Community Connector Service Directory of Support Groups

Community Connector Service

Directory of Support Groups

Information correct at April 2017

This directory is intended as a local information resource only and Newport City Council neither recommend nor accept any liability for the running of independent support services. You are advised to contact organisations directly as times or locations may change. This directory is available on Newport City Council website: www.newport.gov.uk/communityconnectors

Directory of Support Services Page

Advice Services 3 Newport Support Partnership and Befriending 5 Age Cymru Services 6 Alzheimer’s Society, Dementia and Memory Loss 10 Bereavement 14 BME 17 Family Information and Carer Support 19 Domestic and Sexual Abuse 28 Employment support and Food Banks 32 Counselling Services and Mental Health Support 34 Physical Health Support 41 Acquired Brain Injury and Disability 48 Additional Needs / Disability 50 Home Improvements and Aids 54 Housing Support and Crisis 55 LGBT 61 Older People 63 Sensory Loss 66 Substance Misuse 71 Veterans / Armed Forces 73 Crime / Justice 75 Human Exploitation 80

Category Group/Organisa Ward/Area Venue & Location Date & Time Brief Outline Contact Details tion Advice C.A.B. – Citizens Newport Citizens advice can help with the Contact: 01633 222622 Services Advice Bureau wide following: Benefits, Debt, Consumer issues, Employment, Discrimination, health, Housing, Education, Family, Immigration, Relationships and Independent Financial Advice. Advice Citizens Advice Newport Pill Millennium Monday 9.30am Newport Citizens Advice Contact: Admin team - 01633 Services Bureau wide Centre - 12pm outreach sessions are in 222622. Outreach Maesglas Monday 9.30am partnership with Communities Email: Services Community - 12pm First. People are welcome to www.newportcab.org.uk/outr Centre Monday come along and discuss their each/ Information 1.30pm - 4pm issues and if you need further Station, Newport Monday help, we can help by booking an Shaftesbury 1.30pm - 4pm appointment with one of our Community Tuesday 9.30am advisors or we can signpost you Centre Alway - 12pm in the right direction. Please Community Tuesday check the outreach webpage to Centre 1.30pm - 4pm confirm the sessions are running Bettws Newport Wednesday on a particular day as City Homes 10am - 12.30pm sometimes the dates are subject Duffryn Wednesday to change at short notice. Community Link 1.30pm 4pm Alternatively, contact our admin Gaer Community Thursday 10am team. Centre - 12.30pm Maindee Library Thursday Ringland 1.30pm - 4pm Community Thursday Centre 1.30pm -

Malpas Library 3.30pm Beaufort Centre, Friday 1.30pm - St Julian's 4pm Advice Pension Wise Nation wide Speak to an impartial guidance Contact: 0300 330 1001 Services specialist on the phone or face Website: to face. A service for people 50 www.pensionwise.gov.uk or or over or approaching www.citizensadvice.org.uk retirement. Citizens Advice Bureau is providing face to face guidance. Advice Christians Nation wide Free debt counselling in your Contact: 0800 328 0006 Services Against Poverty community from an award Email: www.capdebthelp.org Debt Help winning charity. Get debt free with budget planning, severe debt with support from debt counsellors. Advice Western Power Newport Energy Saving The Power Up Advice Hub is a Contact: 029 2046 8340 Services Distribution wide Trust, Regus partnership between Western Freephone: 0808 808 22 74 House, Falcon Power Distribution and the Drive, Cardiff, Energy Saving Trust. Our main CF10 4RU aim is to tackle fuel poverty across South Wales by helping customers to save money and keep warm. We provide free and impartial energy efficiency advice to help customers have a warmer, healthier home and affordable energy bills

Newport Advocacy Newport Phone lines Advocacy is making sure Contact: 01633 744592 Support wide open 24 hours peoples views are being heard Email: Partnership and their rights respected. info@newportsupportpartners Advocates work in partnership hip.co.uk Website: with the people they support to www.newportsupportpartners help them explore their hip.co.uk optional, express views and take part in meetings. Newport Carers Respite Newport Phone lines We support unpaid carers by Contact: 01633 744592 Support wide open 24 hours giving them a break from their Email: Partnership caring role. Respite is provided info@newportsupportpartners at pre arranged times hip.co.uk Website: www.newportsupportpartners hip.co.uk Newport Carers Response Newport Phone lines We support unpaid carers in the Contact: 01633 744592 Support wide open 24 hours event they are unable to Email: Partnership provide carer i.e. due to info@newportsupportpartners accident or illness hip.co.uk Website: www.newportsupportpartners hip.co.uk Newport Community Newport Phone lines Support is provided to people to Contact: 01633 744592 Support Support wide open 24 hours access community based Email: Partnership activities, attend hospital info@newportsupportpartners appointments etc. promotes hip.co.uk Website: positive wellbeing and offers www.newportsupportpartners support through home visits. hip.co.uk Newport Information, Newport Phone lines Information and advice about Contact: 01633 744592, email: Support Advice and wide open 24 hours support services in Newport and info@newportsupportpartners Partnership Assistance how they can be accessed. hip.co.uk Website: Advise can be provided on www.newportsupportpartners housing matters, financial hip.co.uk matters and assistance with form filling.

Newport Appropriate Newport Phone lines Support vulnerable adults who Contact: 01633 744592 Support Adult Response wide open 24 hours are detained by the police or Email: Partnership Services interviewed under caution by info@newportsupportpartners helping to protect their rights hip.co.uk Website: and welfare. www.newportsupportpartners hip.co.uk

Befriending Ffrind i Mi Gwent Wide Everyone has felt lonely, alone Contact: Karen Munro - 01495 (Friend of Mine) and vulnerable at sometime in 241280 their lives. Frind i Mi is a Email: befriending project that [email protected] provides volunteers who can Website: www.ffrindimi.co.uk spend an hour a week to support lonely and isolated people.

Age Cymru Help for Carers Newport Age Cymru Following an initial visit by a Contact: 01633 740013 or Gwent wide Gwent, 12 member of staff, the 01633 240195 Baneswell Rd, appropriate service is then Email: Newport, NP20 provided by trained care mailto:respite@agecymrugwe 4BP workers. There is no charge for nt.org Website: this service. The service can be www.ageuk.org.uk/cymru/gwe delivered 24 hours, 7 days a nt/ week, throughout the year.

Age Cymru Hospital Stow Hill St Woolos If you have been in hospital, Age Contact: : 01633 238310 Gwent Discharge Hospital Cymru can help you get back on Email: Service your feet. Support provided mailto:hdsnewport@agecymru with welfare benefits, shopping gwent.org and other practical tasks, and Website: someone to talk to for up to 6 www.ageuk.org.uk/cymru/gwe weeks after discharge. A person nt/ may be referred to the service by hospital staff, social services, family members, a friend or carer or you may choose to contact us personally. The service operates Monday to Friday, is free of charge and is in addition to any help that social services or other agencies may already be providing. Age Cymru Choices - Home Stow Hill Age Cymru The team leader visits new Contact: 01633 656371 Gwent Support and Gwent, 12 clients to establish their needs, Email: Nail Cutting Baneswell Rd, and is able to offer services at a mailto:newportdomestic@age Newport, NP20 chargeable, competitive rate, cymrugwent.org 4BP including: Domestic cleaning; Website: Gardening; Shopping; Assisted www.ageuk.org.uk/cymru/gwe shopping; Chaperone; Dog nt/ walking. In addition to the above services, Choices is able to consider low level house maintenance and other varied tasks. A free benefit check will be undertaken at the initial visit if required. Nail Cutting Service - Choices provides a chargeable safe and accessible simple toe

and hand nail cutting service for people aged 50 plus.

Age Cymru Frailty Care Newport Age Cymru The rapid response hospital Contact: :01633 240190 Gwent Support Team wide Gwent, 12 discharge service supports the Website: Baneswell Rd, resettlement / reablement www.ageuk.org.uk/cymru/gwe Newport, NP20 needs of patients being nt/ 4BP discharged from acute services for up to 14 days. As part of the Gwent Frailty Programme, referrals to the rapid HDS service are received via members of the intermediate care team. The prevention of admission to hospital (PATH) service is a fast response, time- limited service, that supports older people in their own homes, during a time of temporary incapacity, for example, after a fall at home. Following referral by a GP or medical staff, the service offers up to 7 days of support, which may include meal preparation, dressing/undressing, putting to bed, shopping/collection of prescriptions, basic household tasks, such as laundry, and help with personal hygiene, including assisting with the toilet. The PATH service is part of the Gwent Frailty Programme and is

provided free of charge 7 days a week.

Age Cymru Digital Inclusion Stow Hill Age Cymru The Digital Inclusion project Contact: :01633 240198 Gwent Gwent, 12 delivers either one to one Email: Baneswell Rd, tuition, or group sessions free of [email protected] Newport, NP20 charge, to older people (50 plus) Website: 4BP to address digital exclusion. It www.ageuk.org.uk/cymru/gwe works through a volunteer force nt/ who visit older people in their homes and in social and community settings to share skills. It’s all about having fun whilst learning how to use a Tablet, PC, Iphone. Age Cymru Red Robins Newport St. Woolos and 7 Days a week Robins are volunteers who Contact: 01633 234129 Gwent Hospital Service Royal Gwent 9am - 5pm undertake activities in Newport Email: Hospitals hospitals, such as hair and nail [email protected] care, assisting patients at meal time, chatting and reading to patients, letter writing and assisting with phone calls.

Alzheimer's Alzheimer's Wales Wide The Helpline is If you have concerns about Helpline 0300 222 1122 Society Society Helpline usually open Alzheimer's disease or about from: any other form of dementia, 9am - 8pm Alzheimer's Society National Monday to Dementia can provide Wednesday information, support, guidance 9am - 5pm on and signposting to other Thursday and appropriate organisations. Friday 10am - 4pm on Saturday and Sunday Alzheimer's Community Newport GAVO Building, Ty Monday to For people with dementia who Contact: 01633 665110 Society Support Service Wide Derwen, Church Friday 9.00am need support to carry on doing Email: Road, Newport, to 5.00pm the things they enjoy or to try [email protected] NP19 7EJ new activities. This may include Website: support with some daily living www.alzheimers.org.uk activities, as well as leisure and social activities. The service is based on an individual assessment and can be provided at home or in the community. For those 65 years and over; referral only; residents of Newport. First 3 months are free, then the service is chargeable at £18 per hour. You are not committed to continuing with the paid service. There is also a service for younger people who have dementia; this is not chargeable.

Alzheimer's Dementia Newport GAVO Building, Ty Monday to Dementia support workers offer Contact: 01633 665110 Society Support Wide Derwen, Church Friday 9.00am information and practical Email: Newport Road, Newport, to 5.00pm guidance to help people dementiasupportgwent@alzhe NP19 7EJ understand dementia, cope with imers.org.uk Website: day-to-day challenges and www.alzheimers.org.uk prepare for the future. They offer support face to face, over the phone or in writing. Alzheimer's Advocacy Newport GAVO Building, Ty Monday to Supports people to understand Contact: 01633 221393 Society Wide Derwen, Church Friday 9.00am their rights and express their Email: Road, Newport, to 5.00pm views. Advocates use their [email protected] NP19 7EJ expertise to empower people to rg.uk Website: make informed choices and www.alzheimers.org.uk decisions. They can represent and speak on behalf of someone with dementia if they can't do so themselves. Alzheimer's Befriending Newport GAVO Building, Ty Monday to Offers companionship and Contact: 01633 665110 Society Wide Derwen, Church Friday 9.00am support and helps people to Email: Road, Newport, to 5.00pm carry on doing the things they sidebysidegwent@alzheimers. NP19 7EJ enjoy or to try new activities. org.uk Website: Befrienders visit people in their www.alzheimers.org.uk homes, accompany them on outings or support them to take part in activities in the local community. Alzheimer's Malpas Activity Malpas Malpas Court, Every Tuesday Activity groups give people Contact: 01633 665110 Society Group Oliphant Circle, Morning affected by dementia the Email: Newport, NP20 10:30am to opportunity to take part in [email protected] 6AD 12.30pm structured activities. Run by a Website: facilitator, who encourages and www.alzheimers.org.uk supports people to take part, the groups are also a chance to

relax and socialise.

Alzheimer's Music and Victoria Community Every Friday For people with dementia, their Contact: 01633 665110 Society Memories House, Eton morning carers, family and friends, the Email: Road, Maindee, 10:30am to group gives people affected by [email protected] Newport, NP19 12:30pm dementia the opportunity to g.uk Website: 0BL take part in structured activities. www.alzheimers.org.uk Run by a facilitator, who encourages and supports people to take part, the group also gives a chance to relax and socialise. A very popular group so please phone to check spaces are available. Alzheimer's Bowls Newport St. Julian's Newport Indoor Every other For people with dementia, their Contact: 01633 665110 Society Bowling Centre, Wednesday carers, family and friends, the Email: Glebelands 12pm - 2pm group gives people affected by [email protected] Stadium, Bank dementia the opportunity to Website: Street, Newport, take part in structured activities. www.alzheimers.org.uk NP19 7HF Run by a facilitator, who encourages and supports people to take part, the group also gives a chance to relax and socialise. Alzheimer's Younger People Stow Hill Spring Gardens, Tuesday 10am – This group is for those who have Contact: 01495 768744 Bethan Society with Belle Vue Terrace, 12pm been diagnosed with dementia Morris Dementia Newport, NP20 under the age of 65 (and their Email: Newport Art 2LB carers) and living in Gwent. We [email protected] Group do not provide transport, but g.uk the venue is on a bus route and Website:

there is onsite parking. www.alzheimers.org.uk

Alzheimer's Carers Support St. Julian's Newport Indoor Third The peer support group gives Society Group Newport Bowling Centre, Wednesday of people the opportunity to meet Contact: 01633 665110 Glebelands the month with others who understand Email Stadium, Bank 10.30am - some of what they are going :dementiasupportgwent@alzh Street, Newport, 12.30pm through. Run by a facilitator, the eimers.org.uk Website: NP19 7HF sessions offer a chance to ask www.alzheimers.org.uk questions, get information and share experiences in a safe and supportive environment.

Dementia Forget Me Not Lysaght Institute, 7pm - 9pm Supporting people with Contact: Jane 01633 420056 or and Memory Chorus Newport, NP19 dementia and their families 07428 010415 Loss OHE through the joy of song:, sessions are specifically designed for people with dementia and their families and are located in easily accessible venues with parking. Dementia Young Onset Sebastopol Widdershins Monday, The Widdershins Centre at Age Contact: 01495 769264 and Memory Dementia Centre, East Wednesday and Connects Torfaen provides a Email: Loss Service (Age Avenue, Friday café and drop in service for kerry..beckett@ageconnectsto Connects Sebastopol, people aged between 40 and 65 rfaen.org Torfaen) Torfaen, NP4 5AB years, with a memory loss or young onset dementia diagnosis. We can offer support for you as well as your friends and family. Age Connects

Torfaen aims to provide a relaxed environment where people can enjoy leisure time, keep active, develop new friendships and receive one to one support so that they can get the most out of life and adapt to the new direction life has now taken. Dementia Newport Newport Reach, Exchange Reach deliver a floating support Contact: 01633 233889 and Memory Housing Wide House, High service especially for people Website: www.reach- Loss Support for Street with Dementia and Memory support.co.uk people with Newport, NP20 Loss. We can help you with: Dementia and 1AA Housing, Advice & Liaison, Memory Loss Adaptations, Health & Social (Reach) care, Community Integration, Emotional Support, Finances, Life-Skills.

Bereavemen Care for the Newport Cardiff Office: Registered charity working to Contact: 029 2081 0800 t Family Wide Care for the strengthen family life after Email: [email protected] Family, Garth bereavement. A variety of Website: House, Leon information following http://www.careforthefamily.

Avenue, Cardiff, bereavement. org.uk CF15 7RG Bereavemen Widowed Young Newport Cardiff Office: Support group for those who Contact: 029 2081 0800 t Support Wide Care for the have lost a partner at a young Email: [email protected] Family, Garth age. Website: House, Leon http://www.careforthefamily. Avenue, Cardiff, org.uk CF15 7RG

Bereavemen Cruse Newport Administrative Free practical and emotional Contact: 01633 251982 t Bereavement Wide Office: Orion support relating to bereavement Email: [email protected] Care Suite, Enterprise for people of any age. Support UK Helpline: 0844 477 9400 Way, Newport, can be given One to One face to NP20 2AQ face at home or at a chosen venue, by telephone or in a group setting. Telephone helpline also available. Bereavemen Have you South Wales Samaritans and Cruse For more information and to t lost someone Bereavement Care register, please visit close to you are offering free group support facingthefuturegroups.org call to suicide? to help you 0208 939 9560 Cruse understand your grief and cope or email Bereavement with your loss [email protected] Care/ rg Samaritans Bereavemen Cardiff and Newport and St David's Meets last SANDS, Stillbirth and Neonatal Contact: National Helpline 020 t Newport Sands Cardiff Hospital, Thursday of the Death Society, supports parents 7436 5881 Email: (stillbirth and Cowbridge Road month and families through the [email protected] neonatal death East, Cardiff experience of losing a baby. At Website: www.cardiff- charity) Cardiff and Newport SANDS, we sands.co.uk hold monthly support meetings and fund support packs and memory boxes for bereaved parents at the 4 major hospitals in our area. We are run entirely by volunteers, - bereaved parents themselves who’s aim is to try and help others going through similar tragedies they have experienced themselves.

Bereavemen STEPS Newport Tata Suite, Regular 6 week Supporting Those Experiencing Contact: 01633 266848 t Wide Lysaght Institute, programmes Personal Sadness. A free 6 week Email: [email protected] Orb Drive, off run throughout support group for those going Corporation the year on through bereavement, whether Road, Newport, Tuesday recent or dating back over the NP20 0RA evenings 7pm - years. An opportunity to help 8.30pm you understand your grief and support you through your loss. A post course friendship group also runs alongside the programme. Pre-registration is necessary. Bereavemen All Saints Malpas All Saints Catholic A network of suitably trained Contact: 01633 265533 t Bereavement Parish befrienders and counsellors on Email: [email protected] Support Group hand to talk with and offer support. Bereavemen SWAN Newport Newport, Magor, Tues & Something for women alone Contact: Ann Nias 01633 t Wide Chepstow and Thurs. Newport, now, SWAN is a group of ladies 880619 Magor Tues. who have found themselves Chepstow, Fri. alone due to death or divorce Groups meet at and would like the chance to go various times; out but need someone to go out please phone with. Groups meet for coffee for details. and chatting. They also arrange trips, holidays etc. Bereavemen Welsh Widows Newport A group of women who have Contact: 077495 42858 t Wide lost people through a variety of Email: different circumstances who [email protected] meet face to face or via the Website: web. www.welshwidows.co.uk

BME Henna A registered charity working Contact: Shahien Taj and Foundation with Muslim communities Shreen Williams 02920 496920 around issues including child Email: protection, forced marriage, [email protected] honour based violence. Website: www.hennafoundation.org BME Refugee Newport British Red Cross We help refugees and asylum Contact: 01633 245774 Support Wide Society, Bradbury seekers access essential services Website: www.redcross.org.uk House, Mission and adapt to life in a new Court, Newport, country. NP20 2DW BME B.A.W.S.O. Newport Information A specialist service to anyone Helpline: 24 hour - 0800 731 Wide Station, Old from black and ethnic minority 8147 Contact: Station Building, communities seeking support, 01633 213 213 Qeensway, NP20 advice and information about Website: www.bawso.org.uk 4AX housing, human trafficking, abuse and other issues. BME B.A.M.E. 62 Whitchurch Islamic divorces, Islamic Contact: Muhammad Junnah Road, Cardiff, marriages, befriending support, (Project Manager) or CF14 3LX BAME volunteering Sadia Saddiq (Centre Manager) opportunities, BAME Men’s - 02920345294 Drop In. ISSA Wales (Ihsaan Social Support Services) for BME and Muslims. BME Newport & Newport St David's House, Saturday 1pm - International Drop In for refuges Contact: Emmy - 07779 District Refugee Wide 137 Commercial 5pm and asylum seekers. N&DRSG is 776752 Support Group Street Newport a multi-agency group who seeks Email [email protected] (N&DRSG) NP20 1LN to raise awareness of issues Website www.sewrec.org.uk that affect Asylum Seekers and Refugees and provide practical support for these marginalized groups.

BME SEWREC Stow Hill St David's House, Helping ethnic minority groups Contact: 01633 250006 137 Commercial against hate crime, domestic Email: Street Newport abuse, language barriers, [email protected] NP20 1LN support with housing, training Website: www.sewrec.org.uk courses, trips, social activities and benefits. BME Minority Ethnic Stow Hill St Marys Roman Wednesday Over 50’s ethnic elder services Contact: Roy Grant - 01633 Elders Advocacy Catholic Church, 9 10am - 12.30pm by SEWREC, in housing; welfare 250006 (M.E.E.A.) Stow Hill, NP20 benefits; health; hate crime; Email: 1TP domestic abuse; language; [email protected] training courses; trips and Website: www.sewrec.org.uk outings; social activities; coffee mornings. BME Age Alive Stow Hill St David's House, Age Alive is a unique group that Contact: 01633 250006 (SEWREC) 137 Commercial is not, political, religious, or Email: Street Newport culturally driven. Its aims are to [email protected] NP20 1LN help older BME people to have Website: www.sewrec.org.uk their voices heard, highlight people's needs, share experiences, adopt healthier lifestyles build confidence and enhance independence. BME Detached Youth Maindee Community Monday BME Youth Work Provision Contact: Work Project House, Eton [email protected] Road, Maindee, Website: www.sewrec.org.uk Newport, NP19 0BL BME BME Sight Life Pillgwenlly Old Pill Library, Monthly meeting, Support for those with sight loss Contact: Bablin Molik - 01495 Forum 23-24 Temple 2nd Tuesday of amongst BME Communities. 763650 street each month, Email: 12pm to 3pm [email protected]. uk

Family Family Newport Essential information for Contact: 0800 328 84 83 Information Information families; from childcare to (Freephone) Service support groups to activities, Email: parenting and education. Direct family.informationservice@ne links for easy access to specific wport.gov.uk Website: parts of our sites. FIS are the www.newport.gov.uk/fis only service to get their (Hompage) information directly from CSSIW www.newport.gov.uk/childcar and can verify that all those e (Childcare database) wishing to be listed are in fact www.newport.gov.uk/familysu registered with CSSIW and are pport (Support directory) inspected and safe to use. Twitter: @NewportFIS Facebook: facebook.com/newportfis Family Dads Can Newport and Dads can provide information, Contact: 01495 761100 and Information Monmouth support and guidance for dads ask for Dads Can or expectant dads aged 25 years Website: www.dads-can.co.uk and under. They can support on referrals/signposting to specialist agencies on legal matters, budgeting and debt while providing accessing to free trips and activities. Family Who Let the Malpas Christchurch First Saturday of A Saturday morning for dads, Contact: 01633 822211 Information Dads out! Centre, Old the month grandads, big brothers or male Email: Malpas Road, 8.30am - carers to bring their kids along [email protected] Newport, NP20 10.30am for a morning of fun. A chance rg Website: 5PP for some quality time together www.christchurchnewport.org and with others. From 8.30 in the morning there’ll be breakfast available and afterwards a couple of hours of fun: bouncy castles, craft, sports

and a whole host of activities. Mum gets a well-earned break, and Dad gets a chance to connect with the kids, with the church and with the community. Who Let The Dads Out is completely free of charge and is open to everyone.

Family Ringland Ringland Ringland Primary First Ringland Primary School Contact: 01633 272308 Information Primary School School, Dunstable Wednesday of welcomes Parents and families Parents Coffee Road, Ringland, the Month with a monthly coffee morning. Morning Newport, NP19 Wednesday 4th January 2017 9LU saw the school hold the first of many Parent Forum’s. Parents were welcomed off the cold yard into a friendly environment to chat freely regarding issues at home, school or to just have a good catch up. Tea, Coffee and chocolate biscuits were enjoyed, especially by the younger siblings! The plan is that at each Forum, Parents will be invited to set the agenda for discussions. In future meetings we can invite guest speakers in, or have any advice needed to hand.

Family Sounds Fun Rogerstone St Anne's Church A music group for babies/pre- Contact: Claire Cowper 01633 Information Music Group Hall, High Cross, 10.30am - school children with their 895222 Facebook: Rogerstone 11.30am parents/carers to enjoy music SoundsFunMusicGroup through song, instruments and dance. Coffee, chat and company for all, just turn up! It's a very friendly group of mums, dads, grandmas, child minders and other carers with pre-school babies and children. The main activity is singing and playing instruments. However, it is very suitable for those who feel isolated with a young baby or child and are looking for friendship and company. New mums are referred to us by their health visitors when they need to get out of the house and find a supportive group. £3 per family group. Family Young Parents Shaftesbury St Johns Wednesdays A friendly supportive and Contact: Alenah 07903498183 Information Group Ambulance 10am - 12pm relaxed environment for parents Building (next to aged under 25 years, we have McDonalds), Lyne lots of fun activities, toys and Road donated clothes of various sizes. We also have helpful, informative guest talks on issues that affect young parents.

Carer Challenging Newport Reach, Exchange Supporting someone with Contact: 01633 679899 Support Behaviour Wide House, High learning disabilities and or Website: www.reach- Service (Reach) Street behaviour that challenges can support.co.uk Newport, NP20 be very stressful and isolating. 1AA Having someone who is able to offer advice and support can make a huge difference. Carer Sitting Service Newport Reach, Exchange Our Sitting Service is tailored to Contact: 01633 679899 Support (Reach) Wide House, High you and your child’s individual Website: www.reach- Street needs. We can provide care support.co.uk Newport, NP20 and/or support for your child in 1AA the comfort of their own home. Carer Outreach Newport Reach, Exchange Our outreach service is person Contact: 01633 679899 Support Service (Reach) Wide House, High cantered and flexible. It’s aimed Website: www.reach- Street at getting children, young support.co.uk Newport, NP20 people and adults out and about 1AA within their local or wider community. Carer Time out social Pillgwenlly Spring Gardens, Saturdays 10am Respite care - a social Centre for Contact: Liz Prosser 01495 Support centre (Carers Courtybella - 4pm individuals with a health 769996 Trust South East Terrace (off condition, allowing carers to Email: Wales) Mendalgief have a break from their caring operations.manager@crossroa Road), Newport, situation. Activities include arts, ds-se-wales.org.uk NP20 2LD crafts, daily living skills, games and reminiscence. For more information and cost please contact Liz Prosser.

Carer Shared Lives Newport Shared Lives is a scheme that Contact: Support Scheme Wide offers individuals the [email protected] (Respite) opportunity sx.gov.uk to be supported in carer’s homes and local communities. In Shared Lives an adult who has care or support needs is matched with a compatible carer. Carers share their home, family and community life with the person, helping to develop and maintain independent living skills, friendships and connections in their local area. The Shared Lives Scheme is unable to accept referrals from privately funding people, all of these are required to be referred and financed by Social Services departments. Carer Carers Trust Newport County Hospital, Offers a full range of services: Contact: 01495 769996 or Support South East Wide Griffithstown, Sitting service, personal care, 01633 240195 Wales Pontypool, medication prompting, check Torfaen, NP4 5YA calls, shopping, activities within the home, attendance outside the home etc. Carer Barnardo's Newport Newport Young Supporting those who look after Contact: 01633 251192 Support Young Carers Wide Carers, 114 Lower an adult family member who Dock Street, has a serious illness or disability. Newport, NP20 Engages with educational 2AF services to reduce the risk of social exclusion or underachieving.

Carer Library Services Newport Libraries Carers Collection of Literature. Website: Support Wide https://opac.newport.gov.uk Carer Headway Carers Cardiff Ward 6, Monthly. Please For the friends and families of Contact: 02920 577707 Support Meeting Rookwood contact for brain injury survivors. Please Email: Hospital, dates and note, survivors are not invited [email protected] Fairwater Road, times. to attend. Join the group for Llandaff, Cardiff, food, chat and support. CF5 2YN Carer Newport Group Shaftesbury Brynglas Adult Last Thursday of Contact: Louise 01633 258376 Support of Parents and training centre every month at Carers of Adults 10.30am with a Learning Disability Carer Gwent Mental Newport Civic Centre Gwent Mental Health Carers Telephone 01633 842266 Support Health Carers Wide Newport 1st and 3rd Group are a very active group of Email [email protected] Group Tuesday of each Carers of month at the people with mental illness, who Civic Centre at help support one another. 7:00 pm - 9:00 pm. Carer Grandparents Beechwood Beechwood First Friday each We welcome all kinship carers. Contact: Chair - Leonora Support Support Group House, month 10am - Day trips, talks, advice, support, Hollington: 01633 815979 Beechwood Park, 12pm friendship, someone to talk to. Email: Christchurch [email protected]. Road, Newport, uk NP19 8AJ Carer Alzheimer’s St Julian's Glebelands 3rd Tuesday of For carers. The Alzheimer’s Contact: 01633 665110 Support Society – Carers Stadium, every month society offer a variety of Email: Support group Bank Street, 10:30am to services in the Newport area [email protected] Newport, NP19 12pm including a Carers Support .uk 7HF Group an opportunity for [email protected] information, support and peer k support.

Carer Newport Carers St Julian's Newport Indoor Every other Contact: Janet on 07999 Support Forum - Carer Bowls Centre, Thursday 12pm 816773 Indoor Bowling Glebelands, Bank -2pm Email: Street, Newport [email protected] om Carer Newport Carers Shaftesbury Shaftesbury 4th Tuesday of Contact: Janet on 07999 Support Forum - Carer community each month 816773 Drop In centre from 12pm - Email: 2pm [email protected] om Carer Newport Carers Stow Hill Stow Park Church Third Tuesday Contact: Janet - 07999 816773 Support Forum - Centre, Stow Hill, of the month Email: Committee Brynhyfryd Road, June, [email protected] meetings NP20 4FX September, om December 10am - 12pm Carer Hafal Newport 47 Duckpool The groups are Carer groups for those caring Contact: 01633 264763 Support Wide Road, NP19 8FL on 1st & 3rd with someone with mental Email: [email protected] Tuesday of each illness month- 2pm- 4pm Carer Autism Support Stow Hill Salvation Army 1st Tuesday of Parent support group Contact: 01291 635638 Support Group (Family Hall, Hill Street, the month Email: Support Project) Newport 10:30am - [email protected] 12.30pm g.uk

Carer Carers Holiday Trecco bay The Carers Trust Carers Trust South East Wales Contact: 07787410815 or support Porthcawl South East has obtained a caravan on the email: Wales caravan Parkdean Holiday Park at Trecco [email protected] is located at 45 Bay, Porthcawl, so that the The Grove, process can be made easier and Trecco Bay, less demanding in time. For Porthcawl - prices and more information, p highlighted by the circle on the map. The caravan park is owned and operated by Parkdean Holiday Homes.

The plot is ideally located between the beach access points and the central hub of site entertainment - close enough but far enough away for peace and quiet. The Grove is also a cul-de-sac, therefore no through traffic will affect your

stay.

The caravan (a Cosalt Torino model) sleeps between 6 to 8 individuals: One double room Two twin rooms One double sofa bed available in living area.

Carer Jigsaw wales Wilkinson's Café, Tuesday A charitable group formed to Contact: 07875 415 101 or Support Kingsway Centre, Morning 10am - facilitate peer support for 07432 587 516 Newport 2.30pm individuals with mental health Website: www.jigsaw- illness and to support carers. wales.org.uk We hold informal coffee mornings in Wilkinson's Cafe; who offer us preferential rates on refreshments. Often in mental health illness the carers are the forgotten heroes. Quite often the illness can pass to the carer, we understand this and carers are supported by Jigsaw Wales and are invited to join the group with the individual they care for. We have a carer representative on the committee, giving carers a voice

in the decision making process at committee level. Carers can use the group to gain respite care or to access advice from other carers, not to mention the available peer support from the entire group. We have developed an active connection with Hafal in Maindee Newport, who also support carers. We can supply you with further information about Hafal on request.

Domestic Llamau Newport Head Office: 23 Support for anyone facing Contact: 02920 239 585 or Abuse Wide Cathedral Road, homelessness as a result of 01633 244 134 Cardiff, CF11 9HA domestic abuse. Also Newport Email: Domestic Abuse Floating [email protected] Support (DAFS). Website: www.llamau.org.uk Domestic Live Fear Free Nation Wide Open 24 hours The Live Fear Free Helpline is a Contact: 0808 80 10 800 Abuse Helpline a day confidential, Freephone support and information service for anyone experiencing domestic or sexual abuse or wanting more information on available support services. Open 24 hours.

Domestic Newport Newport 56 Stow Hill, For women affected by Contact: 01633 840 258 Abuse Women’s Aid Wide Newport, NP20 domestic abuse, providing Website: 1JG support, information and refuge www.nptwomensaid.org.uk (women and children), from domestic violence and abuse. Also providing outreach and tenancy support to women living in private, rented or social housing. Domestic Newport Stow Hill Share Centre, 88 Wednesday A chance to meet with other Contact: 01633 840258 Abuse Women's Aid Stow Hill, 10am - 12pm women for a chat, a cuppa and Website: Coffee Morning Newport, NP20 support. www.nptwomensaid.org.uk 4DW Domestic Newport Newport 56 Stow Hill, Our befriending service offers a Contact: Leah - 07795 071772 Abuse Women's Aid Wide Newport, NP20 listening ear and a friend to talk or 01633 840258 Befriending 1JG to over a cuppa. Our volunteers Email: Service come from all walks of life and [email protected] can assist in helping you rebuild o.uk Website: your confidence and www.nptwomensaid.org.uk independence. They are happy to meet when it suits you and can help you plan how to move forward, whether that means accessing other services or simply spending time with someone who understands. Volunteers can assist you with health appointments, court appearances, days out and social events, shopping or just going for a walk.

Domestic Safer Wales Wales Wide We work to protect, support Contact: 029 2022 0033 (9am - Abuse and empower groups of people 5pm) Live who are often invisible in Fear Free Helpline on 0808 80 society. Our projects are led by 10 800 (24 hours) Website: expert frontline staff whose www.saferwales.com mission is to improve the lives of vulnerable people. Domestic abuse can happen to anyone. We work with men and women across Wales who are experiencing domestic abuse of any kind, and we provide them with access to support services and safety. Domestic Safer Wales (for Wales Wide At Safer Wales we recognise Contact: 029 2022 0033 (9am - Abuse Older People) that domestic abuse does not 5pm) Live end at 50 or 60 and that older Fear Free Helpline on 0808 80 people experiencing domestic 10 800 (24 hours) Website: abuse have specific needs. We www.saferwales.com recognise and acknowledge how difficult it must be to consider ending a 40, 50 or 60 year relationship and that older people may be less aware of the services available to help them. Safer Wales have a specially qualified Older Peoples IDSVA (Independent Domestic and Sexual Violence Advisor) able to offer tailored safety planning and support.

Domestic All Wales Wales Wide 24 Hours a Day For those effected by domestic Contact: 0808 80 10 800 Abuse Domestic Abuse abuse and sexual violence, & Sexual providing support, information Violence and refuge (women and Helpline children), from domestic violence and abuse. Domestic DYN Project Newport Monday & Support for heterosexual, gay, Contact: 0808 801 0321 Abuse Wide Tuesday 10am - bisexual and trans men 4pm experiencing domestic abuse Wednesday from a partner. Also provide 10am - 1pm links to other organisations. Domestic IDVA Newport Specialist advice or providing Contact: 01633 851 536 Abuse (Independent Wide support and advice to high risk Domestic Abuse victims of domestic abuse, Advisor) serving as a victim’s primary point of contact from crisis point throughout the CJS. Domestic Newport Newport A safe point of contact for Contact: 01633 210920 Abuse Domestic Abuse Wide victims of domestic abuse and Unit support services across Newport. Domestic Pet Retreat / Nation Wide Pet Retreat may be able to Contact: 0300 123 8278 Abuse RSPCA arrange for foster carers to look after a pet(s) if their owner is fleeing domestic abuse.

Sexual Safer Wales Wales Wide Anyone can be a victim of sexual Contact: 029 2022 0033 Abuse exploitation, but some people Email: [email protected] are more vulnerable and at risk Website: www.saferwales.com than others. We work to protect victims of sexual exploitation from danger and help them to

lead safer lives. Our volunteers and project workers help those affected by sex work through mentoring, advocacy and access to services.

Sexual New Pathways Wales Wide Maple Tree Referral centre for those who Contact: 01633 250205 Abuse Centre, 20-21 have been sexually assaulted. Email: High Street, Offer counselling, group enquiries@:newpathways.org. Newport therapy, outreach services, uk advocacy, crisis support and [email protected] training for professionals. They childrensproject@newpathwa also run a human trafficking ys.org.uk project called LIBERATE. Website: www.newpathways.org.uk Sexual Survivors UK - Nation Wide National helpline for adult male Web Chat: Abuse Helpline survivors of rape or sexual www.survivorsuk.org

abuse. Text Chat: 0203 322 1860

Employment Shaw Trust Nation Wide Clarence House, Specialist support for people Contact: 0845 601 4531 Support Clarence Place, with disabilities to find and stay Newport, NP19 in work. Referrals via The Job 7AA Centre. Employment Pathways to Gwent Leading Welsh mental health Contact: 01495 245802 Support Employment charity Gofal, who run the Email: [email protected] successful ‘Pathways to Employment’ project, and local social housing providers have joined forces to run an employment support project. The project o ers participants 1-2-1 support,

tailored workshops and work experience placements. The project is for social housing tenants with mental health problems who wish to access or retain employment, access education and vocational opportunities or rediscover lost skills and abilities. Employment Cyfle Cymru Wales Wide Cyfle Cymru is a service which Contact: 01633 258489 Support Healthy helps people with substance Email: [email protected] Working Wales misuse issues and or mental Website: www.dacw.co.uk health conditions into work, education or training. Cyfle Cymru offer: one to one guidance from a peer mentor and specialist support. Employment Remploy Nation Wide Newport Office: Practical support and advice for Contact: 0300 456 8070 Support Clarence House, people with disabilities to find Email: Clarence Place, and sustain employment. [email protected]. Newport, NP19 uk 7AA

Food Bank Stow Park Stow Hill Stow Park Church Tuesday 2pm - Contact: 01633 843730 Church Centre Centre, 4pm Email: Brynhyfryd Road, [email protected] Newport k Website: www.stowparkchurchcentre.c o.uk

Food Bank Jesus Cares Pill Kings Church To give help to families and Contact: 01633 244453 individuals living in poverty and Email: deprivation in South Wales, by [email protected] empowering partner organisations to deliver practical services, in order to improve the living standards and wellbeing of the beneficiaries. In 2009, we started out by delivering food hampers. As Jesus Cares has grown we have been able to expand the support that we’re able to offer people, which includes: Food hampers, Nappies, Personal hygiene and sanitary products, Baby Food, Children’s clothing, Easter eggs, Christmas presents (toys for children. Food Bank St Paul's Central St Paul’s Church, Friday 11am - Contact: 01633 266076 Foodbank 9 Bridge Street, 1pm Email: Newport, NP20 [email protected] 4AL Website: www.stpaulsnewport.org.uk

Counselling Counselling Nation Wide Search for and connect with www.counselling-

Services Directory professional counsellors and directory.org.uk psychotherapists in your area. Counselling Bridge Christian Central Hill Street, Tuesday, Affordable counselling for Contact: 01633 258729 Services Counselling Newport, NP20 Wednesday & people of all faiths or none. Email: [email protected] Centre 1LZ Thursday 9:30am - 5pm

Counselling Kemey's Grange Stow Hill 25 Charles Street, Counselling for employees of Contact: 01633 254646 Services Counselling Newport, NP20 private and public sector Services 1JT companies as well as private individual clients. Counselling Sesame Stow Hill 12 Park Square, A low cost counselling service to Contact: 01633 223055 Services Counselling Newport, NP20 all people of Newport. Service 4EL Counselling Brighter Futures Pill Barnabus Arts Counselling and therapy that Contact: 01633 375536 or Services Counselling House, New may help you get back on track 07958 140241 Ruperra Street, and work through a number of Newport, NP20 different difficult emotions like 2BB anger, depression, stress and anxiety. Counselling Community Newport Newport SWCAP is able to offer its Contact: 07825 192605 Services Counselling Wide Community services to anyone from the Email: Service Counselling South Wales area, including (but [email protected] Service not limited to) Newport, Cardiff, Website: University of Caerphilly, Treforest, Usk, www.swcap.southwales.ac.uk South Wales Cwmbran and Chepstow. The Caerleon Campus, service offers both a funded and Newport ,NP18 a reduced cost service. 3QT

Mental First Steps to National This service offers practical Contact: 0845 120 2916 Health Freedom helpline support and advice on stress- Email: related mental [email protected] health problems, for example Website: www.first-steps.org Phobias, Obsessive Compulsive Disorder, general anxiety, Panic Attacks, Anorexia and Bulimia. They run

a confidential helpline, counselling and self-help groups.

Mental Jigsaw wales Stow Hill Salvation Army, Thursday 2pm - We invite speakers to hold talks Contact: 07875 415 101 or Health Hill Street, 4pm on various subjects such as 07432 587 516 Newport fitness, medication or diet, and Website: www.jigsaw- hold art and activity afternoons wales.org.uk including jewellery making, creative writing, poetry and origami to name but a few. We aim to offer: • Peer support within a group or on an individual basis • Support for carers and carers are welcome at the group • A one-to-one problem- solving structure when and if appropriate • Peer contact by text message or telephone to ascertain each other’s wellbeing • A “buddy system” to ensure new friends settle in smoothly • Social inclusion to build confidence and self-esteem and to avoid individual isolation • Assistance with letter- writing • Understanding of mental health illness because we are all fellow sufferers

• Genuine care, and we share it within the group

Mental Hafal Newport 47 Duckpool We are Wales’ leading charity Contact: 01633 264763 Health Wide Road, Newport, for people with serious mental Email: [email protected] NP19 8FL illness and their carers and is run by the people it supports. Hafal Newport helps people with serious mental illness and their families to work towards recovery. Hafal’s services in Newport for clients and families include: Employment training, housing support, befriending, early intervention, respite opportunities, family and carers support, criminal justice liaison, information and signposting and a resource centre. Mental Hafal Clic Nation wide An online community for people Contact: hafal.org/clic Health with a mental illness and their carers. Our safe and positive online space gives you the chance to: chat and make friends; give support to, and receive support from, people with similar experiences; communicate in either English or Welsh; get helpful information and contacts. Access Clic through a tablet, computer, lap top or mobile phone.

Mental OCD Action Nation wide 22/24 Highbury OCD Action is a leading national Contact: 0845 390 6232 Health Grove, Suite 107, charity for people with Email: London, N5 2EA Obsessive [email protected] Compulsive Disorders. For over Website: fourteen years, they have www.ocdaction.org.uk provided information and support, promoting recovery from OCD and the related disorders. Mental Social Anxiety National SA-UK is a volunteer-led Email contact@social- Health UK (SA-UK) helpline organisation for people with anxiety.org.uk social anxiety problems and Website: www.social- their supporters. This website anxiety.org.uk provides information on social anxiety issues and acts as central hub for the community of those with social anxiety problems in the UK. Mental Newport Mind Stow Hill Mind, 2nd floor, Newport Mind is a mental Contact: 01633 258741 Health 101 Commercial health organisation. Mind offer Email: admin@newport- Street, Newport, a range of services including mind.org NP20 1LU Self-Management Training Website: www.newport- Courses, Activity Groups, mind.org Changing Minds - Young People Services, Families First Services, Wellbeing Groups, Women's Groups, Welfare Rights, Peer Advocacy, Supported Accommodation, Tenancy Support, Specialist Support, Ashianna Asian Women's Group, BME Individual Specialist

Support, Mental Health First Aid training, Volunteering

Mental National National National Phobics Society offers a Contact: 0870 122 2325 Health Phobics Society helpline helpline, personal letters and Website: www.phobics- access to counselling for those society.org.uk suffering from Anxiety Disorders, Panic Attacks and Phobias. Mental No Panic National No Panic provides support for Contact: 0808 808 0545 Health helpline sufferers of Panic Attacks, Website: www.nopanic.org.uk Phobias, Obsessive Compulsive Disorder, General Anxiety Disorder and Tranquilliser Withdrawal. They also provide information about local groups and specialist helplines. Mental Samaritans Nation Wide 43 Stow Hill, Confidential support for people Helpline: 116 123 Health Newport, NP20 in distress. The helpline is Contact: 01633 259000 1JH available 24 hours a day, 365 Website: www.samaritans.org days a year. Mental Inside out Various A Community Arts and Mental Contact: 01495 224425 ext 231 Health Health project that runs in a or 07779 657789 Email: variety of venues across greater [email protected] Gwent. A supportive, relaxed Website: www.inside-out- environment facilitated by cymru.org professional artists. Open to anyone experiencing a period of mental distress, mental ill health, learning difficulties or disabilities, as well as their carers, family and friends. In

Newport there are currently two projects running; one with Hafal and one with the Alzheimer's Society. Inside Out have the potential to set up further groups if the demand is there.

Mental MDF The Newport 22 - 29 Mill MDF is a user led charity that Helpline: 08456 340 080 Health Bipolar Wide Street, Newport, provides help and support for Contact: 01633 244244 Organisation NP20 5HA people with Email: [email protected] Cymru Bipolar Disorder. Website: www.mdfwales.org.uk Mental Bipolar UK Nation wide Support for people living with Contact: Support Line 0333 Health Biplolar, their carers, friends 323 3880 and family. Services include: Email: [email protected] online community; telephone Website: www.bipolaruk.org mentoring; support groups and community: employment support. biploaruk.org/community Mental Biploar UK Nation wide Support for young people under Contact: Annie - 0333 323 Health Youth Service 26. Also transition services for 4459 those 16 - 18. Email: [email protected] Website: www.bipolaruk.org

Mental Bipolar UK Nation wide One-to-one telephone Contact: 0333 323 4458 Health Mentoring mentoring for 6 weeks to Email: support individuals, their family [email protected] and friends. All volunteers have Website: www.bipolaruk.org personal experience of living with bipolar or caring for someone who has bipolar.

Mental Bipolar UK Cardiff Quaker Meeting We meet every Supporting people with bipolar Contact: 0333 323 3885. Health Support Group House on 43 third Thursday of disorder as well as support for Charles Street, each month at their families. Cardiff, CF10 2GB. the

Mental SHADE (Self Risca Dan-y-Graig Meetings Shade is a self-help group for Contact: Sheila Twiddy 01633 Health Help Against Church, Dan-y- Tuesdays 7:00 adults with depression, panic 619 770 or Richard Johnson Depression) Graig Road, Risca pm - 9:00 pm, attacks, anxiety and related 07092 076406 Thursdays 1:00 conditions. Website: www.shade.org.uk pm - 3:00 pm Mental We Wear the Bettws Bettws Civil Thursday 1pm - As part of the Council’s pledge Contact: Norman Parselle - Health Same Shirt Service, Bettws 2.30pm to Time to Change, we are 01633 481896 or 07468 Football Club helping to promote new 723636 initiatives to support those living Email: community@newport- with a mental health condition. county.co.uk Time to Change has joined Website: www.newport- forces with the Football county.co.uk Association for Wales to set up a www.wwtss.timetochangewal mental health football es.org.uk programme for people suffering

from mental health issues and to promote a nationwide “We Wear the Same Shirt” campaign to combat stigma and raise awareness. The football training sessions at Newport County are open to anyone living with a mental health condition.

Physical Breathe Easy - St Julian's St Julian's the 3rd Tuesday of For everyone with a lung and Contact: Mrs J Powell 01633 Health British Lung Martyr Church, the month 2pm chest condition, they offer 773750 British

Foundation Beaufort Road, St - 4pm support and friendship. Lung Foundation helpline: Julian's 03000 030 555

Physical Stop Smoking Nation Wide Support and advice to give up Contact: 0800 085 2219 Health Wales smoking.

Physical British Heart Newport Lines are open We're here to help you, Contact: 0300 330 3311 Health Foundation Wide 9.00am - whether you're calling about (similar cost to 01 or 02 5.00pm yourself or someone you care numbers) Monday to about. When it comes to Friday anything heart-related, we want to make sure that you have all the information, support and guidance you need. Our cardiac nurses and heart health advisors are on hand to help with any questions or concerns you have about heart health and heart conditions. Physical The 3H's Newport 25 Skinner Street, 2nd and 4th We meet every 2 weeks for Contact: Lynette Webbe - Health Support Group Wide Newport, NP20 Thursday of the good company, exercise, 07737 833884 (British Heart 1HB month 1pm - laughter, bingo, dancing and Foundation) 2.30pm singing. We also pass on important health information. We also have an allotment project where the younger hearts and older hearts grow their own veg and look after the allotment whilst getting exercise.

Physical Alway Heart Always Alway Centre, Monday 10am - We meet Mondays, at 10.00- Contact: Ruth - 01633 400728 Health Support Group Aberthaw Road, 11am 11.00am for exercise - circuit (British Heart Newport, NP19 class with music. We then have Foundation) 9NS a cup of tea and biscuit with a chat, and catch up on what is going on with in the group, and BHF. We are a small group, but work in an air-conditioned room. Good parking facilities are next to the building, and good accessibility - the bus stop is outside the building. Physical Lliswerry Heart Ringland Ringland Mondays, We run 4 classes per week, each Contact: Alan - 01633 281035 Health Link (British Community Wednesdays consisting of 1 hour aerobic Heart Centre, 282 and Fridays exercise, followed by 30 mins Foundation) Ringland Circle, social chat over tea/coffee & Newport, NP19 biscuit. 9PS Our Foundation Classes are on Mondays (11.45 - 1.15pm) and Wednesdays (12.00 - 1.30pm). Our Advanced Classes are on Wednesdays (10.30 - 12.00pm) and Fridays (11.00 - 12.30pm). Physical Arthritis Care in Newport Helpline Monday - Friday The National Rheumatoid Contact: 0808 8004050 Health Wales Wide 10am - 4pm Arthritis Society (NRAS) exists to providing information, support, education and advocacy services for those people living with rheumatoid arthritis (RA) in the UK as well as their family, carers and the healthcare professionals who treat them

Physical MS Society Wales Wide MS Society We fund research, give grants, Contact: 020 8438 0700 Health Cymru, Temple campaign for change, provide Website: Court, Cathedral information and support, invest www.mssociety.org.uk Road, Cardiff, in MS specialists and lend a Helpline: 0808 800 8000 CF11 9HA listening ear to those who need it. Physical National Nation Wide Speak to specialist nurses for Helpline: 0808 800 0035 Health Osteoporosis information and advice on living Email: [email protected] Society with Osteoporosis. Website: www.nos.org.uk

Physical Gwent National Gwent wide Meets monthly Support group who meet Contact: Shelia Fox 01495 Health Osteoporosis monthly as well as having 763008, Pauline Lewis 01873 Society Support various social events. 830513 Group Email: [email protected] Physical Parkinson's UK Nation Wide Helpline open For information on Parkinson's National Helpline - 0808 800 Health National Mon, Wed, Fri - disease, please phone the 0303 Helpline 9:am- 8pm , Freephone helpline. Tues + Thurs 9am- 7pm, Sat 10- 2pm Physical Parkinson's UK Stow Hill Stow Park Church Last Wednesday The support group offers Contact: Branch Secretary Health Support Group. Centre, Stow Hill, of the month friendship, information and Jenni McCabe - 01633 431567 Brynhyfryd Road, 2.15pm - 4pm. support for people with [email protected] NP20 4FX Parkinson's Disease, their Volunteer Co-ordinator families and carers. Rebecca Lydon - 03442253714 [email protected] .uk

Physical ICU Step Stow Hill St Woolos Chapel, ICUsteps Newport is a support Contact: 0300 30 20 121 Health Newport St Woolos Meet most group for ex-ICU patients, their (Leave a voicemail and Hospital, Stow months. families and friends run by someone will get back to you) Hill, Newport, Contact them to former intensive care patients, Website: www.icusteps.org NP20 4SZ check dates. relatives and health (Contact form on website) Next drop in - professionals. It was developed 19th January to provide on-going support 2016 after discharge for patients and 6:30pm till 8pm relatives who have encountered critical illness. Physical Diabetes UK Nation Wide Helpline open: A helpline for all people with Careline: 0345 123 2399 Health National Monday - Friday diabetes, their friends, family, Email: Helpline 9am - 7pm carers and healthcare [email protected] professionals. Physical Newport St Julian's St Julius & Aaron We meet on the A welcoming group who provide Contact: Sarah Gibbs Health Diabetes UK Church Hall, 3rd Thursday of information, support and (Secretary) 07743447331 Support Group Heather Road, St. every month advice, as well as regular Email: Julian's, NP19 7JT between 7pm - speakers. newportdiabetesukgroup@gm 8:30pm ail.com Website: www.newport.diabetesukgrou p.org Facebook: www.facebook.com/Newport DiabetesUKGroup Twitter: @Newport diabetes

Physical PSP Association Bristol Support Monthly The PSP Association is dedicated Contact: 01327 322410 Health Group - Long Meetings - to the support of people with National Helpline - 0300 0110 Ashton please contact Progressive Supranuclear Palsy 122 Community for times (PSP) and the related disease Email: Centre, Keedwell Cortico Basal Degeneration [email protected] Hill, Long Ashton, (CBD), and those who care for Email: Bristol, BS41 9DP them. The Bristol Support group [email protected] provide support, guidance, help, k Bristol encouragement, and if needed, Support Group - shoulders to cry on. They [email protected] support each other, where the experiences of group members will be vital in helping others to cope with whatever problems/issues are raised – if we can’t find the answers within the group we will find someone who can. Physical MND The association can provide Contact: Carol Smith (Regional Health Association information advice and 1-1 Care Development Adviser support for people with Motor South Wales) - 03453 751853 Neurone Disease and their MND Connect (National families and carers. Helpline) - 0808 802 6262 Email: [email protected] rg Website: www.mndassociation.org

Physical MND Monthly Provide information, advice and Contact: Chris Davin - 01495 Health Association Meetings support as well as financial 759228 South Wales support. Branch Arrange occasional afternoon teas. An active association organising fundraising and campaigning activities. Physical Epilepsy Action Nationwide Helpline open: Talk in confidence to trained National Helpline - 0808 800 Health Helpline Monday - Friday advisors. UK calls are free. 5050 8.30am - Email: 5.30pm [email protected] Text message: 07537 410044 (aim to reply within 24 hours) Website: www.epilepsy.org.uk Physical Epilepsy Action Central Boswell's Café, 4th Saturday of Come along and meet other Contact: Ann Sivapatham Health Coffee and Chat Kingsway Centre, every month people with epilepsy for a chat 01633 253407 Newport 11am - 1pm and a cup of tea or coffee. We Email: will pay for your first drink. For [email protected] people with epilepsy in Website: www.epilepsy.org.uk Newport, their families and friends. Physical Stroke Wales Wide Unit 8, Green Provides information and Stroke Helpline: 0303 3033100 Health Association meadow Springs support for those who have had Email: Business Park, a stroke, their family and [email protected] Cae Gwyrdd, friends. Tongwynlais, Cardiff, CF15 7AB

Physical Stroke St Julian's St. Julian's Wednesday Support groups, provide Contact: Lucy Thomas 02920 Health Association Methodist 10.30am - information, advice and support 524400 Support Group Church, St Julian's 12.30pm for those who have a had stroke Ave, Newport, NP19 7JT

Physical Cancer Support Gwent wide Support and Information to Contact: 01495 768633 Health Gwent families and friends of those who have been affected by cancer.

Acquired Cardiff Social Cardiff Chapter arts Every Thursday A group open to survivors of Contact: 02920 577707 Brain Injury Group Centre, market 2pm - 5pm brain injury; please note that Email: Road, Canton, this group is not open to current [email protected] Cardiff, CF1 1QE headway Cardiff day centre attendees. Acquired Newport Social Stow Hill Stow Park Every A social group for those with Contact: 07946 588882 or Brain Injury Group Community Wednesday acquired brain injury, including 02920 577707 Centre, 2pm - 5pm activities such as games, Xbox, Email: Brynhyfred Road, pool and chatting. [email protected] Newport Acquired Activities Group Cardiff Every Tuesday Join us for cycling, walking, Contact: 02920 577707 Brain Injury Pedal Power, Off 10:30am - 1pm activities, a cuppa and a Email: Dogo St, Cardiff, subsidised lunch. Please note [email protected] CF11 9JJ that survivors wishing to cycle g.uk are required to pay a £20 membership fee with Pedal Power and have an assessment. Acquired Blackwood Blackwood Blackwood Monthly group. A drop-in workshop open to Contact: 02920 577707 Brain Injury Social Group Methodist Contact for survivors and their families. Join Email: Drop-in Church, Wesley dates and us for a chat, support, [email protected] Road, Blackwood, times. friendship, games and NP12 1PP refreshments.

Disability Scope - Wales Wide Avondale Open Monday The Disability Advice Project Contact: 01633 485865 Disability Advice Business Park, to Thursday (DAP) is Cwmbran based and Project Avondale Way, 10.00am to provides accurate, relevant, Cwmbran, 4.00pm appropriate info and advice to Torfaen, NP44 disabled people, their families 1XE and carers. Including assistance with forms concerning disability benefits. Disability See around UK & Europe See around Britain & See See Around Britain app is now Britain Wide Around Europe form a huge available as a free download photo gazetteer throughout the on Android and Apple UK and Ireland and mainland platforms. Europe, designed for everybody, www.seearoundbritain.com including disabled people, to help decide if a venue will be suitable for visits etc. Everything from transport access to wash-room facilities can be viewed in a series of photographs of each venue. View the accessibility before you plan to visit or arrive at the venue. Disability Newport Access Newport Stow Park Church 1st Tuesday of A group consisting of volunteers Contact: Group Wide Centre, the month including retired civil engineers, [email protected] Brynhyfryd Road, 1.30pm architects and people of all ages om Newport (Committee who have an interest in meeting, not improving the accessibility for open to the all citizens of Newport. We have public. Please all been trained to provide email if you guidance and audits in require accordance with the Equalities support.) Act, and are happy to assist in

new build and refurbish programmes as well as advise members of the public on accessibility issues that matter to them. The group are keen to hear from people wh have an interest in joining the committee.

Disability Disability Wales Nation Wide Your first port of call for Contact: 02920 887325 information and opportunities for getting involved in campaigning for disability equality.

Additional Intensive Newport Reach, Exchange Many people with learning Contact: 01633 679899 Needs / Support Wide House, High difficulties, complex mental Website: www.reach- Disability Package Service Street health needs and autistic support.co.uk (Reach) Newport, NP20 spectrum conditions want to 1AA live independently, but need professional specialist help and support from time to time. We have developed a specialist service to work with the Local Authority supporting people with complex and enduring needs which are staffed by Intensive Support Workers.

Additional Independent Newport Reach, Exchange Our Independent Living Service Contact: 01633 679899 Needs / Living (Reach) Wide House, High supports people to live Website: www.reach- Disability Street independently in their own support.co.uk Newport, NP20 home. The type of support will 1AA be flexible and tailored to meet each persons assessed needs. The service can provide support from a few hours upwards. We offer support to vulnerable adults and people with a variety of needs such as learning disabilities and mental health. Additional Supported Newport Reach, Exchange Supported Living gives adults Contact: 01633 679899 Needs / Living (Reach) Wide House, High with disabilities the level of Website: www.reach- Disability Street independence, choice and support.co.uk Newport, NP20 control that most people want 1AA in their lives. The person can be supported to live in their own home, either by themselves or sharing with others who also need support. The house may be owned by a housing association or a private landlord, and the person will have their own tenancy agreement. It provides people with their own support staff, with the level of support being dependant on their needs. Quite often but not exclusively, supported living offers 24 hour support (including out of hours emergency) and can include

support with personal care, emotional support, financial matters, and domestic tasks including cooking meals as well as many other things.

Additional Roots (Vision Bettws Bettws Monday to Roots provides real work Contact: Lionel or Karen - Needs / 21) Allotments Friday 9am - experience for people with 07841 565924 Disability 4pm learning needs, enabling them Email: [email protected] to gain life skills. Supported by Website: www.v21.org.uk LD social services. Additional Can Do Project - Newport Monday - Friday Can Do project offers exciting Contact: 07500079529 Needs / Leonard Wide 9am - 4pm new opportunities for 16 to 35 Email: Disability Cheshire year-old disabled people to katrina.jones2@leonardcheshi Disability volunteer in their community. re.org They provide the skills and knowledge that enable disabled people to lead more independent lives and be socially active in the community. As the leading UK disability charity, we welcome applications from disabled volunteers and are happy to discuss individual support requirements. Can Do is open to people with a long term health condition or disability, including physical, visual or hearing impairments, mental health conditions and learning disabilities like dyslexia and dyspraxia.

Additional People's First - Stow Hill Newport People Various Encouraging confidence in Contact: 01633 842002 Email: Needs / Social Groups First, Newport people with learning difficulties, [email protected] Disability Market, 1st Floor, the project provides a voice for m Upper Dock people with learning disabilities Street, NP20 1DD in Newport including groups: Pretty in Pink - Women's group; Men of action - Men's group; Golden Oldies - over 50's; Sports and Social Group. Additional MENCAP Cymru Wales Wide Mencap Cymru, Monday to Bilingual Learning Disability Helpline : 0808 808 1111 Needs / 31 Lambourne Friday 10am- Helpline. Service for anyone Email:helpline.wales@mencap Disability Crescent, Cardiff 6pm Weekends who wants support and .org.uk Business Park, and Bank information on learning Llanishen, Cardiff, Holidays 10 am disability issues and services. CF14 5GF - 4pm Our Helpline and Regional Officers work together to ensure you get the best information and support to help you. Examples of our recent work include: • grants information • family and personal relationships • services • housing • easy read information • support

Additional National Autistic Newport NAS Cymru, 6/7 We are the leading UK charity Contact: 01633 860774 Needs / Society Cymru Wide Village Way, for people with autism Email: Disability Greenmeadow (including Asperger syndrome) [email protected] Springs Business and their families. We provide rg.uk Park, information, support and Website: www.autism.org.uk Tongwynlais, pioneering services, and Cardiff, CF15 7NE campaign for a better world for people with autism. Social groups are run in Caerleon, Newport.

Home Care & Repair Newport Exchange House, Office Hours: Newport Care & Repair is a Improvemen Wide The Old Post Mon-Thurs service available to Contact: 01633 233887 or ts Office, High 9.00am to homeowners or privately 0300 111 3333 Street, Newport, 5.00pm renting tenants, aged over 60, NP20 1AA Friday 9.00am and who live in Newport. We to 4.30pm provide a range of advice and practical solutions to help you carry out home improvements, repairs, or adaptations to your home that help you to live independently for as long as you wish. Home Scent & Newport Helping to keep your garden Contact: 07581 790250 Improvemen Sensibility Wide neat and tidy for you to enjoy. Email: ts Lawn Care and Garden [email protected] Maintenance from £10.00 o.uk Garden Clearance from £25.00

Home Roots Newport A social enterprise offering Contact: 07841 565924 Improvemen Wide reasonably priced garden Email: [email protected] ts maintenance.

Home Choices (Age Stow Hill Age Cymru A range of services on offer: Contact: 01633 656371 Improvemen Cymru Gwent) Gwent, 12 domestic cleaning, gardening, Email: ts Baneswell Rd, shopping, assisted shopping, [email protected] Newport, NP20 chaperone, dog walking. Call for Website: 4BP price list. www.ageuk.org.uk/cymru/gwe nt/ Home aids Vision Products Newport Vision Products Vision products carry a range of Contact : 01633 290919 Mariner Way home and electrical aids to Stephenson support individuals in their own Street Industrial home and will collect any Estate equipment such as commodes, Newport zimmer frames once no longer NP19 4PQ needed. Home Aids Mobility Aids Newport British Red Cross Mobility Aids Loan Service - Contact: 01633 245753 Loan Service Wide Society, Bradbury loans out on a short term basis Website: www.redcross.org.uk (British Red House, Mission (up to 8 weeks) a range of Cross) Court, Newport, manual wheelchairs and NP20 2DW commodes.

Housing Care at Home Newport Reach, Exchange Domiciliary Care is a flexible Contact: 01633 679899 Support (Reach) Wide House, High care service for people who Website: www.reach- Street, Newport, need some help to live support.co.uk NP20 1AA independently at home. No matter how much support you want, short term or long term our service is matched to your exact requirement, and always

designed around you. We consider what you would like to achieve from our assistance, and work with you to deliver the right level of support. Reach Care at Home provides a home care service that is as individual as you are, so you can live life your way. Housing Housing Newport Reach, Exchange Reach’s Floating Support service Contact: 01633 679899 Support Support Wide House, High enables people to live in their Website: www.reach- Services (Reach) Street own properties helping manage support.co.uk Newport, NP20 the responsibility of running 1AA their own home and avoiding potential homelessness. We support with finances, benefit applications and help with debt issues as well as advising in regard of educational and employment opportunities. Signposting people to, and liaising with, other professional agencies is an integral aspect of our support. These services are traditional limited to a maximum of two years but specialised services also exist for those with longer term housing support needs. It equips people with the skills, knowledge and advice enabling them to manage their futures without support. Reach Housing Support has

specific specialist services existent for older people, those dealing with mental health issues, autism, physical disability and memory loss and dementia.

Housing Be Heard Newport Goldtops House, We work with children and Contact: 01633 212 009 Support Advocacy Wide Pentonville young people who are living in Freephone: 0800 234 6408 Newport, NP20 care; are leaving or have left Email: 5HB care; have contact with Social [email protected] Services for Child Protection or a Website: disability; or are working with www.trosgynnal.org.uk Youth Offending. Advocacy can help you to... •Know and understand your rights •Take part in your and reviews •Sort things out with your Social Worker or carer •Have your voice heard and speak out •Make a formal complaint •Get your view across Sometimes, you might not understand what is happening, or might not feel like you can challenge decisions or speak up for yourself. Advocates can support you to stop, start or change something. We also run an Independent Visitor (IV) service for young people who have little or no

contact with their families. We match a young person with an IV who provides them with the opportunity to do activities outside their foster or residential home, at a frequency decided by the IV and young person. This is accessible to young people until they leave care at 18.

Housing Telecare Newport 24 Hour Promoting safety and Contact: Telecare - 01633 Support Wide Response independence, the service 656656 Service provides a home safe support system that could include a community alarm or various technological smart sensors that enable people to live independently within their own homes. This is achieved through a link to a monitoring centre via a phone line or mobile SIM card facility. Housing Newport Newport Choices promotes harmony Contact: 01633 858441 Support Mediation Wide within the community, reducing Website: fear of crime to improve the www.newportmediation.org.u quality of life in the k communities of Newport. We help with resolving neighbourhood disputes, help with issues which can include noise, parking disputes and anti- social behaviour.

Housing Healthy Homes South East The Energy A project aiming to maintain Contact: 01633 Support Wales Advice Centre, and improve people's health 223111/216009 Clarence House, through installing energy Email: Clarence Place, efficiency measures in their [email protected] Newport, NP19 homes to make them warmer, 7AA drier and more affordable to run. Provides information, advice, assistance and crisis funding for those in need. Housing Supporting Newport Low level housing related Contact: Supporting People Support People Wide support including: Team - 01633 656656 - Advice and support to claim benefits and manage debts; - Advice and assistance with budgeting and managing bills; - Emotional support; - Support to develop or re-learn daily living skills e.g. cooking, cleaning, laundry and nutrition; - Assistance to contact relatives and agencies such as doctors or social workers.

Housing Sunday Munch Newport Various A project that partners with 30 Contact: 01633 243235 Crisis (Eden Gate) Wide churches in Newport to provide Email: [email protected] a Lunch Bag that holds a sandwich, crisps, cake, fruit, and a cold drink to over 50 guests

that are homeless or vulnerably housed. Again in a relaxed environment.

Housing Newport Night Central The night Night Shelter arose from Contact: Crisis Shelter (Eden shelters are Outreach when the need to www.newportnightshelter.org Gate) based in local protect the most vulnerable churches in during the winter months was Newport please perceived. It provides see the website emergency accommodation, a for further hot meal, a warm bed for the details. night and a breakfast for those over the age of 18, who find themselves in need, between End of November to the End of March; the coldest months of the year. This project operates through a partnership with 15 local churches and is supported by a team of fully trained volunteers. Housing First Contact Central Eden Gate, 25 Monday, First Contact is our outreach Contact: 01633 243235 Crisis (Eden Gate) Hill Street, Tuesday and team that meets with homeless Email: [email protected] Newport, NP20 Thursday 7pm - people who have need to 1LZ 9pm socialise with others over a tea Drop-in on a or coffee and biscuits in a Wednesday relaxed environment. morning 10.30am - 1pm – for anyone that needs more structured

help or accessing rehabilitation programs.

Housing Wallich Wales Wide The Wallich Support to prevent Contact: 02920 066 8464 Crisis Centre, Cardiff, homelessness or make life Email: [email protected] CF11 9JF better for homeless people. Website: www.thewallich.com Rough Sleepers Intervention Team (RSIT) help the most vulnerable with outreach work.

LGBT Rainbow Newport Working to make Newport a Contact: Newport Wide friendlier city for the LGBT+ [email protected] community, we are a group of m people living in and around Website: Newport City who have come www.rainbownewport.wixsite. together to improve the City for com/lgbt the LGBT+ community. People Facebook: Rainbow Newport are welcome to join the committee, which meets 6 times a year. Their Coffee Club meets once a month.

LGBT Bi Cymru Wales Wide Bi Cymru/Wales, The all-Wales network for Contact: c/o Diverse bisexual people and those who [email protected] Cymru, 3rd Floor, think they may be bi. We are a Facebook: Bi Cardiff Alexandra House, not-for-profit membership Text: (Care of Bi Cymru/Wales, 307-315 organisation run by bisexual who we are affiliated to): Cowbridge Road people in Wales. We are entirely 07982 308812 East, Cardiff, CF5 run by volunteers and reliant on 1JD donations and income from delivering training on bisexuality and bi issues in Wales, which is reinvested in community support and activities. We were set up in 2007 by bi people who wanted a group to support other LGBT organisations to become more representative of bisexual people and their concerns and to provide a safe space for bi people in Wales to discuss our concerns. The local group meet in Cardiff. LGBT Broken rainbow Monday & National LGBT Domestic Contact: 0300 999 5428 or Thursday 10am Violence Helpline provides 0800 999 5428 - 8pm confidential support to Email: Tuesday, members of the LGBT [email protected] Wednesday & communities, family and Website:

Friday 10am - friends. Provides advice, www.brokenrainbow.org.uk 5pm information, victim support, Tuesday 1pm - safety planning, legal advice, 5pm Trans housing, counselling and local specific service support groups. Look at website for information

LGBT LGBT Cyrmu Wales Wide Confidential Confidential helpline is free and Freephone: 0800 840 2069 Helpline & free phone line professional caring service LGBT Email: Counselling open Monday people in Wales aiming to [email protected] Service and Wednesday counteract feelings of individual Website: 7.00pm to social isolation and strengthen www.lgbtcymruhelpline.org 9.00pm connections between LGBT communities. Provide general information, advice, counselling and support. LGBT Stonewall Nationwide Transport House LGBT support organisation, Contact: 02920 237744 Cymru Cathedral Road providing information, advice Email: Cardiff and signposting to services and andrew.white@stonewallcymr support groups. u.org.uk Website: www.stonewallcymru.org.uk LGBT Umbrella Gwent Gwent wide Offering support to people Contact: 01633 927184 or directly related to their sexual 07765 288713 orientation and / or gender Email: identity. This could include [email protected] things such as coming out, Website: family members coming out, www.umbrellagwent.co.uk bullying because of their sexual Facebook & Twitter: umbrella

or gender identity and so on. Gwent They also have a regular quiz night.

Older People Positive Steps Newport We aim to support vulnerable Contact: 01633 245750 (British Red Wide older people over the age of 50, Cross & RVS) who are experiencing personal crisis. The British Red Cross will provide 8 weeks of intensive person-centred support, and for those older people who require

that little bit extra, they will have the opportunity of seamlessly transitioning to RVS's longer term support.

Older People Good Newport The Good Neighbours Scheme Contact: 01633 740743 Neighbours Wide offers the practical help that can Email: Scheme (Royal make all the difference to older gwentvalleyshub@royalvolunt Voluntary people - whether it's assisted aryservice.org.uk Website: Service) shopping, accompanying to http://www.royalvoluntaryser appointments or posting letters. vice.org.uk It's our way of helping people stay independent whilst providing friendly, social contact and making sure they're safe and well. Good Neighbours help counter social isolation and the service can act as a pre-emptive step to keep those who are vulnerable out of hospital. Older People Cymru Older Newport Workshops are A voice for older people and an Contact: Pat Charles 02920 People's Wide run in Newport. organisation of volunteers, 826567 or 07855 761340 Alliance (COPA) providing information on issues affecting older people, making the voice of older people in Wales heard and acknowledged and taking their requirements to Ministers, AM's and organisations who can influence and improve their present and future well-being.

Older People Older People's Wales Wide Older People’s The Older People’s Commission Contact: 08442 640670 / Commission for Commissioner for for Wales is an independent 02920 445030 Wales Wales voice and champion for older Email:[email protected] Cambrian people across Wales, standing om Website: Buildings, Mount up and speaking out on their www.olderpeoplewales.com Stuart Square, behalf. Bute town, Cardiff, CF10 5FL Older People Senior Citizens Stow Hill Newport Centre - Quarterly public Monthly meetings run by Contact: Shirley Evans (Chair) - Forum Castle room, 1 meetings are seniors for seniors. The group 01633 420794 Kingsway, held the 2nd discuss a wide range of issues Newport NP20 Monday of related to older persons, and 1UH January, April, are keen to attract new July and committee members. At the October 2pm - quarterly meetings free 4pm. refreshments are served from 1.45pm. No need to book, just turn up. Older People Silver Line Nation Wide 24 Hours a Day A UK-wide, 24 hours a day Contact: 0800 470 80 90 Helpline & Freephone helpline for older Telephone people. The Silver Line connects Befriending individuals to local services and activities, offers a befriending service to combat loneliness and in the same way that Child Line helps children, it supports older people who are experiencing abuse or neglect and makes sure they are protected. Older People PRIME Cymric Newport A Wales based charity dedicated Freephone*: 0800 587 4085 Wide to helping people aged 50 and (*mobile charges may apply) over to become economically Email: enquiries@prime- active through self- cymru.co.uk

employment, employment, volunteering and/or training.

Sensory Loss Action on Wales Wide Wales office: 16 A charity working for a world Contact: 02920 333034 Hearing Loss Cathedral Road, where hearing loss doesn’t limit Text phone 02920 333036 Cymru Cardiff, CF11 9LJ or label people. And where Email: people value and look after their [email protected] hearing. Offering support, Website: products, advice and [email protected] information. Sensory Loss Managing Wales Wide A partnership service between Contact: 0300 111 3333 Better Care & Repair Cymru, RNIB Email: Cymru and Action on Hearing managingbetter@careandrepa Loss Cymru. Free information ir.org.uk Website: for older people with sight or www.careandrepair.org.uk hearing loss - we'll help you manage better and stay safe in your own home. Free home visiting service; home safety check; help to reduce risk of falls; help to manage sight and hearing loss; benefits check; help to access other services; boost your confidence and reduce feelings of isolation.

Sensory Loss Malmo Hearing Caerleon 203 Caerleon Your local hearing company Contact: 01633 263784 Road, Newport, provide free hearing NP19 7HA assessments, demonstration of hearing aids, hearing aid service, comprehensive range of accessories, hearing protection, Microsuction ear wax removal, professional and highly trained audiologists, aftercare and local clinics throughout South Wales. Sensory Loss Gwent Talking Newport Parish Office, News service for the visually Contact: John May 07948 News Wide Holy Cross Parish impaired where news, 794982 Church, Chapel information from a variety of Email: [email protected] Lane, Gwent magazines is recorded every week onto a memory stick and played back on a stand-alone speaker, which is provided to every listener. The recordings are delivered. The talking news is a bridge back into the community. Service is free of charge. Sensory Loss Calibre Audo Gwent wide Provide a wide range of books Contact: 01296 432339 Library on various formats. You can Email: purchase media players through [email protected] them. One off joining fee of £35 Website: www.calibre.org.uk then free thereafter. Sensory Loss National Talking Gwent wide Subscribe for up to 200 Contact: 01435 866102 Newspaper newspapers and magazines Email: [email protected] available in a variety of formats.

Sensory Loss Listening Books Gwent wide A fantastic selection of high Contact: 02074 079417 quality audiobooks accessible Email: info@listening- through the post on CD, books.org.uk downloaded or streamed Website: www.listening- online. books.org.uk Sensory Loss Macular Society Nation Wide A helpline for support, Helpline: 0300 3030 111 (24 information and advice for hours) people with macular disease, Email: their family and friends. [email protected] Website: www.macularsociety.org Sensory Loss Macular Society Stow Hill Castle Suite, Last Tuesday of A regular support group for Contact: Adele Francis 01639 Newport Newport Centre the month those with Macular disease 843 236 offering practical and emotional Email: support; with regular speakers. [email protected] Website: www.macularsociety.org Sensory Loss RNIB Cymru Newport RNIB Cymru, Whether you need advice on Contact: 029 2082 8500 or Wide Jones Court, staying in work, using Email: [email protected] Woman by Street, technology to help you do Website: Cardiff, CF10 1BR everyday tasks, or simply http://www.rnib.org.uk/about someone who can offer -rnib emotional support to help you come to terms with sight loss.

Sensory Loss RNIB Cymru RNIB Cymru is working with Contact: 0333 323 0227 Action on Hearing Loss Cymru, Text Relay: Deaf blind Cymru and Sense 1800103333230227 Cymru to provide information, SMS: 07860031200 advice and support to people Email: [email protected] with sensory loss in Wales We can check that you are getting the benefits and concessions that you are entitled to and let you know about other services and support that is available to you in your area. We will arrange for any benefit application forms to be completed for you and provide support through the claim process. We also have a team of specialist case workers who will be able to support you in challenging the most complex of benefit decisions if your decision is wrong. Sensory Loss Sight Cymru Newport Bradbury Facilities provided include social Contact: 01495 763650 Wide House/Park and sporting clubs, Email: Buildings, rehabilitation and mobility [email protected] Pontypool NP4 work, outings and activities, ring Website: www.sighcymru.org 6JH around service, talking book services , befriending services

Sensory Loss Thursday Club Shaftesbury All Saints Church, Thursdays 10am A very welcoming group for Contact: All Saints Vicarage for the Deaf Brynglas Road, - 2pm people with a hearing 01633 854657 Newport, NP20 impairment. The group is free. 5QY Tea, coffee and biscuits are charged at a minimal fee and it is optional to pay for bingo and the raffle. Bring your own lunch. The group can help with taxi costs with proof of a receipt. Sensory Loss Newport Deaf Central 27-29 Chepstow Wednesday Deaf Club for all ages, two Contact: Helen Young Sports & Social Road, Newport, evening 7pm rooms, darts and pool in the one Club NP19 8BW room and bingo. Both young and older have access to both rooms and all activities if they wish. Trips. Sensory Loss Newport Newport The Riverfront, 3rd Wednesday Newport Hearing Impaired Contact: Mrs D Condon 01633 Hearing Wide Newport of the Month Support Group 765372 Impaired 2pm - 3pm Support Group Sensory Loss Newport Club Stow Hill Newport Leisure Alternate weeks Local entertainment fitting for Contact: Sight Cymru 01495 for the centre (re starts those who are visually impaired 763650 blind/partially in September) i.e. single sensory loss. Please sighted contact Sight Cymru before attending. No Transport. Sensory Loss Deaf Blind Stow Hill Salvation Army, 2nd Monday of For those with combined sight Contact: Rhiannon Crocombe - Group Hill Street, the Month and hearing loss and their 07827309770 Newport 10.30am - families i.e. dual sensory loss. Email:Rhiannon.crocombe@de 12.30pm Meet new people, make friends, afblind.org.uk guest speakers, trips out, various activities e.g. armchair exercise. Possible transport for those unable to get to the group by bus/taxi/lift from a

friend/relative.

Sensory Loss Visually Gwent wide Ebbw Vale 3rd Friday of We are a group of Visually Contact: Richard and Rachel Impaired Group Christian Centre each month at Impaired people who, along Lee - 01495 447758 or 10am - 12pm with our partners/carers. We 07843014415 have different speakers as well Email: [email protected] as a social time with a cup of tea or coffee and cake. Sensory Loss BME Sight Life Pillgwenlly Old Pill Library, 2nd Tuesday of Support for those with sight loss Contact: Bablin Molik. Sight Forum 23-24 Temple the Month amongst BME Communities. Cymru 01495 763650 Street, Newport, 12pm - 3pm Email: NP20 2GJ [email protected]. uk

Substance Alcoholics Newport Various Various Struggling on the alcohol merry Contact: 0800 9177650 Misuse Anonymous go round? Contact Alcoholics Website: Anonymous to find your local www.alcoholicsanonymous.or open meeting. g.uk Substance Breaking Free Newport Eden Gate, 25 Breaking Free is our project that Contact: 01633 243235 Misuse (Eden Gate) Hill Street, helps those that are stuck in the Email: [email protected] Newport, NP20 cycle of Addiction to look at 1LZ where they are at and walk with them step by step as they look at Detox, Rehabilitation programs, Re-entry Programs and later housing, mentoring and back to work schemes, to move on so they can play their

part in society. Supporting individuals to become physically, emotionally and spiritually whole.

Substance Gwent Drug and Newport Powell’s Place Please contact Services include: Drug and Contact: 0333 999 35 77 Misuse Alcohol Support Wide Old School for details alcohol; Brief interventions, Services (GDAS) Building detoxification, medication Powell’s Place prescribing to support Newport abstinence from alcohol, NP20 1LU structured psychosocial 01633 245 893 interventions, mutual aid and peer support programmes, Godfrey Road outreach services, needle 11 Godfrey Road exchange, harm reduction Newport, NP20 advice and support, substitute 4BP prescribing for opiate 01633 252045 dependency, relapse prevention groups, crisis support, assessment, health promotion advice and support, aftercare programme, recovery coaching, criminal justice specific interventions, access to training, volunteering and peer mentoring opportunities. Family and concerned others: Information and advice, crisis management, mutual support, safety planning and safeguarding, structured

counselling, structured psychosocial interventions, recovery groups and Parent and Carer Training.

Substance The Voice Hub Newport McCarthy's Court, Please contact A community space located in Contact: 01633 546363 Misuse (GDAS) Wide School Lane, for up to date the heart of Newport managed Email: Newport, NP20 timetable. by a team of volunteers with [email protected] 1LE personal experiences of Facebook: VoiceHubNewport substance misuse. We believe that peer support and mutual aid are essential components of the recovery journey and The Voice Hub is the ideal place to make new friends. A wide range of groups and activities for people in recovery including a music group, relapse prevention, acupuncture, coffee club, film club, women's group, narcotics anonymous and alcoholics anonymous. Substance Fusion Newport 110 Lower Dock Operating Fusion is a registered charity that Helpline: 0800 7314649 Misuse Wide Street, Newport, Hours Monday - provides advice, information and Contact: 01633 264463 NP20 2AF Thursday, 9:00 counselling to young people who Email: admin@fusion- am - 5:00 pm, are concerned about their drinking online.org.uk Friday 9:00 am - and/or drug use. 4:00 pm

Veterans/Ar SSAFA Newport Newport and Provides lifelong support to Contact: 01633 246269 med Forces Wide Torfaen SAFFA those serving or have served in Email: [email protected] Forces, Raglan the forces and their families. Website: www.ssafa.org.uk

Barracks, Allt-Yr- Support groups, healthcare, Yn View NP20 5XE respite care, befriending, housing, welfare advice, bereavement support etc. Veterans/Ar Royal Air Forces Newport Celynen Collieries Actively supports the RAF Contact: Graeme Russell med Forces Association Wide Institute, family, giving help in times of 07775 959376 Memorial Hall, need to everyone who serves in Email: High Street, the RAF, and their dependents, [email protected] Newbridge, past and present, now and Website: www.rafa.org.uk Newport, NP11 always. 4FH Veterans/Ar Veterans UK Nation wide A Helpline provided by the Contact: 0808 1914 218 med Forces Ministry of Defence. Provides Website: information and advice on www.gov.uk/government/orga medals; military pensions; nisations/veterans-uk welfare; military graves; service records; keeping in touch with comrades. A service for veterans and their families. Veterans/Ar Change Step Wales Wide Change Step is a CAIS led and Contact: 0300 777 2259 med Forces DACW managed peer mentoring (Monday - Friday 9am - 5pm) and advice service. This service Email: [email protected] is for military veterans and others with post traumatic stress disorder and a range of psychosocial problems who want to make positive changes to their lives. The service is delivered by veterans for veterans and aims to support those seeking help for problems encountered as a result of military or operational

duty. The programme offers peer support, training opportunities and signposting to relevant health and welfare services. What can Change Step offer? •Contact point for veterans, family members and carers •Community-based peer mentoring scheme delivered by veterans for veterans •Bespoke training opportunities •Signposting to detoxification and rehabilitation programmes •Signposting to mental health, wellbeing and other appropriate services Who is Change Step for? •Military veterans •Former members of the emergency services •Trauma survivors •Their family members

Crime/Justic Break the Cycle Wales Wide We run services specifically for Contact: 029 2022 0033 e (Safer Wales) women involved or potentially Website: www.saferwales.com involved with the criminal justice system, including those in HMP Eastwood Park (returning to Wales and South West England), and HMP Styal (returning to Wales), through

the delivery of the resettlement service for Working Links and Wales CRC, Dorset Devon and Cornwall CRC and Bristol, Gloucester, Somerset and Wiltshire CRC, since May 1 2015. Crime/Justic Pact Nation Wide Pact is a national charity that Contact: Bernadette - e supports families affected by Bernadette.byrne@gavowales. imprisonment. They provide org.uk practical and emotional support PACT Freephone Helpline: to prisoners' children and 0808 808 3444 families, and to prisoners Website: themselves. With a total prison www.prisonadvice.org.uk population of over 85,000 in England & Wales it is believed that there are over 97,000 Children who have a parent in prison.

Crime/Justic Phoenix project Newport Malpas Fire The project primarily targets Email: m-hill@southwales- e - Young People wide Station young people who have fire.gov.uk offended or are on the cusp of Website: www.southwales- doing so. However, the project fire.gov.uk will seek to receive referrals www.decymru-tan.gov.uk from any organisation where the young persons have/are: • Fire related issues including arson, hoax calls and car crime • Lack of confidence, low self- esteem • Struggle to perform academically • Problems with communication • Difficult to engage with • In need of vocational direction • At risk of getting into trouble / offending • Anti-social behaviour • Vulnerable to peer pressure Crime/Justic OWL Newport OWL (Online Watch Link) is an Contact: 01633 247910 / e Neighbourhood Wide informative yet friendly 07813 898364 Watch neighbourhood watch system Email: and community messaging [email protected] system which aims to educate nn.Police.Uk members of the public and keep them informed about what’s happening in their communities. All personal information will be stored safely in a secure database and will not be shared with any third parties.

Crime/Justic Witness Support Newport Helping those attending court, Contact: 0845 612 1900 e Service Wide providing support, advice and information on court proceedings and trial information. Crime/Justic Connect Gwent Gwent wide Victims of crime have many Contact: 03001232133 Web e different needs. Connect Gwent site: - the Victims’ Hub for all people http://www.connectgwent.org living throughout the Gwent .uk/get-in-touch/self-referral/ area -has been set up by the Police and Crime Commissioner for Gwent in response to an identified need to prioritise support to victims of crime. a multi-agency Hub has been set up that supports victims of crime for as long as they need. This may be practical or emotional support, or just providing information. It may be by supporting victims of crime directly, or by linking in with other agencies who may be able to give the most appropriate service.

Crime/Justic Reporting a Gwent wide There is a range Hate incidents may happen Contact: e Hate Crime of ways that once, or several times over a •Victim Support at you can report longer period. Gwent Police www.reporthate.victimsuppor a hate incident always take hate crimes and t.org.uk or crime: incidents seriously. •True Vision at www.report- •Visit your local You may be a victim of hate it.org.uk police station crime because you are: •Victim Support on 0845 612 •Call 101 in a •Disabled 1900 non emergency •Religious (or not) •Call 999 in an •Lesbian, gay or bisexual (or emergency not) •From a different country, of a If you don't feel different ethnic origin, or have a ready to speak different skin colour to the police •Transgender you can contact: Please Hate incidents and crimes can see Contact include: details. •Physical attacks •Written or verbal insults e.g. abusive phone calls, offensive letters, comments on social networking sites •Vandalism •Graffiti •Threatening behaviour Crime/Justic Victim Support Newport Helping people cope with the Contact: 0845 612 1900 e Service Wide effects of crime, providing free emotional support, practical help and information to anyone directly or indirectly affected by crime, whether or not the incident has been reported to

police. Free and confidential service independent from the police or any other organisation.

Crime/Justic False Anyone that has been falsely Contact: Margaret Gardener e Allegations accused of a crime that has 09709 732031 Support become a victim as a result. Organisation Crime/Justic Crime stoppers Nation Wide To report a crime or something Contact: 0800 555 111 e anonymously.

Human Safer Wales Wales Wide We work with vulnerable young Contact: Donna Tucker - Exploitation people to improve their access [email protected] to services and provide them Website: www.saferwales.com with a safer future. Safer Wales Inclusive Service (SWIS) is a project for young females aged between 12 and 16 years old who are at risk of sexual exploitation. SWIS provides one- to-one and group work focused on encouraging positive lifestyle choices. The activities are structured within the term timetable and include; healthy eating, minimising stress, healthy relationships, child sexual exploitation and sexual health. These sessions are facilitated by Safer Wales staff

and volunteer mentors. Human Salvation Army - If you are a victim in need of Contact: 020 7367 4500 Exploitation Helpline support. Human UK Human For advice and information. Contact: 0114 252 3891 Exploitation Trafficking Centre - Helpline Human New Pathways Wales Wide Maple Tree Aims to raise awareness of Contact: 01633 250205 Exploitation LIBERATE Centre, 20-21 human trafficking; campaign for Email:

Project High Street, improvements to policy and [email protected] Newport provide advocacy and support to people affected by human trafficking in wales. Human Stop the Traffic A good first port of call for Contact: +44 (0) 2079214258 Exploitation anyone who wants information Email: [email protected] and advice. Website: www.stopthetraffic.org Human Williams A volunteer led project Contact: 0207 052 0336 Exploitation Wilberforce providing frontline practical Email: Trust support for women coming out info@williamwilberforcetrust. of situations of trafficking. The org.uk project equips and empowers these women to choose their futures, free from abuse and to use their voices to change society.

Carer Let's Talk Once monthly Dewis- Peer Support Groups Telephone: 01633 288 440 Support Dewis- Peer groups held at: Groups for people experiencing E-mail: Support Groups Caldicot Library, mental health problems and [email protected] Remploy their carers Website: Newport, Tea and cake provided www.dewiscil.org.uk/advocacy Brynmawr Asda Come along to chat, make Community friends and learn new things Room, Tai Calon Community Housing Blaina, Blackwood Asda Community Room and Pontypool Carers Centre