FINANCIAL INDUSTRY COLLECTIVE OUTREACH

LITERACY

AB

EDUCATION $

Educate

RESUME ANNUALANNUAL REPORTREPORT This page is left intentionally blank. CONTENTS

PAGE SECTION

03 Introduction Message from the Chairman Message from the CEO About FINCO

11 Who We Are The Board The Steering Committee The Activators Our Members

21 2020 in Review Key Highlights of 2020 Approach to Programming English Proficiency Life Aspiration Symposium

41 FINCO Members Volunteer Awards and Events Members’ Events Disaster Resilience Forum Financial Literacy Forum Shared Programmes

50 Supporters and Appreciation EDUCATION

MALAYSIA

INTRODUCTION

3 MESSAGE FROM THE CHAIRMAN

2020 marked the third full year of operations for the Financial Industry Collective Outreach (FINCO). During a period of unprecedented challenges, we scaled programmes across nine states and federal territories to directly support over 7,800 primary and secondary students, the majority of whom were from socio-economically disadvantaged backgrounds.

The COVID-19 pandemic and resulting disruptions had a profound effect on children’s education and brought to the fore the inequalities of young people’s lives across the country. As a strategic partner to the Ministry of Education , FINCO supported the widespread efforts to minimise disruptions to children’s learning amidst sudden school closures.

Digital access was virtually impossible for many young people, and therefore education provision relied heavily on the ability of teachers to reach their students. Our response to adapt programmes was swift and, in consultation with partners, careful consideration ensured that the solutions and delivery mechanisms catered to even the hardest to reach students while still aligned to national education strategies and relevant in the medium to long term.

We were also inspired by the educators, students and schools who went above and beyond to continue teaching and learning at home � many whose stories were captured through the inaugural Highly Immersive Programme (HIP)-FINCO Outstanding Teacher and Student Awards. These and other collective experiences, positive learnings and outcomes guide FINCO’s programming in 2021 and we continue to harness the skills, knowledge and connections brought about by strong partnerships.

On behalf of the financial industry, it has been an honour to support our communities through FINCO’s meaningful collective outreach.

Together, our commitment to supporting youth remains strong and we are better prepared than ever to enable access to high quality, inclusive learning opportunities.

Tan Sri Azman Hashim

Chairman Financial Industry Collective Outreach

4 2020 IN NUMBERS

Pahang Penang Kelantan Negeri Sembilan States and Johor Federal Territories 9 Sabah Sarawak

7,800 301 326 Students Directly Impacted Primary and Secondary Counsellors and by FINCO Programmes Schools Supported Teachers Trained

$ $ RM3.8M Contributed by the Financial Industry

592 Financial Industry Volunteering Hours Contributed

5 MESSAGE FROM THE CEO

When schools across Malaysia closed in March 2020 to stem the spread of COVID-19, most believed this to be a short term disruption. One year on, it is difficult to estimate the weeks of lost instruction. What is clear is the lasting transformation of how we teach and learn.

At the time, prolonged school closures inspired public and private sectors to employ a variety of means to support student learning, from online classes, television and radio programmes to physical materials delivered by boat, car and bike. Yet the majority of schools were unprepared for the rapid transition to remote learning required due to a divide in digital skills and internet accessibility.

Like many organisations, FINCO faced the task of sifting through ever changing information to make informed decisions about our response to the crisis. Scenario planning, predicting potential situations we may encounter, shaped a plan to move forward. An unwavering focus on impact outcomes for students guided programme changes that would take us through 2020 and beyond.

With trusted partners, FINCO continued to support teachers and school counsellors in developing professional skills directly related to their jobs. This included responding to the pressing need for educator familiarity with digital platforms and remote learning methodologies. Understanding that many students were sharing devices and data, our engagements were adapted to cater to multiple platforms with flexibility in response time.

As a result of these combined efforts, FINCO reached more schools than ever before, benefiting thousands of students through customised workshops and the improved skills of their teachers. You will soon read examples of the great resilience, determination and innovation amongst our teacher and student communities.

We owe a great deal to financial institutions for enabling FINCO’s impact and their collective response to urgent community needs � be it disaster relief and food aid to families or face masks and sanitation kits to schools. The readiness of financial industry volunteers, including several CEOS, to provide student engagement opportunities went a long way in establishing continuity during trying times.

To the many people and partners who contributed to our work last year, thank you for your commitment to supporting young people across Malaysia to achieve their life goals.

Clare Walker Chief Executive Officer Financial Industry Collective Outreach

6 ABOUT FINCO

Established in 2017, FINCO is a powerful collaboration between financial institutions in Malaysia with the guidance of Bank Negara Malaysia. FINCO aims to make a positive contribution to the lives of underprivileged children and youth we work with, empowering them by creating opportunities to develop skills and build connections which support them in achieving their life goals. Our work aims to address these current challenges:

https://padu.edu.my/wp-content/uploads/2020/12/AR2019-Inforgraphic_Final_Compress.pdfMalaysia Education Blueprint (2013-2025) Annual Report 2019 https://jobstreet.com.my/announcement/FTP/FACT-SHEET_Fresh-Graduate-Survey-2018.pdfJobstreet.com Fresh Graduate Report (2018)

Malaysian Department of Insolvency, 2019

https://dosm.gov.my/v1/index.php?r=column/cthemeByCat&cat=124&bul_id=Qm82anlxSkxvRDJEWkQyZUJaQ0tDZz09&menu_id=Tm8zcnRjdVRNWWlpWjRlbmtlaDk1UT09

Ministryhttps://mosti.gov.my/ of Science, Technology & Innovation, 2018

Research indicates that students from low income backgrounds often start school behind their more affluent peers and are more likely to have behavioural problems, poor attainment and to drop out of school. This in turn affects their ability to secure high value jobs and perpetuates the cycle of poverty. However, strong evidence suggests that with appropriate and well-timed interventions, this is a process that can be interrupted.

Some 10% of disadvantaged students in Malaysia were able to score in the top quarter of reading performance within Malaysia, indicating that disadvantage is not destiny.

Organisation for Economic Co-operation and Development (OECD) Programme for International Student Assessment ( PISA), 2018

7 FINCO’S BIG GOAL To provide underprivileged children and youth with the guidance and education tools to achieve their life goals.

Our programmes work through four strategic pillars to address the barriers faced by young people from underprivileged communities.

English Life Proficiency Aspiration

Students who are proficient in English have Students who have high aspirations and good access to more opportunities when competing support networks are more likely to overcome in the global workforce and are better placed academic and personal boundaries to achieve to contribute to economic development. goals.

FINCO Reads FINCO Mentor Aspire

HIP - FINCO Competition Careers InSight Spark

Financial Disaster Literacy + Relief Students who have exposure to financial Students and communities who receive timely education are more likely to have reduced and appropriate advice and support are more financial vulnerability and increased assets in likely to improve resilience and support the the future. capacity for self recovery.

Good SENS Coordinated Response

GP 2000

Primary

Secondary

Shared Programme

8 2020 PROGRESS

In 2020, FINCO achieved our goal of scaling programmes to nine states and federal territories. Through partnership programmes, we are on track to scale to all states and federal territories in 2021 and beyond, positively to expand nationwide, impacting more students than ever before.

645

301 16 Schools engaged in 170 FINCO’s flagship 9 programmes 37 7 2

States and 2021 Federal Territories 2018 2019 2020 Projection

2021 2018 2019 2020 Projection

Teachers and counsellors trained through FINCO’s programmes 19 164 326 1,061

Students directly impacted by FINCO’s programmes 4,016 8,174 7,889 42,152

Students indirectly benefiting from FINCO’s programmes 4,717 59,407 79,210 86,148

RM3.8M RM3.8M RM3.8M

RM1.2M RM1.2M

2021 2017 2018 2019 2020 Projection

Financial industry funding contributions to date

9 OUR RESPONSE TO COVID-19

Like many organisations, the pandemic significantly impacted FINCO’s work. Once it became apparent that we were all facing a long and uncertain road ahead, we embarked on scenario planning to ensure readiness to operate in any environment. Our overall approach was to: Connect Adapt Innovate

Review and revise Stay connected with Adapt programmes programmes to meet teachers and counsellors to new context emerging needs

Short Term Medium Term Long Term

Here’s an example of how this worked in practice for FINCO Reads:

Yes according to pupils abilities

For me, honestly it is quite difficult to do the differentiation if it is a big class..however, we still can identify the difference between our pupils. Connect Which part of it is diffifcult to work on? FINCO Activators used WhatsApp chats and calls to check in with teachers, Some of the pupils were very shy to give responses. offer support and understand the challenges they were facing. Such

So, I wasn’t really sure whether they were okay with my lessons or not coaching was able to continue throughout 2020.

Adapt Delivery partner LeapED quickly adapted training for online delivery, with 5 x 2-hour workshops over 10 weeks. Integrated ICT support progressively built confidence in using online tools and implementation tasks ensured teachers immediately practiced new strategies.

Innovate

With FINCO Reads Activity Fairs no longer possible in schools, we surveyed teachers on their needs. The result was an opportunity to set up Interactive Reading Corner resources, which now play an important role in helping FINCO Reads students read more and read better.

10 WHO WE ARE

11 ABOUT US

FINCO members are represented by a Board which is comprised of the Chief Executive Officers of the founding organisations, as well as the President or Chairperson of financial industry associations. Mirroring the Board, the Steering Committee has a representative from each founding member organisation and association. These bodies oversee the organisation’s Backbone which develops and implements FINCO’s strategy. The following organisations and associations are represented on the current FINCO Board and Steering Committee:

https://bnm.gov.my/introduction https://ambankgroup.com/eng/AboutUs/Pages/Introduction.aspx https://maybank.com/en/about-us/who-we-are/overview.page https://prudential.com.my/en/our-company-about-us/ https://cimb.com/en/who-we-are/about-us.html https://citigroup.com/citi/about/countries-and-jurisdictions/malaysia.html https://sc.com/my/about-us/ https://abm.org.my/about-us/our-rolehttps://aibim.com/about-us https://liam.org.my/about/?c=1&ct=1#:~:text=LIAM%27s%20objectives%20are%20to%20promote,in%20developing%20a%20strong%20industry. https://miba.com.my/about-us/at-a-glance/ https://malaysiantakaful.com.my/about-mta/history-mta https://piam.org.my/about-us/

12 THE BOARD

FINCO’s Board of Directors is comprised of the President or Chairperson of financial industry associations The Association of Banks Malaysia (ABM), Association of Islamic Banking and Financial Institutions Malaysia (AIBIM), Malaysian Investment Banking Association (MIBA), Malaysian Takaful Association (MTA), Life Insurance Association of Malaysia (LIAM) and Persatuan Insurans Malaysia (PIAM) as well as the CEOs of the five founding organisations of AmBank, Bank Negara Malaysia, Citi Malaysia and Maybank with FINCO members CIMB and Standard Chartered.

Datuk Abdul Farid Alias Tan Sri Director, FINCO Azman Hashim Chairman, FINCO Chairman, The Association of Banks Chairman, AmBank Group in Malaysia

Group President & CEO, Maybank

AG Abu Hassan Mr. Lim Eng Alshari Yahaya Seong Director, FINCO Director, FINCO

Assistant Governor, CEO, Prudential Assurance Bank Negara Malaysia Malaysia Berhad

Dato’ Adissadikin Ali Mr. Usman Director, FINCO Ahmed President, Director, FINCO Association of Islamic Banking and Financial CEO, Citi Malaysia Institutions Malaysia

Managing Director & CEO, RHB Islamic Bank

13 Ms. Loh En. Fad’l Guat Lan Mohamed Member, FINCO Director, FINCO

President, Life Insurance Deputy Chairman, Association of Malaysia Malaysian Investment Banking Association Managing Director & CEO, Hong Leong CEO, Maybank Assurance Investment Bank

En. Elmie Mr. Antony Aman Najas Fook Weng Lee Director, FINCO Director, FINCO

Chairman, Malaysian Chairman, Persatuan Takaful Association Insurans Am Malaysia

CEO, AIA Public CEO, AIG Malaysia Takaful Bhd Insurance

Mr. Abrar Dato’ Abdul A. Anwar Rahman Ahmad Director, FINCO Director, FINCO Managing Director & CEO Group CEO, CIMB Group Standard Chartered Bank Malaysia Berhad

Dato’ Sulaiman Mohd Tahir Director, FINCO

Group CEO, AmBank Group

14 THE STEERING COMMITEE

The Steering Committee (SC) includes representatives from the financial industry associations, founding organisations and FINCO members. The SC plays an important advisory role for FINCO operations, and is the conduit through which communications are managed with our member organisations.

Syed Anuar Syed Ali Fiona Liao Prakash Mukherjee Chair Deputy Chair Treasurer

Celina May Benjamin Kalpana Sambasivamurthy Ratna Sha'erah Kamaludin

Zainudin Ishak

15 Mohd Izad Zainul Jennifer Kang Advisor, Financial Literacy Advisor, Communications Luanne Sieh

Mark O’ Dell Pauline Wong Azli Munani

SUB-COMMITTEES

Sub-committees are established by the Board to oversee specific areas of FINCO responsibilities. This includes ensuring adequate internal controls and processes are in place, in compliance with all applicable laws and regulations.

Audit Committee Communications Committee

Chair: Fad’l Mohamed, MIBA Acting-Chair: Jennifer Kang, Standard Chartered Antony Fook Weng Lee, PIAM Syed Annuar Syed Ali, AmBank, Loh Guat Lan, LIAM Prakash Mukherjee, Maybank

16 THE BACKBONE

The Backbone is responsible for the development and implementation of FINCO’s strategy. They oversee the day-to-day operations of the organisation, reporting to the FINCO Board and Steering Committee.

Clare Walker, Chief Executive Officer

Malina Shamsudin, Liew Siew Hui, Anne Marie Tan, Communications Programme Director Programme Manager & Events Coordinator

17 THE ACTIVATORS

On-ground support is coordinated by a team of Activators, independent consultants who draw on their expertise in the field of education to help build FINCO communities within each state. To ensure a seamless implementation of FINCO Reads and Mentor programmes, Activators help provide invaluable one-to-one support for each school and are also responsible for building strong relationships with the state and district education officers and school stakeholders.

FINCO Reads ACTIVATORS Audrey Fung, Darling Darlene D’Cruz Shim Tet Chon Iman Fairuza Rozhan Sabah Selangor & KL Johor Negeri Sembilan

Thrinnya Silvakumar Jugdeep Kaur Rajapriyah Anmpalagan Isvarya Hari Selangor KL Pahang Sarawak

FINCO Mentor ACTIVATORS

Sarah Lasung Marina Abdullah Wong Yeong Ru Muhd Fakhri Izzat Sarawak Penang Selangor Kelantan

Laxmi Murugan Jo Ann Lee-Raj Richard Stephenson Kamarul Annuar Negeri Sembilan Sabah Selangor KL & Negeri Sembilan

18 OUR MEMBERS

FINCO is a powerful collaboration of more than 120 financial institutions in Malaysia including banks, insurance companies, takaful and reinsurance organisations. FINCO’s members provide valuable support through a yearly financial contribution, practical support and staff volunteers. Coordination of this collective outreach is facilitated by financial industry associations, who are also key FINCO Committee Members.

The Association of Banks in Association of Islamic Banking and Malaysia (ABM) Financial Institutions Malaysia (AIBIM) Affin Bank Berhad Affin Islamic Bank Berhad Alliance Bank Malaysia Berhad Alliance Islamic Bank Berhad AmBank (M) Berhad Al-Rajhi Banking & Investment Corporation (Malaysia) Bangkok Bank Berhad Berhad Bank of America Malaysia Berhad AmBank Islamic Berhad Bank of China (Malaysia) Berhad Bank Islam Malaysia Berhad BNP Paribas Malaysia Berhad Bank Kerjasama Rakyat Malaysia Berhad China Construction Bank (Malaysia) Berhad Bank Muamalat Malaysia Berhad CIMB Bank Berhad Bank Pembangunan Malaysia Berhad Citibank Berhad Bank Pertanian Malaysia Berhad (Agrobank) Deutsche Bank (Malaysia) Berhad Bank Simpanan Nasional Hong Leong Bank Berhad BNP Paribas Najmah Malaysia Berhad HSBC Bank Malaysia Berhad CIMB Islamic Bank Berhad India International Bank (Malaysia) Berhad Citibank Berhad Industrial and Commercial Bank of China (Malaysia) Berhad Hong Leong Islamic Bank Berhad J.P. Morgan Chase Bank Berhad HSBC Amanah Malaysia Berhad Malayan Banking Berhad (Maybank) Kuwait Finance House (Malaysia) Berhad Mizuho Bank (Malaysia) Berhad Maybank Islamic Berhad MUFG Bank (Malaysia) Berhad MBSB Bank Berhad OCBC Bank (Malaysia) Berhad MUFG Bank (Malaysia) Berhad Public Bank Berhad OCBC Al-Amin Bank Berhad RHB Bank Berhad Public Islamic Bank Berhad Standard Chartered Bank Malaysia Berhad RHB Islamic Bank Berhad Sumitomo Mitsui Banking Corporation Malaysia Berhad Small Medium Enterprise Development Bank Malaysia The Bank of Nova Scotia Berhad Berhad United Overseas Bank (M) Bhd Standard Chartered Saadiq Berhad Sumitomo Mitsui Banking Corporation United Overseas Bank (Malaysia) Association of Development Finance Institutions of Malaysia (ADFIM)

Bank Kerjasama Rakyat Malaysia Berhad Bank Pembangunan Malaysia Berhad Bank Pertanian Malaysia Berhad (Agrobank) Bank Simpanan Nasional Small Medium Enterprise Development Bank Malaysia Berhad

19 Life Insurance Association of Malaysian Investment Banking Malaysia (LIAM) Association (MIBA)

AIA Bhd. Affin Hwang Investment Bank Berhad Allianz Life Insurance Malaysia Berhad Alliance Investment Bank Berhad AmMetLife Insurance Berhad AmInvestment Bank Berhad AXA Affin Life Insurance Berhad CIMB Investment Bank Berhad Etiqa Life Insurance Berhad Hong Leong Investment Bank Berhad Gibraltar BSN Life Berhad KAF Investment Bank Berhad Great Eastern Life Assurance (Malaysia) Berhad Kenanga Investment Bank Berhad Hannover Rueck SE, Malaysian Branch Maybank Investment Bank Berhad Hong Leong Assurance Berhad MIDF Amanah Investment Bank Berhad Malaysian Life Reinsurance Group Berhad Public Investment Bank Berhad Manulife Insurance Berhad MCIS Insurance Berhad RHB Investment Bank Berhad MCIS Insurance Berhad Prudential Assurance Malaysia Berhad Sun Life Malaysia Assurance Berhad Tokio Marine Life Insurance Malaysia Bhd. Persatuan Insurans Am Malaysia Zurich Life Insurance Malaysia Berhad (PIAM)

AIA General Berhad AIG Malaysia Insurance Berhad Malaysian Takaful Association (MTA) Allianz General Insurance Company (M) Berhad AmGeneral Insurance Berhad AIA PUBLIC Takaful Bhd. Asia Capital Reinsurance Malaysia Sdn Bhd AmMetLife Takaful Berhad AXA Affin General Insurance Berhad Etiqa Family Takaful Berhad Berjaya Sompo Insurance Berhad Etiqa General Takaful Berhad Chubb Insurance Malaysia Berhad FWD Takaful Berhad Etiqa General Insurance Berhad Great Eastern Takaful Berhad Great Eastern General Insurance (Malaysia) Berhad Hong Leong MSIG Takaful Berhad Hannover Rueck SE, Malaysian Branch Malaysia Reinsurance Berhad (Retakaful) Liberty Insurance Berhad Munich Re Retakaful Lonpac Insurance Bhd Prudential BSN Takaful Berhad Malaysian Reinsurance Berhad Sun Life Malaysia Takaful Berhad MSIG Insurance (Malaysia) Berhad Swiss Re Retakaful MPI Generali Insurans Berhad Syarikat Takaful Malaysia Keluarga Berhad The Pacific Insurance Berhad Syarikat Takaful Malaysia Am Berhad Progressive Insurance Bhd Takaful Ikhlas Family Berhad Pacific & Orient Insurance Co. Berhad Takaful Ikhlas General Berhad QBE Insurance (Malaysia) Berhad Zurich Takaful Malaysia Berhad RHB Insurance Bhd Zurich General Takaful Malaysia Berhad Swiss Re Asia Pte. Ltd., Malaysia Branch The Toa Reinsurance Company, Limited Tokio Marine Insurans (Malaysia) Berhad Tune Insurance Malaysia Berhad Zurich General Insurance Malaysia Berhad

20 KEY HIGHLIGHTS OF 2020 Launch of MSIG-FINCO Q1 JAN - MAR shared

Lorem ipsum programme with MyKasih Foundation

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+

Development of Financial Industry Launch of members provided GP 2000 Aspire online Modules support to families under Protégé affected by COVID-19

Distribution of Prudential’s Safe Step materials to Q3 JUL - SEP Kelantan and Sabah

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Disaster Resilience Forum with Q4 OCT - DEC NADMA

21 FINCO Symposium in Sabah

FINCO’s Lorem ipsum Annual General Q2 APR - JUN Meeting

Launch of HIP-FINCO CEO Outstanding Volunteering Teacher and Month Student Competition 2020

Launch of Financial Launch of Aspire Interactive Literacy Workshops via Reading Forum WhatsApp Corners

22 APPROACH TO PROGRAMMING

FINCO is rooted in a shared vision for a sustainable education initiative which addresses some of the most pressing issues faced by young Malaysians, especially the B40 (bottom 40% of income earners), preparing to enter the global workforce. We work through four strategic pillars:

1 2 3 4 English Life Financial Disaster Proficiency Aspiration Literacy Relief

+

FINCO’s focus in the first two pillars has been on increasing access to opportunities for primary pupils to master English and for secondary students to gain exposure to future careers and improve planning for post-SPM (Malaysian Education Certificate) life, be it in the job market or further education. We achieved this through capacity building programmes for primary English Language teachers and setting up Interactive Reading Corners to enable pupils to read more and read better. In secondary schools, counsellors were provided with support towards enhancing career guidance in schools, whilst students participated in workshops to support their career planning.

Recognising the challenges faced by schools and their communities during movement control orders (MCOs), the Disaster Relief pillar saw FINCO coordinating responses from the financial industry in the form of distributing cash, daily necessities and face masks. Later in the year, humanitarian aid was also extended to flood victims. A Disaster Response Framework is currently under development to facilitate a more seamless and cohesive financial industry response during national disasters.

In consideration of the difficult employment landscape, FINCO also supported the launch of the Graduate Programme 2000 (GP 2000) - a coordinated effort by the financial industry to offer work placements for up to 2,000 unemployed graduates under the Protégé Ready-to-Work scheme. By year end, financial institutions had supported work placements for 866 job seekers.

23 OUR PROGRAMMES

FINCO adopts a Public-Private-Partnership approach to programme design and delivery. We believe that strategic alignment of shared goals results in deeper and more sustainable impact on target beneficiaries, as well as a more efficient use of respective funds and resources. All programmes align with the government’s efforts to create a more equitable and inclusive society, reducing inequality and ensuring the B40 enjoy high quality educational provision which helps students to develop the knowledge, skills and values needed to compete in the global workforce.

With this in mind, we work closely with the Ministry of Education Malaysia (MOE) at federal and state levels to ensure programmes are aligned with national needs and support key agendas. In turn, the MOE assists FINCO in identifying schools that are most in need of support, including those often hard to reach and which have high intakes of students from B40 communities. Understanding that long term investment is required to achieve impact outcomes in education, we commit to working with each school for a minimum of two years.

Working closely with stakeholders, 2020 saw FINCO directly impact some 7,800 students and 326 teachers. Despite school closures, restrictions and other challenges faced during the pandemic, our achievement relied on the rapid and successful transition to remote delivery for a range of activities: training, coaching sessions, student workshops and October’s CEO volunteering month, as well as hosting resume writing workshops via WhatsApp. Our measurable progress towards FINCO’s impact objectives positions us well for remote delivery for the foreseeable future.

The full FINCO Programme Monitoring and Evaluation Report 2020 is available on FINCO’s website www.finco.myhttps://www. nco.my/

Financial and English literacy are topics that are close to my heart and very much a central part of CIMB’s sustainability strategy. We view both as critical building blocks for the sustainable development of the nation as a whole. CIMB is proud to commit to a long-term partnership on three FINCO programmes: FINCO Reads, FINCO Mentor Aspire and Career Talks. I am honoured to be on FINCO’s Board, and a part of FINCO’s very important industry-wide collaboration.

Dato’ Abdul Rahman Ahmad, FINCO Director, Group CEO, CIMB Group

24 2020 Snapshot ENGLISH PROFICIENCY

We believe that students who are proficient in English have access to more opportunities when competing in the global workforce and are better placed to contribute to economic development.

Achievements 140 primary schools reached through a 8 wide range of English proficiency states and federal improvement interventions territories in Malaysia participated in FINCO Reads 188 teachers trained in Assessment for Learning (AfL) and received year-long coaching 7,453 primary school students benefited hours of AfL training received by from improved English teaching and 14 each teacher learning

368 448 126 teachers and students participated coaching conversations for Interactive Reading in the HIP-FINCO Outstanding Teacher school teachers conducted Corner proposals and Student Competition 2020 by Activators approved

Impact 9 OUT OF 10 teachers observed positive impact 90% of the programme on their teaching of teachers reported improvement in and professional life their students’ learning 136 teachers set further professional 1 OUT OF 3 development targets for themselves teachers achieved their professional and created a plan with milestones goals for the year whilst many to support students in learning others regularly practiced using AfL English strategies in their lessons

25 FINCO READS

FINCO Reads aims to improve students’ reading proficiency in English and to support English Language teachers to teach reading and other English language skills more effectively.

This is achieved through three core elements of the programme: capacity building for English teachers, provision of learning resources for both teachers and students and Interactive Reading Corners set up in classrooms.

Teacher Training

Teacher Resources for Coaching Teachers

Interactive Reading Corners and National Teacher and Reading Activities for Students Student Competition Supported by Volunteers

Programme elements of FINCO Reads in 2020

26 Capacity Building for Learning Resources for English Teachers Teachers and Students

As part of FINCO Reads, English Language FINCO worked with English education teachers were introduced to reading specialists to develop learning resources strategies and pedagogical skills to teach that were effective and fun for students. reading more effectively and to assess Resources for classroom use were provided students’ progression. The workshops to teachers and mapped to the Year 4 MOE ensured that teachers under the FINCO curriculum, ensuring alignment with programme were able to develop and current learning standards & approaches deliver lessons that incorporated reading to teaching and assessment. strategies, understand their students’ progression through formative assessment and design activities catering to a range of ability levels through differentiated instruction. Students are more Workshops were delivered online in two confident in learning, week intervals with teachers tasked to especially in expressing implement and upload exemplars of their their opinions. work prior to each session. Ongoing Feedback from year end coaching support helped teachers create FINCO Reads teacher survey professional development plans to ensure strategies were implemented in the classroom and that students benefited from improvedCHANGE teaching.

FINCO Reads Teacher Training for Selangor was held before the announcement of movement control orders

27 Interactive Reading Corners (IRC)

Good reading habits enhance academic performance and conducive reading environments positively impact students’ engagement in reading. Interactive Reading Corners (IRC) provide teachers with the opportunity to conduct extensive reading activities with their students.

Instruction by the Ministry of Education Malaysia to halt student activities in schools due to the COVID-19 pandemic had impacted the implementation of the traditional FINCO Reads Activity Fairs planned for 2020. To ensure student An IRC in SK learning opportunities were not limited due to the confined environment in school, FINCO redirected budgets ring-fenced for activity fairs to set up Interactive Reading Corners in classrooms.

In collaboration with bookseller BookXcess, a wide range of genres appropriate to students’ ages, reading levels and interests were made available to teachers, and selected books were delivered to schools. A total of 126 IRCs are being set up in schools.

In 2021, teachers can look forward to further support in the form of reading assessment tools and a dedicated FINCO Students engage with their brand new books IRC Handbook incorporating numerous tips teachers may draw on to engage students in extensive reading activities in the classroom.

AfL has the potential to influence student learning, be it boosting motivation to ultimately improving their exam performance. AfL strategies can help students see what they are aiming for, and understand what they need to do to achieve those aims.

Mr. Muguntha, SK Assam Jawa,

28 HIP-FINCO Outstanding Teacher and Student Competition 2020

In partnership with MOE, another first was the launch of the Highly Immersive Programme (HIP) FINCO Outstanding Teacher and Student Competition 2020 � a national competition to recognise English language teachers and upper primary students who went above and beyond to continue teaching and learning during the movement control orders of 2020. Prizes for the 12 winners and runners-up included cash, school grants for teaching materials and book vouchers.

The competition received more than 360 entries across Malaysia. Outstanding educator categories included remote efforts to teach using medium to high technology, low to no technology and a special award for existing FINCO � programme educators. Student categories called for a demonstration of how 10-12 year olds continued learning English, maintained well-being or helped their respective communities during the school closures.

Overall, judges gained insights into the efforts made by educators in adopting new approaches to teaching that met the needs of students within very diverse contexts. The volunteer panel of judges were also inspired by the innovative approaches used by educators and students alike to encourage increased community engagement and support.

Our appreciation goes to the virtual judging panel comprised of volunteers from MOE, LeapEd, British Council, Generasi Gemilang, Teach for Malaysia, members of the financial industry and Bank Negara Malaysia. The winning lesson plans and best practices of home-based learning are available on FINCO’s dedicated online resource portal.

Winners of the inaugural HIP-FINCO Outstanding Teacher and Student Competition

29 Programme Impact

FINCO Reads benefited 7,453 primary students through the training of 188 Year 4 teachers. On average, each teacher received 14 hours of training and coaching in areas of identified need such as Assessment for Learning and differentiation strategies. After attending the training, 93% of teachers reported they were confident in trying out the strategies in their lessons.

Future Plans

Teacher Capacity Building: With the removal of the Primary School Achievement Exam (UPSR) at Standard 6, teachers will be required to monitor their students’ progress on an ongoing basis. FINCO is committed to working with the Ministry of Education Malaysia to provide ongoing support for teachers to develop their skills in Assessment for Learning and Differentiation.

Interactive Reading Corners: The pilot Interactive Reading Corner project is still being evaluated. However, early indicators are positive and sufficiently encouraging for FINCO to scale this initiative to more schools, along with volunteer storytelling in 2021. We believe this programme, in particular, would be of great value to the more remote schools which lack the digital infrastructure to access online materials.

I could see a lot of improvement in my students' learning after applying the Assessment for Learning strategies. The exemplars in particular helped improve students' confidence. Top-down and bottom-up reading strategies also helped my students in reading comprehension. Apart from this, students who were previously reluctant to draw attention to themselves were now coming forward to do presentations. I was very proud to see that. I truly thank FINCO and Activator Ms. Darlene for all their help.

Ms. Rone Kiam, SJK(T) Ldg Sg. Choh, Hulu Selangor

27 30 Case Study FINCO READS Improving English Literacy in rural Sabah

With a mere 99 student, SK Viging Ulu, Sabah is best described as a small school with a big heart. No strangers to multitasking, the school faculty often don multiple hats to cater to students’ needs. For Science option teacher Ms. Adrey Juprin, that includes taking on the role of teaching English. Determined to deliver the best quality learning experiences for her students, Ms. Adrey actively invests in her own learning and professional development. She attributes her progress in the area of Assessment for Learning (AfL) to the guidance of FINCO Reads Activator, Audrey Fung and the peer-learning-community (PLC) of fellow FINCO Reads teachers from the same district. “The group discussions facilitated by our FINCO Activator really helps. In the midst of coaching, it is a safe space for us to share experiences and ideas. It’s better than doing it alone.”

Describing the challenges of teaching English in rural communities, Ms. Adrey shared that “at best, English is likely a third language for a large population of the community, spoken only in school. New students are unfamiliar with the language, which results in most being silent and fearful during English class. This is where FINCO Reads’ Assessment for Learning strategies has helped influence the biggest change in students’ behaviour over time.”

AfL is the process of frequent collection and analysis of evidence from learning activities. This is used by teachers and learners to decide where they are in their learning, where they need to go, and how best to get there. For Ms. Adrey, key assessment tools she picked up during FINCO Reads teacher training workshops included the use of clear learning objectives and success criteria as well as the feedback sandwich of ‘two stars and a wish’ and early results show a class that seems more motivated, and even excited, to learn.

Understanding their success criteria has encouraged my students to be more independent. For example, rather than wait while I help weaker students, I can see the other side of the room proactively consulting with friends, looking up dictionaries and reaching out for help when they need it. I know progress is being made because more tasks are being completed by more students. Even class chatter is increasingly incorporating more English. As the students become more confident, so do I as an English Language teacher.

Ms. Adrey Juprin, SK Viging Ulu, Sabah

31 Ms. Adrey with representatives of her small school with a big heart

SK Viging Ulu’s Interactive Reading Corner is up and running

The IRC was a DIY effort by the school administration

FINCO Reads peer-learning-community facilitated by Activator Audrey 32 2020 Snapshot LIFE ASPIRATION

We believe that students who have high aspirations and good support networks are more likely to overcome academic and personal barriers to achieve goals.

Achievements 161 secondary schools reached through a wide-range of Life Aspiration improvement interventions

states and federal territories in Malaysia 8 participated in FINCO Mentor 138 counsellors trained in career guidance in schools supported by year-long coaching 7,481 secondary students benefited from Aspire workshops 257 Aspire workshops conducted to support 197 students in understanding themselves coaching sessions for school and building skills to achieve their goals counsellors conducted by Activators

Impact

RESUME 92% 64% of students surveyed were able to of students surveyed were able to state articulate their ambitions with the specific steps they have taken to explore majority aspiring to become skilled suitable ambitions and pathways professionals AT LEAST 1 POINT ON A SCALE OF 5 Improvement shown by students in understanding themselves and building skills to achieve their goals after Aspire workshops

65% 92% of counsellors coached developed a school of counsellors reported being able to development plan with goals to improve use the resources for career guidance career guidance activities in their school provided during training sessions

33 FINCO MENTOR

FINCO Mentor aims to enable students to make informed decisions about their post-secondary school life in order to achieve their life aspirations. The programme empowers school counsellors to develop enhanced career guidance systems and activities for students in their schools. This is achieved through three core elements of the programme: Aspire workshops for students including career talks by professionals from the financial industry, the Spark capacity building programme for school counsellors and ongoing coaching throughout the year.

Counsellor Training

Counsellor Resources for Coaching Counsellors

Aspire Workshop for Volunteer Support Students

Programme elements of FINCO Mentor in 2020

34 Aspire Workshops for Students

FINCO Director Mr. Abrar A. Anwar shares advice and encouragement to students from Kelantan, Sabah and Selangor

Targeted at upper secondary students, Aspire workshops were a core component of FINCO Mentor. Activators worked with the school leadership and counsellors to identify the career guidance needs of students in each school. They then developed and delivered a series of remote workshops that were best suited to students’ needs.

A typical Aspire workshop includes structured activities to examine students’ values, strengths and decision making and mapping their career aspirations and potential pathways. Skills workshops help students write resumes and prepare for interviews, which contributes to improving their communication skills. The sessions also bring in volunteers from FINCO’s financial industry member organisations as facilitators. Each volunteer is tasked with showcasing various career paths and inspiring students through insights from personal career journeys and overcoming adversity to achieve one’s goals.

As a FINCO Mentor, I hope to encourage more youths to join the financial services industry and consider a role in investment banking in particular. Investment banks enable nation building and wealth creation by connecting capital with companies. I aim to share my knowledge and experience to inspire our youths and help them achieve their potential, anchored in the right values and sustainability-first thinking, to become the next generation leaders who will propel us into the future.

En. Fad'l Mohamed, FINCO Director, Deputy Chairman, Malaysian Investment Banking Association (MIBA) and CEO, Maybank Investment Bank

35 Spark Capacity Building Workshops for School Counsellors

FINCO Mentor Counsellor Training Selangor

Also under FINCO Mentor, school counsellors are empowered to develop a comprehensive career guidance system and activities in their schools.

In 2020, Spark modules introduced school counsellors to the Gatsby Benchmarks, an international framework of eight guidelines that define what good careers guidance provision looks like in schools. A needs analysis conducted among principals, counsellors and students ensured training was tailored to the needs of the schools and the professional development needs of the counsellor. Ongoing coaching support helped counsellors formulate professional development plans to ensure strategies were implemented in schools and that students benefited from improved exposure to up-to-date careers information.

Throughout the [movement control order], I made extensive use of the FINCO Mentor Spark Resource kit, especially in providing guidance during Google Classroom sessions with my students.

School counsellor on Spark's user-friendly resources

36 Programme Impact

A total of 257 Aspire workshops were conducted for 7,481 students in 2020. Overall, students reported improved knowledge by at least 1 point on a scale of 5 after attending the workshops. By the end of the year, 92% of students were able to articulate their ambitions, with the majority aspiring to become skilled professionals and over half being able to articulate the skills required to achieve their goals. Some 645 students created their own resumes and tailored it to a job advertisement that they were interested in. In addition, all 138 counsellors trained rated the FINCO Mentor programme as good or excellent, and expressed confidence in their ability to drive career guidance activities in their schools.

Financial industry volunteers were particularly active in the FINCO Mentor programme, with six board members delivering Career Talks during FINCO’s inaugural CEO Volunteering month. In addition, 143 volunteers engaged students through Aspire workshops throughout the year. Feedback from participants indicated that students were inspired by volunteers’ candid sharing of personal journeys, struggles and how volunteers were still actively learning how to overcome issues faced in the professional world.

Future Plans

Aspire Workshops for Students: 2021 will see FINCO piloting new Aspire workshops for students and developing a progressive journey for Form 4 and 5 students. We plan to build on the learnings from this pilot to extend workshops to more states across Malaysia. Working with school counsellors, FINCO has developed an impactful model for remote delivery which, along with face-to-face workshops, can be a means to reach more students in more locations nationwide.

Careers InSight Career Fairs: 2021 will also see FINCO pilot the Careers InSight Career Fairs programme to support school counsellors in the design and delivery of career fairs in public secondary schools, be it in person or virtual. This new programme was designed in response to counsellor feedback for greater support to develop the knowledge, tools and resources to deliver effective career fairs.

Ever since its founding, FINCO has been admirably instrumental in empowering underprivileged children and youths using educational engagement with well-designed programs and tools. Hong Leong Assurance was honoured to be part of the FINCO Mentor Program, in which the rural children were educated on the importance of life insurance and career opportunities in the insurance industry. To FINCO’s working team and volunteers, thank you for making it possible for the children and youths to look forward to a better life.

Ms. Loh Guat Lan, President, Life Insurance Association of Malaysia (LIAM) and Managing Director & CEO, Hong Leong Assurance

37 Case Study FINCO MENTOR Delivering student workshops via WhatsApp!

SMK Bako in Kuching, Sarawak

School counsellor for SMK Bako, Pn. Norhayana Mokhtar, believes that the FINCO Mentor programme Hi Miss, bsok jam 2pm juga mula kan? components collectively contribute to her new ideas on effective ways to get students to recognise their Hi! Lebih kurang. Lepas ini kami akan potential and identify possible career paths. “I’ve berikan tugasan kecil

learnt a lot, especially on planning career programmes Untuk hantar sebelum pukul 2 esok for students in any format and appreciate the ongoing coaching from my FINCO Activator. My school recognises Lepas itu, maklumat baru akan dikeluarkan pukul 2 esok the programme’s value, which is why we encourage all Okay Miss our Form 6 STPM students to sign-up for FINCO Mentor sessions as well,” she said. Sy tnya sedia spya sy boleh naik atas bukit. Sbb kmpg sy tiada line, naik atas bukit baru ada Whilst Pn. Norhayana had doubts about whether FINCO’s proposal to deliver workshops via WhatsApp Awesome. Thank you for your dedication during school closures would effectively reach and Jangan risau kalau lambat sikit ya? engage students in rural Sarawak, she nevertheless agreed to host the pilot workshop. Saya dan miss jo ann sangat memahami kekangan pelajar di Sabah/Swk

Reflecting on that first workshop facilitated by FINCO Mentor Activator, Sarah Lasung, Pn. Norhayana shared that “the Resume Writing workshop via WhatsApp was an eye-opener. I was pleasantly surprised to observe that students were not only able to follow modules, but didn’t express any concerns about being burdened by a five-day-long commitment. A key contributor was the workshop facilitation. FINCO Activators provided consistent, clear and easy-to-follow instructions, while assignments were right-sized to cater to the students’ needs and capabilities at the time.”

38 According to Sarah, Pn. Norhayana was instrumental in providing constructive feedback towards refining the WhatsApp engagement model for larger groups, even going above and beyond to initiate extra tutorial lessons to ensure her students gained the most from the remote workshops and in checking on her students’ progress.

One such student to benefit from the new delivery format was SMK Bako SPM 2021 candidate, Nur Uzma Adieba. “The Resume Writing workshop was challenging, but I felt a sense of achievement when I completed my very first resume,” said Nur of the experience. “I’m now a little more skilled in planning what I want to do after my studies. After the workshop, my ambition changed – although it remains in the field of education. I want to be a teacher but am not sure about the subject yet. I’ve done more online research, but mostly refer to my school counsellor for guidance.” Nur remains excited by future prospects and is busy researching potential places to further her studies in order to achieve her career goal.

As a volunteer mentor, we were tasked to guide students to produce a resume based on the requirements of the workshop. Not all of the students had access to a laptop and regular internet connectivity. Many crafted their resumes on their phones or via pen and paper. This was one of the reasons why the workshop was conducted via WhatsApp. It was definitely an unforgettable experience for me and in the process, I too learnt about the challenges that the students faced and developed a greater appreciation for the work that FINCO does.

Ms. Hui-Yi Kho, volunteer from Prudential Assurance Malaysia Berhad

Pn. Norhayana initiated extra tutorial lessons to ensure students were able to follow the remote workshops

39 Symposium FINCO EDUCATOR CONFERENCE SABAH

FINCO hosted its inaugural Educator Conference themed “Creating a Positive School Climate”, which brought together school leaders and teachers to explore ways to create a positive school climate for teachers and students.

The conference was held in Kota Kinabalu and attended by 73 participants, consisting of school principals, counsellors, English teachers and state education department (JPN). The key focus was to provide participants with knowledge, tools and practical ways to create a positive school environment. Partnering with The Mind, Generasi Gemilang and the Malaysian Industrial Development Finance Berhad (MIDF), the topics covered included mental health and mindfulness, ways to address bullying, having difficult conversations in schools and preparing students to respond to stressors. Financial institutions and volunteers were also awarded for their participation and achievements in FINCO’s programmes in Sabah.

In 2021, due to restrictions on in person events, we will deliver virtual conferences to continue conversations like the ones above and recognise the great work of teachers, counsellors and the financial industry across Malaysia.

40 FINCO MEMBERS

41 VOLUNTEER AWARDS 2020

Overall financial institution with the most volunteers (non-banking) BNP Paribas volunteered 52 times across FINCO programmes in 2020

Overall financial institution with the most volunteers (insurance) Prudential Assurance Malaysia Berhad volunteered 15 times in FINCO programmes in 2020

Outstanding Volunteer Awards

Best Coordination Lead Most Active Volunteer Ivy Chua Ming Yee Marwalis Mohd Kassim United Overseas Bank BNP Paribas

For rallying volunteers and consistently For efforts and enthusiasm in encouraging ensuring seamless coordination of even the most reserved student to speak volunteers English

Highest Repeat Volunteer Aileen Oo Marlina binti Mustapa BNP Paribas United Overseas Bank

For volunteering 7 times in FINCO Reads For volunteering 7 times in FINCO programme 2020 Mentor programme 2020

Most Engaging Most Impactful Sharing Rohayati Talha Samuel Chee BNP Paribas Citibank

For efforts to engage every student and Nominated by participants for sharing a story that inspired a change their behaviour maximise learning opportunities during an activity

Meeting the volunteers was a good exposure to my students. As most of them are girls from the outskirts of Jelebu, engaging with women leaders who were lawyers and bankers gave them a positive outlook to dream big on what want to do when they grow up. Quite a few may now want to be a lawyer like BNP Paribas volunteer, Pn. Marwalis.

En. Muhamad Khairi Fakhri Fazil, English teacher, SK Amar Penghulu, Negeri Sembilan on participant feedback following a virtual storytelling session

42 VOLUNTEERS IN 2020

148 volunteers from 13 financial institutions

THANK YOU TO ALL OUR VOLUNTEERS

VOLUNTEERS 128 FROM ABM

41 43 VOLUNTEERS IN 2020

VOLUNTEERS VOLUNTEERS 2 FROM MIBA 15 FROM LIAM

VOLUNTEER VOLUNTEER 1 FROM PIAM 1 FROM FINCO

VOLUNTEER 1 FROM AIBIM

The work that FINCO has done and continues to do has had a significant impact on the communities it has Additional contributions touched. This would not have been by FINCO Members possible without the continued commitment of the financial services industry. Now more than ever, the Meeting Rooms or Event Space impact of the pandemic on the education AmBank of the future generation of Malaysians Bank Negara Malaysia has made this even more critical that we succeed. For me personally, the video Donations of Goods for Schools collaboration of sharing my learnings AIBIM with a rural class really hit home the Prudential direct impact we can all make if we can sacrifice the time. Very precious and Press and Media Support meaningful. AmBank Mr. Antony Fook Weng Lee, FINCO Director, Standard Chartered Bank Chairman, Persatuan Insurans Am Malaysia (PIAM) and CEO, AIG Malaysia Insurance

42 44 Inspiring Students through FINCO’s CEO Volunteering Month

In October 2020, CEOs from FINCO’s Board of Directors took on the role of virtual volunteers in primary and secondary schools across Malaysia. To kick start its inaugural CEO Volunteering Month, members of the Board were invited to lead talks and activities which aimed to inspire primary and secondary school students to strive to achieve their full potential in life.

All sessions were held virtually due to the restrictions on in-person visits to schools but over 120 students managed to join the remote activities. Given the difficult year in schools, Board members were pleased to be FINCO Board members encouraged students to able to connect with students and broaden horizons on potential careers provide advice and encouragement to be resilient and persevere with their studies.

Thank you to:

Mr. Abrar A. Anwar En. Fad’l Mohamed Managing Director & CEO, CEO Standard Chartered Bank Malaysia Berhad Maybank Investment Bank

Datuk Abdul Farid Alias Mr. Antony Fook Weng Lee Group President & CEO, CEO Maybank AIG Malaysia Insurance

Mr. Gan Leong Hin Dato’ Adissadikin Ali Former CEO, Managing Director & CEO, Prudential Assurance Malaysia Berhad RHB Islamic Bank

4040 45 MEMBER’S EVENTS

Twice a year, FINCO’s members come together to receive updates on FINCO’s progress, to share best practice and to input into future planning. In 2020, members participated in two events, the Disaster Resilience Forum and the Financial Literacy Forum.

Disaster Resilience Forum: Minimising the Disruption to Children’s Education

The forum, held on 7 October 2020 in collaboration with the National Disaster Management Agency (NADMA), brought ŚĬĀêŚąêŋȎĬŶêŋȎƙƑȎƌĥÃĥßĉÃĞȎindustry members, NGOs and government agencies to share data, key learning and examples of best practice in preparing for and responding to natural disasters. Discussions centred around how ĤĬŋêȎ ßĬĬŋåĉĥÃŚêåȎ êÿÿĬŋŚŒȎ ÞŽȎ ŚąêȎ ƌĥÃĥßĉÃĞȎ industry could effectively support students, their schools and communities to develop greater resilience to åĉŒÃŒŚêŋŒȎŒŠßąȎÃŒȎƍĬĬåŒȎ and pandemics. A working group was formed to continue discussions on potential collaboration in the future.

In his opening remarks YBrs. Tuan Jamil Derus bin Ahmad, Deputy Director General (Policy) ĬÿȎ _#^ǣȎ ĞÊåêåȎ ŚąêȎ ƌĥÃĥßĉÃĞȎ ĉĥ劌ŚŋŽȎ ÿĬŋȎ their valuable contributions throughout the COVID-19 pandemic outbreak and previous disasters.

Financial industry members provided support to families and schools affected by COVID-19

46 Financial Literacy Forum: Addressing Low Levels Of Financial Literacy

The Financial Literacy Forum, held on 9 December 2020, brought together 69 members of the financial industry, Bank Negara Malaysia and the Ministry of Education Malaysia to highlight national goals for financial literacy in Malaysia and share best practice for the design and implementation of financial literacy programmes in schools.

The Forum also announced the launch of FINCO Chairman Tan Sri Azman Hashim FINCO’s Financial Literacy Programme, encouraged members to collaborate in Good SENS which has been designed to a pilot programme address the knowing-doing gap, by providing primary school students with the opportunity to apply financial literacy concepts in real-life situations. FINCO Chairman, Tan Sri Azman Hashim, encouraged financial institutions to collaborate on the Good SENS programme Malaysia’s National Strategy for to ensure young people are exposed to Financial Literacy, launched by the financial literacy concepts from a young Financial Education Network in 2019, age. Bank Negara Malaysia and several sets out clear goals for improving financial institutions including AmBank, financial literacy to support the RHB, Prudential Assurance, HSBC Bank vision of shared prosperity. It is and Manulife Insurance, OCBC Bank and important that the financial industry Maybank came forward to partner on the is coming together to tackle this pilot programme due to start in 2021. complex issue as it has been proven time and again that we cannot deliver on shared goals if we work in silos.

AG Abu Hassan Alshari Yahaya, FINCO Director, Assistant Governor of Bank Negara Malaysia

47 SHARED PROGRAMMES  

MSIG provided RM105,121 for three schools across Malaysia, SJK (C) Damansara, SK Sungai Judah and SK Babagon Toki in Sabah.

The programme focused on supporting annual bursaries for students from low income families via MyKasih. The bursaries were disbursed via the MyKad and covered purchases of school books, stationery and food from the school.

The contribution also included an additional donation to SK Babagon Toki for the school to purchase a printer. The latter proved useful for teachers to print hard copy materials that Love My School Bursary were then distributed to student homes when they had no Programme with MSIG access to online learning.

We hope that the bursaries will allow these children to focus on their education, rather than worrying about basic provisions which more privileged children take for granted.

Mr. Chua Seck Guan, CEO of MSIG Malaysia

During the start of school closures, FINCO worked with teachers to collate information from schools about students’ families in need of basic provisions. These families had a household income of less than RM800.

AIBIM’s initiative ‘Kempen Seorang Sekamput Beras 2020’ (KSSB2020) for underprivileged families, contributed food worth RM100 and RM150 in cash to AIBIM's 'Kempen Seorang Sekamput Beras 23 families under FINCO’s schools to ease their 2020' in collaboration with Angkatan Belia burden during Ramadan. Islam Malaysia The Rotary District 3300 Malaysia also provided support for 44 families in need from FINCO schools in Negeri Sembilan. Each family received a grocery pack that included rice, cream crackers, noodles and other goods.

Prudential also assisted in distributing facemasks to 35 FINCO schools under their Project Clean, and Prudential’s Safe Steps materials to students in Sabah and Kelantan to help prepare for potential floods.

Prudential distributes face masks to FINCO schools

48 SHARED PROGRAMMES  

Graduate Programme (GP 2000) Graduate Programme is a coordinated effort by 866 the financial industry to offer 8 to 12-month work placements for up to 2,000 unemployed graduates 2020 Placements under the Protégé Ready-to-Work scheme. Professional Training and Education for Growing Entrepreneurs (PROTÉGÉ RTW), previously known AmBank as SL1M, is a long-standing initiative under the Bank Islam Ministry of Entrepreneurship and Cooperative development which many financial institutions Bank Kerjasama Rakyat have participated in since 2011. CIMB Bank The aim of the programme is to develop and FWD Takaful mentor youth in collaboration with industry Hong Leong Bank experts in the quest to produce more competitive job creators for the global market and skilled job Maybank seekers who meet the needs of industry. A total of seven financial institutions provided placements and training for job seekers, and efforts will carry through to 2021.

FINCO as an 'agent' for the financial industry plays an important role to help design, coordinate, and execute initiatives which are impactful for certain segments of the community, helping them to obtain critical skills to be productive members of society. We are proud to be a part of this, and we will continue to support its initiatives. We are also excited with the prospects of getting our staff to volunteer. Over time we hope that these efforts will continue to grow, and indirectly help the financial industry to have an avenue to work together on projects that are key in 43 promoting inclusive development for the entire country.

Datuk Abdul Farid Alias, FINCO Director, Chairman of ABM, and Group President & CEO, Maybank

49 SUPPORTERS AND APPRECIATION

50 SUPPORTERS

Our media friends, strategic partners and participants are key to highlighting the importance of English Proficiency, Life Aspirations, Financial Literacy and Disaster Relief in helping youths achieve their life goals. Thanks to our supporters’ ongoing efforts in communicating across their respective networks, the year saw the financial industry’s collaborative efforts spreading awareness across national print, digital and social media, which in turn played an important role in creating new advocates to empower and inspire underprivileged B40 youths throughout Malaysia.

Click on the links to read articles and view videos in full, or visit our website.

Shared Programmes FINCO Good SENS

Insurance The Star Business Mag Financial literacy programme to be MSIG Malaysia to help launched in support underprivileged selectedhttps://thestar.com.my/metro/metro-news/2020/12/17/ nancial-literacy-programme-to-be-launched-in-selected-schools schools https://insurancebusinessmag.com/asia/news/breaking-news/msig-malaysia-to-help-support-underprivileged-students-196391.aspxstudents Prudential Prudential Malaysia provides free face masks to low-income https://insurancebusinessmag.com/asia/news/breaking-news/msig-malaysia-to-help-support-underprivileged-students-196391.aspxhttps://www. nco.my/ https://prudential.com.my/en/our-company-newsroom/press-release/2020-prudential-malaysia-provides-free-face-masks-to-low-income-communities-and-schools/communities & schools https://thestar.com.my/metro/metro-news/2020/12/17/ nancial-literacy-programme-to-be-launched-in-selected-schools FINCO CEO FINCO Disaster Volunteering Month Resilience Forum

Money Compass The Star Inspiring students Minimising through FINCO’s CEO disruptions brought https://moneycompass.com.my/2020/12/04/inspiring-students-through- ncos-ceo-volunteering-month/Volunteering month https://thestar.com.my/metro/metro-news/2020/10/12/minimising-disruptions-brought-on-by-disasterson by disasters The Star Inspiring others Bernama through mentoring https://thestar.com.my/news/education/2020/12/13/inspiring-others-through-mentoring FINCO Disaster Resilience Forum Bernama Shares Best Practice Inspiring students and Encourages through FINCO’s CEO Collaborationhttp://mrem.bernama.com/viewsm.php?idm=38340 https://bernama.com/en/press/news.php?id=1907416Volunteering Month

51 http://mrem.bernama.com/viewsm.php?idm=38340 HIP-FINCO Outstanding Teacher and Student Competition 2020

The Sun Daily Raihan Jalaludin The launch of HIP Raihan Jalaludin FINCO National Top 10 HIP-FINCO Competition for Outstanding English teachers Teacher 2020 https://thesundaily.my/local/the-launch-of-hip- nco-national-competition-for-english-teachers-and-students-MI4695907 andhttps://thesundaily.my/local/the-launch-of-hip- nco-national-competition-for-english-teachers-and-students-MI4695907 students https://raihanjalaludin.com/2020/12/raihan-jalaludin-top-10-hip- nco.html https://raihanjalaludin.com/2020/12/raihan-jalaludin-top-10-hip- nco.html GP 2000

Focus Malaysia Bernama Money Compass FINCO launches GP2000 Financial industry FINCO launches initiative initiative for unemployed announces initiative for https://focusmalaysia.my/mainstream/ nco-launches-initiative-for-unemployed-grads/for unemployed grads https://bernama.com/en/business/news.php?id=1829680grads https://moneycompass.com.my/2020/04/03/ nancial-industry-announces-initiative-for-unemployed-graduates/unemployed graduate HR Hub The Sun Daily Berita Harian Financial industry 5,000 grads undergoing 5,000 siswazah ikuti announces GP2000 training under ‘Protégé- latihan Protege RTW initiative for unemployed Ready to work’ https://bharian.com.my/berita/nasional/2020/07/714004/5000-peserta-ikuti-latihan-protege-rtw https://hrhub.my/ nancial-industry-announces-gp-2000-initiative-for-unemployed-graduates/grads https://thesundaily.my/home/5000-grads-undergoing-training-under-protege-ready-to-work-programme-JG3109478

Sinar Harian Astro Awani Protege-RTW bantu PENJANA: Ini rangkuman graduan teras memperkasa rakyat bagi pekerja, belia, https://sinarharian.com.my/article/97354/BISNES/Protege-RTW-bantu-graduan https://astroawani.com/berita-malaysia/penjana-ini-rangkuman-teras-memperkasa-rakyat-bagi-pekerja-belia-penganggur-245855penganggur

52 APPRECIATION

List of Jabatan Pendidikan Negeri Jabatan Pendidikan Negeri Johor Jabatan Pendidikan Negeri Kelantan Jabatan Pendidikan Negeri Pulau Pinang Jabatan Pendidikan Negeri Sabah Jabatan Pendidikan Negeri Sarawak Jabatan Pendidikan Negeri Selangor Jabatan Pendidikan Negeri Sembilan Jabatan Pendidikan Negeri Pahang Jabatan Pendidikan Wilayah Persekutuan Kuala Lumpur

List of Schools Engaged

FINCO Mentor Kelantan Kuala Lumpur

1 SMK Alor Pasir 1 SMK Bandar Baru Sentul 2 SMK Bandar Chiku 2 SMK Chong Hwa 3 SMK Chabang Empat 3 SMK Danau Kota 4 SMK Chiku 2 4 SMK Jinjang 5 SMK Dabong 5 SMK Baru 6 SMK Dato’ Biji Wangsa 6 SMK Padang Tembak 7 SMK Dato’ Mahmud Paduka Raja (2) 7 SMK Raja Abdullah 8 SMK Geting 8 SMK Seksyen 5 Wangsa Maju 9 SMK Kampong Laut 9 SMK Setapak Indah 10 SMK Laloh 10 SMK Taman Seri Rampai 11 SMK Manek Urai 12 SMK Mengkebang 13 SMK Sri Wangi 14 SMK Sungai Asap 15 SMK Sungai Pinang 16 SMK Tanah Merah (2) 17 SMK Tengku Bendahara 18 SMU (A) Darussalam 19 SMU (A) Darul Ulum Jedok 20 SMU (A) Tarbiah Islamiah

53 Negeri Sembilan Pulau Pinang

1 SMK Bukit Jalor 1 SMK Air Itam 2 SMK Bukit Rokan 2 SMK Alma 3 SMK Dato’ Shahardin 3 SMK Batu Kawan 4 SMK Dato’ Undang Syed 4 SMK Batu Maung Ali Al-Jufri Simpang Gelami 5 SMK Bayan Lepas 5 SMK Dato’ Abdul Samad 6 SMK Bukit Mertajam 6 SMK Dato’ Sedia Raja 7 SMK Datuk Hj Abdul Kadir 7 SMK Dato’ Taha 8 SMK Datuk Hj. Mohamed Nor Ahmad 8 SMK Dato’ Undang Haji Adnan 9 SMK Machang Bubuk 9 SMK Datuk Abdullah 10 SMK St. Xavier 10 SMK Datuk Muhammad Yusof 11 SMK Sungai Acheh 11 SMK Datuk Undang Abdul Manap 12 SMK Sungai Ara 12 SMK Felda Bandar Baru Serting 13 SMK Taman Perwira 13 SMK Felda Lui Barat 14 SMK Taman Widuri 14 SMK Felda Palong 7 15 SMK Tanjong Bunga 15 SMK Felda Pasoh 2 16 SMK Tasek 16 SMK Gemas 17 SMK Telok Kumbar 17 SMK Intan Perdana 18 SMK Telok Kumbar II 18 SMK Jelai 19 SMK Teluk Bahang 19 SMK Kampung Baru Si Rusa 20 SMK Tun Syed Sheh Barakbah 20 SMK Mambau 21 SMK Panchor 22 SMK Pasir Panjang 23 SMK Pedas 24 SMK Rantau Sabah 25 SMK Senawang 26 SMK Seri Pagi 1 SMK Abdul Rahim, Kudat 27 SMK Teriang Hilir 2 SMK Bandau 28 SMK Tuanku Abdul Rahman 3 SMK Bengkongan 29 SMK Tunku Besar 4 SMK Bingkor 30 SMK Tunku Besar Burhanuddin 5 SMK Bongawan 31 SMK Undang Rembau 6 SMK Bongawan 2 7 SMK Kemburongoh 8 SMK Kota Marudu 2 9 SMK Kudat 2 10 SMK Langkon 11 SMK Likas 12 SMK Pitas 13 SMK Pitas II 14 SMK Pulau Gaya 15 SMK Sindumin 16 SMK Taun Gusi 17 SMK Telaga 18 SMK Tulid 19 SMK Ulu Sugut Ranau 20 SMK Usukan

54 Sarawak Selangor

1 SMK Bako 1 SAM Sungai Haji Dorani 2 SMK Bandar Bintangor 2 SMK Alam Megah 2 3 SMK Bandar Sarikei 3 SMK Bagan Terap 4 SMK Bekenu 4 SMK Bandar Baru 5 SMK Beladin 5 SMK Bandar Baru Sultan Suleiman 6 SMK Engkilili 6 SMK Damansara 2 7 SMK Kabong 7 SMK Bukit Changgang 8 SMK Kalaka 8 SMK Bukit Gading 9 SMK Lopeng Tengah 9 SMK Bukit Kuching Tengah 10 SMK Lubok Antu 10 SMK Dato’ Harun 11 SMK Merbau 11 SMK Dato’ Mustaffa 12 SMK Pusa 12 SMK Gombak Setia 13 SMK Santubong 13 SMK 14 SMK Saribas 14 SMK 15 SMK Sg.Paoh 15 SMK Kampong Soeharto 16 SMK Sri Matang 16 SMK Munshi Abdullah 17 SMK Suai 17 SMK Pulau Carey 18 SMK Subis 18 SMK 19 SMK Temenggong Datuk Lawai Jau 19 SMK Rantau Panjang 20 SMK Ulu Layar 20 SMK Seksyen 27 21 SMK Seksyen 4 22 SMK Seri Bedena 23 SMK Seri Desa 24 SMK Seri 25 SMK Seri 26 SMK Sierramas 27 SMK Sri Utama 28 SMK Subang 29 SMK Sultan Sulaiman Shah 30 SMK Sungai Manggis 31 SMK Syed Mashor 32 SMK Taman Bunga Raya 1 33 SMK Taman Dato Harun 34 SMK Taman Utama 35 SMK Taman Medan 36 SMK Taman Selayang 37 SMK 38 SMK Tanjung Sepat 39 SMK Telok Gadong 40 SMK TTDI Jaya

55 FINCO Reads Sabah Johor 1 SK Babagon Toki 1 SJK (C) Sri Lalang 2 SK Batu Lunguyan 2 SK (Felda) Semenchu 3 SK Jawi- Jawi 3 SK Bandar 4 SK Kitobu 4 SK Kem Iskandar 5 SK Kuala Salong 5 SK LKTP Adela 6 SK Kulambai 6 SK Parit Hj Adnan 7 SK Lok Yuk Inanam 7 SK Rengit 8 SK Malima 8 SK Seri Bunian 9 SK Mengkabong 9 SK Seri Jasa Sepakat 10 SK Piasau 10 SK Seri Lalang 11 SK Podos 11 SK Seri Pasir Puteh 12 SK Rampayan 12 SK Seri Puleh 13 SK Ranau 13 SK Seri Sampurna 14 SK Rangalau Baru 14 SK Seri Sekawan Desa 15 SK Salinatan 15 SK Seri Setia Jaya 16 SK Sumbiling 16 SK Sri Benut 17 SK Tagaroh 17 SK Sungai Danga 18 SK Tambalang 18 SK Sungai Tiram 19 SK Tampasak 19 SK Taman Cendana 20 SK Tanjung Batu 20 SK Teluk Lipat 21 SK Taritipan 22 SK Ulu Lumagar 23 SK Ulu Mosopoh 24 SK Viging Ulu Negeri Sembilan

1 SJK (C) Chun Yin Titi 2 SJK (T) Dato’ K. Pathmanaban 3 SK Amar Penghulu Kuala Lumpur 4 SK Dato’ Idris 5 SK Kampong Gelam 1 SK Batu Muda 6 SK Kepis (F) 2 SK Datok Keramat 1 7 SK Kg Baru Si Rusa 3 SK Seri Cheras 8 SK Kuala Klawang 4 SK Sungai Penchala 9 SK Palong 5 (F) 10 SK Palong 7 (F) 11 SK Palong 8 (F) 12 SK Palong 9 (F) 13 SK Pasir Panjang 14 SK Pelangai 15 SK Petaseh 16 SK Pusat Juasseh 17 SK Senaling 18 SK Si-Rusa 19 SK Telok Kemang 20 SK Teriang

56 Sarawak 25 SK Jalan Tanjung 26 SK Jenderam Hilir 1 SK Batu Keling 27 SK Jeram Bt 20 2 SK Engkamop 28 SK Kantan Permai 3 SK Gunong Ngeli 29 SK 4 SK Hj Kelali Semera 30 SK Leftenan Adnan 5 SK Hj. Bujang Sebangan 31 SK Merbau Sempak 6 SK Long Gang 32 SK Olak Lempit 7 SK Nanga Wak 33 SK 8 SK Ng Meluan 34 SK 9 SK Pinang 35 SK Puchong Perdana 10 SK Sebuyau Ensenggei 36 SK Puchong Utama 2 11 SK St John Sebayor 37 SK 12 SK Sungai Sugai 38 SK Pusat Bandar Puchong 2 13 SK Tambay 39 SK Sementa 14 SK Tanjung Pisang 40 SK 15 SK Tebelu 41 SK Seri Kundang 16 SK Terasi 42 SK Seri Makmur 43 SK Sg Pelong 44 SK 45 Sk 46 SK Sijangkang Jaya Selangor 47 SK Simpang Lima 48 SK Sungai Binjai 1 SJK (C) Sin Min 49 SK Sungai Buaya 2 SJK (C) Sungai Chua 50 SK Sungai Kantan 3 SJK (C) Yuk Chyun 51 SK Taman Bunga Raya (1) 4 SJK (T) Ldg Kinrara 52 SK Taman Bunga Raya 2 5 SJK (T) Ldg Sg Choh 53 SK Taman Puteri 6 SJK (T) Seaport 54 SK Taman Sri Muda 7 SK Assam Jawa 55 SK Taman Sri Muda 2 8 SK Bandar Baru Sri Damansara 2 56 SK 9 SK 3 10 SK Bandar Utama Damansara 11 SK Bandar Utama Damansara 2 12 SK Batu Sembilan 13 SK Bkt Changgang 14 SK Bukit Badong 15 SK Bukit 16 SK Bukit Naga 17 SK 18 SK Dato’ Abu Bakar Baginda 19 SK Dato’ Maharaja Lela 20 SK Desa Pinggiran Putra 21 SK Desa Putra 22 SK Doktor Abdul Latiff 23 SK Hicom 24 SK

57 To the many people and partners who contributed to our work last year, thank you for your commitment to supporting young people across Malaysia towards achieving their life goals.

Clare Walker, CEO of FINCO

58 FINANCIAL INDUSTRY COLLECTIVE OUTREACH

MALAYSIA Project Budget

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