Elko, Nevada Service center Fast facts on World-class Global headquarters in , WI ...

People • Over 130 locations We attract, develop and retain highly-skilled manufacturing technicians, innovative engineers, • 16 countries and smart business people to foster a diverse workforce that enables us to deliver world-class • Approximately 12,000 products and service. employees worldwide • $3.1 Billion (2015) in Products annual sales For 130 years, Joy Global has been the preeminent manufacturer of world-class surface • NYSE: JOY and underground equipment, recognized for its quality and reliability. Today, our commitment to innovation and quality continues to solve mining’s toughest challenges.

Service Joy Global is the leading service provider for the mining industry, with a 24/7 direct service and support network to help our customers.

Processes WHO WE ARE We excel by deploying consistent world-class processes, methods, and metrics throughout our global network,

TM Joy Global is a leading supplier with the ability to customize locally. of advanced equipment, systems Service Leader Social responsibility and environmental responsibility and direct services for the global Zero Harm Joy Global works to enhance the quality of life in our local communities through support of organizations that address each community’s immediate needs and build a foundation mining industry. Highest Lowest Cost for the future. We believe our success is tied to the strength of the communities in which Production Per Ton we operate and we strive to be valued corporate citizens and neighbors.

We also are committed to the safest possible environmental practices and stewardship, Vision World-Class minimizing risk to our employees, our business operations and the surrounding To be a world-class service company delivering the Mine Performance communities. We always apply the most stringent federal, state or local regulations most reliable and productive products, systems, and for air quality, water quality, waste management and other environmental requirements. solutions that solve mining’s toughest challenges. Every customer is a referenc e ® Financial performance Mission Joy Global has a history of achieving profitable results and providing long-term value for To partner directly with customers to help them shareholders. The company's stock is publicly traded on the New York Stock Exchange to achieve zero harm, the highest production, and the At the core of our commitment to customers is to be (NYSE) under the symbol JOY. lowest lifecycle cost for their mining operations, while a service leader, providing the products and solutions making every customer a reference. required to generate world-class mine performance. Our direct service network allows us to collaborate with customers to achieve the highest production, lowest cost per ton and zero harm, making every customer a reference.

2 | Joy Global | Elko, Nevada sales and service center Elko, Nevada sales and service center | Joy Global | 3 Joy Global's history in Elko Joy Global's sales and service center Solving mining's Direct, world-class service in Elko, Nevada, has the skilled employees and full suite of shop tools toughest challenges Our direct service model is what makes Joy Global unique. The needed to tackle the most challenging direct collaboration with our customers allows us to work together repair and fabrication jobs. "Our direct service network is what makes Joy Global unique. That ability to partner with on innovative solutions to maximize production and lower cost of our customers directly, at a local level, provides value that adds to our products. I’m ownership for Joy and P&H mining products. Our direct service Operating in Elko since 1996, excited to have the expanded capabilities locally in network includes the following: Joy Global's capabilities in the area Elko, which enhance our ability to provide customers have been growing for years, starting world-class service." Tech and field services with a summer of 2000 move from a Factory-direct service technicians and skilled tradesmen are leased space to a custom-built facility available to maintain and repair equipment 24/7/365. on the west side of town.

The improved space offered a full line of machine tooling, increased capacity Parts delivery to house inventory for customers' With dedicated regional warehousing and computerized inventory growing mine operations and management, Joy Global can get you OEM specification products enhanced the ability to repair Jason Ashby when you need them, anywhere in the world. Regional Manager major weldments.

That space continued to grow in Life Cycle Management (LCM) contracts 2005, when Joy Global expanded to Reduce downtime, optimize equipment performance and take the separate the machine shop from the uncertainty out of maintenance and rebuild management. welding area.

The company branched out to Elko's east side in 2007, with the addition of a Machine rebuilds machine shop that enabled expanded Joy Global’s team of experts provide world-class service by and improved services adhering to strict standards as part of our Flawless to the region. Start-Up process. Idaho The east side facility got a Nevada significant boost in 2008, Component Exchange Program (CEP) when Joy Global invested Get like-new, remanufactured components incorporating the over $6 million to increase Elko latest design improvements delivered same- or next-day. machining capability Wyoming through the acquisition of a mill, added an air JoySmart solutions purification system and The service centers are JoySmart Solutions are integrations of our smart connected products upgraded overhead complimented by our network and systems, advanced analytics and direct services customized bridge cranes. of warehouses, strategically to solve customers’ toughest challenges. It is a solutions-based located to provide quick With each improvement made, offering designed to help reduce costs and increase productivity for access to the parts and Joy Global furthers its mission to help customers. JoySmart is available to help customers achieve their components that keep customers improve productivity and Utah operating and financial goals in surface and underground mining mining operations moving. lower operating costs, while focusing operations worldwide. on zero harm.

4 | Joy Global | Elko, Nevada sales and service center Elko, Nevada sales and service center | Joy Global | 5 Laser alignment services

• Alignment of shafts and gears • Side frames • Alignment of boring bars • Haul truck pivot pin bores Capabilities • Accurate inspection of • Drill mast mounting bores parts and equipment • Rotary and pull down cases • Level and alignment of machinery • Swing and propel transmission West shop East shop (Pumps, bore holes and components) gear alignment 4450 P&H Drive • Welding rebuilds, fabrication, field service, administrative • Full machine shop, including vertical and horizontal • Hoist and crowd case gearing alignment • Gearbox and pump case inspection operations and warehouse (mills, lathes and presses), pump and gearbox rebuilds, • Hoist drum alignment • Ball and sag mill gear alignment Elko, Nevada 89801 agitator shafts and fabrication • 32,000 square feet on 14 acres • Dippers and buckets • 28,000 square feet on four acres Welding Hours of Operation: -- Overhead bridge cranes with 50-75-ton lift capabilities Machine shop 24 / 7 / 365 -- Horizontal boring mill (handles, crawlers, gearboxes, -- Vertical mill (turns pieces up to 276” or 23’ in diameter) Equipment serviced and car bodies) -- Experienced, safety-focused team of machinists Phone: 775-748-4600 -- Experienced, safety-focused team of -- Timken Bearing ‘Platinum’ bearing rebuilds-certified • Shovels • Loaders AWS-certified welders -- Lightnin gearbox certified -- Point sheaves -- Hydraulic cylinders -- 1,000-ton brake press -- Laser alignment and tracking -- Saddle blocks -- Lift arms -- Surface and UG buckets, dippers and truck bodies -- Front idlers -- Frame work -- Equipment rebuilds -- Quality inspection specialist -- Booms -- Hoist drums • Process equipment Warehouse -- Gear cases -- Mill gear boxes -- On-call parts and delivery services 24 / 7 / 365 -- Transmission -- Transmissions -- Motors -- On-site delivery services available (at no cost) -- Motors -- Planetary drives Contact your Joy Global -- 18,500 square feet of warehouse space -- Rock breaker rebuild and repair -- Carbodies service representative for -- Support for P&H shovels and wheel loaders, -- Agitator shafts -- Service and repair more information or visit DUX underground equipment, Intec camera www.joyglobal.com systems, P&H brand Mine Air Systems and • Underground equipment Joy hard rock products -- Hard rock repairs and rebuilds

6 | Joy Global | Elko, Nevada sales and service center Elko, Nevada sales and service center | Joy Global | 7 Joy Global worldwide locations

Timken, Lightnin and other company or product names may be trademarks of other companies. Product designs, specifications and/or data in this document are provided for informational purposes only and are not warranties of any kind. Product designs and/or specifications may be changed at any time without notice. The only warranties that apply to sales of products and services are Joy Global’s standard written warranties, which will be furnished upon request. Joy Global, Joy, Montabert, P&H, Joy Operational Excellence, JoySmart and related logos are trademarks of Joy Global Inc. or one of its affiliates. © 2016 Joy Global Inc. or one of its affiliates. All rights reserved. joyglobal.com

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