City of Cold Lake Business Plan 2015-2020
Total Page：16
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2 TABLE OF CONTENTS 1.0 EXECUTIVE SUMMARY .................................................................................................................................................................................................................. 3 2.0 PURPOSES OF A MUNICIPALITY ..................................................................................................................................................................................................... 4 3.0 GOVERNANCE ............................................................................................................................................................................................................................... 4 4.0 VISION STATEMENTS ..................................................................................................................................................................................................................... 6 5.0 ORGANIZATIONAL VALUES ........................................................................................................................................................................................................... 7 6.0 ORGANIZATIONAL OBJECTIVES AND STRATEGIES ......................................................................................................................................................................... 8 7.0 MAYOR AND COUNCIL .................................................................................................................................................................................................................. 9 8.0 CHIEF ADMINISTRATIVE OFFICER ............................................................................................................................................................................................... 11 9.0 MANAGEMENT TEAM AND CITY STAFF ....................................................................................................................................................................................... 13 10.0 RECENT ACHIEVEMENTS ............................................................................................................................................................................................................. 14 11.0 CORPORATE SERVICES ................................................................................................................................................................................................................ 15 11.1 Financial Services .................................................................................................................................................................................................................. 17 11.2 Legislative/Records Management ........................................................................................................................................................................................... 24 11.3 Human Resource Services ...................................................................................................................................................................................................... 33 11.4 Information Technology Services ........................................................................................................................................................................................... 42 12.0 INFRASTRUCTURE SERVICES ....................................................................................................................................................................................................... 52 12.1 Engineering Services .............................................................................................................................................................................................................. 52 12.2 Public Works Operations ........................................................................................................................................................................................................ 64 13.0 COMMUNITY SERVICES ............................................................................................................................................................................................................... 71 13.1 Fire-Rescue Services .............................................................................................................................................................................................................. 72 13.2 Policing Services- RCMP ....................................................................................................................................................................................................... 80 13.3 Policing Services: Community Peace Officers ....................................................................................................................................................................... 87 13.4 Family and Community Support Services (including Special Transportation Services) ........................................................................................................ 94 13.5 Parks and Recreation Services ............................................................................................................................................................................................. 100 14.0 PLANNING & DEVELOPMENT SERVICES .................................................................................................................................................................................... 108 15.0 FINANCIAL ................................................................................................................................................................................................................................ 114 15.1 Annual Budgets ..................................................................................................................................................................................................................... 114 15.2 Revenue Sources ................................................................................................................................................................................................................... 116 15.3 Expenditures ......................................................................................................................................................................................................................... 119 15.4 Five (5) Year Capital Plan and 10-Year Outlook ................................................................................................................................................................. 120 15.5 Asset Management ................................................................................................................................................................................................................ 121 15.6 Reserves ................................................................................................................................................................................................................................ 123 15.7 Debt ...................................................................................................................................................................................................................................... 125 15.8 10-Year Financial Forecast .................................................................................................................................................................................................. 126 City of Cold Lake Business Plan – 2015 to 2020 3 1.0 Executive Summary In 2009, Council and Administration hosted a Community Engagement and Vision Project. The expected outcome of the project included: A clear understanding of the views, values and expectations held by the community; The development of a broad-based community vision of the short- and long-term future for Cold Lake; The development of a short-term and long-term business plan template for the community with measurable and attainable outcomes; A clearly defined process of continued community engagement that includes regular refinements to the Community Vision and Business Plan. During Council’s Strategic Planning Session on March 3 and 4, 2015, Council reviewed their list of approximately 100 issues, many of which we continue to work on. Of those issues, Council’s top 10 priorities are listed below: Financial/Economic Sustainability (I.D. 349) Regional Landfill Opportunities Annexation Medical Services and Doctors CATSA Certified Commercial Air Services RCMP Facility Expansion Marina Expansion/Parking Strategic Land Disposition and Acquisitions Public Works Facility Review Operational Agreements with the M.D. In concert with these priorities, and many other day-to-day activities, Council has a long-range vision for the City of Cold Lake. During the Community Engagement and Visioning Project, Council supported a new vision and outlined a number of corporate strategies to achieve their goal. Our vision is: “A Lakeside Community providing services that is valued by its citizens.” This business plan will provide you with an opportunity to see Council’s vision for the future and understand how planned activities