Contents Welcome Neighbourhood profile A great place to live... Netherfield & Colwick How well is your Local knowledge How will we progress neighbourhood performing? the plan? Our commitment What can you do? Getting involved Neighbourhood plan Your money

Welcome to your new neighbourhood plan At Jigsaw Homes Group we take pride in make improvements. our neighbourhoods and want to work with residents to achieve our mission of ‘Creating As a result of the findings, we will target homes. Building lives.’ resources to areas in need through a range of activities to make you feel happier with This plan takes on board feedback from your neighbourhood. employees and residents looking at key issues like health and employment, financial The neighbourhood plans have now been wellbeing and neighbourhood desirability. in existence for eight years and they have helped us to target resources and undertake This information helps us to identify the interventions to the areas most in need. main challenges in your neighbourhood and how we can work with our local partners to This plan will be in place for three years.

Neighbourhood profile information Properties by type Here are some facts and figures about the people and properties that make up your neighbourhood which we thought you may Bungalows Houses Flats find interesting. Tenant by age 27 159 187

Under 25 years - 3% 36 - 54 years - 32% Number of Jigsaw Homes Midlands properties 373 25 - 35 years - 17% 55+ years - 46% Average length of tenancy Unknown - 2% 10 years A great place to live...

Netherfield and Colwick are three miles east of and lie just outside the City boundary, within borough. Jigsaw Homes Midlands has a variety of property types in the area including family houses, flats and bungalows, as well as two Independent Living schemes at Britannia Court and Bailey Court.

The neighbourhood is primarily made up of residential areas but also contains an Centre on Victoria Road which hosts a Café There are two local primary schools in close industrial estate and the very popular and provides access to Citizens Advice proximity to the neighbourhood: St John the Victoria Retail Park. The Victoria Retail Park Outreach, training courses, employability Baptist C of E Primary School and Netherfield is home to a variety of large retailers as well workshops and leisure and fitness activities. Primary and Pre-School and the new as a few fast food outlets and a Sports and The Urban Feet chiropody service is also Rivendell Primary School will be opening in Fitness centre. The main high street in based here. The Centre hosts community 2022. Netherfield has some shops and takeaways events each year and Jigsaw Homes run a along with other businesses and service weekly work club which offers support to The nearest secondary school is the providers. There is the large new Trentside local people with CV writing, interview skills Carlton le Willows Academy, Medical Centre in Netherfield and Notting- and how to job search online. The work club in Gedling. ham Racecourse and Nottingham Greyhound is open to the wider community and not just stadium lie to the west of Colwick. Jigsaw tenants. There are frequent bus services to Nottingham City Centre from both The major Rivendell development is currently The community also benefits from Netherfield and Colwick. There are also in progress adjacent to Victoria Retail Park Netherfield Children’s Centre and the Loco bus services to Bakersfield, Gedling, Burton off the A612 Colwick Loop Road and Centre which hold events and clubs for Joyce, St Ann’s and Mapperley. Netherfield incorporates new homes, a new primary teenagers and young people. also has its own railway station on the school and a Care Home as well as leisure Nottingham to Lincoln line. facilities. The homes are being built by There are a number of play parks in the Persimmon, and Jigsaw Homes Midlands will neighbourhood for children including Although we have been impacted by manage eight of the two and three-bedroom Colwick Recreational Ground and Jackie Covid 19 in 2020, our ambition is homes for affordable rent at Teal Close. Bells Play Area which also have additional still to deliver 800 new homes across the facilities including football pitches and Jigsaw Group per year over the next The area benefits from the St George’s skateboard parks. few years.

How well is your neighbourhood performing?

We have identified a range of both internal and external indicators Financial wellbeing that tell us how your neighbourhood is performing in relation to both social economic and environmental factors. When looking at the financial hardship in the neighbourhood, the levels of rent arrears and the movement in rent arrears, the The indicators range from the demand and fuel rating of properties neighbourhood performs to a satisfactory level. to levels of employment and poverty. You can see them all below with an explanation of what the ratings mean for your However, this means some households may still be experiencing neighbourhood. money management issues, could be at risk of losing their homes, and may need additional support.

Employment, Skills and Training Environment and demand

The neighbourhood performs satisfactorily when compared with The time it takes to re-let a property is generally good across the other areas locally in relation to employment, skills and training. neighbourhood indicating that properties are generally popular Levels of unemployment, education and skills, as well as jobs at with a low number of repairs required and people who are eligible risk and employees at risk as a result of Covid 19 are included in can move into their new home relatively quickly. this measurement. Health and wellbeing Overall summary The neighbourhood performs satisfactorily when compared with other areas locally in relation to health deprivation and the Covid Overall the neighbourhood is a good place to live but 19 vulnerability index. This index highlights physical does experience some problems that occasionally vulnerabilities; being able to access shops, social vulnerabilities; affect people’s quality of life. The main aim for this loneliness and health vulnerabilities; poor health conditions. neighbourhood is to identify the right activities, services and initiatives that will help address the specific issues that currently hold the area back. Local knowledge: What you told us about your area. Residents told us it is a friendly as a particular problem in and around Bourne neighbourhood with a strong community Mews and residents felt the neighbourhood spirit; good access to primary schools and would benefit from more regular inspections the quality of the schools are high. There is a and litter picks. great variety of shops especially at the Victoria Retail Park and the St George’s There were concerns around speeding traffic Community Centre, new Trentside Medical in some areas in particular along Vale Road, Centre and transport to Nottingham City the Loop Road and Dunstan Street. centre were all rated as excellent. Some residents raised concerns around youths Some residents felt parts of the loitering and being a nuisance as well as neighbourhood looked unclean and scruffy. substance misuse, and felt that there is a need for better facilities for young people Fly-tipping, graffiti and litter were identified and more patrolling police officers and CCTV.

How will we progress the plan? As these plans are an update of the former Neighbourhood plans, work has already begun in your area, as well as in the other five Jigsaw Homes Midlands neighbourhoods.

We will continue to review our performance data frequently over the next three years and we will keep you updated on the progress through our website, social media and newsletter. You will also have the opportunity to be involved so please watch out for advertised activities or requests for feedback.

Our commitment We recognize that Covid 19 has affected which will set out a plan of engaging tenants We will encourage residents to recycle everyone in some way and we have pulled to reduce our impact on the environment. and will work with Local Authorities to together a list of contacts that can offer We will continue to invest in the energy improve refuse collection and advice support and advice around, but not limited performance of our homes to reduce energy for tenants. to; mental health, food and shopping and costs for residents. loneliness. If you need any support please We will continue to monitor those quality of contact us. We will target any properties that are more life factors that have an affect on the difficult to let within the neighbourhood and community, such as the levels of employment We will monitor how residents are managing work to resolve any related appearance issues and the health and well-being of residents. to pay their rent and continue to offer advice that may affect their popularity. and guidance to those that are struggling We will work with partners to deliver financially. We will make the best possible use of our interventions in the neighbourhood targeting properties, ensuring we let responsibly. those key issues and ensure residents have We will deliver a high quality repairs service, access to the services they need the most. responding to emergencies and routine We will ensure getting in touch with Jigsaw repairs, alongside our targeted investment Homes Group is straightforward for We will work closely in partnership with the and planned replacement programmes. customers, with a range of available options, Police & Local Authorities at a local level in including phone, face-to-face and web based tackling anti-social behaviour, nuisance We will produce a sustainability strategy functions. and crime. What can you do?

Familiarise yourself with the money advice feedback surveys, this will really help us services that we and our other agencies address any issues in your area and give you provide and tell your neighbours, friends and the best service. family about them if you think they may be Get in touch if you experience antisocial in financial difficulty. Get in touch with us behaviour or, if you feel you are seeing a rise as soon as possible if you feel you are getting in crime in the area, so we can assist and behind on your rent and bills. You can also give practical advice. Tell us if you believe look on our website for advice on a range of properties are being use for illegal purposes. money matters and links to other sources of Take pride in your community and regularly help and support. maintain your own garden or clean the space outside your flat etc. We can offer low cost Click here support if you need help with this. Be a great neighbour – top tips Be observant around your neighbourhood and ● Introduce yourself to your neighbours and let us know when things do not look great. consider your neighbours’ lifestyles It may be that the standard of communal ● Be aware of the noise you create in your spaces can improve, the environment could own home, particularly in buildings with be improved or when you see something that communal entrances. you don’t think is safe. Let us know if you ● Be mindful of where you park and be think a property has been abandoned as soon considerate of others as possible so that we can take action to re- ● Let your neighbours know if you are having let the property and avoid possible damage. a celebration ● Maintain your garden and keep your Report repair issues quickly and keep an eye communal areas free of items on any recurrent problems you notice in your ● Put your bins out on the right night and home, or those of others in your community, bring them in again once collected and let us know. Always fill in the repairs ● Keep an eye on your neighbour’s property

Getting involved We encourage residents to get involved in the activities you have chosen, so you can you to make this happen. Our neighbourhood improving and shaping our performance and do as much or little as you like. Activities in- team will support you to do this wherever the standard of our services. We understand clude feedback surveys, photo tasks, mystery possible so please get in touch if you have any that not everyone wants the same level of shopping and the opportunity to volunteer for ideas on how to improve your neighbourhood. involvement, so we offer a range of ways to our scrutiny panel. get involved. In addition to Jigsaw Rewards you can also have informal involvement by attending com- munity events or following us on social media, our websites and through our newsletters. Jigsaw Foundation The Jigsaw Foundation offers funds for local Jigsaw Rewards If you want to be more involved you can be projects which make a difference to the Jigsaw Rewards is an opportunity for you to part of a scrutiny group to discuss different lives of our residents and their communities. give your feedback by completing surveys on services and attend events and training. You The fund is open to charities, resident and our services, mainly from the comfort of your can even become a tenant director on our community groups, voluntary organisations, own home. In return you will receive points Board, join/set up a residents’ association or social enterprises and local partner agencies. which can be exchanged for gift vouchers or local group in your area. Entries will be able to bid for a share of credits on your rent account. It is simple and We also recognise that everyone has skills, £500,000 towards local projects that help to quick to register for Jigsaw Rewards. Just capability and drive to improve their neigh- improve people’s lives. For more visit rewards.jigsawhomes.org.uk and enter bourhoods and this is happening with great information and an application form, visit your surname, payment reference number or success in a number of places. We’re keen to foundation.jigsawhomes.org.uk Grants of tenancy reference number and tell us which promote this and whether it’s a small project £24,999 and under will be voted on by areas of the business you are interested in. near to your home or something more ambi- tenants through Jigsaw Rewards. Anything We will only share with you tious, we want to hear your ideas and help above this will be voted on by Jigsaw’s executive team. Your Money

Welfare benefits if you are moving on to Universal Credit and available but paying rent through your bank If you need to make a claim for welfare ben- you are waiting for your first payment. If by standing order or direct debit (DD) is now efits, you need to do it as soon as possible. you need extra cash, do not be tempted to more popular than ever. 34% of tenants Don’t delay as you could miss out on money use a loan shark – they are not your friend. (who are not in receipt of Housing Benefit) you are entitled to. We have a benefits are now paying this way. Find out more by calculator and budgeting tool available to all calling us on 0161 331 2000. tenants in the Jigsaw Homes Group. Loan sharks Loan sharks are illegal money lenders who use intimidation and often violence to recover loaned funds. If you can answer yes to one or more of these questions you might You can pay your rent over the phone using We have a number of be borrowing from a loan shark: our 24 hour automated service. Please benefit calculators available phone connect on 0300 111 1144. Please as well as a household budget tool - why not try them out • Did they offer you a cash loan? note that you will need your allpay card • Did they not give you paperwork? along with a valid debit or credit card to use • Did they add huge amounts of interest or this service. APR to your loan? Please visit • Have they threatened you? If you pay your rent on a monthly basis jigsawhomes.entitledto.co.uk • Are you scared of people finding out? please be aware that your rent is charged on If you are concerned about debts • Have they taken your bank card, benefit a weekly basis and that you must meet all or would like advice on benefits, card, passport, watch or other valuables your weekly rental obligations within that contact our Money Advice Team on: from you? current financial year (1 April to 31st March). 0115 905 1515 or Therefore we expect you to have one week [email protected] If you are affected by a loan shark, don’t credit balance on 31st March of each year. suffer in silence. The Illegal Money Lending This is to reflect the 1st week in advance Team can help. You can contact the team payment you will have been asked to make Getting ahead with your rent anonymously on 0300 555 2222 to report a when you signed your tenancy. It may not come as a surprise to you that a loan shark and get the help you need. high level of the UK households have little or no savings. When there is a financial Home contents insurance issue at home, this can have a real impact. It is recommended that all tenants purchase home contents insurance. Contents By paying a little extra with your rent each week, you can build a buffer which will help insurance protects your personal belongings when money is a bit tight. This can also help Payment facilities from scenarios such as, damage caused by We have a wide range of payment facilities fire, break-ins, natural disasters or accidental. If something happens to destroy Draught proof your window frames, doors, the leftovers and store them in airtight or damage your possessions, it can cost a lot keyholes and letterboxes. containers. of money to replace them items, some of which may be essential. There are a number Our homes contain an increasing number See recipe ideas at of options and suppliers for contents of applicances and gadgets, all of which www.lovefoodhatewaste.com/recipes. insurance which can be found on-line. consume electricity – increasing our bills and emissions. Much of this usage is unnecessary If you have garden space you could try and with efficient purchase, use and growing your own. Put your garden to work Nottingham Credit Union maintenance we can reduce our bills with and save money. Even if you don’t have a Nottingham Credit Union is a community minimal effort. garden you could still grow foods such as savings and loan co-operative where Check you are with the cheapest energy beetroot, radish and lettuce on your members pool their savings to lend to one suppier. Visit the Uswitch website https:// windowsill. another. You can join the Credit Union if you www.uswitch.com/ live or work in . Transport is the biggest source of personal Switching from a 60W bulb will save you £5- emissions for many people, especially if you Nottingham Credit Union offers secure £10 a year on your electricity energy bill. drive, or fly regularly. Your driving style can savings and affordable loans at low interest In the UK we waste £140 million a year by have a big impact on fuel consumption and rates leaving lights on unnecessarily. Remember therefore what you spend on fuel. to turn the lights off when you leave a room, More information is available on the website no matter what kind of bulb you have, this You can save money on driving through at www.nottinghamcu.co.uk or by calling can save you £7.50 per year. monitoring your speed. Driving at 50mph 0115 8283121 uses 30% less fuel than at 70mph. Don’t leave appliances on standby, turn Nottingham Credit Union is authorised by the things off at the mains when not in use or Removing excess weight if not needed e.g. Prudential Regulation Authority and fully charged, especially overnight. a roof rack will reduce your fuel regulated by the Financial Conduct consumption. Authority and the Prudential Regulation The average person uses 150 litres of water Authority ref no 213439 of water per day for hygiene, drinking, Recycling reduces the Carbon footprint of washing and flushing. The energy used in your waste and promotes wider transporting and treating water is energy environmental benefits. Every year in the intensive and generates significant carbon UK, we send around 23 million tonnes of emissions. It is important that we are not household waste to landfill, 60% of which wasteful with this vital resource. could be recyled.

Don’t overfill the kettle, boiling the right Landfills are particularly bad sources of Water Bill reduction schemes amount of water is one of the easiest ways greenhouse emissions because waste is You may qualify for one of Severn Trent’s to cut your energy usage and you could save buried, which causes it to break down water bill reduction schemes. as much as £25 per year. and release methane, which is 33 times Simply call them on 0345 602 2777 more potent than carbon dioxide. Save water by avoiding letting taps run when brushing your teeth or shaving. 10 minutes The average person receives 19kg of junk Energy advice of running water a day would waste 22,000 mail a year. To opt out of unsolicited direct There are a number of ways in which you litres per year at a cost of £30. mailing lists, register with the Mailing can run your home for less, as well as Preference Service at www.mpsonline.org. producing fewer harmful CO2 emissions. A dripping tap can waste 140 litres a week, uk or by phone on 0845 703 4599 or write to almost enough to fill two baths. Get leaks them at MPS, Freepost, London, W1E 0ZT. Turning your room thermostat down by just fixed, report them to our Jigsaw Connect 1°C, this could cut your heating bill by 10%, team on 0300 111 1144 or 0161 331 2000. Recycling has never been easier. which is an average saving of £75 per year. We can save money on our food budget by Recycle at home using your recycling bins Drying clothes on radiators blocks heat from reducing waste. You might be surprised at or communal facilities. warming the room and causes condensation. the level of emissions generated by the food Dry on a clothes horse instead. you eat. For a full list of energy advice saving tips 15% of heat loss occurs through draughts. If you cook too much, make sure you use read our leaflet click here.

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