2017 Stock Code: 66 Hong Kong Property andHong Kong Other Businesses ANNUAL REPORT CONNECTING FORWARD Hong Kong Station Commercial Businesses Station Commercial Hong Kong
Hong Kong Network Expansion Hong Kong Transport Operations Hong Kong Mainland of China and International Businesses
MTR Corporation Limited | Annual Report 2017 : (852) 2993 2111 : (852) 2798 8822 www.mtr.com.hk MTR Corporation Limited MTR Headquarters Building, Telford Plaza Kowloon Bay, Kowloon, Hong Kong GPO Box 9916, Hong Kong Telephone Facsimile VISION We aim to be a leading multinational company that connects and grows communities with caring service.
CORPORATE STRATEGY Enhancing our corporate reputation • Deepen engagement with customers • Become the pride of Hong Kong • Build global brand
Strengthening and growing the Hong Kong business • Expand the network • Grow non-fare businesses • Modernise MTR
Accelerating Mainland China and International Business growth • Deepen presence in existing hubs • Develop new hubs • Explore property development opportunities in hubs
VALUES • Excellent Service • Value Creation • Mutual Respect • Enterprising Spirit CONTENTS
Overview Corporate Governance Highlights 115 Corporate Governance Report 2 – Performance 135 Audit Committee Report 4 – Caring 138 Risk Management 6 – Our Future 142 Risk Committee Report 8 – 2017 Financials 144 Capital Works Committee Report 10 Hong Kong Operating Network with 145 Remuneration Committee Report Future Extensions 150 Board and Executive Directorate 12 Mainland of China and International 166 Key Corporate Management Businesses at a Glance 167 Report of the Members of the Board 14 Chairman’s Letter 18 CEO’s Review of Operations and Outlook Financials and Other Information Business Review and Analysis 197 Contents of Consolidated Accounts and Notes 198 Independent Auditor’s Report Business Review 201 Consolidated Profit and Loss Account 38 – Hong Kong Transport Operations 202 Consolidated Statement of Comprehensive Income 52 – Hong Kong Station Commercial Businesses 203 Consolidated Statement of Financial Position 58 – Hong Kong Property and Other Businesses 204 Consolidated Statement of Changes in Equity 70 – Hong Kong Network Expansion 205 Consolidated Cash Flow Statement 78 – Mainland of China and International Businesses 206 Notes to the Consolidated Accounts 88 Financial Review 295 Glossary 100 Ten-Year Statistics 102 Investor Relations 104 Corporate Responsibility 110 Human Resources 114 MTR Academy HIGHLIGHTS PERFORMANCE
New Retail Space 99.9% Passenger Opened Journeys on-time Telford Plaza II
Maritime Square 2 8th floor Safety 7th floor 5.5% fewer reportable events
Express 98.6% Rail Link complete
Awarded Wong Chuk Hang Station property packages Shatin to 81.2% 2 Central Link complete
2 MTR Corporation Over 2 in HongKong Total patronage billion handed overtobuyers Shenzhen Tiara in High riseunitsof signed Concession Agreement Metro Line5 Hangzhou
Weekday Patronage Weekday Patronage
180
Global Average Global Average
since 2008 Awarded franchise franchise Railway South Western %
franchise Service Metropolitan Rail Melbourne’s Annual Report 2017
extension 3
Financials and Other Information Corporate Governance Business Review and Analysis Overview HIGHLIGHTS CARING
Customer Experience
New Functions in Breastfeeding Free Mobile Device MTR Mobile App to offer more Facilities Charging Service Personalised in 20 interchange stations Experience at 13 Stations
Community Connect Over HK$31 million 7,000 community investment young people joined our youth programmes including 295“More Time Reaching Community” STEM projects involving more than participating Challenge 6,800 volunteer headcount
73 Artworks in 45 stations
4 MTR Corporation G’day! Hallå!
People
Overview 你好 ! 你好
Providing our hello!
rd 43,622 Ranked 33 staff worldwide in with a fulfilling FORTUNE Business Review and Analysis Companies That Change working © 2017 Time Inc. environment Used under license. The World – 2017
The only
Hong Kong Corporate Governance Environment company in Top 50 list
running train services on Financials and Other Information schedule 99.9% of the 99.9% time
low train fares for commuters without relying on direct 15.1% taxpayer subsidies reduction in electricity consumption for each passenger-km in heavy Green Bond issuance for rail compared to 2008 upcoming generation of low-carbon transit projects
Annual Report 2017 5 HIGHLIGHTS OUR FUTURE Rail Gen 2.0
HK$6 billion for HK$3.3 billion Signalling System 93 Upgrade 8-car trains 160 HK$745 million for Chillers Replacement
40 New Light Rail vehicles km Railway 43 2 will be added to the projects in progress Hong Kong network
Outside of Hong Kong Seeking opportunities in:
Norway
Canada Sweden United Kingdom Mainland of China
Australia
6 MTR Corporation Strategy Development Railway Hong Kong Property in Siu HoWanDepotdevelopment Potential 18,000 7 RailwayProjectsunder Over 14,000 1 to besubmitted proposal Project 4 submitted proposals Project
tendered built inpropertypackages residential unitstobe 2 properties portfolio in ourinvestment 34% expansion bringing about units in unitsin 2014 2 Malls New invitation awaiting Projects
in Target completion for HongKongsection Guangzhou South Between HongKongand Shenzhen North Between HongKongand Futian, Shenzhen Between HongKongand Estimated JourneyTime Rail Network directly totheNationalHigh-speed West KowloonStationwillconnect Rail Link Express the third quarter of the thirdquarterof
km 2018
Annual Report 2017 48 23 14
mins mins mins
7
Financials and Other Information Corporate Governance Business Review and Analysis Overview HIGHLIGHTS 2017 FINANCIALS
FINANCIAL PERFORMANCE
Revenue from Total Revenue Underlying Net Assets Net Debt-to- Recurrent Business Profit Equity Ratio Businesses
HK$ HK$ HK$ HK$ 48.4 billion 55.4 billion 10.5 billion 166.4 billion 20.6 %
SUMMARY OF PAST PERFORMANCE
Tota R n Operating Profit Before (HK$ million) Depreciation, Amortisation and Variable Annual Payment (HK$ million)
55,440 21,088 19,639 19,011 17,624 15,795