Metro Rail Corporation (GMRC) Limited (SPV of Government of and Government of Gujarat) [Formerly known as Metro‐Link Express for Gandhinagar and Ahmedabad (MEGA) Company Limited]

Social Impact Assessment Study for Metro Rail Project (Phase-I)

INTERIM REPORT RITES LIMITED JULY 2020 (A Government of India Enterprise) RITES Bhawan,Plot No.1,Sector-29 GURGAON-122001(INDIA) www.rites.com Gujarat Metro Rail Corporation (GMRC) Limited (SPV of Government of India and Government of Gujarat) [Formerly known as Metro‐Link Express for Gandhinagar and Ahmedabad (MEGA) Company Limited]

SOCIAL IMPACT ASSESSMENT FOR RAIL PROJECT (Phase‐I)

INTERIM REPORT July 2020

RITES LIMITED (A Government of India Enterprise) RITES Bhawan,Plot No.1,Sector-29 GURGAON-122001(INDIA) Ph: 0124-2818760,Fax:0124-2571660 www.rites.com F 21st July 2020 Interim Report‐R4 Dr.Sanjay Pradhan Goutam Singh E 30th June 2020 Interim Report‐R3 Dr.Sanjay Pradhan Goutam Singh D 17th June 2020 Interim Report‐R2 Dr.Sanjay Pradhan Goutam Singh C 22nd May 2020 Interim Report‐R1 Dr.Sanjay Pradhan Goutam Singh B Draft Submission Goutam Singh 29th October 2019 Dr.Sanjay Pradhan (Revision‐1) DQF Team A Dr.Sanjay Pradhan th Goutam Singh 15 October 2019 Draft Submission Dy.General Manager/Social DQF Team Safeguard Specialist Rev. Date Description Originated Assisted Client:

Gujarat Metro Rail Corporation (GMRC) Limited (SPV of Government of India and Government of Gujarat) [Formerly known as Metro‐Link Express for Gandhinagar and Ahmedabad (MEGA) Company Limited]

Project: SOCIAL IMPACT ASSESSMENT FOR SURAT METRO RAIL PROJECT (PHASE‐1)

Prepared by: RITES LIMITED (A Government of India Enterprise) RITES Bhawan,Plot No.1,Sector-29 GURGAON-122001(INDIA) www.rites.com

Doc. No.: GMRC/EIA&SIA/SURAT/PH‐1/2019 File: RITES/UE/Surat Metro/RT610‐00042/2019

Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Abbreviation

ABBREVIATIONS

AFD Agence Française de Développement BPL Below Poverty Line BSES Baseline Socio-Economic Study COI Corridor of Impact CPR Common Property Resources CSR Corporate Social Responsibility CBO Community Based Organization CEPT Centre for Environmental Planning and Technology CPIAL Consumer Price Index for Agricultural Labourers CHS Cooperative Housing Society DPR Detailed Project Report DC District Collector DMRC Rail Corporation DQF Développent Quest Foundation ESMU Environnemental & Social Management Unit EMU Environnemental Management Unit EIA Environmental Impact Assessment ESIA Environmental and Social Impact Assessment ESS Environmental and Social Standards EWS Economically Weaker Section FGD Focus Group Discussion GMRCL Gujarat Metro Rail Corporation Limited GR Government Resolution GOG Government of Gujarat GRC Grievance Redress Committee GEC General Engineering Consultancy IA Implementing Agency IEA Independent Evaluation Agency IAY Indira Awas Yojona ISC Implementation Support Consultant IR Income Restoration

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Abbreviation

JMS Joint Measurement Survey KHUDA Khajod Urban Development Authority KWF Kreditanstalt Für Wiederaufbau LAO Land Acquisition Officer RAP Resettlement Action Plan M&E Monitoring and Evaluation NFHS National Family Health Survey NTH Non-Title Holder NGO Non-Governmental Organization OBC Other Backward Class OCC Operation Control System PAA Project Affected Area PAF Project Affected Family PAP Project Affected Persons PDH Project Displaced Household PIC Public Information Centre ROW Right of Way RITES Rail India Technical and Economic Services RTFCTLARR Right to Fair Compensation and Transparency in Land Acquisition, Rehabilitation and Resettlement Act RAP Resettlement Action Plan R&R Rehabilitation and Resettlement RRO Resettlement and Rehabilitation Officer RSS Receiving Sub Station RAY Rajiv Awas Yojona SIA Social Impact Assessment SC Scheduled Castes ST Scheduled Tribes SUDA Surat Urban Development Authority SMC Surat Municipal Corporation SMU Social Management Unit SDO Social Development Officer SBE Small Business Enterprise

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Abbreviation

TOR Term of Reference TH Title Holder WB World Bank WHO World Health Organisation

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Glossary

GLOSSARY

Administrator An officer appointed for the purpose of rehabilitation and resettlement of affected families under sub‐section 1 of section 43 of the RFCTLARR Act 2013. Appropriate Means: Government In relation to acquisition of land situated within the territory of a State, the State Government; In relation to acquisition of land for public purpose in more than one State, the Central Government, in consultation with the concerned State Governments or Union territories; Provided that in respect of a public purpose in a District for an area not exceeding such as may be notified by the Appropriate Government, the Collector of such District shall be deemed to be the Appropriate Government Affected Area Such area as may be notified by the Appropriate Government for the purposes of land acquisition. Affected Family a family whose land or other immovable property has been acquired; ‐ A family which does not own any land but a member or members of such family be agricultural laborers, tenants including any form of tenancy or holding of usufruct1 right, share croppers or artisans or who may be working in the affected area for three years prior to the acquisition of the land, whose primary source of livelihood stand affected by the acquisition of land; ‐ A member of the family who has been assigned land by the State Government or the Central Government under any of its schemes and such land is under acquisition; ‐ A family residing on any land in the urban areas for preceding three years or prior to the acquisition of the land or whose primary source of livelihood for three years prior to the acquisition of the land affected by the acquisition of such land. Compensation Compensation means payment in cash or in kind to replace loses of land, housing, income and other assets caused by a project. Collector Means the Collector of a revenue district, and includes Deputy Commissioner And any officer specially designated by the Appropriate Government to perform the function of a Collector under the RFCTLARRA 2013 Commissioner Means the Commissioner for Rehabilitation and Resettlement appointed under sub‐section (1) of section 44 of the RFCTLARRA 2013 Cost of Acquisition Includes: Amount of compensation which includes solatium, any enhanced compensation ordered by the Land Acquisition and Rehabilitation and Resettlement Authority or the Court and interest payable thereon and any other amount determined as payable to the affected families by such Authority or Court; Demurrage to be paid for damages caused to the land and standing corps in the process of acquisition

1The right to enjoy the use and advantages of another's property short of the destruction or waste of its substance. July 2020

Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Glossary

Cost of acquisition of land and building for settlement of displaced or adversely affected families; Cost of development of infrastructure and amenities at the resettlement areas; Cost of rehabilitation and resettlement as determined in accordance with the provisions of the RFCTLARR Act 2013 Administrative cost for (a) acquisition of land, including both in the project site and out of the project area lands, not exceeding such percentage of the cost of compensation as may be specified by the Appropriate Government; and (b) rehabilitation and resettlement of owners of the land and other affected families whose land has been acquired or proposed to be acquired or other families affected by such acquisition; Cost of undertaking Social Impact Assessment Study Economic Loss of income streams or means of livelihood resulting from land Displacement acquisition caused by the construction or operation of the project or its associated facilities. Encroacher A person who has trespassed Government land adjacent to his/her own land, or asset, to which he/she is not entitled, and deriving his/her livelihood prior to the cut‐off date. If such a person is vulnerable, he/she would be entitled to assistance as per the provision of the policy. Entitlement Entitlement is defined as right of project affected persons(PAPs) to receive various types of compensation, relocation assistance, support for income restoration in accordance with the nature of their loss. Family includes a person, his or her spouse, minor children minor brother and minor sister dependent on him. Provided that widows, divorcees and women deserted by families shall be considered separate family. Hutment Squatter, informal or unplanned settlement often lack proper sanitation, safe water supply, electricity, hygienic streets, or other basic human necessities. Jantri Rate Jantri rate signifies the minimum property value of land or building in a particular locality. The Revenue Department of Government of Gujarat decides price [Jantri] of each land depending on its location. Joint Family A joint family or undivided family is an extended family arrangement prevalent throughout the Indian subcontinent, particularly in India, consisting of many generations living in the same household, all bound by the common relationship. They also share the common washroom and kitchen. Kiosk Kiosk is a temporary structure not fixed to ground. It may be a booth/stall/cabin/cubicle made of wood or iron or any other building material which could be shifted to another location as a single unit without much damage and is used for carrying out petty business/ commercial activities and has been in operation/existence prior to cut off date. Means such persons or class of persons who may be: Considered or specified as such under any State law for the time being in Landless force; or In a case of landless not being specified as above, as may be specified by the Appropriate Government Land Owner Include any person‐ ‐Whose name is recorded as the owner of the land or building or part thereof, in the records of the authority concerned: or

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Glossary

‐Any person who is to be granted Patta rights on the land under any law of the State including assigned lands: or ‐Any person who has been declared as such by an order of the court or Authority. Local Authority Includes a town planning authority (by whatever name called) set up under any law for the time being in force, a Panchayat as defined in article 243 and a Municipality as defined in article 243P of the Constitution Market Value Means the value of land determined in accordance with section 26 of the RFCTLARRA 2013. Non‐Titleholder a. A squatter/vulnerable family who does not hold the ownership of the property who is staying at the affected area for more than three years preceding from the date of notification. In this particular case, the squatters who are available at the time of final census survey are eligible for the compensation as per the requirement of World Bank. b. Occupier/Tenant ‐ A person who takes, possesses, or holds something without necessarily having ownership, or as distinguished from the owner. The tenant needs to prove their occupancy in the property with required documentary proofs like electricity bill, water bill etc., Here, if the occupier/tenant furnishes the document of proof like electricity bill, water bill etc. he would be eligible for the compensation. Notification Notification means a notification published in the Gazette of Gujarat. Other Backward In the Indian Constitution, OBCs are described as "socially and educationally Class backward classes", and the Government of India is enjoined to ensure their social and educational development. Partially affected If a property is affected due to land acquisition and the same is viable for property either residential or commercial purpose after acquisition. Physical Loss of shelter and assets resulting from the acquisition of land associated Displacement with the proposed metro rail project that requires the affected person(s) to move to anotherlocations. Project affected Any person who resides or has economic interest within the area being person(PAP) acquired and who may be directly affected by the project due to losing of commercial or residential structures in whole or part and as a result of the project. Project affected A social unit consisting of a family and/or non‐family members living household (PAH) together, and is affected by the project negatively and/or positively. Project Project refers to Surat metro rail project funded by AFD and KFW. Replacement Cost Replacement cost is the cost of purchasing comparable assets elsewhere by the affected person in lieu of the acquired land and other amenities, buildings etc. The compensation awarded for the acquired land and other amenities, buildings, etc. should be adequate to enable purchase of comparable assets elsewhere by the affected person. Wherever compensation is not adequate enough to buy replacement lands/buildings, the project authority shall provide other assistance to overcome the shortfall. R&R Awards RFCTLARR, Act 2013 Compensation – The compensation which has been stated in the first and second schedule of the act.

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Glossary

(or) Purchase through Mutual agreement and Negotiation1 – If the project affected family would like to negotiate with the land acquisition officer of the project for the loss incumed, on a willing buyer‐seller basis. Once the conditional acceptance is taken from the affected families, the final compensation shall be decided by the Collector. Resettlement Means an area where the affected families who have been displaced as a Area result of land acquisition are resettled by the Appropriate Government Rehabilitation(Inco Means to process to restore income earning capacity, production level, and me living standards in a long term. restoration/livelih ood restoration) Resettlement Site A site developed with infrastructure and services for resetting physically displaced people. Scheduled Caste “Scheduled Castes” means such castes, races or tribes or parts of or groups within such castes, races, or tribes as are deemed under Article 341 to be Scheduled Castes for the purposes of the Constitution. Scheduled Tribe “Scheduled Tribes” means such tribes or tribal communities or parts of or groups within such tribes communities as are deemed under Article 342 to be Scheduled Tribes for the purposes of this Constitution. Squatter Those persons who have illegally occupied government lands for residential, business and or other purposes for a minimum of 3 years prior to notification. Semi permanent A structure constructed with titled roof and normal cement floor. Type of Property a. Owner/Landlord – The entire project affected persons who have legal holders: title of land, structure or any other assets; A person who has a right to own a property and has a document to prove. b. Titleholder ‐ A person who has a right to own a property and has a document to prove. c. Non‐Judicial Stamp paper holder/ Titleholder Claimant – A person who is the owner of the property by virtue of unregistered sale/purchase agreement on a non‐judicial stamp paper of Rs.10/‐ or any other denomination. Here, there can be two types of Titleholder claimants: 1. Titleholder claimants of Private land ‐ A person who is the owner of the property by virtue of unregistered sale/purchase agreement on a non‐judicial stamp paper of Rs.10/‐ or any other denomination purchased from a private land lord. In this case, If the Project affected person owns the land from a landlord/actual owner through non‐judicial stamp paper, in such case, if the landlord/actual owner is available to claim the property then the landlord/actual owner would get the compensation or in case if the landlord/actual owner no more exists then the stamp papers would be considered and the compensation shall be given to the Project affected person and the ownership patta shall be given to him after 20 years from the date of issue if the landlord does not claim the ownership of the property in these 20 years.

1 The Purchase through mutual agreement and negotiation will be decided uniformly for all the title‐holders. Once a system of valuation gets finalized, then that shall be used for all the title‐holder properties throughout the Phase‐1. July 2020

Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Glossary

Such PAP will be a title‐holder claimant and if the original Landlords turns up to claim the ownership later, then he would be given the market value compensation as per the RFCTLARR Act 2013 and the Title‐holder claimants with the non‐judicial stamp paper will no longer be eligible as the owner of the property. 2. Titleholder claimants of Government/Government Body/SMC land–The possession of the immovable property will be as per the Limitations Act,1963, Period of limitation, First Division‐Suits, Part‐ V,

Tenant A tenant is a person who occupies the property of another person by paying rent, signing a lease or rental agreement. Temporary A structure constructed with mud/brick/wood made walls/thatched/tin construction roof. Vulnerable groups Persons such as differently able, widows, and women headed household, persons above 60 years of age, Scheduled Caste and Scheduled Tribe, below‐ poverty line households and other groups as may be specified by the State Government. Vulnerable group does not include those who are both physically and economically affected. Women Headed A family headed by women and does not have a male earning member. This Household women may be a widow, separated or deserted person. Wage Earner A person who is working in a commercial establishment or working as a labour in an agricultural land, which is being affected by the project.

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Contents

CONTENTS

No Title Page No. Executive Summary CHAPTER‐1 INTRODUCTION 1‐27 1.1 Background 1 1.2 Benefits of the Project 3 1.3 Project Influence Area 3 1.4 Project Description 4 1.5 Public Purpose of the Project 6 1.6 Land Acquisition and Resettlement 6 1.7 Minimizing Resettlement 7 1.8 Objectives of Resettlement Action Plan 7 1.9 AFD and KFW Requirement 8 1.10 Alternative Analysis 9 1.10.1 Alternative Planning 9 1.10.2 Demand Assessment along the Corridor 9 1.10.3 Corridor Characteristics 12 1.10.4 Capacity of Existing Transport System 15 1.10.5 Observations 18 1.10.6 Economic Effects 19 1.10.7 Environmental and Social Considerations for Alternative 21 Analysis 1.11 COVID 19 Lockdown and its Impact on SIA/RAP Process 26 1.12 The Report 27 CHAPTER‐2 APPROACH AND METHODOLOGY 28‐33 2.1 Background 28 2.2 Scope of the SIA Study 28 2.3 Objectives of the SIA 29 2.4 Approach and Methodology 30 2.4.1 Pre Survey Activities 30 2.4.1.1 Collection and Review of Project Literature 30 2.4.1.2 Rapid Reconnaissance Survey to Familiarize Field Activities 30 2.4.1.3 Scoping and other Pre‐ survey Activities 31 2.4.2 Phase II: Survey Activities 31 2.4.2.1 Enumeration of Structures 31 2.4.2.2 Census and Socio‐economic Survey 31 2.4.2.3 Qualitative Survey 32 2.4.2.4 Review of Legal Policy Provisions and Implementation 32 Capacity 2.4.3 Post Survey Activities‐ Analysis and Reports 32 2.4.3.1 Data Analysis and Reporting 32

CHAPTER‐3 LAND ASSESSMENT 34‐40 3.1 Land Requirement 34 3.2 Intended Use of Land in Project Area 34 3.3 Temporary land Requirement 35

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3.4 Type of Open Land 35 3.5 Present Use of Land in Project Area 36 3.6 Ownership of Land in Project Area 36

CHAPTER‐4 ENUMERATION OF AFFECTED STRUCTURES AND 41‐54 HOUSEHOLDS 4.1 Background 41 4.2 Number of Affected Structure 41 4.3 Number of Affected Households 46 4.4 Vulnerable Households 52 4.5 Number of Affected Women 52 4.6 Corridor wise Structures including Community Structures 53

CHAPTER‐5 SOCIO‐ECONOMIC CULTURAL PROFILE OF AFFECTED 55‐70 POPULATION 5.1 Profile of Project Affected Households 55 5.2 Demographic Characteristics 55 5.2.1 Gender and Sex Ratio 56 5.2.2 Age Group 56 5.2.3 Marital Status 57 5.3 Social Characteristics 57 5.3.1 Religious and Social Groups 57 5.3.2 Family Pattern and Family Size 59 5.3.3 Educational Attainment 59 5.4 Economic Condition 59 5.4.1 Household Main Occupation 59 5.4.2 Employment Opportunity of PAHs 60 5.4.3 Household Monthly Income 60 5.4.4 Household Earning and Dependent Members 60 5.4.5 Consumption Pattern of PAHs 61 5.4.6 Possession of Household Assets 64 5.5 Gender Issues 64 5.5.1 Decision Making and Participation 64 5.6 Indebtedness of PAHs 65 5.7 Health Seeking Behavior 66 5.7.1 Awareness about HIV/AIDS 67 5.8 Perceived Benefits about Project 67 5.9 Rehabilitation and Resettlement Options 68

CHAPTER‐6 POTENTIAL SOCIAL IMPACTS 71‐76 6.1 Approach to Identify Impacts 71 6.2 Negative Impacts 71 6.2.1 Loss of Land 71 6.2.2 Impact on Structures 72 6.2.3 Impact on Household and People 72 6.2.4 Impact on Vulnerable Groups 73 6.2.5 Impact on Business and livelihood Activities 73

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6.2.6 Impact on Women 73 6.2.7 Impact on Community Assets and Cultural Resources 74 6.2.8 Employment Loss of Wage Earner 74 6.2.9 Displacement of Households 74 6.3 Positive Impact 75

CHAPTER‐7 CONSULTATION, PARTICIPATION AND INFORMATION 77‐110 DISCLOSURE 7.1 Background 77 7.2 Consultation and Participation 78 7.3 Objectives and Consultation 78 7.4 Tools for Consultation 79 7.5 Approach and Methods of Consultation 79 7.6 Minutes of Public Consultation 80 7.7 Major Findings of Public consultation 106 7.8 Information Disclosure and Consultation 109 7.9 Community Participation during Project Implementation 110

CHAPTER‐8 LEGAL POLICY AND FRAMEWORK 111‐153 8.1 Background 111 8.2 Applicable Laws and Policies 111 8.2.1 RFCTLARR Act, 2013 112 8.2.2 Revenue Department Resolution 118 8.2.3 RFCTLARR Act(Gujarat Amendment) Act, 2016 119 8.2.4 Other Applicable Laws 120 8.2.5 World Bank Social Safeguard Policies 120 8.2.6 Measures for Bridging the Gaps 122 8.2.7 Gap between Indian Law and AFD Requirements 123 8.2.8 R&R Policy for the Surat Metro Rail Project 131 8.3 The Entitlement Matrix 133

CHAPTER‐9 GENDER ACTION PLAN 154‐166 9.1 Background 154 9.2 Legal Framework 154 9.3 Institutional mechanisms to address Gender Based Violence 156 9.4 Project Impact on women 157 9.5 Women Headed Household 159 9.6 Women Involvement in the Project 160 9.7 Involvement of women in Construction Activities 162 9.8 Specific Provision for Women in the Construction Camp 162

CHAPTER‐10 RELOCATION, RESETTLEMENT AND INCOME RESTORATION 167‐176 10.1 Background 167 10.2 Scope of Displacement and Relocation 167 10.3 PAP Preference for Relocation 167 10.4 Relocation Options 168 10.5 Availability of Residential Units 169

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10.6 Training Need assessment 170 10.7 Inter‐Agency Linkages for Income Restoration 173 10.8 Steps in Income Restoration 173 10.9 Monitoring of IR Schemes 175 10.10 Plan for Income Restoration 175

CHAPTER‐11 INSTITUTIONAL FRAMEWORK 177‐183 11.1 Background 177 11.2 Executing Agency 177 11.3 Implementing Agency 177 11.3.1 Project Implementation Unit 178 11.3.2 Social Management Unit 178 11.4 Surat Municipal Corporation 181 11.5 NGO’s Support during Implementation 181 11.6 Implementation Support Consultant 181 11.7 Grievance Redress Committee (GRC) 182 11.8 Capacity Building 183

CHAPTER‐12 RESETTLEMENT AND COMPENSATION COST BUDGET 184‐187 12.1 Background 184 12.2 Budgeting and Financial Plan 184 12.2.1 Compensation for Loss of Land and Structures 184 12.2.2 Resettlement and Rehabilitation Cost 185 12.2.3 R & R implementation and M & E Cost 185 12.3 Assessment of Unit Value 185 12.3.1 Land and structure Cost 185 12.3.2 R & R Benefit Cost 185 12.4 Source of Funding and Fund Flow 185

CHAPTER‐13 RAP IMPLEMENTATION SCHEDULE 188‐191 13.1 Background 188 13.2 Implementation Procedure 188 13.3 Timing of Resettlement 189 13.4 Implementation Schedule 189 13.4.1 Project Preparatory stage 189 13.4.2 RAP Implementation Stage 189 13.4.3 RAP Implementation Schedule 190

CHAPTER‐14 MONITORING AND EVALUATION 192‐196 14.1 Background 192 14.2 Internal Monitoring 192 14.3 Independent Evaluation 194 14.4 Reporting Requirements 196

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LIST OF TABLES No Title Page No Table 1.1 Salient Features of Proposed Metro Project Table 1.2 Model Outputs of Public transport Assessments Table 1.3 Mode Selection For Proposed Rapid Transit Corridors Table 1.4 Analysis of Vehicular Traffic Along The Corridor Table 1.5 Ridership potential Table 1.6 Ridership Quantifiable and Non Quantifiable Benefits Table 3.1 Land Requirement Table 3.2 Permanent land requirement Table 3.3 Summary of Temporary Land Requirement Table 3.4 Corridor Wise Type of Open plots Table 3.5 Corridor wise Present Use of Open Plots Table 3.6 Location wise details of land in corridor‐I Table 3.7 Location wise details of land in corridor‐II Table 4.1 Corridor wise type of Affected Structures Table 4.2 Station wise number of Structures in Corridor‐I Table 4.3 Station wise number of Structures in Corridor‐II Table 4.4 Corridor wise Structures in Govt. And Private Land Table 4.5 Extent of Impact on Structures Table 4.6 Corridor wise Partially Affected Structures Table 4.7 Corridor wise Fully Affected Structures Table 4.8 Type of Construction of Structures Table 4.9 Corridor wise Ownership of Structures Table 4.10 Station wise Number of Households with Loss in Corridor‐I Table 4.11 Station wise Number of Households with Loss in Corridor‐II Table 4.12 Corridor wise no of PAHS and PAPs Table 4.13 Corridor wise Category of Affected Households and PAPs Table 4.14 Corridor wise Category of Affected Households& Impacts Table 4.15 Corridor wise Category of Partially Affected Households Table 4.16 Corridor wise Category of Fully Affected Households Table 4.17 Corridor wise Loss of Residence Table 4.18 Corridor wise Loss of Livelihood Table 4.19 Vulnerable Households Table 4.20 Number of Affected Women Table 4.21 Number of Affected Other Structures in Corridor‐I Table 4.22 Number of Affected Other Structures in Corridor‐II Table 5.1 Demographic Characteristics of Household Members Table 5.2 Corridor wise Social Characteristics of Households Table 5.3 Corridor and Sex wise Level of Education Table 5.4 Economic Characteristics of PAHs Table 5.5 Consumption Pattern of PAHs Table 5.6 Possession of Assets of PAHs Table 5.7 Property Ownership by Women Table 5.8 Decision Making and Participation at HH level Table 5.9 Loan and Indebtedness of PAHs Table 5.10 Health Seeking Behaviour

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Table 5.11 Awareness about HIV/AIDS Table 5.12 Perceived benefits about the project Table 5.13 Resettlement and Rehabilitation Option Table 6.1 Overall Social Impacts of the Project Table 7.1 Minutes of Public Consultation Table 8.1 GAP between Indian Laws and AFD Requirements Table 9.1 Legal Framework Table 9.2 Socio‐economic Profile of Women in Project Area Table 9.3 Socio‐economic Profile of Women Headed Households Table 9.4 Gender Action Plan Table 10.1 Income Restoration Options as Preferred by PAHs Table 10.2 Proposed Resettlement Sites Table 10.3 Area wise Availability of Plots Table 11.1 Role of Stakeholders for Implementation of RAP Table 12.1 Cost for Resettlement & Rehabilitation Table 14.1 Indicators for Monitoring of RAP Progress Table 14.2 Indicators for Project Outcome Evaluation

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LIST OF FIGURES No Title

Figure 0.1 Surat Metro Network (Phase1) Map Figure 1.1 Surat Metro Network (Phase1) Map Figure 1.2 Model Outputs of Public Transport Assignments Figure 1.3 Prospective Future Metro And BRT Corridor (2046) Figure 1.4 Entry/Exit of Saroli Station Figure 1.5 Dream City Depot Location Figure 2.1 Approach & Methodology for SIA Study Figure 10.1 Resettlement Sites Figure11.1 Organizational Structure of ESMU Figure11.2 Institutional Framework for Implementation of RAP Figure11.3 Stages of Grievance Redressal Figure13.1 RAP Implementation Schedule

LIST OF ANNEXURES

No Title 2.1 Questionnaire of Social Survey 2.2 Format for Public Consultation 4.1 Google map showing location of PAHs, Vulnerable Groups and CPRs 8.1 Right to Fair Compensation and Transparency in Land Acquisition and Resettlement Act, 2013 11.1 ToR for Social Development Officer 11.2 ToR for Non‐Government Organisation 14.1 Monitoring of RAP Implementation 14.2 ToR for Independent Evaluation Agency

July 2020 vii Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Executive Summary

Executive Summary

0.1 The Project Surat is a city located on the western part of India in the state of Gujarat. The city is located 284 Kms south of Gandhi Nagar, 265Kms of Ahmedabad and 289 Kms of . The economy of the entire city is based mainly on two industries, the textile industries of manmade fibers/fabrics and the diamond cutting and polishing industry. It is one of the most dynamic cities of India with one of the fastest growth rate due to immigration from various parts of Gujarat and other states of India. Surat is one of the oldest inhabited cities in the world and densely populated with an average 13680 persons/sq.km accommodating about 44.67 lakhs people as per Census 2011. Surat’s high population growth rate coupled with high economic growth rate has resulted in an ever increasing demand for transport creating excessive pressure on the existent transport system. With high growth in transport demand over the years, congestion on roads has been increasing due to phenomenal rise in private transport. Absence of an efficient full‐fledged public transport system coupled with rapid growth in the use of personalized vehicle has led to high consumption of fossil fuel and increase in environment pollution. The existing network of public transport systems including dedicated BRTS needs to be strengthened further in order to cope‐up with rising demand of transport system. The inter‐city traffic volumes in Surat necessitated a full‐fledged integrated multi model mass rapid passenger system. In this view, Government of Gujarat (GoG) desires to build the Metro Rail System by adopting adequate environmental standards to provide for the protection of the people and the environment. It is proposed that the Metro project will be taken up in Phases. Under Phase I, the length of the alignment considered is 40.35 Km and there would be 38 stations. There are two corridors‐Corridor‐I is from Sarthana to Dream city and Corridor‐II is from Bhesan to Saroli.

0.1.1 Project Description The Surat Metro Rail project having two metro rail corridors with a combined length of 40.35 km. Total 38 stations are proposed consisting of elevated and underground stations. First corridor is proposed from Sarthana to Dream city Line. The length of

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Executive Summary this corridor will be 21.61 km of which 6.47 km would be underground and the rest 15.14 km will be elevated. Second corridor is from Bhesan to Saroli. The length of this corridor will be 18.74 km, would be completely elevated. The alignment map of Surat metro project (Phase‐1) is presented in Figure 0.1.

0.1.2 Scope of Land Acquisition and Resettlement From DPR,2018, it is noted that the proposed metro rail project will involve acquisition of 543044.86sqm. Out of the total land requirement, 526477.86 sqm (96.9%) is government land and only 16567 sqm (3.1%) is under private acquisition. The project impacts assessed through project census survey includes loss of private land, loss of non‐land assets, and loss of livelihoods. As per survey findings, 414 structures and 72 open plots/empty land, 806households consisting of 4206 persons will be affected. The affected households include352 titleholders and 454 non‐ titleholders i.e tenants, encroachers, squatters, and kiosks.

0.1.3 Objective of SIA and RAP The objective of Social Impact Assessment is (i)to prepare a complete inventory of structures, affected families and persons,(ii) to identify social impacts and (iii)to prepare Resettlement Action Plan(RAP). The SIA includes RAP is based on an integrated and holistic approach to deal with project impacts and aims at rebuilding lives and livelihoods of those affected as quickly as possible.

0.2 Study Approach and Methodology Census socio‐economic survey was conducted in the corridor of impact zone to identify the affected structures, households/persons and list out the adverse impacts of the project. The SIA which includes RAP has been prepared in accordance with the AFD policy on Environmental and Social Risk Management Policy, Right to Fair Compensation and Transparency in land acquisition, Rehabilitation and Resettlement Act, 2013 and Right to Fair Compensation and Transparency in Land Acquisition, Rehabilitation and Resettlement (Gujarat Amendment) Act,2016 and World Bank’s Environmental and Social Framework,2017.The methodology adopted to prepare SIA report was desk research, site visits and information dissemination, enumeration of structure, socio‐economic survey, compilation, verification and analysis of data, public and stakeholder consultation at local and city level.

0.3 Land Assessment The project will require acquisition of 543044.86sqm of land for construction of different components. 526477.86 sqm of land is under government possession and remaining 16567 sqm of land is under private ownership.

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Executive Summary

Figure 0.1:Surat Metro Network (Phase1) Map

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Executive Summary 0.4 Enumeration of Affected Properties and Families As per the findings of census survey, total 414 structureswill be affected out of which 97 are residential, 205commercial,27 residential cum commercial. About 85 other structures will be affected which are government structures, religious structures, educational institutions and community (trust) properties. Total 806 households consisting 4206 persons will be affected. Out of the total households, 352 households are titleholders and 454 households are non‐titleholders. Total number of economically and physically displaced households is 579 and 122 respectively. Out of total affected households, 111 households are vulnerable households.

0.5 Socio‐Economic Profile The socio‐economic survey results indicate that sex ratio is 902 female per 1000 males. Majority of the surveyed families are Hindu. Majority of families speak Gujarati as mother tongue. Majority of surveyed family members are married. Majority of families are found as nuclear. About 11.7% of surveyed people are illiterate and majority of them have studied up to upper primary school. Average family income is Rs.32,861/‐per month. Majority of surveyed persons are engaged in business activities.

0.6 Public Consultation and Information Disclosure Public consultations were organised at 12 project affected areas during August‐ September 2019. About 180 persons who represented different community, govt. and private department, educational, religious, political institutions along with NGO’s have participated in the consultation process. The major social issues raised by the people were land acquisition, demolition of structures, displacement, compensation, job opportunities, working women, infrastructure facilities like drinking water, health, school, and relocation of religious places and social amenities at R&R sites. In order to make the documents easily accessible, once the entire EIA and SIA report is complete and finalized, it will be translated in the local language ‘Gujarati’ and will be uploaded on GMRCL website.

0.7 Resettlement Policy and Legal Framework The legal framework and principles adopted for addressing resettlement issues in the Project have been guided by the existing legislation and policies of the GoI, the GoG and World Bank. Prior to the preparation of the RAP, a detailed analysis of the existing national and state policies was undertaken and an entitlement matrix has been prepared for the project. This RAP is prepared based on the review and analysis of all applicable legal and policy frameworks of the country, State and World Bank policy requirements. The gaps between the policies have been identified and addressed to ensure that the RAP adheres to the World Bank’s ESF(ESS5) requirements. Implementing Agency on behalf of Government will use the Project Resettlement Policy (the Project Policy) for the Proposed Surat Metro Rail Project (Phase‐I). The Project Policy is aimed at filling‐in

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Executive Summary any gaps in what local laws and regulations cannot provide in order to help and ensure that PAPs are able to rehabilitate themselves to at least their pre‐project condition.

All compensation and other assistances will be paid to all PAPs prior to commencement of civil works. After payment of compensation, DPs would be allowed to take away the materials salvaged from their dismantled houses and shops and no charges will be levied upon them for the same. The value of salvaged materials will not be deducted from the overall compensation amount due to the DPs. A notice to that effect will be issued intimating that DPs can take away the materials.

The cut‐off date for titleholder will be the date of notification under Section 11 of the RFCTLARR Act, 2013. For non‐titleholders, the cut‐off date will be the completion of final census survey. The information regarding the Cut‐off date will be well documented and will be well disseminated throughout the project area at regular intervals in written and non‐written forms and in local language (Gujarati). DPs who settle in the affected areas after the cut‐off date will not be eligible for compensation. They, however, will be given sufficient advance notice, requested to vacate premises and dismantle affected structures prior to project implementation.

0.8 Institutional Arrangement Implementing Agency (IA) is overall responsible for implementation of resettlement and rehabilitation component of the project. IA will coordinate with all implementing agencies like PMC, NGO,R&R and Implementation Support Consultant and supervise their work and monitor the progress of the project. Social Management Unit (SMU) of IA shall look after land acquisition and rehabilitation activities of the project. The responsibility of NGO will be assisting SMU of IA in implementation of R&R activities. The implementation of resettlement and rehabilitation activities will be monitored through Quarterly Progress Reports (QPR) which will be prepared by SMU of IA with the assistance of NGO. A consultant will be appointed by IA to assist in the R&R implementation process. Grievances of PAPs will be first brought to the attention of field level staffs of IA. Grievances not redressed by the staffs (field level) will be brought to the Grievance Redressal Committee (GRC). The composition of the proposed GRC will have representatives from PAPs, women representative, Project Director (IA), Sr.SDO,SMU of IA, NGO representative, representative of local body, and Land Acquisition Officer. The main responsibilities of the GRC are to: (i) provide support to PAPs on problems arising from land/property acquisition; (ii) record PAPs grievances, categorize, and prioritize grievances and resolve them; (iii) immediately inform the SMU of serious cases; and (iv)report to PAPs on developments regarding their grievances and decisions of the GRC.

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Executive Summary 0.9 Gender Action Plan The SIA results showed that due to development of proposed metro rail project in Surat city, about 806 households consisting 4206 persons would be affected. Among the affected persons 31 percent were women members. 15 female headed households are affected. The sex ratio was found to be 902 females against 1000 males. It is observed that although women constitute nearly half of the total affected persons in the affected area their socio‐economic development was neglected. It is, thus, imperative that women are required to be involved as full‐fledged participants taking part at all the stages of the project starting from planning through implementation and even at the post project stages. The RAP of the project will keep in mind this factor during implementation and post project stage and consider overall development of affected women.

0.10 Relocationand Resettlement Site

Surat Muncipal Corporation (SMC) has indicated probable sites for relocations of affected households at 4 locations namely Althan‐Bhatar,, , and Bhedwad under Pradhan Mantri Awas Yajana(PMAY) scheme and 5 locations namely Vadod, , Bhestan township, and ‐ under JnNURM‐ BSUP scheme. The PAHs losing residential units shall be offered tenements of 36 to 36.5 sqm under PMAY scheme and 20 to 25.6 sqm under JnNURM‐BSUP scheme. The PAHs losing commercial units shall be offered by GMRCL.

0.11 Implementation Schedule The R&R activities of the proposed project are divided in to three broad categories based on the stages of work and process of implementation. In the project preparation stage, identification of required land for acquisition, census & socio‐ economic survey, public consultation, preparation and review/approval of draft RAP, disclosure of RAP, establishment of GRC and preparation of resettlement site shall be carried out. Activities like notification of land acquisition, valuation of structure, payment by competent authority, shifting of PAPs shall be taken up during RAP implementation. During monitoring and evaluation stage internal monitoring will be carried out by PIU of GMRCL and mid and end term evaluation will be carried out by an independent evaluation agency.

0.12 Income Restoration Restoration of pre‐project levels of income is an important part of rehabilitating in affected communities. The project policy has many provisions in it for restoration of income of affected persons with an aim of improving the socioeconomic conditions of PAPs. In addition to this, the project will facilitate in taking full advantage of existing government schemes by the affected persons. The NGO,which would implement the RAP,will coordinate with various departments to integrate with overall project scenarios. July 2020

Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Executive Summary

The project has provision of training to upgrade the skill level and one time economic rehabilitation grant to vulnerable families in re‐establishing themselves economically.

The NGO will conduct an assessment of the training needs. This would include a survey among the PAPs with options of various skills related to the resource base of the area and available replacement (with proper forward and backward linkages) and accordingly select trades for training. Based on the training, NGO will identify income‐generating activities for sustainable economic opportunities.

0.13 Cost Estimate The budget is indicative and cost will be updated and adjusted to the inflation rate as the project continues and during implementation. The total cost of proposed metro rail project for resettlement and rehabilitation of project affected households would be INR.4688.80lakh.

0.14 Monitoring and Evaluation Implementation of resettlement action plan will be monitored by internally and evaluated by externally. PIU of GMRCL will be responsible for internal monitoring whereas mid and end term evaluation will be conducted by independent evaluation consultant. The SMU of GMRCL is responsible for supervision and implementation of the RAP and will prepare monthly progress reports on resettlement activities. Independent Evaluation Agency/Consultant will submit mid and end term evaluation report to GMRCL, AFD & KfW and determine whether resettlement goals have been achieved, more importantly whether livelihoods and living standards have been restored/ enhanced and suggest suitable recommendations for improvement.

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 1: Introduction

1

Introduction

1.1 Background Surat is a city located on the western part of India in the state of Gujarat. The city is located 284 Kms south of Gandhi Nagar, 265Kms of Ahmedabad and 289 Kms of Mumbai. The economy of the entire city is based mainly on two industries, the textile industries of manmade fibers/fabrics and the diamond cutting and polishing industry. It is one of the most dynamic city of India with one of the fastest growth rate due to immigration from various part of Gujarat and other states of India. Surat is one of the oldest inhabited cities in the world and densely populated with an average 13680 persons/sq.km accommodating about 44.67 lakhs people as per Census 2011.Average decadal growth of population of Surat since 2001 to 2011 was about 55.29%. Surat’s high population growth rate coupled with high economic growth rate has resulted in an ever increasing demand for transport creating excessive pressure on the existent transport system. With high growth in transport demand over the years, congestion on roads has been increasing due to phenomenal rise in private transport. Absence of an efficient full‐fledged public transport system coupled with rapid growth in the use of personalised vehicle has led to high consumption of fossil fuel and increase in environment pollution. Surat has also been selected as one of the hundred Indian cities to be developed as a “Smart City”. The existing network of public transport systems including dedicated BRTS needs to be strengthened further in order to cope‐up with rising demand of transport system. The inter‐city traffic volumes in Surat necessitated a full‐fledged integrated multi model mass rapid passenger system. In this view, Government of Gujarat (GoG) desires to build the Metro Rail System by adopting adequate environmental standards to provide for the protection of the people and the environment. It is proposed that the Metro project will be taken up in Phases. Under Phase I, the length of the alignment considered is 40.35 Km and there would be 38 stations. There are two corridors‐Corridor‐I is from Sarthana to Dream city and Corridor‐ II is from Bhesan to Saroli. The alignment map of Surat metro rail project (Phase I) is shown in Figure 1.1.

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 1: Introduction

Figure 1.1:Surat Metro Network (Phase1) Map

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 1: Introduction

1.2 Benefits of the Project The proposed metro rail project shall have tangible and non‐tangible benefits. The project shall contribute to reduce in road traffic and road stress, fuel consumption, air pollution, travel time, vehicle operating cost, accidents and road maintenance. The proposed metro shall increase mobility, better accessibility to facilitate the influence area, increase economic stimulation in the micro region of infrastructure, increase business opportunities, improve aesthetics and image of the city. Overall the metro rail project shall change the transportation face of Surat city.

1.3 Project Area The proposed metro rail system will pass through Sarthana to Dream City Line and from Bhesan to Saroli of Surat, Gujarat. The coordinates for Surat are 21°15:21°8' N and 72°44':72°53' E with a total geographical area of about 327 sq. km. The city is situated in the southern part of the state and is bounded by the Arabian Sea on the west, Bharuch in the North, the Valsad district in the south, the Dangs district in the south‐east, and the Tapi district in the east. The has been divided into nine talukas namely , Choryasi, , Mahuva, Mandvi, Mangrol, , Palsana and . Geographically, the district belongs to the western coastlands of the Deccan peninsula. Major geological formations exposed in the district are Quaternary alluvium, Tertiary limestone and sandstones and Deccan Trap basalt. The Tapi is the major river which passes through the central parts of the district also throughout Surat city and flows towards the west. In the last 50 years, maximum temperature recorded in Surat ranged from 30.6 0C to 37.7 0C however the average temperature of Surat is 27.2 0C. Surat's climate is classified as tropical. The summers here have a good deal of rainfall, while the winters have very little. April and May are the hottest months. With the onset of monsoons, temperature decreases appreciably in June but remains steady thereafter till September. The average annual rainfall is 1192 mm.

As per provisional reports of Census of India, population of Surat in 2011 was 4,467,797; of which male and female are 2,543,623 and 1,924,174 respectively. Population of Surat metropolitan was 4,591,246 of which 2,619,373 are males and 1,971,873 are females. The literacy rate of Surat is higher than the national average at 88%. Male literacy has been recorded at 91.22%, while it is 83.44% for females. There are more men than women in the city. There is also a high rate of young people, with 12% of the total population being under the age of 6. The official language of the city is Gujarati. The majority of people in Surat associate themselves with Hinduism, minor religions including Islam, Jainism and Christianity. Industrial

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 1: Introduction

development in Surat district is attributed to the presence of a large number of diamond processing, textiles and chemical & petrochemical industries.

1.4 Project Description The Surat Metro Rail project having two metro rail corridors with a combined length of 40.35 km. Total 38 stations are proposed consisting of elevated and underground stations. First corridor is proposed from Sarthana to Dream city Line. The length of this corridor will be 21.61 km of which 6.47 km would be underground and the rest 15.14 km will be elevated. Second corridor is from Bhesan to Saroli. The length of this corridor will be 18.74 km, would be completely elevated. Salient features of the proposed corridors are listed in Table 1.1.

Table1.1: Salient Features of Proposed Metro Project

Sarthana – Dream city Bhesan‐ SaroliCorridor S. No. Description Corridor

1. Length of Corridor 21.61 km 18.74 km

• Underground 6.47 km 0

• Elevated 15.14 km 18.74 km

2. Number of Stations 20 18

• Underground 6 (Chowk Bazar, Makati Nil Hospital, Surat Railway Stations, Central Warehouse, LabheshwarChowk, Kapodra)

• Elevated 14 (Dream City, Convention 18 (Bhesan, Botanical Centre, Bhimrad, Surat Garden, UgatVaarigruh, Women ITI, Palanpur Road,

VIP Road, AlthanGaan, L P Savani School, Althan Tenement, Roopali Canal, Majura Gate, Performing Art Centre, Kadarsha Ni Nal, AdajanGaan, Aquarium, ShriSwaminaryanMandirKala Badri Narayan Temple, kunj, VarchaChopati Garden AlthawaChaupati, Majura ,Nature Park, Sarthana) Gate, UdhanaDarwaja, KamelaDarwaja, Anjana

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 1: Introduction

Sarthana – Dream city Bhesan‐ SaroliCorridor S. No. Description Corridor

Farm, Modal Town, Magob, Bahrat Cancer Hospital, Saroli)

3. Maintenance Depot 1 1

4. Track Gauge 1435 mm for both the corridors

5. Station Dwell Time 30 Seconds

6. Train Composition 3 Car train

7. Average Speed 33 Kmph

8. Max design & 90 kmph, 80 kmph Operating speed

9. Traction Power Supply 750 V DC

10. Rolling Stock

• Coach 3.9 m x2.9 m Dimension • Coach Carrying DMC (247), TC (270) Capacity • Train Carrying 764 Passengers (Seating 136, Standing 628) Capacity • Control Train Based Monitor and Control System System 11. Signalling Continuous Automatic train control with cab signalling and ATO

12. Telecommunication Integrated System with Fibre Optic cable, SCADA, Train Radio, PA system etc.

13. Fare Collection Automatic Fare Collection System with combination of contactless smart card for multiple journey and computerized contactless smart token for single journey.

14. Construction Elevated Viaduct carried over pre‐stressed concrete box Methodology shaped Girder/U Girder/Double U‐Girder/I‐girder with pile/open foundation and underground construction using TBM or Cut & cover or NATM techniques.

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 1: Introduction

Source: DPR, June 2018

1.5 Public Purpose of the Project Section 2 (1) of RFCTLARR Act 2013 states that the land may be acquired only for the public purpose. The public purpose mentioned in the Act includes defence and national security; roads, railways, highways, and ports built by government and public sector enterprises etc. Gujarat Metro Rail Corporation Limited (GMRCL) was established to build the metro rail system by adopting adequate environmental standards to provide for the protection of the people and the environment. Being a Government of India and Government of Gujarat undertaking,GMRCL falls into the category of public sector enterprises mentioned above. Also, the primary objective of the proposed metro rail projectis to meet the local transport requirement of Surat city.The land acquisition is to support the operation of the proposed metro rail project, thus serving the public purpose.

1.6 Land Acquisition and Resettlement

The proposed metro project requires land. The acquisition of land for the project shall displace people from their home, livelihood base, and business base. The efforts have been made to keep land requirement to the barest minimum by so choosing the alignments that the acquisition of private property is minimal. From DPR, 2018, it is noted that the proposed metro rail project will involve acquisition of 543044.86sqm. Out of the total land requirement, 526477.86 sqm (96.9%) is government land and only 16567 sqm (3.1%) is under private acquisition. The project impacts assessed through project census survey includes loss of private land, loss of non‐land assets, and loss of livelihoods. As per survey findings, 414 structures and 72 open plots/empty land, 806 households consisting of 4206 persons will be affected. The affected households include 352 titleholders and 454 non‐titleholders i.e tenants, encroachers, squatters, and kiosks.

Land is mainly required for MRTS Structure (including Route Alignment), Station Building, Platforms, Entry/Exit Structures, Traffic Integration Facilities, Depots, Receiving/Traction Sub‐stations, Radio Towers, Temporary Construction Depots and work sites, staff quarters, office complex and operation control centre(OCC). The land for acquisition is unavoidable, if project has to be completed. The acquisition of land for the proposed project involves relocation of shops and hutments along the

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 1: Introduction

corridor. Compensation for land acquisition, resettlement and rehabilitation shall be considered as per Right to Fair Compensation and Transparency in land acquisition, Rehabilitation and Resettlement Act, 2013(RTFCTLARR Act),Right to Fair Compensation and Transparency in Land Acquisition, Rehabilitation and Resettlement (Gujarat Amendment) Act,2016(RFCTLARR (Gujarat Amendment) Act) and World Bank (WB) Environmental and Social Standard (ESS) 5 "Land Acquisition, Restrictions on Land Use and Involuntary Resettlement". 1.7 Minimising Resettlement Attempts have been made during the detailed design of the project preparation to minimize the land acquisition, resettlement and adverse impacts on people in the project area through suitable engineering design. Steps have been made to confine the project area in the government land and in available Right of Way (ROW) where feasible. This has been done with proper consultation with the local people and affected communities. Their suggestions have been incorporated in the design whenever technically feasible. However, there will be some unavoidable land acquisition for which adequate compensation has been considered as per RFCTLARR Act, 2013 and RFCTLARR(Gujarat Amendment) Act, 2016 and World Bank (WB) Environmental and Social Standard (ESS)5 "Land Acquisition, Restrictions on Land Use and Involuntary Resettlement". For the proposed work the following specific measures are taken to minimize resettlement in this project.

• Selection of the project sites and its various components in the government land; • Proper engineering design to avoid and minimize displacement and hence resettlement; and • Prefer open land instead of habitation and building structures.

1.8 Objective of Resettlement Action Plan The Social Impact Assessment (SIA) study includes Resettlement Action Plan (RAP) which is based on the principle that the population affected by the proposed metro rail project will be assisted to improve their living standards. The RAP is project specific and it has been prepared in accordance with the RTFCTLARR Act 2013,RFCTLARR (Gujarat Amendment) Act, 2016 and World Bank (WB) Environmental and Social Standard (ESS)5 "Land Acquisition, Restrictions on Land

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 1: Introduction

Use and Involuntary Resettlement".The RAP is based on the general findings of the census socio‐economic survey, field visits, and meetings with various project affected persons in the project area. The primary objective of the RAP is to identify social impacts and risks and to develop measures to mitigate various losses of the project while the specific objectives are as follows: • To prepare an action plan for the project affected people for improving or at least retaining the living standards in the post resettlement period; • To outline the entitlements for the affected persons for payment of compensation and assistance for establishing the livelihoods; • To develop communication mechanism to establish harmonious relationship between GMRCL and Project Affected Persons (PAPs); • To ensure adequate mechanism for expeditious implementation of R&R plan.

1.9 AFD and KFW Requirement AFD and KFW require environmental and social assessment of projects in accordance with World Bank’s Environmental and Social Standards (ESSs). AFD and World Bank analyse and classify all potential projects into High(A)‐Substantial (B+)‐Moderate (B)‐Low (C) environmental and social risks, depending on the extent of the potential risks borne by the operation. The classification considers the nature and scale of operation, the location and sensitivity of the affected area, the severity of potential environmental and social risks and impacts, and the client’s capacity to manage them.

According to AFD’s Environmental and Social Risk Management Policy and World Bank’ ESF,the proposed metro rail project in Surat is categorised as High Risk‐A project.The Project E&S management must therefore comply with both national legislation as well as WB ESSs. It includes projects in sensitive sectors or with sensitive characteristics and projects located in or near sensitive areas. The proposed project is considered to have significant impacts on sensitive areas, which requires detailed impact assessment of social settings of the project area and social management document (e.g. RAP).In order to comply with ESS 10, stakeholders engagement is demanded throughout the project lifeand consultation for high and substantial risk projects, the analyses conducted (SIA and RAP) must be subject to free, prior and informed consultation of the people potentially affected by the project.

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 1: Introduction

1.10 Alternative Analysis

1.10.1 Alignment Planning

The principal objectives which were considered while selecting the metro‐alignment are minimization of the impact on the environment and social, optimization of the functionality of the alignment, minimization of construction time, minimization of construction and operational cost and maximization of the results of the economic investment. The Ministry of Housing and Urban Affairs, Government of India announced the ‘Appraisal Guidelines for Metro Rail Project Proposals’ in September 2017. Comprehensive Mobility Plan (CMP) – 2017 of Surat City related toMRTS Project as provided by Centre of Excellence in Urban Transport,(CEPT),Ahmedabadfollowing approach for this study was developed:

• Delineation of Study Area, • Growth Dynamics, • Demand assessment along the corridor, • Characteristics of the corridor • Integration with other mass transit corridors, • Transportation Characteristics, • Construction feasibility, and • Environment and social aspects.

A Comprehensive Mobility Plan (CMP) aims to retain the compact structure of the city of Surat and proposes intensification of development along the rapid transit corridors. The report recommends the following corridors as potential metro network: 1. Dream city – Kamrej (28.9 km) 2. Bhesan – Umbhel (26.3 km) 3. Majuragate to Karamala (15.8 km)

This section of the chapter presents demand analysis and network characteristics, in order to assess suitability of a rapid transit mode for these three corridors.

1.10.2 Demand Assessment Along The Corridor

An assessment of potential ridership on the three CMP metro corridors for the future years of 2026and 2046 has been undertaken. An analysis of future Public Transport

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 1: Introduction

(PT)important to assess suitability ofa metro or another rapid transit mode.Below Table 1.2shows model output of assigned passenger flows for year 2046 and ridership by mode.

Table1.2: Model Outputs of Public Transport Assignments (2046)

Source: Comprehensive Mobility Plan Surat ‐2046, CoE‐ UT, CEPT University

This network was analysed and the demand outputs in terms of peak passenger flows or peak hour peak direction traffic (PHPDT) for the year 2026 and horizon year 2046 has been presented in the Table 3.8. It can be seen that DreamCity to Kamrej has the highest passenger flow of 16000 PHPDT in 2026 going up to 46000 PHPDT in2046. The other two corridors ‐ Bhesan – Umbhel and Majuragate to Karamalahas a demand ofaround 24000 PHPDT and 19500 PHPDT in 2046 respectively.

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 1: Introduction

Table1.3: Mode Selection For Proposed Rapid Transit Corridors Based On Daily Ridership And PHPDT S. Year2026 Year2036 Year2046 Pote No. Corridor Name V Km ntial PHPDT Ridershi PHPDT Ridershi PHPDT Ridershi i mod p p p a e 1. Dreamcity – Sarsana‐ 31 16,298 431,04 27,966 812,050 34,268 1,032,12 Metr Kamrej/Vav ExhibitionCentre, 0 0 o BhatarCharrastaand Sarsana, 2. Bhesan ‐ Adajan, Majuragate, 26 6,500 202,14 16,945 546,390 24,032 782,33 Metr KamelaDarwaja, 0 0 o Saroliand 3. Majuragate‐ Ved 16 4,618 109,59 15,999 356,720 24,386 533,14 Metr Karamala 0 0 o

4. SherditoUnn Kapodara, 29 2,821 80,760 9,614 278,960 14,503 421,91 BRT (half ring) Saroli,Devadh, 0 SaniyaKande 5. RailwayStationto Sahara 12 3,961 98,830 5,359 176,720 8,144 219,60 BRT/L Railwaystation Dharwaja,Udhana, 0 RT Adajan, Katargam 6. Jahangirpura to Talad 11 1,664 28,480 6,194 115,640 9,497 179,88 BRT Olpad 0

7. Pal toHazira Icchapur 15 2,927 43,940 6,725 112,420 9,241 158,61 BRT 8. KosadtoSayan Gothan 10 1,510 25,830 4,499 82,450 6,601 122,73 BRT 9. Punagamto Kosmada 7 66 15,610 1,968 46,330 2,860 67,890 BRT Valthan 10 UnntoKhajod ‐ 6 380 11,530 966 32,100 1,408 46,300 BRT 11 KamrejtoValthan Vav 2 1,212 23,930 2,631 51,030 3,559 68,030 BRT 12 Udhanateenrasta to Dindoli 19 182 3,600 504 10,530 725 15,370 BRT Palsana

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 1: Introduction

Hence based on the passenger flows Figure 1.2 shows the potential Metro and BRT corridor of about 73 km and 213 km for the future years respectively.

Figure 1.3:Prospective Future Metro And BRT Corridor (2046)

Source: Alternative Analysis Report, CEPT University, Ahmedabad

1.10.3 Corridor Characteristics

A description of the corridors in terms of the road widths and adjacent land uses has been presentedbelow:

RTC 1 (Rapid Transit Corridor): Dream City to Kamrej/ Vav (29 km) Dream city to Kamrej/ Vav corridor is about 29 km long cutting across the city centre and alsoconnecting two far ends of the city. This corridor can be divided into three parts, i.e. Dream City toMajura Gate, Majura Gate to , Railway station to Sarthana and Sarthana toKamrej/ Vav based on the adjacent land use characteristics.The section from proposed Dream city to Majura Gate is about 8km, of which Majura Gate to Althanis fairly densely developed with mixed uses‐ industries, educational institutions, commercial and lowerand middle income residential land uses. The section from Althan to Dream City is currently developingwith residential and commercial land uses coming up in this area. Recently, the Southern Gujarat Chamber of Commerce and Industry(SGCCI) has

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 1: Introduction

developed ahuge Exhibition Centre on this corridor towards proposed Dream City, which is likely to be a majorattraction node in near future. Dream city is the one of the prestigious projects of Surat for whichmaster planning is completed and the construction is underway. Envisaged as the diamond hub ofIndia, it is expected to generate huge employment in future.Majura Gate to Railway station corridor passes through the city centre area which is very densely builtup. The development consists of commercial, retail local markets, government buildings etc. The innercity is the major employment and attraction area in the city. The area around Railway station is also a major node. Gujarat State Road Transport Corporation(GSRTC) and the existing city busterminals are also located in close proximity to the station, owing to which this node is already beenplanned and developed as the multimodal transit hub.

There is already an operational BRT from Railway station to Kamrej via Sarthana and Valak. The sectionfrom Railway station to Sarthana is highly dense with mostly commercial and retail markets. It alsoprovides direct access to Hirabaug and surrounding area which is the existing diamond hub of the city.There are many power loom clusters situated along the corridor which operate 24x7.

The section from Sarthana to Kamrej is currently developing; Kamrej is already connected to therailway station directly through BRT. There is an alternative node ‐ Vav, 3 kms south of Kamrej on thenational highway, which can also be considered for connecting through a rapid transit corridor infuture.

RTC 2: Bhesan to Umbhel (28 km) Bhesan to Umbhel corridor of around 28km length passing through city centre via Adajan, MajuraGate, KamelaDarwaja and Saroli. This corridor can be divided into three parts; i.e. Bhesan to Adajan,Adajan to Saroli and Saroli to Umbhel.

Bhesan to Adajan is the main street of the western part of the city with existing RoW ranging from24m to 36m. A very small segment of around 3km from Bhesan to L P Savani has 24m RoW which isproposed to be widened to 30m in CMP proposal. Roads with 30m and above are appropriate fordevelopment of any kind of rapid transit system.Bhesan to Adajan is the section with predominant upper and middle income group residentialdevelopment. Along the corridor, mixed land use with retail shops and market on the road abuttingproperties can be seen. Many schools, hospitals and recreational activities are also located along thiscorridor. This corridor provides direct connectivity with city centre area.

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 1: Introduction

The corridor from Adajan to Saroli via Athwa gate, Majura gate, KamelaDarwaja, is predominantlycommercial. There are many government offices, colleges and major hospitals in the section fromAdajan to Majura Gate. Civil Hospital and B D Mahavir Heart Hospital are the two big hospitals locatedalong this section. Majura Gate and Udhana are major destinations because of textile and ancillaryindustries lying on this corridor. Udhana junction is on the BRT corridor connecting Sachin.

Udhna toKamelaDarwaja is a high employment zone because of location of textile markets and industries alongthis section. KamelaDarwaja to ParvatPatiya through Mithikhadi is again predominantly lined withtextile markets and industries on both side. From ParvatPatiya to Saroli, a lot of new textile marketsare coming up on both sides.The existing RoW on Ring Road is 60m; KamelaDarwaja to Canal corridor, it is 24m and again fromCanal corridor to Saroli, it is 60m. There is a proposal of widening from 24m to 30m the section fromKamelaDarwaja to Canal corridor in CMP.

As per initial discussions with SMC, there is also a proposal of station for High Speed Rail (HSR) nearUmbhel, owing to which major external demand is expected at this node in future.

Saroli to Umbhelcorridor via Chedcha and Ladvi is about 8km long. It passes through the vacant area currently but thereis a proposal of continuous road from Saroli to Umbhel with 45m of RoW. In future, this corridor wouldprovide connectivity to HSR station and vacant land along this corridor may have an opportunity to bedeveloped as high density commercial and residential land use.

RTC 3: Majura Gate to Karmala (15 km) The corridor from Majura Gate to Karmala via Ved has a length of about 15 km. Currently the city doesnot have direct connection across the river, and there is no development on the other side of the river.There is a proposal of connection across the river from Ved to Karmala with 45m of RoW that will alsoattract development to happen across the river and will also provide direct connection to city centrefrom other side of the river.

The Majura Gate to Ved via Chowk and Katargam has length of about 8km. A lot of government offices, local and informal markets are located along this corridor.The Katargam area has existing textile industries on one side and the other side of the corridor has predominantly residential land use with middle and upper middle

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 1: Introduction

income group of societies. Ved is anexisting gamtal having predominantly residential development. There are also many educationalinstitutes are located along the corridor.

1.10.4 Capacity of existing transport system (With and without project Assessment An analysis of vehicular traffic along the corridor with and without the rapid transit corridor has been undertaken, in order to ascertain the importance of the transit corridor. This would help assess the need for the project ‐ what will be the status if the alternative is not implemented. Two indicators have been looked at: 1. Congestion relief because of metro: % corridor congested with VCR more than 0.9 in with metro and without metro scenario. 2. Travel time benefits: Travel time along the corridor and time savings in with metro and without metro scenario.

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 1: Introduction

The results of this analysis have been presented in the summary Table 1.4.

Table 1.4:Analysis of Vehicular Traffic Along The Corridor With and Without The Rapid Transit Corridor RapidTransit Passengerdemandont Existing ProposedRoad % Pvt.Veh.Timein Approx. Vehicular Corridors(RTC) hecorridor(PHPDT) PredominantLandusecharac widths(m)inCMP ofcorridorcongestedcorrido Min Length traveltime teristicsalongthecorridor (2046) (km) With Without With Without saving 2026 204 metro metro metro metro (withversus 6 without 1.DreamCityto 29 16000 34000 29% 43% 78.24 88.01 11% Kamrej/Vav A. Dreamcityto Residentialand Existingis18‐24 MajuraGate commercial andproposedtobe 8 7300 19500 55% 69% 23.0 22.9 0% widenedto30min CMP B. MajuraGateto 4 16000 33500 Commercialand historically Existingis15‐24 m 61% 76% 18.74 22.53 17% Railway Station developedlocal markets C. RailwayStnto Diamondindustries, Existingis36‐60 Sarthana Textilelooms& andproposedtobe 9 15000 34000 15% 38% 19.53 24.21 19% Industries&commercial widenedto45 ‐60 minCMP D. Sarthanato 4000 11000 Underdevelopmentphase,o ExistingSarthanato Kamrej‐ 0% 2% 16.97 18.37 8% 7 Kamrej/Vav pportunity todevelopas 60m Proposedfrom TOD SarthanatoVav‐45 m 2.BhesantoUmbhel 28 6500 24000 28% 42% 81.1 88.9 9% A. Bhesanto Residentialand Existing24‐36m Adajan 7 5800 16500 mixedlanduse with andproposedtobe 12% 18% 15.6 17.5 11% recreational activities widenedto30 ‐36 minCMP B. AdajantoSaroli Commercial,Textile Existing36‐60m 11 6500 24000 markets&industriesand andproposedtobe 69% 88% 43.5 48.6 10% publicbuildings widenedto 60min C. SarolitoUmbhel 8 3000 10000 Mostlyvacant 45mRoWproposedh h inCMP 0% 15% 22.0 22.9 4%

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 1: Introduction

3.MajuraGateto Karmala 15 4400 19500 25% 44% 46.1 59.6 23% A. MajuraGateto Residentialand Existing18‐36m Ved 7 4400 19500 Katargamtextile Proposedto36m 48% 64% 26.2 34.3 24% powerlooms (exceptsectionin oldcity) B. VedtoKarmala 9 4300 19200 Mostlyvacant Existing‐No 0% 22% 19.9 25.4 22% connectionacross river45mproposedinCMP withriver

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 1: Introduction

1.10.5 Observations

Rapid Transit Corridor 1: Dream City to Vav Rapid Transit Corridor 1 section from Majura Gate to Sarthana section has the maximum PHPDT about34000 in year 2046 which is considerably high. In the year 2026 also, the demand is 15000 PHPDT. In orderto accommodate passenger flow of this magnitude, a metro system is more appropriate. The section fromDream City to Majura Gate is not fully developed as yet and has the proposed diamond hub ‘Dream City’coming up in the future. The demand along this section is therefore expected to increase from 7300 PHPDTin 2026 to 19500 PHPDT in 2046. The rapid transit corridor in this section would support the proposedDream City development and hence can be considered for metro along with Majura Gate to Sarthanasection.

The demand build up from Sarthana‐Kamrej/Vav is comparatively slower as this section is currently vacantand the development of the area is expected to happen post 2026. This section can therefore be consideredfor metro in Phase II.With and without project analysis shows that this corridor if planned as a metro, would reduce thecongested network length to 30% in comparison to 44% in the ‘Without metro’ scenario. The travel timesaving along this corridor would be around 10% in with metro scenario.

Rapid Transit Corridor 2: Bhesan to Umbhel Bhesan –Umbhel rapid transit corridor connects western part of the city to the city centre and commercialarea coming up along Saroli corridor. As presented in the summary above, the section from Bhesan to Saroli(i.e. A & B) has 16500‐24000 PHPDT in 2046 according to demand assessment. In the year 2026, thepassenger demand is around 5800‐6500 PHPDT. Saroli‐Umbhel section demand in 2026 is 3000 PHPDTincreasing to 10000 PHPDT. However, as and when the High Speed Rail corridor and station comes up,external passenger demand would also get added to this corridor. With and without project scenario showsan overall 10% benefit in terms of private vehicular travel time along the corridor.

Since the passenger flow from Bhesan‐Saroli section is more than 15000 PHPDT in 2046, it is proposed toconsider metro as the mode for Bhesan‐Saroli section. Extension of this corridor to Umbhel may beconsidered in Phase II based on HSR project implementation and demand analysis.

Rapid Transit Corridor 3: Majura Gate to Karmala This corridor has a passenger demand of around 19000 PHPDT in year 2046. Majura Gate to Ved section isabout 7km, which is predominantly residential in the Ved area and has textile industries and power loomstowards Katargam. Looking at the demand, this corridor can be recommended for metro system, howeverowing to road width constraints in the Majura Gate to Katargam section, underground metro may have tobe

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 1: Introduction

considered. The section from Ved to Karmala is completely vacant and currently there is no connectionacross the river. This proposed growth towards north of the city may take time to build up. The 2026demand for both the sections is not very high (around 4400 PHPDT). This corridor may hence be consideredin Phase II. In terms of travel time, significant savings to the tune of 25% is observed.

1.10.6 Economic Effects (Social Cost Benefit analysis)

Economic analysis have been undertaken to assess economic effects of alternative transit system options for identified corridors. Consideringthe ridership potential of the identified two corridors, two different transport system alternatives namely(i) Metro and (ii) BRT have been analysed through costs and benefits perspectives as given in Table 1.5.

Table 1.5:Ridership Potential Year Ridership (in lakh)

Metro BRT

2024 2.8 2.7

2028 7.4 4.1

2038 14.3 7.2

2048 18.3 9

This section attempts to estimate the incremental benefits of metro project over BRT Project for twoidentified corridors. The incremental social benefits can be divided into direct and indirect benefits as given in Table1.6.

Table 1.6:Ridership Quantifiable and Non Quantifiable Benefits Indirect benefits due to Incremental Direct Benefit due to Metro Sr. No Benefits decongestion on other modes/routes Project owing to Metro Project 1 Lower Vehicle The Metro Project is likely to contribute VOC would also get reduced for Operating Cost (VOC) to a diversion of a larger number of vehicles plying on the mixed traffic (including Capex in passengers from private and other public zone due to decongested roads. The Vehicle, Maintenance modes to the metro as compared to the effect would be more pronounced in cost and Fuel Saving) BRT alternative. This will lead to more case of a metro alternative. pronounced savings in vehicle operating t (VOC)

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 1: Introduction

2 Passengertime saving Speed of metro is higher in case of a Time savings to mixed lane vehicles metro leading to higher savings in terms due to decongestion. Decongestion of Vehicle Operating Time (VOT) as benefits likely to be higher in case of compared to BRTS alternative. metro hence enhancing the VOT per The diversion of passengers is higher in vehicle plying on mixed lane VOT case ofmetro as compared to BRT. Thus, benefits will be enhanced at the aggregateVOT benefits would be higher, aggregate level due to higher metro Reduction of waiting time for trips ridership v/s in a BRT. diverted to Metro from Intermediate Para Transit, two wheelers, cars as compared to BRT owing to higher 3 Reduction in Decreased carbon emissions from Number of total vehicleswould be Pollution highernumber of diverted vehicles on reduced due to Public Transport. This Metro as compared to BRT alternative. reduction would be higher in case of Also, BRT Buses would also generate metro, leading to higher speed and emissions. All such emissions would not high fuel efficiency in mixed lane and happen in case of Metro. hence Lower Carbon emissions.

4 Reduction in Lower accidents due to decrease in no, of ‐ accidents Vehiclesofontheprojectcorridorowingto trips divertedtoMetro

5 Better access to Shortertripdistancesforworkersemployedon workplace due to TODstations,employmentinMetrocase as TOD compared toBRTbase. 6 Econ. Impetus to micro Betterandfasteraccessibilitydue toMetro Improved accessibilitydueto region Service may enhance labourpoolandskill decongested roads/other modes may availabilitywithmultiplierbenefits enhance labour poolandskillavailability with multiplierbenefits.

7 Overall increased Betterquality of Benefits resulting from mobility lifetocitizens,particularlytodaily commuters, Reducedcongestioncaptured. women, students, elderly anddisabled.

8 Benefits to City Wouldimprovecityimageattractinghigher Image Investmentsandbusinessescoulddecrease Outmigrationandincreaseimmigration.

9 Better Comfort Improvedquality ofservices,ease,and LeveltoPassengers reduction incrowding owing commuting tohigherfrequencyand through City Bus speed.ThesefactorsenhanceComfortLevel Service to Passengers.

10 Indirectbenefitsof Diversion of Traffic will also contribute to ReducePollutionto Reducedcongestionandpollutionthereof. Population leaving around project corridor

Source: Alternative Analysis Report, CEPT University,Ahmedabad

Based on the demand analysis, it can be concluded that all three corridors may be

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 1: Introduction

considered for metro.However, in the first phase following corridor /corridor sections are recommended:

• Dream City‐ Sarthana (21.61 km) • Bhesan‐Saroli (18.74 km) For Phase II, Majura Gate‐ Ved can be considered. The extension to Karamala based on road networkdevelopment and demand build can be considered after demand assessment. Similarly, extensions fromSarthana‐Kamrej/Vav and Saroli‐Umbhel can be taken up in the subsequentphase.

1.10.7 Environmental and Social Considerations for Alternative Analysis

As per provisions of the EIA Notification, 14th September 2006 and its amendments, any person who desires to undertake any new project in any part of India or the expansion or modernization of any existing industry or project listed in Schedule‐I of the said notification shall submit an application to the MOEFCC, Government of India in accordance with the guidelines issued by the Central Government in the MoEFCC from time to time. Metro Rail project is not included in the Schedule‐I of the EIA Notification, 2006. Thus, the project does not require an environmental clearance certificate from the MoEFCC.

However, Appraisal Guidelines for Metro Rail Project Proposals, issued by Ministry of Housing & Urban Affairs (MoHUA), Government of India (September 2017); recommends a preliminary environmental analysis of the project, to identify environmentally sensitive areas early on, so that these areas can be avoided if possible during design.

For the potential metro corridors, a preliminary environmental analysis of the project has been done. This is to identify environmentally sensitive areas early on, so that these areas can be avoided if possible during design. During the DPR preparation the section finalized based various design considerations and alternative construction techniques to reduce the impact on environmental and social aspects. These details are described as under:

Design Considerations

I. Corridor-I: Sarthana to Dream City

Underground Section: This corridor runs from North‐Eastern parts of Surat to Central to Southern parts of Surat. From chainage 3805.00m to chainage10270m, section has been envisaged as Underground section due to inadequate space available on road in the areas like Kapodra, LabheshwarChowk, Central Warehouse, Surat Railway Station, Muskati Hospital and Gandhi Baug and Row is less than 20m through which alignment is passing and planning elevated metro alignment on such narrow road will involve demolition of large number of structures. It is also required to provide metro stations at interval of approximately 1.00 Km, in this stretch to serve inhabitants, which further requires more width and resulting in more demolitions.

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 1: Introduction

The alignment is critical from alignment point of view near to LabheshwarChowk Station and Moskati Hospital Station due to space constraints and heavy congestion on road areas and to save dismantling of large number of structures. These two underground stations have been planned on side platform pattern for UP line and Down line at different levels i.e. one‐over other. To accommodate these two level stations up line and down line tunnels have been planned one above other by tapering the inter tunnel distance on both sides of the stations.

Elevated Section: In order to minimize land acquisitions and to provide good accessibility from either direction, the metro alignments are located mostly along the center of the roads with single pier supporting the viaduct so that the existing roads remain in use as usual. But, at some locations the geometrics of the roads especially at road turnings may not match with geometric parameters required for metro rail systems. In such cases, either the alignment will be off the road or some properties abutting the road would get affected.

II. Corridor 2: Bhesan to Saroli

This Corridor runs from North‐Western parts of Surat to Central area and finally terminates towards Eastern parts of Surat. The entire corridor is elevated corridor. As per Surat DPR‐ 2018, Saroli Station’s entry/exit S‐1 (Area ‐595.90 sq.m) is proposed in area of ShyamSangini Textile Market, which is G+6 with basement Parking. During the Site visit by GMRCL team from 05/12/2019 to 07/12/2019 with RITES & SMC representatives for SIA survey, it is found that Entry/exit of the station is partially affecting ShyamSangini Textile Market and it may be needed to partially demolish the building which may affect 48 shops. The location of Entry/Exit of Saroli Station is shown in Figure 1.3. In order to reduce the demolition of building and to reduce R&R issues, it is being proposed to relocate the exit as there is enough open land available and road width is sufficient to build Entry/exit structures.

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 1: Introduction

Figure 1.4:Entry/Exit of Saroli Station

Structure Affected due to Entry/Exit

III. Depot Planning

Design Interventions carried out at Dream City Depot and along the alignment in roder to reduce the impact on ecology, PAFs and land acquisition. The depot proposed in the DPR was approximately 3 km away from Dream City Metro stations and is located in low laying marshy land. The new depot proposed is approximately 700 mts away from the Metro Station and easy to approach from the main road. The drawing showing the proposed new depot location is given at Figure 1.4. The new depot location is identified at a location, where there is minimal marshy land and no land acquisition is involved.

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 1: Introduction

Figure 1.5:Dream City Depot Location

New Depot Location

Old Depot Location

A. Alternative Construction Techniques

Underground Alignment: For this stretch, cut and cover method of the underground construction can be employed for the construction of the underground sections. However keeping in view the inconvenience to the traffic movement and land acquisition, it is proposed to use Tunnel Boring Machine (TBM) or New Austrian Tunnelling Method (NATM) in the overburden soil mass. Tunnel excavation for a major length of underground section is expected to be carried out by Tunnel Boring Machines. July 2020 24

Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 1: Introduction

During tunnelling, the use of precast concrete tunnel segments has been widely used due to its efficient and economical installation process compared to that of normal cast in‐situ lining practice and also reduces the construction time at site and less exposed the pollution during construction.

Underground Stations: No land at surface is required permanently for underground section, except for small areas for entry/exit structures, traffic integration, chilling plant and ventilation shafts at stations. To the extent possible these will be located either on footpath edge or in front marginal open setback of the building along the road. All the 06 underground stations have been proposed to be constructed by cut and cover with top‐down or bottom up methods. The diaphragm walls for such station constructions would be 80 to 120 cm. thick and will function as a permanent side wall of the station. By resorting to top‐down method the surface could be restored quicklyand further excavations and construction of the station will not hamper the surface activities which provide the early traffic restoration and less exposed the pollution during construction.

Elevated Section: The choice of superstructure has to be made keeping in view the ease of Constructability and the maximum standardization of the formwork for a wide span ranges in order to reduce the traffic congestion at work sites, to reduce air and noise pollutions. The segmental construction technology is proposed for construction of the corridors due to the following advantages:

• Segmental construction is an efficient and economical method for a large range of span lengths and types of structures. Structures with sharp curves and variable super elevation can be easily accommodated. • Segmental construction permits a reduction of construction time as segments may be manufactured while substructure work proceeds and assembled rapidly thereafter. • The area required is very less for this technology in compared to cast in situ technology. The superstructure is manufactured at a place away from busy areas and placement of superstructure is done with the system erected from piers at heights. • It is easier to transport smaller segments by road trailers on city roads. • It is easy to incorporate last minute changes in span configuration if the site situation so warrants. • Interference to the traffic during construction is significantly reduced. • Segmental construction contributes towards aesthetically pleasing structures and good finishes. • The overall labor requirement is less than that for conventional methods. • Better quality control is possible in the casting yard • During construction, the technique shows an exceptionally high record of safety. • The method is environment friendly as no concreting work is carried at site for the superstructure.

Elevated Stations: Elevated station is generally proposed with elevated concourse so that land is required only for locating the entry/exit structures. To the extent possible the Entry and Exit points of stations (underground and elevated) were planned on the foot paths.Traffic integration facilities are provided wherever required and, but no July 2020 25

Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 1: Introduction

land is proposed for acquisition. In view of the constraints on space on ground floor, it is proposed to provide the concourse area exactly below the Station Building at mezzanine level. All the stations in elevated stretch including terminal station are planned with side platforms. The staircase giving access to concourse area from ground will be located at the edge of footpaths or in front marginal open setback of the buildings in the as far as possible in the open space. Nevertheless it is not possible to find open space at all the locations therefore acquisition of certain private structures is inevitable.

In the cross section of station structure, viaduct column will be located on the median/footpath and other supporting columns/piers shall be provided on other sides of the road within ROW. In some the cases where space is major constraint, the cross section is supported by a single viaduct column and cantilever arms to eliminate the columns in the right of way.

1.11 COVID19 Lockdown and Its Impact on SIA/RAP Process COVID‐19 has become a global issue and declared as pandemic by World Health Organization (WHO). Over the last few months, the whole world is collectively fighting against this pandemic to keep people safe. In India, the first case was officially identified on 30 January 2020 in Kerala. With this identified case in India, the COVID 19 outbreak created a kind of threat to general public and alerted the Government to monitor closely the 2019-nCoV situation and to intensify preparedness and response efforts. With the intent to contain the spread of Covid‐19, Hon’ble Prime Minister of India had announced a nationwide complete lockdown of 21 days on 25th March, 2020. But, as spike in corona cases continued, the Prime Minister again, announced that the lockdown to be continued till 17th May, 2020. However, even today the situation is not normal in Surat.

By end of September 2019 the survey team has completed survey of 358 project affected households. After submission of draft report, a joint site verification visit was conducted from 6th to 7th November, 2019 by GMRCL, RITES and survey team (DQF). During the visit GMRCL officials suggested to add some structures for social survey in proposed station locations.The structures as instructed by GMRCL to add were covered under census socio‐economic survey. By the end of December, the survey team have completed the survey of project affected households in both the corridors but the survey of 451 Textile Market in kamelaDarwaja could not be completed due to the unavailability of the owner of the building. The 451 textile market is located near proposed kamelaDarwaja station in Bheshan to Saroli corridor. There are approximately 150 PAHs were identified during site visit. The survey of 451 textile market could not be

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 1: Introduction

completed due to non‐availability of all the owners and reluctance of the tenants for the survey. After several meetings with the available owners and tenants, the survey of textile market was initiated by the survey team in the presence of GMRCL and SMC officials on 19/03/2020.But due to declaration of lockdown in the country on 24th March, 2020 the social survey of 451 Textile Market was again stopped. As a result it was not possible to visit the site and contact PAPs of the building.

As recommended by AFD, GMRCL has made efforts to collect the contact numbers of owners and tenants of 451 textile market during this COVID‐19 lock‐down period. GMRCL contacted few PAPs whose telephone numbers were available. However, they refused to share information over telephone. Telephone numbers for the majority were still not available as the PAPs refused to share information of any kind. GMRCL again tried to convince the owners and tenants to conduct survey through telephone but due to current pandemic situation they are ready for survey once the situation becomes normal. Hence, the survey and consultation will be completed as soon as the situation permits.

1.12 The Report The Social Impact Assessment report is presented in 14 chapters. The Chapter‐1 is on Introduction of the project. Benefits of the project, project influential area, project description, scope of land acquisition and resettlement, minimize resettlement, objectives of RAP,AFD& KFW requirement, alternative analysis and COVID 19& its impact on SIA/RAP process. Study approach and methodology is given in Chapter‐2. Land Assessment is presented in Chapter‐3. Enumeration of affected properties and families is presented in Chapter‐4. Socio‐economic and cultural profile of affected population is given in Chapter‐5. Potential social impacts are presented in Chapter‐ 6.Chpater‐7 is on consultation, participation and information disclosure. Legal and policy framework is presented in Chapter‐8. Gender action plan is given in Chapter‐9. Chapter‐10 is on relocation, resettlement and income restoration. Institutional arrangement is presented in Chapter‐11. Chapter‐12 is on resettlement and compensation costs and R&R benefits costs. RAP implementation schedule is presented in Chapter‐13. Monitoring and evaluation is presented in Chapter‐14. The Stakeholder Engagement Plan is presented in a separate document.

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 2: Approach and Methodology 2

Approach and Methodology

2.1 Background The objective of SIA is to prepare a complete inventory of structures, affected households and persons, to identify social impacts, and to prepare RAP. In order to capture data for the present exercise, both primary as well as secondary sources were systematically tapped. As a part of SIA, census socio‐economic survey has been conducted in the Corridor of Impact (CoI) zone to identify the affected structures, households/persons and list out the adverse impacts of the project. The approach and methodology for undertaking the SIA and developing the RAP is discussed in this chapter.

2.2 Scope of the SIA Study • SIA and RAP is to be prepared in accordance with the guidelines of the Government of India, Government of Gujarat and World Bank (WB) Environmental and Social Standard (ESS) 5 "Land Acquisition, Restrictions on Land Use and Involuntary Resettlement" To prepare area specific social assessment to support development of a locally relevant approach to resettlement, which provides benefits to people in the project area. SIA to be carried out by conducting primary and secondary surveys and site visits in order to know the overall social, economic, cultural and religious aspects of the project. • The socio‐economic survey is to be conducted for all affected households located within area under right of way (RoW) of line, stations and depot/facilities of the project. • The social assessment will include gender and poverty issues and local aspects. The term "local aspects" includes land acquisition, livelihood restoration plan etc. • To determine the PAP and the scope and magnitude of resettlement land and land acquisition/project effects, and list likely losses of households, lands, business and income opportunities as well as affected community assets and public buildings;

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 2: Approach and Methodology

• To prepare compliance procedures for implementation of the project. These include safety concerns, child labour, compliance of labour laws in India, women in construction activities, basic wages for skilled/unskilled workers, wage equality, child care facilities of workers around the sites. • To ensure participation of people in the planning phase, various sections of PAPs and other stakeholders to be consulted through workshops, focus group discussions and individual interviews. • To prepare Resettlement Action Plan (RAP) with participatory approach for the project to mitigate, compensate, resettle and rehabilitate the adverse social impacts caused by the proposed project. • The RAP will include project description, summary of census survey and socio‐ economic survey, legal framework, entitlement matrix, institutional framework, grievance mechanisms, implementation schedule, R&R cost estimate and monitoring and evaluation mechanisms.

2.3 Objective of the SIA The main objectives of Social Impact Assessment (SIA) study is to

• Provide inputs of social concerns to fit together in project design and to avoid or minimize the adverse social impacts with the best possible engineering solution at minimal cost. The output of social impact assessment exercise would constitute the inputs of RAP. • Prepare socio‐economic profile of the project affected households/persons based on information collected during census and socio‐economic survey. • Assess the negative impacts (direct and indirect) and to suggest mitigating measures to avoid or at least minimize the adverse impacts on nearby communities and natural environment, peoples and properties falling along the proposed metro rail alignment, people indirectly affected by the way of disruption of livelihood, breakage of community linkages, impacts arising from land acquisition and resettlement, impacts on indigenous people if any, impacts on human safety etc. • Minimize and /or avoid the adverse impacts, necessary modifications are to be made at design stage. But in cases of unavoidable negative impacts these would be mitigated through suggested appropriate measures. • Finally to prepare RAP as a part of SIA study to mitigate negative impacts of the proposed corridors of Surat metro rail project.

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 2: Approach and Methodology

2.4 Approach and Methodology The study has been prepared in accordance with the Right to Fair Compensation and Transparency in Land Acquisition, Rehabilitation and Resettlement Act, 2013, Right to Fair Compensation and Transparency in Land Acquisition, Rehabilitation and Resettlement (Gujarat Amendment) Act, 2016 and World Bank (WB) Environmental and Social Standard (ESS) 5 "Land Acquisition, Restrictions on Land Use and Involuntary Resettlement". The objective of the SIA study is to have a complete understanding of socio‐economic conditions of the affected and displaced households, inventory of public assets, to identify social costs involved and to prepare RAP. Both qualitative and quantitative approaches were followed in the study. Various tools of data collection like interview schedule, focus group discussions, in‐depth interviews, and transect walks were used during the survey. The study was conducted in three phases. The process flow chart indicating the sequential flow of activities is given in Figure 2.1.

2.4.1 Phase – I: Pre Survey Activities 2.4.1.1 Collection and review of project literature Upon received of metro alignment from GMRCL, the RITES reviewed the alignment drawing and maps. A verification exercise was carried out with GMRCL officials to identify the project areas in general and affected areas in particular based on alignment drawing. The information verified during this exercise formed the base for carrying out the census and socio‐economic survey. Based on relevant documents the consultant carried out social screening of the project. The relevant documents include alignment drawing, DPR prepared by DMRC, 2011 census of India data, RFCTLARR Act, 2013, RFCTLARR (Gujarat Amendment Act) 2016, Alternative analysis report prepared by CEPT, World Bank Environmental and Social Framework (WBESF) 2018. The same documents have been reviewed for preparation of SIA report.

2.4.1.2 Rapid reconnaissance survey to familiarize field activities Following to the review and consultations, rapid reconnaissance visits were conducted as part of ground truthing exercise. Rapid reconnaissance visits usually involves short period of visit in the field to familiar with the project area, to identify major social impacts/risks and to understand social issues, problems, organisations through site visit, interview with local people and observation. Team comprising of social scientists, engineers and environmental planners of RITES undertook rapid reconnaissance visits of proposed corridors of metro rail, Phase‐I. Women were also part of the social survey team to facilitate interaction with women in project area(s). The purpose of the reconnaissance was to have an overview of the likely extent of impact on people because of the impending development of the metro rail. This has enabled to cross verify the issues identified through the review of DPR and alignment drawings and also provided the basis for field research preparation and helped in developing and testing survey questionnaires and checklists.

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 2: Approach and Methodology

2.4.1.3 Scoping and other Pre survey activities Both the review and rapid reconnaissance survey helped in finalizing the study tools and techniques and inception report detailing the final methodology and work plan.

2.4.2 Phase II: Survey Activities 2.4.2.1 Enumeration of Structures Before the actual household socio‐economic survey, all the structures (i.e. residential, commercial and common properties) that were likely to be affected by the project were identified and were enumerated considering the ROW and its alignment drawing. The private assets were marked with distinct numbers, and type and use of structure was recorded.

2.4.2.2 Census and Socio‐economic Survey Based on currently available alignments and route map details, a census and inventory of loss survey of all physical structures falling within the RoW was carried out. This survey documented the type of structures (size, area) and the nature of use. Along with the census survey of all the structures, socio‐economic survey of affected households has been carried out to collect details of affected persons/households. Tools/methods employed for data collection included (Survey and other Tools attached as Annexure 2.1, and Annexure 2.2. Following tools were used for data collation:

a. Collection of information through household questionnaires b. Observations/ physical verifications and capturing images of the structures likely to be affected. c. Stakeholders Consultations/Meeting and Individual Interview/Discussions with departments directly involved in land acquisition and R&R activities of the project like District Administration, Revenue Department. Various stakeholders including NGOs have been identified for consultation in different stages of project and the details have been given in Stakeholder Engagement Plan as separate document. The census survey of the structures and the socio‐economic survey of affected households would be helpful/ used in establishing the Cut‐ Off date.

The household social survey was carried out with the help of a pre‐tested “Household Questionnaire”. Prior to commence of social survey at household level, Social Development and Safeguard Specialists of RITES provided two days training to the local investigators of Development Quest Foundation (DQF) including male and female to educate them about conducting social survey and group discussion, addressing gender issues and maintaining field data. The aspects covered in the Questionnaire were identification particulars of PAHs/PAPs, social profile, family details, occupation, source of income, family expenditure, household assets, information on affected structure,

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 2: Approach and Methodology

commercial/self employment activities, employment pattern, opinion and views of PAPs on project and resettlement and rehabilitation. Most part of the questionnaire has been pre‐coded except those reflecting the opinion and views of PAP, which have been left open‐ended. The socio‐economic data was collected during August‐September 2019.

2.4.2.3 Qualitative Survey Quantitative surveys may not always reveal the facts. This is particularly true when assessed for poor and vulnerable sections and their dependence on community resources. Qualitative surveys were conducted for evaluation of both affected population and implementation capacities. The qualitative survey included public consultation at project level, group discussions, and in depth interviews with various sections of people such as small business entrepreneurs (SBEs), kiosks, squatters, knowledgeable persons and community leaders to elicit their expectations and suggestions, which will support and provide additional information collected through quantitative survey. The knowledgeable person refers to the Key informant person who has specialized knowledge on the subject. During social survey focused group discussions were organized to discuss with women on various gender issues like child education, health, livelihood, decision making, women representation, safety while travelling etc. The social field work was started on 26th July, 2019 and it went up to September, 2019. The second phase of field work took place from November, 2019 to January, 2020. In between joint site visits were conducted by GMRC officials, RITES expert and DQF team in the months of November, December, 2019 and January, 2020. 2.4.2.4 Review of legal policy provisions and implementation capacity Relevant national and funding agencies guidelines pertinent to the land acquisition, rehabilitation and resettlement were reviewed. To study implementation arrangements and its capacity in delivering the R&R services, preliminary verification of these arrangements and discussions with officers of GMRCL has been done.

2.4.3 Phase III: Post Survey Activities – Analysis and Reports 2.4.3.1 Data Analysis and Reporting Both qualitative and quantitative data analyzing methods were used to analyze the data collected/gathered from the primary as well as secondary survey. Statistical techniques along with qualitative data analysis methods were used to obtain required results. These have been analyzed and presented in this report. The RAP outlines the details of the project, description of the project location, the magnitude of impacts based on the census, and spells out the necessary implementation procedures for resettlement and rehabilitation of the entire project affected persons including the entitlement matrix as well as the legal framework and policies.

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 2: Approach and Methodology

FIGURE 2.1 APPROACH & METHODOLOGY FOR SOCIAL IMPACT ASSESSMENT STUDY

Phase‐I PRE SURVEY ACTIVITIES

LITERATURE REVIEW & PRELIMINARY PRELIMINARY SURVEY & LAUNCHING CONSULTATIONS OF FIELD WORK

• Detail Project Report(DPR) • Ground truthing survey of project area • Project Alignment Drawing • Preparation & testing survey • instruments Social Impact Assessment Report/Chapter • National & State Policy on Land • Draft Inception Report Acquisition, Rehabilitation & Resettlement • Finalization of Inception Report • World Bank’s Environmental &Social • Identification and recruitment of Framework,2017(ESS5) agencies/firms for data collection • Other available documents

Phase‐II SURVEY OF PAFs/PAPs & IMPLEMENTATION SYSTEM

PROJECT AFFECTED IMPLEMENTATION ARRANGEMENTS FAMILIES/PERSONS/COMMUNITIES • Analysis of legal policy and regulation • Training the Field Staff • Content analysis • Inventory survey of affected properties & • Field work arrangement, data collection, analysis & draft SIA/RAP families • 100% Census survey among the affected report families/persons • One to one household interviews • Public consultation • FGDs with PAFs, Vulnerable group

Phase‐III POST SURVEY ACTIVITIES, ANALYSIS,REPORT

DATA ANALYSIS AND SIA REPORT CONSULTATION ON SIA REPORT

• Data tabulation and analysis plan • Assist authority in conducting public • Data coding, cleaning and entry hearings • Finalisation of SIA report structure • Presentation of draft SIA report to • Analysis of survey results GMRCL • Prepare and submission of draft SIA report • Review & comments from GMRCL,AFD & KFW • Incorporation of comments and submission of the final SIA report

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 3: Land Assessment 3

Land Assessment

3.1 Land Requirement In order to minimise land acquisitions and to provide good accessibility from either directions, the metro alignments are located mostly along the centre of the roads, which lie on the corridor.But, at some locations the geometrics of the roads especially at road turnings may not match with geometric parameters required for metro rail systems. In such cases, either the alignment will be off the road or some properties abutting the road would get affected. The design has been made to keep land requirements to the barest minimum possible by realigning the design away from private property and human habitation. The proposed metro rail project will involve acquisition of 543044.86sqm. Out of the total land requirement, 526477.86sqm (96.9%) is government land and only 16567sqm (3.1%) is under private acquisition. However, the project will require very less private land. Corridor wise land requirement is given in Table 3.1.

TABLE 3.1 LAND REQUIREMENT(in Sq.m) S.N Types of Land Sarthana‐ Bhesan‐Saroli Total Requirement Dream City 1 Government Land 324482.22 201995.64 526477.86 (98.0) (95.0) (97.0) 2 Private land 6215.10 10351.90 16567 (2.0) (5.0) (3.0) Total Land 330697.32 212347.54 543044.86 Source: DPR for Metro Project in Surat, DMRC, June 2018. Note: Figure given in bracket indicates percentage

3.2 Intended use of land in the project area The proposed metro rail project shall require land for different purposes. Land is mainly required for MRTS structures (including route alignment), station building, platforms, entry/exist structures, traffic integration facilities, depots/stabling yard, July 2020 34

Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 3: Land Assessment

receiving/traction sub‐stations, radio towers, temporary construction depots and sites, staff quarters, office complex and operation control system(OCC). Permanent land requirement for different components of the project is given in Table 3.2.

TABLE 3.2 PERMANENT LAND REQUIREMENT FOR DIFFERENT COMPONENTS (Sqm.)

S.No Description Sarthana‐ Dream City Bhesan‐Saroli Govt Pvt Govt Pvt. Total 1 Stations 15283.70 6215.10 8245 10351.90 40095.7 2 Running 3492.82 ‐ 1301.94 ‐ 4794.76 Section 3 Ramp 11160 ‐ ‐ ‐ 11160 4 Depot 240900 ‐ 169500 ‐ 410400 5 Staff Quarter, 25000 ‐ ‐ ‐ 25000 Office complex and OCC 6 RSS 7000 ‐ 4000 ‐ 11000 Mid Shaft 2500 ‐ ‐ ‐ 2500 Parking 19145.7 ‐ 18948.7 ‐ 38094.4 Total 324482.22 6215.10 201995.64 10351.90 543044.86 Percentage (%) 59.7 1.14 37.2 1.9 100 Source: DPR for Metro Project in Surat, DMRC, June 2018.

3.3 Temporary land requirement The Total land required for temporary acquisition is 36 ha which is considered to be government open land. Corridor wise summary of temporary land requirement is given in Table 3.3. TABLE 3.3 SUMMARY OF TEMPORARY LAND REQUIREMENT (m2)

S.No Name of the corridor Area Ownership (m2) 1 Sarthana – Dream City 180000 Government

2 Bhesan ‐ Saroli 180000 Government

Total 3,60,000

Source: DPR for Metro Project in Surat, DMRC, June 2018.

3.4 Type of Open Land Table no 3.4 show corridor wise types of open plots. Out of the total 72 open plots, 39 open plots are found in Corridor‐1 whereas 33 open plots are in Corridor‐2. Majority of

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 3: Land Assessment

plots belong to government (36), followed by private plots (32). Another two plots each belong to Trust and religious institutions in both the corridors. TABLE 3.4

CORRIDOR WISE TYPE OF OPEN PLOTS

S.No Corridors Govt. Private Trust Religious Total 1 Corridor‐1(Sarthana 24 14 1 0 39 to Dream City) 2 Corridor‐2 12 18 1 2 33 (Bhesan to Saroli) Total 36 32 02 02 72

3.5 Present use of land in the project area Table 3.5 shows corridor wise present use of open plots. Majority of plots are being used for commercialpurposes (25) whereas 12 plots are used for residential purposes. Remaining 18 plots are found in barren land and 17 open plots are used for other purposes like parking, garden, dumping area etc in both the corridors. TABLE 3.5 CORRIDOR WISE PRESENT USE OF OPEN PLOTS

S.No Corridors Residential Commercial Barren Others Total 1 Corridor‐ 07 11 10 11 39 1(Sarthana to Dream City) 2 Corridor‐ 05 14 8 6 33 2(Bhesan to Saroli) Total 12 25 18 17 72

3.6 Ownership of land in project area Corridor and location wise plot no, type of land, present use of land, total area,impact (partially or fully)and ownership of land is given in Table 3.6 and Table 3.7. It is noted noted that 29 owners of these plots were not available in the city and they have not been covered under socio‐economic survey. Therefore, it is not possible to give corridor wise exact no of PAPs. The term partially affected structure defines that if a structure is affected due to land acquisition and the same is viable either for residential or commercial uses or any other purposes after acquisition. Fully affected structures defines that if a structure is 70% affected due to land acquisition then it is considered as fully affected.

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 3: Land Assessment

TABLE 3.6 LOCATION WISE DETAILS OF LAND IN CORRIDOR‐I

S. No Total Impact Village/ Type of Present use Plot No Area (P‐Partially, Ownership Location Land of Land (sqm) F‐Fully) 1 Sarthana FP‐61 Private Commercial 535.9 P Manishbhai Chandrakant 2 Sarthana FP‐3 Private Others 574.5 F Bhai 3 Varaccha F MarutiBeker FP‐31 Private Commercial 548.1 y 4 Varaccha F FP‐23 Private Residential 505 Not Found 5 Nana Varachha F FP‐90 Govt. Others 496 SMC 6 Nana Varachha F FP‐24 Private Residential 481.1 Himmatbhai 7 Jivandhara F ‐‐ Private Residential‐ ‐‐ ‐‐ Society 8 Mamta Park F ‐‐ Private Residential ‐‐ ‐‐ Society 9 Mamta Park P ‐‐ Private Residential ‐‐ Private Society 10 Kapodara F FP‐44 Govt. Others 180.7 SMC 11 Kapodara FP‐ F Govt. Commercial 175.1 SMC 51,52 12 Labheshwarch F Dhansukhbh FP‐06 Private Commercial 690.1 owk ai 13 Labheshwarch F FP‐02 Private Residential 688.1 Jayeshbhai owk 14 Labheshwarch F FP‐05 Private Commercial 562.1 LalitBhai owk 15 LabheshwarCh F ‐‐ Govt. Others ‐‐ SMC owk 16 Central Ware FP‐13 Govt. Commercial 174.3 F SMC house 17 Central Ware FP‐M/7 Govt. Others 173.3 F SMC house 18 Surat Railway ‐‐ Govt. Others 185.9 F SMC station 19 Surat Railway ‐‐ Govt. Others 180.5 F SMC Station 20 Maskati CS‐ Govt. Others 1902.2 F SMC Hospital N0.680, 681 21 Maskati CS‐ Govt. Commercial 723 F SMC Hospital N0.693, 708,

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 3: Land Assessment

22 Chowk Bazar Ward Govt Others 166.5 F SMC no‐10, (P‐29), CSN227 1/P 23 Chowk Bazar Ward Govt. Others 162.2 F SMC No‐11

24 Kadarsha Ni Ward Govt. Commercial 535.9 F SMC Nal Station no‐2

25 Kadarsha Ni TP‐2/FP‐ Govt. Others 589 F SMC Nal Station 27

26 Majura Gate TP‐2/FP‐ Dayalji Religious Residential ‐‐ F 33 Ashram 27 AlthanTename FP‐106 Govt. Barren 574.5 P SUDA nt 28 AlthantTenam FP‐ BhatarGramp ent 109/TP‐ Govt. Barren ‐‐‐ P anchayat 26 29 AlthanGaam ‐‐‐ Private Commercial ‐‐‐ P Krishna Bhai

30 AlthanTename SanjaybhaiPr ‐‐‐ Private Commercial ‐‐‐ P nt ajapati 31 AlthanGaam ‐‐‐ Private Commercial ‐‐‐ P Shankarbhai 32 VIP Road TP/28‐ Govt. Barren 440.4 F SMC FP‐ 10,11 33 VIP Road TP/37‐ Govt. Barren 533.2 F SMC FP‐38/P 34 Women ITI TP/42‐ Govt. Barren 535.5 F SMC FP‐74/P 35 Women ITI TP/43‐ Govt. Barren 595 F SMC FP‐86/P 36 Bhimrad TP/42‐ Govt. Barren 574.5 F SMC FP‐78 37 Bhimrad TP/42‐ Govt Barren 535.8 F SMC

38 Convention ‐‐ Govt. Barren 574.5 F KHUDA Centre 39 Dream city ‐‐ Govt. Barren 535.8 F KHUDA

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 3: Land Assessment

TABLE 3.7 LOCATION WISE DETAILS OF LAND IN CORRIDOR‐II Present Impact Total Type of Use (P‐ Ownership S.No Location Area Plot No Land of Land Partially, (sqm) F‐Fully) TPS43(Jahagirabad) 1 Bhesan Govt. Barren 499.6 F SMC FP 44/P F 2 Bhesan TPS 9/FP188 Govt. Barren 564 SMC 3 Botanical F TPS 43/FP41/p Govt. Barren 557.6 SMC Garden 4 Botanical Mojejahangirabad F Govt. Barren 536.2 SMC Garden Block 26 5 Botanical P ‐‐ Private Commercial ‐‐ Balwantbhai garden 6 F UgatVarigruh TPS42/ FP 136/p Private Commercial 594.1 Vasudevbhai 7 B.No 240/p and UgatVarigruh Private Residential 536.2 P Rajubhai 217/p 8 UgatVarigruh ‐‐ Private Residential ‐‐ F ‐‐ 9 ShaitalbhaiJayantibhai UgatVarigruh FP‐114 ,Block‐197 Private Commercial ‐‐ F Mehta 10 UgatVarigruh ‐‐ Private Commercial ‐‐ F ‐‐ 11 UgatVarigruh ‐‐ Private Commercial ‐‐ F ‐‐ 12 Palanpor Road TPS 13/FP261 Govt. Barren 594.8 F SMC 13 L.P.Savani TPS 32/ FP 61&62 Govt. Residential 529.1 P SMC School 14 Performing Art TPS32 FP8 Private Commercial 524.2 P HirenAgrawal Center 15 Performing Art TPS32 FP13 Private Commercial 477.8 P Minesh Patel Centre 16 TPS31 FP Adajan Gam Govt. Barren 490 P SMC 195/p&13/p 17 TPS31 FP Adajan Gam Private Commercial 497.4 P RakeshbhaiDudhwala 84/p&196/p 18 Adajan Gam ‐‐ Private Commercial 497.4 P Avinashbhai 19 Aquarium TPS31 FP189&43/p Govt. Barren 514.2 F SMC 20 BadriNaryan TPS 10 FP 50/p Private Residential 531.6 F Society Common Plot Temple 21 BadriNaryan TPS 10 FP 50/p Religious Others 536.7 F Trust Temple 22 Ward No.13 CS No Govt. Others 453.4 F SMC AthwaChaupati 648/p 23 Majura Gate TP 2 FP 33 Religious Others 464 F Dyalji Ashram 24 Ward No 2 CS NO UdhanaDarwaja Private Commercial 429 F ‐‐ 4&5 25 UdhanaDarwaja TP 6 FP_ 389 Govt. Barren 537 F SMC 26 KamelaDarwaja TP7 FP 190 Private Others 529+535 F Torrent Power 27 Anjana Farm TP 7 FP 99 Private Commercial 535.5 F ‐‐ July 2020 39

Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 3: Land Assessment

28 Anjana Farm TP 7 FP 98 Govt. Others 487.2 F SMC 29 Model Town TP 33 FP35 Religious Others 533 F Sunrise Township 30 Model Town TP 33 FP 51 Govt. Residential 440 F SMC 31 Magob TP 53 FP 64 Private Commercial 523.2 P Vikrambhai 32 Bharat Cancer TP 35 FP 225/2 Private Commercial 593.9 P` SurfarozVirani Hospital 33 Saroli TP 35 FP 188 Private Commercial 401.2 P Eicher Group

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 4: Enumeration of Affected Structures and Households 4

Enumeration of Affected Structures &Households

4.1 Background This chapter provides an estimation of the structures and households affected by development of proposed metro rail project in Surat city. All the structures that are affected by the project were identified and enumerated considering the alignment, station location including entry & exist, ramp area, depots are covered under SIA study. The alignment drawing was provided by GMRCL.

4.2 Number of Affected Structures Table no 4.1 indicates the impact of project on the different types of structures i.e. residential, commercial, residential cum commercial and other structures. This table also includes the structures which are both partially and fully affected. It is observed from the table that out of the total 414 structures 23.4% are residential, 49.5% commercial, 6.5% residential cum commercial and 20.5% are other structures. Majorly the commercial structures are affected in both the corridors. It is observed that few (27) residential cum commercial structures are also affected in both the corridors. A total of 273 structures are affected in corridor‐1 whereas 141structures are affected in corridor‐ 2. TABLE 4.1 CORRIDOR WISE TYPES OF AFFECTED STRUCTURES S.No Name of Corridor R C R+C Others* Total 1 Corridor‐1(Sarthana to Dream City) 80 120 13 60 273 2 Corridor‐2(Bhesan to Saroli) 17 85 14 25 141 Total 97 205 27 85 414 (23.4) (49.5) (6.5) (20.5) (100) Note: R: Residential; C: Commercial; R+C: Mixed(R+C) Structure. *Others include school, public toilet, temple, mosque, bus stop, govt. offices, community structures etc. Source: RITES Field Study,2019‐20 Figure given in bracket indicates percentage.

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 4: Enumeration of Affected Structures and Households

Table no 4.2 shows station wise number of affected structures inCorridor‐1.Total 273structures are affected out of which 80 are residential, 120 are commercial, 13 are residential cum commercial and 60 are other structures. The other structures include school, public toilet, bus stop, religious structures, trust and other various government structures. Itis observed from the table that majority of affected structures are commercial in nature. Majority of structures are found in Chowk Bazar andRamp Area (94), Maskati Hospital (39), AlthanTenament (21), Nature Park (19), Surat Railway Station (17), Labheshwar Chowk (17), Kadarshna Ni Nal (14) and Majura Gate Station (13).No structures are found in Surat Women ITI, Bhimarad, Convention Centre and Dream City Station. TABLE 4.2 STATION WISE NUMBER OF AFFECTED STRUCTURES IN CORRIDOR‐I S. No Name of Station R C R+C Others* Total 1 Sarthana Station 0 9 0 0 9 2 Nature Park Station 13 3 2 1 19 3 VarchaChopati Garden 1 0 0 1 2 4 SwaminarayanMandir‐Kalakunj 3 0 0 0 3 5 Ramp Area‐I 0 0 0 1 1 6 Kapodara Station 0 8 1 1 10 7 LabheshwarChowk Station 2 13 1 1 17 8 Central Wearhouse Station 0 2 0 3 5 9 Surat Railway Station 4 0 3 10 17 10 Maskati Hospital Station 4 28 3 4 39 11 Chowk Bazar Station& Ramp Area 47 27 1 19 94 12 Kadarshna Ni Nal Station 4 3 1 6 14 13 Majura Gate Station 0 8 1 4 13 14 Roopali Canal Station 0 1 0 2 3 15 AlthanTenament Station 0 18 0 3 21 16 Althan Gam Station 2 0 0 3 5 17 VIP Road Station 0 0 0 1 1 18 Surat Women ITI Station 0 0 0 0 0 19 Bhimarad Station 0 0 0 0 0 20 Convention Centre Station 0 0 0 0 0 21 Dream City Station 0 0 0 0 0 Total 80 120 13 60 273 *Others includeschool, public toilet, temple, mosque, bus stop, govt. offices,communitystructures etc. R: Residential; C: Commercial; R+C: Mixed(R+C) Structure. Source: RITES Field Study,2019‐20

Table no 4.3 shows station wise number of affected structuresinCorridor‐2.A total of 141structures are affected out of which 17 are residential, 85 commercial, 14 residential cum commercial and 25 are other structures. The other structures include school, public toilet, bus stop, religious structures, trust and other various government

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 4: Enumeration of Affected Structures and Households

structures and offices. It is observed from the table that majority of structures are commercial followed by residential. Majority of structures are affected in Udhana Darwaja (33),Kamela Darwaja (25),Aquarium (21), and Majura Gate Station (12). This is to be noted that few residential and commercial structures are falling between Model Town and Magob Station but these structures are already considered for existing road widening project by Surat Municipal Corporation. TABLE 4.3 STATION WISE NUMBER OF AFFECTED STRUCTURES IN CORRIDOR‐II S. No Name of Station R C R+C Others* Total 1 Bheshan Station 1 2 0 0 3 2 Bheshan Depot Area 0 0 0 1 1 3 Botanical Garden Station 0 1 0 0 1 4 UgatVaarigruh Station 1 1 2 0 4 5 Palanpur Road Station 0 4 0 0 4 6 L.P. Savani School Station 1 0 0 0 1 7 Performing Art Centre Station 1 4 0 0 5 8 Adajan Gam Station 2 5 0 0 7 9 Aquarium Station 9 9 2 1 21 10 Badri Narayan Temple Station 0 1 1 2 4 11 AthwaChaupati Station 0 0 0 5 5 12 Majura Gate Station 0 5 1 6 12 13 UdhanaDarwaja Station 1 26 4 2 33 14 KamelaDarwaja Station 0 21 2 2 25 15 Anjana Farm Station 0 1 0 2 3 16 Model Town Station 1 1 1 2 5 17 Magob Station 0 2 1 1 4 18 Bharat Cancer Hospital Station 0 1 0 1 2 19 Saroli Station 0 1 0 0 1 Total 17 85 14 25 141 *Others include school, public toilet, temple, mosque, bus stop, govt. offices, community structures etc. R: Residential; C: Commercial; R+C: Mixed(R+C) Structure. Source: RITES Field Study,2019‐20

Table no 4.4 shows that out of the total 414affected structures, majority structures (86.3%) are found in private land and 13.7%structures in government land. It is observed from the table that majority of affected structures are located in private land. TABLE 4.4 CORRIDOR WISE NUMBER OF AFFECTED STRUCTURES IN GOVT. AND PRIVATE LAND S.No Name of Corridor No of Structures Total Govt. (%) Private (%) 1 Sarthana to Dream City 41 72 232 65 273 2 Bheshan to Saroli 16 28 125 35 141 Total 57 13.7 357 86.3 414 R: Residential; C: Commercial; R+C: Mixed(R+C) Structure Source: RITES Field Study,2019‐20 July 2020 43

Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 4: Enumeration of Affected Structures and Households

Table no 4.5 shows corridor wise extent of impact of project on affected structures. Out of the total 414structures, 359structures are found fully affected and remaining 55structures are partially affected. The partially affected structures will be compensated for the loss of land and structures as per RFCTLARR Act, 2013. It is observed that majority of the structures are affected fully in both the corridors. TABLE 4.5 CORRIDOR WISE EXTENT OF IMPACT ON STRUCTURES S.No Name of Corridor Extent of Impact on Structures Fully Partially Total 1 Sarthana to Dream City 248 25 273 2 Bheshan to Saroli 111 30 141 Total 359 55 414 R: Residential; C: Commercial; R+C: Mixed(R+C) Structure. Source: RITES Field Study,2019‐20

Table no 4.6 shows corridor wise types of partially affected structures. Total 55 structures are affected partially. Out of the total partially affected structures majority are commercial (22) followed by20other structures. Nine structures are residential and remaining four is residential cum commercial structures. Measures for the PAPs whose both house and trade/livelihood are affected are given in entitlement matrix. TABLE 4.6 CORRIDOR WISE PARTIALLY AFFECTED STRUCTURES S.No Name of Corridor Partially Affected Structures Total R C R+C Others 1 Sarthana to Dream City 7 8 2 8 25 2 Bheshan to Saroli 2 14 2 12 30 Total 9 22 4 20 55 R: Residential; C: Commercial; R+C: Mixed(R+C) Structure. Source: RITES Field Study, 2019‐20

Table no 4.7 shows corridor wise types of fully affected structures. Out of the total 359structures majority are commercial (184), 88areresidential, 64 are other and remaining 23 are residential cum commercial structures. TABLE 4.7 CORRIDOR WISE FULLY AFFECTED STRUCTURES S.No Name of Corridor Fully Affected Structures Total R C R+C Others 1 Sarthana to Dream City 73 113 11 51 248 2 Bheshan to Saroli 15 71 12 13 111 Total 88 184 23 64 359 R: Residential; C: Commercial; R+C: Mixed(R+C) Structure. Source: RITES Field Study,2019‐20

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 4: Enumeration of Affected Structures and Households

Table no 4.8 shows corridor wise type of construction of affected structures. Out of the total 414affected structures majority of structures (229) are permanent (RCC, Single/Double storey building)in nature whereas 157structures are temporary (mud/brick/wood made walls/thatched/tin roof)and remaining 28 structures are semi‐ permanent(tiled roof & normal cement floor). TABLE 4.8 CORRIDOR WISE TYPE OF CONSTRUCTION OF STRUCTURES S.No Name of Corridor Temporary Semi‐ Permanent Total Permanent 1 Sarthana to Dream City 120 6 147 273 2 Bheshan to Saroli 37 22 82 141 Total 157 28 229 414 Note: Open plots were not included in the above table Source: RITES Field Study,2019‐20

Table no 4.9 shows corridor wise ownership of structures. Out of the total 414structures, 179structures are owned by the title‐holders. The title‐holders include only owners.85 structures are owned by trust and various govt. departments.These85 structures also include common properties as well. Talking about non‐titleholders,87 structures are occupied by kiosks, 56 structures are occupied by squatters and remaining seven structures are occupied by the encroachers. It is important to be mentioned that the commercial kiosk are not privately owned. Kiosks are considered as nontitle‐holders. TABLE 4.9 CORRIDOR WISE OWNERSHIP OF STRUCTURES S. Name of Title‐ Trust/ Govt. Squatter Kiosk Encroacher Total No Corridor holder Structure Sarthana to 1 105 60 52 56 0 273 Dream City Bheshan to 2 74 25 4 31 7 141 Saroli 179 85 56 87 07 414 Total Source: RITES Field Study,2019‐20

4.3 Number of Project Affected Households Table no 4.10 shows station wise number of Project Affected Households (PAHs) in Corridor‐1. Out of the total 454 PAHs, 104 are residential, 318 are commercial, 34 are residential cum commercial PAHs. PAHs who are economically affected due to impact on their shops/business establishments are called commercial PAHs. Majority of PAHs are found in Chowk Bazarincluding Ramp area (80), Labheshwar Chowk (69), Central Wear House (69), Maskati Hospital (68), Nature Park (39), Dream City Depot Area (22),

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 4: Enumeration of Affected Structures and Households

Althan Tenament (19) and Majura Gate Station (19).Corridor wise number of PAPs is given in Table 4.12. Number of PAPs is calculated based on average family size considered from available socio‐economic survey data. Locations wise exact number of PAPs can be given only after completion of survey. The reason is out of total PAHs(806) only 60% PAHs covered under socio‐economic survey.11% of PAHs refused to provide family information,5.6% PAHs were locked,3.6% of open plots owners were not available during survey and 19.6% of total PAHs in Textile building are yet to be surveyed. During social survey it was found out that local people have illegally occupied most of government land without title in proposed Dream City Depot area. They have developed aquaculture business of shrimp out there in a large span. TABLE 4.10 STATION WISE NUMBER OF HOUSEHOLDS WITH TYPE OF LOSS IN CORRIDOR‐I S. No Station Name R C R+C Total 1 Sarthana Station 0 10 0 10 2 Nature Park Station 11 14 14 39 3 VarchaChopati Garden Station 1 2 0 3 4 SwaminarayanMandir‐Kalakunj 6 0 0 6 5 Kapodara Station 8 2 1 11 6 LabheshwarChowk Station 5 59 5 69 7 Central Wearhouse Station 4 65 0 69 8 Surat Railway Station 3 0 3 06 9 Maskati Hospital Station 5 57 6 68 10 Chowk Bazar Stationincluding Ramp Area 41 37 2 80 11 Kadarshna Ni Nal Station 13 15 2 30 12 Majura Gate Station 3 16 0 19 13 Roopali Canal Station 0 2 0 2 14 AlthanTenament Station 2 17 0 19 15 Althan Gam Station 1 0 0 1 16 VIP Road Station 0 0 0 0 17 Surat Women ITI Station 0 0 0 0 18 Bhimarad Station 0 0 0 0 19 Convention Centre Station 0 0 0 0 20 Dream City Station 0 0 0 0 21 Dream City Depot Area 0 22 0 22 Total 104 318 34 454 R: Residential; C: Commercial; R+C: Mixed(R+C) Househols. Source: RITES Field Study,2019‐20

Table no 4.11 shows station wise number of householdsin Corridor‐2.A total of 352householdsare affected.Out of the total households, 54 are residential, 286 commercial, 12 residential cum commercialhouseholds. Majority of households are found commercial in nature followed by residential. Majorityofhouseholds are affected

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 4: Enumeration of Affected Structures and Households

inKamelaDarwaja (174),Majura Gate (44),UdhanaDarwaja (32), Aquarium (19) and Magob Station (17). TABLE 4.11 STATION WISE NUMBER OF HOUSEHOLDS WITH TYPE OF LOSS IN CORRIDOR‐2 S. No Station Name R C R+C Total 1 Bheshan Station 1 2 0 3 2 Bheshan Depot Area 0 0 0 0 3 Botanical Garden Station 0 2 0 2 4 UgatVaarigruh Station 6 1 1 8 5 Palanpur Road Station 0 10 1 11 6 L.P. Savani School Station 0 0 0 0 7 Performing Art Centre Station 0 6 0 6 8 Adajan Gam Station 2 9 1 12 9 Aquarium Station 9 9 1 19 10 Badri Narayan Temple Station 5 4 2 11 11 AthwaChaupati Station 0 0 0 0 12 Majura Gate Station 16 28 0 44 13 UdhanaDarwaja Station 4 26 2 32 14 KamelaDarwaja Station 0 172 2 174 15 Anjana Farm Station 0 2 0 2 16 Model Town Station 6 2 0 8 17 Magob Station 5 10 2 17 18 Bharat Cancer Hospital Station 0 2 0 2 19 Saroli Station 0 1 0 1 Total 54 286 12 352 R: Residential; C: Commercial; R+C: Mixed(R+C) Households. Source: RITES Field Study,2019‐20

Table no 4.12 shows corridor wise number of PAHs and Project Affected Persons(PAPs). There are total 806 PAHs consisting 4206 PAPs. Out of the total PAHs, 454 are in Corridor‐1 and 352 are in Corridor‐2. The average sizeof household is 5 in Corridor‐1 and 5.5 in Corridor‐2. As 11% of PAHs refused to provide family information,5.6% PAHs were locked,3.6% of open plots owners were not available during survey and 19.6% of total PAHs in Textile building are yet to be surveyed, information is not available for all PAPs.Therefore, to calculate number of PAPs the number of PAHs has been multiplied by average HH size.Itis to be noted from the table that majority ofPAHs are found in Sarthana to Dream City corridor which has 20 stations.

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 4: Enumeration of Affected Structures and Households

TABLE 4.12 CORRIDOR WISE NO OF PAHs AND PAPs S.No Corridors No of Average No of PAHs household PAPs Size 1 Corridor‐1(Sarthana to Dream City) 454 5 2270 2 Corridor‐2(Bheshan to Saroli) 352 5.5 1936 Total 806 4206 Source: RITES Field Study,2019‐20

Table no 4.13 shows corridor wise category of PAHs. Out of the total 806PAHs,352 are title‐holdersand 454 are nontitle‐holders. Out of the total non‐titleholders, majority are Tenants (235) followed by Kiosks (151), Squatters (56) and remaining 12 are Encroachers.The number of encroachers does not include homes individuals or mobile vendors.It is important to be mentioned that the type of tenants can be both residential and commercial. Most of the tenants have formal agreement with their house and shop owners.The number of total PAPs has been calculated based on the average household size as identified during socio‐economic survey. Out of the total 3860 PAPs 1564 PAPs are identified in title‐holder PAHs whereas 2296 PAPs are identified in nontitle‐holder PAHs in both the corridors.

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 4: Enumeration of Affected Structures and Households

TABLE 4.13 CORRIDOR WISE CATEGORY OF AFFECTED HOUSEHOLDS AND PAPs

S. S. No CorridorsCorridor s Titleholder No Non‐Titleholder Grand

Owner Total Tenant Encro. Squatter Kiosk Total Total 201 201 67 12 51 123 253 454 11 CorridorCorridor‐1(Sarthana‐1(Sarthana to to Dream Dream City) City )

151 151 168 0 05 28 201 352 22 CorridorCorridor‐2‐ 2(Bhesan (Bhesan to to Saroli) Saroli )

352 352 235 12 56 151 454 806 TotalTota l

1564 1564 1135 60 292 809 2296 3860 S 3 Number of PAPs o Surce: RITES Field Study,2019‐20

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 4: Enumeration of Affected Structures and Households

Table no 4.14 shows corridor wise category of affected households and magnitude of impacts. The table shows that out of the total 352 title‐holders households 262households are fully affected whereas 90 of them are partially affected in both the corridors. Talking about a total of 454nontitle‐holders,439 households are fully affected whereas only 15households are partially affected.

TABLE 4.14 CORRIDOR WISE CATEGORY OF AFFECTED HOUSEHOLDS AND MAGNITUDE OF IMPACTS Titleholder Non‐Titleholder Grand S. No Corridors Fully Partially Total Fully Partially Total Total Sarthana to 149 52 201 240 13 253 454 1 Dream City 113 38 151 199 2 201 352 2 Bheshan to Saroli 262 90 352 439 15 454 806 Total

Source: RITES Field Study,2019‐20

Table 4.15 shows corridor wise category of partially affected households in both the corridors. Out of the total 105 households 90 title‐holders and 15 nontitle‐holders households are partially affected due to the proposed metro rail project. Out of the total title‐holders households 32 are residential, 53 are commercial and five are residential cum commercial households. Among nontitle‐holders households, only 15 are tenants. TABLE 4.15 CORRIDOR WISE CATEGORY OF PARTIALLY AFFECTED HOUSEHOLDS Grand S. Titleholder Non‐Titleholder Corridors Total No R C R+C Total Tenant Kiosk Total 19 30 3 52 13 0 13 65 1 Sarthana to Dream City 13 23 2 38 2 0 2 40 2 Bheshan to Saroli 32 53 5 90 15 0 15 105 Total

R: Residential; C: Commercial; R+C: Mixed(R+C) Househols. Source: RITES Field Study,2019‐20‐20

Table no 4.16shows corridor wise category of fully affected households. Total 701 households are fully affected. Out of the total 701 households 262 are title‐holders and 439 are nontitle‐holders. Out of the total title‐holders, 181 commercial, 50 residential and 31 residential cum commercial households. Out of the total non‐titleholders households, 220 are tenants, 151 are kiosks, 56 are squatters, and 12 are encroachers.

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 4: Enumeration of Affected Structures and Households

TABLE 4.16 CORRIDOR WISE CATEGORY OF FULLY AFFECTED HOUSEHOLDS Titleholder Non‐Titleholder Grand S. No Corridors Squatt Encro Kiosk Total R C R+C Total Tenant Total er acher Sarthana to 21 107 21 149 54 51 12 123 240 389 1 Dream City Bheshan to 29 74 10 113 166 5 0 28 199 312 2 Saroli 50 181 31 262 220 56 12 151 439 701 Total

R: Residential; C: Commercial; R+C: Mixed(R+C) Househols. Source: RITES Field Study,2019‐20

Table no 4.17 shows corridor wise loss of residence of PAHs. The table shows that total 120 households are to be physically displaced due to loss of residential structures. Majority of households (65.8%) are found in Corridor‐1 and 34.1% households in Corridor‐2. TABLE 4.17 CORRIDOR WISE LOSS OF RESIDENCE No of Loss of Percentage (%) S. No Corridors PAHs Residence 454 79 65.8 1 Corridor‐1(Sarthana to Dream city) 352 41 34.1 2 Corridor‐2 (Bheshan to Saroli) 806 120 100 Total Source: RITES Field Study,2019‐20

Table no 4.18 shows corridor wise loss of commercial units of PAHs. The table shows that total 581 PAHs are fully affected due to impact on their shops/business establishments and they will lose their livelihood. About 53.3% PAHs will lose their livelihoods in Sarthana to Dream City corridor whereas 46.6% PAHs in Bhesan to Saroli corridor. TABLE 4.18 CORRIDOR WISE LOSS OF LIVELIHOOD No of Percentage (%) S. No Corridors Loss of Livelihood PAHs 454 310 53.3 1 Sarthana to Dream City 352 271 46.6 2 Bheshan to Saroli 806 581 100 Total Source: RITES Field Study,2019‐20

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 4: Enumeration of Affected Structures and Households

4.4 Vulnerable Households As regards vulnerability among PAHs, there are 111 PAHs belonging to vulnerable category. Out of these 15 PAHs are women headed households, 16 PAHs are below poverty line, 19 PAHs having disability and old age persons. Apart from that, 40 and 21 PAHs belong to Scheduled Caste and Scheduled Tribes respectively (Table 4.19). Both Scheduled Castes and Scheduled Tribes are considered as vulnerable group because the Scheduled Castes (SCs) and Scheduled Tribes (STs) falls under the provisions of Constitution of India and get preferential treatment in the government benefits because these people are traditionally vulnerable. The vulnerable households do not include the PAHs whose both house and commercial activities are impacted due to the proposed metro rail project.

TABLE 4.19 CORRIDOR WISE VULNERABLE HOUSEHOLDS S. No Vulnerability Corridor‐1 Corridor‐2 Total 1 Women Headed Household 12 03 15 2 Below Poverty Line 13 03 16 Family with disability and Old 3 11 08 19 age 4 Scheduled Castes 29 11 40 5 Scheduled Tribes 13 08 21 Total 78 33 111 Source: RITES Field Study, 2019‐20

4.5 Number of Affected Women Table no 4.20 shows that 806households consisting 1303women would be affected.73% women would be affected in Sarthana to Dream City Corridor whereas 27% women would be affected in Bhesan to SaroliCorridor. Total number of affected women in both corridors is given in Table 4.20 based on available socio‐economic survey data. As the information is not available for all PAPs, exact number of women is not given. However, data will be updated after completion of social survey.

TABLE 4.20 NUMBER OF AFFECTED WOMEN S.No Corridors No. of PAFs No of Women Percentage (%) 1 Sarthana to Dream 454 951 73.0% City 2 Bhesan to Saroli 352 352 27.0% Total 806 1303 100 Source: RITES Field Study,2019‐20

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 4: Enumeration of Affected Structures and Households

4.6 Number of Affected Community Property and other Structures Corridor wise details of other structures are given in Table 4.21 and Table 4.22.The details of government and other structures are given in Annexure‐4.1. No heritage building is affected due to development of Surat metro rail project.

Table no 4.21 shows community property and other types of structures in corridor‐1. Out of the total (60) structures 35 government and other structures, 18 religious structures, three public toilets, two bus stops, one school, one collegeare affected. Majority of community property and other structures are affected in Surat Railway station (11) followed by Chowk Bazar station (9) and Ramp area‐II (10). The community properties will be replaced in consultation with the community people and concerned authorities before commencement of civil work.The government structures includes Buildings of various government departments such as SMC office, GSRTC office, water pump office, ICDS centre, railway building, decomposed plant, shopping complex, decomposed plant, community hall etc. TABLE 4.21 COMMUNITY PROPERTY AND OTHER TYPE OF STRUCTURES IN CORRIDOR‐I

Total

&

Stop S.No Locations Trust College other Toilet School& Govt. Bus Religious structures Structures 1 Nature Park 0 0 0 1 0 0 1 2 VarchaChopati 1 0 0 0 0 0 1 3 Ramp Area‐I 0 0 0 1 0 0 1 4 Kapodara 0 0 0 0 0 1 1 LabheshwarChow 1 5 0 0 0 1 0 0 k Central 3 6 0 0 0 1 0 2 wearhouse Surat Railway 11 7 0 0 0 1 0 10 Station 8 Maskati Hospital 0 0 0 1 0 3 4 9 Chowk Bazar 0 1 0 6 0 2 9 10 Ramp Area‐II 0 1 0 3 0 6 10 11 Kadarshna Ni Nal 0 0 0 0 0 6 6 12 Majura Gate 1 0 0 0 0 2 3 13 Roopali Canal 0 1 0 1 0 0 2 14 AlthanTenament 0 0 2 1 0 0 3 15 AlthanGaam 0 0 0 1 0 2 3 16 VIP Road 0 0 0 0 0 1 1 Total 2 3 2 18 0 35 60 Source: RITES Field Study,2019‐20 July 2020 53

Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 4: Enumeration of Affected Structures and Households

Table no 4.22 shows community property and other types of structures in corridor‐2. Out of the total (25) structures 11 government and other structures, five religious structures, two schools, one college, three public toilets, two trusts and one bus stop are affected. Majority of community property and other structures are affected in Majura Gate station (6) followed by Athwa Chaupati station (5).The community properties will be replaced in consultation with the community people before commencement of civil work. TABLE 4.22 COMMUNITY PROPERTY AND OTHER TYPES OF STRUCTURES IN CORRIDOR‐II

Total

&

Stop S.No Corridors Trust College other Toilet School& Govt. Bus Religious structures Structures Bheshan Depot 1 1 0 0 0 0 0 1 Area 2 Aquarium 0 0 0 1 0 0 1 Badri Narayan 2 3 0 0 0 1 1 0 Temple 4 AthwaChaupati 0 1 0 0 0 4 5 5 Majura Gate 2 0 1 0 1 2 6 6 UdhanaDarwaja 0 0 0 1 0 1 2 7 KamelaDarwaja 0 1 0 0 0 1 2 8 Anjana Farm 1 1 0 0 0 0 2 9 Model Town 0 0 0 2 0 0 2 10 Magob 0 0 0 0 0 1 1 Bharat Cancer 1 11 0 0 0 0 0 1 Hospital Total 3 3 1 5 2 11 25 Source: RITES Field Study,2019‐20

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5

SOCIO‐ECONOMIC AND CULTURAL PROFILE OF AFFECTED POPULATION

5.1 Profile of Project Affected Households The alignment drawing and information provided by engineering team was the basis for identification of affected structures, project affected households (PAHs) and project affected persons (PAPs). The study covers affected households, which includes titleholders and non‐titleholders. The group of non‐titleholders included tenants, squatters and kiosk. There are 806 PAHs. Socio‐economic survey was conducted for 485 PAH’s. 89 PAHs have refused to provide information. 45 PAHs could not be surveyed due to door locked. 29 PAHs of open plots could not be contacted during survey as they were not available in the city. Remaining 158 PAHs are yet to be surveyed near proposed Kamela Darwaja station in corridor‐2 (Bhesan to Saroli).Few PAPs were contacted over telephone. However they refused to share information. Telephone numbers for the majority were still not available as the PAPs refused to share information of any kind. However, later the PAPs were convinced by GMRCL to appear for social survey. The field work will be completed as soon as the situation permits. Though these PAHs are not yet covered under socio‐economic survey but while calculating the total number of PAHs, they were considered based on inventory survey. Therefore, the analysis is based on the responses from the surveyed households. Data revealed that due to development of proposed metro rail project 806 PAHs would be affected either because of loss of residence, commercial or other structures. It is important to be mentioned that all the 485 PAHs have been covered through socio‐economic survey. The data collected through socio‐economic survey generated demographic and socio‐economic profile of project affected households. The data has been compiled and presented in tabular forms.

5.2 Demographic Characteristics Table 5.1 shows demographic characteristics (i.e. sex, age and marital status) of the household members.

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5.2.1 Gender and Sex Ratio The data on gender and sex ratio is very helpful indicator to know the participatory share of male and female in the society, which is also an important indicator for human development index. Among the surveyed household members it is observed that 52.5% are male and remaining 47.5% are female. It is observed that males dominate in both the corridors. The sex ratio is 902 female per 1000 male. Sex ratio in corridor‐I is903and 897 in corridor‐2 per 1000 males. The sex ratio is relatively high in Sarthana to Dream City corridor.

5.2.2 Age Group The persons of surveyed households have been categorized into five age groups. The distribution of member’s age in various group shows that 23.6% of the total surveyed members belong to below 14 years. 9% of members belong to the age group of 15‐18 years. About 31% belong to the age group of 19 to 35 years who are potentially productive group. 27.2% of members belong to 36‐59 years. About 9.5% of total members belong to 60 years and above, who are dependent population. It is observed that majority of members belong to 19 to 35 years age group.

TABLE 5.1 DEMOGRAPHIC CHARACTERISTICS OFPAPs Characteristics Corridor 1 Corridor 2 Total Sex Male 1052 (51.1) 392 (52.6) 1444 (52.5) Female 951 (47.4) 352 (47.3) 1303 (47.5) Sex ratio 903 897 902 Total 2003 744 2747 Age group 0‐14 479 (24) 171 (23) 650 (23.6) 15‐18 175 (8.7) 67 (9) 242 (9) 19‐35 624 (31.1) 222 (30) 846 (31) 36‐59 557 (27.80) 191 (25.6) 748 (27.2) 60 & above 168 (8.3) 93 (12.5) 261 (9.5) Total 2003 744 2747 Marital status Married 1069 (76.6) 411 (66.7) 1480 (73.6) Unmarried 237 (17) 178 (29) 415 (20.6) Divorced 19(1.3) 5 (0.8) 24 (1.1) Widow 69 (5) 22 (3.5) 91 (4.5) Total 1394 (100) 616 (100) 2010 (100) *The legal age for marriage in India is 18 for females and 21 for males. Therefore, all persons below these ages were excluded for computation of this table. Source: RITES Field Study,2019‐20. Figure given in bracket indicates percentage(%)

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5.2.3 Marital Status The marital status of the surveyed household members is indicated under four categories – married, unmarried, divorced and widow. It is observed that out of total surveyed household members, majority of them (73.6%) are married whereas20.6% are unmarried. Remaining 4.5% are widow and one percent divorced is identified.

5.3 Social Characteristics Table 5.2 shows social characteristics like religious and social groups, family pattern and its size of PAFs and educational level of household members.

5.3.1 Religious and Social Groups Data on religious groups was collected in order to identify people with the specific religious belief among the surveyed households. The religious beliefs and social affiliation of the people are indicators that help to understand cultural behaviour of the groups. The social and cultural behaviour will help to understand the desires and preferences of surveyed households, which is a prerequisite to rehabilitate the surveyed members and their households. Table 5.2 shows that four religions are practised in the study area viz., Hindu, Muslim, Christina and Jain. The study result shows that about 80% of the surveyed households are Hindu followed by Muslim (18.3%). Remaining 1% of surveyed households are Christian and 0.6% households belongs to Jain religion. Majority of households are Hindu in both the corridors.

TABLE 5.2 CORRIDOR WISE SOCIAL CHARACTERISTICS OF PAHs Corridor 1 Corridor 2 Characteristics Total N‐355 N‐130 Religious groups Hindu 298 (84) 90 (69.2) 388 (80) Muslim 52 (14.6) 37 (28.4) 89 (18.3) Christian 5 (1.4) 0 (0.0) 5 (1.0) Jain 0 (0.0) 3 (2.3) 3(0.6) Total 355 130 485 Social groups SC 29 (8.17) 11 (8.4) 40 (8.2) ST 13 (3.6) 8 (6.1) 21 (4.3) OBC 171 (48.1) 41 (31.5) 212 (43.7) General 142(40) 70 (53.8) 212 (43.7) Total 355 130 485 Family pattern Joint 261(73.5) 98 (75.3) 359 (74) Nuclear 71 (20) 20 (15.3) 91 (18.7) Individual 23 (6.4) 12 (9.2) 35 (7.2) Total 355 130 485 Family size

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Corridor 1 Corridor 2 Characteristics Total N‐355 N‐130 Small (2‐4) 135 (38) 42 (32.3) 177 (36.4) Medium (5‐7) 135 (38) 60 (46.15) 195 (40.2) Large (Above 7) 85 (24) 28 (21.5) 113 (23.3) Average Size 5 5.5 5.2

TABLE 5.3 CORRIDOR AND SEX WISE LEVEL OF EDUCATION Corridor‐1 Corridor‐2 Total Education M F T M F T M F T (PAPs) 105 132 237 24 30 54 129 162 291 Illiterate (10.7) (15.5) (15.5) (6.7) (10) (8.2) (9.6) (14.1) (11.7) 200 435 57 78 292 221 513 Primary 235 (24) (23.5) (23.5) (16) 21 (7) (11.8) (21.8) (19.2) (20.6) Upper 369 282 651 138 123 261 507 405 912 Primary (37.7) (33.1) (33.1) (38.6) (41.1) (39.7) (38) (35.2) (36.7) 165 123 288 59 60 119 224 183 407 High School (16.8) (14.4) (14.4) (16.5) (20) (18.1) (16.7) (16) (16.3) 96 176 53 42 95 133 138 271 Graduate 80 (8.1) (11.2) (11.2) (14.8) (14) (14.4) (10) (12) (11) Post 11 29 14 25 29 25 54 Graduate 18 (1.8) (1.2) (1.2) 11 (3) (4.6) (3.8) (2.1) (2.1) (2.1) Technical 11 Courses (0.7) 15 24 20 15 35 above 5 (0.5) 6 (0.7) (4.2) 9 (3) (3.6) (1.5) (1.3) (1.4) 1827 Total 977 850 357 299 656 1334 1149 2483 (53.4) (46.5) (100) (54.4) (45.5) (100) (53.7) (46.2) (100) *0‐6 years of age group is not included in the education table. Figure given in bracket indicates percentage(%) Source: RITES Field Study,2019‐20.

The social affiliation of the group differentiates them for benefits under government schemes. Social groups indicate status within the society, preferences and vulnerability. The households belonging to Scheduled Castes (SCs) and Scheduled Tribes (STs) falls under the provisions of Constitution of India and get preferential treatment in the government benefits because the group includes the people who are traditionally vulnerable. Except general category, all other groups need attention and to be addressed for their backward socio‐economic conditions. The survey results show that about 43.7% belong to General Caste followed by Other Backward Class (43.7%).About 8.2% are Scheduled Caste and 4.3% are Scheduled Tribes. Both Scheduled Castes and Scheduled Tribes households are found in both the corridors.

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5.3.2 Family Pattern and Family Size Family Pattern and Family Size indicate the fabric of sentimental attachment among the family members, social value, economic structures and financial burden. It is observed from the Table 5.2 that majority of surveyed households are joint (74%) followed by nuclear (18.7%) and individual (7.2%). It is also observed that majority of surveyed households belong to joint family in both the corridors.

Family size has been classified into three categories i.e. small (2‐4), medium (5‐7) and large (7 & above). Table 5.2 shows that majority of households (40.2%) are medium in size followed by 36.4% households are small type and remaining 23.3% households have their members more than seven. Majority of medium size households are found in both the corridors.

5.3.3 Educational Attainment Education is a tool for vertical mobility in the society. It provides an opportunity to participate in the process of growth and development. However, it also creates differences among people and introduces a new kind of inequality between those who have it and those who do not. In all the cases, education is a basic need and the best indicator of socio‐economic development of a region. Table 5.3 shows that out of the total surveyed PAPs, about 11.7% are illiterate (male 9.6% and female (14%). Female are found more illiterate than male in project area. So far as educational attainment is concerned 20.6% are educated up to primary class whereas 36.7% members have studied upper primary. It is observed that majority of male and females have studied up to upper primary class in both the corridors. About16.3% of them have studied up to high school. 11% surveyed persons have graduated whereas 2.1% have done post‐graduation. Remaining 1.4% has under gone technical courses. More illiterate are found in Sarthana to Dream City corridor because large number of squatter and kiosks are identified in this corridor.

5.4 Economic Conditions The economic condition of surveyed households describes occupational pattern, total household income, and number of earning and dependent members along with employment opportunity. The occupational pattern includes work in which the surveyed head of the households are involved. The household income includes the income of all the earning members in each households. The earning members include the people who work and earn to contribute to the family; however dependents include housewife, children, elderly people and others who cannot work and earn.

5.4.1 Main occupation of surveyed PAPs Occupational pattern of the surveyed PAPs is recorded to assess their skill so that income generation plan can be prepared accordingly for alternative income generating scheme. Secondly, occupational pattern helps in identifying dominating economic activity in the area. The survey results in Table 5.4 shows that 21.1% of

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surveyed PAPs are employed in shop keeping activities. The shop keepers are self‐ employed. Out of the total surveyed PAPs, 5% of them are working as daily wage earner whereas 6% are salaried. 23.5% house wives are identified who are unemployed. 0.6% are cultivators. About 42.5% surveyed PAPs are not working but the other earning members of the family are taking care of the family expenses. The non working PAPs includes below 18 years of age and above 60 years/retired persons and aged who are unemployed. 0.7% PAPs are identified who are pension seekers. 0.9% surveyed PAPs did not respond. It is observed in both the corridors that majority of PAPs are involved in shop keeping activities.

5.4.2 Employment opportunity of Households Table 5.4 shows the employment opportunity of surveyed PAHs. 1.8% PAHs reported that they get seasonal employment opportunity. They are not migrants. Migrants PAHs are not found during survey. A total of 84.5% of PAHs get employment opportunity throughout the year in both the corridors. About 13.6% of households are found who do not have employment opportunities on a regular basis. It is observed that majority of households in both the corridors have got employment opportunity throughout the year.

5.4.3 Household monthly income Table 5.4 shows corridor wise monthly income of head of the household and other earning members in the household. The table shows that majority of households (33.4%) have monthly income in between Rs.10001 to Rs. 20000. The average income of a household in corridor‐1 is Rs.29,811/‐ and in corridor‐2 is 35,911per month. Average monthly income in both the corridor is Rs.32,861. This is to be noted that 2.8% households did not respond when they are asked about their income.

5.4.4 Household earning and dependent members Table 5.4 shows total number of earning and dependent members in the surveyed households. Majorly 77.7% households have 1 to 2 earning members in both the corridors. The average number of earning is 1.7. Talking about dependents, majorly 36.2% households have more than 5 dependent members.

TABLE 5.4 CORRIDOR WISE ECONOMIC CHARACTERISTICS OF PAPs AND PAHs Characteristics Corridor 1 (%) Corridor 2 (%) Total (%) Occupation Shop keepers 433 (21.6) 147 (19.7) 580 (21.1) Daily wage earner 114 (5.6) 24 (3.2) 138 (5.0) Salaried 115 (5.7) 47 (6.3) 162 (6) Housewife 471 (23.5) 176 (23.6) 647 (23.5) Cultivator 11 (0.5) 8 (1) 19 (0.6) Agriculture Labourer 4 (0.2) 0 (0) 4 (0.1)

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Characteristics Corridor 1 (%) Corridor 2 (%) Total (%) Not working 835 (41.7) 334 (44.8) 1169 (42.5) Pension Seeker 0 2 (0.2) 2 (0.07) No Response 20 (1) 6 (0.8) 26 (0.9) n 2003 (73) 744 (27) 2747 Household Income Rs.<5000 4 (1.1) 1 (0.7) 5 (1) Rs.5001 ‐10,000 39 (11) 23 (17.5) 62 (12.7) Rs.10001 ‐20000 121 (34.1) 41 (31.3) 162(33.4) Rs.20001 ‐30000 77 (21.7) 24 (18.3) 101 (20.8) Rs.30001‐40000 38 (10.7) 11 (8.4) 49 (10.1) Rs.40001‐50000 22 (6.2) 6 (4.5) 28 (5.7) Rs. >50000 42 (11.8) 22 (16.7) 64 (13.2) No Reply 11 (3.1) 3 (2.2) 14 (2.8) Average monthly household 29811/‐ 35911/‐ 32861/‐ income (Rs.) n 354 131 485 Earning Members 1 to 2 members 265 (74.8) 112 (85.5) 377 (77.7) 3 to 4 members 64 (18) 18 (13.7) 82 (17) 5 members and above 14 (4) 1 (0.7) 15 (3) No Response 11 (3.1) 0 (0) 11 (2.2) Average earning member 1.8 1.6 1.7 n 354 131 485 Dependent Members No members 18 (5) 0 (0) 18 (3.7) 1 to 2 members 86 (24.2) 19 (14.5) 105 (21.6) 3 to 4 members 131 (37) 41 (31.3) 172 (35.4) 5 members and above 107 (30.2) 69 (52.6) 176 (36.2) No Response 12 (3.3) 2 (1.5) 14 (2.8) Average dependent members 3.8 5 4.4 n 354 131 485 Employment opportunity Seasonal 8 (2.2) 1 (0.7) 9 (1.8) Employed throughout year 305 (86) 105 (80.7) 410 (84.5) None 42 (11.8) 24 (18.4) 66 (13.6) n 355 130 485 Figure given in bracket indicates percentage(%) Source: RITES Field Study,2019‐20.

5.4.5 Households Consumption pattern Table 5.5 shows corridor wise average monthly expenditure of PAHs. This table indicates the consumption pattern. It is observed that majorly people are spending

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on food, education, clothing, transport, health and social function. This reflects the basic necessity of the surveyed households. According to Cost of Living in India‐A 2018 Guide, monthly food (groceries) would cost around Rs.1500‐4000 a month per person. Food consumption in Surat city is slightly higher than the national average due to existing of joint families, the introduction of mall culture and dining out weekly. The housing expenses include electricity bill, municipal corporation tax(water bill),and repairing & maintenance cost. The PAPs would spend on an average Rs.1500‐2000 per month if they find a flat today. Talking about transport, People in Surat city prefer to use their own vehicle rather than public transport to reach their work station, market, college and other places. On an average a person travels 15‐25 km per day. Therefore, transport cost is more expensive. It is observed that the consumption pattern in Sarthana to Dream City corridor is relatively high.

ABLE 5.5 CORRIDOR WISECONSUMPTION PATTERN OF PAHs Average monthly expenditure(INR) Particulars Corridor 1 Corridor 2 Food 8733 8205 Agriculture 1499 5400 Housing 2095 1385 Cooking Fuel 1120 1308 Clothing 2602 1791 Health 2282 1432 Education 7134 5265 Transport 2210 1721 Communication 816 838 Social Function 2246 1541 Others 4335 2231 Source: RITES Field Study,2019‐20.

TABLE 5.6 CORRIDOR WISE POSSESSION OF ASSETS OF PAHs Percent. Percent. Total Percent. Particulars Corridor 1 Corridor 2 (%) (%) (%) 34.9 65.4 209 43.0 Television 124 85 Tape 7.0 16.2 46 9.4 25 21 Recorder/Radio 18.9 43.1 123 25.3 Refrigerator 67 56 81.4 76.2 388 80.0 Telephone/Mobile 289 99 6.8 16.9 46 9.4 Washing Machine 24 22

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Percent. Percent. Total Percent. Particulars Corridor 1 Corridor 2 (%) (%) (%) 15.2 16.9 76 15.6 Cycle 54 22 Motor 45.9 63.1 245 50.5 163 82 Cycle/Moped Car/any four 8.7 13.8 49 10.1 31 18 wheeler 0.8 0.8 4 0.8 Bus/Truck/Tractor 3 1 12.1 18.5 67 13.8 Air conditioners 43 24 57.5 71.5 297 61.2 Fans 204 93 2.54 6.9 18 3.7 Others 9 9 Source: RITES Field Study,2019‐20.

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5.4.6 Possession of Household Assets The possession of household assets has been identified of the project affected households during the census socio‐economic survey. The following assets have been identified in the surveyed households as mentioned in the Table 5.6. It can be observed from the table that majority of them have television (43%), fan (297), mobile phone (80%), motor cycle (50.5%) and refrigerator (25.3%). Some of them have tape recorder or radio (9.4%), washing machine(9.4%), cycle (15.6%), air conditioner (14%), and other assets (3.7%). Few of surveyed households have bus/truck (0.8%).

5.5 Gender Issues

Table 5.7 shows corridor wise property ownership by women. This is to be noted that 355 households were surveyed in corridor‐1 whereas 130 households were surveyed in corridor‐2.Out of the total surveyed (355) households21 households were identified where women have title for land and housein corridor ‐1. Similarly in corridor‐2, out of the total surveyed (130) households only nine households were identified where women have title for land and house.

Out of the total surveyed households only 15 households were identified where women have joint ownership in corridor‐1. Similarly out of the total surveyed households in corridor‐2 only nine households were identified where women have joint ownership. It is observed from survey data that in majority of cases husbands have titles for the ownership of land and house. Although the husbands hold the ownership of land and house but they have informed and discussed with women before purchasing the property.

TABLE 5.7

CORRIDOR WISE PROPERTY OWNERSHIP BY WOMEN S. No Women ownership Corridor‐1 Corridor‐2 Yes No Yes No Do the women have title 1 21 334 9 121 for land and house Does the woman hold a 2 15 340 9 121 joint ownership? Source: RITES Field Study,2019‐20.

5.5.1 Decision making and participation Table 5.8 shows corridor wise decision making and participation at household level. It is observed in both the corridors that majorly both male and female have participated in the decision making at household level. This is to be noted that during social survey both men and women of household have responded to this question in majority cases.

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TABLE 5.8 CORRIDOR WISE DECISION MAKING AND PARTICIPATION AT HH LEVEL S .No Subject Corridor‐1 Corridor‐2 Male Female Both Male Female Both Financial matter 79 19 257 22 1 105 1 Education of Child 51 24 278 6 2 121 2 Health care of Child 49 14 283 7 2 120 3 Purchase of Assets 74 18 263 17 12 100 4 Day to day household 39 50 14 2 28 99 5 activities On social function & 44 30 281 3 5 121 6 marriage Women to earn for 67 24 262 33 2 93 7 family Land and property 35 19 261 18 1 110 8 Others 31 17 304 1 1 127 9 Source: RITES Field Study,2019‐20.

5.6 Indebtedness of PAHs Table 5.9 shows corridor wise shows corridor wise loan and indebtedness of project affected households. It is observed that 16.2% households have taken loan and majority of them have taken loan from bank. The average loan amount in corridor‐1 is Rs.1464583/‐ and in corridor‐2 are Rs.2125523/‐. The major purpose of loan was taken for house construction followed by business and trade, and other requirements in both the corridors.

TABLE 5.9 CORRIDOR WISE LOAN AND INDEBTEDNESS OF PAHs S. No Loan and Indebtedness Corridor‐1 Corridor‐2 Total 1 Have you taken any loan? Yes 57 (16) 22 (17) 79 (16.2) No 298 (84) 108(83) 406 (83.7) Total 355 130 485(100) 2 Source of loan Bank 51 20 71 Money lender 3 2 5 Relative/Friend 3 0 3 Others 0 0 0 3 Avg. amount of loan 1464583 2125523 3590106 4 Purpose of loan

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S. No Loan and Indebtedness Corridor‐1 Corridor‐2 Total Agriculture 1 0 1 Business/Trade 20 5 25 Medical Expenses 0 0 0 Wedding/family function 1 0 1 Educational loan 2 1 3 House repair/construction 20 8 27 Paying off loan 2 0 2 Others 1 8 17 Figure given in bracket indicates percentage(%) Source: RITES Field Study,2019‐20.

5.7 Health seeking Behaviour About 37% of surveyed household members have suffered from diseases in both the corridors.It is observed that majority 77.3% have suffered from other diseases whereas eight members (10.6%) suffered from Malaria and nine members (12%) have suffered from Diabetes from last one year in the project area. 18household members (24%) have taken treatment from govt. hospital whereas 76% of them have taken treatment from private clinic. It is observed that majority of patients are travelling to 2.5 to 5 km in both the corridors in order to avail health services (Table 5.10). TABLE 5.10 CORRIDOR WISE HEALTH SEEKING BEHAVIOUR S. No Description Corridor‐1 Corridor‐2 Total Household members suffered from any disease in the past one year 1 Yes 154 (43.3) 26 (20) 180 (37.1) No 201 (56.6) 104 (80) 305 (62.8) Total 355 130 485 Type of Disease 2 Malaria 8 (14.2) 0 8 (10.6) Diabetes 2 (3.5) 7 (36.8) 9 (12) Other 46 (82.1) 12 (63.1) 58 (77.3) Total 56 19 75 Treatment taken from 3 Govt. Hospital 12 (21.4) 6 (31.5) 18 (24) Pvt. clinic/hospital 44 (78.5) 13 (68.4) 57 (76) Total 56 19 75 Distance travelled for treatment 4 < 1 km 13 5 18 1‐2.5km 13 4 17 2.5‐5 km 20 5 25 >5km 8 4 12

No reply 2 1 3 Figure given in bracket indicates percentage(%) Source: RITES Field Study,2019‐20.

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5.7.1 Awareness about HIV/AIDS Table 5.11 shows corridor wise awareness about HIV/AIDS. It is observed that 95.4% of surveyed households are aware about HIV/AIDS whereas 4.5% are unaware. Majority of households are aware about HIV/AIDS in both the corridors. Majority of surveyed households have heard about HIV/AIDS from sources like print media, radio and television.

TABLE 5.11 CORRIDOR WISE AWARENESS ABOUT HIV/AIDS S. No Description Corridor‐1 Corridor‐2 Total 1 Have you heard HIV/AIDS Yes 345 (97) 118 (90.7) 463 (95.4) No 10 (3) 12 (9.2) 22 (4.5) Total 355 130 485(100) 2 Source of information Print media 236 74 310 Radio 104 29 133 TV 112 40 152 NGO camp 11 4 15 Govt.awarenesscamp 2 2 4 Other 8 6 14 Figure given in bracket indicates percentage(%) Source: RITES Field Study, 2019‐20.

5.8 Perceived benefits about the project Table 5.12 shows the perceived benefits of the surveyed households in the project area. This is to be noted that 52.5% households are aware about proposed metro rail project in Surat. Majority of the households reported that they came to know about the project from newspaper and other source of information. The table comprises of both positive and negative impacts responded by the participants during the census socio‐economic survey. Under the scope of positive impact, majority responded that business development (24.8%),better transport facility (22.4%), development of city (22.5%), less traffic & pollution (13.4%) would be a benefit. Few of them reported that benefit of women (8%) and good amount of compensation due to acquisition (4.8%) would be another benefit due to the proposed project. They further said that metro train facility will increase their mobility in a large scale. Talking about negative impacts, majority of respondents reported that loss of livelihood (62%), inconvenience of project affected households due to acquisition (17.7%) along with noise and vibration during construction (11.2%)are likely to be the negative impacts due to the proposed project. Few of the respondents reported there is no need of metro (6.1%) due to existing BRTS (Bus Rapid Transit System) facility in the city. Traffic during construction of the project (2.6%)is likely to be some other negative impact due to the proposed metro rail project.

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TABLE 5.12 PERCEIEVED BENEFITS ON PROPOSED PROJECT Perceived Benefits Corridor‐1 Corridor‐2 Total Percentage (%) Awareness about Project Yes 175(49.4) 80 (61.0) 255 52.5 No 179 (50.5) 51 (39) 230 47.4 Total 354 131 485 100 Source of information TV 15 (8.5) 9 (11.2) 24 9.4 News paper 82 (46.8) 41 (51.2) 123 48.2 Govt. official 7 (4.0) 4 (5.0) 11 4.3 *Others 71 (40.5) 26 (32.5) 97 38.0 Total 175 80 255 100 Positive Impacts Better transport facility 124 75 199 22.4 Development of city 170 29 199 22.4 Business development 182 38 220 24.8 Less traffic & pollution 81 38 119 13.4 Benefit of women 41 29 70 8.0 Good compensation 31 12 43 4.8 No reply 23 12 35 4.0 Sub Total 652 233 885 100.00 Negative Impacts No need of metro 11 12 23 6.1 Not good for PAHs 49 17 66 17.7 Loss of livelihood 177 54 231 62.0 Traffic during construction 7 3 10 2.6 Noise and vibration 4 38 42 11.2 Sub Total 248 124 372 100.00 Total 900 357 1257 100 *Others include social media, Surat municipal corporation (SMC), neighborhood, various survey agencies as taken places earlier for the proposed project. **Figure given in bracket indicates percentage (%) Source: RITES Field Study,2019‐20

5.9 Rehabilitation and Resettlement options Table 5.13 shows that about majority of surveyed households (69.6%) are willing to shift due to the proposed project. This implies that the surveyed households are willing to shift to a new structure. This question was asked to both residential and commercial PAPs. Commercial PAPs are more willing to shift than residential PAPs if they are relocated to a new built up market complex nearby area.24% of surveyed households do not want to shift to a new structure. These households responded that shifting to a new place or structure might cost them losing their livelihood along with access to other basic facilities such as market, school, college, hospital, neighbourhood etc. About 6.3% household in Corridor‐1 did not respond because they were reluctant to

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answer this question. Talking about mode of compensation majority of surveyed households (48.2%) has preferred structure for structure loss. The preference for structure for structure loss applies for both residential and commercial structures. This option will be available for all PAPs. Apart from that 23.2% households have opted land for land loss, project assistance (3.5%), cash for structure loss (5%) and Cash for land loss (3%). 15.4% of surveyed households will be affected but they do not want for relocation. This question was asked to both residential and commercial PAHs.It is to be noted that 1.4% surveyed households did not respond when asked about compensation. The respondents were asked if alternative house/shop get constructed by the project proponent then what would be their preferred location. Responding to this majority of them reported that they would prefer the same settlement (65.3%). About 12% households preferred anywhere in Surat city whereas 11.1% households would like to explore other options.11% households did not respond when asked for preferred location. Talking about income restoration assistance, majority of surveyed households (40.5%) have preferred for employment opportunity followed by financial loan assistance (21%). The PAPs can apply for employment opportunities with GMRC if they fit the requirement criteria. If not, they will be compensated as per provisions in Schedule II of RFCTLARR Act 2013. The option for financial loan assistance would not be available for PAPs. 10% households have opted for vocational training where as 18% have opted for other assistance. The other assistance includes job opportunity, open plot, support for govt. development schemes, and better education facility for children etc.10.5% of surveyed households did not respond because they were reluctant to answer this question.

TABLE 5.13 CORRIDOR WISE RESETTLEMENT AND REHABILITATION OPTION S.No R&R Option Corridor‐1 Corridor‐2 Total 1 Willing to Shift 1.1 Yes 258 (72.6) 80 (61.5) 338 (69.6) 1.2 No 66 (18.5) 50 (38.4) 116 (24) 1.3 No Response 31 (8.7) 0 (0) 31 (6.3) Total 355 130 485 2 Preference for mode of Compensation 2.1 Land for land loss 83 (23.3) 30 (23) 113 (23.2) 2.2 Cash for land loss 13 (3.6) 2 (1.5) 15 (3) 2.3 Structure for structure loss 171 (48.1) 63 (48.4) 234 (48.2) 2.4 Cash for structure loss 10 (2.8) 14 (10.7) 24 (5) 2.5 Project Assistance 13 (3.6) 4 (3) 17 (3.5) 2.6 Do not wantto Relocate 65 (18.30) 10 (7.6) 75 (15.4) 2.7 No Response 0 7 (5.3) 7 (1.4) Total 355 130 485 3 Preferred location 3.1 Same settlement 216 (60.8) 101 (77.6) 317 (65.3)

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S.No R&R Option Corridor‐1 Corridor‐2 Total 3.2 Anywhere 57 (16) 4 (3) 61 (12.5) 3.3 Others 42 (11.8) 12 (9.2) 54 (11.1) 3.4 No Response 40 (11.2) 13 (10) 53 (11) 4 Income Restoration Assistance 4.1 Employment opportunity 143 (40.2) 54 (41.6) 197 (40.5) 4.2 Financial loan assistance 73 (20.5) 28 (21.5) 101 (21.0) 4.3 Vocational training 35 (9) 13(10) 48 (10.0) 4.4 Others 68 (19.1) 20 (15.4) 88 (18.0) 4.5 No Response 36(10.1) 15 (11.5) 51 (10.5) Total 355 130 485 Figure given in bracket indicates percentage(%) Source: RITES Field Study,2019‐20.

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6

Potential Social Impacts

6.1 Approach to identify impacts The key objective of the exercise is to make an assessment of impacts of proposed land acquisition on social, economic and cultural life of the directly impacted land losers as well as other indirectly impacted population residing within the area of impact. Accordingly, primary survey covering door to door survey of entire directly impacted population was conducted. This was supplemented by focus group discussion and community meetings, interview of community members, community leaders of project area and secondary research of project documents and interview of project officials, revenue officials and officials of different line departments of government.

Affected community’s perception, views recorded either during face to face individual interviews or in groups during community meetings/FGDs is the key input for assessment of impacts. Authenticity of the community perceptions/views was validated, wherever possible, through secondary data and interview of project/revenue/other government officials.

6.2 Negative Impacts 6.2.1 Loss of Land The proposed metro project shall require land for different purposes. Land is mainly required for stations, running section, depot, and receiving substation (RSS) Land required for temporary office accommodation, segment casting yard shall be required temporarily. Acquisition of land shall make affected families landless, houseless, and jobless in most of the cases. Therefore, every effort has been made to keep land requirements to the barest minimum by realigning the alignments away from private property / human habitation. After planning, the land requirement is kept at minimum and particularly, acquisition of private land was avoided.

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The project will involve acquisition of 543044.86sqm. Out of the total land requirement, 526477.86sqm(97%)is government land and only 16567sqm (3%) is under private acquisition. However, the project will acquire very less private land of total permanent land acquisition.

TABLE 6.1 OVERALL SOCIAL IMPACTS OF PROJECT S. No. Impact Corridor‐I Corridor‐II Total

1 Acquisition of Land (in Sqm) 330697.32 212347.54 543044.86 1.1 Private Land (in Sqm) 6215.10 10351.90 16567 1.2 Government Land (in Sqm) 324482.22 201995.64 526477.86 2 Impact on Structures (no) 273 141 414 2 Impact on PAHs/PAPs(no) 2.1 Total PAHs 454 352 806 2.2 Total PAPs 2270 1936 4206 2.3 Total PDHs 389 312 701 4 Titleholder (no) 201 151 352 5 Non‐Titleholder (no) 253 201 454 6 Loss of Residence(no) 79 41 120 7 Loss of Business(no) 310 271 581 8 Vulnerable PAHs(no) 78 33 111 9 Impact on Community 26 14 40 Resources(no) Source:RITES Survey, 2019‐2020.

6.2.2 Impact on Structures There are total 414structuresare affected. Out of the total structures, 97 are residential, 205 are commercial structures, 27 are residential cum commercial, 85are other structures which includegovernment buildings, community and religious structures.Out of the total structures, 57structures are found in government land whereas 357structures are found in private land.Of the total structures359are fully affected and 55 are partially affected.

6.2.3 Impact on Households andPersons There are 806households consisting 4206 persons affected due to the proposed metro rail project. Out of total affected households, 701 householdsshall be displaced in which 122households physically and 579 households economically.There

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are 352 titleholders and 454 non‐titleholders (56 squatters, 235 tenants, 151 kiosks and 12encroachers).

6.2.4 Impact on Vulnerable Groups As regards vulnerability among PAHs, there are 111households who belong to vulnerable category. Out of these 15households are women headed households, 40households are scheduled caste,21households are scheduled tribes,16households are below the line of poverty including women headed households, and 19households having disability people and old age.

6.2.5 Impact on Business and Livelihood Activities Out of 806 PAHs, 579 PAHs have business or commercial establishments falling under the direct project impact and they shall be economically displaced. Majority of them are involved in shop keeping, business, small mobile kiosk, household items, restaurant, etc. Mobile merchants are already included in the category of Kiosks.Business loss to these establishments may be inferred from the income earned from these sources. Nearly 13.7% of the surveyed households earn up to Rs.10,000 per month, as reported during the census survey. Another 33.4% PAHs earns between Rs.10000 to Rs.20000 per month.20.8% households have reported earning between Rs.20001 to Rs. 30000. About 15.7% households reported earning between Rs. 30001 to Rs. 50000. 13.2% households have monthly income more than Rs. 50000. It is observed from the data that all of 579 PAHs will be losing quoted income accruing from the affected business or commercialstructures.These households will get compensation and other assistance for loss of their business/trade as per provisions in the RFCTLARR Act.

6.2.6 Impact on Women The SIA results showed that due to development of proposed metro rail project in Surat city, about 806households consisting 4206 persons would be affected. Among the affected persons nearly 47 percent were women members. A total of 15 female headed households, 1303 women members were affected. Women in the project area mostly involved in, house work, private jobs, labour work and managing small shops. It is observed that women are working hard in bringing in income to the family. There is predictability of negative impacts as a result of relocation or loss of livelihood and that may affect the women social relationships, adjustments in running a household in a different setting with lesser earnings. All this can result in the women opting for voluntary work to supplement income, which could lead to

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vulnerabilities that may affect her social, economic, physical and emotional health. It is, thus, imperative that women are required to be involved as full‐fledged participants taking part at all the stages of the project starting from planning through implementation and even at the post project stages

6.2.7 Impact on Community Assets and Cultural Resources Survey for the identification of structures related to community property resources was conducted along the proposed alignment with an objective of identifying structures of common property resources such as temple,educational institution, trust, and other structures such as roads, government buildings, and boundary walls expected to be affected by the proposed alignment. Common property resources are divided into government structures and community owned structures associated with public use.The community properties will be replaced in consultation with the community people and concerned authorities before commencement of civil work. Boundary wall of school and college premises in project area are partially affected and this will not lead to closing of any school and colleges. Compensation will be provided by project proponent (GMRCL) for construction of partially affected boundary walls. Moreover, noise barrier has been proposed to be installed near to these educational institutions for reduction of noise pollution.Corridor wise details of other structures are given in Table 4.21 and Table 4.22 in chapter‐4.The details of government and other structures are given in Annexure‐4.2. No heritage building is affected due to development of Surat metro rail project.The project shall impact total 40 community structuresand 45government structures.

6.2.8 Employment Loss of Wage Earner About 167 persons including 155 male 12 female working in various shops/commercial units in both the corridors will lose their job due to acquisition of land for the proposed project. This includes only employees of shops/commercial units. Persons who will lose their job due to effect of business establishments/ shops will get compensation for loss of their job.

6.2.9 Displacement Those households who are fully affected due to land acquisition for the project and they are considered for relocation can be referred as Project Displaced Households(PDHs).Out of the total 701 displaced PAHs389 PAHs are in Corridor‐1 and 312 PAHs are in Corridor‐2. 120 PAHswould be displaced physically and 581 PAHs would be displaced economically due to proposed metro rail project.

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6.3 Positive Impact The metro project shall contribute to reduce in road traffic and road stress, fuel consumption, air pollution, travel time, vehicle operating cost, accidents and road maintenance. The metro project shall increase mobility, better accessibility to facilitates the influence area, increase economic stimulation in the micro region of infrastructure, increase social wellbeing, increase business opportunities, improve aesthetics and image of the city. Overall the metro rail project shall change the transportation face of Surat city.

Views of the respondents revealed that there are some positive benefits of the metro project. About 25 per cent of respondents agreed that there will be an increase in business and employment opportunities in the area and 22.5 per cent feel that condition of transport system in the city will be improved and property value will be increased. They believe that the metro development may decrease traffic, accidents and pollution in terms of greenhouse gas emission. During community consultation people also perceived following positive impacts:

Livelihood opportunity: During public consultation at project level, the respondents reported that the proposed metro rail project will lead to diverse ways of livelihood opportunities for the people in the city. Surat is known for its vibrant textile markets across the country and the proposed metro project will enlarge the growth of the local as well as textile market which in turn will benefit to all kinds shop keepers, merchant as well as business class. They further added that the daily wage labourers shall get job opportunity during the construction of the project. It is also reported that the qualified persons will get employment opportunities during operation of the metro project. Furthermore, it will also create an opportunity for the poor people to open a shop and small businesses near to the metro stations. Value appreciation of land and other immovable property: The affected community admits that rate of land and other immovable property will hike because of the proposed metro project. Transportation facility: FGDs conducted in affected areas reveals that the major outcome of the proposed metro rail project would be more convenient and integrated transport facility in Surat city. Irrespective of places majority of the respondents accepted that after the introduction of the metro train facility there would be an efficient and effective transport facility in the city. The metro train will save fuel, reduce traffic on the road, reduce pollution and road accidents.

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Benefit of women: During field discussion, the women respondents reported that the metro train facility will be very helpful for the working women. While travelling in metro they will be able to save lot of time and can go back home soon and take care of their children and the family. They also said that they can work till late in the evening without worrying for the last bus to catch. They further said the availability of metro train facility will enlarge their scope of getting jobs. The poor women from the slum communities are looking into this metro project as a source of their livelihood. They said that they would like to sell flowers, water bottles and other packaged food at the metro stations if allowed. Improvement in Quality of life: FGDs conducted in affected areas reveals that several earning opportunities would become available for the local people. Once the infrastructure facilities are developed marketing facilities are likely to come up in the region leading to general prosperity and economic upliftment of the people of the project area.

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 7: Public Consultation, Participation & Information Disclosure 7

CONSULTATION, PARTICIPATION AND INFORMATION DISCLOSURE

7.1 Background Public consultation is a continuous process throughout the project period‐project preparation, implementation, monitoring and evaluation stages. The sustainability of any infrastructure development project depends on the participatory planning in which public consultation plays major role. To ensure peoples ‘participation in the planning phase of this project and to treat public consultation and participation as a continuous two way process, numerous events were arranged at various stages of project preparation i.e., Detailed Project Report(DPR). Aiming at promotion of public understanding and fruitful solutions of developmental problems such as local needs, problem and prospects of resettlement, various stakeholders i.e., displaced persons, government officials, local community leaders, people and elected representatives of the people are consulted through community meetings, focus group discussions, individual interviews and formal consultations. The project will therefore ensure that the displaced population and other stakeholders are informed, consulted, and allowed to participate actively in the development process. This will be done throughout the project, both during preparation, implementation, and monitoring and evaluation of project results and impacts.

Keeping in mind the significance of consultation and participation of the people who are likely to be affected due to the proposed project, public consultation has been taken up as an integral part of social and environmental assessment process. Consultation was used as a tool to inform and educate stakeholders about the proposed action both before and after the development decisions were made. It assisted in identification of the problems associated with the project as well as the needs of the population who are likely to be affected. This participatory process helped in reducing the public resistance to change and enabled the participation of the local people in the decision making process. Initial public consultation has been July 2020 77

Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 7: Public Consultation, Participation & Information Disclosure carried out in the project areas with the objectives of minimizing probable adverse impacts of the project and to achieve speedy implementation of the project through generating awareness among the community about the benefits of the project.

7.2 Consultation and Participation Consultation with PAPs is the starting point to address involuntary resettlement issues concerning land acquisition and resettlement. People affected by resettlement may be apprehensive that they will lose their livelihoods and communities. Participation in planningand managing resettlement helps to reduce their fears and gives PAP's an opportunity to participate in key decisions that affect their lives. The initial step for consultation and participation is to identify the primary and secondary stakeholders and sharing information about the proposed metro rail project with the local and affected people.

Public information and consultation was carried out during the project preparation stage in the form of public meeting, Focus Group Discussion (FGD), in‐depth interviews and individual consultations. The consultation process ensured that the likely project affected persons (PAPs), local community and other stakeholders were informed in advance to participate and consult actively. This serves to reduce the insecurity among local community and likely PAPs opposition for the project because of transparency in the consultation process. The purpose of consultations was to inform people about the project, their issues, concerns and preferences, and allow them to make meaningful choices. Consultations will also be carried out during the implementation, monitoring and evaluation stage. Concerns, views and suggestions expressed by the participants during these consultations have been presented in the following sections. The outcomes of consultations have been shared with design team to incorporate in design wherever possible.

7.3 Objectives of the Consultation The main objective of the consultation process is to inform the PAPs about the anticipated benefits, negative impacts and mitigation measures of the project. The objectives of public consultation as part of this proposed Surat metro rail project are: • Disseminate information to the people about the project in terms of its activities and scope of work; and understand the views and perceptions of the people affected and local communities with reference to land acquisition or loss of structure and its due compensation.

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 7: Public Consultation, Participation & Information Disclosure • Understand views of affected people on land acquisition and resettlement options and generate idea regarding the expected demand of the affected people; • Identify contentious local issues which might jeopardize the implementation of the project; • Identify and assess major economic and social information and characteristics of the project area to enable effective social and resettlement planning and its implementation. • Resolve issues related to impacts on community property and their relocation. • Establish transparent procedures for carrying out proposed works; • Create accountability and sense of local ownership during project implementation; • Establish an understanding for identification of overall developmental goals and benefits of the project.

7.4 Tools for Consultation During preparation of SIA preliminary public consultations and discussions were conducted by RITES study team with the help of SMC and IA through community meetings with PAPs as well as general public and group discussions at particularly Project Affected Areas (PAAs). The following methods were adopted for conducting public consultation: • Public meetings/consultations • Focus Group Discussions (FGD) with different groups of affected people including residential groups, traders, and slum dwellers (squatters). • Discussions and interviews with key informants

7.5 Approach and Methods of Consultation Preliminary public consultations and discussions were conducted by RITES study team through community meetings with Project Affected Persons (PAPs) as well as general public and group discussions at identified station locations in Surat. The consultation process involved various sections of affected persons such as traders, shop owners, residents, squatters, kiosks, student group and other inhabitants. During public consultations, issues related to trees transplantation, adaptation of public transport from private transport, benefits of metro project, land acquisition, loss of customer and income, compensation, traffic and pollution during construction, income restoration, employment generation, information flow, grievance redressal, safety, health and education facilities for children of PAHs etc. were discussed. The

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 7: Public Consultation, Participation & Information Disclosure Resettlement Action Plan (RAP) addresses all issues raised during public consultation and recommends institutional strengthening measures as well. Walk‐through informal group consultation at station locations and other nearby locationswas conducted involving different people including residents, traders,shop keepers and slum dwellers who are likely to be affected as well as non‐affected people.

7.6 Minutes of Public Consultation The minutes of public consultation is given in Table 7.1: TABLE 7.1 MINUTES OF PUBLIC CONSULTATION Place& Type Date& No of Issues Suggestion/opinion of Time participants Respondents Location‐1 13.08.20 12 Relocation • It will become a compulsion to 19 Option relocate if the government asks AlthanTenam for it. ent 10:30 • If the houses get relocated, it A.M will have an impact on the Male Group profession, transport issues, child’s education and it will The Drivers also affect social relations. This and will lead to increase in Watchman expenditure. Supervisors Livelihood • The proposed project may lead Group Opportunity to unemployment to auto and taxi drivers. • Loss of jobs will lead to troubles in finding a new job, and transport charges will keep on increasing. • If the house is relocated, it will cause issues regarding the person’s occupation. Child’s education as well as travel costs. • Initially it will be a challenge for people, it will take a while for them to adapt. Shifting • SMC should provide a space for Allowance residency purposes as well as business purposes. • Compensation shall be given in accordance to the cost of the place concerned and not according to the government

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 7: Public Consultation, Participation & Information Disclosure Place& Type Date& No of Issues Suggestion/opinion of Time participants Respondents rates. • The person whose house is being relocated should be taken special care. The family concerned should be getting enough money to survive and carry on their lives. Transportati • Travelling in an auto will help on Facility people to save time. • Pass system in metro trains will save money of passengers who will travel every day. Women • A train coach should be Empowerme reserved for women in order to nt avoid harassment. Womenliving in long distances will also be able to travel quickly. The metro train will be helpful for working women as well. • Women will have to be punctual about the train timings to avoid any waste of time. Awareness • There is awareness due to about newspaper access. Project • Faster the city, better it is. Lives of people will gain acceleration, similar to the fast lives of people in Mumbai. Benefits of • The youths can travel from Youth one place to other in very less time, and that will help them to dedicate more time in their jobs. For diamond workers it is going to be easy for transportation. • Shops can be opened early. • Youngsters who have no knowledge will have negligible benefits. • The issue of unemployment can be solved to some extent due to metro rail development.

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 7: Public Consultation, Participation & Information Disclosure

FIGURE 1: PUBLIC CONSULTATION AT PROPOSED ALTHANTENAMENT STATION lace& Type of Date& Time Number of Issues Suggestion/opinion Respondents participants Location‐2 13.08.2019 12 Relocation • Once a business is established in an Option area, it might get difficult to D Mart 14.00P.M establish it again in another area. Shopping Livelihood • Auto rickshaw drivers will have Mall Opportunity income issues. This is because people will use BRTS and it will Male Group decrease the amount of people travelling by an auto. After metro development, rickshaw passengers The Auto will decrease greatly. Driver and • The business class will get Shop Owners benefited. • Auto drivers may find it difficult to find passengers. • Metro project will benefit everyone. • Less educated people will also manage to get jobs in metro project. Shifting • If a shop is relocated, money or Allowance land should be provided to whoever is concerned. Transportati • Travel would be easier and time on Facility will be saved. • City accidents could be avoided. • Unemployment issues will be resolved and more people will get jobs. • The number of auto service will decrease in the city.

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 7: Public Consultation, Participation & Information Disclosure Women • Transport for jobs and occupational Empowerme purposes will be anadvantage. nt • Safety of women even at night will increase, which will allow women to work at night. Awareness • People are aware about about project.People are eager to project experience the positive changes that will exist after metro rail becomes functional. • If People come from other states for work, then the slums will increase in the area. • Theft cases in metro stations may increase. • Due to the metro, business class people will have troubles parking their vehicles and the parking cost will increase. Benefits of • Due to the proposed project land youth price according to the area will increase for people who want to begin a business. • The youths will be able to find new jobs.

FIGURE 2: PUBLIC CONSULTATION AT D MART SHOPPING COMPLEX

Place& Type Date& Time Number of Issues Suggestion/opinion of participants Respondents Location‐3 16.08.2019 12 Relocation • Our Slum is located near to Option SMC and railway track ground. Railway 15.00 P.M Already a court case is going Station Road on. We also have received July 2020 83

Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 7: Public Consultation, Participation & Information Disclosure Place& Type Date& Time Number of Issues Suggestion/opinion of participants Respondents Ambikanagar notice from SMC to vacant this place. Female Group • Our relatives living in Kosad and Biswas under smart city The have been relocated out of Residential the city, where they do not (Slam Area) find work; the cost is high, the boys having difficulty in studying. • There is no place in Surat city that can accommodate so many people. • Relocation option does not provide basic infrastructure to people. So, there are a lot of problems with living standards and business opportunities. Livelihood • Labour work will be available, Opportuni but the company might get ty workers from sources outside due to inefficiency of workers. • Business class people will be benefited. • Jobs in the metro stations will increase Shifting • People would not want Allowance money, but they need a house in the same area to avoid inconveniences. • If they get money, the money might get used in daily expenses and in roaming around. • If the money is provided then it should be paid according to the price of the local area and not according the district price. Facility of • Transport facilities will be Transport utilized when they are made ation available to the people and lesser costs will make it more public‐friendly. • It will be easier to reach to

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 7: Public Consultation, Participation & Information Disclosure Place& Type Date& Time Number of Issues Suggestion/opinion of participants Respondents work destinations. • Poor people staying in squatters will get affected gradually. • The cleanliness shall be taken care of. Women • The respondents said that Empower they walk to their work ment locations as they cannot afford other modes of transport. • Women working far from home will get benefited. • Increased safety will provide relief to women. • If metro officials allow us to sell items which include food items, articles etc, it will be our source of income. Awarenes • We knewit,as we have heard s about it from other people. project • It is good for the city, but houses of poor people like us will get relocated and our business will shut down. We will have to find new jobs. Sanitation • The respondents said that and they do not have sanitation Electricity facility but they have electricity connection which is illegal. Benefits of • We are poor and our children youth are uneducated. The project might not benefit our children • During the construction of the project the labour work should not be outsourced. Note • Under Smart city scheme, we have received a notice from Surat Municipal Corporation in 2014 to vacate the place but we are not ready to relocate. Therefore, there is a stay order served by the high court and the case is still going on.

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 7: Public Consultation, Participation & Information Disclosure Place& Type Date& Time Number of Issues Suggestion/opinion of participants Respondents • Few huts are located in SMC and railway land.

FIGURE 3: PUBLIC CONSULTATION AT RAILWAY STATION ROAD,AMBIKANAGAR

Place& Type Date& Time Number of Issues Suggestion/opinion of participants Respondents Location‐4 16.08.2019 14 Relocation • We are not ready to shift Option to another place. Railway 16.00 P.M • When the metro rail Station Road develops, our huts will be Ambikanagar destroyed. We will need places to live, jobs to help Mixed Group us sustain our life. • If we get a place in The another area, it should be Residential a good location where (Slum Area) living and working are both accessible. Livelihood • Due to metro railsmall Opportunity freelance businesses will flourish. People who sell snacks or water bottles will have another area where they can sell and earn money. • Auto drivers and poor people might have to face some troubles. Shifting • If our houses get Allowance acquired, we would need July 2020 86

Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 7: Public Consultation, Participation & Information Disclosure Place& Type Date& Time Number of Issues Suggestion/opinion of participants Respondents new houses. We do not want money. • We should receive shifting allowance based on market price. Facility of • Lots of passengers will be Transportati able to travel at the same on time after metro gets functional. • We will be able to reach our job locations faster. • City life will get better increasedjob opportunities. Women • Working women will save Empowerme their time. nt • If their houses are located too far then there will be wastage of time and increased stress and tension. • Reaching home early to take care of the kids will be difficult. • If there is relocation of the house, it will be difficult to take care of the house. It will also be troublesome to manage school timings of the kids. Awareness • We heard of bullet train, about but not heard of metro project train. Benefits of • The boys might get job youth opportunity. We work for the retail shop keepers. Due to the proposed project, we will not get work. The other people in our area will be doing business with the contractors like water bottle business, food packets etc. • Neither we norour boys

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 7: Public Consultation, Participation & Information Disclosure Place& Type Date& Time Number of Issues Suggestion/opinion of participants Respondents will get work in the metro project.

FIGURE 4:PUBLIC CONSULTATION AT RAILWAY STATION, AMBIKANAGAR Place & Type of Date & Number of Issues Suggestion/opinion Respondents Time participants

Location‐5 19.08.2019 14 Relocation • The respondents said that Option they are ready to be Railway Station 11.00 A.M relocated by the Road Milan government due to the Nagar, Sumul proposed project. dairy road • The R & R site must be a

place where they can get Female Group income opportunities and The Residential can access the other basic (Slam Area) facilities like school, sanitation and drinking water facility.

• It will be heartbreaking for us if we are asked to leave though out

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 7: Public Consultation, Participation & Information Disclosure Place & Type of Date & Number of Issues Suggestion/opinion Respondents Time participants

community is not likely to get affected.

Livelihood • Sisters who want to move

Opportunity out of the area for

employment will be benefitted because time will be saved, and new opportunities will be available for labour or workers.

• They clearly believe that it is not possible for the youths of their community to get employment during implementation of the metro project as it is very clear that politics plays a vital role in such projects. • The qualified youths of Surat may find jobs in this project but itdoes not seem possible for the youths of our community.

Shifting • Talking about R & R Allowance option the respondents reported that they would prefer land for loss due to the proposed project.

Facility of • We will be able to travel Transportat in the metro when we ion must go out somewhere, but not every day. • We will be able to save time while moving from one place to another.

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 7: Public Consultation, Participation & Information Disclosure Place & Type of Date & Number of Issues Suggestion/opinion Respondents Time participants

Women Empowerm • The metro train will be ent good for the educated and other women in the city.Separate coach for women would be needed. The coaches of the train shall be interconnected. During rush time passengerscan move from one coach to another.

• The metro project will bring increased job opportunities for women. The educated women who aspire to work in the city will be benefited. The metro train will also be available all the time.

Awareness • They know about the about metro project. project Sanitation • They do not have & Electricity sanitationfacility, but they Facility have electricity connection.

Benefits of • The youths from our youth community might not get job opportunity in the proposed project due to internal politics. The other youths of Surat may get job opportunities, but it does not seem possible for the young belonging to our community.

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 7: Public Consultation, Participation & Information Disclosure

FIGURE 5: PUBLIC CONSULTATION AT MILAN NAGAR, SUMUL DIARY ROAD

Place& Type Date& Time Number of Issues Suggestion/opinion of participants Respondents Location‐6 19.08.2019 12 Relocation • Where we will go if we Option get you out of here? Railway 12.00 P.M • Under Smart City Scheme Station Road we were given notice by Milan Nagar, Surat Municipal Sumul Dairy Corporation to vacate Road the place. • While staying in railway Male Group ground, we cannot ask SMCto relocate us under The Smart City scheme. Residential Livelihood • The business class people (Slam Area) Opportunity will get most of the benefit out of the proposed project. • They do not want shifting Shifting allowance. They would Allowance want house for house if required. Facility of • If we are forced to rent a Transportati house, we should find it on in the same settlement. • We should give money as per the demand of the government. • The poor will not make any difference because July 2020 91

Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 7: Public Consultation, Participation & Information Disclosure they are not going to use it. • Traffic Load will be reduced by 5 %. • The city should be smarter than it is now. • The project would be good because the traffic is increasing in the city, so metro is essential.

Women • The women of our Empowerme community may not be nt able to afford the cost while travelling in metro. • Our women will find it safe to travel in metro and travel cost should not be high. • While travelling in metro the sisters will be able to come home soon after work. We would not have to face traffic in the city. Awareness • We are not aware about about the proposed project. project Benefits of • No special benefits for youth youths.Theworking‐ classwill shall be used as a paid labour during the construction of the project.

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 7: Public Consultation, Participation & Information Disclosure

FIGURE 6: PUBLIC CONSULTATION AT MILAN NAGAR, SUMUL DIARY ROAD

Place& Type Date& Time Number of Issues Suggestion/opinion of participants Respondents Location‐7 19.08.2019 13 Relocation • If we find a place, we will Option go somewhere else. RoopaliCircle 16.00 P.M Livelihood • Business will grow up. Opportunity • People will get jobs. Male Group • If travelling time is saved, more time will be available. The Shop • People will find a new place Keepers and to de retail business like employee lari/kiosk business. Group Shifting • Do not know if the Allowance government will provide compensation. • There is space should be available. • If given money, that should be compensated according to the market value of that area. Facility of • Surat will be famous. Transportati • Metro is needed due to

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 7: Public Consultation, Participation & Information Disclosure Place& Type Date& Time Number of Issues Suggestion/opinion of participants Respondents on traffic.Traffic will be reduced. So, the Congestion will decrease. Women • The male respondents said Empowerme that Surat is a safe city for nt women. • Surat retail workers will get new work place so the retail employment for women/sisters will increase. • There will be a lot of work for Surat’s sisters, as working women can easily go to work. • Women will be able to travel comfortably. Awareness • Heard, but do not know about when the project will start. project We do not know the route. Sanitation We do have sanitation and and electricity facility. Electricity Benefits of • Youths will find youth employment. • Youth shall get benefitof Metro pass. • The educated and qualified youths will get the job. • Outsiders should not be hired for metro work; the youth of Surat and the youth of the surrounding villages should be hiredon priority. Remarks • In Surat, there should be enough coaches available in the metro train.

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 7: Public Consultation, Participation & Information Disclosure

FIGURE 7: PUBLIC CONSULTATION AT ROOPALI CIRCLE Place & Type Date & Number of Issues Suggestion/opinion of Time participants Respondents Location‐8 20.08.2019 12 Relocation • We are ready to be Option relocated. SosiyoCircle, 11.00 A.M Livelihood • Employment will be Majura Get Opportuni available,but people do not ty know how to get it. Male Group • It will be very useful for the employer, easy to travel and The Shop easy to pass, will save Keepers and money, save the cost of the employee car. Group • The businessman will not use metro train. They will use their personal vehicles. Shifting • In Surat there is a problem Allowance of business space, businessman people will get business space, but we know that such good things will not happen to us. • The government will give the space, money, but it will take a few years of hard work to set up the business. • Good space should be provided. Facility of • People in Surat are always Transport ready to innovate. ation • Save time, reduce the use of your car. July 2020 95

Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 7: Public Consultation, Participation & Information Disclosure Women • Sisters going to work every Empower day in Surat will get benefit. ment • Sisters are also safe in Gujarat. They willnot have any problem. Awarenes • They are aware about the s about project. project Benefits of • Youths from villages will youth come and work here. • Workers will be able to perform a rapid upgrade. • There is also a shortage of jobs,the proposed project may provide employment to youths.

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 7: Public Consultation, Participation & Information Disclosure

FIGURE 8: PUBLIC CONSULTATION AT SOSYO CIRCLE, MAJURA GATE

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 7: Public Consultation, Participation & Information Disclosure Place & Type Date & Time Number of Issues Suggestion/opinion of participants Respondents Location‐9 20.08.2019 12 Relocation • If there is a government Option rule, people have to Aquarium 13.00 P.M vacate themselves. Station • People will give space, but the government will Mixed Group have to give them compensation. The employee and Business Livelihood • Unemployment Group Opportuni decreases. ty • Rickshaw business will suffer. • Business people will get benefit. • The Customers will move from place to place fast and business will be good. Shifting • Good if space against Allowance space. • If you give money, that shall be paid as per marketprice. Facility of • Traffic problems will be Transport lessened and Surat will be ation famous. • People will soon accept, as BRTS has adopted. • Traffic will be reduced; time may be saved. Women • Separate coach required Empower for women. ment • Working sisters will use it quickly. • Usually the last bus of BRTS is at 4 pm then there is no trainavailableafter 5.30 pm, the late arrivals will have trouble. • Sisters will use metro more if they get proper parking at metro stations. Awarenes • Do not know about s about metro, but It is a good project project. July 2020 98

Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 7: Public Consultation, Participation & Information Disclosure Place & Type Date & Time Number of Issues Suggestion/opinion of participants Respondents • There is no much spaceavailable in the city, so metro is not needed. • Connectivity with each location is important even if it is metro train. Benefits of • Job opportunity will youth increase. • College students will find it helpful.

FIGURE 9: PUBLIC CONSULTATION AT AQUARIUM

Place & Type Date & Number of Issues Suggestion/opinion of Time participants Respondents Location‐10 21.08.2019 12 Relocation • If the house gets acquired Option then another house shall Chaupati 11.30 A.M be provided. But, in the (Female) beginning, there will be problems. . The Livelihood • The employment and Residential, Opportuni business of the brothers Shop Keepers ty will increase but it may and take years. employee • The labourersshould get Group job during construction of

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 7: Public Consultation, Participation & Information Disclosure Place & Type Date & Number of Issues Suggestion/opinion of Time participants Respondents the project.

Shifting • The businessman should Allowance either get good money if their shop gets acquired. • If the house is damaged, the builder on our side gives a lot of money to the people who buy house in some other society, but they do not find a good place to stay in the city.

Facility of • The number of vehicles will Transport slow down. ation • If all use metro then traffic in Surat will be reduced. • Time will be saved if there is a special road like BRTS. • Can be comfortably restored, all will have a place to sit. Women • Sisters work very hard in Empower Surat; they will get ment comfortable commuting. • Separate compartment should be kept for sisters in metro train. • If night is on, sisters can work at night and come home safe. • Sister can go to work in peace. At present we must switch to two busses. It is bit difficult to use public transport. • Sisters from another area will be able to roam around. • The sisters faces a lot of trouble to board a bus. In the shuttle, faces crowd pushing, punching, stealing wallets, etcwhich is very

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 7: Public Consultation, Participation & Information Disclosure Place & Type Date & Number of Issues Suggestion/opinion of Time participants Respondents difficult for them to handle.

Awarenes • Do not know about the s about metro project. project Benefits of • Young people will get youth benefit to reach to work stations. Number of vehicles will decrease. • Job and business will grow. • Youths will get job opportunity.

FIGURE 10: PUBLIC CONSULTATION AT CHOPATI

Place & Type Date & Number of Issues Suggestion/opinion of Time participants Respondents Location‐11 21.08.2019 6 Relocation • Ready to co‐operate for Option the development of the Majura Gate 15.00 P.M city. • The relocation place should have access to Male Group income. Otherwise it is of no use. The • It takes 3 to 5 years to Residential, set up a business. . Shop Keepers Livelihood • People shall get jobs in and Bussiness Opportunity the metro. Group • New businesses will be started around the stations. • People will be able to

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 7: Public Consultation, Participation & Information Disclosure Place & Type Date & Number of Issues Suggestion/opinion of Time participants Respondents reach to their shops or business place faster. As a result business will increase. Shifting • If the shop gets Allowance acquired then compensation must be provided. The government does not provide satisfactory compensation. Facility of • Traffic and pollution Transportati will be reduced in the on city. • Convenient travelling. • If the metro stations are planned near to residential areas or marketplace then it would be helpful and easy to access. • We would not need to bring a bike or car so that petrol/ diesel will be saved. • Lower metro fares will make travel easier. Women • It would be easy going Empowerme to work and lot of time nt will be saved. • We are looking forward to the metro facility. • We can come back home early and can take care of children. • The sisters must save the train time otherwise it will be a waste of time. Awareness • We heard about the about project but do not project know when it will start. • It going to be a good project for the city. • Surat people do not

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 7: Public Consultation, Participation & Information Disclosure Place & Type Date & Number of Issues Suggestion/opinion of Time participants Respondents have the practice of walking like the people of Mumbai, so those who must walk to the station will have trouble initially. Benefits of • Educated youths will youth get jobopportunities. • They will get paid work • Parents would not have to worry of transportation for their children.

FIGURE 11: PUBLIC CONSULTATION AT MAJURA GATE

Place & Type Date & Number of Issues Suggestion/opinion of Time participants Respondents Location‐12 21.08.2019 9 Relocation • SMC will find it difficult Option to relocate business UdhanaDarw 17.30 P.M and shop owners. aja • Businessesmanwould not be ready for Mix Group acquisition if they are not satisfied. The Livelihood • In the area where the Residential, Opportunity metro passes, Shop Keepers employment will and Bussiness increase, new Group businesses will grow. • People will be able to work for faster business growth.

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 7: Public Consultation, Participation & Information Disclosure Place & Type Date & Number of Issues Suggestion/opinion of Time participants Respondents • We feel that the unemployment rate among youths in Surat will decrease. • Women will get more jobs; the proportion of working women will increase. • Unemployed youths will find work in the metro project. • Employment will go up, people’s business will face loss in the beginning, but later business will increase. Youths will get employment. • Youth will be able to find jobs and move from one area to another for work. Shifting • The shopkeepers Allowance should get the shop within the area near to the same market. Otherwise, the money and time spent setting up the business will be affected. As a result the business will not be profitable. • People do not need money in Suratbut they need space to stay. Though space is not available. Facility of • People will reduce the Transportati use of car after metro on comes in. So, the traffic and congestion will be less. • The transportation is becoming more and more slowly for

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 7: Public Consultation, Participation & Information Disclosure Place & Type Date & Number of Issues Suggestion/opinion of Time participants Respondents business, people’s business will increase after the introduction of metro. • People will travel, take advantage for smooth travelling. Connectivity will develop in the city. Women • Women will get more Empowerme jobs; the proportion of nt working women will increase. • Metro is very good for sisters; sisters can go to work comfortably but metro should be available in all areas. • Sisters would not have to take rickshaws at night. • Sisters will be able to travel comfortably in the metro. Their safety will be maintained. • It will not be stressful for girls in the metro to go to college on a regular basis. Awareness • They know that metro about is about to be project Launched in the city. They do not know what is going to happen in their area. Benefits of • Unemployed youths youth will find work in the metro. • Along with increased business opportunity after the introduction of metro the employment opportunities of youths may rise.

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 7: Public Consultation, Participation & Information Disclosure

FIGURE 12: PUBLIC CONSULTATION AT UDHANADARWAJA

7.7 Major Findings of Public Consultation It is important to mention that the public consultation has been conducted with both types of respondents either directly or indirectly affected due the proposed metro rail project in Surat city. Major social issue like relocation, livelihood opportunity, shifting allowance, women empowerment, awareness about project and benefits of the projectfor youths were discussed during consultation.

Relocation Option: While talking about relocation options, the respondents have actively expressed their opinions about this issue of relocation. The respondents from slum communities located near to Surat railway station reported that they do not like to relocate. They are availing the other basic facilities along with source of income to feed themselves in the present location. Under Smart City scheme they have received notice from Surat Municipal Corporation to vacate the place. In places like AlthanTenament, Roopali Canal, Majura Gate and AthwaChaupati the respondents said that the families shall be relocated by the government if it requires for the development of the metro rail project. They further added that the people should be relocated to such places where they can be able to access the basic facilities like school, hospital, local market along with source of income. They also added that the business class people will not find it difficult to relocate themselves as they have lot of resources. It was also discussed that the local government authorities should be sensitive and have an integrated plan for relocation of the project affected households.

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 7: Public Consultation, Participation & Information Disclosure Acommunity consultation meeting was conducted on 16th August, 2019 by Development Quest Foundation(DQF) team under the supervision of Ms.Hetal Shah in Ambikanagar slum community. The slum is located on the land which belongs to railway authority.During consultation people

reported that they have been served a notice Distance of Ambikanagarslum( marked in by Surat Municipal Corporation in 2014 under yellow) from proposed Metro alignment Smart City schemes to vacant the place.They further said that a court case was going on. It is important to mention that the slum is located about 100 meter away from the proposed metro rail alignment (see the picture). Therefore it does not fall in the proposed metro project site. So, the issue which was raised by the people in Ambikanagar slum is not relevant to the proposed metro rail project.

Livelihood Opportunity:During public consultation, both positive and negative aspects of livelihood opportunity have been discussed. It was observed that livelihood opportunity is very much connected with relocation option. Majority of respondents reported that due to land acquisition and loss of shops in market locations like LabheshwarChowk, Maskati hospital, Majura Gate the people will lose their income opportunities. They further said that the auto rickshaw drivers, rickshaw pullers will be affected due to loss of income after the introduction of metro train service in the city.It will be difficult for poor people to survive themselves whose shops are affected. In UdhanaDarwaja, the respondents reported that it would be difficult for Surat Municipal Corporation(SMC) to relocate the shop keepers and other business men.At the same time the other group of respondents reported that the proposed metro rail project will lead to diverse ways of livelihood opportunities for them.Surat is known for its vibrant textile markets across the country and the proposed metro project will enlarge the growth of the local as well as textile market which in turn will benefit to all kinds shop keepers, merchant as well as businessclass. They further added that the daily wage labourers shall get job opportunity during the construction of the project. It is also reported that the qualified persons will get employment opportunities during operation of the metro project.Furthermore, it will also create an opportunity for the poor people to open a shop and small businesses near to the metro stations. Shifting Allowance: During public consultations in slum areas the people reported that they do not want shifting allowance as they do not want to relocate from the present location. Majorly people reported that as a part of compensation they do not July 2020 107

Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 7: Public Consultation, Participation & Information Disclosure want money, but they want land for loss of land, house for house and shop for shop. They further said that money is not going to be a sustainable solution for loss of land, house and shop. At the same time another group of respondents claimed that they would opt for shifting allowance, but it shall be paid considering the local market or government price and the price should be on a higher side as well as satisfactory to them. Transportation Facility:It can be said that the major outcome of the proposed metro rail project would be more convenient and integrated transport facility in Surat city. Irrespective of places majority of the respondents accepted that after the introduction of the metro train facility there would be an efficient and effective transport facility in the city. The metro train will save fuel,reduce traffic, pollution and road accidents. Some of the respondents said that presently the city is experiencing lot of traffic in the city particularly in the local market and textile marketplaces though the city is having maximum number of over bridges. Some of the respondents expressed a different angel about transport facility. They reported that earlier the people in Surat have taken time to adopt BRTS (Bus Rapid Transit System) facility therefore it may take time to adopt with metro train system. The metro fare may be a concern for the people. The traffic problem during the construction of the proposed project will be a major challenge for the whole city. The auto drivers and other private vehicle owners reported that they might lose income after the introduction of metro train facility. Women Empowerment:The proposed metro rail project is going to add a lot of scope, accessibility, safety, mobility and confidence for the development as well as empowerment of women in a much broader perspective. The poor women from the slum communities are looking into this metro project as a source of their livelihood. They said that they would like to sell flowers, water bottles and other packaged food at the metro stations if they get permission from the metro development authority. The women respondents said that the metro train facility will be very helpful for the working women.While travelling in metro they will be able to save lot of time and can go back home soon and take care of their children and the family. They also said that they can work till late in the evening without worrying for the last bus to catch. They further said the availability of metro train facility will enlarge their scope of getting jobs. They also shared that as a woman they face lot of difficulties while using public transport facility and metro train will be a safe mode of transport for them.Women in the city demanded a separate coach reserved for women in the train. Awareness about the Project:In a different perspective it can be said that the public consultation itself played an important role to make the people aware about the proposed metro rail project. Majority of the people said that they have heard about July 2020 108

Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 7: Public Consultation, Participation & Information Disclosure the project,but they do not have information about the two corridors.In the slum communities the people said that they heard about Bullet train but not metro train. Few people said that they came to know about the metro project from the newspaper and other government officials. In AlthanTenament the respondents stated, “Faster the city, better it is”. Few respondents in Aquarium did not feel that the project is viable in the city of Surat due to lack of public space.Moreover, the people said that in future they should be informed, consulted and their opinions and suggestions shall be taken into consideration during the implementation of the metro project. Benefits of Youths:The proposed project will play a significant role for the development of youth groups in terms of education, better transport, employment job opportunities. The youth respondents said that it will be easy for them to commute to places for coaching, college, local market and workstations. During consultation in slum communities people responded that the uneducated youths from their communities will find it difficult to get a job during operationbut they may get engaged in labour workduring construction of the metro project. They also believed that the contractors and local party may play a crucial role during the construction of the project though they are hopeful to get the labour work.The local labours and people from surrounding villages shall be hired during the construction of the project. The workersfrom other states shall not be given work or other employment opportunities. During the consultation, the youth groups found to be very enthusiastic because they feel that the proposed project will bring a lot of employment opportunities for them considering their qualification and skills.Some of the respondents in Majura Gate reported that it would be easy for the diamond workers to travel and reach to workstations. Finally, the proposed project will create sustainable job opportunities for youths.

7.8 Information Disclosure and Consultation During social survey, meetings and focus group discussions were conducted to get wider public input from the primary and secondary stakeholders. The roadside communities, particularly the affected small business enterprises, took tremendous interests in the meetings. This consultative approach led to identification of a range of issues related to land acquisition, compensation, job opportunity for affected people, women empowerment, transport facilities, road improvements before construction of metro corridors, reducing disruption of livelihoods and improved design for roadside amenities/services for the travelling public. Most importantly, the affected communities strongly felt a sense of participation in the decision‐making process. July 2020 109

Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 7: Public Consultation, Participation & Information Disclosure Information disclosure is persuaded for effective implementation and timely execution of RAP. For benefits of PAPs and community in general SIA including RAP report will be disclosed by implementing agency(IA) and will be available to the local residents at all times for perusal and photocopying of the same will also be permitted. Disclosure of the SIA report will be informed to the public through announcements on the local daily newspapers in Gujaratiand Hindi through stakeholder consultations. During project implementation, Social Management Unit (SMU) of IA shall provide information related to entitlement policy and various options to the PAPs and community through its Public Information Centre (PIC).SMU will prepare an information brochure in local language, i.e., Gujarati and Hindi, explaining the RAP, the entitlements and the implementation schedule. The RAP is required to be disclosed to the affected persons and other stakeholders.

7.9 Community Participation during Project Implementation The effectiveness of the RAP is directly related to the degree of continuing involvement of those affected by the project. Several additional rounds of consultations with PAPs will be required during RAP implementation. Consultations during resettlement plan implementation shall involve disclosure of information, offer and choice of options if any. Another round of consultation shall occur when compensation and assistance are provided and actual resettlement start. The following set of activities will be undertaken for effective implementation of the plan: a) SMU, IA will conduct information dissemination sessions in the project area and solicit the help of the local community/ leaders and encourage the participation of the PAP’s in RAP implementation. b) Consultation and focus group discussions will be conducted at the affected areas with the vulnerable groups like women, families of BPL, Scheduled Castes and Scheduled Tribes to ensure that the vulnerable groups understand the process and their needs are specifically taken into consideration. c) SMU, IA with the help of NGO will organize public meetings, and will appraise the communities about the progress of RAP implementation. Regular update of the program of resettlement component of the project will be placed for public display at the project offices. d) SMU and field offices will maintain an ongoing interaction with PAPs to identify problems and undertake remedial measures.

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8

Legal Policy and Framework

8.1 Background This chapter discusses about the existing law and regulations of the country and state those are applicable to the proposed Surat Metro Rail project (Phase‐I). In addition, World Bank’s Environmental and Social Framework, 2017 is adopted since loan from AFD and KFW is being considered by the Government of India and Government of Gujarat for the implementation of the project. It is important to analyse the Acts and Policies to understand the legalities and procedure in implementing project and to identify the gaps and area where there is a need for strengthening to comply with the World Bank’s safeguard policies and requirement.

Therefore, the legal framework of the country in which the proposed Surat metro rail project will be implemented with respect to social issues as well as World Bank’s social safeguard policies has been summarised in this chapter.

8.2 Applicable Laws and Policies The applicable laws and policies on land acquisition, rehabilitation and resettlement for the proposed Surat Metro Project (Phase‐I) are as follows:

1. Right to Fair Compensation and Transparency in Land Acquisition, Rehabilitation and Resettlement (RFCTLARR) Act, 2013. 2. Government of Gujarat, Revenue Department Resolution No.LAO 22‐2014/54/5‐ Declaration of Consent award under section 23A 3. Right to Fair Compensation and Transparency in Land Acquisition, Rehabilitation and Resettlement (Gujarat Amendment) Act,2016 4. Other applicable laws 5. World Bank’s Social Safeguard Policies 6. Gaps between World Bank ESF(ESS5) and Applicable National Law and Gap Filling Measures

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8.2.1 Right to Fair Compensation and Transparency in Land Acquisition, Rehabilitation and Resettlement (RFCTLARR Act, 2013) RFCTLARR Act, 2013 is a Central Act to ensure a humane, participative, informed and transparent process for land acquisition for industrialisation, development of essential infrastructural facilities and urbanisation with the least disturbances to the owners of the land and other affected households and provide just and fair compensation to the affected households whose land has been acquired or proposed to be acquired or affected by such acquisition and make adequate provisions for such affected persons for their rehabilitation and resettlement.

Chapter IV, Section 11 states that ‘whenever it appears to the appropriate government that land in any area is required or likely to required for any public purpose, a notification to that effect along with details of land to be acquired shall be published in the official Gazette, two daily news pepers, uploaded on the website of appropriate government and in the affected areas to all the persons affected’. Prior to acquisition Section 4 of the Act mandates conduct of a Social Impact Assessment study of the affected area to study the impacts likely to have on various components such as livelihood of affected households, public and communities properties, assets and infrastructure particularly road, public transport...... Similarly, where land is acquired, fair compensation shall be paid promptly to all persons affected in accordance with section 28, 29 and 30 of the Act. A copy of the RFCTLARR Act, 2013 is placed at (Annexure‐8.1). Key Features of RFCTLARR Act 2013:

The act puts in place the rules for granting compensation, rehabilitation and resettlement to the affected persons. The law makes sure that: • The affected persons get fair compensation when their land is taken away. • Transparency is brought in the process of land acquisition. • Adequate provisions are made for rehabilitation of the affected people. • The affected households are least disturbed. • Local self‐Government including the gram sabhas are consulted in the process of land acquisition.

This act is applicable for a public purpose: • Government acquires the land for its own use.

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• Government acquires the land for the use of public sector companies (PSU) • Government acquires the land for ultimate purpose of transferring it to private partners. Public purpose: Public purpose includes the following: • Strategic use by the armed forces, paramilitary, state police for national security. • Infrastructure projects except private hospitals, private education institutions and private hotels. • Projects related to industrial corridors, mining, national investment and manufacturing zone, sports, healthcare, tourism and space programmes. • Housing projects for income groups specified by Government projects planned for development of village sites, residential areas for lower income groups in urban areas.

A brief on the stages of Right to Fair Compensation and Transparency in Land Acquisition, Rehabilitation and Resettlement (RFCTLARR) Act, 2013

STAGE TITLE DESCRIPTION 1 SIA study by The process of land acquisition starts with the Government preparation of Social Impact Assessment Study. Whenever Government intends to acquire land for a public purpose, it shall consult the concerned Gram Sabha, Panchayat, Municipality or Municipal Corporation and then carry out a Social Impact Assessment study in consultation with them. When and how this consultation will take place, is defined by the Government via notification. Such notification will be brought out in local language and will be made available to the Panchayat, Municipality or Municipal Corporation and the offices of District Collector and SDM. It will be published in the local media and will be uploaded on relevant website of the government. The act mandates the Government to ensure that adequate representation has been given to the representatives of Panchayat, Gram Sabha, Municipality or Municipal Corporation while conducting such SIA study. This study has to be finished in 6 months’ time.

After the SIA has been finished, the Government would prepare Social Impact Management Plan. This plan would list all that would be needed to ameliorate the impacts caused by the land acquisition. The SIA includes

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a public hearing in the affected area.

The report of the SIA is made public and is made available to local Government offices. 2 Appraisal of Once the SIA study is over and its report is ready, the SIA Government will refer this report to an independent multi‐disciplinary Expert Group. This expert group has to be constituted by the government. This expert group has representatives as follows:

• Two non‐official social scientists. • Two representatives of the local self‐Government (i.e.) Panchayat, Gram Sabha, Municipality or Municipal Corporation. • Two rehabilitation experts and • One technical expert.

The chairperson of this expert group will be the person nominated from any of the above members. This group will study the SIA report. If this group finds that the project does not serve any public purpose or the social costs and adverse social impacts of the project outweigh the potential benefits, they will recommend so within 2 months’ time. Once it is done, no acquisition can take place and the entire process is abandoned. However, irrespective of Expert Groups recommendations, the Government can acquire the land.

The Government would need to record in writing that: 1. The economic benefits of the project as indicated in DPR. 2. Whether land acquisition is being proposed on a minimum requirement basis or not. 3. Whether there are no other less displacing options available. 3 Notification After the above two stages are complete, the and Government would put in place a preliminary Acquisition notification in which it would publish the details of the land proposed to be acquired. This notification will be made accessible in local area via various media. The local governments are informed about this notification. Once the notification is published, no project affected person can sell any land or make any other land related transactions. The officers are empowered to enter upon and survey and take levels of any land in the area. The Collector, the Administrator for Rehabilitation and

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Resettlement shall conduct a survey and undertake a census of the affected households. A draft Rehabilitation and Resettlement scheme is prepared by the Commissioner of the Rehabilitation and Resettlement. The details of this scheme are made available to local public via various media. 4 Rehabilitation After the land acquisition is over, the collector shall pass and Rehabilitation and Resettlement Awards for each Resettlement affected family. This award will comprise: Awards • Amount payable to a family. • Bank account number of the person to whom the amount is transferred. • Particulars of the house site and house to be allotted in case of displacement. • Particulars of land allotted to the displaced households. • Particulars of one time subsistence allowance and transportation allowance in case of displaced households. • Other such payments and allowances as per the act. • Particulars of annuity and other entitlements to be provided.

Computation of compensation as per First Schedule of RFCTLARR Act 2013: The compensation for land acquisition is determined by the Collector and awarded by him to the land owner within two years from the date of publication of the declaration of acquisition. The process of determination of compensation is given below.

1. Market value* of the land.

2. Value of the assets attached to land: Building/Trees/Wells/Crop etc., as valued by relevant Govt. Authority;

3. Solatium: 100% of the compensation

4. In addition to the market value, an amount at the rate of 12% per annum from the date of notification to the date of award or to the date of taking possession of land

and

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Computation of compensation as per Second Schedule of the RFCTLARR, Act 2013:

5. Provisionof housing units in case of displacement • If the house is lost in rural areas, a constructed house shall be provided as per the Indira Awas Yojna. • If the house is lost in urban areas, a constructed house shall be provided which will not be less than 36.5sq.mts. (houses provided if necessary, might be in multi‐storeyed building complexes) The benefits above shall be extended to any project affected family which has been residing in the area continuously for a period of not less than 3 years preceding the date of notification. • If any Project Affected Family opts not to take the house offered, shall get one time financial assistance for house construction, which shall not be less than Rs.1,50,000/‐

6. Offer for developed land In case the land acquired for urbanisation purpose, 20% of the developed land will be reserved and offered to land owning Project Affected Households, in proportion to the area of their land acquired and at a price equal to the cost of acquisition and the cost of development. ‐ If in case the project affected family owning the land wishes to avail this offer, an equivalent amount will be deducted from the land acquisition compensation package payable to it.

7. Choice of annuity or employment • After suitable training and skill development in the required field, provision for employment at a rate not lower than the minimum wages, at least one member of the project affected family is arranged a job in such project as may be required (or) • One‐time payment of Rs.5,00,000/‐ per project affected family. • Annuity policy that shall pay not less than Rs.2,000/‐ per month per family for 20 years, with appropriate indexation to the consumer price index for agricultural labourers.

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8. Subsistence grant for displaced households for 1 Year • Monthly subsistence allowance of about Rs.3000/‐ per month for a year from the date of award.

9. Transportation cost for displaced households • One‐time financial assistance of Rs.50,000/‐.

10. One time grant to artisans, small traders and others • One‐time financial assistance, minimum of Rs.25,000/‐.

11. One‐time resettlement allowance • One‐time Resettlement allowance of Rs.50,000/‐ only.

Stamp duty and registration charges will be borne by Implementing Agency (Requiring Body)in case of new houses or sites.

Based on RFCTLARR, Act 2013 under Section 26,

The collector shall adopt the following criteria in assessing and determining the market value of the land, namely:‐

a. Market Value – if any, specified in the Indian Stamp Act, 1899 for the registration of sale deeds or agreements to sell, as the case may be, in the area, where the land is situated (or) b. The average sale price for similar type of land situated in the nearest village or nearest vicinity Whichever is higher: Provided that the date for determination of market value shall be date on which the notification has been issued under section 11.

Where the market value under sub‐section (1) or sub‐section (2) cannot be determined for the reason that‐

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i. The land is situated in such area where transactions in land are restricted by or under any other law for the time being in force in that area or ii. The registered sale deeds or agreements to sell as mentioned in clause (a) of sub‐ section (1) for similar land are not available for the immediate preceding three years or iii. The market value has not been specified under the Indian Stamp Act, 1899 by the appropriate authority.

The state Government concerned shall specify the floor price or minimum price per unit area of the said land based on the price calculated in the manner specified in sub section (1) in respect of similar type of land situated in the immediate adjoining area provided that in case where the requiring body offers its share to the owners of the lands (whose land have been acquired) as a part of compensation, for acquisition of land, such shares in no case shall exceed 25% percent of the value so calculated under sub section (1, 2, 3) or the value is to be deductible in the value of the land.

8.2.2 Government of Gujarat, Revenue Department Resolution No.LAO 22‐2014/54/5‐ Declaration of Consent award under section 23A The resolution deals with accord/incentive amount to be paid to land owners in Consent Award. As per the Act for the public interest, in order that the farmers agree and come forward to give their land, the 80% amount of estimated compensation should be given as immediate disbursement at the time of possession. Balance amount should be given immediately after completion of the legal process. An encouragement amount of 25% on market value should be given has been declared by the state government. As per this, the regular and consent award has to be paid for land.

Under Section 23‐A only when following conditions are fulfilled it is considered as consent award. • Whenever the land owner gives the cost of land, in such cases written consent in the prescribed format. • At the time of taking possession of land 80% of compensation to be given in advance amount immediately. • Before declaring consent award, the acquiring body should give its consent in writing regarding the rates to be paid to land owner. July 2020 118

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• It is to be clearly mentioned in the agreement that the land owner who opts for consent award shall in no way be entitled to any additional compensation under any reference or file suit in court regarding same. • Consent award will not be possible for land which has ownership dispute. • The market cost of land should be as per the provisions of the new land acquisition Act, 2013 section 26. Market cost should not be unrealistic. • Acquiring body requires early possession should be clearly mentioned in the consent award with reasons. • The encouragement amount shall be paid one time only as 25% of the main amount and shall not be multiplied by any factor. • This resolution has been passed as per revenue department even number file and consent of finance department, Government of Gujarat dated 24/03/2018.

8.2.3 Right to Fair Compensation and Transparency in Land Acquisition, Rehabilitation and Resettlement (Gujarat Amendment) Act, 2016 The Act came into force on 15th August 2016. Relevant sections of the said Act are discussed below: ¾ Section 10A of this Act deals with the exemption of SIA of an infrastructure project. The State Government may, in the public interest, by notification in the Official Gazette, exempt any of the following projects from the application of the provisions of Chapter II and Chapter III of this Act, which includes ”infrastructure projects including projects under public‐private partnership where the ownership of land continues to vest with the government provided that the State Government shall, before the issue of notification, ensure the extent of land for the proposed acquisition is the bare minimum land required for such project. ¾ Section 23(A) of the said Act deals with consent award. ¾ Sub‐section (1) of 23 (A)‐Notwithstanding anything contained in section 23, if at any stage of the proceedings, the Collector is satisfied that all the persons interested in the land who appeared before him have agreed in writing on the matters to be included in the award of the Collector in the form prescribed by rules made by State Government, he may, without making further enquiry, make an award according to the terms of such agreement. ¾ Sub‐section (2) of Section 23 (A)‐The determination of compensation for any land under sub‐section (1) shall not in any way affect the determination of

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compensation in respect of their hands in the same locality or elsewhere in accordance with the other provisions of this Act. ¾ Sub‐section (3) of Section 23(A)‐ Notwithstanding anything contained in the Registration Act,1908, no agreement made under sub‐section (1) shall be liable to registration under that Act. ¾ Section 31A of the Act deals with “Payment of lump‐sum amount by State Government for its linear nature project”. Notwithstanding anything contained in this Act, it shall be competent for the State Government to pay, wherever the land is to be acquired for its own use amounting to less than one hundred acres or whenever the land is to be acquired in case of projects which are linear in nature as referred to in proviso to sub‐section (4) of section 10, as Rehabilitation and Resettlement cost, such lum sum amount equal to fifty percent of the amount of compensation as determined under section 27 to the affected households.

8.2.4 Other Applicable Laws i. Minimum Wages Act,1948 ii. Contract Labour(Regulation and Abolition) Act, 1970 iii. Contract Labour (Regulation and Abolition) Central Rules, 1971 iv. The Bonded System (Abolition) Act, 1976 v. Child Labour (Prohibition and Regulation) Act 1996 along with Rules,1988 vi. Children (Pledging of Labour) Act,1933 (as amended in 2002) vii. The Building and Other Construction Workers Welfare Act, 1996 viii. The Persons with Disabilities (Equal Opportunities, Protection of Rights and Full Participation) Act, 1995 ix. The Persons with Disabilities (Equal Opportunities, Protection of Rights and Full Participation) Rules, 1996 x. The Sexual Harassment of Women at Workplace Act, 2013

8.2.5 World Bank Social Safeguard Policies The World Bank has Social Safeguard Policies to reduce or eliminate the adverse effects of development projects. Details are provided in the table below.

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World Bank Objective Applicability Safeguard Safeguard Requirements Policies ESS5: Land The objective of this policy is There will be need Resettlement Acquisition, to avoid or minimize for limited land Action Restrictions on involuntary resettlement. acquisition for Plan in Land Use and Where involuntary certain project consultation with Involuntary resettlement is unavoidable, it corridors resulting the community Resettlement will be minimized and in: relocation or loss and project appropriate measures to of shelter; loss of authorities. mitigate adverse impacts on assets or access to displaced persons (and on assets; loss of host communities receiving income sources or displaced persons) will be means of livelihood. carefully planned and implemented. ESS7: Indigenous This policy aims to protect This policy may be Indigenous Peoples/Sub‐ the dignity, right and triggered if there are people Saharan African cultural uniqueness of indigenous people in development Historically indigenous people; to the project area; Plan Underserved ensure that they do not when potential Traditional Local suffer due to development; adverse impacts on Communities that they receive social and indigenous people economic benefits. are anticipated; and if indigenous people are among the intended beneficiaries. ESS10:Stakeholder This policy aims to establish This policy is Stakeholder Engagement and a systematic approach to triggered to engage Engagement Plan Information stakeholder engagement; to different Disclosure assess the level of stakeholders, both stakeholder interest and project affected support for the project and parties and other to enable stakeholders’’ interested parties views to be taken into throughout the account in project design project life cycle and environmental and which can improve social performance; to the environmental promote and provide means and social

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World Bank Objective Applicability Safeguard Safeguard Requirements Policies of effective and inclusive sustainability, and engagement with project make a significant affected parties throughout contribution to the project life cycle on successful project issues that could potentially design and affect them; to ensure that implementation. appropriate project information on environmental and social risks and impacts is disclosed to stakeholders in a timely manner.

8.2.6 World Bank Social Safeguard Policies and Deviations from the India Law if any and proposed measures for Bridging the Gaps The institutional framework for resettlement and rehabilitation in India is largely attuned with the World Bank ESMF (ESS5) as its objective has the following: • To avoid involuntary resettlement or, when unavoidable, minimize involuntary resettlement by exploring project design alternatives. • To avoid forced eviction. • To mitigate unavoidable adverse social and economic impacts from land acquisition or restrictions on land use by: (a) providing timely compensation for loss of assets at replacement cost and (b) assisting displaced persons in their efforts to improve, or at least restore, their livelihoods and living standards, in real terms, to pre‐ displacement levels or to levels prevailing prior to the beginning of project implementation, whichever is higher. • To improve living conditions of poor or vulnerable persons who are physically displaced, through provision of adequate housing, access to services and facilities, and security of tenure. • To conceive and execute resettlement activities as sustainable development programs, providing sufficient investment resources to enable displaced persons to benefit directly from the project, as the nature of the project may warrant.

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• To ensure that resettlement activities are planned and implemented with appropriate disclosure of information, meaningful consultation, and the informed participation of those affected. 8.2.7 Gap between Indian Law and World Bank Requirements

There are certain gaps between the prevailing Indian laws and World Bank’s ESMF (ESS5). A comparative chart of World Bank’s ESMF (ESS5) and Indian laws is given in the following table:

Table 8.1: GAP between World Bank Requirements and Indian Laws World Bank policy on Issues/Areas RFCTLARR Act 2013 ESS5 Measures Application of Applies to all Section 2 Applicable to projects LA components of the where government acquires land for project that result in its own use, hold and control, involuntary including PSU and for public resettlement, regardless purpose; for PPP where ownership of the source of of land continues to vest with govt. financing. private companies where 80% of land owners have given consent or 70% in case of PPP. Principle of Involuntary Social Impact assessment (SIA) Aligns with Bank’s avoidance resettlement should include: (i) whether the requirements to displacement should be extent of land proposed for minimize impacts. avoided where feasible, acquisition is the absolute bare or minimized, exploring minimum extent needed for the all viable alternative project; (ii) whether land acquisition project design. at an alternate place has been considered and found not feasible

[Ref: Section 4 sub‐section 4(d) and 4(e)] Mitigate Where it is not feasible The cumulative outcome of adverse social to avoid resettlement, compulsory acquisition should be impacts resettlement activities that affected persons become should be conceived partners in development leading and executed as sustainable [Ref: Preamble of the RFCTLARR development programs, ACT] providing sufficient investment resources to enable the displaced persons to benefit directly from the project. Application of Same as above In addition to the above, Section R&R 2(3) land purchased by private July 2020 123

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company as prescribed by Govt. or when part acquired by govt.

The Act has detailed processes and provisions for R&R.

Under the Act, the process of R&R would start at the time of the R&R Census and ends with the Award of R&R duly overseen by the Commissioner for R&R and the Committees where relevant. All provisions related to R&R are mandatory and have to be formally awarded in the course of the Acquisition procedure. No possession can be taken of land acquired unless R&R provisions are complied with. Affected area Involuntary take of land Section3(b): Area notified for resulting in loss of acquisition’ shelter, loss of assets or access to assets, loss of income sources or means of livelihood Family Section 3(m) includes person, his and her spouse, minor children, minor brothers and sisters dependent.

Widows, divorcees, abandoned women will be considered as separate family. Affected family All adversely affected Section 3 (a): whose land and other All individuals and for eligibility people whether have immovable property acquired. structures formal legal rights or do available at the not have formal legal (b)&(e): Family residing in affected time of cut‐off rights on land area such as labourers, tenants, date are dependent on forest and water considered as bodies, etc whose primary source of PAPs including livelihood is affected due to Non‐ acquisition titleholders(squat ters,encrochers,ki (c)Scheduled tribes and other forest osks and tenants) dwellers whose rights recognized and eligible for under the Forest Dwellers Act 2006. compensation and /or other (f) Family assigned land by state or assistance. central government under any schemes

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(g) Family residing on any land in urban area that will be acquired or primary source of livelihood affected by acquisition.

Cut‐Off date Date established by the Section 3 c (ii), (iv) (vi): Households Bank recognises borrower and residing for preceding 3 yrs or more the census survey acceptable to the Bank. prior to “acquisition of land”. as the cut‐off In practice it is the date date for of census. enumerating the affected properties & persons. For the proposed metro project, the cut‐ off date will be the final census survey to be carried out by appropriate government as per RFCTLARR Act 2013 Public Consultation a Section 4(1) date issued for first The consultation Consultation continuous process consultation with PRIs, Urban local is mandatory during during planning and bodies, Municipalities, etc to carry during the SIA, preparation implementation of out SIA. and after project. disclosure of draft Section 5: Public hearing of SIA in management affected area. Provide adequate plan which aligns publicity of date and time. with Bank’s requirement. Time duration Draft Social Assessment, Section 4 (2): within six months from to prepare SIA Resettlement Action the date of its commencement. and SIMP Plan and or Social Management Framework Disclosure – The Borrower will Section 6(1): Translated in local Stage I disclose project language available in PRI institutions information to all and local urban government bodies; stakeholders as early as district administrative offices and possible before the websites of concerned government Bank proceeds to agency. project appraisal. Formation of Appraised by Bank staff Section 7(1): Constitute a multi‐ Expert Group to disciplinary Expert Group include appraise SIA and members of decentralized govt. SIMP Institutes (PRIs, ULBs).

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Time stipulated Before the decision Section 7(4): Submit its report within for Group to meeting for appraisal two months from the date of its submit its constitution report Scope of work Social Assessment, Section 7 (4) (a&b): assess whether of resettlement action it serves any public purpose or not; if the Expert Plan social costs outweigh potential group reviewed and appraised benefits then should be abandoned; by Bank staff. Section 7 (5) (a&b): if serves public purpose, then it has considered minimum land acquisition, and alternate options to minimize displacement; potential benefits outweigh social costs Public In practice consultation Section 2 (2): Prior consent of 80% Consultation workshops are and 70% of land owners in PPP and during appraisal organized where private company has in project affected areas approached the govt. to acquire at district and state balance land has been obtained. level. Special provision to hold consultation in case of PPP project is mandatory prior to initiation of SIA. Information Information Section 7 (6): recommendations of Aligns with Bank’s Disclosure – dissemination through expert group under 7(4&5)to be requirement to Stage II the planning and made public in local language in ensure that the stakeholders implementation district and block administrative provide feedback office and PRIs on the draft report. Information Continuous part of the Section 11 (1), (2) & (3): Notice dissemination of preparation and published in local language and preliminary participation meetings called of gram sabha, notice municipalities to provide full information about the purpose of the project, summary of SIA and particulars of administrator appointed for R&R’ summary of R&R scheme. Updating land To be part of RAP Section 11 (5): Once established that Aligns with Bank’s records the land is required for public requirement for purpose, accordingly notice to be continuation issued under section 19 following engagement with which land records to be updated the affected within two months. people. Census and To be part of RAP Section 16 (1) (2): carry out census preparation of of affected people and their assets R&R schemes to be affected, livelihood loss and common property to be affected; R&R scheme including time line for

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implementation. Information Section 16(4)&(5): mandatory to dissemination Consultation disseminate information on R&R and Public throughout the process scheme including resettlement area hearing ‐ Stage is mandatory and organize public hearing on the III Draft R&R scheme in each Gram Sabha, Municipality and consultations in Scheduled area as required under PESA. Approval of R&R Section 17 & 18: Draft R&R Scheme Scheme to be finalized after addressing objections raised during public hearing and approved. Final declaration Approved RAP including Section 19 (2): Only after the of R&R Scheme budgetary provisions to requiring body has deposited the implement it money will the govt. issue the notice along with 19(1). Time period Included in RAP – Time Section 19 (2): the entire process to stipulated. line synchronized with update land records, disseminate Government’s information, preliminary survey, procedures census, hearing of objections, or adopts innovative preparation of R&R schemes and methods to reduce the approval, deposit of money must time which is based complete within 12 months from the operated on the date on which section 11, the principles of preliminary notice issued. participation and transparency. Section 19 (7): If the final declaration not made within 12 months of section 11 (1), the process will lapse, except under special circumstances. Preparation of Included in RAP. Section 20: Land marked, measured land acquisition for preparation of acquisition plans. plans Hearing of Section 21(1) (2): Notices issued claims indicating govt’s intension to take possession of land, and claims on compensation and R&R can be made not less than one month and not more than six month from the date of issue of section 21(1). Time period Section 25: It is required to stipulated for announce the award within 12 declaring the months of issue of Section19 (final award declaration to acquire land, approved R&R scheme) after completing land acquisition plans, hearing of objection, settling individual claims for declaration of the award. If award not made within

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the stipulated time, the entire proceedings will lapse. Methodology Full replacement Cost Section 26 and First Schedule: Aligns with Bank’s for determining Recognizes 3 methods and requirement to market value for whichever is higher will be pay full land considered which will be multiplied replacement cost by a factor given in Schedule First; compensation given earlier will not be considered; if rates not available floor price can be set; steps to be taken to update the market value. Valuation of Full replacement Cost Section 29 (1) without deducting the Aligns with Bank’s structures depreciated value. requirement to pay full replacement cost for structures. Solatium and Section 30(1) 100% of the interest compensation amount Section 30(3): 12% per annum on the market rate from the date of notification of SIA to the date of ward or land taken over. R&R Award Total cost included in Section 31(1): A family as a unit will RAP to resettle and receive R&R grant as per Second rehabilitate the affected Schedule. persons and assist in their efforts to improve Second Schedule: Homeless entitled their livelihoods and to constructed house, land for land standards of living or at in irrigation projects in lieu of least to restore them, compensation, in case of acquisition in real terms, to pre for urbanization 20% of developed displacement levels or land reserved for owners at a prices to levels prevailing prior equal to compensation’ jobs or to the beginning of onetime payment or annuity for 20 project implementation, years’ subsistence grant, whichever is higher. transportation, land and house registered on joint name husband and wife, etc

There is no homeless PAPs found in project area during social survey.

Transparency Section 37(1): Information of each individual family including loss, compensation awarded, etc will be available on the website. Possession of Taking of land and Section 38(1): Land will be taken land related assets may take over by the government within three place only after months of compensation and 6 compensation has been months of R&R benefits disbursed;

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paid and, where infrastructure facilities at applicable, resettlement resettlement sites will be completed sites and moving within 18 months from the date of allowances have been award made under section 30 for provided to the compensation; in case of irrigation displaced persons. and hydel projects R&R completed six months prior to submergence. Acquisition for Not permeable in bank Section 40 (5): 75% additional This is not applied emergency funded projects compensation will be paid over and in this project. purpose above the compensation amount Because as per RFCTLARR Act 2013, land that can be acquired under urgency is restricted to minimum area required for the defence of India or national security or for any emergencies arising out of natural calamities or any other emergeny with the approval of Parliament. Prior consent Mandatory to carry out Section 41(3) Mandatory to get before Free, Prior, Informed consent from Gram Sabha, acquisition and Consultation with Panchayat, Autonomous Councils in alienation Indigenous people. Scheduled areas Development Indigenous Peoples’ Section 41: Separate development Special provision plans for Development plan plans to be prepared, settle land for SC & ST have Scheduled required along with rights before acquisition; provision been provided in Caste(SC) and RAP. of for alternate fuel fodder, non‐ Entitlement Schedule timber produce on forest land to be matrix. Tribe(ST) developed within 5 years; 1/3rd compensation amount to be paid as first instalment and rest at the time of taking possession; ST to be resettled within Scheduled area; land free of cost for community purpose; land alienation will be null and void and ST and SC considered for R&R benefits; fishing rights restored in irrigation and hydle projects; if wish to settle outside the district additional benefits to be provided in monetary terms; all rights enjoyed under other laws will

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continue.

Second Schedule: additional provisions for SC&ST for land for land in irrigation projects, additional sum over and above the subsistence grant Institutional Institutional Section 43‐45: Appointment of arrangement arrangement must be administrator, R&R Commissioner, agreed upon and when more than 100 acres of land is included in RAP, IPDP. to be acquired, R&R Committee will be formed at project level, social audit to be carried out by Gram Sabha and Municipalities. Grievance Bank desire that There is no such provision at project In order to meet Redressal mechanism shall be in level in the Indian laws. the requirements Committee place for redressal of of Bank, an grievances of PAPs efficient grievance redressal mechanism will be developed to assist the PAPs to resolve their queries and complaints Monitoring and Indicators and Section 48‐50: Set up National and Project Authority Evaluation monitoring State level Monitoring Committee to will be system included in RAP review and monitor progress. responsible for and IPDP internal monitoring. Evaluation Consultant will be hired by Project Authority for mid and end term evaluation of RAP implementation.

The policy framework for resettlement and rehabilitation in India is largely attuned with the World Bank policies except in some areas where the Indian law does not explicitly state the requirements. In order to comply with World Bank’s polices, the steps that will be taken by the project authority are described below.

Grievance Redressal Committee: The current Act, does not clearly mention about grievance redressal mechanism at the project level. In order to meet the requirements

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of World Bank, an efficient grievance redressal mechanism will be developed to assist the PAPs to resolve their queries and complaints. The GRC will address only rehabilitation assistance issues both for title holders and non title holders. Grievances related to ownership rights and land compensation as also R&R can be dealt in court as per The Right to Fair Compensation and Transparency in Land Acquisition, Rehabilitation and Resettlement Act, 2013. More details on grievance redressal committee are given in subsequent section.

Establishment of RAP Implementation Team: As per the Act, the implementation of rehabilitation and resettlement is the responsibility of project proponent and District Magistrate. However, the Act does not clearly mention about the implementation of rehabilitation and resettlement process at the project level. In order to implement and monitor RAP effectively, a Social and Environmental Management Unit (SEMU) will be constituted in GMRCL. The roles, responsibilities and other details pertaining to RAP implementation team is explained in subsequent chapter.

Monitoring and Evaluation: A monitoring and evaluation (M&E) program will be developed to provide feedback to project management which will help keep the programs on schedule and make them successful. RAP implementation will be monitored both internally and externally. Project Authority will be responsible for internal monitoring through their site offices and will prepare quarterly reports on the progress of RAP implementation. Management Information System would be developed to monitor the resettlement and rehabilitation process. If required an Independent Evaluation Consultant will be hired by Project Authority for mid and end term evaluation of RAP implementation.

Other Measures: The Act does not provide special benefits to all categories of vulnerable groups as defined in this policy; it has now been proposed to provide additional rehabilitation and resettlement benefits to vulnerable groups to bridge the gap with World Bank’s requirements.

8.2.8 Rehabilitation and Relocation (R&R) Policy in Respect of Project Affected Persons of all Categories due to Implementation of Resettlement Action Plan (RAP) of the Surat Metro Project ,Phase‐I

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Implementing Agency on behalf of Government will use the Project Resettlement Policy (the Project Policy) for the Proposed Surat Metro Rail Project (Phase‐I). This section discusses the principles of the Project Policy and the entitlements of the PAPs based on the type and degree of their losses. The Government of India and Government of Gujarat’s legal framework for land acquisition, rehabilitation and resettlement and World Bank’s ESF (ESS5) practicable and their mutually agreeable approaches were considered with Government practices and World Bank’s Policy.

The key principles of the project policy on Land Acquisition, Rehabilitation and Resettlement are summarised below:

¾ In general, land acquisition will be undertaken in such a way that no project affected person, with or without formal title, will be worse off after land acquisition; ¾ All activities and procedures will be formally documented; ¾ The property and inheritance rights of project affected persons will be respected; ¾ If the livelihood of the project affected persons without formal title depends on the public land that they are using, they will be assisted in their effort to improve their livelihoods and standard of living to restore them to pre‐displacement levels; ¾ If project affected person, without legal title, is not satisfied with the above decisions, they can approach the grievance redressal committee; ¾ In cases where there are persons working on the affected land or businesses, as determined by the social impact assessment, where the project affected person does not have formal title to the land (e.g. wage earners, workers, squatters, encroachers, etc.), then compensation/ assistance should be provided to these project affected persons to ensure no loss, to the extent as determined appropriate by the social impact assessment; ¾ In cases where land is needed on a temporary basis, project affected persons who have formal title will be compensated to the assessed fair rental price for the period during which the land is used and the land will be returned in the same condition or better as before it was rented. PAPs who are without formal title will get R&R assistance as given for non‐titleholders in the entitlement matrix; ¾ If resettlement is unavoidable in addition to the payment of fair market value for all land and immovable property, project affected persons will be provided

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assistance in relocation and other related expenses (i.e. cost of moving, transportation, administrative costs etc.); ¾ These rights do not extend to PAPs(both title holders & non‐titleholders who settle in the affected area after the cut‐off date will not be eligible for compensation and R&R benefits; ¾ The compensation and eligible resettlement and rehabilitation assistance will be paid prior to taking over of land and other assets for construction purposes; ¾ All project affected persons (private and public, individual and businesses) entitled to be compensated for land acquired; losses, structures or damages will be offered compensation in accordance with the provisions of this RAP. Those who accept the compensation amount will be paid prior to taking possession of their land or assets. Those who do not accept it will have their grievance registered or referred to the Grievance Redressal Committee (GRC) / courts as appropriate. Efforts to track those PAPs who are not found will be carried out by publishing notices in the local newspaper as well as taking assistance of the engaged NGO to locate these PAPs. The amount of compensation for such people will be deposited with the District Collector.

8.3 The Entitlement Matrix in Respect of Project Affected Persons of all Categories due to Implementation of the Surat Metro Project (Phase‐I)

Based on the above analysis of government provisions and World Bank ESS5, the following resettlement principles are adopted for this Project:

(i) those who have formal legal rights to land lost in its entirety or in part; (ii) those who lost the land they occupy in its entirety or in part and have no formal legal rights to such land, but who have claims to such lands that are recognized or recognizable under national/state laws; and (iii) those who lost the land they occupy in its entirety or in part and have neither formal legal rights nor recognized or recognizable claims to such land.

Cut‐off Date: For titleholders, the date of SIA notification [Sec 11] of intended acquisition as per the provisions of RFCTLARR Act, 2013 will be treated as the cut‐off date, and for non‐titleholders the date of completion of final census survey for the project will be the cut‐off date. Non‐titleholders available at the time of final census survey are eligible for compensation and R&R assistance. The information regarding the

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Cut‐off date will be well documented and will be well disseminated throughout the project area at regular intervals in written and non written forms and in local language (Gujarati). PAPs who settle in the affected areas after the cut‐off date will not be eligible for compensation. They however will be given sufficient advance notice (60 days) to vacate the premises and dismantle affected structures prior to project implementation. The project will recognize both licensed and non‐licensed vendors, and titled and non‐ titled households.

Eligibility conditions for being covered under R&R Policy

All the guidelines mentioned here are collectively and uniformly applicable to all the PAPs respective to their Entitlements. a. If the property is shared by more than one family with separate documents to prove their distinct and independent ownership, then the compensation would be given separately and if opted for a house, then it would be shared amongst such PAPs. b. If the Project affected person owns the land from a landlord/actual owner through non‐judicial stamp paper, in such case, if the landlord/actual owner is available to claim the property then the landlord/actual owner would get the compensation or in case if the landlord/actual owner no more exists then the stamp papers would be considered and the compensation shall be given to the Project affected person and the ownership patta shall be given to him after 20 years from the date of issue if the landlord does not claim the ownership of the property in these 20 years. Such PAP will be a title‐holder claimant. c. If the property is registered only for one typical use (residential, commercial or etc.,) and has been occupied by the users for a registered use along with one or more unregistered use, then the Project affected person has to provide suitable documents of proof of the unregistered use taking place. If the Project affected person fails to provide the proof of the unregistered use then he shall be only compensated for the registered use of the property. • While performing the survey, the use of the land will be identified and recorded and will be considered only if the project affected person submits the relevant document proofs to avail the compensation for the type of the use.

An Entitlement Matrix has been developed on the agreeable approaches and in compliance with RFCTLARR, Act 2013 and World Bank’s Environmental and Social Framework. The entitlement matrix summarizes the types of losses and corresponding

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nature and scope of entitlements. The entitlement matrix presents the entitlements of the affected and displaced people in the following order.

a) Entitlement for titleholders consisting of (i) loss of private land; (ii) Loss of private residential structure; (iii) Loss of private commercial structures; (iv) Impact to tenants(residential/commercial/residential cum commercial) b) Entitlement to Non‐Titleholders consisting of (i) Impact to squatters; (ii) Impact to encroachers (iii) Impact to Kiosks including mobile mechants c) Loss of Employment to workers/employees d) Loss of Livelihood e) Assistance to affected and displaced vulnerable people f) Common infrastructure and Common Property Resources(CPRs)

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Entitlement Matrix Consideration

Sr.N Type of Loss Eligibility Regular award* Consent award* Remarks Category Compensation Option 1 & R&R entitlement Compensation Option 2 & R&R entitlement Compensation R&R Entitlements Compensation R&R Entitlements

1A • The land will be R&R cost/assistance Purchase R&R/assistance shall be 1.Compensation acquired on payment shall be as per Second through as per Second Schedule determination as per steps of compensation as Schedule of the Mutual of the RFCTLARR given under Section 26 of per RFCTLARR RFCTLARR Act.20133 agreement Act.20133 RFCTLARR Act, 2013. 1 Act,2013. • Provision of and (same as R&R (details in Appendix 1) Negotiation • Plus 100% solatium employment or one entitlements 12% interest shall be based on and 12% interest for time payment of Rs. mentioned in column applicable only for regular compensatio regular award 5,00,000/‐ per after regular award) award from the date of First n as • Multiplication factor affected family or OR notification [Section 30 of determined as per the Act(1 in annuity policy that RFCTLARR Act, 2013] Loss of Titleholder in RFCTLARR In addition to Urban area and 2 in shall pay Rs.2000/‐ land(agricultural family Act 2013 compensation for land 2.Clause 28, fifth point of Rural area) per month for 20 R&R assistance shall be RFCTLARR Act 2013 and / years with 50% of the basic Third Schedule of RFCTLARR homestead/ Titleholders appropriate OR commercial or does not include amount of Act,2013 (details are placed indexation to compensation for land at Appendix 3) otherwise tenants. It only Consumer Price Land for referes to land as determined 3.Second Schedule of Index for Agricultural underRFCTLARR owners. Laborers. • Product of RFCTLARR Act,2013 (details value and (Gujarat Government) are placed at Appendix 2) • One time Act.2016 4 subsistence area to 4.RFCTLARR(Gujarat

allowance of remain same Government Amendment Rs.36,000/‐ per (allotment of (whichever is higher to ) Act.2016 affected family land amongst the two) 5.Govt. of Gujarat resolution July 2020 • Shifting assistance of136 equivalent no.LAQ‐22‐2014/54/5 dated th Rs.50,000/‐ per to the value AND 4 April 2018.

Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 8: Legal Policy and Framework

affected family who of affected One time additional 6. Example for calculation requires to relocate land assistance equal to placed at Appendix 7 due to the project calculated 25% of the market • based on value of the land.5 One time Resettlement standard Allowance of valuation Rs.50,000/‐ for procedure)6 affected family • Building use permission, Drainage, electricity etc. and cost of design and any other item to be borne by GMRCL2

1B R&R cost/assistance Purchase R&R cost/assistance 1. Compensation • The land will be shall be as per Second through Mutual shall be as per Second determination as per steps acquired on payment Schedule of the agreement and Schedule of the given under Section 26 of of compensation as RFCTLARR Act.20133 Negotiation RFCTLARR Act.20132 RFCTLARR Act, 2013. Titleholder per RFCTLARR • Provision of (by executing a (same as R&R (Given in Appendix1) Claimants* 1 Act,2013. employment or one tripartite entitlements 12% interest shall be

• Plus 100% solatium time payment of Rs. agreement mentioned in column applicable only for regular *these are PAFs and 12% interest for 5,00,000/‐ per between after regular award) award from the date of First who are regular award affected family or GMRCL, the notification [Section 30 of occupying land • Multiplication factor titleholder annuity policy that OR RFCTLARR Act, 2013] Loss of of an owner by as per the Act(1 in claimant and July 2020 137

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land(agricultural virtue of having Urban area and 2 in shall pay Rs.2000/‐ owner if / a non‐registered Rural area) per month for 20 available; In addition to 2. Clause 28, fifth point of homestead/ sale deed/no years with proportion of compensation for land RFCTLARR Act 2013 and commercial or sale deed but appropriate compensation R&R assistance shall be Third Schedule of RFCTLARR otherwise occupiers for indexation to tobe shared 50% of the basic Act,2013 (details are placed several years Consumer Price between amount of at Appendix 3) Index for Agricultural owner/occupier compensation for land 3. Second Schedule of (to be decided Laborers. will be decided as determined RFCTLARR Act,2013 (details based on with mutual underRFCTLARR are placed at Appendix 2) address proof, • One time consent (Gujarat Government) 4.RFCTLARR(Gujarat Electricity bill, subsistence between the Act.2016 4 Tax bill etc) allowance of parties) GovernmentAmendment to ) Act.2016 Rs.36,000/‐ per AND affected family 5.Govt. of Gujarat resolution One time additional no.LAQ‐22‐2014/54/5 dated OR th • Shifting assistance of assistance equal to 4 April 2018. Rs.50,000/‐ per 25% of the market 6. Example for calculation Land for 5 affected family who land value of the land. placed at Appendix 7 requires to relocate • Product of due to the project value and area to • One time remain same Resettlement (allotment of Allowance of land Rs.50,000/‐ for equivalent affected family to the value of affected land calculated based on standard valuation July 2020 138

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procedure)6

• Building use permission, Drainage, electricity etc. and cost of design and any other item to be borne by GMRCL2 2A Loss of • Compensation of In addition to items • Purchase In addition to items 1. As per Section 29 and 30 Residential Titleholder structure with mentioned for land through mentioned for land of the RFCTLARR Act, Structure family 100% solatium.1 and assistances at Mutual and assistances at 2013. (Valuation of the (Full compensation of 1A,as per Second agreement 1A, as per Second structure shall be based 2 structure payable in Schedule of the and Schedule of the on applicable Schedule of Titleholders case of partial impact RFCTLARR, Act 2013, Negotiation RFCTLARR, Act 2013, Rates (SoR/Plinth area) does not include making unimpaired use the following: for cash the following: duly updated without tenants. It only of structure difficult.) • A constructed house compensatio • A constructed depreciation.) referes to as per IAY n house as per IAY 2. Suitable amount to be owners. specifications of specifications of decided in consultation • Right to salvage minimum 50 sq.mts • Right to minimum 50 sq.mts with SMC based on price affected material plinth area OR Cash salvage plinth area or in of unit chargeable to in lieu of affected multi‐storied GMRC 2 house (ratewill be material flatsORCash in lieu 3. Second Schedule of same as paid to of house2ratewill be RFCTLARR Act,2013 SMC/SUDA, same as paid to (details are placed at AMC/AUDA for SMC/SUDA, Appendix 2) purchase of these AMC/AUDA for houses) purchase of these

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• One time assistance houses) of Rs.25,000 to all • One time assistance those who lose a of Rs.25,000 to all cattle shed those who lose a cattle shed 2B Loss of Titleholder • Compensation of In addition to items • Purchase In addition to items 1. As per Section 29 Residential Claimants* structure with mentioned for land through mentioned for land and 30 of the RFCTLARR Structure *these are PAFs 100% solatium.1 and assistances at 1A, Mutual and assistances at 1B, Act, 2013. (Valuation of who are (Full compensation of as per Second agreement as per Second the structure shall be 2 occupying land structure payable in Schedule of the and Schedule of the based on applicable of an owner by case of partial impact RFCTLARR, Act 2013, Negotiation RFCTLARR, Act 2013, Schedule of Rates virtue of having making unimpaired use the following: the following: (SoR/Plinth area) duly a non‐registered of structure difficult.) • A constructed house • Right to • A constructed updated without sale deed/no as per IAY house as per IAY depreciation.) salvage sale deed but specifications of affected specifications of 2. Suitable amount to • Right to salvage occupiers for minimum 50 sq.mts material minimum 50 sq.mts be decided in consultation several years affected material plinth area ORCash plinth area or in with SMC based on price (to be decided in lieu of multi‐storied flats of unitchargeable to GMRC based on 2 house (ratewill be ORCash in lieu of 3. Second Schedule of address proof, 2 same as paid to house ratewill be RFCTLARR Act,2013 electricity bill, SMC/SUDA, same as paid to (details are placed at tax bill etc) AMC/AUDA for SMC/SUDA, Appendix2) purchase of these AMC/AUDA for houses) purchase of these • One time assistance houses) of Rs.25,000 to all • One time assistance those who lose a of Rs.25,000 to all cattle shed those who lose a cattle shed • Compensation of In addition to items • Purchase In addition to items 1. As per Section 29 and 30 Loss of structure with mentioned for land through mentioned for land of the RFCTLARR Act, Commercial and assistances at 1A, Mutual and assistances at 2013. (Valuation of the July 2020 140

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Structure 100% solatium.1 as per Second agreement 1A, as per Second structure shall be based 2 2 Titleholder (Full compensation of Schedule of the and Schedule of the on applicable Schedule of 3A family structure payable in RFCTLARR, Act 2013, Negotiation RFCTLARR, Act 2013, Rates) (SoR/Plinth area) case of partial impact the following: the following: duly updated without making unimpaired use • Right to depreciation. of structure difficult.) • One time assistance of salvage • One time assistance Rs.25,000 for loss of affected of Rs.25,000 for loss 2. Second Schedule of trade/self‐ material of trade/self‐ RFCTLARR Act,2013 • Right to salvage employment for the employment for the (details are placed at affected material business owner business owner Appendix 2) • To be suitably • To be suitably rehabilitated by rehabilitated by 3 GMRC GMRC3 3B Loss of Titleholder • Compensation of In addition to items • Purchase In addition to items 1. As per Section 29 and 30 Commercial Claimants* structure with mentioned for land through mentioned for land and of the RFCTLARR Act, Structure 100% solatium.1 and assistances at 1B, Mutual assistances at 1B, as 2013. (Valuation of the 2 *these are PAFs (Full compensation of as per Second agreement per Second Schedule structure shall be based 2 who are structure payable in Schedule of the and of the RFCTLARR, Act on applicable Schedule of occupying land case of partial impact RFCTLARR, Act 2013, Negotiation 2013, the following: Rates (SoR/Plinth area) of an owner by making unimpaired use the following: duly updated without virtue of having of structure difficult.) • Right to • One time assistance depreciation.) a non‐registered • One time assistance of of Rs.25,000 for loss salvage sale deed/no Rs.25,000 for loss of affected of trade/self‐ 2. Second Schedule of sale deed but • Right to salvage trade/self‐ material employment for the RFCTLARR Act,2013 occupiers for affected material employment for the business owner (details are placed at several years business owner • To be suitably Appendix 2) **to be decided • To be suitably rehabilitated by based on rehabilitated by GMRC3 address proof. GMRC3 Electricity bill. Tax bill etc

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4A Loss of Titleholder • Compensation of • Resettlement • Purchase • Resettlement 1. As per Section 29 and 30 Residential cum family structure with Entitlements enlisted through Entitlements enlisted of the RFCTLARR Act, Commercial 100% solatium.1 under 2A and 3A Mutual under 2A and 3A 2013.(Valuation of the (Mixed use) (Full compensation of above as per Second agreement above as per Second structure shall be based structure payable in Schedule of RFCTLARR and Schedule of on applicable Schedule of 2 2 case of partial impact Act, 2013 Negotiation RFCTLARR Act, 2013 Rates) (SoR/Plinth area) making unimpaired use duly updated without of structure difficult.) • Right to depreciation. • Right to salvage salvage 2. Second Schedule of affected material affected RFCTLARR Act,2013 material (details are placed at

Appendix 2) 4B Loss of Titleholder • Resettlement • Purchase • Resettlement 1. As per Section 29 and 30 Residential cum Claimants* • Compensation of Entitlements through Entitlements enlisted of the RFCTLARR Act, Commercial structure with enlisted under 2B Mutual under 2B and 2013.(Valuation of the (Mixed use) *these are PAFs 100% solatium.1 and 3B above as per agreement 3Babove as per structure shall be based who are (Full compensation of Second Schedule of and Second Schedule of on applicable Schedule of 2 2 occupying land structure payable in RFCTLARR Act, 2013 Negotiation RFCTLARR Act, 2013 Rates) (SoR/Plinth area) of an owner by case of partial impact duly updated without virtue of having making unimpaired use • Right to depreciation. a non‐registered of structure difficult.) salvage 2. Second Schedule of sale deed/no affected RFCTLARR Act,2013 sale deed but material (details are placed at occupiers for • Right to salvage Appendix 2) several years affected material

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accommodation Claimants/ Non‐ affected area to be NA affected area to be (Various methods of rent for Residential titleholder given to the PAF (Rent given to the PAF (Rent calculation are placed at and commercial to be increased up to to be increased up to Appendix 4) unit 7% per annum) till such 7% per annum) till such time. time. Defined options and OR OR conditions have to be The rent is paid at the decided by a committee of rate of 7% per annum of The rent is paid at the R&R, Legal & Finance Team the jantri value of that rate of 7% per annum plot based on the area of the jantri value of The rationale why this is acquired in sq.mts that plot based on the required to be given is area acquired in sq.mts placed at Appendix 6 6 Loss of structure Non‐Titleholder NA • Cash compensation of NA • Cash compensation 1. Second Schedule of (Residential) structure value of structure value RFCTLARR Act,2013 • Right to salvage • Right to salvage 2. Suitable amount to be material material decided in consultation As per Second • Residential unit of with SMC based on price Schedule of RFCTLARR minimum 50 sq.mts of unit chargeable to Act 20131 plinth area provided GMRC • A constructed house by GMRCL but the as per IAY ownership of land 3. Clause 28, fifth point of specifications of will remain with RFCTLARR Act 2013 and minimum 50 sq.mts GMRCL or in multi‐ Third Schedule of plinth area. OR Cash storied flats RFCTLARR Act,2013 in lieu of house2(rate • Building use (details are placed at will be same as paid permission, Drainage, Appendix 3) to SMC/SUDA, electricity etc. and AMC/AUDA for cost of design and purchase of these any other item to be

houses) borne by GMRCL3

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• One time subsistence • One time subsistence allowance of allowance of Rs.36,000/‐ per Rs.36,000/‐ per affected family affected family • Shifting assistance of • Shifting assistance of Rs.50,000/‐ Rs.50,000/‐ 7 Loss of Structure Non‐Titleholder NA • Cash compensation of NA • Cash compensation 1. Second Schedule of (commercial) structure value of structure value RFCTLARR Act,2013 • Right to salvage • Right to salvage 2. Clause 28, fifth point material material of RFCTLARR Act 2013 As per Second • Commercial unit built and Third Schedule of Schedule of RFCTLARR by GMRCL and RFCTLARR Act,2013 Act 20131 allotted to PAF but (details are placed at Appendix3) • Commercial unit ownership of land purchased from local remains with GMRC Municipal authorities • Building use and allotted to PAF permission, Drainage, • One time payment of electricity etc. and Rs. 25,000/‐ for loss of cost of design and trade/self‐ any other item to be 2 employment borne by GMRCL • Shifting assistance of • One time payment of Rs.50,000/‐ Rs. 25,000/‐ for loss of trade/self‐ employment • Shifting assistance of Rs.50,000/‐ 8 Loss of business Titleholde/ NA Loss of business amount NA Loss of business • Method of calculating (Temporary) for Titleholder as calculated based on amount as calculated loss of business needs to fully affected Claimants/ area acquired and based on area acquired be finalized and various

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property Non titleholders income and income methods are detailed at Appendix 5 • Defined options and conditions have to be decided by a committee of R&R, Legal & Finance Team • The rationale why this is required to be given is placed at Appendix6 10 Loss of business Titleholder Loss of business amount Loss of business • Method of calculating (Temporary) for /Titleholder NA as calculated based on NA amount as calculated loss of business needs to partially Claimants/ area acquired and based on area acquired be finalized and various affected Non titleholders income. and income. methods are detailed at property Appendix 5 • Defined options and conditions have to be decided by a committee of R&R, Legal & Finance Team • The rationale why this is required to given in placed at Appendix 6 12 Mobile and Non‐titleholder One time Financial Schedule‐II of RFCTLARR ambulatory assistance of Rs. Act,2013 vendors for loss 36000/‐ (calculated as of income per subsistence allowance Rs. 3000 per month up to one year)

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13 Loss of Wage One time Financial Schedule‐II of RFCTLARR Employment Earner(Workers/ assistance of Rs. Act,2013 Employees) 36000/‐ (calculated as per subsistence allowance Rs. 3000 per month up to one year) 15 Loss of Vulnerable In addition to One adult member of Vulnerable includes where land/structure/o family NA NA the the affected family the head of the family is ther belonging to compensation whose livelihood is Schedule Caste, Schedule titleholder, for loss of affected will be entitled Tribe, Women Headed squatter, land/structure for skill development Household (widow, encroacher and R&R training. separated women, single assistance, one This assistance includes women etc) disabled, BPL, time financial cost of training and person above 65 years of assistance will financial assistance for age with no immediate be given. travel/conveyance and family members to support. food. All cost related to training shall be borne by GMRCL. 16 Loss of One member One adult member of land/structure/o from each the affected family ther affected family whose livelihood is affected will be entitled for skill development training. This assistance includes cost of training and financial assistance for travel/conveyance and food. All cost related to training shall be borne

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by GMRCL.

17 Impact on Title holders / Transportation children’ non‐title holder Allowance for Education continuation of children’s education in the same school of affected area • Allowance of Rs. 1000/‐ per month for 10 months, Maximum up to Rs. 20,000/‐ or up to maximum of two years or to be decided by the approving authority

For children in Class 1‐ 7: Lump sum amount of Rs. 5000/‐ For children in Class 8 ‐ 10: Allowance till completion of Class 10 For children in Class 10‐ 12: Allowance till completion of Class 12 Provision of Allowance subject to children providing bonafide school certificate with

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the address of new house which should remain same till the benefit is availed 18 Common Affected a) a) Community infrastructure Communities properties will be and and groups replaced in common consultation with Property the community. Resources b) Civic infrastructure would be replaced in consultation with the affected community and the District/Urban/Rur al administration All cost shall be borne by GMRCL 19 Any Unforeseen Affected Any unforeseen impact Impact community / would be persons mitigated/enhanced as per the RFCTLARR Act 2013 and ESS5 Note: 1.*Both Regular and Consent award provisions are in accordance with the RFCTLARR Act 2013 and the Gujarat Amendment 2016. The normal approach is Regular award. However, the Government gives incentives to people to go in through consent award to reduce litigation. If the PAPs do not agree, then Regular Award is taken up.

1. Titleholder claimants will be compensated as titleholders after signing of tripartite agreement between the claimants, titleholders and GMRCL. To be decided based on address proof, electricity bills, tax bills etc. In case the titleholders refuse to sign the tripartite agreement proceedings as per Regular award will be initiated and the money for land will be deposited with the Collector. The Claimant will be paid as per his eligibility of compensation towards the structure.

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Appendix 1: Section 26 of RFCTLARR Act, 2013: Determination of market value of land by Collector

[Insert the section]

Appendix 2: Second schedule of RFCTLARR Act, 2013 • As per 2nd Schedule of RFCTLARR Act, 2013, sr. no. 1 Provision of housing units in case of displacement which is reproduced as below: Provision of Housing Unit in case of displacement (For both titleholder & Non – titleholder PAFs)

“(1) If a house is lost in rural areas, a constructed house shall be provided as per the Indira Awas Yojana specifications. If a house is lost in urban areas, a constructed house shall be provided, which will be not less than 50 sq mts in plinth area.

(2) The benefits listed above shall also be extended to any affected family which is without homestead land and which has been residing in the area continuously for a period of not less than three years preceding the date of notification of the affected area and which has been involuntarily displaced from such area:

Provided that any such family in urban areas which opts not to take the house offered, shall get a one‐time financial assistance for house construction, which shall not be less than one lakh fifty thousand rupees:

Provided further that if any affected family in rural areas so prefers, the equivalent cost of the house may be offered in lieu of the constructed house:

Provided also that no family affected by acquisition shall be given more than one house under the provisions of this Act.

Explanation – the houses in urban area may, if necessary, be provided in multi‐storied building complexes”

• As per 2nd Schedule of RFCTLARR Act, 2013, sr. no. 4 Provision of Choice of Annuity or Employment which is reproduced as below: “The appropriate Government shall ensure that the affected households are provided with the following options: (a) where jobs are created through the project, ‘after providing suitable training and skill development in the required field, make provision for employment at a rate not lower than the minimum wages provided for in any other law for the time being in force, to at least one member per affected family in the project or arrange for a job in such other project as may be required; or (b) Onetime payment of five lakhs rupees per affected family; or (c) Annuity policies that shall pay not less than two thousand rupees per month per family for twenty years, with appropriate indexation to the Consumer Price Index for Agricultural Labourers.”

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• As per 2nd Schedule of RFCTLARR Act, 2013, sr. no. 5 Provision of Subsistence grant for displaced households for a period of one year which is reproduced as below: (for both titleholder & Non‐title holder affected households) “Each affected family which is displaced from the land acquired shall be given a monthly subsistence allowance equivalent to three thousand rupees per month for a period of one year from the date of award. In addition to this amount, the Scheduled Castes and the Scheduled Tribes displaced from Scheduled Areas shall receive an amount equivalent to fifty thousand rupees. In cases of displacement from the Scheduled Areas, as far as possible, the affected households shall be relocated in a similar ecological zone, so as to preserve the economic opportunities, language, culture and community life of the tribal communities.” • As per 2nd Schedule of RFCTLARR Act, 2013, sr. no. 6 Provision of Transportation cost for displaced households which is reproduced as below (For both titleholder and Non title holder affected households) “Each affected family which is displaced shall get a one‐time financial assistance of fifty thousand rupees as transportation cost for shifting of the family, building materials, belongings and cattle” • As per 2nd Schedule of RFCTLARR Act, 2013, sr. no. 10 Provision of One time resettlement allowance for displaced households which is reproduced as below: (In case of Title holder PAFs) “Each affected family shall be given a one‐time “Resettlement Allowance” of fifty thousand rupees only.” • As per 2nd Schedule of RFCTLARR Act, 2013, sr. no. 11 Provision of stamp duty and registration fees for displaced households which is reproduced as below: (In case of Title holder PAFs) “(1) The stamp duty and other fees payable for registration of the land or house allotted to the affected households shall be borne by the Requiring Body.(2) The land for house allotted to the affected households shall be free from all encumbrances.(3) The land or house allotted may be in the joint names of wife and husband of the affected family.” * In case of titleholder affected households the above mentioned R&R benefits to be given as per the 2nd schedule of RFCTLARR Act, 2013 or R&R assistance shall be given 50% of the amount of compensation for structure as determined under RFCTLARR (Gujarat Government) Act.2016.Which is applicable only for consent award.

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Appendix 3: Third schedule of RFCTLARR Act, 2013

“For resettlement of populations, the following infrastructural facilities and basic minimum amenities are to be provided at the cost of the Requisitioning Authority to ensure that the resettled population in the new village or colony can secure themselves a reasonable standard of community life and can attempt to minimise the trauma involved in displacement.” “A reasonably habitable and planned settlement would have, as a minimum, the following facilities and resources, as appropriate:” Sr.No Component of infrastructure amenities provided/proposed to be provided by the acquirer of land 1 Roads within the resettled villages and an all‐weather road link to the nearest pucca road, passages and easement rights for all the resettled households be adequately arranged. 2 Proper drainage as well as sanitation plans executed before physical resettlement 3 One or more assured sources of safe drinking water for each family as per the norms prescribed by the Government of India 13 Facilities for sanitation, including individual toilet points 14 Individual singe electric connections (or connection through non‐conventional sources of energy like solar energy) for each household and for public lighting 24 Appropriate security arrangements must be provided for the settlement, if needed * points relevant to urban settlement are quoted in the above table

Clause 28. Fifth point as reproduced below: “fifthly, in consequence of the acquisition of the land by the Collector, the person interested is compelled to change his residence or place of business, the reasonable expenses (if any) incidental to such change”

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Appendix 4: Methods of determining Rental Allowance: a) Prevalent market rent applicable in the affected area to be given to the PAF. (Rent to be increased up to 7% per annum) OR b) The rent is paid at the rate of 7% per annum of the guidance value of that area and paid in advance. The rent is determined as per the PWD recommended rates. OR c) Rent amount –Upto 7.5% of last modified open plot Jantri rate per sqmt as applicable for the total carpet area of shop OR d) ‐Upto 50 Sqmt – Rent paid for 35 Sqmt or actual, whichever is less ‐For 51 – 100 Sqmt – Rent paid for 75 Sqmt or actual, whichever is less ‐For 101 – 200 Sqmt – Rent paid for 150 Sqmtor actual, whichever is less

Appendix 5: Methods of determining Loss of Business Allowance 1) Loss of Business Allowance for fully affected properties: a) Based on SGST paid ‐Average payment of SGST upto Rs.5000 pm – Allowance Rs. 85,000/‐ ‐Average payment of SGST between Rs.5001 to Rs.15000 pm – Allowance Rs.1,70,000/‐ ‐Average payment of SGST above Rs.15001 pm – Allowance Rs. 2,25,000/‐ ‐If without SGST documentation – Allowance Rs. 60,000 OR b) As a percentage value of income as proven from income tax records

2) Loss of Business Allowance for partially affected properties: a)Based on SGST paid ‐Average payment of SGST upto Rs.5000 pm – Allowance Rs. 40,000/‐ ‐Average payment of SGST between Rs.5001 to Rs.15000 pm – Allowance Rs.85,000/‐ ‐Average payment of SGST above Rs.15001 pm – Allowance Rs. 1,10,000/‐ ‐If without SGST documentation – Allowance Rs. 30,000 (Note: this is a for a period of 10 months) OR b) As a percentage value of income as proven from income tax records’

Appendix 6: • Rationale for paying rental and loss of business allowance: As per RFCTLARR Act 2013 and numerous Government of Gujarat amendments/GR’s, compensation to be given to titleholders and non‐titleholders in various scenarios of permanent acquisition is outlined in R&R policy and entitlement matrix. However, from practical experiences during implementation of Phase I, it has been seen that a transitional category of sorts gets generated.

Land for Land compensation option is also offered to the PAFs of GMRCL where in the PAF can choose land at an alternate location. The PAF can also choose structure for structure option where in the PAF is allotted an alternate house/shop. By experience, these procedures are lengthy. In many cases, the land of PAF is required on urgent basis for construction

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however; the alternate house/shop/land parcel cannot be allotted to the PAF immediately due to numerous obstacles. In few of such case, GMRCL is required to shift the PAF at an intermediate temporary rental arrangement until the final house/shop/land parcel can be allotted so that construction can proceed. In such cases, the expense of rent arises which needs to be borne by GMRCL.

The process of calculating rent for residential / commercial PAF can be same. However, in case of Commercial PAFs, the temporary shifting directly affects their livelihood as their source of income gets disrupted. Thus until they are handed over their permanent premises of compensation, loss of business needs to be paid. Presently, there is no provision of loss of business in the old entitlement matrix or R&R policy.

Appendix 7: Example for land for land allotment to be added.

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9

Gender Action Plan

9.1 Background Gender action plan (GAP) is a gender mainstreaming tool and mechanism for ensuring inclusive design and implementation of the proposed metro rail project. It is intended to address gender equality issues, facilitate women’s involvement, participation in, and tangible benefits from the project. The GAP proposed here has been aligned with the project outputs and will be further refined with changes and revisions made to the overall design and monitoring framework for the project. In order to make it effective, it is important that GAP is understood and fully owned by the implementing agency and sufficient budget is allocated accordingly. This chapter provides a gender action plan which is required to be implemented for this proposed metro rail project.

9.2 Legal Framework There are many legal provisions and schemes to safeguard the interest of women, which has relevance to the proposed project. Some of these laws and schemes are given in Table 9.1. TABLE 9.1 LEGAL FRAMEWORK Laws Objectives Relevance to the proposed metro project The Immoral Traffic The Act intends to To counter exploitation of (Prevention) Act,1956 combat trafficking and women vulnerable to human sexual exploitation for trafficking in the project commercial purposes. areas. In a transport project, human trafficking is a critical issue as migrant labour and vulnerable host population can be potential victims. Maternity Benefit The Act aims to regulate Applicable to staff and other

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Laws Objectives Relevance to the proposed metro project (Amendment) Act,2017 employment of women institutions established under employees in certain the project establishments for certain periods before and after child birth and provides for maternity and certain other benefits. Minimum Wages The Minimum Wages The minimum wages Act,1948 Act, 1948 safeguards established for the sector by the interest of workers state should be ensured by the by providing fixation of employers to all workers, male minimum wages mainly and female. focusing on unorganized sector and in specified occupations (called scheduled employments) Contact Labour To regulate the Applicable to construction (Regulation and employment of contract activities that engage contract Abolition) Act,1970 labourers in certain labourers. Women are often establishments and to engaged as contract labour provide for its abolition and are particularly vulnerable in certain circumstances to exploitative practices. and for matter connected therewith. Equal Remuneration To provide for the Women engaged in activities Act,1976 payment of equal supported by the project remuneration to men should be paid at par with and women workers their male counterparts. and for the prevention of discrimination, on the ground of sex, against women in the matter of employment and for matters connected therewith or incidental thereto. The Child Labour Prohibits employment of Applicable to construction (Prohibition and children below 14 years activities to prohibit Regulation) in specific occupation employment of children Amendment Act,2016 and processes. below 14 years of age. Bonded Labour System To abolish all debt Applicable to construction (Abolition) Act,1976 agreements and activities to prohibit any form

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Laws Objectives Relevance to the proposed metro project obligations arising out of human trafficking including of India’s long standing bonded labour. bonded labour system. Sexual Harassment of Provides measures for To address any issues related Women at Workplace prevention, prohibition to sexual harassment at the (Prevention, and redressal of workplace within the context Prohibition and complaints of sexual of the project. Redressal) Act,2013 harassment by any women who is harassed at a workplace.

9.3 Institutional Mechanisms to address Gender Based Violence Violence against women and girls is one of the most prevalent human rights violations in the world. It knows no social, economic or national boundaries. Worldwide, an estimated one in three women experiences physical or sexual abuse in her lifetime. Gender‐based violence undermines the health, dignity, security and autonomy of its victims, yet it remains shrouded in a culture of silence. Victims of violence can suffer sexual and reproductive health consequences, including forced and unwanted pregnancies, unsafe abortions, sexually transmitted infections including HIV, and even death. The UN Declaration on the Elimination of Violence Against Women states, “violence against women is a manifestation of historically unequal power relations between men and women” and “violence against women is one of the crucial social mechanisms by which women are forced into a subordinate position compared with men.”

According to the National Family Health Survey(NFHS) III, married women age 15‐49 faced some kind of spousal violence.35 % reported physical violence, 15.8% emotional violence and 10% sexual violence. Government of Gujarat (GoG) has also established institutional mechanisms in order to address gender‐based violence. Gender Resource Centre (GRC), established in March 2004, is promoted by the Department of Women and Child Development, Government of Gujarat to provide support for incorporating gender equity and equality in overall development process and plans of the State. GRC is a Society registered under Societies Registration Act 1860 and Bombay Public Trust Act 1950. GRC recognizes that women’s inequality manifests itself in many forms such as gender discrimination in terms of declining male‐female sex ratio, Social stereotyping, Gender

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based violence at home and at work, Low level of education, health and nutritional status, limited access to resources, etc.

Further, as per The Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal Act, 2013 (SHWW Act 2013), which applies to the organized and unorganized sector, government and private sectors, employers are required to constitute an Internal Complaints Committee (ICC) to look into complaints of sexual harassment. Various other compliances related to creating a safe and enabling work environment are also required.

9.4 Project Impact on Women The SIA results showed that due to development of proposed metro rail project in Surat city, about 806 PAHs consisting 4206 persons would be affected. Among the affected persons 1303(31%) are women members. Similarly, among the total PAHs 15 households are headed by female. The sex ratio was found to be 902 females against 1000 males. As compared to State figure of 919, the sex ratio found in the project area was quite good. It is observed that 1303 women members are affected in the affected area their socio‐economic development was neglected. Women in the project area mostly involved in, house work, private job, labour work and managing small shops. It is observed that women are hard working in bringing in income to the family. The socio‐ economic profile of women in project area is given in Table 9.2.

The social assessment also highlights lack of basic facilities and transportation in the project area. Accessibility to amenities and facilities affects women’s daily lives. During the survey and consultation process, the accessibility to services and facilities to women has been assessed. The most important of which was the finding that currently travel by public transport is an uncomfortable experience especially for the women, elderly and persons with disabilities as the buses are not sufficient to cater to the traffic of the city and it takes one to two hours to access health and education facility. Therefore, the proposed metro rail will be safe, comfortable and reliable mode of public transportation which will considerably reduce their journey time and will provide them better access to markets, workplaces, higher education, health facilities, and employment opportunities. The project will also have positive impact on women for broadening their business activities in trade and commerce as the women and men in the project areas are interested to manage their own business even if it is a small one. However, there is predictability of negative impacts as a result of relocation or loss of livelihood and that

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may affect the women social relationships, adjustments in running a household in a different setting with lesser earnings. All this can result in the women opting for voluntary work to supplement income, which could lead to vulnerabilities that may affect her social, economic, physical and emotional health. It is, thus, imperative that women are required to be involved as full‐fledged participants taking part at all the stages of the project starting from planning through implementation and even at the post project stages. The RAP of the project will keep in mind this factor during implementation and post project stage and consider overall development of affected women. TABLE 9.2 SOCIO‐ECONOMIC PROFILE OF WOMEN IN PROJECT AREA Corridor‐I Corridor‐II Total S.No Description n % n % n % 1 Family Type Nuclear 781 82.1 62 17.6 843 64.7 Joint 150 15.8 289 82.1 439 33.7 Individual 20 2.1 1 0.3 21 1.6 Total 951 100.0 352 100.0 1303 100.0 2 Family Size Small 194 20.4 65 18.5 259 19.9 Medium 372 39.1 168 47.7 540 41.4 Large 385 40.5 119 33.8 504 38.7 Total 951 100.0 352 100.0 1303 100.0 3 Religion Hindu 772 81.2 230 65.3 1002 76.9 Muslim 159 16.7 109 31.0 268 20.6 Jain 20 2.1 13 3.7 33 2.5 Christian 0 0.0 0 0.0 0 0 Total 951 100.0 352 100.0 1303 100.0 4 Social Group Scheduled caste 69 7.3 28 8.0 97 7.4 Scheduled Tribe 28 2.9 20 5.7 48 3.7 Other backward Class 451 47.4 111 31.5 562 43.1 General 373 39.2 185 52.6 558 42.8 Others 30 3.2 8 2.3 38 2.9 Total 951 100.0 352 100.0 1303 100.0 5 Marital Status Married 536 78.7 200 76.0 736 78.0 Unmarried 77 11.3 43 16.3 120 12.7 Divorced & Separated 13 1.9 3 1.1 16 1.7

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Widow 55 8.1 17 6.5 72 7.6 Total 681 100.0 263 100.0 944 100.0 6 Age Group <14 Years 222 23.3 72 20.5 294 22.6 15 to 18 Years 79 8.3 36 10.2 115 8.8 19 to 35 years 295 31.0 110 31.3 405 31.1 36 to 59 Years 272 28.6 88 25.0 360 27.6 60 Years and Above 83 8.7 46 13.1 129 9.9 Total 951 100.0 352 100.0 1303 100.0 7 Educational Status Illiterate 132 15.5 30 9.1 162 13.7 Primary 200 23.5 53 16.0 253 21.4 Upper primary 282 33.2 123 37.2 405 34.3 High School 123 14.5 60 18.1 183 15.5 Graduate 96 11.3 42 12.7 138 11.7 Post‐graduate 11 1.3 14 4.2 25 2.1 Technical/Professional 6 0.7 9 2.7 15 1.3 Total 850 100.0 331 100.0 1181 100.0 ***The family members below 18 years of age are not considered in Marital Status. ***The girls below 6 years of age are not considered in Educational Status.

9.5 Women Headed Households According to Census 2011, about 27 million households, constituting 11 per cent of total households in the country, are headed by women. In Gujarat, the proportion of single‐ member female headed households was more than 20 per cent. There are 15 households which are headed by women in the project affected area. This constitutes 2 per cent of total affected families. All these 15 women headed households will be affected fully. Socio‐economic profile of women headed households is given below:

TABLE 9.3 SOCIO‐ECONOMIC PROFILE OF WOMEN HEADED HOUSEHOLDS Corridor‐I Corridor‐II Total S.No Description n (%) n (%) n (%) 1 Age Group 19‐35 years 3 25 0 0 3 20.0 36‐59 years 8 66.7 3 100 11 73.3 60 years and above 1 8.3 0 0 1 6.6 Total 12 100 3 100 15 100 2 Marital Status Married 4 33.3 0 0 4 26.6 Unmarried 0 0 0 0 0

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Divorcee 1 8.3 1 33.3 2 13.3 Widow 7 58.3 2 66.7 9 60 Total 12 100 3 100 15 100 Education Illiterate 7 58.3 1 33.3 8 53.3 Primary school 1 8.3 2 66.6 3 20.0 Upper Primary school 1 8.3 0 0 1 6.6 High school 1 8.3 0 0 1 6.6 Graduate 0 0 0 0 0 0.00 Post Graduate 0 0 0 0 0 0.00 Technical 2 16.6 0 2 13.3 Total 12 100 3 100 15 100 4 Working Status Yes 12 100 3 100 15 100 No 0 0.00 0 0.00 0 0.00 5 Monthly Income (Rs.) <5000 1 8.3 1 33.3 2 13.3 5001‐10000 9 75.0 2 66.6 11 73.3 10001‐20000 2 16.6 0 0 2 13.3 Above 20000 0 0 0 0 0 0.00 Total 12 100 3 100 15 100

9.6 Women Involvement in the Project From the specific consultation with women group and socio‐economic survey it is revealed that the socio‐economic status of women in the project area is characterized by low literacy, poor health and nutritional conditions, low proportion of women in work participation, etc. Hence, it was important to bring the issue of women’s development and socio‐economic upliftment within the scope of the proposed metro rail project. Participation of women in the project is required specifically in the following areas: • The participation of women was sought in public consultation and FGDs during preparatory stage of the project. FGDs were conducted at six locations to interact with women. Their views/opinions were noted and given in Chapter‐7. Consultations with women need to be carried out during project implementation stage to provide more opportunities to women to voice their concerns and suggestions. It is observed that 15% of female PAPs in Corridor‐1 and 9% of female PAPs in Corridor‐2 are illiterate. Special attention is required while developing communications and consultations with PAPs

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• The NGO plays a very crucial role in implementing of rehabilitation and resettlement activities. A local NGO will be appointed by IA to extend implementation support in the form of assisting affected families in general and women in particular during relocation. Each field team of NGO shall include at least one women as investigator or facilitator. The NGO will make sure that all project affected women are adequately consulted in all stages of the project cycle. • Authority in charge of disbursement of compensation shall ensure that the process of compensation disbursement is transparent and that compensation is in the name of both spouses. IA can assist women to open bank accounts. Counseling sessions will be held to advise women in affected families and particularly female headed households for better utilization of compensation. • During FGDs PAPs were specifically asked about their preference for rehabilitation in case they are affected or displaced by the proposed metro rail project. Majority of PAPs opted for relocation within the area and skill improvement training. IA with the help of NGO is to provide training for upgrading the skill in the alternative livelihoods and assist throughout till the beneficiaries start up with production and business. • The NGO shall make sure that women are actually taking part in issuance of identity cards, opening accounts in the bank, receiving compensation amounts through cheques in their name or not, etc. This will further widen the perspective of participation by the women in the project implementation. • It is important that women are consulted and provided opportunities to help them get benefits under the wage employment during project construction activities. • Participation of women for monitoring and evaluation activities of the project will be promoted. Monitoring of project inputs concerning benefit to women shall invite their participation that will make the process more transparent to them. • Women are to be encouraged to evaluate the project outputs from their point of view and their useful suggestions need to be noted for taking necessary actions for further modifications in the project creating better and congenial situation for increasing participation from women. • Some important measures like recruitment of female staffs; zero tolerance policy for gender based violence in and around metros; sensitization of metro

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staffs on gender issues at work place and transport sector etc are also required to be taken. A gender action plan (GAP) is given in Table 9.4.

9.7 Involvement of Women in Construction Activities The labour force required for the construction activities will be mostly of high‐skill nature since a lot of machine work will be involved in the construction of the project. But there will be requirement of unskilled labour where women may likely to involve in such work. Women as family members of the skilled and semi‐skilled labourers will also stay in the construction camps and will be indirectly involved during the construction phase. The families of labourer will include their children also. The construction contractors are expected to bring along their labour force. Thus, in most cases the labourers, both male and female, will be migratory labourers. But, the involvement of local labour force, especially for unskilled activities cannot be fully ruled out. There will be involvement of local women also in the local labour force. Foreseeing the involvement of women both directly and indirectly in the construction activities, certain measures are required to be taken towards welfare and well‐being of women and children in‐particular during the construction phase.

9.8 Specific Provision for Women in the Construction Camp, Work Place and Metro Stations It is important to be noted that number of female along with their spouses may be engaged in the construction work and stay in temporary construction camps in a sub‐ human condition. They are likely to face many adverse conditions and realizing this a number of welfare provisions mentioned under this section have been planned to cover all women and children living in the construction camp.

• At every workplace, shelter shall be provided free of cost, separately for use of men and women labourers. The height of shelter shall not be less than 3m from floor level to lowest part of the roof. Sheds shall be kept clean and the space provided shall be on the basis of at least 0.5m2 per head. • At every workplace, a readily available first‐aid unit will be provided. Suitable transport will be provided to facilitate transportation of injured and ill persons to the nearest hospital. • At every construction site, provision of a day crèche shall be worked out so as to enable women to leave behind their children. At construction sites, where the number of women workers is more than 25 but less than 50, the contractor shall July 2020 162

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provide with at least one hut and one maidservant to look after the children of women workers. Size of crèches shall vary according to the number of women workers employed. Huts shall not be constructed to a standard lower than that of thatched roof, mud walls and floor with wooden planks spread over mud floor and covered with matting. Huts shall be provided with suitable and sufficient openings for light and ventilation. There shall be adequate provision of sweepers to keep the places clean. • The construction workers are mainly mobile group of people. They are found to move from one place to another taking along their families with them. Thus, there is a need for educating their children at the place of their work. For this day crèche facilities could be extended with primary educational facilities. • Visible reporting desks is required at construction camps, work place and metro stations to address incidents of sexual harassment, children, differently abled and other offences • Due to demand of a fast construction work it is expected that a 24 hours long work schedule would be in operation. Women should be exempted from night shift works as far as possible. • HIV/AIDS is included in Goal‐3 of the United Nations Sustainable Development Goals, which promises to halt spread of HIV/AIDS by 2030. The Government along with National Aids Control Organisation (NACO) and State AIDS Control Society has been carrying out awareness campaigns and free health care to minimize the spread of HIV/AIDS in various parts of the country. Gujarat has been ranked as a state with moderate prevalent rate when it comes to HIV/AIDS spread in the state. The state has around 0.42 per cent of the people suffering from HIV/AIDS. According to Gujarat State AIDS Control Society, the reasons for high HIV‐positive patients is urbanization and also large number of migrant labourers. IA will ensure that all civil works contractors to (i) carry out awareness programs for labourers on the risks of STDs/AIDS and human trafficking; and (ii) disseminate information at worksites on the risks of STDs/AIDS as part of health and safety measures for those employed during construction of the project in coordination with Gujarat State AIDS Control Society. Contractors for the project will include specific clauses on these undertakings and compliance will be strictly monitored by IA. • IA shall ensure that (i) civil work contractors comply with all applicable labour laws and regulations, do not employ the children below the age of 14 years for construction and maintenance activities, and provide appropriate facilities for July 2020 163

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women and children in construction camp sites; (ii) people directly affected by the projects are given priority to be employed by the contractor;(iii) contractors do not differentiate wages between men and women for work of equal value; and (iv) specific clauses ensuring these will be included in bidding documents. The construction supervision consultants should monitor the provisions.

TABLE 9.4 GENDER ACTION PLAN ACTIVITY INDICATORS/TARGET RESPONSIBILITY TIMELINE OUTPUT‐1: ROLLING STOCK OPERATIONAL 1.1 Ensure that the 1. Dedicated carriage(s) for women GMRCL,SMRC Year1‐5 design of train commuters allocated with grab handles PIU, Project carriages for standing passengers. Director integrate 2. Dedicated seat in each carriage for international EWCD commuters allocated. quality design 3. Space for wheelchairs in trains allocated. features 4. CCTV installed to monitor the security of addressing the women passengers inside carriages. needs of elderly, 5. Information on mobile phone based women, children application for security of women and persons with commuters disseminated through at disabilities(PWDs) least one signage inside the carriage. . 6. Gender specific messaging, information and helpline numbers inside. OUTPUT‐2: SIGNALING,TRAIN CONTROL, AND TELECOMMUNICATION S SYSTEMS OPERATIONAL 2.1 Ensure all metro 7. CCTC facilities provided at each metro GMRCL,SMRC Year1‐5 stations follow station PIU, Project international 8. Glow signages for elderly, women, Director standards and children and PWDs provided at each address gender metro station. specific safety and 9. Instruction boards with helpline public health numbers and color‐coded directional concerns with signs indicating the direction to focus on the needs dedicated carriages for women of elderly, women, passengers and EWCD dedicated spaces children and PWDs strategically placed at each metro station. 10. Platform level boarding, lifts, nursing and breastfeeding room, and waiting area(weather shelter) included in all stations. 11. Illuminated non motorized transport lanes with sidewalks having accessibility ramps included in all stations OUTPUT‐2: INSTITUTIONAL SUPPORT FOR SURAT METRO RAIL OPERATIONS 3.1 Establish a gender 12. At least 35% of technical staff and 5% GMRCL,SMRC Year1‐5 inclusive agency, of non‐technical staff will be recruited PIU, Project

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the SMRC, with in SMRC O&M (Source: Director, PIU attention to Advt.No.GMRC/HR/RECT/CIVIL‐ GESI Consultant women’s equitable SER/Mar‐2020/01,dated 4‐March‐ and consulting employment, 2020).1 firm/NGO gender aspects and 13. At least 33% of SMRC PIU staff are the transformative women (Source: Govt of Gujarat impacts of its Resolution operations. No.CRR/1096/2213/G.2(Part‐1) dated 11‐11‐2014. 14. Social and gender specialist available full time at the SMRC PIU to ensure timely and effective implementation of GAP. 15.Chief (O&M) or other senior staff nominated as gender focal point in SMRC PIU to oversee the GAP implementation. 16.At least one child care centre in SMRC PIU. 3.2 Develop SMRC 17. Multistakeholder GESI Advisory GMRCL,SMRC GESI policy as per Committee‐ with representation from PIU, Project Government of women’s organisations, civil society, Director, PIU India and academia, transport experts, GESI Consultant Government of gender/social experts, and police‐ and consulting Gujarat directives. chaired by a senior SMRC staff. firm/NGO 18. SMRC GESI policy will be developed and approved by GMRCL management. 3.3 Develop SMRC 19. SMRC GESI training module will be GESI training and prepared and at least one annual multimedia training/refresher training will be modules conducted for staff directly interfacing with customers. 20. At least three types of multimedia information campaign demonstrating ease of access, safety, comfort and other advantages, as well as zero tolerance for sexual and other forms of harassment experienced by EWCD will be developed and disseminated. 3.4 Build international 21. Separate hygienic urinals and toilets standard public for men and women (e.g., urinals and urinals and toilets sensor operated flush valve coupled with manual override feature toilets, vandal and neglect resistant appliances, with waterproof non slip surfaces) built at each metro station and operating during metro schedule, with dedicated urinals for children, sanitary pad

1 This commitment is in line with the 33% horizontal reservation for women as per state Government of Gujarat Resolution No. CRR/1096/2213/G.2(Part‐1) dated 11‐11‐2014. July 2020 165

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dispensing machine, and dustbins with covers operated without hand contact. Pilot test additional 22. Pilot test additional gender design gender design elements in one metro station of elements in one metro Corridor‐1 or Corridor‐2 of Surat metro station rail such as (a) priority e‐ticketing counters for elderly and PWDs and separate ticketing counters and vending machines for women; (b) reporting desks to address incidents of harassment of women, children, PWDs and other offences;2 and (c) at least 15% of allocated commercial spaces in metro stations allocated for women entrepreneurs, and day care centre at selected metro station.

2 Metro station displays a flow chart, help lines and instructions on what to do when experiencing or observing cases of harassment of any safety threat, in English, Hindi and Gujarati with (i) with visible desks/rooms staffed by trained women and men, where victims of harassment and other safety crimes can report; (ii) a system of reporting cases handled by these desks( whether on a computer or logbook); and (iii) direct lines to nearest police stations for immediate request for police help. July 2020 166

Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 10: Relocation, Resettlement & Income Restoration 10

Relocation, Resettlement and Income Restoration

10.1 Background

Land acquired for the project and its associated facilities1 will result in displacement (both physical and economic) of people and structures falling with the Right of Way (ROW) of the proposed metro corridor. The scope of displacement associated with the project is closely linked to the impact resulting from this land acquisition and its current usage by affected land/structure. The IA in coordination with Surat Muncipal Corporation (SMC) will thus be required to take an appropriate strategy for relocation, resettlement and income restoration as is discussed in this chapter.

10.2 Scope of Displacement and Relocation The project will entail both physical and economical displacement. Numerical details of project induced impact on structures and resultant displacement have been discussed in chapter 4 of this report. Recapitulating these figures that also define the scope of displacement and relocation necessitated, it may be noted that project related displacement will entail relocation of 701 households. Of these, 122 households would be displaced physically and 579 would be displaced economically.

10.3 PAP Preference for Relocation During preliminary public consultation it was noted that most of the residential and commercial PAFs prefer to resettle near their previous place of residence and business.

1 According to AIIB’s ESP, associated facilities are activities that are not included in the description of the Project set out in the agreement governing the Project, but which, following consultation with the Client, the Bank determines are: (a) directly and materially related to the Project; (b) carried out, or planned to be carried out, contemporaneously with the Project; and (c) necessary for the Project to be viable and would not be constructed or expanded if the Project did not exist. July 2020 167

Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 10: Relocation, Resettlement & Income Restoration As per socio‐economic survey, 69.6% (72.6% in Corridor‐1 and 61.5% in Corridor‐2)of total PAHs are willing to shift. R&R implementation NGO will be playing the key interface role between the project proponents and the PAFs for resettlement and rehabilitation of PAFs. PAFs preferred the option of employment opportunities during construction, assistance and loan from government agencies and vocational training. Details are mentioned below in Table 10.1. TABLE 10.1 INCOME RESTORATION OPTIONS AS PREFERRED BY PAFS Preferred Option Income Restoration Assistance 1 Employment Opportunities in Construction Work 2 Assistance/Loan from government agencies 3 Vocational Training

10.4 Relocation Options The fundamental principle of resettlement and rehabilitation is that the PAPs should improve their socio‐economic conditions after implementation of the project. Based on census survey, locations where large numbers of structures are impacted, have been identified and the requirement of the people that will be subject to relocation has been assessed. However, the actual number of structure that will be impacted will be verified after joint measurement survey (JMS). SMC has indicated probable sites for relocations of residential PAHs at 4 locations namely Althan‐Bhatar,Bhimrad, Variav, and Bhedwad under Pradhan Mantri Awas Yajana(PMAY) scheme and 5 locations namely Vadod, Bhestan, Bhestan township,Kosad and Godadara‐Dindoli under JnNURM‐BSUP scheme. PAHs (legal titleholders) losing residential units shall be offered tenements of 50sqm built up area at residential building or cash in lieu of house if opted. The PAHs(Non‐ titleholders) losing residential units shall be offered tenements of 36 to 36.5 sqm under PMAY scheme and 20 to 25.6 sqm under JnNURM‐BSUP scheme. GMRCL will construct commercial units for resettlement of PAPs who are economically displaced due to impact on their business establishments but the ownership of land will remain with GMRCL.

The detail of project affected area and proposed resettlement sites for non‐titleholders has been presented in Table 10.2. The commercial PAPs whose structures are not fully affected shall be allowed to retain the remaining part of the structure and carry on with their business with the concurrence of the AMC.

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TABLE 10.2 PROPOSED RESETTLEMENT SITES Corridor Affected area Proposed Resettlement Sites Corridor‐1( Nature Park Althan‐Bhatar, Swami Narayan mandir Bhimrad, Labheswar Chowk Variav, Surat Railway Station Bhedwad Maskat Hospital Vadod, Chowk Bazar & Ramp Area Bhestan, Kadarshna Ni Nal Bhestan township, Althan Gam Kosad and Corridor‐2 Adajan Gam Godadara‐Dindoli Aquarium

10.5 Availability of Residential Units Area wise availability of residential units under PMAY(Phase‐II) and JnNURM‐BSUP

Scheme is given in Table 10.3. These are existing buildings constructed under various Government Housing Schemes. Presently, none of these schemes are available in near by areas to the PAPs. These are the only available sites. Suitable income restoration measures will be taken so as to ensure that that they will not face hardships after resettlement. Suitable combinations of unit will be worked out to ensure that PAHs are given minimum 50 sq.mts and not less than their existing areas. Those PAPs who are not willing to shift they will be provided adequate compensation and financial assistance as per the provision of WB ESS5.

TABLE 10.3 AREA WISE AVAILABILITY OF PLOTS S.No Location & Plot Details Per Unit Total No. Area(Sq.m.) of Units Unalloted Residential Units under PMAY(Phase‐II) 1 TP‐28 Althan‐Bhatar,FP No.136 36.00 TO 36.50 300 2 TP‐42 Bhimrad,FP No.61 Sq.m carpet 332 3 TP‐37 Variav,FP No.99 area 55 4 TP‐36 Variav,FP No.90 682 5 TP‐62 bhedwad,FP No.194 (R‐62) 36.00 to 36.50 432

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 10: Relocation, Resettlement & Income Restoration 6 TP‐42 Bhimrad,FP No.61 sq.m carpet area 28 Unalloted Residential Units under JnNURM‐BSUP Scheme Vadod,R.S.No.187(t.p.63 25.50 354 (Vadod),F.P.No.20&158) Vadod,R.S.No.12 25.50 32 T.P.S No.54(Bhestan),F.P.No.4,Bhestan 22.45 110 Township, After Railway Crossing T.P.S No.54,F.P.No.1/A Paikee,Package 4 to 11 22.45 59 Bhestan,R.S No.197/B 22.45 1 Bhestan,R.S No.91 22.45 2 Kosad,H‐1 25.50 4 Kosad,H‐4 25.50 6 T.P.22(Bhestan),F.P.No.23 25.50 0 T.P.47(Bhestan),F.P.No.R‐6(Golden Avas) 25.50 12 T.P.S.No.21(Bhestan), F.P.No.46 25.50 8 Vadod,R.S.No.9/1,Package‐ 25.50 6 5/A,5/C,6/B,7/A(T.P.63(Vadod),F.P. No.20) Bhestan,R.S.No.204(T.P.55(Bhestan),F.P.No.2B) 25.64 135 Bhestan,R.S.No.202(T.P.47(Bhestan),F.P.No.55) 25.64 7 T.P.47(Bhestan),F.P.No.R‐10 20.16 1 T.P.38(Nana Varachha),F.P.No.103 20.16 2 Kosad,H‐4,Package No.3 25.50 2 Kosad,H‐5,Package No.3 25.50 1 Source: Summary of unalloted Residential units under PMAY(Phase‐II) and JnNURM‐ BSUP Scheme, Surat Muncipal Corporation,2020.

The location of resettlement sites are marked in yellow circle and is presented in Figure 10.1.

10.6 Training Need Assessment For income restoration it is important that available skills with the PAPs is identified and further upgraded. The NGO which would implement the RAP, will have to firstly conduct an assessment of the training needs. This would include a survey among the PAPs with options of various skills related to the resource base of the area and available replacement (with proper forward and backward linkages) and accordingly select trades for training. As mentioned in the GAP, specific actions will be undertaken to address the

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 10: Relocation, Resettlement & Income Restoration specific training needs of affected women. Based on the training, NGO will identify income‐generating activities for sustainable economic opportunities. This would include establishing forward and backward linkages for marketing and credit facility. NGO in consultation with the PAPs, R&R Coordinator of SMU,IA, district administration and other stakeholders in institutional financing and marketing federations will prepare micro‐plans for IR activities and would be in‐charge of implementing the same.

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FIGURE 10.1 RESETTLEMENT SITES

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 10: Relocation, Resettlement & Income Restoration 10.7 Inter‐Agency Linkages for Income Restoration Majority of the eligible families for income restoration earn their livelihood through daily labour, petty businesses and therefore, it is imperative to ensure that the PAPs are able to reconstruct their livelihood. The NGO engaged in the implementation of the RAP will ensure that the PAPs are facilitated to obtain commercial units near their existing habitation to minimize disruption to their social network and normal work pattern. Suitable alternative livelihood schemes will be chosen, where training on skill up‐ gradation, capital assistance, and assistance in the form of backward‐forward linkages can be provided for making these pursuits sustainable for the beneficiaries or the target groups.

A comprehensive support system to the PAPs will ensure income security. The system will include establishing training need; identification of skills; hiring training staff; providing training to interested PAPs; ensuring that PAPs take up their new vocation; mid‐term evaluation and corrective measures if required; and concurrent monitoring. The R&R coordinator of the project through the NGO will ensure that these steps are followed. The results of concurrent monitoring and mid‐term evaluation will be shared with the NGO to bring in corrective measures.

The PAPs are required to participate in developing feasible long‐ term income generating schemes. The long‐ term options are expected to be developed during the implementation of the RAP and also supported by the government assistance. Government of India along with the state governments runs various poverty alleviation programs. Government schemes can be dovetailed especially for those who are losing source of income as temporary income restoration measure. Participation of PAPs in those schemes will be helpful for short‐ term IR gains. Partnering NGO can facilitate PAPs to participate in poverty alleviation programs.

10.8 Steps in Income Restoration (IR) Information on Economic Activities of PAPs: Basic information on IR activities of PAPs will be available from the census and socioeconomic surveys. Information from base line surveys will be available on features of economic activities of PAPs under two categories, viz. • Land based economic activities • Non‐land economic activities Based on this information IR activities can be planned. The PIU will consider the available skills, existing professions, resource base of PAPs and their socio-economic July 2020 173

Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 10: Relocation, Resettlement & Income Restoration characteristics and preferences to tailor individual income restoration schemes. IR activities are of two types: • Short term; and • Long term. The ensuing section describes both IR schemes. Short Term IR activities Short term IR activities mean restoring PAPs income during periods immediately before and after relocation. Such activities will focus on the following: • Ensuring that adequate compensation is paid before relocation • Relocation and transit allowances • Providing short term, welfare based grants and allowances such as: one time relocation allowance, free transport to resettlement areas or assistance for transport, • Transitional allowances or grants until adequate income is generated, special allowances for vulnerable groups • With consideration of PAPs skills and needs, promoting PAP access to project related employment opportunities such as: o Work under the main investment project o Work on relocation teams (e.g., driver, food provision, etc.) o Work on resettlement sites, if any (e.g. construction on, transport, maintenance, etc. o Women will also be involved as a researcher of survey team, as unskilled labour and as manager during construction, as staff of NGO, SMU, relocation team (food supplier etc) .

Long Term IR Activities PAPs should participate in developing a range of feasible long‐term IR options. Long‐ term options are affected by the scale of resettlement which may affect the feasibility of various non‐land based and land based IR options. The long‐term options are government financed, therefore no separate budget is required. However, in R&R budget provision has been made for the expenses to be incurred towards the coordination between project and concerned departments for dove tailing of poverty alleviation schemes. The project officials will coordinate with government (district administration), including tribal development and social welfare departments, to assure PAPs access to all schemes for improving IR services. Project financed programs should include a specific time frame for handing over the project to local administration at the

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 10: Relocation, Resettlement & Income Restoration end of a stipulated period. Availability and access to existing programs should be sought for all PAPs.

Long term IR activities will be generated once the census surveys and consultation get over. IR activities will be generated in consultation with the community. Mechanism to dovetail existing government poverty alleviation programs will be developed in consultation with the community and officials of district administration.

10.9 Monitoring of IR Schemes The monitoring of IR schemes will be carried out along with the monitoring of other components of RAP by an outside agency contracted for the purpose. Data related IR schemes shall be included in the RAP quarterly report as well. The contract will specifically provide for regular (every six months) monitoring of income restoration of PAPs. The monitoring will be carried out based on economic indicators. The first monitoring visit should be after the first month then every 6 months. This will help to identify and possibly reduce PAPs who receive cash compensation from spending resources immediately.

Vulnerable PAPs who lose their livelihood due to the project will be assisted in alternative economic rehabilitation schemes and vocational training for skill upgradation as per the requirement of suggested economic scheme. Special emphasis will be laid on both economic and socially vulnerable PAPs such as those who are below poverty line; belong to scheduled caste community; and women headed households.

10.10 Plan for Income Restoration

• Identification of affected, vulnerable households through the census survey of PAPs will be undertaken by the PIU of GMRCL with the help of NGO. • After completing the all necessary ground activities, the NGO will prepare income restoration plan for PAPs based on its field observations and survey outcome. The income restoration plan shall be discussed with the respective PAP, PIU officials and the concerned government departments prior to execution. • Identification of potential trainees and training needs assessment for vulnerable households will require a detailed survey and assessment of literacy/educational level and/or skill sets available with one member nominated by the household for skill training. The needs assessment would also document income from

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 10: Relocation, Resettlement & Income Restoration various sources, assets, resources and coping strategies currently used by the household. The strategy would aim at improving/maximizing returns from the present occupation of the principal earning member or taking up a new/supplementary occupation aimed at achieving the right mix of activities in order to enable the household to improve/maintain its living standards. Training needs assessment would be undertaken by the NGO, supported by PIU. Baseline details collected for individual households need to be carefully preserved in order to enable a post‐training impact assessment; • Identification of Local Trainers/Resource Persons or Training Institutes by the PIU will depend on the type of skill training required (as identified through the needs assessment survey); • Livelihood Skill Training will be coordinated by the PIU. Training to suit the aptitude of identified trainees would be imparted. A time frame of a maximum of three months is envisaged for training; • Internal monitoring of training and submission of progress reports will be done by the PIU. • Post‐training impact assessment is proposed to be conducted by an independent agency, a year after project implementation. The household asset base and socio‐economic status would be compared with the pre‐project scenario. Indicators would be developed during detailed design stage.

10.11 Cost Estimate and Source of Funding A tentative cost for implementation of income restoration plan is INR.40.30 lakh. However, detailed budget estimates for implementation of income restoration plan will be prepared by the PIU, assisted by the GMRCL. The budget shall include programs ranging from skill development, training programs, employment placements (in case PAPs meet requirements of available opportunities) etc. Government of Gujarat will provide adequate budget for implementation of livelihood restoration plan.

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 11: Institutional Framework

11

Institutional Framework

11.1 Background The implementation of Resettlement Action Plan (RAP) requires involvement of various institutions at different stages of project cycle. This section deals with roles and responsibilities of various institutions for successful implementation of the RAP. The role of different stakeholders is given in Table 11.1. An organizational structure for setting Environmental and Social Management Unit is placed in Figure 11.2. An institutional framework for implementation of resettlement action plan is presented in Figure 11.2.

11.2 Executing Agency (EA) The Government of Gujarat (GoG) and Government of India (GoI) will be the executing agencies of the proposed Surat metro rail project. The GoG will be responsible for overall execution of the RAP. An independent Monitoring and Evaluation (M&E) Agency/Specialist will be hired by GoG to monitor the implementation of the various provisions and activities planned in the RAP. The independent M&E Agency/Specialist will review the plan implementation in lights of targets, budget and duration that had laid down in the plan. AFD and KfW shall give their no objection prior to RAP validation by the concerned authorities and shall receive regular RAP monitoring reports.

11.3 Implementing Agency (IA) A Special Purpose Vehicle (SPV) shall be set up by the GoG for implementation of the proposed metro rail project. The SPV will be headed by the Chairman cum Managing Director (CMD) will be the in charge of the overall project activities and will facilitate land acquisition, capacity building and implementation of RAP. The SPV will be responsible for coordinating with other concerned government departments, NGO, and R&R Supervision Consultant for land acquisition, planning and implementation of RAP which will include the disbursement of compensation, assistance, shifting and relocation of affected people. The SPV (IA) will be accountable to the GoG (i.e. the EA) for the implementation of the RAP. July 2020 177

Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 11: Institutional Framework

At the state level the following institutional framework will be responsible for the implementation of the project.

11.3.1 Project Implementation Unit (PIU) The PIU headed by the Project Director (PD) is responsible for the overall execution of the project and planning and implementation of resettlement and rehabilitation component of the project. The PIU will coordinate with all implementing agencies and monitoring the progress of the project. It will generate Quarterly Progress Report (QPR) for effective management decision. The PIU headed by PD will be responsible for overall planning, supervision of all activities related resettlement and rehabilitation of the project during preparation, implementation and post implementation phase with Social Management Unit (SMU). The PIU staff will work with NGOs and Consultants for implementation of all R&R activities.

11.3.2 Social Management Unit (SMU) SPV will set up a Social Management Unit (SMU) which shall look after land acquisition, resettlement and rehabilitation activities. A Sr. Social Development Officer (Sr.SDO) with educational background of Social Work or Sociology will be appointed in SMU as full time by IA. A Term of Reference for Sr. Social Development Officer is given in Annexure‐11.1. The SMU shall ensure that all land acquisition issues are handled according to the LA and R&R policy/guidelines as it is laid down in this report. It will also monitor that all the procedural and legal issues involved in land acquisition are fulfilled. The SMU will assist the IA for getting all the necessary clearances and implementation of the resettlement activities prior to start of any civil work. A Resettlement and Rehabilitation Officer (RRO) with background of social science may be appointed in this SMU to supervise and monitor overall activities of RAP and he/she will report day to day progress to Sr.SDO. Some of the specific functions of the SMU in regards to resettlement management will include the following: ¾ Overall responsibility of planning, implementation and monitoring of land acquisition, resettlement and rehabilitation activities in the project; ¾ Ensure availability of budget for R&R activities; ¾ Liaison lined agencies support for land acquisition and implementation of land ¾ acquisition and resettlement; ¾ Coordinating with line Departments. Moreover, the SMU will also look after the Corporate Social Responsibility (CSR) activities of IA on long term basis for sustainable development of affected communities.

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Figure 11.1: Organizational Structure of ESMU

Project Director

Additional General Manager (ESMU)

Environmental Expert Sr. Social Development (EMU) Officer (SMU)

Technical Assistant R & R Officer

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TABLE‐11.1 ROLE OF STAKEHOLDERS FOR IMPLEMENTATION OF RAP

POSITION RESPONSIBILITIES

• Overall planning and supervision of all project activities; Project Director, • Exercise of administrative approval for finance & execution related activities; IA • Supervision and control over responsible officers; • Coordination with Government of Gujarat, Government of India, AFD and other concerned agencies. • Planning, supervision and implementation of R&R components; • Report to Project Director; • Supervision and control over the Officers and support staff in SMU; • Liaison and coordination with different departments of IA, Government, NGOs, PAPs & other stakeholders; Sr.SDO, • Prepare and submit all reports and communication to Project Director; SMU,IA • The administrative domain of Sr.SDO‐SMU include: ‐Approval of eligibility list ‐Approval of Progress Reports ‐Procurement of Consultancy services for R&R components; ‐Disclosure of information to requesters and external agencies ‐Release of payment to Consultants and NGO • Assist IA in conducting public consultation, survey, issue of identity cards, • Organize meeting with PAPs assist them during relocation; • Explain the entitlements and R&R policy provisions; • Acting as catalysts between PAPs and project authorities; • Prepare Income Restoration plan for PAPs; NGO • Serve as initial step to redress grievances; • Assist the PAPs in redressing grievances with Project Authorities; • Provide support for post resettlement activities such as registration of Cooperative Societies and training related to maintain the building etc. • Report to Sr.SDO‐SMU • Prepare monthly progress reports and submit to Sr.SDO‐SMU • Preparation of database of affected structures, families, persons with the help of NGO; Implementation • Verification of database through field survey; Support • Improve monitoring system; Consultant(R&R) • Capacity building of RAP implementation staffs of IA and NGO,

• Regular follow Gujarat implementation activities and other relevant activities. • Report to Sr.SDO‐SMU • To provide support for the affected persons on problems arising out • of LA/ property acquisition; • To record the grievances of the APs, categorize and prioritize the Grievance Redress grievances that need to be resolved by the Committees; Committee • To inform Project Director of serious cases within an appropriate time frame and • To report to the aggrieved parties about the development regarding their grievance and decisions of the project authorities. • Evaluate the implementation of the various provisions and activities planned in Independent the RAP; Evaluation • Review the plan implementation in light of the targets, budget and duration that had been laid down in the plan.

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11.4 Surat Muncipal Corporation The role of Surat Municipal Corporation (SMC) is to look after the Jhuggie/Jhoprie squatter settlements / clusters by way of provision of civic amenities and their resettlement. The SMC is responsible to provide residential units to squatters/encroachers affected by the proposed metro rail the corridors. The cost for these residential units will be borne by IA. 11.5 NGOs Support during Implementation and Post Resettlement Phase Local NGO plays a very crucial role in implementation of resettlement and rehabilitation activities. The NGO will be appointed by IA to extend implementation support to IA in the form of assisting affected families/persons during relocation. The responsibilities of NGO will be assisting IA in conducting regular consultations, survey, issue of identity cards, assisting affected families/persons during and post resettlement phase, preparation of Income Restoration plan, formation of co‐operative societies, providing training for managing the societies etc. The NGO will be supervised by Sr.SDO, SMU. NGOs services are also required during post resettlement phase. The IA will also appoint an NGO for providing services to enable the resettled PAFs to self manage their Cooperative Housing Societies (CHS), public infrastructure, and improve healthy environment in R&R colonies. The activities during post resettlement include(i)Situational Assessment(ii)Development of Action Plan,(iii)Implementation of Action Plan and (iv)Evaluation of Post Resettlement Activity. The ToR for NGO is given in Annexure 11.2. 11.6 Implementation Support Consultant(R&R) During implementation phase of RAP, IA will appoint a consultant(R&R) through General Engineering Consultancy (GEC) to assist IA in implementation of resettlement plan. The consultant will carry out due diligence in the implementation of resettlement and rehabilitation programmes as per the provisions of Right to Fair Compensation and Transparency in Land Acquisition, Rehabilitation and Resettlement Act, 2013 through periodic monitoring. The consultant will be responsible for (i)preparation of database of affected structures, families, persons, (ii)verification of database through field survey,(iii)improve monitoring system,(iv)capacity building of implementation staffs ,(v)regular follow up implementation activities and other relevant activities.

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Figure 11.2: Institutional Framework for Implementation of RAP

Govt. of Gujarat (Transport Independent M&E NGO Implementing Department) Consultant Agency Agency

GRC

District Collector

PAPs

11.7 Grievance Redress Committee (GRC) Efficient grievance redressal mechanism (GRC) will be developed to assist the PAPs resolve their queries and complaints. Grievances of PAPs will be first brought to the attention of field level staffs (engineers) of PIU and R&R officers SMU. Grievances not redressed by the staffs (field level) will be brought to the GRC. The composition of the proposed GRC will have representatives from PAPs, women representative, Project Director (PIU), Sr.SDO, SMU of IA, NGO representative, representative of local body, and Land Acquisition Officer (LAO). The main responsibilities of the GRC are to: (i) provide support to PAPs on problems arising from land/property acquisition; (ii) record PAPs grievances, categorize, and prioritize grievances and resolve them; (iii) immediately inform the PIU and SMU of serious cases; and (iv)report to PAPs on developments regarding their grievances and decisions of the GRC. GRC will be accessible to all PAPs including illiterate PAPs. Other than disputes relating to ownership rights under the court of law, GRC will review grievances involving all resettlement benefits, compensation, relocation, replacement cost and other assistance. When any grievance is brought to the field level staff, it should be resolved within 15 days from the date of complaint. The GRC will meet every month (if grievances are brought to the Committee), determine the merit of each grievance, and resolve grievances within a month of receiving the complaint—failing which the grievance will be referred to appropriate court of law for redressal. Records will be kept of all grievances received

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including: contact details of complaint, date the complaint was received, nature of grievance, agreed corrective actions and the date these were effected, and final outcome. AFW and KFD shall be informed of any grievance submitted by PAPs or PAPs representative(s). A flow chart of grievances redressal is indicated in Figure 11.3.

Figure‐11.3: Stages of Grievance Redressal

Project Affected People

Grievance

Assistance Compensation

Grievance IA (Field level Competent Grievance

staffs) Authority Addressed Addressed

Not Redressed Not Redressed Not Redressed

Grievance Grievance Redress Judiciary

Committee Addressed

11.8 Capacity Building The staff of PIU, NGO and the staff of SMU, who are involved in LA and R&R will require to be familiar with land acquisition procedures and World Bank’s Safeguards policy requirements. In order to build the capacity of the PIU and the SMU, an orientation and training in resettlement management at the beginning of the project will be undertaken. The training activities will focus on issues concerning (i) existing laws, policies and guidelines on land acquisition, rehabilitation and resettlement ,(ii)principles and procedures of land acquisition, (iii) public consultation and participation, (iv) entitlements and compensation disbursement mechanisms, (v) grievance redressal and (vi) monitoring of resettlement operation. July 2020 183

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12

Resettlement and Compensation Costs and Budget

12.1 Background This chapter presents a consolidated overview of budget and the cost estimates. The budget is indicative and costs will be updated and adjusted to the inflation rate as the project continues and during implementation. However, the final compensation amount for the land acquisition and structures will be determined by the Competent Authority.

12.2 Budgeting and Financial Plan The financial plan for the project will essentially include making budget provisions under the following broad heads.

12.2.1 Compensation for Loss of Land and Structure Land Cost: Project will require acquisition of land for developing of MRTS structures (including route alignment), station building, platforms, entry/exist structures, traffic integration facilities, depots/stabling yard, receiving/traction sub‐stations, radio towers, temporary construction depots and sites, staff quarters, office complex and operation control system(OCC). Hence the project will need to provide compensation for land acquired from legal titleholders, from other government departments. Major proportion of land required for the proposed metro rail project is under government ownership. However, about 16567 sqm of land is to be acquired from private ownership. Compensation for loss of private land will be given as per Schedule‐I of RTFCTLARR Act, 2013.

Structure Costs: On account of land acquisition, the project will cause loss of structures (details provided under Chapter 4 of this report) for which compensation will need to be

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paid to affected families (both titleholders and non‐title holders alike). Compensation for loss of structure will be given as per Schedule‐I of RTFCTLARR Act, 2013.

12.2.2 Resettlement & Rehabilitation (R&R) Cost Budget provisions under this head will meet direct expenses made on account of various R&R benefits proposed to be provided to affected families and persons as per Schedule‐II of RTFCTLARR Act,2013.

12.2.3 R& R Implementation and M&E Costs: GMRCL will require to engage an external NGO/Consultant for implementation of R&R activities. Similarly, an independent evaluation agency is proposed to be engaged for monitoring and evaluation purposes. Related costs will be met from budget provisions made under this head.

12.3 Assessment of Unit Value for Compensation and R&R Benefit Costs 12.3.1 Land and Structure Cost Compensation for loss of private land and structures has already been considered in capital cost of DPR prepared by SMC.

12.3.2 R&R Benefit Costs The budget for this project is based on data and information collected during census and socio‐economic surveys conducted in July, August, September 2019 and February 2020 and the unit rates are provisional sums. R&R benefits are proposed to be provided in addition to compensation (as per 12.3.1 above). The cost for implementation of Resettlement and Rehabilitation Plan is given in Table 12.1.The total cost for R&R implementation plan is INR 4633.80 lakh.

12.4 Source of Funding and Fund Flow

Government of Gujarat, executing agency for SMRP, will provide adequate funds for compensation for land and structure cost and for the cost of resettlement assistance and RAP implementation including livelihood restoration plan, stakeholder engagement plan, gender action plan. The executing agency will ensure timely availability of funds for smooth implementation of the RAP.

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TABLE 12.1 COST FOR RESETTLEMENT & REHABILITATION

S.N Description Unit Quantity Rate(Rs.) Amount(Rs) Compensation for loss of private land and structure has been presented in capital cost of 1 DPR Compensation for Titleholders Residential PAFs 2 Annuity or employment no. 82 500000 41000000 3 Subsistence allowance no 82 36,000 2952000 4 Transportation allowance no 82 50,000 4100000 5 Resettlement Allowance no 82 50,000 4100000 Commercial PAFs 6 Annuity or employment no. 270 500000 135000000 7 Subsistence allowance no 270 36,000 9720000 8 Resettlement Allowance no 270 50,000 13500000 9 Transportation allowance no 270 50,000 13500000 10 Loss of Small traders/self employment no 270 25,000 6750000 Compensation for Non‐Titleholders Tenants 11 Rental Allowance no 235 4000 940000 12 Shifting Allowance no 235 50,000 11750000 13 Financial assistance for loss of trade no 235 25,000 5875000 Squatters 14 Accommodation for residential PAFs no 56 750000 42000000 15 Subsistence allowance no 56 36,000 2016000 16 Shifting Allowance no 56 50,000 2800000 17 Financial assistance for loss of trade no 0 25,000 0 18 Rental Allowance (Rs.4000/‐ for 12 months) no 56 4,000 224000 Kiosks(Vendors) 19 Subsistence allowance no 151 36000 5436000 Vulnerable Group 20 One time financial assistance no 111 50000 5550000 Cost for Implementation of LRP* 21 LRP Implementation cost(LS) 40,30,000 4030000 Cost for Implementation of SEP SEP cost(Considered lumsum Rs.3000000 22 per year for 5 years) no 5 30,00,000 15000000 Cost for Gender Development Plan 23 Cost for GAP and HIV Awareness(LS) 50,00,000 5000000 Loss of Employment Compensation for economic loss of 24 employees no 167 36,000 6012000 Compensation for Community Structures

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25 Religious structures(LS) no 23 1500000 34500000 26 Community (Trust) structures(LS) no 3 1000000 3000000 27 Toilet (LS) no 6 1000000 6000000 28 Educational & health centre(LS) no 5 2500000 12500000 Engagement of NGO 29 NGO Cost(LS)** no 1 25000000 25000000 Monitoring & Evaluation 30 Cost of Independent Evaluation Agency(LS) 1 8000000 8000000 Total (Sl.No 2 to Sl.No 30) 426255000 Miscellaneous items @ 10% of sub total 42625500 TOTAL 468880500 *LRP cost includes skill development, training programs, employment placements ( in case PAP meets requirements of available opportunities) etc. This has been calculated based on Ahmadabad Phase‐I metro project. **NGO cost includes cost of man month, travel expenses, accommodation, telecom, office equipment and coordination charges.

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13

RAP Implementation Schedule

13.1 Background Planning, surveying, assessing, policy development, institutional identification, PAFs/PAPs participation, establishment of GRC, income restoration plan (IRP) and implementation are typical activities of RAP. While these activities have discrete components that can be put on a time line, there is a close inter relationship of each activity to the whole implementation. The breakdown of each activity according to a specific time frame has been provided in the Implementation Schedule. It is further cautioned that specific situation may require an increase in time, allotted to a task. Such situations may be caused due to many factors such as local opposition, seasonal factors, social and economic concerns, training of support staff and financial constraints. Implementation schedule will require detailed coordination between the project authorities and various line departments. Implementation plan has been spread over a period of two and half years. A simplified summary of the operational aspects of the implementation plan will be prepared when the project starts. However, the sequence may change as delays occur due to circumstances beyond the control of the project.

13.2 Implementation Procedure The implementation of RAP will consist of four major stages: 1. Identification of Cut‐off Date (CoD) and notification for land acquisition as per Right to Fair Compensation and Transparency in Land Acquisition, Rehabilitation and Resettlement Act, 2013(thereafter land will be purchased).For non‐ titleholders the cut‐off date for proposed project shall be from the completion of Census and assets inventory of persons affected by the project.

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2. Verification of properties of PAFs/PAPs and estimation of their type and level of losses. 3. Preparation of list of PAFs/PAPs for relocation/rehabilitation. 4. Information on acquisition/relocation/assistance to PAPs and their rights 5. Relocation and rehabilitation of the PAPs. 6. Monitoring and Social assistance including readjustment

13.3 Timing of Resettlement The resettlement process must be completed by the start of civil works on the particular corridor. Requisite procedure will be developed by the IA to carry out resettlement of PAPs located within Corridor of Impact (CoI), before the civil work starts on any section of the project. All activities related to the land acquisition and resettlement shall be planned to ensure that 100% compensation is paid prior to displacement and the affected people will be given at least four months of notice to vacate their property before civil work begins. Stretches which are free of encroachment and other encumbrances will be handed over first to the contractor.

13.4 Implementation Schedule The period for implementation of RAP has been taken as approximately two and half years. However, monitoring and evaluation will continue beyond the period of implementation. The R&R activities of proposed project are divided in to three broad categories based on the stages of work and process of implementation. The details of activities involved in these three phases are project preparation phase, RAP implementation phase and Monitoring and Evaluation (M&E) phase.

13.4.1 Project Preparatory Stage (Pre‐Implementation Stage) Setting up relevant institutions for the resettlement activities will be the major task during the preparatory stage which is pre implementation phase. The major activities to be performed in this period include establishment of SMU and additionally, the GRC needs to be appointed at this stage.

13.4.2 RAP Implementation Stage The RAP at this stage needs to be approved and will be disclosed to the PAPs. Upon the approval of RAP, all the arrangements for fixing the compensation and the disbursement needs to be done which includes payment of all eligible assistance;

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relocation of PAPs; initiation of economic rehabilitation measures; site preparation for delivering the site to contractors for construction and finally commencement of the civil work. Internal monitoring will be the responsibility of IA which will start in early stage of the project when implementation of RAP starts and will continue till the completion of the implementation of RAP. IA will be responsible for carrying out the monitoring on half yearly basis.

13.4.3 RAP Implementation Schedule RAP implementation schedule for R&R activities in the proposed project including various sub tasks and time line matching with civil work schedule is prepared and presented in Table 13.1.

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Social Impact Assessment for Surat Metro Rail Project (Phase-I) Interim Report Chapter 13: RAP Implementation Schedule

FIGURE 13.1: RAP IMPLEMENTATION SCHEDULE Description 2019 2020 2021 2022 2023 2024 A Project Implementation

1 Identification of required land for acquisition 2 Preliminary Socio‐economic survey for SIA 3 Community /Public Consultation 4 Preparation of Detailed SIA by Govt. after Notification 6 Review/Approval of SIA

7 Establishment of Grievance Redress Committee

8 Census survey after peg marking on the ground 9 Finalization of updated SIA and RAP

10 Disclosure of SIA and RAP B RAP Implementation 11 Notification of Land Acquisition 12 Joint Measurement Survey 13 Suggestion & Objection of PAPs

14 Hearing by Competent Authority Declaration of Award of Compensation as per 15 RTFCTLARR,Act 16 Resettlement and Rehabilitation provisions

17 Shifting of PAPs

18 Grievance Redress 19 Schedule of Civil Work C Monitoring and Evaluation 20 Internal Monitoring 21 External Monitoring

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14

Monitoring and Evaluation

14.1 Background Monitoring & Evaluation are critical activities in involuntary resettlement. Monitoring involves periodic checking to ascertain whether activities are progressing as per schedule while evaluation is essentially to assess the performance of PAPs at the end of the project. For this purpose, a monitoring and evaluation (M&E) program is required to be developed to provide feedback to project management which will help keep the programs on schedule and make them successful. Monitoring and Evaluation of R&R gives an opportunity to the implementation and the funding agency to reflect broadly on the success of the basic R&R objectives, strategies and approaches. However, the objective of conducting M&E is to assess the efficiency and efficacy in implementation R&R activities, impact and sustainability, drawing lesions as a guide to future resettlement planning.

Monitoring will give particular attention to the project affected vulnerable groups such as scheduled castes, scheduled tribes, BPL households, women headed households, widows, old aged and the disabled. RAP implementation will be monitored both internally and externally. GMRCL will be responsible for internal monitoring through their field level officers of Social Management Unit and will prepare quarterly reports on the progress of RAP implementation. An Independent Evaluation Agency may be hired by GMRCL for mid and end term evaluation of RAP implementation.

14.2 Internal Monitoring

The internal monitoring for RAP implementation will be carried out by GMRCL. The main objectives of internal monitoring are to:

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• measure and report progress against the RAP schedule; • verify that agreed entitlements are delivered in full to affected people; • identify any problems, issues or cases of hardship resulting from the resettlement process, and to develop appropriate corrective actions, or where problems are systemic refer them to the management team; • monitor the effectiveness of the grievance system • periodically measure the satisfaction of project affected people.

Internal monitoring will focus on measuring progress against the schedule of actions defined in the RAP. Activities to be undertaken by the GMRCL will include:

• Liaison with the Land Acquisition team, construction contractor and project affected communities to review and report progress against the RAP; • Verification of land acquisition and compensation entitlements are being delivered in accordance with the RAP; • Verification of agreed measures to restore or enhance living standards are being implemented; • Verification of agreed measures to restore or enhance livelihood are being implemented; • Identification of any problems, issues, or cases of hardship resulting from resettlement process; • Through household interviews, assess project affected peoples’ satisfaction with resettlement outcomes; • Collection of records of grievances, follow up that appropriate corrective actions have been undertaken and that outcomes are satisfactory;

Monitoring is a continuous process and will be carried out by field level officers of Social Management Unit on regular basis to keep track of the R&R progress. For this purpose, the indicators suggested have been given in Table 14.1.

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TABLE 14.1 INDICATORS FOR MONITORING OF RAP PROGRESS INDICATORS PARAMETERS INDICATORS Extent of land acquired Number of structures dismantled Number of land users and private structure owners paid compensation Physical Number of households and persons affected Number of households purchasing land and extent of land purchased Number of PAPs receiving assistance/compensation Number of PAPs provided transport facilities/ shifting allowance Extent of government land identified for house sites Amount of compensation paid for land/structure Financial Cash grant for shifting oustees Amount paid for training and capacity building of staffs Area and type of house and facility at resettlement site PAPs knowledge about their entitlements Social Communal harmony Morbidity & mortality rate Taken care of vulnerable population Women concern Entitlement of PAPs‐land/cash Number of business re‐established Economic Utilization of compensation House sites/business sites purchased Successful implementation of Income Restoration Schemes Number of community level meeting Number of GRC meetings Grievance Number of cases disposed by IA to the satisfaction of PAPs Number of grievances referred and addressed by GRC Cases of LA referred to court, pending and settled

Socio‐economic survey and the land acquisition data provide the necessary benchmark for field level monitoring. A format for monitoring of RAP implementation is presented in Annexure 14.1.

14.3 Independent Evaluation

As mentioned earlier, an Independent Evaluation Agency (IEA) will be hired by GMRCL for mid and end term evaluation. A detailed Terms of Reference for IEA is presented in Annexure 14.2.The external evaluation will be carried out to achieve the following: ¾ Verify results of internal monitoring,

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¾ Assess whether resettlement objectives have been met, specifically, whether livelihoods and living standards have been restored or enhanced, ¾ Assess resettlement efficiency, effectiveness, impact and sustainability, drawing lesions as a guide to future resettlement policy making and planning, and ¾ Ascertain whether the resettlement entitlements were appropriate to meeting the objectives, and whether the objectives were suited to affected persons’ conditions, ¾ This comparison of living standards will be in relation to the baseline information available in the BSES. If some baseline information is not available then such information should be collected on recall basis during the evaluation.

The following should be considered as the basis for indicators in monitoring and evaluation of the project. The list of impact performance indicators suggested to monitor project objectives is delineated in Table 14.2. TABLE 14.2 INDICATORS FOR PROJECT OUTCOME EVALUATION Objectives Risk Factor Outcomes and Impacts − The negative − Resettlement plan − Satisfaction of land owners with the impact on persons implementation compensation and assistance paid affected by the may take longer − Type of use of compensation and project will be time than assistance by land owners minimized. anticipated − Satisfaction of structure owner with − Persons losing − Institutional compensation and assistance assets to the arrangement may − Type of use of compensation and project shall be not function as assistance by structure owner compensated at efficiently as − % of PAPs adopted the skill acquired replacement cost. expected through training as only economic − The project‐ − NGO may not activity affected persons perform the task as − % of PAPs adopted the skill acquired will be assisted in efficiently as through training as secondary improving or expected economic activity regaining their − Unexpected − % of PAPs reported increase in standard of living. number of income due to training − Women will be grievances − % PAPs got trained in the skill of their identified and − Finding a suitable choice assisted in rehabilitation site − Role of NGO in helping PAPs in improving their for displaced selecting trade for skill improvement standard of living population − Use of productive asset provided to − Vulnerable groups − PAPs falling below PAPs under on time economic will be identified their existing rehabilitation grant and assisted in standard of living − Type of use of additional assistance improving their money by vulnerable group standard of living. − Types of grievances received

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Objectives Risk Factor Outcomes and Impacts − No. of grievances forwarded to GRC and time taken to solve the grievances − % of PAPs aware about the GRC mechanism − % of PAPs aware about the entitlement frame work mechanism − PAPs opinion about NGO approach and accessibility

14.4 Reporting Requirements

GMRCL will be responsible for supervision and implementation of the RAP. GMRCL will prepare quarterly progress reports on resettlement activities and submit a copy to AFD & KfW. The Independent Evaluation Agency will submit draft and final reports of their assignment to GMRCL and AFD and determine whether resettlement goals have been achieved, more importantly whether livelihoods and living standards have been restored/ enhanced and suggest suitable recommendations for improvement. Submission of the draft report would be carried out after completion of assignment and the final report should be submitted after receiving feedback from GMRCL and AFD & KfW.

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ANNEXURES RITES-Urban Engineering Division

Social Impact Assessment for proposed Surat Metro Rail Project, Phase-1 Census and Socio-economic Survey Questionnaire Annexure-2.1 PART-1: PROPERTY INFORMATION

Date of Survey:______Survey No.______

1. Identification 1.1 City/Town 1.2 Place/Location 1.3 Address of Affected Property 1.4 Plot No. (FP no/TP no) 1.5 Chainage No 1.6 Side 1. Left 2.Right 1.7 Name of the Respondent 1.8 Relation to the owner 1.9 Year of occupation of the property

2. Details of Land 2.1 Ownership of the land Private-1; Govt.-2, Religious-3; Community-4; Others-5 2.2 Type of land Agricultural-1; Residential-2; Commercial-3; Industrial-4; Barren-5; Forest-6; Others-7 2.3 Present use of land Cultivation-1; Residential-2; Commercial-3; Forestation-4; No use/Barren-5; Garden/park -6, Parking/marginal land-7; Others-8 Since how many years______2.4 If agricultural land Irrigated-1; Non-irrigated-2 2.5 If irrigated, then source of irrigation : 2.6 Total area of land(in Sqm) 2.7 Affected area of land (in Sqm/%) 2.8 Current Market Rate of land(per Sqm) 2.9 Status of ownership Titleholder/Owner-1; Customary Right-2; Encrocher-3; Squatter-4; Tenant-5; Kiosk-6 2.10 Name of Owner/Occupier: 2.11 Father’s Name : 2.12 Name of the owner, if occupier is a tenant: 2.13 Year/Month of occupying Years______Month______property 2.14 Any of the following people associated with the land A Agricultural Labourer Yes-1 No-2 B If yes then how many Male___ Female___ C Sharecropper Yes-1 No-2 D If yes then how many Male___ Female___ 2.15 Assets attached with land Tube well-1; Open well-2; Water tank-3; Water tape-4; ; Shed-6; Boundary Wall-7; Fruit bearing tree-8; Non fruit bearing tree-9, specify no_____; Other-10

RITES-Urban Engineering Division

Social Impact Assessment for proposed Surat Metro Rail Project, Phase-1 3. Details of Structure 3.1 Any structure in the affected Yes -1 No-2 area Number of structures affected (if more than one structures are affected on the same piece of land. One structure could be residential other could be commercial)? 3.2 Total Area of Structure (in Sq.m): 3.3 Area of Affected Structure (in Sqm/%): 3.4 Distance of structure from centre line of alignment (in mtr.)______3.5 Type of construction of 1.Temporary (mud/brick/wood made structure walls/thatched/tin roof), 2. Semi-Permanent (titled roof & normal cement floor), 3. Permanent(RCC, Single/Double storey building) 3.6 No of Floors and Rooms Floors______Rooms______3.7 Use of the Structure Residential-1; Commercial-2; Mixed (C+R)Structure-3; Public Structure-4; Religious Structure-5; Institutional structure-6; 7; Other Structure-8 3.8 Ownership of the Structure Legal Titleholder/Owner-1; Customary Right-2; Leased-3; Encrocher-4; Tenant-5; Squatter-6, Kiosk-7 3.9 Name of the Owner : 3.10 Occupancy Status of Structure Used by Owner-1; Rented-2; Leased-3 Encroched-4 3.11 Name of the tenant/lessee, if the structure is rented/leased: 3.12 No of years of occupancy: 3.13 Monthly Rent Rs...... 3.14 Utility Connection& or basic Electricity-1; Water-2; Latrin-3; amenities Bathroom-4 3.15 If affected structure is commercial, then no of employees: 3.16 Assets in the property Tube well-1; Open well-2; Water tank-3; Water tape-4; Tube well-5; Shed-6; Boundary Wall-7; Fruit bearing tree-8; Non fruit bearing tree-9, Other-10; specify no_____

4. Vulnerability Status of Household 4.1 Is it a women headed household? Yes-1 No-2 4.2 Is/are there any family member Yes-1 No-2 physically/mentally/Visually Disabled or of Old age? 4.3 Is it a household Below Poverty Yes-1 No-2 Line(BPL)? 4.4 If BPL, provide BPL card Number No______

RITES-Urban Engineering Division

Social Impact Assessment for proposed Surat Metro Rail Project, Phase-1 5. Resettlement and Rehabilitation Option

5.1 Willing to shift Voluntarily-1 Non-voluntarily-2 5.2 Preference for mode of Land for land loss-1; Cash for Land loss-2; compensation Structure for structure loss-3; Cash for structure loss-4; Project Assistance-5 5.3 If alternative house/shop Same settlement-1; constructed by the project Anywhere-2 proponent, then preferred Other(specify)-3 location 5.3 Income Restoration Employment opportunity -1; Assistance Financial Assistance/Loan -2; Vocational training-3; Others(specify)-4;

6. Other support/assistance from project(specify) 1. ______2. ______3. ______4. ______

RITES-Urban Engineering Division

Social Impact Assessment for proposed Surat Metro Rail Project, Phase-1

PART-II: SOCIO-ECONOMIC DETAILS

1. Name of the Head of the Household......

2. Household Details Religious Group Hindu-1; Muslim-2; Christian-3; Jain-4; Others-5 1.1 1.2 Social Group SC-1; ST-2; OBC-3; General-4; Others-5 1.3 Type of Family Joint-1; Nuclear-2; Individual-3 1.4 Size of Family Small(2-4)-1; Medium(5-7)-2; Large(Above 7)- 3 1.5 No. of persons in Below Above 18 Above 55 Households 18 years years years 1.6 Mother Tongue : 1.7 Place of nativity :

RITES-Urban Engineering Division

Social Impact Assessment for proposed Surat Metro Rail Project, Phase-1

3. Family Particulars SNo Name of Persons Relationship Sex Age Marital Education Occupation Monthly Other Income with head of M/F/ status Income occupation HH Transgender 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15

Marital Status: Married-1; Unmarried-2; Divorcee-3; Separated-4; Widow/Widower-5; Live-in-6 Educational Qualification: Illiterate-1; Primary School-2; Upper Primary School-3; High School-4; Graduate-5; Post Graduate & above-6; Technical-7; Vocational-8 Occupation: Cultivator-1; Agricultural Labourer-2; Daily Wage Earner-3; Govt. service-4; Pvt. service-5; Business-6; House wife-7; Other-7(Specify) RITES-Urban Engineering Division

Social Impact Assessment for proposed Surat Metro Rail Project, Phase-1 4. Business(Commercial) Activity Specify______(name of shop/business) 4.1 Nature of Business

4.2 No. of partners 4.3 Investment in Business (Rs) Initial investment on goods & shop 4.4 Annual net income(Rs) Total income excluding expenses 4.5 Is it the primary source of income Yes-1; No-2 4.6 If no,what is the other source of Other annual income income 4.7 Name of Employees Age Gender Monthly Members Salary dependent a b c d e

5. Possession of Assets (Please Record Numbers) 5.1 Television Yes-1 No-2 5.2 Tape Recorder/Radio Yes-1 No-2 5.3 Refrigerator Yes-1 No-2 5.4 Telephone/Mobile Yes-1 No-2 5.5 Washing Machine Yes-1 No-2 5.6 Cycle Yes-1 No-2 5.7 Motorcycle /Moped Yes-1 No-2 5.8 Car/any four wheeler Yes-1 No-2 5.9 Bus/Truck/Tractor Yes-1 No-2 5.10 Air conditioners Yes-1 No-2 5.11 Fans Yes-1 No-2 5.12 Any Other(specify) Yes-1 No-2

6. Live Stock Assets (Please record numbers) S.No Classification Number 6.1 Cows 6.2 Buffaloes 6.3 Sheep 6.4 Goats 6.5 Poultry 6.6 Others

7. Participation in Economic Activities of Family Members S.No Economic/Non-economic Activities Male Female Both 7.1 Cultivation 7.2 Allied Activities(Dairy, Poultry, Sheep rearing etc) 7.3 Trade & Business 7.4 Agriculture Labour 7.5 Non-Agriculture labour 7.6 HH Industries 7.7 Service 7.8 Household Work 7.9 Collection of Fuel 7.10 Others(Specify) RITES-Urban Engineering Division

Social Impact Assessment for proposed Surat Metro Rail Project, Phase-1 8. Do the women have title for land and house? Yes-1 No-2 9. If yes, does the woman hold a joint ownership? If yes, she is First owner or Second owner ______

10. Decision Making and Participation at HH Level S.No Subject Male Female Both 10.1 Financial matter 10.2 Education of Child 10.3 Health care of child 10.4 Purchase of assets 10.5 Day to day household activities 10.6 On social function and marriage 10.7 Women to earn for family 10.8 Land and property 10.9 Others

11. Current status employment opportunity in the area for the household members Seasonal-1; Employed throughout the year-2; None-3

12. Quality of Life (Consumption Pattern)

Kindly indicate the consumption/expenditure on different items in last one year

S.No Particulars Monthly Expenditure Rank them from highest to lowest 12.1 Food 12.2 Agriculture 12.3 Housing 12.4 Cooking Fuel 12.5 Clothing 12.6 Health 12.7 Education 12.8 Transport 12.9 Communication 12.10 Social function 12.11 Others(Specify)

13. Loan and Indebtedness 13.1 Have you taken any loan Yes-1; No-2 13.2 Source of loan Bank-1; Money Lender-2; NGO-3; SHG-4; Relative/Friend-5; Others-6(Specify) 13.3 Amount of loan In Rupees 13.4 Amount outstanding (to date) In Rupees 13.5 Purpose of loan Agriculte-1; Business/Trade-2; Medical Exp-3; Wedding/Family Function-4; Educational loan-5; House repair/Construction-6; Paying off loan-7; Others-8(Specify)

RITES-Urban Engineering Division

Social Impact Assessment for proposed Surat Metro Rail Project, Phase-1 14. Access to Facilities SNo Distance of following Approx. Mode of Frequency Trips made by facilities from the location Distance in Access M/F/Both of interview km 14.1 Primary School 14.2 Secondary /High School 14.3 College 14.4 Regular Market 14.5 Commonly visited health service such as hospital,PHC 14.6 Hospital 14.7 District Office 14.8 Block/Tehsil Office Mode: Walk-1; Cycle-2; Personal Transport-3; Public Transport-4 Frequency:Daily-1; Weekly-2; Monthly-3; Very rare-4

15. Health Seeking Behaviour 15.1 Has any of your family members suffered Yes-1; No-2 from any disease in the past one year? 15.2 If yes,How many members? 15.3 If yes, please specify type of disease? Disease/ Illness 15.4 Where did you take treatment? Government Hospital-1; Pvt Clinic/Hospital-2; Traditional Healing-3;Quacks-4; Medical Shop-5; No Treatment-6; Others- 7(Specify) 15.3 Distance travelled for treatment (in Km) 15.4 Have you heard about HIV/AIDS Yes-1; No-2 15.5 Awareness of prevention methods Yes-1; No-2 15.6 If yes, what is the source of information? Print media-1;Radio-2; TV-3; NGO camp-4; Govt camp-5; Other- 6(specify)

16. Government Schemes 16.1 Has anybody from the household availed Yes-1; No-2 a benefit from a State or Central government? 16.2 If yes,was the scheme a State govt scheme or Centrally sponsored scheme? State Govt. Scheme-1; Centrally Sponsored Scheme-2

16.3 Name of the scheme 1. ______2. ______3. ______4. ______

RITES-Urban Engineering Division

Social Impact Assessment for proposed Surat Metro Rail Project, Phase-1 17. Project Related Information 17.1 Are you aware of the proposed Yes-1; No-2 metro project in Surat city? 17.2 If yes, what is the source of TV-1; News Paper-2; Govt. official-3 information? Others-4 17.3 Positive impacts perceived 1.______2.______3.______4.______

17.4 Negative impacts perceived 1.______2.______3.______4.______17.5 How do you think women will affect or benefit differently from the project 17.6 Any further suggestions / comments

Signature of the Respondent: ______Phone No.______

Signature of Investigator:______

Signature of Supervisor:______

FORMAT FOR PUBLIC CONSULTATION MEETING Annexure-2.2

Name of the Project: Surat Metro Rail Project, Phase-I Date: Time: No of Participants: Perception about the project: 1. Do you think that metro is necessary for Surat City? 1-Yes 2-No 2. What impacts, both positive and negative of the metro project do you foresee?

Positive Impacts: ______

Negative Impacts: ______

Location/ Issues Suggestions by Remarks Venue Discussed Stakeholders

S.No Name Age Sex Occupation Signature Mob No

Annexure- 4.1

Google map showing location of PAHs, Vulnerable Groups and Common Property Resources in both the Corridors.

CORRIDOR-1

CORRIDOR-2

Annexure 11.1

Terms of Reference For Sr.Social Development Officer

Background

The main objective of the Social Management Unit (SMU) in IA is to undertake resettlement and rehabilitation issues during project planning and implementation of Surat metro rail so as to mainstream attention to social issues that may arise during implementation. The Sr.Social Development Officer shall play a key role in taking forward the land acquisition, compensation and R&R issues, during the course of Phase-I metro.

Job Description

Ø Manage day to day implementation of land acquisition and R&R activities and report the same to head of ESMU. Ø Monitor land acquisition and progress of R&R implementation; Ø Supervise and monitor the activities of RAP implementation; Ø Develop communication strategy for disclosure of RAP; Ø Liaison with district administration for government’s income generation and development programmes applicable for PAPs; Ø Monitor physical and financial progress on land acquisition and R&R activities; Ø Organize monthly meetings with support staff to review the progress on R&R implementation; Ø Liaison and coordination with different departments of IA, Government, NGOs, PAPs & other stakeholders; Ø Prepare monthly progress report and submit to head of ESMU.

Qualification and Experience

Ø Advanced degree (Master’s) in relevant social sciences preferably Social Work or Sociology and at least 12 years of relevant work experience out of which 10 years in preparation of social impact assessment, planning/implementation of resettlement and rehabilitation activities. Ø Substantial work experience in addressing issues covered by compensation, resettlement and rehabilitation in complex and difficult settings, across different sectors. Ø Demonstrated capacity to translate analytical work related to resettlement and rehabilitation issues into advice and operational, actionable, recommendations. Ø Passionate commitment to social development and safeguards; Deep understanding of the relationship between social development, and those affected by involuntary resettlement. Ø In-depth knowledge and professional experience with the social issues (i.e., land acquisition, rehabilitation and resettlement) faced by urban region of Gujarat state would be a plus.

Annexure 11.2

DRAFT TERMS OF REFERENCE FORM FOR NON-GOVERNMENTAL ORGANISATION (NGO)

BACKGROUND

Government of Gujarat(GoG) will set up a Special Purpose Vehicle SPV) for implementation of proposed metro rail project in Surat. GoG desires to build the Metro Rail System by adopting adequate environmental standards to provide for the protection of the people and the environment. Under Phase I, the length of the alignment considered is 40.35 Km and there would be 38 stations. Total 38 stations are proposed consisting of elevated and underground stations. First corridor is proposed from Sarthana to Dream city Line. The length of this corridor will be 21.61 km of which 6.47 km would be underground and the rest 15.14 km will be elevated. Second corridor is from Bhesan to Saroli. The length of this corridor will be 18.74 km, would be completely elevated.

In this background RITES Ltd (A Govt.of India Enterprise) carried out Social Impact Assessment (SIA) study of proposed metro rail corridors and prepared SIA includes Resettlement Action Plan (RAP).Broadly stated, mitigation of losses and restoration of socio-economic status of the affected persons are the prime objective of the RAP. The estimated number of affected families is 625 consisting 3308 persons.

The project intends to hire an experienced local non-governmental organization (NGO) to assist in implementation of RAP for project affected families.

SCOPE OF WORK

The NGO will work as a link between the project represented by the IA and the affected community. The NGO will be responsible for assisting the PAPs during resettlement process and shall ensure that all the provisions of the resettlement policy and the RAP with regard to the well being of PAPs are implemented.

The major tasks to be performed by the NGO are enumerated below: -

Ø Assist IA in conducting public consultation, survey, issue of identity cards, Ø Organize meeting with PAPs assist them during relocation; Ø Explain the entitlements and R&R policy provisions; Ø Acting as catalysts between PAPs and project authorities; Ø Educate PAPs on their right to entitlements and obligations under the R&R policy; Ø Serve as initial step to redress grievances; Ø Assist the PAPs in redressing grievances with Project Authorities;

Ø Verify that all PAPs are given their full entitlements as due to them under the R&R policy; and Ø Provide support for post resettlement activities such as registration of Cooperative Societies and training related to maintain the building etc. Ø Report to Sr.SDO-SMU Ø Prepare monthly progress reports and submit to Sr.SDO-SMU

Specifically, the selected NGO will carry out its work in the following areas:

INFORMATION CAMPAIGN

The NGO will design, plan and implement an information campaign in the affected areas primarily to inform the PAPs about the entitlement policy and how to avail their respective entitlements. The campaign would include measures such as distribution of information booklets, leaflets, notices and other materials among the PAPs, community meetings, public announcements, and any other measures necessary to provide information to all the PAPs.

The NGO will undertake a public information campaign at the project areas to inform the affected persons of:

Ø The need for Land Acquisition (LA);

Ø The likely consequences of the project on the communities;

Ø The R&R policy and entititlements;

Ø Assist PAPs in getting the compensation for their land and properties acquired for the project.

Ø Ensure proper utilization of by the PAPs of various grants available under the R&R package. The NGO will be responsible for advising the PAPs on how best use any cash that may be provided under the RAP.

IDENTIFICATION OF APS AND ISSUANCE OF ID CARDS

The NGO will identify and verify PAPs, on the basis of the census survey carried out and will facilitate the distribution of ID cards. This work will include identification of PAPs based on a census survey, preparation of ID cards, taking photograph of APs in the field, issuance of ID cards to APs and updating of ID cads, if required. An identify card should include a photograph of the AP, the extent of loss suffered due to the project, and the choice AP with regard to the mode of compensation and assistance (if applies, as per the RAP).

The NGO shall prepare a list of PAP, enlisting the losses and the entitlements as per the RAP, after verification. During the identification and verification of the eligible

PAPs, NGO shall ensure that each of the PAPs are contacted and consulted either in groups or individually. The NGO shall specially ensure consultation with the women from the affected households especially female-headed households.

CREATION/ COMPUTERIZATION OF DATABASE AND AP FILES

A database containing the data on land, structure, trees and other properties lost by the PAPs have to be computerized to prepare PAPs files and entitlements cards (EC). The database will contain information from lands records and census data. The PAPs and EC files will be used for making payments of entitlements to the PAPs and monitoring the progress of resettlement work.

ASSISTANCE FOR PAPS TO RELOCATE AND RESETTLE

The implementing NGO will assist the APs in pre and post relocation period and help in finding for resettlement. Also, where needed, the staff will help APs to obtain their compensation money and resettlement benefits from the project.

PARTICIPATION IN GRIEVANCE REDRESS

The NGO will act as an in-built grievance redress body and shall assist in finding solutions to any dispute over resettlements benefits through the Grievance Redress Committee (GRC). The PAPs can call upon the support of NGOs to assist them in presenting their grievances or queries to the GRC.

Selection Criteria, Staffing, Implementation Plan

The NGO to be selected for the tasks must have proven experience in resettlement planning and implementation. Specifically, key quality criteria include: -

Ø Experience in direct implementation of programs in local, similar and/ or neighboring districts;

Ø Availability of trained staff capable of including APs into their programs

Ø Competence, transparency and accountability based on neutral evaluations, internal reports and audited accounts;

Ø Integrity to represent vulnerable groups against abuses; experience in representing vulnerable groups, demonstrable mandate to represent-local groups;

Ø Demonstrated experience in computerizing resettlement-related database;

Ø Experience in resettlement survey, planning, monitoring and evaluation;

The NGO chosen will have to agree to the terms and conditions under the RAP. The following staffing provision may be necessary for smooth and effective implementation of the RAP within the time frame.

1. Team Leader (1)

2. Field Coordinator (1);

3. Resettlement Implementation Worker (5)

Interested NGOs should submit proposal for the work with a brief statement of the approach, methodology, and field plan to carry out the tasks. The proposal should include:-

Ø Relevant information concerning previous experience on resettlement implementation and preparation of reports.

Ø The proposal should also include samples of ID cards, information brochures, PAP files etc. to be used during the implementation phase. Ø The field plan must address training and mobilization of resettlement workers.

Full curriculum vitaes (2-3 pages) of key personnel (for e.g. the Team Leader, Field Co-coordinator) must be submitted along with the proposal. The Team Leader must have master degree in social sciences (preferably social work, sociology) with experience in implementation of resettlement action plan. The field coordinator must have prior experience in resettlement operation and management.

The NGO must be en established organization registered under the Society Registration Act, 1860.

BUDGET AND LOGISTICS

Three copies of the proposal-both technical and financial-should be submitted. The budget should include all expenses such as staff salary, training, computer/ database, transport, field and any other logistics necessary for resettlement implementation. Additional expense claims whatsoever outside the budget will not be entertained.

*****

Annexure 14.1

Monitoring of RAP Implementation

Report for the month of ……………………….

Part‐I: Quantitative monitoring format Target Achievement Activity Indicator This This Cumulative Cumulative Month Month Number of IA staff on the

project by job function Staffing Number of other line agency

officials available for tasks No. of project affected

households No. of project affected

people(male & female) Verification of No. of people(male & female) impact loss residence No. of people(male & female)

loss livelihood No. of people(male & female)

displace No. of people provided with ID

Card No. of resettlement sites

developed No. of people received compensation before starting construction activities Resettlement Area of private land acquired Area of Govt. land acquired No. of people resettled No. of religious properties

relocated No. of community properties

relocated

1

Target Achievement Activity Indicator This This Cumulative Cumulative Month Month No. of Govt. properties

relocated No. of training agencies

identified No. of people(male & female) undergone skill development Rehabilitation training No. of people restarted their

income restoration activities No. of new enterprises started No. of grievance redress

committee formed No. of grievance redress Grievance committee meetings Redressal conducted No. of grievances received No. of grievances addressed No. of public consultations Frequency of consultation No. of participants(male & female) in the consultation meetings Public Whether the entitlement consultation/ matrix has been translated in

Disclosure of a understandable local information language. No. of translated copies distributed to relevant stakeholders including Aps No. of locations where the list

of entitled persons displayed No. of staff meetings Review and conducted at Project Monitoring Management level Date of appointment of

2

Target Achievement Activity Indicator This This Cumulative Cumulative Month Month Independent Evaluation Agency (IEA) Frequency of submitting

progress reports No. of HIV/AIDS awareness

programs conducted Awareness No. of hotspots identified programs No. of road safety awareness

programs conducted. Fund Funds utilized utilization

Part‐II‐ Qualitative Monitoring format

1. Composition/type of participants and specific issues raised by the participants especially the vulnerable groups.

2. Specific issues raised by the participants especially women. 3. Actions/follow‐up taken to address the issues raised in the public consultation meetings.

4. Process adopted for the relocation of PAHs, religious and community structures. The process adopted for relocation of squatters and other vulnerable groups may be specified.

5. Process of distribution and allotment of compensation and other R&R assistances. 6. When the compensation/assistance has been paid, and the utility of compensation amount and other R&R assistances.

7. Type of grievances, its reasons and measures taken to address this. 8. Brief description of income generation activities undertaken by the PAPs. 9. Major issues faced during RAP implementation and actions taken to resolve it. 10. Major lessons learned and documented. Signature Name and Designation of the Reporting officer Place: Date:

3

Annexure 14.2 Terms of Reference for Independent Evaluation Agency

1. Project Description This project is being implemented by IA with financial support of AFD. The project gives utmost importance to the Rehabilitation and Resettlement of project affected families. Accordingly, a Resettlement Action Plan has been developed for implementation. The project includes a provision for monitoring and evaluation of the implementation of the Resettlement Action Plan (RAP) by an external monitor. Therefore, the EA, which is the Executing Agency (EA) for this project, requires services of a reputed Social Sector specialist individual /firm for monitoring and evaluation of RAP implementation referred to as the “Independent Evaluation Agency”(IEA). 2. Scope of Work of IEA‐ Generic • To review and verify the progress in resettlement implementation as outlined in the RAP • To monitor the effectiveness and efficiency of Social Management Unit (SMU) and the concerned agency in RAP implementation. • To assess whether resettlement objectives, particularly livelihoods and living standards of the affected persons have been restored or enhanced • To assess the efforts of SMU and concerned agency in implementation of the ‘Community Participation strategy’ with particular attention on participation of vulnerable groups namely (i) those who are below poverty line (BPL), (ii) those who belong to Scheduled Castes (SC) and Scheduled Tribes (ST), (iii) Women headed families, (iv) elderly and (v) disabled persons. • To assess resettlement efficiency, effectiveness, impact and sustainability, drawing both on policies and practices and to suggest any corrective measures, if necessary. 3. Scope of work‐ Specific The independent evaluation agency (IEA) will be involved in ongoing monitoring of the resettlement efforts by the EA. The major tasks expected from the external monitor are: • Review pre‐displaced baseline data on income and expenditure, occupational and livelihood patterns, arrangements for use of common property, social organization, community organizations and cultural parameters. • To review and verify the progress in land acquisition/resettlement implementation of subproject on a sample basis and prepare reports for the EA. • To evaluate and assess the livelihood opportunities and income as well as quality of life of affected persons of project induced changes. • To evaluate and assess the adequacy and effectiveness of consultative process with affected persons, particularly those vulnerable, including the adequacy and effectiveness of grievance procedures and legal redress available to the affected parties and dissemination of information about these. • Identify an appropriate set of indicators for gathering and analyzing information on resettlement impacts; the indicators shall include but not limited to issues like restoration of income and living standards and level of satisfaction by the APs in post‐resettlement period. • Review results of internal monitoring and verify claims through random checking at the field level to assess whether resettlement objectives have been generally met. Involve the APs, host population, and community groups in assessing the impact of resettlement for monitoring and evaluation purposes. • Conduct both individual and community level impact analysis through the use of formal and informal surveys, key informant interviews, focus group discussions, community public meetings, and in‐depth case studies of APs and host population from various social classes to assess the impact of resettlement. • Identify the strengths and weaknesses of basic resettlement objectives and approaches, implementation strategies, including institutional issues, and provides suggestions for improvements in future resettlement policy making and planning 4. Time frame and Reporting The independent monitoring agency will be responsible for independent evaluation of the RAP implementation. The work is scheduled to start in and continue till the end of the project. The duration of RAP implementation is as per the given RAP time schedule. The monitoring and evaluation report should be submitted to EA . 5. Qualifications The monitoring and evaluation agency will have significant experience in resettlement policy analysis and RAP implementation in the Indian legislative context as well as in the World Bank OP 4.12 / ESS 5 context. An experience in conducting gender‐sensitive evaluations is required. Further, work experience and familiarity with all aspects of resettlement operations is also required. Interested agencies should submit proposal for the work with a brief statement of the approach, methodology, staff strength, and relevant information concerning previous experience on monitoring and evaluation of resettlement and rehabilitation implementation and preparation of reports. 6. Budget and Logistics Copies of the proposal‐ both Technical and Financial‐ should be submitted and the budget should include all cost and any other logistics details necessary for resettlement monitoring. Additional expense claims whatsoever outside the budget will not be entertained.