University Centre Information and Charter for 2013/2014

* All the information in this document was believed correct at time of print but is subject to change at any time.

A Welcome note from the AcAdemic director may i take this opportunity to offer you a warm welcome to University centre Peterborough (UcP) and hope that your time with us is both academically challenging but fun as well. University life is really about the balance between these two elements and we will support you in any way that you feel necessary, so just ask!

You will experience a high quality environment and service from all our staff and small class sizes ensure that you remain a person not a number. the Student Support centre in the atrium of the building is designed to be the one-stop-shop for any of your enquires or problems so please always feel free to ask any member of staff who will be delighted to help. We also want you to get involved with societies and the Student council so we can respond to your feedback. designed with employability in mind, our courses are directly relevant to today's industry. With continual input from employers, projects set by leading companies and work placements, we ensure our students graduate with the skills and professional experience to start work immediately after completing their course. have a great year and enjoy your time at UcP.

UcP is a joint venture involving Anglia ruskin University and Peterborough regional college and is building on the joint reputation for high quality degree provision. the new facility contains ‘state of the art’ teaching facilities including a lecture theatre, two dedicated it laboratories, open access it suites and general purpose teaching facilities. A refreshment area as well as a Student Support centre are located within the building. this document contains all the important regulatory and support information you require at your finger tips. All the areas are elaborated further on the Anglia ruskin website should you feel the need to refer to these during your study. each degree pathway will also provide you with both course and module guides to supplement the details in this handbook and once again if you are unsure just ask at the Student Support centre; we are here to help and make your student experience an enjoyable and memorable one. liz Knight Academic director of UcP KEY DATES

UCP Building Opening Times term time: mon - thurs 8.00am - 9.00pm fri 8.00am - 6.00pm out of term time: mon - fri 8.30am - 5.00pm

UcP Admin opening times: mon - fri 8.30am - 5.00pm

START OF ACADEMIC YEAR monday 23rd September 2013

SEMESTER ONE

Semester 1 Teaching monday 30th September 2013 – friday 20th december 2013

Semester 1 Examinations monday 6th January 2014 – friday 10th January 2014

Semester 1 Re-sit Examinations monday 14th July 2014 – friday 25th July 2014

SEMESTER TWO

Semester 2 Teaching monday 3rd february 2014 – friday 9th may 2014

Semester 2 Examinations monday 19th may 2014 – friday 30th may 2014

Semester 2 Re-sit Examinations monday 14th July 2014 – friday 25th July 2014

CHRISTMAS VACATION monday 23rd december 2013 – Wednesday 1st January 2014

EASTER VACVATION monday 14th April 2014 – friday 25th April 2014

END OF ACADEMIC YEAR friday 27th June 2014 USEFUL CONTACTS

Student Information Service UcP will only contact you via your student email account, please make sure that you log onto this account at least once a week. if you have any problems in relation to student support such as financial issues, council tax exemptions, additional learning support, disabilities or needs please see our Student Support officer, lorraine osborne at the Student Support centre or contact her on: tel: 0845 196 5777 or email: [email protected] lorraine is available monday to friday 9am – 5pm. lorraine is also available for general advice on assignment hand-ins and online submissions i.e. where to hand in, deadline dates, times etc. for any other enquiries such as your module codes and structure the of your assignments please contact your tutor or pathway leader. if you have any problems or queries about your workload, need an extension, mitigation, intermission or are considering withdrawing from your course please contact our Student Adviser, chris todd, at the Student Support centre or contact him on: tel: 0845 196 5757 or email: [email protected] chris is available monday – thursday 9.00am – 2.30pm. if you cannot visit UcP during these hours please contact chris to book a more appropriate time outside of these hours. for all general enquiries please visit the Student Support centre at UcP or email: [email protected]

Higher Education Managers Awaiting appointment of staff member – faculty of Arts, law and Social Science and the lord Ashcroft international Business School

Jonathan majewicz – faculty of Science and technology and education [email protected] 0845 196 5770

Student Experience Officer Amy Jones email: [email protected] the Student experience officer is responsible for supporting extra-curricular student events and societies. Amy is based at the Student Support desk and is there to facilitate and support social events and activities that enhance your time at UcP. She is available monday, tuesday, thursday and friday.

Student Ambassadors taphanie murdock carmen Szklaruk Victoria Witheridge rachel Pishhorn rick Kelly nathan Kerr nick hanson mark Brearley Barnaby holmes Bryony Bushrod meg Gardiner Sara castelhand danny thompson Student Ambassadors are current students who provide a link between the University centre and prospective students. Ambassadors speak about their own experiences of university life and talk about what it is like to be a student at our institution.

As a mentor their aim is to provide support and guide new students entering higher education by providing sessions and activities that support study skills and progression.

WHAT YOU CAN EXPECT OF US AND WHAT WE EXPECT OF YOU this aims to explain, in language which is easy to understand, exactly what you can expect of us and, what we expect of you in return.

While you are a student at University centre Peterborough, we expect that you will: • respect the people you meet and learn to work well with other students and staff • take an active part in, and contribute to, your learning and become involved in as many areas of university life as possible • respect, and keep to, our values • not do anything to damage our reputation • Use social media appropriately and in a responsible manner • Wear your id card at all times in return you can expect all members of our university to treat you with respect.

An important part of being a student is giving feedback on your experience of university life. We will give you opportunities to do this and we will use your feedback to help us make improvements. if you are an undergraduate student you will be able to take part in the national Student Survey in your final year, and we very much hope that you will do so.

UcP rules, regulations and Procedures for students are available from the UcP website www.peterborough.ac.uk/ucp finally, if you are a full-time student: • You will need to study for at least 35 hours each week • You should not normally do more than 15 hours of paid work each week research shows that success as a student is best achieved when you get the right balance of study and work. in this, ‘we’ means University centre Peterborough, and ‘you’ means a student who is registered and studying on one of University centre Peterborough’s courses. We divide our teaching times into semesters because most of our students study on this pattern. STUDENT ATTENDANCE

Students pursuing taught undergraduate and postgraduate programmes the University centre will monitor students’ attendance and will take relevant action involving those students whose attendance is deemed to be unsatisfactory. UcP expects students to attend all teaching sessions associated with each module they have elected to pursue. the need to monitor student attendance is primarily in order to enable personal tutors to undertake a pastoral role and to ensure students’ well-being. Attendance is also monitored as a requirement of external Authorities e.g. leAs, Sponsors, UK Border Agency (UKBA).

All International Students international students who are non-eeA nationals and in possession of entry clearance/leave to remain as a student (student visa) are required to be in regular attendance at UcP. failure to do so is considered to be a breach of the immigration regulations. UcP, like all British universities, is statutorily obliged to inform the Border and immigration Agency of the home office of significant unauthorised absences by any student visa holders.

Unsatisfactory Attendance UcP will closely monitor the attendance of all students and will contact students who have been absent without notice for two consecutive lessons. continued unsatisfactory attendance may also result in the student being required to withdraw from the University centre. the University shall notify relevant authorities (Sponsors, local education Authorities, UKBA, etc) of any student who has withdrawn from the University as soon as practically possible following the decision, taking into account the student’s right of appeal.

Absence from Classes Students should notify their tutors of any absence from classes. for longer periods of absence, where there is a likely negative impact upon study, or when the absence falls at a time of assessment (for example, essays, reports, presentation deadlines or examinations) the student must contact the Student Adviser.

Action in the Event of non Attendance Where the student has missed three consecutive lessons or where there is systematic non-attendance (e.g. every other week) the module tutor must inform the UcP registry. the student will be contacted by letter by the registry. Such contact will: • remind the student that classes have been missed • remind the student of the importance of attending all classes • request an explanation within seven days as to why classes have been missed • invite the student to discuss with their personal tutor and/or student adviser any problems they might be experiencing that could be the cause of their poor attendance • Students will also be advised of the services available from the department of student support and guidance and, where appropriate, referred to those services • in the event that a student does not respond within seven days or non-attendance continues, the registry will be informed and the student will be sent a letter stating that they are 'assumed to have withdrawn'. their record will be amended accordingly unless they contact the registry. the letter from the registry will include reference to the independent advice available from student support and guidance services. ASSESSMENT AND REGULATIONS

A number of other assessment methods, apart from examinations may be used on each degree pathway. these include essays, reports, presentations and seminars. the exact assessment type is usually specified in the designated module guide. Assessment submissions take place over specified intervals during the two semester academic year.

A student can ask for an extension to a submission deadline for an assessed piece of work when factors beyond the student’s control prevent submission. they usually consult the student adviser in this situation.

Students can also make a request for mitigation, where specified factors may have seriously affected a student’s performance. A claim for mitigation is usually applied for after consultation with the student adviser and includes examinations as well as other methods of assessment.

Students who fail a module are usually allowed one further attempt capped at 40%. further details of extension procedures, mitigation and module re-assessment can be found in the Academic regulations www.anglia.ac.uk/academicregs

Assessments should be submitted twice. once via the online submission system turnitin and once via a paper based submission. All submissions must be handed in by 5pm on the day of the deadline. Deadline dates vary for each module and course .

All online submissions must be submitted on time. You will need to attend an induction meeting within your first few weeks of study at UcP, within this time you will be registered onto the turnitin system.

All paper based submissions must be accompanied by the relevant cover sheet and handed into the Student Support centre in a plastic wallet by the deadline date and time stated in your module guide; any late submissions will not be accepted. this document highlights key sections of the Academic regulations which relate to the University centre Peterborough curriculum, but it should not be used as the sole source of information about these regulations. the full version is available on www.anglia.ac.uk/academicregs it is always useful to discuss any concerns and queries with a student adviser or an adviser from the Students’ Union Advice Service.

Assessment at UcP relates to student achievement of module learning outcomes. the pass mark is 40%. Also to pass you must achieve a mark above 30% in each element of assessment for a module. in some professional awards this mark – the qualifying mark – will be set higher and may be set at up to 40%.

UcP limits the amount of assessment within each module although many varieties and forms of assessment will be used. these can include both written and non-written assessments. Word limits are rigorously imposed as we consider that writing more can advantage one student above others. Plagiarism and Collusion Plagiarism and collusion are commonly recognised as forms of assessment offence. they are defined as follows: Plagiarism is the submission of a piece of assessment containing components of work produced by another person(s) in such a way that it appears to be the student’s own work. examples of plagiarism are: • completely copying another person’s work without acknowledgement the paraphrasing of another person’s work by simply altering a few words or changing the order of presentation without acknowledgement • the unacknowledged quotation of phrases from another person’s work and/or the presentation of another person’s idea(s) as one’s own. copying or close paraphrasing with occasional acknowledgement of the source may also be recognised as plagiarism if the absence of quotation marks suggests the phraseology is the student’s own.

Plagiarised work may belong to another student or be from a published source such as a book, report, journal or material available on the internet. collusion occurs when two or more individuals collaborate to produce a piece of work to be submitted for assessment and the work is presented as the material of one student alone. if students in a class are instructed or encouraged to work together in the development of an assignment, such activity is recognised as approved collaboration. however, if there is a requirement for the submitted work to be solely that of the individual, joint authorship is not permitted. Students who improperly work collectively in these circumstances are guilty of collusion.

Examinations examinations are a recognised method of assessment used across most degree pathways at University centre Peterborough. individual module guides will indicate when examinations are the preferred method of assessment. examinations are scheduled for set intervals over the two semester academic year. they are as follows for Academic year 2013-2014.

Semester 1 Exams: monday 6th January - friday 10th January 2014

Semester 1 Re-sit Exams: monday 14th July - friday 25th July 2014

Semester 2 Exams: monday 19th may - friday 30th may 2014

Semester 2 Re-sit Exams: monday 14th July - friday 25th July 2014

Students must not arrange work or holidays during lesson time or for the dates listed above. further details of all examination procedures may be found in the Academic regulations. LINES OF COMMUNICATION FOR COURSE RELATED ISSUES AND COMPLAINTS

Please follow the diagram below to raise concerns, complaints and to highlight the positives. Student Advisers are also available to offer an impartial ear.

How we communicate with you emails are regularly sent to your myanglia student accounts about timetables, employment opportunities and information updates. Please ensure you use this on a regular basis. events, deadlines and information updates are also displayed on posters around the building.

YOU SAID, WE DID throughout the year we will ask you to complete surveys to feedback your feelings/views on both academic support and student life.

We will seek your feedback via: • discussions with your tutor • Your course/Student rep • module evaluations • Student council • Suggestions box • for final year students the nSS (national Student Survey)

We welcome both positive and constructive feedback. in 2012 you asked for more computers and for 2013 we have provided an additional suite in 012 and additional computers have been put in student breakout spaces. AROUND THE CAMPUS

UCP Lifts and Disabled Access UcP lifts are for use by staff and students. Priority to disabled students or to senior citizens within UcP should always be given. in the event of a fire please refrain from using the lifts. UcP is accessible to disabled students, if you have a problem accessing any areas of the University centre please inform either your course tutor or the main reception at UcP.

First Aid All accidents and injuries that occur on the UcP premises must be reported to a first aider or to UcP reception who will complete an accident report form on behalf of the injured person. this will ensure that appropriate treatment can be provided and action can be taken to prevent similar incidents re-occurring. contractors must notify their employers as soon as possible after the injury has occurred.

UcP is keen to prevent accidents happening, therfore students and contractors are encouraged to report ‘near misses’ as soon as they are noticed. A ‘near miss’ is something that could cause an accident to another person e.g. a wet floor on which someone could slip. if you see something please report it to a member of UcP staff.

Smoke Free Site Smoking is illegal at any time inside any of the UcP/Prc buildings. this is in compliance with the Smoke free regulations 2007.

Smoking is not permitted on the campus except in designated smoking areas which are located in the Prc grounds. this is subject to the disciplinary policy.

Travel Information in April 2010 Peterborough city council adopted its carbon management Action Plan (cmAP), which was the result of a nine month partnership on the carbon trust’s local authority carbon management programme. the cmAP describes a model for how they intend to achieve our ambitious 35% reduction in carbon dioxide emissions from 2008-09 levels by 2014. due to the council’s cmAP, our on-site car parking is limited and we hope that you appreciate that we cannot do anything about the situation in regards to the council’s parking scheme on Park crescent. however, please see the table below for a list of the nearest car parks to UcP. car park name Postcode long or short stay Spaces height distance from Walking time restriction UcP (miles) Bishops road Pe1 1YZ Short and long 239 2.3m 0.3 5 minutes dickens Street Pe1 5eA long stay 167 2.3m 0.8 17 minutes market multi Storey Pe1 1AY Short and long 703 1.95m 1.0 20 minutes Brook Street Pe1 1tU Short and long 140 n/a 1.0 20 minutes Wellington Street Pe1 5dU long stay 192 2.3m 1.1 22 minutes craig Street Pe1 2eJ long stay 120 2.3m 1.2 24 minutes regional Pool Pe1 5AP Short and long 197 2.3m 1.3 26 minutes Wirrina Pe1 5AP long stay 400 2.2m 1.3 26 minutes car haven Pe1 1YY Short stay 207 2.3 1.4 29 minutes trinity Street Pe1 1dA Short stay 51 n/a 1.4 29 minutes riverside Pe1 1eG Short and long 164 2.3m 1.5 31 minutes Pleasure fair meadow Pe2 9PB long stay 396 2.3m 2.0 39 minutes if you are unable to walk the distance from the car parks the following buses are available and stops near UcP. destinations Bus no. Pick Up/drop Up cardea - - city centre - dogsthorpe - Yaxley - Welland citi 5 eastfield regional college holbeach drove - thorney - eye - Peterborough 36 eastfield regional college Spalding - crowland - eye - Peterborough 37 eastfield regional college city hospital - South Bretton - city centre - Paston citi 2 Park road corner - newborough - Peterborough 306 Park road corner Glinton - Werrington - Gunthorpe - Queensgate 71 Park road corner - Wittering - Stamford - - Ufford - - Peterborough 401 Peterborough Kings School Stamford - duddington - Wansford - castor - Bretton - Peterborough 404 Peterborough Kings School newborough - newark - fengate - Queensgate 410 Peterborough Kings School Peakirk - newborough - dogsthorpe - Queensgate 411 Peterborough Kings School

The ARU library the University library provides access to an extensive range of study and information resources online. resources include large collections of e-journals, e-books and databases, all available 24/7 via the website http://libweb.anglia.ac.uk . As well as past exam papers, refworks bibliographical management service and Box of Broadcasts which enables you to record and view tV and radio programmes online from over 50 free-to-air channels in the UK, including an archive of thousands of programmes. friendly and expert staff are on hand to provide guidance and support online (email and chat) and via the telephone. Subject librarians work closely with academic staff and researchers to support their individual library needs and to tailor our services and resources to meet the needs of students.

All Anglia ruskin students are entitled to membership of the University library, all that is needed is a current ruskin card. our website provides full details of our services, as well as access to our digital resources.

Library + library + is situated within Peterborough regional college. term time opening hours (Prc term time): monday - thursday 8.30am - 7.00pm friday 8.30am – 5.00pm telephone: 01733 762137 email: [email protected] library + offers you... • Books for loan and reference • Access to electronic resources including e-books • Journals and newspapers • Silent and group study areas • Pc centre • dVds • Photocopying facilities • Stationery for sale at affordable prices loan entitlement: ten 4 week loan books and four 7 day loan books at any one time. Library + Online the library + catalogue is accessible from https://library.peterborough.ac.uk . Set up a Pin number and you can reserve items online. for more information please ask a member of library + staff who will be happy to help you. library + staff visit UcP on a regular basis to offer support and advice in using Prc and ArU library resources.

Multi-faith Chaplaincy multi-faith chaplaincy offers: • confidential spiritual & pastoral support and consultation • team of volunteer chaplains covering different faiths and traditions • opportunities for discussion and reflection about spirituality, beliefs, ethics and general personal development • religious services to mark special events and prayer, worship, reflection and meditation • Up-to-date contact information about local spiritual resources and places of worship: churches, mosques and temples • information about beliefs and customs of the major religions. remember • the chaplaincy is here to SUPPort you with your problems • the chaplaincy is not here to convert you, we respect all faiths and religions • the chaplaincy is here for you whether you are religious or not • Speaking to chaplain is confidentiAl.

‘chill chat’ coffee mornings with the chaplaincy will be held every thursday (term-time only) on the UcP 1st floor breakout space from 10.15am-11.15am. if the chaplaincy team cannot help you, they will point you to someone who can. the chaplaincy team can be contacted by email [email protected] or telephone 01733 762304.

College Counsellor Any student experiencing emotional distress or concern may access the confidential counselling service at Prc directly. Appointments can be arranged at the Wellbeing centre, room 82 at Prc. Alternatively, the counsellor can be contacted by telephone 01733 762280.

Careers Advisor if you need help or career advice, you can contact our careers Advisor who is located in the Wellbeing centre. the careers Advisor can help you with all aspects of careers advice and guidance including; advice on looking for a job; information and advice on cV writing and interview skills. You can contact the careers Advisor by telephone on 01733 762345.

College Nursery the college nursery is part of Peterborough regional college. they provide childcare places for children aged 3 months to five years. the nursery team provide high quality childcare and child led experiences covering all areas of the early Years foundation stage with meals, snacks and drinks provided throughout the day. for more information please visit www.peterborough.ac.uk or telephone 01733 762180. Where to eat on campus there are several different places where you can eat within the campus. they each provide a different kind of food, from a quick sandwich to a full three course meal.

The Coffee Shop at UCP You can enjoy premium coffees, selected fairtrade teas and hot chocolate. match these with cake slices, warm panini’s, filled rolls, a range of hot baked savouries, salads, yogurts, and fresh fruit are also available.

The Filling Station at PRC they offer a wide range of hot and cold meals and snacks including hot breakfasts and home cooked lunches with vegetarian and halal options. A freshly prepared salad bar and boxed healthy choices are provided, along with jacket potatoes, fruit, yoghurts and desserts. opening hours are 8.00am – 3.00pm monday to friday (term time only).

Costa at PRC the cafe has a relaxed atmosphere and you can enjoy premium coffees, selected fairtrade teas and luxury hot chocolate. match these with freshly baked pastries, cake slices or sticky doughnuts, warm panini’s, filled rolls, a range of hot baked savouries, salads, yogurts and fresh fruit are also available. opening hours are (Prc term time only): monday 8.30am-2.30pm, 3.00pm-6.00pm tuesday - thursday 8.00am-2.30pm, 3.00pm-8.00pm friday 8.00am-2.30pm, 3.00pm-4.00pm

The Pantry the Pantry provides delicious snacks and an excellent range of hot meals, produced by the college's catering students. located in Alexandra foyer, opening hours are: term time only 9.00am - 6.00pm

Parcs Restaurant Parcs restaurant is situated in the hospitality and catering department at Peterborough regional college and run by their learners. Parcs restaurant offers a freshly prepared table d’hote menu that changes on a daily basis. the restaurant offers both staff and student discount on two course lunches. the restaurant opens on selected thursday evenings for themed events during the academic year. to make a reservation or discuss hiring rates please call 01733 762189.

Photocopying and Print Room at PRC Services available at the print room include specialist colour work and print, black and white photocopying, booklet making, enlarging/reducing, laminating, binding and large format colour printing work, up to banner sizes. the print room is also available to students for printing and binding dissertations or project work from cd rom or memory stick. A private print service is also available to staff, students and external clients.

Revive Hair and Complementary Therapy Salons the salons, based within Peterborough regional college, are open to members of the public as well as staff and students and provide a variety of head-to-toe treatments at a fraction of what you would pay on the high street. the treatments at revive are carried out by students from one of the hairdressing, beauty therapy or holistic therapy courses at the college. customers can expect all the treatments they would find at any other salon, including haircuts, colours, perming and styling along with beauty treatments including manicures, massage, facials, reflexology, waxing and much more. to ask for a price list or to make an appointment please call 01733 762149 for the hair salons and 01733 762185 for the complementary therapies salons. The City of Peterborough Peterborough is a fascinating city combining ancient heritage with the vibrant, contemporary atmosphere of a thriving business centre that is home to many multi-national companies. All this is set amongst scenic countryside and riverside parkland. the city has an exciting nightlife, with a range of pubs, wine bars and themed restaurants to suit all tastes. in addition to the multiplex twelve screen cinema, Peterborough also boasts the Key theatre, located in the delightful setting of the embankment, which provides a haven for theatre-goers. those who prefer a quieter pace of life can visit local historic attractions such as the nearby and elton hall.

Shopping is a pleasure in Queensgate with over 100 top-name stores, whilst Serpentine Green at hampton will compete for your attention. Peterborough also offers several retail parks. for those who are more sporting, the city offers numerous facilities allowing you to partake in a wide range of sports including several golf courses, swimming pools, horse riding facilities, an athletics ground; not forgetting ice skating and ten-pin bowling. Peterborough also boasts a championship league football team, an elite league speedway team and a Premier league ice hockey team. for a taste of the unusual the Peterborough Beer festival is the biggest undercover real ale event in the UK and offers such a wide selection of beers you’ll be spoilt for choice! the city itself has good public transport and cycle routes, whilst excellent road and rail links give rapid access to london, east Anglia, the midlands and the north. for more information please visit: http://www.peterborough.gov.uk/community_information/about_peterborough.aspx http://www.visitpeterborough.com/

Park crescent Peterborough Pe1 4dZ

www.peterborough.ac.uk/ucp [email protected] 0845 196 5750