Dividend University of Michigan Business School Fall 1999

SOCIALSOCIAL CAPITALCAPITAL How Rich Are You?

Plus: The Business of Sustainable Development things you should know about UMBS.

Consistently ranked as one of the top business schools. Just ask the 400 companies that recruit our students.

Focused on delivering high-impact management development. Our alumni know how to perform, get things done, make a difference, and lead others to do the same.

Offers students, faculty and alumni access to the world through a global network of business partnerships. The “Financial Times” says “Michigan has built itself into one of the most international business schools in the US.”

Committed to creating new standards of excellence. “Business Week” ranks UMBS the “most innovative” MBA program.

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The University of Michigan Business School has set a standard in management education. And we intend to raise the bar higher and higher. As we look back at our illustrious 75-year history, we also look ahead to where we want to go. Please help us continue this excellence. Support the Annual Fund. To make your annual gift, please contact us at 888-221-2828 or [email protected] Volume 30, No. 2 Dividend Fall 1999

2 Across the Board News of the University of Michigan Business School— Sam Zell and Ann Lurie Give $10 Million…Financial Times to Feature B-School Scholars… the Business of Healthcare Delivery…Students Honor DaimlerChrysler Chairman Robert Eaton… Steve Mariotti, BBA ’75, Wins Award—from Ann Arbor and around the world. 11 Quote Unquote Who is saying what…and where. 13 Faculty Research A New Section! A list of recent journal articles written by University of Michigan Business School faculty…and where to obtain copies.

15 Profitability Meets the Environment During a major lecture series on sustainable development, one conclusion was clear: Companies that adopt a comprehensive policy of sustainability will thrive at home and abroad, and beat every competitor who fails to do so. 20 Sustainability: A Personal Passion for New Director Tom Gladwin is a business practitioner and scholar who also happened to organize the first Earth Day in 1970. Now he heads the University of Michigan’s Frederick A. and Barbara M. Erb Environmental Management Institute. 22 PRESSING PROBLEMS SERIES How Rich Are You? Wayne Baker on the Value of Social Capital Social capital is the “who you know” in the old adage: It is not what you know but who you know. Today, however, the adage should advise: Success is what you know and who you know. Wayne Baker, professor of organizational behavior and human resource management, tells you why.

27 Alumni Activities Barnett Helzberg Jr., BBA ’56, receives the 1999 Alumni Achievement Award… The Class of 1949 return for the annual Emeritus Luncheon… Plus a photo story of the Second Annual University of Michigan Business School Golf Outing. 30 Club News Seattle, Hong Kong, Thailand, Brazil, Chicago and Philadelphia 31 Class Notes The goings-on of friends and colleagues plus profiles of Jesse Hill Jr., MBA ’49; Paquita Davis-Friday, BBA ’91, MAcc ’94, PhD ’96; Raymond T. Perring, MBA ’27; Joe Sipher, MBA ’93; and Scott Wyler, MBA ’89 51 Alumni Network Update Strengthen ties with the University of Michigan Business School: Complete and return your update form today! Cover illustration by Amy Young Dean: B. Joseph White; Senior Associate Dean: Susan J. Ashford; Associate Deans: Gautam Kaul, F. Brian Talbot Editor: Cynthia Shaw; Class Notes and Copy Editor: Fred P. Wessells Contributors: Claudia Capos, Eldonna May, George Sopko; Editorial Assistants: Melissa Cox, Julie Antis, Mary Joslyn Designer: Blue Pencil Creative Group, Ltd. Chief Photographer: Michael J. Schimpf; Photographer: Bill Wood Copyright ©1999 The University of Michigan Business School. This publication is produced by the Office of Communications and made possible through the generosity of private donations. University of Michigan Business School Web site: www.bus.umich.edu ACROSS THE BOARD

Entrepreneurship Zell, Lurie Give $10 Million for New Institute he Samuel Zell and include a Business School– TRobert H. Lurie run venture capital fund and Institute for Entrepreneurial in-company experiential Studies has been established learning for students at loca- with a $10 million gift to the tions from Michigan to University of Michigan Israel. It is the hands-on Business School by Zell and learning component, which Ann Lurie, wife of the late represents a critical facet of Robert H. Lurie. the BBA and MBA curricu- The institute’s namesakes, lums, that has earned whose entrepreneurial ascent Michigan its reputation as began as University of the most innovative business Michigan students in the school in the nation. early 1960s, are icons of “The University of American business success. Michigan has exciting Stuart Rogers Ltd. Sam Zell and Ann Lurie Their achievements include strengths and talented the creation and manage- people in so many areas,” ment of the nation’s largest adds Lurie. “The Business ence Business School cur- Lurie Professorship of apartment and office prop- School has outstanding ricula and whose reputation Engineering in 1995 and the erty real estate investment people and programs in will draw other entrepre- Samuel Zell Professorship in trusts, Equity Residential entrepreneurship, and I am neurs to the institute the Economics of Risk in Properties Trust and Equity delighted to be able to help “It is a high honor to 1997, and created a strategic Office Properties Trust. build this institute to inno- have such distinguished fund for use by the Law Zell serves as chairman of vate and create superb names at the center of our School’s dean the same year. the board of both compa- opportunities for students.” activities in entrepreneur- In 1993, Lurie made a nies, which are headquar- The $10 million gift and ship,” says Dean B. Joseph $12 million commitment tered in Chicago. Lurie died the institute it creates adds White. “Having Sam Zell and that led to the construction in 1990 at the age of 48. depth to the Business Ann Lurie invest in this insti- of the Robert H. Lurie His wife, Ann, is an active School’s existing programs. tute indicates Michigan’s Engineering Center and the investor and philanthropist. New additions include: people and its programs in landmark Ann and Robert “This will give the • Creating greater opportu- entrepreneurship are already H. Lurie Tower, both of Business School what it nities for students to have setting a high standard in which were dedicated in needs to take its strengths hands-on learning experi- the field. Their endorsement 1996. She also endowed the in entrepreneurship and set ences working in the field reminds us we have an even Marion Elizabeth Blue a new standard for what on new business ventures higher standard to meet.” Professorship in Social Work. business school entrepre- • Broadening the existing The Samuel Zell and “I am deeply grateful to neurship programs should research agenda to focus on Robert H. Lurie Institute Sam Zell and Ann Lurie for be,” Zell says. “Michigan’s testing the myths of entre- for Entrepreneurial Studies their continued confidence quality combined with its preneurship, documenting, will be headed by Thomas in and generosity toward the track record as an innovator codifying and teaching Kinnear. Kinnear, a professor University of Michigan,” says makes me confident this is a what works and exposing of marketing, is the former University President Lee smart investment.” what does not work vice president for University Bollinger. “Our excellent For the Business School, • Commercializing the intel- development and a suc- business school will be able the institute unifies and lectual capital generated at cessful investor in startup to make even greater contri- catapults its already well- the University of Michigan ventures. He is the first butions in the areas of indi- established entrepreneurial and providing students holder of the Business vidual opportunity, outreach studies activities to the fore with real-world involve- School’s Eugene Applebaum to our state and economic in management education. ment in the process Professorship in Entrepre- growth as a result of this gift. Entrepreneurial studies is • Gaining active involvement neurship, which is named for In this and many other ways, one of the most popular of the nation’s most suc- the founder of Arbor Drugs. Sam and Ann are truly fields among business school cessful entrepreneurs, Zell and Lurie are major making a difference on our students nationwide. Key fea- including Sam Zell, whose benefactors of the University. campus, in Michigan and tures of Michigan’s program vast experience will influ- Zell endowed the Robert H. throughout the nation.”

2 / FALL 1999 Strategy Financial Times Partnership Delivers Intellectual Capital he Financial Times, in The series will address 15 Psarouthakis Research ulty participating in the Tpartnership with the broad topics—important Professor in Manufacturing series. Will Mitchell, the Jack University of Michigan basic concepts of business Management, and Thomas D. Sparks/Whirlpool Corp. Business School, the practice and innovative C. Kinnear, the Eugene Professor and professor of University of Chicago approaches to strategic Applebaum Professor of corporate strategy, and Keith Graduate School of Business, thinking—including strategy Entrepreneurship, are Decie, assistant to the dean, Insead in France and Oxford and economics, globaliza- among the 21 Michigan fac- are managing the series. University’s Said School of tion, technology, mergers Business in the United and acquisitions, risk man- Kingdom, is including a spe- agement and leadership. The Financial Times is offering a 75% discount on three- cial, 12-part, 16-page weekly C. K. Prahalad, the month subscriptions to University of Michigan Business School supplement series titled Harvey C. Fruehauf alumni and friends. Subscriptions will run the length of the Mastering Strategy in editions Professor of Business series, Sept. 27 to Dec. 13. For more information on the spe- worldwide, Sept. 27 through Administration, Noel Tichy, cial rate of $19.99 or to subscribe, visit the Business School’s Dec. 13. The writings of 21 author of the best-selling The Web site www.bus.umich.edu or call (800) 628-0007 and Business School faculty will Leadership Engine, Bill request the “Michigan Special Offer.” be featured. Lovejoy, the John

Women in Leadership Goldman Sachs’ Connie Duckworth Maps Pathway for Corporate Career Success

onnie K. Duckworth, School’s annual Women in now co-heads the municipal “In order for women Cmanaging director of Leadership Lecture, she said, bond department in New to approach the highest Goldman Sachs Group Inc., “I want to encourage women York—Duckworth attributed levels, to be accepted and to delivered an important to hang in (with) corporate her success to the mentoring advance in a male-dominated message to young women America, because great she received, as well as to her environment, they are aspiring to top-level man- progress has been made.” ability to take risks and seize expected to have more agement careers in big Duckworth, a recognized opportunities. Setting priori- strengths and fewer weak- business: Don’t opt out of leader in the breakthrough ties also has helped her bal- nesses than their male coun- corporate America. generation of corporate ance 16-hour working days terparts,” Duckworth said. In her opening remarks women executives, predicted with the demands of a home, To overcome these on Feb. 18 at the Business that upward pressure from marriage and four children. inequities, she encouraged the ranks of women now While acknowledging women to develop leader- occupying entry-level that women today have more ship qualities, by striving to and mid-management female role models to help do their very best in every jobs would ultimately guide them, Duckworth assignment, inviting honest “push the doors open to painted a realistic picture feedback, focusing on suc-

Michael J. Schimpf Michael senior management.” of corporate America as a cess and seeking out men- She counseled listeners place where junior-level tors. “Play the hand you are not to give in too women still earn only 75 dealt,” was another one of quickly to the allure of cents, and senior-level Duckworth’s maxims. entrepreneurship. women 68 cents, on the “Opportunity usually Looking back on her dollar, relative to their male knocks at very strange and own 20-year career— peers. Women, she added, very inconvenient times,” first at Atlantic Richfield also are held to higher stan- she explained. “You can’t as a financial analyst dards of performance, often determine what will happen and then at Goldman judged according to inflex- to you, but you can deter- Sachs, where she was the ible standards of behavior, mine how you approach first female partner in and are subjected to more the situation.” sales and trading and criticism than men.

Dividend / 3 Economics New Center Looks at the Business of Healthcare Delivery new center, combining director David A. Butz, assis- sponsored course, which beds within the trauma unit, Athe resources and tant professor of business provided an overview of and identified ways to maxi- talents of the University’s economics. “Our objective is business and medical man- mize capacity management business and medical com- not just to make our own agement issues. and staffing. munities, is taking a critical hospital better, but to gen- “Our goal is to acquaint William Lovejoy, the look at how the nation’s erate peer-review journal physicians with the basic John Psarouthakis Research healthcare systems deliver articles to disseminate our business principles we teach Professor in Manufacturing care to individual patients. findings to the larger med- our MBA students, and to Management, is working The Center for Health ical community.” enable them to enlist these with Medical Center physi- Care Economics (CHCE), The idea for the center data and business tools to cians to improve operating- located at the Business surfaced in 1997 while Dr. advocate on behalf of their room processes. Butz and School, was started in 1998 Paul A. Taheri, MBA ’99, patients and their practices,” Taheri are conducting a to serve as a locus for UMMC division chief of explains Butz. “We believe length-of-stay analysis as part research, teaching and trauma burn and emergency we won’t see a bona fide rev- of their ongoing collabora- public policy, as well as a surgery, was taking a class olution in healthcare until tion; this work has yielded repository for patient-level from Butz as part of his physicians take the lead.” several journal articles, data on healthcare delivery. MBA curriculum. Taheri Research projects at the including two in the Annals “We want to bring approached Butz and CHCE have targeted key of Surgery. together scholars on all expressed interest in collabo- healthcare delivery issues. Future plans include levels from both the Business rating on research, with the Arturo Araya, MBA ’99, opening the Executive School and the University of idea of tapping into the hos- developed a new strategic Education course to an out- Michigan Medical Center pital’s extensive database. plan for the hospital’s skin side audience and spon- (UMMC) to gather and ana- Through Executive bank. A first-year MAP— soring forums on public lyze healthcare delivery from Education, 90 University Multidisciplinary Action policy and research. both a cost perspective and a physicians and adminis- Program—team studied medical-outcomes perspec- trators participated this “flexing” the intensive care tive,” explains CHCE co- spring in a two-day CHCE- unit and routine nursing

Marketing Persuasive Communication Is Focus of Yaffe Center

red Yaffe, BBA ’54, MBA statistics can play in shaping Michigan State F’58, wants the University our perceptions and our University, with of Michigan to have a world- actions. Unless they under- guest speakers. class center for persuasive stand these basics, our Special topic communication. With a gift students will become profes- seminars also Fred Yaffe Rajeev Batra to the institution, he has sionals who can only imitate, will begin founded the Yaffe Center for never innovate.” winter term. Persuasive Communication. Rajeev Batra, the “What makes the Yaffe Research activities will “Everyone, regardless of Sebastian S. Kresge Professor Center so promising, in my support a speaker series, their area of study, needs to of Marketing, now heads the opinion, is that it is truly online access to faculty schol- know how to be more per- center, which is co-housed at cross disciplinary. This diver- arship and a special national suasive—and understand the School of Art and Design sity of expertise—from the conference on visual persua- how they are being per- and the Business School. The Business School, LS and A sion hosted at the Business suaded,” says Yaffe, the center will run an interde- and the Art School as well as School May 18–21, 2000. president and CEO of the partmental undergraduate off-campus scholars and prac- Advisory boards made up of Southfield, Michigan–based course, which will be offered titioners —brings an unparal- academics and practitioners advertising agency Yaffe and in the winter term, and will leled degree of richness to from around the world will Company. “They need to be taught by Business and this endeavor and great provide guidance. For more understand the role that Art School faculty and com- potential for new thinking information, contact Rajeev images, sounds, words and munication scholars from and innovation,” Batra says. Batra at [email protected].

4 / FALL 1999 Public Service Michigan’s Governor Engler Seeks Advice at B-School he subject was gold-collar jobs. TThe question was training. Michigan’s Governor John Engler and an entourage of high-ranking state public officials, together with the state’s top executives, community leaders and representatives from other universities, met with University of Michigan Business School faculty to discuss ways to train residents for the state’s highly coveted gold-collar jobs—positions that are key to growing the state’s emerging high- tech industry. The gathering was organized by the new Michigan Department of Career Development and the Business School’s Marian Krzyzowski, director of the Michigan Business Assistance Corps and the Business and Industrial Assistance Division, and Larry Root, director of the Institute for Labor and Bill Wood Industrial Relations. Pictured above are (left to right): Marian Krzyzowski, Dean B. Joseph White, Gov. John Engler, University President Lee Bollinger and Larry Root.

Business Leadership Award Students Honor DaimlerChrysler Chairman Bob Eaton he 1998–99 Business “I learned a long time impending retail revolution, “We’ve done a lot and there TLeadership Award was ago that one person really substantial technological is an unbelievable amount presented by faculty and cannot accomplish much,” changes and excess industry yet to do.” students of the University said Eaton. “If you’re going capacity. A historic of Michigan Business School to accomplish a lot, it is by 17-minute meeting in to DaimlerChrysler Corp. building a strong team.” January 1998 with chairman Robert J. Eaton Eaton joined Chrysler in Juergen Schrempp of on March 15 in Hale 1992 after 29 years at Daimler-Benz got the Auditorium. Eaton was General Motors Corp. and negotiations started. selected as the 41st recipient succeeded former chairman Although the of the award, given annually Lee A. Iacocca. Three years merger drew criticism since 1958, in recognition later, joint-venture talks from some sectors, of his many achievements, between Chrysler and Eaton says the action effective leadership and gen- Mercedes were initiated but has brought together erous contributions to busi- then dropped after an 18- two very profitable ness and society. month study showed the idea companies, which Eaton accepted the to be unfeasible. are enjoying synergies award on behalf of all The possibility of a union in technology and employees of the new com- between Chrysler and are better able to pany, DaimlerChrysler, Daimler-Benz emerged in compete in a global which was formed on Nov. 1997 after Eaton began to marketplace. 17, 1998, through the merger see signs of a major shakeout “The bottom line of Daimler-Benz AG and in the automotive industry, is tremendous poten-

Chrysler Corp. precipitated by an tial,” said Eaton. J. Schimpf Michael

Dividend / 5 McInally Lecture Lieberthal Outlines U.S. Policy in Asia, Cites North Korea Threat

he greatest single ence at the annual William in the Business School and and a half military and Tchallenge he faces as K. McInally Memorial the School of Literature, civilian casualties. senior director for Asian Lecture, is “to take the Science and the Arts. He Many developments affairs on the National zillion decisions you have is the William Davidson worldwide have posed Security Council, Kenneth to make during the course Professor in Business challenges to effective G. Lieberthal told his audi- of every day, day after day, Administration and the American foreign policy- and somehow make them Arthur F. Thurnau Profes- making in Asia, according move overall in the direc- sor of Political Science. to Lieberthal. Global inter- tion of a couple of strate- Lieberthal, a recognized dependence has turned gic goals.” expert in Asian affairs, was regional issues into broad, Lieberthal was a natural granted a leave from the transnational ones. Highly choice as speaker for the University in August 1998 advanced global communica- McInally Memorial Lecture, when he was tapped by Presi- tion has revolutionized the now in its 32nd year, which dent Clinton to serve on the way people in autocratic soci- he delivered in the Business National Security Council. eties such as China now get School’s Hale Auditorium In his remarks, information from and about on March 9. Not only does Lieberthal outlined the the outside world. The Lieberthal, a widely pub- United States’ four main encroachment of multina- lished author, enjoy national foreign-policy goals for Asia. tional corporations has pre- and international promi- These include: cipitated changes in local nence, but he also holds dis- • Promoting recovery and economies and social struc- tinguished credentials both growth out of the Asian tures. And, over the past two financial crisis years, the Asian financial • Maintaining a significant crisis has caused tremendous American economic, diplo- financial hardship, affected The Alumni Society Board of Governors matic and security pres- the social structure and ence throughout the spawned major political welcomes its new members: region to promote stability shake-ups. • Makoto Ariga, MBA ’93, director, human resources, • Striving for a balance that For its part, the United Delphi Automotive Systems Japan Ltd., Akishima- will produce “prudent States today enjoys a position shi, Tokyo behavior” by the major of dominance in the world— • Marci Carris, MBA ’83, vice president, customer players in the region— militarily, economically and finance operations, Nextel Communications, China, Japan and the even culturally—that is his- Englewood, Colorado Association of South East torically unprecedented. Asian Nations (ASEAN)— Though ultimately unsus- • Eva Chang, MBA ’93, director of product marketing, and, in particular, building tainable, this superiority, Iprint.com, Redwood, California cooperative relations Lieberthal says, has led to • Lesa Chittenden-Lim, MBA ’86, consultant, LMCL with China “an inherent assumption that Inc., Gulph Mills, Pennsylvania • Nurturing trends toward the rest of the world has to • John Cunningham, BBA ’82, partner, Anderson democracy and good accommodate us.” Consulting, Detroit government Yet, widespread public • William S. Detwiler, MBA ’93, vice president, invest- In addition, Lieberthal apathy, partisan bickering ment banking, Bear, Stearns & Co. Inc., New York said, U.S. diplomatic efforts in Congress and the absence • Charlie Jaskolski, BBA ’67, MBA ’68, partner, KPMG have been aimed at devel- of the Cold War’s clear LLP, Detroit oping a consistent approach moral imperatives have • Isadore King, MBA ’74, executive vice president and in conjunction with Japan, muddied the foreign policy South Korea and China that waters. “For these reasons, chief operating officer, plan administration, The would dissuade North Korea there are tensions and cross- Wellness Plan, Detroit from threatening neigh- currents that make it virtu- • Harry McElroy, MBA ’78, director, technology devel- boring countries. Failure to ally impossible to have a opment, Performigence Corp., Los Angeles do so, he warned, could single, effective, correct • David Owens, MBA ’75, senior vice president, strategy, trigger a war that would policy for dealing with Asia,” Kraft Foods Inc., Northfield, Illinois result in upward of a million says Lieberthal.

6 / FALL 1999 Intellectual Capital Book Series to Address Challenges Facing Businesspeople

series of 45 short books Education survey that asked series beginning with books at Reunion ’99, Oct. A(120-plus pages) are participants among other Dividend’s in-depth interview 22 to 24. being written by University questions, “What is the with Wayne Baker, professor Alumni participating of Michigan Business School single most critical business of organizational behavior in the seminars also will be faculty to provide the best- issue facing you today?” The and human resource man- invited to take part in follow- available thinking and thousands of responses agement and an expert in up discussion with the practical solutions to the uni- yielded 45 basic problems. personal and professional authors on a designated versal problems of those in In partnership with networks, that starts on Web site. business. Networking, cus- Jossey-Bass Publishers, a fac- page 21. Dividend will continue to tomer service, the bottom ulty expert has been invited Along with Baker, feature the work of the line and leadership are a to write a practical, solutions- Michael Johnson, the D. Pressing Problems authors in sampling of the issues to oriented book on each topic. Maynard Phelps Collegiate advance of publication of be addressed. The multi-volume effort is Professor of Business their books, and Alumni The series represents a called The University of Administration and an Relations will include authors Business School–wide initia- Michigan Business School expert in customer satis- in its professional develop- tive led by Robert E. Quinn, Management Series: Innovative faction, and Anjan Thakor, ment offerings at Business the Margaret Elliot Tracy Solutions to the Pressing the Edward J. Frey Professor School class reunions and Collegiate Professor of Problems of Business. The first of Banking and Finance host authors at alumni club Business Administration and three volumes will be pub- and an expert in finance events worldwide. professor of organizational lished in July 2000. Three to and its relationship to cor- The entire Pressing behavior and human five volumes will follow at porate governance, will Problems Project is one of resource management. four-month intervals. lead professional develop- the 75th Anniversary gifts Quinn tallied the responses Alumni will be able to ment seminars for alumni to the school from faculty of a multi-year Executive preview portions of the based on their upcoming and staff.

Support Alumni Annual Fund Boosts Michigan’s Competitiveness

enerous contributions alumni donor in the form Gfrom Business School of a challenge grant. Under alumni propelled the the provisions of the grant, 1998–1999 Annual Fund to a all new or increased gifts record high of $2.2 million, to the Annual Fund will be topping the previous year’s matched 2-to-1 by the giving by 22 percent. mystery donor over a three- “Although we’ve had year period. incredible results, it is impor- This is the final year of tant that we continue this the challenge grant. To date, momentum,” says David D. the Business School has Alger, MBA ’68, chair of the raised two-thirds of the Annual Fund campaign. requisite donations needed Alger is president, CEO and to qualify for the full amount chief investment officer of of matching funds. This Fred Alger Management year’s giving is crucial, if Inc., an investment manage- the entire $1 million is to David D. Alger ment firm headquartered in be realized. New York. Money donated to the curriculum innovations and Annual Fund enables us to At stake is $1 million in Annual Fund enables the other special projects. stay competitive with these matching funds, which was Dean to support funding for “Our endowment is less and other heavily endowed pledged to the Business conferences and lectures, than that of Wharton or business schools.” School by an anonymous technological improvements, Harvard,” says Alger. “The

Dividend / 7 Innovation 75th Anniversary Challenge Promises Major Impact e are going full steam implementation, with a com- have graduated 10 or more funded by a $10 million Wahead,” reports mitment of financial and years ago, will be launched gift and directed by Associate Dean Gautam human resources. Among prior to Reunion ’99, Eugene Applebaum Kaul, who is overseeing the these are: October 18–21, through Professor of Entrepre- creation and implementation • A Trading Center, with the Executive Education neurial Studies Thomas C. of the Business School’s 75th state-of-the-art electronic Center. The refresher will Kinnear, will expand stu- Anniversary Challenge. equipment providing real- enable graduates to dent development oppor- The Challenge, issued time financial information, update their knowledge tunities, accelerate the by Dean B. Joseph White, is will offer students a facility base in all core areas of Business School’s research intended to catapult the where they can implement business. (For informa- agenda in this area and Business School ahead to the principles, learned in tion, visit the Web site, bring practicing entrepre- year 2005 by accomplishing the classroom, about port- www.bus.umich.edu/ neurs to campus for stu- in the 1999–2000 academic folio management and execed/mmu/ or con- dents and faculty year what normally would security valuation. tact Melanie Barnett, interaction (see related take five years to complete. • An E-Lab (electronic com- program director, at story, page 2). All students, faculty and staff merce lab) will provide the [email protected], or For an update on the 75th members were asked to give resources for a work group (734) 615-2162.) Anniversary Challenge, visit “gifts” of ideas, projects and of faculty, students and • The Samuel Zell and the Web site: http://webuser. volunteer efforts to continue corporate participants Robert H. Lurie Institute bus.umich.edu/Organizations/ Michigan’s tradition of lead- to study the concept of of Entrepreneurial Studies, SeventyFifth/Default.htm. ership and innovation. E-commerce in its entirety, “Past contributions have create E-commerce com- given us a fantastic Business panies and further the Commencement School,” Kaul says. “This is understanding of and an opportunity to give back scholarship in this new Level the Playing Field, in a way that will make it method for doing business. great and competitive in • The Michigan Manage- Urges Sheila Wellington coming years.” ment Update, a four-day Approximately 50 to 60 MBA refresher course for he lack of access to line doubled in the last two ideas have been selected for MBA and BBA alumni who Tjobs remains the biggest decades, providing personal barrier for advancement of fulfillment, intel- women at the end of the lectual equality 20th century, commence- and emotional ment speaker Sheila W. support for both Wellington told the 1999 men and women. Business School graduating The demand for class. “That’s what has to greater job flexi- change,” she said. bility, once con- Wellington is the presi- sidered solely a dent of Catalyst, a nonprofit concern for women, now has research and advisory organ- become a workplace issue for U.S. SECRETARY OF COMMERCE WILLIAM DALEY ization on women’s private- men too. saluted the University of Michigan Business School for sector leadership. Catalyst is Despite great strides, its work with small businesses and communities at working with the Business there still are only two Downriver 2000, an economic summit on the long-term School and the University’s women CEOs in the Fortune future of Downriver communities in southeastern Center for the Education of 500 companies, and women Michigan. The event was organized by Congressman Women on an initiative to hold under 4 percent of top John Dingell (D–Mich.) and was sponsored by Ford make Michigan the business executive officer jobs, Motor Company, DaimlerChrysler, General Motors, school of choice for women. according to Wellington. BASF, Detroit Edison, Pharmacia & Upjohn and others. Speaking on April 30, “You must strive to level Pictured (left to right) are: Maureen A. Burns, director she observed, “Today in the playing field so all of the Business School’s Great Lakes Trade Adjustment Assistance Center; Marian J. Krzyzowski, director of America we no longer see people may contribute fully the Business School’s Michigan Business Assistance women locked into their to the companies and firms Corps; Secretary Daley; Larry Molnar, program manager workplaces.” The number of you will be running,” she for the Business School’s Industrial Development dual-career households, said. “Globalization makes Research; and Congressman Dingell. Wellington reported, has this imperative.”

8 / FALL 1999 Entrepreneur of the Year Steve Mariotti Teaches At-Risk Teens Economic Self-Sufficiency

leven years ago, Steve Argentina, Belgium and finance at Ford EMariotti, BBA ’75, Scotland. Many of these Motor Co. in MBA ’77, came up with a graduates have gone on to Dearborn and nifty idea for providing low- run successful retail opera- earned a reputa- income youths with the tions and service businesses. tion as a 20-some- knowledge to pursue eco- Others have continued their thing wunderkind. nomic self-sufficiency. education or found mean- He left Ford after In 1988, he founded the ingful jobs. only three years, National Foundation for Mariotti’s amazing suc- however, and Teaching Entrepreneurship cess earned him the Business headed for New Michael J. Schimpf Michael (NFTE, pronounced “nifty”), School’s 1999 Entrepreneur York where he and began teaching disad- of the Year Award, which was started a small import-export knowledge in practical ways, vantaged inner-city teens the presented on March 29. business specializing in mer- particularly to business. entrepreneurial business In accepting the award, chandise from West Africa, Out of that realization skills that Mariotti himself Mariotti urged business Pakistan and India. came his idea for starting a learned in MBA classes at schools not to abdicate their Again after three years, broad-based organization Michigan. Through his New role of social involvement, he made another major that would teach them the York–based nonprofit organ- saying, “Most social problems career shift, this time basic business principles of ization, these at-risk young are more likely to be solved becoming an inner-city wealth creation, ownership people—many of them high through this school than teacher in some of New and marketing. school dropouts with low self- through any other commu- York’s worst schools. His Last year, Mariotti began esteem—also received assis- nity organization.” “defining moment” came working in partnership with tance to help them launch Mariotti’s own career when he realized his other- Microsoft Corp. to put new start-up businesses. path took many odd twists wise disenchanted students NFTE’s entrepreneurial cur- To date, 21,000 students and turns en route to responded to the idea of riculum online, in an effort have graduated from the founding NFTE. An Ann becoming entrepreneurs. to expand its reach. NFTE program, which has Arbor native and Business He discovered they were Looking ahead, Mariotti expanded throughout the School graduate, he started more willing to learn when said, “Our plan is to target United States, as well as to working in international they were able to apply one million children by 2005.”

Bill Wood

THE BLACK BUSINESS STUDENTS ASSOCIATION hosted its 23rd annual business conference and alumni weekend March 19–22. The four-day event, titled Impacting Business and Community through Effective Leadership, featured six professional development workshops on such topics as “Giving Back: Opportunities for Professionals to Serve Their Communities,” “Entrepreneurship: Turning an Idea into a Venture” and “Investments: Real Estate As a Tool for Wealth.” Detroit Mayor Dennis Archer gave the luncheon address, and Ann Fudge, executive vice president of Kraft Foods and president of the company’s Coffee and Cereal Division, gave the keynote speech at the Saturday evening gala. Aditi Conliffe, MBA ’99 (pictured at right), helped organize the event.

Dividend / 9 University of Michigan Business School

Reunion99 is just around the corner! ➸

➻ October 21–24, 1999

Come to have fun, see classm ates and fa d cheer on the Wolverines! culty, meet new friends, update your skills, network, party an

ack to Reunion all alumni, elcome b especially celeb d ’98. We w rating the Classes of ’59, ’74, ’79, ’89, ’94 an

We’re holding a spot for you

We have planned a full weekend of activities–both professional and social– that will provide a chance to learn something new, catch up with classmates and enjoy Ann Arbor all over again!

For more details and for online registration, please go to ☛ http://www.bus.umich.edu/reunion99 If you have further questions contact Adriana Nichols at (734) 763-5775 or by email at [email protected] QUOTE UNQUOTE

“The word entrepreneur is probably synonymous with creator. It basically refers to someone who takes the position of creating an adventure, a business, a direction.”

Samuel Zell, chairman of Equity Group Investments and co-founder, with Ann Lurie, of the Samuel Zell and Robert H. Lurie Institute for Entrepreneurial Studies, on the Bob Collins Show on Chicago’s WGN-AM Radio, July 15, 1999.

“As you might suspect, making this kind of a contribution “We’re taking a risk, just like a venture capital fund. But we is also a personal endorsement of the extraordinary expect to make a return on our investment. This is not for program the University of Michigan Business School has charity or for fun.” created. And my goal here is to make it better.” Keith Decie, assistant to the dean at the University of Michigan Business Samuel Zell on the rationale for giving, with Ann Lurie, School, discussing the Wolverine Venture Fund in The New York Times $10 million to the University of Michigan Business School, Money and Business article, “A Degree, and a Stake to Grow on,” on the Bob Collins Show June 25, 1999. on Chicago’s WGN-AM Radio, July 15, 1999. “According to the latest assault on the ‘superior small “We have, over the last 30 to 40 years, created a whole bunch stock’ theory, the little guys may never really have had an of business schools that perpetuated the man in the gray edge in the first place. So says Tyler Schumway, an flannel suit and discouraged encouraging people to take risks assistant professor of finance at the University of Michigan within corporations, to step out of that box, to take a risk.” Business School, who argues persuasively that trades on Samuel Zell, explaining his desire, with Ann Lurie, Nasdaq—the exchange most associated with small caps— to establish an institute for entrepreneurial studies, have been inflated because researchers have been in the BusinessWeek ONLINE article, undercounting the losers.” “A Big Gift Helps Entrepreneurship Become Big Business at Michigan,” July 19, 1999. Walter Updegrave, in his Money magazine article, “The Skeptical Investor: Everything You Think You Know About Investing Is Wrong— Four Myths Debunked,” excerpt from Myth No. 2: Small Stocks Beat Large-Caps, May 1999. “I read a little of Peter Drucker, and something he said hit home. He said to identify an entity that was doing things of interest and doing them well.” “Foreign investors have good reasons to continue pouring Ann Lurie, wife of the late Robert H. Lurie, on how she money into Asia during its worst economic crisis ever. makes her philanthropic decisions, in the Detroit Free Press article, Devalued currencies have made both acquisitions and new “Entrepreneur Institute Gets Seed Money,” July 13, 1999. greenfield investments cheap, while foreign direct investment policy liberalization has increased investment opportunities.” “Michigan’s venture capital fund is the outgrowth of a Linda Lim, director of the South East Asia Business Program and associate professor of international business at the University of Michigan Business larger business school movement to teach entrepreneurial School, in her AutoAsia editorial, “Recession Unlocks Asian Economies,” skills and inject more hands-on experience into the May/June 1999. process. Indeed, Michigan isn’t the only business school to invest in small companies. Columbia University and Babson College also have funds—but they are faculty-run “The William Davidson Institute at the University of and focus on aiding promising student startups. What Michigan Business School is a kind of think tank that rolls makes Wolverine Venture Fund different is that students, up its sleeves and works closely with individual with the guidance of an advisory board of faculty, businesses…. [but] Two things make WDI far more than a entrepreneurs and professional VCs, do the investing and think tank. One is an executive course for emerging specialize in local ventures outside the B-school fold.” market managers. The other is WDI’s business assistance Nadav Enbar, in his BusinessWeek ONLINE article, projects during the school’s 10-week summer break.” “These MBA Students Play VC, with Real Money: At Michigan’s B-School, Bill Shepherd, in his Global Finance article, “A Helping Hand for Picking Startups Is No Gut Course,” May 21, 1999. Emerging Market Companies,” July/August 1999.

Dividend / 11 University of Michigan Business School Students Invite You to Attend The 10th Asian Business Conference January 20–21, 2000

The annual Asian Business Conference is one of the largest student-run events at the University of Michigan Business School. This year’s conference will bring together more than 25 senior executives and business leaders from around the world to discuss in open forum current issues of concern to firms doing business in or with Asia.

The conference will feature keynote speakers and panel sessions covering both regional and functional topics. Regional panels will focus on common issues facing companies conducting business in Greater China, India, Japan, and Southeast Asia. Functional panels will address specific industries and current issues of concern, including consumer marketing, high-tech/telecommunications, and privatization.

For more information, visit our website: http://www.umich.edu/~asiabus or contact: Mark A. Guthrie, Chairman, at or (734) 213-1931 Teh Kwee Hong, Marketing Director, at or (734) 665-8675 Jeffrey Russell, Panel Coordinator, at or (734) 995-6847

12 / FALL 1999 FACULTY RESEARCH

The following is a list of recent journal articles written by University of Michigan Business School faculty. To purchase a reprint of an article, Scholars Study contact MITS at the University of Michigan’s Hatcher Graduate Library: Workplace Relationships, (fax) (877) 329-6487; (phone) (734) 763-5060; (e-mail) [email protected]. There is a $12 fee per article and, on occasion, an additional copyright royalty. Corporate Change Accounting and Technology Transfer Dechow, Patricia M., Hutton, Amy P., and Sloan, Richard G. (1999). An empirical assessment of the residual income valuation model. Journal of Accounting and Economics, 1–34. “In most organizations,” says Fiona Lee, “people Dichev, Ilia. (1999). How good are business school rankings? The Journal of Business, 72, 201–213. Frankel, Richard M., and Lee, Charles M. C. (1998). Accounting valuation, market expectation and do not feel they can show their incompetence cross-sectional returns. Journal of Accounting and Economics, 283–320. and inferiority without negative consequences.” Indjejikian, Raffi J., and Nanda, Dhananjay (1999). Dynamic incentives and responsibility Lee, an assistant pro- accounting. Journal of Accounting and Economics. Indjejikian, Raffi J. (1999). Performance evaluation and compensation research: An agency fessor of organizational perspective, a commentary. Accounting Horizons. Bill Wood behavior and human Business Administration resource management and Gladwin, Thomas N. (1998). Comments on David C. Korten’s “Do corporations rule the world? And psychology, has been does it matter.” Organizations and Environment, II. named the 1999 Sanford Yates, J. Frank, Lee, Ju-Whei, Shinotsuka, Hiromi, Pantalano, Andrea, and Sieck, Winston (1998). Cross-cultural variations in probability judgment accuracy: Beyond general knowledge over- R. Robertson Associate confidence? Organizational Behavior and Human Decision Processes, 74, 89–117. Professor of Business Yates, J. F. (1998). Conceptualizing, explaining and improving accuracy: Process models of proba- Administration. She studies bility judgment. Cognitive Studies, 5(4), 49–64. how organizational members understand and Business Economics and Public Policy interpret complex events, and develops manage- Crocker, Keith J., and Tennyson, Sharon (1999). Costly state falsification or verification? Theory rial tools to successfully facilitate the process. and evidence from bodily injury liability claims. In G. Dionne and C. Laberge-Nadeau (Eds.), Automobile insurance: Road safety, new drivers, risks, insurance fraud and regulation. Boston: Lee finds that most problems in organiza- Kluwer Academic Press. tions today are caused by ineffective manage- Taheri, Paul A., Butz, David A., and Greenfield, Lazar J. (1999). Paying a premium: How patient ment of relationships between workers. In a 1997 complexity affects costs and profit margins. The Annals of Surgery. Taheri, Paul A., Butz, David A., Watts, Charles M., Griffes, Louisa C., and Greenfield, Lazar J. (1999). article (Lee, F. When the going gets tough, do Trauma services: A profit center. Journal of the American College of Surgeons, 188, 349–354. the tough ask for help? Help seeking and power Computer and Information Systems motivation in organizations. Organizational Gordon, Michael, and Pathak, Praveen (1999). Finding information on the World Wide Web: The Behavior and Human Decision Processes, 72(3), retrieval effectiveness of search engines. Information Processing and Management, 35(2), 336–363.), she finds workers at all levels do not 141–180. Krishnan, Mayuram S., and Ramaswamy, Venkatram (1999). An empirical analysis of customer seek help, even when help is needed and avail- satisfaction for marketing intranet systems. Decision Support Systems, 24(1). able, because requesting assistance often implies Slaughter, Sandra A., Harter, Donald E., and Krishnan, Mayuram S. (1998). Evaluating the cost of incompetence, dependence and powerlessness. software quality. Communications of the ACM, 41(8). She also finds it is essential to an organization’s Corporate Strategy competitive advantage that workers seek and Mitchell, Will G., and Chacko, Mani (1998). Growth incentives to invest in a network externality environment. Industrial and Corporate Change, 7(4), 731–745. find appropriate help when needed. Mitchell, Will G., and Captron, Laurence (1998). The role of acquisitions in reshaping business “I think information technology definitely capabilities in the international telecommunications industry. Industry and Corporate Change, makes help-seeking easier because the helper is 7(4), 715–730. Mitchell, Will G., and Killaly, Brad (1998). Introduction: Special issue on telecommunications policy more accessible,” she says. “However, info tech and strategy. Industrial and Corporate Change, 7(4), 581–584. merely reduces the logistical costs of seeking Finance and Real Estate assistance. It does not eliminate the social costs, Brophy, David J. (1999). Equity finance and the economic development of rural America: A frame- such as appearing incompetent. The key for any work for private sector initiatives and positive economic public policy. Equity markets in rural organization is to create safe environments for America. Kansas City: Federal Reserve Bank of Kansas City. Brophy, David J. (1999). Financing small and medium sized companies: Lessons to be learned people to seek help.” from the U.S. experience. Paris: The Central Bank of France, Conseil du Credit et du Titre. Milbourn, Todd T., Arnoud, W. A., and Thakor, Anjan V. (1999). Megamergers and expanded scope: Will Mitchell analyzes how Theories of bank size and activity diversity. Journal of Banking and Finance, 23, 195–214. businesses change as the Thakor, Anjan (1998). Bank efficiency and financial system evolution: An analysis of complemen-

tary problems in emerging markets. Research in Economics, 52, 271–284. environments in which they Bill Wood Zheng, Lu (1999). Is money smart? A study of mutual fund investors’ fund selection ability. Journal compete change, and how of Finance. those changes contribute to International Business the organization’s overall Dufey, Gunter (1998). Comment: Transformation of banks and bank services. Journal of success or failure. Institutional and Theoretical Economics, 154, 137–143. Hanson, Gordon H., and Harrison, Ann (1999). Trade liberalization and wage inequality in Mexico. Mitchell, a professor of Industrial and Labor Relations Review, 52, 271–288. corporate strategy and

Dividend / 13 Hanson, Gordon H. (1998). Regional adjustment to trade liberalization. Regional Science and Urban international business, was recently named the Economics, 28, 419–444. Hanson, Gordon H. (1998). North American economic integration and industry location. Oxford Jack D. Sparks/Whirlpool Corp. Professor of Review of Economic Policy, 14, 30–44. Research. In the past year, he has published Ham, John C., Svejnar, Jan, and Terrel, Katherine (1999). Women’s unemployment during transi- three articles on corporate strategy (see listing tion, evidence from Czech and Slovak micro-data. The Economics of Transition, 7(1), 47–78. Ham, John C., Svejnar, Jan, and Terrel, Katherine (1998). Unemployment and the social safety net on previous page) and has two more near com- during transitions to a market economy: Evidence from the Czech and Slovak republics. pletion, The evolution of adaptation: The influence American Economic Review, 88(5), 1117–1142. of manufacturing requirements and capabilities on Oxley, Joanne (1999). Institutional environment and the mechanisms of governance: The impact of intellectual property protection on the structure of inter-firm alliances. Journal of Economic productivity trends and Creating and protecting Behavior and Organization, 38(3), 1999, 283–310. resources: Scale and link alliances between competitors Terrell, Katherine, and Sorm, Vit (1999). Labor market policies and unemployment in the Czech in the telecom-electronics industry and other sectors. Republic. Journal of Comparative Economics, 27(1), 33–60. In the latter article, Mitchell examines Marketing the manner in which strategic alliances are Alden, Dana L., Steenkamp, Jan-Benedict, and Batra, Rajeev (1999). Brand positioning through formed in the telecommunication/electronics advertising in Asia, North America and Europe: The role of global consumer culture. Journal of Marketing, 63, 75–87. industry. He focuses on two ways in which firms Anderson, Eugene W., Fornell, Claes, and Rust, Roland (1997). Customer satisfaction, productivity protect the value of their resources; one is and profitability: Differences between goods and services. Marketing Science, 16(2), 129–145. through what he calls “scale alliances” and the Anderson, Eugene W. (1998). Customer satisfaction and word of mouth. Journal of Service Research, 1(1), 1–14. other is “link alliances.” Scale alliances are Bagozzi, Richard P., Baumgartner, H., and Pieters, R. (1998). Goal-directed emotions. Cognition and cooperative relationships among businesses Emotion, 121, 1–26. in which the partners contribute similar Bagozzi, Richard P., and Edwards, Elizabeth A. (1998). Goal setting and goal pursuit in the regula- tion of body weight. Psychology and Health, 13, 593–621. resources in order to gain greater efficiency Bagozzi, Richard P., and Lee, K. H. (1999). Consumer acceptance of and resistance to innovations: in their existing operations. Link alliances are Decision making and implementation processes. Advances in Consumer Research, 26. cooperative relationships in which partners Bagozzi, Richard P., Gopinath, Mahesh, and Nyer, Prashanth U. (1999). The role of emotions in marketing. The Journal of the Academy of Marketing Science, 27, 184–206. contribute different resources and combine Gurhan-Canli, Zeynep, and Maheswaran, Durairaj (1998). The effects of extensions on brand name complementary resources in order to expand dilution and enhancement. Journal of Marketing Research, 35, 464–473. their business activities. Hart, Christopher W., and Johnson, Michael D. (1999). Growing the trust relationship. Marketing Management, 8, 9–22. Johnson, Michael D., and Herrmann, Andreas (1998). Taking a customer orientation. Die How business alliances create and leverage new Unternehmung, 52(3), 131–143. technologies is the subject of Joanne Oxley’s Mannebach, Mark A., Ascione, Frank J., Gaither, Caroline A., and Bagozzi, Richard P. (1999). The activities, function and structure of pharmacy and therapeutics committees in large teaching scholarly research. An assistant professor of hospitals. American Journal of Health Systems Pharmacy. international business, she was recently awarded Martin, Claude R. Jr., Horne, David A., and Schultz, Ann Marie (1999). The business to business the First Chicago NBD Corp. Assistant customer in the service innovation process. European Journal of Innovation Management, 2(1). Priester, Joseph R., Wegener, Duane T., Petty, Richard E., and Fabrigar, Leandre F. (1999). Professorship in Business Administration. Examining the psychological processes underlying the sleeper effect: The elaboration likeli- In today’s global marketplace, a firm’s com- hood model explanation. Media Psychology, 1, 27–48. petitive advantage is shaped in large part by its Ramaswamy, Venkatram, and Cohen, Steven H. (1998). New tools for market segmentation: An introduction to latent class models. Marketing Research, 10(2), 14–21. technological resources. Transferring technology to Operations Management Bill Wood Bill Wood international alliance part- Gavirnei, Srinagesh, Kapuscinski, Roman, and Tayur, Sridhar (1999). Value of information in capaci- tated supply chains. Management Science, 45(1), 16–24. ners without losing control Gupta, Sudheer, and Loulou, Richard (1998). Process innovation, product differentiation and of the technology and channel structure: Strategic incentives in a duopoly. Marketing Science, 17(4), 301–316. undermining the firm’s Gupta, Sudheer (1998). A note on strategic choice of flexible production technologies and welfare implications. Journal of Industrial Economics, XLVI(3), 403. competitive position poses significant challenges. Organizational Behavior and Human Resource Management Oxley uses organizational Davis, Gerald F., and Mizruchi, Mark S. (1999). The money center cannot hold commercial banks in the U.S. system of corporate governance. Administrative Science Quarterly. economics to explore solutions to this dilemma. Perlow, Leslie (1999). The time famine: Toward a sociology of work time. Administrative Science In recent articles and a book (see citations in Quarterly, 44, 57–81. International Business listing), Oxley compares Perlow, Leslie (1998). Boundary control: The social ordering of work and family time in a high-tech corporation. Administrative Science Quarterly, 43, 328–357. and contrasts different alliance structures in Quinn, Robert E., Spreitzer, Gretchen M, and Brown, Matthew V. (1999). Changing others through terms of their ability to support learning among changing ourselves: The transformation of human systems. Journal of Management Inquiry. alliance partners, particularly in countries where Tichy, Noel M. (1999). Driving change: An interview with Ford Motor Company’s Jacques Nasser. Harvard Business Review. intellectual property protection is weak. She Weick, Karl E., Colville, Ian, and Waterman, Robert H. (1999). Organizing and the search for excel- finds that when firms are most concerned about lence: Making sense of the times in theory and practice. Organization, 6 (1), 129–148. losing control of core technology, equity joint Weick, Karl E. (1999). That’s moving: Theories that matter. Journal of Management Inquiry. Weick, Karl E. (1999). The aesthetics of imperfection in orchestras and organizations. ventures are the preferred alliance structure, Comportamento Organizacional e Gestao. 5(1). because of the enhanced control possible in this type of alliance. Statistics and Management Science Lenk, Peter J. (1999). Whose model is it? Bridging the gap between engineering and statistics. Experimental Techniques, 23.

14 / FALL 1999 The triple bottom line will separate the winners from the losers in the corporate world of the new millennium. Profit margins, environmental impact and social welfare comprise this new triple measure of

Michael J. Schimpf Michael business success. Profitability Meets the Environment Actually, it is more than a measure; it’s a full-blown philosophy. The philosophy of sustainability holds that today’s economic, environmental and social needs must and indeed can be met without compromising the quality of life for future generations.

Dividend / 15 t’s heavy stuff; not exactly what you want to think School’s Corporate Environmental Management Iabout as you consider your new venture.com. But you Program (CEMP). “Real profit-making business opportu- should. Faculty at the University of Michigan Business nities can come from innovative thinking about using School and other visionary business leaders say companies natural resources more efficiently, eliminating most waste that adopt a comprehensive policy of sustainability— and mimicking the way the natural world works in our financial, environmental and social—will thrive at home own technologies.” and abroad, and beat every competitor who fails to do so. Though sustainable human development may sound “Sustainability translates into a call for a broadened, lofty, its link to tomorrow’s bottom line is growing balanced perspective of a corporation’s impact and per- stronger by the minute. That, in fact, was the overriding formance rather than the almost exclusive concentration message of Sustainable Development, Community and on financial results,” explains Tom Gladwin, MBA ’71, Business, a four-month, 18-session lecture series that, night PhD ’75, Max McGraw Professor of Sustainable after night, drew standing-room-only crowds at the Enterprise at the Business School and director of the Business School’s Hale Auditorium. Business and environ- mental science students sat side by side with area executives and community leaders, senior citizens and soccer moms and dads to hear the world’s top thinkers address issues like Sustainable Cities, Sustainable Economies, Sustainable Agriculture and Sustainable Justice. Funded in large part by The University of Michigan’s Frederick A. and Barbara M. Erb Environmental Management Institute and The Dow Chemical Company, the lecture series was designed to heighten awareness and inspire pro- fessional and personal action consistent with a just and sustainable human future. The series showcased what is a revolutionary worldwide movement to devise and implement practices to profitably meet the needs of the present without compromising the welfare of future generations.

…companies that adopt a comprehensive policy of sustainability— financial, environmental and social—will thrive at home and abroad, and beat every competitor who fails to do so.

Because capitalism is fast becoming the world- wide economic system of choice, business has become not just a generator of wealth, but a crit- ical agent for long-term environmental and social change. Those who lead the charge will profit Michael J. Schimpf Michael Tom Gladwin from it.

16 / FALL 1999 “Real profit-making business Lecture Series opportunities can come from Brings Thought Leaders to Campus innovative thinking about using natural resources more efficiently, eliminating most “The clarion call for sustainable human development waste and mimicking the way is the number-one megatrend reshaping business, and thus management education, in the next century.” B. Joseph White, dean, the natural world works in our University of Michigan Business School, during his address introducing Sustainable Development, Community and Business, a four-month, 18-session lecture series own technologies.” funded in large part by The University of Michigan’s Frederick A. and Barbara M. Erb Environmental Management Institute —Tom Gladwin and the Dow Chemical Company.

“Business is the only mechanism powerful enough to reverse global environmental and social The FOCUS of BUSINESS degradation…. The solutions are creative, practical For corporations, practicing sustainability typically means and profitable.” focusing, at first, on the natural environment. In this Paul Hawken, co-author (with Amory and Hunter Lovins) arena, it is the business community worldwide—not of Natural Capitalism, on sustainable capitalism. environmental groups—that are the biggest agents of real change. Business leaders who recognize that sustainability “Firms that conscientiously pursue the profits affects tomorrow’s bottom line will see to it that today’s in advanced resource productivity, loop-closing, costs and resources are spent wisely. In doing so, they will waste elimination and reinvestment in natural capital gain a distinct competitive advantage. will gain a commanding competitive advantage. An excellent example of how environmental changes ” Amory B. Lovins, cofounder of the Rocky Mountain Institute, can increase profitability is found in Dow Chemical on sustainable technology. Company’s unlikely partnership project with environ- mentalists. In 1996, Dow and the Natural Resources To have sustainable development, some things must Defense Council of New York recruited five longtime “ grow: jobs, productivity, wages, capital and savings, critics of Dow to review the company’s business needs and processes to see if they could help Dow find profitable profits, information, knowledge and education. Other ways to cut waste. things must not grow: pollution, waste and poverty. The results surprised everyone. Dow is on track to cut Sustainable development is smart development.” production of a list of toxic chemicals selected by the Dennis W. Archer, mayor of Detroit, on sustainable communities. environmentalists by 37 percent and to reduce the release of the chemicals into the air or water by 43 percent. Moreover, Dow’s investment of $3.1 million to make the “Our crisis is first and foremost a crisis of mind changes is expected to save it nearly $5.4 million per year. and perception, a crisis of how we think about our The Business School and CEMP are cultivating such role in the biosphere. The whole issue of sustainability real-life examples of sustainability in corporate America is about how we remake the human presence in and beyond. The program merges business strategy with the world.” environmental and social stewardship, equipping partici- David W. Orr, author of Earth in Mind, pants with the skills needed to create ecologically and on sustainable education. socially sustainable organizations while ensuring sound economic results. “The Earth is our mother. In caring for our mother, Through the Sustainable Development lecture series, par- we care for ourselves.…Sustainability demands that ticipants considered such difficult questions as how corpo- we consider the impacts of our decisions on the seven rations can help the natural state of the planet and what generations to come. roles companies play in global issues such as unemploy- ” Winona LaDuke, Native American rights activist and author ment, poverty and population growth. The goal of these of Last Standing Woman, on sustainable wisdom

Dividend / 17 “The world’s leaders are fixated on economic growth as the answer to virtually all problems.…We must irritatingly Business leaders who ask, ‘growth of what and why and for whom and who pays the cost and how long can it last and what’s the recognize that sustainability cost to the planet and how much is enough?’” Donella H. Meadows, co-author of Beyond the Limits, affects tomorrow’s bottom on sustainable systems. line will see to it that today’s “We are modifying physical, chemical and biological systems in new ways, at faster rates and over larger costs and resources are spatial scales than ever recorded on Earth. Humans have unwittingly embarked upon a grand experiment spent wisely. with our planet. The outcome of this experiment is unknown, but has profound implications for all of life on Earth.” Jane Lubchenco, past president of the American Association for the Advancement of Science, on sustainable science. lectures—and of the Business School’s CEMP program— is to educate participants in how business and the envi- “Our northern culture of excess consumption robs ronment are vitally connected, and to show how prudent resources from future generations, generates far too management of this connection can favorably influence long-term profitability. much waste, widens the gap between the rich and poor and creates stresses that undermine community and family life.” A PARADIGM Shift Betsy Taylor, executive director of the Center For the last two decades, environmental regulations for a New American Dream, on sustainable consumption. imposed on companies have primarily focused on reducing pollution and increasing energy and resource “The clash of the global economic warfare paradigm efficiency. In the last five years, however, that paradigm and the sustainable development paradigm enables has shifted. “This is a revolution in the way we conceptu- policymakers, business leaders, academics and alize corporate responsibility,” says Gladwin. “There’s been grassroots activists to see a more comprehensive a major shift in attitudes and assumptions toward a view picture of the global change process now in motion.” of the responsible company. It is one that operates in har- Hazel Henderson, author of Building a Win-Win World, mony with the Earth’s natural systems and services the on sustainable futures. genuine needs of society in a socially just manner.” Businesses are now challenged to create entirely new, “Good design reaches beyond aesthetics and environmentally sustainable strategies. If they are suc- functionality. It demands “eco-effectiveness,” or cessful, they will achieve business opportunities of unpar- optimizing the ecological, social and economic alleled proportion. consequences of everything we produce by adopting nature’s regenerative principles.” Sustainability SUCCESSES William McDonough, founding principal of William McDonough + Partners Architects, on sustainable design. In addition to Dow Chemical, there are other companies who have found new ways of doing business in an envi- “Sustainable development necessarily means a ronmentally, socially and economically responsible radical shift from a growth economy and all it entails manner. For example, E. I. du Pont de Nemours & Co. col- to a steady-state economy.…This will require a lects much of its polyester industrial film from customers change of heart, a renewal of the mind and a healthy after it has been used and recycles it into new film. British dose of repentance! Petroleum utilizes solar power in an effort to reduce ” carbon emissions. Living Technologies of Burlington, Herman E. Daly, author of Beyond Growth, on sustainable economics. Vermont, uses linked tanks of bacteria, algae, plants and other organisms to turn sewage into clean water. “Enough is already known to command our attention Independent power producer AES Corp. of Arlington, and to ensure the juggernaut of human impacts Virginia, plants trees to offset the carbon emissions of its on Earth doesn’t turn into a gamble we can’t afford power plants. to lose.” It’s not goodwill alone that motivates these companies. They are after the cost savings, waste reduction, share- Stephen H. Schneider, author of Laboratory Earth, on sustainable climate. holder approval, employee satisfaction and significantly

18 / FALL 1999 Six Steps to Sustainability

STEP 1 Learn more about STEP 3 Adopt and practice STEP 5 Examine whether the environmental and develop- new patterns of thinking needed your values are helping to make mental crisis confronting the for moving toward sustainability; the Earth a secure and hospitable planet; see Lester R. Brown see John D. Sterman, Business home for present and future gen- et al., State of the World 1999 Dynamics: Systems Thinking and erations; see David W. Orr, Earth (W. W. Norton, 1999). Modeling for a Complex World in Mind: Essays on Education, (Irwin/McGraw-Hill, 2000). Environment and the Human STEP 2 Increase your under- Prospect (Island Press, 1994). standing of the natural and social STEP 4 Develop and apply science issues associated with new analytical skills to make STEP 6 Expand your strategic sustainability; see Gretchen informed judgments about the vision about the opportunities C. Daily, Nature’s Services: sustainability of products, tech- associated with the sustainability Societal Dependence on Natural nologies, processes, policies and revolution; see Amory B. Lovins, Ecosystems (Island Press, 1997). investments; see Claude Fussler, L. Hunter Lovins and Paul Driving Eco-Innovation: A Break- Hawken, Natural Capitalism through Discipline for Innovation (Little Brown, 1999). and Sustainability (Pitman Publishing, 1996).

enhanced reputations that flow from pragmatic business decisions made with the triple bottom line in mind. Businesses are now Profit-Making OPPORTUNITIES challenged to create entirely Experts like Tom Gladwin believe that in the coming years, powerful advantage will be rooted in practices such new, environmentally as design for environment, life-cycle analysis, replacing products with services, community partnerships, sustainable strategies. If they increased transparency and social value creation. Too many businesses today are failing to recognize the impor- are successful, they will tance of the global call for sustainability, and this short- sightedness will impact their bottom line. achieve business opportunities If the emerging role of corporations in society is to ensure a sustainable human future, new principles need of unparalleled proportion. to be adopted. According to Gladwin, these include copying natural systems, giving back to communities more than is taken, thinking in terms of a triple bottom line and acting in ways that benefit both current and money-making opportunities,” says Gladwin. “It is impor- future generations. “We will have to be attracted positively tant the Business School be at the forefront of uncovering to the idea of sustainability by converting it into true, those opportunities.”

The Winter Term Lecture Series on Sustainable Development, Sustainable America, sponsored by the U.S. President’s Council on Community and Business was organized under the auspices of the Sustainable Development, which was held in Detroit in May. Vice University of Michigan’s Frederick A. and Barbara M. Erb President Al Gore delivered the keynote speech. Environmental Management Institute in cooperation with the Videotapes of the lectures are available in public libraries Corporate Environmental Management Program, a joint Business throughout southeastern Michigan. To obtain published copies of School/School of Natural Resources and Environment degree the lectures in pamphlet form later this fall, contact Berrett-Koehler program, the College of Literature, Science and the Arts, the College Publishing Inc. at (800) 929-2929. For further information, of Engineering and the Office of the Vice President for Research. contact the Erb Institute at (734) 763-8155. The series was affiliated with the National Town Meeting for a

Dividend / 19 Sustainability a Personal Passion For New Director

om Gladwin, MBA ’71, PhD ’75, is the Max the University of Delaware, where he helped organize the McGraw Professor of Sustainable Enterprise, a first Earth Day national events in 1970. His underlying chaired professorship jointly awarded him by the concerns for the environment were not manifested again, TUniversity of Michigan Business School and the however, until age 25 when he decided to leave his initial School of Natural Resources and Environment when he career in advertising and return to Michigan to earn a arrived at the University in the fall of 1998. Gladwin joint doctoral degree in international business and nat- serves as director of the Frederick A. and Barbara M. Erb ural resource policy. “I had a feeling I had to make a Environmental Management Institute and faculty director greater social contribution with my life,” Gladwin says. of its largest initiative, the After receiving his doctorate in 1975, he joined the Corporate Environmental Centre d’Etudes Industrielles in Geneva, Switzerland, as a Management Program or CEMP. Rockefeller Foundation post-doctoral fellow in environ- Now in its fifth year, CEMP mental affairs. The following year, he moved to New York is a three-year, dual-degree University, where he directed the Global Environment program, administered by the Program in the Stern School of Business and taught Business School and the School courses on global industry and sustainable development. of Natural Resources and During his two decades in New York, Gladwin earned a Environment. Its curriculum is national reputation as an early pioneer of the integration Tom Gladwin designed to equip future business of business and the natural environment in both teaching leaders with the knowledge and and research. skills needed to build environmentally and economically sustainable organizations. (For more information, see www.umich.edu/~cemp.) A $5 million gift in 1996 from Frederick A. Erb, BBA ’47, and Barbara M. Erb established the Erb Environ- mental Management Institute. Through education, public service and research, the Erb Institute seeks to promote business enterprises that are economically, environmen- tally and socially responsible and to facilitate transition to sustainable human development. These initiatives have earned the Business School recognition from the World Resources Institute, an inter- national research organization, for “outstanding curricula and activities focusing on the environment.” The Business School’s socially progressive stance, observes Gladwin, has contributed to its reputation as a “first mover” in environ- Frederick A. and Jerold E. Ring, Dow mental management. Barbara M. Erb Chemical Company “The attitudes, values and cultures (at Michigan) make it easier to explore what in some business schools Special Thanks would be viewed as threatening,” he says. “We have great The University of Michigan Business School wants potential to become the world leader in regard to sustain- to thank Frederick A. Erb, BBA ’47, Barbara M. Erb able business.” and Jerold E. Ring, director of global contributions Gladwin is the author of more than 125 articles, cases and community programs at The Dow Chemical and chapters on international and environmental man- Company, for their generous support of the four- agement and eight books. He is something of a trailblazer month, 18-session lecture series, Sustainable himself and well-suited to tackle these ambitious goals. Development, Community and Business. His initial stirrings of environmental consciousness sur- faced as an undergraduate student government leader at

20 / FALL 1999 How Rich Are You? Wayne

Michael J. Schimpf Michael Baker on

With the stock market going gangbusters and PRESSING E-anything turning mere mortals into multi- the Value PROBLEMS millionaires, the focus these days is on financial SERIES wealth. But raw intellect alone is not what separates INTELLECTUAL the one-comma from the two-comma incomes. Timing CAPITALand luck are factors, of course. So is social capital. of Social Social capital is the “who you know” in the old adage: It is not what you know but who you know. Today, however, the adage should advise: Success is what you know and who you know. Wayne Baker, a professor of organizational behavior and human resource management Capital and self-described economic sociologist with more than 20 years in the field, brings quantitative analysis to the who you know—the science of human relationships. Baker has studied both the Chicago Board of Trade and the Chicago Board of Options Exchange as social communities and analyzed the networks of

Dividend / 21 relationships among traders and brokers on the exchange floors. He found personal relationships affected the trades the brokers made, with whom they traded and with whom they did not. He is the first scholar to measure this net- work of interactions and their outcomes, and show that social networks are systematically related to activities as important as the direction and magni- tude of stock price volatility. “Economists will say it is all supply and demand.” Baker explains. “That is partly true. There is an intervening vari- able—the social structure of the traders.” Baker is the author of the 1994 best-seller Networking Smart: How to Build Relationships for Personal and Organizational Success, and he is writing one of the first volumes of a new University of Michigan Business School Management Series titled Innovative Solutions to the Pressing Problems of Business (see page 7). Baker’s book, Achieving Success through Social Capital: How to Tap the Hidden Resources in your Personal and Business Networks, will be available in July 2000. Here, Baker discusses the thrust of his new book, including how to evaluate, build and effectively use social cap- ital. “You can’t change your personality,” Baker says, “but you can learn new skills that will increase your social capital.”

DIVIDEND: The study of social capital is the study of human relation- ships. Human relationships are as old as the human race. Why is it valuable for businesspeople today to pay attention to their social capital? BAKER: One of the great organizing myths of American culture is that we are all rugged individualists. We revere the go-it-alone mentality, the frontier spirit, the lone-wolf initiative. This myth has many names but the message is always the Social capital is the same: Success in America is an individual enterprise. In truth, success depends on two factors—what a person knows, his or her “who you know” in human capital, and the network of relationships he or she has developed, the person’s social capital. The world has changed in such a way that no one person the old adage: can know enough anymore, so he or she has to draw upon information, knowl- edge and resources that exist in other people’s heads. One of the biggest lessons It is not what you people need to unlearn as they enter the world of business, is that success is an individual matter. It is the individual together with the group—his or her net- know but who work of human relationships—that achieves success. Think of your social cap- ital as the resources that reside within your network of personal, social and you know. business relationships. Both individuals and organizations have social capital. When you look at Today, however, the way organizations are changing today—becoming flat, fluid, flexible and dynamic—social capital becomes all the more important. In fast-changing the adage organizations, people work on teams created to facilitate a specific project. They exist for the length of the project, then new teams are formed. In the old should advise: days your power was often based on your formal authority, your formal position. Now your power and influence come from the richness and diversity of your Success is what social capital. A good set of networks is necessary in order to get anything done. you know and who DIVIDEND: Where do you begin? Why is it important to assess your you know. social networks? BAKER: It is important because most people have an inaccurate and distorted view of their social capital. People can tell you about their education and their

22 / FALL 1999 skills. They can describe their jobs and their expertise. When they do, they are talking about their human capital. However, when people describe their net- works and we compare those descriptions with our quantitative analysis of their Most people have networks, we find the results are virtually unrelated. Most people have a defi- cient mental map of the network of relationships with which they are involved. a deficient mental There are a handful of lucky people who, for whatever reason, do have a realistic understanding of their social capital. These people, the research shows, map of the network are more influential and more effective. They are the leaders in the organiza- tions. Most people, however, don’t have that advantage. It is for this large group of relationships that scientific assessment tools are developed. Another interesting factor to note is that there is virtually no correlation with which they between personality type and social network. People can change their networks more easily than they can change their personality. Everyone can are involved. learn new skills.

DIVIDEND: What do you look for when you assess a person’s social capital? BAKER: I ask questions about the relationships people have with others, and the characteristics of those people. I also ask about a person’s affiliations with outside organizations such as professional associations, relationships with customers, church or religious activities, an alumni club, whatever it might be, in order to map an individual’s personal, professional and social relationships. I do this using a Web-based assessment tool I developed together with HUMAX Corp., a local consulting firm. What I find is that people fall into one of 27 different types of networks. Twenty-seven types may seem like a lot, but social networks are complex. One example is the very small, homogeneous inward-looking network. A network of this sort is ideal for building a sense of personal loyalty and cultivating a strong team identification within an organization. But it is not effective when there is a need for new information, learning a new skill or finding a new job. At the opposite end of the social capital spectrum is the entrepreneurial net- work. This is a large network made up of a diverse set of people. It is outward looking. Not many people know each other. This makes the possessor of the network the unifier of disconnected individuals and entities. People with these types of networks tend to be paid better and promoted faster. Why? Because they are more effective, they create more value for the organization, they tend to be able to find jobs when they need them.

DIVIDEND: Once a person has an understanding of the breadth and depth of his or her social capital, how do they go about expanding and enriching the network? BAKER: The first step is analyzing or evaluating your social capital. Once you have a map of your network of relationships, you can decide where you want to go. For example, say a man has a small, homogeneous network made up primarily of other men. A logical way to begin to diversify would be with respect to gender. If a person’s network is inward looking, with few connections to outside organizations, he or she may decide to join an alumni group or a local chapter of a national professional organization. Once you know that, compared with other people who are more successful, you need to develop more outside con- nections, you can devise a plan to remedy this. Let me give you a personal example. I am from the Chicago area, but I had moved away for quite a long time. When I returned to Chicago, a lot of people I knew had moved away. I was on the south side of the city at the University of Chicago and I didn’t know many people. So I took my own medicine and said, “Okay, what is it I like

Dividend / 23 to do?” I like outdoor activities, hiking and mountaineering, that sort of thing. I decided to join the Sierra Club and began attending the local events of the Chicago Chapter. My experience points to another important consideration: Social capital is always a byproduct of something else. If I had no interest in the Sierra Club, if I didn’t support its mission and derived no pleasure from the outdoors, joining the organization to meet people would be a bad idea. Not only would I have little in common with the other members, I would be living a lie. People would wonder why I was there. It is important to join entities you believe in— groups and organizations about which you feel passionate.

DIVIDEND: You make it sound easy to take these steps, but it may be difficult for a lot of people to call the Sierra Club or their alumni associa- tion. How does a person get past this impediment in order to realize the benefit of an expanded social network? BAKER: It is difficult for a lot of people to make that first call, but it is impor- tant to realize small steps can have a big payoff. You only have to do a couple of small things—as long as they are the right things—to achieve a big payoff in terms of building your social capital. For example, if your job affords you the opportunity to join a task force that is exploring opportunities in foreign mar- kets, perhaps in Mexico or Canada, you could just look at it in terms of the work that needs to be done and decline the assignment. Or you can look at it as an opportunity to diversify your network, to become more global. Then, sud- denly, it becomes very easy to accept the assignment. Once, while doing a talk show in Chicago, I had a caller who said, “I work 60 to 70 hours a week and have no time to do any networking.” My response was that there were opportunities all around him all the time. He simply had to open his eyes and look for relationship-building, social capital-building oppor- tunities that existed in his work environment. Evaluate all the opportunities that come your way. Make it a natural part of the work you do, a natural part of your life. Ask that one additional question, “What is the networking potential in this particular opportunity?” You do have to push beyond your comfort level. Like any skill, the more you do it, the better you become. This does not involve an entire change in a person’s lifestyle. Small changes, small wins can have big payoffs. Here’s another example: What if you decided every Monday morning you would call or send an e-mail to someone you hadn’t talked to in a long time. You commit to investing in one of your old relationships. People do get overwhelmed when they think they have to do something every day. What if a change was made once a week? Every Monday morning, before you do anything else, you write one e-mail to a person with whom you are out of touch. Then you forget about it for the rest of the week. In the course of a year, you will have made 50+ investments in your relationships. Think of how those small acts will start to build up in terms of You do have to richer social capital. push beyond your DIVIDEND: Are there any common mistakes people make or misconcep- comfort level. Like tions people can have as they work to increase their social capital? BAKER: One mistake people make is they do what is most comfortable, which any skill, the more is to add someone to the network who is just like them. That practice generally has no networking potential; the more similar someone is to you, the more you do it, the better likely his or her network is similar or the same as yours. Many people think about relationships in terms of what they are going you become. to get—or what they need from another person. That, I think, is exactly the wrong way to go about it. An old Zen saying states if you want to go north, head south. The same is true when you build social capital. You need to take yourself

24 / FALL 1999 out of the equation and think “How can I help this other person?” Small steps can have big payoffs, especially if you diversify in a way that gives you the potential to help another human being. As a byproduct of this engagement, Small steps can you will create a wonderful network of relationships that will be there when you need it. Reciprocity is one of the biggest and most powerful principles of have big payoffs, human interaction. especially if you DIVIDEND: Are you saying the desire to increase one’s social capital cannot be rooted in self-interest? Is there an ethical dimension to diversify in a way social capital? that gives you the BAKER: Yes, there are many ethical considerations. I believe relationships should be managed in a deliberate way. In fact, I think it is unethical to not potential to help manage your relationships. For example, when I think about my students, I think about what their needs might be and I take those needs into account another human when I design my class. If something is not working well, I take their learning into account and make changes. The relationship I have with my students is being. As a important in terms of their education and my professional success. Think about what makes a successful marriage. Lots of studies have shown byproduct of this one of the biggest determinants of a successful marital relationship is that the partners think consciously and deliberately about their marriage, they invest in engagement, you it and, if they are in trouble, they get professional help. When I talk to managers, I advise them to actively manage their relation- will create a ships and assist those who work for them in building their own. I encourage them to think about this in a deliberate way. To ask, “How can I help this junior wonderful network associate? How can I build a network of relationships that will be productive for the organization and good for its customers?” That is an important part of a of relationships that manager’s job. Victor Frankl, the Austrian psychologist who developed logotherapy and will be there when wrote about his experience in a Nazi concentration camp in Man’s Search for Meaning, talks about the pursuit of happiness. He says if you try to pursue hap- you need it. piness directly, you will always fail and be unhappy. But if your focus is on the pursuit of worthwhile activities, happiness will be yours. The same is true when building social capital. If you go to a meeting just to meet other people and form new relationships for your own self-aggrandizement, people see right through that and you always fail. Social capital is a byproduct, sometimes a very deliberate and conscious byproduct, of other activities.

DIVIDEND: How does social capital benefit companies and organizations? BAKER: Social capital, for example, is critical to the acquisition of venture cap- ital. A series of surveys done by the U.S. Small Business Administration looked at how start-ups and new businesses get venture capital. The main method was through social networks that were maintained for other purposes. There is an informal investing grapevine out there. It is part of an informal, relatively disor- ganized capital market that is enormous in size and scope. Members of this net- work hear about promising start-ups and new ventures from their friends, their colleagues, an attorney, an accountant or whoever it might be. People seeking venture capital find out about good investors in the same way. The Apollo Theater in Chicago was financed through a network of contacts. Word spread there was this great new theater looking for investors, and there were investors on the watch for promising start-ups. We know this method works for small businesses; what we are finding is that it works for large businesses as well. People decide to invest in a company not as a result of a large-scale system- atic analysis of stock potential or some sophisticated technical analysis of a com- pany. Rather, most people make investments based on watching other people or

Dividend / 25 interacting with other people, talking with friends, colleagues, business associ- ates and neighbors. If you change Another example has to do with strategic alliances and joint ventures among organizations. Researchers at the Kellogg School at Northwestern University your behaviors, have found that some organizations are adept at building networks of alliances with other organizations. They make every effort to be good partners and, in there is a much doing so, are able to amplify their capabilities far beyond what they are capable of individually. These days, a company can no longer go it alone. An individual higher probability no longer can even attempt to go it alone. The individual needs social capital; the organization needs it as well. A study done at Dartmouth College found the you will achieve the likelihood of a hostile takeover was related to how isolated the corporation’s board of directors were. If the directors are not well connected, if they don’t results you seek serve on other boards, or very few other boards, they are more likely to be the target of a hostile takeover. Another company, with a well-connected board as well. of directors, will find a white knight if they find themselves the target of a hos- tile takeover.

DIVIDEND: What expectations should readers have as they work to enrich their social capital? BAKER: If you do the HUMAX assessment and decide you want to expand and enrich your social capital, you must be motivated to make changes in your behavior. Perhaps you need to diversify your network by joining a group or an outside organization. By doing that, you will have made a behavior change that will lead to particular results. I know people who have improved their social capital and increased their earnings, made more sales, more profits and improved customer satisfaction. If you change your behaviors, there is a much higher probability you will achieve the results you seek as well.

To conduct an online evaluation of your social network, visit the HUMAX Web site, www.humax.net. The HUMAX assessment is free to the first 100 University of Michigan Business School graduates who contact Baker at [email protected]. The assessment is offered to all other Business School graduates at an educational discount. To register for Wayne Baker’s professional development seminar on social capital at Reunion ’99, visit www.bus.umich.edu/reunion99/, e-mail [email protected] or call (734) 763-5775. To enroll in a three-day Executive Education Course, Networks: Building Sound Capital as a Personal and Professional Competence, April 17–19, 2000, and October 9–11, 2000, e-mail Lucy Chin at [email protected]; fax (734) 764-4267 or phone (734) 763-1003.

26 / FALL 1999 ALUMNI ACTIVITIES

Barnett Helzberg Jr., BBA ’56, received the 1999 Alumni Achievement Award at the Business School’s commencement exercises in April. Helzberg (pictured fourth from left) was CEO of Helzberg Diamonds, one of the largest family owned diamond businesses in the United States, from 1967 to 1995. Under his leadership, the company grew from 11 to 143 stores. Helzberg’s leadership also has shaped the University of Michigan Business School and numerous civic and charitable organizations. At the Business School, he chaired the National Campaign Committee, which led the seven-year capital campaign, 1991–97, raising $100 million for scholarships, professorships, facilities, the endowment and programmatic support. In 1994, he and his wife, Shirley Helzberg, created the Barnett and Shirley Helzberg Scholarship to benefit undergraduate minority students at the Business School. Helzberg and his family were all smiles on Commencement Day: Pictured left to right is son Bush Helzberg, Shirley Helzberg, brother Charles Helzberg, Barnett Helzberg, son Bar Helzberg and Sandy Baer.

The 1999 Emeritus Reunion always draws a welcomed crowd for this special luncheon celebration honoring the Class of 1949 and others who graduated more than 50 years ago. Pictured (left to right) in Row 1: James Gribble, Ellen Monahan, Edith Silverstein, Elinore Vendemelio and Conrad McAlpine. Row 2: Jack Caminker, Marion Krzyminski, Norman Davey, Robert Barnsdale, LeRoy Engelhardt, Robert Hoffer, Jack McClary, Joseph Golow and G. Kenneth Anderson. Row 3: G. Robert Harrington, Frank Mason, John Hoffman, Charles Low, John Gurche, Erwin Bud Wittus, Will Caldwell, Robert Stevens Lawson, A.P. Bart Bartholomey and Charles Lewis. Row 4: Robert Meschke, Ted Sahakian, Paul Rider, Paul Hamilton, Charles Plumb, David LaMoreaux, Walt Ream, Orrin DeLand, Price Burgess, John Stegeman, Professor Dallas Jones and Professor Alfred Edwards.

Dividend / 27 TheThe SecondSecond AnnualAnnual UniversityUniversity ofof MichiganMichigan BusinessBusiness SchoolSchool GolfGolf OutingOuting

The University of Michigan Golf Course June 18, 1999

28 / FALL 1999 Dividend / 29 CLUB NEWS

Seattle More than 40 alumni gathered at Chateau Ste. Michelle Winery in Woodinville, Washington, for the Seattle club’s inaugural dinner in May. Allen Shoup, BBA ’65, hosted the event. He is president and CEO of Stimson Lane Ltd., which owns and operates Chateau Ste. Michelle, Columbia Crest and other Washington State and Napa Valley wineries. Pictured (left to right) are Jason Sindler, MBA ’97, a financial analyst at Stimson, who helped organize the event; Allen Shoup; and Seattle club president Sang Kim, MBA ’96.

Thailand The University of Michigan Alumni Association of Thailand Hong Kong hosted a reception for Ralph J. Gerson, JD ’75, president and A whopping seventy-plus graduates attended a CEO of Guardian International Corp., in April. Pictured (left Hong Kong Club event in May. to right) are Danai Kramgomut, MBA ’97, Lady Waree Hawanonda, MBA ’59, Vichien Kulvaraporn, MBA ’97, Ralph Gerson, Sathist Sathirakul, MBA ’91, Napit Teparak, MBA ’97, Kamchorn Sathirakul, Econ ’59, Wachirachai Koonamwattana, MBA ’97, and Bhichar Damrongpiwatt, JD ’74.

Chicago Philadelphia The University of Michigan Sue Lang, MBA ’86, Business School Club of arranged an alumni gath- Chicago hosted a Happy Hour ering—“some cheer and for recent graduates and beer”—for graduates Brazil interns at John Barleycorn living in Philadelphia at Alumni living in São Paulo hosted a welcome Memorial Pub. Lisa Frick, Dickens Inn in April, dinner for newly admitted Business School stu- MBA ’96, and Jim Davis, MBA writes Mike Ferrante, dents from Brazil. ’98, organized the event. MBA ’98, and club contact.

For a listing of upcoming activities, including Alumni Club events, visit the University of Michigan Business School Web site: bus.umich.edu/news/events.html. Detailed information on club events may be found at the Alumni Relations Web site: bus.umich.edu/cgi-bin/alumni/calendar/event-browse.

30 / FALL 1999 CLASS NOTES

Alice Anne (Ritchie) Navin John C. Thomas Paul S. Brinser Jr. 45 BBA ’45 BBA ’50 58 BBA ’58 is a retired computer programmer now “I’m married to Yvonne and we have retired from Chevrolet Motor Division living in Hightstown, N.J., near Princeton. five children, 16 grandchildren and in 1995 after 35 years. “I worked in the three great granddaughters. I moved to New York City tri-state area contacting Lillian Lee McLaren Boca Raton in 1964 and started my own dealers to improve customer service in 48 BBA ’48 law firm. I am now senior attorney at Chevrolet dealerships. I’m enjoying my “After graduation I went to Michigan Thomas and Thomas. My business retirement years in Encinitas, Calif., Bell and became a supervisor in revenue administration education is equally trying to learn how to play golf and accounting. My last job involved writing important in my practice as my legal attempting to surf in the Pacific Ocean,” methods for revenue accounting,” says education. I miss my classmates, but says Paul. Lillian. “I then stayed home caring for I was in Michigan for the 1998 national two sons, one of whom is an attorney championship,” says John. Judy (Richman) Stein and the other a PhD in electrical engi- BBA ’58 neering,” she adds. Lillian is now hap- Dennis E. Heindel “I was married a year after graduation pily retired in Wellington, Fla. 51 MBA ’51 and took time out to raise three chil- “I retired from Tenneco and now am dren, all of whom graduated from the Robert P. Barnsdale with a smaller independent packaging 49 BBA ’49, MBA ’50 University of Michigan,” says Judy. company as their CEO, Modern “I went into residential real estate sales retired 12 years ago from Ford Motor Packaging in Monroe, Mich.,” says 27 years ago and love every minute of Company after 38 years in financial Dennis. “We have two sons, one in New it.” To contact Judy, who lives in nearby management. “We lived in Ann Arbor Jersey and the other in Monroe, and West Bloomfield, about that new home for about 50 years,” says Robert, “and two granddaughters, Jennifer, 12, and you’ve been looking for, e-mail then built a new house in Saline four Jessica, 9, both big Michigan boosters.” [email protected]. years ago. My wife and I have been mar- ried for over 52 years and have five col- Jerome Halperin Lynn R. Evans lege-educated children. We spend six 52 BBA ’52 59 BBA/MBA ’59 months each winter at our home in retired from Coopers & Lybrand after Spring Hill, Fla., and enjoy UM sports, lives in Bloomfield Hills and works as 39 years and became president of the a VP and senior consultant for Right cruises, gardening, volunteer tax aide Detroit Investment Fund, a $52 million for AARP and our church affiliation.” Management fund that invests in companies wishing Consultants in the Torcome Sahakian to expand or relocate in Detroit. He has human resources BBA ’49 since retired from there and is residing area. Lynn spent in nearby Birmingham, Mich. You can 33 years with GM in is a retired food broker/consultant reach him at [email protected]. residing in West Bloomfield, Mich. executive human “I look back on a rewarding business resources positions William M. Bell in Detroit, Dayton, career which long ago made us finan- 54 MBA ’54 cially comfortable, and look back to my Saginaw and Flint. education at Michigan as the corner- is a retired consultant for Legal Services He remains active in community affairs, stone of whatever success we have Corp. in Washington, D.C. He resides in serving on the boards of Flint’s enjoyed,” says Torcome. Arlington, Va. McLaren Hospital and Brighton Hospital, and is a member of the David LaMoreaux Erland Reuter M Club board in Ann Arbor. You can 50 MBA ’50 BBA ’54 reach him at [email protected]. is chairman of the board of directors of is president of the Reuter Company in the Huron River Area Credit Union and Monterey, Calif. He can be reached at Richard J. Ford resides in Ann Arbor. [email protected]. BBA ’59, MBA ’60 has retired as a purchasing adminis- Vern Terpstra John Tower trator for Ford Motor Company and BBA ’50, MBA ’51, PhD ’65 56 MBA ’56 lives in Grand Blanc, Mich. “I’m now a professor emeritus at the retired in August 1999 as a full-time Business School, but I work with the faculty member teaching MIS and Web area centers here, as well as with the page development courses, with 22 years William Davidson Institute. Hosted a as associate dean and one year as Fulbright Scholar from Slovakia, and interim dean of the school of business the 7th edition of my International administration at Oakland University in Marketing text came out in 1997. It now Rochester, Mich. John will continue includes Chinese and Indonesian edi- teaching part-time and serve as a con- tions, and the latest edition will be sultant on the new high-tech business released in 2000,” says Vern, who can be school building under construction. You reached at [email protected]. can reach him at [email protected]. Richard and Joan Ford

Dividend / 31 Tim Richard firm in the U.S. He has spent his entire He and Karon have three children. “Ted MBA ’59 career there, and was managing partner just graduated with a BArch. from the “I abandoned post-graduation notions of from 1981 to 1993. He works in the family University of Kansas, Tiffany graduated marketing in favor of telling the truth business succession planning area. from Florida State in 1997 with a degree in journalism at papers in St. Joseph, in fashion merchandising and Kathy is Kalamazoo and Livonia (HomeTown Paul S. C. Hsu attending the University of Florida and Communications Network),” reports 64 MBA ’64, PhD ’74 majoring in finance,” says Stan, who also Tim. He received an award from the is Far Eastern Group Chairman and enjoys attending national stock car races Michigan State Bar in 1995, from the Professor of Management, Yuan Ze in Daytona and Homestead. You can Wayne State journalism faculty in 1997 University, Taiwan. He and his wife, reach him at [email protected]. and was elected to the Michigan Florence, live in Taipei, while their Journalism Hall of Fame in 1998. “Also in three sons, William, Irving and Jack, Paul Sheldon Foote 1998, my Australian shepherd Sheila won work in Hong Kong and New York. Paul 67 BBA ’67 her Companion Dog title in obedience, returned from banking to academia in is professor of accounting at California and my wife Nancy spotted this beautiful this position, the first endowed chair State University, Fullerton. He served as retirement home in northern Manistee established in a Taiwan university. The the chairperson for the second annual County. I retired in May 1999, but am donor, the Far Eastern Group, is one of “Strategic Forecasting: Planning and still active in the Michigan Freedom of the top five conglomerate business Budgeting” conference in August, and Information Committee, fighting secret groups in Taiwan. He can be reached at for 1999–2000 will be a visiting pro- government meetings,” says Tim. [email protected]. fessor of accounting at the University of Washington in Seattle. You can reach William C. Schmidt Frank Legacki him at [email protected]. 60 BBA ’60, MBA ’61 MBA ’64 Ronald L. Sladky has just retired from being CFO at was president and CEO of Kaepa Inc. 70 MBA ’70 DowElanco in Indianapolis and has (athletic footwear) and sold it to Umbro moved back to Midland, Mich., where he Inc. in March 1996. He is now senior is president of Master Chemical Corp. spent many years with Dow Chemical. VP, a founder and principal owner of in Perrysburg, Ohio. He can be reached Rosebud Solutions, LP, a healthcare at [email protected]. 61 Joseph E. Nida software company recently relocated to Robert P. Weingart BBA ’61, MBA ’62 Ann Arbor. He was inducted into the MBA ’70 is the founder and chairman of Nida & University of Michigan Athletic Hall has been a financial planner and invest- Maloney LLP, a boutique law firm spe- of Honor in fall 1995 and married ment counselor for the past 25 years. cializing in securities and transactional Alicia Torres on August 8, 1998, in He owns his own firm in Grosse Pointe matters. “I am corporate secretary to Philadelphia. You can reach him at Farms, and has made his home in Troy, two NASDAQ companies and am the fl[email protected]. Mich., for the past 30 years. He recently chairman of the Central Coast Venture retired as a commander from the U.S. Capital Forum, which was modeled from Jerry M. Brown Naval Reserve after serving 32 years in Michigan’s program,” adds Joseph who 65 BBA ’65, MBA ’66 various aviation and intelligence billets. can be contacted at [email protected]. is president of Molly Maid in Brighton, Mich. “After 30 years of management Kathy Harsany Frank S. Spies experience in the military, telecommu- 71 MBA ’71 BBA ’61 nications, construction and business is working on a masters degree in bilin- “After 12 years as an attorney in solo insurance sales, I’ve started a family gual special education (a post-retirement practice, I joined Bensinger Cotant business with my two sons,” says Jerry, second career), “and I have become Menkes and Aardoma in Grand Rapids who can be reached at [email protected]. interested in the business of special edu- in 1997,” says Frank, who specializes in cation, a commodity where pricing liquor, product and premises liability as Gordon G. Shaw mechanism is thwarted by government well as insurance coverage defense. You MBA ’65 intervention,” adds Kathy, who resides in can contact him at [email protected]. contributed an article on strategic plan- Greenwich, Conn. ning for the May–June 1998 Harvard Dale R. McGinley Business Review, which subsequently Thomas L. Pickles 62 MBA ’62 appeared on the front page of The Wall BBA ’71, MBA ’72 retired as manager of real estate for Mobil Street Journal on May 7, 1998. “I’ve retired recently rejoined McDonald’s after Oil Corporation in London, England, after 33 years with 3M as executive 13 years in the advertising business in after 28 years with the company. “I’m now director of planning and international. Los Angeles. “I missed the burger busi- living in Sanibel, Fla., and involved in Previously I was managing director of ness and the midwest lifestyle,” says Tom, many volunteer activities on the island,” 3M New Zealand in Auckland,” says who is now in charge of McDonald’s says Dale, who also is doing some con- Gordon, who is presently building a global alliance with the Walt Disney sulting in commercial real estate. You home in Tucson and writing a chapter Company. You can reach him at can reach him at [email protected]. in an MBA textbook for Oxford Press. [email protected]. Ed Parks Stanley T. Rzad Nancy Teague MBA ’62 66 BBA ’66 BBA ’71 is presently serving as vice chairman of is living in Key West and employed as For the last three years, Nancy has been Plante & Moran, the 12th-largest CPA finance manager of City Electric System. selling Manhattan co-ops and condos

32 / FALL 1999 Building Coalitions to Break Barriers Jesse Hill Jr., MBA ’49 Jesse Hill grew up in St. Louis with business in his blood. His grandfather owned the Dennis Moving & Furniture Company, and from his horse-drawn wagon sold coal and wood in the winter, ice and watermelons in the summer and opened a small used fur- nishing shop that he stocked with the cast-offs of the families he moved. “I started working at age 12 doing recycling, which was my grandfather’s influence. Other people’s junk was his merchandise for recycling or reusing,” says Jesse. “I recruited and hired boys, 10 to 12, showed them how to collect and went into business.” His interest in math took him to Lincoln University in St. Louis, where he received his B.S. in math and physics in 1947. “It was a state school with an outstanding academic record and was the most economical way to get an education,” he explains. “I wanted to mix math and business and the only way to do that was to be an actuary. In 1947 there was only one school in the United States with an actuarial sciences program, so I applied and entered the University of Michigan Business School.” As a brand new MBA in 1949, Jesse Hill packed his bags, boarded a train and headed straight to Atlanta. “In Black America, Atlanta is a special mecca for busi- ness and education,” explains Jesse. “There were pioneering businesses in life insurance and banking, and some of those pioneers were based in Atlanta. I knew several people there through contacts, and in summer school worked in one of the dining halls and became friends with some other people from Atlanta. J. Schimpf Michael One contact was a senior officer at the Atlanta Life Insurance Company, and I was only the second Black actuary in the country.” And so he began his long and outstanding career as an actuarial assistant in 1949. Ultimately he went on to become an actuary, then vice president and chief actuary, and in 1973 was named the company’s third president and CEO—the first non-family member to head the company. “The Atlanta Life Insurance Company was founded by a former slave, A. F. Herndon, who was succeeded by Norris Herndon, who controlled about 80 per- cent of the company stock. I handled a lot of behind-the-scenes assignments,” says Jesse. “One day Mr. Herndon decided he would become chairman only and wanted me to be elected president. The company was the largest Black American enterprise in terms of net worth and gave assistance to a lot of other businesses.” Hill ultimately became chairman, a role he relinquished in 1992, and then retired from the company in 1995. But that’s only a small part of the Jesse Hill story. “My mother was a member of the Urban League and the NAACP,” says Jesse, “and when I got to Atlanta I went straight to both offices and volunteered. I also lived at the Butler Street YMCA, which was the headquarters for the Black leader- ship in Atlanta and even housed the first Black police precinct.” He became chairman of the voter registration movement in Atlanta throughout the late 1960s and 1970s, and had a strong role in registering more than 50,000 new voters. “Rosa Parks was an office worker for the Atlanta Life Insurance Company in Montgomery when she touched off the bus boycott,” explains Jesse, “and one of the boycott leaders was a staff manager for the company. The Atlanta Life Insurance Company was the backbone of support for the civil rights movement in Atlanta and Montgomery.” Jesse Hill’s work with voter registration ultimately led to his running all the campaigns of Maynard Jackson, who became mayor of Atlanta, and Andrew Young, who was elected to Congress and then named ambassador to the United Nations. During his career he also served on the boards of several companies, including Knight-Ridder, Delta Airlines, “Rosa Parks was an office worker for the Atlanta Life National Services Industries and others, from which Insurance Company in Montgomery when she touched he finally has stepped down this past year. He also was the founding director of MARTA, Atlanta’s trans- off the bus boycott, and one of the boycott leaders was portation system, and served on the board of direc- a staff manager for the company. The Atlanta Life tors for the 1996 Olympics. Has Jesse Hill slowed down? “I’m giving more Insurance Company was the backbone of support for the time to my six grandchildren, and sharing the joys of being a grandfather,” he says, “but I certainly haven’t civil rights movement in Atlanta and Montgomery.” retired to the normal fishing venue.” He was the founder, with two partners, and is the current vice chairman of Concessions International, which operates food, beverage, news and gift shops in various airports throughout the U.S. In December 1996 he acquired control of H & W Technologies Inc. in Baton Rouge, Louisiana, which he serves as chairman and CEO. The company’s Magnetic Fluid Conditioner addresses the problem of corrosion and scale in boiler pipes and bacteria and algae in cooling towers. He also is involved in a company that cleans up oil spills much more efficiently than done presently, but the market is difficult to penetrate, he says. The bottom line is that Jesse Hill Jr. is a builder. “We didn’t have as much confrontation as you might expect in the older days of the civil rights movement,” says Jesse. “Many changes I was honored to be at the nerve center of were brought about by bridge building. We strategically moved barriers by building coalitions. There were occasions where we had to protest and threaten boy- cotts, but I had the pleasure of having many barriers removed by bridge building.”

Dividend / 33 for the Corcoran Group, a large resi- T.G.I. Friday! dential real estate company. After selling art and pianos, Nancy dove into Paquita Davis-Friday, the New York City market at the begin- ning of its meteoric upswing. “In this BBA ’91, MAcc ’94, PhD ’96 market, the buying process requires No, this is not a commercial; rather, it is a humble attempt to reacquaint you with compromise, courage and the ability to a remarkable alumnus. According to Professor Eugene Imhoff, Accounting Area sustain losses incurred by bidding wars,” Chair, “Paquita Davis-Friday is one of the most outstanding accounting academi- says Nancy. If you’re looking for a nice cians I have ever known. Her attitude about life and learning is so terrific, I wish little place in Manhattan, contact Nancy I could bottle it up…so others would benefit from it.” Currently an assistant pro- at [email protected]. fessor of accounting at the University of Notre Roy A. Pentilla Dame, Professor Davis- 72 MBA ’72 Friday will serve as a vis- is deputy director of the state Treasury iting scholar at Emory Department in Lansing, where he has University’s (Atlanta) worked since 1977. “We manage $45 bil- Goizueta Business School lion of assets,” says Roy, who is an active during the 1999–2000 Rotarian, has just completed a six-year academic year. But that’s term as director of the Michigan not all! Association of CPAs and is an adjunct After earning four accounting professor at Lansing degrees at the University Community College. You can reach him of Michigan (she also at [email protected]. received an MA in Applied Economics) Peter Allen Paquita decided it was 73 MBA ’73 time to give something to “I’m still teaching since 1982 as an the University that had adjunct. Hired former student David given so much to her. Kwan, MBA ’85, in 1986 and started As a result, she decided to Allen & Kwan Commercial in 1996, an honor her grandparents Ann Arbor–based real estate develop- by funding an endowed ment and consulting and brokerage scholarship in the amount firm,” says Peter, who is actively involved of $50,000 at the Business in the redevelopment of downtown School. Says Paquita, Ann Arbor, including condos, apart- “I was a National Merit ments, offices and retail. “Come visit us Scholar so I received at www.annarbor-realestate.com.” external and internal scholarships. I also Charles C. Burnham worked at the J. Schimpf Michael BBA ’73 Development Office (Michigan Telefund) from the day I set foot on campus. Working with the Development Office helped me see the importance of alumni is chairman and CEO of the Burnham giving. After speaking with alums and seeing the distribution of their contributions, Insurance Group, which he founded in I decided I wanted to help when I graduated. I also wanted to give back the scholar- 1978. “We have 115 employees with ship money I received so it would be available for others.” The John Robert and offices in Battle Creek, Kalamazoo, Minnie Lee Bussey Endowed Scholarship Fund, administered by the UMBS, is an Niles, Jackson, Hastings and Cadillac, endowed scholarship fund for African-American students in the BBA and MAcc pro- Mich.; Chicago and Cleveland, says grams. “I am overwhelmed by the opportunities my Michigan degrees have afforded Charlie. “We have two divisions, retail me. I know I was able to earn those degrees because of the generosity of scholarship and financial institutions. In 1999, our donors and other philanthropists who support the infrastructure of the UMBS. I company qualified as a Top 100 insur- think it’s only fair that I return at least some of the benefits Michigan has given me.” ance agency in the U.S. based on com- Wait, there’s more! Davis-Friday has recently joined the Business School mission income. My daughters attend Development Advisory Board. When asked about the appointment she said, “Ellen UM. Katie will be a senior this fall, and Abramson invited me to join the Advisory Board. I have done research here at Stephanie will be a sophomore,” he adds Notre Dame to get ideas about how to increase alumni giving. Additionally, I stress proudly. You can reach Charlie at the importance of alumni giving to my classmates.” Says Imhoff, “I greatly respect [email protected]. and admire her balanced view about life. Paquita finds time to do good in the com- munity around her. She is truly a beautiful, wonderful person who has the admira- Francois Grossas tion and respect of all who know her. I am so proud to have had the opportunity to MBA ’73 touch her life, and to have been her friend and colleague during her time here at worked for Chase Manhattan Bank Michigan. She is a wonderful role model!” after graduation in Paris, New York and When asked how her colleagues at Notre Dame view her contribution to the Brussels. He left Chase in 1988 and Business School, Paquita responded, “I think my colleagues appreciate my loyalty to joined the International Finance Corp., my alma mater.” Enough said! GO BLUE! the private sector arm of the World Bank, in Washington, D.C., where he is

34 / FALL 1999 responsible for syndications. “It’s a lot of manage a $3.5 billion debt and equity Lawrence A. Crosby fun and keeps me in regular contact real estate portfolio in the northeast 77 MBA ’77, PhD ’79 with about 120 commercial banks and with overall responsibility for new pro- “After a successful academic career at institutional investors in the U.S., duction averaging over $500 million the University of Nebraska and Arizona Europe and Japan,” says Francois. annually and management of the State University, I went into consulting “I have three children: Jennifer, 26, existing portfolio,” reports Bill, who and was head of an international net- Charlotte, 24, and Jeremy, 21. Jennifer can be reached at billnorton@ work of marketing research companies followed my great advice, graduated northwesternmutuallife.com. focused on customer satisfaction meas- from Michigan and now works for urement,” says Lawrence. “More recently, Harza Engineering in Chicago. The Craig W. Wells I founded Symmetrics Marketing Corp., other two are still in college.” You can MBA ’74 in Tempe, which provides research reach Francois at [email protected]. is vice president of Chase Manhattan and consulting around the employee- in Los Angeles. “I’m looking forward to customer-profit chain and has a H. Merritt Kinsey seeing the over-the-hill gang (MBA class strategic alliance with the Human MBA ’73 of ’74) at Reunion ’99 in October,” says Resources Strategies Group of Deloitte “My career has taken me from Ford Craig. If you care to discuss Craig’s & Touche LLP. My wife Judy is a school Motor in Dearborn, to 15 years with definition of over the hill, e-mail psychologist, son Ryan is a senior at Multifold International, a paper pack- [email protected]. Northwestern and daughter Valerie is a aging business in Cincinnati, and in senior in high school.” You can reach 1996 I moved to Grand Junction, Colo., Jason G. F. Wong him at [email protected]. to become general manager of Western BBA ’74 Slope Industries, a machinery builder in “I received my JD and LLM from Jimmie Emerson the packaging industry. Lois and I have Georgetown University Law Center, and MBA ’77 two children. Adam, 20, is a sophomore am senior partner with Wong, Feldman “For the past three years I have been an at Johns Hopkins, and Sarah just grad- & Kim in Honolulu, which primarily instructor in the Naval Junior ROTC uated from high school. We enjoy the serves clients in corporate, real estate, program at Mountain View High School beauty of Colorado and enjoy hiking, construction and international matters,” in Bend, Ore.,” says Jimmie. “I retired skiing and all outdoor activities.” You says Jason. “I’m married to Catherine from active duty in the Navy in 1995 can reach him at [email protected]. and have three sons, Edward, Phillip after 24 years of service with the rank of and Bennet, who I hope will attend Captain. My wife and I reside in Bend Gary P. Zembala UM…like my father, brother, sister, MBA ’73 where she has taught sixth grade for the brother-in-law, uncles and myself!” You past two years at Morning Star Christian is now a consultant in Ann Arbor, can reach Jason at [email protected]. School.” You can reach Captain Jimmie working with a variety of companies in at [email protected]. operations and information systems. Mitchell A. Goodkin 75 MBA ’75 Larry Friske Nicholas Athanassiou is senior technology licensing specialist 74 MBA ’74 and intellectual property attorney with MBA ’77 “After graduation I joined Hueblein’s the Technology Management Office of is owner and president of Essex Realty international division and for the next the University of Michigan, and is associ- in Montclair, N.J. “I met my wife Keiko 17 years lived and worked in the U.S., ated with the Office of General Counsel. at UM in 1975, and she is a computer Europe and Japan,” says Nicholas. “In Mitchell invites you to visit their Web specialist in New York City. Montclair 1990, I enrolled in the University of South site at www.tmo.umich.edu or to contact is a grand Victorian historical commu- Carolina’s PhD program in international him at [email protected]. nity, and I invite any alumni to visit,” business and strategic management and says Larry. after graduation joined the faculty of Captain Christopher D. Knaggs, USN Northeastern University’s College of BBA ’75 Chuck Hawkins Business Administration in Boston.” He is currently serving as the chief financial 78 BBA ’78 can be reached at [email protected]. officer and chief of logistics for the “Since leaving the business school I got submarine force in Pearl Harbor. my CPA and master’s degree. In 1983 I Lisa (Fritz) Ellis Chris continues to enjoy riding sub- married my lovely wife Pat and we have MBA ’74 marines and the wonderful weather two wonderful daughters, Jean-Marie, is international logistics manager for in Hawaii. He also completed the 14, and Kelly, 13. I spent the last 21 years Derby Industries in Louisville, Ky. executive course at the Business School with the University in the business and “Robert Primeau, MBA ’74, and I got two years ago. You can reach him at finance division. But in August 1999, together after over 22 years and have [email protected]. I started a new job as the associate vice been very happy together for two years chancellor of financial services at East now, although we live six hours apart,” Roland Hwang Carolina University in Greenville, North says Lisa. “We hope to move to an 76 MBA ’76 Carolina,” says Chuck. exciting new place and have some is an assistant attorney general with the adventures together soon,” she adds. Michigan Department of Attorney Jong Hwa Lee General. He works on transportation MBA ’78 William H. Norton matters and currently serves as chair of “I went to work in New York City for MBA ’74 the Michigan Advisory Committee to the Korea Associated Securities after gradu- is regional director of Northwestern U.S. Commission on Civil Rights. You ation, and then in 1986 went to Manila Mutual Life in Washington, D.C. “I can reach Roland at [email protected]. to work at the Asian Development Bank,

Dividend / 35 a multilateral development bank with 57 International, David has been Larry Pachter member countries. In September 1998 appointed as president of the Latin BBA ’79 I moved to the private sector group American Mission in Miami. The LAM “I started my own law firm with two which helps develop private sector invest- combines Christian concern with partners in 1996, and in January 1999 ments. My current responsibility covers holistic outreach to the poor in Latin we moved to Deerfield, Ill., about 10 Vietnam, Thailand, Cambodia, Laos and America, and through Latin Americans minutes from my home in Highland Myanmar as well as some other projects and Hispanics in the rest of the devel- Park,” reports Larry. “My concentration in various parts of Asia. If anyone has a oping world. It promotes innovative pro- is in commercial real estate, both institu- chance to visit Manila, holler. I can be grams using business and micro credit tional and entrepreneurial. I have been reached at (63-2) 632-4865 or by e-mail as a tool for helping the poor, and for married for 18 years to Sandy Starkman at [email protected]. creating foundations for the support of and have two sons.” You can reach Larry programs for those in need. You can at [email protected]. Fuad S. Saba contact David at [email protected]. MBA ’78 Michael Bow Eric Sternberg is a partner with Ernst & Young LLP MBA ’79 1 MBA ’79 in New York City. “After 5 ⁄2 years in Colorado my family and I are moving “I exited the corporate world in 1992 “My son Cole is now a junior at back to the east coast. I’m transferring and am now consulting individuals and Villanova, and my daughter Claire is a to the national office, international tax small businesses on financial matters junior in high school. We’ve now lived services, of Ernst & Young,” says Fuad, from my home office in Stafford, in California for 15 years, and I’ve just who will focus on implementing the Texas,” says Mike, who also is into some left 3com. Hope to see everyone at the firm’s tax consulting process in large serious baseball card buying and selling. ’99 reunion,” says Eric. international tax projects. “I hope to To discuss your financial concerns, join the UM alumni association in New Kentucky basketball or to buy some Jay L. Welford York or New Jersey, where we’ll reside. 1960s baseball card sets, contact Mike BBA ’79 You can reach me at 212.773.8179 or at [email protected]. is a partner with the Detroit law firm [email protected]. All the best to the of Jaffe, Raitt, Heuer & Weiss PC, MBA ’78 folks,” adds Fuad. Bonnie J. Brown having been there since 1982. “I spe- MBA ’79 cialize in bankruptcy law and corporate Karen (Law) Wiltsie is president of Brown Consulting in reorganization. My wife, Lisa Roth BBA ’78, MBA ’85 Morrisville, N.C. She can be reached Welford, is assistant director for clinical is a partner in the assurance and advi- at [email protected]. services, Omnicare Inc. We have two sory services group in the Detroit office daughters, Rainel, 12, and Mindy, 10,” of Deloitte & Touche and currently William “Chip” Ellis reports Jay, who can be reached at serves as the professional practice BBA ’79 [email protected]. director for the firm’s Michigan practice. “After graduation I’ve lived and worked Karen also serves as a member of the in the international telecommunica- David F. Ferreira William A. Paton Fund Advisory Board tions/Internet industry in Hawaii, Asia 80 MBA ’80 at the Business School and as a board and South America. I now own a founded Back Bay Consulting in member of the Michigan Association of telecommunications services business Ridgewood, N.J., in 1998. “My consulting CPAs. She is married and has two in Spain and Ecuador,” says Chip, who focuses on three key elements: linking daughters and a son, ages 17, 9 and 12, is based in Fort Lauderdale and can be strategy, structure and people; succes- respectively. They live in Bloomfield reached at [email protected]. sion planning; and executive assessment Hills, Michigan. and development,” explains David. “It’s Michael D. Klann been an eye-opener to see how many Arthur E. Albin BBA ’79 clients don’t understand a basic HR 79 BBA ’79 1 principle: Identify your top talent, let “I worked for IBM for 2 ⁄2 years then was “After 18 years of marriage and rela- filled with the Holy Ghost and entered them know and reward them accord- tively carefree lifestyle, including inter- full-time ministry. I’ve been preaching ingly. It’s been fun to take what I national travel, scuba diving and the word of God for 18 years and am learned and developed while at GE, wilderness backpacking, Pam and I are currently traveling as a full-time evange- Beneficial and KPMG and bring it to the thrilled to have joined the rest of the list. Can’t imagine anything more marketplace,” adds David, who can be world. Our son Cameron was born in rewarding,” says Michael, who lives in reached at [email protected]. May 1998. We are learning how to be Modesto, Calif., and can be reached at parents and loving it, and after a year [email protected]. Randall S. Van Reken we are positive that parenting has been BBA ’80 our best adventure yet,” says Arthur Dave Kubiak is founder and president of Southern very proudly. You can reach him at MBA ’79 Nevada School of Real Estate, the [email protected]. has left Sumitomo Bank to join two largest real estate school in Nevada. partners in Civic Financial Associates, He was member of the year of the Real David Befus a commercial real estate finance Estate Educators Association in 1997 MBA ’79 advisor with offices in San Francisco, and is the author of six textbooks on After six years building the micro- Philadelphia and Los Angeles. He can real estate and taxation. You can reach finance division of World Vision be reached at [email protected]. him at [email protected].

36 / FALL 1999 development andsocialeventsforalumni. School communityandsponsorprofessional These contactsprovidealinktotheBusiness Alumni Clubs&RegionalContacts [email protected] Kleino, MBA’93,954.851.8398, *South Florida/FortLauderdale 336.794.0806, [email protected] North Carolina 305.441.6196, [email protected] Miami 713.853.3182, [email protected] Houston 817.967.9209, [email protected] Dallas/Fort Worth 512.246.0823, [email protected] Austin 404.870.1409, [email protected] Atlanta SOUTH [email protected] MBA ’96,612.334.4844, *Minneapolis/St. Paul 913.381.9651 Kansas City 313.931.1400, [email protected] *Detroit 216.274.4611, [email protected] Cleveland 513.983.1100, [email protected] Cincinnati 312.946.2710, [email protected] *Chicago MIDWEST 301.718.7844, [email protected] *Washington, DC 215.656.5410, [email protected] *Philadelphia 212.816.6000, [email protected] *New York 212.621.9552, [email protected] New Jersey 860.677.3683, [email protected] Hartford 508.357.5768, [email protected] *Boston EAST * UMBS Alumni Clubs. alumni -SamSchwarzwald,MBA’99 -JayCarrillo,MBA’94 -BenRoden,MBA’97 -GregLipper,MBA’97 -GeoffAllen,MBA’96 -PeterScott,MBA’95 -LizCanis,MBA’97 - SusyLee,MBA’99 -JohnCochran,MBA’97 -SilviaCheskes,MBA’99 -JeffDrake,MBA’98 -JeffNorman,BBA’89 -JohnJenks,BBA’53 -MichaelFerrante,MBA’98 -KarenMishra,MBA’88 -MikeWeber,MBA’91 -TomDolan,MBA’94 -LaurieSpindler, -Jeff or [email protected]. Get involvedintheUniversityofMichiganBusinessSchoolalumnicommunity in yourarea!Formoreinformation,calloremailregionalclubcontact, 91.11.462.7505, [email protected] India 852.2.918.7828, [email protected] *Hong Kong 86.1.06.463.8550, [email protected] Beijing ASIA [email protected] Kouassi, Ph.D.’83,226.36.5713 West Africa(IvoryCoast) 972.9.885.1136, [email protected] Israel AFRICA andMIDDLEEAST 58.2.285.5211, [email protected] Venezuela 52.5.514.4443,[email protected] Mexico 905.474.8197, [email protected] Canada [email protected] *Brazil 54.1.733.1700, [email protected] *Argentina AMERICAS (EXCEPTU.S.) 41.1.267.6969, [email protected] *Switzerland 47.2.283.2622, [email protected] Norway 39.6.855.9414 Italy 44.171.289.3680, [email protected] England [email protected] MBA ’96,43.1.536.0226, Continental Europe Strazar, MBA’98,[email protected] Central andEasternEurope EUROPE 206.694.2166, [email protected] *Seattle [email protected] MBA ’97,408.749.0261, *San FranciscoBayArea 520.684.2772, [email protected] Phoenix 213.743.4036, [email protected] *Los Angeles 303.277.7353, [email protected] Colorado WEST (NorthandSouth) opportunities University ofMichiganBusiness School,July1999 -RicardoCesarei,MBA’98 -AtulBahadur,MBA’87 -MurrayGrant,BBA’49 -FanZhang,MBA’93 -GerardoRuiz,MBA’99 -EduardoPamplona,MBA’97 -SverreLorentzen,MBA’79 -PaulS.F.Siu,MBA’98 -SangKim,MBA’96 -GregGamble,MBA’97 -PerHong,MBA’97 -GerritFitch,MBA’93 -BeatrizMeiggs,MBA’99 -RogelioNores,MBA’89 -RichardChow,MBA’97 -BeatGeissler,MBA’95 -HarryMcElroy,MBA’78 -JoergWindbichler, -Bernard -AndyWong, -Gregor Mentoring Program. the MichiganBusiness Women’s [email protected] forinformation about Be aMentor. MBAs atyourcompany. edu to Ardis at734.763.2463ordardis@umich. Sponsor aMAPTeam. BBA DITL,[email protected]. [email protected], orJasonOlekszyk, Contact DeniseDattomo,MBADITL,at or BBAstudentforadayatyourcompany. (DITL) program. Participate intheDayLife [email protected]. Nichols at734.763.5775or Reunion 2000activities,contactAdriana ’95 or’99andwouldliketohelpplan anniversary classof’60,’75,’80,’90, 2000. Join aPlanning reunion99. register onlineatwww.bus.umich.edu/ ’98. VisittheReunionwebsiteand the Classesof’59,’74,’79,’89,’94and This year,weareespeciallycelebrating be celebratedonOctober21-24,1999. Attend Reunion’99! [email protected]. events. Tovolunteer,contactusat summer interns,andarrangealumni students, advisenewgraduates,welcome region. Bearesourceforprospective fellow alumniinyourcity,countryor Be acontactfortheBusinessSchooland Become aUMBSAlumniContact. Get Involved! Thailand 82.2.527.7326, [email protected] *South Korea 65.371.9519, [email protected] *Singapore 63.2.894.7837, [email protected] Philippines 81.54.202.2222, [email protected] *Japan 84.8.856.9197, [email protected] Vietnam [email protected] 66.3.637.3373 (ext.129),

sponsor aMAPteamoffirst-year If youareamemberofthe -TakeoSuzuki,MBA’76 -MyhaoNguyen,MBA’97 -SathistSathirakul,MBA’91 -NgTockHiong,BSECO’94 -PaulPiedad,MBA’95

-Sang-WookAhn,MBA’94 Contact LauraLutzat Committee forReunion

Host afirst-yearMBA

Reunion ’99will

Contact David

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Alumni Relations Phone: 734.763.5775 Fax: 734.763.9170 Email: [email protected] Ann LaCivita, Director, [email protected] Kathie East, Assistant Director, [email protected] Adriana Nichols, Assistant Director, [email protected] Julie Antis, Assistant, [email protected]

M-Track Services for Alumni Address Updates Post a Job M-Track is the password-protected The name of M-Track’s address-update Employers can post positions for alumni or network for alumni and other members of feature, Tell Us About Yourself, is current students. All postings will remain the University of Michigan Business changing to Personal Profile. In addition online for 30 days. This service is free to School community. M-Track provides a to using Personal Profile, you can update employers. To post a job online, visit our searchable database of information for and your address and contact information by Companies and Recruiters site at www.bus. about UMBS students, alumni, faculty and logging on to the Alumni Relations umich.edu/companies/index.html. Click on staff. website at http://www.bus.umich.edu/ Recruiting at Michigan and then on alumni. Click on Connect to the Alumni Recruiting Request Form. To post a job via Currently, alumni can use M-Track to: Network and then on Address Update. email, send a description of the position, • develop personal and professional Complete the form for both home and job requirements, the name of the contacts; business information and then click on company, and all contact information to • gain insights about companies and Submit Form at the bottom of the page. [email protected]. To post a job via industries; facsimile, send the same information to www.bus.umich.edu • access job opportunities and recruit Watch for other new and enhanced Julie Goodrich, Associate Director of other UMBS alumni for positions in their M-Track services coming soon! Career Development, at 734.647.9324. companies; • identify other alumni working in a given Kresge Business Library — career area, industry, company or city; Online Resources • create and participate in online Career Services for Alumni Alumni can access Kresge Business conferences. Library’s online career resources and Career Center business information at http://lib.bus. Office of Career Development umich.edu. Career information includes Phone: 734.764.1373 M-Track’s Online Discussion links to 600 company web sites, U.S. job Fax: 734.647.9324 sites, international job sites, a relocation Groups (Info X) E-mail: [email protected] Info X provides an interactive forum in guide, and information about career fields. which members of the Business School For business information, click on Find a Job Databases and then link to extensive community can share ideas and inform- Career opportunities for both new and ation about their particular career business web sites. The Kresge Library experienced alumni can be found online site also includes web links to Mentor, the interests. To participate in Info X at http://mtrack.bus.umich.edu/. At the discussions, click on the Online library’s catalog, and other University of M-Track homepage, click on Alumni Michigan library resources. Discussions button on the M-Track home Connection and then on Career Services. page (under Features) and then click on From Career Services, click on Job the Info X icon. Frequent users should Alumni Career Packets Postings to view employment Contact the Career Center in the Office of bookmark the following address: http:// opportunities. mtrack.bus.umich.edu/ichat/. Career Development for career packets containing search-firm contacts, Internet career sites, and guides for resumes and cover letters.

University of Michigan Business School, July 1999 Jim Wheat wife Suanne have two children, Paul, 12, Lori Seleno BBA ’80 and Julianne, 10. “I still aspire to be BBA ’83 “Since March 1979, I have been chief more like classmate Mike Flynn,” adds is a freelance food writer and consultant financial officer for Televideo Inc., a Paul cryptically. in Grosse Pointe Park, Mich., whose public company based in San Jose, work appears in the Detroit Free Press, Calif.,” says Jim. Televideo is a pioneer in J. S. Wynant The New York Times, Style and Quick n network computing and provides inno- 82 MBA ’82 Easy magazines. vative, high-performance technologies, “I’m living in the Boston area with my including terminals and monitors, to charming, lovely and independent wife Martha (McKee) Creaser the business and consumer markets. For Kay and three wonderful children 84 MBA ’84 (Joseph, 10, Peter, 7, and Margot, 4),” a network performance boost, contact is a senior consultant with Hay says J. S. “I’m still with W. R. Grace after Jim at [email protected]. Management Consultants in eight years in New York City, one year in Manchester, England. “After spending Holland, two years in Berlin and now Sudeep Budhiraja one year working as an independent 81 almost six in Boston. Still having fun MBA ’81 consultant in Des Moines, Iowa, I despite more weight and less hair. I’ve “I joined Citibank after my MBA as an returned to England to work for Hay as been enjoying jazz concerts and am international staff employee and this a human resources consultant,” says looking for a new piano teacher after took my family and I to five countries Martha, who adds she has two children, having stopped lessons nearly 30 years from 1981 to 1997. My last assignment Ellen, 8, and David, 5. was as director of commercial banking/ ago.” If you’re good on the ivories, con- global transaction services for Malaysia. tact J. S. at [email protected]. Jack Dolmat-Connell I since have joined the London Business MBA ’84 School as a visiting fellow and am Jean (Benedetto) Clifton working in the area of strategic manage- 83 BBA ’83 has joined the human resource and ment; our research is around companies is executive vice president, CFO and rewards systems consulting firm, the in India. This has allowed us to stay in director of Journal Register Company, a Wilson Group in Concord, Mass., as a India for the first time in 20 years. We position she has held since 1989. JRC partner and managing director. He have just finished building our resi- owns 24 daily newspapers and 186 non- directs the firm’s executive compensa- dence in Chandigarh and are working daily publications in seven geographic tion and high-tech practice areas and on completing our summer home in the clusters. Jean now resides in Newtown, lives with his wife and two children in mountains,” reports Sudeep. You can Pa., with her husband Rich and their Princeton, Mass. He can be reached at reach him at [email protected]. two sons, Kevin and Sean. She can be [email protected] reached at [email protected]. Barry Gesserman Steven H. Hilfinger MBA ’81 Marc Gilman BBA ’84 has held various positions in brand man- MBA ’83 is a member of Dickinson Wright PLLC agement and marketing with the Stroh is vice president, field service products, in Detroit and recently completed his Brewery Co., Vlasic Foods and Campbell for the Vantive Corporation in term in “Leadership Detroit XIX.” Steve Soup Co., where his current assignment Manchester, N.H., which bought is married to Catherine Gore Hilfinger, is to market all brands to “alternate out Innovative Computer Concepts, BBA ’84, and they have two children: channel” retailers, including club stores, the company he co-founded, in 1997. Laura, 11, and Michael 6. mass merchandisers, drugstores and Marc lives in Manchester with his convenience stores. He lives in Wynne- wife Cindy, an attorney, and their Daniel R. Albohn wood, Pa., with his wife Miriam and three children. You can reach him at 85 MBA ’85 their three children, ages 17, 14 and 9. [email protected]. is director, business operations, Asia- You can reach him at [email protected]. Pacific region, for Iridium LLC in Tom Goodale Washington, D.C. “We are currently Eric W. Leininger MBA ’83 accelerating our marketing efforts MBA ’81 is a test development engineer with Ford worldwide,” says Dan. “I have worked is VP, marketing information, for Kraft Motor Co. in Dearborn. He can be closely with our Asia-Pacific Gateways Foods in Glenview, Ill. He was recently reached at [email protected]. and assisted them in setting up business elected to the board of trustees for the operations. Having been so immersed national 4-H Council and the board of Steven R. Lennex in this business during the past three directors of the Advertising Research MBA ’83 years, I have been remiss about staying Foundation. You can reach him at is currently employed by Michael Realty in touch with my classmates and the [email protected]. Company, a commercial real estate bro- B-school,” he adds. “I hope to report kerage firm in Toledo, where he has positive news later in 1999, welcome cor- Paul F. Patek been the top listing agent for the past respondence and look to strengthen old BBA ’81 five years. “I’m married with three ties,” says Dan who can be reached at is president of Fisher Scientific, a labora- daughters, the oldest now a sophomore [email protected]. tory supplies manufacturer and distrib- at Michigan State University,” says Steve, utor in Pittsburgh. “UM is one of our who also serves as vice president of the Carol (Jackson) Durling largest customers, I usually wear a Board of Education for Bedford Public MBA ’85 Michigan football helmet to work and I Schools in Temperance, Mich. You can is principal/consultant with IBM in bleed maize and blue,” says Paul. He and reach Steve at [email protected]. Southfield, Mich. Carol happily

Dividend / 39 announces she married Richard Durling John Francis Kundtz trial real estate investments and selling on May 22, 1999. 87 MBA ’87 ones we purchased five years ago. It’s a was recently promoted to vice president fun yet turbulent market,” says Jim, who M. John Light at Pillsbury Company in Minneapolis. can be reached at [email protected]. BBA ’85 “I’m still very active with recruiting at received his MD degree and now is at the University of Michigan. Also, I Gregory A. Charleston the Department of Psychiatry at the recently completed three marathons in BBA ’88, MBA ’94 University of Cincinnati. “I would be seven weeks: in Duluth, Minn., the Gay is director of finance of the Gale interested in contacting other Michigan Games in Amsterdam and the Boston Group, a publisher of print and Business School grads who have chosen Marathon, as well as the AIDS bike ride electronic library reference products a similarly unusual pathway into medi- from Minnesota to Chicago,” says John. in Detroit. You can reach him at cine,” says John who can be reached in If you can catch him, you can reach him [email protected]. his office at (513) 558-6507. at [email protected]. Larry Jay Fox John Trierweiler Arthur W. Rummler BBA ’88 MBA ’85 BBA ’87 “After graduation I took a job with May is currently the vice president of mar- is an attorney in Chicago. “As a sole Department Stores. After four years they keting and sales for the Time Warner practitioner, I have been working closely merged divisions, I took the buyout and Company’s cable group in Los Angeles. with small businesses,” says Arthur. moved to Florida,” reports Larry. Before that he was head of worldwide “Recently I helped organize a small soft- My wife, Martha, and I now have a marketing for Bumble Bee Seafood in ware business, a consulting group and beautiful daughter named Faith. I am San Diego. “I’ve been married over 10 an adventure travel firm. Each day is dif- the number-one Realtor in Coldwell years to Terry Jo Young, MBA ’85, and ferent, and I enjoy the entrepreneurial Banker’s North Palm Beach Office. we have two children, Kevin, 5, and challenges.” You can reach him at If anyone is buying or selling a home Stephanie, 2,” says John. “Terry is senior [email protected]. or property anywhere in the country, customer financing advisor at IBM please call me and let me refer you to Credit Corp.” Jean (Demmer) Zick our top agent in your area.” You can call BBA ’87 Larry at (561) 625-4742. “My family and Thomas K. Black “I’m currently working for BankBoston I thank you,” adds Larry. 86 MBA ’86 as a manager, financial planning and is manager of production and opera- analysis. I am fortunate to work part Lisa (Farber) Radwick tions for FAME Information Services time so I can spend time with my hus- MBA ’88 in Ann Arbor. “We provide just-in-time band, Colin, and sons Andrew, 4, and is now licensing and product financial information to more than 100 Brian, 2. My boys proudly wear their support manager for Avanti Press, institutions worldwide. At each site we Michigan hats around Boston. In my a Detroit-based greeting card manu- maintain historical databases containing spare time I play golf with the Boston facturer. You can reach her at up to 20 years of daily pricing informa- chapter of the Executive Women’s Golf [email protected] tion. Our installed base has increased Association, of which I am chapter some 80 percent per year for the past co-founder,” says a busy Jean. When Michael A. Rogers five years,” says Tom, who you can reach not on the links, she can be found at BBA ’88 at [email protected]. [email protected] is assistant of purchasing for Paccar Inc. John G. Davis Margaret (Leverich) Blum in Bellevue, Wash. He and his wife MBA ’86 88 MBA ’88 Gretchen are expecting their first child in August 1999. To find out more, con- is regional sales manager for Guidant “I’ve been married for seven years to tact him at [email protected]. Corp. and resides in Elgin, S.C. Contact Jonathan Blum. We work in New York him at [email protected]. City and live in Westchester County. Jay D. Tuthill II I left my banking career and now work Andrew Perlman in textile development for Donghia MBA ’88 BBA ’86 Textiles, a furniture/textile design firm,” started an investment management was recently promoted to VP of says Margaret, adding, “The creative company four years ago, and then Revenue Management for Extended world definitely has a place for those of purchased a textile company with a Stay America, the national hotel chain us with business backgrounds. I manage group of partners in 1997, now run- headquartered in Ft. Lauderdale. He the design business and love the combi- ning profitably. “We merged the invest- may be reached at [email protected]. nation of design, creativity and manage- ment management company with a ment.” Contact her at [email protected]. northeast regional accounting firm in Karla Scott 1999, now known as Tuthill & Merker, MBA ’86 James V. Camp LLC,” says Jay, who can be reached at is founder and president of her MBA ’88 [email protected]. own international marketing consulting is senior vice president and director of company, Global Ways, located in Koll Cornerstone in Newport Beach, Rajesh Varma Miami. Formerly she had worked in Calif. “In January 1998 I married my MBA ’88 product management with Kraft lovely wife Janine. Our new house was is now portfolio manager for General Foods, American Airlines and finally completed, and we moved in May Montgomery Asset Management in Ryder System. 1998. Koll Cornerstone is buying indus- San Francisco. “We just returned from

40 / FALL 1999 Hong Kong, have one boy and one girl and I’m looking forward to quitting and Early Graduate Honors Robert Rodkey returning to grad school once my wife becomes a rich and famous singer,” Raymond T. Perring, MBA ’27 says Rajesh, who you can reach at [email protected]. After completing three years of undergraduate work at the City College of Detroit (now Wayne State University) in 1925, Raymond T. Perring joined eight other stu- Kendall S. Arbogast-Wilson dents at the University of Michigan’s fledgling Business School—one of the earliest 89 BBA ’89 MBA classes in the School’s history. Schools devoted only to business had begun to take root at leading American universities by the 1920s; and when Edmund Ezra Day is now senior graphic artist for M-CARE, of Harvard came to Michigan in 1923 to chair the Department of Economics, his and recently received first place for its primary task was to develop plans for the new Business School. member newsletter in a national compe- The Business School was founded as a separate entity in 1924, and Professor Day tition of health plan marketing mate- served as the School’s first dean. Robert Gordon Rodkey, AB ’14, AM ’15, PhD ’28, rials. Ken is spending his free time professor of banking and investments, was one of the founding faculty members. running a freelance design business, An immensely trying to keep up with his two kids popular teacher, (ages 6 and 2) and attempting to start he published exten- a lawn at his new home in Grass sively on the banking Lake. Send your lawn tips to Ken at process, stocks, legal [email protected].

reserves and bank J. Schimpf Michael management. Andrea L. P. Bare On his first day at MBA ’89 Michigan, Perring was is senior consultant with bioStrategies surprised to learn Group in Chicago. “We are a small that he was the ONLY consulting firm developing marketing student in a finance strategies for biotechnology clients. course and feared the My husband Simon and I are very class would be can- busy with Fiona, 4, and Colette, 2, and celed. That, however, I’m very happy with the balance of was not the case. “My career and family at this stage,” reports experience was excel- Andrea, who can be contacted at lent! Imagine, for two [email protected]. semesters I was the only student in that Valerie M. Barker finance course.” MBA ’89 Mr. Perring, invest- was recently appointed vice president ment banker and of marketing and public relations at former chairman Chicago’s Museum of the Detroit of Science and Bank Corporation Industry. Prior to (now Comerica her July appoint- Incorporated), ment, she held var- believes he owes a ious positions at great deal to the Ameritech and with Business School for his professional success. Through the gift to the University Leo Burnett. She establishing The Raymond T. Perring Family Professorship Endowment Fund, is an active “I have recognized my debt to Robert Rodkey as my teacher, mentor and friend.” member of the Association of National It is Mr. Perring’s intention that the endowed chair advance the study of business Advertisers, the American Advertising practice and economic theory through instruction and research well into the next Federation and the National Black MBA century. This generous $2 million gift from one of the School’s first MBA graduates Association and was named Chicago is truly a historical event. Although named as a family fund to include daughter Chapter Member of the Year in 1995. Kay Perring, also a Michigan alumnus, the fund honors a faculty member who played an important role in Mr. Perring’s life. “Thanks to Professor Rodkey, my first Victoria Jo Bates job blossomed into something far more than I had expected. I wanted to be in the BBA ’89 Detroit area, so after graduation I went to the Union Trust Company and got a nice “After working for five years in job offer at $125 a month—quite respectable for those days.” Columbus, Ohio (Yuk!), at various ad Robert Rodkey was not pleased by this news and insisted Perring apply for an agencies, I returned to Ann Arbor with opening in the commercial credit department at the Detroit Savings Bank. Perring Perich & Partners as a senior media heeded the advice, and the rest, as they say, is history. Under Raymond Perring’s planner/buyer,” says Vikki. “I then went leadership (as executive vice president in 1951, president and director from 1952 to into broadcast sales, moved to Chicago 1963 and chairman of the board from 1963 to 1975) the bank went through a major for training with Outdoor Services Inc. expansion with successful local and national mergers, as well as attracting prized and am now an account executive in corporate business. “I am very thankful for the opportunities given to me and espe- their Minneapolis office.” Vikki is a cially thankful for Robert Rodkey’s advice and counsel. Just think, member of the Twin Cities Alumni Club if it weren’t for him, I could have ended up at the Union Trust Company!”

Dividend / 41 and welcomes visitors. You can reach MBA ’89, live in Orange, Conn., where New York City. She had a baby boy, her at [email protected]. Paul is VP of sales and marketing for Gabriel Simon Moskow, on November Insite Marketing Technology. Their son, 7, 1998. You can reach her at Pamela Bethune Cameron, is almost two. [email protected]. MBA ’89 is senior manager at Lucas Varity Monica Griesdorn Anthony P. Polce Automotive in Livonia, Mich., and MBA ’89 BBA ’89 helping to prepare for the takeover by is marketing manager for Crane & Co. is a regional attorney for Credit North TRW. “My classmates will be surprised in Dalton, Mass. She and her husband, America, Ford Motor Company. He at my hairstyle change; it’s not below the Rob Sanguily, are happy to announce a and his wife Mary and son Anthony Jr. belt anymore,” says Pamela. new addition to their family: Caroline reside in nearby Canton. You can reach Reed Sanguily. Congratulations may be Anthony at [email protected]. Stephen R. Bolze sent to [email protected]. James R. Powell MBA ’89 MBA ’89 “My wife Alicia, three boys and I are Bruce W. Hurd currently living on the beach in MBA ’89 is planning director for General Motors Indialantic, Fla. I still work for GE and is a senior vice president with GE Capital. Europe. “This is our second assignment am president and general manager of “I moved to Mexico in January 1998 with in Germany, and we are now feeling GE Harris Energy Control Systems, a my wife, three kids and a dog. Working quite at home in Europe, having lived joint venture between GE and Harris,” closely with two other B-School graduates: here five of the last eight years,” says reports Steve, who also mentions they John Nichols, MBA ’88, and Eduardo Jim. “I am focusing on joint programs are enjoying the warm weather and Villanueva, MBA ’90,” says Bruce. with Renault and Isuzu. Our oldest Disney parks. To reach Steve on the daughter Kelsey, 10, is doing well in a beach, e-mail [email protected]. Dirk Kanngiesser bilingual class at the International MBA ’89 School and is developing into a fine gymnast. Max, 8, is into all sports, which Jeff Donnell is managing director of Polytechnos keeps me busy coaching all his teams. MBA ’89 Venture Partners in Frankfurt, Kate, 2, is doing very well and travels Germany, a venture capital group is a plant manager for Allied Signal in with us throughout Europe. My wife, of which he is one of the founding Torrance, Calif. “My wife, daughter Ann Landen, continues to keep all of us partners. You can reach him at (Hilary, 8), son (John, 6) and I are on schedule.” You can contact him at [email protected]. living in the south bay area of Los [email protected]. Angeles. We are really enjoying the area. Each of us has developed new interests, Glen A. Mackie Melissa Smith including my daughter’s Irish dancing, MBA ’89 MBA ’89 my son’s year-round sports, my wife’s “I am currently an engineering super- “I’m alive and well in Seal Beach, Calif.,” tennis and my own snowboarding. We visor at Ford Motor Company. My wife, says Melissa, who has two boys, ages 10 do still miss years we lived in Paris, Mary, and I have three children and and 8. “I continue to do training and where I learned a little about European have moved to Belgium where I am management development for a range culture, business and financial markets. launching the new transit commercial of clients and am active in my boys’ Hope all is well with my former class- vehicle at the Genk, Belgium; Scouting, school and sports activities. mates,” says Jeff. Southampton, England; and Istanbul, It’s a full, rich life, and no snow to Turkey, assembly plants. I look forward shovel! My husband, Kevin, is editorial Lori (Trachtenberg) Ginsberg to hearing from other alums in the director for the motorcycle magazine BBA ’89 area,” says Glen, who can be reached at group at Petersen Publishing and loves “Since graduation I have worked in [email protected]. it.” If you would like to remind Melissa commercial banking, left to earn my what snow is like, e-mail her at master’s in social work, worked for two Mark Mahoney [email protected]. years as a psychotherapist and then MBA ’89 returned to the business world. “I am pleased to announce that I will be Benjamin A. Taub Currently, I work at American Express following the woman of my dreams to MBA ’89 in the consumer card group performing Florida in December or January, and “My wife, Jane Monto, MBA ’89, and I financial/business analysis,” reports I would appreciate any information on now have two kids, Jimmy and Katie, Lori, who adds, “I married my won- career opportunities, etc. in the Boca and live in Burns Park, the hub of the derful husband Steven in September Raton area. I’m still involved in high- Ann Arbor metropolitan region,” says 1997, we have two adorable cats and live tech marketing/consulting, most Ben. “Our company, Dataspace Inc., also in New York City. We are looking for recently with the Gartner Group, and is doing well. In addition to our Ann our dream house in suburbia and look am always looking for a nice start-up to Arbor office, we now have offices in forward to starting a family.” You can form or join. Please drop me a line at Chicago and Kansas City. We specialize reach Lori at [email protected]. [email protected] or call in helping large companies design and (650) 964.1294,” reports Mark. implement decision support systems and Sarah (Maugh) Greitenberger data warehouses.” He also has recently MBA ’89 Jacqueline Molk Moskow authored two books: Oracle8 Data is director of financial planning for BBA ’89 Warehousing (Osborne McGraw-Hill, May United Technologies Corp. in Hartford, is VP, financial planning and fore- 1998) and SQL Server 7 Data Warehousing Conn. Sarah and Paul Greitenberger, casting, for New Line Cinema in (Osborne McGraw-Hill, January 1999).

42 / FALL 1999 Palm Reading—90s Style! Joe Sipher, MBA ’93 How many times has this happened to you? You’re suddenly re-routed off the expressway and have absolutely NO IDEA where the detour will take you. So, cell phone in hand, you pester the office (or your spouse!) for driving directions from the Internet. If you owned a PalmPilotTM not only could you obtain alternate directions, but you could also check on traffic information, order tickets to the Three Tenors concert via TicketMaster and take care of some banking at the same time. Welcome to true mobile technology! After graduating in 1993 Joe Sipher and his wife, Mary, moved to sunny California’s Silicon Valley where Joe accepted a posi- tion as the first product manager for a venture capital-funded start-up corporation named Palm Computing, which focuses on mobile information management via handheld/pen computing. The company, founded in 1992 by Jeff Hawkins and Donna Dubsinsky, launched user-friendly handheld com- puting in 1996 with the introduction of its Pilot 1000 and Pilot 5000 products. “In June 1994 we “Sometimes I still have to pinch myself. Our goal was to embarked on a project that ended up being the ship 100,000 Pilots in the first 12 months. As it turns out Pilot organizer. I went on to manage the develop- ment and introduction of the PalmPilot we shipped nearly 300,000 in the first year and now in ProfessionalTM and have spent the last two years developing the Palm VIITM Connected Organizer” just over three years have shipped over four million!” which provides wireless Internet access, along with organizational and desktop synchronization functions. This handheld organizer allows you to obtain news, stock quotes, the weather, movie times; you can send and receive messages with its iMesengerTM feature; and keep important names, addresses, phone numbers and other information at hand—literally! Joe is now director of wireless products for Palm. During his six years with the company, Palm was bought by U.S. Robotics and then by 3Com. 3Com Corporation is the largest single entity in the world dedicated to LAN- and WAN-based network infra- structures. With more than $5.4 billion in annual revenues, it is the second-largest networking company in the world, delivering end-to-end connectivity solutions to consumers, small businesses, large enterprises and public network carriers. “About the same time Palm shipped the original Pilot in April 1996, we had identical twin boys—Joshua and Daniel,” Joe says. “As you might guess, it was a hectic time and it’s never been the same since!” On July 1, 1999, Joe started a new role at Palm as the first Palm Fellow. “In that role I’ll be advising teams, defining and building new products, and will focus the rest of my time on some entrepreneurial efforts.” Two directions that Joe will continue to explore include ways to make the product smaller, faster and more cost effective while taking advantage of the explosive growth of the Internet coupled with the increased size of the mobile population. When asked about the Palm VII’s success Joe says, “Sometimes I still have to pinch myself. Our goal was to ship 100,000 Pilots in the first 12 months. As it turns out we shipped nearly 300,000 in the first year and now in just over three years have shipped over four million!” To learn more about Palm VII browse www.palm.com/devzone/palmvii . To contact Joe, Mary and family check out www.sipher.com/family.

Dividend / 43 Peter Trager A Funny Thing Happened… MBA ’89 was recently named a managing director Scott Wyler, MBA ’89 and global head of foreign exchange …when Scott Wyler arrived on the University of Michigan campus in 1987. He trading at Bank Boston. He can be made people laugh, and he’s been making people laugh ever since. Born and raised reached at [email protected]. in Cleveland, he received his bachelor’s degree in marketing from Ohio State University and worked as a sales rep for Prentice-Hall for nearly four years. The Joseph S. Tuczak comedy boom hadn’t yet BBA ’89 hit, so Scott decided to “I married Regina Cetnar in 1991, and advance his education by we have three children, two of whom entering the University of are twins,” says Joe, who also acquired Michigan Business School his MBA from the University of Chicago. MBA program in mar- “I am currently an assistant VP at Duff keting. “Soon after I & Phelps Credit Rating Co. in Chicago, started school, comedy where I am responsible for assigning took off; I don’t think I credit ratings to asset-backed securities,” ever answered a question he adds. He can be reached at seriously in business [email protected]. school,” says Scott. “But I took my work seriously, Timothy A. Wild earned my degree and am MBA ’89 proud of it. However, it is VP and district manager for Bank also encouraged me to go One in Dayton, Ohio. “I was married to the comedy way instead of Melanie in December 1997, left our back into the corporate Alabama home/renovation project in world. An entertainment March 1998 and now live in Miamisburg, MBA would have been a about three hours from our Section 5, great idea.” Row 42 seats,” says Tim. “I’m now man- Scott’s classmates agree aging a wholesale, dealer commercial serv- with his self-appraisal. One ices office, financing car dealerships, and put it best by saying, “It am waiting for classmate Joe Lunghamer, was refreshing to have a MBA ’89, to call me for a loan.” fellow MBA who didn’t take himself too seriously. Richard Andrew We were intelligent and 90 MBA ’90 worked hard, but there is a program representative for NSF were a few people who had International in Ann Arbor, working in a nice balance, and Scott the drinking water treatment units. You was one of them. It’s good can reach him at [email protected]. to hear that he stuck to what really interested him.” Chris Eberhart And Scott certainly has MBA ’90 stuck to it. “I’ve been hard is a self-employed consultant in at it for 10 years, headlined Okemos, Mich. “I gave up working for at clubs, opened for some other people to be my children’s father major acts and have been on Evening at the Improv and Comedy on the Road on the and work at home. Great dress code, A&E Network,” says Scott, who now is focusing more on cruise ships but has traveled rotten attendance record. Anyone wish constantly these past 10 years, working mostly in the midwest. “The ships pay more to join me?” says Chris, who can be than the comedy clubs, and I work every other night. The rest of the time I just reached at [email protected]. enjoy the cruise amenities,” he laughs. Scott basically does observational comedy, talking about things that have hap- Douglas B. Gross pened, straight standup in the style of Jay Leno or George Carlin. But his focus is MBA ’90 changing. “I don’t want to be a celebrity,” says Scott. “I just want to make a lot of is a financial advisor with Raymond money and be anonymous.” Consequently, he moved to Los Angeles last year and Jones Financial Services Inc. in Ann has started writing movie and TV scripts. “It looks like I’ll have them read at least,” Arbor. He can be reached at he says while noting some interest from an agent. “I’m going to keep writing and [email protected]. cranking things out. It’s hard to settle down when you’re traveling all the time, and everyone has a script; so that’s like trying to win the lottery. It’s an uphill battle, but James Mastan sometimes it’s the journey alone that makes it worthwhile. There’s a tremendous MBA ’90 accomplishment in having written the script. It’s the same with business principles, is a director at Microsoft. He and wife Kim in being able to set a goal and then meet it,” he emphasizes. have two children, Nicole and Meagan. “It was the right way to go for me,” says Scott, “just as my classmates chose their “It’s a bit rainy in Seattle, but beautiful right paths. But this is our 10th anniversary, and I’m going to be at our reunion.” when the sun is out,” says Jim, who adds, This is probably one reunion you do not want to miss. “Contact me if you were in my section; we

44 / FALL 1999 also prefer to hire Michigan MBAs.” You here since April 1994 and concentrate Ali Zamiri can find him at [email protected]. on bankruptcy and creditors’ rights mat- MBA ’91 ters and frequently represent lenders, “I recently returned to the U.S. after Joshua Rossman landlords, trade vendors and other cred- a six-year stint in Japan and am now BBA ’90 itors in bankruptcy proceedings and working in international marketing at “In June 1999 I graduated from the out-of-court financial restructurings,” Qualcomm, the digital wireless manu- Kellogg Graduate School of Manage- says Tim, who resides in Wheaton and facturer. I enjoy the fast-paced, dynamic ment at Northwestern University and can be reached at [email protected]. nature of the high-tech industry and was promoted to manager in Arthur love the lifestyle in San Diego. Steve Andersen’s business consulting practice Brenda Jones Afshar, MBA ’91, has been giving me in Chicago, working in the area of MBA ’91 surfing lessons on the weekend,” says pricing strategies,” reports Joshua. joined NSF International in Ann Arbor Ali. When he’s not riding the waves, you last year and was just promoted to vice can find Ali at [email protected]. David Rutz president, in addition to serving as BBA ’90 chief information officer. Brenda is at Richard Austgen is the founder and president of The Free [email protected]. 92 MBA ’92 Network, a Troy, Mich.–based network is senior marketing manager for Internet marketing company positioned to market Jeff Leopold e-commerce programs for Motorola current and future telecommunications MBA ’91 consumer products worldwide. He and services. The company was launched in “In January 1997 I was promoted to his wife Patti reside in Chicago. You can January 1998, and is the quickest com- regional vice president of Yankee reach him at [email protected]. pany in history to reach $1 million in Group, but more important I became monthly billing revenue in the telecom- a father on May 6, 1997,” reports Jeff. Norman Sigler munications industry (10 months). “My “Alexander has taught me a whole new MBA ’92 philosophy is do today what others won’t set of job skills. I am now director of do, to have tomorrow what others won’t is a principal at Martin Partners LLC in eCommerce strategy, retail and distri- have,” says David, who adds, “but just Chicago. Prior to that he was with the bution practice at Sapient Corp. in maybe it was my Michigan education.” Blue Cross Blue Shield Association, was Cambridge, Mass.” You can reach dad You can reach him at [email protected]. CFO of Pinnacle Copy Service and at [email protected]. worked in marketing, finance and Teresa J. Scollon alliance development for Northwest Adam J. Nordin MBA ’90 Airlines and Continental Airlines. He BBA/Macc ’91 serves on the boards of the Chicago “I have established my own consulting chapters of the Business School and business, doing management develop- “On August 15, 1998, I married Michele Washington and Lee University. He lives ment, organization development and Chaffee (JD ’95), a classmate from the in Chicago and is a volunteer for WBEZ, diversity consulting. I am still in Chicago Michigan Law School. We currently live the public radio station there. You can and would love to hear from alums, who on the north side of Chicago in reach Norman at [email protected]. can reach me at [email protected],” Wrigleyville, a neighborhood with a sur- says Teresa. prising number of Michigan grads,” says Adam, who has now joined the invest- Leslie (Ingold) Sipprell Lynn (Hemmi) Wiggins ment banking group of Credit Suisse MBA ’92 BBA/Macc ’90 First Boston’s Chicago office. “I’m is an account supervisor for Fallon working on a variety of M&A and cor- “I had a baby boy in April 1998, and McElligott in Minneapolis. She married porate finance engagements with clients he is the light of my life,” boasts Lynn. Tim Sipprell in Bloomfield Hills, Mich., in the education and outsourcing sec- “I’m continuing my career in finance in April 1998. You can reach her at tors as well as a number of private at Fort James Corp. on a part-time [email protected]. equity funds.” You can reach Adam at basis.” Lynn resides in Fairfield, [email protected]. Conn., and can be reached at Tim Barrett [email protected]. 93 MBA ’93 Anthony Ruben married Lauren on July 31 in Boston Javier Aldape MBA ’91 and is running his family’s warehouse 91 MBA ’91 recently joined a start-up wireless phone and distribution business. recently accepted the position of company, Industar, in Milwaukee, as director of planning for CatalogCity.com vice president of development and Becky Chun in Pacific Grove, Calif. You can reach acquisitions. “Pam and I have two MBA ’93 him at [email protected]. children, Jennifer, 4, and Andrew, 1,” and Stefan von Zastrow, MBA ’94, wel- reports Tony, who says old friends and comed their first child, Jessica Nicole Timothy W. Brink classmates should contact him at von Zastrow, born on April 6, 1999, to MBA ’91 fi[email protected]. their home in Ann Arbor. was recently elected to partnership in Robert Rutherford Alex Cheimets the Chicago-based MBA ’91 MBA ’93 law firm of Lord, is area sourcing consultant—Asia Pacific is married to Neihui Kuo, MBA ’92. Bissell & Brook. for Eli Lilly in Indianapolis. You can They live in Boston and were expecting “I’ve practiced law reach him at [email protected]. a baby in June 1999. Alex is director of

Dividend / 45 business development, North America, If anyone is in the area, contact her at Burlingame, Calif. Pappy, who resides for Elica spa of Fabriano, Italy. [email protected]. in Chicago, can be reached at [email protected]. Lee (DePalma) Dorsey Brian McFadden MBA ’93 MBA ’93 Michael Fee “I’m back to work at Apple Computer is director of marketing at Gallo MBA ’94 after several months on maternity leave, Wines in Modesto, Calif. He is also pur- “After spending a few years away from working on consumer product launches suing a second career by taking voice Michigan, Jenny and I have returned to and consumer marketing. Patrick instruction for radio/narration work. settle in Grand Rapids,” says Mike. They Dorsey, MBA ’93, is working at Sun He has had his first audition for a com- were awaiting the birth of their first Microsystems as a product line manager mercial and recorded two industrial child. To see how Mike and Jenny are and trying to squeeze in rounds of golf video voiceovers. doing, contact [email protected]. between work, son Nicholas and getting settled into a new house. We finally Susan McLaughlin Nadine (Kuveke) Fite admitted we’re staying in northern MBA ’93 MBA ’94 California for awhile and bought a had her first child, Karl Ruan von house. We look forward to visiting with is vice president, strategy and business Coelln, and returned from maternity anyone who comes our way,” says Lee. development, for American Express. leave to a new job at the Federal Reserve She married her husband David Fite, Ed Flanagan Bank of New York, running a new MBA ’97, in September 1997, moved to operations staff unit resulting from an MBA ’93 California and a year later moved to internal merger. “This is a classic case of New York to accept the American is presently working in Newport Beach, change management, trying to revitalize Express position. “We are looking for- Calif., as a commercial real estate loan an area that has long been a backwater ward to catching up with Michigan officer for Bank One. “My wife, Claire, of the bank,” says Susan, who adds she friends in the New York area,” says and I had a baby, Derek Neal, on thinks back daily on various readings, Nadine, who can be reached at May 1, 1998. We’d love to hear from discussions and classes at the school. nadine.k.fi[email protected], while husband my fellow MBA grads if they are Dave can be reached at fi[email protected]. ever in southern California,” adds Ed. Mats Nygren and Nancy Teppo If you’re headed that way, maybe MBA ’93 (both) Rachel Freeman for the Rose Bowl, contact him at edward-e-fl[email protected]. were married in Ann Arbor in 1998 and MBA ’94 are currently living in Minneapolis and “I returned from three great years in Terry Hamilton working for Medtronic. Nancy is working Russia and have recently won a fellow- MBA ’93 as a ventures manager developing new ship from the Department of Housing stimulation therapies for neurological is senior manager in the health care and Urban Development and the diseases, and Mats is working as a pricing consulting practice for Deloitte Harvard and Kennedy School of manager in the U.S. division. They are Consulting. He, wife Debbie and Government to develop and implement expecting their first child in September. daughter Emily live in Livonia, Mich. an economic development program of the northern midwest states. My dog Linda Hiller Manuel Royo Sunder and I are happily living in MBA ’93 MBA ’93 Chicago,” says Rachel, who can be reached at [email protected]. recently moved back to California is a senior equity analyst at Southwest to work in product management at Securities, a regional investment bank in LifeScan, a Johnson & Johnson com- Dallas. He covers small to mid-size com- Helisa (Horton) Whitley pany. She is focusing on marketing to panies, preferably located in the south- MBA ’94 the Medicare segment. Linda also is a west, that are somewhat under-followed is manager of marketing communica- proud, first-time homeowner, quite a by the big brokerage firms in New York. tions for Mary Kay Inc. in Dallas. “I feat in the San Francisco Bay area. Manuel also received his CFA designa- married Kyle Whitley, MBA ’95, in tion in 1996. December 1996, and we are expecting Chris Krubert our first child in September,” adds MBA ’93 Bill Baumel Helisa. To see the new baby pictures, and his wife, Tiffany, had their first 94 MBA ’94 contact her at [email protected]. child, Jack Hawking Krubert, on May 18, has been promoted to partner at Coral 1999. Chris is finishing up medical Ventures in Minneapolis. He was elected Ta-Lun (Darren) Huang school at the University of Chicago. to the board of directors of Integral MBA ’94 Access Networks, Delphi Information is a senior associate with Investar Capital Amreen Madhani Systems, Optical Solutions and Magnet in Taipei, Taiwan. “Our limited partners MBA ’93 Internet Banking. He and wife Jill have are high-tech companies in Taiwan, bought a home in Redwood City, Calif., two children. You can reach Bill at therefore our investment focus is on in April 1999, only to find out in May [email protected]. high-tech startups in Silicon Valley and that she was moving to São Paulo, in Taiwan. I spend one-third of my time Brazil. She is the finance and adminis- Martin “Pappy” Brej in Silicon Valley to review investment trative controller for the Latin America MBA ’94 opportunities and monitor our port- sales and marketing region with Intel, is vice president, client services, folio,” reports Ta-Lun, who can be where she has been since graduation. for Crossworlds Software in reached at [email protected].

46 / FALL 1999 David M. Jaffe Peter B. Frank Jr. on two funds of high-yield bonds, BBA ’94 MBA ’95 leveraged loans, equity investments and mezzanine investments,” reports Amy. graduated from the University of “After over three years working in Congratulations may be sent to Minnesota Law School in May 1997 and Chevron’s corporate treasury in San [email protected]. just completed a two-year clerkship Francisco, I moved to New York City with the Honorable David S. Doty of the where I am consulting to corporate treas- U.S. District Court for the District of uries as part of PricewaterhouseCooper’s Michael Comilla Minnesota. He is now an associate with financial risk management practice,” BBA ’96 the law firm of Leonard, Street and says Peter, who can be reached at is an accountant with Abbott Deinard in Minneapolis and may be [email protected]. Laboratories in Abbott Park, Ill. He contacted at [email protected]. was married in September 1997 and is D. Duane Hurtt taking classes at Depaul University’s Edward M. Karls MBA ’95 Kellstadt Graduate School of MBA ’94 is president of InfoServices Inc., an SAP Management. You can reach him at consulting firm with offices in Detroit [email protected]. is a program consultant with the CFI and Madison Heights, Mich. He can be Group in Ann Arbor. “After resettling contacted at [email protected]. Bert DuMars comfortably back in Ann Arbor in 1996, my wife Marci and I had our first child, MBA ’96 Richard E. Pietron Jr. “I’ve just made a major change from Matthew, in October 1998. I’ve been MBA ’95 active in establishing a Business School Intel to Dell,” says Bert, the new mar- Club for alumni in the Detroit area, is division liaison engineer, KD and keting manager for Dell Computer which is flourishing with multiple events emerging markets, for Ford Motor Corporation. “I will be performing scheduled for 1999,” says Ed who can be Company in Dearborn. “I currently brand management marketing in the reached at [email protected]figroup.com. provide pre-program and launch sup- systems management area, just got port for Ford’s low-volume assembly back from a fabulous vacation in Sidney Levy operations in Valencia, Venezuela,” says Alaska and the new baby is on the Richard, who recently received profes- MBA ’94 way,” he adds very enthusiastically. sional engineer licensure in Michigan To order your new Dell, e-mail Bert at is product manager for International and Ohio and can be reached at [email protected]. Home Foods in Parsippany, N.J., and was [email protected]. married on June 13, 1998. You can reach Fernando Fort him at [email protected]. Jim Schaefer MBA ’96 MBA ’95 is assistant vice president at Bancode Howard Scully “Over the past year or so, I got married, Credito del Peru in Lima. He sends BBA/MAcc ’94 moved to London with Solomon Smith his best wishes to his classmates Barney then took a job with Lehman was promoted to chief accountant for and asks that they contact him at Brothers in New York, where my wife Jews for Jesus in San Francisco, where [email protected]. he has worked since 1994, in April 1998. and I happily settled down and had He married Rebecca in September 1997, plans for a house, children and careers. My wife passed away recently, and my Fidel Galano Jr. and she now works for the same organi- MBA ’96 zation. “Rebecca and I are currently life has changed dramatically. I urge all planning our dream vacation to the my former classmates to enjoy every “After graduation, I joined Hewlett- British Isles before enlarging our moment, live well and savor your Packard as a business development con- family,” says Howard, who also reports moments with loved ones. All the best to sultant. In November 1997 I became a they are very active in the West Portal everyone,” says Jim, who would surely strategic products manager for a global Lutheran Church in San Francisco. You love to hear from his classmates at division of HP and decided to get more can reach him at fi[email protected]. [email protected]. involved with the UM Business School,” says Fidel, who fostered the idea of Meg Shuey Trina L. Wegener sponsoring and managing a MAP project at HP. “In April 1998, HP spon- MBA ’94 BBA ’95 has joined TA Associates in their Menlo sored its first MAP project, which was an is brand manager for S.C. Johnson in Park, Calif., office. TA is a Boston-based enormous success, not just from a busi- Racine, Wisc. More important, she will private equity group, and Trina focuses ness perspective but in joining two marry Michael Sranske of Milwaukee on technology investments. You can world-class organizations together for on September 11, 1999, after which the reach her at [email protected] the first time.” Fidel now has been couple will reside in West Allis, Wisc. appointed senior program manager for Congratulations may be sent to Amy E. Andriekus HP’s Outsourcing Division. To learn [email protected]. 96 BBA ’96 about his next MAP plans, contact Fidel “I was married on July 10, 1999, in at [email protected]. Kirsten Bennett Florham Park, N.J., to Eric Jacobs, BBA 95 BBA ’95 ’94, and spent our honeymoon on James Kulaga is an internal auditor with Sharp Tahiti, Bora Bora and several other BBA ’96 Healthcare in San Diego. If you want to South Pacific islands. We now have a is owner of Intelligent Information in find out why she claims San Diego is condo in Hoboken, N.J. I am working Rochester Hills, Mich. You can reach great, contact her at [email protected]. at Chase Capital Partners and focus him at [email protected].

Dividend / 47 Erika Olson “I am responsible for developing mar- Cynthia M. Haupt BBA ’96 keting, best practices and plans to BBA ’98 defend revenues and customer base in is a business consultant for Free Range Is a business management analyst with the face of competition as a result of Media, a Web development and con- Toyota Motor Sales. “I was able to use liberalization of the telecom industry sulting firm for Fortune 1000 compa- M-Track to research my job, prepare for throughout the EU in January 1998,” nies. Erika opened and manages their the interview and finally accept their says Amit. “My wife Jane and I were Chicago office. She can be reached at offer, knowing the Business School blessed with a daughter, our second [email protected]. backed me 100 percent of the way,” says child, Helen Neena,” he adds proudly. Cynthia. “This past year I enjoyed sunny You can send congratulations to him Janek J. Pawlik California while training for my recent at [email protected]. MBA ’96 transfer to the Chicago sales region.” is manager of corporate development for To order your new Camry, contact Federal-Mogul Corporation in Southfield, Pamela A. Mayer [email protected]. Mich., and resides in nearby Royal Oak. He MBA ’97 can be reached at [email protected]. “After working in venture capital for two years following graduation, I am James A. Kuser Julia (Chalmers) Werner launching a technology company in MBA ’98 MBA ’96 Ann Arbor with another B-School is still living in Princeton, N.J., and Julia married Adam Werner, MBA ’96, alumnus,” reports Pamela. To learn working as a marketing manager for on November 21, 1998, in Winnetka, Ill., more details, contact her at Merrill Lynch. “I’m looking forward to and they honeymooned in Australia and [email protected]. seeing Notre Dame, my alma mater, New Zealand. They live in Chicago, beat Michigan, my other alma mater, on where Julia is a manager with Ernst & Rebecca Rubin Labor Day weekend,” says Jim boldly, Young. They would love to hear from MBA ’97 who’d like to discuss the outcome of the their classmates at [email protected]. “I’m still living in Germany, working for game with classmate Mike Schildkraut. Procter & Gamble in Frankfurt,” says Those who might like to see their alma Thomas B. Dodson Jr. Rebecca. “It continues to be very fun mater beat Notre Dame instead, can 97 MBA ’97 and challenging living in a different reach Jim at [email protected]. is a senior business analyst at Aeroquip country, and I plan to stay in Europe for Corp. in Ann Arbor, where he works to awhile. I’m always ready for a few more Ravi Mohan identify new business opportunities and visitors.” Make your travel plans with MBA ’98 write business plans for the proposed [email protected]. is principal at Battery Ventures in San ventures. You can reach him at Mateo, Calif. “I’ve been living in the bay [email protected]. Mary Vrechek BBA ’97 area for a year now and am excited to finally see the west coast. Give me a call Chrissy (Yoo) Jones is completing her two-year assignment as when you visit this area,” says Ravi, and MBA ’97 one of 3,500 Peace Corps volunteers you can reach him at [email protected]. is a blackbelt at NBC. Blackbelts are part throughout the world. The Peace Corps of the six sigma methodology that GE recently has added volunteers with busi- uses in all its businesses, a methodology ness backgrounds to help develop William B. Norton that attempts to reduce defects and varia- economies. Mary, who was Phi Beta MBA ’98 tion within processes and to create new Kappa, has served on the island of Fogo is co-founder and director of business processes and products. “I work at CNBC in the Republic of Cape Verde, a group development for Equinix in Redwood and basically manage project teams to of islands 350 miles off the west coast of City, Calif., a company that builds and improve or create processes in the cable Africa. She is fluent in Kriolu, the native operates Internet Business Exchanges. division, specifically I’ve been working in language, and Portuguese, the official “Over the past year I have been the advertising sales and business devel- language. She has undertaken an eco- appointed to the technical advisory opment group,” explains Chrissy. You can nomic survey, trained government and board of International Network reach her at [email protected] school employees in computer uses, Services. My job has me traveling exten- and probably learn even more about worked with women’s groups and sively around the globe, but I’d love to her wedding to Hugh. worked in farm villages. She has trav- hear from you,” says Bill, who can be eled in Senegal, Mali, the Ivory Coast reached at [email protected]. Hugh Jones and Ghana. She will be in South Africa MBA ’97 this fall and returning to Chicago by is a manager at Deloitte & Touche in year end to seek employment. You can Sarah (Lindsey) Rogovin New York City. He married fellow section contact her through her father at MBA ’98 3 classmate Chrissy Yoo, MBA ’97, last [email protected]. Sarah Lindsey and Peter Rogovin were year. “Ken O’Flaherty was a groomsman, married on July 2, 1998, in New York and many other B-School friends were Aimee K. Arlington and spent the rest of the summer on an there to celebrate,” says Hugh. 98 MBA ’98 active vacation/honeymoon—cycling in is HR services consultant with Dell France, touring in Italy and camping in Amit Malhora Computer Corp. in Round Rock, Texas. Glacier National Park. They have settled MBA ’97 Her son Brandon was born in May 1998. in Chicago, where she is the assistant is director of strategic marketing for To find out how they’re both doing, brand manager for Kraft Foods. You can Sprint/Deutsche Telekom in Berlin. contact [email protected]. reach them at [email protected].

48 / FALL 1999 Amy B. Sheren Millard’s first wife of 59 years, Westchester (Mass.) County Board of MBA ’98 Mary Shapiro, preceded him in death. Acquisition and Contracts from 1982–95. is director of student services for He is survived by Geraldine Knight When he retired, the county executive Kaplan Educational Centers in Chicago, Green, his wife of several years, his proclaimed it “James S. Kerr Day” in and is interested in participating in any twin sons, Frederic and Millard Jr., and recognition of his faithful service. Chicago-based recruiting activities, espe- three grandchildren. James was committed to his church cially those for women. You can reach and for almost four decades filled various her at [email protected]. Harvey H. Nicholson volunteer positions including chairman MBA ’36 of the administrative board, the council died in mid-February 1999. of ministries, the board of trustees and the pastor/parish relations committee. DEATHS Paul Kircher He also served as a lay leader. MBA ’47, PhD ’49 He is survived by his wife of 39 years, Grace Congdon Kerr, three sons and died May 1, 1999, in Long Beach, Millard H. Pryor 11 grandchildren. a member of the first graduating class California. Paul was professor emeritus at the University of Michigan Business of accounting and business manage- ment at UCLA at the time of his death. William A. Moorhead School, died May 3, 1999. He was par- MBA ’52 ticularly proud of the fact that, as a Born in Chicago, he grew up in Montreal, Business School student, he called the attended McGill University and, after died Oct. 2, 1998. William was born in very first class to order when classes recovering from tuberculosis, received Detroit and graduated from Wheaton began in September 1924. He did earn his BBA in 1941 from the University of College in Illinois before earning his two other degrees at Michigan, a BA in New Mexico. At Michigan, he earned his MBA at Michigan. He was an Army vet- 1925 and an MA in economics. In 1984, MBA and his PhD and passed the CPA eran of the Korean conflict, having he created the Pryor Award at the exam in four years. served in the Counter Intelligence Business School as a challenge to under- Paul taught at the University of Corps. After leaving his position as exec- graduate and graduate students “to Chicago before joining the faculty at the utive vice president of ITT Europe, commit the entrepreneurial dreams of Graduate School of Management at Africa and the Middle East in 1976, he students to paper.” UCLA in 1952. During his academic pursued a career in executive search in He has been described as an career, he was a consultant to the New York and Boston. He served on sev- “unusual entrepreneur.” When he took General Accounting Office where, in eral ministries of Christ Church. In over ownership of a bankrupt Barnes 1959, he helped write the first report by 1993, he retired to Savannah, Georgia. Manufacturing Company in Mansfield, the Comptroller General on the use of Ohio, in 1939, he did so after developing computers in the U.S. government. He Joseph K. Cheung a smart financing arrangement that also advised the State of California PhD ’77 Controller on the installation of the first included accepting the provision that died in a boating accident on July 6, use of computers by the state. Paul he pay the company’s creditors 65 cents 1999, in Australia. He was 50 years old. retired in 1986 but went on to develop a on the dollar. Once installed as presi- At the time of his death, Joe was the lifelong learning course for UCLA that dent, he wrote his creditors saying, Hang Seng Chair Professor of he taught each year. “While I wasn’t here when you extended Accounting and head of the department His wife, Hester Marie Pellgrom credit to Barnes, and we have agreed on of accountancy at the Hong Kong Kircher, preceded him in death. He is a 65% payoff, if you wait until we get Polytechnic University. The accident survived by his sister and brother, his profitable, I will pay you back in full.” took place while he was attending the four daughters and six grandchildren. And he did. 1999 Annual Conference of the Millard began his career in 1932 as Robert LeRoy Eldred Accounting Assoc. of Australia and vice president of the Renown Stove New Zealand. He is survived by his wife, Company of Owosso, Michigan. He BBA ’49, MBA ’50 Mandy, and two young children. served as president of Barnes died Jan. 24, 1999, in Sarasota, Florida. Joe received his BBA and MSc from Manufacturing from 1939–56, taking Robert was born in Grand Rapids, the University of Houston before a leave of absence to serve as a com- Michigan, in 1923, and was a World War earning his PhD at Michigan. He joined mander in the U.S. Navy during World II veteran, having served in the Army Hong Kong Polytechnic in 1995 after War II. When he hired his first two exec- Air Force. For 37 years, he worked for having taught for many years at several utives at Barnes, he didn’t sell them an First Michigan Corp. as vice president universities in the U.S., Canada and interest or issue them options. Instead and director of research. He is survived Hong Kong. In 1999, he was made a he gave them part of his stock in the by his sister, Eleanor E. Erlenborn, and member of the Hong Kong Society of company. He retired from business in two nieces. Accountants. He was a founding chief 1956 and moved to Ann Arbor. From editor of China Accounting and Finance 1962–65, he worked as a full-time James S. Kerr Review and a joint editor of Asian Review consultant to the U.S. Agency for MBA ’49 of Accounting and Journal of Accounting International Development in India, died on Aug. 6, 1998. James was born and Business Research. A highly respected Korea, the Philippines and Thailand. in 1924 and earned an undergraduate educator, Joe was known for his “warm He was active in Rotary and other civic degree in engineering as well as his MBA heart and cool head.” Eugene Imhoff, and philanthropic organizations. In from the University of Michigan. He chair of Michigan’s Department of 1979, Albion College awarded him an served in the V-12 program of the U.S. Accounting, says, “Joe was a good friend honorary doctorate for his half-century Navy from 1942–45 and went on to and colleague who was well liked and of service to their board of directors. become the assistant secretary to the respected by the academic accounting

Dividend / 49 community. He will be missed by many The University of Michigan Regents: David Brandon, Laurence B. Deitch, friends and alumni of the Michigan Daniel D. Horning, Olivia P. Maynard, Rebecca McGowan, Andrea Fischer Newman, PhD program. Our deepest sympathy S. Martin Taylor, Katherine White, Ex-Officio Member, Lee C. Bollinger, President, goes to Mandy and the children.” University of Michigan. The University of Michigan, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action, including Title IX of the Education Amendments of 1972 and Section 504 of the Rehabilitation Act of 1973. The University of Michigan is committed to a policy of nondiscrimination and equal opportunity for all persons regardless of race, sex, color, religion, creed, national origin or ancestry, age, marital status, sexual orientation, disability or Vietnam-era veteran status in employment, educational programs and activities and admission. Inquiries or complaints may be addressed to the University’s Director of Affirmative Action and Title IX / Section 504 Coordinator, 4005 Wolverine Tower, Ann Arbor, Michigan 48109-1281, (734) 763-0235, TDD (734) 647-1388. For other University of Michigan information call (734)764-1817. …Share Your News… And Send a Photo! Your classmates want to hear from you and see you in the next issue of Dividend.

There are many ways to submit a Class Note: 1) Fill out the Alumni Network Update on the last page of this issue and send it—along with a picture, if possible— in the postage-paid, self-addressed envelope inserted in the magazine. 2) E-mail your submission to [email protected]. 3) Fax your submission to (734) 647-2401 4) Mail your news to Dividend, University of Michigan Business School, 701 Tappan Street, Ann Arbor, MI 48109-1234. Thank You!

50 / FALL 1999 1055 ManagementInfo. Systems 1050 InternationalBusiness 1045 HumanResource Mgmt. 1040 GeneralManagement 1036 Finance-Venture Capital 1033 Finance-Sales/Trading 1034 Finance-InvestmentMgmt. 1032 Finance-InvestmentBanking 1035 Finance-General 1031 Finance-Corporate 1030 Finance-Commercial Banking 1044 Entrepreneur 2000 EngineeringManagement 1024 Consulting-Strategy 1023 Consulting-Operations 1022 Consulting-Internal 1021 Consulting-Info.Technology 1020 Consulting-General 1010 ComputerInfo.Systems 1005 Buying/Purchasing 1000 Accounting FUNCTION * Preferred Email:______Fax:______Business Phone:______Function ____Industry ______Business Address:______Employer:______Job Title:______Degree(s) &Year(s):______Name:______BUSINESS INFORMATION Please Print alumni networking functionandindustrycodesinthespacesindicated above. To make your businessinformationmostusefultofellowalumniwhowantnetwork,pleaseinserttheappropriate career your information directly intothealumnidatabaseinM-Trackyour information directly at You canfaxthisform onlineat tousat(734)763-9170,fillouttheform community cankeepintouchandnetworkeffectively. be postedonM-Track sothatyouandallmembersoftheUniversityMichiganBusinessSchool Please takeafewminutestoprovideuswithyourcurrentcontactinformation.Theinformationwill Update yourcontactinformationtohelpkeep the UniversityofMichiganBusinessSchool Please take amomenttorespond to theinformation onthefollowing page. 4021 DiversifiedManufacturing 4011 ConsumerGoods 4009 Construction/Bldg.Materials 4105 Computer 4003 Chemicals 4002 Auto./Trans. Equipment 4001 Agribusiness 4000 Aerospace Manufacturing INDUSTRY 1080 StrategicPlanning 1075 RealEstate 1070 OperationsManagement 1062 Marketing-Tech./Industrial 1065 Marketing-Sales/Retail 1064 Marketing-Research 1063 Marketing-ProductMgmt. 1069 Marketing-General 1061 Marketing-FinancialServices 1060 Marketing-Advertising alumni networkstrong.. relations * Date: ______Home Phone:______Home Address:______Degree(s) &Year(s):______Name WhileinSchool:______HOME INFORMATION information willbepublishedintheClassMemory ally, ifIamamemberofReunionAnniversary Class,mycontact used forUniversityofMichigancorrespondence only. Addition- School community. willbe Iunderstandthatmyhomeinformation available tofellowalumniandothermembersofthe web siteat M-Track, the password-protected oftheBusinessSchool portion By providingmybusinessinformation,Iconsenttopostingiton 5113 Finance-Insurance 5110 Finance-Commercial Banking 5009 Environmental 5008 Entertainment/Leisure 5007 Education 5006 Consulting/Research 5004 ComputerServices 5003 BusinessServices 5001 Advertising Services 4018 Textiles 4017 Rubber/Plastics 4016 Pharmaceutical/Biotechnology 4012 Paper/Wood/Glass 4010 Metals/MetalProducts &Equipment 4014 Machinery 4008 HealthcareProducts 4015 Energy/Petroleum/Mineral 4013 EngineeringDesign 4104 Electronics http://mtrack.bus.umich.edu http://mtrack.bus. www.bus.umich.edu umich.edu. andthusmakingit 5025 Wholesale/Distribution 5024 Utilities 5023 Transportation 5103 Telecommunications 5030 Software/Printing/Publishing 5029 Search Firms 5022 Retail 5021 RealEstate 5000 PublicAccounting 5028 Non-Profit 5020 Law 5019 Import/Export 5017 Hotel&RestaurantMgmt. 5018 Healthcare 5121 Government-State/Local 5122 Government-International 5120 Government-Federal 5116 Finance-Venture Capital 5111 Finance-Services 5114 Finance-Investments orenter Book. Business

Alumni Network Update relations alumniUniversity of Michigan Business School 701 Tappan St., Room D1235, Ann Arbor, MI 48109-1234 Phone: (734) 763-5775 Fax: (734) 763-9170 Email: [email protected]

Name: ______

Opportunities: ___ I would like to help plan my next reunion. ___ I am interested in finding out more about alumni club activities in ______. ___ My company may be willing to sponsor a reception/event for alumni or prospective students. ___ I am willing to counsel students and/or alumni regarding the Business School experience and/or career opportunities.

Entrepreneurship Opportunities: ___ Please add me to your mailing/email list regarding entrepreneurship activities at the Business School. ___ I am willing to be contacted as a business “expert” for student or alumni projects and other entrepreneurship initiatives. My areas of expertise: ______

___ I am willing to act as a “mentor” for students or alumni involved in entrepreneurship projects and seeking career advice. My areas of expertise: ______

Share your news. . . and send a photo! Your classmates want to hear from you and see you in the next issue of Dividend. ______Alumni Network Update ______By providing my information, I consent to publishing my Class Note, photo and email address in Dividend magazine; on my class website, if one exists; and in the Reunion 1999 Class Memory Book, if applicable. Michigan Management Update

How much has the business

world changed since you

graduated? New technology.

New competitors. New

business models. What do

you really need to know to

compete in the new economy?

Many University of Michigan

Business School alumni

have expressed an

interest in returning to Come back to your past. campus to learn the new concepts and tools being To move toward your future. taught to recent graduates. In response, Executive

Education and the Alumni

Society Board of Governors

are offering a new program

scheduled for October

18-21, the four days prior

to the 1999 Reunion. It

offers the very latest

knowledge from members of

the world class UMBS

faculty. The program has

been designed for rising

managers who graduated at

least ten years ago. The

program fee is $3,320,

and includes tuition,

books, instructional

materials, meals and living

accommodations.

For more information, please contact Melanie Barnett at (734)615-2162

www.bus.umich.edu/execed/mmu University of Michigan Business School 701 Tappan Street NON-PROFIT Ann Arbor, Michigan 48109-1234 ORGANIZATION U.S. POSTAGE PAID Address Service Requested ANN ARBOR, MI PERMIT No. 144

Sam Wyly Hall Nears Completion ᮣ $20 million, 80,000-square-foot, six-story brick and glass facility ᮣ Located at the intersection of East University and Hill streets (connected at five levels to the existing Executive Residence) ᮣ Lower level features a 90-seat multi-purpose classroom/special dining room and service pantry, two 48-capacity classrooms and five breakout rooms ᮣ First floor is devoted to the William Davidson Institute, with office space for 32 faculty, staff and visiting scholars, two conference rooms and a research reading room ᮣ Second floor is dedicated solely to educational facilities: two tiered classrooms for 65 and 55, one 48-capacity flat classroom, 17 breakout rooms, a conference room, informal meeting space and a refreshment area ᮣ Third floor supports the Executive Education Center’s administrative operations with offices and work space for 60 staff, two conference rooms and course materials preparation workroom ᮣ Fourth, fifth and sixth floors each contain 19 guest rooms and three group study rooms, as well as a fourth floor fitness facility for Executive Education participants ᮣ Dedication ceremony: Spring 2000