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UNITE! NEWSLETTER ISSUE 20 | SEPTEMBER 2019 SPRING EDITION CDC VICTORIA’S QUARTERLY NEWSLETTER FEATURING UPDATES, DEVELOPMENTS AND THE PEOPLE WHO DRIVE THE BUSINESS. GREEN BUSES RESPECT OUR TREE HIT MELBOURNE DRIVER CAMPAIGN PLANTING DAY PAGE 8 PAGE 12 PAGE 10 INSIDE CONTENTS CEO’S Message ..........................................................3 8 From your SDM’s .........................................................4 News ............................................................................6 News ............................................................................7 Hybrid Launch .............................................................8 Planting Day ..............................................................10 Respect Our Driver Campaign ................................12 Anti-Graffiti Workshops ............................................14 Compliments & Comments .....................................16 6 12 10 UPCOMING EVENTS SEP 2019 OCT 2019 NOV 2019 MOVEMBER Ethiopian New Year October Victorian 12 6 School Holidays Mid Autumn Festival End 5 Melbourne Cup Day 13 (Mooncake festival) Victorian Seniors October Victorian 7-11 11 Remembrance Day 21 Festival Melbourne School Holidays Start Festival Hub White Ribbon Day African Festival 25 22 Melbourne White Night 21-22 Ballarat 27 AFL Grand Final Parade 27 Diwali 29 Jewish New Year 2 Unite! | CDC Victoria Newsletter WELCOME CEO’S MESSAGE Welcome Jeff Wilson - CDC Victoria’s new Chief Executive Officer Dear team, I feel truly honoured and privileged to join CDC Victoria. We have a expertise of our people. It is also The future looks very bright for our great company that really cares great to see our teams are proud company as communities grow and about its people, its communities and passionate about what we do - so does the need for our services. and our cultures. This is very evident serving the community. We have more people needing and by the way the SPaRCQ values are wanting to connect to more places lived out within our business and It is unfortunate that a small minority within the community don’t behave and we will work with our partners how the company and the staff to offer the best solutions. Growth engage in our community. appropriately at times and this can put our team members and other within the community is important I believe this is key to our ongoing members of the community at risk. because this provides opportunities success because we are a people We are being proactive in trying to to our staff and our families. business. Everyday we connect curb this behaviour and will be soon Growth can cause issues such as children to schools, parents launching the ‘Respect Our Driver’ traffic congestion and make it to workplaces and families to campaign. This is about educating difficult to achieve perfect On Time communities. You are a vital part in all our passengers that our drivers Running (OTR). We understand making communities exist. are real people with real lives and this and appreciate your efforts in I would like to thank everybody real stories that are to be very proud serving our community to the best that has made me feel so welcome. of. We want people to understand we can. I am learning the business and at that we all need to respect each I look forward to meeting personally this early stage, I think I will still be other and treat each other in a with and thanking you in person as learning in years to come as there manner that we would want to you are the reason why we have such is such a lot to learn and being such be treated. a great CDC family. a progressive industry there will Our company’s proactivity in this always be something new. This In the meantime please be safe and campaign and the upcoming enjoy all of the good things in life. is exciting! Movember health initiative, the tree I have had the opportunity to visit planting day and graffiti workshops Best wishes, make me extremely proud to be a all but two of our depots and have Jeff Wilson part of the CDC family. been extremely impressed with Chief Executive Officer – the knowledge, experience and CDC Victoria WELCOME ONBOARD TO ALL OUR NEW EMPLOYEES Roger Curtis-Harding & David Van Oorschot (BALLARAT), Jann Harold Sarabia, Amandeep Singh Gill, Parvinder Sethi & Adam Jones (TULLAMARINE), Saman Ghasemloo, Harshavardhan Reka & Semi K Tuivaiti, (OAKLEIGH), Christopher Hoang, Julie Marinos, Graeme Lilley, Winston Lai & Kevin Harris (WYNDHAM) & NATIONAL OFFICE (CAMBERWELL), Matthew Fleming, Baldeep Singh, Andrew Witcombe, Iain Fitzpatrick, Nigel Voller & Alistair Broad (GEELONG), Chris Olive & Rhiannon Bizon (SUNSHINE) Kevin Farrell, Ivan Smith, Janelle Bottrell & Darren Flowers (SUNRAYSIA & BROKEN HILL) Unite! | CDC Victoria Newsletter 3 NEWS FROM YOUR SERVICE DELIVERY MANAGERS OAKLEIGH GEELONG I would like to thank you for bearing It’s hard to comprehend how fast time through this cold winter and has flown by this year. Already we’ve maintaining our SPaRCQ values managed to get through the Avalon by driving safe, attending to our Airshow, another awesome performance customers’ needs, identifying possible by everyone involved which saw us move SUNRAYSIA & hazards and reporting them accordingly. over 40,000 people. There have been As you all know we’ve had a number of some other notable charter operations, BROKEN HILL incidents most notably the projectile such as the ABS National Conference It is hard to believe we are closing in incident which led to the injury of one and several rail replacements. on the last few months of 2019. The of our drivers and whilst we continue Our route service performance Sunraysia yard has seen some changes to work with the relevant authorities continues to show signs of with regards to parking areas and and stakeholders to stop such incidents improvement, but we still have a few vehicle shuffling due to the acquisition from happening, it’s important to areas to focus on such as Early Running of two National Patient Transport (NPT) continue to remember your ‘Safe and (ER) which is currently around 9 per cent. vehicles and appropriate Occupational sound’ training and report all incidents Some new tools will help us improve Health and Safety (OH&S) changes. to the OCC promptly. this. Our regular meetings with PTV We have been able to successfully accommodate the NPT vehicles and As you all know we have now received provide us with good feedback on our staff with the use of the depot facilities the first batch of hybrid buses which will overall performance and anti-social however, consideration for vehicle replace some of our older fleet. This is behaviour on our network has been storage, including employees’ personal an exciting time as we introduce new declining, mostly due to driver’s efforts. vehicles, is an issue we now face and is fleet to our business while reducing Last month we saw the introduction continuing to be addressed. carbon emissions and protecting the of the Victoria Maori Wardens (VMW) environment for future generations. to the Geelong bus network. Their Two new OH&S representatives were appointed in July and we welcome We have begun parking buses in the role is to help engage with local youth their efforts and appropriate measures vacant block behind the workshop and assist with any issues they may be for positive safety changes within the clearing our depot from over experiencing, which is designed to depot. Our Workshop foreman has congestion and reducing the number of ultimately improve our bus services and taken his responsibilities in his stride in-house incidents. The reconstruction drive respect back to the driver. and has made positive safety changes of the new site will hopefully commence Our fleet replacement program is now in to the Broken Hill depot which is in the new year adding much needed full swing, with 16 new vehicles entering assisting with a positive increase in room for both our yard and workshop. our depot this year, with more to come. culture change with employees. In terms of our recent slides relating to These will help improve the quality and The NSW TrainLink commenced our On Time Running (OTR) we have comfort for our drivers and passengers. operation in June from Broken Hill to been able to significantly reduce our We are continuing to recruit new drivers Mildura and return 3-days on weekdays Early Running (ER) and I commend you to our team to replace some recent and a one-way service on weekends. all for your persistent work. retirements, as well as fill some newly This has been a great acquisition and On a final note, as we begin to enter created positions due to new services patronage levels continue to rise. spring time and get some urgent and and structural changes. Welcome to Sunraysia depot and NSW TrainLink well overdue sun I would like to wish you all, I hope you enjoy your time at have received positive feedback about you all a safe and prosperous final CDC and contribute positively to the service and we are hopeful the quarter. I look forward to working our operations. six-month trial will become a closely with you all for the remainder of Doug Nyman, SDM at continued service. the year. Geelong Depot Keep up the exemplary work and all the Kaz Abdulrahman, SDM at best to all employees. Oakleigh Depot Ash Loveridge, SDM at Sunraysia & Broken Hill depot 4 Unite! | CDC Victoria Newsletter NEWS WYNDHAM BALLARAT As we head into the last quarter of We have seen the another busy year, it is time to reflect departure of two long on the areas that we have made serving members of our advancements in and the areas that team, Kevin McLean (18 years) and require more team effort. A few Peter Court (21 years) have both retired route changes during July 2019 were recently. Peter is however keeping his TULLAMARINE successfully implemented. Charter driving skills up by doing some casual services saw growth and the inclusion charter work for us.