Community Consultation
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Cairns Transit Network Concept Design Report Table of contents 3 Community consultation .................................................................. 3.3 3.1 Introduction.....................................................................................................3.3 3.2 Objectives .......................................................................................................3.3 3.3 Stakeholder groups........................................................................................3.3 3.3.1 The general community ..................................................................................................... 3.3 3.3.2 Property owners and business operators with potential land requirements ...................... 3.3 3.3.3 Local and state government agencies............................................................................... 3.4 3.4 Consultation process.....................................................................................3.4 3.5 Project launch.................................................................................................3.7 3.5.1 Communication and consultation activities........................................................................ 3.7 3.5.1.1 Project hotline, email, reply paid and website ............................................................... 3.7 3.5.1.2 Newsletter...................................................................................................................... 3.7 3.5.1.3 Advertisements.............................................................................................................. 3.7 3.5.1.4 Project guide.................................................................................................................. 3.8 3.5.1.5 Fact sheets .................................................................................................................... 3.8 3.5.1.6 Information kits .............................................................................................................. 3.8 3.5.1.7 Stakeholder briefing....................................................................................................... 3.8 3.5.1.8 Stakeholder meetings.................................................................................................... 3.8 3.5.1.9 Staffed displays ............................................................................................................. 3.9 3.5.2 Community feedback......................................................................................................... 3.9 3.5.2.1 Bus services .................................................................................................................. 3.9 3.5.2.2 Busway station locations ............................................................................................... 3.9 3.5.2.3 Public transport technologies ...................................................................................... 3.10 3.5.2.4 Support for the project ................................................................................................. 3.10 3.5.2.5 Cycling......................................................................................................................... 3.10 3.6 Consultation on the Cairns Transit Network draft Concept Design Report 3.10 3.6.1 Communication and consultation activities...................................................................... 3.10 Chapter 3 Community consultation Page 3.1 Cairns Transit Network Concept Design Report 3.6.1.1 Project hotline, email, reply paid and website ............................................................. 3.10 3.6.1.2 Newsletter.................................................................................................................... 3.10 3.6.1.3 Advertisements............................................................................................................ 3.11 3.6.1.4 Draft Concept Design Report: In Brief ......................................................................... 3.11 3.6.1.5 Fact sheets .................................................................................................................. 3.11 3.6.1.6 Information kits ............................................................................................................ 3.11 3.6.1.7 Stakeholder meetings.................................................................................................. 3.11 3.6.1.8 Information sessions.................................................................................................... 3.11 3.6.1.9 Property owners with a potential land requirement ..................................................... 3.12 3.6.2 Stakeholder feedback...................................................................................................... 3.12 3.6.2.1 Staging of the network................................................................................................. 3.12 3.6.2.2 Location of bus stations............................................................................................... 3.13 3.6.2.3 Location of transit corridors ......................................................................................... 3.13 3.6.2.4 Public transport technologies ...................................................................................... 3.13 3.6.2.5 Parking......................................................................................................................... 3.13 3.6.3 Response to feedback..................................................................................................... 3.13 3.6.3.1 Changes to the alignment............................................................................................ 3.13 3.6.3.2 Issues to be resolved in detailed design...................................................................... 3.14 3.6.3.3 Ongoing consultation with key stakeholders to resolve design issues........................ 3.14 3.7 Ongoing consultation and communication .............................................. 3.14 List of tables Table 3.1: Consultation / communication program.................................................................................... 3.6 Table 3.2: Staffed public displays for project launch................................................................................. 3.9 Table 3.3: Staffed information sessions for project launch ..................................................................... 3.12 List of figures Figure 3.1: Key steps of the planning process .......................................................................................... 3.5 Appendix A ............................................................................................................................ 3.15 Chapter 3 Community consultation Page 3.2 Cairns Transit Network Concept Design Report 3 Community consultation 3.1 Introduction This chapter describes the process and results of community consultation for the Cairns Transit Network. Throughout the consultation process, the project team has provided a range of opportunities for the community, businesses and property owners to provide feedback and help refine the alignment of the network. 3.2 Objectives The community consultation objectives were to: • ensure all relevant stakeholders have access to information to allow their informed consideration of the project’s potential benefits and impacts • provide opportunities for stakeholders to provide feedback on the project • provide ongoing and transparent two-way communication between the project team and stakeholders • ensure community members’ local knowledge and values are considered in the planning process. 3.3 Stakeholder groups The three main stakeholder groups identified for the Cairns Transit Network include: • the general community • property owners with potential land requirements • local and state government agencies. 3.3.1 The general community This group includes residents, property owners, bus users, businesses and community facilities in those suburbs closest to the proposed transport corridors and station locations. This group also includes elected representatives, community groups, schools and interest groups. 3.3.2 Property owners and business operators with potential land requirements Property owners with potential land requirements are those people who own land that may be partially or fully required for the transit network. Once the Concept Design Study is finalised and the transit corridors are protected, a state government requirement will potentially exist over some parcels of private property. Closer to construction, there will be a requirement for some of these property owners to relocate to make way for the future infrastructure. Chapter 3 Community consultation Page 3.3 Cairns Transit Network Concept Design Report 3.3.3 Local and state government agencies The following government agencies have been consulted throughout the preparation of the Concept Design Report: • Department of Transport and Main Roads • Department of Infrastructure and Planning • Cairns Regional Council • Queensland Health. 3.4 Consultation process Consultation and planning has been undertaken in conjunction with the Cairns Bruce Highway Upgrade project (see Figure 3.1). The Cairns Bruce Highway Upgrade project aims to provide an integrated transport network for the southern approach to Cairns. Consultation for the Cairns Transit Network has been undertaken in conjunction with the Cairns Bruce