Workplace Ombudsman Annual Report 2008–09 Readers

Total Page:16

File Type:pdf, Size:1020Kb

Workplace Ombudsman Annual Report 2008–09 Readers Workplace Ombudsman Annual Report 2008–09 Creating fairer Australian workplaces © Commonwealth of Australia 2009 ISSN: 1834-1462 This work is copyright. Apart from any use as permitted under the Copyright Act 1968, no part may be reproduced by any process without prior written permission from the Australian Government, available from the Attorney-General’s Department. Requests and enquiries concerning reproduction and rights should be addressed to the Commonwealth Copyright Administration, Copyright Law Branch, Attorney-General’s Department, National Circuit, Barton, ACT 2601, or posted at http://www.ag.gov.au/cca. Produced by the Fair Work Ombudsman. Acknowledgements Printed by Bluestar IQ (02) 6230 6200 Written and edited by Refresh Communications (03) 9836 3916 Designed by CRE8IVE (02) 6162 1888 Photos by Cole Bennetts 0415 982 662, Boardroom Photography 0402 941 564 and Mark Chew (03) 9529 4055 Workplace Ombudsman Annual Report 2008–09 Creating fairer Australian workplaces GPO Box 9887 Melbourne VIC 3001 | 414 LaTrobe Street Melbourne VIC 3000 P: (03) 9954 2611 F: (02) 6264 5367 E: [email protected] Hon. Julia Gillard MP Deputy Prime Minister and Minister for Education, Employment and Workplace Relations Parliament House CANBERRA ACT 2600 Dear Deputy Prime Minister I have pleasure in submitting to you the annual report of the Office of the Workplace Ombudsman, covering the period 1 July 2008 to 30 June 2009. Section 70 of the Public Service Act 1999 requires me to provide you with a report to present to Parliament. This report has been prepared in accordance with the guidelines approved on behalf of the Parliament by the Joint Committee of Public Accounts and Audit. Yours sincerely Nicholas Wilson FAIR WORK OMBUDSMAN 17 September 2009 Fair Work Infoline: 13 13 94 www.fairwork.gov.au ABN: 43 884 188 232 Contents About this report iv Performance snapshot vi Workplace Ombudsman’s review 1 Workplace Ombudsman’s review 2 Overview of services 5 Creating fairer Australian workplaces 6 Report on performance 11 Output Group 1.1—Education and compliance services 12 Legal and Advice Branch 27 External Affairs Branch 32 Field Services Branch 34 Agency Transition Unit 38 Management and accountability 41 Corporate governance 42 External scrutiny 45 Management of human resources 46 Business services 52 Purchaser–provider arrangements 52 Analysis of financial performance 53 Financial statements 55 Appendices 99 Appendix A—Staffing profile 100 Appendix B—Occupational health and safety 104 Appendix C—Freedom of information 105 Appendix D—Consultancies and competitive tendering and contracting 109 Appendix E—Other mandatory information 111 References 115 Glossary 116 Abbreviations and acronyms 117 Compliance index 118 Index 120 About this report The Workplace Ombudsman is a statutory agency that was created by the Workplace Relations Act 1996 on 28 June 2007. This is the second and final annual report for the Workplace Ombudsman, formerly known as the Office of Workplace Services (OWS). The Workplace Ombudsman was abolished on 30 June 2009 and its functions moved to the newly created Fair Work Ombudsman. This report documents the activities and performance of the Workplace Ombudsman to 30 June 2009. As a key accountability document, it complies with the Requirements for Annual Reports prepared by the Department of the Prime Minister and Cabinet and approved by the Joint Committee of Public Accounts and Audit. Structure The report is presented in six parts. Overview and description An introduction to the agency, with a review of its operations by the Workplace Ombudsman and an overview of its structure and function. Report on performance A report on the agency’s performance in relation to the outcome and output framework described in the 2008–09 Portfolio Budget Statements and Portfolio Additional Estimates Statements. This section includes performance reporting against the output group for the whole of 2008–09. Management and accountability A report on the agency’s management practices, including the corporate governance framework, human and financial resources, internal controls, external scrutiny and financial management. Financial performance reporting Includes the audited financial statements for 2008–09, the audit report and commentary on the agency’s financial performance. Appendices Includes mandatory information and statistics. References Includes a glossary and a list of abbreviations, a compliance index and a general index. vi Workplace Ombudsman Annual Report 2008–09 Readers This report is provided to the Minister for Education, Employment and Workplace Relations. It is also designed to inform staff, other government agencies, the media, researchers, students and interested citizens. Online Annual Report An online version of this report is available in the Annual Reports section of the Fair Work Ombudsman website http://www.fwo.gov.au/info/Annual-Report. Annual Report enquiries The Fair Work Ombudsman welcomes comment on this report. Enquiries and feedback may be directed to: Annual Report Coordinator Fair Work Ombudsman GPO Box 9887 Melbourne VIC 3001 Telephone: (02) 8293 4631 Facsimile: (02) 6276 9001 Email: [email protected] Internet homepage: http://www.fwo.gov.au About this report vii Performance snapshot During 2008–09 the Workplace Ombudsman achieved the following results through working with our community: › Recovered $32,489,904 for 28,648 employees. › Finalised 99% of complaints without legal action. › Finalised 23,338 investigations from complaints. › Launched national Workplace Rights Week. › Responded to 107,403 telephone enquiries. › Secured $1,621,206 in court-awarded penalties. › Recruited more than 70 ongoing and 100 non-ongoing staff. › Delivered 14,407 training hours to staff nationally. › Increased accessibility of our services to non-English speaking people by expanding translated website material to 23 languages. › Established and implemented national service delivery processes. › Closed 28,082 Fairness Test matters and 3743 No Disadvantage Test investigations. viii Workplace Ombudsman Annual Report 2008–09 Workplace Ombudsman’s review Workplace Ombudsman’s review The Workplace Ombudsman’s achievements in the past year have been aimed at ensuring greater effectiveness. As the independent workplace regulator, the Workplace Ombudsman ensures employers, employees, contractors and their representatives are fully informed and confident of their workplace rights and responsibilities. In doing this, the Workplace Ombudsman firmly demonstrates the need for compliance with Australia’s workplace relations laws and the consequences of non-observance. This annual report highlights the many ways we have worked in partnership with the community to promote fairness and ensure justice in Australian workplaces. The Workplace Ombudsman acts independently and impartially when complaints are made about workplace relations breaches. As far as possible, we seek voluntary compliance, although we regularly use firmer compliance methodologies, including litigation in the Courts, either where the circumstances of the case warrant Court consideration, or where there is severe or wilful wrong- doing. This can include circumstances where a breach is significant, relates to a vulnerable worker or group, or where one party is unwilling to recognise and fix the problem. I am continually impressed by what the agency has been able to achieve through the client-focused thinking of our people. In particular, this year saw the Workplace Ombudsman expand its suite of creative compliance tools, opening up more avenues for creating fairer Australian workplaces. Compliance tools include proactive targeted campaigns, education, use of the media, working closely with stakeholders and, where appropriate, prosecution. Our reputation as a strong, fair, independent regulator has prompted a number of very large companies to voluntarily come forward with admissions about contraventions of the Workplace Relations Act 1996. As a result, enforceable undertakings – as an alternative to litigation – became part of our creative compliance suite in 2008. We have vigorously tackled our compliance role through effectively balancing and testing all these approaches to compliance. Indeed, many of our investigations have taken us into previously unchartered waters, thereby strengthening our capacity. Our results speak for themselves. In the year to 30 June 2009, the Workplace Ombudsman recovered $32,489,904 for 28,648 employees. Our Workplace Inspectors finalised 23,338 complaints about breaches of workplace relations laws. Ninety-nine per cent of these complaints were finalised without resorting to litigation. 2 Workplace Ombudsman Annual Report 2008–09 At 30 June 2009 penalties awarded by courts around the country reached a total of more than $1.6 million. This illustrates the seriousness with which the judiciary views breaches of Commonwealth workplace relations law and the impact this has on individuals, particularly vulnerable workers. It is a particularly sobering reminder of the need for every employer to be constantly vigilant in meeting their workplace obligations. Our targeted campaign activities have focused on industries that generate the most complaints and those that we have not previously examined. In the past 12 months our Workplace Inspectors have finalised 7080 targeted compliance audits. We have continued to develop community awareness and educate employees and employers of their rights and responsibilities through diverse communications
Recommended publications
  • Wage Theft: the Exploitation of Workers Is Widespread and Has
    Wage Theft: The exploitation of workers is widespread and has become a business model Submission by the Australian Council of Trade Unions to the Senate Economics Committee of the Australian Parliament Inquiry into the Unlawful Underpayment of Employees’ Remuneration ACTU Submission, 6 March 2020 ACTU D. No 11/2020 1 Contents Contents ................................................................................................................................................ 2 Definitions and Abbreviations .............................................................................................................. 4 Executive Summary .............................................................................................................................. 4 Introduction ........................................................................................................................................... 8 About the ACTU ................................................................................................................................. 8 Why we have a wage theft problem. ................................................................................................ 8 The many forms of wage theft........................................................................................................ 10 The normalisation and prevalence of wage theft ......................................................................... 11 The wage theft problem: The exploitation of workers has become a business model ............
    [Show full text]
  • Phoenix Activity: Sizing the Problem and Matching Solutions
    pwc.com.au Fair Work Ombudsman June 2012 Disclaimer This report has been prepared by PwC at the request of the Fair Work Ombudsman (FWO) in our capacity as advisors in accordance with the Terms of Reference and the Terms and Conditions contained in the Consultant Agreement between FWO and PwC. The information, statements, statistics and commentary (together the “Information”) contained in this report have been prepared by PwC from publicly available material and from discussions held with stakeholders. The Consultants may in their absolute discretion, but without being under any obligation to do so, update, amend or supplement this document. PwC have based this report on information received or obtained, on the basis that such information is accurate and, where it is represented by the client and other stakeholders as such, complete. The Information contained in this report has not been subject to an Audit. The information must not be relied on by third parties, copied, reproduced, distributed, or used, in whole or in part, for any purpose other than detailed in our Consultant Agreement without the written permission of the FWO and PwC.1 1 Liability is limited by a scheme approved under Professional Standards Legislation. Fair Work Ombudsman PwC i This report presents the analysis and recommendations resulting from a project investigating phoenix activity undertaken by PwC for the Fair Work Ombudsman (FWO). The project involved three stages of analysis: Defining phoenix activity: a key challenge in understanding mitigating phoenix activity is accurately defining it. Quantifying phoenix activity: to ensure that the options for addressing phoenix activity are proportional to the scale of the problem, the impact of phoenix activity was quantified.
    [Show full text]
  • Trivial to Troubling: the Evolution of Enforcement Under the Fair Work Act
    This article has been published in: (2020) 33(1) Australian Journal of Labour Law, 87-106 Trivial to Troubling: The Evolution of Enforcement under the Fair Work Act Tess Hardy* When the Fair Work Act 2009 (Cth) was first introduced, compliance issues were viewed as somewhat trifling and the enforcement framework generated very little discussion, let alone debate. Early reviews of the Office of the Fair Work Ombudsman (FWO) generally reached positive conclusions about the level of employer non-compliance and the FWO’s overall response. However, the tide turned in 2015 following the 7-Eleven underpayment scandal. Since this time, there has been, and continues to be, a sense that there is now an enforcement crisis. While the Fair Work Amendment (Protecting Vulnerable Workers) Act 2017 (Cth) introduced a number of far-reaching reforms, many believe more needs to be done. This article charts some of the most critical forces which have shaped compliance promotion and enforcement processes over the past 10 years and reflects on how this response may continue to evolve into the future. Introduction The Work Choices legislation1 was controversial in many respects, and ultimately condemned in many quarters. However, one enduring legacy of this tumultuous time was the elevation of the federal labour inspectorate. Instead of dismantling the agency, now known as the Office of the Fair Work Ombudsman (FWO), the Fair Work Act 2009 (Cth) (FW Act) effectively sought to strengthen its position and powers. This article will consider the establishment and evolution of the federal statutory body predominantly responsible for overseeing and enforcing employment standards regulation under the FW Act.2 It will begin by surveying various historical, legal and political forces that have shaped the strategy, resourcing and approach of the FWO over the past decade.
    [Show full text]
  • Statement of Findings in Relation to the Fair Work Ombudsman‟S Investigation of Entities Related to the Church of Scientology, Narconon and Get Off Drugs Naturally
    Statement of Findings in relation to the Fair Work Ombudsman‟s investigation of entities related to the Church of Scientology, Narconon and Get Off Drugs Naturally Contents Introduction ........................................................................................................................... 2 Summary of Key Findings and Next Steps ............................................................................ 2 Key Findings ......................................................................................................................... 2 Next Steps ............................................................................................................................ 3 Background to this investigation ............................................................................................ 4 Who is the subject of this investigation? ................................................................................ 4 What has led to this investigation? ........................................................................................ 4 What are the questions involved in this investigation?........................................................... 5 The functions of the Fair Work Ombudsman ......................................................................... 5 Witnesses involved in the investigation ................................................................................. 7 Questions for resolution .......................................................................................................
    [Show full text]
  • Migrants Looking for Work
    Migrants Looking for Work Information for migrants looking for work in the Northern Territory Migrants looking for work in the Northern Territory Page 2 Who this book can help Most of the information in this book is helpful for anybody looking for work, especially if you are new to Australia. But not all visas allow you to work: the people this book is mainly targeting are migrants and refugees who are legally eligible to work. To find out if you are eligible to work, you might like to visit this useful website: www.homeaffairs.gov.au/busi/visas-and-migration/visa- entitlement-verification-online-(vevo). When you fill out the online enquiry form, you will be able to see your current visa details and entitlements . You can save and print your visa entitlement details as well as email them to employers , migration agents and other organisations as proof of your entitlements . This publication is the copyright of the Northern Territory Government. The Office of Multicultural Affairs acknowledges the: • Funded/ Commissioned work undertaken by the Northern Institute, Charles Darwin University • Update of the previous (2013) version by the Multicultural Council of the Northern Territory. • Organisations which have contributed to the update of this publication. Reproduction of information or parts of the publication by not for profit community groups, or parts of the publication, with acknowledgement of NTG is permitted. June 2018 Page 2 Migrants looking for work in the Northern Territory Page 3 Contents Who this book can help ......................................................................................................... 2 The Australian Workplace ......................................................................................................... 4 Getting Ready to Look for Work ................................................................................................. 5 General Skills to Help You Find Work ......................................................................................
    [Show full text]
  • Fair Work Ombudsman Operations Manual (August 2013)
    Fair Work Ombudsman Operations Manual (August 2013) 1. General Principles 1.1 Introduction The FWO Operations Manual (the Manual) provides a framework for the conduct of formal dispute resolution and compliance activity undertaken by staff of the Office of the Fair Work Ombudsman (FWO), including its Fair Work Inspectors. In accord with the business imperatives of the FWO Strategic Plan 2012-2016, the Manual details the key principles that underlie the dispute resolution and compliance activity of the FWO, and updates the content contained in previous versions of the Manual. The Manual is to be read in conjunction with public agency documents such as the FWO Guidance Notes. 1.2 Purpose of the Manual In describing certain features applicable to all dispute resolution and compliance activities conducted by FWO staff, and Fair Work Inspectors in particular, the Manual seeks to provide an overview of the principles that reinforce key concepts and techniques held in common. To ensure best practice and national consistency in all of the FWO’s formal dispute resolution and compliance activities, the Manual contains links to internal Guides and other material contained on the FWO intranet. The integrity and transparency of the decision making process in all its formal dispute resolution and compliance activities is critical to both the efficacy and reputation of the FWO. For this reason, the Manual provides clear boundaries within which Fair Work Inspectors are expected to operate while at the same time deliberately empowering Fair Work Inspectors to exercise discretion based upon their experience and knowledge. The Manual does not map a step-by-step approach for Fair Work Inspectors to follow strictly, but is intended to provide best practice standards for responding to all matters.
    [Show full text]
  • Reconsidering the Notion of Employer in the Era of the Fissured Workplace: Traversing the Legislative Landscape in Australia
    Reconsidering the Notion of Employer in the Era of the Fissured Workplace: Traversing the Legislative Landscape in Australia Tess Hardy University of Melbourne 1. Introduction The concept of the employer has been receiving renewed attention in Australia following a raft of media and government investigations into the working conditions of temporary foreign workers in the past 12 months.1 In particular, these recent inquiries have highlighted that certain sectors of the Australian labour market most notably the horticulture and food processing industries,2 and the convenience store franchise sector3 may be riddled with exploitation .4 While it is generally now accepted that employer non- compliance with workplace laws is a pressing problem in Australia, there is far less consensus about what can be done and who should be held responsible. These issues are undeniably complicated by the fissuring of work described by David Weil.5 Indeed, the labour market in Australia reflects many of the structural shifts which have occurred in the US and elsewhere.6 Like many advanced economies, Australia has also witnessed a move away from manufacturing towards services, a decline in trade unionism, greater competition in capital and product markets and increased commercialisation of work relationships. Particular management techniques and organisational forms such as sub-contracting, outsourcing and franchising have grown 1 These investigations have prompted a number of ongoing government inquiries at both federal and state levels. See, e.g., Australian Government, Senate Education and Employment References Committee, Inquiry into the Impact of Australia s Temporary Work Visa Programs on the Australian Labour Market and on the Temporary Work Visa Holders (Final Report, March 2016); Victorian Government, Inquiry into Labour Hire and Insecure Work (due to report by 31 July 2016); South Australian Government, Economic and Finance Committee, Inquiry into Labour Hire Industry (established on 11 June 2015, submissions closed on 27 July 2015).
    [Show full text]
  • APS4 and APS5 Fair Work Inspectors
    Position description Job Reference No: TBA Position Title: Fair Work Inspector Branch: Compliance and Enforcement Branches Adelaide, Canberra, Hobart, Melbourne, Mount Gambier, Orange, Locations: Sydney, Toowoomba, Traralgon, Wagga Wagga Employment Status: Full-time or Part-time Employment Type: Non-ongoing (up to 12 months) / Ongoing Classification: APS Level 4 or 5 Salary Range: $72 022 to $85 014 plus 15.4% superannuation Closing Date: TBA The Fair Work Ombudsman (FWO) is an independent statutory office established by the Fair Work Act 2009. Our role is to promote harmonious, productive and cooperative workplace relations and ensure compliance with Australian workplace laws. We are valued by the community for supporting compliant, productive and inclusive Australian workplaces and we deliver practical workplace relations advice and assistance. We are seeking exceptional team-oriented candidates for the role of Fair Work Inspector across the Compliance and the Enforcement Branches. The Compliance and Enforcement Branches are responsible for ensuring compliance with the Fair Work Act 2009. This involves conducting investigations to determine compliance with Australian workplace laws. Roles are being offered at the APS 4 and 5 levels. To be considered for an APS level 5 role, you must satisfy the additional selection criteria requirements set out in this position description. You may apply for an APS 4 or 5 level role, or both. Roles may be offered for a non-ongoing period of 12 months initially, with the possibility of becoming ongoing. Depending on your level of experience and background, there may be an initial training period before you are officially appointed as a Fair Work Inspector.
    [Show full text]
  • Fair Work Ombudsman / Annual Report / 2013 – 14 / B
    FAIR WORK OMBUDSMAN / ANNUAL REPORT / 2013 – 14 / B Performance highlights The Fair Work Ombudsman (FWO) is a statutory office responsible for ensuring compliance with Australian workplace laws and educating employers and employees about their rights and responsibilities at work. For 2013–14, we met all of our deliverables, key Advice performance indicators, service standards and specific commitments to government. › Responded to more than 595,000 enquiries received through Fair Work Infoline services. Across our core functions of advice, assistance and enforcement we: › Resolved 99% of call enquiries at first contact. › Answered almost 90,000 Small Business Helpline calls in seven months. › Received more than 11 million visits to fairwork.gov.au and more than two million fact sheet, best practice guide and template downloads. › Introduced our transformed website offering increased accessibility and customisation including tailored industry information. › Received more than 1.57 million visits to pay tools. › Expanded and updated our suite of online self-service resources, including developing ‘starting a new job’ and ‘hiring an employee’ guides. › Implemented strategies to educate areas, industries and workers most in need of our assistance, including young hospitality workers, overseas Harvest Trail workers and small business operators. YEAR IN ABOUT THE PERFORMANCE MANAGEMENT AND APPENDICES FINANCIAL REFERENCES REVIEW FWO REPORTING ACCOUNTABILITY STATEMENTS 1 Assistance Enforcement › Finalised 25,650 complaints and recovered more › Commenced 37 civil penalty litigations to address than $23 million for 15,483 workers. serious, wilful and repeated non-compliance. › Finalised 94% of complaints within 90 days. › Achieved court ordered penalties of more than $3 million in 39 cases decided. › Finalised 4,567 targeted campaign audits recovering more than $4 million for 7,541 workers.
    [Show full text]
  • Inquiry Into the Victorian on Demand Workforce
    GPO Box 9887 Melbourne VIC 3001 | 414 La Trobe Street Melbourne VIC 3000 P: (03) 9954 2611 F: (02) 6276 8063 E: [email protected] 5 February 2019 Ms Natalie James Chair Inquiry into the Victorian on-demand workforce By email: [email protected] Dear Chair Thank you for the opportunity to make a submission to the Inquiry into the Victorian on-demand workforce (the Inquiry). About the Fair Work Ombudsman The Fair Work Ombudsman (the FWO) is Australia’s national workplace relations regulator. Our jurisdiction is primarily set out in the Fair Work Act 2009 (Cth) (FW Act). The FWO’s role is to provide education, assistance and advice about the Commonwealth workplace relations system and to enforce compliance with workplace laws, and our services are free to the community. In fulfilling our role under the FW Act, the FWO adopts a compliance model built on a mix of risk-based regulation and strategic enforcement, which is set out in our publicly available Compliance and Enforcement Policy1 and Litigation Policy2. FWO interface with the on-demand workforce The FWO closely monitors developments in its jurisdiction, including the emergence of the ‘on- demand’ economy and workforce that is the focus of this Inquiry. The FWO’s approach to resolving issues arising in the on-demand workforce is necessarily consistent with our approach to any dispute requiring our intervention, namely to apply and enforce Australian workplace law as it stands. However, as an innovative and agile regulator, the FWO is also committed to ensuring that our regulatory tools of trade evolve with the needs of the community.
    [Show full text]
  • ANNUAL REPORT the Fair Work Ombudsman and Registered
    The Fair Work Ombudsman and Registered Organisations Commission Entity ANNUAL REPORT 18 – 19 Year in review Entity overview FWO performance report ROC performance report Management and accountability Financial statements Reference materials The Fair Work Ombudsman and Registered Organisations Commission Entity Annual Report 2018–19 4 The Hon Christian Porter MP Attorney-General and Minister for Industrial Relations Parliament House CANBERRA ACT 2600 20 September 2019 Dear Minister In accordance with section 686 of the Fair Work Act 2009, section 329FC of the Fair Work (Registered Organisations) Act 2009 and section 46 of the Public Governance, Performance and Accountability (PGPA) Act 2013, I am pleased to submit the Fair Work Ombudsman (FWO) and Registered Organisations Commission (ROC) Entity annual report for the financial year ending 30 June 2019. It includes information on the Entity’s general organisation, administration and performance. As the accountable authority for the FWO and ROC Entity, pursuant to section 17AG of the PGPA Rule 2014, I certify that we have: • fraud risk assessments and fraud control plans • appropriate fraud prevention, detection, investigation and reporting mechanisms that meet the FWO’s and ROC’s specific needs • taken all reasonable measures to appropriately deal with fraud. Yours sincerely, Sandra Parker Fair Work Ombudsman 5 Year in review Entity overview FWO performance report ROC performance report Management and accountability Financial statements Reference materials Contents Letter of transmittal
    [Show full text]
  • Things Aren't Always As They Seem
    March 2017 Things Aren't Always As They Seem Practice Group: By Paul Hardman and Belinda Copley Labour, Employment and Workplace Safety ‘Cash-back’ Schemes Don't Cut it When it Comes to Workplace and Migration Law Compliance An Albury based restaurant and its sole director have been prosecuted by the Fair Work Ombudsman for conduct towards Australian and visa workers and deliberate actions to cover up blatant breaches of the Fair Work Act 2009 (Cth) (FW Act)1. The restaurant specifically advertised for visa workers to apply for vacant positions and promised to sponsor successful candidates. Mr. Francis and Mr. Badhan, both Indian nationals, were successfully sponsored by the restaurant after completing unpaid work trials. Everything seemed to be in order, the employer: • had in place written employment contracts that provided Mr. Francis and Mr. Badhan terms and conditions of employment that complied with the Restaurant industry Award 2010 (Award) and satisfied the Department of Immigration and Border Protection that the employer would meet its sponsorship obligations • created and maintained employment records for its employees • paid its employees, including Mr. Francis and Mr. Badhan, weekly wages in accordance with their contracts and the minimum Award provisions. But of course, things aren’t always as they seem. Despite an outward appearance of compliance, the employer and its sole director created a deliberate strategy of deceit to avoid its Award, FW Act and sponsorship obligations towards vulnerable employees. The deliberate strategy included a ‘repayment scheme’ which: • required employees to repay significant portions of their wages to the employer. If employees refused, they were threatened with deportation and violence and were in some instances dragged to the nearest ATM to withdraw and hand back the required amounts.
    [Show full text]