Improving Soldier and Unit Effectiveness with the Stryker Brigade Combat Team Warfighters’ Forum
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REPORT Improving Soldier and Unit Effectiveness with the Stryker Brigade Combat Team Warfighters’ Forum • Bryan W. Hallmark S. Jamie Gayton Prepared for the United States Army Approved for public release; distribution unlimited ARROYO CENTER The research described in this report was sponsored by the United States Army under Contract No. W74V8H-06-C-0001. Library of Congress Cataloging-in-Publication Data Hallmark, Bryan W., 1963- Improving soldier and unit effectiveness with the Stryker Brigade Combat Team Warfighter's Forum / Bryan W. Hallmark, S. Jamie Gayton. p. cm. Includes bibliographical references. ISBN 978-0-8330-5136-3 (pbk. : alk. paper) 1. Stryker brigade combat teams—Evaluation. 2. Soldiers--Training of —United States—Evaluation. I. Gayton, S. Jamie. II. Title. UE160.H35 2011 357'.54—dc232 2011035368 The RAND Corporation is a nonprofit institution that helps improve policy and decisionmaking through research and analysis. RAND’s publications do not necessarily reflect the opinions of its research clients and sponsors. R® is a registered trademark. © Copyright 2011 RAND Corporation Permission is given to duplicate this document for personal use only, as long as it is unaltered and complete. Copies may not be duplicated for commercial purposes. Unauthorized posting of RAND documents to a non-RAND website is prohibited. RAND documents are protected under copyright law. For information on reprint and linking permissions, please visit the RAND permissions page (http://www.rand.org/publications/ permissions.html). Published 2011 by the RAND Corporation 1776 Main Street, P.O. Box 2138, Santa Monica, CA 90407-2138 1200 South Hayes Street, Arlington, VA 22202-5050 4570 Fifth Avenue, Suite 600, Pittsburgh, PA 15213-2665 RAND URL: http://www.rand.org To order RAND documents or to obtain additional information, contact Distribution Services: Telephone: (310) 451-7002; Fax: (310) 451-6915; Email: [email protected] Preface This report describes a study of leader-, soldier-, and unit-level outcomes associated with the Army’s first warfighters’ forum, the Stryker Brigade Combat Team Warfighters’ Forum (SWfF). In 1999 the Army began the creation of a “medium” force, eventually to become Stryker Brigade Combat Teams (SBCTs), to bridge a gap between “light” initial-entry units and heavy armored forces (West-Point.org, 2002). By 2003 SBCTs were preparing for deploy- ment to Iraq. Thus, the time from creation to deployment was quite short. To support the rapid and successful development of SBCTs, a more networked and collaborative means of sharing information—SWfF—was established. The research discussed in this report explored how SWfF supports units preparing for operations. Specifically, the study analyzed leaders’ and soldiers’ use of SWfF products and services, their satisfaction with these products and services, the efficacy of a SWfF training tool in promoting individual tactical knowledge, and whether the availability of a handbook derived from recent returnees’ combat experiences improved unit-level tactical performance. The pur- poses of this analysis were (1) to determine whether and how SWfF products are associated with knowledge acquisition and tactical proficiency and (2) to explore ways in which SWfF, and by extension other warfighters’ forums, could better support tactical units in the future. The work will be of interest to those involved with setting direction and priorities for Army training and professional development programs, as well as to those involved in estab- lishing and maintaining knowledge management networks. This research was sponsored by the Commanding General, I Corps and Fort Lewis, and was conducted in RAND Arroyo Center’s Manpower and Training Program. RAND Arroyo Center, part of the RAND Corporation, is a federally funded research and development center sponsored by the United States Army. Questions and comments regarding this research are welcome and should be directed to the research team leader, Bryan W. Hallmark, hallmark@ rand.org. The Project Unique Identifier Code (PUIC) for the research that produced this product is AFOP-07780. iii iv Improving Soldier and Unit Effectiveness with the Stryker Brigade Combat Team Warfighters’ Forum For more information on RAND Arroyo Center, contact the Director of Operations (tele- phone 310-393-0411, extension 6419; FAX 310-451-6952; email [email protected]), or visit Arroyo’s website at http://www.rand.org/ard.html. Contents Preface ........................................................................................................... iii Figures ........................................................................................................... vii Tables ............................................................................................................ ix Summary ........................................................................................................ xi Acknowledgments ........................................................................................... xvii Glossary ........................................................................................................ xix chapter one Introduction ..................................................................................................... 1 SWfF’s History, Mission, and Supporting Tasks ............................................................. 2 Purpose of This Research ........................................................................................ 3 chapter Two SwfF Successfully reached and Supported SBcT community ...................................... 5 Vast Majority of SBCT Leaders and Staff Satisfied with Website .......................................... 6 StrykerNet Components ...................................................................................... 6 StrykerNet Survey Substudy Methods ...................................................................... 7 StrykerNet Survey Results .................................................................................... 8 One-Third of SBCT Key Personnel Sampled Used SWfF’s Products and Services ..................... 12 SBCT and External Customers Highly Satisfied with Direct SWfF Support ........................... 15 Communication Log Substudy Approach ................................................................. 15 Staff Address About 36,000 Requests Yearly, with High Customer Return Rate .................... 15 Summary of Communication Log Substudy Results ..................................................... 19 Summary of Leader and Soldier Use of and Satisfaction with SWfF ..................................... 19 chapter Three SwfF Training Tools Improved Tactical Knowledge of Most Study Participants ................ 21 Substudy Approach ............................................................................................. 21 SBCT Personnel Had Statistically Higher Scores After Training ........................................ 23 Officers and NCOs with Recent OIF Experience Show Greatest Gains .............................. 23 Assessment Results Could Serve as Feedback Reports to Battalion Commanders ................... 25 Summary ........................................................................................................ 26 v vi Improving Soldier and Unit Effectiveness with the Stryker Brigade Combat Team Warfighters’ Forum chapter Four Training handbook Improved unit-Level Tactical Performance ................................... 27 A Structured Approach for Rapidly Aggregating Combat Experiences ................................. 27 Survey of Combat Veterans ................................................................................