Proposed Changes to Buses in West, South-East and North-East London for the Opening of the Elizabeth Line

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Proposed Changes to Buses in West, South-East and North-East London for the Opening of the Elizabeth Line Proposed changes to buses in West, South-East and North-East London for the opening of the Elizabeth line Consultation Report August 2018 Contents Executive summary ..................................................................................................... 3 1. About the proposals ............................................................................................ 9 1.1 Introduction .................................................................................................... 9 1.2 Purpose .......................................................................................................... 9 1.3 Detailed description ........................................................................................ 9 2.1 Purpose ........................................................................................................ 11 2.2 Potential outcomes ....................................................................................... 11 2.4 Who we consulted ........................................................................................ 11 2.5 Dates and duration ....................................................................................... 11 2.6 What we asked ............................................................................................. 11 2.7 Methods of responding ................................................................................. 12 2.8 Consultation materials and publicity ............................................................. 12 2.9 Ensuring the consultation was accessible to all ........................................... 12 3. About the respondents ...................................................................................... 14 3.1 Number of respondents ................................................................................ 14 3.2 How respondents heard about the consultation ........................................... 14 3.3 Methods of responding ................................................................................. 14 4. Summary of all consultation responses ............................................................ 15 4.1 Summary of responses to West London proposals ...................................... 15 4.2 Summary of responses to South East London proposals ............................ 34 4.3 Summary of responses to North East London proposals ............................. 45 4.4 Summary of stakeholder responses ............................................................. 54 4.5 Comments on the consultation ..................................................................... 73 5. Next steps ......................................................................................................... 74 Appendix A: Consultation materials .......................................................................... 79 Appendix B: List of stakeholders consulted ............................................................... 83 Appendix C: Consultation questions.......................................................................... 99 2 Executive summary We have reviewed bus services serving West, South East and North East London, to look at how bus demand and travel habits in these areas would be impacted by the introduction of the Elizabeth line. A set of proposals were identified that reorganised bus services in these areas. Our consultation on these proposals was held between 3 July 2017 and 17 September 2017. We received 2706 responses in total, 2664 were from members of the public and 42 were from stakeholders. The tables below shows the level of support and opposition for each route proposal as a proportion of those who responded to each of the questions: West London 20 per cent support or strongly support Changes to routes 95 and E5 1044 responses 4 per cent oppose or strongly oppose 40 per cent support or strongly support Changes to route 112 1049 responses 5 per cent oppose or strongly oppose 33 per cent support or strongly support Changes to route 140 1072 responses 13 per cent oppose or strongly oppose 40 per cent support or strongly support Introduction of route X140 1075 responses 9 per cent oppose or strongly oppose 33 per cent support or strongly support Introduction of route N140 1055 responses 10 per cent oppose or strongly oppose 40 per cent support or strongly support Introduction of route 278 1065 responses 5 per cent oppose or strongly oppose 33 per cent support or strongly support Changes to route 266/N266 1067 responses 16 per cent oppose or strongly oppose 36 per cent support or strongly support Introduction of route 218 * 1057 responses 10 per cent oppose or strongly oppose 31 per cent support or strongly support Introduction of route 306 1039 responses 9 per cent oppose or strongly oppose 40 per cent support or strongly support Introduction of route 218 * 1041 responses 10 per cent oppose or strongly oppose 16 per cent support or strongly support Withdraw route 223 1044 responses 14 per cent oppose or strongly oppose 24 per cent support or strongly support Changes to route 427 1039 responses 25 per cent oppose or strongly oppose 27 per cent support or strongly support Changes to route 440 1028 responses 12 per cent oppose or strongly oppose 3 26 per cent support or strongly support Changes to route H32 987 responses 2 per cent oppose or strongly oppose * Due to an administrative error, there were two questions which asked respondents what they thought of our proposals for route 218 South East London 32 per cent support or strongly support Changes to route 161 920 responses 12 per cent oppose or strongly oppose Changes to routes 178, 244 and 62 per cent support or strongly support 933 responses 291 9 per cent oppose or strongly oppose 34 per cent support or strongly support Changes to route 180 927 responses 26 per cent oppose or strongly oppose 45 per cent support or strongly support Changes to route 472 906 responses 9 per cent oppose or strongly oppose 63 per cent support or strongly support Introduction of route 301 907 responses 4 per cent oppose or strongly oppose 34 per cent support or strongly support Changes to route 469 900 responses 9 per cent oppose or strongly oppose 30 per cent support or strongly support Changes to route B11 897 responses 10 per cent oppose or strongly oppose North East London Changes to route 104 and 41 per cent support or strongly support 396 responses introduction of route 304 11 per cent oppose or strongly oppose 31 per cent support or strongly support Changes to route 300 400 responses 14 per cent oppose or strongly oppose 26 per cent support or strongly support Changes to route 241 390 responses 15 per cent oppose or strongly oppose 41 per cent support or strongly support Changes to route 330 392 responses 8 per cent oppose or strongly oppose 33 per cent support or strongly support Changes to route 474 397 responses 16 per cent oppose or strongly oppose 35 per cent support or strongly support Introduction of route 497 401 responses 2 per cent oppose or strongly oppose 39 per cent support or strongly support Changes to route 115 399 responses 13 per cent oppose or strongly oppose 75 per cent support option 1 Route 115 option 1 or 2 256 responses 25 per cent support option 2 16 per cent support or strongly support Changes to route 25 439 responses 44 per cent oppose or strongly oppose 4 This document explains the processes, responses and outcomes of the consultation. Next steps After considering the consultation responses, as well as bus demand data, budgetary considerations and other transport information for these routes, we plan to proceed as set out below.Changes will take place in line with the phased opening of the Elizabeth line or in response to wider bus network changes and subject to any necessary changes to highway infrastructure being made by the relevant highway authorities. More details on our next steps can be found in section 5. West London Acton routes Below is a summary of the changes to services in the Acton area: • We will be changing the routeing of route 266 as consulted on. However, frequency will be reduced to every 10 minutes during Monday to Saturday day times, every 12 minutes during Sunday shopping hours and every 15 minutes during all evenings. The night service, renumbered as route N266, will continue to operate between Brent Cross and Hammersmith at night with a bus every 30 minutes • We will be introducing changes to the routeing and frequency of route 391 as consulted on • New route 218 will be introduced as consulted on. However, it will run every 12 minutes during Monday to Saturday day times rather than every 10 minutes and every 20 minutes during Sundays and evenings rather than every 15 minutes • New route 306 will operate between Acton Vale and Sand’s End (Fulham) via Askew Road, Hammersmith and Fulham Broadway using double-deck buses. It will run every 12 minutes during Monday to Saturday day times. However, it will run every 20 minutes during Sundays and evenings rather than every 15 minutes Between Acton Vale and Hammersmith, new routes 218 and 306 would be timed to provide a bus every 6 minutes during Monday to Saturday day times and every 10 minutes during Sundays and all evenings. Frequencies will be kept under review once the new routes have started running. In addition, we will be making the changes consulted on to route 440 in the Acton and Park Royal areas. However, we will not be going ahead with the changes to the 440 in the Chiswick area at this time and have consulted separately on revised
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