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This Is the Suite Life THIS IS THE SUITE LIFE This is Royal Suite Class — three tiers of inclusive amenities and exclusive experiences elevating every aspect of your clients’ holiday. Royal Suite Class is exclusively available on our Oasis Class ships, Symphony of the Seas®, Harmony of the Seas®, Allure of the Seas® and Oasis of the Seas® and select Quantum Class ships, Anthem of the Seas® and Ovation of the Seas®*. Below are the tiers and stateroom categories included in the Royal Suite Class Programme: STAR SKY SEA OASIS CLASS OASIS CLASS OASIS CLASS • Royal Loft Suite • Spacious AquaTheatre Suite – 1 • Junior Suite • Star Loft Suite bedroom • Spacious AquaTheatre Suite with • AquaTheatre Suite – 1 bedroom Large Balcony – 2 bedrooms • Crown Loft Suite QUANTUM CLASS • AquaTheatre Suite with Large • Owner’s Suite – 1 bedroom • Junior Suite with Large Balcony Balcony - 2 bedrooms • Grand Suite – 2 bedrooms • Junior Suite • Villa Suite – 4 bedrooms (Harmony • Grand Suite – 1 bedroom and Symphony of the Seas only) • Owner ’s Panoramic Suite – 1 bedroom (Oasis and Allure of the QUANTUM CLASS Seas only) • Sky Loft Suite • Grand Panoramic Suite – 1 bedroom • Owner’s Suite – 1 bedroom (Oasis and Allure of the Seas only). • Grand Suite – 2 bedrooms • Ultimate Family Suite (Symphony of • Grand Suite – 1 bedroom the Seas only) • Gr and Suite with Large Balcony – 1 bedroom QUANTUM CLASS • Royal Loft Suite • Owner’s Loft Suite • Grand Loft Suite *Sydney, Singapore and Alaska departures only. 2018 BEST 2017 BEST CRUISE LINE CRUISE LINE FOR INTERNATIONAL CABINS AFTA National Travel Industry Awards Cruise Critic Australia Editors’ Picks Awards THIS IS THE SUITE LIFE AMENITIES STAR SKY SEA Royal Genie Exclusive Concierge Service Suite Lounge Access (with complimentary hors d’oeuvres and cocktails from 5:00 pm – 8:30 pm each evening) All day access to Coastal Kitchen Dinner Access to Coastal Kitchen Complimentary Voom, The Fastest Internet At Sea Complimentary Access to Specialty Restaurants (including Chef’s Table and A la carte dining) Priority dining reservations Deluxe Beverage Package (refreshment package for guests under legal drinking age) Access to Sun Suite Deck Expedited boarding and departure Priority boarding and departure Reserved seating area in select entertainment venues Access to exclusive activities such as the Bridge, Galley and Back Stage Tours Priority entrance to many onboard activities Exclusive access to the Barefoot Beach Club* at our Private Destination Labadee® Welcome food & beverage amenity Bottled Water upon arrival Complimentary Minibar stocked with Coca-Cola® Beverages and Water Complimentary laundry and ironing services Duxiana Mattress and Frette Linens Luxury mattress L’Occitane bathroom amenities Royal Caribbean bathrobes for use onboard *Barefoot Beach cabanas are an additional cost and require reservations. 2018 BEST 2017 BEST CRUISE LINE CRUISE LINE FOR INTERNATIONAL CABINS AFTA National Travel Industry Awards Cruise Critic Australia Editors’ Picks Awards FREQUENTLY ASKED QUESTIONS Q1: Which ships offer the Royal Suite Class programme? A: Royal Suite Class is available on Symphony of the Seas®, Harmony of the Seas®, Oasis of the Seas®, Allure of the Seas®, Anthem of the Seas® and Ovation of the Seas® (Sydney, Singapore and Alaska departures only). Q2: What is the Royal Genie? A: The Royal Genie is the ultimate insider, creating personalised VIP experiences tailored to your client’s exact tastes. The following Royal Genie services are offered exclusively for Star Suite guests: • Royal Genie Services exclusive for Star guests • Royal Genie escort and expedited luggage handling on day of boarding and final departure • Arranges prime seating in select entertainment venues • Provides dining and beverage recommendations and manages reservations • Coordinates shopping in onboard luxury brand boutiques • Plans special celebrations for personal events • Handles special requests and much more Q3: Do all guests in a Star suite receive the Deluxe Beverage Package? A: Yes, one Deluxe Beverage Package for each guest of drinking age booked in a Star suite is included. Guests under the drinking age will receive the Refreshment Package. Q4: Which VOOM internet package is included for Star and Sky guests? A: The Surf + Stream package is included for Star and Sky Tier suite guests. Your clients can surf the web, stay in touch via email, share holiday photos on social media, stream music and movies from Spotify or Netflix and connect using video chat apps such as Skype. Q5: How many devices does the complimentary VOOM, the fastest internet at sea cover within one suite? A: One device per person for each guest booked in a Star or Sky Tier suite. Internet service is available throughout the ship. Internet access ends at 8:00 a.m. on the morning of departure. Q6: At what point can my clients begin making their precruise reservations? A: Your clients will be able to reserve dining, shore excursions and other activities approximately 90 days prior to sailing. For all Star Tier guests, the Royal Genie will take care of any reservations onboard the ship. Q7: Will there still be reservation availability since the Royal Genie is reserving onboard for dining, shore excursions, etc.? A: Absolutely. As a Star Tier guest, the Royal Genie will work to ensure that all of your client’s needs and plans are accommodated. Q8: Can you clarify the complimentary dining options for Suite guests? A: • Star Tier Guests receive complimentary specialty dining throughout their entire cruise as well as access to the exclusive suite restaurant, Coastal Kitchen for breakfast, lunch and dinner. • Sky Tier Guests receive access to the exclusive suite restaurant, Coastal Kitchen, for breakfast, lunch and dinner. • Sea Tier Guests receive access to the exclusive suite restaurant, Coastal Kitchen, for dinner only. Please note, reservations are required for dinner at Coastal Kitchen. Q9: Is the Royal Suite Class Programme offered in China? A: No, Royal Suite Class is not available onboard ships sailing in China. However, our China itineraries offer a comparable luxury class known as the Royal Golden Suite programme, available onboard Spectrum of the Seas®, Quantum of the Seas®, Ovation of the Seas® and Voyager of the Seas®. The Royal Suite Class programme will be available on Ovation of the Seas® for departures from Sydney and Singapore only. 2018 BEST 2017 BEST CRUISE LINE CRUISE LINE FOR INTERNATIONAL CABINS AFTA National Travel Industry Awards Cruise Critic Australia Editors’ Picks Awards .
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