A BUSINESS INFO PUBLICATION

PEN TO PAPER MAGAZINE SPRING 2018

Visualising success

SHREDDERS OFFICE* SHOW ERGONOMICS The most common What’s in this year’s How to protect staff in shredding pitfalls and To Paper office* an age of mobility and how to avoid them. show goody bag. ubiquitous technology. PAGE 14 PAGE 17 PAGE 20 Follow us: www.navigator-paper.com

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e Navigator 2018 promotion will run from January 1st until June 30th, 2018. Follow us: www.navigator-paper.com ISSN 2055-5105 (Print) ISSN 2055-5113 (Online)

BULLETIN PEN TO PAPER MAGAZINE SPRING 2018 Paper best for packaging CONTENTS A snap poll of 500 UK adults by paper advocacy organisation Two 03 Bulletin Sides identifies paper & cardboard New stationery and office products as the most popular packaging 06 Stationery trends material in part due to its use of Six of the biggest trends in stationery recycled material. Paper & cardboard was seen as 11 Smart paper better for the environment, easier to Note-taking in the digital age recycle, easier to open and close, easier 12 Cover Story to store, lighter weight, more practical Visualise success with Legamaster and safer to use than other materials, The survey highlights widespread including plastic, glass and metal. concern about packaging: 85% believe 14 Shredders Survey findings show that: it is a significant source of litter; 84% How to avoid common n 78% like paper & cardboard believe over-packaging is a problem; With Navigator. shredding problems packaging because it is biodegradable; and 71% believe packaging is bad for 17 office* 2018 n 73% believe paper & cardboard the environment. What to expect in your packaging makes good use of recycled The European Paper Recycling P2P goody bag materials; and Council (EPRC) recently revealed that n 64% like paper & cardboard the paper recycling rate in Europe has 18 Office Products packaging because it is made from now reached 72.5%. How to spot an office geek renewable wood fibre. www.twosides.info 19 Filing UK workers spend seven days a year Accuracy and control looking for documents Users of Windows tablets and 2-in-1 20 Ergonomics devices can be more productive and Can employers still protect workers from more creative with Adonit’s Windows- technology-related conditions? exclusive stylus. Featuring a 1mm, pressure-sensitive tip that lets users 23 My Favourite Things change line width by pressing harder Paul Pennant picks six of his favourite or softer and a palm rejection feature stationery and office products that eliminates accidental marks made Commercial backs when writing, Adonit INK is perfect You can read Pen To Paper online at: www.binfo.co.uk for applications that require a high Toilet Twinning degree of accuracy and control, from Editor: James Goulding · 07803 087228 · [email protected] handwritten signatures and note-taking Advertising Director: Ethan White · 01732 759725 · [email protected] campaign to drawing and colouring. Adonit INK Publishing Director: Neil Trim · 01732 759725 · [email protected] Business services specialist costs £44.49 on Amazon. Group Sales Manager: Martin Jenner-Hall · 07824 552116 · Commercial is supporting a water [email protected] and sanitation programme run by adonit.net Social Media Manager: John Peters · 07711 204011 · [email protected] Tearfund by twinning each of the 23 Art Director: Nick Pledge · 07767 615983 · [email protected] toilets in its Cheltenham and London Editorial Assistant: Tayla Ansell · 01962 843434 · [email protected] premises with a toilet in Malawi. Advertising Executive: James Trim · 01732 759725 · Tearfund established the Toilet [email protected] Twinning initiative to provide clean Pen To Paper is a supplement of Business Info Magazine. water, basic sanitation and hygiene It is published by Kingswood Media Ltd., education in developing countries. Amherst House, 22 London Road, Sevenoaks TN13 2BT According to Toilet Twinning CEO It’s like nothing you have ever seen! Tel: 01732 759725. Email: [email protected] Lorraine Kingsley, even a simple pit No part of Pen To Paper can be reproduced without prior written permission of Evolution is one of the drivers behind making Navigator the world’s the publisher. © 2018 Kingswood Media Ltd. latrine can transform the health and bestselling premium office paper. at is why we are giving away Design: Sandtiger Media www.sandtiger.co.uk economic prospects of its users. She said: “When people are restored Coming soon ® The paper used in this magazine is obtained from manufacturers who operate within Nu: notebooks is expanding its offering the most modern smartphone in the world: the Apple iPhone X! internationally recognized standards. The paper is made from Elementary Chlorine Free to full health, their capacity to work and with the launch of a new range of (ECF) pulp, which is sourced from sustainable, properly managed forestation. to earn increases and they can start to ® stylish yet affordable journals. The Nu: We have 200 fantastic Apple iPhone X to reward our amazing Navigator fans! take their first big steps out of poverty. Journal range will be launched at the Get your participation code from the back of any Navigator ream And because we train communities London Stationery Show in April. and register it at www.navigator-paper.com to build their own toilets, toilets can PEN TO PAPER – GET YOUR FREE COPY restore dignity and confidence too.” e Navigator 2018 promotion will run from January 1st until June 30th, 2018. Pen To Paper is FREE. To make sure you get every issue FREE, Toilet twinning costs just £60 per as soon as it is published, just visit www.p2pmag.co.uk, click toilet. Find out more at the ‘FREE MAG’ button and add your details to our mailing list. www.toilettwinning.org. Commercial will be hosting its tenth FOLLOW US: CSR Day on June 28, 2018. www.csrday.co.uk @P2PMag www.facebook.com/P2PMag www.commercial.co.uk

www.p2pmag.co.uk Spring 2018 | P2P Magazine | 03 BULLETIN

Pilot Pen celebrates 100 years London Stationery Show 2018 returns with Mika London Stationery Show returns to the Pen is 100 years old this year and to celebrate the milestone it is Business Design Centre, London on April 24- bringing out the Pilot by Mika range of limited edition . 25. The two-day event showcases writing and Created in collaboration with the colourful pop star and available for one paper products from around the world. Now year only, the range includes versions of the Pilot V5, G2, FriXion Ball and in its eighth year, it is on target to top last FriXion Clicker decorated with an eclectic mixture of colourful, weird and year’s 145-exhibitor line-up and will include a playful designs. new On Trend display area. The range is said to be inspired by pop culture, candy stores and Pilot’s www.stationeryshow.co.uk maritime origins (it was founded by sailors). www.pilotpen.co.uk

A success story Sweet stationery Maped Helix has expanded its licensing Leading paper brand Navigator is celebrating portfolio to include new ranges by Pepsi and a bumper response to its global story Jelly Belly, while extending its Pringles range writing contest, which saw a 59% increase with new erasers and sharpeners. in submissions compared to 2016 and an The Pepsi collection features the original 18% increase in the number of countries Helix Pepsi stationery from 1982 but with fresh Rebrand for Wiles represented. In total, Around the World in 80 Pepsi and Pepsi Max designs. It includes pencil Pages attracted 2,161 original stories from Greenworld cases, erasers and pencil sharpeners. 77 countries. Navigator is publishing the Sustainable office supplies business Wiles The Jelly Belly stationery set is scented with best 80 submissions in a special book and on Greenworld has rebranded as Commercial, 18 one of the company’s most popular jelly bean March 18 will announce eight winners who months after joining The Commercial Group. flavours, Very Cherry, and features a jelly bean- will receive €10,000 in travel vouchers. Wiles Greenworld managing director Ian shaped tin, two , an eraser, ruler, pencil www.thenavigatorcompany.com Ezzard said: “We want to take the integration sharpener and four-colour pen. (with Commercial) further and operating under www.mapedhelix.co.uk the same name is the logical next step. These Record breaking year for are exciting times, and it’s been great to see the team’s positive reaction to the new uniforms, Blake vehicle liveries and signage. We really feel part International envelope and postal packaging of the Commercial family now.” brand Blake bucked the market trend last Despite the rebranding, Commercial will year, experiencing strong growth and a continue to support unique aspects of the record-breaking November when it processed Wiles Greenworld service, such as white more sales in one month than ever before. glove deliveries and closed loop recycling as a Overall, it achieved double-digit year-on- backload. www.commercial.co.uk year growth of 12.5%, in a market that declined by 5%. Major highlights of 2017 were Blake’s Magic Whiteboard expands acquisition of Rapid, a reel-fed envelope Magic Whiteboard has expanded its product production site, which has enabled the range with an A2 Magic Whiteboard sheet, ideal company to meet the demand for faster for small offices or use on a fridge; This Week delivery times and ameliorate the impact of a and This Month Whiteboard Calendars for office weaker pound by reshoring business to the UK; walls; and modern-looking, circular peel-and- and the opening of Hubs of Excellence in Leeds, Paperworld turnaround stick whiteboards. www.magicwhiteboard.co.uk Manchester and London. Three further locations Paperworld 2018, the trade fair for the are being considered for 2018. paper, office supplies and stationery www.blake-envelopes.com sector, which took place on January 26-30 in Frankfurt, Germany, saw an increase in exhibitor numbers to 1,640 companies from 66 countries. Julia Uherek, Group Show Director Consumer Goods, Messe Frankfurt Exhibition GmbH, said: “With a 7% rate of growth, we have achieved a turnaround – and that despite the challenging climate in the market.” https://paperworld.messefrankfurt.com

04 | P2P Magazine | Spring 2018 01732 759725 BULLETIN

Catch the flu Blueair is encouraging businesses to protect workers from flu by installing Blueair air purifiers with HEPASilent Black and gold Garry Park filtration technology. The classic and elegant design of the Johan Skåntorp, chief technology officer Bonheur Nuit combines shiny and matt black at Blueair, said: “The HEPASilent filtration resin with gold fittings. The luxury pen is available technology used in all Blueair air purifiers as a , rollerball and DictateNow certified for removes 99.97% of airborne particles, (with handcrafted gold nib and detailed falling such as viruses and bacteria. According to a star motif). www.montblanc.com business continuity recent test carried out by the independent, Transcription and digital dictation services accredited test institute CAS Test Technical provider DictateNow recently achieved ISO Services in China, the Blueair Classic 280i 22301:2012 certification, the internationally and 205 removed H1N1 influenza A/PR8/34 acclaimed standard for Business Continuity. with a clearance rate of over 99.99% after The firm’s business continuity management 60 minutes, as well as Staphylococcus system (BCMS) underwent a detailed aureus, Escherichia coli and Aspergillus.” assessment by Lloyd’s Register Quality Public Health England reports that in the Assurance (LRQA) and was found to be fully first week of 2018, GP flu consultation rates Derwent art prize open for compliant with the ISO standard. went up by 78% and influenza-confirmed entries Managing director Garry Park said: “Any hospitalisations by 50%, compared to the The fourth instalment of the Derwent business that outsources transcription services previous week. www.blueair.com Art Prize is now open for entries. The to DictateNow can rest assured that if anything competition by fine art brand Derwent goes seriously wrong, like an incident that celebrates the best 2D and 3D artworks denies us access to our offices, the service we created with a pencil, coloured pencil or deliver will not be interrupted. water soluble, pastel, graphite and charcoal. “Managing our service across our home- Eighty of the best entries will be displayed at based typists, spread throughout the UK, the Mall Galleries, London from September 18- remains a challenge, but brings resilience to 23 2018. Prizes with a total value of £12,500 our service and limits the impact of any one will be awarded in a private awards ceremony localised event, like a fire, flood or power on the opening night of the exhibition. outage.” www.dictatenow.com Each artist can submit up to six pieces. The deadline for entries is 5pm on May 8. Fan’s favourite www.derwent-artprize.com Paperblanks is marking the 25th anniversary of its notebook range by bringing back one of the most popular designs in its history. CupCycling takes centre With intricately carved floral patterns and stage at Paperworld entwining geometric shapes embedded with finely coloured precious and semiprecious British master papermaker James Cropper stones, the Paperblanks Anniversary Edition introduced its pioneering CupCycling Mirror Vine journal captures the beauty and technology at Paperworld 2018. texture of decorative Developed to facilitate the recycling of inlay art. some of the 2.5 billion polyethylene-lined paper The cover design cups used each year in the UK, the CupCycling was captured by French facility separates the lining from the paper travel and architecture and converts the untainted paper fibre into HSM autofeed shredder Office equipment manufacturer HSM revealed photographer Gérard beautiful papers. a new entry-level autofeed shredder at Degeorge, who has Andy Smith, export director at James Paperworld 2018. The HSM SECURIO AF100 travelled the world Cropper, said: “The fibre used to create has a security level of P-4; a 20-litre collection photographing glazed takeaway cups is very high quality and seeing bin; a stack capacity of 100 sheets; and a stylish and brightly coloured this go to waste on such a huge scale is what white finish. Its energy management system tiling. inspired us to develop the technology. What means it consumes no power in stand-by www.paperblanks. we’re left with is material that’s virtually mode. https://eu.hsm.eu com indistinguishable from fresh fibre and can therefore be used to create premium paper products.” IQ revamp He added: “CupCycling is enabling brands Global packaging and paper group Mondi has unveiled to work with us towards a world that’s less a brand new look for its IQ office and professional wasteful and become part of a movement that printing paper, including a new logo and ream has the potential to revolutionise paper cup wrappers. Meeting all needs, from offset to digital recycling and the paper industry as a whole.” printing, IQ is claimed to have 99.99% trouble-free www.cupcycling.co.uk runnability. www.mondigroup.com

www.p2pmag.co.uk Spring 2018 | P2P Magazine | 05 STATIONERY TRENDS

Filofax pastel From the catwalk notebooks to the desktop Many of this year’s key stationery trends started on the catwalks of Paris, London and Milan. Tayla Ansell picks six to look out for.

Pastels Cool highlighters is coming soon... Watch is embracing. These include our exciting this space!” partnership with Samsung, initiated in Inspired by fashion trends, soft and , too, expects demand for 2017, when we launched Noris Digital, an stylish pastel shades have been big in pastel shades to stay strong this year. S-pen for Samsung devices featuring the stationery for some years and their Marketing manager Rachel Owen said: eye-catching livery of a Noris pencil. This popularity shows no sign of abating, “The trend for pastels we noted in 2017 has been a hit with consumers who know with Filofax, Staedtler and STABILO all looks set to continue into 2018 and and love Noris from their school days,” launching new pastel ranges. we are bringing out a range of pastel- she said. Julia Langhein, marketing director at coloured pencils, tub sharpeners, rulers As we describe on page 11, there are Filofax, said: “Pastels have grown up and and erasers in response to this. We expect also a number of solutions that blend sophisticated shades have been seen them to be a big hit for BTS (back to the digital and analogue, providing users on the most stylish runways, including school) 2018.” with the best of both worlds. Filofax’s Victoria Beckham and Hermes. This has STABILO Langhein suggests that the relationship definitely translated into one of the Swing between technology and even traditional Cool strongest trends in stationery over recent notebooks is more symbiotic than many years.” realise. To meet continued demand for softer “We have noted with interest that as colours, Filofax has launched a range of sophisticated technology has reduced in pastel-coloured notebooks in Duck Egg, size and been brought in hand with the Lemon, Orchid, Rose and Vista Blue. smartphone, people are moving to larger The pastel trend is not confined paper products. For many years, a pocket- to notebooks, but extends to writing sized notebook was the most popular instruments, including BOSS highlighters, format, but over the past three years which are now available in pastel yellow, larger sizes such as A4 and, in particular, peach, mint, pink, lilac and turquoise, as A5 have taken over. Users are looking to well as traditional neon shades. complement their small screen with the Vanya Hunter, UK marketing manager larger page, which gives them more space at STABILO, said: “Stationery today is to plan, think and create,” she said. an accessory, just as much as it is a tool for everyday life, and as such is influenced by popular trends. STABILO has Premium quality embraced this with the introduction of Another trend that reflects the pastel tones to its number one product, influence of technology, says ExaClair BOSS highlighters, which proved to be a marketing manager Clement Rouillard, bestseller in 2017.” Digital convergence is customers’ preference for well- She added: “This trend has been made products over disposable ‘buy extended to the mini highlighters A love of stationery might seem at cheap, buy twice’ ranges. range for 2018 with the introduction of odds with today’s digital world. But, “Boutique, premium quality notebooks STABILO Mini Pastellove, a set of mini as a number of stationery brands are pastel highlighters featuring feel-good proving, stationery and technology messaging, exclusively designed by can, and arguably should, co-exist. STABILO lettering artist Hannah Rabenstein. Plus, a STAEDTLER, for example, while Mini Pastellove brand new pastel series of STABILO Swing being quick to respond to new creative pastimes, such as adult colouring, hand- lettering and , has also explored the possibilities of technology, as Owen explains. “Although analogue pastimes are still key – and bullet journaling reflects this – there are developments in digital and the ExaClair Rhodia Heritage world of technology, which STAEDTLER

Continued...

06 | P2P Magazine | Spring 2018 01732 759725 Pastel Perfection What’s not to love about these pastel exercise books? Cute colours in two sizes - you can’t go wrong!

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...continued

growth in 2017, in a market that has celebrated its centenary with the launch declined by approximately 10% overall,” of a special edition Metallic series of he said. notebooks, business card cases and pen loops in gold, silver and copper. In the pen market, introduced Hybrid Sustainability Dual Metallic gel rollers with sparkling Premium quality products might also iridescent gel ink. be the more sustainable option if they Exacompta last longer and result in less waste, Iderama appealing to what Filofax’s Langhein sees as a cultural shift. “Better described as a movement rather than a trend, sustainability is on and pads have seen a surge in popularity everyone’s mind.” she said. “Reducing over the past few years and we don’t see the waste from your stationery can be any sign of this slowing down in 2018. as simple as using refillable products. By One explanation for their popularity is keeping the core cover of your notebook, that as consumers write less they want clipbook or organiser you can add and the very best writing experience. Another remove the content you love and reduce is the increasing number of mobile waste.” workers who are regularly client-facing Fiona Mills, marketing director of Avery Brilliance range and looking to portray a professional and Avery UK, suggests that sustainability stylish image.” might also impact colour choice. “With He added: “This trend is behind the the parcel industry growing, so has the Block colours strong growth of our Clairefontaine demand for brown packaging, especially Modern and bold block colours are Europa range of notebooks, which grew as the colour is associated with being another fashion trend that’s been by nearly 10% in 2017.” green and eco-friendly,” she said. To picked up by the stationery and office Another beneficiary of this trend is the meet this demand, Avery’s new range products industry, with big brands iconic Rhodia range, which last year was of franking and parcel labels includes a moving away from the traditional extended with Heritage and Goalbook Brown Kraft Franking Label made from executive office shades of black and notebooks featuring premium-quality 100% post-consumer waste. grey to offer products in a variety of Clairefontaine 90gsm brushed vellum stylish colours. paper. The availability of colourful desktop Rouillard points out that the trend Metallics accessories (and filing products like towards premium quality products is also At the other end of the spectrum, the Exacompta’s Iderama filing range) gives evident in filing products, particularly in shimmering metallic shades popular in office workers the opportunity to mix and the legal and professional sector. fashion and interior design have also match colours or co-ordinate their whole “We’ve found that customers who been adopted by stationery vendors. workspace in whatever way they like – a trialled medium or lightweight products Langhein cites the sequins and vibrant trend being driven by the blurring of the have come back to brands like Guildhall metallic ‘70s tones seen on the catwalks division between work and home life and that they trust to stand up to of Saint Laurent, Gucci, Michael Kors the desire for more choice and personality frequent use over a long period and Emilio Pucci as inspiration for new in the workspace. of time. Guildhall continues metallic silver, gold and rose gold versions Last year, Avery UK designed a new to buck the market trend, of Filofax’s Saffiano notebook. range of desktop accessories, including with close to 9% Last year, LEUCHTTURM1917 a letter tray, magazine rack, pen pot, accessory tray and card holder, based Filofax on the latest interior design and fashion Saffiano trends. notebook According to marketing director Fiona Mills, the benefits of bold colours are more than just aesthetic. “Many office workers are now looking for products that not only look great, but also add value to their productivity and organisation. Strong block colours are forecast to trend in 2018/19, and we already know that colour has been linked to improving productivity and boosting mood,” she said. “The new ‘Brilliance’ range comes in LEUCHTTURM1917 contemporary white with a splash of metallic series vibrant blue. This colour was chosen for its calming feel and, when teamed with a clean white, it will stand out in any office.”

08 | P2P Magazine | Spring 2018 01732 759725 SOCIAL MEDIA DICTATION

THE MAGAZINE & ONLINE CHANNEL RESOURCE FOR VARS, IT RESELLERS & IT SUPPORT PROVIDERS

Sales people rely on LinkedIn and Facebook for information Insider... on sales prospects v07 · 2017 Practical tests confirm: EDITOR’S CHOICE AWARD RecMic II Series offers best voice recording www.technologyreseller.co.uk OLYMPUS: RecMic II Series SocialBRANCH OFFICE media a accuracy even in noisy environments

The RecMic II Series with brand-new smart two-microphone system and unique vital sales tool noise cancellation technology sets standards for professional dictation. REMOTE SITE Sales people on both side ofREMOTE the Atlantic are increasingly turning to socialSITE media Every professional using dictation EDITOR’S CHOICE AWARD to prep for meetings and to find out HOME devices has already experienced this OLYMPUS: RecMic II Series problem: sudden and unexpected Visiting a distributor who was more about potential prospects, claims WORKER a new report sponsored by SugarCRM. background noises which impair the celebrating their 40th year in The SalesTech Report from CITE recording and render transcription more business reminded me of the Research reveals that sales employees difficult. are increasingly turning to social media As disturbances can never be importance of relationships channels for information on prospects, completely excluded, users have always The technology been prone to the risk that their words and relevancy. with 53% of sales reps choosing Facebook These new as their research tool of choice. are falsely transcribed into text by speech provides optimum To stay in business for over four Even more popular is the business- HOME findings prove recognition, or that the person who has to reduction of decades is no mean feat. Technologies focusedBRANCH network LinkedIn, which tops the WORKER how intrinsic manually transcribe the audio file simply change, trends change, people change, unwanted list of preferredOFFICE platforms for meeting Larry Augustin social media has to omit incomprehensible passages. organisations and business models preparation (64%), followed by company This problem is now solved: The background noises has become change. You only get to remain in the website (63%) and Google (61%). A third and stays relevant through their own "RecMic" Series by Olympus guarantees and best results room if you continue to change with to both our best speech recognition accuracy even (34%) are also turning to Twitter to gain practices. Of course, there is a fine line for transcription them. Yet change is not always easy. insight into their prospects’ likes and between gathering insight and intrusion, personal and in in noisy environments to ensure that Recent times have shown that some typists get clear understandable recordings and speech HEAD OFFICE interests. so information gathered via social media professional of the most powerful businesses can go Millennial employees raised on social should be worked into conversations without disturbing background noises. This recognition insolvent – evidence that a winning pattern media (18-34 year olds) are more likely strategically.” lives has been confirmed in several empirical of the past can quickly go out of date unless to use both Facebook (59%) and Twitter He added: “Sales reps need access to tests by renowned international providers The voice is precisely identified Torsten Hein, Managing Director of DAZ you constantly take time out to think about (41%), while older employees (55+ years) the best possible technology and systems of dictation and documentation solutions. Consider this scenario: A clinician is sitting Diktiertechnik, Germany – specialist of the future and your part within it. MOBILEare more WORKER likely to turn to LinkedIn (76%) to help them aggregate all the information at the desk with an open window and digital dictation technology. Relevancy is key. Staying close to your and a company website (83%). they need from multiple sources, to ensure REMOTE Noise Cancellation Technology for dictating a medical report into the device. target market, your buyers and your people. The report states that social media has they make the best impression from the SITE Optimum Speech Recognition Results The microphone is tuned to a wide range, Meet the high demands of the users It’s as easy to run into problems if all your now become a part of everyday working very start of a relationship. Time spent The new RecMic II Series is characterised so all sounds and tones within the room are The combination of two omnidirectional Building Business Relationships by a unique two-microphone system with key people leave you as it is if your service life for sales professionals, with 72% manually researching could be used more captured without distinction. microphones and the innovative noise flexible alignment and an innovative noise offering falls behind. You have to stay on the spending 30 minutes or more on it for efficiently, and Relationship Intelligence Speech recognition software converts cancelling technology revolutionises cancelling technology. the words directly into a text document speech recognition accuracy when ball, as a business owner, salesperson or research purposes. Nearly half (49%) use technology can do this automatically and “The tests we conducted in noisy (Speech-to-Text). Suddenly a rescue dictating – even in extremely noisy stakeholder. When preparing forit a for at least 45 minutes.Sales people use a mix of socialpresent media allsites the and information other internet in one place.” Larry Augustin,sources CEO of (the SugarCRM, company website,www.sugarcrm.com Google) to prepare for meetings environments show peak speech helicopter lands in front of his window. environments. The new generation of the Travelling down to the meetingmeeting gave withme a new said: “These new withfindings prospective prove how clients. However, this may be trending toward recognition performance. The tolerance The recording is significantly impaired by RecMic Series provides the smartest a great opportunity to listencustomer to an audio or prospect, what intrinsic social mediaan increase has become in social to media, as younger salespeople are more often to noise can be adjusted in seconds, the rotor noise and should be interrupted. and most flexible USB microphone and book, Oversubscribed by Danielwebsites Priestley. do you visit to both our personalusing and Facebookprofessional and lives.Twitter to research clients. just by pressing two buttons on the Instead, the doctor can now activate the therefore fulfils even the highest user In it, Daniel describes ways to create new Innovativegather information solutions Consumersabout are engaging with these microphone, which allows a switch from directional feature and due to the two demands. markets within your market,the how personto attract you will channelsbe every day, so it’s only right a quiet to a noisy environment without omni-directional microphones, the RecMic Sebastian Dahlen, EMEA Product new premium buyers to yourmeeting product or with? that the business world keeps pace any problem”, explains Romain Koenig, II focuses purely on the speaker the Manager of Olympus SDS, continues: “Due services.and In other words,services how to stay relevant. keeping Head of the Technical Team at DICMA, one surround sounds are tuned out. to our insights gathered during customer I’d recommend you read it or listen to it. of the leading providers of dictation and In other words: The advanced interviews, we know that many users of In such a dynamic external environment, None documentation solutions in France. noise cancelling technology is able to speech recognition did not rely fully on the the partnersclimate is changing quickly. Evaluating one stepCrunchbase ahead “The technology provides optimum 2017 differentiate the sound signals. Thus, the technology, because it did not always deliver your relevancy and relationships should be Hoovers reduction of unwanted background noises voice of the dictating person is precisely the expected results. The actual reason – SalesTech Report something you review as often as your sales Dun & Bradstreet and best results for transcription and identified, and disturbing noises – no though not directly recognized by the users results, if you plan to be around for the long Zoominfo speech recognition“, adds Jürg Sprecher, matter whether they come from outside – was that suddenly occurring background systems engineer at Voicepoint AG, the term. MOBILE Twitter sources like construction sites, traffic etc. noise can lower the accuracy rates and Facebook market-leading provider of digital dictation or from people in the room talking loudly frustrate the user. Therefore we implemented See you outWORKER there. systems, voice recognition software and Google Search – are suppressed. “The record quality and the two-microphone technology so the user Phil Jones MBE, Managing Director, Q&A dictation management solutions based in the speech recognition of the test device can feel prepared even under the nosiest Company Website Brother UK IP Telephony What the Autotask Datto Switzerland. are excellent, thanks to the highly sensitive conditions. You can rest assured that Linkedin NOTEBOOKS@philjones40 Why Daisy thinks its hosted merger means for MSPs microphones as well as the effective everything runs smoothly no matter where How Microsoft is making solution is perfect0% for IT 70% suppression of ambient noises”, confirms you work.” www.olympus.co.uk hardware disappear and resellers PAGE 33 ideas come to the fore PAGE 23 38 01732 759725 technologyreseller.co.uk 39 PAGE 22

DICTATION Samsung OPINION WWW.BUSINESSINFOMAG.UK Communication Manager ISSUE133 Series THE WORKPLACE & TECHNOLOGY MAGAZINE FOR SMES Practical tests confirm: Why every business needs RecMic II Series offers best voice recording twoMAJOR internet FUNCTIONS & BENEFITS connections FUNCTION accuracy even in noisy environments Nolan Braterman of Frontier Voice and Data explains why it pays to have back-up

impaired by the rotor noise and should Benefit The RecMic II Series with brand-new smart two-microphone system and unique How much money Straightforwardwould your Architecturebusiness bandwidth speed and size, then it’s time be interrupted. Instead, the doctor can noise cancellation technology sets standards for professional dictation. lose if you lost all connectivity? to upgrade – before it falls over! • Single server architecture now activate the directional feature • Connection to the internet has become 5 Regularly review the market to see SCMC accommodates up to 512 users and due to the two omni-directional • SCME accommodates up to 3000 users an essential part of any business. if there’s anything available that your • Entire voice ecosystems consolidated into one interface microphones, the RecMic II focuses According to a recent survey, only business could benefit from. In a rapidly purely on the speaker the surround Resiliency and High Availability SCMC Nolan Braterman 25% of those who were hit by internet evolving industry there are always new sounds are tuned out. • Dual PSU (optional) outages last year were able to mitigate features that can make working life • Dual gig network ports SCME In other words: The advanced • High availability modes: active-standby, their down-time by undertaking tasks easier and more protected. noise cancelling technology is able to active-active that did not require internet access. Unfortunately, a connectivity issue • Switchover cases: LAN cable down, differentiate the sound signals. Thus, the Integration Of course, there are various ways to will sometimes arise despite your (and/or SCM down or process down voice of the dictating person is precisely ISSUE 133 • Data synchronisation: get by when the internet fails. There’s your provider’s) best efforts. This is where identified, and disturbing noises – no • Integrated voicemail, auto attendant, email and accessReal-time, manager total sync or by command the Costa down the road (other coffee the back-up connection comes into its • matter whether they come from outside Seamless integration for mobile phones into your voice network shops are available) or tethering off your own. Rather than wasting time moving to sources like construction sites, traffic etc. • Unified messaging mobile data if youCall evaluation, are lucky feedback, enough results to and audita temporary reports office space or rinsing your or from people in the room talking loudly • Conferencing have unlimited 4G. mobile data dry, a better option is to • Mobile Extension (MOBEX) – are suppressed. “The record quality But these are short-term solutions implement a backup internet connection.• Call move and the speech recognition of the test • System monitoring that won’t cut the mustard during What may seem like another unnecessary device are excellent, thanks to the highly • Call trace major outages. Which is where a second expense today could save you a lot of • WE VoIP sensitive microphones as well as the • internet connection comes in – the stress and money in the long run. Supports SIP features (300+) and multiple interfaces for 3rd party application connectivity effective suppression of ambient noises”, ISSUE 133 overall idea being that if your main confirms Torsten Hein, Managing Director Every professional using dictation environments show peak speech serviceOLYMPUS provider cuts out RecMic for whatever II SeriesYour options of DAZ Diktiertechnik, Germany – SPECIFICATIONS devices has already experienced this recognition performance. The tolerance reason, your secondary connection is Depending on the size of your business, specialist of digital dictation technology. problem: sudden and unexpected to noise can be adjusted in seconds, ready and waiting to take over. there are a handful of solutions available background noises which impair the just by pressing two buttons on the OLYMPUS : RecMic II Series to help your business battle a broken Meet the high demands of the users recording and render transcription microphone, which allows a switch from First steps broadband connection: The combination of two omnidirectional DESCRIPTION more difficult. a quiet to a noisy environment without In order to mitigate the chances and 1 A step up from your mobile phone microphones and the innovative noise Category As disturbances can never be any problem”, explains Romain Koenig, impact of an outage, businesses should data, a 4G router or MiFi device will Samsung Communication on average, four outages per organisation completely excluded, users have Head of the Technical Team at DICMA, cancelling technology revolutionises Manager Compact carry out a number of simple actions: connectUsers to the 4G network in the event per year.Samsung Communication always been prone to the risk that one of the leading providers of dictation speech recognition accuracy when 1 Check that all your routers have been of an internet outage, meaning you can512 NewManager prospects Express and existing The technology dictating – even in extremely noisy Gateways their words are falsely transcribed into and documentation solutions in France. configured properly; continue to carry out small tasks that customers are key drivers in sustaining 3,000 environments. The new generation of 32 What may seem text by speech recognition, or that the “The technology provides optimum provides 2 Check that you are using internet requireCPS internet connection, such as and growing your business. If neither can the RecMic Series provides the smartest Capacity person who has to manually transcribe reduction of unwanted background like another 256 connectivity that is suitable for your taking PDQ payments and sending 5email. get through to you, will they call your optimum and most flexible USB microphone and Concurrent Calls the audio file simply has to omit noises and best results for transcription business purposes (this tends to be a The cost of a device like this is around competitors? By adding a second low- unnecessary 50 reduction of therefore fulfils even the highest user 150 incomprehensible passages. and speech recognition”, adds Jürg common pitfall for many businesses, MOHthe Channels£130 mark. cost connection you can be confident demands. expense today This problem is now solved: The Sprecher, systems engineer at Voicepoint 1,000 unwanted many of which opt for residential 2 For businesses in which a large 6chunk that your business will carry on as Sebastian Dahlen, EMEA Product UMS Channels/Conference Channels “RecMic” Series by Olympus guarantees AG, the market-leading provider of digital connections as they are cheaper); of the workload depends on an internet could save you normal256 in the event of an outage. The background Manager of Olympus SDS, continues: 32/32 best speech recognition accuracy even dictation systems, voice recognition 3 As your company grows, it’s vital SIPconnection, Trunks/Total Trunks a second ADSL line is a more figures really do speak for themselves. “Due to our insights gathered during a lot of stress in in noisy environments to ensure software and dictation management noises and 64/64 that you carry out regular internal reliable option. Before taking this 128/256step it’s customer interviews, we know that many Network and money in the that typists get clear understandable solutions based in Switzerland. checksRedundancy and audits to ensure all IT important to choose a different supplier For more than 30 years, Frontier Voice best results for 20 year anniversary 512/512 users of speech recognition did not rely Y recordings without disturbing and telecommunication systems are Powerto the one used for your main broadband long run and Data (FVD) has provided businesses fully on the technology, because it did background noises. This has been The voice is precisely identified transcription Y able to deal with increased volumes connection, so that if your main Optionalservice with working, flexible, bespoke and not always deliver the expected results. of Canon imageFORMULASystem confirmed in several empirical tests by Consider this scenario: A clinician is sitting and speech Dimensions and are safe from outages and cyber- provider encounters a major issue, your priceN/A competitive communications The actual reason – though not directly N/A renowned international providers of at the desk with an open window and attacks. You can review the scalability Dimensionssecondary connection will be able to solutions. FVD is an independent supplier recognition recognized by the users – was that Document scanners dictation and documentation solutions. dictating a medical report into the device. and resiliency of your systems by kick in. andActive-Standby, carries a Active-Active comprehensive suite of suddenly occurring background noise can 1u (441.5 x 352 x 44mm WxDxH) The microphone is tuned to a wide range, checking that your bandwidth is still business-grade products to suit any type lower the accuracy rates and frustrate 1u (431 X 393.7 X 42.6 mm WxDxH) Noise Cancellation Technology for so all sounds and tones within the room suitable for the size of your business. If Carry on as normal or size of company. the user. Therefore we implemented Optimum Speech Recognition Results are captured without distinction. your business has grown beyond your With the cost of a second connection http://fvdata.co.uk/ the two-microphone technology so the The new RecMic II Series is characterised Speech recognition software for a micro business starting at £12.95 user can feel prepared even under the by a unique two-microphone system converts the words directly into a text per calendar month and the average cost nosiest conditions. You can rest assured Sources: with flexible alignment and an document (Speech-to-Text). Suddenly of an outage reaching £1,287 in 2016, a that everything runs smoothly no matter www.samsung.com/business http://www.ispreview.co.uk/index.php/2017/03/isp-claims-uk-lost-7bn-2016-due- innovative noise cancelling technology. a rescue helicopter lands in front of his COLLABORATION • VENDINGsecondary connection represents• CO-WORKING good business-broadband-outages.html. • OFFICE DESIGN where you work.” www.olympus.co.uk “The tests we conducted in noisy window. The recording is significantly value for money, especially as there are, http://www.businessinsider.com/un-says-internet-access-is-a-human-right-2016- 7?IR=T

28 magazine businessinfomag.uk 01732 759725 magazine 29 Contour Ergonomics Work doesn’t have to be a pain

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For more information contact Banner on: www.BannerUK.com 0844 980 0013 STATIONERY Take note 4 The old meets the new in these smart notebooks and pens.

When it comes to taking notes, nothing beats grabbing a pen or pencil and scribbling away on a piece of paper – stylus-based note-taking apps offer the convenience and flexibility of a digital format, but just can’t replicate that organic writing experience. Here we present six solutions that offer a middle way – a familiar writing experience and the ability to save, store and share notes digitally.

1 Moleskine Smart Writing Set The Moleskine Smart Writing Set includes a Paper Tablet notebook, a Pen+ pen and the Moleskine Notes App, all of which 5 1 work together to capture handwritten notes digitally. As you write with the Pen+, the combination of Ncode technology 3 Wacom smartpads to text, organise notes with tags and and a grid hidden within the paper tracks Wacom’s smartpads allow users to write send notes to other applications. and captures the movement of the pen in pen on any paper, convert the notes With a built-in microphone, across the page. Notes can be saved as into digital files at the push of a button the Livescribe Echo Smartpen can handwriting or they can be transcribed and save them in the Wacom Inkspace digitise notes written on paper into digital text, after which they can be 2 app. The Bamboo Slate is a slim, A4 and simultaneously record audio edited, searched and exported. Moleskine smartpad, while the Folio features an synchronised with the handwriting, recently expanded the Smart Writing Set integrated cover with slots for business creating a ‘pencast’. Notes and audio can with a diary that syncs with a smartphone cards and other documents. A5 versions be transferred to a computer via USB for calendar. www.moleskine.com of each are available for on-the-go note- storage, organisation and sharing. taking. www.livescribe.com 2 Whitelines Link www.wacom.com Instead of dark lines on white paper, Whitelines notebooks have white lines 4 Rocketbook on slightly grey paper. With no conflict Rocketbook is a range of reusable between line and ink colour, this is claimed cloud-connected notebooks featuring to produce a better reading and writing a companion app that lets you capture 6 experience than normal. On its own, this notes and send them via email or to a simple idea is appealing enough, but the pre-configured cloud service, such as notebooks also connect to the digital Dropbox or Evernote. Simply check the world via the free Whitelines Link app. This assigned icon on the page and the app automatically scans your notes, making will automatically file your notes in them easy to save and share. Just tick the the right place. When used with a Pilot relevant Quick Box on the paper and the FriXion pen, the Rocketbook Wave can app will instantly attach your note to an be erased in a microwave, while the email or send it to your Dropbox account. Rocketbook Everlast can be wiped clean www.whitelinespaper.com with water. https://getrocketbook.co.uk 6 Montblanc Augmented Paper For lovers of luxury, the Montblanc 3 5 Livescribe Smartpens Augmented Paper set features a The Livescribe 3 Smartpen uses leather envelope with electronic Bluetooth to send everything you write digitiser, StarWalker writing instrument to your smartphone or tablet. Livescribe and notebook. Written notes can be Dot Paper, which can be bought or transferred from the paper to the printed with a laser printer, enables the Montblanc Hub app at the push of a smartpen to recognise what you’ve button. Content can then be edited, written. Captured notes are managed shared and converted into digital text. through the Livescribe+ app, which www.montblanc.com offers the ability to convert handwriting

www.p2pmag.co.uk Spring 2018 | P2P Magazine | 11 COVER STORY Visualising success

Visual planning can help the entire The office can be a manic and How do you work? disorganised place that, at times, Agile. Agile working helps businesses workgroup voice their ideas, identify can be almost impossible to work in. be quicker and smarter so that they key issues and distinguish exactly what Teamwork and collaboration can be are able to exploit new opportunities everybody’s role is within a project. especially difficult when everyone as they arise and react more quickly to working on a project has their own changing circumstances. Agile working lists and keeps their ideas and plans is all about people and processes, with to themselves instead of sharing them a clear emphasis on teamwork and with the group. on individuals taking ownership of a Legamaster visual planning tools, from problem/opportunity. Charts, boards flipcharts to interactive touchscreens, and displays are essential for visualising are a quick and easy way to create a information and for providing team more efficient and productive working environment that supports employees’ creativity and problem-solving abilities. For added flexibility, Legamaster visual solutions can be enhanced or customised with a variety of accessories and options to support different working methods, like Agile and Scrum project management, and specific business strategies, such as a Lean culture.

12 | P2P Magazine | Spring 2018 01732 759725 COVER STORY

members with an instant overview of tasks, status and responsibilities. Scrum. Part of Agile project management, the Scrum method is designed to offer flexibility and adjustability. It replaces large planning schedules developed at the beginning of a project with adjustable plans based on frequent, short team meetings. These might include 15-minute daily stand- up meetings where team members set goals for the next 24 hours and assess progress towards ‘sprint’ objectives due for completion within the next two to four weeks. Lean. Many businesses have introduced Lean strategies to eliminate waste from different areas of their organisation and to establish new standards of efficiency. Doing so often requires a change of corporate culture and the buy-in of all employees. has agreed, enforcing team discussions Regular brain-storming sessions to and cooperation in the form of a fun, identify process inefficiencies and informal game. possible solutions are important, as are improvement boards that visualise Easy visualisation progress towards a goal and highlight Agile, Scrum and Lean project any obstacles in the way. management meetings all benefit from the use of improvement boards The right tools to visualise tasks, progress and To be successful, these different responsibilities. working methods all require a variety of Whether you use sheets of brown collaboration tools. Whether your ideal paper or a professional interactive surface is a wall-mounted glassboard whiteboard for the purpose, or a mobile whiteboard, Legamaster’s Legamaster offers multiple ways to extensive range of high-quality visual divide up the surface to meet your communication products and smart planning requirements. tools includes everything you need for One simple and convenient effective team meetings. method is to utilise Legamaster Legamaster has even created an Agile divider tape to add divisions to an Toolbox containing Legamaster’s highly area and provide a clear structure. successful Magic-Chart range; brown Alternatively, Legamaster can workshop paper; mobile whiteboard custom print an improvement board solutions; and a complete range of specifically tailored to your needs. whiteboard accessories. All in one handy, Once you have created a grid, portable case. rewritable, self-adhesive Magic-Chart Notes let you quickly and easily create Planning poker cards elements that can be moved around One very useful accessory included in the board, for example from the To Do the Agile Toolbox, but also available column to the Done column. separately, are Legamaster Planning Poker Cards. More information Ideal for scrum meetings, planning So, whether it’s teamwork or the poker cards are an effective way of company culture that you’re looking reaching a consensus. If you are trying to enhance, Legamaster has the to agree on pricing for a product, say, solution for you. Find out more about everyone places a card on the table these working solutions and discover with their suggestion and discusses the wide range of Legamaster office why they have chosen that particular equipment and accessories at price. This is repeated until everyone www.legamaster.com

www.p2pmag.co.uk Spring 2018 | P2P Magazine | 13

Visualising success SHREDDERS Cut to the chase What to look for when choosing a new shredder

With the implementation date for the GDPR (General Data Protection saver. They remove the need for manual Regulation) just weeks away, maintaining the security of printed feeding so you can get on with other tasks. To ensure confidential information documents has never been more important. remains safe, choose a device with a lockable auto-feed tray that lets you Shredding clearly has an important ‘stack, lock and go’. role to play in preventing data Rexel SmarTech Paper Shredders have breaches, but according to a recent a stack capacity of up to 750 sheets Rexel whitepaper1, even when workers and come with a convenient SmarTech have access to shredders, operational app that provides real-time updates problems can be a barrier to best and notification once a job is complete. practice. If shredding is difficult or Administrators benefit from information time-consuming, the risk is that on the operational status of a shredding employees won’t make the effort to fleet, including alerts in the case of a full dispose of documents properly. So bin, low oil levels or paper jam. what are some of the most common shredding problems, and how can you 4 Paper keeps getting jammed in the avoid them? shredding mechanism Paper jams are one of the most common 1 The bin is always full shredding problems, perhaps because People won’t use the shredder if every there are so many potential causes, caught and taken back in the cutting time they go to use it they have to including over-feeding, mis-feeding and head from underneath. This can cause a empty the bin. That’s why it is so speed-feeding. paper build up and damage the machine, important to choose the right shredder in Modern shredders boast various bedding the cutting head or forcing the the first place. features to minimise jams and the top off the machine.” “Often, people buy the cheapest effort required to clear them, from jam machine they think they can get away prevention technology that stops users 2 Paper is not sufficiently shredded with instead of talking to their dealer from feeding in too many pages in the Shredding is no guarantee of about their real requirements,” explains first place to an auto-reverse capability confidentiality and, with a little time Mark Harper, HSM Head of Sales UK&I for quick and easy jam clearance. and effort, a determined thief could – Office Technology. “For a normal office Another way jams can be avoided, reassemble shredded documents – shredder, you should look to buy a says HSM’s Harper, is by choosing an especially ones cut into long strips. When machine that only needs emptying once appropriate model for the type and choosing a shredder, it pays to consider a a day, ideally at night by the cleaners. volume of documents you expect to device’s security rating and the types of With P-4 cross cut, a 50-litre bin holds shred. document you will be destroying. around 600 shredded sheets and a “If you are regularly shredding “No one should be buying a strip cut 100-litre bin around 1,200.” lever arch files with 300 or 400 sheets machine these days for normal office He adds: “Don’t be tempted to push of paper, you probably want quite a shredding,” warns Harper. “A P-4 cross down the shredded paper in the bin substantial machine that will shred 30 cut provides a good level of security and rather than emptying it. Paper can get pages or so at a time. For this type of job, cutting performance and, for sensitive personal or commercial information (i.e. finance or HR documents), many organisations are now using the higher P-5 to make sure that documents are very securely destroyed.”

3 Shredding is labour-intensive and takes too long Standing next to a shredder with a huge stack of paper to get through isn’t anyone’s idea of fun. So, as well as bin capacity, it is worth considering a shredder’s feed capacity and shredding speed. Auto-feed shredders that automatically pull in pages from a stack HSM Securio B32 placed in a hopper are a useful time

14 | P2P Magazine | Spring 2018 01732 759725 .uk .uk

Pretty in Pastel

STABILO BOSS ORIGINAL - Europe’s Number 1 Highlighter with it’s distinctive and unique shape has had a pastel makeover. With the same chiselled tip as our STABILO BOSS ORIGINAL which can draw broad lines, highlight words, underline text.

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you notice difficulties in shredding or technology the shredder start to jam easily, it is in Promax probably time to oil. You should always shredders use vegetable-based oil, such as the No one should allows for Fellowes Shredder Oil, as other lubricants be buying continuous are petroleum-based and can be a serious cooling and fire hazard,” he said. a strip cut an improved Leyla Lewis, e-business manager at machine run time of up Duplo UK, adds: “Higher specification these days for to 30 minutes, IDEAL shredders are self-lubricating, which is up which keeps the shredder working to normal office to three times its full capacity. To maintain lower spec shredding longer than IDEAL 3104 CC shredders, it is advised that they are many other lubricated every 1-2 months.” shredders2. This offers increased value to the end 5 The shredder keeps stopping to user, as they save money and time with it’s prevent over-heating increased productivity and efficiency.” much better One big drawback of lower end shredders HSM’s Harper advises businesses to Rexel Promax to shred slightly are enforced cooling off periods after just look for a shredder with a continuous below the machine’s capacity in a steady a few minutes of activity to run motor. He said: “Many smaller stream rather than to risk overfeeding. prevent overheating. and cheaper machines do not have a Be aware that many manufacturers Leading manufacturers continuous run motor, so will overheat, quote sheet volumes based on 70 GSM have developed solutions shut off and have to cool down. Some paper, which is common in America, and to minimise this problem, machines will run for as little as 2 that the cutting capacity for European such as Advanced Cooling minutes with maybe a 20 or 30-minute standard 80 GSM paper will be around Technology on Rexel cool down period. For any real office use, 15% less.” Promax shredders, as you should consider a machine with a Darryl Brunt, Fellowes UK sales & Elisabete Wells, ACCO continuous run motor.” marketing director, also highlights the Brands regional marketing importance of regular oiling. “Like a car, director UK & Ireland, 1 Rexel Shredding: Why a paper security policy is your shredder needs to be oiled regularly explains: “The innovative integral to GDPR compliance to maintain optimal performance. When fan-assisted cooling 2 Run time comparison RPX612 versus V35WS

www.p2pmag.co.uk Spring 2018 | P2P Magazine | 15 Offic Pp r The paper that plants trees

Every sheet of Woodland Trust Woodland Trust Office Paper Office Paper is a supports projects that high white, totally improve biodiversity, chlorine free enhance social office paper. wellbeing and help the UK landscape adapt to climate change.

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Woodland Trust fp ad 2-18.indd 1 13/02/2018 09:38 SHOW office* 2018 – what to see and do office*, the UK’s largest event for PAs, EAs, VAs and office managers, returns to Olympia, London on February 28 to March 1.

The show, which last year attracted 5,520 unique visitors, combines an exhibition of products and Goody bag services, ranging from venues and When you’re at the show, don’t forget to visit our stand. As in previous years, we will be accommodation to office equipment handing out a goody bag filled with useful stationery items. This year’sPen To Paper goody and furniture, with an extensive bag includes the following: seminar and training programme and the chance to network with like- children and teens, but its small size is just minded individuals. as likely to be welcomed by people working on the go. Traditional highlighters are bulky, Education & training making it difficult to carry several colours at The complimentary Keynote Theatre the same time, but these highlighters will fit provides expert training and insights easily into small bags, pencil cases or a pocket. on topical issues from leaders in their www.edding.com fields. For example, Simon Clayton of RefTech will provide practical tips on Premier Paper GDPR, Emma Cartmell of CHS Group Woodland Trust will explore career planning and Hayley Office Paper Watts will offer advice on how to boost Sealed Air Mail Lite Roundtrip Premier Paper is productivity. Protective packaging company Sealed Air is providing sample providing D1-size samples of its Mail Lite packs of its In addition, there is an extensive Round Trip, a cushioned protective mailer Woodland Trust educational programme covering for both outbound & inbound shipments. Office Paper, a more than 50 topics, providing ample Lined with AirCap bubble material for high high white, totally opportunity for delegates to learn new performance cushioning, the mailer offers chlorine-free office skills and boost their career development outstanding product protection. It provides paper for laser and in CPD-accredited sessions. Highlights an efficient solution by reducing the risk inkjet printers, this year include: of product damage, optimising cube size, photocopiers and n Driving your EA/PA career by Abigail increasing productivity and enhancing the fax machines. Jones, American Express GBT; customer experience. Ideal for product returns, Woodland Trust n How do YOU solve problems? the mailer features two seals for easy re-use. Office Paper is produced to by Andrew Jardine, The Institute of www.sealedair.com the most demanding environmental standards Administrative Management; and every sheet supports projects that n Magic Moments with Microsoft by edding 7 mini highlighter improve biodiversity, enhance social wellbeing Paul Pennant, Today’s PA; edding is giving away samples of its super- and help the UK landscape adapt to climate n Success doesn’t have to be stressful by small edding 7 mini highlighter. The highlighter change. Laura Capell-Abra, No More Ifs and Buts; is available in five bright neon colours (yellow, Woodland Trust Office Paper is a n The Digital Age by Elizabeth Wakeling, orange, green, pink, blue) and features a unique brand in the UK market. Its strong International Management Assistants; non-slip ergonomic grip for comfortable environmental branding is backed up by n The PA’s guide to the perfect event by highlighting. The removable cap (with sustainability credentials that are second to Chris Powell, The Event Expert; clip) fits neatly onto the other end of none. As well as being produced to the highest n The language of leadership by Lindsay the pen, almost doubling the mini environmental standards, every sheet of Taylor, Your Excellency Limited; and, highlighter’s length. The mini- Woodland Trust Office Paper sold contributes n Networking for success by Susan format is especially directly to the work of the UK’s leading Heaton-Wright, Executive Voice. suitable for woodland conservation charity, the Woodland Trust. It really is ‘the paper that plants trees’. office* is co-located with International www.paper.co.uk Confex, for organisers of national and Continued... international events, and the Event Production Show, for the UK’s live event sector, giving those interested in event planning the opportunity to get even more from their visit.

www.p2pmag.co.uk Spring 2018 | P2P Magazine | 17 SHOW

...continued...

increased productivity; provides excellent printing quality; is multifunctional; and is 100% guaranteed for all equipment. Reviva prize draw Navigator is currently running a Reviva is a technology brand comprising promotion to give away 200 Apple iPhone certified pre-owned iPhones and X smartphones. For a chance to win, get accessories, plus a new range of storage your participation code from the back of media. See the flyer in your goody bag to any Navigator ream and register at find out how you can claim a free Reviva www.navigator-paper.com memory stick and be entered into a prize draw to win a Reviva Certified Pre-Owned Silvine pastel exercise book iPhone 6. Stationery manufacturer Sinclairs, the UK www.revivabrand.co.uk manufacturing home of Silvine, is putting stylish pastel exercise books in the goody Navigator bag. Available in sizes A4 and A5, these 80gsm A4 office lined exercise books come in 5 assorted paper pastel designs and feature matt laminated Navigator is covers and quality providing sample 75gsm paper. packs of its 80gsm A4 www.silvine.com paper. This bestselling premium office paper has an extra smooth surface; is 99.99% Pastel Goody Perfection bag – visit our stand to get yours paper jam-free for What’s not to love about these pastel exercise books? Cute colours in two sizes - you can’t go wrong!

Matt laminated covers | Quality 75gsm paper | 5 Assorted pastel designs Available in sizes A4 and A5 How to spot an office geek Top 29 signs of being an ‘office geek’: 1 You enjoy labelling things Almost half of workers (48%) admit to being an ‘office 2 You love the feel of a pen that writes well geek,’ finds a study commissioned by Lyreco, distributor 3 New stationery makes you happy of office supplies and workplace products. 4 You have a colour-coding system 5 You own highlighter pens in at least three The survey of 2,000 office different colours workers found that 84% of self-confessed office geeks are 6 You tidy your desk every day proud to be so. 7 You feel out of control if items aren’t filed properly Loving spreadsheets, owning 8 You have a to-do list highlighters in at least three 9 You own black, blue AND red ballpoint pens different colours and getting 10 You hate it when someone uses your desk enjoyment from labelling things 11 You hate it when colleagues steal your stationery are among the signs you are an 12 You own a desk tidy ‘office geek’. 62% always make sure they get 13 You love shopping for new stationery Other indicators include loving their stationery items back when 14 You love spreadsheets a pen that writes well, having they lend them, 40% don’t like to 15 You have your own mug a Pinterest board dedicated to loan them out at all. 16 You find colour-coding therapeutic stationery and owning a desk tidy. Helen Moran, Office Category Our17 p roducts Your adeskre made chair with hascare to be ‘just so’ - and you can tell when someone in the UK from forest friendly paper @silvine_uk It seems that stationery is Manager at Lyreco, said: “The has been sitting in it silvine.com even good for the mind, as six in term ‘office geek’ might be new 18 You have at least three different colours of post-it-notes 10 office workers said they find to some people but as the results 19 You feel envious when you see other people’s fancy new stationery highlighting things or using a pen show it’s something many people 20 You think stationery is the best thing about working in an office that writes well improves their identify themselves as. In fact, it 21 You own cleaning products specifically for your desk at work mood if they are having a bad day, appears it’s a badge of honour 22 You used to love getting a new pencil case at the start of a new while 48% agreed that stationery with so many people admitting to school year is calming and therapeutic. feeling proud of this title. Trying 23 You feel completely lost without your beloved stationery Despite the digital age, pens to have a tidy desk and owning an 24 You have favourite items of stationery that you look forward to using topped a list of stationery items impressive selection of stationery we can’t live without followed is certainly nothing to be ashamed 25 You never chew your pens by notebooks, paper, a stapler of as the research revealed 26 You don’t think there is any such thing as too much stationery and sticky notes. It was also that four in 10 feel these geeky 27 You love the smell of new stationery revealed that pens and staplers traits actually make you more 28 You have a Pinterest board dedicated to stationery are the items most likely to go productive.” 29 You write in different colour pens depending on your mood ‘walkabout’ in an office. Whilst www.lyreco.com

1618 | P2P Magazine | Spring 20132018 01732 759725 RESEARCH Time to call off the search, says Fellowes

UK business pays a high price for disorganised employees, with UK office workers wasting seven days a year searching for documents

UK office workers are wasting more and 45% think it would improve their than one million hours a week chances of promotion. searching for misplaced documents at Overall, half of office workers say Top Tips an annual cost of £20 million. workplace design, environment and Records storage brand Bankers Box by Research by office products specialist organisation has a positive impact on Fellowes offers the following tips for Fellowes also reveals that half of UK their productivity. efficient document storage in 2018: workers have documents more than a Commenting on the findings, 1 A good filing and storage system year old on their desks; one in five has Fellowes UK sales and marketing helps you become more organised and paperwork more than five years old director Darryl Brunt said: “An organised An organised productive, a perfect way to get your cluttering up their workspace. workforce is an efficient workforce, workforce is workspace back in order; Even so, most office workers are regardless of industry sector. Looming 2 Use a Records Management System confident that they have things under GDPR regulations should be an an efficient to understand what documents you control. Just 10% said their documents incentive for employers to tighten workforce, need and where they should go. Are were disorganised and hard to locate. their organisational strategies by regardless of they active, semi-active, archival or for Survey respondents were less encouraging workers to use filing and disposal?; forgiving of co-workers’ habits, with 40% storage solutions properly and shredding industry sector 3 Keep your documents organised and complaining that they waste up to an sensitive information that is no longer secure using an assortment of strong hour a week as a result of colleagues’ required. Ensuring client data is logged storage boxes for easy transport and file poor organisational skills. properly and stored securely will access; Only one third (32%) of office become a necessity come May.” 4 Once you have organised your workers tidy their desks every week, with In a separate survey conducted by documents, shred anything you no slightly more admitting that they only Fellowes last year, 44% of respondents longer need; and tidy their desk if their boss or a client is said they had seen printed confidential 5 Plan a file clear-out every six to 12 coming into the office. documents at work. One fifth also months to get rid of out-of-date or This is despite the fact that more admitted to never shredding work unnecessary files. than 80% believe an organised desk documents, leaving them vulnerable to www.bankersbox.com would make them more productive prying eyes. www.fellowes.co.uk

He said: “Relying on physical documents The cost of print is also stopping workers from being as productive as they could be. They often Businesses are wasting thousands spend large amounts of time filling in forms of pounds per employee by overly by hand or searching for documents in poor relying on paper-based processes, filing systems. This time could be spent more warns WorkMobile, a mobile data effectively on the worker’s actual core role, helping to bring in more revenue for the capture service provider. company.” Its survey of 1,000 workers highlights the Over half (53%) of employees admit they enduring appeal of the printed page, with find it hard to keep paper files organised; 43% 60% of employees printing documents say filling in paper forms and documents at least a few times every week and 30% takes too long; and 30% say they spend too printing every day. much time sending documents to the correct However, the survey also suggests that recipients. some of this printing is unnecessary, with Yates added: “Using technology, such two thirds (67%) of respondents saying as mobile devices and the Cloud, helps to their business is over-reliant on paper-based eliminate the need for physical paperwork, processes such as the use of printed forms and than £2,000 per employee, per year. which as a result can reduce business costs the sending of documents through the post. Colin Yates, chief support officer at and improve efficiency. Businesses really WorkMobile calculates that the cost to WorkMobile, points out that the true cost can’t afford to ignore the current technical these businesses of processing paperwork, could be higher still when you factor in the revolution.” including printing, transporting documents, impact of manual processing on productivity www.workmobileforms.com/research-and- data entry and storage, could amount to more and efficiency. whitepapers/

www.p2pmag.co.uk Spring 2018 | P2P Magazine | 19 ERGONOMICS Ask the experts: ergonomics

Employers have a legal responsibility to provide staff with a safe, ergonomic Guy Osmond, managing director, workstation. But with employees increasingly working remotely and with more Osmond Ergonomics of their leisure time spent using smartphones, laptops and tablets, is protection Back in the days when everyone had a desktop computer, a DSE workstation against RSI and other conditions beyond the employer’s assessment was the best way to address control? We ask the experts whether, in an age of employees’ posture and ergonomics mobility, ubiquitous technology and multiple device needs. Today, with laptops, tablets and smartphones, it can be hard to identify types, employers can realistically help protect workers which device is used the most. The from technology-related conditions. workplace may not even be a physical location since many workers need only a Katharine Metters, lead consultant, screen equipment Wi-Fi connection to do their work. Posturite regardless of the The priority for employers must therefore be to place a greater focus Yes, for moral, legal and business reasons. display process on training and awareness. Education However, it does require thought and involved’. becomes the key as personnel take more often a change in the relationship That includes responsibility for their own welfare. This between employer and employee. tablets and is most effective as part of a holistic Employers can no longer supervise and smartphones. corporate programme and provides an enforce working positions and practices. As well as following opportunity for professionals from HR, Their role needs to be to consider and these guidelines, businesses can Health & Safety, Occupational Health, match the requirements of work with the help improve employees’ posture at Fellowes Wellbeing and Facilities Management to technology and environments available work by introducing ergonomic tools, Lotus sit-stand collaborate. Providing employees with to employees. such as foot-rests, back supports, wrist- workstation knowledge, programmes and resources As well as identifying and providing rests and screen risers. Businesses must also look to invest in education to support their physical and mental the most appropriate technology and wellbeing is the most effective way to workspaces, employers must educate and programmes to ensure their employees understand the risks of technology- include ergonomics within a broader advise employees on the decisions they context. www.ergonomics.co.uk make so that they can work effectively related conditions including sitting while controlling health risks. for long periods at their desk or when Annick Van Mil, PR and Health risks associated with technology working remotely. communications marketeer, aren’t just work-based; they now permeate www.fellowes.com/gb/ BakkerElkhuizen and affect all aspects of our lives and the information provided should reflect this. Sukhneet Assee, associate ergonomist Katharine Metters Digitalisation of work has created Many employers have already started UK & Ireland, Humanscale demand for increased production output per employee, resulting in lack of down this road by providing training Employers can help protect workers physical exercise, excessive pressure of that includes, but is not limited to, work in two ways. The first is to provide work and longer hours spent working on planning; posture; breaks; movement and them with equipment that they can a computer. Flexibility in the hours and exercise; and sleep and relaxation. adapt easily to fit different postures. location of work provides cost savings www.posturite.co.uk Technology is an issue when a monitor for the organisation and increases is at the wrong height and position, productivity per employee, as converting Stephen Bowden, chartered ergonomist causing you to lean forward at your Stephen Bowden a large proportion of commuting time at Morgan Maxwell and advisor to desk. Optimise viewing comfort with a into working time increases the number office product specialists Fellowes monitor arm that allows you to position of working hours per week.This puts Modern technology helps employers to the screen so that the top line of text is pressure on employees, both in their improve many parts of their employees’ at, or slightly below, seated eye height. work and personal lives. work life, including productivity, by giving Equipment is just part of the solution. The answer, for organisations and them flexibility and the opportunity to Staff also need to know how to make employees, is to encourage a way of work away from the ever-distracting the right adjustments and why they working that leads to increased creativity, open plan office. However, employers are needed. In order to protect their higher productivity and the safeguarding and employees need to be aware of workers, employers need to educate of free time. Important elements of this the negative aspects of this and how to them about the benefits of making these Guy Osmond are the use of active recovery intervals manage them. adjustments. Alternating between sitting after every hour of work, the use of Under the Display Screen Assessment and standing postures throughout the performance enhancing tools and the (DSE) Regulations, employers have a day, for example, has been shown to acquisition of basic digital skills. To responsibility to assess and manage lower blood pressure. Employers should persuade management to invest, it is the risks of using multiple device engage with and educate workers from essential to dovetail employee welfare types. Mobile phones and tablets were the beginning instead of adopting a with strategies for cost savings and not common in 2002 when the DSE reactive approach to technology-related innovation. If successful, employees can regulations were amended, but they refer conditions when they arise. then remain active until pensionable age. to ‘any alphanumeric or graphic display www.humanscale.com

20 | P2P Magazine | Spring 2018 01732 759725 Multi vertad10-17.qxp04/10/201714:00Page1 Brand F l TP oc or m F al br ol o anch oremilk e inf w w us s ofOicePapr ormatin spl .paer

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22 | P2P Magazine | Autumn 2016 01732 759725

office_Business Info Advert.indd 1 12/12/2017 12:36 STATIONERY My Favourite Things Paul Pennant is the founder, managing director and principal trainer for FOR PAs, EAs, VAs & OFFICE MANAGERS award-winning training company Today’s PA. A Microsoft Office Specialist Master, he specialises in helping PAs utilise technology to save time and reduce stress. Here, he selects his favourite stationery, software and office products.

1 Office 365 up, we go through these ‘KPs’, decide 5 Mobile battery charger When Office 365 who is dealing with each one and assign I don’t go anywhere without my iMuto 28 February & first came out, I was categories accordingly. All future emails power bank. It’s one of the ultra-high wary, even sceptical, are automatically allocated to the right capacity ones (30000mAh), and my about it – what about category as soon as they arrive. Samsung S6 can get up to eight full 1 March 2018 reliability and the security issues of Samsung S6 We also use a function called Quick charges from it. It’s slightly larger than saving everything to the Cloud? I’ve Parts. This is a database containing my phone – you can easily put it in your been using it for around six years your email templates and images. pocket – but much heavier. Even so, I Olympia London now, and it’s never let me down. Rather than re-typing or cutting and don’t go anywhere without it – many a As Today’s PA run training pasting, it’s all there in Quick Parts. time it’s averted an emergency! courses all over the country, I You can highlight frequently used spend a lot of time away from the text and set up shortcuts. When you office. Being able to work on the go type in the first few letters, Outlook and know that everything is saved will immediately recognise the immediately to a central point has template you wish to insert. transformed the way we work. In the past, I would need to wait until 3 Samsung S6 I was back in the office before uploading Over the years, I’ve had various amended files to the server. Now, the phones – iPhones, a Windows phone, a latest version of a document is always Microsoft Outlook Blackberry. All great in their own way, available – anywhere, anytime. The other but the Samsung S6 is easily the best. Register Now cool feature is that my business manager Excellent reliability, great battery life, Kristina and I can work on the same syncs seamlessly to Outlook (vital for 6 Post-it Notes document at the same time and see me!), and the screen is large enough I spend my working life training PAs, each other’s changes straight away. to work on easily. I’ve had it for about all of whom are very fond of ‘old three years and it’s the only phone I’ve technology’ like spiral-bound notebooks 2 Microsoft Outlook never thought of changing. Yes, the and Post-it Notes. My role is to ENHANCE YOUR As a Microsoft Certified Expert, I love iPhone is excellent, but the Samsung encourage them to ditch these tools all Microsoft products, but Outlook is iMuto power bank S6 is just as slick and much better as an and embrace new technology instead. CAREER AT OFFICE* definitely my favourite. Amazingly, I’ve everyday workhorse. Writing an important message on been teaching it for about 14 years now. a piece of yellow paper two inches We all tend to stick with the features 4 Microsoft Surface Book with square that’s meant to stick to things CPD accredited training we know and trust, but the functionality Performance Base but sometimes doesn’t is a bit strange. of the program is incredible, with tips Without doubt, the best Microsoft Having said that, we all love Post-it and shortcuts to help save time and laptop in the world! The Surface Book is Notes – me included! Star-studded Keynotes increase efficiency. the perfect business tool, powerful and What I love is the psychology behind Take the Tasks function: it’s like your lightweight. At 680g, the Performance them. I’m fascinated by the principle own personal organiser. You can create Base version is slightly heavier than the of reciprocity: if you make an effort for Source suppliers & venues project folders, note the larger tasks and Microsoft Surface standard version, but it’s more than someone, they will do the same for you. then break these down into a daily to-do Book with worth it for the extra functionality you Writing your message on a Post-it note list. As you can sync it to all your devices, Performance Base get. takes more effort than scribbling on a you can update it anywhere. I did a lot of research before piece of paper or writing an email. The Network with your peers I especially like the Categories deciding on the Surface Book, recipient will subconsciously understand function. My Inbox is organised as I wanted something for both this and go to similar lengths for you. To into categories, so at a glance business and personal use, and illustrate this, imagine you’ve returned I can see who’s dealing with this has a detachable screen that to the office and there are several tasks Complimentary attendance – get your ticket a particular email and what can be used on its own as a tablet awaiting your attention. You see a Post- actions are required. When a new (with its own built-in battery). I it note asking you to do something. message arrives that doesn’t paid a premium for it (£3,000), Without thinking, this will be the piece www.officeshow.co.uk already have a category, I will but intend to keep it for a of work you do first. It’s completely label it ‘KP’ (Kristina and Paul). long time. unconscious, but it happens every time. When Kristina and I catch

www.p2pmag.co.uk Spring 2018 | P2P Magazine | 23

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