Guide for Living with a Baby

Frankfurt mein Zuhause GUIDE FOR LIVING WITH A BABY

BABY SUPPLIES

CRYING UNIT

PARENT HOTLINE

MIDWIVES

PARENTAL BENEFITS

1 Waaah!

Congratulations on your little bundle of joy! 2 3 Dear Parents,

Congratulations on the birth of your child! In this bro- chure, we have compiled a host of useful tips, addresses and telephone numbers in an effort to make the transi- tion into your new family life as smooth as possible. We are providing you with information about what Frank- furt has to offer. Regardless of whether you are a single parent household or raising your child together, what section of town you live in or where your cultural roots are: Frankfurt is a family town. Our fi rst order of business is to provide parents and children with the right environment for living, laughing and loving.

I wish you the most exciting, chaotic and amazing time of your life,

Yours sincerely,

Sarah Sorge Education Department Directorate – City of Frankfurt

4 5 Creating a work-life balance 28 Content Trainees, female and male employees are eligible for parental leave 28 Mothers and fathers who receive unemployment benefits (Hartz IV) 29 Mothers and fathers who are registered with the Federal Employment Agency (Agentur für Arbeit) or who are looking to rejoin the workforce 29 Vocational training and studying with a child 30 Employment protection 30 If your child is sick 31 Who will take care of my child when I am sick? 31

Everything you should know about childcare 32 Children’s Office (Das Kinderbüro) 8 “Childcare preparations” – checklist 33 How long will we have to wait for a childcare place, what will it cost and where can we get financial assistance? 34 Family Info Café (Das Familien-Info-Café) 10 Babysitters and emergencies 34 Types of care – Table 35 Returning to daily life after hospital 12 Money makes the world go around 36 Child benefit (Kindergeld) 36 After returning to daily life 14 Parental benefit (Elterngeld) 36 Time to get the paperwork taken care of (checklist) 14 Child allowance (Kinderzuschlag) 36 The stuff we need for daily life and where to get it 16 Household advance (Unterhaltsvorschuss) 37 Things that are fun and good for you 17 When money is tight 37 Financial support for diapers and the like 18 Frankfurt Pass 38 Teenage moms under the age of 18 20 Questions regarding unemployment benefits II (Arbeitslosengeld II, Hartz IV) 38 Pregnant again? 20 Educational and care package (Bildungs- und Teilhabepaket) 38 Running a single parent household 21 When the apartment has become too small 39 When your relationship is on the rocks 21 When parents need help 21 Issues in multi-cultural households 22 Glossary 40 Travelling with the whole kit and caboodle 22 How do I brush my child’s teeth? 23 Directory of addresses 41 Things are just a little bit different for us 24 Growing up with a disability 25 In Case of Imminent Danger 45 Family midwives will provide support for the daily routine 25 Important telephone numbers 45 There are so many types of drugs and dependencies 26 I am afraid when mommy and daddy fight 27 I honestly had no intention of hitting my child 27 Imprint 46

6 7 Should you need information, or The Family Info Café is open Mon- We represent the have questions about daily life with days and Wednesdays from 9:00 a.m. your baby, the Children’s Offi ce will to 12:00 p.m. This offer is free of interests of the children be here to support you. Come by charge and requires no registration. with your baby and explore the play in our city corner and the Family Info Café at our facility in Nordend, Frankfurt, The Children’s Office – raised without violence, or the right and enjoy a cup of coffee – you are central point of contact to both parents and a safe home. sincerely welcome! Frankfurter Kinderbüro Schleiermacherstraße 7, 60316 Frankfurt am Main for children and parents Tel.: 069 212-39001 E-Mail: [email protected] Our involvement is as varied as chil- www.frankfurter-kinderbuero.de Offi ce hours: Mon. – Fri., 9:00 a.m. – 5:00 p.m. The Children’s Offi ce places its focus dren’s lives themselves: we provide U4: Underground station Höhenstraße on children and their parents. This is prompt support without the red where you will fi nd competent tape – wherever children’s interests partners for all your needs. Since are affected. We encourage children 1991 we have been charged with to assert their own interests. representing the community’s in- Our mission: To give terests for the implementation of children’s rights in support of Frankfurt’s children a child and family-friendly a voice. But listening Frankfurt. The UN Con- is our first priority. vention on the Rights of the Child (CRC) is a binding regulation stipu- lating children’s rights for children world-wide. This includes for instance, the right to health and education, the right to being

8 9 The Family Info Café

Living together with your child is a The Children’s Offi ce is here to assist new beginning. A new little person you with the new life circumstances, has arrived, providing much joy and including tips and addresses, but happiness. But occasionally, there also a personal conversation. Please Frankfurter Kinderbüro Schleiermacherstraße 7, 60316 Frankfurt am Main may also be questions and concerns. feel free to come by the Family Info Tel.: 069 212-39001 E-Mail: [email protected] Public authorities need documents, Café whenever you wish – we are www.frankfurter-kinderbuero.de Offi ce hours: Mon . – Fri., 9:00 a.m. – 5:00 p.m. and your professional as well as there for you Mondays and U4: Underground station Höhenstraße personal life are changing. You are Wednesdays from overwhelmed with information. Do 9:00 a.m. to not allow yourself to lose confi dence. 12:00 p.m

Susanne Feuerbach Monika Röber Manager – Frankfurter Kinderbüro Project Manager – Familien-Info-Café

10 11 The pediatrician will see the baby You should contact Returning to daily life during all required preventive care ex- the Schreiambulanz aminations (U-Untersuchung). Please (crying unit) if your after hospital always remember to bring the examina- baby is crying a lot tion records with you, which you re- and you are no longer able Everything is new: sud- The midwife is paid by the health in- ceived at birth. If you have questions to get rest, and no longer know what denly we are no longer surance. She provides tips, for instance about your child’s health, or the child is to do. The advisers will work together in charge, and the baby on how to hold and change a baby, and sick, you can contact your pediatrician with you to fi nd a solution. controls our schedule. what mommy and daddy can do when at your convenience. Pediatric emergen- Schreiambulanz des SPZ/Clementine Kinderhospital (Crying Unit at the SPZ/Clementine Pediatric Hospital) the baby does not drink, loses weight or cy services are on-call outside of your Theobald-Christ-Straße 10, 60316 Frankfurt am Main Tel.: 069 405 631 92 Even at night, our baby is hungry and cries at night. She also supports mothers pediatrician’s offi ce hours. The experts www.spz-frankfurt.de needs to be changed. We are slowly who are not feeling well, who suffer at the city’s Department of Health (Städ- fi nding our way into the new life rou- from baby blues or depression. tisches Amt für Gesundheit) are also If the mother continues to need help tine and into our new roles as mommy Addresses for midwives can be found in the Yellow happy to provide assistance for all issues after giving birth, the statutory health Pages (included in the welcome package). and daddy. Our parents are now grand- related to child and juvenile medicine. insurance can pay for a household Bund freiberuﬂ icher Hebammen Deutschland parents, siblings have become uncles (Association of Independent Midwives) Addresses for pediatricians can be found in the aid. This requires a certifi cation, for Tel.: 069 795 349 71 Yellow Pages (included in the welcome package) or at and aunts, children now have a sister or E-Mail: [email protected] www.arztsuchehessen.de. instance from your primary care phy- www.bfhd.de a brother. Sometimes we have no idea Amt für Gesundheit sician. Your health insurance can pro- Landesverband Hessischer Hebammen (Department of Health) why our baby is crying. Could it be hun- (State Association of Midwives in Hesse) Breite Gasse 28, 60313 Frankfurt am Main vide you with addresses for support www.hebammen-hessen.de Tel.: 069 212-33970 ger, a burp, a full diaper, or the need services. The health insurance may also Kinderärztlicher Notdienst in der Uniklinik for quiet and comfort? We are begin- (Pediatric Emergency Service at the University Clinic) pay for a person who you know. Theodor-Stern-Kai 7, 60596 Frankfurt am Main ning to understand our child without Tel. 069 630-17170 Notmütterdienst – Familien- und Seniorenhilfe Emergency room (Emergency Mother Services - Family and Senior words being spoken. Tel. 069 630-15249 Assistance) Sophienstraße 28, 60487 Frankfurt am Main Kindernotfallambulanz in der Kinderklinik Tel.: 069 951 03 30 am Klinikum Frankfurt Höchst www.notmuetterdienst.org Our midwife, who makes house visits (Pediatric Emergency Service at the Pediatric Clinic of Frankfurt Hoechst Clinic) Other addresses at the Frankfurter Kinderbüro for postnatal follow-ups, and the pedia- Gotenstraße 6–8, 65929 Frankfurt am Main Schleiermacherstraße 7, 60316 Frankfurt am Main Tel. 069 310 633 22 Tel.: 069 212-39001 trician are the fi rst point of contact for E-Mail: [email protected] www.frankfurter-kinderbuero.de all our questions. Offi ce hours: Mon. – Fri., 9:00 a.m. – 5:00 p.m. U4: Underground station Höhenstraße

12 13 After returning to daily life What? When? Where? Information Completed? Time to get the paper- Register the baby No later than 7 days At the hospital or at the civil registry offi ce Information can be obtained from the hotline: 069 212-73503 work taken care of after birth (Standesamt), hotline: 069 212-73503 or in the Internet at www.frankfurt.de/standesamt/service Register the baby with Possible from birth The forms for the free family insurance with You will need to provide the health insurance with the birth the health insurance the statutory health insurance can either be certifi cate. Married couples with different surnames will also downloaded from the Internet or can be need to provide their marriage certifi cate. Cumbersome but necessary: complet- request by phone. Some pediatricians already ask for the health insurance card ing forms. Government agencies and at the fi rst preventive care examination. organizations need information about If fathers want to This is always possible, At the civil registry offi ce (Standesamt), Only with the mother’s consent be recognized as even before birth hotline: 069 212-73503, or the youth welfare offi ce your new family status. These include the father (Jugendamt), 069 212-38269, or by a notary. the Standesamt (Civil Registry Offi ce), If you are not married, This is always possible, At the youth welfare offi ce or a civil-law notary Counselling services are provided by the youth welfare offi ce, you can declare joint even before birth hotline: 069 212-38269, or the respective welfare offi ce. the health insurance and the Familien- custody of your child kasse (State Family Fund). The following The Familienkasse (State Possible after birth Agentur für Arbeit Frankfurt (Employment EUR 184 are paid on a monthly basis for each child under checklist will help to decide what can Family Fund), which pays the Agency), Fischerfeldstraße 10–12, 18 years of age, a little more starting with the third child. Kindergeld (child benefi ts), 60311 Frankfurt am Main, If the child lives with the parents, the parents decide who wait and what needs to be taken care also needs the original birth Tel.: 069 217-12430 among them will receive the child benefi ts. certifi cate www.familienkasse.de of immediately. Elterngeld Possible after birth Elterngeldstelle beim Amt für Versorgung und The parental benefi ts are also paid to unemployed persons. (Parental benefi ts) (observe any application periods) Soziales, (Parental Benefi ts Offi ce at the Offi ce for Mothers and fathers who are raising their child themselves Support and Social Affairs), Walter-Möller-Platz 1, and who work less than 30 hours per week are paid at least 60439 Frankfurt am Main, Tel.: 069 15671, EUR 300, but no more than EUR 1,800 per month for a period E-Mail: [email protected] of up to 14 months.

Elternzeit The employer must be notiﬁ ed At the employer Mothers and fathers need to decide at the time of the (Parental leave) no earlier than 8, but no later registration for what periods they intend to apply for parental than 7 weeks before the intended leave. Even employees with temporary or part-time contracts, start of the parental leave. as well as trainees and partially employed persons are eligible for parental leave, provided the child lives in the same household and they look after the child themselves. www.bmfsfj.de

Taxes The city administration will forward your data to the tax ofﬁ ce. If you are married and both of you work, you will both receive the tax code IV on your tax card. If the child credit is to be accounted for differently, you will need to complete the form “Elektronische Lohn- steuerabzugsmerkmale (ELStAM)” (Electronic payroll tax deduc- tions). It can be found at www.hmdf.hessen.de.

Other questions? BMFSJF Bundesministerium für Familie, Senioren Frauen und Jugend (Federal Ministry for Family, Seniors, Women and Youth), hotline: 0800 664 54 71

14 15 The stuff we need Business addresses for baby supplies can be found Things that Familienzentrum Monikahaus in the Yellow Pages (included in the welcome package). (Monikahaus Family Center) for daily life and where are fun and Kriegkstraße 36, 60326 Frankfurt am Main Sozialmarkt Frankfurt Tel.: 069 973 82 30 to get it (Social Market Frankfurt) good for you E-Mail: [email protected] Mainzer Landstraße 349 (im Hinterhof) www.skf-frankfurt.de 60326 Frankfurt am Main Tel.: 069 973 226 150 Interkulturelle Familienbildung im Diaper changing table, Taking care of yourself is just as impor- Gusti-Gebhardt-Haus Caritasverband Frankfurt e.V. – (Inter-Cultural Family Formation at House carrying wraps, bassi- Secondhand-Kaufhaus/Familienmarkt tant as taking care of your baby. Things Gusti-Gebhardt) (Second-Hand Store/Family Market) Ostendstraße 70, 60314 Frankfurt am Main net, baby carriage, www.caritas-frankfurt.de are easier when parents are content Tel.: 069 943 44 40 E-Mail: [email protected] diapers, bodysuits, and Familienmarkt and relaxed. It is good to meet other www.ifzweb.de Freiligrathstraße 37–39, 60385 Frankfurt am Main hats: a newborn needs all kinds of stuff. Tel.: 069 904 367 80 mothers and fathers, to hear from them Internationales Familienzentrum e.V. (IFZ) (International Family Center) Most of it can be purchased for little Kleider am Alleehaus how they are going about things, and Wiesenhüttenplatz 33, 60329 Frankfurt am Main Königsteinerstraße 130, 65929 Frankfurt am Main Tel.: 069 272 21 60 money, for instance at children’s cloth- Tel.: 069 300 646 92 to spend time with them and their E-Mail: [email protected], www.ifzweb.de ing markets. The Internet or notices Kleider im Werkhof children. There is no shortage of pro- Katholische Familienbildung Frankfurt Gotenstraße 38, 65929 Frankfurt am Main (Catholic Family Foundation Frankfurt) provide information when these mar- Tel.: 069 300 646 92 grams in Frankfurt for families. You can Tituscorso 2b, 60439 Frankfurt am Main Tel.: 069 133 077 900 kets take place. Parents can also fi nd Kleiderläden in Frankfurt – DRK BV Frankfurt e.V. learn how to massage your baby with E-Mail: [email protected] (Clothing Stores in Frankfurt – German Red Cross) www.fbs-frankfurt.bistumlimburg.de these things at baby supply stores and www.drkfrankfurt.de warm oil, observe how your child be- Kinder- und Familienzentrum Fechenheim, second-hand stores. Anyone with a Kleiderladen in Bockenheim haves in the relaxed environment of a Geschäftsstelle Große Seestraße 30, 60486 Frankfurt am Main (Children and Family Center Ferchheim, Frankfurt Pass, a Berechtigungsschein Tel.: 069 242 774 12 PEKIP group, or see how it acts in water B r a n c h O f fi c e) Mainkurstraße 2, 60385 Frankfurt am Main (entitlement certifi cate), a student ID or Kleiderladen im Gallus for the fi rst time. The Children’s Offi ce Tel.: 069 904 30 90, www.sozpaed-verein.de Ackermannstraße 43, 60326 Frankfurt am Main a Hartz IV certifi cate can Tel.: 069 272 948 55 has a great overview of all programs. MUKIVA Kinder- und Familienzentrum e.V. (MUKIVA Children and Family Center) also shop at social and Frankfurter Kinderbüro Rendeler Straße 48, 60385 Frankfurt am Main Schleiermacherstraße 7, 60316 Frankfurt am Main Tel.: 069 447 460 family markets. Tel.: 069 212-39001 E-Mail: [email protected], www.mukiva.de E-Mail: [email protected] www.frankfurter-kinderbuero.de Nachbarschaftszentrum Ginnheim e.V. Offi ce hours: Mon. – Fri., 9:00 a.m. – 5:00 p.m. (Neigborhood Center Ginnheim) U4: Underground station Höhenstraße Ginnheimer Hohl 14, HH, 60431 Frankfurt am Main Tel..: 069 530 566 79 Offers from associations can be found at E-Mail: [email protected], www.nbz-ginnheim.de www.frankfurt.de, keyword: Vereinssuche Nachbarschaftszentrum Ostend Evangelische Familienbildung (Neigborhood Center Ostend) (Protestant Family Foundation) Uhlandstraße 50, 60314 Frankfurt am Main Darmstädter Landstraße 81, 60598 Frankfurt am Main Tel.: 069 439 645 Tel.: 069 605 004-11 course information/registration offi ce E-Mail: [email protected], www.nbz-ostend.de Tel.: 069 605 004-40 secretariat E-Mail: [email protected] Zentrum Familie im Haus der Volksarbeit e.V. www.familienbildung-ffm.de (Family Center at the House of People’s Labor) Eschenheimer Anlage 21, 60318 Frankfurt am Main Evangelische Familienbildung Höchst Tel.: 069 150 11 38 (Protestant Family Formation Hoechst) E-Mail: [email protected], www.hdv-ffm.de Leverkuser Straße 7, 65929 Frankfurt am Main Tel.: 069 759 367 280 E-Mail: [email protected] www.familienbildung-ffm.de 16 17 Caritas, Sozialdienst katholischer Frauen Services by Catholic Women) award (Social Services by Catholic Women) resources from the Bishop’s Assistance and Diakonie (Social Welfare Services) Fund of the Limburg Diocese to women also provide access to church founda- in particularly dire situations and also in tion resources. The support offi ces diffi cult immigration law cases. The for women of the Diakonisches Werk application can be fi led independent of Financial support for (Social Welfare Services) grants resources an application with the Bundesstiftung diapers and the like from the “Stiftung für das Leben” (Federal Foundation). (Foundation for Life) of the Protestant In individual emergency situations, pro Church in Hesse and Nassau to women familia and church support offi ces will who are not supported by the Bundes- Starting with the 13th week provide resources from the “Bundes- stiftung (Federal Foundation). Support of pregnancy, recipients of un- stiftung Mutter und Kind – Schutz des is ﬂ exible on a case by case basis and employment compensation II Recipients of unemployment compen- ungeborenen Lebens” (Federal Mother is not tied to the conditions for foreign or Sozialhilfe (Social Security Benefi ts) sation II should refer to the Job Centers, and Child Foundation – Protection of nationals of the Bundestiftung; for in- are eligible for additional resources to recipients of Sozialhilfe (Social Security Unborn Life) for the necessary purchases stance, asylum applicants can also re- cover the needs of pregnant women Benefi ts) refer to the Sozialrathäuser in connection with pregnancy and ceive support. An application can only to the amount of 17 percent of the base (Community and Social Welfare Offi ces). birth, and will help with the application be fi led after birth. rate. They are also eligible for a one- Beratungsstelle für Frauen (Assistance Offi ce for Women) (best fi led by the 28th week of preg- time assistance payment for the Alfred-Brehm-Platz 17, 60316 Frankfurt am Main Tel.: 069 943 502 30 nancy). Assistance for pregnant women The support offi ce for Caritas and the required initial provisions (baby E-Mail: [email protected] www.diakonischeswerk-frankfurt.de/zefra without a German passport is condi- Sozialdienst katholischer Frauen (Social clothing, bed, clothing cabinet, Caritasverband Frankfurt e.V. tional on a residency permit that must used baby carriage, changing station). (Caritas Association Frankfurt) Alte Mainzer Gasse 10, 60311 Frankfurt am Main still be valid at the time of the birth, In Frankfurt, this subsidy amounts to Tel.: 069 2982-0 Tel.: 069 2982-104 or a so-called “Fiktionsbescheinigung” a maximum of EUR 550. If you already E-Mail: [email protected] www.caritas-frankfurt.de (Probationary Certifi cate) for foreign have a small child under the age of two, pro familia students. the amount is reduced to EUR 275. Palmengartenstraße 14, 60325 Frankfurt am Main Tel.: 069 907 447 44 Any support from the “Bundesstiftung E-Mail: [email protected] www.profamilia.de Mutter und Kind” (Federal Mother and Sozialdienst katholischer Frauen e.V. Child Foundation) is not counted. (Social Services by Catholic Women) Kriegkstraße 36, 60326 Frankfurt am Main Applications can be fi led as early as Tel.: 069 973 82 30 E-Mail: skf_frankfurt@t-online three months before birth. www.skf-frankfurt.de

18 19 Teenage moms under Pregnant again? Running a single parent When parents the age of 18 … household … need help ... Pregnancies are not always planned, … receive special support from the and some may even be unwanted. … does not mean that you When living with children, situations Sozialrathaus (Community and Social There are many pregnancy support are alone. Instead, you can can always arise that represent a chal- Welfare Offi ces) and assistance offi ces, offi ces if you are pregnant and don’t refer to the Frauenreferat lenge for the parents. Sometimes a tip e.g., pro familia. If the mother is not know what to do. (Women’s Offi ce). They from another mom or a pointer from married, the law prescribes a guardian. Frankfurter Kinderbüro provide free guidelines grandpa will suffi ce. And sometimes Schleiermacherstraße 7, 60316 Frankfurt am Main Students can informally apply for mother Tel.: 069 212-39001 with many useful tips we need the assistance of trained advis- E-Mail: [email protected] protection at their school’s administra- www.frankfurter-kinderbuero.de for single parents. Information can be ers. The Frankfurter Children’s Offi ce and Offi ce hours: Mon . – Fri., 9:00 a.m. – 5:00 p.m. tive offi ces. Information on this issue is U4: Underground station Höhenstraße found at: www.frankfurt.de, the Team Kinder- und Jugendschutz available at: Frankfurter Kinder- und Jugendschutztelefon search term: Alleinerziehende (Child and Youth Protection Services) (Children and Youth Protection Hotline) www.schwanger-unter-20.de. 0800 20 10 111 (toll free) (Single parents) are good people to contact with any Mon . – Fri., 8:00 a.m. –11:00 p.m. pro familia Sat., Sun and holidays 10:00 a.m. –11:00 p.m. Verband alleinerziehender Mütter und Väter family-related issues. They are knowl- Palmengartenstraße 14, 60325 Frankfurt am Main (Association of Single Parent Households) Tel.: 069 907 447 44 Adalbertstraße 15–17, 60486 Frankfurt am Main edgeable, work free of charge and E-Mail: [email protected] Tel.: 069 979 818 84 www.profamilia.de E-Mail: [email protected] maintain confi dentiality. They will also www.www.vamv-frankfurt.de Frankfurter Kinderbüro refer you to other offi ces within the Schleiermacherstraße 7, 60316 Frankfurt am Main Tel.: 069 212-39001 city that can help. E-Mail: [email protected] When your relationship www.frankfurter-kinderbuero.de Frankfurter Kinderbüro Offi ce hours: Mon . – Fri., 9:00 a.m. – 5:00 p.m. is on the rocks … Schleiermacherstraße 7, 60316 Frankfurt am Main U4: Underground station Höhenstraße Tel.: 069 212-39001 E-Mail: [email protected] Frankfurter Kinder- und Jugendschutztelefon www.frankfurter-kinderbuero.de (Children and Youth Protection Hotline) … help is available through assistance Offi ce hours: Mon. – Fri., 9:00 a.m. – 5:00 p.m. 0800 20 10 111 (toll free) U4: Underground station Höhenstraße Mon . – Fri., 8:00 a.m. –11:00 p.m. offi ces that are also a point of contact Sat., Sun and holidays 10:00 a.m. –11:00 p.m. Frankfurter Kinder- und Jugendschutztelefon for unmarried or same sex couples. (Children and Youth Protection Hotline) 0800 20 10 111 (toll free) Frankfurter Kinderbüro Mon. – Fri., 8:00 a.m. –11:00 p.m. Schleiermacherstraße 7, 60316 Frankfurt am Main Sat., Sun and holidays 10:00 a.m. –11:00 p.m. Tel.: 069 212-39001 E-Mail: [email protected] www.frankfurter-kinderbuero.de Offi ce hours: Mon. – Fri., 9:00 a.m. – 5:00 p.m. U4: Underground station Höhenstraße

Frankfurter Kinder- und Jugendschutztelefon (Children and Youth Protection Hotline) 0800 20 10 111 (toll free) Mon. – Fri., 8:00 a.m. –11:00 p.m. Sat., Sun and holidays 10:00 a.m. –11:00 p.m.

20 21 Issues in multi-cultural The important thing is that your child households ... has adequate freedom of movement How do I brush my child’s teeth? and feels safe. Direct any questions you … can be addressed by the Amt für may have at your midwife or your pe- It’s time to brush teeth once the fi rst teeth begin to Multikulturelle Angelegenheiten (De- diatrician. show. A combination of teething ring and brush has partment for Multi-Cultural Affairs). The been shown to work best for babies. You can also staff are extremely experienced and The passenger assistance service of the use a cotton swab or a cheese cloth wetted with knowledgeable about various situations Verkehrsgesellschaft Frankfurt/VGF a little fl uoride-containing children’s tooth paste. in life for women, men and children in (Public Transportation Services Frank- Once the children are a little older, the consistently a city that is home to more than 170 furt) will accompany you from door to uniform brushing technique by the name of “KAI” nationalities. Information about this door – including the return trip. You (Kaufl äche/Chewing Surface, Aussenfl äche/Outside can be found at: www.frankfurt.de, need to register at least one day in Surface, Innenfl äche/Inside Surface) may be Search term: Amt für multikulturelle advance. No other charges are incurred, helpful: move the toothbrush along the chewing Angelegenheiten (Department for other than for the ticket. This assistance surfaces, then along the outer surfaces of the tooth Multi-Cultural Affairs) service only applies to the Frankfurt with large, and fi nally the inner surfaces with small

Amka, Amt für multikulturelle Angelegenheiten area, Hotline: 069 213-23188. circular motions. The amount of children’s tooth (Department for Multi-Cultural Affairs) Lange Straße 25–27, 60311 Frankfurt am Main paste on the brush should not exceed the size Tel.: 069 212-38765 E-Mail: [email protected] When going bike-riding, make sure you of a pea. www.stadt-frankfurt.de/amka use a safety-inspected child seat/trailer, Verband binationaler Familien und Partnerschaften, IAF e.V. and always have the child buckled up. You can ask questions about tooth brushing techniques at the (Association of Bi-National Families and Partnerships) When braking, make allowances for a Gesundheitsamt (Health Offi ce) during a tooth brushing lesson for parents Ludolfusstraße 2-4, 60487 Frankfurt am Main Tel.: 069 713 75 60 longer braking distance. Never leave and children. The tooth brushing lessons are also offered in the city’s E-Mail: [email protected] www.verband-binationaler.de children in the child-seat unsupervised – municipal districts, and also at the Family Info Café of the Children’s the bicycle with the child can tip over. Offi ce. For dates, please refer to: www.frankfurt.de, search term: Travelling with the zahnfi t (healthy teeth) whole kit and caboodle Travelling safely in a car mandates the Amt für Gesundheit, Abteilung Zahnmedizin Arbeitskreis Jugendzahnpfl ege für (Health Offi ce, Dental Medicine Department) Frankfurt und den Main-Taunus-Kreis use of child-seats that are certifi ed in Breite Gasse 28, 60313 Frankfurt am Main (Working Committee – Youth Dental Maintenance Tel.: 069 212-33621 for Frankfurt and Main-Taunus District) Baby carriage, wraps, bicycle trailer, accordance with ECE R 44/04. The E-Mail: [email protected] Mainluststraße 17, 60329 Frankfurt am Main Tel.: 069 232 414 baby trays … you have a host of trans- ADAC (Automobile Club of Germany) E-Mail: [email protected] portation equipment at your disposal. provides a host of information about this at www.sicher-im-auto.com. Here too, the rule is to always buckle up. 22 23 fare Offi ces). Parents can fi nd other Things are just a little families in similar life circumstances, among others, via the Selbsthilfe bit different for us Kontaktstelle Frankfurt (Self-Help Con- Growing up tact Offi ce Frankfurt). Sometimes things just don’t work out For Fechenheim, Riederwald, Seckbach, Bergen-Enkheim with a disability Addresses for pediatricians can be found in Sozialrathaus Bergen-Enkheim the Yellow Pages (included in the welcome package) as expected. This can have many causes. Voltenseestraße 2, 60388 Frankfurt am Main or at www.arztsuchehessen.de Tel.: 069 212-41211 and 069 212-46427 Perhaps the baby is developing differ- E-Mail: [email protected] Every child is different. Some will start Amt für Gesundheit (Health Authority) ently than the parents expected. Con- For Bockenheim, Rödelheim and Westend-Süd crawling and walking at an early stage. Breite Gasse 28, 60313 Frankfurt am Main Sozialrathaus Bockenheim Tel.: 069 212-33970 fl icts that may have been smoldering Rödelheimer Straße 45, 60487 Frankfurt am Main Others prefer to remain seated. Such Tel.: 069 212-74304 Addresses for the Frühförderstellen (Early Devel- even before the pregnancy erupt. Or E-Mail: [email protected] things can often get parents worried. opmental Support Offi ces) and the Sozialpädia- trische Zentren (Social Pediatric Centers) can be For Altstadt and Innenstadt, Bornheim, Nordend found at: www.asffh.de the parents are unable to establish a (except municipal districts 201-203) and Ostend But these developmental differences are Sozialrathaus Bornheim Hessisches Amt für Versorgung und Soziales strong bond to their child because they Eulengasse 64, 60385 Frankfurt am Main completely normal. However, some chil- Tel.: 069 212-30547 (State of Hesse Offi ce for Support and Social Matters) themselves are having diffi culty fi nd- E-Mail: [email protected] dren do actually need more support than Walter-Möller-Platz 1, 60439 Frankfurt am Main Tel.: 069 15671 ing their footing in life. Frankfurt has a For Dornbusch, Westend-Nord, Nordend-West, others. Mothers and fathers who are Eschersheim, Eckenheim and Preungesheim Selbsthilfekontaktstelle tight support network for any situation Sozialrathaus Dornbusch unsure should contact their pediatrician (Self-Help Contact Offi ce) Am Grünhof 10, 60320 Frankfurt am Main Jahnstraße 49, 60318 Frankfurt am Main in life. Your fi rst point of contact for all Tel.: 069 212-70735 or the Frühförderstellen (Early Develop- Tel.: 069 559 358, E-Mail: [email protected] E-Mail: [email protected] issues is the Sozialrathaus (Community mental Support Offi ce). The Frühförder- Other related Internet pages: For Griesheim, Gallusviertel, Gutleutviertel www.frankfurt-handicap.de and Social Welfare Offi ce) or the Team and Bahnhofsviertel stellen may suggest further steps. The www.familienratgeber.de Sozialrathaus Gallus www.bvkm.de/recht/rechtsratgeber/mein_kind_ist_ Kinder- und Jugendschutz (Child Rebstöcker Straße 8, 60326 Frankfurt am Main Sozialpädiatrische Zentrum (SPZ) (Social behindert.pdf Tel.: 069 212-38189 and Youth Protection Services), E-Mail: [email protected] Pediatrics Center) and the Frühförder- Hotline: 0800 20 10 111. For Zeilsheim, Unterliederbach, Sossenheim, Nied, stellen will also support mothers and Höchst and Sindlingen Family midwives will Frankfurter Kinder- und Jugendschutztelefon Sozialrathaus Höchst fathers in the case of premature birth. provide support for the (Children and Youth Protection Hotline) Palleskestraße 14, 65929 Frankfurt am Main 0800 20 10 111 (toll free) Tel.: 069 212-45527 The intent is to never leave parents alone daily routine Mon. – Fri., 8:00 a.m. –11:00 p.m. E-Mail: [email protected] Sat., Sun and holidays 10:00 a.m. –11:00 p.m. For Niederursel, Heddernheim, Ginnheim, with their fears and concerns, and to fi nd COMMUNITY AND SOCIAL WELFARE OFFICES Praunheim, Hausen and Westhausen Sozialrathaus Nordweststadt a manageable path together with them. If parents are fi nding it diffi cult to For Kalbach, Bonames, Frankfurter Berg, Berkersheim, Niddaforum 9, 60439 Frankfurt am Main Harheim, Nieder-Erlenbach and Nieder-Eschbach Tel.: 069 212-32274 establish a strong bond to their child, Sozialrathaus Am Bügel E-Mail: [email protected] Ben-Gurion-Ring 110a, 60437 Frankfurt am Main Financial assistance information can or they themselves are struggling Tel.: 069 212-38038 For Sachsenhausen-Süd, Sachsenhausen-Nord, E-Mail: [email protected] Oberrad and Niederrad, Goldstein, Schwanheim be obtained at the general Sozialdienst to gain a foothold in life, the City of Sozialrathaus Sachsenhausen Paradiesgasse 8, 60594 Frankfurt am Main (Social Services) of the city’s Sozialrat- Frankfurt has “early support” mecha- Tel.: 069 212-33811 E-Mail: [email protected] häusern (Community and Social Wel- nisms that can help.

24 25 Simply call the toll-free number of the parents’ anonymity toward other then sometimes begin to cry a lot to I honestly had no the Kinder und Jugendschutz (Child governmental agencies. She can show gain attention. They may also remain intention of hitting and Youth Protection) team at mothers and fathers where good op- very quiet to protect themselves. my child ... 0800 20 10 111. portunities can be found in their part Frankfurter Kinder- und Jugendschutztelefon (Children and Youth Protection Hotline) of town to go play with their child and 0800 20 10 111 (toll free) Parents know that they should never hit Mon. – Fri., 8:00 a.m. –11:00 p.m. The Familienhebammen (Family Mid- to meet other parents. This helps to Sat., Sun and holidays 10:00 a.m. –11:00 p.m. nor shake their child. But nevertheless, wives) are one way to obtain help at develop a sustainable bond between Informationszentrum für Männerfragen e.V. it can still happen in certain situations, (Information Center for Men’s Affairs) an early stage: these are midwives, mother/father and child, even if the Sandweg 49, 60316 Frankfurt am Main in which they are unable to control Tel.: 069 495 04 46 pediatric nurses and pediatricians who living circumstances in the family hap- E-Mail: [email protected] their rage, despair or overwhelming www.maennerfragen.de volunteer their time and visit families pen to be diffi cult. emotions. It is essential to disengage Beratungs- und Interventionsstelle with a newborn at home for one year Frankfurter Kinder- und Jugendschutztelefon Frauen helfen Frauen e.V. from this downward spiral of violence, (Children and Youth Protection Hotline) (Support and Intervention Offi ce – completely free of charge. They provide 0800 20 10 111 (toll free) Women Helping Women) because the consequences for children Mon. – Fri., 8:00 a.m. –11:00 p.m. Berger Straße 31–33, 60316 Frankfurt am Main support in a variety of ways. Depend- Sat., Sun and holidays 10:00 a.m. –11:00 p.m. E-Mail: [email protected] are far-reaching. For instance, children www.frauen-helfen-frauen-ffm.de ing on the specifi c needs, the family who are subjected to violence often Beratungs- und Interventionsstelle für Frauen midwife can sometimes visit the home There are so many (Support and Intervention Offi ce for Women) fi nd themselves victims of bullying and Schwanheimer Straße 7, 60528 Frankfurt am Main daily, sometimes every other week. She types of drugs and Tel.: 069 430 547-66 or 069 430 547-67 have diffi culty integrating into groups. Cell: 0172 619 89 84 will show mothers and fathers how to dependencies … E-Mail: beratungszentrum-am-Frauenhof@frankfurter-verein.de dress the newborn’s bellybutton, how www.frauenhaus-frankfurt.de Mothers and fathers who need help to bathe and change their baby’s dia- Anyone who needs information and Beratungsstelle Frauennotruf can turn to various support offi ces. (Support Offi ce – Women’s Emergency Hotline) pers, how to hold him/her and how to is looking for help should contact the Beratungszentrum am Frauenhof These work free of charge and are re- Kasseler Straße 1a, 60486 Frankfurt am Main nurse or bottle-feed the baby. The mid- Drogenreferat (Drug Directorate). Tel.: 069 709 494 quired to maintain confi dentiality. E-Mail: [email protected] wife can even provide assistance should Drogenreferat www.frauennotruf-frankfurt.de Frankfurter Kinder- und Jugendschutztelefon (Drug Directorate) (Children and Youth Protection Hotline) there be problems with the Job Center, Berliner Straße 25, 60311 Frankfurt am Main FiM – Frauenrecht ist Menschenrecht e.V. 0800 20 10 111 (toll free) Tel.: 069 212-30124 (FiM – Women’s Rights are Human Rights) Mon. – Fri., 8:00 a.m. –11:00 p.m. or if the parents need support when in- E-Mail: [email protected] Varrentrappstraße 55, 60486 Frankfurt am Main Sat., Sun and holidays 10:00 a.m. –11:00 p.m. www.drogenreferat.stadt-frankfurt.de Tel.: 069 970 979 70 teracting with governmental agencies. E-Mail: info@fi m-beratungszentrum.de Deutscher Kinderschutzbund www.fi m-frauenrecht.de Bezirksverband Frankfurt am Main e.V. She works in confi dence and maintains (German Child Protection Association I am afraid when Deutscher Kinderschutzbund Regional Association Frankfurt am Main) Bezirksverband Frankfurt am Main e.V. Comeniusstraße 37, Souterrain, 60389 Frankfurt am Main mommy and daddy (German Child Protection Association Tel.: 069 970 901-41 Regional Association Frankfurt am Main) E-Mail: [email protected] fight ... Comeniusstraße 37, Souterrain, 60389 Frankfurt am Main www.kinderschutzbund-frankfurt.de Tel.: 069 970 901-41 E-Mail: [email protected] www.kinderschutzbund-frankfurt.de Even babies can sense an aggressive environment within the family. They

26 27 training after the parental leave, be- Creating a work-life cause the contract is automatically extended. Information can be found at: balance www.bmfsfj.de.

Having a small child living with the Trainees, female and Mothers and fathers family is exciting and challenging at the male employees are who receive Arbeitslo- same time. Mothers and fathers need eligible for parental sengeld II (Hartz IV) (un- to think through exactly how many leave ... employment beneﬁ ts) ... hours they can work and who takes on specifi c tasks in the household. Many … and this is independent of whether … can obtain valuable information parents want to share the professional they work full-time, part-time, are par- about qualifi cations, the part-time em- and upbringing tasks as a team. The tially employed, or have a temporary ployment market or childcare options old role model – dad goes to work and contract. Parental leave can last from the Beauftragter für Chancen- mom stays at home – has considerable for up to three years. The employer gleichheit am Arbeitsmarkt/ BCA (Equal disadvantages. Mothers risk losing must be informed no later than 7 weeks Opportunity Employment Offi cer) at touch with the working world. Fathers before this time begins. Elternzeit (pa- information sessions regularly conducted on the other hand experience too little rental leave) can be claimed by the by Job Centers. of the exciting fi rst years of their chil- father, the mother, or by both together. dren’s lives. The Federal Government After the parental leave, they are en- Mothers and fathers and a growing number of employers titled to return to their original job, who are registered with are responding to the fact that mothers or to an equivalent job. the Agentur für Arbeit force at monthly events conducted and fathers want both: family and job. or who are looking by the Bundesagentur für Arbeit at A temporary employment contract to rejoin the workforce Fischerfeldstrasse. Dates can be found is not extended by pregnancy or paren- at www.arbeitsagentur.de, search term: tal leave; instead it expires at the agreed Men and women can obtain informa- Veranstaltungen (events).

time. An exception to this is a trainee tion about services provided by the Other related Internet pages: www.perspektive-wiedereinstieg.de contract, which typically expires after Arbeitsagentur (Federal Employment www.new-hessen.de

three years. Trainees can continue their Agency) and about rejoining the work- Part-time training for mothers: www.vbff-ffm.de

28 29 VbFF – Verein zur beruﬂ ichen Förderung zeit (parental leave), which can extend Who will take care of my von Frauen e.V. (Frankfurt Association for Professional for up to three years, expires. child when I am sick ... Support of Women) Vocational training Walter-Kolb-Straße 1–7, 60594 Frankfurt am Main Tel.: 069 795 099 0 and studying with a child E-Mail: [email protected] If your child is sick ... What if I am sick, and I have no one Further information at www.schwanger-unter-20.de to look after my child? The statutory Secondary school students can infor- … and you have a job, you are entitled health insurance can pay for a house- mally apply for maternity leave at their University students with a child can to an exemption from work for up to hold help. This requires a doctor’s cer- school administrative offi ces. Trainees request a leave of absence semester at 10 days per year per parent and for up tifi cate, for instance from the primary can direct their questions to the IHK their university, or decide to study on to 20 days in single parent households. care physician. You can obtain addresses (Chamber of Commerce and Industry) a part-time basis. Universities provide For couples, the sick-days can also be for support services from your health or the Handwerkskammer (Trade Cham- networks for studying parents, child- transferred to the partner in consultation insurance carrier. It is also an option for ber). The Jugendjobcenter (Youth Job care, holiday games, nursing rooms and with the employer. If you have statutory the health insurance to pay for a person Center) has information for mothers support for mothers and fathers. health insurance, you are entitled to re- you know. and fathers under the age of 25 without Beratungsstelle FH Frankfurt ceive Krankengeld (sick-pay). You must Notmütterdienst – Familien- und Seniorenhilfe (Support Offi ce FH Frankfurt) (Emergency Mother Service – Family and job training and who receive Arbeits- Nibelungenplatz 1, Gebäude 2/Raum 271 present a doctor’s certifi cate in order Senior Assistance) 60318 Frankfurt am Main Sophienstraße 28, 60487 Frankfurt am Main losengeld II (unemployment benefi ts). Tel.: 069 153 328 66 to claim it. The exemption from work is Tel.: 069 951 03 30 E-Mail: [email protected] www.notmuetterdienst.org The Frankfurter Verein zur beruﬂ ichen independent of whether you are em- Frankfurter Kinderbüro Förderung von Frauen (Frankfurt As- Goethe-Universität ployed on a full-time or part-time basis. Schleiermacherstraße 7, 60316 Frankfurt am Main (Goethe-University) Tel.: 069 212-39001 sociation for Professional Support of www.gleichstellungsbuero.uni-frankfurt.de E-Mail: [email protected] www.frankfurter-kinderbuero.de Women) supports mothers looking for Studentenwerk Frankfurt Offi ce hours: Mon. – Fri., 9:00 a.m. – 5:00 p.m. (Student Affairs Offi ce Frankfurt) U4: Underground station Höhenstraße a part-time training opportunity. Tel.: 0180 178 833 6

Handwerkskammer Frankfurt-Rhein-Main (Trade Chamber Frankfurt/Rhein-Main) Bockenheimer Landstraße 21, 60325 Frankfurt am Main Employment protection Tel.: 069 971 720 E-Mail: [email protected] www.hwk-rhein-main.de By law, job terminations are not per- IHK-Service-Center (Chamber of Trade and Commerce Service Center) mitted from the start of the pregnancy Schillerstraße 11, 60313 Frankfurt am Main Tel.: 069 2197-0 until the end of a four month period E-Mail: [email protected] after birth. During their Elternzeit (pa- Jugendjobcenter (Youth Job Center) Hainer Weg 44, 60599 Frankfurt am Main rental leave), mothers and fathers are Tel.: 069 217-13493 E-Mail: jobcenter-frankfurt-am-main.jugendjobcenter@ also protected from being terminated. jobcenter-ge.de This protection applies until the Eltern-

30 31 Everything you should “Childcare preparations” – checklist What needs to be done? Information Completed? know about childcare Preliminary Issues to consider: The Familienbildungsstätten (family considerations educational facilities) provide information • When and for how long do we want to events about these issues. work? How many hours and on which days? • How can we divide work and childcare time? • How much care do we need as a result? • What is the minimum, what is the maximum? • What form of care are we comfortable with? • Does our employer have a company sponsored childcare program? • What parts of town can we reach?

Child daycare Obtain KITA addresses sorted by city district www.frankfurt.de, (KITA) preparation Search term: Kita-Wegweiser (KITA guide)

Info board “Kita Offers“ Seehofstraße 41, 60594 Frankfurt am Main Tel.: 212-36564 E-Mail: [email protected] www.frankfurt.de/kinderbetreuung

Answer the question: Any KITA that is within reach of What KITA’s do we feel comfortable with? home or on the way to work

Print and complete the registration forms www.frankfurt.de, search term: Kita-Wegweiser

Your child should spend a part of its dergardens, toddler groups, playgroups Submit the completed forms to the KITA’s and then maintain regular contact with the KITA’s day with other children in a stimulating based on parent initiatives, public and Preparations for Obtain addresses for daycare mothers and Info board “Kita Offers“ environment in order to give it the best private child daycare facilities, or mini- daycare mothers fathers Seehofstraße 41, 60594 Frankfurt am Main and fathers Tel.: 069 212-30119 chance of developing normally. Mothers kindergartens. Parents can choose from E-Mail: tagespfl [email protected] www.tagespfl egeboerse-frankfurt.de and fathers can only work effectively various care facilities based on their Babysitter- und Tagespfl egevermittlung e.V. when they know that their child is being schedule. Looking for a suitable place (Babysitter and Daycare Placement Service) Zeil 29–31, 60313 Frankfurt taken care of in a reliable and loving before birth makes little sense. Take the (near Konstablerwache) Tel.: 069 559 405 manner. The City of Frankfurt provides time to think about whether you need E-Mail: [email protected] www.btv-frankfurt.de a fertile environment for this concept. a daycare facility or a daycare mother or For instance, we are creating the re- father, and what your scheduling require- sources for it one step at a time, with- ments are. Our checklist will provide out compromising the quality of care. some guidance. Qualifi ed daycare staff, company kin-

32 33 How long do we need Babysitters and to wait for a place, Emergencies what will it cost and where can we get Anyone who would like to go out for an evening or needs childcare for a few

financial assistance? family phase by qualified session st hours during the daytime can fi nd a Daycare places are assigned directly by babysitter via the Babysitter und Tages-

the child daycare facilities in accordance pﬂ ege-Vermittlung (Babysitter and afternoon or morning Features privateAt homes, flexible care schedules, placement one-on-one surroundings, family care, of qualified daycare mothers and fathers by the daycare board – supervised by the City of Frankfurt Main am • Pedagogically trained child care worker • Provisions from in-house kitchen • Elected parental board • Pedagogically trained child care worker • Full provisions (board, diapers) • Elected parental board • Pedagogically trained child care worker Provisions • • Elected parental board • Pedagogically trained child care worker • Full provisions (board, diapers) • Elected parental board • Pedagogically trained child care worker Provisions • • Elected parental board Care on a maximum of 3 days per week • Support during the 1 leaders, reinforcement of parenting skills, initial group group initial skills, parenting of leaders, reinforcement experience for the child with playing and exercising in the parent’s attendance; group offers and open meeting locations for the duration to 3 years of 1.5 Depending on concept: professionally trained staff, volunteers, paid staff, professionally trained staff

with certain criteria. For instance, consid- Daycare Placement Service). eration is given to the respective family Babysitter- und Tagespﬂ egevermittlung e.V. (Babysitter and Daycare Placement Service) situation, whereas less priority is given Zeil 29–31, 60313 Frankfurt am Main Sponsor Individuals Kita Frankfurt Kita Frankfurt sponsors Private Kita Frankfurt sponsors Private sponsors Private sponsors Private and Church charitableprivate sponsorships City Frankfurt, of sponsors Private Tel.: 069 559 405 to the rank in the waiting list. Some E-Mail: [email protected] www.btv-frankfurt.de families are quickly accepted because the child is a good fi t for the group. Care type Max. 5 children 1 child care worker children 5 1 child care worker children 5 1 child care worker children 5 1 child care worker 5 to 9 children 1 child care worker 5 to 9 children 1 child care worker 5 to 6 children 1 child care worker 3 to 6 children 1 to 2 session leaders Others may have to wait a little longer. In emergencies, the Notmütterdienst The monthly base fee is EUR 198 for a (Emergency Mothers Service) can as- full-time place, EUR 158 for a part-time sist parents. In Frankfurt, this service is Group size Generally children 1-5 children9 to 11 children 15 children9 to 12 children to 18 15 children9 to 12 children to 18 15 children6 to 12 children to 12 10 parents with Up to 30 families, depending on facility at space place, and EUR 138 for a half-day place. also available by the hour. The statutory to

health insurance can pay for a house- per .00 275.00 .00 4 90 per month per month* per month* per month* per month* per month* per hold help. This requires a doctor’s certifi - month per .00 .00 .00 .00 .00 .00 .00 75.00 to E 198 198 198 198 198 198 130 appointment Free of charge Approx. E Approx. Fees (parental fees) E (if publicly funded) depending on care duration dayFull place E dayFull place E dayFull place E dayFull place E dayFull place E dayFull place E E Approx. cate, for instance from your primary care E physician. Your health insurance carrier has addresses for support services. It is also an option for your health insurance Opening Opening hours Customized care schedules Mon.– Fri., a.m. –~5:00~7:00 p.m half-day and part-time possible places Mon.– Fri., a.m. –~5:00~7:00 p.m half-day and part-time possible places Mon.– Fri., a.m. –~5:00~7:00 p.m half-day and part-time possible places Mon.– Fri., a.m. –~5:00~7:00 p.m half-day and part-time possible places Mon.– Fri., a.m. –~5:00~7:00 p.m half-day and part-time possible places Mon.– Fri., a.m. –~5:00~7:00 p.m half-day and part-time possible places 3 hours days on 2-3 per week – 2 hours1.5 weekly once call Please carrier to pay for someone you know.

Notmütterdienst – Familien- und Seniorenhilfe (Emergency Mothers Service – Family and Senior Assistance) Sophienstraße 28, 60487 Frankfurt am Main Age of Children Starting at 8 weeks 8 weeks to 3 years Age expanded group 1 year to 7 years 8 weeks to 3 years 1 to 7 years 1 to 7 years and 1 to 12 years 3 to 7 years 1.5 Approx. to 3 years 0 to 4 years 0 to 3 years Tel.: 069 951 03 30, www.notmuetterdienst.org roups

Frankfurter Kinderbüro ility C

Schleiermacherstraße 7, 60316 Frankfurt am Main are C Care offersCare for children under 3 years age of in Frankfurt am Main Tel.: 069 212-39001 rippe

E-Mail: [email protected] he) www.frankfurter-kinderbuero.de C ulti-age fa ulti-age ini Kindergarten ini laygroups amily info Café Kinder K Center) (Child Krabbelstube (Crè Offer format Child day Kinderzentrum m p m f Family). Youth and Financial Services and Social Service Offices – (Youth Wirtschaftsdienst Jugend und Familie * Income dependent support possible via the Jugend und Sozialamt – Offi ce hours: Mon. – Fri., 9:00 a.m. – 5:00 p.m. parent Child g U4: Underground station Höhenstraße

34 35 the threshold is EUR 600 per month. SOCIAL WELFARE OFFICES Kinderzuschlag (Child Allowance) can For Kalbach, Bonames, Frankfurter Berg, Berkersheim, Money makes the Harheim, Nieder-Erlenbach and Nieder-Eschbach also be applied for at the Familienkasse Sozialrathaus Am Bügel Ben-Gurion-Ring 110a, 60437 Frankfurt am Main (Family Fund). For further information Tel.: 069 212-38038 world go around E-Mail: [email protected] please visit www.kinderzuschlag.de. For Fechenheim, Riederwald, Seckbach, Bergen-Enkheim Sozialrathaus Bergen-Enkheim Parental Benefit Voltenseestraße 2, 60388 Frankfurt am Main Tel.: 069 212-41211 and 069 212-46427 (Elterngeld) ... Household Advance E-Mail: [email protected]

(Unterhaltsvorschuss) For Bockenheim, Rödelheim and Westend-Süd … depends on your income. It is gen- Sozialrathaus Bockenheim Rödelheimer Straße 45, 60487 Frankfurt am Main erally 65 – 67% of the average income If you are a single parent household Tel.: 069 212-74304 E-Mail: [email protected] A child can make your finances go hay- before the birth of your child, a little and do not receive sufficient support For Alt- und Innenstadt, Bornheim, Nordend wire. You will have to deal with new more for several children, but no less from the other parent, you are eligible (except: city sections 201–203) and Ostend Sozialrathaus Bornheim expenses but can also benefit from new than EUR 300. This amount is credited for Unterhaltsvorschuss (household Eulengasse 64, 60385 Frankfurt am Main Tel.: 069 212-30547 sources of income. Four governmental toward the benefit for parents who advance) in accordance with the Un- E-Mail: [email protected] For Dornbusch, Westend-Nord, Nordend-West, agencies are important for you when receive unemployment compensation II. terhaltsvorschussgesetz (Household Eschersheim, Eckenheim and Preungesheim Sozialrathaus Dornbusch Amt für Versorgung und Soziales questions arise: the Familienkasse (Fam- Advance Act). Please refer to your So- Am Grünhof 10, 60320 Frankfurt am Main (Office for Support and Social Affairs) Tel.: 069 212-70735 ily Fund), the Sozialrathaus (Social Wel- Walter-Möller-Platz 1, 60439 Frankfurt am Main zialrathaus (Social Welfare Office). E-Mail: [email protected] Tel.: 069 15671 fare Office), the Jobcenter (Job Center) E-Mail: [email protected] For Griesheim, Gallusviertel, Gutleutviertel and Bahnhofsviertel and the Amt für Wohnungswesen When money is tight ... Sozialrathaus Gallus Rebstöcker Straße 8, 60326 Frankfurt am Main (Department for Housing Affairs). Child Allowance Tel.: 069 212-38189 E-Mail: [email protected] (Kinderzuschlag) ... … the Sozialrathaus (Social Welfare For Zeilsheim, Unterliederbach, Sossenheim, Nied, Child Benefit Office) in your part of town will provide Höchst and Sindlingen Sozialrathaus Höchst (Kindergeld) ...... to the amount of EUR 140 per month assistance, for instance on financial Palleskestraße 14, 65929 Frankfurt am Main Tel.: 069 212-45527 is also paid by the Familienkasse (Family aid, issues related to the Asylbewerber- E-Mail: [email protected]

… to the amount of EUR 184 per month Fund). It depends on the family income. gesetz (Asylum Applicant Act). For Niederursel, Heddernheim, Ginnheim, Praunheim, Hausen and Westhausen is paid after filing an application with the Couples who have less than EUR 900 Sozialrathäuser can be found at www. Sozialrathaus Nordweststadt Niddaforum 9, 60439 Frankfurt am Main Familienkasse (Family Fund). at their disposal per month can apply frankfurt.de, or simply ask the Jugend Tel.: 069 212-32274 E-Mail: [email protected] Kindergeld bei der Familienkasse for Kinderzuschlag (Child Allowance). und Sozialamt (Youth and Social Ser- in der Agentur für Arbeit Frankfurt For Sachsenhausen-Süd, Sachsenhausen-Nord, (Child Benefit at the Family Fund The maximum income threshold for vices) hotline on 069 212-44900 for the Oberrad and Niederrad, Goldstein, Schwanheim at the Frankfurt Employment Agency) Sozialrathaus Sachsenhausen Fischerfeldstraße 10–12, 60311 Frankfurt am Main two parents with two children is EUR responsible Sozialrathaus (Social Welfare Paradiesgasse 8, 60594 Frankfurt am Main Tel.: 069 217-12430 Tel.: 069 212-33811 www.familienkasse.de 1380. For single parent households Office). E-Mail: [email protected]

36 37 work and fulfi ll the required criteria are Sozialrathaus (Social Welfare Offi ce). When the apartment eligible. When renting a new apartment, You can submit the application along has become too small ... additional resources are provided for with the required documentation in the initial furnishings and equipment, person at the respective Jobcenter (Job … the Amt für Wohnungswesen (Offi ce including stove, washer and other Center) (for recipients of SGB-II and for Housing Affairs) will provide hous- equipment. Pregnant women and single employable persons), or at your local ing placement services. This agency is parents can claim additional benefi ts. Sozialrathaus (Social Welfare Offi ce) also home to the advisory and service

Jobcenter Frankfurt (Job Center Frankfurt) (for recipients of SBG XII and non-em- offi ce for housing projects for parents Tel.: 069 217-13493 The Frankfurt Pass ... www.arbeitsagentur.de ployable persons), or alternatively, who wish to arrange housing projects send these by mail to the respective together with other families. The offi ce ... can be applied for at the Sozial- Educational and Care offi ce. Recipients of Wohngeld (Housing will also answer any questions about rathaus (Social Welfare Offi ce) for a Package (Bildungs- und Assistance) and Kinderzuschlag (Child conditions under which mothers and 2-person household with an income Teilhabepaket) ... Allowance) send their application to: fathers with low incomes can apply for threshold of EUR 1125, or at an income Zentrales Team, 51.A66, Wohngeld (Housing Assistance). threshold of EUR 1380 for a 3-person … is important for parents who receive Mainzer Landstraße 315–321, Amt für Wohnungswesen (Offi ce for Housing Affairs) household. For example, it can entitle unemployment compensation II, Sozial- 60326 Frankfurt am Main Adickesallee 67–69, 60322 Frankfurt am Main Tel.: 069 212-34742 you to a reduced ticket price for mu- hilfe (Social Assistance), Sozialgeld (In- Team Bildung und Teilhabe Service line for Housing Assistance: 069 212-47100 (Education and Care Team) www.wohnungsamt.frankfurt.de seums, the zoo, the palm garden, the- come Support), a Kinderzuschlag (Child Tel.: 069 212-33133 E-Mail: [email protected] aters, and swimming pools. The pass Allowance) or Wohngeld (Housing Applications and information in the Internet at www.frankfurt.de und www.jobcenter-ge.de. also enables you to buy discounted Assistance). The Bildungs- und Teilha- monthly tickets for the RMV (Rhine- bepaket (Educational and Care Package) Main public transport). provides allowances, for instance to take your baby to swimming lessons, to Questions regarding visit the Kindertheater (Children’s The- unemployment benefit ater), to receive an allowance for lunch (Arbeitslosengeld II, meals at playgroups, and much more. Hartz IV) … The Bildungs und Teilhabe Team (Edu- cational and Care team) at the Jugend … are best addressed at the Jobcenter und Sozialamt (Youth and Social Service (Job Center). Women and men between Offi ce) will be happy to assist you, as the ages of 15 and 65 who are able to will your Jobcenter (Job Center) or your

38 39 Glossary Directory of Addresses

A H R Alfred-Brehm-Platz 17, 60316 Frankfurt am Main Addiction: 26, 34 Health Insurance Carrier: 12, 13, 14, Relationship: 10, 21, 22, 24, 28 Agentur für Arbeit Frankfurt Tel.: 069 943 502 30 Agentur für Arbeit (Employment 15, 31, 34 Fischerfeldstraße 10 –12, 60311 Frankfurt am Main E-Mail: [email protected] Agency): 15, 29, 36, 38 Health: 13, 23, 25, 26 Tel.: 069 217-12430 www.diakonischeswerk-frankfurt.de/zefra Asylum Applications: 18, 37 Household Help: 13, 31, 34 S Housing Advance: 37 Secondary School Students: 20, 30 Aktion Moses: 0800 780 09 00 Beratungs- und Interventionsstelle Self-Help Contact Offi ce: 25 Frauen helfen Frauen e.V. B Single Parent Household: 21, 31, 36, Amt für Gesundheit Berger Straße 31–33, 60316 Frankfurt am Main Baby Supplies: 16 I 37, 38 Breite Gasse 28, 60313 Frankfurt am Main E-Mail: [email protected] Baby Blues: 12 Illness: 12, 13, 15, 26, 31 Social Family Markets: 16 Tel.: 069 212-33970 www.frauen-helfen-frauen-ffm.de Babysitter: 33, 34 Initial Furnishings: 19, 38 Social Welfare Offi ce: 15, 19, 20, 24, “Bundesstiftung Mutter und Kind – 25, 35, 36, 37, 38, 39, 44 Amt für Wohnungswesen Beratungs- und Interventionsstelle für Frauen Schutz des ungeborenen Lebens” Adickesallee 67–69, 60322 Frankfurt am Main Beratungszentrum am Frauenhof (Federal association Mother and J Tel.: 069 212-34742 Schwanheimer Straße 7, 60528 Frankfurt am Main Child – Protection of Unborn Life): Job Center: 19, 26, 29, 30, 36, 38, 39 T Service line for Housing Assistance: 069 212-47100 Tel.: 069 430 547-66 oder 069 430 547-67 18, 19 Taxes: 14, 15 www.wohnungsamt.frankfurt.de Mobil: 0172 619 89 84 Teenage Mom’s Under the Age of 18: 20 E-Mail: Beratungszentrum-am-Frauenhof@frank- M Teeth: 23 Amka furter-verein.de C Midwife: 12, 22, 25, 26 Trainees: 15, 28, 30 Amt für multikulturelle Angelegenheiten www.frauenhaus-frankfurt.de Child Allowance: 36, 37 Mother Protection: 20, 30 Lange Straße 25–27, 60311 Frankfurt am Main Child Benefi ts: 14, 15, 36 Tel.: 069 212-38765 BMFSJF Bundesministerium für Familie, Child/Youth Protection Team: 21, 24, 26 U E-Mail: [email protected] Senioren, Frauen und Jugend Childcare Checklist: 33 P Unemployment Compensation II: 19, www.stadt-frankfurt.de/amka Tel.: 0800 664 54 71 Childcare: 29, 30, 32, 33, 34, 35 Paperwork Checklist: 14, 15 29, 30, 38 Children’s Rights: 8 Parental Benefi ts: 14, 15, 36 University Students: 18, 30 Arbeitskreis Jugendzahnpfl ege für Frankfurt Bund freiberufl icher Hebammen Deutschland Civil Registry Offi ce: 14, 15 Parental Leave: 14, 15, 28, 30 und den Main-Taunus-Kreis Tel.: 069 795 349 71 Crying, Crying Unit: 13, 27, 45 Passenger Assistance Service: 22 Gutleutstraße 17a, 60329 Frankfurt am Main E-Mail: [email protected] Culture: 17, 22 Pediatricians: 13, 15, 22, 25, 26, 31, 34 V Tel.: 069 232 414 www.bfhd.de Custody: 14 Point of contact: 8, 12, 21 Violence: 27, 45 E-Mail: [email protected] Pregnancy: 18, 19, 20, 24, 28, 30, 38, 45 Preventive Care Examination: 13 D Employment protection: 30 Caritasverband Frankfurt e.V. Daycare Mothers/Fathers: 32, 33, 35 Beratungsstelle FH Frankfurt Alte Mainzer Gasse 10, 60311 Frankfurt am Main Depression: 12 Nibelungenplatz 1, Gebäude 2/Raum 271 Tel.: 069 2982-0 Disability: 25 60318 Frankfurt am Main Tel.: 069 2982-104 Drugs: 26 Tel.: 069 153 328 66 E-Mail: [email protected] E-Mail: [email protected] www.caritas-frankfurt.de E Babysitter- und Tagespfl egevermittlung e.V. Early Developmental Support Offi ce: 25 Zeil 29 –31, 60313 Frankfurt am Main Early Help: 25, 26 (near Konstablerwache) Deutscher Kinderschutzbund Educational and Care Package: 38 Tel.: 069 559 405 Bezirksverband Frankfurt am Main e.V. Emergencies: 34 E-Mail: [email protected] Comeniusstraße 37, Souterrain, 60389 Frankfurt am Main Emergency Service: 13, 45 www.btv-frankfurt.de Tel.: 069 970 901-41 E-Mail: [email protected] Beratungsstelle Frauennotruf www.kinderschutzbund-frankfurt.de F Kasseler Straße 1a, 60486 Frankfurt am Main Family Fund: 14, 15, 36, 37 Tel.: 069 709 494 Drogenreferat Family Info Cafe: 9, 10, 23, 35 E-Mail: [email protected] Berliner Straße 25, 60311 Frankfurt am Main Family Midwife: 25, 26 www.frauennotruf-frankfurt.de Tel.: 069 212-30124 Family Status: 14 E-Mail: [email protected] Financial Assistance: 18, 34 Beratungsstelle für Frauen www.drogenreferat.stadt-frankfurt.de Frankfurt Pass: 16, 38

40 41 Elterngeldstelle beim Amt für Versorgung Giftnotruf: 06131 19240 Jobcenter Frankfurt Mainova Notruf: 213 881 10 und Soziales Tel.: 069 217-13493 Walter-Möller-Platz 1, 60439 Frankfurt am Main Goethe-Universität www.arbeitsagentur.de MUKIVA Kinder- und Familienzentrum e.V. Tel.: 069 15671 www.gleichstellungsbuero.uni-frankfurt.de Jugendjobcenter Rendeler Straße 48, 60385 Frankfurt am Main E-Mail: [email protected] Hainer Weg 44, 60599 Frankfurt am Main Tel.: 069 447 460 Tel.: 069 217-13493 E-Mail: [email protected] Evangelische Familienbildung E-Mail: jobcenter-frankfurt-am-main.jugendjobcenter@ www.mukiva.de Darmstädter Landstraße 81, 60598 Frankfurt am Main Handwerkskammer Frankfurt-Rhein-Main jobcenter-ge.de : 069 605 004-11 Kursinformationen/Anmeldebüro Bockenheimer Landstraße 21, 60325 Frankfurt am Main Tel.: 069 605 004-40 Sekretariat Tel.: 069 971 720 E-Mail: [email protected] E-Mail: [email protected] Nachbarschaftszentrum Ginnheim e.V. www.familienbildung-ffm.de www.hwk-rhein-main.de Katholische Familienbildung Frankfurt Ginnheimer Hohl 14, HH, 60431 Frankfurt am Main Tituscorso 2b, 60439 Frankfurt am Main Tel.: 069 530 566 79 Elterntelefon: 0800 201 01 11 Hessisches Amt für Versorgung und Soziales Tel.: 069 133 077 900 E-Mail: [email protected] Walter-Möller-Platz 1, 60439 Frankfurt am Main E-Mail: [email protected] www.nbz-ginnheim.de Evangelische Familienbildung Höchst Tel.: 069 15671 www.fbs-frankfurt.bistumlimburg.de Leverkuser Straße 7, 65929 Frankfurt am Main Nachbarschaftszentrum Ostend Tel.: 069 759 367 280 Kinderärztlicher Notdienst in der Uniklinik Uhlandstraße 50, 60314 Frankfurt am Main E-Mail: [email protected] Theodor-Stern-Kai 7, 60596 Frankfurt am Main Tel.: 069 439 645 www.familienbildung-ffm.de IHK-Service-Center Tel. 069 630-17170 E-Mail: [email protected] Schillerstraße 11, 60313 Frankfurt am Main Notaufnahme www.nbz-ostend.de Tel.: 069 2197-0 Tel. 069 630-15249 E-Mail: [email protected] Notmütterdienst – Familien- und Seniorenhilfe Familienmarkt Kindergeld bei der Familienkasse Sophienstraße 28, 60487 Frankfurt am Main Freiligrathstraße 37–39, 60385 Frankfurt am Main Infobörse Kindertagespfl ege in der Agentur für Arbeit Frankfurt Tel.: 069 951 03 30 Tel.: 069 904 367 80 Seehofstraße 41, 60594 Frankfurt am Main Fischerfeldstraße 10–12, 60311 Frankfurt am Main www.notmuetterdienst.org Tel.: 069 212-30119 Tel.: 069 217-12430 Familienzentrum Monikahaus E-Mail: tagespfl [email protected] www.familienkasse.de Kriegkstraße 36, 60326 Frankfurt am Main www.tagespfl egeboerse-frankfurt.de Tel.: 069 973 82 30 Kindernotfallambulanz in der Kinderklinik pro familia E-Mail: [email protected] Infobörse Kita-Angebote am Klinikum Frankfurt Höchst Palmengartenstraße 14, 60325 Frankfurt am Main www.skf-frankfurt.de Seehofstraße 41, 60594 Frankfurt am Main Gotenstraße 6–8, 65929 Frankfurt Tel.: 069 907 447 44 Tel.: 069 212-36564 Tel. 069 310 633 22 E-Mail: [email protected] FiM – Frauenrecht ist Menschenrecht e.V. E-Mail: [email protected] www.profamilia.de Varrentrappstraße 55, 60486 Frankfurt am Main www.frankfurt.de/kinderbetreuung Kinder- und Familienzentrum Fechenheim Tel.: 069 970 979 70 (Geschäftsstelle) E-Mail: info@fi m-beratungszentrum.de Informationszentrum für Männerfragen e.V. Mainkurstraße 2, 60385 Frankfurt am Main www.fi m-frauenrecht.de Sandweg 49, 60316 Frankfurt am Main Tel.: 069 904 30 90 Schreiambulanz des SPZ/ Tel.: 069 495 04 46 www.sozpaed-verein.de Clementine Kinderhospital Frankfurter Kinderbüro E-Mail: [email protected] Theobald-Christ-Str. 10, 60316 Frankfurt am Main Schleiermacherstraße 7, 60316 Frankfurt am Main www.maennerfragen.de Kleider am Alleehaus Tel.: 069 405 631 92 Tel.: 069 212-39001 Königsteinerstraße 130, 65929 Frankfurt www.spz-frankfurt.de E-Mail: [email protected] Interkulturelle Familienbildung Tel.: 069 300 646 92 www.frankfurter-kinderbuero.de im Gusti-Gebhardt-Haus Selbsthilfekontaktstelle Offi ce hours: Mon . – Fri., 9:00 a.m. – 5:00 p.m. Ostendstraße 70, 60314 Frankfurt am Main Kleider im Werkhof Jahnstraße 49, 60318 Frankfurt am Main U4: Underground station Höhenstraße Tel.: 069 943 44 40 Gotenstraße 38, 65929 Frankfurt am Main Tel.: 069 559 358, E-Mail: [email protected] E-Mail: [email protected] Tel.: 069 300 646 92 Frankfurter Kinder- und Jugendschutztelefon www.ifzweb.de Sorgentelefon für Kinder und Jugendliche: 0800 20 10 111 (toll free) Kleiderladen in Bockenheim 0800 111 03 33 Mon . – Fri., 8:00 a.m. –11:00 p.m. Internationales Familienzentrum e.V. (IFZ) Große Seestraße 30, 60486 Frankfurt am Main Sat., Sun and holidays 10:00 a.m. –11:00 p.m. Wiesenhüttenplatz 33, 60329 Frankfurt am Main Tel.: 069 242 774 12 Sozialdienst katholischer Frauen e.V. Tel.: 069 272 21 60 Kriegkstraße 36, 60326 Frankfurt am Main Frauennotruf: 069 709 494 E-Mail: [email protected] Kleiderladen im Gallus Tel.: 069 973 82 30 www.ifzweb.de Ackermannstraße 43, Frankfurt am Main E-Mail: [email protected] Frühförderstellen und die sozialpädiatrischen Tel.: 069 272 948 55 www.skf-frankfurt.de Zentren fi nden Sie unter www.asffh.de Sozialmarkt Frankfurt Mainzer Landstraße 349 (im Hinterhof) Landesverband Hessischer Hebammen 60326 Frankfurt am Main www.hebammen-hessen.de Tel.: 069 973 226 150

42 43 SOZIALRATHÄUSER For Sachsenhausen-Süd, Sachsenhausen-Nord, (SOCIAL WELFARE OFFICES) Oberrad and Niederrad, Goldstein, Schwanheim Sozialrathaus Sachsenhausen For Kalbach, Bonames, Frankfurter Berg, Berkersheim, Paradiesgasse 8, 60594 Frankfurt am Main In Case of Imminent Harheim, Nieder-Erlenbach and Nieder-Eschbach Tel.: 069 212-33811 Sozialrathaus Am Bügel E-Mail: [email protected] Ben-Gurion-Ring 110a, 60437 Frankfurt am Main Tel.: 069 212-38038 Studentenwerk Frankfurt Danger E-Mail: [email protected] Tel.: 0180 178 83 36

For Fechenheim, Riederwald, Seckbach, Bergen-Enkheim Team Bildung und Teilhabe Here are some important telephone intentionally pregnant or your baby is Sozialrathaus Bergen-Enkheim Tel.: 069 212-33133 Voltenseestraße 2, 60388 Frankfurt am Main E-Mail: [email protected] numbers if you happen to be in serious crying to the point of despair. Here are Tel.: 069 212-41211 Anträge und Informationen im Internet unter Tel.: 069 212-46427 www.frankfurt.de undwww.jobcenter-ge.de. trouble. For example, if your ten-month the numbers where you can reach com- E-Mail: [email protected] old baby has sucked on a detergent petent people who will help you to deal For Bockenheim, Rödelheim and Westend-Süd Sozialrathaus Bockenheim VbFF – Verein zur beruﬂ ichen Förderung bottle, or swallowed Aspirin tablets, your with your respective situation. Rödelheimer Straße 45, 60487 Frankfurt am Main von Frauen e.V. Tel.: 069 212-74304 Walter-Kolb-Straße 1–7, 60594 Frankfurt am Main partner is threatening you, you are un- E-Mail: [email protected] Tel.: 069 795 09 90 E-Mail: [email protected] For Downtown and the inner city, Bornheim, Nordend (except: city sections 201–203) and Ostend Verband alleinerziehender Mütter und Väter e.V. Sozialrathaus Bornheim Adalbertstraße 15–17, 60486 Frankfurt am Main Police: 110  Eulengasse 64, 60385 Frankfurt am Main Tel.: 069 979 818 84 Tel.: 069 212-30547 E-Mail: [email protected] Fire: 112 E-Mail: [email protected] www.vamv-frankfurt.de Poison Emergency Hotline: 06131 19240 For Dornbusch, Westend-Nord, Nordend-West, Verband binationaler Familien und Emergency Medical Help: 112 Eschersheim, Eckenheim and Preungesheim Partnerschaften, IAF e.V. Sozialrathaus Dornbusch Ludolfusstraße 2-4, 60487 Frankfurt am Main Pediatric Emergency Services at the University Hospital: Am Grünhof 10, 60320 Frankfurt am Main Tel.: 069 713 75 60 Tel.: 069 212-70735 E-Mail: [email protected] 069 630-17170 E-Mail: [email protected] www.verband-binationaler.de Emergency Reception at the University Pediatric For Griesheim, Gallusviertel, Gutleutviertel and Bahnhofsviertel Emergency Services : 069 630-15249 Sozialrathaus Gallus Zentrum Familie im Haus der Volksarbeit e.V. Rebstöcker Straße 8, 60326 Frankfurt am Main Eschenheimer Anlage 21, 60318 Frankfurt am Main Children’s Emergency Services at the Pediatric Tel.: 069 212-38189 Tel.: 069 150 11 38 Clinic: 069 310 633 22 E-Mail: [email protected] E-Mail: [email protected] www.hdv-ffm.de Crying Unit at the SPZ: 069 405 631 92 For Zeilsheim, Unterliederbach, Sossenheim, Nied, Höchst and Sindlingen Frankfurt Children and Youth Protection Hotline: 0800 20 10 111 Sozialrathaus Höchst Palleskestraße 14, 65929 Frankfurt am Main Women’s Emergency Hotline: 069 709 494 Tel.: 069 212-45527 E-Mail: [email protected] Aktion Moses*: 0800 780 09 00

For Niederursel, Heddernheim, Ginnheim, Troubled Children and Youth Hotline: 0800 111 03 33 Praunheim, Hausen and Westhausen Parent Hotline: 0800 201 01 11 Sozialrathaus Nordweststadt Niddaforum 9, 60439 Frankfurt am Main Frankfurter Kinderbüro: 069 212-39001 Tel.: 069 212-32274 E-Mail: [email protected] Mainova Emergency Hotline: 069 213-88110

“Aktion Moses (Moses Initiative)“ is a support service for pregnant women *in an acute life emergency, providing a person to talk to and help.

44 45 Legal Notice

FRANKFURTER KINDERBÜRO Schleiermacherstraße 7 60316 Frankfurt am Main

Publisher: Tel.: 069 212-39001 Frankfurter Kinderbüro Schleiermacherstraße 7, 60316 Frankfurt am Main Fax: 069 430 247 Tel.: 069 212-39001 E-Mail: [email protected] www.frankfurter-kinderbuero.de Text: Susanne Schmidt-Lüer Offi ce hours: Mon. – Fri., 9:00 a.m. – 5:00 p.m. Concept + Layout: Schneider: Werbung www.schneider-werbung.net U4: Underground station Höhenstraße

Image source: fotolia, istock (19, 25)

All information is subject to change without prior notice. Reprint only with the publisher’s written consent. © Frankfurter Kinderbüro 2013

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