SYRIA COVID 19 20 EMERGENCY 86.5 % RESPONSE LIBYA YEMEN 95.6 % EMERGENCY EMERGENCY 91 % 20 BANGLADESH EMERGENCY 89 % SUBMITTED INPUTS TO THE GLOBAL HUMANITARIAN RESPONSE PLAN to support the risk communications ETC and operational scale-up in certain WAS ACTIVE IN countries. PREPAREDNESS PACIFIC ISLANDS SUPPORTING HEALTH AUTHORITIES 18 Countries in Bangladesh, Central African 12 Countries Republic, Libya, Paci c and Yemen. ENGAGING WITH GLOBAL PARTNERS EMERGENCY FEDERATED STATES TO MAP RESOURCES RESPONSE OF MICRONESIA FSM including sta and equipment. PALAU MARSHALL PAPUA ISLANDS RMI 8 Countries NEW GUINEA PNG DEDICATED INFORMATION NAURU KIRIBATI MANAGEMENT PROVIDED TUVALU for the COVID-19 response. CENTRAL 85 % AFRICAN NIGERIA REPUBLIC & | APR 2020 SAMOA 96 % EMERGENCY EMERGENCY 85 % EMERGENCY FIJI OPERATION SERVICE VANUATU CYCLONE YASA SOLOMON ISLANDS FIJI | DEC 2020 BANGLADESH COORDINATING EMERGENCY CONNECTIVITY in 20x Severe Acute Respiratory 19 MAR Infection and Isolation Treatment Centres % JOINT 92 ITU ETC EMERGENCY SATISFACTION WITH CENTRAL COVID 19 ETC SERVICES TELECOMMUNICATIONS 10 APR TABLETOP SIMULATION GUIDE AFRICAN CALL CENTRE SET UP Overall increase of LAUNCHED REPUBLIC in Bangui 4% from 2019 CRISIS CONNECTIVITY CHARTER ACTIVATED FOR LIBYA COVID 19 CALL CENTRE HAROLD 30 APR OPERATIONAL IN THE PACIFIC in Tripoli LAUNCH OF THE ETC CYBERSECURITY TASK FORCE PREPARING MAY TO PILOT CHATBOT TECHNOLOGY MSB to support call centre PROFILES ROSTER SET UP FOR ETC SERVICES FOR 911 JUN COMMUNITIES S4C PACIFIC COVID 19 CALL CENTRE AGILITY SUPPORTED IN THE FACE OF CHANGE with training for operators ETC VIRTUAL PLENARY 10 JUN 22 PACIFIC COUNTRIES UPDATED AND TERRITORIES ETC SERVICES CATALOGUE SUPPORTED ENDORSED BY PARTNERS to respond to COVID-19

ETC UAS JUN YEMEN SUPPORTING COORDINATION MODEL UPGRADE SETUP ENDORSED BY PARTNERS BLENDED LEARNING APPROACH ADOPTED OF 2 COVID 19 HOTLINES in Sana'a and Aden 20 JUN CONNECTIVITY 20 ERICSSON RESPONSE PROVIDED 20 YEARS OF in quarantine units KEY ERICSSON RESPONSE MOMENTS CELEBRATION 06 AUG ITU ETC REPORT, 'WOMEN, ICT AND EMERGENCY PARTNERSHIP 29 SEP TELECOMMUNICATIONS: DEVELOPMENTS OPPORTUNITIES AND ETC CONSTRAINTS' PUBLISHED INDUCTION ONLINE COURSE CAPACITY BUILDING LAUNCHED ACHIEVEMENTS PARTNERS ETC 26 OCT LEARNING CHANNEL ON WELEARN LAUNCHED NETHOPE SUMMIT: WOMEN, ICT AND EMERGENCY 2829 OCT TELECOMMUNICATIONS ITU ONLINE WORKSHOP ON ICT TABLETOP EXERCISES, CAP AND TAMPERE CONVENTION 29 OCT FOR DISASTER MANAGEMENT IN THE ARAB REGION NETHOPE SUMMIT: SHAPING THE FUTURE OF TECHNOLOGY RESPONSE OCT TO HUMANITARIAN CRISES ETC 2020 IMPLEMENTATION ROADMAP UPDATED 17 NOV REACH BECAME ETC PARTNER 14 DEC GLOBAL ETC PARTNERS CALL 17 DEC ETC COUNTRY PREPAREDNESS 17 DEC MODULE DEVELOPED CRISIS CONNECTIVITY CHARTER ACTIVATED FOR TROPICAL CYCLONE YASA DEC UNDER THE GLOBAL LEADERSHIP OF IN THE PACIFIC ETC CHATBOT NAMED MILA PREPARES TO BE ROLLED OUT www.ETCluster.org [email protected] |