Maintenance Guide Commercial Woven c o n t e n t s

installation storage and handling 3 preparation 4 underfloor heating 5 5 planning 6 dual (double) bond installation 7 stretch fit (conventional) installation 8 direct stick installation 9 completion 9 ongoing support 9

care and maintenance planning 11 prevention 12 spot removal 12 vacuuming 13 interim maintenance 13 intensive cleaning 14

shading normal characteristics of new 16 shading 16 reducing the propensity of shading 16 installation nstallation i

Installation Proper installation by a qualified professional The methods described in this document are installer will protect your investment in a Brintons provided for guidance only; we cannot accept guidelines flooring solution. responsibility for poor workmanship and any problems arising from improper installation. This guide offers recommendations for the installation of Brintons woven Axminster and This installation guide must be read in conjunction Wilton products. It outlines the most suitable with current Australian Standards (AS/NZS methods of installation and how they should 2455 1:2007: Textile Floorcoverings - Installation be carried out to achieve optimum carpet practice) and our current Terms and Conditions performance. of Sale.

A professional approach

Each carpet type and installation site will carry its To facilitate a successful installation it is important own characteristics. It is vital that each installation that all manufacturers guidelines are followed is carefully planned and evaluated before when using underlay, adhesive and all other commencement. accessories required during installation.

All Brintons products must be installed by All Brintons carpets are manufactured to comply professionally trained and qualified floor covering with all relevant performance and flammability contractors. Failure to comply with this may requirements for use within commercial result in the cancellation of any product warranty environments. offered to the end user.

Storage and handling

• Carpet and related materials must be stored • Bending or folding individual carpet rolls is in a climate-controlled, dry space with not recommended and Brintons cannot be conditions close to those the carpet will be held responsible for any consequences of subjected to during use. doing so. However, if bending or folding is • Carpet must be adequately protected unavoidable for delivery purposes, the carpet from frost, soil, dust, moisture and other should be unrolled or loosened prior to contaminants and stored on a flat surface. removing any core pole. • Stacking heavy objects on top of carpet rolls • Once on site, the carpet should be unrolled or stacking more than three rolls high must and laid flat as soon as possible to allow the be avoided. carpet to relax. The longer the relaxation • Carpet must be transported and handled in a time, the easier the carpet will be to fit and manner that prevents damage and distortion. allow any creases to reduce.

3 i nstallation Preparation

It is essential that the installer checks site flooring irregularities must be adequately conditions before installation starts, to ensure repaired to ensure a smooth finished they are suitable for the planned installation. appearance and prevent accelerated wear.

Subfloor conditions Subfloors must be structurally sound and free It is normally the responsibility of the general from foreign substances. Existing adhesives and contractor to provide an acceptable floor surface irregularities might show through the condition for the specified installation. However, finished installation and cause premature wear. it is the installer’s responsibility to confirm The floor must be free from contaminants that acceptability prior to installation. may interfere with adhesion and compromise the carpet or its installation. Patching and Installing carpet prematurely, before other levelling compounds must be suitable for the use trades have completed their work, may result application. in problems with the overall appearance of the carpet, including visible damage, soiling, adhesive Absorbent surfaces failure, delamination or dimensional stability. A suitable primer/sealer designed for absorbent These conditions may not be immediately evident. surfaces promotes adhesion and prevents The consequences of any deviations should unacceptably rapid drying of adhesives and be made clear to the client/customer before smoothing underlayments. It may also be used as installation commences. a sealer for dusty subfloors e.g. in raised modular floor installations. The moisture level in the floor should be tested according to current Australian Standards Floor preparation materials such as levelling (AS/NZS 2455 1: 2007 Textile Floorcoverings - compounds and primer/sealer must be used in Installation practice). Recommended moisture accordance with the manufacturers specifications. levels should always be adhered to. Conditioning carpet Temperature and humidity To minimise wrinkling and buckling, encourage It is recommended that the carpet should recovery from residual tensions introduced by be installed when the indoor temperature is rolling or handling and to facilitate installation, between 18-35ºC (64.4-95ºF) with a maximum it is recommended that the carpet is unrolled air relative humidity of 65%. If ambient and allowed to relax in the installation area for a temperatures are outside these parameters it minimum of 24 hours at a temperature between is recommended the installation does not begin 18-27ºC (65-80.6ºF). until the heating/ventilation/air conditioning system is operational and required conditions are Handling tensions should be given particular maintained for at least 48 hours before, during consideration when carpet is installed by and 72 hours following installation. perimeter fixing. Failure to condition the carpet can result in tension variation and the need to Floor preparation re-stretch when the carpet reaches equilibrium Carpet must be installed over properly prepared with the atmosphere of the room. The allocation substrates, suitable for the specific product and of time for the relaxation period should be installation method selected. All cracks, holes and considered when planning the installation.

4 nstallation i

Underfloor heating

When laying carpets over underfloor heating it same as normal usage by the end user. is important that the client is made aware of the tog rating of the carpets that are chosen for the If the carpet is to be glued by direct stick or dual installation. Tog ratings vary between product bond the surface temperature should be around qualities. Your local Brintons team will be able to 15ºC (59ºF). Most adhesive manufacturers give provide this information. guidance on surface temperature and their recommendations should always be followed. This If underlay is to be used for the installation, the temperature should be maintained for at least 24 tog rating of the quality chosen should also be hours prior, during and 48 hours after installation known and considered. This information can to allow the adhesive to reach full cure strength. be obtained from the underlay manufacturer/ supplier. Always advise the end user to avoid sudden or significant changes in temperature after Installation conditions installation. An ideal increase is around 2ºC The maximum surface temperature of the to 3ºC, to allow the installed carpet to reach subfloor must not exceed 27ºC (80.6ºF). An ideal equilibrium with the new temperature before surface temperature for the installation is the increasing further.

Underlay

Underlay selection In commercial installations all underlay must be Underlay selection is critical to the overall secured to the subfloor and the joins taped to performance of the carpet. Choice of underlay prevent movement. It is recommended that the will depend on location and usage, however we joins are laid at right angles to the run of the recommend it must be at least heavy contract carpet. grade. Underlay installation The underlay should be of a firm, uniform In commercial installations all underlay must be thickness. The minimum recommended thickness secured to the subfloor and the joins taped to is 5mm, with a maximum of 10mm. In public prevent movement. It is recommended that the spaces, an underlay between 5mm to 6.5mm is joins are laid at right angles to the run of the recommended. carpet.

For conventional stretch fit installation, Underlay seams must be butted together without underlay more than 10mm thick will reduce the compression or gaps. All joins or accidental cuts effectiveness of pin anchorage in the smooth should be taped to prevent movement and dust edge when carpet tension has been applied. An migration from the subfloor. Underlay should underlay thinner than standard smooth edge ideally be fitted at right angles to the run of the can cause a ridge to appear at the inside edge of carpet or offset by 150mm (6”) to carpet joins. the smooth edge. Note, some super grades of underlay are for luxury and not contract use.

5 i nstallation

Planning

Planning seams Heat seam tape is not generally required when Seams should be kept to a minimum and must be installing using the dual bond method. However positioned so that where possible: it is good practice to reinforce seams with a good • Seams and cross joins are placed away from quality seam sealer to prevent movement and areas subject to heavy use and twisting near shrinkage when the carpet is wet cleaned. doorways, lift entrances, stair noses and areas of narrow access. Trimming and sealing edges • Seams run the length of the area. Before seaming, both edges of the carpet should • Main traffic flow is along rather than across be inspected and, depending on the carpet and the seam. installation, the selvedge may need trimming to • Natural light does not strike across the seam. ensure a tight join. • Seams are not perpendicular to doorway openings. Whenever edges are trimmed (for this or any other reason) the edges of the carpet to be Seaming seamed or joined together must be sealed Carpets should be joined using a heat seam with a suitable seam sealer. The sealer must be or conductive tape. It is good practice to use applied in a manner that encapsulates all of the seaming adhesive to reinforce carpet that has backing materials. This will prevent fibre loss and been manufactured without a selvedge to reduce consequent seam failure. fibre loss in heavy wear areas.

6 Dual (double) bond installation

For optimum performance we strongly multiple seams together with pattern alignment. recommend the dual (double) bond installation The carpet can then be cut in using standard trim method for all commercial public areas in excess and tuck techniques. of 26m2. In areas such as hotel corridors and public spaces where heavy foot fall and wheeled Carpet positioning traffic is expected a dual bond installation system It is essential to refer to the installation plans to must be used. ensure correct carpet position. It is good practice to mark out position datum lines on the installed nstallation

i Underlay selection underlay. This will help position all lengths of Underlay selection is critical to the overall carpet before adhesive is applied. During this performance of the carpet. The underlay should process ensure that the carpet is in match and the be of a firm, uniform thickness. The minimum design is straight. recommended thickness is 5mm, with a maximum of 10mm. The choice of underlay will vary by Once positioned roll/fold back the carpet and location. In public spaces, an underlay between apply adhesive to the underlay using a notch size 5mm to 6.5mm is recommended. as recommended by the adhesive manufacturer. The adhesive must be applied evenly and tight up Adhesive against the walls to prevent bubbling against the The adhesive coverage between underlay and walls. subfloor is dependent on usage. The adhesive manufacturer’s recommendations should always After allowing the appropriate open time of the be followed. adhesive, place the carpet onto the adhesive smoothing out any air bubbles or creases with Applying a release adhesive with a medium roller a glider (or similar). Heavy rollers should not be will not have the same strength as applying the used as they may temporarily stretch the carpet same adhesive with a notched trowel. Always which will then return to normal, leaving gaps allow the release adhesive to dry to a clear tacky after final cutting. Always glide the width before state. Placing underlay onto wet adhesive will the length to minimise stretching the carpet. result in permanent adhesion. Once the adhesive Ensure the edges are pressed firmly onto the has dried lay the underlay into position securing to adhesive during the open time of the adhesive. the subfloor using a glider or similar instrument Once the adhesive has grabbed the carpet (heavy rollers tend to move and stretch the sufficiently cut the edges allowing 5-6mm to tuck underlay). For added strength, lay the underlay at into the gap. right angles to the length of the carpet. It is also good practice to allow a 5-6mm gap between the Important underlay and perimeter edge to allow the carpet It is strongly recommended that traffic is to be tucked to give a smooth rolled finish similar restricted or eliminated for a minimum of to a stretch fit installation. 24-48 hours following installation to allow the adhesive to reach its full cure strength. Premature Smooth edge/gripper strips trafficking can cause installation failure. Smooth edge/gripper strips can enhance a dual bond installation - providing the underlay used Do not expose carpet to water for at least 30 is thicker than the smooth edge. It aids tension days. Premature wet cleaning can also cause and can help hold carpet in place when matching adhesive failure.

7 i nstallation

Stretch fit (conventional) installation

Smooth edge/gripper strips All joins must be secured to the subfloor and There are various qualities of smooth edge or taped to prevent movement during installation gripper strips available. The standard 25mm width and use. (1” single) is most commonly used in domestic installations with areas no longer than 6 metres Stretch and tension in length. When installing carpets in excess of 6 Ensure the carpet is acclimatised to the room metres in length and width it is recommended to and usage conditions prior to stretching to avoid use architectural smooth edge with three rows of possible re-stretches. pins or two rows of single smooth edge to give added strength and achieve good tension. The carpet must be installed under tension both in the width and length. Failure to do this can Smooth edge/gripper strips must be secured result in premature stretching of the carpet. by either mechanical fixings such as serrated (ring shank) nails, screws with additional fixings Care must be taken when stretching and cutting by divergent staples or adhesive such as mastic around pillars and protruding walls as this can (or similar). When fixing with adhesive, smooth reduce the effectiveness of the stretch/tension. edge must be cut into lengths of a maximum of 150mm (6”). It should be fixed so that it should All types of carpet should be stretched in such a not lift during the life of the carpet. manner to create even tension across the whole of the installation. Smooth edge must be positioned leaving a consistent gap approximately 2/3 the thickness of Power stretching the carpet with a maximum of 7mm against all Areas over 5 meters in length or width should be fixed objects such as skirting boards, door profiles power stretched. If stretch fitting is unavoidable in and stairs. Nothing should obstruct the void very large areas a double headed power stretcher formed. may be required to maintain tension throughout the laying process. • Do not fix smooth edge across open aspects such as doorways as this could create Check tension by grasping fibres between your premature wear from foot traffic. thumb and finger and lift. If there is sufficient • Do not use mechanical fixings where tension the carpet should pull away from your underfloor heating is installed. grasp before any significant height is achieved. • When using smooth edge, carpets should Another check is to shuffle your feet along and always be installed under tension. across the carpet. If a ripple is seen in front of your feet there is not enough tension. When installing heavy contract carpets, particularly in large areas, three pin architectural It is essential that stretching takes place in both smooth edge or two rows of single gripper strips directions. The carpet should not lift when it is should be used. This must be securely fixed to the fixed and in use under tension. Failure to apply subfloor around all fixed objects such as walls and these recommendations may result in dimensional door jams. A suitable underlay, which provides changes and rucking or bubbling of the carpet. sufficient support must be used.

8 Direct stick installation

Direct stick is installed in the same way as dual installation is restricted or eliminated for a bond - but without underlay. This method minimum of 24-48 hours to allow the adhesive to generally reduces the carpets overall performance reach its full cure strength. Premature trafficking and is usually carried out to reduce installation can cause installation failure. costs. Do not expose carpet to water for at least 30 Accurate cutting is required as there is no space days. Premature wet cleaning can also cause to tuck or finish the edges. Any exposed edges adhesive failure. nstallation

i will require a profile to be fitted to prevent edge damage and fibre loss. We strongly recommend the end user considers the potential effects on the performance of the Important carpet if a direct stick method of installation is As with dual bond installations, it is strongly selected. recommended that traffic over a newly adhered

Completion

Following installation, the whole working area We strongly recommend that newly installed should be cleared of tools and waste and left carpet is protected against any damage which may clean and tidy. be caused by other trades. • The carpet should be carefully inspected to ensure it is totally flat and free from However, we do not recommend covering the blemishes. installed carpet with impermeable materials • Any loose fibres should be removed, using such as plastic sheeting or proprietary carpet sharp napping scissors if required. protection materials. Moisture in the adhesive • It is good practice to vacuum the carpet to or carpet will become trapped under the remove any debris and lift the pile. impermeable layer and may severely affect the • It is recommended to inspect areas carpet’s appearance or performance in use. If surrounding the installation to ensure no covering protection is required use breathable accidental damage has been caused during materials and remove as soon as possible. the works.

Ongoing support

We are committed to providing you with Please contact your local Brintons team if you excellent ongoing service. would like further information or to discuss specific details about your installation project. We are always available to provide you with the information and support you need to ensure your carpet keeps its good looks and performs to specification.

9 care & maintenance care & maintenance care

Care and Proper care and maintenance of your flooring To get the best out of your investment, we offer is important in maintaining the longevity of your these guidelines on the care and maintenance maintenance carpet. methods suitable for your Brintons carpet.

We recommend you invest in a comprehensive This guide should be read in conjunction care and maintenance programme to ensure with current Australian Standards (AS/NZS your carpet looks good for longer and 3733:1995 : Textile floorcoverings - Cleaning contributes to a healthy indoor environment. maintenance of residential and commercial carpeting). Neglecting ongoing care and maintenance may affect the overall performance and longevity of your carpet and may lead to increased costs.

Fit for purpose solution

To maximise the useful life of your carpet it Your Brintons team will be able to recommend is essential to choose a product that is fit for the best solution to meet the needs of your purpose. Specification, yarn type, colour, design project. and installation all have major parts to play in the ongoing performance of your carpet.

Planned care programme

We recommend a regular, ongoing care work done and by whom. This record provides and maintenance programme is put in place a reference should any maintenance issues arise. immediately after the carpet has been installed. Qualified professionals with experience in the The programme will need to be tailored to the use of cleaning machines will be able to assess amount of traffic and type of soiling for each and recommend the required level of care for area. A schedule showing cleaning frequencies specific areas. As a guide: for all areas should be prepared to record actual

Soiling Maintenance Spot Vacuuming of Full Interim Intensive level required removal high traffic areas vacuum maintenance cleaning Light Light Daily Daily Weekly 6-9 months 12-24 months Medium Medium Daily Daily 2-3 days 4-6 months 9-15 months Heavy Intense Daily Daily Daily 3-4 months 6-9 months Very heavy Very intense Daily At least once daily Daily As required As required

11 care & maintenance

A five point approach

A comprehensive care programme consists of 1. Prevention five elements. 2. Spot removal 3. Vacuuming All five elements are essential in minimising and 4. Interim maintenance removing discolouring grime and to refresh the 5. Intensive cleaning pile.

1. Prevention

One of the most significant aspects of a care use soil control matting in areas such as service programme is preventing soil from entering a entrances, high spillage areas, stairwells, foyers building. and hallways.

Using walk-off mats is one of the most effective Proper, routine maintenance of soil control ways to reduce the amount of soil carried into matting is just as important as carpet a building by foot traffic. Mats of at least six maintenance. Mats should be cleaned footsteps (approximately five metres) from an as frequently as required to prevent soil entrance will trap around 80% of soil before accumulating on them and being carried through it transfers onto carpet. It is also important to to carpeted areas.

2. Spot removal

Well trained, alert facilities staff and a well- • Avoid rubbing or scrubbing the carpet pile stocked stain removal kit are important to a abrasively as this may create a fuzzy texture. good carpet maintenance programme. • Not use high pH cleaning agents (above 8.0) on wool or wool blends. Identification and immediate action will • Not let any carpet stay wet for over 24 maximise the effectiveness of spot and spill hours. removal. The longer a stain or spill has to ‘set’, the more difficult it can be to remove. If left For wool-rich carpets we recommend the use without treatment for too long, it might react of cleaning chemicals which have been approved with the carpet and cause permanent by the WoolSafe® Organisation. Visit discolouration. www.woolsafe.org for further information.

It is recommended to: If there is doubt, please contact your local • Absorb wet spills as quickly as possible using Brintons team who will be happy to offer white paper or cloth towels. further guidance. • Use a blotting action to absorb spills or remove stains.

12 care & maintenance care

3. Vacuuming

Vacuuming has a major role to play in the upright heavy-duty commercial vacuum with maintenance and visual appearance of your power driven brushes and dual motors must be Brintons carpet. used. Brushes are usually more effective than beater bars in commercial installations. Vacuums are designed to remove dry soil. Walking on soiled carpet over time causes soil A more powerful pile lifter vacuum may also be particles to penetrate deep into the pile of used before and/or after periodic cleaning for the carpet, making it more difficult to remove. optimum pile agitation and restoration. This is why frequent vacuuming is important – particularly in high traffic areas. Proper vacuuming requires three to five slow passes over the same area. It is essential that Track-off areas at building or kitchen entrances brushes are cleaned frequently and replaced should be vacuumed several times daily. An when worn.

4. Interim maintenance

Whilst vacuuming is an effective way to remove The absorbent powder compound is sprinkled dry soil, soil tracked into a building can also evenly over the carpet and brushed in using a be oily. Grease, present in smoke or other special counter rotating brush machine. The air pollutants, settles on the carpet. Without brushes help to lift the pile and restore surface regular maintenance and cleaning, this greasy soil appearance as well as clean the fibres. After the can cause pile yarns to become gummy and stick powder has dried (approximately 30 minutes) it to each other. This can cause the pile to flatten should be completely removed using a powerful in use. This matting of pile yarns can make the upright vacuum cleaner. The amount of cleaning carpet look worn out, even if there is no real compound should be used in strict accordance pile loss. with the manufacturer’s instructions.

When choosing a cleaning system, it is A slight misting of traffic lane cleaner before important to consider a method that: applying the powder can improve performance • Cleans the carpet effectively. in heavily soiled areas. After the compound • Does not damage the pile or texture of the has dried, a commercial quality vacuum cleaner carpet. with a good brushing action should be used to • Does not leave excess residue from completely remove the compound from the cleaning products as this can attract further carpet pile. soiling. Failure to follow these application guidelines may Absorbent powder compound result in an unwanted build up of compound in This is a very effective dry the carpet pile, which can become difficult to system. The compound is made from a mixture remove and eventually may affect the overall of processed organic fibres moistened with a colour of the carpet. water-detergent-solvent emulsion. Its purpose is to break down and absorb particles of soil from Absorbent powder is not suitable for use in the carpet pile. areas where the carpet is already wet or likely to get wet during the cleaning operation. 13 care & maintenance

Crystallising shampoo/dry foam A relatively easy interim cleaning method, which The foam dries quickly but the dried crystals involves a low foam soil crystallising shampoo need to be thoroughly removed from the solution being brushed into the carpet using carpet pile using a powerful vacuum cleaner. cylindrically rotating brushes. As well as cleaning Shampoo residues can build up in the carpet the carpet pile, the brushing action helps to lift pile, so hot water extraction is recommended the pile and restore surface appearance. at regular intervals.

5. Intensive cleaning

No matter how carefully vacuuming, spot cleaning shampoo solution to the carpet pile which is and interim cleaning methods are carried out, immediately vacuumed back out again. overall deep cleaning is still necessary. Hot water extraction is one of the best deep cleaning Truck mounted machines methods available as it effectively flushes soil, grit Powerful machines with long hoses run inside and other debris from the pile of the carpet. an installation delivering a pressurised shampoo solution, which is immediately vacuumed up again. Brintons produces carpet with mixed backing Any type of head can be used with this system. materials and all pile yarns are pre-dyed for excellent colourfastness. This means wet cleaning Important note: Rotary shampoo and spin can be used without causing shrinkage, seam bonnet/absorbent pad cleaning methods are not splitting or fading. When using any wet cleaning recommended for . method, be careful not to over-wet the carpet The rotary action of this equipment can severely and allow adequate time so that the carpet is distort the pile yarn. In addition, the spin bonnet totally dry before resuming use. method can leave chemical residues which build up on the carpet. All periodic intensive cleaning should be conducted in accordance with current Australian Any carpet which has been wet-cleaned needs Standards (AS/NZS 3733:1995). to be dried as quickly as possible. Experienced cleaners with well-maintained machines should Hot water extraction: spray extraction leave the carpet in a good condition so that it Hot water extraction machines work by spraying dries within approximately 4 hours. However, in jets of water and cleaning solution into the carpet confined spaces such as on marine vessels, it may pile, which is extracted by a vacuum head which be necessary to use air blowers. These powerful follows behind the jets. machines create a fast and sometimes heated flow of air over the carpet to speed up the drying Hot water extraction: spray brush extraction process. Some spray extraction machines incorporate a brushing action between the spray head and It is important to develop a regular maintenance vacuum. Various sizes of machines are available schedule undertaken by qualified individuals. The and single machines can be joined together in frequency of intensive cleaning will be determined tandem to increase efficiency. by the degree and nature of soiling and environmental conditions. High traffic areas, such Hot water extraction: rotary extraction as entrances and main traffic routes, may need Individual spray jets slowly rotate delivering more intensive cleaning than low traffic areas.

14 shading shading

Normal characteristics of new carpet

Your new carpet may exhibit certain visual The presence of these fibres is called shedding. characteristics that may be new to you, but are The number of loose fibres is small compared to normal. the total fibre content of the carpet and does not affect its performance to specification. Regular It is normal for some loose fibres to be present in vacuuming will remove these without harming the a new cut pile carpet. carpet.

Shading

All carpet (woven, tufted or handmade) is subject Permanent random shading is not associated with to a natural phenomenon known as shading. It foot traffic patterns. No one knows why the pile, is also known as pile reversal, watermarking or which when installed lies in one direction, changes pooling. Its occurrence cannot be predicted or direction permanently. It is not considered prevented and it creates a permanent change in a manufacturing fault or fault with a carpet’s the carpet’s appearance, usually within 2-6 weeks constituent raw materials. It is well documented after installation. that the random effects of shading can cross carpet seams, showing pooling effects that would Permanent random shading is not a manufacturing be impossible to create with faulty materials. defect and does not affect the durability of the carpet. We supply our carpets with a stable and uniform surface. However, we are aware that there are The appearance of shaded carpet is created by factors, which are outside of our control, that the difference in the way light reflects off the side can influence the stability and uniformity of the of a yarn and the tip of a yarn as the pile yarns lay carpet. in different directions. Shaded areas will appear light from one direction and dark from another. We offer the following information and advice The affected areas of carpet are usually curved in in good faith, based on our many years of nature and will virtually disappear when observed experience. from directly above.

Reducing the propensity of shading

By evaluating carpets which have developed areas of shading, Brintons has identified the following factors that have contributed to its development:

1. Specification and design factors 2. Installation factors 3. Cleaning and maintenance

16 shading

1. Specification and design factors Where protective covering is required a If shading occurs it will be less visible where: breathable material should be used. In areas • The pile yarn has lower levels of light where heavy items are to be left or moved across reflectance (reduced lustre) such as in the surface, additional protective boarding is medium to dark tones. recommended to spread the load. • Designs have colour contrast and layered, all over patterns are used to ‘hide’ the varied Carpets should not be covered for extended pile direction’s light reflectance. periods as they require regular vacuuming to prevent accelerated permanent flattening. 2. Installation factors Subfloor condition 3. Cleaning and maintenance The moisture level in the floor should be tested It is essential that the correct cleaning methods, according to Australian Standards (AS/NZS equipment and chemicals are used to avoid 2455 1: 2007 Textile Floorcoverings - Installation damage to the carpet. practice). Recommended moisture levels should always be adhered to. Rotary bonnet or rotary brushing methods (spinning discs) and harsh chemicals have been The subfloor should be smooth and free from shown to contribute to areas of distortion. ridges, indentations or high points that may affect the performance of the carpet. Brintons commitment to providing carpet with reduced risk of shading Installation conditions As the conditions leading to permanent random Most commercial installations are installed using shading are outside our control, we are unable a water-based adhesive, either via the dual bond to offer a definitive guarantee that the surface of method which includes an underlay/pad, or direct the carpet will always remain unaffected by pile sticking to the subfloor. reversal.

The adhesive manufacturer’s recommendations Our continued focus on product and process must be followed to prevent excessive or uneven engineering has included a development application of adhesive. Sufficient curing time programme aimed at manufacturing carpet that must be given after installation before the area is achieves the highest standards of performance. put into use. The influence this has on moisture A key element of this work has been focused on levels within the pile can affect its resilience. The optimising the resistance to shading. subsequent use of non-breathable protective covering increases this risk. Our work has focused on: • Evaluation and optimised usage of resilient, The use of protective covering low lustre, wool blends. Covering the carpet, particularly with a non- • Consistency of pile direction alignment. breathable protective cover, may cause moisture • Effective pile lay and heat setting. to be trapped beneath the covering, greatly increasing the risk of unrecoverable marks on the These process and product attributes ensure carpet. Brintons provides carpet with the highest level of surety against the occurrence of shading. The use of self adhesive, sticky plastic introduces additional distortion to the top of the tufts when carpet is compressed during foot traffic. This has also been known to leave residues on the pile limiting the tuft’s ability to return to a uniform direction. 17 For more information about installation or the ongoing care and maintenance of your Brintons carpet please get in touch

www.brintons.net | 1800 332 694 | [email protected]

Image credits: Front cover InterContinental Double Bay Sydney, Anson Smart Photography, inside front cover Shangri-La Sydney, Mauro Risch Photographer, page 2 Shangri-La Sydney, Mauro Risch Photographer, page 3 Steeples Mornington, page 4 Easts Leagues Club, Alex Donnini Photography, page 5 Watermark Hotel & Spa, Gold Coast, Alex Donnini Photography, page 6 InterContinental Double Bay Sydney, Anson Smart Photography, page 7 Sofitel Brisbane, page 8 Frankston RSL, page 9 Club Officer, Pakenham Racing Club, Bate Design Strategies, page 10 Crown Towers Perth, Crown Resorts, page 11 Highways Hotel, Alex Donnini Photography, page 12 Shangri-La Sydney, Mauro Risch Photographer, page 13 Shangri-La Sydney, page 14 Palladium Pre-function, Crown Casino Melbourne, Crown Resorts, page 15 Crown Towers Perth, Crown Resorts, page 16 Steeples Mornington, page 17 Crown Towers Perth, Crown Resorts, page 18 Watermark Hotel & Spa, Gold Coast, Alex Donnini Photography.

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