2021 Toyota Fleet Guide
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2021 TOYOTA FLEET RESOURCE GUIDE toyota.com/fleet • (800) 732-2798 Table of Contents ABOUT TOYOTA TOYOTA FLEET PROGRAM THE TOYOTA ADVANTAGE PRODUCT PORTFOLIO 4 Toyota in North America 10 Why Toyota Fleet 18 Overview 29 New for 2021 6 Toyota Research Institute 11 Fleet Management Companies 19 Brand Value 35 Cars & Minivan 7 Toyota and the Environment 12 Supply Chain Performance 20 ToyotaCare 62 Crossovers & SUVs 8 Olympic Sponsorship 13 Delivery Options 21 Warranty 89 Trucks 15 Toyota Executive Delivery 22 Safety Technology 16 Pricing & Incentives 23 Toyota Safety Sense™ 24 Toyota Safety Sense™ 2.5+ 25 Connected Services APPENDIX 26 Toyota Data Solutions 95 Fleet Contacts 27 The Hybrid Advantage January 2021 2 ABOUT TOYOTA 3 ABOUT TOYOTA Toyota in North America Toyota has been a part of the cultural fabric in the U.S. for more than 60 years. The company is committed to advancing sustainable, next-generation mobility through the Toyota and Lexus brands. January 2021 4 ABOUT TOYOTA Toyota in North America IN THE U.S. IN NORTH AMERICA 36,000 470,000 11 1,200+ 38M+ people directly employed U.S. jobs created Toyota models dealerships vehicles assembled assembled since 1986 $28.4B $13B 14 Toyota gives back invested since 1957 more investment North American facilities to the community committed by 2021 produce nearly with Toyota4Good, the Toyota USA Foundation, $28.4 billion $13 billion and many other initiatives. 1957 2020 2021 of Toyotas sold 70% in the U.S. January 2021 5 ABOUT TOYOTA Toyota Research Institute The Toyota Research Institute's (TRI) mission is to pioneer technologies that will drive Toyota's future, as well as its work on future autonomous platforms. AUTOMATED DRIVING Toyota views the driver and car as teammates working together. With every automated driving project, the safety and autonomy of people is important. In that spirit, TRI is working on two distinct automated driving systems: Guardian Chauffeur Toyota Guardian uses an Toyota Chauffeur relies on the same “envelope control system” that artificial intelligence, hardware and amplifies human control over software as Guardian, but it is being driving, while also blending in developed as a fully autonomous machine intelligence. driving system. January 2021 6 ABOUT TOYOTA Toyota and the Environment Toyota is committed to fostering a more sustainable TOYOTA ENVIRONMENTAL CHALLENGE 2050 society. The company is addressing global environmental issues that include climate change, resource depletion Toyota has its sights set on six global challenges that will lead to positive and habitat loss. changes in its manufacturing and the environment by 2050: This year, Toyota Financial Services issued its fifth Green Bond of $750 million to fund new vehicle contracts that meet clean air criteria. 1 2 3 4 5 6 January 2021 7 ABOUT TOYOTA Olympic Sponsorship Toyota is proud to be an active In March 2015, Toyota became a TOP Team Toyota is sponsoring 17 U.S. supporter of the Olympic and (The Olympic Partner) of the International athletes and hopefuls for the 2020 Paralympic Games.71 Paralympic Committee in the Mobility Tokyo Summer Olympic and category for the years 2017 through 2024. Paralympic Games. In addition to supporting Team USA, Toyota has partnerships with the National Governing Body (NGB) for the following sports: USA Skateboarding • USA Surfing • USA Swimming • USA Track & Field • USA Triathlon • US Speedskating • US Figure Skating • USA Hockey and the U.S. National Sled Hockey Team • USA Curling • National Wheelchair Basketball Association • US Paralympics Cycling • US Paralympics Swimming • US Paralympics Track & Field • US Paralympics Alpine Skiing • US Paralympics Nordic Skiing • US Paralympics Snowboarding January 2021 8 TOYOTA FLEET PROGRAM 9 TOYOTA FLEET PROGRAM Why Toyota Fleet? Whether your needs are large or small, choose Toyota. It’s just smart business. UNMATCHED QUALITY TOYOTACARE DESIGNED FOR SAFETY TRUE CONNECTIVITY Quality is built into every Every Toyota includes ToyotaCare2, Toyota Safety Sense™ (TSS)1 Toyota Data Solutions step of the Toyota a plan that covers normal factory is a bundle of active safety gives you key insights production process. scheduled maintenance for 2 years features included on most about your fleet, using or 25,000 miles, whichever comes new Toyota vehicles at no data from the vehicle. first. It also includes 24-hour additional cost. Roadside Assistance for 2 years, unlimited mileage. ECO-ADVANCED EXCEPTIONAL RESALE LOWER PARTNERSHIP & SUPPORT We offer more hybrid AND RESIDUAL VALUE OPERATING COSTS We have a full team of field- choices than any other Toyota dominated KBB's 2020 Toyota’s renowned quality and headquarter-based fleet full-line manufacturer. Best Resale Value awards, with and reliability can mean professionals dedicated to the top vehicle overall for the less downtime and serving your needs. sixth straight year, as well as improved productivity. the three top hybrid vehicles3. January 2021 10 TOYOTA FLEET PROGRAM Fleet Management Companies Toyota has strong relationships with many Fleet Management Companies (FMCs) around the country. This allows us to better serve our mutual business partners. We have partnerships with the FMCs listed here – plus many more. January 2021 All trademarks, service marks, and company names are the property of their respective owners. 11 TOYOTA FLEET PROGRAM Supply Chain Performance Toyota Fleet prides itself on consistent and reliable delivery. Average delivery timing for orders that select "ASAP" delivery is <100 days. PRODUCTION COMMERCIAL EMMEDIATE ORDER PIPELINE POOL Vehicles that cannot be These vehicles can be ordered from a list of models with These pipeline vehicles are obtained via a pool can be pre-defined build specifications. purchased "as-is" and deliver custom ordered. in less than 30 days. Corolla Camry Avalon Sienna RAV4 Highlander Tacoma Tundra Select grades of the Actual models are listed models listed above are in the Toyota Fleet regularly available via Productions Newsletter Commercial Pipeline. and fleet.toyota.com. January 2021 12 TOYOTA FLEET PROGRAM Delivery Options Toyota Fleet is dedicated to ensuring you SHIP TO SHIP THRU get the vehicle you want, set up as you need it. This means offering both “ship to” Toyota Fleet can ship its entire line of Toyota Fleet also offers ship-thru delivery and “ship thru” delivery. vehicles to a wide range of delivery upfitting for Tacoma and Tundra. and pickup locations, including Fleet These vehicles may be shipped to Management Companies and Toyota a pre-approved upfitter for Executive Delivery dealers. customizations before continuing on to their final delivery location. January 2021 *Vehicle is shown with some accessories not available from Toyota. 13 TOYOTA FLEET PROGRAM Delivery Options Toyota Fleet is committed to getting UPFITTING you the vehicle you want, set up as you need. This means partnering with Auto Truck Group72 specializes in Efficient manufacturing processes companies that can help customize the design, manufacture and and flexible assembly lines enable vehicles by upfitting them to your installation of truck equipment for Knapheide72 to produce both requested specifications. a wide variety of customers, trades standard and highly customized and industries. They are ready to truck and van bodies. Their help pool/dealer customers, products include service bodies, fleets, construction, energy and KUV bodies, platform bodies, telecommunications, utilities, gooseneck bodies, dump bodies, municipal and state governments, forestry bodies, pickup accessories, railroads and many other mechanic’s trucks, fuel and lube businesses and industries. trucks, and water trucks. To help provide mobility for all, Toyota has teamed up with BraunAbility and Vantage Mobility International (VMI) to modify Sienna vans with ramps and wheelchair lifts. Since 2005, these customized Sienna models have helped more than 20,000 disabled individuals. January 2021 14 TOYOTA FLEET PROGRAM Toyota Executive Delivery Over 800 Toyota dealerships around the country are enrolled in the Commercial Toyota Executive Delivery (TED) program. As part of the TED agreement, these dealers will: Perform quality courtesy delivery of vehicles Appoint a dealership contact to coordinate deliveries Negotiate a delivery fee not to exceed $350/vehicle A list of TED dealers can be found at fleet.toyota.com. January 2021 15 TOYOTA FLEET PROGRAM Pricing & Incentives Toyota Fleet offers competitive pricing on its entire vehicle lineup. Toyota’s great value is 2021 MODEL INCENTIVE 2021 MODEL INCENTIVE evident not just in its product quality, reliability 4Runner $600 Mirai Contact Us and fuel efficiency, but also through available fleet pricing and incentives. Avalon $2,000 Prius $1,200 Avalon Hybrid $2,000 Prius Prime $2,500 C-HR $1,000 RAV4 $1,000 Camry $1,300 RAV4 Hybrid $1,000 Camry Hybrid $1,300 RAV4 Prime $500 Corolla $800 Sequoia $500 Corolla Hybrid $800 Sienna $1,200 Corolla Hatchback $1,000 Tacoma $1,000 Highlander $800 Tundra $2,100 Highlander Hybrid $800 Venza $700 January 2021 16 THE TOYOTA ADVANTAGE 17 THE TOYOTA ADVANTAGE CARS & MINIVAN Overview The Toyota Fleet Program offers access to Toyota’s award-winning Corolla Corolla Hatchback Camry Avalon HYBRID AVAILABLE HYBRID AVAILABLE HYBRID AVAILABLE vehicle lineup. Prius Prius Prime Mirai Sienna HYBRID PLUG-IN HYBRID FUEL CELL HYBRID TRUCKS CROSSOVERS & SUVS C-HR RAV4 RAV4 Prime Venza Tacoma HYBRID AVAILABLE PLUG-IN HYBRID HYBRID Tundra Highlander 4Runner Sequoia Land Cruiser HYBRID AVAILABLE January 2021 18 THE TOYOTA ADVANTAGE Brand Value AWARDS AND ACCOLADES 2020 IIHS Top Safety Pick 2020 NHTSA Safety Rating 2020 Kelley Blue Book iSeeCars Best Used Fortune World’s Most Four Toyota models awarded 10 Toyota models were awarded a Best Resale Value Awards Cars for 2020 Admired Companies 2020 Top Safety Pick, and three models 5-Star Overall Safety Rating5 Three Toyota models in the Top 56 Toyota models rank #1 in Most Admired Motor Vehicle awarded Top Safety Pick+4 four vehicle categories Company for four consecutive years January 2021 19 THE TOYOTA ADVANTAGE ToyotaCare2 Toyota is devoted to safety and dependability, and proper vehicle maintenance is important to both.