Fabbrica Futuro, 14 Marzo 2018, Mestre La digitalizzazione della logistica in : tecnologie e organizzazione per lo sviluppo del business.

Cristina Baccichetto, Logistic Manager Italy Electrolux Home Appliances EMEA Electrolux Group

Net sales SEK Sales in People Products 122 150 56,000 +60 bn countries million Innovations, acquisitions and strong brands

2004: World’s most silent vac

2001: World’s first robotic vac Axel Wenner-Gren 2013: Sous- 1925: World’s first 1959: Round jar vide oven absorption fridge bench dishwasher 2012: Grand Cuisine, 2013: Masterpiece 2016: Blast chiller 1912: Lux 1 2004: First first professional tilted blender for households – first vac Ergorapido kitchen for consumers

1919 1962 1984 1986 1991 1994 1997 2000 2011 2011 2015 2016 2017

Elektro Lehel AEG Refripar Email – Olympic CTI Veetsan Vintec Grindmaster -Cecilware, AB Elektrolux Helios Italy USA Hungary Germany Brazil Westinghouse Group Chile China Aus and Anova, Best founded Sweden Australia Egypt Kwikot S and Africa Continental

Main acquisitions 1962 - 2017 *

4 Electrolux Corporate Presentation Electrolux offering for best-in-class consumer experience

60% 19% 7% 11% 4%

Kitchen Laundry Small Home Professional Appliances care* & services

Share of group sales 2017 * Airconditioners, airpurifiers, water heaters, etc

* Include the rapidly growing areas of air-conditioning equipment, water heaters and heat pumps, as well as consumables, accessories and service 5 Electrolux Corporate Presentation Sales per geography

Core markets

Growth markets

35% 30% 6%

9%

15% 5%

6 Electrolux Corporate Presentation Purpose-driven company

PURPOSE Shape living for the better

MISSION We reinvent taste, care and wellbeing experiences for more enjoyable and sustainable living around the world.

STRATEGIC DRIVERS Act sustainably Create better experiences Always improve The Electrolux purpose EMEA Logistic Figures At-a-Glance

10’000’000+ UNITS/year

Factory Regional Inbound Primary Distribution Distribution Secondary Transportation Transportation Centers Centers Transportation

75’000 70’000 100’000 freights/year FTL/year 12Warehouses 36 Warehouses trucks/year

5’000 1.300 wagons/year HeadCounts

4’000’000+ CBM/year Electrolux Logistics Strategy be the internal 4PL, be a highly consumer oriented organization

 Transparent, accurate, connected and reliable process  From a cost center into a service center  Full airport control towers approach  Inspiring an engaging our second line back office & Team leaders  Agile and Prototyping  Become the Best Business Partner for our Suppliers Strategic Outsourcing Drop shipment Speed Booking system Connectivity Dock scheduler CO2 reduction Bonded Warehouse Direct Deliveries Returns

Cross Docking Communication Lead TimeLead Tariff Innovation Reverse Logistics

E-commerce Clarity

Handling

Efficiency

WArehouse

Open mind Open

Digitalization VAT VAT Experience Container Management

As part of the Group, Logistics has to…Drive profitable growth by creating best-in-class consumer experiences, supported by a strong focus on innovation, operational excellence and talent and teamship. Track & Trace Electrolux’ digital approach Control Tower Monitor and Track& Trace …lets look at our Shipments

http://e-track.eu/Triptracker Track & Trace – Mobile App – Secondary Transportation Electrolux Visual Shipment EL.VIS Warehouse Control Tower

changing the mindset!

PROACTIVENESS REACTIVENESS

ACTING ON WHAT WILL HAPPEN WAITING WHAT TO HAPPEN

PROPER PLANNING GETTING BAD SURPRISES

TAKING OWNERSHIP PASSING THE “BALL”

17 ➢Look forehead to estimate the arrivals to warehouses ➢Reshuffle the planned schedule to ensure an optimized loading/unloading sequence. ➢Involve all the players in the process, to find alternatives and reduce inefficiency Loading planning

Axle of time Date selection

Docks Current time (red line)

Load completed Loading Planned Load ongoing Funzioni extra – ora previsto arrivo Porcia Plant

Estimated time of arrival: 14:55

Shipment: 14528

Porcia – 08 july 2016 -14:00 D 14541 14528 1 1411 14886 15997 D 2 2 D 14147 15478 3 Funzioni extra – ora previsto arrivo Porcia Plant

Expected time of arrival: 14:55

Shipment: 14528

Porcia – 08 july 2016 -14:00 D1 14541 14528 1411 14886 15997 D2 2

D3 14147 1547814528 Funzioni extra – notifiche sms ed analitiche

Disponibile un sistema di notifica sms multilingue ed una pagina di analitiche di business Reduction of Overall Loading time by 25%

23 Reduction of Demurrages by 50%

24 Digital Logistics Airport View

Q4 2015 Analysis Design Development Test Implementation Sustain Q4 2018

Goods receipt Delivery at &warehousing Time Gate customer Production & Arrival at loading OEM departure

25 CONFIDENTIAL&FOR INTERNAL USE ONLY How it may be the future of Logistics? Robotic Process Automation (RPA) potentials in Logistics & Supply Chain

• Feed Track & Trace information to Sales, Supply Chain, Customers or even End Consumers • Automate warehouse back office activities • Simplify Control Tower manual processes • Mater data maintenance

Having this type of competency and mindset is extremely valuable for any organization moving into a era where everything is connected. happy consumers Thank You! [email protected]