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Annual Report • OICS Centre for Immigrant and Community Services Annual Report 2015 Mission Report from Board To empower newcomers in settling and integrating as contributing members of Canadian society through Chair and Executive diverse, professional and innovative services. Vision: Director Fully integrated newcomers who participate in and contribute to all spheres of Canadian society. Core Values: Innovation Caring and Compassion Diversity, inclusion & accessibility Integrity & Accountability We offer services in Message from the Board Chair and Executive Director Quality & Excellence multiple Languages: The past year at CICS was CICS contributed its part to the in 2015, which yielded outstanding Personal Touch marked by new opportunities, airport reception services, which outcomes for the participants, Collaboration & Solidarity English, French, Arabic, Bengali, Cantonese, exciting challenges and deepened corresponded to each plane load whether in securing employment Farsi, Greek, Gujurati, Hebrew, Hindi, Korean, partnerships to meet the evolving of refugees who arrived at the or identifying training opportunities. Mandarin, Punjabi, Russian, Spanish, Tagalog, needs of newcomers to Canada. Pearson International Airport Another notable addition to our Tamil, Taiwanese, Urdu, Ukranian. It was a memorable year, and the throughout the winter months. This diverse array of programs is newcomer profile was notably was coordinated by Immigration, the series of topical workshops shaped by the arrival of 25,000 Refugees and Citizenship Canada offered to international students at 2015-2016 CICS Board of Directors: Syrian refugees in a compressed through the sector umbrella group University of Toronto’s St. George timeframe, a phenomenon which OCASI. As part of the Welcome campus. And as part of the Toronto Chair: Anna Wong approached a scale of refugee Centre system, we were part of Settlement Collaborative of five Vice Chair: Derek Ho resettlement that has not been the Markham Refugee summit agencies, we have been funded by Treasurer: Timothy Cheng seen since 1979, when Canada presentation in January 2016, United Way Toronto to explore a welcome some 50,000 Vietnamese and collaborated with the York new model of service delivery and Secretary: Barbara McCann Boat People in two years. The Regional Municipality in February the work is ongoing. Furthermore, Directors: Beena Tharakan Eleanor Wang majority of Canadians displayed a 2016 to host an information fair with the support of United Way Ruth Hayhoe Stacey Marmara compassionate attitude towards the on settlement services and other Toronto, we have fine-tuned and Vineet Jain refugees, and there were stories support available to refugees, updated our LIFT program on youth of individuals and corporations targeting private sponsors or pre-employment and employability. donating goods and services to potential sponsors of Syrian Looking ahead, we will continue the newcomers. These have been refugees, and other community to innovate and find new solutions the kind of public sentiments that organizations. to old and evolving challenges resonate with CICS and the mission We have also been hard at work in the community, always guided of the settlement service sector on developing and delivering new by our vision and mission to the whole, and shone a light on the Left to right: programming and services. We empower newcomers in settling and important work of settlement and launched a new employment integrating as contributing members Mr. Derek Ho, Mr. Timothy Cheng, Ms. Anna integration of newcomers. Wong, Ms. Barbara McCann, Dr. Ruth Hayhoe, service for Ontario Work recipients of Canadian society. Ms. Eleanor Wang, Ms. Stacey Marmara, Ms. Beena Tharakan, Ms. Moy Wong-Tam (Executive Director) Anna Wong Moy Wong-Tam 1 Board Chair Executive Director 2 Mission Report from Board To empower newcomers in settling and integrating as contributing members of Canadian society through Chair and Executive diverse, professional and innovative services. Vision: Director Fully integrated newcomers who participate in and contribute to all spheres of Canadian society. Core Values: Innovation Caring and Compassion Diversity, inclusion & accessibility Integrity & Accountability We offer services in Message from the Board Chair and Executive Director Quality & Excellence multiple Languages: The past year at CICS was CICS contributed its part to the in 2015, which yielded outstanding Personal Touch marked by new opportunities, airport reception services, which outcomes for the participants, Collaboration & Solidarity English, French, Arabic, Bengali, Cantonese, exciting challenges and deepened corresponded to each plane load whether in securing employment Farsi, Greek, Gujurati, Hebrew, Hindi, Korean, partnerships to meet the evolving of refugees who arrived at the or identifying training opportunities. Mandarin, Punjabi, Russian, Spanish, Tagalog, needs of newcomers to Canada. Pearson International Airport Another notable addition to our Tamil, Taiwanese, Urdu, Ukranian. It was a memorable year, and the throughout the winter months. This diverse array of programs is newcomer profile was notably was coordinated by Immigration, the series of topical workshops shaped by the arrival of 25,000 Refugees and Citizenship Canada offered to international students at 2015-2016 CICS Board of Directors: Syrian refugees in a compressed through the sector umbrella group University of Toronto’s St. George timeframe, a phenomenon which OCASI. As part of the Welcome campus. And as part of the Toronto Chair: Anna Wong approached a scale of refugee Centre system, we were part of Settlement Collaborative of five Vice Chair: Derek Ho resettlement that has not been the Markham Refugee summit agencies, we have been funded by Treasurer: Timothy Cheng seen since 1979, when Canada presentation in January 2016, United Way Toronto to explore a welcome some 50,000 Vietnamese and collaborated with the York new model of service delivery and Secretary: Barbara McCann Boat People in two years. The Regional Municipality in February the work is ongoing. Furthermore, Directors: Beena Tharakan Eleanor Wang majority of Canadians displayed a 2016 to host an information fair with the support of United Way Ruth Hayhoe Stacey Marmara compassionate attitude towards the on settlement services and other Toronto, we have fine-tuned and Vineet Jain refugees, and there were stories support available to refugees, updated our LIFT program on youth of individuals and corporations targeting private sponsors or pre-employment and employability. donating goods and services to potential sponsors of Syrian Looking ahead, we will continue the newcomers. These have been refugees, and other community to innovate and find new solutions the kind of public sentiments that organizations. to old and evolving challenges resonate with CICS and the mission We have also been hard at work in the community, always guided of the settlement service sector on developing and delivering new by our vision and mission to the whole, and shone a light on the Left to right: programming and services. We empower newcomers in settling and important work of settlement and launched a new employment integrating as contributing members Mr. Derek Ho, Mr. Timothy Cheng, Ms. Anna integration of newcomers. Wong, Ms. Barbara McCann, Dr. Ruth Hayhoe, service for Ontario Work recipients of Canadian society. Ms. Eleanor Wang, Ms. Stacey Marmara, Ms. Beena Tharakan, Ms. Moy Wong-Tam (Executive Director) Anna Wong Moy Wong-Tam 1 Board Chair Executive Director 2 Program Stories of Toronto LINC Orientation Day the year We decided to organize a large scale orientation event for our Toronto LINC students because our client survey revealed a strong demand for more information about the wide range of programs and services offered by CICS. Consequently, the first-ever “LINC Orientation Day” Our Women Shine! was launched at our 2330 Midland office on October 16, 2015. Since Supported by our Women Council, jumped hurdles to become who “I am so glad that I attended the the event was open to both LINC a newcomer women leadership they are today. The stories have leadership training and became students and community members, training was launched in October, provided newcomer women who a member of the event planning the main objective was to introduce 2015. Upon the completion of it, attended with great insights into committee. I learned a lot from this the LINC program and provide an overview of the some of the participants stayed on how to conquer difficulties and activity and gained more confidence through experiencing the success of client-centred services provided by other CICS units. to organize “Women Shine!” – an how to make career decisions in this event.” Cathy Our students and teachers demonstrated great team International Women’s Day 2016 their transitions. In addition to new work by putting up performances that allowed them to event – by applying the skills they insights, the celebration of the “I am the MC of the event. I picked up show off their English proficiency. In addition, everyone have learned during the training. International Women’s Day was my power in this event. I am sure I can was impressed with the cultural performances brought also filled with laughter, dancing, do something for the society though I “Women Shine!” was a great by our talented LINC newcomers. With over 250 riddles, paper art, and delicious am a woman. I am happy to see that I success and received much am not alone; many women friends
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