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Quad City Holdings, Inc Employee Handbook April 2019 Quad City Bank & Trust | Cedar Rapids Bank & Trust | Rockford Bank & Trust | Community Bank & Trust | Community State Bank | SFC Bank | m2 Lease Funds 1 EMPLOYEE HANDBOOK TABLE OF CONTENTS WELCOME AND INTRODUCTION WELCOME 5 INTRODUCTION 6 MISSION & VISION STATEMENT S 7 HISTORY 7 EMPLOYEE ACKNOWLEDGEMENT FORM 10 EMPLOYMENT EQUAL EMPLOYMENT OPPORTUNITY 11 AMERICANS WITH DISABILITIES ACT (ADA) 12 IMMIGRATION LAW COMPLIANCE 12 CONFLICT OF INTEREST 12 OUTSIDE EMPLOYMENT 13 NON-DISCLOSURE OF CONFIDENTIAL BUSINESS INFORMATION 13 HIRING POLICY 14 INTERNAL TRANSFERS AND PROMOTIONS 14 NEPOTISM POLICY 15 EMPLOYEE RELATIONSHIP POLICY 16 EMPLOYMENT STATUS AND RECORDS EMPLOYMENT CATEGORIES 16 EMPLOYMENT REFERENCE AND BACKGROUND CHECKS 17 EMPLOYEE PERSONNEL FILES 17 PERSONAL DATA CHANGES 17 EMPLOYEE ORIENTATION 17 PERFORMANCE MANAGEMENT 17 DISCIPLINARY ACTION AND TERMINATION 18 EMPLOYEE BENEFIT PROGRAMS EMPLOYEE BENEFITS 18 HIPAA 19 BENEFITS CONTINUATION (COBRA) 20 FAMILY MEDICAL LEAVE (FMLA)/SHORT TERM DISABILITY 20 GENETIC INFORMATION DISCRIMINATION ACT (GINA) 23 WORKERS' COMPENSATION 25 HOLIDAYS 25 PAID TIME OFF 26 PERSONAL DAY BUY UP 28 WORK/LIFE BALANCE DAYS 28 PERSONAL LEAVES OF ABSENCE 29 SABBATICAL PROGRAM 29 BEREAVEMENT LEAVE 30 MILITARY LEAVE 30 JURY AND WITNESS DUTY 31 2 RELIGIOUS OBSERVANCE 31 NEXT GEN PROGRAM 31 CIVIC ACTIVITIES 32 EDUCATIONAL SEMINARS 32 EDUCATIONAL ASSISTANCE 32 CLOTHING ADVANCE 34 TIMEKEEPING AND PAYROLL TIMEKEEPING 34 PAYDAYS 35 PAY DEDUCTIONS 35 ADMINISTRATIVE PAY CORRECTIONS 35 REST PERIODS 35 BREAK/MEAL POLICY 36 PATIENT PROTECTION AND AFFORDABLE CARE ACT 36 WORK CONDITIONS AND HOURS WORK SCHEDULES 36 OVERTIME 36 PAY TRANSPARENCY 37 SAFETY AND SECURITY 37 ELECTRONIC SURVEILLANCE AND RIGHT TO SEARCH 38 FIRST AID 38 SMOKING/TOBACCO USE 38 EMERGENCY CLOSING 38 PERSONAL PROPERTY 39 RETURN OF PROPERTY 39 BUSINESS TRAVEL EXPENSES 39 EMPLOYEE CONDUCT EMPLOYEE CONDUCT AND WORK GUIDELINES 40 CODE OF BUSINESS CONDUCT AND ETHICS 41 ANTI-BRIBERY POLICY 41 WHISTLEBLOWER POLICY 41 VEHICLE USAGE POLICY 41 TECHNOLOGY USAGE AND INFORMATION SECURITY POLICY 41 OVERDRAFT POLICY 41 DRUG AND ALCOHOL USE 41 SEXUAL AND OTHER UNLAWFUL HARASSMENT 42 ATTENDANCE AND PUNCTUALITY 42 BEVERAGE AND FOOD 43 PARKING 43 ELECTRONICS AT WORK 43 CLIENT RELATIONS 43 PERSONAL BUSINESS ON QCRH TIME 44 E-MAIL POLICY 44 PERSONAL APPEARANCE 45 3 HUMAN RESOURCES CONTACT INFORMATION 55 ADDENDUM May 13, 2013; Revision May 1, 2015, June 1, 2017 56 4 QCR Holdings, Inc. WELCOME We are pleased you have become a member of our team and hope the relationship will be mutually beneficial. We are currently located in the Quad Cities, Cedar Rapids, Rockford, Brookfield, Waterloo/Cedar Falls, Ankeny/Des Moines, and Springfield. There are older and larger companies, but none better than ours. We believe our company will offer you a great opportunity to meet and help people in a manner that will be rewarding. We believe if you have the determination to make the most of your opportunities with us, you will be pleased with your choice of QCR Holdings, Inc. Welcome to the QCR Holdings family-we’re glad you are here! Doug Hultquist Tom Budd President and CEO, Co-Founder President and CEO QCR Holdings, Inc. Rockford Bank & Trust Todd Gipple Stacey Bentley CFO and COO President and CEO QCR Holdings, Inc. Community Bank & Trust John Anderson Kurt Gibson President and CEO President & CEO Quad City Bank & Trust Community State Bank Larry Helling James Klein CEO President Cedar Rapids Bank & Trust Cedar Rapids Bank & Trust Rob Fulp Monte McNew CEO President Springfield First Community Bank Springfield First Community Bank John Engelbrecht CEO M2 Lease Funds Effective Date: January 1994 | Revision Date: April 2019 5 QCR Holdings, Inc. INTRODUCTION QCR Holdings, Inc. (QCRH) has prepared these Human Resources policies for its subsidiaries to describe and outline some of the expectations and other matters of interest to our employees. The subsidiaries of QCRH are Quad City Bank & Trust (QCBT), Cedar Rapids Bank & Trust (CRBT), Rockford Bank & Trust (RB&T), m2 Lease Funds, LLC, Community Bank & Trust (CB&T), Community State Bank (CSB), and Springfield First Community Bank (SFC). Throughout this manual, QCRH is intended to include the above listed subsidiaries and all policies apply to all employees whether working for QCRH, QCBT, CRBT, RB&T, m2 Lease Funds, LLC, CB&T, CSB or SFC. Where the policy applies only for one particular subsidiary, it will be noted as such. This communication is important in order to accomplish the best possible service to our clients and to attempt to provide the best working conditions possible for our employees. These policies are designed to help QCRH achieve its goals and objectives in an organized and constructive manner, provide consideration of our employees' needs, and foster teamwork and cooperation. This handbook contains information about employment with QCRH. We ask that you please read this handbook carefully. It is the responsibility of all employees to understand and comply with these policies and any revisions made to them. This handbook sets forth QCRH’s guidelines concerning Human Resources and employment practices. The policies and guidelines in this handbook are not intended to create a contractual relationship of any kind. Either the employee or QCRH may end the employment relationship at any time, with or without cause. These policies are informational in nature and may not address every situation or answer every question about employment. QCR Holdings, Inc. encourages employees to discuss any policy or questions regarding a policy with his/her immediate supervisor as well as discuss any concerns about the working conditions or individual compensation. QCRH prefers to deal openly and directly with its employees in an attempt to provide a satisfactory work environment and effective communication channels. Additionally, employees may discuss concerns with the Human Resources department, or the CEO. We hope this will demonstrate our commitment to our employees and in turn contribute to the success of QCR Holdings, Inc. Each position is an integral part of an overall effort to provide quality client service. Our clients expect not only high quality service but also personalized service. As representatives of QCRH, we have an obligation to meet these client expectations. Doing such can only happen when our employees experience a high degree of job satisfaction. We encourage employees to discuss concerns and express their needs as we attempt to provide the environment and support which will allow employees to achieve personal and professional satisfaction. QCRH attempts to do so through fair and equitable treatment applied in an objective manner. In order to retain the flexibility necessary in the administration of the Human Resources policies and procedures, QCR Holdings, Inc. reserves the right to change, revise, or eliminate any of the policies, guidelines and/or benefits described in this handbook. Anne Howard SVP, Director of Human Resources Doug Hultquist President & CEO, QCR Holdings, Inc. Effective Date: January 1994 | Revision Date: April 2019 6 QCR Holdings, Inc. MISSION STATEMENT We make financial dreams a reality. This mission goes beyond words – it is at the core of what the QCRH team strives for every day. It has been behind every decision since the company was founded. VISION STATEMENT QCRH will be ranked in the top quartile of ROA of peer firms by 2020. - To maximize shareholder value. - To reward employees, shareholders & clients and also to strengthen and serve our communities long term. Core Values Achievement – We work to win. Collaboration – We learn from each other. Personal Responsibility – We own it. Innovation – We make it better. Fulfillment – We have fun. HISTORY The origination of Quad City Bank and Trust Company (QCBT) resulted from an identified need in the community for a locally managed bank that would be very responsive to the needs of its clients. The consolidation taking place in the Quad Cities' banking industry created the opportunity. The largest bank in the Quad Cities, Davenport Bank and Trust Company was acquired by Norwest Banks on January 17, 1992. In the summer of 1992, Rich Horst (previously SVP, Davenport Bank & Trust) contacted Doug Hultquist, current President/CEO, QCR Holdings, Inc. and formerly a CPA with McGladrey & Pullen, and Mike Kirley of McGladrey & Pullen. Late in 1992, Mike Bauer, President of Davenport Bank and Trust approach Doug Hulquist about the possibility of assisting him with the formation of a new bank if Mike were to leave Davenport Bank and Trust. Mike Bauer resigned from Norwest in January of 1993 and began to work full time on the project shortly thereafter. Mike and Doug started to work on the various regulatory applications immediately and filed the charter application with the Iowa Department of Banking on February 1, 1993. Later in February, applications were filed with the Federal Reserve Board for Quad City Bank & Trust to become a Federal member bank and for Quad City Holdings, Inc. (QCHI) to own 100% of the stock of QCBT. An application was also filed for deposit insurance with the FDIC. Prior to filing an application, organizers and directors needed to be selected. The original directors of QCBT were: Directors (QCBT) Michael Bauer Richard Horst Joyce Bawden Marc Slivken Edwin Maxwell James Brownson Effective Date: January 1994 | Revision Date: April 2019 7 QCR Holdings, Inc. Upon completion of the application, work began in conjunction with local counsel and the Chicago law firm of Barack, Ferrazzano, Kirschbaum & Perlman to put in place a private placement stock offering to raise funds for the pre-opening costs of the project. Twenty-two investors came forward and invested $750,000 to fund these costs. After income tax season, Doug joined the project on a full time basis and became a director of QCBT. It was determined that a goal of the site selection process would be to locate the bank on Middle Road as close to I-74 as possible.
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