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2021 NBN Plan Awards Methodology Report
Mozo Experts Choice Awards NBN Plans 2021 This is the third year running that we’ve gathered together countless pieces of information and applied our methodology to find the leading NBN broadband plans in Australia. Product providers don’t pay to be in the running with our awards, and we don’t play favourites. Our judges base their decision on hard-nosed calculations of value to the consumer, using Mozo’s extensive product database and research capacity. We identify the most important features of each product, group each product into like-for-like comparisons, and then calculate which are better value than most or offer market-leading features. This report lists the winners and explains the judging methodology for our 2021 NBN awards. 1 NBN Plans - 2021 Winners Fast (NBN 100) This category assessed Premium plans offering the NBN’s top speeds and no data limits. Accord with Officeworks Super Fast Dodo nbn100 Exetel Premium nbn100 iPrimus Premium Kogan Gold Mate Soul Mates Spintel Premium 100 Tangerine Telecom XXL Speed Boost TPG NBN100 Unlimited Standard Plus (NBN 50) For this category, the judges looked at plans for the middle tier NBN speed, with no limit on data usage. Belong Standard Plus Exetel Standard Plus nbn50 iPrimus Standard Plus Kogan Silver Spintel Plus 50 Tangerine Telecom XL Speed Boost 2 Standard (NBN 25) People looking for a more entry level internet service may not need to high speeds of other tiers, and have lower data usage. In this category, plans with a data limit of at least 500GB could qualify, as long as there was a meaningful price benefit. -
ASX/Media Release
ASX/Media Release 29 March 2017 Sale of Investment in Macquarie Telecom Group Vocus Group Limited (ASX: VOC, ‘Vocus’) today announces that it has disposed of 3,358,511 shares representing ~16% relevant interest in the ordinary shares of Macquarie Telecom Group Limited (ASX: MAQ). The shares were held via a total return swap as described in the FY16 Vocus financial statements. Attached is the Form 605 Notice of ceasing to be a substantial holder. ENDS For further information please contact: Kelly Hibbins Investor Relations Debra Mansfield Corporate Communications P: +61 2 8316 9856 P: +61 3 9674 6569 M: +61 414 609 192 E: [email protected] E: [email protected] About Vocus: Vocus Group (ASX: VOC) is a vertically integrated telecommunications provider, operating in the Australian and New Zealand markets. The Company owns an extensive national infrastructure network of metro and back haul fibre connecting all capital cities and most regional centres across Australia and New Zealand. Vocus infrastructure now connects directly to more than 5,500 buildings. Vocus owns a portfolio of brands catering to corporate, small business, government and residential customers across Australia and New Zealand. Vocus also operates in the wholesale market providing high performance, high availability and highly scalable communications solutions which allow service providers to quickly and easily deploy new services for their own customer base. For more information please go to our website www.vocusgroup.com.au. VOCUSGROUP.COM.AU 605 page 1/2 15 July 2001 Form 605 Corporations Act 2001 Section 671B Notice of ceasing to be a substantial holder To Company Name/Scheme ACN/ARSN 1. -
TIO Quarter One 2020 Complaints Report.Pdf
Quarterly report Quarter 1 Financial year 2020 Complaints total complaints 32,801 referred to providers Internet services were the most Top 5 issues complained about service type No or delayed action by provider 11.5k Service and equipment fees 15,925 48.6% 10.5k fault and connection of total complaints complaints Delay establishing a service 4.6k Providers No phone or internet service 4.2k of providers had a complaint in Q1 13.6% Resolution agreed but not met 3.6k of total complaints came from the top 10 providers 92.9% 0 12k Enquiries Who complained residential 86% consumers 13,030 enquiries 14% small business consumers Dispute resolution Contacts complaints came back Online Calls 5,420 unresolved from providers unresolved complaints 47.9k 40k were escalated for 4,225 dispute resolution Contacts and complaints Contacts Q1 40,010 4 7,9 1 8 19-20 Q4 39,482 45,914 18-19 Q3 18-19 39,477 48,213 Q2 18-19 35,900 41,486 Q1 Calls 40,485 42,154 18-19 Online 0 20k 40k 60k 80k 100k Complaints Q1 32,801 19-20 Q4 33,894 18-19 Q3 37,599 18-19 Q2 18-19 30,035 Q1 30,859 18-19 0 5k 10k 15k 20k 25k 30k 35k 40k Enquiries Q1 13,030 19-20 Q4 11,989 18-19 Q3 18-19 12,984 Q2 18-19 11,843 Q1 12,538 18-19 0 3k 6k 9k 12k 15k Quarter 1 Report 2019-20 2. Complaints by service type Complaints by service type Q1 10,657 (33%) 4,398 (13%) 9,968 (30%) 7,395 (23%) 383 (1%) 19-20 Q4 18-19 11,575 (34%) 4,763 (14%) 9,533 (28%) 7, 62 1 (23%) 402 (1%) Q3 18-19 12,969 (35%) 4,812 (13%) 10,682 (28%) 8,841 (24%) 295 (1%) Q2 9,621 (32%) 3,862 (13%) 9,583 (32%) 6,734 (22%) 235 -
Interim Report: Senate Select Committee on the National
APPENDIX 4 Witnesses Who Appeared Before the Committee Sydney, Tuesday 7 October 2008 BREALEY, Mr Michael, Manager, Public Policy Vodafone Australia BUDDE, Mr Paul, Managing Director Paul Budde Communication Pty Ltd CHAPMAN, Mr Alexander, Executive Officer, Policy and Strategy Coordinator Australian Federation of Deaf Societies CORBIN, Ms Teresa, Chief Executive Officer Consumers Telecommunications Network HICKS, Mr Gregory, Chairman Adam Internet Pty Ltd POOLMAN, Mr Clive, General Manager Strategy AAPT SCHUBERT, Ms Georgia Kate, General Manager, Public Policy Vodafone Australia WALTERS, Ms Sheena, Manager, Interpreting and Advocacy Deaf Society of New South Wales WEIR, Ms Deanne, Group Director, Corporate Development and Legal Affairs AUSTAR United Communications Ltd Canberra, Wednesday 8 October 2008 COBCROFT, Mr Simon, Acting Assistant Secretary, Broadband Infrastructure Branch Department of Broadband, Communications and the Digital Economy COSGRAVE, Mr Michael, Group General Manager, Communications Group Australian Competition and Consumer Commission DIMASI, Mr Joe, Executive General Manager, Regulatory Affairs Division Australian Competition and Consumer Commission 126 EGAN, Hon. Michael Rueben, Chairman Terria Pty Ltd FORMAN, Mr David, Executive Director Competitive Carriers Coalition HEALY, Mr Matthew, Chair Competitive Carriers Coalition KING, Ms Marianne, Assistant Secretary, National Broadband Network Taskforce Department of Broadband, Communications and the Digital Economy LYON, Mr Brendan Curtis, Executive Director Infrastructure -
Vocus Retail New Zealand
Vocus Group Vocus AUSTRALIAʼS SPECIALIST FIBRE | Annual Report 2019 AND NETWORK SOLUTIONS PROVIDER Annual Report 2019 For personal use only VOCUS GROUP Annual Report 2019 ABOUT THIS REPORT The Annual Report 2019 is a summary of Vocus operations, activities and financial position for the 12 month period to 30 June 2019. Vocus Group Limited is the parent company of the Vocus group of companies. In this report, unless otherwise stated, references to “Vocus”, “the Group”, “the Company”, “we”, “our” and “us” refer to Vocus Group Limited and its controlled entities. In this report, references to the financial year refer to the period 1 July to 30 June unless otherwise stated. All dollar figures are expressed in Australian dollars, unless otherwise stated. Our Corporate Governance Statement, detailing our compliance with the ASX Corporate Governance Council’s “Corporate Governance Principles & Recommendations – 3rd Edition” can be found online at our website via http://vocusgroup.com.au/ about-us/corporate-governance/. REPORT OBJECTIVES This report meets our governance and compliance requirements and has been written to provide shareholders and interested parties with clear, easy to understand information on the Company and its performance in FY19. ADDITIONAL INFORMATION This report can also be found online via http://vocusgroup.com.au/investors/ company-performance/annual-reports/ A full copy of our Sustainability Report, reviewing our environmental, social and economic impact, can be found online via http://vocusgroup.com.au/sustainability/ sustainability-report/. KEY DATES Financial Year End – 30 June 2019 Annual General Meeting – 29 October 2019 The 2019 Annual General Meeting will be held at the Warrane Theatre at the Museum of Sydney. -
The Economics of Next Generation Access - Final Report
WIK-Consult • Report Study for the European Competitive Telecommunication Association (ECTA) The Economics of Next Generation Access - Final Report Authors: Dieter Elixmann Dragan Ilic Dr. Karl-Heinz Neumann Dr. Thomas Plückebaum WIK-Consult GmbH Rhöndorfer Str. 68 53604 Bad Honnef Germany Bad Honnef, September 10, 2008 The Economics of Next Generation Access I Contents Tables IV Figures VII Abbreviations X Preface XIII Executive Summary XV 1 Introduction 1 2 Literature review 3 2.1 OPTA: Business cases for broadband access 3 2.1.1 OPTA: Business case for sub-loop unbundling in the Netherlands 3 2.1.2 OPTA: Business case for fibre-based access in the Netherlands 5 2.2 Comreg: Business case for sub-loop unbundling in Dublin 8 2.3 BIPT: The business case for sub-loop unbundling in Belgium 10 2.4 Analysys: Fibre in the Last Mile 12 2.5 Avisem studies for ARCEP 15 2.5.1 Sharing of the terminal part of FTTH 16 2.5.2 Intervention of local authorities as facilitators 18 2.6 AT Kearney: FTTH for Greece 19 2.7 ERG opinion on regulatory principles of NGA 23 2.8 JP Morgan: The fibre battle 26 2.9 OECD 28 2.9.1 Public rights of way for fibre deployment to the home 29 2.9.2 Developments in fibre technologies and investment 32 3 Experiences in non-European countries 44 3.1 Australia 44 3.1.1 Overall broadband market penetration 44 3.1.2 Current broadband market structure 45 3.1.3 Envisaged nationwide “Fibre to the Node” network 47 3.1.4 Regulation, wholesale services 50 3.2 Japan 51 3.2.1 Overall broadband market penetration 51 II The Economics of -
Australiaʼs Specialist Fibre and Network Solutions Provider
Vocus Group Vocus AUSTRALIAʼS SPECIALIST FIBRE | Annual Report 2019 AND NETWORK SOLUTIONS PROVIDER Annual Report 2019 VOCUS GROUP Annual Report 2019 ABOUT THIS REPORT The Annual Report 2019 is a summary of Vocus operations, activities and financial position for the 12 month period to 30 June 2019. Vocus Group Limited is the parent company of the Vocus group of companies. In this report, unless otherwise stated, references to “Vocus”, “the Group”, “the Company”, “we”, “our” and “us” refer to Vocus Group Limited and its controlled entities. In this report, references to the financial year refer to the period 1 July to 30 June unless otherwise stated. All dollar figures are expressed in Australian dollars, unless otherwise stated. Our Corporate Governance Statement, detailing our compliance with the ASX Corporate Governance Council’s “Corporate Governance Principles & Recommendations – 3rd Edition” can be found online at our website via http://vocusgroup.com.au/ about-us/corporate-governance/. REPORT OBJECTIVES This report meets our governance and compliance requirements and has been written to provide shareholders and interested parties with clear, easy to understand information on the Company and its performance in FY19. ADDITIONAL INFORMATION This report can also be found online via http://vocusgroup.com.au/investors/ company-performance/annual-reports/ A full copy of our Sustainability Report, reviewing our environmental, social and economic impact, can be found online via http://vocusgroup.com.au/sustainability/ sustainability-report/. KEY DATES Financial Year End – 30 June 2019 Annual General Meeting – 29 October 2019 The 2019 Annual General Meeting will be held at the Warrane Theatre at the Museum of Sydney. -
2008 Australia - Next Generation Telecoms & Ftth
PRLog - Global Press Release Distribution 2008 Australia - Next Generation Telecoms & FttH Telecommunication networks are undergoing extraordinary changes with investments in All-IP Next Generation Networks and fibre networks in order to meet burgeoning consumer demand for high-bandwidth applications... Oct. 13, 2009 - PRLog -- Report Summary Telecommunication networks are undergoing extraordinary changes with investments in All-IP Next Generation Networks and fibre networks in order to meet burgeoning consumer demand for high-bandwidth applications. Telehealth, e-education, media and sustainability are also the key reasons why Australia needs Next Generation Networks (NGNs). IP is at the core of NGNs as it facilitates affordable multi service business models and seamlessly integrates voice, data and video. A proper inventory of national infrastructure assets is required if we want to establish an efficient and economic viable national broadband structure for these services. In this report we explore the next generation infrastructure of the future including Fibre (FttH), IP, VPLS and wireless NGN. By the mid-2000s NGNs had become an integral part of the corporate networks and by 2008 the majority of corporates had fully-deployed NGNs in place. The NGN market is set to grow significantly moving into 2009 as it cannibalises other telecoms revenues. This is fuelled by Telstra's ambitious five year NGN plan to overhaul the public network. The report explores and analyses the developments around this massive project. This will set Telstra up for the next 20 years, which is an excellent position to be in when facing the new Internet media future. Other key players in the market include Optus, Soul, Commander, Macquarie Telecom, iiNet, Primus, Internode, TransACT, PowerTel and Nextgen Networks. -
2012 Annual Report
Telecommunications Industry Ombudsman TELECOMMUNICATIONS INDUSTRY OMBUDSMAN 2012 ANNUAL REPORT PREPARING FOR THE FUTURE CONTENTS ABOUT US 1 COMPLAINT STATISTICS 16 ENGAGEMENT 32 About the TIO 1 Dashboard 16 Awareness of TIO services 32 Ombudsman’s message 2 New Complaints by quarter 16 Resilient Consumers 32 New Complaints v. concilations TIO Talks 32 Board Chairman’s message 3 and investigations 16 First online annual report 32 Council Chairman’s message 4 New complaints by consumer type 16 Accessibility 32 New complaints by service type 17 A new website 32 Board and Council in 2011-12 5 Conciliations and Investigations Community engagement 33 Board members in 2011-12 5 by service type 17 Council members in 2011-12 8 Top 7 issues in new complaints 17 Industry engagement 34 Trends overview 18 Account management model 34 Ombudsman roadshow 34 PERFORMANCE 11 Complaints about the “big three” service providers 18 MNews 34 Conciliation 11 Complaints about mobile phone Our membership 34 services 18 Live transfers 11 Government and regulation 34 Small business complaints 19 Conciliation snapshot 11 Highlights 34 Increase in enquiries 19 List of submissions 35 Timeliness 12 Geographical trends 20 Consumer satisfaction Australia wide 20 ORGANISATION 36 with TIO services 12 Victoria 21 Feedback about the TIO 12 South Australia 21 Staff overview 36 Amendments to the Australian Capital Territory 22 New teams 36 TIO Constitution 13 New South Wales 22 TIO organisational structure 36 Queensland 23 Wellness program 36 Monetary limits 13 Western Australia -
Federal Court of Australia District Registry: New South Wales Division: General No: NSD239/2016
Federal Court of Australia District Registry: New South Wales Division: General No: NSD239/2016 ROADSHOW FILMS PTY LTD (ACN 100 746 870) and others named in the schedule First Applicant TELSTRA CORPORATION LTD (ACN 051 775 556) and others named in the schedule First Respondent ORDER JUDGE: JUSTICE NICHOLAS DATE OF ORDER: 15 November 2019 WHERE MADE: Sydney THE COURT ORDERS THAT: 1. The operation of orders 2 to 17 of the Court’s orders of 15 December be extended for 3 years from the date of these orders. 2. There be no order as to costs. Date that entry is stamped: 15 November 2019 Prepared in the New South Wales District Registry, Federal Court of Australia Level 17, Law Courts Building, Queens Square, Telephone 02 9230 8567 - 2 - Schedule No: NSD239/2016 Federal Court of Australia District Registry:New South Wales Division:General Second Applicant VILLAGE ROADSHOW FILMS (BVI) LTD Third Applicant DISNEY ENTERPRISES, INC Fourth Applicant TWENTIETH CENTURY FOX FILM CORPORATION Fifth Applicant PARAMOUNT PICTURES CORPORATION Sixth Applicant COLUMBIA PICTURES INDUSTRIES, INC. Seventh Applicant UNIVERSAL CITY STUDIOS LLC. Eighth Applicant WARNER BROS. ENTERTAINMENT INC. Second Respondent PACNET INTERNET (A) PTY LTD ACN 085 213 690 Third Respondent PACNET SERVICES (A) PTY LTD ACN 056 783 852 Fourth Respondent OPTUS MOBILE PTY LIMITED ACN 054 365 696 Fifth Respondent OPTUS NETWORKS PTY LIMITED ACN 008 570 330 Sixth Respondent UECOMM PTY LIMITED ACN 079 083 195 Seventh Respondent OPTUS FIXED INFRASTRUCTURE PTY LIMITED (FORMERLY XYZED PTY LIMITED) -
Submission: Senate Select Committee on the National Broadband Network
Submission to the Senate Select Committee on the NBN A Critique of Telstra’s Regulatory Model for Broadband Networks Since 2005 September 2008 1 Introduction The CCC welcomes the opportunity to contribute to the Senate Select Committee inquiry into the national broadband network. The CCC represents the interests of non-dominant telecommunications carriers in Australia. It has been an active participant in policy discussions in Australia since it was formed as a loose alliance in 2001, and especially since it was incorporated in 2004. Many of the participants in the Terria consortium are members of the CCC. Some are involved in various ways with other bids being prepared in response to the Government’s request for proposals for a national broadband network. However, the CCC is not an advocate for any single bid. Rather, the CCC supports any bid that incorporates structurally separated and pro-competition governance and ownership arrangements that are consistent with the long-held positions of the CCC. To the extent that the reported positions of the Terria bid and the Acacia Australia bid conform to these principles, they are supported by the CCC. The reports of the conditions under which Telstra has said it will or will not proceed to build a new access network, on the other hand, clearly fall well short of the minimum standards for regulation that the CCC regards as necessary. This submission details broadly the reasons why the Telstra bid is deemed unacceptable by the CCC. The CCC would welcome the opportunity to present further material or to appear before the committee at its public hearings if the committee believes the CCC can make a useful contribution to its deliberations. -
Senate Select Committee on the National Broadband Network
APPENDIX 5 Witnesses Who Appeared Before the Committee Sydney, Tuesday 7 October 2008 BREALEY, Mr Michael, Manager, Public Policy Vodafone Australia BUDDE, Mr Paul, Managing Director Paul Budde Communication Pty Ltd CHAPMAN, Mr Alexander, Executive Officer, Policy and Strategy Coordinator Australian Federation of Deaf Societies CORBIN, Ms Teresa, Chief Executive Officer Consumers Telecommunications Network HICKS, Mr Gregory, Chairman Adam Internet Pty Ltd POOLMAN, Mr Clive, General Manager Strategy AAPT SCHUBERT, Ms Georgia Kate, General Manager, Public Policy Vodafone Australia WALTERS, Ms Sheena, Manager, Interpreting and Advocacy Deaf Society of New South Wales WEIR, Ms Deanne, Group Director, Corporate Development and Legal Affairs AUSTAR United Communications Ltd Canberra, Wednesday 8 October 2008 COBCROFT, Mr Simon, Acting Assistant Secretary, Broadband Infrastructure Branch Department of Broadband, Communications and the Digital Economy COSGRAVE, Mr Michael, Group General Manager, Communications Group Australian Competition and Consumer Commission DIMASI, Mr Joe, Executive General Manager, Regulatory Affairs Division Australian Competition and Consumer Commission 76 EGAN, Hon. Michael Rueben, Chairman Terria Pty Ltd FORMAN, Mr David, Executive Director Competitive Carriers Coalition HEALY, Mr Matthew, Chair Competitive Carriers Coalition KING, Ms Marianne, Assistant Secretary, National Broadband Network Taskforce Department of Broadband, Communications and the Digital Economy LYON, Mr Brendan Curtis, Executive Director Infrastructure