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SAP Business One Administrator's Guide All Countries

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SAP Business One Administrator's Guide All Countries l Administrator's Guide CUSTOMER SAP Business One 9.2 PL09 and later Document Version: 1.9 – 2017-11-08 SAP Business One Administrator's Guide All Countries Typographic Conventions Type Style Description Example Words or characters quoted from the screen. These include field names, screen titles, pushbuttons labels, menu names, menu paths, and menu options. Textual cross-references to other documents. Example Emphasized words or expressions. EXAMPLE Technical names of system objects. These include report names, program names, transaction codes, table names, and key concepts of a programming language when they are surrounded by body text, for example, SELECT and INCLUDE. Example Output on the screen. This includes file and directory names and their paths, messages, names of variables and parameters, source text, and names of installation, upgrade and database tools. Example Exact user entry. These are words or characters that you enter in the system exactly as they appear in the documentation. <Example> Variable user entry. Angle brackets indicate that you replace these words and characters with appropriate entries to make entries in the system. EXAMPLE Keys on the keyboard, for example, F2 or ENTER. CUSTOMER SAP Business One Administrator's Guide 2 © 2017 SAP SE or an SAP affiliate company. All rights reserved. Typographic Conventions Table of Contents Document History ...................................................................................................................................... 6 1 Introduction ................................................................................................................................... 8 1.1 Application Architecture.................................................................................................................. 8 1.2 Application Components Overview ................................................................................................. 9 Server Components ......................................................................................................... 9 Client Components ......................................................................................................... 11 Compatibility Between 32-bit and 64-bit Components and Applications .................... 12 1.3 Downloading Software................................................................................................................... 13 1.4 Related Websites ........................................................................................................................... 13 2 Prerequisites ................................................................................................................................ 15 2.1 Constraints .................................................................................................................................... 16 2.2 User Privileges ............................................................................................................................... 16 3 Installing SAP Business One ...................................................................................................... 17 3.1 Installing Server Components ....................................................................................................... 17 Installing the Browser Access Service ........................................................................... 29 3.2 Installing Client Components ........................................................................................................ 32 3.3 Installing the Microsoft Outlook Integration Component (Standalone Version) .......................... 36 4 Installing SAP Crystal Reports, version for the SAP Business One Application ............... 38 4.1 Installing SAP Crystal Reports, version for the SAP Business One application ........................... 38 4.2 Running the Integration Package Script .......................................................................................40 4.3 Updates and Patches for SAP Crystal Reports, version for the SAP Business One application .. 41 5 Uninstalling SAP Business One ................................................................................................ 42 5.1 Uninstalling SAP Business One Client Agent ................................................................................ 43 5.2 Uninstalling the Integration Framework ........................................................................................ 43 6 Upgrading SAP Business One ................................................................................................... 45 6.1 Upgrade Methods .......................................................................................................................... 45 6.2 Supported Releases ...................................................................................................................... 46 6.3 Upgrade Process ........................................................................................................................... 46 Upgrading SAP Business One Databases and Components......................................... 47 Upgrading the SAP Business One Client ....................................................................... 63 Upgrading SAP Business One Add-Ons ........................................................................ 64 6.4 Performing Silent Upgrades .......................................................................................................... 65 7 Performing Post-Installation Activities .................................................................................... 67 7.1 Configuring Services...................................................................................................................... 67 Configuring License Service .......................................................................................... 67 SBO DI Server ................................................................................................................69 Job Service .....................................................................................................................69 SAP Business One Administrator's Guide CUSTOMER Table of Contents © 2017 SAP SE or an SAP affiliate company. All rights reserved. 3 Configuring Fax Services ............................................................................................... 76 Configuring Report Scheduling ..................................................................................... 76 SAP Business One Workflow ......................................................................................... 76 7.2 Enabling External Browser Access ................................................................................................ 76 Choosing a Method to Handle External Requests ......................................................... 76 Preparing Certificates for HTTPS Services ................................................................... 77 Preparing External Addresses ....................................................................................... 78 Configuring Browser Access Service ............................................................................ 80 Mapping External Addresses to Internal Addresses ..................................................... 81 Accessing SAP Business One in a Web Browser ........................................................... 82 Monitoring Browser Access Processes ......................................................................... 83 Logging........................................................................................................................... 84 7.3 Configuring the SAP Business One Client ..................................................................................... 84 7.4 Assigning SAP Business One Add-Ons ......................................................................................... 84 Constraints .................................................................................................................... 86 7.5 Performing Post-Installation Activities for the Integration Framework ....................................... 86 Maintaining Technical Settings in the Integration Framework ..................................... 87 Maintenance, Monitoring and Security ......................................................................... 87 Technical B1i User.......................................................................................................... 88 Licensing ........................................................................................................................ 88 Assigning More Random-Access Memory .................................................................... 89 Changing Integration Framework Server Ports ............................................................ 89 Changing Event Sender Settings ...................................................................................90 Changing SAP Business One DI Proxy Settings ............................................................ 93 Using Proxy Groups ....................................................................................................... 94 Integration Framework-Related Information About Dashboard Widgets for the Cockpit ........................................................................................................................................ 96 8 Maintaining Databases ..............................................................................................................
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