The Electronification of Transit Fare Payments: A Look at the Southeastern Pennsylvania Transportation Authority’s New Payment Technologies Project Philip Keitel* April 2009 Summary: Over the past decade many of the nation’s largest public transit providers have gone from fare-payment systems based on cash and coin to more modern electronic systems that implement payment cards, including agency-issued prepaid cards, credit cards, and debit cards. On September 16, 2008, the Payment Cards Center of the Federal Reserve Bank of Philadelphia hosted a workshop to discuss the challenges and opportunities facing the Southeastern Pennsylvania Transportation Authority (SEPTA) as it attempts to redesign its transit-fare payment system to accept payment cards. Jerry Kane, manager of SEPTA’s New Payment Technologies Project, led the workshop. This paper summarizes Kane’s presentation and the ensuing discussion. In addition, this paper offers some thoughts on why the modernization of transit-fare payment systems has begun around the country; what obstacles still stand in the way of using credit, debit, and prepaid cards to pay fares; and what this movement means for consumer payments generally. * Payment Cards Center, Federal Reserve Bank of Philadelphia, Ten Independence Mall, Philadelphia, PA 19106. E-mail:
[email protected]. The views expressed here are not necessarily those of this Reserve Bank or of the Federal Reserve System. I. Introduction In just over a decade more than half of the nation‟s largest public transit agencies have modernized or begun projects to modernize their transit fare payment systems, all with a focus on implementing electronic payments based on the use of contactless cards.1 As a result, contactless payment cards (credit cards, debit cards, or prepaid cards) can now be used, or will soon be able to be used, to pay for rides on public transportation in most major U.S.