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NDOT Statewide Integrated Transportation Reliability Program ______ ______________________________________________ NDOT Statewide Integrated Transportation Reliability Program _____________________ DRAFT Technical Memorandum No. 6 – Performance Measurement Plan Prepared by: October, 2009 092202013 Copyright © 2009, Kimley-Horn and Associates, Inc. TABLE OF CONTENTS DRAFT – PERFORMANCE MEASUREMENT PLAN 1. OVERVIEW OF PERFORMANCE MEASUREMENT PLAN ................................................................. 1 1.1 What is Performance Measurement and Why Use it? ......................................................... 1 1.2 How Performance Measurement is Used in Other States .................................................... 2 1.3 How Can Performance Monitoring Benefit NDOT and its Partners? ................................ 4 1.4 How is Transportation Performance Currently Being Monitored? .................................... 4 1.5 What is the Best Way to Measure Reliability in Nevada? ................................................... 5 1.6 How Do Performance Measures Relate to ITRP Strategies?............................................. 10 2. OUTCOME-BASED PERFORMANCE MEASURES .......................................................................... 11 3. ACTIVITY-BASED PERFORMANCE MEASURES ........................................................................... 23 4. PERFORMANCE MEASUREMENT REPORTING ............................................................................ 33 1.1 Overview of the Process and Progress ................................................................................ 33 1.2 Performance Scorecard ...................................................................................................... 33 1.3 Performance Measure Summaries ..................................................................................... 33 APPENDIX A – LITERATURE REVIEW ................................................................................................ 39 APPENDIX B – PERFORMANCE MEASUREMENT PLAN DEVELOPMENT ............................................. 43 B.1 Initial Development and Refinement of Performance Measures ....................................... 43 APPENDIX C – EXISTING PERFORMANCE MONITORING ................................................................... 45 C.1 Performance Monitoring Per Assembly Bill 595 ................................................................ 45 C.2 FAST Performance Measures............................................................................................. 46 C.3 Planned ITS Improvements ................................................................................................ 46 C.4 FAST Performance Measures............................................................................................. 48 092202013 NDOT Statewide ITRP Draft Tech Memo #6.doc DRAFT Performance Measurement Plan i 10/09 TABLE OF CONTENTS DRAFT – PERFORMANCE MEASUREMENT PLAN LIST OF FIGURES Figure 1 – UDOT Assessment of Freeway Commute Speeds Over Time ............................................... 3 Figure 2 – NDOT ITRP Performance Measures Categories ................................................................... 7 Figure 3 – Outcome-Based Performance Measures ................................................................................ 8 Figure 4 – Activity-Based Performance Measures ................................................................................. 9 Figure 6 – Example Overview Section of Performance Measurement Report ....................................... 35 Figure C.1 – FAST Freeway Network ................................................................................................. 47 LIST OF TABLES Table 1 – WSDOT Before and After Analysis of Congestion Relief Projects ......................................... 2 Table 2 – WSDOT Before and After Analysis of Collision Rates after Cable Barrier Installation ........... 3 Table 3 – Relationship of Performance Measures and Strategies .......................................................... 10 Table 4 – Example of a Performance Measurement Scorecard ............................................................. 36 Table A.1 – Documents Reviewed ...................................................................................................... 39 092202013 NDOT Statewide ITRP Draft Tech Memo #6.doc DRAFT Performance Measurement Plan ii 10/09 1. OVERVIEW OF PERFORMANCE MEASUREMENT PLAN The goal of the Nevada Statewide Integrated Transportation Reliability Program (ITRP) is to identify regional and statewide strategies to improve the reliability of travel. A key element of this project is the development of a performance measurement plan to evaluate transportation system operation conditions and to quantify the level of congestion on the system. This document provides an overview of how performance measurement can benefit the Nevada Department of Transportation (NDOT) and its partners to support ITRP and reliability focused planning. 1.1 What is Performance Measurement and Why Use it? Performance measurement is the collection, analysis, and reporting of data to track and assess resources used, work produced and whether specific goals are achieved. An important aspect of performance measurement is an analysis of why goals are (or are not) being achieved, and accomplishments to meet goals. Performance measurement is a tool that provides both the public and public agency staff with a way to assess what improvements are working, how the transportation system is operating, and how funding can be used most efficiently to improve the transportation system. Performance measurement provides benefits as shown below. 092202013 NDOT Statewide ITRP Draft Tech Memo #6.doc Performance Measurement Plan 1 10/09 1.2 How Performance Measurement is Used in Other States Many Federal, State and local agencies are using performance measurements to assess progress in meeting goals. Appendix A provides a summary of literature that was reviewed to assess best practices in performance measurement. More and more states are using performance measures to demonstrate to the public that wise investments are being made in their transportation systems, and to assess the effectiveness of transportation improvements. Some examples of how performance measurement has improved operations and reliability are provided below. Technical Memorandum Number 3, Best Practices Reference Guide, also provides additional examples, particularly in the area of travel time reliability measures. Washington Department of Transportation: Washington State Department of Transportation (WSDOT) produces a “Gray Notebook” on a quarterly basis, which provides in-depth reports on agency and transportation system performance. The purpose of the Gray Notebook is to keep WSDOT accountable to the Governor, the Legislature, Washington State citizens, and transportation organizations. The Gray Notebook is organized into five sections devoted to those strategic goals, each marked by a page that recaps WSDOT’s goals for Safety, Preservation, Mobility/Congestion Relief, Environment, and Stewardship. Although The Gray Notebook is WSDOT’s main performance reporting tool, there are many other related accountability and performance products available through the WSDOT website. Performance measurement was used to demonstrate the effectiveness of congestion relief projects. Table 1 shows how speeds were increased and travel times reduced as a results of road widening projects. Table 1 – WSDOT Before and After Analysis of Congestion Relief Projects Source: Washington State Department of Transportation, Delivering Safety and Congestion Relief on State Highways, Oct 2008 Performance measurement showed how crash rates were reduced by installing safety improvements such as cable median barriers and centerline rumble strips. These projects showed measureable safety benefits. Table 2 shows an excerpt of this analysis for an assessment of cable barrier installations. 092202013 NDOT Statewide ITRP Draft Tech Memo #6.doc Performance Measurement Plan 2 10/09 Table 2 – WSDOT Before and After Analysis of Collision Rates after Cable Barrier Installation Source: Washington State Department of Transportation, Delivering Safety and Congestion Relief on State Highways, Oct 2008 Utah Department of Transportation: The Utah Department of Transportation focuses on four main strategic goals which are: Take Care of What We Have - Focusing on keeping the transportation system in good condition, so its serviceable life can be maximized. Make the System Work Better - Managing traffic congestion and optimizing performance by incorporating new technologies, strategies and design features. Improve Safety - Reducing the number of traffic-related fatalities on state roads to zero. Increase Capacity - Implementing capacity improvement projects. Performance measures are summarized in an annual document. The current document is entitled “2009 Strategic Direction and Performance Measures.” An example of how performance measurement is used is shown in Figure 1, which shows how average freeway commute speeds from downtown Salt Lake City were reduced as a result of road improvements. The graphic shows that measurable improvements in travel speeds occurred. Source: 2009 Strategic Direction and Performance Measures, UDOT Figure 1 – UDOT Assessment of Freeway Commute Speeds Over Time 092202013 NDOT Statewide ITRP Draft Tech Memo #6.doc Performance Measurement Plan 3 10/09 1.3 How Can Performance Monitoring Benefit NDOT and its Partners? Performance
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