Programme #CIP16 Friday 1st of July 2016 09:30 – 18:00

Venue: Management School Sint-Jacobsmarkt 9-13, Antwerp (2000) Programme is subject to possible last minute changes

09:30 Registration and welcome coffee/tea at the Foyer

10:00 Welcome and introduction of the day at KS 203 Prof. Dr. Bart Cambré Associate Dean Research – Antwerp Management School (Belgium)

10:20 Keynote: Effective communication during the Brussels airport & subway attacks and other elevated terrorist threats in Belgium

Peter Mertens Coordinator and spokesman – Federal Crisis Center (Belgium)

11:00 Keynote: Coordinated crisis communication: lessons learned in Swedish governments, agencies and society

Stina Wessling Wessling Kommunikation AB (Sweden)

11:40 Comfort break Foyer

12:00 The "Bubble of Knowledge" project: a closer look KS 203 Discussion and member mapping by the “BoK” team Jan Vervoort – David Matthys – Tim Van Achte

13:00 Lunch Foyer

During the lunch we want to provide you with the possibility to learn more about CIP Institute and our various activities. Join us for these short sessions:

L1: Annual Report L2: Overview of all L3: Strategic L4: The Future of 2015-2016 current Institute Partnerships & our Institute Activities Sponsorships Luc Claessens (BE) Hugo Marynissen (BE) Adco member Stijn Pieters (BE) Ute Bock (Switzerland) Board member Board & Exco member Adco member

For more information on keynotes and speakers, please refer to http://blog.cipinstitute.org

Please turn over  14:00 Introduction of workshops CIP-representatives guide attendees to rooms

Track A at KS 204 Track B at KS 103 Track C at KS 104 Civilian Participation Chaos, Complexity, Resilience Perception of Risk Introduction: Peter Mertens Introduction: Dr. Tim Summers Introduction: Stina Wessling

14:15 A1: Spontaneous B1: What might we do C1: Current and emerging volunteers and crisis differently in a world where challenges in risk and communication during a uncertainty and non- crisis perception for the disaster. How to deal with predictability are ever nuclear sector. citizen participation present and chaos is Dr. Wim Uyttenhove initiatives. Research performed normal? An ongoing research The Binding Energy (BE) at & project by the CIP Institute. Campus Vesta. Dr. Mike Lauder Yves Stevens Alto42 Ltd. (UK) Province of Antwerp (BE) Dr. Hugo Marynissen Antwerp Management School (BE)

This is a continuous track 15:05 Possibility to switch between track B & C (with a small break)

15:10 A2: Flipping the response: B2: Drawing the line: Cross- C2: Better risk What can self-organizing boundary coordination communication about communities do for you processes in emergency fires involving hazardous during a crisis? Findings from management. materials. Risk perception COBACORE funded by the EU. and the mental models Dr. Jeroen Wolbers Research findings. Kenny Meesters VU University Amsterdam (NL) approach. Delft University of Technology (NL) Luc Wassenberg Dr. Frans Greven Vigiles (NL) Public Health Services, Groningen (NL)

16:00 Comfort break Foyer

16:30 Keynote: Hacker, Hoaxer, Whistleblower, Spy. KS 203 Critical advice for protecting your organization from hackers stealing your data, turning it into a hostage situation and a media circus

Dr. Timothy Summers Executive Advisor and Strategist – Summers & Company (US)

17:15 "Couch session" with the keynote speakers covering various topics captured during the day

17:45 Closing arguments & next steps Juan Manuel Dominguez SD Group (Spain) Dr. Hugo Marynissen Antwerp Management School (Belgium)

18:00 End of the conference

18:00 Drink and surprise act! "Hof van Liere" at walking distance (Prinsstraat 13)

19:00 Dinner (facultatively) Hof van Liere