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DATH Y 1 TUESDAY 9 MARCH 2021 DATH Y 2 The official international daily of IFTM Top Resa TUESDAY 9 MARCH 2021 The official international daily of IFTM Top Resa HALL 1 HALL 1 STAND 201 STAND 085 HALL 1 HALL 1 STAND 201 STAND 085

A “WONDERFUL” YEAR IFTM TOP RESA OPENS ITS GATES TO NEW A FAST-EVOLVING DESTINATIONS AND FRESH IDEAS TOURISM DYNAMIC UNE ANNÉE MAGNIFIQUE IFTM TOP RESA UNDERLINES STRENGTH OF IFTM TOP RESA OUVRE SES PORTES À DE NOUVELLES FRENCH OUTBOUND AND INBOUND TOURISM DESTINATIONS ET À DES IDÉES NOVATRICES UNE DYNAMIQUE TOURISTIQUE EN RAPIDE

NEWS ÉVOLUTION #05 IFTM TOP RESA SOULIGNE LA FORCE DU TOURISME ÉMETTEUR ET RÉCEPTEUR DE LA NATURE IN THE RAW

REGION REGION #18 #18

#12 #12 EUROPE EXCLUSIVE EXCLUSIVE ASIA SPECIAL FEATURE INTERVIEW INTERVIEW SPECIAL FEATURE NIA NISCAYA MICHEL DURRIEU #24 Deputy Minister, Tourism General Director, Regional Marketing Development, Tourism Board, Ministry of Tourism of Nouvelle- CULTURAL Indonesia NATURE TOURISM #26 TOURISM Start Planning Your Magical Journey Start Planning Your Magical Journey to Wond ful Indonesia to Wond ful Indonesia

Likupang, North Sulawesi Mandalika Beach, West Nusa Tenggara

DATH Y 3 TUESDAY 9 MARCH 2021 The official international daily of IFTM Top Resa

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IFTM TOP RESA MEANS BUSINESS WHETHER IT’S FOR BUSINESS TRAVEL, OR JUST DOING DEALS, IT’S THE UNAVOIDABLE ANNUAL MEETING SPOT IFTM TOP RESA VEUT DIRE BUSINESS NEWS QU’IL S’AGISSE DU VOYAGE D’AFFAIRES OU DES ÉCHANGES COMMERCIAUX, C’EST LE RENDEZ-VOUS ANNUEL INCONTOURNABLE

REGION #12 #12 AFRICA EXCLUSIVE & MIDDLE EAST INTERVIEW SPECIAL FEATURE PATRICK ZENTNER #20 Director, Aquarela Travel CYCLING TOURISM Start Planning Your Magical Journey to Wond ful Indonesia Lake Toba, North Sumatra NEWS LIVE FROM THE SHOW

SPECIAL KEY BENEFITS iftmdaily.com FOR EXHIBITORS: FEATURES ATTRACT TRADE VISITORS MAXIMISE BUSINESS AT IFTM TOP RESA GIVE BUYERS THE STRATEGIC REGIONAL INFORMATION THEY NEED SPOTLIGHTS IFTM DAILY IS THE EXCLUSIVE OFFICIAL DAILY MAGAZINE OF IFTM TOP RESA FIGURES & READER PROFILE TESTIMONIALS* Source: IFTM Top Resa - MAP Pro 2018 Sophie Denise Former (Communication & + 34,000 Promotion Manager of Comité Trade Visitors Martiniquais du Tourisme)

We were very happy about our communication in IFTM Daily. When arriving at our booth, trade visitors and media were already well informed about ’s strategy and latest news, after having read our VISITORS 2% BY SECTOR Associations 5% communication in the magazine. This is a great sales 7% Other sectors support for our team and sub-exhibitors. Technologies 9% Event Agencies Sarangi Thilakasena 4% Asst.Director / Marketing Services 38% of Sri Lanka Tourism Promotion Travel Agencies Bureau 7% Hotels 6% I would like to express my sincere thanks to the team for Carriers It enables exhibitors to communicate all (Airlines, Rail, Car Hire, ensuring best ever publicity for Sri Lanka in IFTM Daily Ferries, River) relevant information, intelligently, directly to 5% this year. their customers (buyers and decision-makers). Coach & 17% Group Operators Tour Operators It is THE source of information for all trade Nadia Van Cleven professionals and international press, and Former (President of Carrefour covers the event live from the fair. Voyages) 18% Multi - channel communication to ensure Foreign Visitors maximum visibility and reach your target anytime, everywhere! The content of IFTM Daily is relevant and useful for ORIGIN visitors as well as for exhibitors, it gives a great overview DATH Y 1 TUESDAY 9 MARCH 2021 The official international daily of IFTM Top Resa OF TRADE of the market data and the strategies of decision- HALL 1 HALL 1 STAND 201 STAND 085 VISITORS makers in the industry. A “WONDERFUL” YEAR IFTM TOP RESA OPENS ITS GATES TO NEW 82% DESTINATIONS AND FRESH IDEAS French Visitors UNE ANNÉE MAGNIFIQUE

IFTM TOP RESA OUVRE SES PORTES À DE NOUVELLES IFTM Daily / 2018 Mockup DESTINATIONS ET À DES IDÉES NOVATRICES Frédéric Lorin Director of IFTM Top Resa Trade Fair

NEWS #05

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REGION #18

#12 EUROPE EXCLUSIVE IFTM Daily has become an essential part of the IFTM Top SPECIAL FEATURE INTERVIEW OBJECTIVES NIA NISCAYA Deputy Minister, Tourism Resa / MAP Pro communication ecosystem. Produced Marketing Development, Ministry of Tourism of CULTURAL Indonesia OF VISIT TOURISM #26 14% by the renowned “information intelligence” specialists e-MAGAZINE e-MAILING MICE Cleverdis, this publication fulfils a vital role in enabling Start Planning Your Magical Journey to Wond ful Indonesia exhibitors to communicate effectively with their current and potential clients

Likupang, North Sulawesi

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24% Business Tourism The partnership founded with Cleverdis for the publication of IFTM Daily underlines the will of Reed Exhibitions France to equip itself with a tool destined to developing the international dimension of the show, providing exhibitors and visitors with quality content.

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HALL 1 HALL 1 STAND 201 STAND 085 CONTENTS A FAST-EVOLVING TOURISM DYNAMIC ENGLISH IFTM TOP RESA UNDERLINES STRENGTH OF FRENCH OUTBOUND AND INBOUND TOURISM UNE DYNAMIQUE FRENCH TOURISTIQUE EN RAPIDE ÉVOLUTION IFTM TOP RESA SOULIGNE LA FORCE DU TOURISME EDITORIAL CONTENT ÉMETTEUR ET RÉCEPTEUR DE LA FRANCE SPECIAL FEATURES & REGIONAL SPOTLIGHTS REGION #18

#12 ASIA REGIONS :: DESTINATIONS 19 EXCLUSIVE ASIA INTERVIEW SPECIAL FEATURE MICHEL DURRIEU #24 Destination Asia SPOTLIGHT ON EXPERT General Director, Regional AGENT TRAINING Tourism Board, A close-up look at the Asian tourism market COURSES Nouvelle-Aquitaine International tourist arrivals in The star of the show is still Kong) with a market share of MALAYSIA IN 3 USPs Asia and the Pacific increased by Myanmar, with a massive 51% 27%, followed by Thailand NATURE 13 million (+5%) to 263 million, rise in incoming tourists. Other (14%), Singapore (8%), Discovering friendly Malaysian people, coming according to figures published by countries of note were Malaysia, Malaysia, South Korea and Japan from different cultural backgrounds and traditions, the UNWTO. Asia-Pacific accounts Indonesia and Cambodia, all with (7% each). along with very inexpensive exotic local cuisine. TOURISM for 23% of tourist arrivals in 7% growth. Thailand saw a drop Diverse landscapes in the country offering the world and 30% of turnover of 7% in incoming tourists due to 80% of the international visitors combination of urban and cosmopolitan Kuala ($US377 bn in 2014 – a rise of unrest in the capital Bangkok. to Asia come for holiday / Lumpur, heritage sites, beaches, islands, cool 4% over the previous year). Meanwhile, according to IPK, leisure and 20% for a business hills and mountains, jungles, national parks and the average spending per visitor purpose. rainforest. In terms of growth, Japan in this region is 1,400 Euro per recorded +29% in 2014, Taiwan trip and the mean length of stay is Modern infrastructure allows to easily discover +24%, South Korea +17%, Hong about 8 nights. ::::::::::::::::::::::::: Malaysia via thematic combinations such as Kong +8%, while China was flat. croissance de 7 %. La Thaïlande beach & culture, beach & adventure, gastronomy Start Planning Your Magical Journey In southern Asia, India recorded In all, the most visited travel & culture, shopping, etc. a connu une chute de 7 % du growth of 11% and Sri Lanka destination in Asia is China Content is designed to be highly relevant and nombre d’arrivées de touristes > THE EXPERT AGENT TRAINING COURSE ABOUT MALAYSIA 20% . (including Macao and Hong en raison de troubles connus TAKES PLACE EVERY DAY AT 11:15 AM, IN THE TOKYO ROOM to Wond ful Indonesia par la capitale Bangkok. Parallèlement, selon IPK, la :::::::: Destination Asie moyenne des dépenses par Hindu God, visiteur dans cette région est Batu Caves, Gros plan sur le marché du tourisme de 1 400 euros par séjour et la Selangor, Malaysia durée moyenne des séjours est asiatique d’environ 8 nuits.

useful for trade visitors & press, helping them Les arrivées de touristes augmentation de 29 %, Taiwan Au final, les destinations les Mandalika Beach, West Nusa Tenggara internationaux en Asie- + 24 %, la Corée du Sud + plus visitées en Asie sont la Pacifique ont augmenté de 13 17 %, + 8 %, tandis Chine (Hong Kong et Macao millions (+ 5 %) pour atteindre que la Chine restait stable. comprises) avec une part de 263 millions, selon les chiffres En Asie du Sud, l’Inde a marché de 27 %, suivie de la publiés par l'OMT. L’Asie- enregistré une croissance de Thaïlande (14 %), Singapour Pacifique représente 23 % 11 % et le Sri Lanka a progressé (8 %), la Malaisie, la Corée du des arrivées de touristes dans de 20 %. Sud et le Japon (7 % chacun). le monde et 30 % du chiffre d'affaires (377 milliards de La vedette de la région est 80 % des visiteurs inter- to set their show agenda and define their dollars en 2014 – en hausse toujours le Myanmar, avec une nationaux vers l'Asie viennent de 4 % par rapport à l'année hausse massive de 51 % du pour passer des vacances / précédente). nombre d’arrivées de touristes. loisirs et 20 % pour des voyages Les autres pays en vue sont d’affaires. AMERICAS Travel Destination of International ::::: ZOOM SUR LES FORMATIONS En termes de croissance, en la Malaisie, l'Indonésie et AGENTS EXPERTS 2014 le Japon a enregistré une le Cambodge,T ravtousellers avec une (mark et share) LA MALAISIE EN 3 ARGUMENTS PREVIEW Japan CLÉS DE VENTE South Korea 7% priorities, as well as giving them the “big 7% Other La découverte de l’accueillante population malaisienne, issue de différentes cultures et IFTM TOP RESA 30% Travel traditions, et de la cuisine exotique locale, très Malaysia économique. 7% Destination of Les paysages très variés allant de l’urbaine International et cosmopolite Kuala Lumpur aux sites culturels Singapore en passant par les plages, les îles, les collines Travellers 8% et les montagnes fraîches, les jungles, les parcs (market share) nationaux et la forêt tropicale. Une infrastructure moderne qui permet de picture” with market data and leaders’ strategies. découvrir la Malaisie via des combinaisons de Thailand thématiques telles que la plage & culture, plage & SNEAK PEEK 2021 CARIBBEAN China Source: World Travel Monitor© 2013, 14% (Incl Hong Kong aventure, gastronomie & culture, shopping… IPK International / Macau) > LA FORMATION AGENTS EXPERTS SUR LA MALAISIE EDITION 27% EST ORGANISÉE CHAQUE JOUR À 11H15, SALLE TOKYO

ource orld rael Montor 201 nternatonal IFTM Daily • Tuesday 29th September 2015 Benefit from this unique communication [ 28 September 2021 ]

DATH Y 3 © Emilio Del Prado TUESDAY 9 MARCH 2021 FRANCE The official international daily of IFTM Top Resa HALL 1 HALL 1 platform to get YOUR message across. Contact STAND 201 STAND 085

IFTM TOP RESA WHERE TO GO MEANS BUSINESS IN WHETHER IT’S FOR BUSINESS TRAVEL, OR JUST HOSPITALITY / RESTAURANTS / BARS CLUBS / EVENTS / SHOPPING / CULTURE our editorial team for themes and interview. DOING DEALS, IT’S THE UNAVOIDABLE ANNUAL MEETING SPOT Paris Tips From a Native Bons plans IFTM TOP RESA VEUT DIRE Parisian d'une Parisienne BUSINESS Saadia is a 28-year-old Paris “native”. Living in the 15th Native de Paris, Saadia, 28 ans, vit dans le 15ème NEWS arrondissement and working in a top-end restaurant on the arrondissement et travaille dans un restaurant haut de QU’IL S’AGISSE DU VOYAGE D’AFFAIRES OU DES ÉCHANGES Champs Elysées, she knows some of the more “trendy” places gamme des Champs Elysées. Nous lui avons demandé COMMERCIAUX, C’EST LE RENDEZ-VOUS ANNUEL to go in the French capital. de partager avec vous ses adresses “branchées” de la capitale française… INCONTOURNABLE Around ten years ago, the Mama Shelter opened its doors in Paris’ 20th arrondissement. “It was like Alcazar Restaurant-Bar Il y a environ dix ans, le Mama Shelter ouvrait ème some kind of UFO, it was so different from anything ses portes à Paris dans le 20 arrondissement. we’d seen,” Saadia explains. We accompany her “C’était comme une sorte d'OVNI, tellement to Mama Restaurant, with its large rough tables, différent de tout ce que nous avions vu” nous family-style dishes and its graffitied ceilings. The explique Saadia. Elle nous amène donc au Mama restaurant, avec ses grandes tables brutes, weather is beautiful so we head to the rooftop, ses plats familiaux simples et ses graffitis au awarded best rooftop in Paris by Vogue last June. plafond. Il fait beau, alors direction le Rooftop, “I love having lunch here, especially the Mezze-- REGION élu meilleur rooftop de Paris par Vogue en juin the hummus or Espelette peppers, the guacamole dernier. “J’adore déjeuner ici en commandant and grissino, stracciatella, cherry tomatoes” #12 des Mezzes – houmous au piment d’espelette, Saadia shares. guacamole et gressins, stracciatella tomates cerises” se réjouit Saadia. Next we turn towards the Jardin des Plantes Ensuite direction le Jardin des Plantes où nous where we decide to enjoy the beautiful day by #12 décidons de profiter de cette belle journée pour taking the Batobus, an economical way to take AFRICA emprunter le Batobus, un moyen économique in Paris’ monuments along the Seine. We then head down to pour admirer les monuments parisiens le long de la Seine. Nous & MIDDLE EAST Saint-Germain-Des-Prés and arrive at the restaurant/bar Alcazar. descendons à Saint-Germain-Des-Prés et arrivons au restaurant- EXCLUSIVE “I love the atmosphere of this place, especially its flowery garden- bar Alcazar. “J’adore l’atmosphère de cet endroit avec son style interior. I come here often and settle myself at the balcony Mama Shelter Restaurant intérieur fleuri à l’allure de jardin. J’y viens souvent pour m’installer INTERVIEW ème SPECIAL FEATURE bar and enjoy an exotic-fruit cocktail as if I were in the middle of 109 rue de Bagnolet, Paris 20 au balcon bar et déguster un cocktail à base de fruits exotiques PATRICK ZENTNER the forest” Saadia tell us. comme si j’étais en pleine forêt” nous confie Saadia. #20 We stay on the rive droite and push on towards Invalides before Alcazar Restaurant-Bar Nous restons rive droite et poussons jusqu’aux Invalides avant Director, ème arriving at the spot Saadia chose for our dinner, the Bistrot de 62 rue Mazarine, Paris 6 d’atteindre le lieu que Saadia a choisi pour notre dîner, le Aquarela Travel Maëlle et Augustin, an intimate place with a warm atmosphere. Bistrot de Maëlle et Augustin, une salle intime à l’atmosphère “Try the shrimp risotto or the fillet of sea bass with leek crust” Le Bistrot de Maëlle et Augustin chaleureuse. “Essayez le risotto aux crevettes ou le filet de loup ème Saadia proposes. 39 Avenue Duquesne, Paris 7 de mer avec une croûte de poireaux” nous conseille Saadia. LEISURE CYCLING TOURISM IFTM Daily • Wednesday 27th September 2017 www.iftmdaily.com Start Planning Your Magical Journey DAY 1 to Wond ful Indonesia

Lake Toba, North Sumatra 20 REGIONS / DESTINATIONS THE AMERICAS / LES AMÉRIQUES THE AMERICAS / LES AMÉRIQUES REGIONS / DESTINATIONS 21 GROUP TRAVEL South America Stimulates New York City Tourism in the Americas © Jorge Brazil – Welcoming the World EUROPE The Americas continued to experience growth in tourist arrivals during the first This winter, NYC & Company will be launching a The continued revitalisation of Lower Manhattan, half of 2017 although the largest incoming destination, the United States, saw major new campaign in France entitled, “New York including a new ferry system, and a massive new a contraction in international tourist movements. City – Welcoming the World”. Already launched in development project in Western Manhattan are some other regions, the campaign aims to counter among key points of interest being promoted by According to the latest UNWTO tourism barometer, from local NTOs while additional air capacity to the “à prioris” of a number of tourists about the NYC & Company. total arrivals to the Americas during the first half of Costa Rica and Panama boosted demand. welcome being offered to foreigners in the USA EDITION Cayo Levantado, Samana, Dominican Republic since the change of administration in Washington Reginald Charlot, Managing Director, Tourism 2017 were up by 3% with strong variation from Caribbean countries also attracted more travellers Cayo Levantado, Samana, République Dominicaine one region to another. South America led growth and showed a growth of 4%. DC. Development, Mature Markets, explains that fam with arrivals up by 6%. This performance is due to “Given the geopolitical situation we are really tours are still an important part of his organisation’s a recovery in regional outbound markets following Finally, North America had the smallest growth, pushing the message that highlights our diversity,” strategy: “We need to show the agents what’s new years of economic stagnation. Double-digit growth largely influenced by a decline in arrivals to the NO DAMAGE IN TOURISTIC stated Christopher Heywood, Senior Vice President, and different in New York so they can communicate was recorded for Uruguay (+27%), Colombia United States. USA inbound was down by 4% with REGIONS OF THE DOMINICAN Global Communications, for NYC & Company. “We that back to their clients. We also do product (+20%), Chile (+17%) and Paraguay (+12%). sharp declines from Mexico, the Middle East and oppose any impediment to international travel. We manager and marketing manager fams as well” Central America recorded a jump in arrivals by 5% . However, Canada was up by 6% REPUBLIC have been very vocal about trying to make sure due essentially to dynamic marketing campaigns and Mexico by 12% New York is well positioned to welcome as many STAND E055 Tourism in the Dominican Republic has not been » visitors as possible.” impacted by hurricane Irma in the Caribbean. According to the Ministry of Tourism, all the infrastructures in the island’s main tourist destinations are operational. AIRLINES Roads, ports, airports, water and electricity supply are © Gavin Rough working properly. (L-R) & MEDITERRANEAN , 2017, during Visit California press » STAND C045 conference at IFTM Top Resa Reginald Charlot Alicia Aylies, , pendant la conférence de presse de Visit California lors d'IFTM Top Resa Managing Director, PAS DE DOMMAGE POUR LES Tourism Development, Mature Markets RÉGIONS TOURISTIQUES DE LA Directeur Général du RÉPUBLIQUE DOMINICAINE développement touristique pour les marchés matures “CALIFORNIA DREAMIN” [ 5 October 2021 ] Le tourisme dominicain n’a pas été impacté par le passage de l’ouragan Irma dans les Caraïbes. Selon Christopher AT IFTM TOP RESA le Ministère du Tourisme, toutes les infrastructures Heywood Considered French travellers’ favourite US state, des principales destinations touristiques de l’île Senior Vice President, California made a splash during IFTM with a press fonctionnent normalement. Routes, ports, aéroports, Global Communications, conference presenting the coming trip of Miss France alimentation en eau et en électricité sont totalement NYC & Company candidates to California. opérationnels. Senior Vice-président The event hosted Miss France organiser Communication, » STAND C045 in presence of Michel Monvoisin, CEO of Air Tahiti Ruins of the Ciudad Perdida, Sierra Nevada de Santa Marta, Colombia NYC & Company Ruines de Ciudad Perdida, Sierra Nevada de Santa Marta, Colombie Nui and Murielle Nouchy, Director of Visit California. Another important event was also the launch by Alicia Aylies, Miss France 2017, of "California Star", a platform allowing the trade to better sell the destination. L’Amérique du Sud stimule VAT ON HOTELS REIMBURSED le tourisme des Amériques FOR TOURISTS IN ARGENTINA New York City - Accueillir le monde » STAND G055 Argentina now reimburses VAT to travellers, who need to present a passport proving that they are not Les Amériques ont continué d’enregistrer une croissance de leurs arrivées resident in the country. Reimbursement is authorised Cet hiver, NYC & Company lancera une nouvelle La poursuite de la revitalisation de Lower “CALIFORNIA DREAMIN” touristiques durant le premier semestre 2017 même si les Etats-Unis ont for accommodation booking done directly or through campagne majeure en France intitulée “New York Manhattan, avec un nouveau système de ferry, et COACH SERVICES À IFTM TOP RESA enregistré une diminution du nombre d’arrivées de touristes internationaux. a travel agency. City - Welcome the World”. Déjà lancée dans un nouveau projet de développement massif dans Etat préféré des Français aux Etats-Unis, la Californie STAND C051 d'autres pays, la campagne vise à contrer les “a l'ouest de Manhattan font partie des principaux » crée l’évènement durant le salon IFTM. Selon le dernier baromètre de l’OMT, le total des que la demande était stimulée par l’ouverture de priori” d'un certain nombre de touristes au sujet points d'intérêt promus par NYC & Company. Une conférence de presse accueillait Sylvie Tellier, arrivées vers les Amériques a connu une hausse de nouvelles lignes vers le Costa Rica et le Panama. de l'accueil réservé aux étrangers aux Etats- REMBOURSEMENT DE LA TVA Directrice Générale du Comité Miss France, pour 3 % durant le premier semestre avec d’importantes Les Caraïbes ont également attiré plus de Unis depuis le changement d'administration à Reginald Charlot, directeur général du présenter le prochain voyage des candidates Miss variations selon les destinations. L’Amérique du voyageurs avec une croissance de 4 %. SUR LES HÔTELS POUR LES Washington. développement touristique pour les marchés France en Californie aux côtés de Michel Monvoisin, Sud a enregistré la meilleure performance à +6 %, matures, explique que les “fam tours” sont TOURISTES EN ARGENTINE PDG d’Air Tahiti Nui et Murielle Nouchy, Directrice un résultat dû à la reprise des marchés émetteurs Finalement, c’est l’Amérique du Nord qui a “Compte tenu de la situation géopolitique, nous toujours une part importante de la stratégie de L’Argentine rembourse désormais aux touristes (qui de Visit California. Autre évènement important : le régionaux après des années de stagnation enregistré la croissance la plus faible, influencée mettons vraiment en avant un message qui l’organisation : “Nous devons montrer aux agents peuvent présenter un passeport prouvant qu’ils lancement par Alicia Aylies, Miss France 2017, économique. L’Uruguay (+27 %), la Colombie par la diminution des arrivées vers les Etats-Unis souligne notre diversité” a déclaré Christopher ce qui est nouveau et différent à New York afin ne sont pas résidents en Argentine) la TVA sur leur de “California Star”, une plateforme qui permet aux (+20 %), le Chili (+17 %) et le Paraguay (-4 %), en particulier avec la baisse des arrivées Heywood, Senior Vice-président Communication qu'ils puissent le faire savoir à leurs clients. Nous hébergement. Le remboursement est autorisé pour les professionnels du tourisme de mieux vendre la (+12 %) ont enregistré des progressions à deux en provenance du Mexique, du Moyen-Orient et de de NYC & Company. “Nous nous opposons à tout organisons aussi des visites à l’intention des chefs réservations d’hébergement de manière directe ou via destination. chiffres. l’Amérique Latine. En revanche, le Canada et le obstacle au voyage international. Nous avons de produits et des responsables marketing” une agence de voyages. L’Amérique Centrale a vu ses arrivées progresser Mexique ont vu leur tourisme progresser de 6 % et essayé de faire savoir clairement que New York STAND C051 STAND G055 de 5 % grâce au dynamisme des campagnes 12 % respectivement » était bien placée pour accueillir autant de visiteurs » STAND E055 » marketing des offices de tourisme locaux tandis que possible”. IFTM Daily • Wednesday 27th September 2017 www.iftmdaily.com IFTM Daily • Wednesday 27th September 2017 TOUR OPERATORS FRANCE DAILY SECTIONS NETWORKS MEDICAL TOURISM SHOW NEWS EXCLUSIVE RESPONSIBLE TOURISM The top stories of the day of interest INTERVIEWS - SUSTAINABLE to international trade visitors, Given the calibre of many of those DEVELOPMENT DAYS including major announcements & presenting conferences and keynotes, @ IFTM TOP RESA debates. where possible we not only give a CSR (Corporate Social Responsibility) and DAY 2 DIGITAL précis of their conference, but also eco-tourism - initiatives to reduce our TRAVEL HUB ASIA PACIFIC field exclusive comments that are impact on our planet. EDITION IFTM TOP RESA specifically destined to our readers. [ 6 October 2021 ] CAR RENTAL CONFERENCES MOUNTAIN TOURISM As trade visitors hop from one stand WHERE TO GO FRANCE to another, they no doubt regret not TRADE TALKS IN PARIS SUSTAINABLE TOURISM being able to attend some of the top Tour Operators and Travel Agents A definitive guide on where to go VILLAGE START-UP VILLAGE / conferences. We cover all conferences explain their current key concerns and out in Paris to make the international of interest to trade visitors. discuss some of the most interesting visitors feel much more “at home” in INNOVATION VILLAGE offers they have seen at the show. this exciting city. PRESS & BLOGGER CORNER DAY 3 BUSINESS & MICE MIDDLE EAST Top journalists at IFTM Top Resa BUSINESS CLUB explain why they’re here and what EDITION AFRICA their personal “IFTM highlights” are. [ 7 October 2021 ] CRUISES INDIAN OCEAN

MARKET TRENDS EDITORIAL OPPORTUNITIES • Coverage of your company’s main FRANCE Important industry trends and FOR EXHIBITORS news, events and press conferences interviews with leading analysts from organisations such as UNWTO, WTTC, • A strategic platform for your Top How to be part management / Government officials IPK, PhocusWright, Deloitte, etc. of IFTM Daily? • Contributions and thought leadership REVIEW OUTLOOK FOR 2022 for our Regional Spotlights and Special Provide us with your input: EDITION A LOOK BACK AT KEY HIGHLIGHTS Features OF IFTM TOP RESA 2021 [ 15 October 2021 ]

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DATH Y 1 TUESDAY 9 MARCH 2021 The official international daily of IFTM Top Resa Une bel été après HALL 1 HALL 1 STAND 201 STAND 085 un hiver difficile

22 REGIONSpour / DESTINATIONS les tour- ASIA-PACIFIC / ASIE-PACIFIQUE

René-Marc Chickli opérateurs PRINT / AD OPPORTUNITIES President, SETO Président du SETO A “WONDERFUL” YEAR Après une année exceptionnelle La crise des ”gilets jaunes”, en 2018 pour les tour-opérateurs entre novembre 2018 et IFTM TOP RESA OPENS ITS GATES TO NEW The governor’s mansion in Kampot avril 2019, a cassé cette La résidence du gouverneurmembres à Kampot du Syndicat des Entreprises du Tour Operating, dynamique. “Le mouvement a

DESTINATIONS AND FRESH IDEAS Discover Japan’s HALL PLAN A great summer la crise des “gilets jaunes” a eu un impact”, explique René- eu un impact négatif. L’activité Marc Chikli, Président du SETO. legendary Hyogo castles UNE ANNÉE MAGNIFIQUE after a difficult winter semble avoir repris en été. Ses membres ont enregistré une baisse des voyages à forfait de 3,4 % avec 1,4 million de IFTM TOP RESA OUVRE SES PORTES À DE NOUVELLES 2018 restera comme la meilleure Few people have ever heard of the Hyogo region in Japan, although it for tour operators clients pour un volume d’affaires année de la décennie pour is considered the land of castles in the archipelago. A perfect place to DESTINATIONS ET À DES IDÉES NOVATRICES de 1,7 milliard d’euros. After an exceptional year in 2018 November 2017 and October explains René-Marc Chikli, les tour-opérateurs membres plunge into a sublimed Japan. for tour operators members 2018, recorded 4.35 million President of SETO. Its members du SETO qui, entre novembre Selon René-Marc Chickli, une The Hyogo Prefecture is present at be discovered. The most famous of of SETO (Union of French clients (8.6% more than 2017) recorded a 3.4% decline in 2017 et octobre 2018, ont IFTM Top Resa to promote one of them is Takeda in the Tajima district. € tardive reprise de l’activité a fait Tour Operating Companies), with sales of 4.49 billion package travel with 1.4 million compté 4,35 millions de clients Japan's richest heritages: castles. The castle is perched on the top of € jour à partir d’avril-mai pour the “yellow vests” crisis had (7.4%). These results were customers and sales of 1.7bn It is said that the region, located a mountain and seems to float in (+8,6 % par rapport à l’année la saison d’été. Cette inversion a negative impact. However, driven by the comeback of North northwest of Osaka and Kobe, the clouds. Another unforgettable précédente) pour un volume laisse entrevoir un dynamisme NEWS activity seems to have been Africa and the popularity of » STAND 1-R78 has about a thousand of them. place, Himeji Castle, is a UNESCO © Maya Angelse d’affaires de 4,49 milliards picking up this summer. Mediterranean destinations. des ventes de dernière minute In ancient Japan, castles were World Heritage Site. With its bright EDITORIAL #05 d’euros (+7,4 %). Des résultats Cambodia’s less pour les départs en très haute designed as landmarks for travellers. white stones, it is probably the 2018 will remain the best The "yellow vest" crisis, during portés par le retour en force de saison Visitors can set along the Hyogo highlight of this discovery tour year of the decade for SETO the winter, broke this dynamic. travelledl’Afrique du citiesNord et la popularité Castle Route with monuments tour operators who, between "The movement had an impact," de la Méditerranée. » STAND 1-R78 worthy of Japanese legends. There » STAND 1-U127 NATURE are more than 21 historical ruins to Richard Barnes The cities of Battambang, Kampot and Kratie are the focus of a new Editor-in-chief IN THE RAW promotional campaign by the Ministry of Tourism of Cambodia to attract tourists to new areas. Frédéric Lorin The Himeji castle in the Hyogo region Tourism Division Director, Reed Expositions France Le château de Himeji dans la région de Hyogo Different trails Directeur de la division tourisme, As Phnom Penh, Siem Reap and 800 historical buildings, Kampot 300 Reed Expositions France REGION for different players Sihanoukville attract 80% of all foreign while Kratie is the only town located One of the big headaches 11 themes, identified by #18 arrivals to the Kingdom, Cambodia’s along the Mekong River. of getting around a major a logo and colour to guide Ministry of Tourism in cooperation trade show is simply how visitors and promote to plan one’s movement exhibitors. From digitisation with the French Development According to the ministry, the AFD around the show floor to to artificial intelligence Agency (Agence Francaise de intends to help with the preservation enable efficient use of time. and virtual & augmented Morning Different kinds of visitors reality, all the innovations by Frédéric #12 Developpement, AFD) are looking to of the towns’ old buildings and turn will not want to see the for today’s and tomorrow's Lorin same things, and they can travellers will be revealed Briefing grow tourism in new destinations. them into “inclusive” tourist cities in a lose time trying to figure to visitors. These 11 routes sustainable manner. “Cambodia wants out where to go next. cover the main themes in The 41st edition of IFTM Top Resa is opening more than ever, experience, acquisition and EUROPE the tourism market. They today in the presence of Annick Girardin, customer retention are part of the challenge EXCLUSIVE Due to their mix of Khmer and colonial to build and strengthen its tourism For the first time, IFTM are available in the mobile Minister for Overseas, France, along with of creating emotion. Top Resa is this year app and in the booklets tourism ministers from around the world, buildings, the Ministry and the AFD sector to a new level, especially proposing a “smart” distributed at the show and professionals of the travel tourism To this end, over the past three years, IFTM SPECIAL FEATURE INTERVIEW believe that the provincial capitals with European tourists,” declared a solution to this dilemma. entrance. industry. Top Resa has cemented its technological Entitled, “The Meeting It’s just another great shift. After creating the Start-Up Contest, NIA NISCAYA of Battambang, Kampot and Kratie spokesman for the Ministry of Tourism Roads”, 11 meeting innovation proposed by France’s success in the field of travel and Hackathon, TechZone and Digital Day, this trails are proposed with IFTM Top Resa! tourism can only continue through ongoing year, we are inaugurating, with a special Deputy Minister, Tourism can attract visitors as second-tier innovation and creativity. New technologies cocktail event this afternoon, a major new destinations. Battambang has some STAND 1-L152 and the digitalisation of the travel industry addition, the Innovation Village. In the heart Marketing Development, » are essential to remain competitive and of the TechZone, this space focuses on Ministry of Tourism of in the search for “smart” inspiration. Now inspiring creations A chacun son parcours Indonesia de visite CULTURAL L’un des problèmes pour les et accroître la visibilité des visiteurs dans un grand salon exposants. De la digitalisation TOURISM #26 Les destinations hors © IFTM Top Resa © IFTM Top professionnel réside dans la jusqu’à l’intelligence artificielle Le briefing planification efficaces de la en passant par la réalité de F rédéric visite avec le peu de temps virtuelle & augmentée, toutes Lorin des sentiers battus du A la découverte des châteaux imparti. Chaque visiteur ne les innovations des voyageurs matinal voudra pas voir les mêmes d’aujourd’hui et de demain ème choses qu’un autre et risque de vous seront divulguées. La 41 édition d'IFTM Top Resa s'ouvre jamais, l'expérience, l'acquisition et la perdre du temps. aujourd'hui en présence d'Annick Girardin, fidélisation de la clientèle font partie du défi Cambodge japonais légendaires Ces 11 parcours répondent Ministre des Outre-Mer, ainsi que de de créer de l’émotion. STAND 1-P107 STAND 1-V74 STAND 1-M51 Pour la première fois, IFTM aux principales thématiques du ministres du tourisme et de professionnels Top Resa propose cette année marché du tourisme. Ils sont du tourisme venus du monde entier. À cette fin, IFTM Top Resa a concrétisé son Start Planning Your Magical Journey une solution “intelligent” à ce disponibles sur l'application virage technologique au cours des trois Battambang, Kampot et Kratie sont au centre d'une nouvelle du Hyogo dilemme. Intitulés “Les Parcours mobile et dans les brochures Le succès de la France dans le domaine dernières années. Après avoir créé le StartUp campagne de promotion du Ministère du Tourisme du Cambodge de Visites”, 11 parcours sont distribuées à l'entrée du salon. des voyages et du tourisme repose sur Contest, le Hackathon, la TechZone et le proposés avec 11 thèmes, Encore une grande innovation une innovation et une créativité de tous Digital Day, nous inaugurons cette année, to Wond ful Indonesia pour mieux attirer des touristes vers de nouvelles destinations. Peu de voyageurs ont entendu parler de la région de Hyogo au Japon, identifiés par un visuel et une du salon IFTM Top Resa ! les jours. Les nouvelles technologies et avec un cocktail spécial cet après-midi, un couleur pour guider les visiteurs la numérisation de l'industrie du voyage nouvel ajout majeur : le Village Innovation. pourtant la terre des châteaux dans l’archipel. Une région parfaite pour sont essentielles pour rester compétitifs et Au coeur de la TechZone, cet espace met en Pour réduire la pression touristique visiteurs en étant promues destinations plonger dans un Japon sublimé. rechercher des idées novatrices. Plus que avant des créations sources d’inspiration à Phnom Penh, Siem Reap et secondaires. Battambang recense Sihanoukville qui attirent environ quelques 800 bâtiments historiques, La préfecture de Hyogo est présente à ruines classées monuments historiques, la IFTM Daily is a CLEVERDIS Publication - 65 avenue Jules Cantini - Tour Méditerranée – 13006 , France • Tel: + 33 442 77 46 00 • SARL capitalised at e155,750 • VAT FR 95413604471 • RCS Marseille 413 604 471 • [email protected] • www.cleverdis.com • [email protected] • www.iftmdaily.com 80 % des arrivées au Cambodge, le la petite ville de Kampot environ 300, • Publisher: Gérard Lefebvre • Managing Director: Jean-François Pieri • Publishing Director: Jean-Guy Bienfait • Editor-in-chief: Richard Barnes • Head of Editorial team: John Falchetto • Editorial team: Luc Citrinot • Art Director: Hélène Beunat • Distribution Manager: Jasdeep Singh IFTM Top Resa pour promouvoir l’un des plus célèbre étant celle de Takeda, dans le • With the participation of: Bettina Badon, Siyu Geng, Benjamin Klene, Luciana Lodolo, Dominic Streuber • To contact them : first name.last [email protected] • Cover: © Indonesia Ministry of Tourism • Printing: Imprimerie Frazier, Paris, France. ministre cambodgien du tourisme en tandis que Kratie est la seule ville située plus riches patrimoines du Japon : celui district de Tajima. Un château perché au IFTM Top Resa is a Reed Expositions France registered trademark. © CLEVERDIS 2019 - Registration of Copyright October 2019 - Information presented in this publication is purely indicative in order to illustrate subjects contained therein. No guarantee can be given as to the accuracy of data or content at time of printing and thus the latter should not be used for professional or commercial ends. While all efforts have been made as to accuracy and pertinence of content and data contained in this publication, CLEVERDIS may in no case be held responsible for the consequences, whatever their nature may be, that may result from the interpretation of this data or content, or any eventual errors therein. Any reproduction of the content of this publication, even partial, by any means whatsoever, is strictly prohibited without the prior autorisation of the publisher. Any copy, whether by photography, photography film, magnetic tape, disc or other means constitutes a forgery, liable to punishment under French law according to the legislation of 11th March 1957 covering copyright. All brands cited in this publication are registered Likupang, North Sulawesi coopération avec l'Agence Française de le long du Mékong. de ses châteaux. On dit que la région, sommet d’une montagne et semblant flotter trade marks and/or belong to companies which are their respective proprietors. The publishers and editorial staff decline all responsibility as to opinions formulated in this publication by those interviewed or cited therein. Their opinions are entirely their own, and are included with the understanding that they contain, to our knowledge, no malicious intent. The inclusion of all STAND 1-M118 STAND 1-W80 STAND 1-J59 texts, photographs and other documents supplied by those included in this publication imply the acceptance by their authors of their free publication therein. Documents and photographs will not be returned. It should be understood that this publication contains forward-looking statements that involve risks, uncertainties and assumptions. All statements other than statements IFTM Daily • Tuesday 1 October 2019 www.iftmdaily.com of historical fact are statements that could be deemed forward-looking statements. Risks, uncertainties and assumptions include assumptions relating to the timing of the recorded date. If any of these risks or uncertainties materialises or any of these assumptions proves incorrect, actual results could differ materially from the expectations outlined in these statements. Cleverdis assumes no obligation and does not intend to update these forward-looking statements during the period of publication. Photo Credits and Copyright: All Rights Reserved. Développement (AFD) veut pousser les située au nord-ouest d’Osaka et de Kobe, dans les nuages. Autre lieu inoubliable, le touristes vers de nouvelles destinations. Selon le ministère, l'AFD a l'intention en possèderait un millier. Dans le Japon Château de Himeji, est classé au Patrimoine IFTM Daily • Tuesday 1 October 2019 d'aider à la préservation des bâtiments ancien, les châteaux étaient conçus comme Mondial de l'Unesco. Avec ses pierres En raison d’un riche patrimoine historiques pour en faire des villes des points de repères pour les voyageurs. d’un blanc éclatant, c’est probablement historique Khmer et colonial, le touristiques “inclusives” soucieuses de Les visiteurs peuvent donc partir sur l’apothéose de cette découverte ministère et l’AFD considèrent que les leur environnement socio-économique la Route des Châteaux de Hyogo avec capitales provinciales de Battambang, des monuments dignes de légendes » STAND 1-U127 Kampot et Kratie peuvent attirer des » STAND 1-L152 japonaises. On y découvre notamment 21 IFTM Daily • Tuesday 1 October 2019 www.iftmdaily.com IFTM Daily • Tuesday 1 October 2019 www.iftmdaily.com

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A FAST-EVOLVING TOURISM DYNAMIC Website Trim size Bleed size IFTM TOP RESA UNDERLINES STRENGTH OF STANDARD POSITIONS FRENCH OUTBOUND AND INBOUND TOURISM GLOBAL SPONSORING - SECTION SPONSORING Full page 250 x 353 mm 260 x 363 mm UNE DYNAMIQUE TOURISTIQUE EN RAPIDE • Background image: 3,409 x 1,500 px - HD Double page 500 x 353 mm 510 x 363 mm ÉVOLUTION IFTM TOP RESA SOULIGNE LA FORCE DU TOURISME • Logo: svg 1/2 page 230 x 160 mm ÉMETTEUR ET RÉCEPTEUR DE LA FRANCE 1/3 page 86 x 300 mm • URL link REGION 1/4 page 230 x 80 mm #18 #12 EXCLUSIVE ASIA ENTRY MENU PACKAGE INTERVIEW SPECIAL FEATURE MICHEL DURRIEU #24 General Director, Regional HIGHLIGHT POSITIONS Tourism Board, Nouvelle-Aquitaine • Background image: 3,409 x 1,500 px - HD NATURE Logo + Stand No. on front cover TOURISM • Logo: svg 1/5 banner on front cover 56 x 182 mm Start Planning Your Magical Journey • URL link e-Mailing to Wond ful Indonesia YOUR AD HERE Inside front cover 250 x 353 mm 260 x 363 mm 1/5 Banner • e-Mailing section banner: 2,560 x 1,440 px - HD

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18 SPECIAL FEATURE: SUSTAINABLE TOURISM / DOSSIER SPÉCIAL : TOURISME DURABLE EUROPE REGIONS / DESTINATIONS 19 Contact: pro [email protected] • Images: jpg - HD Tel: +33 (0)442 77 46 00 Europe as attractive as ever • Videos: YouTube link

Its culture, landscapes and lifestyle continue to make Europe the most

The representatives © Karelj visited continent in the world. The popularity of the destination was of Toundra Voyages, once again confirmed in 2018. member of the Toundrigo group With 713 million international arrivals recovered thanks to an excellent summer Les représentants de (51% market share) and revenues of season. Only Spain and Portugal saw Toundra Voyages, €522bn (39% market share), Europe their arrivals stagnating. >> Advertorial Guidelines : click here membre du groupe Toundrigo remains the world's leading tourist continent. Last year, the growth of its Arrivals in Central and Eastern Europe arrivals reached 6%, according to figures increased by 6%, with Hungary, from the UNWTO. Destinations in Southern and recording the best e-MAILING BANNER Europe and the Mediterranean recorded performances. Russia, while showing strongest growth, up 8%. Among the moderate growth in arrivals in the first Sustainability, a major element countries with the strong growth rates nine months of 2018, saw its revenues are Turkey, due to the devaluation of its jumping by 40% under the positive currency, and Greece, due to improved influence of the FIFA World Cup, which of choice for travellers air connectivity with China, the Gulf area was hosted in the country. or the United States. Tourism in Italy also IFTM Top Resa is focusing more than ever on sustainability with conferences and events. Among the “thematic roads” created by IFTM, a specific route has been L’Europe toujours aussi attirante • Format: 300 x 250 px - jpg or gif designated for exhibitors who take environmental, economic and social issues into YOUR AD HERE consideration in their tourism products. Sa culture, ses paysages et son art de vivre continuent de faire de l’Europe le continent le plus visité au monde. 2018 a confirmé une fois Today, a conference is taking place on the topic of “CSR, responsible policy under the monitoring of a Green 1/3 Page a solution to the challenges of sustainable tourism” Committee; Morpho Evasions SA created in Costa Rica de plus cette popularité. while tomorrow, 3 October, another conference will look a unique journey integrating sustainable practices to Avec 713 millions d’arrivées internationales Italie s’est également redressé suite à une at cruises under the topic “what about the sustainable reduce the impact of travel on the environment while (51 % de parts de marché) et des recettes excellente saison d’été. Seuls l’Espagne et le tourism of the future? Focus cruises”. encouraging the development of local communities; de 522 milliards d’Euros (39 % de parts de Portugal ont vu leurs arrivées stagner. The Marco Polo Grand Prize – IFTM, organised in Thailand is now banning single-use plastic and foam marché), l’Europe reste le premier continent collaboration with the think tank Marco Polo, will at every national park and asked hotels to follow the touristique de la planète. L’an dernier, la Les arrivées en Europe Centrale et Orientale tomorrow also award the most advanced companies same rule. The government also closed Maya Bay, a top croissance de ses arrivées a atteint 6 %, ont augmenté de 6 %, la Hongrie, la Géorgie in terms of CSR. beach destination, to facilitate marine life’s recovery selon les chiffres de l’organisation mondiale et le Kazakhstan enregistrant les meilleures Among countries or companies implementing initiatives du tourisme (OMT). Ce sont les destinations performances. La Russie, si elle affiche to protect the environment, Toundra Voyages, a d’Europe du sud et de la Méditerranée qui ont une croissance modérée de ses arrivées Canadian DMC, which adopted an internal eco- » STAND 1-G21 enregistré la plus forte progression, en hausse au cours des neuf premiers mois de 2018, de 8 %. a en revanche vu ses recettes bondir de Au palmarès des meilleures progressions 40 % sous l’influence positive de la Coupe du Le tourisme durable, un élément de figurent la Turquie, en raison de la dévaluation Monde de la FIFA. Statue of Freedom on Gellért de sa monnaie et la Grèce, grâce a une Hill over Danube river, choix majeur pour les voyageurs Budapest, Hungary connectivité aérienne améliorée avec la Chine, En Europe de l’Ouest, les arrivées Trim size le Golfe ou les Etats-Unis. Le tourisme en internationales ont augmenté de 6 % en IFTM Top Resa se concentre plus que jamais sur le développement durable avec th des conférences et des événements. Parmi les Parcours de Visite d'IFTM Top Resa, un itinéraire spécifique met en valeur les exposants qui prennent en compte les enjeux >> Material Deadline: environnementaux, économiques et sociaux dans leurs produits touristiques. 20 September 2021

Aujourd’hui, une conférence aura lieu sur le thème écoresponsable sous le contrôle d'un comité vert ; "La RSE, une solution aux défis du tourisme durable" Morpho Evasions SA a créé au Costa Rica un parcours et demain, 3 octobre, une autre conférence sera unique intégrant des pratiques durables pour réduire consacrée au thème "Et le tourisme durable du futur ? l'impact des déplacements sur l'environnement tout Croisières Focus". en encourageant le développement des communautés YOUR AD HERE Le Grand Prix Marco Polo - IFTM, organisé en locales ; la Thaïlande interdit désormais le plastique collaboration avec le think-tank Marco Polo, à usage unique et en polystyrène dans ses parcs Contact: pro [email protected] récompensera également les entreprises les plus nationaux et demande aux hôtels de suivre la même 1/4 Page avancées en matière de RSE le jeudi 3 octobre. règle. Le gouvernement a fermé la baie Maya, une Parmi les pays ou entreprises qui mettent en œuvre destination balnéaire populaire, pour faciliter le Bleed size des initiatives de protection de l'environnement, rétablissement de la vie marine Toundra Voyages, un DMC canadien membre du Groupe Toundrigo, a adopté une politique interne » STAND 1-G21 Tel: +33 (0)442 77 46 00 Trim size + 5mm Bleed IFTM Daily • Wednesday 2 October 2019 www.iftmdaily.com IFTM Daily • Wednesday 2 October 2019

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