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Taiwan's Cities Smarten Up August 2017 | Vol. 47 | Issue 8 THE AMERICAN CHAMBER OF COMMERCE IN TAIPEI IN OF COMMERCE THE AMERICAN CHAMBER Taiwan’s Cities Smarten Up 台灣城市智慧化 TAIWAN BUSINESS TOPICS TAIWAN August 2017 | Vol. 47 | Issue 8 Vol. 2017 | August INDUSTRY FOCUS 中 華 郵 政 北 台 字 第 HUMAN RESOURCES ANALYSIS 5000 2017 DOORKNOCK REPORT 號 執 照 登 記 為 雜 誌 交 寄 ISSUE SPONSOR Published by the American Chamber Of Read TOPICS Online at topics.amcham.com.tw NT$150 Commerce In Taipei 8_2017_Cover.indd 1 2017/8/2 4:08:00 AM COVER SPONSOR AUGUST 2017 VOLUME 47, NUMBER 8 一○六年八月號 Publisher 發行人 Andrea Wu 吳王小珍 Editor-in-Chief 總編輯 Don Shapiro 沙蕩 Associate Editor 副主編 Tim Ferry 法緹姆 Art Director/ 美術主任/ Production Coordinator 後製統籌 Versum Materials Taiwan Co., Ltd Katia Chen 陳國梅 Manager, Publications Sales & Marketing 廣告行銷經理 Versum Materials is a global provider of advanced and Caroline Lee 李佳紋 Translation 翻譯 process materials, delivery systems and services to the Kevin Chen, Yichun Chen, Andrew Wang 陳又銘, 陳宜君, 王先棠 semiconductor and display industries. The company has annual sales of approximately $1 billion, 1,900 global American Chamber of Commerce in Taipei employees and 10 major facilities in Asia and North 129 MinSheng East Road, Section 3, 7F, Suite 706, Taipei 10596, Taiwan America. Headquartered in Tempe, Arizona (USA), the P.O. Box 17-277, Taipei, 10419 Taiwan Tel: 2718-8226 Fax: 2718-8182 e-mail: [email protected] company has a global footprint, including regional head- website: http://www.amcham.com.tw 名稱：台北市美國商會工商雜誌 quarters in Taipei, a sales office in Hsinchu, R&D facilities 發行所：台北市美國商會 臺北市10596民生東路三段129號七樓706室 in Zhupei and Zhudong, and manufacturing in Taichung 電話： 傳真： 2718-8226 2718-8182 and Nanke. Taiwan Business TOPICS is a publication of the American Chamber of Commerce in Taipei, ROC. Contents are independent of and do not necessarily reflect the views of the Officers, Board of Governors, Supervisors or members. © Copyright 2017 by the American Chamber of Commerce in Taipei, Versum Materials was recently honored to receive a ROC. All rights reserved. Permission to reprint original material must be requested in writing from AmCham. Production done in-house, Printing by Farn Mei Printing Co., Ltd. “Excellent Performance Award” from Taiwan Semiconduc- 登記字號：台誌第一零九六九號 印刷所：帆美印刷股份有限公司 tor Manufacturing Company Limited (TSMC). We thank 經銷商：台灣英文雜誌社 台北市108台北市萬華區長沙街二段66號 發行日期：中華民國一○六年八月 中華郵政北台字第5000號執照登記為雜誌交寄 TSMC for recognizing Versum Materials with this presti- ISSN 1818-1961 gious award. Versum continues to invest locally in person- Chairman/ Albert Chang nel and capabilities to ensure that it can support the tech- Vice Chairmen/ Dan Silver / Daniel Tseng Secretary: Vincent Shih nology advancements needed to sustain future growth in Treasurer: Al Chang 2016-2017 Governors: Al Chang, Christine Jih, Joseph Lin, the region. Edward Shober, Dan Silver, Joanne Tsai, Daniel Tseng, Neil Waters. 2017-2018 Governors: Sammy Carolus, Albert Chang, William Farrell, Tim Ju, 「慧盛材料股份有限公司 (簡稱: 慧盛材料)」 是一家全球 Seraphim Ma, Vincent Shih, Leo Seewald. 化的供應商, 供應半導體及平面顯示器產業各類先進材料、 2017 Supervisors: Anita Chen, Nadia Chen, Nick Chen, Bimal Kapoor, Shenoy Raghavendra. COMMITTEES: 製程材料以及電子材料供應系統與服務。公司全球的年度 Agro-Chemical/ Melody Wang; Asset Management/ Christine Jih, Derek Yung; Banking/ Victor Kuan; Capital Markets/ 銷售額大約十億美金, 全球員工人數約1900名, 我們在亞洲 Mandy Huang, C.P. Liu; Chemical Manufacturers/ Charles Liang, Michael Wong; Cosmetics/ Shirley Chen, Julien Jacquet, Abigail Lin; CSR/ Lume Liao, Fupei Wang; Energy/ 與北美地區共有10個指標性的分部。美國總部位於亞利桑 Tina Chen, C.W. Chin; Greater China Business/ Helen Chou; Human Resources/ Vickie Chen, Richard Lin, Monica 那州，台灣台北為亞洲區的總部，業務單位在新竹，另有 Han, Seraphim Ma; Infrastructure/ Wayne Chin, Paul Lee; Insurance/ Paul Low, Dan Ting, Linda Tsou; Intellectual 研發單位在新竹的竹北與竹東，以及台中廠和南科廠。 Property & Licensing/ Jason Chen, Peter Dernbach, Jeffrey Harris, Vincent Shih; Marketing & Distribution/ Wei Hsiang, Gordon Stewart; Medical Devices/ Terry Lin, Raghavendra Shenoy, Joanne Yao; Pharmaceutical/ Petra Jumpers, Lai Li Pang, Jenny Zheng; Private Equity/ William Bryson; Public 慧盛材料在2017年2月份榮幸獲頒 「台灣積體電路製造股 Health/ Joyce Lee, Dennis Lin; Real Estate/ Tony Chao; Retail/ Ceasar Chen, Mark Chen, Prudence Jang; Sustainable Development/ Kenny Jeng, Cosmas Lu, Kernel Wang; Tax/ 份有限公司」(簡稱: 台積電) “傑出表現獎〞，我們感謝台 Stella Lai/ Cheli Liaw, Josephine Peng; Technology/ Revital Golan, Connie Wang; Telecommunications & Media/ Thomas 積電對我們的肯定，公司暨全體同仁也將持續努力，以利 Ee, Joanne Tsai; Transportation & Logistics/ Nick Chen; Travel & Tourism/ Anita Chen, Pauline Leung, Achim v. Hake. 我們能繼續提供最創新的技術與服務，滿足亞洲市場發展 的各項需求。 4 taiwan business topics • august 2017 8 Contents_2017.indd 4 2017/8/2 4:08:59 AM 〵抓㕜ꥹ⼱㼬넓㾝 _ 㼟㖈〵⻍⽂度㾝錒긭♧긭 ꥑꅾ涬㜥 姹鵔褜荆⿮錚䧮⦛涸㾝⡙ 㼟剤㼠➃捀䝡剪⹡ We Are Ready to Help You Advance As a premier specialty materials supplier to the semiconductor industry, our advanced materials, specialty gases, and delivery equipment can help you develop the technology needed to fabricate the next generation of semiconductors and displays for tablets, computers and mobile devices. How can we help you advance? 䧮⦛彋⪔㥪銴⼿⸔䝡ⶾ倞 ⡲捀⼱㼬넓欴噠涸껷鼇⣘䥰㉂䧮⦛涸⯓鹎勞俲暶婌孵넓⿻⻋㷸⣘䥰鏤⪔〳⟃䍲⸔䝡Ꟛ涮倞♧ ➿⼱㼬넓涸䪮遯⟃䲿⣘♴♧➿涸䎂匢ꨶ舡곏爚㐼ꨶ舡䧴僽䩛堥瘞䥰欽雊䧮⦛⼿⸔䝡ⶾ倞 䢵渿勞俲肆⟨剤ꣳⰗ぀ Versum Materials Taiwan No. 21, Section 2, Zhongshan N Rd, Zhongshan District Taipei City, Taiwan 104 T +886 (2) 2521-5891 VERSUMMATERIALS.COM CONTENTS august 2017 • Volume 47 number 8 NEWS AND VIEWS INDUSTRY 7 Editorial A Proactive Approach to the Issues F CUS 白皮書議題處理進度 台灣政府將主動檢討 8 Taiwan Briefs By Timothy Ferry 12 Issues Recognizing a Major Achievement; Decision Time on Drug Pricing 行政程序法改革大有成就；健保 藥價制度的決策時刻 By Don Shapiro COVER SECTION 14 Taiwan’s Cities Smarten Up 台灣城市智慧化 A Report on the Human Resources Sector New smart-city digital technologies Coping with Rapid Change involving the Internet of Things are being adopted by the nation’s largest cities and 38 Resolving Taiwan’s Talent could help spur economic development Exodus through industrial transformation. Some of Reversing a long-running brain drain the leading examples so far are the eTag will be an important step on the path electronic toll collection system, the Easy- to economic revival. Card payment platform, and the Wi-Fi By Matthew Fulco system on the Taoyuan Metro. Under 41 Bill to Ease Way for Foreign planning is a smart-machinery center in Professionals Taichung. The proposed new legislation would By Matthew Fulco 23 Will the Next Silicon make tax and other incentives available 21 A New Approach to Smart City Valley be in Taoyuan? to international talent. Development Strategy in Taiwan One of Taiwan’s most up-and- By Philip Liu Taiwan has created several new programs coming cities hopes to become that offer promising opportunities for appli- a preeminent innovation hub in cation developers. Asia. By Stephen Su By Matthew Fulco ANALYSIS 28 A New Paradigm in Washington The 2017 AmCham Taipei “Door- 43 Balancing the Benefits of knock” mission encounters a hard Dispatch Labor line on trade issues. As part-time or short-term jobs become more common, Taiwan is By Don Shapiro considering legislation to regulate non- conventional employment. BACKGROUNDER By Rachel McMahon 34 Going After Telecom 45 The Expanding Role of HR Fraudsters Management Recent cases have revealed that Human Resource executives are telephone scamming involving Tai- increasingly expected to be a key part wanese swindlers is a big interna- of their companies’ overall strategic tional business. planning and policymaking. By Chris Horton By Rachel McMahon 6 taiwan business topics • august 2017 8 Contents_2017.indd 6 2017/8/2 4:09:22 AM E D I T O R I A L A Proactive Approach to the Issues ach spring when AmCham Taipei publishes the latest in the Taiwan White Paper receive due attention by the various edition of its Taiwan White Paper, it reviews the issues government ministries and agencies. Eraised by its various committees in the previous year’s The result of the discussion was Vice Minister Kung’s edition. The committees assign each issue a number repre- proposal to convene a meeting between the NDC and AmCham senting the degree of progress over the past year. A (1) is the staffs each quarter to review the status of the White Paper highest rating, signifying that “conclusive action has been taken issues, with the first such session scheduled for late this month. on the issue, with a fair and transparent record of implementa- NDC has also established an internal online platform within tion; it is no longer considered a problem.” The other rankings government to enable each agency to regularly update its prog- are (2) “In Good Progress: the issue is currently receiving satis- ress in responding to the issues. At the end of a year, prior to factory follow-up action from the government,” (3) “Under publication of a new edition of the Taiwan White Paper, a final Observation: the government has given the issue some early meeting will examine the outcome of the process with an eye to attention, but it is too early to assess the prospects for reso- identifying both successes and any deficiencies that may need to lution,” (4) “Stalled: no substantial discernible progress has be remedied. occurred,” and (5) “Dropped: although not resolved, the issue In the interest of efficiency, the review process will focus is no longer a committee priority.” first on two sets of issues. One consists of the eight sugges- For only the second time since AmCham Taipei began tions from the 2016 White Paper that received a (2) rating tracking the White Paper results in 2007, this past year not as showing good progress. The other is the 12 priority issues a single issue – out of the total of 80 suggestions from the pinpointed in the 2017 White Paper in the areas of asset committees on how to improve the business environment – management, banking, capital markets, cosmetics regulation, was rated as completely resolved. That fact was mentioned in human resources, insurance, intellectual property, medical the press conference the Chamber held on June 8 to launch the devices, pharmaceuticals, retail, technology, and travel and 2017 White Paper, and it was cited prominently in many of the tourism.
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