GRADUATE AND CAREER PROGRAMS Excellence delivered by DHL Supply Chain Iberia Corporate Presentation
Ruth Fayos & Alberto Chust Vázquez I Talent Management / Acquisition, L&D
DHL SUPPLY CHAIN IBERIA Agenda
Deutsche Post DHL Key Competences DHL Graduate GBS & DHL In-House & DHL Supply Chain & Talent Bank Program Consulting Agenda
Deutsche Post DHL Key Competences DHL Graduate GBS & DHL In-House & DHL Supply Chain & Talent Bank Program Consulting Deustche Post DHL Group
We are an End-To-End Our core is service and people logistic company We ensure numerous solutions for, one and all, logistic requests
Post - eCommerce Global Forwarding Express Supply Chain Parcel (PeP) Freight
Nº 1 on e-commerce Nº 1 in express international Nº 1 International Nº 1 Logistic partner Internacional services Transportation Service Deustche Post DHL Group: Key Figures
+60,444 €m 519,544 220 +250 +90,000 Total revenue Employees Countries Planes Vehicles Deustche Post DHL Group: Employee data
With about 520,000 employees worldwide Deutsche Post DHL Group is one of the largest employers1) Europe (65%) ~339,500 Employees
Germany 42% UK 10 % USA 8% ~ 215,800 Employees China 3 %
Americas (16%) India 4 % Asia/Pacific (15%) ~84,500 Employees ~76,700 Employees Other regions (4%) ~18,900 Employees
220.000 Employees by division 148.000 96.000 44.000 12.000
PeP 3) Express GFF4) Supply Chain Corp. Center
Source: Corporate Responsibility Report 2017; 1) Headcount as of 12/31/2017; 3) Post – eCommerce – Parcel; 4) Global Forwarding Freight DHL Supply Chain Iberia: key figures of the market leader
150M miles travelled per year 60 warehouses spread all 500K+ over Iberia routes + 3500 trained and committed employers
1M m2 total area Presencia directa de DHL Supply Chain
Presencia de otras divisiones de Deutsche Post DHL Group To take our customers wherever they want
Retail area Industry, Energy and Automation Technology
Consumption Pharmacy and Personal Care Portugal At DHL Supply Chain?
Innovation Passion Quality and and Flexibility and Care Excellence ONE PROMISE Tailored solutions, anywhere, anytime WE DELIVER Not forgetting our responsibilities
Environmental protection • GoGreen Program
Support in education • GoTeach Program
Social-help • GoHelp Program (assistance in natural disasters) • Community Involvement Programs (local volunteering) Agenda
Deutsche Post DHL Key Competences DHL Graduate GBS & DHL In-House & DHL Supply Chain & Talent Bank Program Consulting Key competencies
Operations Functions
1 Leadership 1 Communication, Impact & Influence
2 Customer Management 2 Technical Knowledge In The Function
3 P&L Management 3 Project Management Talent Bank
• The goal is to create a talent pool for future managers and leaders in the warehouses – Specific objective: Identify internal/external candidates to join them within operations environment from the first day as a “warehouse employees” with good capabilities in communication, influence and team management
Local talent bank program Attract young people with potential for develop roles as 1 managers and leaders in operations
2 Find key skills for future operational leadership roles
Iberia are growing and we need go out of the Company for hire the 3 leaders for the new Start Up in the majority of the cases
4 Some cases no majority of cases we have to hire new people for Managers and M.Managers because a lack of resources with English and ledership Talent Bank
Motivation & Aspirational Group Dynamic & Business Assessment Process Interview base on competency English test Professional Case
Technical Profile Soft Skills
• Valuable university degree • Communication & Influence • Valuable high English (spoken and written) • Leadership • National & International geographic mobility • Development others • … • Shaping Direction • …
Talent Bank
CSCS Micro Finance for non Training Framework CSCS DePict CSCM CSCM Follow Up certifications financial
Warehouse Administrative Near the Job Job Itinerary Employee Warehouse Activities: HR – IT Team Leaders (18 months) 12 months 6 months
Budy program (18 months)
Progress monitoring (18 months) Agenda
Deutsche Post DHL Key Competences DHL Graduate GBS & DHL In-House & DHL Supply Chain & Talent Bank Program Consulting Global Business Services: Joint shared services for the Group
9.000 Employees
Corporate Corporate Finance & Continue proven model to support key IT Services Procurement Real Estate HR Services strategic Group objectives
Legal GBS DHL Realize further high scale benefits through Services1) Consulting bundling
Claims IT GBS Insurance Fleet Continue to provide specialized skills in Management & CC & Risk Management non-operating areas
Source: Corporate Responsibility Report 2017; 1) The responsibility for Legal Services remains with the CFO. HIGHER QUALITY A N D T H E CLIENT’S PROFESSIONALS SATISFACTION IS OUR FUEL IS WHAT MOVE US
EVERY SINGLE DAY