3.6 Armenia Additional Services Overview Accommodation Electricity and Power Financial Services HSBC Bank Armenia CJSC ArmBusiness Bank Clearing and Forwarding Agents Handling Equipment Postal and Courier Services Printing and Publishing Taxi Companies Vehicle Rental Waste Management and Disposal Services Overview All the services that might be required for operations are available in Armenia and can be easily contracted. For more information on company contact details, please see the following link:4.11 Armenia Additional Services Contact List Accommodation The availability of accommodation / housing in the country is on a high level. There are many hotels/hostels/bed and breakfast facilities/apartments available for rent in all the regions of Armenia, varying in prices from 100 USD to 3000 USD and above per month. There can be found accommodations that meet minimum criteria regarding security for agencies. There are many ongoing constructions throughout the country (mainly in the capital city Yerevan) and the country has the capacity to house and support a large influx of demand.There are hotels in different regions of Armenia that have been assessed and with which there exist common UN Long Term Agreements. Electricity and Power Armenia has no proven reserves of oil or natural gas and currently imports nearly all gas from Russia. The Iran-Armenia Natural Gas Pipeline has the capacity to provide twice the country's 2008 natural gas consumption and has the potential to provide energy security for Armenia as an alternative to the Russian-dominated imports that flow through the Georgian border. Despite a lack of fossil fuel, Armenia has significant domestic electricity generation resources The main source of electricity in Armenia is Hydropower, Nuclear and Thermal generation. The principal hydro electricity producers are International Energy Corporation with Sevan – Hazdan Cascade seven hydropower plants and Vorotan Cascade who have 3 power plants. Nuclear Power Plant (NPP) was commissioned in 1976 (first reactor) and 1980 (second reactor) The nuclear reactors have been upgraded and adapted to local conditions with a seismic rating of 8 After the 1988 earthquake the Board of Ministers of USSR ordered the operation at the NPP to be halted The Government of Armenia restarted the NPP in 1993 to overcome the energy crisis The rehabilitation was undertaken with international specialists from the US, France, Russia and the IAEA The 2nd stage of the NPP, with a capacity of 407.5 MW was restarted in 1995 with no emergency breakages The restart of the NPP caused negative reactions from neighbouring countries and international organizations In 2003, management of NPP was given to the Russian, Inter RAO EES Co (subsidiary of RAO EES Russia) Today, the plant provides more than 33% of total electricity consumption In 2003, NPP generated about 2 billion kWh of electricity which is about 36% of the total generation in Armenia Once per quarter, emergency fire and anti-emergency trainings are performed in the plant Furthermore, once every 3 years, emergency training is conducted at an international level The country also has eleven hydroelectric power plants and has plans to build a geothermal power plant in Syunik. Most of the rest of Armenia's electricity is generated by the natural gas-fired thermal power plants in Yerevan (completed in 2010) and Hrazdan. The Armenian electrical energy sector has had a surplus capacity ever since emerging from a severe post-Soviet crisis in the mid-1990s thanks to the reopening of the nuclear power station at Metsamor. The Metsamor Nuclear Power Plant provides 42.9% of the country's electricity. Armenia has plans to build a new NPP in order to replace the aging Metsamor which was built in 1979. The voltage in Armenia is 220 volts. Electricity and Power Summary Table Production Unit Type (Hydroelectric, Thermal, etc.) Installed Capacity (MW) Current Production (MW) Armenian Nuclear Power Nuclear 900 MW 407.5 MW Plant Hrazdan Thermal Power Plant Thermal 1,200 MW 600 MW Yerevan Thermal Power Plant Thermal 550 MW 550 MW Page 1 Vanadzor Thermal Power Thermal 47 MW 49 MW Plant Financial Services Armenia has a strong and stable financial system with banks dominating in the system. The system is well protected due to the strict and market-friendly supervision by the Central Bank of Armenia. The banking system is the biggest part of the Armenian financial market. As of 2019, there are 17 commercial banks operating in the Republic of Armenia. They have 528 branches in Armenia, of which 237 are based in Yerevan. The accounting services are also available and at a high level in Armenia. There are many tax and accounting companies, as well as consulting companies. In Armenia function also branches of such international companies as KPMG Armenia CJSC, Grand Thornton Legal and Tax LLC< Ernst and Young CJSC, etc. HSBC Bank Armenia CJSC The bank was established as a closed joint stock company under the name Midland Armenia Bank J.S.C. in 1996 and was renamed HSBC Bank Armenia CJSC in 1999. The bank is a joint venture between the HSBC Group, which has 70 per cent ownership, and an overseas Armenian businessman with 30 per cent ownership. Company Overview Company Name HSBC Bank Armenia CJSC Address Teryan 66 str, Yerevan RA Available? Comments (max / min transfer or exchange amounts, etc.) Has IBAN, BIC, or SWIFT number? Yes Provides currency exchange? Yes Will initiate / receive wire transfers? Yes Provides Loan / Credit services? Yes Other Locations Region(s) Service Location(s) Yerevan Yerevan ArmBusiness Bank Company Overview Company Name ArmBusiness Bank Address 48 Nalbandyan str., 0010, Yerevan, Armenia Available? Comments (max / min transfer or exchange amounts, etc.) Has IBAN, BIC, or SWIFT number? Yes Provides currency exchange? Yes Will initiate / receive wire transfers? Yes Provides Loan / Credit services? Yes Other Locations Region(s) Service Location(s) Yerevan Yerevan Aragatsotn Talin, Aparan, Ashtarak Lori Vanadzor, tashir Syunik Kajaran, Agarak, Kapan Ararat Ararat, Masis, Artashat Page 2 Shirak Gyumri, Artik Armavir Armavir Gegharkunik Vardenis, Gavar, Sevan, Martuni Kotaik Nor-Hachn, Abovyan, Hrazdan Tavush Dilijan Clearing and Forwarding Agents There are clearing and forwarding agents in Armenia who provide high quality services. UN holds Long term agreements with several such companies. Handling Equipment Zepplin Armenia Ltd District #4, Kotayk Marz, Yerkrord Artadrakan Abovyan,Armenia, Name: Frank Janas Title: General Director Web: www.zeppelin.am Tel: +374 10 284 221 Tel: +374 10 222 240 Fax: +374 10 222 370 MLL Motors Ltd, Building 10/1 Babayan Street, Yerevan, Armenia Name: Meruzhan H. Yeghiazaryan Title: Director Tel: +374 10 249 692 Mob: +374 91 228 840 Fax: +374 10 249 692 Postal and Courier Services In Armenia there exist both – Postal and Courier Service providers. HayPost CJSC is the official national postal operator of Armenia which provides postal, payment and retail services. Haypost currently operates through 900 postal offices across Armenia, from urban to the most remote rural regions. Starting 2010, "HayPost" CJSC began the provision of postbanking services in Armenia. There are also Courier Service providers in Armenia, such as "MAIL-EXPRESS" EXPRESS DELIVERY SERVICE, "TRANSIMPEX" Limited LLC (Official Agent of FedEx, TNT, Major Express), "DHL WORLDWIDE EXPRESS", REPRESENTATION IN ARMENIA – UMAKS, "GARANTPOST" DOOR TO DOOR MAIL DELIVERY SERVICE – CHRONOGUARANT. Printing and Publishing The market of printing and publishing service providers is much developed in Armenia. Most companies offer design and printing services at the same time to make it more convenient for the customers. The companies provide printing not only on paper, but also on other items, such as T-shirts, cups, pens, etc. Among such companies are: Asoghik LLC, Tosp LLC, Task LLC, etc. There are also publishing houses in Armenia, such as Antares Media Holding, Zangak Publishing house, etc. Taxi Companies There is a vast diversity of taxi service providers in Armenia. Among such, there are individual taxi drivers; taxi services; as well as application-based taxi services such as GG, Yandex Taxi, Uber. The taxi services accept both - cash and coupon payments, in case agreement with company exists. The application-based taxi services accept cash, as well as online payments. Taxi companies offer not only sedan cars, but also mini-vans, buses, and in some cases even trucks. Page 3 Vehicle Rental There is a possibility for rental of any type of vehicle in Armenia. The cars can be rented with or without a driver. There exist representations of internationally known companies, such as Hertz (Travelex Co. LTD), SIXT (Fora LLC), J.M.S Co. Ltd, as well as local companies. Waste Management and Disposal Services Armenia is underdeveloped in its waste management and recycling activities. According to ArmStat, organizations produced 55.2 million mt of waste in 2016, which runs down to about 18.5 mt per capita in year 2016 and probably includes abundant mining waste too. According to Waste Atlas, Armenia produces 368,618 tonnes of MSW (Municipal Solid Waste) per year or 119.8 kilograms (264 lb) per capita/year. On May 4th, 2018 modifications of relevant legislation aimed at strengthening responsibility for proper waste management were approved. In recent years there have been several attempts initiated by public activists to address this problem including the "Toprak Petq Chi" (Eng - 'I don't need a plastic bag') initiative targeting single-use plastic bags. Waste management in Yerevan Municipal government of Yerevan - the capital of Armenia has made attempts to solve the problem for the city with a long-term development plan, which includes three main phases: In winter 2014, an international tender was announced for garbage collection. Two companies were chosen Lebanese waste management company called Sanitek who later opened a branch in Yerevan for operations in that city and Armenian/Swedish Companies called Ecogroup and Mili Consult.