Nov. 2017

Vol1. 33

To Perform Globally

Feature Changing English education in university－ To English education that would develop the foundation for cultivating global human resources 2

Feature Global Human Resource Development Forum－ IIBC’s efforts to cultivate global leaders 5

New serial article

My turning point triggered by English Ms. Youki Kudo, Actress

Case of TOEIC ® Program Utilization Interview with Professor Kosaku Dairokuno of Meiji University ・・・ 8

My turning point triggered by English Interview with Ms. Yuki Kudo ・・・・・・10

TOEIC ® ENGLISH CAFÉ ・・・・・・12

IIBC TOPICS ・・・・・・14

The Institute for International Business Communication Feature Changing English education in university— To English education that would develop the foundation for cultivating global human resources

Developing language education as the foundation for cultivating global human resources with an awareness of purposeful communication

The Japan Association of College English Teachers (JACET) aims to improve the teaching of English at Japanese universities by presenting the results of practical research and surveys related to language education. We interviewed JACET President Hajime Terauchi to learn more about the organization’s views on global human resources based on its

familiarity with the history and current tasks of Professor, Faculty of Commerce, Takachiho University university English education. Mr. Hajime Terauchi

Diversifying English education— “Learn English” and “Learn with English”

JACET was established in 1962 with 120 members, and currently in a Japanese university is increasing year by year, and university has about 2,700 members. English teachers organized JACET classes are being globalized. English education now requires the for the purpose of developing university English education on viewpoint of seeking how to use a foreign language in each their own. Since its establishment, the organization has been specialty, not merely learning English in a language class. In short, consistently pursuing both research and education. the significance of English education has changed considerably. Let me enumerate some differences between the past and Every 10 years, starting in 1983, JACET has been conducting the present. Firstly, university education has become more a survey on the actual situation of university English education. diversified after the requirements for establishing a university When I was a student, the text used for practicing English were eased in 1991, leading to a rise in the number of students reading centered on the poems and literature of the 19th attending university. The level and purpose of education also century, but now the focus is on current-affairs articles and the diversified, which led to changes in teaching staff. The range of skills of writing and listening have been added. people teaching English extended beyond university language As I mentioned already, today’s students need to present teachers that JACET had initially envisaged to also include their studies in English and undergo active learning with regard globally active businesspersons and lecturers who excel at to various communication activities. Apart from specialized using IT in their English-education classes. Previously, English subjects, some universities offer classes in which English education in university was taught mainly in liberal arts courses teachers explain how to write academic papers, as part of for first- and second-year students, but now more and more the effort to improve graduate students’ writing ability. Some universities are offering specialized classes in English at the universities have also initiated various projects in collaboration undergraduate and graduate level, where students have to with companies so that students can acquire necessary business write and present essays and reports in English. At present, skills. English teachers at some universities not only give English teaching staff are not limited to language educators, lectures on their own to students but also provide students with who are the main members of JACET, but also include experts learning opportunities in cooperation with various people in in various fields who carry out a broad range of activities by the industrial and academic sectors. This trend is expected to utilizing English. The number of international students enrolled expand further.

2 IIBC NEWSLETTER Vol.133 Nov.2017 Accurate, understandable English, rather than fluency

As Yukichi Fukuzawa said similarly 150 years ago, global human rich vocabulary, but the communicative ability to understand resources are people like anyone else but with the ability to the opinions of others and convey what you want to say. express their intentions on their own, regardless of language, There is a demand for such personnel among companies. and listen to and care for others. This does not mean you only have to make the other party In considering that view together with the collaborative understand your words, but that the level of tolerance varies research of IIBC and JACET regarding business meetings, we among communication methods. For example, if we compare can notice that the purpose in learning English has been shifting SNS communication or an email with an academic thesis, more away from trying to reach precise language is required for the latter. It is necessary to a “native-like” speaker of educate students, so that they will be aware of the context and English. Actually, data show be able to adjust their level accordingly. that in over 60% of business Parts 3, 4, 6, and 7 of TOEIC® L&R are totally different from situations in Asia, English is each other in line with different communication types. Similarly, used even when there are for TOEIC® S&W as well the fundamental purpose is clear. no native speakers. What is For personnel development, I believe that it is essential to required in such situations understand the communication situation evaluated by each is not English fluency or a part, rather than just looking at the overall TOEIC score.

Language teachers should educate students about communication as linguistic professionals

As JACET stands for “the Japan Association of College English expressions. This will be covered by language teachers. It is Teachers,” its original goal was to be a group of researchers essential to teach with pride the necessity and importance who contribute to society with a sense of mission. As an of appropriate communication, including communication academic society, we are developing systems for visualizing the methods, and how to put in place the foundation for realizing research results accumulated at JACET to provide them to the it. This is important not only to university lecturers, but also to next generation and publishing the research outcomes of the elementary, junior-high, and high-school teachers. roughly 2,700 JACET researchers. For academic conference, What is required for university education is to nurture we have allowed non-members to present their research a fundamental perspective that can be applied to various results if the first presenter belongs to JACET, matters. In our globalized age, it is necessary and this has led to a significant increase in to develop personnel who can think and presentations by native English speakers. take action in society by themselves. I think Many possibilities arise through such that English education at the university level collaboration with other communities would must enable students to apply English as a induce some changes, and I expect that there communication tool for such purposes. will be more cross-disciplinary joint projects launched in the future. University language teachers need to supervise and educate students with Mr. Hajime Terauchi confidence as linguistic professionals. Those Professor and Dean of the Faculty of Commerce who use English for their business are familiar at Takachiho University. Specializes in research with English expressions used for those on the theory of English education and its application in such fields as law, economics, and situations, but they would face difficulty in business. explaining the reason for the use of those

IIBC NEWSLETTER Vol.133 Nov.2017 3 Changing English education at universities— Toward English education as the foundation for cultivating global human resources

Report on the Presentation of IIBC at the 56th International Conference of JACET

At the 56th international conference of JACET held from August 29 to 31, 2017, IIBC presented its research in a report titled, “Tasks and Outlook for Cultivating Global Human Resources.”

“Strong sense of individuality” necessary for global leaders Presented by Nobuko Yamasaki of GHRD Office

As the business environment is becoming more and more complex and are thoughtful. When facing Western people who have been and changes are being accelerated, we need leaders who can keep brought up with the motto “Be yourself,” Japanese people tend to growing an organization composed of a broad range of individuals be bewildered. But by having a strong sense of individuality, they will from a global perspective. IIBC suggests the following six elements as become able to clearly express their values saying “I won’t give in necessary skills and literacy as leaders (global human resources) through for this.” However, I heard that in order to have the strong sense of the Global Human Resource Development Forum. individuality, it is necessary to recognize what you have cherished so far and develop a consistent story as your axis. If this part is well Requirements for becoming a global human resource connected, they can talk Global human resources who lead an organization require a strong about their own stories. sense of individuality, which is to say, an unwavering stance and the Values and philosophies of enterprises capability of drawing links between a corporate philosophy and that (5) Diversity utilization (2) Decision-making skills strong sense of individuality so that they can talk about the philosophy as their own story. For a leader to make a final decision, a “spirit” (1) Strong derived from a strong sense of individuality is needed. Such spirit- (4) Intercultural sense of (6) Communicative understanding individuality ability based decision making conveys a story, so people can feel empathy and (core) follow the direction set out by the leader. (3) Ability to create strategies and business models At the 24th Global Human Resource Development Forum, we A “strong sense of individuality,” in particular, is the primary concept had discussions under the theme of “communicative ability,” which for global human resources. We heard about the following content from concerns the ability to motivate people through messages. The points Mr. Yosuke Yagi, who was an operating officer and vice-president of for conveying messages as a leader are (1) to inspire an audience, LIXIL Corporation, in charge of human resources and general affairs, at (2) to have multiple styles, (3) to utilize a vocabulary and expressions the 15th Global Human Resource Development Forum. according to situations, and (4) to select an optimal style for each Most Japanese people tend to receive education for nurturing situation. The third point just listed is described by Kosuke Miki in the restraint, so from childhood they do not cause inconvenience to others following section.

It is important to grasp diverse communication methods and accumulate practical experiences. Presented by Kosuke Miki of R&D Office

IIBC researched the topic of “difficulties in over 80% of them said that acquiring such skills requires the “practical holding a meeting in English” in collaboration experience of real-life situations.” As for the differences between the with the special committee in charge of English they learned at school and what is necessary for business, about surveys and research at JACET EBP (English for 70% of respondents said that there were differences between the two, Business Purposes). The online questionnaire such as the following: of the committee conducted from 2012 to •Purposes are different. For business, mutual understanding is emphasized 2015 mainly targeted company managers. The and the purpose is to convey information rather than pursuing perfect results were compiled as a book titled, Essential English. English for Business Meetings (Asahi Press). The •Business situations are interactive, since there is another party, so it is findings showed that in order for a meeting to necessary to understand language register and nuances. proceed smoothly it is essential to not only improve English proficiency •There are business expressions and English suitable for each business situation. but also to grasp the processes and rules unique to meetings, including the production of an agenda and minutes, and to try to reach a The previous studies on meetings and the results of our survey consensus while sharing the purposes and goals of each meeting. indicate that in order to survive in the professional world, it is necessary to understand that there exist a variety of communication methods in Considering the above-mentioned results, we conducted an online respective fields, vocations, and business situations, and proactively survey on the English-related problems faced in business and differences grasp the differences among communication methods in terms of the between the English learned at school and the English actually used, “purpose,” “the other party,” and “the way of using English.” English targeting young employees in their first to fifth year of employment expressions used in publicity and advertisements are not exactly the who use English for their tasks, regarding (190 respondents). Many same as those for IR information. In addition, the English spoken in respondents said that they use English for their business when “writing/ front of several people in a presentation or the like, and English patterns reading emails” or “reading technical documents,” and over 60% of and expressions used in telephone conversations, each have their own the respondents expressed the hope of brushing up their “speaking” or unique characteristics. It is important to find an ideal communication “speaking and listening” skills. A relatively large number of respondents method for you while recognizing such differences and characteristics, want to acquire business skills, such as the “ability to express their own and acquire more authentic English proficiency through practical opinions at a meeting” and “vocabulary including technical terms,” and experiences, including simulated ones.

4 IIBC NEWSLETTER Vol.133 Nov.2017 Global Human Resource Development Forum— Feature IIBC’s efforts to cultivate global leaders

Representative of the Northeast Asia Division of Representative director of the Swiss business school CORESCO Co., Ltd. Earned IMD. After graduating from an MBA degree from the Waseda University’s School University of Pennsylvania’s of Political Science and Wharton School in 1988. Economics, he enrolled in Worked for McKinsey & the French business schools Company and then joined INSEAD and ESCP. Before Mercer Japan in 2005, joining IMD in 2010, he where he was appointed worked for the Industrial representative director and Bank of Japan, the Boston president in 2007 and has Consulting Group, and Naoshi Takatsu Tsuyoshi Komori been serving as a senior Recruit. fellow since 2014.

IIBC has been holding the Global Human Resource Development Forum since 2012, as part of the program for cultivating global human resources. Corporate employees in charge of human resources, staff in charge of cultivating global leaders, and others with an interest in global human resources development discuss issues and goals regarding global human resources development and learn from one another through interactive small-group sessions. Along with listening to the speeches of guest speakers, the participants eagerly take part in discussions in a stimulating atmosphere that leads to new discoveries and knowledge. Over the past five years, we have invited 27 topnotch leaders to be guest speakers at the forum. For the most recent event, a dialogue took place that was led by the forum facilitators Mr. Naoshi Takatsu (representative of Northeast Asia Division of IMD), and Mr. Tsuyoshi Komori (representative director of CORESCO Co., Ltd.). Here we present portions of that discussion that was published in a book titled Global Human Resources Will Survive the Globalized Age.

From “internationalization” to “globalization”

Komori: A large number of Japanese enterprises have been active Takatsu: When we discuss the meaning of globalization with in entering overseas markets, and recently their eagerness has professors at IMD, our discussions converge on the three concepts: increased. For business administration, too, the globalization of “diversity,” “mutual dependence,” and “complexity.” In a nutshell, human resources became a key issue. complexity increases because various matters are interdependent. This is the essence of globalization. Takatsu: There used to be the international age. Internationalization can occur between two countries, such as Japan and the United Komori: Diversity is increasing, but at the same time there has been States or Japan and Germany. In the Japanese language, let me use a strengthening of points in common parts, as can be seen in the chikyuka (meaning globalization) because the katakana expression fields of finance and information technology in particular. Money and gurobaruka (meaning internationalization) would lose important information easily cross national borders and circulate around the connotations. In the current age of globalization, we are required to world in response to slight changes. mutually understand people from various countries. Takatsu: English, too, has become unified. Especially the Komori: Amid the shift from a “bilateral” to a “multilateral” communication styles of global leaders have become similar to each perspective, the complexity of political, economic, and business other. When I hear speeches at international conferences, I notice activities augmented rapidly. I think that many executives feel that how the vocabulary, speaking speed, attitudes of talking to an management has become much more difficult as a result. audience, and other aspects were almost the same.

Robust yet pliable communication

Takatsu: For today’s business leaders, the English language is similar used, if it is a type of English that only that group of people use, it to the use of “standard Japanese” among leaders in the Meiji Period. won’t suit the needs of global business. Unless inspiring messages In the wake of the 1868 Meiji Restoration, they faced communication are conveyed to people in various countries, after understanding difficulties because of the dialects used in the feudal domains. If those the background of each country to some degree, it is difficult to who engaged in the establishment of a unified nation had stuck to implement global management. It is important to grasp the context their own dialects, it would have been impossible to carry out debate of the other party’s words and try to touch his or her mind. Sensibility or reach conclusions. At present, it can be said that a similar thing can matter more in this case than skill or knowledge. is occurring on a global scale. Namely, English is now a standard language for global business scenes, and there is no other option. Takatsu: This topic reminds me of the word “resilience,” which is often used recently. This concept implies the qualities of being both Komori: Top management in particular communicates not only with robust and pliable. What is needed in the current age, with regard to subordinates but also a wide range of people, including prospective communication, is to have the flexibility to adapt to another person’s employees, clients, and business partners. But even if English is culture, while also maintaining our own firm beliefs and values.

IIBC NEWSLETTER Vol.133 Nov.2017 5 Global Human Resource Development Forum— IIBC’s efforts to cultivate global leaders

The ability to postpone judgment is important for leveraging diversity

Komori: Diversity has been mentioned previously. I think that resources, it seems to me that Japanese society does not foster that Japanese people, and other people as well, are not so comfortable ability very well. with a diversity-rich environment. However, if we ignore or look away from it, nothing will be produced. If I were asked what is Takatsu: One problem is peer pressure. As is is often pointed out, required for global human resources and had to give just one Japanese society often insists that everyone should get along well answer, I would like to say that it is the sensibility to accept with each other or encourages group activities. And this seems to something unusual when you first encounter it. have caused Japanese people to be less tolerant of anything seen as unusual. However, I feel that Japanese society is changing little Takatsu: I totally agree with you. It is essential to possess the ability by little. For example, more companies are emphasizing work-life to postpone judgment in business situations, without making an balance, and an increasing number of fathers are taking a childcare immediate decision, so that you can ponder the words and behavior leave. By engaging in child rearing and community activities, you of people with different cultures, customs, or ways of thinking. By would be able to experience and learn from diversity that can’t be taking that moment to think things over, you can to see the cultural seen in your daily business life. differences underlying their words and behavior. Komori: If the understanding of diversity is deepened and Komori: This can be represented by the familiar word “tolerance.” companies and leaders are proactive in promoting it, employees will I often say that it’s important to have tolerance before utilizing change. The acceptance and leveraging of diversity in enterprises diversity. In English, this is not “perseverance” but “tolerance.” It is may change Japanese society. often said that Japanese people are patient, but this is something slightly different. Although tolerance is a vital skill for global human

Value-creating leadership is based on mutual understanding

Komori: Although we have discussed the importance of not being values of non-Japanese people. Japanese companies have learned a too quick to jump to a conclusion in a diversity-rich environment, I lot from overseas, but lately that attitude seems to be weakening. also think that a leader needs to reach decisions amid uncertainties. Komori: Leaders are required to approach those who have different Takatsu: IMD defines a global leader as someone who can pave ways of thinking or cultures to create value or lead them in a better the way for and lead organizational reform in the midst of the direction, based on the mutual understanding. The essence of uncertain, complex environment of the present moment and in the leadership is almost the same among all kinds of groups. future. Today’s leaders are required to make decisions or judgments and motivate people even when the information at hand is Takatsu: I feel that the purpose of school education is shifting insufficient and there are no clear answers. toward nurturing the ability to find a solution among a variety of things. Companies, too, are deepening their awareness of global Komori: Leaders need to possess the ability to refrain from making human resources in their in-house education. a decision as well as the ability to make a decision even when they do not want to decide. These are difficult tasks, but possible if a Komori: I am certain that the fields of education and business person is well trained. have started changing in a desirable manner. It seems necessary to continue and enhance this trend. Takatsu: Mr. Komori mentioned that if a leader is proactive Japanese society may change. This is related to mutual dependence, which was mentioned at the beginning of our discussion. At present, not only leaders, but everyone else is connected to the The full text of their dialogue is world via social media and other networks. included in the book titled Global Human Resources Will Survive Komori: For example, at the time of the 2011 Great East Japan the Globalized Age, which is a Earthquake, many people outside Japan were astonished by the compilation of the lectures and debates at the Global Human patience and self-sacrificing spirit of Japanese people via social Resource Development Forum media. I think that Japanese people should have confidence since it was first held in 2012. We regarding that virtue. However, there are few cases of Japanese recommend this book to anyone leaders whose leadership style is based on that virtue flourishing on who is engaged in business administration, including human the world stage. resources staff, and to anyone aiming to be active flourish globally. Takatsu: I am concerned about two points from the viewpoint of [Compiled by] The Institute for mutual understanding. It is important to emphasize the values and International Business Communication virtues upheld by Japanese people, but it is unclear whether they [Published by] Diamond, Inc. are meaningful to the other party. The other point is how much [Format] A5, 208 pages [Price] 1,500 yen + tax Japanese people make an effort to understand the cultures and

6 IIBC NEWSLETTER Vol.133 Nov.2017 An open mind and the ability to flexibly cope with changes is vital to global human resources who can flourish in a diverse and dynamic globalized society.

Mr. Masao Ueminami Human Resources Director Lenovo Japan Corporation

At the 25th Global Human Resource Development Forum, we invited Mr. Masanobu Todome, representative director and president of Lenovo Japan Corporation as a guest speaker. He delivered a speech on the theme of how to exert the strengths of Japan on a global stage. This article introduces the interview with Mr. Masao Ueminami, who is in charge of human resources (HR) in Lenovo Japan.

an environment is an appreciation of diversity and an ability to When various companies get together it take advantage of it. Since I am Japanese but my boss is Indian, involves means cross-cultural exchange we have a slightly different sense of time regarding meetings. Even during a 30-minute meeting, the content I might want to emphasize is different from the content that my boss would Lenovo is originally a Chinese company, but since it acquired consider important and worthy of more time. However, this the personal computer section of IBM in 2005 it has acquired stems more from the difference in personality than a difference corporate businesses in various countries through M&As. in nationality. Even among Japanese people, there are different Currently, the Lenovo Group is a global company with around ways of thinking. It is important to express your opinion while 52,000 employees in 160 countries. It has the largest global accepting differences and take advantage of diversity in any share of the PC market, but the range of its business has also kind of environment. expanded to include servers, smartphones, and smart devices. In Japan, Lenovo established the joint venture Lenovo By sharing goals, we can overcome NEC Holdings in 2011 with NEC Corporation (NEC), creating a maker that now boasts the lion’s share of the Japanese PC differences market. The number of employees in Japan is about 1,800, including not only sales staff but also the employees at the When people with different cultures work together, things research center in Yokohama where ThinkPad was developed, sometimes do not go well. At such times, the sharing of goals the manufacturing factory in Yonezawa, and the repair plant in is necessary for conflict-free cooperation. If a slightly high goal Gunma, among other locations. that can be achieved if everyone joins hands, then people can cooperate and work without becoming angry at some trifling matter. The role of management is to set appropriate goals and targets. By setting short-term “stretch goals” for employees, based on the corporate objectives such as achieving growth, becoming the world leader, or contributing to society, it becomes possible to find enjoyment from different cultures and overcome obstacles. In order to survive in a rapidly changing age, it is necessary to create an organization that takes advantage of the expertise of each employee and continually transforms itself by contributing to society through its business. This requires an open mind that is flexible enough to accept differences. The Even when working inside Japan, I am a member of the same applies to English learning. Even Lenovo employees who global company named Lenovo and communicate in English on haven’t been good at English can improve their English ability a daily basis. While I am an HR manager in Japan, my boss is an by studying English diligently. We use the TOEIC Listening & Indian who is responsible for HR in the Asia Pacific region. And Reading Test to gauge employees English proficiency, and we prior to that I had a boss from Australia and another from the are pleased that some have achieved remarkable improvements, United States. In the sections of development, manufacturing, such as improving their score from 500 to that of 900. and other areas, we communicate with engineers from around When working for Lenovo, I get the sense that our the world in English. So English proficiency is indispensable for employees from 160 countries share the passion for improving pursuing a career at Lenovo. Lenovo and contributing to society. I think that the ability Lenovo grew into its current state through the combination to become an excellent company is determined by whether of companies with various corporate cultures, including IBM leadership is exerted that results in such shared passion and and NEC. This is cross-cultural exchange. One important factor employee motivation. Global human resources refers precisely for effective communication and smooth operations in such to those who are abel to become such leaders.

IIBC NEWSLETTER Vol.133 Nov.2017 7 Case of TOEIC ® Program Utilization

Students need English proficiency to display their abilities on the global stage TOEIC® Tests that evaluate the four skills are the foundation for sort of English proficiency required today

— Activities of Meiji University’s School of — Political Science and Economics Meiji University concentrates on the cultivation of global human resources by utilizing TOEIC Tests and implementing over 200 programs for promoting overseas study in all of its departments. In the School of Political Science and Economics in particular, around 200 of the 4,000 students, or roughly 5%, study abroad every year. We interviewed Professor Kosaku Dairokuno, who is the dean of the School of Political Science and Economics and university vice-president (in charge of international exchange), to find out more about the school’s overseas study programs.

Aiming to increase opportunities to come into contact with different cultures and values

Starting around 2008, the School of Political Science and Economics cultivating global human resources offered by the Ministry of began to work for an internationalization. After becoming a dean, Education, Culture, Sports, Science and Technology, we invite I increased our overseas partnerships for student exchange, and lecturers from top schools around the world to be guest lecturers currently our school has 41 study-abroad programs. to offer specialized classes intensively in English for eight weeks. As a course for learning practical English before entering After that, students participate in a summer session or school that a study-abroad program, we established the Advanced lasts for six to twelve weeks at top overseas university such as Communicative English (ACE) program. This was created roughly University of California, Berkeley, Stanford University, the University 20 years after the establishment of the previous course, English of Pennsylvania, Harvard University, and Cambridge University. Proficiency Course (EPC). For ACE, native English speakers and Our university-wide effort is to enable students to enroll in any lecturers with TESOL degrees improve students’ communicative one of more than a hundred classes offered in English in a cross- abilities in the four main English skills, and students can earn up sectoral manner so that ambitious students can have opportunities to six credits instead of the ones of ordinary English classes. This to experience English. Furthermore, we proactively accept short- program can be attended from the first year, but there are many term international students and assign student supporters to applicants so we stipulated that a score of 520 or more on the international students from Thailand, France, the U.S., Australia, TOEIC L&R is a requirement for participating in this program. Many China, Singapore, and other countries to facilitate a variety of students who earn an academic degree through long-term overseas exchange inside and outside our campus. study have taken part in the ACE program. Through a wide array of programs, we would like to provide The next phase of our activities is our “top school seminar.” students with more opportunities to come into contact with As part of Go Global Japan (GGJ), a program for educating and different cultures and values.

Proposal for the use of TOEIC ® Tests scores for overseas study

I think that merely speaking English is not enough for people to engage in negotiations, and we hope to cultivate such personnel. As become global human resources. The School of Political Science the number of skills evaluated by TOEIC Tests increased from two to and Economics aims to cultivate those who will active as business four, TOEIC Tests have become able to be a foundation for cultivating persons, global journalists, or officials at international institutions and personnel. NGOs. English education is one of methods for making that possible, Upon returning to Japan after overseas study, students take the and we hope to overcome the situation where students lack the TOEIC S&W to gauge their improvement in English communication. English proficiency needed to exert their abilities on the global stage. Meiji University submits the TOEIC Tests scores to overseas universities For roughly the past 20 years, I have made an effort to adopt as the basis for accepting our students into their programs. The TOEIC Tests in response to the growing need for English proficiency data accumulated so far indicate that students whose TOEIC L&R among companies. All freshmen undergo an IP test, and the first- score exceeded 730 can attend lectures in English and perform well and second-year students of the School of Political Science and depending on their efforts. UC Berkeley and UC Los Angeles admit Economics can take the test up to twice a year, while third- and applicants based on TOEIC scores, and we are actively persuading fourth-year students can take it up to four times a year. Companies other universities to adopt TOEIC scores as means screening require personnel who not only able to speak English but also can applicants.

8 IIBC NEWSLETTER Vol.133 Nov.2017 The growing need for more advanced programs

I think that our projects for internationalization are successful programs to earn a “double degree” (a degree from both Meiji as of now. However, it is necessary to design slightly different University and an overseas university) or a “dual degree” (a five- strategies moving forward. year program to earn a BA from Meiji University and an MA from Reflecting the change in English education at junior high and an overseas university), rather than just taking part in short-term high schools has changed, the university entrance examination is overseas study centered on English learning. We offer the dual/ going to evaluate all four English skills. This means that students double degree programs with Temple University and Northeastern entering university will already have an advanced level for those University, and next year we will start a program with Arizona State four skills. The special entrance exam for global studies, which University. We have also received offers from San Francisco State the School of Political Science and Economics launched last year, University, Boston University, and the University of Pennsylvania to screened applicants who want work outside Japan based on tests offer such programs. gauging the four skills and essays, and 17 students whose TOEFL In addition, the needs for iBT scores were around 80 entered our university. When I asked overseas internships are growing. An them why they selected this course, some said that that they NPO named the Washington Center were interested in our promotion of study-abroad programs at (http://www.twc.edu/) offers a one- Meiji University. Since would-be students’ awareness is changing month internship program to our significantly, we have to think about the ideal state of our students who have scored at least education. 550 on the TOEIC L&R. In the case Another of our strong points concerns the range of overseas of internships as well, TOEIC Tests options for our students. There is a growing demand for advanced are often used to screen applicants.

Learning English is a shortcut for cultivating global human resources

It has been roughly 10 years since we initiated a program for number of students who will be able to meet that requirement. In sending Meiji University students to overseas and it has been addition, we are preparing for the English Language Program of the producing good results. The number of students who study abroad University of Pennsylvania to be held at Meiji University. This class every year increased to 1,503 by the end of the 2016 academic is classified according to various purposes, such as academic or year, which is 4.5 times more than the 355 students who took part business goals. in 2009. Our ultimate aim is to combine English with specialized I think that global human resources refers to those who can subjects, but toward that end we need to develop a course that will engage in discussions on the same level with people from any help students find a path to learning. country or with any sorts of values, recognize differences, and then Moving forward, we plan to introduce a concurrent program in work together. For such personnel, the shortcut to displaying their which students who have finished a summer session at UC Berkeley abilities and contributing to the world is to learn the international can remain enrolled in the fall semester and the spring semester language, English. I hope that the Meiji University students will of the following year. Although the required English proficiency become such personnel. will increase a little, I am certain that there will be a significant

What I learned for the TOEIC® Tests is helpful for my English communication

Mr. Yoichi Noguchi speaking such as muttering to myself. The skills I acquired Fourth-year student of the School of Political Science and Economics through these efforts have been very helpful in actual English (Participated in the double degree program at communication. When I took an essay-writing test of writing Northeastern University, and was commended by the at a university overseas, I was able to write an essay smoothly dean last fiscal year) by utilizing the grammar I had studied for TOEIC S&W. That I graduated from Meiji High School. While planning to study made me feel good. By studying for TOEIC, I made an effort to abroad in college, I researched the departments of Meiji expose myself to English for at least five minutes every day. This University, and chose the School of Political Science and alleviated my stress related to the pressure of speaking English Economics because I felt that the students in this school every day while studying abroad. acquired a global perspective compared with other students. I After graduating from college, was also attracted by the ACE program. I hope to once work for a company. For learning English, I started preparing for TOEIC L&R Since I would like to contribute during the spring vacation of my third year in high school. My to the public interest, my aim score was about 800 just after entering college, and increased is to join a trading company to over 900 after attending the ACE program for neo year. specializing in metal or energy. In preparing for TOEIC L&R, I listened to English-language radio When I am around 40 I would programs on BBC, ABC, and other stations to get accustomed like graduate school to study to native speakers’ voices, and for TOEIC S&W I practiced economics.

IIBC NEWSLETTER Vol.133 Nov.2017 9 My turning point triggered by English The First Episode — YOUKI KUDOH—

If you make an effort while believing in your potential, rather than worrying about the odds, chances will come your way

Ms. Youki Kudoh, who made her film debut as a teenage pop idol, has been appearing in a variety of movies as a Hollywood actress. We interviewed her to find out what motivated her to develop her career from a pop idol to an international actress and gauge her thoughts on the differences in culture and English in the U.S. and what it takes to flourish on the global stage.

Actress Youki Kudoh

My aim of finding good acting roles and being successful overseas

When I started working in show business, I wanted to become a At that time, when I was 14 years old, a director gave me the singer. Since my father was an enka (Japanese traditional ballad) following advice: “Members of your generation should keep singer, I thought the work of a singer was limited to singing and an eye on what’s going on around the world, rather than just so I was reluctant to sidetrack that occupation by acting as well. focusing on Japan.” When I heard that, outside Japan, even I went to an audition for filmThe Crazy Family (1984) and got actresses who had received an Academy Award still had to that part, which was my debut as a movie actress. The second film audition to get good parts I thought that I might find what I was I auditioned for was Typhoon Club (1985) and was surprised that looking for outside Japan. I got the part. From that point, acting became my primary job. So I started studying English by myself. I listened to radio So even though I entered show business with the intention lectures, read books, asked non-Japanese people in the showbiz of becoming a singer, but I did not end up singing. Since I did world like Mr. Charles Wilson and Mr. Kent Gilbert to help me not behave as a pop idol is expected to act, some who had been learn English and talk with me in English backstage. Whenever friendly to me when I made my debut deserted me abruptly. I had a chance, I tried to use English. Step by step, through such I was deeply destressed at the time because I was too busy to go efforts, I became able to converse in English. to school and I felt that there were no places where I belonged.

Directly approaching a director using English and my overseas acting debutdebut

From an early age, I was not resistant to the English language. Ms. Kazuko Kawakita (then vice-president of French Film I spoke English for the first time when I was a third-year Corporation) to please let me directly persuade the director” elementary school student. A female Indian singer who and she relayed my call to the director, Jim Jarmusch. Although performed together with my father at an event took good care we prepared an interpreter, there were a lot of things I wanted of me, and I became totally attached to her. When she was to convey, and I said to the director in English, “This role returning to her country, I desperately wanted to say, “See you represents myself. You won’t regret if you use me.” After that, again,” and learned this phrase from my mother’s friend. When there was no response for about two weeks, but the director I said this phrase to the singer, she replied with the same phrase made a decision and I got the part. and kissed my cheek. At that time, I was impressed by the fact In the U.S., you need to express your intention clearly, and that I was able to express what I wanted to say in English for describe what you want by yourself, and so I think that my the first time. aggressive approach was effective. I was said to be “assertive For Mystery Train (1989), my first overseas movie, at first and selfish” in Japan, where pop idols could not express their I received a direct offer, but it was about to be withdrawn intentions, but in the U.S. I was considered docile. That was a because of my age. However, I could not give up, and asked cultural shock.

10 IIBC NEWSLETTER Vol.133 Nov.2017 My turning point triggered by English The First Episode —YOUKI KUDOH—

Like “waiting on a stone for three years” I found a place where I belong through patience

My first film shoot in Hollywood was very enjoyable. But after years,” she said, “and if you are still unsuccessful, you could living in the U.S. I realized my English was insufficient and come back to home.” And it turned out that after three years I had a hard time. One time I called a customer-service center to I got accustomed to life in the States, which made me feel that ask about a huge telephone bill. I waited 30 minutes to finally things would work out. talk to an operator, who then hung up on me after saying, But until I got used to things I often felt frustrated. I recall “I can’t understand your English.” Another time I got involved how a person cut in front of me at the supermarket checkout in a traffic accident, and no local residents testified on my behalf and then made fun of me when I objected. Such unpleasant because the other person in the accident was a member of their experiences made me cry many times. But once, when I was community. crying, someone held out some French fries to me and said: For the first two years I often wondered why I chose such a “Would you like some?” That made me realize that there are hard path for myself. I remember one time, when I was suffering both good and bad people in every country. And I felt I would be the side-effects of medicine I took for curing poor physical condition able to find a place in the U.S where I could belong. I was turned that made me feel like I was almost dying, I called my mother in down for acting jobs and commercials, but was able to get by tears and told her I wanted to go back to Japan. But she told me on my savings and by moonlighting, and I expected that I would to be patient in order to succeed, quoting the Japanese saying have to keep living like that in the States. about “waiting on a stone for three years.” “Hold on for three

A Japanese person acting the role of a native speaker

After that tough period, I landed a role as the character Hatsue been close to American English, but during the filming, which in the film Snow Falling on Cedars (1999). That was totally lasted three and a half months, I had to thoroughly adapt my different from my previous roles. It seemed unprecedented that pronunciation to an Australian accent. And after that, when I was chosen to play the role of a Japanese-American speaking I went to an audition in Hollywood, they wondered why I was American English (without a Japanese accent), in place of speaking English with an Australian accent and told me that I had someone who was born in the U.S. or half American and half three days to switch over to American English. During that short Japanese. I was determined to get that role, and when I did it time I studied intensively pronounce my lines right. I’ve always made me think that my efforts to learn English since childhood enjoyed imitating different accents, so I have been able to master had paid off. them quickly. After passing that audition, I was asked to come to Before that film I had acted in Heaven’s Burning (1997), a the U.S. for three months, prior to the shooting, to concentrate film set in Australia. My accent in English to begin with had on perfecting my pronunciations.

Learning English is like saving money: You have more fun as your vocabulary increases

I think that global human resources refers to those who can get The best way to learn English is to enjoy it. You shouldn’t along with anyone in a fair manner. Such people are able to clearly dwell on the negative if you cannot yet speak English, but rather convey what they want to do and their own charming points. On consider that the inability no big surprise and work hard to study top of this, they like people and have all sorts the language. If you only work hard for a brief of interests. Another thing is that they do not moment, and then don’t study English for give up on what they want to do just based the next 10 years, then obviously you won’t on probability, but rather believe in their own be able to speak it. Much like watching your potential and opportunities. The chances for bank deposit grow, it’s enjoyable to see your a person like me—born in the Tokyo district vocabulary expanding through continual of Meguro and brought up in the suburb effort. You will get that pleasure even if you Hachioji—to become a leading actress in don’t find English learning to be so fun at Hollywood were almost zero, but still it came the time. Pleasure increases when others also true. If you have fun and enjoy being with take part, while pain can be cut in half when people, while knowing your own strengths shared with others. Seeing the present world, and what you want to do, a door leading to I feel that the most important is to develop the global stage will open up for you and your such a situation for yourself. chances will come.

IIBC NEWSLETTER Vol.133 Nov.2017 11 TOEIC® ENGLISH CAFÉ presented by IIBC, offering enjoyable English conversation with popular DJs and native English speakers, held in Osaka for the first time

Free Talking Table, where small groups of participants could enjoy a wide range of conversation with a native English speaker

Free Talking Table is a session in which a group of four participants talk with a native English speaker for 45 minutes. About 100 participants selected by lot—including students, businesspeople, housewives, teachers, freelance writers, and others—took part, including some parents with their children. Three native English speakers warmed up their sessions in their respective ways by raising various topics, such as jobs, hobbies, sports, the attractive features of Japan, and comparing romance in Japan and the U.S. The conversations took place in a relaxed manner, often interspersed with laughter every time. When we asked why they applied to take part in the event, some pointed to can’t yet speak it fluently has motivated me to study English harder.” One college student, who participated with her mother, eagerly commented: “I participated because my mother invited me. The conversation at the event made me realize that I need to study more, so I want to find more opportunities to talk with native English speakers.” Another participant said, “I want to participate in an event like this again,” adding that, “The session time was too short and I wanted to talk more.” And other people who took part also expressed a desire to have more such opportunities to speak English, requesting that the TOEIC ENGLISH CAFÉ be held on a regular basis, rather than being a limited-time event. their own limited opportunities to speak English in daily life, while others said they were looking for a place to speak English related to their jobs, such as one person who plans to work at Walt Disney World in Florida next year. Another participant mentioned the desire to brush up on speaking ability in order to interview foreigners for a graduate thesis. Other comments received by participants included the following: “I have always studied alone with textbooks, so it was fun to have an opportunity to listen to real English”; “Receiving advice from native English speakers about how to study English was great”; “Realizing that I can understand spoken English but

12 IIBC NEWSLETTER Vol.133 Nov.2017 TOEIC ® ENGLISH CAFÉ presented by IIBC, offering enjoyable English conversation with popular DJs and native English speakers, held in Osaka for the first time

Key concept is “enjoy communication.” The “TOEIC ENGLISH CAFÉ presented by IIBC” event was held at the Komin Cafe of Panasonic Center Osaka, in Grand Front Osaka, from August 23 (Wed.) to August 25 (Fri.), 2017. “TOEIC ENGLISH CAFÉ” was already held twice in Tokyo to offer participants an opportunity to speak English. The feedback from them was very positive, which led to the scheduling of the same event in Osaka. The three-day event included the SPEAK UP NIGHTS and Free Talking Table sessions to

provide chances to speak English to participants chosen by lot. Komin Cafe arranged for TOEIC ENGLISH CAFÉ event Café visitors were served a dish named Bitter Coffee Pavlova, which was an original interpretation of the Oceanian dessert “pavlova,” and a “wishing tree” was set up, decorated with paper sheets on which visitors wrote their wishes in English. Those who posted comments on an SNS also received an original cookie. The bookshelves beside the café displayed TOEIC-related books and foreign books on the topics of travel, cuisine, and music, which were the main themes of the SPEAK UP NIGHTS session, providing an atmosphere in which visitors could enjoy English. The “wishing tree” included wishes from Original dessert “Bitter people ranging in age from children to adults Coffee Pavlova”

SPEAK UP NIGHTS session for enjoying English conversation with popular DJs

The SPEAK UP NIGHTS session featured three popular DJs from The feedback from participants was very positive including the Osaka radio stations FM802 and FM COCOLO. The DJs took such comments as, “At first I was nervous, but ended up having a turns in leading enjoyable English conversations. On the first day, lot of fun because everyone spoke up and had a good time” and Mr. Takuto Onuki talked about the topic of travel. On the second “I had been looking forward to this event because my favorite DJ day, Ms. MEME discussed cuisine-related things. And on the would appear, and the DJ called my name and spoke to me in a third and final third day, Mr. Kentaro Ochiai talked about music. friendly manner.” Each of the lively talks began with a DJ introducing personal episodes and memories through a slide show, and then chatting with participants while sometimes cracking jokes based on the questionnaire results. The venue was quite animated. The latter half of each talk had participants seated around the same table talk about the given theme. Since everyone was meeting for the first time, people began by introducing themselves in English, and gradually the participants opened up and the conversation heated up.

We received the comments below from participating DJs.

Takuto Onuki MEME Kentaro Ochiai After graduating from a A third-generation Chinese living Lived outside Japan for 13 years. university in the U.S., he joined in Japan, who was born and As a DJ of FM802, he is popular a company there that produces brought up in Kobe. She lived in among a broad range of age TV programs. For more than the U.S. from the age of 25 to groups, including high school 15 years he has been a DJ at 27 years. She is the mother of students, businesspeople, and FM802. two children and works for FM female office workers. COCOLO as a DJ.

I talked in English for the first time in 18 I think this event was successful, as Thank you very much for giving me such years since returning to Japan from the U.S., participants could have opportunities to a splendid opportunity. I talked about the but the English conversation with listeners speak English. I was moved and inspired by theme “Enjoy English!” and was impressed made me recall not only English but also participants trying hard to speak English. by participants speaking English in a lively my dream. The listeners participating in this I believe that the best way to master a manner. In Japan, many people think that event were very passionate and actively language is to speak and use it. It is essential they are not good at English, but I think that spoke English. I think it is important to to have a willingness to convey what you the shortest way to brush up your English try to speak English, beginning with short think and keep learning diligently. I, too, will proficiency is to have a pleasant experience sentences. make an effort to do that. of making yourself understood in English.

IIBC NEWSLETTER Vol.133 Nov.2017 13 IIBCIIBC TOPICSTOPICS

Essay-writing workshops for high-school students in Tokyo and Osaka

Six hours of lectures and discussions led by native English speakers

On July 26 and 27, essay-writing workshops were held in Osaka After the participants felt a bit more relaxed, a lecture was and Tokyo for applicants of the IIBC Essay Contest for high-school given on key points when writing an essay, and after examples were students. At the workshops, students learned how to write an essay, presented a discussion in English took place. including organizational structure and useful expressions, and then In the afternoon, each student tried to write an essay. They they actually wrote an essay on a specific topic. The workshops earnestly worked on writing, while asking questions to the lecturers included group work, with native speakers correct essays and and consulting with other group members. offering advice. The lecturers in Osaka were Mr. Richard Leigh Harper Even after the lecturers checked the essays and gave advice, the of the School of Foreign Studies at Osaka University and Mr. Jeremy students eagerly tried to brush up their essay-writing skills right up to McMahon of the Faculty of Law at Kindai University, with 4 high- the end of the lecture. school boys and 16 high-school girls participating; while in Tokyo the lecturers were Mr. Gene Thompson of the Department of Global Business at Rikkyo University’s College of Business and Ms. Nerys Rees of Rikkyo University’s College of Business, with 9 high-school boys and 16 high-school girls participating. One characteristic of the workshops was that all lectures were in English. To break the ice, games and self-introductions were carried out. In Osaka, participants split into groups to enjoy a game of guessing the hometown and hobbies of each lecturer. The ice- breaking activity in Tokyo involved participants divided into pairs trying to find points in common while introducing themselves. The English level of participants was very high and the atmosphere during Tokyo venue Osaka venue the conversations was lively.

Lectures, writing practice, and advice motivate students to participate in the contest

The results of a questionnaire of workshop participants indicated that planned to enter the contest” (4 students in Tokyo, 2 in Osaka), there their main reason for taking part was “A desire to learn how to write were those who said that after the workshop they had “A strong an essay” (17 students in Tokyo, 9 in Osaka), followed by “Because desire to enter the contest” (8 students in Tokyo, 7 in Osaka) or “A my teacher recommended it” (12 students in Tokyo, 9 in Osaka). desire to enter the contest” (10 students in Tokyo, 10 in Osaka). The survey also showed that the willingness of the students to enter As for the level of satisfaction toward the workshops, many of the IIBC Essay Contest rose after participating in the workshop. them answered that it was “very helpful” in terms of the lectures, Whereas less than 50% of the students had shown an interest in writing practice, and advice. Students also felt that the lectures about the contest prior to the workshop (8 students in Tokyo, 7 in Osaka). the structure and points in writing an essay were helpful. However, after the workshop, their intention to enter the essay The English level of participants in the essay contest has been contest increased, by the end of the workshop nearly all of them had increasing year after year, and through this event they not only learn an interest. In addition to the students who answered “I had already how to write an essay but also stimulate each other in various ways.

Comments/opinions (from some participants) Satisfaction toward the workshop • The lecturer carefully taught us in detail how • I was exposed to English for as long as six and to write an essay, in an easy-to-understand a half hours. I am satisfied because I felt that Tokyo (July 27) Osaka (July 26) way. In addition, I had fun learning English my ears got accustomed to English. while interacting with the other students...... • This workshop turned out to be so versatile 1 that students are able to prepare not only for 3 • Whereas teachers at my school do not provide the essay contest but also for writing tests and face-to-face feedback on our work, the TOEIC S&W. workshop lecturers even pointed out minor ...... 9 mistakes. Even though I’m still not good at • Students of my age were all good at English, 15 essay writing, in English or Japanese, the and this motivated me considerably. In 17 workshop motivated me to try. addition, I was able to ponder the theme of ...... this workshop. • At first I didn’t know what to write, but the ...... lecturers gave me a lot of advice, and I became • The fluent pronunciation of “returnee” Very satisfied Satisfied Somewhat satisfied able to write a satisfactory essay. children and those who have studied abroad inspired me.

14 IIBC NEWSLETTER Vol.133 Nov.2017 Report on a TOEIC ®Seminar

Practical case studies introduced on the theme of reforming university-level English education

On July 28, a TOEIC seminar was held in Tokyo under the theme: Tokyo City University, meanwhile, has developed an original “Reforming university-level English education × TOEIC Program— program named “TAP” for fostering international personnel. The various efforts to enhance willingness to learn and improve English program combines preparatory education for first-year students and proficiency.” Some actual cases where the TOEIC Program is used for overseas study in the second year (approx. five months), with the English education at Hiroshima University, Kyoto Sangyo University, aim of cultivating practical expertise, autonomy, and independence. and Tokyo City University were presented. Along with offering English education, the university holds TOEIC Hiroshima University gave a presentation titled, “Utilization of L&R three times: when students enter the university, go abroad the TOEIC Program and development of a can-do list for super- to study, and return to Japan, as well as offering TOEIC S&W global business.” The university offers detailed guidance for English when students go abroad to study and return to Japan. And the learning, including the setting of expected scores for individual university then evaluates these test results. As a result, the number of freshmen based on TOEIC L&R. This has been effective in raising applications from freshmen has surpassed university’s target, as more students’ level of English proficiency. The University also developed high school students take the entrance exam of Tokyo City University a can-do list in collaboration with IIBC to raise the motivation of for the purpose of joining TAP. Students’ satisfaction with the students to learn English. program is high, with nearly 90% of the participants saying that they The reform of the common English program of Kyoto Sangyo had improved their own English proficiency, and nearly 80% stating University has the following three characteristics. First, the reform a willingness to join an overseas internship, go overseas to study, and focuses on improving practical English skills, so that the classes of the like. Japanese lecturers adopt the TOEIC Program while English-speaking The 190 participants who took part listened attentively to the lecturers focus on improving English communication skills. The presentation of those university initiatives. second characteristic is the effort to guarantee the quality of classes by changes that include introducing a unified curriculum centered on small class sizes as well as the holding of faculty development workshops on the campus. The third characteristic is that the reform aims to clarify the outcomes of learning by dividing students into classes based on their TOEIC Bridge Test scores at the time of enrollment and offering TOEIC L&R as a regular examination for the second semester; this way of organizing classes according to students’ test scores has raised the motivation to advance to the higher level classes.

Propell ® Teacher Workshop

A workshop on teaching methods for improving the basic ability for the four fundamentals skills

At the Propell Teachers Workshop, held in Tokyo and Osaka from In addition to the development and production of TOEIC late July to early August, participants were able to take the Propell Programs, ETS is engaged in teaching how to conduct a class to program developed for English teachers by Educational Testing English teachers according to test contents, and the workshop is one Service (ETS). The workshop facilitators from ETS this year were Ms. example of this. Elizabeth Bredlau and Ms. Tonia Peters. The workshop this time focused on TOEIC Speaking & Writing Tests. The morning session of the workshop began with ice-breaking activities like self-introductions. The two facilitators then briefly described the tests, scoring standards, and how to set learning goals, while answering questions from participants. The participants could see how TOEIC S&W questions are related to actual business situations such as meetings, phone calls, and emails. After lunch, each team discussed how to adopt TOEIC S&W in actual classes, and practiced scoring the answers in TOEIC S&W by referring to example answers. Participants gave questions and opinions actively, while exchanging information and interacting with one another. This event provided them with a meaningful opportunity.

IIBC NEWSLETTER Vol.133 Nov.2017 15 Public testing schedule Nov. 2017 TOEIC® Listening & Reading Scheduled Date for Test Test No. Test Date Application Period*1 Sending Test Results Vol1. 33 227th January 28 (Sun.), 2018 November 9 (Thu.), 2017 to December 14 (Thu.), 2017 February 27 (Tue.), 2018

228th March 11 (Sun.), 2018 January 4 (Thu.), 2018 to January 30 (Tue.), 2018 April 10 (Tue.), 2018

TOEIC® 2 Scheduled Date for Speaking & Writing Tests Test Date Application Period* Sending Test Results ® TOEIC Speaking Test December 3 (Sun.), 2017 October 20 (Fri.), 2017 to November 17 (Fri.), 2017 December 27 (Wed.), 2017 To Perform Globally January 21 (Sun.), 2018 December 1 (Fri.), 2017 to January 10 (Wed.), 2018 February 15 (Thu.), 2018 Feature Changing English education in university－ February 18 (Sun.), 2018 December 28 (Thu.), 2017 to February 2 (Fri.), 2018 March 14 (Wed.), 2018 To English education that would develop the foundation for cultivating global human resources 2

® TOEIC Bridge Test Feature Global Human Resource Development Forum Scheduled Date for － Test No. Test Date Application Period*2 Sending Test Results IIBC’s efforts to cultivate global leaders 5 66th March 18 (Sun.), 2018 November 9 (Thu.), 2017 to February 15 (Thu.), 2018 April 20 (Fri.), 2018

*The application periods above are for applications by private individuals. For information on the application period for group testing (excluding the TOEIC Speaking Test), please consult the official IIBC website. Please note that the public testing schedule is subject to change. The latest schedule information is available on the official website. (*1) Internet application period. Please refer to the official website for information on the application starting times and deadlines, as well as applications via convenience store terminals. (*2) Internet application period. Please refer to the official website for information on the application starting times and deadlines.

New serial article

My turning point triggered by English Ms. Youki Kudo, Actress

Case of TOEIC ® Program Utilization Interview with Professor Kosaku Dairokuno of Meiji University ・・・ 8

My turning point triggered by English Inquiries: Interview with Ms. Yuki Kudo ・・・・・・10 Tokyo Sanno Grand Building, 2-14-2 Nagata-cho, Chiyoda-ku, Tokyo; Tel. 03-5521-5901 ® Nagoya Office Nishiki Park Building, 2-4-3 Nishiki, Naka-ku, Nagoya-shi, Aichi; Tel. 052-220-0282 TOEIC ENGLISH CAFÉ ・・・・・・12 Osaka Office Midosuji SG Building, 3-6-1 Bakuromachi, Chuo-ku, Osaka-shi, Osaka; Tel. 06-6258-0222 IIBC TOPICS ・・・・・・14 Media inquiries: IIBC official website: http://www.iibc-global.org Public Relations Office Sanno Grand Building, 2-14-2 Nagata-cho, Chiyoda-ku, Tokyo; Tel. 03-3581-4761

ETS, the ETS logo, PROPELL, TOEIC and TOEIC BRIDGE are registered trademarks of Educational Testing Service, Princeton, New Jersey, U.S.A., and used in Japan under license. Portions are copyrighted by Educational Testing Service and used with permission. The Institute for International Business Communication