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Whatsapp Groups in Tower Hamlets Dec 2020 Whatsapp Groups- Covid19 Mutual Support

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Community insights on Covid 19 Mutual Aid WhatsApp groups in Tower Hamlets Dec 2020 Whatsapp Groups- Covid19 mutual support In the wake of the Covid-19 pandemic, local people organised in mutual aid groups using WhatsApp. We analysed 116 groups with approximately 4372 members (some people can be members of more than one group) Neighbourhood/ ward level groups (90-160 members) Council estate groups (10-80 members) Street level groups (under 60 members) Whatsapp Groups-Covid19 mutual support Zealand rd Grove rd Medway/ Hitchin Sq St 20 E3 5 area 13 Stephens 19 participants Selwyn Rd Athelstane participants participants Gr 13 participants 34 7 32 Prospect Lincoln S. Coborn participants Chisen- Vivian Wellington/ Brune & Cherry- participants participants wood Cl hale Rosebank/ Rd Pk Bromley Rd. Vyner Holland Est Mansford 5 Approach participants Est 31 Norman Gr 25 24 28 participants participants 36 26 Est. 28 Bethnal Green participants participants participants participants Hosp Est. 35 participants St 28 participants Patriot 31 participants Hewlett participants Lichfield Square Peters 31 participants Bromley Alloway 29 & Driffield Aberavon participants 49 Globe Fields/ North 39 participants Norfolk Est Bethnal Bromley participants Green 72 Weavers 32 participants Gardens Fields Weavers participants 76 Antill 31 36 Rd. participants participants Bow participants South Winkley 44 Bethnal Est. participants Digby & Hackney 40 Greenway 142 participants Rd East Est. West 103 Malmes- 36 37 bury etate participants participants participants Green Cranbrook Bow participants 46 Est. participants Teesdale Est. 24 46 participants participants 123 Lyal Palmers East Road Bancroft/ Cleveland Est. 157 participants 51 21 participants participants Burdett Road & Queen participants Coverley & Shahjalal. 116 Mary 19 Estate Spitalfields participants Tredegar Horwood Old Ford Road Meath & Banglatown Est. Square 21 participants 75 participants St Peter's Globe Rd Est. North North 64 52 57 Cambridge 84 participants 18 E3 2 North participants participants participants Flower & participants Heath Rd Dean 17 participants participants Oval St. 53 118 Peters 52 6 Norton Mile End participants participants area Mile End Longnor Brick Mile End Mile End Minerva participants Folgate Est Lane Bartlett Park 9 Est. 17 Bow Common Lane South/ Limehouse participants Colling- participants Christ- 11 16 participants tube to cemetery wood Est participants Brewery participants church Chicksand 49 9 Est participants 9 11 participants 58 Vallance Mile End participants Averbury West East participants 13 Mile End East Rd East Royal Mint participants 65 participants & St general Chephas St George. 14 15 96 participants participants 16 participants participants 81 Altab est. 63 62 Redlands 16 participants est. participants participants participants 16 St participants participants Sidney Stepney Dunstan's est. E 16 Green Rd participants 31 59 participants Sidney participants Est. W Berner 19 Est. participants Settles & 12 Island participants Myrdle 26 Wapping Royal White- participants Ln/ Est chapel Stn London 12 19 Isle of Dogs/ Gardens participants participants 42 Shadwell participants South Basin Clichy & Goodman's South Stepney fields 22 Canary Wharf participants Wapping Shadwell 13 19 Basin participants 2 participants participants Lime- 91 Wapping Atl. & Free White- Trade chapel Rd St Katharine Wharf N Stn. 6 13 participants participants participants 21 participants 35 Exmouth Est. participants 8 participants Arbour Sq Wapping West 106 15 participants Canal N Tenter St. East 8 22 136 Wapping house participants Wapping participants Ramsgate Hermitage participants Blackwall & Mount- 15 morres participants Est. Central 33 Cubbitt Town 9 participants participants Wapping participants Stifford 21 Est. participants 12 Wapping participants Wapping Prusome South Island 64 Tower of Wall London 12 28 3 participants participants participants 33 162 participants Penning- ton St participants 5 participants participants Canary Lansbury/ Poplar Wharf Park- 93 view 42 96 participants participants participants Whatsapp Groups- Covid19 mutual support Functions of WhatsApp Groups Based on thematic analysis of 1563 messages Whatsapp Groups- Covid19 mutual support Functions of WhatsApp Groups Meals for families w. Supporting Access to food and necessities chilren, poor and food banks, Dealing with poverty/ deprivation vulnerable residents local Groups of council estate residents, local community charities Checking on Families in crisis could access information on how to apply for groups, charities and local authorities organised together Advice on finding homeless, benefits and emergency grants, from the State or local to provide basic necessities (including hot food) to those vulnerable necessaries charities. in need, including low income families with children on in shops people low incomes, older and vulnerable residents with care Local residents expressed concerns about homeless and shielding needs. people and about those known to them to be vulnerable/ Access resources for money crisis at risk, in order to support them with accessing the Advice/ Local people organised to support local food banks people in to food/ services they needed. through donations and volunteering. Dealing with necessities Postings about local jobs and advice on jobseeking were As access to supermarkets and supply chains were poverty/ featured. disrupted in the first weeks of lookdown, residents deprivation services Shopping/ errands Advice on budgeting, cooking and coping at home was used WhatsApp groups to exchange information on on Info where to find various items and on how shops for those in isolation local featured. adapted their schedules in the pandemic. Promoting online or distanced socially activities Practical Covid-19 prevention fake news/ fake Challenging Practical help help Covid-19 scams Many people felt that the Government failed to provide Local residents who were shielding or vulnerable were Socialising, prevention clarity on Covid-19 prevention rules, around masks, able to post requests for help with shopping and errands, mental health lockdown and social distancing. By discussing these issues that other answered. Some refered their digitally support in WhatsApp groups, local people understood them better. excluded neighbours and arranged help for them as well. Local businesses, charities and community groups promoted Local residents expressed concerns about neighbours failing to online or socially distances events- educational, social or Expressing respect lockdown/ social distancing rules and reinforced their concerns about Discussing/ importance. physical activity-based, such as yoga classes or mental health rule breakers support groups. clarifying Covid- Relatively few fake news/ pseudoscientific messages were posted, and 19 prevention The groups themselves provided and outlet for socialising, mutual they were promptly challenged by group admins and members. Warnings encouragement and peer mental health support. about common scams were also disseminated. Whatsapp Groups- Covid19 mutual support Who used WhatsApp Groups? Between April and June 2020, we conducted a survey with 385 respondents on their experience in the Covid-19 pandemic. Disabled Aged under 25 White Living Asian non-British with house- ethnicity 25% or mixed mates of survey respondents used local multual ethnicity support Whatsapp Groups. Living with of those who used Mutual Aid groups: parents or extended 15% asked the group for help with In full time family shopping, errands or other needs. Aged work 25 to 49 37% helped someone from a group with shopping, errands or other needs . 13% asked the group for advice and information. People most likely to use People least likely to use 44% offered advice or information in a mutual aid Whatsapp mutual aid Whatsapp group. Groups Groups.
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