KEKAL ABADI Buletin Perpustakaan Universiti Malaya University of Malaya Library Bulletin

Vol. 23 No. 1 June 2004 ISSN 0127-2578

University of Malaya Library 50603 Kuala Lumpur, . Tel: 603-7956 7800 Fax: 603-7957 3661 URL: http://www.umlib.um.edu.my Lembaga Pengarang / Editorial Board (2004) Azrizal Ismail, Datin Adlina Norliz Razali, Janaki Sinnasamy, Maziah Salleh, Noraslinda Sanusi, Ratnawati Sari Mohd Amin, Zahril Shahida Ahmad, Zanaria Saupi Udin

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KEKAL ABADI

Jil. 23 Bil. 1 Jun 2004 / Vol. 23 Issue 1 June 2004 ISSN 0127- 2578

KANDUNGAN / CONTENTS

Accountability in Library Management : Issues and 1 Strategies for the 21st Century

Laporan Persidangan 15 Conference Reports

Ulasan Buku 22 Book Reviews

Kertas Kerja Persidangan 24 Conference Papers

Berita Ringkas 75 News in Brief

Hal Ehwal Staf 76 Staff Matters

Kekal Abadi 23 (1) 2004

ACCOUNTABILITY IN LIBRARY MANAGEMENT : st 1 ISSUES AND STRATEGIES FOR THE 21 CENTURY

Dato’ Dr. Zaiton Osman, Consultant Librarian, OUM & Sharipah Hanon Bidin, Chief Librarian, Tan Sri Dr. Abdullah Sanusi Digital Library, OUM

Abstract : The issue that has been plaguing library managers is one of lack of credibility --- of not being able to demonstrate their relevance to their organisations, of not being able to convince their organisations that their libraries are integral to the achievement of organisational goals. Playing a peripheral role has relegated librarians to being second-class citizens in their own organisations. Against such odds, how do librarians cope with the changes and challenges, brought by the 21st century – changes and challenges in the form of ICT, globalisation, lifelong education, knowledge management, etc. The authors are of the opinion that in order to cope with the changes and challenges posed by the 21st century, the onus is on library managers to devise strategies that would provide libraries with the competitive edge in the information delivery business despite the competition posed by computer companies, knowledge management companies and other professionals who have taken advantage of the opportunities provided by ICT and the world-wide demand for knowledge workers. Library managers must be held accountable for their libraries’ performance just as they must be held accountable for the non-performance or non-delivery of their libraries. In order to be accountable library managers would have to strategise by having in place well- designed strategic plans, efficient organisation, capable leadership and effective control measures. Accountability therefore should be the cornerstone of library management in the 21st century.

Abstrak : Isu yang melanda pengurus perpustakaan ialah kurangnya kredibiliti --- tidak dapat menunjukkan betapa relevan peranan mereka di dalam organisasi dan tidak mampu meyakinkan organisasi mereka bahawa perpustakaan memainkan peranan yang amat penting dalam mencapai matlamat organisasi. Peranan kecil yang dimainkan oleh pustakawan telah merendahkan kedudukan mereka di dalam organisasi sendiri. Dengan arus yang melanda, bagaimanakah pustakawan boleh menangani perubahan dan cabaran abad 21 – perubahan dan cabaran dalam bentuk ICT, globalisasi, pembelajaran sepanjang hayat, pengurusan ilmu dan sebagainya. Pengarang berpendapat untuk menghadapi perubahan dan cabaran yang didapati dalam abad 21 adalah menjadi kewajipan pengurus perpustakaan untuk mengatur strategi di mana mereka patut menyediakan perpustakaan yang berdaya saing dalam penyampaian maklumat walaupun terdapat persaingan daripada syarikat komputer, syarikat pengurusan ilmu dan badan profesional lain yang telah merebut peluang dan mengambil kesempatan yang disediakan oleh ICT dan keperluan dunia untuk pekerja berilmu. Pengurus perpustakaan mesti bertanggungjawab terhadap prestasi dan ketidakcemerlangan perpustakaan masing-masing. Bagi memenuhi tanggungjawab tersebut, pengurus perpustakaan sepatutnya merangka dan merancang pelan strategik, organisasi cekap, pemimpin berwibawa dan kawalan efektif. Dengan itu, kebertanggungjawapan sepatutnya menjadi asas pengurusan perpustakaan dalam abad 21.

1 Zaiton Osman & Sharipah Hanon Bidin. (March, 2004). Accountability in Library Management : Issues and Strategies for the 21st Century. Paper presented at the International Seminar on Challenges for Libraries in the 21st century, Ateneo de Manila University, Philippines.

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1.0 STATING THE ISSUE injecting the element of accountability in their library management. Unless library If libraries are judged on their own merit, in managers are made to be accountable to isolation from their parent organisations the organisation by ensuring that libraries and using only collections and services as provide input in the achievement of benchmarks, the majority of libraries in the organisational goals, libraries will always be ASEAN countries can be said to be peripheral – sidelined and overlooked. excellent – well-funded, well-stocked and adequately staffed – even when compared At whatever level therefore, operational, with many of those in the more developed middle-management or top-management --- countries. However, when the same libraries accountability should be the cornerstone of are judged on the basis of their relevance their library management. It is important that to their parent organisations, their library managers understand this because contribution is often seen as peripheral there are already indicators that libraries are rather than integral to organisational goals. losing their competitive edge in the Issues of non-involvement, lack of recognition information delivery ‘business’ - indicators of contribution or underestimation of their such as : ability to play an integral role in the core i. Librarians disassociating themselves business of their parent organisations, have from the traditional concept of been highlighted again and again in the librarianship, giving rise to the changes literature, at seminars and conferences, in nomenclature used such as from locally and internationally. Even with the “librarians” to “information professionals/ onset of the 21st century and in the era of specialists”; “librarianship” to ”information the digital library, the same issues are still science”, “libraries” to “knowledge being discussed. For example, in the case management centres”, “information of university libraries, issues such as “How dissemination” to “information delivery”, involved are libraries in the actual teaching- etc. as if prior to the advent of ICT, learning process?”,“Is acquiring books the libraries have not been involved in only role they play?”, “Is there a correlation information dissemination. between academic achievement and use of library information resources?”, “Is there ii. Librarians not awarded the same evidence that using information resources recognition vis-à-vis other professions in help undergraduates obtain good marks in similar schemes of service and salary their assignments or contribute towards scales despite the fact that librarians good degrees?”, are still being debated. In possess both academic and short, how does one apply the principle of professional qualifications at entry point. “The proof of the pudding lies in the eating” to university libraries? The same could be iii. The proliferation of members of other asked of other types of libraries--- public professions (engineers, computer libraries, special libraries and school scientists, academics, economists; etc.) libraries. taking the lead role in information provision and dissemination. The real problem as can be gleaned from above is one of lack of credibility --- of iv. The proliferation of “knowledge librarians who have not been able to management” companies that develop demonstrate their ability to “perform” and access and delivery systems using “deliver” in a manner that will convince their complex innovative technology with the organisations that their libraries are ability to organise, manage and indispensable and integral to the disseminate structured and unstructured achievement of organisational goals. information. The onus is therefore on librarians, Against these odds, how do libraries cope st particularly library managers, to prove that with the changes and challenges of the 21 they have an important role to play in the century? organisation and this can be done by

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2.0 CHANGES AND CHALLENGES st such feedback, the authors feel that only OF THE 21 CENTURY three areas can be the strength of libraries: To fight the war, one has to recognise the 1. Collections enemy – so it is with libraries. Unless library managers can fully understand the demands 2. Reputation and challenges posed by the 21st century, it 3. User Education would be difficult for them to ascertain whether or not they are capable of coping (1) Collections with these demands and challenges. Once they understand what is required of them, Collections are the library’s greatest they can then assess their capability by strength because without collections, analysing their strengths and weaknesses there can be no library. The strength of the as well as to interpret the demands and collections however depends on its size challenges of the 21st century as either and uniqueness. In the 1950’s & 1960’s, “opportunities” or “threats”. Undertaking a the size of the collection is the measure of SWOT analysis of libraries is important the library’s worth. As such, weeding because it provides libraries with a ‘clinical’ exercises were seldom undertaken for fear approach to library development, minimising that large libraries (by virtue of their trial and error in the process. collections) will lose their competitive edge. Today, the issue of size is not the main The SWOT analysis below is not based criteria to assess the library’s stature on any specific research data of any because with the advent of digital libraries, specific library but based on general the world’s collections are easily findings from libraries in Malaysia. It is used accessible literally at one’s fingertips. as an example to illustrate the need for The uniqueness of collections however has librarians to be introspective and understand become a more important criteria for their capabilities as well as to be assessing the library’s strength because of aware of developments taking place in their heritage value and their potential as their surrounding internal and external an asset for national development. In the environments (see Fig.1). case of Malaysia, the various Malaysiana collections at the National 2.1 INTERNAL ENVIRONMENT Library of Malaysia, at the seventeen 2.1.1 STRENGTH public university libraries (in the form of theses and research collections), at It is the authors’ opinion that any government research agencies in the form assessment of libraries’ strengths and of research collections, at the State Public weaknesses must be based on user Libraries in the form of the state feedbacks in the form of complaints, user collections, are examples of unique studies or benchmarking. In the absence of collections that are found in the country.

STRENGTH WEAKNESS INTERNAL ♦ Collection ♦ Collection ENVIRONMENT ♦ Reputation ♦ Staff ♦ User education ♦ Funds ♦ Usage ♦ Peripheral role ♦ Non-integrated strategic plan

OPPORTUNITY THREAT EXTERNAL ♦ Innovative Technology ♦ Proliferation of information ENVIRONMENT ♦ Globalisation providers ♦ Lifelong learning ♦ Globalisation ♦ Knowledge management ♦ National policies & objectives ♦ National policies & objectives

Fig. 1 : SWOT Analysis

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Collectively, the collections found in all electronic has long been undertaken by types of libraries in any country can be libraries. User education programmes have deemed to be the country’s national asset. become more urgent in recent years when The fact that they are professionally library systems became ICT-driven. The organised for easy retrieval makes library underlying premise of all user education collections indispensable for national programmes is that, however excellent the development. library’s collections and systems are, if not used, they serve no purpose (see Fig. 2), However, while the monetary value of especially in the case of digital libraries these collections may be easy to quantify which require users to first master the ICT by totalling the annual budgets of each skills before being able to apply library, their academic and cultural value information retrieval skills. The digital are priceless. Notwithstanding the fact that library comprises three elements : collections are the libraries’ strength, the issue in question is: Are the collections (1) Technical Infrastructure used in support of the library’s objectives? (2) Knowledge Database (2) Reputation (3) User Education

Libraries exist today because the traditional User education programmes are now concept of the libraries as being at the offered by most libraries in Malaysia, both heart of learning still prevail. In most formally or informally. It is the best way to countries, education is regarded as a promote libraries and library use because priority area in national development. They not only do these programmes enable believe that a literate population is the librarians to come into direct contact with country’s foremost asset and a catalyst the clients, demonstrate to clients the critical for national advancement. This proficiency of librarians both in the academic belief has prevailed till today but it is a aspect of library work (information retrieval) perception that has not been substantiated as well as the technical aspect (ICT), but by library usage. It is obvious that while it also provides libraries with the libraries are still regarded as an important opportunity to be integrated into the tool for education and a mechanism for teaching and learning process in the case development of manpower for the country, of university libraries or reaching out to reputation alone is not sufficient. The the greater majority of society in the case perception that libraries are important of public libraries. must be replaced by a more realistic view of the library’s worth. 2.1.2 WEAKNESS 3) User Education Unfortunately, there are more weaknesses than strengths in our analysis of the Teaching users how to retrieve materials internal environment. They are: via the library systems, whether manual or

LIBRARY

(1) (2) (3) TECHNICAL KNOWLEDGE USER EDUCATION INFRASTRUCTURE DATABASE (Education and Training) (Systems) (Intellectual Content)

Fig 2 : Components of digital library

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(1) Collections sound subject knowledge and good leadership. Generally, notwithstanding the size of their collection, libraries have in their collection, Library schools would have to be more materials that contain data which is more responsive to these needs and take into archival than current. They are excellent account that librarians of the future will not for scholars and researchers from the be sitting at a desk in a library but will work academia but users of the 21st century in a virtual environment with PC(s) as are weaned on ICT and expect colleagues. Multi-skilled, the librarian will information at the press of a button. need to communicate well, be customer- friendly, knowledgeable in several subject Library collections are passive collections, areas, innovative in the use of ICT, sitting on library shelves for years, unused. academic and independent. Consisting mainly of printed secondary and tertiary sources, they stand the risk of (3) Funds being replaced by e-books, e-journals and internet. It has become very common for Lack of funds is a perpetual problem in all libraries to have e-books, e-journals and libraries. Notwithstanding the fact that internet for content provided by commercial there are libraries that are well-endowed vendors at a very high cost. It would not be (in Malaysia, the National Library and a surprise however that later in the 21st university libraries), funds are never century, access to Internet and electronic adequate to fulfill all objectives. This has databases will themselves become passé resulted in libraries undertaking resource- and by the end of the 21st century, we sharing of collections and services to reduce probably would have materials which are expenditure and optimise usage. In some more readily available in palmtops and countries, libraries have embraced the accessible while showering in the bathroom concept of ‘corporatisation’ through which or driving in cars. Will libraries have the libraries have imposed membership fees funds to update and upgrade their and service charges. Some, too, have collections will be the main issue facing increased efforts to attract sponsors and libraries in the 21st century. Unless libraries donors to obtain funds. There will come a have collections that are relevant and can time when libraries will have to be self- meet the demands of the 21st century, funding. library collections comprising of secondary (4) Usage and tertiary data, will be rendered obsolete.

The main weakness of library collections The most important issue in library usage however lies in the fact that they are not is the need to provide evidence of usage. used to the optimum, giving rise to Much of the professional literature has management debates on whether or not it alluded to the fact that despite their is cost-beneficial to maintain libraries importance, libraries are not used to the when library collections are not used to optimum. Also, with the establishment of the maximum. More damaging would be digital libraries, which makes remote libraries being relegated to functioning as access easy, library visits will soon be archives while internet becomes the more more for pleasure (for the peace, quiet and popular alternative. air-conditioning comfort) than for getting information. In a recent survey2 of (2) Staff undergraduates (2003) at the University of Malaya Library, only a small percentage In order for libraries to be dynamic, library visit the library every day (17.2%), with the staff must have the right qualifications and majority (54 %) visiting a few times a week. competencies for the job in hand, as well The survey also shows that the majority of as the right attitude towards service. In students do not use the electronic the current situation, the majority of library databases (eg. e-books: undergraduates staff can be said to be generally passive 6.4%, postgraduates 16.41%) preferring and not proactive. This is where library the printed books instead (undergraduates education plays a part. Librarians of the 84.6%, postgraduates 87.5%). There is a 21st century must be multi-skilled, have

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need to market library services to increase (6) Non-integrated strategic plans usage, whether on-site or remote. At the OUM3 Library, statistics obtained from log- The ‘isolationist’ approach to strategic ins of e-books and e-journals show that: planning where the libraries have their own short-term and long-term plans (separate i. remote access is greater than on- from the strategic plan of the organization) site access and is often the cause why libraries remain on ii. usage of e-books is higher than e- the periphery of organisational activities. It journals also reflects the status of libraries within the organisation. (5) Peripheral role of libraries 2.2 EXTERNAL ENVIRONMENT Is the role of library passive or proactive? st In order to be prepared for the 21 century,

libraries would have to be aware of There is no real evidence to show that developments taking place in the world libraries are integrated into the core outside the library walls and interpret these business of their institutions, especially academic libraries and special libraries. In into either opportunities or threats. Those the case of university libraries for example, that can be considered as opportunities is there evidence of integration? must be taken advantage of, while steps should be taken to counter the threats. In the case of university libraries, there is These opportunities and threats found no evidence to show that there is a beyond library walls must however be seen correlation between usage of library resources and academic achievement. in the right perspective, against the background of the library’s capabilities or However, in a survey undertaken at the its “strengths” and “weaknesses”. University of Malaya, to determine whether the user education programme 2.2.1 OPPORTUNITY (Information Skills Course GXEX1401) is useful for their learning, the majority of What can be interpreted as ‘opportunities’ students surveyed replied in the can be subjective, depending on how the affirmative.4 librarians perceive them to be. For the purpose of this paper, the authors have identified five (5) opportunities: Teaching Is there resource-based teaching? (1) Innovative Technology Are library resources integrated into (2) Globalisation teaching activities? (3) Lifelong Learning Learning (4) Knowledge Management Is there resource-based learning? (5) National Policies & Objectives Are library resources integrated into learning activities? (1) Innovative Technology Research Is there evidence that the more The phrase “innovative technology” is specialised the research, the less deliberately used here to denote the innovative aspects of technology because need there is for library resources? ever since the wheel there has been no development so global that it has not

2 Zaiton Osman, Kiran Kaur & Zanaria Saupi Udin. (2003). A survey of student satisfaction at the University of Malaya Library, Kekal Abadi, 22(1), p. 1-17.

3 Sharipah Hanon Bidin’s monthly statistical reports for the online use of the OUM Digital Collections for the year 2003.

4 The information was obtained from Chan Sai Noi, Head of the Research & Academic Services Division, University of Malaya Library, in March 2004. This division is responsible for the management and implementation of the compulsory one-unit Information Skills Course GXEX 1401 conducted for all 6,000 first year undergraduate students every year since 1997/1998 session.

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touched every aspect of life and every level information retrieval skills and ICT of society – e.g. e-learning, e-government, skills. e-business. From the Parliament to shopping, technology has become part of “Implementing a portal can change life, reaching the moon has become a the environment in which users reality -- everything else seems possible. discover information and get better access to the wealth of contents”. 5 The advantages provided by innovative (Murray, 2003) technology can be summarised as: (2) Globalisation a. More efficient work processes, with The term “globalisation” is associated less mistakes and greater output mainly with business – giving rise to b. Provides global access to concepts such as ‘global economy’, ‘global information markets’, ‘global competition’ or ‘hyper c. Encourages independent learning competition’, etc. As described by Hitt, “a

global economy is one in which goods, However, the issue that confronts libraries services, people, skills and ideas move in the 21st century is: To what level should freely across geographic borders. librarians be trained in technology? Relatively unfettered by artificial In the case of libraries, innovative constraints, such as tariffs, the global technology has been identified to facilitate: economy significantly expands and complicates a firm’s competitive 6 a. Day-to-day tasks such as environment”. acquisitions, cataloguing, circulation, Is globalisation relevant for libraries? The information service etc. authors are of the opinion that since

‘information delivery’ is a business and b. Interaction with users via the use of globalisation is basically a business portals. concept, than globalisation will have an

impact on libraries. The development of information

gateways or portals offers great Innovative technology has made it possible opportunities for library and for business to be conducted in a global information professionals to give environment but how does globalisation their services to users a real push. affect librarians? Information portal can offer users one-stop work stations where they can search across a multitude of i) Self efficiency vs. Outsourcing resources and retrieve electronic and book resources within one station. Concept of self-sufficiency has Information portals can provide given way to global outsourcing by integration of sources for searching cutting out the role of the middle and for location and delivery of man, including the librarian. This materials – in whatever format they has implications for the library in exist. Portal brings the opportunity to matters relating to human resource develop e-library services – to meet and organisational structure. the growing expectations of the student population. Examples:

c. Enables user education programmes a. Acquisitions: librarians do not need to be conducted in large groups with to go though local agents. There hands-on sessions. Undertaking user are many more companies on education programmes provides Internet who can acquire anything libraries with the opportunity to for libraries, ranging from optimise usage because users are equipment to books. taught lifelong learning skills such as

5 Murray, R. (2003). Information portals: casting a new light on learning for universities, Campus-Wide Information Systems, 20(4), p146-151.

6 Hitt, M. A. et. Al (2003). Strategic management: competitiveness and globalization. (5th ed). Mason, Ohio :Thompson South Western.

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b. Cataloging: OCLC is a case in point authoritarian and elitist to one that although it does not contain records advocated ‘equal opportunity in for non-English items. education’. ‘Equal opportunity in education’ was seen as the democratic c. Information Services: It is a matter right of all individuals ---- irrespective of of time before information services race, status, age or ability but at the are conducted on a global basis same time ‘equal opportunity’ does not replacing libraries and librarians mean the same treatment for everyone. except for the provision of local information which however may be For equal opportunity to be meaningful, taken over by local companies with however, education must be extended enough entrepreneurial acumen to on a continuous lifelong basis with take over the information market. opportunities for success provided at every stage of the continuum. Any ii) Demand for wide-ranging information attempt at early elimination would render the democratisation process ineffective Imagine providing information services and make a mockery of the principle of for the whole world, when most ‘equal opportunity’. libraries cannot even satisfy the information needs of their own Conceptualising education as a lifelong clientele. Theoretically, however, this process was an effort at translating is what globalisation could generate. democratic principles into educational Do librarians have the potential for practice. Democratising education on the it? In reality, no. Working on the principles of equal opportunity meant a premise that no one person can reappraisal of traditional aims and provide all information on everything, methods. Unlike the traditional concept, it will be a massive task but if the modern concept of education libraries do not do it, other more believes that education should produce a enterprising professionals would. It is learning society, not a learning minority. worth a thought. In simple language, higher education For example, libraries in Malaysia should be catering to the masses. need not confine themselves to providing information merely about The change in emphasis in educational Malaysia but through databases aims and objectives has made it subscribed and information networks necessary for teaching and learning established via the universities and methods to be reviewed, giving rise to a ministries, librarians can play a role. productive learning environment with the This will have implications for the focus on learning and the learner rather library in terms of collections, human than teaching and the teachers, with resource (must be proficient in greater emphasis given to differentiation English and other languages, have in needs, abilities and personalities in the working knowledge of subject areas, development of independent and active etc.) and job expertise and skills learning. (indexing, desktop publishing, web- design, etc.). The democratisation of higher education has given the concept ‘equal opportunity’ a new meaning, encompassing a wider The question that begs to be asked at scope of educational aims and this juncture is: Do we still need libraries objectives. It has given modern and librarians in the face of globalisation? education certain characteristics, as summarized below: (3) Lifelong Learning 7 (a) Greater and more flexible The move towards a more democratic access to higher education form of education in the 1960’s and 1970’s resulted in a shift in the concept Greater access does not mean mainly of education from one that was increasing the number of people enrolled in mainstream university

7 Zaiton Osman & Sharipah Hanon Bidin. (June, 2003). Providing equal opportunity in learning: the role of the OUM Digital Library in distance learning. Paper presented at the International Conference on Change and Challenges of Public Library Services to Bridge the Digital Divide, Penang. 8

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programmes but also to provide the learning population moves from opportunities for those previously primary schools to universities, “excluded” for various reasons. libraries will have to reassess Propagating lifelong education would i ts collections, services and delivery ensure that any one who wishes to systems to accommodate this learning acquire qualifications at any stage of his continuum. There will be traditional as life would be able to do so because well as non-traditional universities. In there are alternative means by which the case of the non-traditional the opportunity is provided. universities offering open and distance learning programmes, libraries will need (b) Learner-centred approach to to focus more on digital collections; learning services to be more flexible providing for remote access and delivery The importance given to the learner in systems need to be efficient. the modern approach to education ensures that learner needs are given The issue is: When libraries move from priority. In lifelong learning, the focus is providing library-centred to user-centred on teaching the learner how to learn, not services, the library can no longer be a what to learn. In modern terms, it would building but a system. mean “empowering” the learner such that he can be independent and (4) Knowledge Management resourceful throughout his lifetime of learning experiences. This also means The concept of Knowledge Management that the learner is given the opportunity (KM) is basically one that advocates to learn at his own pace and according sharing of knowledge within a company or to his own style. He can undertake his agency such that with the sharing of learning anywhere, anytime, anyhow. knowledge it will help the company or Learning therefore becomes flexible, at agency to combat competition and provide a pace dictated by the learner and in it with the competitive edge. It is a process accordance with negotiated objectives. that involves: (c) Variety of teaching strategies i) Knowledge creation – recording information from top management With the learner’s interest at the heart of downwards and vice versa. It includes the teaching-learning process, the documenting unwritten knowledge or in method and strategy of instruction other words, documenting experiences need to adapt. Instruction has now of people relevant to the company to be skills-based, not subject-based, operations. consistent with the need to prepare learners for lifelong learning, so as to This is not an easy task because the teach them how to learn rather than information may not be current and what to learn. Instruction is people are not forthcoming, preferring individualised to cater to individual to be secretive. differences of the learners making it ii) Knowledge organisation - documenting necessary for small-group teaching and using retrieval systems to store rather than the whole-class approach and make accessible the necessary which assumes that learners learn at information. the same pace. A greater variety of

teaching strategies have been devised What to document, how detailed and for in recent years to cope with the learner- whom are issues related to KM. In certain centric pedagogy such as interdisciplinary agencies, there will be a committee or team-teaching, project work, problem- jury of specialists to decide which based teaching and with greater ICT information to document and store. capability, web-based teaching, e- teaching, etc. iii) Knowledge dissemination/sharing

What implications does lifelong learning KM was introduced to reduce barriers have for libraries? Bearing in mind in information/knowledge sharing in that lifelong ‘students’ are now not companies to facilitate decision-making confined to the 5-14 age cohort but and prevent unnecessary duplication of more likely 5-65 years age cohort as effort. Knowing what others are doing

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in other departments will help secondhand, outdated, irrelevant and departmental heads to make more insignificant. informed decisions. Knowledge sharing is more effective if it involves iii) Staff must be trained or retrained in all levels of staff – from top certain areas in order to function management downwards and vice effectively such as the ability to versa. The logic of sharing strategic interview effectively, the ability to relate and operational knowledge is to make to people without either intimidating processes more efficient and intra- them or being intimidated by them, departmental communication more knowledgeable in relevant subject effective. As for its role in ensuring the areas, proficient at handling ICT company’s monetary gains, it has been information delivery systems, etc. reported in the professional literature to iv) Allows library to be creative because be ‘successful’. KM has also been there is neither universal approach to described as “organisational learning” KM, nor one or best way of because in sharing the information or implementing it. knowledge the whole organisation goes through a learning process. The success v) Recognition that information is an of KM is difficult to quantify important commodity but like any other because it is difficult to measure the product needs good marketing success of knowledge-sharing or to strategies. If the library wants to ascertain to what extent organisational function as an information centre it has learning takes place. to convince its own market and society at large of the importance of its role But what does KM mean to libraries? as information provider. i) The library can become the Centre (5) National Policies and Objectives for Knowledge Management in the institution by being involved in All countries have long-term strategic documenting, organising & plans. In Malaysia, it is a 25-year plan (the disseminating the information or Vision 2020) which forms the basis for knowledge gathered from within the national development till 2020. Briefly, the organisation. This is particularly viable aim of Vision 2020 is to make Malaysia an for all libraries eg. in the case of industrialised nation by the year 2020. In university libraries, information about order to achieve this aim, nine thrust areas teaching, learning and research were identified to drive the Vision 2020. activities can not only be documented One of the thrust areas is to make the via published reports but also by Malaysian society a knowledge-based interviewing the Vice Chancellor, society. Deputy Vice Chancellors, Deans, In the case of Malaysia, not only is the lecturers, students, Ministry of Education officials, etc. In special public sector committed to achieving the libraries at government agencies or strategic objectives of Vision 2020 but the private companies, there may be private sector as well. Knowing where the problems with access to confidential nation is heading towards and the role information like pricing of commodities, played by each sector of society is marketing policies, marketing research important to the library and although the results, etc. In Malaysia, there are a role of libraries is more indirect than direct, few successful agencies undertaking (serving the Ministry of Education and the KM. From their experience, it can be university, etc.) libraries do have in their said that the success of KM depends custody the nation’s intellectual wealth on the support of the management of the organisation while the main which should be optimized in the problem is that colleagues are not development of the knowledge society. cooperative and not forthcoming with Considering the wealth of information information, especially tacit information. resources located at libraries throughout Malaysia, if they had been read and used, ii) The library can create primary “live” Malaysia does not need to wait till the year information, instead of dealing with 2020 to have an information-rich society. “passive information” which is often

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2.2.2 THREAT for loans and reference, using print and electronic resources. These materials can (1) Proliferation of Information be accessed on-site or from the home or Providers office. However, the critical issue is A potential threat is the proliferation of non- currency and variety of information that library information providing companies cannot be supplied by libraries. and agencies that provide information via Globalisation will then take away from the Internet. They may impose charges for the library its information delivery function information but the information is usually because in speed and variety libraries will current. How can libraries compete when not be able to compete with information the collections available at libraries are centres worldwide despite the cost. mainly secondary information found in print (3) National Policies and Objectives and electronic media? Governmental support is critical in There are three areas that the new breed promoting the library’s role in any of information providers has found organisation and as such national foothold: policies and objectives specifically (a) delivery systems formulated for the development of libraries and their role are critical. (b) content development (c) content management Absence of such policies will deprive libraries of the basic infrastructure for its At the recent International Conference of very existence. Asian Digital Libraries, held in Kuala Lumpur in December 2003, it was 3.0 ACCOUNTABILITY IN remarkable to listen to ICT specialists who LIBRARY MANAGEMENT have devised systems for information st delivery. The focus was systems rather Are libraries ready for the 21 century? than content but it gave a good indication of what is imminent in the near future. Having defined the environment (internal Much as librarians were awed by the and external) it is obvious that while in the current developments, it also gave the internal environment there are more impression that unless libraries take on a weaknesses than strengths, in the external more pro-active approach, libraries will be environment there are more opportunities by-passed as information centres. than threats. How then can libraries take advantage of the opportunities that the So the issue is: Can libraries compete? 21st century has to offer when library resources are inadequate and their role (2) Globalisation more peripheral than integral? There are two aspects in globalisation – The answer is to strategise – through well- the positive and the negative, depending designed strategic plans, efficient on how one views it. Pages 7 and 8, had organisation, capable leadership and given positive insights into what can effective control measures. As can be happen with globalisation. There are two seen, these serve as management tools potentials: and strategies that library managers should (i) Ability to outsource certain aspects of adopt as part and parcel of their library functions such as acquisitions, management strategy. cataloguing and information sources. It is only when these management tools (ii) Provide information services beyond and strategies are in place can libraries home shores. It will be a daunting task ensure the achievement of their goals as there will be a need to upgrade staff and objectives which should be an expertise but notwithstanding this, we integral part of the overall organisational need to explore the possibility. goals and objectives. The onus therefore lies with the library managers to From the negative point of view, it will spell maximise their opportunities and be the end of library services as we know it accountable for the success of their now, specifically with regard to information performance. Seen in this light, delivery. The library will remain the centre accountability therefore is the key factor

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as to whether or not library managers Example of: Objectives can meet the demands and challenges of the 21st century. Goal: To be in the forefront of knowledge

(1) PLANNING Objectives: • to increase Science & Technology A well-designed plan would provide courses to 60% in all faculties direction, minimise uncertainty and impact • 40% of General studies courses to of changes, reduce waste and establish be reduced and combined with standards for goal achievements. The science course planning process incorporates the following • to increase the research vote by 20% steps: by the year 2004 1. Setting of goals and objectives 2. Formulating strategies Example of: Strategic Plan 3. Developing action plans Strategic Goals 4. Coordinating activities University 5. Monitoring accomplishment of • Upgrade academic achievement of goals weak students 6. Review / revise plan • Upgrade opportunities & facilities for For the libraries, it is crucial that they research for academic staff understand what their core business is, which is SERVICES. Their core business Library must be integrated into the core business • Implement collection development of their organisations. In designing the policies for teaching and learning strategies, the library has to first determine • Library as first stop research centre a strategic focus which will be incorporated Improve user education programmes in its (i) vision (ii) mission and (iii) objective • Develop IT statements :

Example of : Vision Where does the issue of accountability • To be the leader in open learning arise in the formulation of the strategic plan? It is in the quantitative methods Example of : Mission used to measure the accomplishment of goals and objectives, in the time frame • To be the leading contributor in given to accomplish each activity and in democratising education the quality measures used in the • To develop quality education through performance such as monitoring, setting multimode learning technologies standards (ISO) and benchmarking. • To develop and enhance learning However brilliant the plan, unless experiences towards the development implemented, it is useless. of knowledge - based society (2) ORGANISING

Example of: Goals The organisation structure should facilitate the achievement of goals. Therefore it is • To be in the forefront of knowledge important that the organisation structure is • To produce graduates of high quality designed to facilitate work flow (whether • To develop a permanent pool of via function, specialisation or process), excellent scholars define the chain of command (whether • To contribute to nation-building and hierarchical, flat, etc.), define the span of the well being of the people control (the wider the less effective) and • To promote universal human values clarify issues such as centralisation vs. • To develop an efficient, innovative decentralisation. and committed management

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The library management would have to i) It is a means of measuring whether structure the organisation in such a way as goals are met and if not why. You can to ensure that the organisation structure have well-formulated strategic plans, facilitates rather than hinder the well-designed organisation structure, achievement of goals. The library highly motivated staff but without management is therefore accountable in control there is no measure of goals this aspect. achievement.

(3) LEADING ii) It is a management tool that can be used to monitor and measure activities Leading is influencing others to carry out (financial, performance, etc.) with tasks towards the achievements of goals. greater objectivity. There are different types of leadership (autocratic, democratic, transformational, How to measure? etc.) but there are certain traits or characteristics that reflect good leadership: There are basically three types of control (a) Develop corps of excellent staff measures that libraries can use: • Staff development plan (a) Monitoring • Motivation (b) ISO • Competency training (c) Benchmarking • Leadership training • Performance measurement An efficient and effective control system (b) Monitor activities shows accountability. (c) Monitor achievement of goals (d) Flexible and adaptable leadership 4.0 CONCLUSION (e) Establish value culture – leadership by example The inability to demonstrate their relevance to organisational goals has Leadership is not confined to being the caused librarians to be relegated to Chief Librarian or the Library Director but second-class citizens in their own organisations. But who is to be blamed? leadership is found at all levels. Leaders st may be managers but not all managers are The 21 century, bringing with it the leaders. The quality of human resource in challenges of globalisation, knowledge- any organisation depends on the quality of management, digital library, life-long leadership. In this way, the library manager learning,TQM etc., will cause librarians should be held accountable if staff cannot to be more isolated until and unless perform and goals cannot be achieved. library managers adopt and adapt strategies that can provide them with the (4) CONTROL ‘strength’ to confront these challenges. Library managers must therefore be held Control measures must be in place to accountable for putting these strategies monitor activities and ensure that goals are in place. Unless library managers are achieved. The effectiveness of any control prepared to be accountable for their system depends on how effectively it can libraries’ performance, the issue of lack facilitate the achievement of goals. of credibility will persist and libraries will always remain ineffective and its role Why is a control system important? peripheral within its organisation and beyond.

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REFERENCES

Brophy, P. (2001). The Library in the 21st century : New services for the information age. London: Library Association Publishing. Chowdhury, S. (2000). Management 21C : Someday we’ll all lead this way. London, FT Prentice- Hall. Coakes, E. (Ed). (2003). Knowledge management: Current issues and challenges. Retrieved from Online Database Books24X7. Corral, S. (2000). Strategic management of information services: A planning handbook. London: Aslib/IMI. Evans, G. E. (2002). Management issues of consortia, pt 2. Library Management, 23 (6/7), 275- 286. Gadd, E. (2002). Meeting the library needs of distance learners without additional funding. Library Management, 23 (8/9), 359-368. Garrod, P. (2001). Staff training and end user training issues within the hybrid library. Library Management, 22 (1/2), 30-36. Hitt, M. A... et.al. (2003). Strategic management: Competitiveness and globalization (5th ed.). Mason, Ohio: Thomson South Western. Pors, N. O. & Johansen, C. G. (2003). Library directors under cross-pressure between new public management and value-based management. Library Management, 24 (1/2), 51-60. Srikantaiah, T. K. & Koenig, M. E. D. (2000). Knowledge management for the information professional. Medford, N.J.: Pub for the America Society for Information Science by Information Today. Strouse, R. (2003). Globalization of Corporate Information Centers. Retrieved from http:// www.onlinemag.net p. 50-52. Sweetland, J. H. (2001). Outsourcing library technical services – what we think we know, and don’t know. The Bottom Line: Managing Library Finances, 14 (3), 164-165. Van Looy, B. et.al. (Eds.). (2003) Services management : An integrated approach. London, FT: Prentice Hall.

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LAPORAN PERSIDANGAN / CONFERENCE REPORTS

Metadata Initiatives Workshop (17-18 March 2004 : Kuala Lumpur)

Buat julung kalinya MIMOS Berhad dan pengurusan objek digital. Contoh Perpustakaan Negara Malaysia telah pentadbiran metadata ialah proses mengadakan Metadata Initiatives pengkodan dalam mewujudkan bahan, Workshops yang diadakan di MIMOS pada format fail dan maklumat berkaitan atau 17 dan 18 Mac 2004. Seramai 45 orang cara pengurusan maklumat yang betul. pustakawan daripada perpustakaan jabatan kerajaan dan perpustakaan Structural metadata memberikan maklumat universiti tempatan menghadiri bengkel ini. mengenai struktur fizikal sesuatu objek digital, dapatan semula maklumat dan Objektif bengkel ini adalah untuk : paparan misalnya cara kumpulan mukasurat disusun untuk menentukan bab 1. Memahami konsep dan struktur tertentu. metadata Terdapat pelbagai standard metadata yang 2. Membina metadata bagi bahan- digunakan pada ketika ini. Antaranya, bahan elektronik adalah MARC, SGML dan Dublin Core. 3. Memahami isu-isu dalam aplikasi Piawai metadata MARC telah digunakan piawaian metadata secara meluas di perpustakaan. Piawai 4. Menyumbang kepada pelaksanaan metadata ini mempunyai struktur dan metadata di laman web atau peraturan yang perlu dipatuhi. Ia tidak pangkalan data bergantung kepada satu bahasa kerana ia menggunakan tag nombor bagi mewakili Secara amnya, metadata didefinisikan sesuatu deskripsi. Sebagai contoh, sebagai maklumat deskriptif tentang maklumat tentang tajuk dan edisi diwakili sesuatu objek atau sumber. Metadata oleh tag 200 dan deskripsi fizikal diwakili membolehkan pengguna mencari, oleh tag 300. Kelebihan lain piawai ini ialah mengurus dan menggunakan sebuah ia memudahkan pertukaran maklumat bahan digital samada pada masa sekarang bibliografi antara perpustakaan kerana ia atau di masa hadapan. Ini adalah kerana, menepati protokol Z39.50. metadata bukan sahaja memberikan maklumat asas seperti penulis, editor, tajuk SGML (Standard Generalized Markup dan jenis dokumen tetapi juga sejarah Language) mengandungi maklumat arkib penggunaan dokumen tersebut, sebagai sumber pencarian yang mudah. hubungkait dengan dokumen lain, Deskripsi sebuah objek digital disediakan pengguna sasaran dan maklumat lain yang menggunakan sintak tertentu. SGML lebih terperinci. sebenarnya merangkupi HTML dan XML. Elemen di dalam SGML boleh diubah atau Sepanjang bengkel berlangsung, ditambah sendiri mengikut keperluan pustakawan telah didedahkan kepada tiga institusi. Seperti MARC, SGML kategori metadata iaitu descriptive membenarkan pertukaran maklumat metadata, administrative metadata dan metadata dengan perpustakaan lain. TEI structural metadata. (Text Encoding Initiated) and EAD (Encoded Advanced Descriptor) adalah Descriptive metadata memberikan antara jenis-jenis metadata yang maklumat intelek kepada objek digital menggunakan SGML sebagai sintak seperti tajuk dan tajuk perkara bagi mereka. memudahkan pengguna mengakses dan mendapatkan semula maklumat. Maklumat DC (Dublin Core) pula ialah satu set di peringkat ini lebih kepada memberikan elemen yang boleh dikongsi untuk pelbagai identiti kepada objek digital tersebut dari perkara bagi semua jenis organisasi. DC segi tujuan dan klasifikasi. mempunyai deskriptif 13 elemen yang digunakan untuk dokumentasi sesebuah Administrative metadata pula memberikan objek digital. Antaranya ialah title, creator, segala maklumat yang berkaitan dengan subject, format, language, relation, pemerhatian, interpretasi, penggunaan dan coverage dan rights. Kesemua elemen ini

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boleh diulang (repeatable) penggunaannya. menentukan subjek sesuatu objek digital, Metadata ini boleh digunakan oleh sesiapa piawai seperti Library of Congress Subject sahaja walaupun tidak mempunyai Headings (LCSH) atau Art and Architecture pengetahuan asas pengurusan koleksi Thesaurus (AAT) adalah diperlukan. Selain perpustakaan. itu, segala maklumat kekinian rekod dan juga authority control untuk sumber web Untuk membangunkan sebuah pangkalan yang telah dibina perlu diperhatikan data metadata, objek digital seperti laman dengan teliti. web, borang online (contoh: borang pembayaran dan keahlian), lukisan, foto, Peserta juga telah didedahkan kepada animasi, artikel, kertas peperiksaan digital, sistem MyGfL (Malaysian Grid for buku digital dan lain-lain sumber adalah Learning ) yang diasaskan oleh National IT diperlukan. Council (NITC). Sistem ini dijadikan sebagai one-stop-centre untuk pembelajaran Pangkalan data metadata perlu ada secara online dan sebagai satu deskripsi mengenai apakah maklumat perkhidmatan pendidikan yang menerapkan yang diperlukan untuk menerangkan pembelajaran berterusan di kalangan sesuatu bahan, apakah yang perlu rakyat Malaysia. Sistem ini juga diketahui oleh pengguna mengenai bahan memainkan peranan sebagai sistem tersebut, dari mana bahan tersebut perkongsian sumber maklumat di kalangan didapati, siapa yang mewujudkan dan perpustakaan di Malaysia. berapa banyak maklumat yang diperlukan untuk dimasukkan dalam sistem. Bagi Selain itu, peserta telah didedahkan dapatan semula maklumat perlu adanya kepada sistem MMS (Metadata perincian tentang bagaimana caranya Management System) yang merupakan untuk membuat pencarian dalam koleksi, sebuah sistem pengurusan metadata bagi apakah bahan yang akan mereka cari, MyGfL. Piawai metadata yang digunakan apakah perkara yang menjadi tumpuan di dalam sistem ini adalah Dublin Core. dan bagaimana pengagihan harus Sistem ini adalah sistem yang dikendalikan dilakukan. oleh MIMOS dan masih lagi di peringkat pembangunan. Bengkel ini juga memberi penerangan mengenai peranan pustakawan di dalam Secara umumnya, bengkel ini telah berjaya menjayakan sesebuah sistem metadata, meningkatkan kefahaman mengenai keperluannya untuk diaplikasikan oleh konsep metadata dan langkah terbaik sesebuah perpustakaan dan manfaatnya untuk menjayakannya. Ia turut membuktikan kepada pengguna. Antaranya : kemampuan metadata di dalam membantu sesebuah perpustakaan untuk 1. Membantu perpustakaan menguruskan koleksi digital. Selain itu, memperkenalkan perkhidmatan. bengkel ini turut memberikan keyakinan 2. Membolehkan pengguna kepada pustakawan terhadap manfaat mengenalpasti koleksi dalam metadata yang begitu besar kepada bidang yang diminati. pengguna perpustakaan dan institusi maklumat lain. Secara tidak langsung 3. Membantu dalam pencarian bahan bengkel ini turut memberi peluang kepada dari pelbagai koleksi perpustakaan. peserta untuk bertukar-tukar ide dan pandangan untuk menjayakan 4. Berguna dalam penyelidikan dan pelaksanaan sistem metadata di institusi pembelajaran berterusan. masing-masing. Pustakawan memainkan peranan penting Haslan Tamjehi untuk memperkembangkan koleksi dalam Pustakawan bentuk sumber web. Mereka perlu Bahagian Pengurusan Sistem Maklumat bertanggungjawab dalam menyelaraskan Perpustakaan Universiti Malaya sumber web tersebut dan maklumat tentang koleksi perpustakaan. Selain itu, [email protected] pustakawan juga perlu memastikan sesebuah rekod yang telah diwujudkan Shamsiah Abu Bakar menepati standard metadata yang telah Pustakawan ditetapkan. Pustakawan perlu mengkaji Bahagian Pembangunan Pangkalan Data rujukan lain yang perlu bagi memastikan Perpustakaan Universiti Malaya konsistensi maklumat di dalam elemen [email protected] metadata. Sebagai contoh, bagi 16

Kekal Abadi 23 (1) 2004 Symposium on Librarian Association and Professionalism : a Paradox Among Information Professionals (23 April 2004 : Perpustakaan Negara Malaysia)

Persatuan Pustakawan Malaysia (PPM) Para peserta juga dimaklumkan mengenai telah menganjurkan Symposium on struktur organisasi PPM yang terdiri Librarian Association and Professionalism : daripada: a Paradox Among Information Professionals pada 23 April 2004. Ia telah A) Majlis Tertinggi berlangsung di Auditorium, Perpustakaan • Yang Dipertua Negara Malaysia, Kuala Lumpur. Seramai • Naib Yang DiPertua I 115 peserta dari seluruh Malaysia telah Naib Yang DiPertua II menghadiri simposium ini. Dua sesi • pembentangan kertas kerja dan sesi • Setiausaha Kehormat diskusi dengan Ahli Majlis diadakan. • Penolong Setiausaha • Bendahari Kehormat Sesi pertama bertemakan PPM : Silver • Penolong Bendahari Past Golden Tomorrow yang dipengerusikan oleh Puan Kamariah Abdul • Bekas Yang Di Pertua Hamid, bekas Ketua Pustakawan Universiti • Ahli-ahli Majlis (6 orang) Putra Malaysia. Sesi ini telah B) Jawatankuasa Tetap mengemukakan dua kertas kerja yang telah disampaikan oleh Puan Rashidah • Jawatankuasa Tetap Perpustakaan Begum (bekas Pengerusi PPM dan bekas Akademik Ketua Pustakawan Universiti Sains • Jawatankuasa Tetap Perpustakaan Malaysia) dan Encik Mohd Sharif Mohd Awam Saad (Ahli Majlis PPM). Pada sesi • Jawatankuasa Tetap Perpustakaan tersebut, para peserta dimaklumkan Khusus tentang sejarah penubuhan PPM di • Jawatankuasa Tetap Perkhidmatan Malaysia, serta aktiviti-aktiviti yang telah Perpustakaan Kepada Golongan dijalankan oleh PPM seperti bengkel dan Khas kursus pendek, persidangan, lawatan ke perpustakaan dalam dan luar negeri dan • Jawatankuasa Tetap Penerbitan sebagainya. • Jawatankuasa Tetap Pusat Sumber Sekolah Sesi kedua bertajuk Streamlining PPM • Jawatankuasa Tetap Teknologi Activities For Sustainability telah Maklumat dipengerusikan oleh Puan Maimunah Kadir • Jawatankuasa Tetap Harta Intelek iaitu Ketua Perpustakaan Hospital • Jawatankuasa Tetap Pustakawan Universiti Kebangsaan Malaysia selaku Perubatan Ahli Majlis PPM. Kertas kerja pada sesi ini pula telah dibentangkan oleh Puan Siti C) Jawatankuasa Kecil/Sementara Zakiah Aman , Pengarah Perancangan • Jawatankuasa Kecil Bangunan PPM dan Perhubungan Korporat , Perpustakaan Negara Malaysia selaku Naib Yang • Jawatankuasa Kecil Hadiah DiPertua II, PPM dan Puan Chin Loy, Penulisan PPM Penolong Pengarah Bahagian • Jawatankuasa Dana dan Perancangan dan Dasar Korporat selaku Pembangunan PPM Bendahari Kehormat PPM. Pada sesi ini, • Jawatankuasa Mengkaji Status peserta dijelaskan mengenai kategori Profesionalisme PPM/Kod Etika keahlian PPM seperti keahlian profesional, keahlian profesional surat-menyurat, ahli D) Kumpulan PPM pelajar, ahli institusi, ahli bergabung dan 1. Kumpulan Utara yuran yang dikenakan bagi setiap kategori 2. Kumpulan Timur tersebut.

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3. Kumpulan Selatan b. PPM perlu terus memberi sokongan dan subsidi bagi membolehkan ahli 4. Kumpulan bergiat aktif di peringkat IFLA. 5. Kumpulan Sabah c. Lebih banyak perpustakaan di E) PPM PERINGKAT KEBANGSAAN / Malaysia dijadikan tempat memberi ANTARABANGSA latihan kepada pustakawan dari luar negara. • Majlis Buku Kebangsaan Malaysia • Jawatankuasa Gerakan Membaca d. Mengadakan lebih banyak program Peringkat Kebangsaan IFLA di Malaysia. • Jawatankuasa Penasihat e. Ahli perlu menilai semula keperluan Kurikulum, Fakulti Pengajian PPM sebagai sebuah badan Maklumat, UiTM profesional. • Jawatankuasa Pemilihan Pelajar Terbaik/Disertasi Terbaik Jurusan f. PPM perlu merancang masa depannya Sains Perpustakaan dan Maklumat dan melihat semula objektif, struktur • Congress of Southeast Asian dan peranannya dari masa ke semasa. Librarians (CONSAL) g. Jawatankuasa PPM perlu menyusun • International Federation of Library strategi dan menjalankan aktiviti selari Associations and Institutions dengan perlembagaan PPM. (IFLA) h. Jawatankuasa PPM boleh memohon Pada sesi Panel Diskusi, dua ahli panel keperluan kewangan daripada Majlis iaitu Puan Rashidah Bolhassan, Ketua, PPM seperti yang termaktub di Pustaka Negeri Sarawak dan Puan dalam Perlembagaan PPM. Mazmin Mat Akhir, Pustakawan Universiti Utara Malaysia telah memberikan Simposium yang diadakan ini telah berjaya pandangan mereka tentang PPM serta mencapai objektif dalam mewujudkan aktiviti-aktiviti yang telah dijalankan. kesedaran di kalangan pustakawan Mereka menekankan bahawa penglibatan mengenai penglibatan diri dalam persatuan pustakawan di dalam PPM ini amat penting profesional untuk pembangunan kerjaya dan digalakkan demi kemajuan mereka. Dalam era digital dan teknologi profesionalisme dan pembangunan maklumat yang semakin mencabar kini, perpustakaan di seluruh negara terutamanya inisiatif mengadakan simposium seperti ini bagi pustakawan-pustakawan muda. merupakan satu langkah yang baik. Ia dapat membina imej PPM demi Pada sesi akhir simposium tersebut, satu pembangunan perpustakaan, kerjaya diskusi bersama Ahli Majlis PPM telah pustakawan dan perkhidmatan maklumat. diadakan dan dipengerusikan oleh Encik Mohd. Sharif Mohd. Saad.

Hasil daripada diskusi tersebut, beberapa Mohd Dzulkarnain Abd Karim isu penting mengenai PPM telah Pustakawan diutarakan untuk perbincangan dan Bahagian Pembangunan dan tindakan semua pihak.Isu-isu tersebut Pengurusan Sumber adalah seperti berikut: Perpustakaan Universiti Malaya a. Pustakawan Malaysia perlu terus [email protected] bergiat aktif melalui PPM dan IFLA.

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Kekal Abadi 23 (1) 2004

Bengkel Pengurusan Perpustakaan Dari Perspektif Undang-Undang (17 & 19 Mei 2004: Port Dickson, Negeri Sembilan)

Bengkel Pengurusan Perpustakaan Dari dengan perbincangan dalam kumpulan di Perspektif Undang-Undang ini adalah mana peserta diminta menyenaraikan anjuran bersama Persatuan Pustakawan bentuk pelanggaran harta intelek di Malaysia dan Perpustakaan Universiti perpustakaan. Kebangsaan Malaysia (UKM). Bengkel tiga hari dua malam ini lahir dari kesedaran Sesi kedua diteruskan dengan penerangan bahawa dalam mengendalikan mengenai undang-undang jenayah siber perkhidmatan, perpustakaan sering oleh Encik Mohamad Rizal. Fasilitator telah berhadapan dengan pelbagai masalah mengupas dengan mendalam maksud yang melibatkan pengguna. Sekiranya jenayah siber dan terminologi-terminologi perpustakaan tidak memahami dan berkaitan. Jenayah siber turut dihuraikan mengetahui tatacara yang betul dalam daripada aspek harta benda dan manusia. mengendalikan kes-kes yang melibatkan Peserta juga diberi penerangan bagaimana pelanggaran peraturan perpustakaan, menangani jenayah siber dalam perpustakaan bakal berdepan dengan mengendalikan perkhidmatan di masalah pelanggaran undang-undang atau perpustakaan. Antara mekanisma yang disabitkan melanggar prinsip-prinsip hak diutarakan adalah penggunaan kata laluan asasi manusia. Tiga objektif telah dan kad pintar sebagai salah satu cara digariskan: (i) memahami undang-undang mengenalpasti dan mengesahkan dan peraturan kerajaan yang berkaitan ketulenan pengguna semasa mencapai dengan pengurusan perpustakaan, (ii) sistem komputer. Malangnya, penceroboh mengetahui bagaimana memberi boleh menyerang sistem dengan perkhidmatan kepada pelanggan dengan memecahkan kata laluan. Oleh itu, dasar tidak melanggar undang-undang yang kata laluan perlu diadakan seperti berkaitan, dan (iii) melaksanakan mewujudkan penuaan kata laluan di mana peraturan perpustakaan selaras dengan ciri ini memerlukan kata laluan diwujudkan undang-undang. secara lebih kerap. Penggunaan kad pintar pula menyediakan perlindungan Bengkel ini telah dikendalikan oleh dua keselamatan peringkat tinggi untuk kata orang fasilitator iaitu Profesor Madya Siti laluan. Namun kos untuk sistem ini adalah Naaishah Hambali, Penasihat Undang- tinggi. Undang, dan pensyarah di Fakulti Undang- Undang UKM. Beliau juga adalah bekas Perpustakaan juga perlu memberi pendakwaraya di Jabatan Peguam perhatian terhadap keselamatan tapak Negara. Fasilatator kedua, Encik web. Penyediaan dasar dan peraturan Mohamad Rizal Abdul Rahman, adalah keselamatan bertulis perlu disediakan seorang pensyarah di Fakulti Undang- untuk mendedahkan perkara-perkara yang Undang UKM. Kedua-dua fasilitator telah dibenarkan atau yang tidak dibenarkan merangka kandungan bengkel dengan dalam penggunaan sistem. Dasar mengambil kira kehendak pengurusan keselamatan ini perlulah dirangka dengan perpustakaan. merujuk kepada piawai keselamatan IT yang telah disediakan oleh pihak kerajaan Sesi pertama dimulakan dengan selaras dengan pelaksanaan projek pengenalan kepada undang-undang harta Koridor Raya Multimedia. intelek oleh Prof. Madya Siti Naaishah Hambali. Penerangan ringkas mengenai Pada sesi ketiga, peserta telah didedahkan harta intelek, jenis-jenisnya dan undang- kepada struktur organisasi universiti dari undang dasar di peringkat kerajaan dan perspektif undang-undang. Pendedahan ini universiti dalam pengurusan harta intelek bertujuan memberi kefahaman kepada telah diberi. Antara undang-undang harta peserta mengenai fungsi pentadbiran dan intelek yang dibincangkan adalah Akta Cap kuasa universiti dalam merangka atau Dagangan 1976, Akta Paten 1983, Akta menggubal sesuatu peraturan yang Hakcipta 1987, Akta Reka Bentuk dikuatkuasakan di peringkat Universiti. Perindustrian 1996, Akta Reka Bentuk Kuasa penggubalan undang-undang Susun Atur Litar Bersepadu dan Akta universiti berasal dari Akta Universiti dan Petunjuk Geografi 2000. Sesi diakhiri Kolej Universiti 1971 (AUKU). Parlimen

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Kekal Abadi 23 (1) 2004 menerusi AUKU memberi kuasa kepada masa yang cukup kepada kedua-dua belah pihak universiti untuk membuat undang- pihak terlibat untuk menyediakan kes undang kecil seperti kaedah atau mereka dengan berkesan serta diberi peraturan sendiri kerana mereka yang peluang untuk menentang dan menjawab lebih arif tentang keadaan dan keperluan melalui soal balas atau pemeriksaan saksi. institusi masing-masing. Keterangan pihak lawan, samada secara lisan atau bertulis mestilah diberikan Fungsi dan kuasa penghakiman universiti semasa kehadirannya manakala prinsip turut didedahkan pada sesi ini. Ia hak menentang berat sebelah memastikan berperanan dalam mewujudkan kelancaran adjudikatur menjalankan tugasnya dengan proses undang-undang yang telah saksama dan neutral di antara pihak-pihak dirangka oleh pihak universiti terutamanya yang bertelagah. Sekiranya yang kena kes-kes disiplin. Kuasa penghakiman dakwa berjaya menunjukkan alasan universiti wujud dalam bentuk adjudikasi munasabah bagi kemungkinan berat pentadbiran, contohnya, tribunal dan sebelah berlaku walau sedikit sekalipun, siasatan dalaman. Namun, tribunal ini dakwaan perlu digugurkan. Di antara perlu ditubuhkan dahulu oleh sesuatu kepentingan menyebabkan berat sebelah statut untuk menyelesaikan perbalahan adalah kepentingan kewangan, dalam bidang-bidang tertentu dan kepentingan peribadi dan juga kepentingan mempunyai kebebasan dalam rasmi menjalankan tugasnya. Ujian Bona fide v. Mala fide ke atas Pada sesi keempat, peserta telah sesuatu tribunal, turut diketengahkan di mendapat penjelasan mengenai prinsip mana sekiranya sesuatu tindakan atau perwakilan kuasa. Peranannya adalah tatacara yang dikenakan bersifat amat untuk memastikan pentadbiran sesuatu tidak munasabah, ianya dikira mala fide badan atau institusi dapat berjalan dengan atau berniat jahat bertentangan dengan lancar dan teratur. Prinsip perwakilan bona fide yang bermaksud suci hati atau kuasa membolehkan kuasa yang ada di tanpa niat buruk. Suatu keputusan atau tangan seorang Menteri, diwakilkan tatacara yang dibuat secara mala fide kepada Naib Canselor. Seterusnya Naib adalah bersifat ultra vires. Canselor boleh mewakilkan kuasa kepada pegawai-pegawai universiti lain termasuk Prinsip jenayah lawan moral turut Ketua Pustakawan dengan syarat kuasa dibincangkan di mana perbezaan di yang diwakilkan tidak boleh melebihi antaranya telah dijelaskan. Secara ringkas, mandat yang diberikan kepadanya. kesemua jenayah merupakan suatu Sekiranya pihak yang diwakilkan kuasa perbuatan tidak bermoral. Akan tetapi, tidak mematuhi kuasa yang diberikan, tidak semua perbuatan tidak bermoral itu contohnya ketika merangka sesuatu adalah jenayah. Contohnya, tinggal peraturan, peraturan itu dianggap ultra serumah tanpa ikatan perkahwinan di vires iaitu peraturan itu menjadi batal dan Amerika Syarikat bukanlah satu jenayah, tidak sah kerana telah melampaui bidang tetapi satu jenayah bagi orang Islam di kuasa. Malaysia. Kesimpulannya, suatu perbuatan itu dikira jenayah hanya jika ada undang- Pada sesi kelima, peranan sesuatu badan undang yang menyatakan sebegitu, dan ini adjudikasi telah dijelaskan. Sebarang berkait rapat dengan pandangan moral tindakan atau keputusan perlu dibuat masyarakat sekeliling. setelah mengamalkan prinsip keadilan asasi iaitu, prinsip hak untuk didengar dan Prinsip terakhir dibincangkan ialah prinsip menentang berat sebelah. Prinsip ini perbezaan hukuman. Prinsip ini merupakan satu kaedah kawalan tatacara memastikan setiap tindakan atau terhadap penyalahgunaan kuasa. Ia keputusan dibuat sepadan dengan terdapat di dalam Perlembagaan yang kesalahan yang dilakukan. Adjudikatur secara langsung menyatakan perlu mengkaji dan menimbang samada pemakaiannya. Sehubungan itu, sesuatu kesalahan itu bersifat jenayah atau tidak tribunal atau siasatan dalaman perlu bermoral kerana hukuman bagi kedua- menerimapakai prinsip ini sebelum duanya tidak sama. Sekiranya bersifat membuat sebarang keputusan. jenayah, adakah perbuatan itu memenuhi elemen jenayah, atau sekiranya tidak Prinsip hak untuk didengar bermaksud bermoral bolehkah dikenakan hukuman. adjudikatur mestilah memberi peluang dan

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Tujuan hukuman juga perlu dipertimbangkan tidak perlu menimbang bukti kesalahan agar prinsip keadilan asasi dapat sehingga mencapai tahap melampaui ditegakkan. Ada hukuman bersifat keraguan yang munasabah (beyond pembalasan kerana tujuan utamanya reasonable doubt) tetapi tidak pula terlalu adalah untuk menegakkan keadilan. rendah sehingga di bawah imbangan Namun begitu terdapat juga hukuman kebarangkalian (on the balance of bertujuan menghalang atau mencegah probabilities). kesalahan yang sama diulangi oleh orang lain. Pada masa yang sama, hukuman Keputusan perlu dibaca dan hukumannya atau tindakan yang dikenakan menjadi diterangkan kepada tertuduh serta tanda ingatan kepada pesalah agar tidak diberitahu mengenai haknya untuk merayu. mengulangi kesilapan tersebut. Keputusan dan hukuman perlu dicatatkan Seterusnya, ada hukuman bertujuan untuk dan dipanjangkan ke Urusetia Tatatertib menyekat kesalahan dilakukan ke atas yang bertanggungjawab memaklumkan orang lain contohnya, membuli pelajar baru pihak berkaitan seperti Dekan atau Ketua di universiti. Tidak kurang juga, ada Jabatan atau pihak-pihak berkaitan hukuman bertujuan untuk memulihkan mengenai keputusan dan hukuman. Akta akhlak dan peribadi sipesalah seperti Universiti dan Kolej Universiti 1971 penagih dadah dihukum mengikuti memberi kuasa kepada Naib Canselor program di Pusat Serenti. untuk mengulangkaji, membatal dan meminda sebarang keputusan pihak Rayuan meringankan hukuman juga perlu Berkuasa Tatatertib. Kuasa ini dipertimbangkan. Antara faktor pengurangan membolehkan Naib Canselor membatal hukuman adalah, pencapaian akademik, dan meminda keputusan walaupun keterangan mengikut keadaan, provokasi, terdapat rayuan kepada Menteri oleh latarbelakang keluarga dan pengakuan pelajar. bersalah. Di samping itu, terdapat juga faktor yang boleh menambah berat Bengkel diakhiri dengan persembahan kes sesuatu hukuman seperti kekerapan dalam kumpulan di mana setiap kumpulan kesalahan, elemen ganas dan niat jahat dikehendaki melakonkan watak serta kelakuan yang cenderung kepada pendakwaraya, tertuduh serta pihak perlakuan agresif. berkuasa tatatertib berpandukan kes yang diedarkan. Kesemua kes adalah berkaitan Pada sesi keenam, peserta berpeluang dengan pengurusan di perpustakaan. mempelajari perjalanan dan peranan pendakwaraya dan tertuduh di dalam Peserta telah menimba banyak sesuatu prosiding kuasi-jenayah pengetahuan berharga dari bengkel yang contohnya, prosiding tatatertib disiplin di dihadiri. Pengetahuan ini harus dikongsi peringkat universiti. Prosiding tatatertib bersama dan langkah menyemak semula didengar oleh Pihak Berkuasa Tatatertib peraturan di Perpustakaan wajar diambil universiti manakala pegawai disiplin agar pelaksanaannya selaras dengan mengambil peranan sebagai pendakwaraya. sistem perundangan Malaysia. Semakan Beban pembuktian pendakwaraya adalah ini juga dapat membantu pengurusan mewujudkan kes prima facie di dalam perpustakaan mengenalpasti sejauh mana prosiding kuasi-jenayah, manakala beban had kuasa dan fungsi pentadbiran telah pembuktian ke atas tertuduh adalah diwakilkan. mewujudkan keraguan munasabah di Ratnawati Sari Mohd Amin dalam prosiding kuasi-jenayah. Pustakawan Sebelum keputusan dibuat, kedua-dua Perpustakaan Undang-Undang Tan Sri pihak tertuduh dan pendakwaraya diberi Profesor Ahmad Ibrahim peluang menggulung segala hujah keseluruhan kes. Dalam menimbang Universiti Malaya keterangan-keterangan yang telah [email protected] dikemukakan, Pihak Berkuasa Tatatertib

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Kekal Abadi 23 (1) 2004

ULASAN BUKU / BOOK REVIEW

Elementary Statistics for Effective Library and Information Service Management by Leo Egghe and Ronald Rousseau. London : Aslib, 2001. 120p.

Elementary Statistics for Effective Library how calculations from these samples can be and Information Service Management is applied to a total population conclusion. written by two scholars expert in the field of Here again, many exercises and samples are informetrics and who have had vast provided to assist the reader to understand experience managing libraries as well as the application clearly. teaching quantitative techniques to library students. In their experience, they found that In this book, the authors have made a most librarians have difficulty with statistical distinction between public awareness and methods of generating data due to public relations. The library’s annual report is inadequate training in the field of statistics. one way to make users aware of the library’s This book provides brief but insightful activities. The authors stress that when examples of methods of deriving statistical evaluation and managerial decisions are reports required for libraries. derived from samples, it is advised that samples should be correctly chosen to avoid This book has three parts. Part One deals any form of bias. Various sampling methods with information about the library. Data and presentation of the collected data in the gathering and sampling methods are form of graphs and tables explained explained. The author states that data throughout the book prove to be useful. collection should be carried out by every staff member of the library in order to be able to Being a book on elementary statistics for report on all activities. Although data librarians, detailed explanations for deriving gathered are reported on a yearly basis, the the means and standard deviations are given data collection activity is an ongoing process by using many examples. In fact, by citing throughout the year. A list of possible topics such numerous examples of sets of such as number of books ordered, measurements which can be carried out in catalogued, invoiced, borrowed, etc is libraries, the authors are exposing readers of provided to give the reader an idea of what this book to the various possibilities of kind of data should be collected in a library statistical reports in libraries. This book is no set-up. A few methods of Random Sampling doubt invaluable to librarians who are Methods, such as Systematic Sampling, interested in statistical reports for the library. Fussler Sampling Method and Structural The authors of this book, Leo Egghe and Sampling Method are explained. The various Ronald Rousseau are both recipients of the measuring scales such as : Nominal, Rank 2001 Derek John de Solla Price Award for Order, Interval, Ratio and Absolute scales their distinguished contributions to the field of are defined. scientometrics. Dr. Leo Egghe at present, is The second part deals with the aspects of the University Librarian at Limburg descriptive statistics. In this part, graphical University. Dr. Ronald Rousseau is working representations of the data gathered are as a guest professor in the School of Library discussed with illustrations of graphs and and Information Science, University of some exercises. These exercises are Antwerp. provided with solutions and samples of Janaki Sinnasamy relevant graphs. Some tips and guidelines are provided when drawing these graphs. Head Research and Academic Services Division Part Three which is about inferential University of Malaya Library statistics cites many examples of sampled data related to the library field and explains [email protected]

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Kekal Abadi 23 (1) 2004

Essential Cataloguing by J. H. Bowman. London : Facet Publishing, 2003. 216p.

Essential Cataloguing is indeed an A clear approach is taken to explain the important reference book for novice rules for multipart works and series in cataloguers and information professionals chapter six. Establishing the actual forms who have forgotten about cataloguing. It is of headings for persons and corporate also useful for library school students. bodies are dealt with in chapter seven and eight. Here, the author explains how to This book covers the basics of AACR2 in a determine which name to use, how to format easily understood by the reader. make a choice between different forms of The author starts off by defining and the same name, names with initials, fuller explaining terms such as catalogue, forms of names and names in more than cataloguing, main and added entries, one language. Similarly, forms of name to International Standard Bibliographic be used for corporate bodies are Description (ISBD), standards, MARC and described. Topics such as authority control even punctuation. Chapter two discusses and uniform titles are also included. the structure of AACR2 in general and also Chapter nine has definitions on authority the MARC 21 format. control and the final chapter explains The two main processes of cataloguing uniform titles which are also known as rules as stated in AACR2 are the collective titles. descriptive cataloguing and access points Throughout the book, many illustrations or added entries. The elements in showing samples of title pages are used to descriptive cataloguing such as : title and explain the cataloguing process. Where statement of responsibility, edition, material necessary, AACR2 rules on micro specific details, publication, physical elements such as punctuation, description, series, note and standard abbreviation and numbering are number and terms of availability are emphasized. Overall, this book has been explained in detail in chapter four. Many designed as a simple companion to examples and cases have been given to AACR2 and should be owned by all explain elements such as ‘alternative titles’, cataloguers. ‘parallel titles’, and the corresponding ‘statements of responsibility’ by using The author, John Bowman, has many various title pages of books as examples. years of practical experience in cataloguing and currently is the Programme Director for In chapter five, the access points often Library and Information Studies at the known as entry points are discussed. The School of Library, Archive and Information author mentions that although in an online Studies, University College London. catalogue access points are effectively equal, as long as the rules remain as they Janaki Sinnasamy are, we need to understand how they work. Head Entry points for personal author, corporate Research and Academic Services body, items with both corporate body and Division personal author, title entry, shared University of Malaya Library responsibility and specific rules for added entries are described well. [email protected]

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Kekal Abadi 23 (1) 2004

KERTAS KERJA PERSIDANGAN / CONFERENCE PAPERS

Colloquium of ‘The Penang Story’: 2. Simplification of balloon mitral Indians in Penang – a Historical commissurotomy by using online Perspective transesophageal echocardiography, by (2nd: 22 September 2001: Penang) C.W. Chiang. DS598 P5CPSIPHP Lokasi: Perpustakaan Peringatan Za’ba 3. Quantification of valvular stenosis and timing for intervention, by C.W. Chiang. Penganjur: Persatuan Warisan Pulau Pinang, d/a 26A, Stewart Lane, 10200 4. Three-dimensional imaging of a fetus Pulau Pinang. and placenta: expectations for the view and quantities, by Y. Chiba. 1. The South Asian cultural impact upon Penang, by Ghulam-Sarwar Yousof. 5. Fetal cardiac functions of hydropic fetuses and the possibility of fetal 2. A brief history of Indian business & the treatments, by Y. Chiba. Indian Chamber in Penang, by Taizoon H. Tyebkhan. 6. Fetal interventions guided ultrasound, safety and quality, based on national 3. Origins and history of the Sri Kunj registrations of fetal interventions in Bihari Temple and some of the other Japan, by Y. Chiba and H. Nakano. temples, by Satish K. Shukla. 7. Color Doppler and Power Doppler 4. The development of Tamil language ultrasound in the evaluation of solid and literature in Penang, by Karu and cystic renal masses, by Y. H. Thiruvarasu. Chou. 5. From Malabaris to Malaysians: the 8. Musculoskeletal ultrasound of the untold story of Malayalees in Penang, knee, by J. George. by Suresh Narayanan. 9. Echo-enhancing contrast agents in 6. Growing roots: the story of Tamil ultrasound, by B. B. Goldberg. communities in Penang, by P. Rajavelan (P. Krishnan). 10. The future of ultrasound training, by B. B. Goldberg. 7. Indian Muslims in Penang: role and contributions, by Seeni Naina Seminar Pentadbiran Harta Amanah Mohamed. Orang-Orang Islam di Malaysia (10 November 2001: Kuala Lumpur) 8. The earliest arrival of Sikhs in Malaya, fBP158 W149SPHA by Rajindar Singh Bedi. Lokasi: Perpustakaan Peringatan Za’ba 9. The North Indians – rediscovering & Perpustakaan Pengajian Islam roots in Penang, by Jessica Binwani. Penganjur: Jabatan Syariah dan Undang- 10. A brief history of Indian Christians in Undang, Akademi Pengajian Islam Penang, by Rev. Marshall Thomson Universiti Malaya, 50603 Kuala Lumpur. Sundradas. 1. Bidangkuasa Mahkamah Sivil dalam Congress of the Asian Federation of pentadbiran harta amanah di Societies for Ultrasound in Medicine Malaysia, oleh Dato’ Abdul Hamid and Biology Haji Mohamad. (6th: 23-26 October 2001: 2. Pembentukan dan pentadbiran harta Kuala Lumpur) amanah menurut perspektif undang- WN208 CAFSUMB 2001 undang Islam, oleh Ahmad Hidayat Lokasi : Perpustakaan Perubatan Buang. Penganjur: Asian Federation of the 3. Bidangkuasa Mahkamah Syariah Societies of Medicine (AFSUMB), Dept. of dalam pentadbiran harta amanah Gastroenterology, Kinki University Hospital, orang-orang Islam di Malaysia, oleh 377-2, Ohno-Higashi, Osaka-Sayama, Dato’ Sheikh Ghazali Hj. Abdul Osaka 598-8511, Japan. Rahman. 1. Ultrasound of the ankle, by R.K. Chhem.

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4. Pembentukan harta amanah mengikut 9. The Cheah Kongsi, by Cheah Jin undang-undang di Malaysia : sejauh Teong. manakah undang-undang Islam terpakai, oleh Salleh Buang. 10. Khaw Sim Bee, Governor of Phuket: a Centenary view, by Pranee Sakulpipatana. 5. Pentadbiran harta amanah orang- orang Islam : peranan dan 11. Chinese doorways in Penang, by tanggungjawab Ketua Pengarah Tanah David Yeo. dan Galian Persekutuan, oleh Abdullah 12. Prostitution in colonial Malaya with Muhamad. special reference to Penang: some 6. Pengalaman Amanah Raya Berhad preliminary thoughts, by Long Yee dalam pentadbiran harta-harta amanah Fong. orang-orang Islam, oleh Habsah Colloquium of ‘The Penang Story’: Bakar. Penang’s Historical Minorities” 7. Masalah undang-undang dalam (4 th: 2 February 2002: Penang) pentadbiran harta amanah wakaf di DS598 P5CPSHM Malaysia, oleh Siti Mashitoh Lokasi: Perpustakaan Peringatan Za’ba Mahamood. Penganjur: Persatuan Warisan Pulau Colloquium of ‘The Penang Story’: Pinang, d/a 26A, Stewart Lane, 10200 Chinese in Penang – a Historical Pulau Pinang. Perspective rd 1. The early history of the Burmese (3 : 5-6 January 2002: Penang) community in Penang, by Dato’ Mary J. DS598 CPSCPHP Ritchie and Nyee Aye Toolseram. Lokasi: Perpustakaan Peringatan Za’ba 2. Insight into the Filipino community in Penganjur: Persatuan Warisan Pulau Penang, by Catherine Lee Sue Si. Pinang, d/a 26A, Stewart Lane, 10200 Pulau Pinang. 3. The history of Penang Eurasians, by Anthony E. Sibert. 1. The Japanese Occupation in Penang, 1941-1945, by David Ng Kum Cheong. 4. Eurasian contributions to the economic and social development of Penang, by 2. The roots of multi-lingual society: a Eustace A. Nonis. case study of history, community & identity of Chinese in Penang, by Kim 5. Penang Eurasian musicians, by James Phaik Lah. A. Rozells and Kathleen Rodrigues. 3. St. Nicholas home, Penang: 75 years 6. An introduction to the Malaysian and beyond, by Ooi Hock Tiam. Ceylonese community and the Malaysian Ceylonese congress, by 4. Dr. Sun Yat Sen and Penang Dato’ D.M. Thuraiappah. Philomatic Union, by Yeap Tan Lin. 7. Prominent Ceylonese in Penang: past 5. The Beijing Opera and “Peng Seah” in & present, by S. Karthigesu. Penang, by Lim Gaik Siang. 8. The Jews of Penang, by Himanshu 6. Malaysian pioneer artists of Penang Bhatt. (abstract), by Tan Chong Guan. 9. Koay Jetty: the social evolution of the 7. Recreating identities: the Chinese in Hui people in Penang, by Ong Seng Penang adapt to the environment Huat. through the performing arts, by Tan Sooi Beng. 10. An indulgent minority, by R.J. Manecksha. 8. Zhang Zhou Folk Ballads of Tan Tong Tong: a case study of Poh Lian Teng, 11. The pre-war Japanese community in by Toh Teong Chuan. Penang (1890-1940), by Clement Liang.

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International Research Conference on Malaysian banks & finance companies, Quality, Innovation and Knowledge by Khong Kok Wei and Stanley Management Richardson. (6th: 17-20 February 2002: Kuala Lumpur) 9. Enhancing the strategic competitive advantage of human assets through HD62.15 IRCQIKM innovation and intellectual knowledge, Lokasi: Perpustakaan Peringatan Za’ba by Mohd. Rizal Mohd. Said and Jay Penganjur: Department of Management, Kandampully. Faculty of Business and Economics, 10. Knowledge worker in a knowledge Monash University, Malaysia, No.2 Jalan based economy: a Malaysian case, by Kolej, Bandar Sunway, 46150 Petaling Hazlina Abd. Kadir, Hway-Boon Ong, Jaya, Selangor Darul Ehsan. Norhazlin Ismail and Zarehan Selamat. 1. A new face of knowledge innovation in 11. Information search at travel-related higher education: a proposed model of Web sites: a behavioural perspective, quality-based research university, by by Nathan K. Austin and Maria Noor Azman Ali and Mohd. Ashari O’Daniel. Idris. Terminal Operations Conference 2. The prospects of CPA/CA Web Trust (19-21 February 2002: Kuala Lumpur) Seal of Assurance for the travel web – TA1225 TOC marketplace, by Nathan K. Austin and Lokasi: Perpustakaan Peringatan Za’ba Salleh Hassan. Penganjur: Lembaga Pelabuhan Klang, 3. ISO 9000 in the Malaysian higher Mail Bag 202, Jalan Pelabuhan, 42005 education: lessons to be learned, by Pelabuhan Klang. Zainal Ariffin Ahmad and Zuraidah Mohd. Zain. Vol. I 4. The entrepreneurial orientation of 1. The future role of government in Malaysian SMEs and its relations to international terminal operations organization structure, environment (Keynote address), by Dato’ Seri Dr. and strategy making process – a case Ling Liong Sik. of SMEs in Northern Malaysia, by Amran Awang, Zainal Ariffin Ahmad 2. Asia container trade & ports outlook and Mahfooz Al-Ansari. 2002, by Charles de Trenck. 5. Innovations in the development of 3. Terminal strategy in a changing world, univariate simultaneous statistical by Andrew Milliken. process control charts, by Karuthan Chinna, Suresh Kumar, Mokhtar 4. Carriers and terminals: future Abdullah. strategies, by Masahiro Aoyama. 6. IT usage and Malaysian entrepreneurs: 5. China and the WTO: a trade impact the impact of users’ traits and system assessment, by Simon Su. characteristics, by Nelson Oly Ndubisi 6. Construction & development of and Stanley Richardson. Shanghai Port oriented towards the 7. Leadership success factors in the new century, by Lu Haihu. implementation of the ISO 9001, ISO 7. Intra-Asia trade growth and 9002 and ISO IEC Guide 25 consequences for terminal Management Systems Standards: an development, by Dong-Woo Ha. empirical study of managers and key personnel in the petroleum industry of 8. Port privatisation and productivity: past Malaysia, by Mohd. Yusof Omar and experience and future prospects in Ahmad Shokri Othman. Asia, by Dong Wook Song and Kevin Cullinane. 8. Examining the effectiveness of the critical success factors of business 9. Public/private partnerships: revitalizing process re-engineering (BPR) as a Bangladesh’s terminal infrastructure, quality management technique in the by Priya Kalsi.

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10. The dynamics of supply chain getting the control specifications rights, management techniques in a by Gerhard Fischer. transshipment hub, by Mohd. Sidik Shaik Osman. Conference on Selangor in Focus: Appraising Opportunities 11. Is your port customer - focused - defining (25-26 February 2002: Shah Alam) the real value in value-added, by HC445.5 Z7S4CSFAO Graham Mulligan. Lokasi: Perpustakaan Peringatan Za’ba 12. The managed supply chain: integration Penganjur: Asian Strategic & Leadership strategies for supply ports, by Ken Institute, Khazanah ASLI, 1718 Jalan Harris and Kerry Elton. Ledang, Off Jalan Duta, 50480 Kuala 13. The need for creative terminal Lumpur. financing, by Ernst G. Frankel. 1. Keynote address, by Dato’ Seri Dr. 14. Port project financing – key legal issues, Mohamad Khir bin Toyo. by Christopher Lowe. 2. The petrochemical industry in 15. Risk assessment in terminal finance, Malaysia, by Chew Kim Yoom. by Nick Sansom. 3. The real estate focus: balancing the Vol. II needs and trends of the market, by Cheng Fan Fah. 16. Ports and insurance, by Sam Ignarski. 4. Manufacturing dominance in Selangor: 17. Terminal productivity – what is it all staying ahead, by James Alfred. about?, by Rufin Mak. 5. The real estate focus: balancing the 18. Life cycle planning & design for needs and trends of the market, by terminals, by Robert S. Johansen. Dato’ Haji Harun b. Salim. 19. Key performance indicators for 6. The emergence of new growth centers: rightsizing your terminal, by Rudy assessing the challenges and Martens. opportunities, by Dato’ Victor Lim Poh 20. Improving quay crane productivity Tuan. coping with the future ultra-large 7. Selangor agro based industries: container vessels, by Toru Takehara. drawing investors, by Dato’ Haji Raja 21. Terminal systems and equipment Ideris Raja Ahmad. operations, by Ernst G. Frankel. 8. Selangor agro based industries – 22. Automatic gate control, by Simon drawing investors, by Tan Sri Dato’ Spoormaker. Abdul Khalid Ibrahim. 23. How to increase operational efficiency: 9. Tourism development: beyond the the equipment equation, by Jari promotional packages, by Lim Cheong Pirhonen. Chuan. 24. Optimal real-time dispatch to maximize 10. Selangor as cyber gateway: equipment utilization, by Andreas capitalizing on IT services and Neyer. industries, by Azman Firdaus Shafii. 25. High performance container crane 11. Petrochemical based industries: technology: a revolution on container current status and future prospect, by crane productivity for 21st century, by Mohamad Roji Sarmidi. Man Yop Han. 12. Biotechnology: focus on opportunities 26. Predicting and prolonging the life of and benefits, by Noor Rain, A. Zakiah used cranes, by Feroze R. Vazifdar, I., Murizal Z. and Siti Najila M.J. Kenton K. Lee and Patrick Mc Carthy. 13. The real estate focus: enhancing the 27. Crane life cycle management II – needs and trends of the market, by Tan Sri Rozali Ismail.

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Asia Economic Summit implication for the business (7-8 March 2002: Kuala Lumpur) community, by Jiang Chengzong. HC412 AES Kolokium Pasaran Modal Islam Lokasi: Perpustakaan Peringatan Za’ba (28 Mac 2002: Kuala Lumpur) Penganjur: Asian Strategic & Leadership HG5750.6 A3KPMI Institute, Khazanah ASLI, 1718 Jalan Lokasi: Perpustakaan Peringatan Za’ba Ledang, Off Jalan Duta, 50480 Kuala Lumpur. Penganjur: Suruhanjaya Sekuriti, 3 Persiaran Bukit Kiara, Bukit Kiara, 50490 1. Responding to the challenge of a new Kuala Lumpur. trade round: Yes, the Filipino can!, by Jose Concepcion. 1. Penyelidikan Syariah dalam pasaran modal, oleh Suhaimi Mohd. Yusof. 2. Globalization with common development, by Dato’ Seri Dr. 2. Meninjau kaedah Syariah dalam Mahathir bin Mohamad. menilai sekuriti tersenarai, oleh Sohibus Samahah Dato’ Hassan Hj. 3. Asia’s strengths and challenges in the Ahmad. years ahead, by Jeffrey R. Shafer. 3. Peranan Penasihat Syariah dalam 4. Outlook for Asia, by Jeffrey R. Shafer. pasaran modal Islam, oleh Nik Mohamed Ruslin Nik Jaafar. 5. Asia’s economic & investment outlook, by Tan Sri Dato’ Lin See Yan. International Conference on Corporate Governance in Asia 6. Toward an East Asian economic (2-3 April 2002: Kuala Lumpur) grouping: key issues, strategic HD2741 ICCGA challenges and prospects, by Fidel V. Ramos. Lokasi: Perpustakaan Peringatan Za’ba 7. ASEAN + 3 accelerate open economic Penganjur: Malaysian Institute of Corporate Governance, 27A, Jalan Tun Mohd. Fuad cooperation, by Nguyen Dy Nien. 3, Taman Tun Dr. Ismail, 60000 Kuala 8. Challenges of globalization to East Lumpur. Asia, by Soogil Young. Vol. I 9. Asia and globalisation: what next? [mandarin version], by Paul Yip. 1. The enterprise and governance: corporate governance dilemmas for 10. Asia’s energy and technology sector, boards of the 21st century corporation by Datuk Amar Leo Moggie. in Asia, by Felipe B. Alfonso. 11. Asia’s energy and technology future, 2. The changing corporate scene – where by Richard M. Kruger. corporate governance and disclosure rules the day, by Kala Anandarajah. 12. Information and communications technology and service proliferation, by 3. Corporate governance… not just the Bob Fox. code – the first step, by Kala Anandarajah. 13. [Asia’s energy and technology future], by Ian C. Buchanan. 4. Corporate governance … the essence – the Board and the renewal thereof, 14. Revitalising ASEAN, sustaining by Kala Anandarajah. economic recovery, by Thaksin Shinawatra. 5. Boards and independent directors: improving board performance, by 15. Business panel: enhancing regional Francois Roy. business and economic cooperation: the next step, by Jane C.Y. Lee. 6. The Board and the CEO: improving management performance, by M.K. 16. The light before the day, by Ron Chouhan. Davison. 7. In pursuit of catalyzing good 17. China-ASEAN Free Trade Area and its governance in Asian companies.

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8. Investor protection and shareholder 3. Pemikiran politik Dr. Mahathir (sinopsis value – a Malaysian perspective, by perbincangan). Yusof Abu Othman. 4. Pemikiran mengenai globalisasi, oleh Vol. II Abdul Razak Baginda. 9. Shareholder activism in Korea: PSPD 5. Pemikiran Dr. Mahathir tentang Islam, case, by Hasung Jang. oleh Ismail Haji Ibrahim. 10. The role of shareholders in corporate 6. Pemikiran mengenai sains dan governance and how they might get teknologi, oleh Abdullah Kadir Bacha. one, by David M. Webb. 7. Pendidikan dalam pemikiran Dr. 11. The role of the Board in managing risk, Mahathir, oleh Awang Had Salleh. by Dato’ Johan Raslan. 8. Pemikiran Dr. 12. Corporate governance regimes and mengenai orang Melayu, oleh Ahmad best practices – the East Asian model, Fawzi Haji Mohd. Basri dan Abdul by Moses M.C. Cheng. Rahman Abdul Aziz. 13. Corporate governance regimes and 9. Wawasan 2020, oleh Zainul Ariff bin practices in Japan, by Nobuyuki Hussain. Nakama. World Library Summit 14. Corporate governance: the American (22-24 April 2002: Singapore) model, by B. Espen Eckbo. Z672 WLS 15. Corporate governance: European Lokasi : Perpustakaan Peringatan Za’ba experiences , by Andjelko Shimich. Penganjur : National Library Board,1 Temasek Avenue #06-00, Mellenia Tower, 16. CG: Australian experiences, by Nara Singapore 039192. Srinivasan. 17. Measuring Asian practices for Vol. I corporate governance, by Surinder 1. Dialog 2002 and beyond, by Ursula Kathpalia. Dowling. 18. The shareholder alignment index: a 2. Academic libraries in transition – health check on global best practices challenges ahead, by Foo S, Chaudhry in internal corporate governance, by A.S., Majid S.M. and Logan E. Alan Thomson. 3. Multi library catalog and electronic 19. Training programme for directors of database search for lay-users, by public listed companies – the Danny C.C. Poo and Christopher S.G. Malaysian experience, by Abdullah Khoo. Naib. 4. How searching can be more friendly – Kolokium Pemikiran Dr. Mahathir a human logic approach, by Paul Wu Mohamad Horng Jyh. (22-23 April 2002: Melaka) DS595.6 M214KPDM 5. Academic libraries in transition, by Lokasi: Perpustakaan Peringatan Za’ba Rajdev Narayanasamy. Penganjur: Institut Kajian Sejarah dan 6. Information ethics in a knowledge Patriotisme Malaysia, Graha IKSEP, No.6- based society: a framework for 1, Jalan Mutiara Melaka 3, Taman Mutiara librarians in the developing world, by Melaka, Batu Berendam, 75350 Melaka. Cameron Esslemont. 1. Pemikiran mengenai wanita, oleh 7. Information security issues in digital Datuk Dr. Ramlah Adam. libraries: strategies for protecting information contents and user privacy, 2. Pemikiran Perdana Menteri dalam by Abdus Sattar Chaudhry. menjana pembangunan dan mengurus ekonomi Malaysia, oleh Dato’ Mustapa 8. Library / information centers as Mohamed. emerging knowledge creating enterprises: implications of the 9-11

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tragedy, by Edna Reid. 24. Rights, copyrights and licenses: how they work and what they mean in a 9. Knowledge discovery methods for global age, by Ann Okerson. information security, by Satheesh Ramachandran and Perakath 25. Content management and Benjamin and Paul Koola. personalization: the Oracle case study, by Peter Thomas. 10. Map collection management, by Josephine Chang. 26. Integrating heterogeneous resources, by Cameron Esslemont. 11. The development of an eArt database: Nafahub.com, by Olive Lee. 27. Organisational tools for knowledge discovery and creation, by Perakath 12. Contextual richness and Online Benjamin, Satheesh Ramachandran exhibitions of Southeast Asian art and Byon Williams. collections, by Tina P. Colayco. 28. The evolution and future of Dublin Vol. II core, by Marit Olander. 13. Toward high-performance organisations: 29. Building the hybrid library: integrating a strategic role for groupware, by digital and print resources in the UK, Douglas C. Engelbart. from local national and international 14. Improving our ability to improve: a call sources, by Chris Rusbridge. for investment in a new future, by 30. The power of innovative and integrated Douglas C. Engelbart. collaboration, by Tina P. Colayco. 15. The application of knowledge and the 31. Promoting the regional development by evolution of society: the emerging role information technology: the InterCity of the library in the knowledge society, Digital Library initiative, by Qihao Miao. by Lynne Brindley. Conference of the Ministers of 16. The preservation of data, information Endowments and Islamic Affairs and knowledge, by Reagan W. Moore. (7th: 6-8 May 2002: Kuala Lumpur) 17. Building a knowledge agenda through BP15 CMEIA vision, influence & passion, by Lokasi: Perpustakaan Peringatan Za’ba Dagmar Schmidmaier. Penganjur: Jabatan Kemajuan Islam 18. Constructing a national knowledge Malaysia (JAKIM), Aras 4-9, Blok D7, agenda – the case of Germany, by Pusat Pentadbiran Kerajaan Persekutuan, Renate Gompel. 62519 Putrajaya. 19. Knowledge society and the life 1. Welcoming speech, by Datuk Abdul sciences: new methods of scholarly Hamid bin Zainal Abidin. communication, by Mark 2. Speech, by Dato’ Seri Abdullah Haji Garlinghouse. Ahmad Badawi. Vol. III 3. Speech, by Abdul Aziz Abdul Rahman 20. National libraries in a world of threat, Al-Subaihin. by Christopher Nailer. 4. Speech, by Al-Shaikh Saleh bin Abdul 21. Libraries as social-innovation capital, Aziz bin Mohamed Al-Shaikh. by R. Ramachandran and Johnson 5. Keynote address, by Dato’ Seri Dr. Paul. Mahathir Mohamad. 22. Demonstrating impact through 6. Plan for the preparation of Du’aah qualitative research, by Bob (calling men to Islam) within the Usherwood. context of a changing world. 23. Challenges facing information 7. Proposal for establishing the World professionals or the what? And how? Of education and training for Foundation of Islamic Heritage. information professionals, by Lucy A. 8. A general strategy for presenting Islam Tedd. through different languages.

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9. Control parameters on publication on Abdullah bin Haji Ahmad Badawi. the Internet websites of the Ministries of Endowments: an Islamic affairs. 3. What is terrorism? Who is a terrorist? Why terrorism? by Charles E. Morrison. 10. Translation of the Holy Qur’an (standards and procedures) by the 4. What is terrorism? Who is a terrorist? Kingdom of Saudi Arabic. Why terrorism? by Tan Sri Dr. Noordin Sopiee. 11. Ad-Da’wah (the call to Islam) and extremism (the Malaysian experience). 5. Terrorism in the Asia Pacific region: the reality and the response, by John 12. Declaration of the Executive Council Mc Farlane. for the Ministers of Religious Endowment and Islamic Affairs. 6. Terrorism in Asia: can the Bush Jr “war” eradicate terrorism from Asia?, Muzakarah Pakar “GM Food – Satu by Serge Berthier. Perspektif Islam” (29-30 Mei 2002: Kuala Lumpur) 7. 9/11 and Asia’s future: security cooperation, or a “clash of civilization”? BP184.9 D5MPGFPI reconciling divisions within the world of Lokasi: Perpustakaan Peringatan Za’ba Islam, by Richard H. Solomon. Penganjur: Institut Kefahaman Islam 8. Political and security impact and Malaysia, Lot 26647, Langgak Tunku, Off changes in the strategic balance of the Jalan Duta, 50480 Kuala Lumpur. Asia-Pacific region, by Vitaly V. 1. Fatwa-fatwa sedia ada mengenai GM Naumkin. food, oleh Haji Mustafa Abdul Rahman. 9. New opportunities for regional 2. Kesan GM food terhadap kepelbagaian cooperation, by Yuan Jian. alam sekitar, oleh Raha Abdul Rahim. 10. September 11: political and security 3. Implikasi bioteknologi dalam industri impact and changes in the strategic makanan halal, oleh Suhaimi Napis. balance of the Asia Pacific region – an emerging arms race?, by Desmond 4. A guide to genetically modified food in Ball. Malaysia, by Haji Mohideen Abdul Kader. 11. September 11: political and security impact and changes in the strategic 5. Mengenali jenis-jenis makanan GM di balance of the Asia Pacific region, by Malaysia: panduan kepada pengguna, Jusuf Wanandi. oleh Haji Mohideen Abdul Kader. 12. Terrorism and Southeast Asia: a 6. Makanan ubahsuaian genetik: Philippine perspective, by James Kraft. perspektif kesihatan dan keselamatan makanan, oleh Che Wan Jasimah bt. 13. The second front disclosure: Southeast Wan Mohamed Radzi. Asia and the problem of terrorism, by Rizal Sukma. Asia Pacific Roundtable (16th: 2-5 June 2002: Kuala Lumpur) 14. The WMD threat: challenges and countermeasures, by Gary Hawke and D445 APR 16 Peter Cozens. Lokasi: Perpustakaan Peringatan Za’ba 15. Marginalizing the role of nuclear Penganjur: Asian Strategic and International weapons, by Shinichi Ogawa. Studies Malaysia, 1 Persiaran Sultan Salahuddin, P.O. Box 12424, 50778 Kuala 16. National security: is there a need to Lumpur. boost defense capability in the Asia- Pacific region?, by Jaime S De Los Vol. I Santos. 1. Perspectives on the multilateral 17. After 911: how relevant is the security cooperation in the Asia-Pacific strengthening of defence capabilities in region (Opening remarks), by Gen. maritime Southeast Asia?, by Kumar Nakatani. Ramakrishna. 2. Keynote address, by Dato’ Seri 18. National security: is there a need to

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boost defence capabilities in the Asia L. Smith. Pacific region?, by Edy Prasetyono. 35. From ‘Containment’ to ‘Integration’ – 19. Defence spending in Asia – post challenges in Asia, by Dipankar economic crisis and post 911: key Banerjee. questions and tentative answers, by Robert Hartfiel and Brian L. Job. 36. Japan’s defense policy: new directions?, by Shigekatsu Kondo. 20. Catching up with America, by Ross Garnaut. 37. Japan’s defense policy: new directions?, by Xu Jian. 21. China rising (and weakening): implications for Asia-Pacific security, 38. The role of the media: freedom of the by Bates Gill. press vs. domestic and international security, by Patrick Smith. Vol. II 39. Terrorism and management of 22. The rise of China after WTO information flow, by Fikri Jufri. membership and regional implications, by Pham Cao Phong. 40. The role of the media: freedom of the press vs national and international 23. China, ASEAN and East Asia: security, by Tan Sri Abdullah Ahmad. partnership with rising power, by Simon S.C. Tay. 41. Human security: addressing the problems of transnational migration, by 24. Confronting transnational crime in the Lowell Martin. Asia Pacific, by Lock Wai Han. 42. Human security: addressing the 25. Confronting transnational crime in the problems of transnational migration, by Asia-Pacific region: challenges and Alan Dupont. prospects, by Melita L. Salvador. 43. Human security: addressing the 26. The ARF: meeting the challenges of problems of transnational migration, by the 21st century, by Barry Desker. Jorge V. Tigno. 27. The economic outlook in the Asia 44. Democracy, human rights and Pacific region post September 11, by suppression of terrorism, by Suchit Hadi Soesastro. Bunbongkarn. 28. Economic outlook for Asia-Pacific post 45. Beyond human rights & democracy: 9/11, by Manu Bhaskaran. good public & corporate governance – the “Monterrey Consensus” in the post- 29. The changes in the Japanese economy enron context, by Eric Teo Chu Cheow. and its implications for security in East Asia, by Kiyohiko Fukushima. 46. Violence, democracy and human right: women’s peace building initiative in 30. Latest key issues in the Korean Indonesia, by Chusnul Mar’iyah. Peninsula: a South Korean perspective, by Jung-Hoon Lee. 47. The situations of women in armed conflict, by Vanessa Griffen. 31. Fundamental approach to security issue on the Korean Peninsula, by Kim 48. Women’s role in conflict resolution and Tong Je. peace-building: the Philippine experience, by Ruth Lusterio Rico. 32. United States security policy towards Northeast Asia after 9/11, by Ronald N. 49. Islam between Christian allies and Montaperto. western adversaries: a new re- alignment?, by by Ali A. Mazrui and 33. United States security policy toward the Albert Schweitzer. subcontinent after 9/11, by Satu P. Limaye. 50. Engaging Islam in a plural world (Islam and the West: a new cold war?), by M. 34. United States security policy toward Fajrul Falaakh. Southeast Asia after 9/11, by Anthony

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51. Islam and the West: a new cold war?, and Rik Frenkel. by Chandra Muzaffar. 13. Building citizen advocates and citizen 52. India-Pakistan issue, by Dipankar centric value: path to electronic Banerjee. democracy, by Abdul Aziz Ali. INFOSOC Malaysia Conference 14. Ipoh virtual city, by Dato’ Haji Talaat (4-5 June 2002: Kota Kinabalu) bin Haji Husain. QA75.5 INFOSOCM 15. MBSA integrated system (abstract), by Lokasi: Perpustakaan Peringatan Za’ba Shamsiah bt. Osman. Penganjur: NITC Secretariat, c/o MIMOS 16. Application system to enhance Berhad, Technology Park Malaysia, 57000 effectiveness and efficiency: MPSJ’s Kuala Lumpur. experience, by Arpah Abdul Razak. Vol. I 17. Majlis Perbandaran Sandakan: 1. Keynote address, by Dato’ Seri Licensing System (SISPEL), by Jeffery Abdullah Haji Ahmad Badawi. Hj. Aman. 2. Opening address, by Tengku Datuk 18. E-Portal of MPK, by Nor Fauziah bt. Mohd. Azzman Shariffadeen. Ngaliman. 3. Welcome address, by Datuk Chong 19. Bridging the digital divide – Sabah’s Kah Kiat. experience with Des@Net and other ICT programmes, by Ku Joo Bee and 4. Good governance for better human Flora Fung. development, by Maxine Olson. 20. How to build capacity at the local 5. Management of change for improving community level – JICA study and the local governance, by Masaru Japanese experience, by Masatoshi Yoshitomi. Akagawa and Masahiro Ibayashi. 6. ICT and governance – prospects and 21. The role of private sector in capacity pitfalls, by Laina Raveendren Greene. building: case study of the Intel: teach to the future programme, by Wan 7. Malaysian perspective: local Zailena Noordin. governance in a multi-cultural context, by Dato’ Seri Ong Ka Ting. 22. The development of ICT in SMJK Dindings, Pundut, Lumut, Perak 8. Good governance in a multi-cultural (abstract), by Tiong Ting Ming. context (presentation), by Dato’ Seri Ong Ka Ting. 23. Capacity building towards achieving a Smart and knowledge-based 9. Gyandoot: ICT to improve community community: a case study of SJ2005 participation in local governance and to and lessons learnt, by Dato’ Lee Hwa provide the building blocks for Beng, Raymond Tan and Tengku consensus building and enhanced Azman Tengku Zainal Abidin. transparency, by Rajesh Rajora. 24. Building capacity at the local level for a 10. People’s participation, consensus knowledge society: experience learned building and transparency through from the implementation of the eBario ICTs: issues and challenges for Project, by Poline Bala and Peter governance in the Philippines, by Songan Erwin A. Alampay. 25. Measuring local government 11. Planning, seeds & transparency, by performance - Selayang Baru : public Puvan Selvananthan. opinion survey, by Tunku Abdul Aziz. Vol. II 26. Developing geographical and 12. Triple-A (Atlas, Agenda, Aturan Main) : environmental information system for practical tools for consensus building urban environmental management in and transparency, by Ramon Hagad Kuching, Sarawak, by Hun Yang Soon.

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27. Measuring good governance at the 44. How will businesses be done in the local level – experiences from the next 5 years?, by Cheong Yuk Wai. sustainable Penang initiative, by Tan Pek Leng and Khor Hung Teik. 45. K-economy measures: positioning the local Malaysian E & E firms in the E & 28. How do we measure good governance E value chain, by Wan Latifah and at the local level in Switzerland?, by David Lo Seong Wei. Walter Fust. 46. Burning platform: the need to take 29. Measuring good governance in the action to change, by Cheong Yuk Wai. sphere of local government: issues and challenges in the information age, by 47. Asian Development Bank, by R.B. Ramachandran and Sean Ang. Adhikari. Vol. III 48. The Demonstrator Application Grant Scheme (DAGS): a Malaysian social 30. An Internet based capacity building innovation, by Mas Ayu Abdul environment using the virtual policy Rahman. studio for local governments, by Radhika Savant Mohit. Asia Oil & Gas Conference (7 th: 9-11 June 2002: Kuala Lumpur) 31. Local agenda 21: public participation HD9576 A77AOGC and partnership for local sustainable Lokasi: Perpustakaan Peringatan Za’ba development, by Lee Lih Shyan. Penganjur: Asian Strategic & Leadership 32. ICT enabled local agenda 21 in Institute, Khazanah ASLI, 1718 Jalan Switzerland: first lessons, observations Ledang, Off Jalan Duta, 50480 Kuala and perspective, by Daniel Wiener. Lumpur. 33. SJ2005: building a smart community Vol. I towards sustainable development, by Agnes Ng. 1. Welcoming address, by Tan Sri Dato’ Mohd. Hassan Marican. 34. E-voting – a challenge for a democracy: political consequences of 2. A world of change, by Lee R. electronic voting, by Wolf Linder. Raymond. 35. Pilot projects for electronic voting, by 3. The economic outlook for East Asia, by Claudia Schoch and Katharina Roberto F. de Ocampo. Fontana. 4. Japan’s energy policy and petroleum 36. ICT and poverty, by R.B. Adhikari. industry, by Kazuo Matsunaga. 37. The significance of ICTs for reducing 5. Southeast Asia – political scenarios, by poverty: DFID report. Mohamed Jawhar Hassan. 38. ICT for the disabled: beautiful gate, by 6. The political logic of China’s WTO Sia Siew Chin. reforms, by Christopher A. McNally. 39. Privacy and Personal Data Protection 7. [Facts crystal ball], by Fereidun Act in Malaysia, by Datuk Abdul Fesharaki. Raman Saad. 8. Saudi Aramco and Asia: a natural 40. Protection of the national information partnership, by Abdulaziz F. Al infrastructure: issues and challenges, Khayyal. by Husin Hj. Jazri. 9. Indonesia: facing the global economic 41. New generation of virus threat, by reality, by Baihaki Hakim. Wong Joon Hoong. 10. Surviving global economic uncertainties, 42. SMEs and E-commerce development, by Shri M.S. Ramachandran. by Will Keenan. 11. Brunei national petroleum company: 43. SMEs need to be competitive in the surviving the global economic emerging e-markets, by Yee Kar Fong. uncertainties, by Dato Paduka Mohd.

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Alimin Abd. Wahab. 31. Oil trading in the new world order, by Ian R. Taylor. 12. Oil market outlook in China after entry into the WTO, by Kang Wu. 32. Oil market deregulation in the Philippines: the collapse of the national 13. Outlook for Indonesian petroleum: boundary, by Motassim A. Al- challenges and opportunities, by Ma’ashouq. Suyitno Patmosukismo. 33. Innovation in refining petrochemicals & 14. Indonesia: oil deregulation in the context power generation, by Jean-Claude of political and economic challenges, by Barbier. Widhyawan Prawiraatmadja. 34. Electronic markets and the implications 15. Life after deregulation: impact on crude for energy trading, by Brian Harmon de and product markets, by Sanjeev Clare. Kumar Prasad. 35. Petroleum & gas downstream 16. Changing paradigm in the Japanese developments, by Peter P. Piotrowski. LNG market, by Hisanori Yoshimura. World Land & Forest Fire Hazards 17. Prospering in uncertain times, by Peter (10-12 June 2002: Kuala Lumpur) de Wit. SD421.34 M4WLFFH 18. Natural gas-fuel of the future: Indian Lokasi: Perpustakaan Peringatan Za’ba perspective, by Rajeev Khanna. Penganjur: Jabatan Alam Sekitar, Vol. II Kementerian Sains, Teknologi dan Alam Sekitar, Aras 3-7, Blok C4, Pusat 19. Key challenges facing the industry, by Pentadbiran Kerajaan Persekutuan, 62662 Philip Lambert. Putrajaya. 20. Critical issues facing the oil and gas Vol. I industry, by Donald M. Condon. 1. Regional Haze Action Plan: issues and 21. Critical trends in Asian oil & gas challenges in its implementation, by finance, by John Pexton. Hajah Rosnani Ibarahim. 22. OPEC and non-OPEC: the emerging 2. The management strategy for the ex- oil paradigm, by Ramzi Salman. peat swamp forest fire areas and peat conservation in Berbak – Sembilang 23. Shared interests in the oil market, by areas, Sumatera, by I Nyoman N. Robert Priddle. Suryadiputra 24. OPEC and non-OPEC – the emerging 3. Development of fire danger rating oil paradigm, by Javad Yarjani. systems and their applications in 25. OPEC and non-OPEC – the emerging Southeast Asia, by Michael Brady. oil paradigm, by Ali Akbar Vahidi 4. Early-warning and early-detection Aleagha. system for forest fire mitigation, by 26. Surviving the global economic Haruo Sawada. uncertainties, upstream: prospect & 5. Fire management – community safety challenges, by Michel Seguin. essential partners, by Phil Koperberg. 27. Upstream activities and uncertainties, 6. Forest fire issues in Canada and global by Seyed Abulhassan Khamoushi. fire perspectives, by W.J. de Groot, 28. Upstream: prospects and challenges, B.S. Lee, J.F. Goodman and Michael by John C. Darley. Brady. 29. Upstream - prospects and challenges: 7. The National Fire Plan and its PTTEP’s case, by Chitrapongse relationship to global fire and forestry Kwangsukstith. programs (abstract), by Stephen F. Pedigo. 30. Upstream: prospects and challenges, by Mohamad Johari Dasri. 8. Enhancing international cooperation

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through the global wildland fire systems and their applications in network, by Johann G. Goldammer. Southeast Asia, by Michael Brady. 9. Collaborating on forest fire 22. The monitoring of the impact of forest management in the tropics: ITTO’s fire on public health in Malaysia, by experience and contributions, by Rozlan Ishak and Shafie Ooyub. Alastair Sarre. 23. Peat monitoring and surveillance in 10. Prevention: what is it? Where is it? Malaysia, by Lim Jit Sai, Mustafa Who does it? (abstract), by Peter Kamal Baharuddin, A.K. Rao and Nor Moore. Zailan Abdul Jalil. 11. Zero burning practices and the private 24. Remote sensing as a monitoring tool in sector initiatives and proposals to support of fire operations, by William J. address transboundary haze pollution Krausmann. and fire hazards, by Tuan Haji Khairuddin Hashim. 25. Early warning and early detection system for forest fire mitigation 12. Controlling open burning: Malaysia’s (abstract), by Haruo Sawada. experience, by Lee Heng Keng. 26. The use of high resolution satellite 13. Forest land use and management in remote sensing data for forest and land Indonesia, by Ir. Sunaryo. fires monitoring in Malaysia, by Jimat Bolhasan. 14. Coal fire suppression training in Indonesia: strategies for improving 27. The Malaysian experience and environmental protection and perspective in managing and institutional capacity, by Richard O controlling fires: Disaster Management Miller. Action, by Dato’ Jaafar Sidek bin Tambi. 15. Prevention work for forest fire and improvement of training manual on 28. Forest fire control in Thailand, by hand tool and pump for forest fire Sawang Fuangkrasae and Siri fighting, by Shin Morisaki and Hajime Akaakara. Naganawa. 29. Essential elements in combating forest 16. Sustainable forest management and fires: Brunei’s experience (abstract), by fire prevention in Peninsular Malaysia, Tuan Haji Awang Zaidi Haji Md. Daud. by Mahmad Rasid bin Ibrahim. 30. Forest fire management in the 17. Shifting cultivation and alternatives to Philippines, by Sabado T. Batcagan. burning, by Chong Ted Tsiung, Jiram Sidu and Johari Atok. 31. Aviation in support of wildfire suppression operations – a volunteer Vol. II fire service’s perspective, by Bruce James Arthur. 18. ASMC’s roles, capacities and activities in relation to ASEAN’s Regional Haze 32. Impacts of forest fire on environment, Action Plan, by Woon Shih Lai. by Ahmad Ainuddin Nuruddin. 19. NOAA’s technology in fire monitoring 33. Rehabilitation of degraded national and surveillance: program to address parks by forest fire (abstract), by ASEAN regional transboundary smoke, Mikihiro Inoue. by Christopher D. Elvidge, William C. Bolhofer and Bruce B. Hicks. 34. Impact of haze on health, mortality and mitigation programme, by Stephen 20. Observations of PM10 readings in Ambu. relation to forest fire events from ASMA’s continuous air quality 35. Economic impacts of haze, by Mohd. monitoring stations, by Abdul Rahman Shahwahid Haji Othman. Kassim. 36. Be-200 Multi-Purpose Amphibian Jet in 21. Development of fire danger rating Malaysia, by Vladimir N. Sautov.

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Muzakarah Pakar “Pelaksanaan Hukum mengikut perspektif syariah, oleh Syarak di Malaysia” Mustapha Hamat. (17-18 Jun 2002: Pulau Pinang) 5. Harmonisasi elemen nilai dalam BP144 MPPHSM penawaran instrumen kewangan Islam, Lokasi: Perpustakaan Peringatan Za’ba oleh Ab. Mumin Ab. Ghani. Penganjur: Institut Kefahaman Islam 6. Dinar sebagai asas pengukuhan Malaysia, Lot 26647, Langgak Tunku, Off sistem kewangan Islam di Malaysia, Jalan Duta, 50480 Kuala Lumpur. oleh Ugi Suharto. 1. Ciri-ciri kenegaraan menurut perspektif 7. The practices of shariah principles in syarak, oleh Abdul Halim El- instrument of Islamic financial system: Muhammad. an overview, by Fadillah Mansor. 2. Institusi fatwa dan perkembangannya 8. Personal financial planning: an di Malaysia, oleh Dato’ Haji Hassan exhortation for Muslims, by Hulma Haji Ahmad. Idris. 3. Pembangunan ekonomi di Malaysia 9. Pembangunan kewangan Islam dari perspektif Islam, oleh Nik melalui kerjasama institusi pendidikan Mustapha Hj. Nik Hassan. dan kewangan, oleh Suhaili bin Sarif 4. Organisasi pentadbiran Islam di dan Kamaruzaman bin Noordin. Malaysia, oleh Haji Che Min Che 10. Pemasaran produk perbankan Islam – Ahmad. suatu analisa dari pengamal bank, oleh 5. Ke arah penyeragaman undang- Mohd. Shaifudin Mohd. Noor. undang hukum syarak di Malaysia, Seminar Sehari Pusat Pengajian oleh Abd. Rahman Putra b. Dato’ Hj. Bahasa, Kesusasteraan dan Taha. Kebudayaan Melayu 6. Pelaksanaan undang-undang Islam di (25 Jun 2002: Bangi) Malaysia: perbandingan dengan PL5061 SSPPBKKM beberapa negara Islam, oleh Abdul Lokasi: Perpustakaan Peringatan Za’ba Monir bin Yaacob. Penganjur: Pusat Pengajian Bahasa, 7. Islam dalam perlembagaan Malaysia: Kesusasteraan dan Kebudayaan Melayu, kesannya dalam pembangunan Fakulti Sains Sosial dan Kemanusiaan, ummah, oleh Che Norlia Mustafa. Universiti Kebangsaan Malaysia, 43600 Bangi, Selangor Darul Ehsan. 8. Majlis Ugama Islam: peranan dan kesannya dalam pembangunan ummah, oleh Zainal Azam bin Abd. 1. Drama Melayu dan anjakan Rahman. paradigma: melihat transformasi akal Seminar Kewangan Islam budi Melayu, oleh Solehah Ishak. (18 Jun 2002: Kuala Lumpur) BP173.75 SKI 2. Struktur kos sintaksis bahasa Melayu, oleh Ramli Md. Salleh. Lokasi: Perpustakaan Peringatan Za’ba

Penganjur: Akademi Pengajian Islam, 3. Pengajian Melayu dalam konteks Universiti Malaya, 50603 Kuala Lumpur. kesusasteraan bandingan, oleh Sahlan Mohd. Saman. 1. Pemasaran produk perbankan Islam: satu analisa, oleh Ahmad Zaini 4. Prosa Melayu: Seperti ikan di atas Othman. pasir, oleh Rosnah Baharudin. 5. Dialektologi dan akal budi Melayu, oleh 2. Islamic indices – an analysis, by Abdul Ajid Che Kob. Razak Mamat. 6. Pedagogi bahasa Melayu: isu 3. Kad kredit Islam: satu pengenalan, pengajaran dan pembelajaran akal oleh Jamaiyah Hj. Mohammed Nor. budi Melayu, oleh Teo Kok Seong. 4. Pembangunan produk kewangan Islam 7. Bangsa Melayu: mana kundi dan

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saganya, oleh Hanapi Dollah. concepts amongst selected student population, by Teoh Heng Teong. 8. Pengajian Melayu dan martabatnya sebagai ilmu tamadun dunia Melayu, 9. A holistic student – from a health oleh Hassan Ahmad. perspective, by Caroline Retnasamy. 9. Pengkajian kesusasteraan Melayu 10. Why institutions of higher learning tradisional dan teori moden: need sport, by Arzmi Yaacob. penyesuaian paradigma, oleh Siti Hawa Haji Salleh. 11. Enhancing the quality of student development programmes, by Carol 10. Psikolinguistik bahasa Melayu: teori Tang. dan aplikasiannya, oleh Zukifley bin Hamid. 12. The role of student affairs in total education of a student insight from the 11. Mengukir budi Melayu: warisan budaya Conference programmed of HKUST, dalam seni rupa jangkauan budi alam by Wan Man Hung. Melayu (pengalaman seniman seni rupa Melayu semasa), oleh Siti Zainon 13. Student grievance center – an Ismail. alternative for student conflict resolution of Siliman University, by Asia Pacific Student Services Jose Mari Jonathan T. Antonio. Association Conference (8th: 2-7 July 2002: Kuala Lumpur) 14. Managing and developing student affairs professionals as knowledge LB1027.5 APSSAC workers: issues and challenges, by R. Lokasi: Perpustakaan Peringatan Za’ba Ambihabathy.

Penganjur: Asia Pacific Student Services 15. Integration of student services: Association, c/o University of Malaya challenges and implications, by Centre for Continuing Education Susana C. Cabredo. (UMCCed), Level 3, Block C, IPS Complex, 50603 Kuala Lumpur. 16. Skills for working with culturally diverse clients: training for students, by Karen 1. Key competencies of student affairs Simpson. practitioners, by Bella M. Villanueva. 17. From student discipline to 2. Facilities and resources management development: collaboration and in creating an environmentally fit realignment to market needs, by R. setting for holistic education, by Sia Ah Ambihabathy. Hiok. 18. Work values and ethics: a theme for 3. The roles and competencies of the career education, by Kwok Hung Lai. student affairs practitioners, by Claire Zarate-Manalo. 19. Integrated effort in developing all-round students, by Veronica Tam Sing Ping. 4. The reach out project: learning living and developing experiences, by 20. The holistic environment: adding the Siriwan Ratanakarn. missing pieces to holistic education, by Sue Chan. 5. Postgraduate student services in the University of Malaya, making it more 21. Is there a ‘craft student sub-culture’?: student-friendly : issues and challenges, implication on student affairs, by Kwok by Roziah Omar. Hung Lai. 6. Great expectations: challenges to 22. Integrating multicultural experience into providers of services to university holistic education, by Sia Ah Hiok. students, by Gilbert Hennequin. 23. Dimensions of student affairs 7. Towards a more holistic approach to leadership: the University Malaya sport services in the university, by experience, by K. Puniamurthy. Mohamed Nor Che Noh. 24. Campus controversy: should the 8. Awareness of health and fitness staging of the play vagina monologues

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be allowed in a Catholic University?, by 9. Air dan kesedaran pengguna, oleh Manuel M. Tejido. Mohd. Kamil Yusoff dan Mohamad Roslan Mohamad Kassim. International Conference on Foreign Language Studies 10. Pencemaran sumber air: sejauh mana (12-13 July 2002: Serdang) keberkesanan undang-undang, oleh P106 ICFLS Shamsudin b. Haji Ab. Latif. Lokasi: Perpustakaan Peringatan Za’ba 11. Penggunaan teknologi membran untuk penulenan air minuman, oleh Ahmad Penganjur: Fakulti Bahasa Moden dan Fauzi Ismail. Komunikasi, Universiti Putra Malaysia, 43400 Serdang, Selangor Darul Ehsan. National Education Conference: Educational Excellence in a Globally 1. Multilingualism: key to better Competitive Knowledge Economy international understanding and wider (24-25 July 2002: Petaling Jaya) horizons (terjemahan sastera: teks LA1238 NECEEGCK padanan atau interpretasi teks), by Victor A. Pogadaev. Lokasi: Perpustakaan Peringatan Za’ba

2. Perkembangan sastera di Rusia, oleh Penganjur: Asian Strategic & Leadership Victor Pogadaev. Institute, Khazanah ASLI, 1718 Jalan Ledang, Off Jalan Duta, 50480 Kuala 3. Typological comparison of the Lumpur. Southeast Asian insular and Peninsular languages: grammatical 1. Educational excellence in a globally structures, by Natalia F. Alieva. competitive knowledge economy (Keynote address), by Tan Sri Dr. Seminar “Air Anugerah Tuhan” Noordin Sopiee. (16-17 Julai 2002: Kuala Lumpur) TD365 SAAT 2. Globalisation and Education, by Tan Lokasi: Perpustakaan Peringatan Za’ba Sri Syed Jalaludin Syed Salim. Penganjur: Institut Kefahaman Islam 3. Globalisation of education: the Malaysia, Lot 26647, Langgak Tunku, Off dynamics of continuity, by Albert Lim. Jalan Duta, 50480 Kuala Lumpur. 4. National competitiveness through 1. Konsep air dalam Islam, oleh Dato’ education, by Dzulkifli Abdul Razak. Haji Nooh bin Gadot. 5. Enhancing national competitiveness 2. Pandangan Islam terhadap through education, by Rosti Saruwono. kepentingan air dalam kehidupan, oleh Abu Bakar bin Yang. 6. Malaysia: attaining world-class standards in education – key 3. Air dan masa depan negara, oleh Dato’ challenges ahead, by Dato’ Sharifah Hj. Keizrul Abdullah. Hapsah Shahabudin. 4. Pengurusan air di Malaysia: satu 7. E-learning: features, advantages & tinjauan, oleh Zainal Akamar bin limitations, by Chow Yong Neng. Harun. 8. E-learning: the next wave, by David 5. Continuous water supply: some water Vicary. resources alternatives, by Wardah bte Tahir and Zuhaida Mohd. Zaki. 9. Could the IPTS industry call ourselves a success story?, by Jiwa Mohd. Isa. 6. Rawatan air di Malaysia, oleh Zulkepli bin Mishat. 10. Private higher education: the winding road to success, by Yap Chee Sing. 7. Pengurusan sumber air: pengalaman negeri Melaka, oleh Hj. Baharam bin 11. Private higher education: the winding Mohd. road to success, by Chan Chee Seng. 8. Pengendalian sumber air: pengalaman 12. Open learning: advocating life long Putrajaya, oleh Shahoran bin Johan learning, by Zainul Abidin Md. Sharrif. Ariffin.

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13. Open learning: opportunities and 9. Taking the pulse of the Malaysian challenges for life long learning market & economy, by V. Anantha- (abstract), by Ahmad Hj. Mohamad. Nageswaran. 14. The university & nation building: past, 10. Restructuring corporate Malaysia: present & future, by Prof. Dato’ Anuar challenges and opportunities, by Dato’ Zaini Mohd. Zain. Mohamed Azman Yahya. 15. The university and the making of the Vol. II nation: the past, the present and the future, by Mohammad Noor b. Haji 11. Restructuring corporate Malaysia: Salleh. challenges & opportunities, by Dominic Armstrong. 16. Upgrading the teaching of English: what lies ahead, by N. Siva 12. The Malaysian bond market: issues Subramaniam. and prospects, by Tan Boon Hwa. 17. Upgrading English: issues and 13. Malaysia’s bond market: prospects for implementation, by Christopher Bell. further development, by Kirby Lee. 18. Educationalists forum: education 14. Issues and developments in the ringgit policies – time for reform? (abstract), fixed income market, by Lee Kok by Robert Bignall. Kwan. Malaysian Capital Market Summit 15. Unit trusts and fund management: the (30-31 July 2002: Kuala Lumpur) way forward, by Dato’ Abdul Azim Zabidi. HG4523 MCMS Lokasi: Perpustakaan Peringatan Za’ba 16. Unit trusts and fund management: the way forward, by Yeoh Keat Seng. Penganjur: Asian Strategic & Leadership Institute, Khazanah ASLI, 1718 Jalan 17. Unit trusts and fund management: the Ledang, Off Jalan Duta, 50480 Kuala way forward, by Tan Chong Koay. Lumpur. 18. MESDAQ: the next steps and next Vol. I wave, by Abdul Hamid Sh. Mohamed. 1. Opening address, by Dato’ Mustapa 19. Corporate governance revisited: Mohamed. enhanced framework for rebuilding investor confidence, by Dato’ Megat 2. Striving for sustainable growth in the Najmuddin Khas. Malaysian capital market, by Datuk Ali Abdul Kadir. 20. Corporate governance revisited: enhanced framework for rebuilding 3. Preparing to cope with regional and investor confidence, by Dato’ Shahran global competitivness, by Mohamed Laili Abdul Munid. Nazir Abdul Razak. 21. Corporate governance revisited: high 4. Impact of globalization on the capital on the business agenda, by Dato’ market – benchmarking best practices Johan Raslan. to cope with global and regional competitiveness, by Philip Lee. 22. Enhancing corporate governance framework for investor confidence: a 5. Re-evaluating the Malaysian market: critique, by Philip T.N. Koh. Moody’s outlook for Malaysia and its banks, by Deborah E. Schuler. Seminar Penerbitan Ilmiah (26 Ogos 2002: Kuching) 6. Re-rating Malaysian bonds & equities, Z278 SPI by Kate Richdale. Lokasi: Perpustakaan Peringatan Za’ba 7. Malaysia – have the skies cleared?: a Penganjur: Bahagian Hal Ehwal Korporat, regional perspective, by Ranjiv Raman. Universiti Malaysia Sarawak, 94300 Kota Samarahan, Sarawak. 8. Bouncing back – re-rating Malaysian bonds & equities, by Teng Chee Wai. 1. Pemasaran buku ilmiah di Malaysia:

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masalah dan penyelesaiannya, oleh 11. e-Government in Asia, by Balaji K. Hamedi Mohd. Adnan. Bhoovarahan. 2. Karyanet: portal penerbitan dalam 12. A new paradigm – empowering the talian, oleh Anwar Ridhwan. individual through ICT (Keynote address), by Dato’ Halim Shafie. 3. Penerbitan dan pemasaran buku-buku ilmiah di Malaysia: pengalaman 13. Information need – redefining how we penerbit UTM, oleh Ummul Khair bt. communicate, by Phil Captain. Ahmad. 14. Enhancing your e-Business global 4. Penerbitan elektronik ilmiah: kemajuan success: the culture dimensions, by dan hala tuju, oleh Khairuddin Ab- Farid Elashmawi. Hamid. 15. Collaborative logistics: building a 5. Penerbitan ilmiah untuk institusi successful business community pendidikan tinggi: isu dan cabaran, network, by Hazree M. Turee. oleh Hassan Said. 16. Integrated logistic for multi-channel MSC-IAP Multimedia Business Summit supply chain, by David Wong. (4 th : 5-6 September 2002: Kuala Lumpur) HD30.2 MSCIAPMBS 17. Fostering creativity and innovations – the role of venture capital, by William Lokasi: Perpustakaan Peringatan Za’ba F. Miller. Penganjur: Asian Strategic & Leadership Institute, Khazanah ASLI, 1718 Jalan 18. [Adapting to electronic finance and Ledang, Off Jalan Duta, 50480 Kuala Online trading], by Derek Williams. Lumpur. 19. Adapting to electronic finance and 1. Speech, by Dato’ Mustapa Mohamed. Online trading, by Daniel Mankani. 2. 2.5G or 3G: challenges for the Asian 20. ECom: what next? A business Telecom sector, by Tore Johnsen. perspective, by Stephen McGuckin. 3. 2.5G / 3G challenge (presentation), by Seminar Memahami Malaysia Sebagai Greg Drayton. Sebuah Negara Islam (17-18 September 2002: Shah Alam) 4. Mobile data solutions for Malaysia, by BP173.6 SMMSNI Bob Fox. Lokasi: Perpustakaan Peringatan Za’ba 5. Future of M-Commerce & E-Business: Penganjur: Institut Kefahaman Islam what lies ahead: traffic & revenue Malaysia, Lot 26647, Langgak Tunku, Off growth initiative success factors for Jalan Duta, 50480 Kuala Lumpur. business growth in mobile Internet, by Paul Wienski. 1. Criteria and characteristics of an Islamic state, by Mohammad Hashim 6. Wide Ethernet service in Japan – wide Kamali. Ethernet technology to be the core technology in next generation Internet 2. Malaysia as an Islamic state: a political infrastructure, by Wataru Mizutani. analysis?, by Abdul Rashid Moten. 7. Creating value from E-Business: 3. Pentadbiran negara Islam (Dar-al- opportunities for Asia Pacific’s Islam) menurut al-Mawardi, oleh corporations, by Alexander Kong. Muhammad `Uthman el-Muhammady. 8. Protecting our critical intellectual 4. Penerapan nilai Islam dalam properties @ the perimeter defense pentadbiran negara: satu pencapaian, round-the-clock, by Alan See. oleh Datuk Hj. Mohamad Shahir Hj. Abdullah. 9. The threat of cyber terrorism in an electronic economy, by Lim Huck Hai. 5. Peranan institusi dalam pemerkasaan Islam di Malaysia: dahulu dan 10. Creating competitive advantage in sekarang, oleh Mohammed Yusoff bin electronic commerce in the Asia Pacific Hussain. region, by Paul Baker.

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6. Kedudukan Islam dalam perlembagaan Training Course on “Strategic Thinking Malaysia: kesannya kepada and Action” pembangunan negara, oleh Dato’ (22-28 September 2002: Bangi) Abdul Hamid bin Haji Mohamad. HD30.28 TCSTA Lokasi: Perpustakaan Peringatan Za’ba 7. Pengisian Islam selepas Merdeka: satu analisis perbandingan dalam konteks Penganjur: International Institute of Public perundangan Islam, oleh Dato’ Abdul Policy and Management (INPUMA), Aras Monir bin Yaacob. 4, Blok A, Bangunan IPS, Universiti Malaya, 50603 Kuala Lumpur. 8. Malaysia sebuah negara Islam: pencapaian dan cabaran pendidikan Vol. I Islam, oleh Wan Mohd. Nor Wan Daud. 1. Thinking strategically, by Abdullah 9. Islam dan pembangunan ekonomi di Abdul Rahman. Malaysia, oleh Nik Mustapha Hj. Nik Hassan. 2. Manisfesto Barisan Nasional 1998. 10. The Islamic dimension of Malaysia’s 3. Parti politik dan pilihan raya di foreign policy, by Mohd. Yusof Ahmad. Malaysia, oleh Ghazali Mayudin. 4. Common Manisfesto (PAS, DAP, KEADILAN dan PRM), oleh Abdullah Advanced Management Programme for Abdul Rahman. Top University Administrators (15-21 September 2002: Genting 5. Governance and the external factor, by Highlands) Abdullah Abdul Rahman. LB2341 AMPTUA 6. Human rights and democracy in Lokasi: Perpustakaan Peringatan Za’ba Malaysia, by Ranita Mohd. Hussein.

Penganjur: International Institute of Public 7. The study or forecasting of potential Policy and Management (INPUMA), developments, as in science and Aras 4, Blok A, Bangunan IPS, Universiti society, based on current conditions Malaya, 50603 Kuala Lumpur and trends by Fred Guterl. th 1. The changing conception and role of 8. The 48 Laws of Power, by Robert universities in a knowledge society, by Greene. John Kerrigan. Vol. II 2. Organisation culture & good and 9. The Malaysian Chinese organisations, effective governance, by Daniel J. by Abdullah Abdul Rahman. Julius. 10. Political and security dimensions of 3. Human resource management: issues globalisation, by Abdul Rahman and challenges, by Rosti Saruwono. Embong. 4. Managing human resources – issues & 11. Democracy and good governance: challenges, by Rosti Saruwono. ideas and institutions, by Shad Saleem Faruqi. 5. Conflict and crisis management, by Daniel J. Julius. 12. Reading materials (philosophy, Malaysian politics and international 6. Financial management of universities, affairs). by Tan Sri Dato’ Abdul Khalid Ibrahim. 13. Sun Tzu: the art of war, by Abdullah Abdul Rahman.

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Scientific Congress Federation of Asian 4. Organisational strategy & managerial & Oceanian Physiological Societies competence: a key to success, by (FAOPS) Samuel Lam. (5th: 23 - 26 September 2002: Kuala Lumpur) 5. Strategy driven leadership, by Dhritiman Chakrabarti. QV4 SCFOPS 2002 Lokasi: Perpustakaan Perubatan 6. Implementing value based management: creating shareholder Penganjur: University of Malaya Centre for value and economic value added, by Continuing Education (UMCCed), Level 3 Andrew Lee. Block C, Institute of Postgraduate Studies, University of Malaya, 50603 Kuala Lumpur. 7. Placing emphasis on risk management & internal controls in today’s corporate 1. Current progress of endocrine cultures, by Josef Eby Ruin. disruptors research, by Tohru Inoue. 8. Increasing enterprise agility, by Butt 2. The paraventricular nucleus: an Wai Choon. integrative site of neuro-immuno- endocrine responses to stress, by 9. E-business 2.0, by Alan Fung. Yoichi Ueta. 10. How companies can sustain growth and avoid pitfalls, by Alex Fong. 3. Neural mechanisms of receptive field surround formation in the vertebrate 11. How companies can sustain growth retina, by Akimichi Kaneko. and avoid pitfalls, by Ali Khatibi.

12. How companies can sustain growth 4. Molecular mechanisms of lymphocyte and avoid pitfalls, by Wilson Tay. and bacterial infiltration through the blood-brain barrier, by Pierre-Oliver 13. Coaching and mentoring for high Couraud. performance, by Matthew T. Nekvapil.

5. Transmission of impulses through 14. Technology and extended enterprise, sympathetic ganglia, by EM. by Chew Chuan Chin. MclLachlan. 15. Creating customer value through CRM, by Oliver Ho. 6. The role of k-opioid receptors in delayed cardioprotection of ischaemic International Seminar on Asian- pre-conditioning, by T.M. Wong. European Epics (27-30 October 2002: Kuala Lumpur) 7. Discovery of ghrein, a novel acylated PN56 E65ISAEE peptide, and its physiological Lokasi: Perpustakaan Peringatan Za’ba significance, by Masayasu Kojima. Penganjur: Pusat Kebudayaan, Universiti Strategic Management Conference Malaya, 50603 Kuala Lumpur (26-27 September 2002: Kuala Lumpur) HD30.28 SMC 1. Opening address, by Dato’ Hashim Lokasi: Perpustakaan Peringatan Za’ba Yaacob. Penganjur: Asian Strategic & Leadership 2. Dances of conquest: humiliation, Institute, Khazanah ASLI, 1718 Jalan vindication and the arbitration of Ledang, Off Jalan Duta, 50480 Kuala identities in Mexican dance dramas, by Lumpur. Anthony Shelton. 1. Speech, by Dato’ S. Subramaniam. 3. The performative lives of narratives: medieval romances and dances of 2. Establishing the platform for growth, by conquest, by Anthony Shelton. Cameron Bailey. 4. Ritualistic orientated performance, 3. Value based integrated scorecard, by from cult to Epic, by Svend E. Atul Sharma. Kristensen.

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5. Tay Nguyen Epics: discoveries and Tunku Dato’ Seri Iskandar bin Tunku problems, by Ngo Duc Thinh. Abdullah. 6. The Tamil Epics of Cilappadikaram 7. International aspects of health tourism and Manimekalai: some of their promotion, by Doreen Conrad. essential characteristics, by Singaravelu Sachithanantham. 8. Can health management in Malaysia meet the challenges of the healthcare 7. Epic and exile: reflections on the services in a globalised world?, by Tan biography of the Prophet Muhammad, Sri Dato’ Dr. Abu Bakar Suleiman. by Stefan Sperl. 9. Towards international quality standards 8. Finnish Epics as sources for in Asian hospitals, by Curtis J. performing arts, by Irmeli Niemi. Schroeder. 9. Hikayat Potjut Muhamat: narrating a 10. Enhancing public/private sector common story into a dramatic saga, by collaboration in facing challenges to Noriah Taslim. globalisation, by Tan Sri Datuk Mohamad Taha Arif. 10. Impact of Indian Epics on Thai culture, by Maneepin Phromsuthirak. 11. The impact of globalization on regional healthcare, by Saw Huat Seong. 11. A discourse on myth and religion: Radia Indarapatra as a case study, by 12. Impact of globalisation on healthcare in Nagasura T. Madale. the region, by Curtis J. Schroeder. 12. Epigraphical references to great Indian 13. Implementing the statement on internal poems, by K.V. Ramesh. control, by Raymond Corray. 13. Hikayat Hang Tuah: fact or fiction?, by Vol. II E. Ulrich Kratz. 14. Impact of globalization on healthcare to 14. Lilit Talenphai: a romantic Thai Epic, the region, by Teddric J. Mohr. by Cholada Ruengruglikit. 15. Rationing and containing costs: how International Healthcare Conference & we do it?, by Lawrence Lai. Exhibition (10th: 31 October – 2 November 2002: 16. Rationing and containing costs: how Kuala Lumpur) we do it? (in New Zealand), by Andrew Blair. RA422 IHCE Lokasi : Perpustakaan Peringatan Za’ba 17. Rationing health services in Korea: inevitability versus catastrophe – the Penganjur: Association of Private Hospitals rationing struggle, by Kim Kwang Tae. of Malaysia, Suite 50, 4th Floor, Pantai Medical Centre, 8 Jalan Bukit Pantai, 18. Rationing and containing costs: how 59100 Kuala Lumpur. we do it?, by Chang Chin-Un. Vol. I 19. National health accounts, by Rozita Halina Tun Hussein. 1. Healthcare services in a globalized world (Keynote address), by Tan Sri 20. Strategies to market healthcare Dato’ Musa Hitam. services internationally, by Doreen Conrad. 2. Promotion of health tourism: role of Ministry of Health, by Ong Chee Leng. 21. Opportunities for private healthcare services in a globalized world, by 3. Exporting healthcare services, by BUPA Health Care Asia. Prakas Nair. 22. Opportunities for private healthcare 4. [Promotion of health tourism], by services in a globalised world, by Kulaveerasingam. Roger Farrow. 5. [Tourism industry in Malaysia], by 23. Opportunities for private healthcare Mirza Mohammad Taiyab. services in a globalised world, by Mahani Zainal Abidin. 6. [Promotion of health tourism], by

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24. Globalisation: the impact of nursing, by National Human Resources Summit Carol Grech. (19-20 November 2002: Kuala Lumpur) HF5549.5 M3NHRS 25. Trends for the future, by Peter Lokasi: Perpustakaan Peringatan Za’ba Thomas. Penganjur: Asian Strategic & Leadership 26. Global coverage of the patient: how to Institute, Khazanah ASLI, 1718 Jalan make everyone happy!, by Mohamad Ledang, Off Jalan Duta, 50480 Kuala Salihuddin Ahmad. Lumpur. 27. Meeting consumer expectations, by 1. Engaging people as strategic asset for Andrew Blair. enhanced performance (Keynote 28. Safety and risk issues in healthcare address), by Datuk Fong Chan Onn. facilities, by Rishyakaran Karthigasu. 2. An audit of cultural dimensions at the National Conference on Urban Poverty Malaysian workplace and the (1 November 2002: Kuala Lumpur) imperatives for building corporate cultures, by Asma Abdullah. HC445.5 Z9P6NCUP Lokasi: Perpustakaan Peringatan Za’ba 3. Corporate culture and its influence on employee behaviour, by Peter Penganjur: Asian Strategic & Leadership Shephard. Institute, Khazanah ASLI, 1718 Jalan Ledang, Off Jalan Duta, 50480 Kuala 4. Corporate culture and its influence on Lumpur. employee behaviour, by Selvaraj Nadarajah 1. Alleviating urban poverty: the way forward, by Dato’ Seri Abdullah Hj. 5. HR outsourcing today – a key strategy Ahmad Badawi. for enhanced performance and competitiveness, by Manish Mehta. 2. Housing & safety of the urban poor, by Khairiah Talha. 6. Technology and e-HR – the catalyst in transforming HR professionals as 3. Advocacy, empowerment & poverty strategic partners to business, by P. alleviation, by Vijay Shanmugam. Raj Kumar. 4. Participatory approach as a strategy to 7. An all around and holistic appraisal eradicate urban poverty: the system – the 360-degree system and experience of YSS, by Jasmine its structure, implementation and Adaickalam. issues, by Heera Singh. 5. Housing the urban poor and urban 8. Retrenchment – a boon or a bane?, by safety for the urban poor, by Hj. Paul Navaratnam. Ahmad Saleh bin Hj. Sarif. 9. Contemporary challenges in recruiting 6. Housing the urban poor in Malaysia, by and retaining talent, by Maimunah Yeo Boon Hong. Aminuddin. 7. Solutions and strategies to overcome 10. The high-level search for the high- urban poverty, by Benjamin R. level, by Arun Rengasamy. Quinones. 11. Executive compensation & employee 8. Framework of urban poverty policies ownership plans revisited, by Eustace and strategies for alleviation, by Dato’ Gomez. Halipah Esa. 12. Leadership for growth, by Danny Ng. 9. Women and poverty: a closer look at this issue and poor female-headed 13. Learning to train, training to learn, by households in urbanising Malaysia, by Surjit Singh. Jamilah Ariffin. 14. The growing importance of work-life, by Ali Zahabar.

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Seminar Pembangunan Masjid terhadap dakwah, oleh Faisal Ahmad (28 Disember 2002: Kuala Lumpur) Shah dan Mohd Sofuan Mohd Salleh. fBP187.62 SPM Lokasi: Perpustakaan Pengajian Islam 16. Program dakwah Masjid Abu Bakar, Temerloh, Pahang: kajian mengenai Penganjur: Jabatan Dakwah dan sambutan & masalah, oleh Faridah Hj. Pembangunan Insan, Akademi Pengajian Mohd Sairi. Islam Universiti Malaya, 50603 Kuala Lumpur. International Conference on Global Business and Economic Development 1. Konsep dan falsafah masjid, oleh (7 th: 8-11 January 2003: Bangkok, Abdullah Mat dan Muhyidin Hj. Aziz. Thailand) HD73 ICGBED 2. Etiket pegawai masjid, oleh Mohd Ali Saripan al-Hafiz. Lokasi: Perpustakaan Peringatan Za’ba 3. Komunikasi masjid, oleh Zulkiple Abd. Penganjur: International Trade Counseling Center, School of Business, Mont Clair. Ghani.

4. Status Imam di Malaysia, oleh Dato’ Vol. I Mohd. Mokhtar bin Shafii. 5. Kajian keberkesanan penyampaian 1. Strategies for sustainable khutbah Jumaat di masjid-masjid development: business responses to Wilayah oleh Ghazali Darusalam. the Doha development agenda, by Kipkorir Aly Azad. 6. Persekutuan, Kuala Lumpur, oleh Ghazali Darusalam. 2. Higher education and international partnerships (Keynote address), by 7. Keberkesanan program masjid: kajian Susan A. Cole. umum masjid-masjid di Wilayah Persekutuan, Kuala Lumpur oleh 3. Changing parameters of international Roslan Mohamed. business and the proposed strategies for developing countries, by Sayed 8. Pembangunan ekonomi masjid, oleh Mushtaq Hussain. Joni Tamkin Borhan. 4. The Japanese economy and East 9. Retorik pengucapan khutbah Jumaat di Asian economic integration, by Rujhan Surau Akademi Pengajian Islam Mustafa. Universiti Malaya [APIUM], oleh Norrodzoh@Nor Raudah Hj. Siren. 5. Determinants of ownership strategies of Nordic firms in Asian countries – 10. Daya tarik masjid: masjid sebagai empirical evidence, by Jorma Larimo pusat perpaduan & pembangunan and Rizwan Tahir. komuniti Islam di Malaysia, oleh Norafida Ab. Ghafar dan Mastura binti 6. International joint venture strategies Adam. and performance in Asian countries, by Jorma Larimo. 11. Pembangunan minda pegawai masjid, oleh Ab. Aziz bin Mohd. Zin. 7. Comparative speed of recovery of the Asian economic crisis driven countries, 12. Pembangunan masjid dan by Shahidur Rahman, Ho Pei Yui and halangannya, oleh Muhd Fauzi bin Ho Shu Foon. Muhamad. 8. Cultural impact on total quality 13. Peranan masjid dalam pembangunan management implementation, an personaliti wanita Islam, oleh Salasiah example of life-long learning at Hanin Hamjah. workplace, by Swati S. Hardidjaja. 14. Memperkasa aktiviti masjid sebagai 9. Risk in globalization: a comparative medium dakwah, oleh Razaleigh analysis of African and Asian Muhamat@Kawangit. countries, by Phillip LeBel. 15. Melawat masjid bagi non-muslim : satu 10. An insight into perceptions of career kajian dari sudut hukum & kesannya influences on private academic staff in

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Malaysia, by Leong Lit Hei and M. medium enterprises to the economies Sadiq Sohail. of Japan and Malaysia: some comparative lessons for Malaysia 11. Human resource management: a study SMEs, by Moha Asri Abdullah and Tim of activity pattern of nursing care, by Beal. Juhary Ali and See Kok Eng. 23. Predicting GDP growth using 12. Influences on aviation employees’ knowledge based economy indicators: performance in South East Asia: a a comparison between neural network multivariate analysis of job satisfaction and econometric approaches, by variables, by Peter G. Reudavey, Chia Mohd. Zukime Hj. Mat Junoh. Chieh Ling and Laurence Dickie. 24. Unlocking E-business potentials 13. Managerial work related priorities in a among Asian dot coms: a case study changing Asian business arena: an of Malaysian SME’s, by Asleena Helmi. empirical assessment in seven Asian nations, by Cecil A.L. Pearson and 25. Web-based customer service and E- Samir R. Chatterjee. commerce success: a Malaysian perspective, by Kamarulzaman Ab. 14. Synergy of national and corporate Aziz and Lee Hoong Jon. culture: comparative study amongst international hotels operating in 26. An evaluation of the corporate tax Indonesia, by Juanna Judith Huliselan systems in Malaysia and Thailand, by and Juhary Hj. Ali. Jeyapalan Kasipillai and Mohamad Tayib. 15. A comparative study of Asia strategy: Wal-Mart versus Carrefour, by Miao- 27. Awareness of the concept of corporate Que Lin and Wen-Kuei Liang. social responsibility among Malaysian managers in selected public listed Vol. II companies, by Nik Nazli Nik Ahmad and Nor Liana Akida Abdul Rahim. 16. Determinants of import demand in 28. Environmental values as a basis for Thailand: a view from expenditure sustainable regional economic activity components and bounds testing – biodiversity hotspots in South East approach, by Tuck Cheong Tang. Asia, by Jim Singleton, Norman Ramos 17. Explaining country entry and Rili Djohani. considerations: look before you leap, 29. Industrial growth versus pollution: a by Sudhi Seshadri. dialog for the future, by Ann Marie 18. An overview of the implementation of Dilorenzo. voluntary labor standards and codes of 30. Asian Monetary Fund (AMF): is it conduct in the Thai garment industry, feasible?, by Shahidur Rahman, by Alex Kaufman, Ekalat Tiantubtim, Cheong Yin Chin, Jenny Sim and Nongluck Pussayapibul and Patrick Woon Seik-Yuun. Davids. Simposium Keusahawanan Nasional 19. Business response to the regional (9 Januari 2003: Kuantan, Pahang) demands and opportunity: a study of HB615 SKN Malaysian automobile industry, by Rashid Abdullah. Lokasi: Perpustakaan Peringatan Za’ba Penganjur: Dewan Perniagaan Melayu 20. Determinants of location choices of the Malaysia Negeri Pahang, A-18, Jalan Finnish firms in Asian countries – Telok Sisek, 25000 Kuantan, Pahang Darul empirical evidence, by Rizwan Tahir Makmur. and Jorma Larimo.

21. Gearing towards globalization: 1. Kesedaran dan perlaksanaan progress on Sabah industries, by Zatul keusahawanan dalam menghadapi Karamah A.B.U., Julian Paul Sidin and arus globalisasi di dalam dan di luar Wajiran Sinun. negara, oleh Dato’ Megat Najmuddin Khas. 22. The strategic contributions of small and

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2. Membangunkan usahawan Malaysia 1. International law, universal peace and yang berdaya saing global, oleh Majlis the “war against terrorism”, by Shad Tindakan Ekonomi Negara. Saleem Faruqi. 3. Kemudahan pembiayaan eksport oleh 2. Human rights, human dignity and Exim Bank, oleh Engku Husain Hazmi. universal peace, by Chandra Muzaffar. 4. Strategi keusahawanan menangani 3. A retired soldier’s view on war and masalah apabila berurusan di luar aggression, by Dato’ Seri Panglima negara, oleh Datin Aminah binti Pit Zaini Mohd. Said. Abdul Rahman. Corporate Environmental 5. ICT sebagai elemen terpenting untuk Reporting Conference rangkaian usahawan dalam (10-11 March 2003: Kuala Lumpur) menghadapi era globalisasi dan HD60 CERC liberalisasi, oleh Tan Sri Nuraizah Lokasi: Perpustakaan Peringatan Za’ba Abdul Hamid. Penganjur: ACCA Malaysia Sdn. Bhd., 27th Bengkel Kemahiran Berbahasa Floor, Wisma Denmark, 86 Jalan Ampang, (25 Januari 2003: Kuala Lumpur) 50450 Kuala Lumpur. fPL5061 BKB Lokasi: Perpustakaan Pengajian Islam 1. Corporate social responsibility in Asia – background, players, regions and Penganjur: Jabatan Dakwah dan magnitude, by Nesadurai Nithiyanathan. Pembangunan Insan, Akademi Pengajian Islam Universiti Malaya, 50603 Kuala 2. The rationale & benefits of corporate Lumpur. environmental reporting, by Juliana Ding. 1. Penguasaan Bahasa Melayu, oleh Nor Raudah Hj. Siren. 3. British American Tobacco: Malaysia’s environmental reporting practices, by 2. Aspek kesalahan dalam bahasa Paul Thompson. penulisan, oleh Nor Raudah Hj. Siren. 4. Sustainable and responsible Bengkel Peranan Media Massa dan investment in Asia, by Louisa Mitchell. Sastera untuk Pembangunan Ummah dari Perspektif Islam 5. Sustainability reporting: disclosing (28 Januari 2003: Kuala Lumpur) triple bottom-line, by Nik Nazli Nik P96 L5BPMMSPU Ahmad and Maliah Sulaiman. Lokasi: Perpustakaan Peringatan Za’ba 6. Improving transparency using the & Perpustakaan Pengajian Islam global reporting initiative, by Rachel Penganjur: Institut Kefahaman Islam Jackson. Malaysia (IKIM).2 Langgak Tunku, Off 7. Environmental reporting, by Choong Jalan Duta. 50480 Kuala Lumpur. Mei Chun. 1. Peranan media massa dan sastera 8. Components of an environmental dalam pembangunan ummah: satu report, by Rachel Jackson. perspektif Islam, oleh Azizan Baharuddin. 9. Assurance (verification) of 2. Media massa Barat dan penghinaan environmental reports, by Stan terhadap Islam: satu penilaian, oleh Rodgers. Ahmad Azam Abdul Rahman. National Real Estate Convention 3. Kod etika kewartawanan Islam, oleh th (14 : 24 March 2003: Kuala Lumpur) Mohd. Yusoff Hussain. HD890.6 Z63NREC Colloquium on International Law and Lokasi: Perpustakaan Peringatan Za’ba Universal Peace Penganjur: International Real Estate (8 February 2003: Kuala Lumpur) Federation, FIABCI Malaysian Chapter, JX41 CILUP Suite E-11-14, Wisma Sunrise, Plaza Mon’t Lokasi: Perpustakaan Peringatan Za’ba Kiara, No.2, Jalan Kiara, Mon’t Kiara, Penganjur: Secretariat Colloquium, c/o 50480 Kuala Lumpur. Block B-13-D2, Plaza Mont’ Kiara, Jalan 1. Globalisation: the way forward, by Kiara, Mont’ Kiara, 50480 Kuala Lumpur. National Economic Action Council. 48

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2. Challenges in the borderless world, by BLUETOOTH, by Hasnain Z. Baloch. Dato’ Seri Abdul Rahman Maidin. 10. Usability issue of small screen displays for 3. East Asia economic prospects in their mobile learning, by Syahrul Nizam impact on Malaysian real estate, by Junaini. Tan Sri Dato’ Dr. Lau Ban Tin. 11. Dynamic voice-enable access to web- 4. The formulation of the national land based Information of Students Information policy in Malaysia, by Datuk Dr. Nik Center. Mohd. Zain bin Haji Nik Yusof. 12. Students’ appreciation of e-learning, by 5. The Amended Housing Development Rohayatimah Md. Tahir, Abdul Ghapor Act and its impact on the property Hussin and Nawi Abdullah. market, by Datuk P. Kasi. Bengkel Penyuntingan Buku 6. The current state of shopping center (9-12 April 2003: Kuala Lumpur) industry and strategies to revive it, by PN162 BPB Tan Hai Hsin. Lokasi: Perpustakaan Peringatan Za’ba 7. Value hospitality, by Dennis Tan. Penganjur: Jabatan Penerbitan, Universiti 8. Property market overview – residential, Malaya. by Dato’ Jeffrey Ng Tiong Lip. 1. Nota edaran. 9. Outlook and prospects of the property 2. Pengalaman editorial Prentice Hall, oleh market, by Kumar Tharmalingam. Hasri Hasan. International Conference on Mobile 3. Mengenali bahan bacaan, oleh Hamedi Learning Mohd. Adnan. (25-27 March 2003: Kuala Lumpur) LB1028.3 ICML 4. Penyuntingan dan undang-undang, oleh Lokasi: Perpustakaan Peringatan Za’ba Azizah Hamzah. Penganjur: University of Malaya Centre for Special Workshop on: al-Hibah in Every Continuing Education. Day Malaysian Sosio-Economic Reality 1. Edutainment & M-learning: a practical (12 April 2003) game, by Mohd. Reza Beik Zadeh. fBP158 G5SWHEDM Lokasi: Perpustakaan Pengajian Islam 2. The use of space & aviation technologies in education, by Jan Penganjur: K-Professional Development Campbell. Academy Sdn. Bhd., 30-1, Jalan 24/70A, Desa Sri Hartamas, 50480 Kuala Lumpur. 3. M-learning in Indonesia: challenges and prospects, by Atwi Suparman and 1. Syari’ah concept of al-Hibah in practical Amin Zuhairi. reality, by Mohd. Ma’sum Billah. 4. M-learning and the professionals 2. Impact of adaptation of al-Hibah on the (abstract), by Mohd. Hishamuddin future security of muslim families: Harun and Azidah Hashim. aMalaysian experience, by Shahidah Hashim. 5. Education today, by Vivek Rao. 3. Penerapan al-Hibah dalam wadah yang 6. Architecture of M-learning system, by lebih luas di Malaysia: satu renungan Mashkuri b. Hj. Yaacob. kepada potensi, prospek dan cabaran, 7. Shared collaboration through mobile oleh Othman Yaacob. computing, by Bernt R. Wahl. 4. Essence of application of al-Hibah for a 8. Review of M-learning system better management of wealth: a Malaysian architectures, by Butt Chin Chuan, reality, by Mohd. Ma’sum Billah. Rose Alinda Alias. 5. Appreciation of al-Hibah in property 9. M-learning portal for wireless management in the contemporary information center using WAP-Over- Malaysian society: Syari`ah perspective, by Ahmad Hidayat Buang.

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Bengkel Kebangsaan Mengenai Good 4. Building an efficient ringgit bond Governance di Kalangan Agensi market – a market maker’s Penguatkuasa Undang-Undang perspective, by Andrew Leong. (13-15 April 2003: Melaka) 5. Bond futures in Malaysia – the role of HD2741 BKMGGKPU exchange traded bond, by Zaha Rina Lokasi: Perpustakaan Peringatan Za’ba Hj. Zahari. Penganjur: Jabatan Peguam Negara, 6. Asset securitisation developments and Malaysia, Aras 1-8, Blok C3, Pusat trends, by Eugene Khoo. Pentadbiran Kerajaan Persekutuan, 62512 Putrajaya. International Convention & Exposition “Twin Cities 2003” 1. Good governance – better human (3rd: 16-17 April 2003: Melaka) development, by Dato’ Anwar Fazal. HT169 M4ICETC 2. Persepsi masyarakat terhadap Lokasi: Perpustakaan Peringatan Za’ba penguatkuasa undang-undang – perspektif masyarakat, oleh Dato’ Wan Penganjur: Majlis Bandaraya Melaka Abdul Wahab bin Abdullah. Bersejarah, Graha Makmur, No.1 Lebuh Ayer Keroh, 75450 Melaka. 3. Good governance – a global view, by Tunku Abdul Aziz Tunku Ibrahim. 1. Melaka as a city, by Hj. Basar b. Hj. Abd. Rahman. 4. Principles and methods for enforcing accountability in the Malaysian public 2. Melaka as a city, by Akhbar Ali. sector, by Shad Saleem Faruqi. 3. Melaka: image of its city, by Ramli Hj. 5. Tindakan memantapkan integriti dalam Zulkifli. sektor awam, oleh Abdullah Zawawi 4. Roles of Information Communication bin Hj. Ali. Technology (ICT) towards a better city, 6. Integriti dalam pelaksanaan undang- by Datuk Ahmad Zaini bin Mohd. Amin. undang: perspektif salahguna kuasa 5. Roles of Information Communication dalam pelaksanaan undang-undang, Technology (ICT) towards a better city, oleh Hajjah Sutinah bt. Sutan. by Raj Shekar Kolluru. 7. Persepsi masyarakat terhadap 6. Roles of Information Communication penguatkuasa undang-undang – Technology (ICT) towards a better city, perspektif hak asasi manusia, oleh by Ishak Ismail. Mehrun Siraj. 7. Sensible urban planning and Seminar on the Malaysian Bond Market: development, by Khairiah Talha. Challenges and Opportunities (16 April 2003: Kuala Lumpur) 8. Innovative town and country planning, HG5750.6 SMBMCO by Mohd. Fadzil bin Hj. Mohd. Khir. Lokasi: Perpustakaan Peringatan Za’ba 9. Tourism in the city (DBKU’s role & Penganjur: Suruhanjaya Sekuriti, 3 contributions), by Tuan Haji Onn Haji Persiaran Bukit Kiara, Bukit Kiara, 50490 Abdullah. Kuala Lumpur 10. Urban tourism – attracting visitors to 1. The Malaysian bond market – heritage Taiping, by Anuar Isa. challenges and opportunities in 2003 and beyond, by Wong Sau Ngan. 11. From old building to heritage hotel: adaptive re-use for heritage tourism, by 2. Development of the Malaysian bond A. Ghafar Ahmad. market, by Suresh Menon. 12. Urban tourism in Melaka historic city: 3. An issuer’s perspective on capital from theory to practice, by Amran raising opportunities in the bond Hamzah. market, by Dato’ Yeoh Seok Hong.

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SIDC Seminar on Trading in Neupane. Malaysian Derivatives (26 April 2003: Kuala Lumpur) 8. The Sg. Selangor phase 3 water HG6024 M4SIDCST supply scheme, by Dato’ Azmi bin Mat Lokasi: Perpustakaan Peringatan Za’ba Nor. 9. Implementation of major sewerage Penganjur: Suruhanjaya Sekuriti, 3 projects in Malaysia, by Mohd. Persiaran Bukit Kiara, Bukit Kiara, 50490 Ridhuan Ismail and Hj. Mohd. Akhir Kuala Lumpur. Md. Jiwa. 1. The Malaysian derivatives market: 10. Sewer networks as bio-reactors – regulation and market players, by V. extending the transport function of Pasupathy. sewers, by Suhaimi Abdul Talib, Zaini Ujang, Jes Vollertsen and Thorkild 2. Business rule of MDEX: an overview, Hvitved-Jacobsen. by Shu Meng Chan. 11. Droughts in Malaysia: a look at its 3. Trading in futures: valuation and characteristics, impacts, related strategies, by Steven Lai. policies and management strategies, 4. Trading in options: valuation and by Ahmad Jamalluddin bin Shaaban strategies, by Steven Lai. and Low Koon Sing. Water & Drainage 2003 Conference 12. Vortex tube as water regulator – a (28-29 April 2003: Kuala Lumpur) drainage option for tidal control gates, by Md. Nasir Md. Noh, Jamil Shaari TD201 WDC and Mohamed Roseli Zainal Abidin. Lokasi: Perpustakaan Peringatan Za’ba 13. Need and strategies for river Penganjur: The Malaysian Water restoration, by Suzana Mohkeri and Association, c/o Office of Director of Water Faizal Parish. Supplies, 6th Floor, Jabatan Kerja Raya Malaysia, Jalan Sultan Salahuddin, 50582 14. The impacts of sewerage Kuala Lumpur improvements to the water supply & drainage sectors in Malaysia, by GR 1. Watery issues – solid solutions, by Dhanagunan and Azni. Mohd. Akbar Johari. 15. The use of a micro-interactive model 2. Trenchless rehabilitation technologies for the design & simulation of applicable in water supply and stormwater drainage systems under sewerage pipe network for private & tropical climate, by Lariyah Mohd. public sector: experiences from Sidek … [et al.] Denmark, Europe and South East Asia, by Ula M. Konnerup. 16. Drinking water quality issues, by M.S. Pillay and Mohd. Zaharon Mohd. 3. Water conditioning using carbon Talha. dioxide, by Charles Narasimman. 17. Healthy home survey: a changing tool 4. Using a Geographical Information towards improved environmental System (GIS) and remote sensing sanitation awareness and sustained technology in conducting research for hygiene behavior, by Bhawna Vajpai water resources – an overview, by Hj. and K.N. Vajpai. Kamaruzaman Hj. Wan Yusof, Serwan Baban and Mukhlis Noordin. MAPCU National Higher 5. Sustainable use of forest land and Education Conference water resources in Peninsular (26-27 May 2003: Petaling Jaya) Malaysia, by Ahmad Zainal Mat Isa. LA1238 MNHEC Lokasi : Perpustakaan Peringatan Za’ba 6. River rehabilitation and restoration: a case study, by Low Kwai Sim, Chong Penganjur: Malaysian Association of Chok Ngee and Yin Chun Yang. Private Colleges & Universities, c/o Protemp Conferences Sdn. Bhd., 60B, 7. Valuing water: UN world Water Jalan SS21/58, Damansara Utama, 47400 Development Report, by Bhanu Petaling Jaya, Selangor Darul Ehsan.

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1. Future of the higher education industry 16. Professional & technical training: – issues and challenges for nation making education “hands-on”, by Syed building, by Tan Sri Dato’ Seri Musa Abdul Kader Aljunid. bin Mohamad. 17. Professional and technical training: 2. Rethinking education for the 21st making education “hands-on”, by Devi century society: meeting challenges Sachchithanantham. ahead, by Dzulkifli Abdul Razak. 18. Special dialogue session – corporate 3. Rethinking education for the 21st Malaysia & higher education: building century society: meeting challenges successful partnerships, by Dato’ ahead, by Paul Chan. Michael Yam. 4. The impact and implication of 19. Some thoughts on Malaysian globalisation and WTO upon the incorporated education, by Koo Wee education sector, by Dato’ Sidek Kor. Hassan. Simposium Jati Diri Melayu 5. The impact and implications of (31 Mei 2003: Kuala Lumpur) globalization and WTO upon the DS595.2 M2SJDM education sector, by Ibrahim Ahmad Lokasi: Perpustakaan Peringatan Za’ba Bajunid. 6. The impact and implications of Penganjur: Jabatan Muzium dan Antikuiti, globalization and WTO upon the Jalan Damansara, 50566 Kuala Lumpur education sector, by Keek Seng Bee. 1. Menggali kembali pemikiran Melayu, 7. The impact and implications of oleh Hassan Ahmad. globalization and WTO upon the 2. Kekreatifan di dalam pemikiran education sector, by Mark Disney. Melayu, oleh Ibrahim Ahmad Bajunid. 8. Borderless education through E- 3. Melayu dan sains moden: antara imej learning, by David Asirvatham. & isu, oleh Hairudin Harun. 9. ICT at work: moving ahead in 4. Islam dalam pemikiran Melayu, oleh borderless education through E- Muhammad `Uthman El-Muhammady. learning. Case study : the Malaysian Smart School, by Chan Foong Mae. 5. Revolusi mental dan pemikiran Melayu moden: satu penilaian semula, oleh 10. ICT at work: moving ahead in Shamsul Amri Baharuddin. borderless education through E- learning, by Yazid Atan. 6. Kedudukan `Revolusi Mental’ dalam pemikiran Melayu kini, oleh Shamsul 11. Setting standards of excellence for Amri Baharuddin. private education: key issues, by Dato’ Hj. Hassan bin Hashim. Perkampungan Penulis Muda Malaysia (12-15 Jun 2003: Kuching) 12. Setting standards of excellence for private education, by Lee Fah Onn. CS3090 PPMM Lokasi: Perpustakaan Peringatan Za’ba 13. Future of higher education industry: issues and challenges for nation Penganjur: Dewan Bahasa dan Pustaka, building, by Balakrisnan Vassu. Cawangan Sarawak, Jalan Tun Datuk Patinggi Haji Abdul Rahman Yaakub, Petra 14. Making education hands-on - the role Jaya, 93050 Kuching, Sarawak. of the Technical Education Department, Ministry of Education, by 1. Penulis wanita Malaysia dan cabaran Mohamed Rashid Navi Bax and Haji penulisan alaf baru: keterpinggiran Mohlis bin Jaafar. atau katalis sastera Malaysia, oleh Radzemah Bolhassan. 15. Professional and technical training: making education ‘hands-on’, by Rosly 2. Perkembangan cerpen di Sarawak: bin Ahmad. perspektif penulis muda, oleh Dahiri Saini.

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3. Perkembangan puisi karya penulis 19. Di depan pengarang muda (Sarawak – harapan Sarawak dalam arus sastera 12 –0 15 Jun, 2003), oleh Muhammad kebangsaan, oleh Jeniri Amir. Haji Salleh. 4. Perkembangan kepenyairan di 20. Jalur baharu penulis muda Malaysia, Sarawak: tanggapan dan harapan oleh Mohamad Saleeh Rahamad. penulis muda, oleh Jaafar Haji Hamdan. Konvensyen Usahawan Wanita Zon Utara 5. Arah perkembangan cerpen penulis (26-27 Jun 2003: Pulau Pinang) muda/harapan Sarawak dan cabaran HD6052 KUWZU sumbangan kesusasteraan kebangsaan, Lokasi: Perpustakaan Peringatan Za’ba oleh Awang Azman Awang Pawi. Penganjur: Perbadanan Pembangunan 6. Pemikiran penulis muda Sarawak Pulau Pinang, No.1 Pesiaran Mahsuri, dalam era globalisasi, oleh Haji Bandar Bayan Baru, 11909 Bayan Lepas, Hamzah Hamdani. Pulau Pinang. 7. Perkembangan penulis muda Sarawak 1. Program pembangunan usahawan, dalam konteks sastera kebangsaan, oleh Dato’ Abd. Rahman Husin. oleh Saiee Driss. 2. Globalisasi: cabaran kepada 8. Pemikiran Melayu/Malaysia baru usahawan, oleh Ismail Salleh. dalam keindahan dan kebenaran puisi, oleh Zainal Abidin Hj. Suhaili. 3. Pemasaran produk usahawan, oleh Hjh. Hazimah Zainuddin. 9. Mempertanyakan kembali persatuan dan gerakan penulis: antara idealisme 4. Bicara tokoh usahawan: pengalaman, kepengarangan dan keragaman isu dan cabaran, oleh Rozaini Saleh. kolektivitas, oleh Marsli N.O. 5. Pengalaman, isu & cabaran usahawan, 10. Sahsiah wanita Islam dalam novel- oleh Johora Bee bte. Shaik Nattersah. novel pilihan penulis-penulis wanita Malaysia, oleh Kamariah Kamarudin. 6. Bicara tokoh usahawan: pengalaman, isu dan cabaran, oleh Datin Sharifah 11. Idealisme dan kolektivitas penulis Anisah Barakbah. muda yang tidak berkesudahan, oleh Shamsudin Osman. 7. Pembangunan Malaysia sebagai hub serantau pengeluaran produk halal, 12. Landas gerak dan langkah ke hadapan oleh Abdul Hadi Othman. penulis muda Malaysia, oleh Mohamad Daud Mohamad. 8. Dasar keselamatan makanan dan implikasinya terhadap industri 13. Doa puisi Si Faqir yang mencari diri, makanan, oleh Hjh. Harrison Aziz bt. oleh Rahimidin Zahari. Shahabudin. 14. Muatan + gaya = frasa baharu: bacaan Malaysia Science and Technology terhadap puisi penyair generasi baharu Convention Semenanjung, oleh Maniyamin bin Haji (1-2 July 2003: Putrajaya) Ibrahim. T177 M4MSTC Lokasi: Perpustakaan Peringatan Za’ba 15. Kesan pemikiran dan estetika cerpen penulis muda Malaysia, oleh S.M. Penganjur: Akademi Sains Malaysia, 902- Zakir. 4, Jalan Tun Ismail, 50480 Kuala Lumpur

16. Tentang lagi cerpen-cerpen 1. Malaysia as a technologically underground (dalam 23 Nuget), oleh advanced nation (Keynote address), by Saharil Hasrin Sanin. Dato’ Seri Abdullah Haji Ahmad 17. Pemikiran dalam cerpen penulis muda Badawi. negeri Sabah, oleh Sitti Hadiah Haji 2. Welcome address, by President of Abdul Mutalib. Akademi Sains Malaysia. 18. Penulis muda Sabah: menelusur akar 3. Speech, by Dato’ Seri Law Hieng Ding. ke pohon jati diri, oleh Hasyuda Abadi.

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4. Infrastructure and policy issues 2. Kepelbagaian kaum dalam Islam: concerning technological advancement hakikat dan tuntutan, oleh Khairul Azmi in Malaysia, by Ministry of Science, Mohamad. Technology & the Environment. 3. Hubungan harmoni antara kaum kunci 5. Building a creative & innovative culture kestabilan negara, oleh Tan Sri Datuk for a technologically advanced nation, Seri Panglima Abu Hassan Othman. by Tan Sri Dr. Omar Abdul Rahman and Yew Kam Keong. 4. Hak dan tanggungjawab pelbagai kaum di bawah Perlembagaan 6. Infrastructure & policy for technological Malaysia, oleh Nik Ahmad Kamal bin advancement – the FMM perspective, Nik Mahmod. by Dato’ Mustafa Mansur. 5. Hak dan tanggungjawab pelbagai 7. Infrastructure and policy issues kaum dari perspektif Shariah, oleh concerning technology advancement in Datuk Abdul Monir bin Yaacob. Malaysia – the FMM perspective (Presentation), by Ybhg Dato’ Mustafa 6. Hak dan tanggungjawab politik Mansur. pelbagai kaum dalam sebuah negara Islam, oleh Abdul Rahman Awang. 8. The Intel experience – achievements and challenges in a globalizing world, 7. Hak dan tanggungjawab sosio- by Lay-Leng Cheok. ekonomi pelbagai kaum dalam sesebuah negara Islam, oleh Nik 9. Technology development – the Mustapha Hj. Nik Hassan. experience of Telekom Malaysia, by Md. Khir bin Abdul Rahman. 8. Dasar dan hala tuju dalam usaha menyatupadukan masyarakat berbilang 10. Implementation of Strategies towards kaum, oleh Tan Sri Dato’ Lee Lam competitiveness and attaining world Thye. recognition in technological advancement, by MIGHT. Conference on Malay-Maori Affinity (24-25 July 2003: Auckland, New 11. The PV program: technological Zealand) advancement for world recognition, by DS595 M2CMMA Kamarudin Ahmad. Lokasi: Perpustakaan Peringatan Za’ba 12. MSC and its R & D directions, by Penganjur: College of Design, Fine Arts Mohamed Arif Nun. and Music, Massey University. 13. The patrol vessel programme: 1. Malay-Maori cognate words: reliving technological advancement for world the Malayo-Polynesian worldview of recognition. the past, by Hashim Hj. Musa. 14. A case study on technology 2. The Sundaland theory, by Ahmad development in Malaysia, by Mohd. Zainudin. Ariffin Hj. Aton. 3. The Malays: a cultural history, by Seminar Hak dan Tanggungjawab Norazit Selat. Pelbagai Kaum Dalam Sebuah Negara Islam 4. The 2003 Maori Economic (22-23 Julai 2003: Kota Kinabalu, Sabah) Development Report: radical or BP173.6 SHTPKSNI regurgitated state policies?, by Farah Lokasi: Perpustakaan Peringatan Za’ba Palmer. 5. Maori language, traditional songs as Penganjur: Institut Kefahaman Islam source of knowledge, by Tai Black. Malaysia, 2 Langgak Tunku, Off Jalan Duta, 50480 Kuala Lumpur. 6. The Kelantan Malay vernacular house- form, by Wan Salleh Wan Ibrahim. 1. Pengalaman Malaysia dalam menangani masalah polarisasi kaum 7. Maori architecture as a political tool, by menerusi dasar pembangunan negara: Mike Barns. satu pengamatan, oleh Hazizan bin Md. Noon. 8. Development of modern Malaysian visual arts, by Azhar Mohamed.

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9. Maori visual culture: coming to terms Shared Histories Conference with contemporary visual literacy, by (30 July – 3 August 2003: Penang) Kura Puke. DS33 SHC 10. Kinship as an integral force in society Lokasi: Perpustakaan Peringatan Za’ba culture (the case of the Malays), by Penganjur: Penang Heritage Trust, 26A, Yaacob Harun. Stewart Lane, 10200 Penang. 11. Te Kotahitanga o Te Whanaungatanga Vol. I (The Unity of kinship), by Rarawa Kohere. 1. Ethnohistorical perspective on Buddhist-Islamic relationships in South 12. Significance of performance arts to the Thailand, by Alexander Horstmann. Malays in Malaysia, by Rahmah Hj. Bujang. 2. The Kra Canal – some historical issues, Clarence Y.K. Ngui. 13. A comparison between Malay and Maori tales, by Mohamad Mokhtar 3. Ku Din Ku Meh The “Devoted King” – a Hassan. biography, by Tengku Sepora binti Tengku Mahadi. 14. Maori philosophy, spirituality & ethics, by Manuka Henare. 4. The Samsams, by Keiko Kuroda. 15. Maori in Aotearoa: transitions and 5. The Chinese commercial elite of transformations, by Mason Durie. Medan, 1890-1942, by Dirk A. Buiskool. 16. Some influence of the Hindu great epics on Malaysia and Indonesia: the 6. Shared histories communities & Shadow play, by Dato’ Professor cultural heritage: exchanging dreams, Hashim Yaacob. by Khoo Salma Nasution. 17. Great Epic and their influence on the 7. Chinese immigrant communities in Indonesian mind, by Haryati Soebadio. Western seaboard of Siam and Penang area during the late nineteenth East Malaysia Maritime Seminar and early twentieth centuries, a (28 July 2003: Kuching, Sarawak) preliminary comparison, by Kobkua HE964 EMMS Suwannathat-Pian. Lokasi: Perpustakaan Peringatan Za’ba 8. The development of Phuket Baba Penganjur: Jude Benny Consultants Sdn. business and their pattern of business: Bhd. Suite B-13-2, Level 13, Wisma from Chin Teik to Nganthawee Brother Pantai, Plaza Pantai, No.5, Jalan 4/83A, Co. Ltd., by Suleemarn Naruemol Off Jalan Pantai Baru, 59200 Kuala Wongsuphap. Lumpur. 9. Preliminary survey Penang-Myanmar 1. Latest developments in marine relations from mid-19th to mid-20th insurance, by Jeremy M. Joseph. centuries, by U Thaw Kaung and Daw Win. 2. The right to arrest: legal & practical issues, by Dato’ Jude P. Benny. 10. The Port of Penang and the regional Hajj network, by Abdur Razzaq Lubis 3. The release of a vessel and avoiding and Khoo Salma Nasution. arrest. 4. Tug & tow: legal and insurance Vol. II considerations, by Jeremy M. Joseph. 11. Metadata access to archival collections 5. Legal and practical response to a on Malay cultural heritage at ATMA: collision, by Dato’ Judy P. Benny. architecture and proverbs, by Ding Choo Ming, Kala Kuppusamy and 6. P & I insurance & defending cargo Supyan Hussin. claims, by Dato’ Jude P. Benny and Jeremy M. Joseph. 12. Orang Arab di Kota Medan, by Ny. Chalida Fachruddin.

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13. The Arab clan network in ASEAN: 6. Communication, job tasks and some preliminary observations, by opportunities, by Claudia Cadena. Omar Farouk Bajunid. 7. Communication, job tasks & 14. Kajian awal tentang komunitas Tamil opportunities (the practical side), by dan Punjabi di Medan: adaptasi dan Ismail Abdul Rahim. jaringan sosial, oleh Zulkifli b. Lubis. 8. Communication, job tasks & 15. Regional networks of knowledge – The opportunities – in practice, by Dato’ Penang College Generale and beyond, Voon. by Anthony Reid. 9. Core values – “Shaping employer of 16. Phuket-Penang shared history through choice – what works in Dumex”, by the Penang Eurasian community, by Mohd. Fauzi Wahab. Anthony Sibert. National Conference on 17. A forgotten Tan family of Penang and Internal Auditing Phuket, by G.A.C. Beattie. (4-5 August 2003: Kuala Lumpur) 18. Phuket-Penang: the relationship more HF5668.15 NCIA 2003 than 200 years, by Pranee Lokasi: Perpustakaan Peringatan Za’ba Sakulpipatana. Penganjur: Institute of Internal Auditors 19. Malay concepts of Bangsa: the case of Malaysia, P.O. Box 10365, 50712 Kuala East Sumatra and Peninsula Malaya Lumpur. after 1945, by Ariffin Omar. 1. A new focus on governance, by Linda 20. From regional entreport to Malayan Duncan. port: Penang’s trade and trading 2. Corporate administration in Malaysia – communities, 1890-1940, by changes in direction and Chuleeporn Virunha. accountability, by Sulaiman bin 21. Charting transboundary connections Mahbob. through architectural heritage, by 3. Corporate governance and internal Abdur-Razzaq Lubis, Khoo Salma audit value agenda, by Neil Nasution and Mike Ionescu. Thamotheram. 22. Penang-Sumatra trade relations 1786- 4. A matter of ethics – creating the right 1870, by Salina Hj. Zainol. ethical culture within your organization, National Seminar on Best Employers by Jeff Williams. in Asia 2003 5. Is governance a new dimension, by (31 July 2003: Kuala Lumpur) Frank Yam. HF5549.2 A78NSBEA Lokasi: Perpustakaan Peringatan Za’ba 6. Global implications of the Sarbanes- Oxley Act of 2002, by Jean Pierre Penganjur: Asian Strategic & Leadership Garitte. Institute, Khazanah ASLI, 1718 Jalan Ledang, Off Jalan Duta, 50480 Kuala 7. Changing roles of internal auditors-co- Lumpur. existence with other assurance providers, by Navin Pasricha. 1. Seminar introduction, by Ravi Virmani. 8. Integrating strategic risk assessment 2. Leadership, performance and results – with risk based audits, by Naohiro an introduction, by Alan Parker. Mouri. 3. Leadership, performance and results, 9. Corporate fraud in Asia: governance & by Andrew J. Nasskau. assurance – changing roles, unchanging ethics, by Daryl Kennedy. 4. Leadership, performance and results in Maxis, by Dato’ Jamaludin Ibrahim. 10. Treading the fine line: maintaining independence while partnering with 5. Best employers in Malaysia: inside management, by Robert McDonald. looking out, by Nina Yassin.

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East Asia Congress globalisation: Japanese perspectives, (1st: 4-6 August 2003: Kuala Lumpur) by Ryokichi Hirono. HC441 EAC 1 Malaysia-Russia Business Forum Lokasi: Perpustakaan Peringatan Za’ba (5 August 2003: Kuala Lumpur) Penganjur: Institute of Strategic and HF1594.6 Z4R3MRBF International Studies (ISIS) Malaysia, No.1 Lokasi: Perpustakaan Peringatan Za’ba Persiaran Sultan Salahuddin, P.O. Box Penganjur: Asian Strategic & Leadership 1242450778 Kuala Lumpur. Institute, Khazanah ASLI, 1718 Jalan 1. Building the East Asian community: the Ledang, Off Jalan Duta, 50480 Kuala way forward, by Dato’ Seri Dr. Lumpur. Mahathir bin Mohamad. 1. Building strategic partnerships – 2. Designing East Asian FTA, by Zhang opportunities for private sectors, by Yunling. Mohd. Yunus Mohd. Tasi, 3. ASEAN-Japan comprehensive 2. IRKUT Corporation, by Alexei I. economic partnership: vision and tasks Fedorov. ahead, by Ippei Yamazawa. 3. ILYUSHIN Aviation complex, by Victor 4. East Asian regional integration: a V. Livanov. Japanese view, by Ippei Yamazawa. 4. Best Russian gas turbines for aviation 5. East Asian financial cooperation, by and industrial applications, by Mikhail Chalongphob Sussangkarn. D. Dicheskul. 6. Asian financial cooperation, by Gan 5. Banking and finance: Sberbank, by Kim Khoon. Alexander V. Zakharov. 7. More steps in financial cooperation, by 6. Bank for Foreign Trade Kiyohiko Fukushima. “Vneshtorgbank”, by Denis V. Ursulyak. 8. Strength health cooperation: points to ponder, by Soo Thein. 7. Algorythm for commercializing the brakthrough Russian technologies, by 9. Construction of regional networks for Yury Lebedev. health cooperation, by Ren Minghui. 8. Solar studies and monitoring of space weather, by Victor Oraevsky. 10. Strengthening health cooperation, by Shafie bin Ooyub. 9. Development of Information Security Industry: problems and prospects, by 11. Japan’s contribution to building the Yury V. Romanets. East Asian community, by Haruhiko Kuroda. 10. Trade and investments, by Dato’ Anuar Othman. 12. Note on managing labour migration in Asia, by Yongyuth Chalmwong. 11. New horizons for the Russian- Malaysian trade and economic 13. Legal framework for managing labor cooperation, by Mikhail Kuritsyn. migration, by Nguyen Quang Thai. 12. Legal monitoring of foreign 14. Building a system of security and investments in Krasnoyarsk region, cooperation in East Asia, by Ito Syberia, by Tatiana Tregubova. Kenichi. National Tax Conference 15. Japan’s initiative for economic community in East Asia, by Ito Kenichi. (3rd: 5-6 August 2003: Kuala Lumpur) HJ2950.6 NTC 16. The role of media in the process of Lokasi: Perpustakaan Peringatan Za’ba development for East Asia, by Li Xiaoping. Penganjur: Malaysian Institute of Taxation, 41A, 1st Floor, Jalan Wan Kadir 2, Taman 17. Building East Asia institutions and the Tun Dr. Ismail, 60000 Kuala Lumpur. East Asia Summit roadmap under 1. Reorganization and restructuring of

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companies: legal and tax implications, 4. Majalah-monograf politik tak berkala: by Francis L.K. Tan. suara protes daripada kalangan yang lemah?, oleh Hussain Mohamed. 2. Reorganization and restructuring of companies: impact on taxation, by 5. Perkembangan Majalah Melayu Jeyapalan Kasipillai. selepas Merdeka sehingga 1999, oleh Hamedi Mohd. Adnan. 3. Tax issues surrounding accounting malpractices: the UK perspective, by 6. Ketelusan dan masalah mendapatkan Jane Pike. permit majalah, oleh Abd. Jalil Ali. 4. Accountancy in a historical and cultural 7. Kesan dasar bahasa terhadap perspective, by Victor van Kommer. penerbitan majalah, oleh Hassan Ahmad. 5. Tax issues surrounding accounting malpractices, by Mustafa Mohd. 8. Cabaran iklan dalam penerbitan majalah Hanefah. berbahasa Melayu, oleh Adi Satria. 6. Fostering public confidence in the tax 9. Majalah lelaki dalam penerbitan system through criminal investigation, Melayu, oleh Richie Rahman. by Kenneth K. Horton. 10. Penerbitan majalah Melayu: 7. Fostering public confidence in the tax pengalaman penyelidikan dan system through criminal investigation, penulisan dari bahan sejarah ke bahan by Nik Suhaimi b. Nik Sulaiman. terlaris – Natrah dan Shamsiah Fakih, oleh Fatini Yaacob. 8. EGovernment leadership: engaging customer, by Amardeep Dhillon. 11. Penerbitan Majalah Melayu di Singapura selepas Perang Dunia 9. Use of information technology for Kedua: sebab muncul, penutupan dan mutual benefit: Lembaga Hasil Dalam masa depannya, oleh Suratman Negeri Malaysia & taxpayer, by Peter Markasan. Chow. 12. Penerbitan Majalah Humor dan komik, 10. Public rulings: a better understanding, oleh Jaafar Taib. by Kenneth Lim Tiong Beng. 13. Peraturan dan etika iklan dalam 11. Practical challenges in applying public penerbitan majalah, oleh Siti Maryam rulings, by Ronnie Lim. Ibrahim. 12. A better understanding of public 14. Profil Majalah Melayu sebelum Perang, rulings, by Nik Esah Nik Mahmood. oleh Jeniri Amir dan Hamedi Mohd. Simposium Dunia Permajalahan Adnan. Melayu 2003 15. Penerbitan Majalah Agama: (12-13 Ogos 2003: Kuala Lumpur) pengalaman Kumpulan Galeri Ilmu Z286 P4SDPM Sdn. Bhd., oleh Abu Hassan Morad. Lokasi: Perpustakaan Peringatan Za’ba Persidangan CIO Sektor Awam 2003 Penganjur: Bahagian Majalah, Dewan (21-22 Ogos 2003: Kuala Lumpur) Bahasa dan Pustaka, Peti Surat 10803, QA75.5 PCIOSA 50926 Kuala Lumpur. Lokasi: Perpustakaan Peringatan Za’ba 1. Penerbitan Majalah Melayu dalam mengisi agenda negara, budaya, dan Penganjur: Unit Pemodenan Tadbiran dan komersial, oleh Dato’ Dr. Anwar Perancangan Pengurusan Malaysia, Aras Ridhwan. 6, Blok B2, Kompleks Jabatan Perdana Menteri, Pusat Pentadbiran Kerajaan 2. Dewan Bahasa dan Pustaka dalam Persekutuan, 762502 Putrajaya. Penerbitan Majalah, oleh Padilah Haji Ali. 1. Ucapan aluan, oleh Ketua Pengarah MAMPU. 3. Penerbitan Majalah Ekonomi Melayu, 1917-2000, oleh Roosfa Hashim. 2. Ucapan, oleh Tan Sri Samsudin Osman.

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3. National ICT infrastructure framework experience, by Pei Wei. and direction, by Ministry of Energy, Communications and Multimedia. 7. Last mile exclusive access to women, by Royboon Rassameethes. 4. The Malaysian public sector ICT strategic plan, by Raja Malik Raja 8. ICT entrepreneurship: video and VCD Mohamed. production skills for youths in rural Nigeria, by John Dada. 5. Enhancing service delivery, by Awadz Mohammad. 9. ICT for women: opportunities and challenges, by Kyungsook Lee. 6. The journey towards an on demand government. 10. Women entrepreneurs II: engine of growth, by Thelma Kay. 7. Knowledge management framework for public sector, by Hamzah Kassim. 11. Ways of ensuring security, by Jae-Chul Sir. 8. Public sector adoption of Open Source Software (OSS), by Nor Aliah Mohd. 12. ICT security – the need for Zabri. international standards, by Schol. 9. Open Source Software: moving into 13. Beyond digital signatures, by K. the mainstream, by Danese Cooper. Subramanian. 10. Leading the way with Open Source, by 14. Ethical implications of contents in ICTs: Dhiraj Garg. porns, cybersmear and privacy intrusion, by Kyunghwa Lee. 11. ICT strategic plan for the Malaysian public sector: development of policies 15. Socio-cultural pros and cons, by and guidelines, by MAMPU. Yeshey Tshogay. Forum on ICT and Gender 2003 16. Policy directions to regulate harmful (20-23 August 2003: Kuala Lumpur) Internet content: the Philippine experience, by Cielo Monte-Medina. T58.5 FICTG Lokasi: Perpustakaan Peringatan Za’ba 17. Towards optimizing mobility in ICT sector to create international paradox Penganjur: Global Knowledge Partnership, and gender balance, by P. Pichappan. Lot L2-I-4, Enterprise 4, Technology Park Malaysia, Bukit Jalil, 57000 Kuala Lumpur, 18. Women on the Web: an evaluation Malaysia. study of websites on women, with special reference to Malaysia, by Dato’ 1. World Summit on the Information Zawiyah binti Baba. Society: overview and status of preparations, by M. Calvano. 19. Initiative of ICT usage for women’s empowerment, by Lukito Hasta. 2. Women and ICTs for Open and Distance Learning: some experiences 20. SOI Asia Project: an approach for the and strategies from the equal access to the global educational Commonwealth, by Lyndsay Green resources, by Keiko Okawa. and Lawry Trevar-Deutsch. 21. Gender equality in ICT content 3. Current status of gender in ICT in creation, by Y.X. Zhong. Asian countries: women’s informatization index, by Yong Ja Kim 22. Computers in homes, by Dianne Das. and Kio Chung Kim. 23. From access to ICT to collaborative 4. [Presentation], by Nasaruddin Che work: a virtual E-learning environment Abu. for postgraduate students in gender and public policies: a Latin American 5. ICT opportunities for youth and the experience, by Gloria Bonder. gender in Asia & the Pacific, by Eun-Ju Kim. 24. Open and Distance Learning in India: tertiary level (2002-2003), by Seema 6. Access to ICT: infrastructure Suri. development & applications – China’s

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25. Interactive radio instruction programme Lokasi: Perpustakaan Peringatan Za’ba in Zambia, by Mildred M. Wakumelo- Nkolola. Penganjur: Asian Strategic & Leadership Institute, Khazanah ASLI, 1718 Jalan 26. ICT as tools of communication among Ledang, Off Jalan Duta, 50480 Kuala women: experience of women of Lumpur. Uganda Network (WOUGNET), BY Angela Nakafeero. 1. Beyond merely a function: the making of HR as a strategy partner (Keynote 27. Women’sNet, by Natasha Primo. address), by Fong Chan Onn. 28. Horn of Africa regional Women’s 2. People as human capital and strategy Knowledge Network (HAWKNet) assets: bringing business and …’Bringing African women’s voices’ technology together, by Row Henson. Online, by Constantine Obuya. 3. Organisational structure, competencies 29. Overcoming gender barriers when and people – why the optimal fit using ICTs for non-formal education, matters, by John Zinkin. by Jaclyn Kee. 4. Strength in diversity: managing diverse 30. ICT and entrepreneurship, by Laina talents and human capital for Raveendran Greene. organisational excellence, by Asma Abdullah. 31. ICTs and gender: optimizing opportunities, ICT in poverty alleviation 5. Prioritising your customers – internal (with case study of Women marketing & motivating employees for Empowerment Programme), by Prabha enhanced engagement, by Jean- Chawla. Jacques Kiefer. 32. Achieving the MDGS: overcoming 6. Dealing with difficult employees, by women’s human poverty through ICTs Heera Singh. in a globalised but fragmented world, by Roma Bhattacharjea. 7. When the status Quo no longer holds – managing change with people in mind, 33. ICTs, SMEs and entrepreneurship, by by Adzhar Ibrahim. Baljin Narantsetseg. 8. The art & science of hiring and 34. SMEs & entrepreneurship for retaining high performers in turbulent sustainable economic development, by times, by Malini Vaidya. Suchit Nanda. 9. If training doesn’t work, coach ‘em – 35. Small island developing states and the emergence of coaching in fostering ICT: SMEs and entrepreneurship for employee learning, by Larry Yap. sustainable economic development, by Fuatai Purcell. 10. The balanced scorecard from the HR perspective, by Row Henson. 36. Potential benefits of ICT and gender related barriers, by Angela M. Kuga 11. Out goes the conventional – enter flex, Thas. by Surendran Ramanathan. 37. Policies for SMEs and entrepreneurship, 12. Succession planning – key imperatives by Sumonman Kalayasiri. in preparing the next generation of leaders, by Hasnah Ismail. 38. Under-serviced area licenses in South Africa: window for women’s Persidangan Keluarga Negara participation in ICT businesses, by (26-27 Ogos 2003: Kuala Lumpur) Leloise Emdon. HQ728 PKN Lokasi: Perpustakaan Peringatan Za’ba 39. Solomon Islands: people first Network. Penganjur: Pusat Pembangunan Keluarga National Human Resources Summit Universiti Malaya, d/a Blok D, Tingkat 1, (26-27 August 2003: Petaling Jaya) Fakulti Pendidikan, Universiti Malaya. HF5549.5 M3NHRS 1. Pembangunan keluarga dan masalah

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sosial. 1. Delivering the knowledge society: 2. Keluarga teguh negara kukuh. making I.C.T. work (Keynote address), 3. Kurikulum pembangunan keluarga by Dato’ Seri Abdullah Haji Ahmad masa depan, oleh Saedah Siraj. Badawi. 4. Institusi Keluarga Malaysia – ke arah 2. Charting the nation’s ICT directions: mana?, oleh Fatimah Saad. policies and success factors, by Dato’ Suriah Abd. Rahman. 5. Bahasa mesra dalam keluarga, oleh Ishak Ramly. 3. E-commerce infrastructure: FPX payment gateway facility, looking at 6. Gangguan komunikasi antara remaja practical opportunity for e-commerce, dan keluarga: aplikasi konsep by Mohd. Suhail Amar Suresh. komunikasi Islam, oleh Noor Azam bin Abdul Rahman. 4. Voices of E-commerce practitioners: experiences on e-commerce activities 7. Peranan Institusi Keluarga dalam in Malaysia, by Ho Ching Wee. pembentukan nilai dan pembangunan sosial masyarakat, oleh Dato’ Zambry 5. Voices of E-commerce practitioners: bin Abd. Kadir. experiences on e-commerce activities, by Rodrigues Teh. 8. Penerapan jatidiri generasi muda tanggung jawab keluarga, belia dan 6. Developing content and applications in Kementerian Belia dan Sukan, oleh broadband, by Michael Lee. Dato’ Raja Ruslan b. Raja Samah. 7. Is broadband the quantum leap in 9. Reformasi Institusi Keluarga Melayu- bridging the digital divide and Islam di Malaysia: satu analisa achieving global hub status?, by John terhadap gagasan konsep fiqh Poston. semasa, oleh Rahimin Affandi Abd. 8. Clustering approach towards Rahim. technopreneurship development, by 10. Keibubapaan: ke arah pembentukan Noraieni Hj. Mokhtar and Yasmin anak yang sihat sejahtera, oleh Haslee Norhazleena Bahari. Sharil Lim Abdullah. 9. Technopreneurship: putting it together, 11. Membangun keluarga dalam era by Wilson Tay. Internet: mengguna Internet secara 10. Convergence, digitalization and new positif, oleh Tuan Haji Mohamad technologies, by Tony Lee. Suandi Hasan. 11. Convergence, digitalization and new 12. Cabaran keteguhan keluarga besar, technologies: Part II, access to multiple oleh Lihanna Borhan. services by the consumer – from a 13. Pemakanan dan kesihatan diri, oleh content perspective, by Tony Lee. Norjannah Ismail. 12. Shared services development in 14. Program Pembangunan Keluarga, Malaysia – industry perspective, by Kementerian Pembangunan Luar Alan Fung. Bandar Malaysia. 13. E-government in Asia : enabling public st 15. Resolusi Persidangan Keluarga service innovation in the 21 century, Negara. by James S.L. Yong. MSC ICT Policy Summit 14. Introduction of what is E- (2-3 September 2003: Kuala Lumpur) manufacturing?, by Asmadi Md. Said. T58.5 MSCICTPS 15. Managing knowledge workers: to Lokasi: Perpustakaan Peringatan Za’ba encourage innovation, productivity and Penganjur: Asian Strategic & Leadership development, by Goh Swee Seang. Institute, Khazanah ASLI, 1718 Jalan 16. Opportunities and challenges to e- Ledang, Off Jalan Duta, 50480 Kuala enable manufacturing enterprises, by Lumpur. Ibrahim Abu Ahmad.

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National Forum on City Development Penganjur : Suruhanjaya Hak Asasi (8 September 2003: Kuala Lumpur) Manusia Malaysia, 29th Floor, Menara Tun HT371 NFCD Razak, Jalan Raja Laut, 50350. Lokasi: Perpustakaan Peringatan Za’ba 1. Administration of Justice : Time for a Penganjur: Asian Strategic & Leadership Paradigm Shift?, by Abdul Hamid Haji Institute, Khazanah ASLI, 1718 Jalan Mohamad. Ledang, Off Jalan Duta, 50480 Kuala Lumpur. 2. Fair Trial Procedures, by Ng Francis Aik Guan. 1. Welcome remarks, by Dato’ Jeffrey Ng Tiong Lip. 3. The Judiciary and the Universal Declaration of Human Rights, by C. 2. Engineering a city of the future, by Valera Quisumbing. Abang Abdullah Abang Ali. 4. Human Rights Advocacy in Court, by 3. Towards making Kuala Lumpur the Raja Aziz Addruse. most livable city: finding the right tune, by Mohamad Nazri Jaafar. 5. Arrest, by Ramli Mat Arshad. 4. Towards making Kuala Lumpur the 6. The Judiciary and the Universal most livable city: finding the right tune, Declaration of Human Rights, by by Asiah Abdul Rahim. Gillian Triggs. 5. How to enhance the city living 7. Human Rights and the Judiciary, by J. environment, by Tan Seng Giaw. S. Verma. 6. Designing for an integrated urban 8. Human Rights and Law Enforcement, environment, by Koh-Lim Wen Gin. by Wu Min Aun. 7. Kuala Lumpur towards a world class 9. Custody and Remand, by Zaki Abdul city, by Hamzah Jusoh. Wahab. 8. World class city planning and Seminar Gated Community Schemes th international best practices: factors (15 September 2003 : Kuala Lumpur) contributing to the creation of a good KT D35 KF5935.73 T3SGCS city, by Ahmad Jefri Clyde. Lokasi: Perpustakaan Undang-Undang 9. Making Kuala Lumpur a tourism- Penganjur: Kementerian Sumber Asli dan friendly city: key issues and priorities, Alam Sekitar, Bahagian Pentadbiran & by Tunku Dato’ Seri Iskandar bin Kewangan, Tingkat 13 & 14, Wisma Tanah, Tunku Abdullah. Jalan Semarak, 50574 Kuala Lumpur. 10. Making Kuala Lumpur a tourism 1. An Outline of Surveying in the Strata friendly city: key issues and priorities, Development Process in Western by Cheah Swee Hee. Australia, by Ken Alexander. 11. Working together for efficient and 2. Overview of Community Titles – The effective city governance: valuable Development of Community Schemes inputs to DBKL, by Bishan Singh. in Malaysia, by Azimuddin Bahari. 12. Working together for efficient and 3. The Application of Strata Concepts for effective city governance: valuable Community Titles : A Western inputs to DBKL, by Dato’ Dell Akbar Australian Perspective, by Charles Hyder Khan. Noble. Conference on Human Rights and the 4. Gated Communities – The Concept Administration of the Law and Vision, by Bernard Tan. (9-10 September 2003 : Kuala Lumpur) 5. Gated Community Titles : A Land D14 KF5934.24 C7CHRAL Surveyor’s Perspective, by Toh Swee Lokasi: Perpustakaan Undang-Undang Eng.

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Seminar Antarabangsa neotradisionalisme di kalangan Kesusasteraan Asia Tenggara pengarang baru, oleh Noriah Taslim. (Ke-3: 22-25 September 2003: Kuala Lumpur) 14. Kesusasteraan Melayu tradisional dalam abad ke-21: cabaran dan PL3508 SAKAT harapan, oleh Siti Hawa Haji Salleh. Lokasi: Perpustakaan Peringatan Za’ba Vol. II Penganjur: Dewan Bahasa dan Pustaka, Peti Surat 10803, 50926 Kuala Lumpur. 1. Syair Siti Zubaidah Perang Cina – a feminist plot or a cosmopolitan Vol. I mystery, oleh Christine Campbell. 1. Sastera Melayu: mencari 2. Nabi Wadon: a book of women from kesinambungan dalam tradisi, oleh eighteenth-century Java, oleh Wendy Amin Sweeney. Mukherjee. 2. Pemeliharaan dan pemuliharaan 3. Kesusasteraan tradisional dalam kesusasteraan tradisional dalam kurikulum sekolah, oleh Sharifah zaman teknologi maklumat dan Maimunah Syed Zin. komunikasi, oleh Dato’ Zawiyah Baba dan Jamilah Mohd. Sir. 4. Prosa Melayu klasik dalam kurikulum sekolah: tumpuan kepada teks-teks 3. Pemeliharaan dan pemuliharaan antologi Komsas, oleh Mohammad Nor kesusasteraan tradisional dalam Haji Salleh dan Harun Jaafar. zaman teknologi maklumat dan komunikasi (Lampiran), oleh Dato’ 5. Sastera sebagai dokumen social: satu Zawiyah Baba dan Jamilah Mohd. Sir. interpretasi terhadap Syair Peperangan Aceh, oleh Jelani Harun. 4. CD interaktif sebagai wadah penyampaian ilmu, oleh Noriah 6. Rethinking philological task: the case Mohamed. of Babad Pamijahan, by Tommy Christomy. 5. Dealing with paradox: shifting gender roles in modern Southeast Asian 7. Traditional literature and national Literature, by Teri Shaffer Yamada. identity, by U Myo Thant. 6. Strukturalisme mitos China: satu 8. Dramatic and visual text of traditional analisis teori Vladimir Propp, oleh Malay theatre, by Mohamed Ghouse Paitoon M. Chaiyanara. Nasuruddin. 7. The changing image of Britain in 9. Traditional literature and national traditional Malay literature, by Ben identity case study: Khmer traditional Murtagh. literature, by Ith Sothea. 8. Tradition and modernity – the 10. Kesusasteraan Brunei tradisional: continuity in Vietnamese literature, by peranan dan sumbangannya dalam Bui Khanh The. masyarakat Brunei masa kini, oleh Ampuan Haji Brahim. 9. Kehadiran unsur-unsur lama dalam genre moden, oleh Ali Haji Ahmad dan 11. Sociological readings of classical Siti Hajar Che Man. Malay literature: possible contribution to the sociology of religion of Malays of 10. Sastera tradisional dalam pembinaan Southeast Asia, by Azhar Ibrahim teori sastera, oleh A. Rahman Napiah. Alwee. 11. Motif fitnah dalam karya sastera 12. Tradisi dan perubahan: beberapa Melayu tradisional, oleh Haron Daud. karya terpilih Malaysia, oleh Awang 12. From traditional literature to Azman Awang Pawi. contemporary poetry: a stream of Thai 13. Kaba dan dialog antara (keter)ikatan worldviews, by Duangmon (kepada) tradisi dan (keter)tarikan Chitchamnong. (kepada) gerak moden, oleh Umar 13. Pasca-modenisme dan kecenderungan Junus

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14. Unsur-unsur tradisi, baru dan asing 12. Quality assurance programs: what role dalam pembentukan novel Malaysia do and should, they have in risk dan Indonesia, oleh Haji A. Wahab Ali. management?, by Leonard Payne. 15. Literature as law: the case of pre- 13. Are your doctors safe to practice? colonial Javanese texts, by Mason C. Code of Ethics & Credentialing Best Hoadley. Practices, by Ravindran Jegasothy. 16. Functions for the literary works of art, 14. Best practice in nursing: the by Muhammad Haji Salleh. importance of documentation, by Nik Safiah Nik Ismail. International Healthcare Conference 2003 15. Best practices in human capital (11th: 25-27 September 2003: Petaling management and staff health, by Jaya) Moses Teh. RA422 IHC 2003 16. The use of expert 2nd opinions in Lokasi: Perpustakaan Peringatan Za’ba pathology (abstract), by Shalini Kumar.

Penganjur: Association of Private Hospitals 17. Designing for safety, by Chiam Tat of Malaysia, Suite 50, 4th Floor, Pantai Hong. Medical Centre, 8 Jalan Bukit Pantai, 59100 Kuala Lumpur. 18. Risk management: a perspective from the insurance industry, by Sonny S.H. 1. Malaysia’s experience with paperless Tan. and filmless hospitals, by Dato’ A. Jai Mohan. 19. Fire hazards of medical equipment operating in oxygen-enriched 2. IT consolidation for the healthcare atmospheres, by Brian de Francesca. industry, by David Triggs. 20. Strategic enterprise-wide risk 3. Medical informatics standards in the management, by Margaret Chin. Ministry of Health, by Datin S. Selvaraju. 21. Managing human capital, by E. Sivanandan. 4. Infrastructure and architecture: open framework to minimize risks, by Yu Yi. 22. Health technology assessment – choosing equipment wisely, by S. 5. Business continuity: new risks, new Sivalal. imperatives and a new approach, by Wong H. T. Science Conference of the Islamic Academy of Sciences th 6. Funding & reimbursement – data (13 : 29 September – 2 October 2003: requirements, an insurer’s perspective, Kuching, Sarawak) by Nirmala Menon. HD9502 I742SCIA Lokasi: Perpustakaan Peringatan Za’ba 7. National health care financing mechanism, by Rohaizat bin Yon. Penganjur: Islamic Council of Sarawak, Kuching, Sarawak. 8. Managing IT and data requirements across hospitals: data transfer and 1. Sustainable energy development in sharing, by Hari Gunasingham. Islamic countries, by Naim Hamdia Afgan. 9. Managing IT and data requirements across hospital groups, by Foo Mei 2. Sustainable use of biomass energy in Ling. Turkey, by Munir Ozturk, Mehmet Ergin and Mahir Kucuk. 10. Managing IT and data requirements across hospital groups, by Barry S. 3. Nuclear energy for the future, by Iqbal Leithhead. H. Qureshi. 11. Risks in the healthcare industry – are 4. The role of small and medium sized there any different from other reactors in developing countries, by industries?, by Petrus Gimbad. Resat Uzmen.

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5. Energy strategies for the Muslim National Think Tourism Summit ummah, by Ishfaq Ahmad. (2-3 October 2003: Kuala Lumpur) G155 M4NTTS 6. Natural gas: a commodity that is Lokasi: Perpustakaan Peringatan Za’ba changing the face of Qatar, by Ibrahim Saleh Alnaimi. Penganjur: Asian Strategic & Leadership 7. Energy research for development: Institute, Khazanah ASLI, 1718 Jalan petroleum exploration in the Senegal Ledang, Off Jalan Duta, 50480 Kuala Basin, by Oussaynou Fall. Lumpur. 8. Sustainable forest management: an 1. Making the quantum leap in tourism – update, by Salleh Mohd. Nor and everyone’s role to make Malaysia the Michael V. Galante. destination of choice (Keynote address), by Dato’ Paduka Abdul Kadir 9. Ground rules for gainful interaction bin Haji Sheikh Fadzir. between science and (Revealed) religion for the future of humanity, by 2. Revitalizing the tourism & hospitality M.M. Qurashi and S.M. Jafar. industry: defining the way forward, by Tunku Dato’ Seri Iskandar bin Tunku 10. Future science needs a more Abdullah. comprehensive framework, by Mehdi Golshani. 3. Revitalizing the tourism & hospitality industry: defining the way forward, by 11. Harnessing science and technology for Tan Boon Lee. development in the K-economy, by Tan Sri Datuk Omar Abdul Rahman. 4. Redefining Malaysia’s tourism image: what sort of image and competitive Seminar on Constitutionalism, positioning we should portray, by Human Rights and Good Governance Charles Cadell. (30 September – 1 October 2003 : Kuala Lumpur) 5. Redefining Malaysia’s tourism image, KT D14 KF5934.22 SCHRGG) by Mark J. Stradling. Lokasi : Perpustakaan Undang-Undang 6. Role of airlines and hotels in tourism development and promotion – smart partnership for tourism growth, by Penganjur : LexisNexis and Malayan Law Dato’ Ahmad Fuaad Dahlan. Journal Sdn Bhd., Level 12A, (Tower 2) Kelana Brem Tower, Jalan SS7/15 (Jalan 7. Role of airlines and hotels in tourism Stadium) 47301 Kelana Jaya, Selangor. development and promotion – smart partnership for tourism growth, by Jean 1. Emergency Powers and Enforcement Jacques Kiefer. of Constitutional Rights, by Abdul Aziz Bari. 8. Making Malaysia a shopping destination, by Dato’ Syed Amin 2. Challenges on the International Front – AlJeffri. Constitutional Issues in the War Against Terrorism, by Shad Saleem 9. Making Malaysia a shopping Faruqi. destination, by Chin See Keat. 3. Human Rights : Incorporating International 10. Making Malaysia an international Laws into the Present System, by shopping destination, by Mohd. Rosly Gopal Sri Ram. Selamat. 4. Freedom of Speeech, Communication 11. An assessment of Malaysia’s sports and the Press, by Harun Mahmud tourism, vision and prospects, by Kurt Hashim. Svrcula. 5. National Security Considerations 12. Sports tourism, by Christine Mary Lim. Under Internal Security Act 1960 – Recent Developments, by Mohamed 13. Strategic marketing and promotion of Dzaiddin Haji Abdullah. Malaysian tourism: key success factors, by Tengku Datuk Zainal Adlin.

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14. Strategic marketing and promotion of 5. Aspek bahasa Melayu di kawasan Malaysian tourism: key success Timur Laut, oleh Nik Safiah Abdul factors, by Mirza Mohammad Taiyab. Karim. 15. Creative tourism: how Malaysia can 6. Malaysian and Islamic people in stand above others as a destination of Vietnam, by Nguyen Tan Dac. choice, by Dato’ Maznah bte Mazlan. 7. The Islamic Cham in Vietnam, by Phu 16. Creative tourism: how Malaysia can Van Han. stand above others as a destination of choice, by Dionysius S.K. Sharma. 8. Chamic-Melayu culture and language in Vietnam, by Phu Van Han. 17. Think tourism, think Malaysia – innovating new products, by Kurt 9. Pembinaan dan pengembangan Svrcula. bahasa Melayu di Thailand Selatan, oleh Worawit Baru @ Hj. Ahmad Idris. 18. Role of associations in developing tourism and how such associations can 10. Masyarakat Melayu di Thailand, oleh enhance professionalism, by Jimmy Ahmad Omar Chapakia. Leong Wie Kong. 11. Dasar Siamisasi: tergugatnya identiti 19. Role of associations in developing Melayu di Narathiwas, oleh Nik Abdul tourism and how such associations can Rakib Haji Nik Hassan. enhance professionalism, by Anthony 12. Dialek Melayu di kawasan Wilayah Wong. Satun Selatan Thailand, oleh Ruslan 20. The role of national associations in Uthai. developing human resources: the 13. Peradaban Melayu Wilayah Timur dari tourism sector, by Raymond Ramesh sudut pandangan sastera, oleh Syed Sagaram. Othman Syed Omar. 21. Boosting inbound tourism: seeking new 14. Bunga Rampai mewangi dalam memuji sources of growth, maximizing existing Nabi, nukilan puisi berbahasa Jawi, markets, by Dato’ Chua Soi Lek. pungutan tulisan `Ulama Kelantan dan 22. Seeking new sources of growth, Pattani, oleh Haji Abdullah Zaidi miximizing existing markets, by Hassan. Bernard Kee. 15. Percetakan dan penerbitan buku Kolokium Peradaban Melayu Kawasan Melayu di Kelantan (1901-1975), oleh Timur Laut Mohamad b. Mahmud. (Ke-2: 3-5 Oktober 2003: Kuala 16. Pendidikan di kalangan masyarakat ) Islam di kawasan Timur Laut: satu DS523.4 M35KPMKT pengamatan khusus di Terengganu Lokasi: Perpustakaan Peringatan Za’ba sebelum abad ke-20 Masihi, oleh Penganjur: Dewan Bahasa dan Pustakan Anwar Zainal Abidin. Wilayah Timur, Peti Surat 66, 15720 Kota 17. Kesenian rakyat Pantai Timur: Bharu, Kelantan Darul Naim. manifestasi akar budaya masyarakat 1. Timur laut dalam konteks globalisasi Melayu, oleh Ismail bin Yusof. sejarah dan semasa, oleh Mohamad 18. Terengganu dari perspektif budaya Abu Bakar. dan pemikiran, oleh Mohd. Yusof 2. Terengganu: Benteng terakhir Melayu- Abdullah. Islam, oleh Nik Anuar Nik Mahmud. National Accountants Conference 3. Terengganu dalam catatan King (6-7 October 2003: Petaling Jaya) Chulalongkorn. HF5603 NAC 2003 Lokasi: Perpustakaan Peringatan Za’ba 4. Seni tradisional Pantai Timur: persoalan keindahan dan tradisi dalam Penganjur: Malaysian Institute of konteks pemayaan dan keswarjagatan, Accountants, Dewan Akauntan, No.2, oleh Ismail Abdullah. Jalan Tun Sambanthan 3, Brickfields, 50470 Kuala Lumpur.

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1. An Odyssey to the top of Everest, by Wacana Minda Melayu Jamling Tenzing. (7-9 Oktober 2003: Kuala Lumpur) DS595.2 M2WMM 2. Cost control with flying colours, by Tony Fernandes. Lokasi: Perpustakaan Peringatan Za’ba 3. Meeting challenges, changing attitudes Penganjur: Bahagian Sains Sosial dan talk, by Dato’ Lawrence Chan Kum Kemanusiaan, Jabatan Penerbitan, Dewan Bahasa dan Pustaka, Peti Surat 10803, Peng. 50926 Kuala Lumpur. 4. The investor’s mind of Sun Tzu, by Foo Check Teck. 1. Sosioekonomi Melayu: analisis pencapaian matlamat DEBN dan DPN 5. The Fish philosophy, by Jimmy Tan. untuk membasmi kemiskinan dan pembentukan masyarakat perdagangan 6. Demutualisation of Kuala Lumpur dan perindustrian bumiputera, oleh Stock Exchange, by Azran Osman- Chamhuri Siwar. Rani. 2. Pencapaian bangsa Melayu dalam 7. The impact of globalisation on the bidang psikiatri: pengalaman 30 tahun Malaysian economy, by Mahani Zainal (1973-2003), oleh Mohamed Hatta Abidin. Shaharom. 8. Issues & challenges of measuring & 3. Pembabitan bangsa Melayu dalam managing performance, by John Petty. bidang angkasa lepas, oleh Ahmad Sabirin Arshad. 9. Business Re-enterprise, by Ilan Kogus. 4. The Malays and the challenges of 10. E-mail versus Snail mail, by Shirley globalisation, by Tan Sri Abdullah Taylor. Ahmad. 11. Enterprise software adoption in the 5. Sekularisme dalam minda Melayu, SMB market, by Sun Whye Mun. oleh Datuk Syed Othman Alhabshi. 12. Doing business in China, by Deng 6. Cabaran politik Melayu, oleh Ahmad Liyang. Atory bin Hussain. 13. Competition policy – bane or boon, by 7. Transformasi budaya, peribadi dan R. Sivanason. minda Melayu, oleh Wan Hashim Wan 14. Intellectual property rights: issues and Teh. challenges, by Chee Yoke Ling. 8. Kelangsungan politik Melayu, oleh 15. Estate planning and legacy Zambry Abd. Kadir. management, by Sudirman bin 9. Jatidiri Melayu dalam politik: suatu Masduki. tinjauan awal, oleh Ahmad Fawzi 16. Environmental reporting, by Roger Mohd. Basri, Abdul Rahman Abdul Adams. Aziz dan Mansor Mohd. Noor. 17. Issues of convergence with 10. Kerangka keilmuan tamadun Melayu: international financial reporting satu cerminan ketamadunan, oleh Wan standards, by Nordin Mohd. Zain. Mohd. Nor Wan Daud. 18. Implementing accrual accounting in the 11. Minda Melayu dalam kesusasteraan public sector, by Colin Murphy. Melayu tradisional, oleh Hassan Ahmad. 19. Forum on Practice Review, by Beh Tok Koay. 12. Pemikiran adab ketatanegaraan Kesultanan Alam Melayu: keharmonian 20. Role of the Chartered Accountant in hubungan raja dengan rakyat, oleh ERP2 selection & implementation, by Jelani Harun. Chee Chong Hwa. 13. Ruang, sekitaran, dan bidang 21. Enterprise governance, by David peradaban: satu penggambaran Abbott. berasaskan bahasa, oleh Asmah Haji

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Omar. Hamdani. 14. Islam dalam mempengaruhi pemikiran 13. Pembinaan, pengembangan dan Melayu, oleh Abdul Monir Yaacob. pelestarian tradisi sastera dan budaya: pengalaman GAPENA, oleh Zainal Abidin 15. Minda Melayu – satu tafsiran, oleh Borhan. Datuk Zainal Kling. 14. Membangun “Otosentrisitas Serantau” Pertemuan Budayawan BIMP-EAGA guna memperkukuh hubungan sosial- (Ke-II: 9-10 Oktober 2003: Kuching) ekonomi, oleh Chairil Effendi. PL5098 PBBIMPE Lokasi: Perpustakaan Peringatan Za’ba 15. Sastera dan budaya dalam konteks pengukuhan hubungan ekonomi dan Penganjur: Dewan Bahasa dan Pustaka sosial, oleh Datuk Sapawi Hj. Ahmad. Cawangan Sarawak, Jalan Tun Datuk Patinggi Haji Abdul Rahman Yaakub, Petra 16. Sekilas pandang sastera tradisional Jaya, 93050 Kuching, Sarawak. Brunei, oleh Haji Hashim bin Haji Abd. Hamid. 1. Gendang Melayu Sarawak: satu pembicaraan dari perspektif tradisi seni 17. Mengembalikan kegemilangan kota dan hubungannya dengan social dan sebagai pusat perkembangan budaya, ekonomi, oleh Abang Patdeli bin oleh Adi Badiozaman Tuah. Abang Muhi al-Haj. 18. Resolusi Pertemuan Budayawan 2. Memperkukuhkan pertumbuhan tradisi Serantau BIMP-EAGA. sastera Melayu di Wilayah BIMP- CAPAM Malaysia EAGA, oleh Jasni Matlani. High Level Seminar 2003 3. Puisi Melayu tradisional: cabaran dan (7-10 October 2003: Kuala Lumpur) peranannya dalam era globalisasi, oleh JA35.5 CMHLS Harun Mat Piah. Lokasi: Perpustakaan Peringatan Za’ba 4. Intertekstualiti mantera dan puisi-puisi Penganjur: Commonwealth Association for tradisional: suatu gambaran akar umbi Public Administration and Management pemikiran Melayu, oleh Rosnani Ripin. (CAPAM). 5. MAMANDA: dari realitas tradisional ke 1. Welcome remarks, by Hon. Jocelyne kesenian populer, oleh Jarkasi. Bourgon. 6. Fungsi mantra dan ungkapan 2. Governance and development (Keynote tradisional Banjar dalam masyarakat address and Opening), by Dato’ Seri Banjar, oleh H. Syarifuddin R. Abdullah bin Haji Ahmad Badawi. 7. Wajah cerah kurun pantun, oleh 3. Challenges of new trade regimes, by Muhammad Haji Salleh. Datuk Abdul Razak Hj. Ramli. 8. Tradisi kesusasteraan Kadazandusun 4. Challenges of new technologies, by M. di celah-celah Wilayah Bimp-Eaga, Ghazie Ismail. oleh Asmiaty Amat dan Lokman Abdul Samad. 5. e-Government in the UK: some lessons learnt, by Mavis McDonald. 9. Seni sastra sebagai produk budaya dan Wisata: pengalaman Banjarmasin, 6. Challenges of new technologies, by Datin oleh H. Amanul Yakin. Hajah Nazariah Mohd. Khalid. 10. Sastera tradisi etnik Sarawak: 7. Challenges of the changing nature of sumbangan terhadap kesusasteraan citizen expectations, by Michael kebangsaan, oleh Jeniri Amir. Wintringham. 11. Pemugaran tradisi sastera: perspektif 8. Challenges of the changing nature of Sarawak dalam BIMP EAGA, oleh citizen expectations, by Eddie Teo. Awang Azman Awang Pawi. 9. Citizen involvement – the Australian 12. Memugar dan membina tradisi sastera experience, by Andrew Podger. di negeri Sarawak, oleh Haji Hamzah

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10. Challenges of changing nature of Penganjur: Universiti Kebangsaan Malaysia, citizen expectations, by Datuk 43650 Bangi, Selangor and Malaysian Mohamad Shaid Mohd. Taufek. Pharmaceutical Society and Ministry of Health Malaysia. 11. Challenge of citizen’s expectations, by P.I. Suvrathan. 1. Herbal medication: use and misuse, by Ibrahim Jantan. International Symposium on Arts, Culture and Peace: The Role of Women 2. Standardisation of herbal medicines – (10-12 October 2003: update on the development, by Jaafar Genting Highlands) Lassa. NX180 S6ISACP 3. Commercialisation of herbal medicines: Lokasi: Perpustakaan Peringatan Za’ba a pharmacist’s perspective, by N.L. Penganjur: World Chinese Women Phang. Association, Pusat Dagangan Phileo 4. The current pharmaceutical technology Damansara II, 705, Block A, No.15, Jalan syllabus in the school of pharmacy in 16/11, Off Jalan Damansara, 46350 Malaysia, by Saringat baie. Petaling Jaya, Selangor Darul Ehsan. 5. Joint Diploma/Certificate programme 1. Welcome speech, by Dato’ Dr. Ng Yen among local universities, by Abu Bakar Yen. Abdul Majeed. 2. The Malaysian salad bowl – harmony 6. The rationale of the pharmacokinetic in differences, by Dato’ Ng Yen Yen. and pharmacodynamic model of 3. How to advance Chinese culture: cilostazol in humans, by K. I Kwon. moving towards unity (abstract), by 7. Genotyping of HBV using pre-s Susie Chiang Su Hui. amplicon restriction pattern in Malaysian 4. The unity of arts and culture (abstract), isolates, by K.Y. Wong. by His Mu-Jung. Map Asia 2003 Conference 5. The colour of good food (abstract), by (13-15 October 2003: Kuala Lumpur) Eugene Chen. G70.215 A78MAC Lokasi: Perpustakaan Peringatan Za’ba 6. Modern media, culture and peace (abstract, by Sally Wu Hsiao Li. Penganjur: Malaysian Centre for Remote Sensing, No.13, Jalan Tun Ismail, 50480 7. Pop culture as a vehicle for peace Kuala Lumpur. (abstract), by Wu Chuan-Yu. 1. Potentials of geodatainfrastructures for 8. Young people’s responsibility in the agriculture, by Olaf Nolle. process of promoting cultural art (abstract), by Sang Lan. 2. Conformity analysis of cotton crop using remote sensing and GIS, by N. 9. Art for the sake of art?: a women’s Ramarao. perspective, by Solungga Liu. 3. GPS-aided-INS for mobile mapping in 10. Arts and culture for peace: the precision agriculture, by Khurram Niaz Malaysian model, by Dato Ng Yen Shaikh, Abdul Rashid bin Mohammd Yen. Shariff, Hishamuddin Jamaluddin and 11. Bringing the two worlds together Shattri Mansoor. (abstract), by Mew Chang Tsing. 4. Producing probability maps to assess 12. Arts & culture for peace: the Malaysian risk of exceeding critical threshold value model, by Sandra Sodhy. of soil EC using geostatistical approach, by Suresh Tripathi. MPS Pharmacy 5. Fuzzy algorithm for 3d bathymetry Scientific Conference 2003 th simulation from TOPSAR polarized (10 – 12 th October 2003: Selangor) data, by Maged Marghany and Mohd. QV704 PSC 2003 Lokman Hussien. Lokasi: Perpustakaan Perubatan

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6. Evaluation of conventional digital maximum likelihood classification of camera scenes for thematic landsat ETM+ images to detect information extraction, by M.Z. Matjafri illegal logging in the tropical rain and K. Abdullah. forest of Berau, East Kalimantan, Indonesia, by Santosh P. Bhandari and 7. Topographic mapping from Yousif Ali Hussin. interferometric SAR data is becoming an accepted mapping technology, by 19. Computing percentage of geographical M. Lorraine Tighe. area based on aerial image, by E.C. Tan and D. Xiao. 8. Fire – ENSO relations in the S.E. Asia: a remote sensing perspective, by 20. Estimation of forest parameters Athanassios Zoumas, Martin Wooster through fuzzy classification of TM data, and George Perry. by Maisam Toosi and M.J. Valadan Zouj. 9. Remote sensing based drought information system for Palar and 21. Application of geoinformatics in Thamiravaruni Basins using GIS, by G. natural resource management at micro Ravikumar, J. Prakashvel, M. level, by V. Madhava Rao and R.R. Krishnaveni and M. Kaamegam. Hermon. 10. An appropriate GPS technology for 22. Sunderban a GIS approach, by Anit landslide monitoring at East-West Ghose. Highway, Perak, Malaysia, by Khamarrul A.R. and Wan Aziz W.A. 23. Object-oriented classifier for detection tropical deforestation using LANDSAT 11. Advanced mineral resources ETM+ IN Berau, East Kalimantan, information system (M.R.I.S v 2.0) Indonesia, by Cui Yijun and Yousif Ali using remote sensing and GIS inputs, Hussin. by Abhishek Kumar Ayachi. 24. Airborne LIDAR surveys – an economic 12. GIS – tool for simplifying the collection technology for terrain data management system in banks and acquisition, by Rajean Simard, Pierre financial service organisations, by P.K. Belanger, Mohamed Razali Mohamed Panigrahi, P.Vijay Sagar and P. and Mohd. Asbi Othman. Ronald Raajesh. 25. Emerging trends in mapping using 13. Designing an integrated enterprise LIDAR and digital camera model to support partnerships in the systems, by Donald E. Wicks. geo-information industry, by M. Mostafa Radwan, Liliana Alvarez, 26. LIDAR mapping and analysis systems: A Richard Onchaga and Javier Morales. GIS-based software tool for LIDAR data processing, by Raul Abdul Rauf 14. Establishing a global algorithm for Campos-Marquetti. water quality mapping from multi-dates images, by M.Z. Matjafri, K. Abdullah 27. Computing percentage of geographical and M.N.A. Bakar. area based on aerial image, by E.C. Tan and D. Xiao. 15. Sustainable development in mountain ecosystem at watershed level – a 28. Surface area processing in GIS, by geospatial approach, by P.K. Patanjali Sandeep N. Kundu, Biswajeet and P.K. Joshi and K.K. Das. Pradhan. 16. Use of similarity transformations to 29. Developing wireless GIS: using Java and improve GPS heighting, by M.N. J.P. XML technologies, by Hossein Vella. Mohammadi, Ali A. Alesheikh and Mehrnoosh Ghorbani. 17. Geospatial interoperability via the web: supporting land administration in Kuala 30. Generating Online map for Skudai Lumpur, by Sanphet Chunithipaisan, using the Minnesota Map Server, by Philip James, David Parker, Zainal Boonheng Beh and Alias Abdul Abdul Majeed and Simon Abeie. Rahman. 18. A comparison of sub-pixel and 31. Establishing a global algorithm for

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water quality mapping from multi- children – innovative policy and results, by dates images, by M.Z. Matjafri, K. Noam Bor, Yoseph Salameh and Basil Abdullah and M.N.A. Bakar. Kaufman. 32. A multi-criteria approach in designing 3. Management options in congenital scoliosis, bicycle tracks, by Suja Thambiraj and by Ashok N. Johari. Weng-Tat Chan. 4. PEDFP : Iatric fractures, by Noam Bor. 33. Developing of spatial information system for transportation planning of Calicut 5. Physeal injuries, by K. Vinodh. urban area, by M.V.L.R. Anjaneyulu, O. 6. Post infective long bones defects, by S.K. Prahallada Reddy and B.N. Nagaraj. Saraf. 34. Logistics management and spatial 7. POTENTFP : IAL applications of stem cell planning for solid waste management therapy in PAEDFP : Iatric orthopedics, by system using Geographic Information James H.P. Hui. System, by Aurobindo Ogra. 8. The human genome project and its impact 35. A route to societal GIS? – geospatial on clinical practice, by Madhulika Kabra. web services, by Winnie S.M. Tang and Jan Robert Selwood. 9. The Ilizarov treatment of hypertrophic nonunion and mal-union of fractures with a 36. Implementing Internet GIS with Java retained intramedullary nail – report of 5 based Client / Server environment, by cases, by Noam Bor. M.N. Babu. 10. Stabilization of neuromuscular scoliosis in 37. 3D terrain visualization for WEB gis, by Duchenne muscular dystrophy – pelvic vs Chao Zhu, Tan Eng Chong and Tony Kai lumbar fixation and long-term follow-up, by Yun Chan. Dilip K. Sengupta and S. Hossain Mehdian. 38. Data sharing system for E-government – 11. A new approach to congenital IIMS solution, by Kenji Endo and Fuhu pseudarthrosis of TIBFP : IA (CPT), by R.A. Ren. Agrawal and Anuj Kr. Jain. 39. Land use temporal changes: a 12. A RELFP : Reliable & valid method of comparison using GIS analysis and assessing the amount of deformity in the statistical analysis on the impact of water congenital clubfoot deformity, by Shafique quality at Langat River Basin, Malaysia, Pirani, David Hodges and Floyd by Hafizan Juahir, Sharifuddin M. Zain, Sekeramayi. M. Nazari Jaafar, Zainal A. Majeed and M. Ekhwan Toriman. 13. Changes in tarsal anlages during manipulation & casting of clubfoot with the 40. GIS application in evaluating land use- Ponseti method : a MRI study, by Shafique land cover change and its impact on Pirani and David Hodges. hydrological regime in Langat River Basin, Malaysia, by Noorazuan M.H., 14. Clubfoot correction in infants-experience Ruslan Rainis, Hafizan Juahir, with the Ponseti technique, by S. Sarup. Sharifuddin M. Zain and Nazari Jaafar. 15. Complete talar mobilization in surgery of National Conference of Paediatric rigid clubfeet – our experience, by Rajeev Orthopaedic Society of India Thakural and Ramani Narasimhan. (10th: 21-22 February 2004: Allahabad) WS270 NCPOSI 2004 16. Congenital dislocation of knee – facts and Lokasi : Perpustakaan Perubatan myths, by Premal V. Naik.

17. Congenital muscular torticollis, by S. Penganjur : Paediatric Orthopaedic Society Sengupta and Saw Aik. of India, Christian Medical College, Vellore, India. 18. Correlation between forefoot adduction & hindfoot varus in children with clubfeet 1. Degenerative scoliosis with stenosis – treated with Ponseti’s method, by Taral do we fuse? If so, how long?, by Dilip K. Nagda, Shailendra Telang and Vikas Trivedi. Sengupta. 19. Correction of foot deformities in dysplastic 2. Early mobilization protocol after surgical syndromes, by Renjit A. Verghese and treatment of femoral shaft fractures in Benjamin Joseph.

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20. Dysplastic diseases hip treated by 33. Arthritis of large treatment of open reduction and capsular re- inadequately treated septic a joints in inforcement – an overview, by N.K. infants – our experience, by Ramani Das. Narasimhan. 21. Easy approach to mild / moderate 34. Changing epidemiology of neonatal CTEV, by H.S. Verma. septic arthritis, by Sanjay Yadav, Shantanu Deshpande and Taral Nagda. 22. Modified Miyaki procedure for open reduction of the hip – a preliminary 35. Neonatal bone and joint infections : report, by Sivaramakrishna and analysis of risk factors, by Atul Bhaskar. Risha Madhuri. 36. Acute traumatic FP : spinal cord injury in 23. Non-union in osteogenesis children (preliminary report of 29 cases), imperfecta, by Vineet Agarwal and by Navnendra Mathur. Benjamin Joseph. 37. C1-C2 facet screws in PAEDFP : IATRIC 24. Outcome evaluation in clubfoot, by patients, by Mulpuri K., Reilly C.W., Sandeep Munshi, Renjit A. Verghese Tredwell S.J. and Choit R.L.. and Benjamin Joseph. 38. Improved survival in patients with 25. Outcome evaluation of clubfoot scoliosis secondary to Duchenne treatment using International muscular dystrophy : the role of FP : Clubfoot Study Group (ICFSG) spinal surgery and nocturnal ventilation, CRITERFP : IA, by Alaric Aroojis. by J.S. Mehta, M. Eagle, M.J. Gibson, K.M. Bushby, J.P. Bourke and R. 26. Role of MRI as a preoperative DFP : Bullock. diagnostic tool in DDH, by Harsimran Singh, Shuvendu Prosad Roy and 39. Osteoblastoma of the FP : spine in Paramjeet Singh. children – a report of three cases, by Vijay Sriram and K. Sriram. 27. Rotation fasciocutaneous flap for neglected clubfeet – a new 40. Sternal split approach to cervical thoracic technique, by Vikas Trivedi, Alaric junction, by Mulpuri K., Tredwell S.J., Aroojis, Harold D’Souza and M.G. LeBlanc J.G., Reilly C.W., Sajahal V. and Yagnik. Choit R.L. 28. Significance of radiographic angle 41. A new design of stainless steel flexible measurements in evaluation of nails (N-nails) for femoral shaft fractures congenital club foot treated with of children, by Navin N. Thakkar. postero-medfp : IAL soft-tissue. release, by S.S. Gill, Ramesh K. Sen 42. Review of comparative analysis of close and Prabhudev Prasad . reduction with cross pin fixation and manual reduction with POP in TT of SIC 29. The mirror foot – management of five # humerus in children, by S.K. Singh. cases, by Vineet Agarwal, Glesson Rebello, Narasimha Rao KL, Renjit 43. Closed intramedullary K-wire fixation of A. Verghese and Benjamin Joseph. femoral shaft fractures in children, by Rakesh Chandra, O.P. Vishwakarma and 30. Treatment of congenital pseudo- S.C. Gaur. arthrosis of TIBFP : IA by I lizarov technique, by Rutam Kulkarni. 44. Closed reduction and percutaneous kirschner-wire fixation of DIFP : 31. Trends in the management of splacedsupracondylar fractures of the idiopathic clubfoot – analysis of a humerus in children, by C.M. Badole and survey of 40 POS (Paediatric Rahul Singh. Orthopaedic Surgeons from three countries), by Benjamin Joseph and 45. Comparative study on two methods of Gleeson Rebello. percutaneous pin fixation in DIFP : splaced supracondylar fractures of 32. Triple arthrodesis – a retrospective humerus in children, by Agus Iwan assessment / for equino varus Foead, Robert, Saw Aik and Subir deformity in neglected club foot/ Sengupta. paralytic deformity, by Manishi Bansal and Bhasker Banerji. 46. Delayed open reduction internal fixation

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of supracondylar fracture in children, 61. Management of TIBFP : IAL lengthening by Ebrahim Chaem Hasankhani. using Ilizarov apparatus and botox to prevent equines contracture, by Sandip 47. Femoral neck fracture in children, by Vyas. Protyush Chatterjee, Suhas Bala and Sailendra Bhattacharya. 62. Non factor transfusion management of hemophilic synovitis knee in children, by 48. Long arm cast in extension for S.K. Saraf and O.P. Singh. forearm fractures in children, by Alaric Aroojis, Manoj Singrakhia, 63. Partial transfer of hamstrings for crouch Shantanu Deshpande and Kaye gait in cerebral palsy, by Kunjabasi Wilkins. Wanhjam. 49. Neglected posterior dislocation of 64. Predicting which walking aid cerebral elbow in children, by palsied child will need, by Dhiren Veeramanjunath, Vrisha Madhuri Ganjwala. and Sivaramakrishna P. 65. Rectus femoris transfer for children with 50. Neglected supracondylar fractures, cerebral palsy – a long term outcome, by ‘what to do’, by Manoj Mittal. Saw Aik, Peter A. Smith, Yuddasert Sirirungruan, Chen Shande, Sahar 51. Outcomes of MEDFP : IAL approach Hassani, Gerald Harris and Ken N. Kuo. to cubitus varus resulting from malunited supracondylar fractures, 66. Study of post polio residual paralysis by Anirban Chatterji. around ankle and foot, by Preshit Gaddam, O.P. Sharma and K.R. Patond. 52. Percutaneous osteotomy for correction of cubitus varus in 67. Accessory soleus muscle presenting with children, by Taral Nagda. rigid club foot deformity, a report in 3 feet, by P.N. Gupta and Raj Bahadur. 53. Preoperative planning & modified French osteotomy in cubitus varus 68. Assessment of clubfoot deformity using deformities, by D.C. Srivastava and Dimeglo’s and Pirani’s scoring system, S.C. Gaur. by Hailendra Telang, Taral Nagda and Vikas Trivedi. 54. Safety and cost management of forearm trauma care – an overview, 69. Congenital bilateral pseudo-arthrosis of by G. Kanagaraj and A. humerus, by Sanjay Yadav, Shailendra Vimaladithan. Telang and Taral Nagda. 55. Supracondylar fractures – crossed or 70. Cross-leg sitting test in tarsal coalition, parallel wires?, by Saw Aik, S. by Atul Bhaskar. Sengupta and Agus Iwan Foead. 71. Management of CTEV by Ponseti 56. Treatment of DFP : diaphyseal method, by B. Leela Prasa, M. Murali femoral shaft fracture in children by Mohan and K.S. Praveen Kumar. strapping, by R.C. Gupta and K.K. Gupta. 72. Ponseti’s technique – a noble approach to club foot, by R.A. Agrawal and Anuj 57. Antenatal MRI, by Sona A. Kr. Jain. Pungavkar and Deepak Patkar. 73. Role of intraoperative radiography in the 58. Biomechanical & biophysiological assessment of resmual deformity in interpretations of the cubitus varus CTEV, by Karanu Karan, Senthil Nathan deformity following supracodylar S. and S.S. Gill. fractures, by D.C. Srivastava and S.C. Gaur. 74. Short term results of Ponseti method for clubfoot, by Dhiren Ganjwala. 59. Clinico radiological evaluation of perthes disease – is surgery needed 75. Spectrum of congenital orthopaedic in all cases?, by Harsimran M.R., anomalies in the Department of S.S. Gill, M.S. Dhillon and Kataria. Orthopaedics, M.G.I.M.S., by Kiran Kumar Mallam, Balvinder Rana and K.R. 60. Efficacy of botulinum toxin-a in Patond. cerebral palsy, by Harsharan Singh Oberol and Raju Shamla. 76. Body mass index in infants : predictor for bow legs?, by Atul Bhaskar.

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77. Histology study of nerve endings in 92. Ilizarov technique in equinocavus (CP), flava ligament in patients with by R.A. Agrawal. discopathy, by Raisi and Raj Behadur. 93. Management of adolescent acetabular dysplasia and hip subluxation, by 78. Correction of flexion deformity knee Alaric Aroojis. in polio by Ilizarov technique, by R.A. Agrawal. 94. Role of the peri-acetabular osteotomy (PAO) in management of acetabular 79. Osteotomy treatment for spastic limb dysplasia in DDH, by Alaric Aroojis. deformities, by R.A. Agrawal. 95. What is the diagnosis in femur? How 80. Painful hip in children, by Anshuman to manage?, by P.N. Gupta. Dutta. 96. Case – 1, by Manoj Mittal. 81. Torticollis – sternomastoid release or lengthening?, by Sengupta and Saw 97. Gap pseudoarthrosis of radius, by S.K. Aik. Saraf and Nag Kiran. 82. BIL SCFE – RT. – LT, by Anshuman 98. Strategies for management of Dutta. complete loss of femoral head following neonatal hip sepsis, by Alaric 83. Ilizarov hip reconstruction in children Aroojis, Rujuta Mehta and M.G. – series of 9 cases, by Nikhil Yagnik. Prakash Agrawal, G.S. Kulkarni and Ruta M. Kulkarni. 99. What is the diagnosis? What should be done?, by P.N. Gupta. 84. Management of grossly displaced compound grade-ill supracondylar 100. Post tubercular severe kyphosis of fracture of humerus in children with spine-management, by S.K. Saraf and cross pin fixation-lessons learnt, by Nag Kiran. Vipul Shah, J.K. Jain, U.B. Yadav 101. Is the scoliosis congenital or and A.N. Vamla. idiopathic? Is there a partial sacral 85. Primary management of idiopathic agenesis? What should be the line of clubfoot by Ponseti technique, by management?, by P.N. Gupta. Nikhil Prakash Agrawal, G.S. 102. A case of huge swelling proximal end Kulkarni and Ruta M. Kulkarni. of humerus, by S.K. Saraf and Vidia 86. Remodeling following fracture tibia Siraz. and fibula in children, by B. John and 103. A child with deformities cause? An Amitabh Dwyer. interesting basic pathology, by S.K. 87. Secondary treatment by McMurry’s Saraf and R.J.B. Rana. osteotomy (31-05-02) & hip spika 104. Bilateral intra-articular fracture of (14-06-02) which also failed, by K. olecranon with radial neck fracture, by Singh. Alaric Aroojis. 88. Septic arthritis of ankle with distal 105. Case no. 2, by Manoj Mittal. tibial osteomyelitis presenting with calcaneovalgus deformity, by P.N. 106. Post traumatic deformity knee, by S.K. Gupta. Saraf and R.J.B. Rana. 89. Surgical management of displaced 107. Post 8 year of neglected injury – how supracondyler fractures of humerus to manage? by R.J.B. Rana and S.K. in children : - a prospective study of Saraf. 33 cases, by Rajesh Kanojla, Alok Sud, Vivek and Akshay. 108. Unusual method of fixing upper radial epiphysis in case of fracture – 90. Umex fixature in compound tibia in separation upper radial epiphysis with paediatric group, by K.A. Saindane fracture ulna shaft, by Niraj Jain and and N.K. Saindane. Anurag.

91. Bone block in planovalgus (paralytic), by R.A. Agrawal.

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BERITA RINGKAS / NEWS IN BRIEF

PELAWAT PERPUSTAKAAN

Perpustakaan Undang-Undang Tan Sri Profesor Maha Sarakham University, Thailand telah Ahmad Ibrahim telah menerima kunjungan dari melawat Perpustakaan Utama pada 25 Mac Perpustakaan Universiti Multimedia, Kampus 2004. Cawangan Melaka iaitu Puan Aminah Kakitangan Perpustakaan Universiti Sains Abdullah Sani dan Cik Siti Khabshah Masrom Malaysia, Pulau Pinang seramai 14 orang pada 8 Januari 2004. Tujuan lawatan ini telah mengunjungi Perpustakaan Undang- adalah untuk mendapatkan keperluan fizikal Undang pada 10 April 2004. Lawatan ini dan pelan lantai bagi perancangan bertujuan untuk meninjau perkhidmatan yang penubuhan Perpustakaan Undang-Undang di diberi dan kemudahan yang disedia Universiti Multimedia, Kampus Cawangan Perpustakaan untuk pengguna. Melaka. Empat orang Pustakawan Universiti Malaysia Tiga orang pegawai dari Jabatan Peguam Sarawak telah melakukan lawatan sambil Negara, Putrajaya, Datuk Zaitun Zawiyah kerja ke Perpustakaan Universiti Malaya pada Puteh, Puan Salimah Abdul Rahman dan 7 Mei 2004. Puan Faizah Hanafiah telah mengunjungi Perpustakaan Undang-Undang pada 9 Delegasi lapan orang Pentadbir dan Pegawai Januari 2004. Tujuan lawatan adalah untuk Perpustakaan dari Kolej Islam Yala, Thailand bertukar fikiran dan mengikuti perkembangan telah mengunjungi Perpustakaan Utama pada terkini Perpustakaan Undang-Undang 17 Mei 2004 untuk meninjau perkembangan Universiti Malaya. terkini Perpustakaan Universiti Malaya.

Perpustakaan Pengajian Islam telah menerima Empat orang Pustakawan Universiti Brunei kunjungan delegasi Bahagian Pendidikan Tinggi Darussalam, iaitu Tuan Hj. Awang Mohd Islam, Kementerian Agama Indonesia seramai Yussop, Puan Merhane Mohamed Salleh, 17 orang pada 14 Januari 2004. Puan Dayang Fatimah Hj. Mohd. Zainin dan Puan Hjh. Dayang Hj. Awang Damit telah Perpustakaan Utama telah menerima melawat Perpustakaan Utama pada 24 Mei kunjungan Delegasi Kesenian Medan seramai 2004 untuk mengetahui pengurusan, koleksi 16 orang pada 16 Januari 2004. dan perkhidmatan yang disediakan di Koleksi Perpustakaan Utama telah menerima lawatan Khas, Bahagian Rujukan dan Arkib Universiti. sambil belajar dari Ahli Jawatankuasa Pusat Perpustakaan Alam Bina telah menerima Sumber Institut Latihan Perindustrian Ipoh kunjungan dari Panel Akreditasi Royal seramai 27 orang pada 14 Februari 2004. Institute of Chartered Surveyor (RICS, UK) Matlamat lawatan adalah untuk menambah dalam bulan Jun 2004. Kunjungan ini skop pengetahuan yang lebih luas dalam bertujuan untuk memastikan Perpustakaan pengurusan dan pentadbiran Perpustakaan. Alam Bina menyediakan bahan rujukan yang Perpustakaan Utama telah menerima lawatan mencukupi dalam bidang ukur bangunan. delegasi dari Rajabhat Institute, Nakhon Si Selain dari lawatan organisasi dan perpustakaan Thammarat (RINST), Thailand seramai 40 tertentu, rangkaian Perpustakaan Universiti orang pada 16 Mac 2004. Malaya turut menerima kunjungan dari 21 buah Delegasi seramai 36 orang dari Rajabhat sekolah dari seluruh negara.

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HAL EHWAL STAF / STAFF MATTERS

Pelantikan Baru Puan Zoreena binti Haron, Pembantu Tadbir (Perkeranian/Operasi) (N17), 31 Staf Perpustakaan berikut telah melapor Januari 2004. diri : Puan Lim Lian Hwa, Pembantu Tadbir Pembantu Perpustakaan (S17) - 11 orang (Perkeranian/Operasi) (N17), 3 Mac 2004. Encik Nik Muhamad Suhazli bin Mohd Nor, Puan Chan Sai Noi, Pustakawan (S48) dan 2 Januari 2004. Cik Bathmavathi a/p Krishnan, Pustakawan Encik Ahmed Fuad bin Mahmood, 1 April (S41), 31 Jun 2004. 2004. Perletakan Jawatan Tuan Syed Halim bin Syed Jalaludin, Encik Seorang staf Perpustakaan telah Md. Hafiz bin Ahmad Zulkifli, Tengku Mohd meletakkan jawatan : Suhaimi bin Raja Abdullah, Encik Ahmad Fairus bin Mohd Taib, Encik Sivaraman a/l Encik Ady Izwan bin Omar, Juruteknik Ramasingam, 24 Mei 2004. Komputer (F17), 11 Jun 2004.

Encik Hesnul Faznee bin Ahmad Faisal, 1 Pertukaran Jabatan Jun 2004. Seorang staf Perpustakaan telah bertukar Encik Mohd Yusaini bin Mohd Yusuf, 8 Jun ke Jabatan lain di UM iaitu Puan S. Rozita 2004. binti Saari, Pembantu Tadbir (Perkeranian/ Operasi) (N17) ke Jabatan Sekolah Encik Azahari bin Adam, 17 Jun 2004. Perniagaan Pasca Siswazah, Fakulti Encik Khairul Fadzlie bin Khalid, 5 Julai Perniagaan dan Perakaunan, Kampus 2004. Kota, 1 April 2004.

Pustakawan (S41) - 2 orang Kembali ke Rahmatullah

Cik Noorsuzila binti Mohamad dan Cik Perpustakaan telah kehilangan dua orang Sharina binti Muhammad Tufail, 1 Mac 2004 staf. Mereka ialah: dan 22 Mac 2004. Puan Nor Azizah binti Mohd Jaman yang Penolong Pegawai Sistem Maklumat (F29) - bertugas sebagai Pembantu Tadbir seorang (Perkeranian & Operasi) (N17) di Bahagian Penyelidikan & Perkhidmatan Akademik Encik Mazmir bin Mohd Amin, 5 Mei 2004. telah kembali ke Rahmatullah dalam satu nahas jalanraya pada 14 Mac 2004. Turut Kenaikan Pangkat terkorban ialah dua orang anak beliau dan Puan Janaki a/p Sinnasamy, Pustakawan diikuti oleh suaminya dalam tempoh dua S41 telah dinaikkan pangkat ke jawatan bulan kemudian. Pustakawan S48 pada 31 Disember 2003. Cik Zaini Abdul Wahab yang bertugas Beliau kini mengetuai Bahagian Penyelidikan sebagai Pembantu Perpustakaan (S17) di dan Perkhidmatan Akademik. Perpustakaan Pengajian Siswazah, 22 Persaraan (Pilihan/ Wajib) Mac 2004.

Seramai 4 staf Perpustakaan telah bersara. Perpustakaan mengucapkan takziah Mereka adalah : kepada keluarga Allahyarhamah Puan Nor Azizah dan Cik Zaini. Semoga roh mereka Puan Nirmala a/p Annamalai, Pembantu dicucuri rahmat dan ditempatkan bersama Tadbir (Perkeranian/Operasi) (N17), 1 Januari golongan orang yang beriman. 2004.

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Kursus/Persidangan/Seminar/Mesyuarat Bengkel ‘Abstracting & Indexing’ (9-21 April 2004: Perpustakaan Negara Staf Perpustakaan telah mengikuti kursus/ Malaysia) - Cik Zaharani binti Aiyub, seminar/ bengkel anjuran Bahagian anjuran Perpustakaan Negara Malaysia. Sumber Manusia kecuali yang dinyatakan sebaliknya. Mereka adalah: Kursus Pengurusan Rekod dan Sistem Fail (20-21 April 2004: Petaling Jaya) - Cik Nor Seminar ‘Art Conservation and Aishah binti Ahmad Ramli, Puan Salmah Handling’ (14 Januari 2004: Muzium Seni binti Ahmad dan Puan Vanisry a/p Asia, Universiti Malaya) - Puan Noriyah Nokaraju. binti Md. Nor dan Cik Pauziaah binti Mohamad. Kursus Pengenalan kepada MS Excel (21 April 2004: Universiti Malaya) - Puan Chua Bengkel Transforming UM into a World Swee Cheng dan Encik Ahmad Nizam bin Class Learning & Research Institution (17 Said. Januari 2004: Genting Highland) - Puan Noriyah binti Md. Nor. Symposium on Librarian Associations and Professionalism: a Paradox Among Kursus Mengawet dan Menjilid Bil 1/2004 Information Professionals (23 April 2004: (19 - 31 Januari 2004: Arkib Negara Perpustakaan Negara Malaysia), anjuran Malaysia), anjuran Arkib Negara Malaysia, Persatuan Pustakawan Malaysia - Encik Kuala Lumpur - Puan Masitah binti Mohammed Dzulkarnain bin Abd Karim. Mohamad, Encik Zakaria bin Alang Kassim dan Encik Zulkifly bin Manap. Kursus ‘Corporate Etiquette Expose’ (27- 28 April 2004: Port Dickson) - Puan Kursus Kemahiran Perundingan dan Noriyah binti Md. Nor. Pengurusan Konflik (17-18 Februari 2004: Petaling Jaya) - Cik Zaharani binti Aiyub. Mesyuarat ‘ASEAN University Network Inter-Library Online’ (28-30 April 2004: Bengkel Penetapan Kriteria Kenaikan Nanyang Technological University, Pangkat ke Jawatan dalam Kumpulan Singapure), anjuran ASEAN University Pengurusan dan Profesional (Bukan Network - Encik Mahbob bin Yusof. Akademik) (19 Februari 2004: Universiti Malaya) - Puan Noriyah binti Md. Nor, Macromedia Flash Max (29 April 2004: Puan Che Puteh binti Ismail, Puan Nor Ima Universiti Malaya) - Puan Koh Ai Peng. binti Mohamed Kahar, YM Tunku Noraidah binti Tuanku Abdul Rahman dan Puan Bengkel Pengurusan Perpustakaan dari Chan Sai Noi. Perspektif Undang-Undang (17-19 Mei 2004: Port Dickson), anjuran Persatuan Kursus Asas Protokol dan Etiket Sosial Pustakawan Malaysia dan Perpustakaan (25-26 Februari 2004: Petaling Jaya) - Cik Universiti Kebangsaan Malaysia - Puan Kohila a/p Batumalay. Ratnawati Sari binti Mohd Amin. Kursus ‘Organizatian Development Kursus Tatacara Kewangan (20 Mei 2004: Planning’ (5-8 Mac 2004: Pulau Petaling Jaya) - Encik Hairul Hisyam bin Langkawi),, anjuran Kesatuan Kakitangan Husin, Puan Jamiah binti Abdul Rahman Am Universiti Malaya. - Encik Mohamad dan Puan Marziah binti Babu. bin Othman dan Encik Varughese a/l Thomas. Kursus Membuat Keputusan/Penyelesaian Masalah (20-21 Mei 2004: Petaling Jaya) - Bengkel Perkembangan Profesionalisme Puan Faizah binti Abdul Rahim, Cik Nor Pegawai Dalam Perkhidmatan Pengurusan Azlina binti Dol @ Othman, Puan Siti & Profesional Universiti Malaya (25 Mac Juryiah binti Mohd Khalid dan Puan 2004: Universiti Malaya) - YM Tunku Rohaizah binti Jaafar. Noraidah binti Tuanku Abdul Rahman dan Puan Chan Sai Noi. Seminar ‘The Serials Librarian’ (20 Mei 2004: Kuala Lumpur), anjuran University Kursus ‘Client Server’ (30 Mac 2004: Book Store - Puan Janaki a/p Sinnasamy, Universiti Malaya) - Encik Albahori bin Cik Molly Chuah dan Encik Mohammed Mohd Nor dan Encik Muhammad Faizal bin Dzulkarnain bin Abd. Karim. Abd. Aziz.

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Kursus Kenegaraan (10-14 Jun 2004: Kem Kursus Induksi (10 - 26 Jun 2004: Petaling Bina Negara Maran, Pahang Darul Makmur), Jaya) - Encik Haslan bin Tamjehi, Encik anjuran Biro Tatanegara, Jabatan Perdana Halim bin Majid, Puan Sabariah binti Basir Menteri - Encik Abdul Halil bin Johari, Encik dan Puan Zahril Shahida binti Ahmad. Ahmad bin Md Yusof, Encik Ahmad bin Kamaruddin, Cik Juleta binti Mohd Said, Kursus Menangani Pekerja Bermasalah Encik Mat Isa bin Sulaiman, Encik Mohamad (22-23 Jun 2004: Petaling Jaya) - Encik Anuwa bin Ab Rahman, Encik Ruslan bin Amir Hamzah bin Alias, Encik Azrizal bin Mansor, Encik Ismail bin Borhan, Encik Ismail dan Puan Maziah binti Salleh. Mangsor bin Usop, Encik Prabhakaran a/l Kursus Pengurusan Kewangan dan Balachandran. Perolehan (24-25 Jun 2004: Petaling Jaya) Kursus Penjaminan Kualiti (12-13 Jun 2004: - Encik Mohammed Dzulkarnain bin Abd. Shah Alam), anjuran Unit Pengurusan Karim dan Cik Zaharani binti Aiyub. Penjaminan Kualiti (QAMU), Universiti Malaya - Cik Pauziaah binti Mohamad.

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PERPUSTAKAAN UNIVERSITI MALAYA / UNIVERSITY OF MALAYA LIBRARY

Ketua Pustakawan / Chief Librarian : 603-79673206

Perpustakaan Utama / Main Library

• Bahagian Perkhidmatan Pelanggan / Client Services Division Ketua / Head : 603-79673300 Meja Rujukan / Reference Desk : 603-79567800 Kaunter Perkhidmatan / Service Counter : 603-79673373 Keahlian / Membership : 603-79673300 Perkhidmatan Mikrofom / Microform Services : 603-79673357 • Bahagian Pembangunan dan Pengurusan Sumber / Resource Development and Management Division Ketua / Head : 603-79673383 • Bahagian Penyelidikan dan Perkhidmatan Akademik / Research and Academic Services Division Ketua / Head : 603-79673301 • Bahagian Pengurusan Sistem Maklumat / Information System Management Division Ketua / Head : 603-79673296 • Bahagian Pembangunan Pangkalan Data / Database Development Division Ketua / Head : 603-79673298

Perpustakaan Cawangan / Branch Libraries • Perpustakaan Perubatan T. J. Danaraj/ T. J. Danaraj Medical Library Ketua / Head : 603-79674783 • Perpustakaan Peringatan Za’ba / Za’ba Memorial Library Ketua / Head : 603-79673920 • Perpustakaan Undang-undang Tan Sri Profesor Ahmad Ibrahim / Tan Sri Professor Ahmad Ibrahim Law Library Ketua / Head : 603-79676515

Perpustakaan Khusus / Special Libraries • Perpustakaan Alam Bina / Built Environment Library, Tel : 603-79676877 • Perpustakaan Kampus Kota / City Campus Library, Tel : 603-26173014 • Perpustakaan Sains Komputer & Teknologi Maklumat / Computer Science & Information Technology Library, Tel : 603-79676319 • Perpustakaan Pergigian / Dental Library, Tel : 603-79677420 • Perpustakaan Pengajian Asia Timur / East Asian Studies Library, Tel : 603-79673840 • Perpustakaan Ekonomi dan Pentadbiran, Perpustakaan Perniagaan dan Perakaunan / Economics & Administration, Business & Accountancy Library, Tel : 603-79673858 • Perpustakaan Pendidikan / Education Library, Tel : 603-79675074 • Perpustakaan Kejuruteraan / Engineering Library, 603-7967-5259 • Perpustakaan Asasi Sains / Foundation Studies in Science Library, Tel : 603-79675864 • Perpustakaan Pengajian India / Indian Studies Library, Tel : 603-79673817 • Perpustakaan Pengajian Islam / Islamic Studies Library, Tel : 603-79676116 • Perpustakaan Pengajian Islam, Nilam Puri / Islamic Studies Library, Nilam Puri, Tel : 609-7126491 • Perpustakaan Bahasa dan Linguistik / Languages and Linguistics Library, Tel : 603-79673092 • Perpustakaan Pengajian Siswazah / Postgraduate Studies Library, Tel : 603-79674635

Kekal Abadi mula diterbitkan pada bulan Mac 1982 (jilid 1, no. 1). Ia diterbitkan 4 kali setahun sehingga jilid 16 (1997). Jilid 17 (1998) dan jilid 18 (1999) diterbitkan sekali setahun. Mulai jilid 19 (2000), Kekal Abadi diterbitkan 2 kali setahun.

Kekal Abadi diindeks dalam LISA. Kekal Abadi was first published in March 1982 with volume 1, number 1. It was published quarterly until volume 16 (1997). Volume 17 (1998) and volume 18 (1999) were published as single issue volumes. Beginning with volume 19 (2000), Kekal Abadi is published twice yearly.

Kekal Abadi is indexed in LISA.

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