City of Fairfax CUE Transit Development Plan (TDP) Update City Council Work Session November 1, 2016 2 Today’s Agenda • Review highlights from system evaluation & needs analysis • Obtain Council’s input on alternatives for public review 3 TDP Overview • Management & policy document to guide CUE improvements over next 6 years • Provides information for state programming • Guided by Transit Advisory Committee, City staff & City Council • Data from 2016 Mason/City Transit Study & stakeholder input 4

System Evaluation – FY11-15 Trends • Ridership decreased 16% to 767,000 • Productivity decreased 13% to 23.4 passengers/hour • CUE operating costs appeared to increase with city management fee added in FY14; same year started receiving NVTA 30% monies • Cost/trip increased 39% to $4.54 • Cost/hour increased 20% to $106 • decreased 23% to 17% • Local subsidy/trip increased to $3 due to increase in Mason contribution & NVTA 30% monies 5 CUE Peer Analysis • DC Region Peers • CUE performed well in ridership productivity & farebox recovery • Among lowest operating expenses & cost/trip, but high cost/hour • Mason Shuttles • CUE has higher productivity & lower cost/trip, but higher cost/hour 6 Rider Profile (from Rider Surveys) • 60% city residents, 40% non-residents • ~30% affiliated with Mason • Nearly half no driver’s license • With driver’s license, 65% no vehicle available • 1/3 are “choice” riders • Majority walk to access CUE, some from Metrorail • Nearly half transfer to Metrorail, 25% walk, 20% transfer to bus • Top trips to work & college/university • Transit info mainly from internet/word of mouth, 15% printed schedules, 15% NextBus 7 Issues & Opportunities • Ridership decline likely due to: • Decreased usage of Vienna Metro & Metrorail overall • Availability of other transportation services & alternative modes • increases • Decreasing gas prices • Low awareness of NextBus • Increase communications & marketing • Better serve older adults • Expand City Wheels service area & eligibility 8

Initial Service Alternatives for Consideration • Service Changes • Modify Gold routing to Bevan Dr. & Fairfax Blvd. • Green Route scheduled deviations to OLLI & Green Acres Center • New Services • Feeder service to Burke Centre VRE • Dining/Shopping circulator from NOVA • Expand City Wheels Program • Partner with Other Modes for First/Last Mile 9

Service Change: Modify Gold Routing to Bevan Dr. & Fairfax Blvd. • Both Gold 1 & Gold 2 • All day service 10

Service Change: Scheduled Deviations to OLLI & Green Acres Center • Green 2 • Midday only 11

New Service: Feeder Service to Burke Centre VRE • Peak periods only • Scheduled to meet trains 12

New Service: Circulator Connecting NOVA to City Dining/Shopping • Lunch period only • 15-20 minute frequency 13

Program Initiatives: Expand City Wheels Program • Expand eligibility to older adults & low income residents • Add Inova Fairfax Hospital & County Government Center as destinations Partner with Other Modes for First/Last Mile Connection • Bike share • Transportation network companies (Uber, Lyft) 14

Initial Organizational Alternatives for Consideration • Add 15 bus shelters with seating • Increase marketing to specific groups, for NextBus, information on transit options • Place dynamic transit info signs at strategic locations • New electronic fare boxes • Reprinting the Transit Guide • Add part-time Transit Planner 15 Next Steps • Get public input on alternatives (intercept surveys) • Refine ridership & cost estimates for selected alternatives • Review Draft TDP with TAC & City Council • Final TDP adoption by City Council