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Oracle Communications Suite Reference Architecture Overview

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Oracle Communications Suite Reference Architecture Overview Oracle Communications Suite Reference Architecture Overview December 2007 Version 1.0 PURPOSE STATEMENT: THIS DOCUMENT PROVIDES AN OVERVIEW OF FEATURES AND ENHANCEMENTS INCLUDED IN: •• ORACLE COMMUNICATIONS BILLING AND REVENUE MANAGEMENT 7.3.1 •• ORACLE COMMUNICATIONS NETWORK MEDIATION 5.1 •• ORACLE COMMUNICATIONS ORDER AND SERVICE MANAGEMENT 6.3 •• ORACLE COMMUNICATIONS OBJECTEL 2.10.1 •• ORACLE COMMUNICATIONS SUBSCRIBER AND SERVICE MANAGEMENT 3.1.6 •• ORACLE COMMUNICATIONS ASAP 5.2.2 •• ORACLE COMMUNICATIONS IPSA 5.1.3 •• ORACLE COMMUNICATION AND MOBILITY SERVER 10.1.3 •• ORACLE APPLICATION INTEGRATION ARCHITECTURE FOR COMMUNICATIONS 2.0 •• ORACLE SIEBEL CRM 7.8.2 IN ADDITION TO DESCRIBING CURRENT GENERALLY AVAILABLE PRODUCT RELEASES, THIS DOCUMENT PROVIDES A STATEMENT OF INTENT OF POSSIBLE FUTURE FUNCTIONALITY. IT IS INTENDED SOLELY TO HELP YOU PLAN YOUR I.T. PROJECTS. Oracle Communications Suite Reference Architecture Overview Page 22 DISCLAIMER: THIS DOCUMENT IN ANY FORM, SOFTWARE OR PRINTED MATTER, CONTAINS PROPRIETARY INFORMATION THAT IS THE EXCLUSIVE PROPERTY OF ORACLE. YOUR ACCESS TO AANDND USE OF THIS CONFIDENTIAL MATERIAL IS SUBJECT TO THE TERMS AND CONDITIONS OF YOUR ORACLE SOFTWARE LICENSE AND SERVICE AGREEMENT, WHICH HAS BEEN EXECUTED AND WITH WHICH YOU AGREE TO COMPLY. THIS DOCUMENT AND INFORMATION CONTAINED HEREIN MAY NOT BE DISCLOSED, COPIED, REPRODUCED OR DISTRIBUTED TO ANYONE OUTSIDE ORACLE WITHOUT PRIOR WRITTEN CONSENT OF ORACLORACLE.E. THIS DOCUMENT IS NOT PARPARTT OF YOUR LICENSE AGREEMENT NOR CAN IT BE INCORPORATED INTO ANY CONTRACTUAL AGREEMENT WITH ORACLE OR ITS SUBSIDIARIES OR AFFILIATES. THIS DOCUMENT IS FOR INFORMATIONAL PURPOSES ONLY AND IS INTENDED SOLELY TO ASSIST YOU IN PLANNING FOR THE IMPLEMENTATION AND UPGRADE OF THE PRODUCT FEATURES DESCRIBED. IT IS NOT A COMMITMENT TO DELIVER ANY MATERIAL, CODE, OR FUNCTIONALITY, AND SHOULD NOT BE RELIED UPON IN MAKING PURCHASING DECISIONS. THE DEVELOPMENT, RELEASE, AND TIMING OF ANY FEATURES OR FUNCTIONALITY DESCRIBED IN THIS DOCUMENT REMAINS AT THE SOLE DISCRETION OF ORACLE. DUE TO THE NATURE OF THE PRODUCT ARCHITECTURE, IT MAY NOT BE POSSIBLE TO SAFELY INCLUDE ALL FEATURES DESCRIBED IN THIS DOCUMENT WITHOUT RISKING SIGNIFICANT DESTABILIZATION OF THE CODE. Oracle Communications Suite Reference Architecture Overview Page 33 Oracle Communications Suite Reference Architecture Overview 1.1. DocumenDocumentt PurposPurposee and IntendIntendeded AudiencAudience...........e..................................................................... 55 2.2. The Oracle Communications Suite - overvoverviewiew........................................................................ 66 3.3. Oracle CommunicatiCommunicationsons Suite FunctFunctionalityionality..........................................................................1212 4.4. Oracle Application Integration Architecture (AIA)...(AIA)................................................. 5050 5.5. IndustIndustryry ReferencReferencee ArchiteArchitecturesctures................................................................................................................5858 6.6. Summary of Application Usage GuidelGuidelinesines ..............................................................................6161 7.7. StandarStandardsds Support....................Support................................................................................................................................................6464 8.8. GlossarGlossaryy of Terms...............Terms.....................................................................................................................................................6666 Oracle Communications Suite Reference Architecture Overview Page 44 Oracle Communications Suite Reference Architecture Overview 1. DOCUMENT PURPOSE AND INTENDED AUDIENCE The purpose of this document is to provide a summary of Oracle’s applications and technologies that addresaddresss the needs of Communication Service Providers. This whitepaper includes an overview of the key features and functionality of each application and also describes a set of example reference architectures that are relevant to the wireline, wireless, and converged IP vertical industry segments. strategicFocus is alsodirection given of to Oracle’s the Oracle end-to-end Application Communicati Integrationons Architecture, Suite. which will play a key role in the future This document is not intended to be a comprehecomprehensivensive dedescriptionscription of the features, functionality and architearchitecturecture of each application in the portfolio, but rather a starting point for further reading and discussions. It is hoped that this document will aid the reader in understanding the benefits that each Oracle application can bring within the broader context of a Communications Service Provider’s total operations infrastructure. The intended audience for this document is Oracle custcustomersomers and internal employees. Oracle Communications Suite Reference Architecture Overview Page 55 22.. THETHE ORACLE COMMUNICATIONS SUITE - OVERVIEW Oracle Communications applications have been developed with the specific needs of communications service providers in mind, and encompass the entire Concept to Cash lifecycle. The core Oracle Communications Suite comprises: •• Oracle Communications Order and Service Management •• Oracle Communications Inventory Management •• Oracle Communications Service Activation •• Oracle Communications Network Mediation •• Oracle Communications Billing and Revenue Management •• Oracle Service Delivery Platform In addition the following Oracle cross-industry applications complement the communications application portfolio to enable streamlined enterprise operations: •• Oracle Siebel CRM •• Oracle Siebel eBilling Manager •• Oracle eBusiness Suite Financials •• Oracle Business Intelligence Suite Oracle’s application portfolio strategy is to invest in the utilization and integration of the core database platform and Fusion Middleware technology stack in all of its applications. This approach enables a productized, pre-integrated and Oracle Communications Suite Reference Architecture Overview Page 66 supported portfolio that supports industry best practices that can be extended to align with the unique needs of service providers. The Oracle Communications Suite is represented in the diagram below. Oracle Communications Billing and Revenue MManagemenanagementt Oracle Billing and Revenue Management provides a single convergent platform for communication service providers to generate, capture, collect and analyse revenue in real-time across any customer type, network, service, geography, and payment method. Billing and Revenue Management features include: •• Pricing Management: Offers pricing flexibility and time-to-market performance •• Customer Management: Supports convergent prepaid and postpaid services in a single subscriber account •• Partner Management: Connects new service partners securely, enabling profitable revenue share •• Online Charging: Real time Charging and Control for Prepaid and Postpaid services •• Real-Time Access: Manages revenues and billing, rates events, updates account balances, and posts financial information in real-time Oracle Communications Network Mediation Oracle Communications Network Mediation is a carrier-class offline mediation solution designed for multi-service, multi-vendor, wireless, IP, and legacy network environments. The application collects raw network data from multi- service networks and transforms it into rich data assets to enable accurate and flexible billing, reporting and analytics. Oracle Communications Suite Reference Architecture Overview Page 77 Oracle Communications Order and Service Management Oracle Communications Order and Service Management orchestrates elaborate back office workflows and processes to fulfill complex service and network orders.. Oracle Communications Inventory Management Oracle currently offers two inventory management solutions: Objectel Oracle Communications Objectel is a multitechnology, multivendor, network inventory management tool that enables the automatic tracking of network assets – physical, logical and functional. Subscriber and Service Management Oracle Commuinications Subscriber and Service Management complements Objectel by providing an accurate and consolidated subscriber centric view into products, subscribers and services. Subscriber and Service Management is based on the TeleManagement Forum’s Shared Information/Data (SID) framework. Oracle Communications Service Activation Oracle Communications Service Activation provides integrated multiservice activation across all technology domains. The application addresses the activation of both high-volume mass-market services and more-more-complexcomplex ‘desig‘designer’ner’ IP based services, using a combination of stateless and stateful activation. Complex activation processes are seamlessly enabled through the integration of two complementary Oracle Communications Service Activation solutions: ASAP Oracle Communications ASAP is a multitechnology, mumultivendorltivendor activation platform forfor high volume, mass market services. IPSA Oracle Communications IPSA is an expert activation engine uniquely focused on delivering QoS-enabled IP-based services. Oracle Fusion MMiddlewareiddleware Service Delivery Platform Oracle’s Service Delivery Platform (SDP) is a comprehensive, standards based software environment for creating new, IP-based communications services. The Oracle SDP extends
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