1587051532Index.Pdf
1532xix.fm Page 344 Monday, October 18, 2004 4:38 PM 1532xix.fm Page 345 Monday, October 18, 2004 4:38 PM I N D E X RSVP, 99–101 Numerics TE, 89–90 traffic-handing mechanisms, 81–83 802.11 networks, QoS, 276 work-conserving queuing, 93–96 agents, 146–147, 192 capture, 234 A embedded, 72 enabling, 148 ABR (available bit rate), 294 profiling, 39 Abstract Syntax Notation One (ASN.1), 147 SAA, 72, 158, 199 access. See also security agreements (SLAs) storage-area networks, 269 Cisco NetFlow, 73–74 transactions, 232 defining, 65–66 access control lists (ACLs), 81, 95 delivery, 66–67 accountability, delivery of service, 133 management, 67–68 accounting, 143 monitoring, 76–77 accounts, transactions, 230 profiling, 74–76 acknowledgments (ACKs), 60, 254 requirements, 68–73 ACLs (access control lists), 81, 95 alarms, 142 active agents, 192 algorithms Address Resolution Protocol (ARP), 236 queuing, 82, 91. See also queuing administration. See also management queue-servicing, 81 APM, 5 alignment, business/technical methodologies, 30–32 benefits of, 16 allocation end-to-end systems, 7 ports, 243 isolation, 7–8 QoS, 297 lifecycles, 9 resources, 80–81, 108–109 monitoring SLAs, 9 amalgamation, 62 overview of, 6 analysis sharing information, 8 business-impact, 124 CRM systems, 74 capacity planning, 183–186 oversight, 26 failure, 181 QPM, 109 modeling, 51 SLAs, 67–68 predictive performance, 15 system, 13 queries, 257–258 TCO, 25 root-cause, 142, 150 tools, 79 SLA compliance, 180 configuration, 83–84 systems, 77 DiffServ, 101–102 TCO, 25–27 FIFO, 92–93 thresholds,
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