31329 ABC Covers 24/10/02 10:57 AM Page 1 NULRPR 01 2002 2001- REPORT ANNUAL AUSTRALIAN BROADCASTING CORPORATION

ANNUAL REPORT 2001- 2002 31329 ABC Covers 24/10/02 10:57 AM Page 2

Contents The ABC Charter

Letter of Transmittal 1 Section 6 of the Australian (ii) the standards from time to time ABC Vision, Mission and Values 2 Broadcasting Act 1983 determined by the Australian Significant Events 3 Broadcasting Authority (ABA) in Programs and Services 5 (1) The functions of the Corporation are – respect of broadcasting services; Board of Directors 8 (a) to provide within Australia innovative and (iii) the responsibility of the Corporation ABC Advisory Council 10 comprehensive broadcasting services of as the provider of an independent Executive Directors 11 a high standard as part of the Australian national broadcasting service ABC Organisation Chart 13 broadcasting system consisting of to provide a balance between Board of Directors Statement 14 national, commercial and community broadcasting programs of wide Audience Appreciation 18 sectors and, without limiting the generality appeal and specialised broadcasting Corporate Governance 20 of the foregoing, to provide: programs; National Interest Initiatives 24 Corporate Plan Performance Summary 25 (i) broadcasting programs that contribute (iv) the multicultural character of the Outcome 1 30 to a sense of national identity and Australian community; and Financial Summary 36 inform and entertain, and reflect the (v) in connection with the provision International Benchmarking 39 cultural diversity of, the Australian of broadcasting programs of The Year Ahead 41 community; an educational nature – the Radio 42 (ii) broadcasting programs of an responsibilities of the States in Television 51 educational nature; relation to education; and New Media 58 (b) to transmit to countries outside Australia ABC Asia Pacific 63 (b) the Corporation shall take all such broadcasting programs of news, current News and Current Affairs 66 measures, being measures consistent affairs, entertainment and cultural Production Resources 72 with the obligations of the Corporation enrichment that will: Development 75 under paragraph (a), as, in the opinion of Content Rights Management 79 (i) encourage awareness of Australia and the Board, will be conducive to the full Enterprises 82 an international understanding of development by the Corporation of Financial Services 84 Australian attitudes on world affairs; and suitable broadcasting programs. Human Resources 87 (ii) enable Australian citizens living or (3) The functions of the Corporation under Corporate Affairs 90 travelling outside Australia to obtain subsection (1) and the duties imposed on Technology and Distribution 95 information about Australian affairs and the Corporation under subsection Outcome 2 98 Australian attitudes on world affairs; and (2) constitute the Charter of the Outcome 3 102 Corporation. Subsidiaries 103 (c) to encourage and promote the musical, Independent Audit report 105 dramatic and other performing arts in (4) Nothing in this Section shall be taken Financial Statements 107 Australia. to impose on the Corporation a duty that Appendices 144 is enforceable by proceedings in a court. (2) In the provision by the Corporation of its broadcasting services within Australia –

(a) the Corporation shall take account of –

(i) the broadcasting services provided by the commercial and community sectors of the Australian broadcasting system;

Designed and produced by Penfold Buscombe Office of Donald McDonald AO Chairman

ABC Ultimo Centre 700 Harris Street Ultimo NSW 2007 4 October 2002 Australia GPO Box 9994 Sydney NSW 2001

Tel. +61 2 8333 5363 Fax.+61 2 8333 2967 abc.net.au

Senator the Hon Richard Alston Minister for Communications Information Technology and the Arts Parliament House CANBERRA ACT 2600

The Board of the Australian Broadcasting Corporation is pleased to present the Annual Report of the Corporation for the year ended 30 June 2002

The report has been prepared in accordance with the requirements of the Commonwealth Authorities and Companies Act 1997 and the Australian Broadcasting Corporation Act 1983.

ANNUAL REPORT PAGE 1 2001-2002 ABC Vision, Mission and Values

Vision • Innovation and Creativity – striving for excellence in the development and Valued and integral to Australia’s culture. presentation of distinctive information Mission and cultural programming content

Guided by the ABC Charter to engage our • Universal Access – ensuring that all audiences with an independent, distinctive Australians can access services that and appealing mix of programming and provide the knowledge required in a content, delivered via multi-platform services. modern information-based society Our Corporate Values • Our People – providing opportunities for our people to grow, personally and We will manage and conduct our business professionally, during their time with the in an effective, efficient and ethical manner, Corporation according to values we share in the Corporation. • Good Governance – demonstrating our accountability for the efficient and effective We value: use of public resources

• The ABC – acting always to support the • Shared Commitment – accepting the role of a national public broadcaster in shared obligation to act responsibly and delivering valued outcomes for the with a commitment to fairness and justice Australian community • Courage – encouraging the leadership and • Editorial Excellence – aspiring to the vision to adapt to change with flexibility, highest standards of accuracy, impartiality integrity and decisiveness. and independence, in reflecting a balanced and broad range of views and interests through adherence to editorial policies and guidelines

ANNUAL REPORT PAGE 2 [ABC VISION, MISSION AND VALUES] 2001-2002 Significant Events 2001

July 2001 September 2001

Sunday morning television national affairs Australian Capital Territory Television program Insiders started on air. 7pm News re-established and ACT Stateline launched. Prime Minister launched The Boyer Collection: Highlights of the Lectures 1959-2000, edited Regional Production Fund announced to by Donald McDonald. source radio and online content from independent artists and producers in Radio Australia Chinese Language Service regional Australia. joined forces with China’s fourth largest radio network, Radio Tianjin, in the first Australia- ABC Classic 100 Poll, an Australia wide China radio talkback program. listeners’ poll, held in conjunction with 24 Hours magazine to find Australia’s 100 A Readers Digest survey named the ABC as most popular pieces of classical music. providing the ‘Most Trusted News and Current Affairs in the Country’. First Gardening Australia Live expo held in Sydney. August 2001 October 2001 Fortieth anniversary of television weekly current affairs program, Four Corners ABC Enterprises launched the first issue of delicious, the ABC’s food magazine. Launch of ABC Kids the ABC’s and Australia’s first digital television multichannel. Federal Election campaign shot in widescreen (16:9) format. The Rage broadband service launched, offering music clips on demand via November 2001 ABC Online. Second digital television multichannel Fly Melbourne TV News and Current Affairs launched together with its companion transferred from Ripponlea to a fully integrated broadband service Fly Screen. multi-media newsroom at the ABC’s Managing Director, Jonathan Shier, left Southbank Centre. the ABC. New local radio programming strategy for regional Australia announced. December 2001 Celebration of one hundred years of radio with historic live broadcasts bringing together ABC Radio’s six networks for the first time.

Fifty new regional program makers to be recruited under the Regional Expansion Project.

ABC Asia Pacific began international television transmission, together with an Internet service providing an Australian perspective on the Asia-Pacific region. News Control Room Southbank Melbourne

[SIGNIFICANT EVENTS ] ANNUAL REPORT PAGE 3 2001-2002 Significant Events 2002

January 2002

Beginning of six month initiative employing six development officers to encourage program ideas from areas outside the main capital city production centres.

NSW bushfire crisis; the ABC provided essential community services through 702 ABC Sydney, 97.3 ABC Illawarra, ABC Central West, ABC South East and 666 ABC

Canberra. Douglas Dimagi (at right), Breakfast Presenter, NBC PNG, with Pius Bonjui, Broadcaster, Pidgin Language Service, February 2002 Radio Australia A new ABC regional office opened at May 2002 Katherine in the Northern Territory. The ABC and Macquarie University launched NewsRadio began 24 hour transmission to the The Australian Word Map, an online project to Gold Coast on 95.7FM. collect regional words and sayings.

Radio Australia agreement with National Radio National program Life Matters Broadcasting Corporation (NBC) of Papua celebrated 10 years on air. New Guinea to carry a number of English and Pidgin programs on the NBC’s national Russell Balding appointed ABC Managing network. Director. March 2002 June 2002

Foreign Correspondent celebrated ten years of First graduation ceremony and launch of the international reporting. ABC as a Registered Training Organisation.

Radio Australia launched Time to Talk, a Introduction of the ABC’s first new digital bilingual (English and Pidgin) educational radio outside broadcast van. series and associated website on governance The weekday mornings television program issues in the Pacific region. Business Breakfast started on air.

April 2002 The first AFC/ABC online documentary project, A Year on the Wing commenced. ANAO Report on the ABC concluded that the Corporation was fulfiling its Charter Completion of the ABC’s seventieth year of obligations. broadcasting (began 1 July 1932). Digital television transmitters commenced in Newcastle and Sunshine Coast.

ANNUAL REPORT PAGE 4 [SIGNIFICANT EVENTS] 2001-2002 ABC Programs and Services

In achieving its vision the ABC delivers ABC Enterprises comprehensive programs and services which • 36 ABC Shops reflect the interests and aspirations of diverse Australian communities. • 82 ABC Centres throughout Australia

The ABC’s services include: • Customer Delivery Service (fax, telephone ABC Radio and mail orders) and ABC Shop Online ABC Asia Pacific • four national radio networks comprising Radio National, ABC Classic FM, Triple J, • an international television and online and ABC NewsRadio (on the service commenced on 31 December Parliamentary and News Network) 2001, broadcasting via satellite and rebroadcast arrangements in the Asia • Radio Australia, an international radio Pacific region. service broadcasting by short wave and satellite to Asia and the Pacific The ABC offers a distinctive range of programming in 16 major genre categories • nine metropolitan radio stations in capital across these services: cities and Newcastle • Arts & Culture • 48 regional radio stations throughout Australia • Business & Finance ABC Television • Children’s

• national analog television service • Comedy

• digital television with analog simulcast in • Current Affairs Adelaide, Brisbane, Canberra, Darwin, • Drama Gympie, Hobart, Illawarra, Manly/Mosman, Melbourne, Nambour, Perth, Sunshine • Education Coast and Sydney • Factual – Contemporary Life, Health, • digital multichannel services in Adelaide, Indigenous, Law, Consumer Affairs & Brisbane, Canberra, Darwin, Gympie, Media, Special Events, and Topical Issues Hobart, Illawarra, Manly/Mosman, • History Melbourne, Nambour, Perth, Sunshine Coast and Sydney • Light Entertainment

• local television in each State and Territory • Music ABC New Media • News

• ABC Online, serving more than 900 000 • Regional & Rural pages of content in narrowband and • Religion & Ethics broadband • Science, Technology, Environment & • New services including interactive Natural History television, multichannelling and other emerging platforms including wireless • Sport

[ABC PROGRAMS AND SERVICES] ANNUAL REPORT PAGE 5 2001-2002 The ABC transmits its programs via: • ABC Television retransmitted via cable subscription services on Foxtel and • 893 terrestrial transmitters around Optus Vision Australia for analog television services, including Self Help and Community • ABC Asia Pacific transmitted on facilities, formerly known as Broadcasting PanAmSat PAS 8 and PAS 2 satellites for Remote Aboriginal Communities across Asia and the South Pacific Scheme (BRACS) • Radio Australia Services via shortwave • 916 terrestrial transmitters around transmission from Brandon in Queensland Australia for analog radio services, and Shepparton in Victoria; Darwin, including Self Help and Community Singapore, Taiwan and the Marianas; facilities, formerly known as Broadcasting PanAmSat PAS 8 and PAS 2 satellites, for Remote Aboriginal Communities and via rebroadcasts on several stations Scheme (BRACS) and outlets in countries across Asia and the Pacific, Europe and North America • a digital satellite service to remote homesteads and communities within • 14 digital terrestrial television services in Australia carrying ABC analog television, Adelaide, Brisbane, Canberra, Darwin, Radio National, ABC Classic FM and Gympie, Hobart, Illawarra, Manly/Mosman, Triple J, eight different regional radio Melbourne, Nambour, Perth, Sunshine services (two each for Queensland and Coast and Sydney (with additional standby Western Australia, one each for New transmitters in Adelaide, Brisbane, South Wales, South Australia, Victoria Melbourne, Perth and Sydney). and the Northern Territory) and NewsRadio and Parliamentary broadcasts on the Parliamentary and News Network

● Moscow Toronto ● London ● ● Brussels New York ● Jerusalem ● ● ● ● Tokyo Washington ● Amman Beijing New Delhi ● ● Bangkok

Jakarta ● ● Port Moresby

● Johannesburg ● Auckland

● ABC international bureaus and correspondents

ANNUAL REPORT PAGE 6 [ABC PROGRAMS AND SERVICES] 2001-2002 Darwin

Darwin Brisbane ◗ ▲ ABC–TV Kununurra ▲ ABC–TV ▼ 105.7 ABC Darwin ▼ 612 ABC Brisbane ◆ Radio National 657 ◆ Radio National 792 ✚ Triple J103.3 ● Cairns ✚ Triple J 107.7 ✹ Classic FM107.3 ● Broome ✹ Classic FM 106.1 ★ NewsRadio (PNN) 102.5 ★ NewsRadio (PNN) 936 ✪ ❖ ABC Shop ●▲ Townsville TQO ✦ ✪ ● Mt Isa ABC Shop ● Karratha ● Mackay

▲● Alice Springs ● Longreach ●▲ Rockhampton ◗ Gladstone ✦ ●Bundaberg ◗ Maryborough ●Maroochydore Toowoomba ● ●Gold Coast

●Geraldton ●Lismore Kalgoorlie ● Tamworth ◗Coffs Harbour Pt Augusta ● ● ● ●Broken Hill Dubbo ● Kempsey Perth ● ● Muswellbrook Pt Pirie Orange ● Newcastle ●Esperance Pt Lincoln ● Renmark ● ▼ 1233 ABC Newscastle ●Bunbury ●Mildura Adelaide ●Wollongong ◆ Radio National 1512 ● Albany Wagga Wagga ● ◗Nowra ✚ Triple J 102.1 Shepparton ◗ ● ✹ Classic FM 106.1 ● Wodonga Horsham ● ✦ ★ NewsRadio (PNN) 1458 Bendigo ● Bega Mt Gambier ● ✪ ABC Shop ● Warrnambool● Sale ◗Morwell

Perth Adelaide Melbourne Sydney ▲ ▲ ▲ ▲ ABC–TV ABC–TV ABC–TV ● ABC–TV ▼ ▼ ▼ ▼ 720 ABC Perth 891 ABC Adelaide 774 ABC Melbourne Burnie ●▲Launceston 702 ABC Sydney ◆ Radio National 810 ◆ Radio National 729 ◆ Radio National 621 ◆ Radio National 576 ✚ Triple J 99.3 ✚ Triple J 105.5 ✚ Triple J 107.5 ✚ Triple J 105.7 ✹ Classic FM 97.7 ✹ Classic FM 103.9 ✹ Classic FM 105.9 ✹ Classic FM 92.9 ★ NewsRadio (PNN) 585 ★ NewsRadio (PNN) 972 ★ NewsRadio (PNN) 1026 ★ NewsRadio (PNN) 630 ❖ WASO ❖ ASO ❖ MSO ❖ SSO ✪ ABC Shop ✪ ABC Shop ✪ ABC Shop ✪ ABC Shop

Hobart Canberra ▲ ▲ Key ABC–TV ABC–TV ▼ 936 ABC Hobart ▼ 666 ABC Canberra Metropolitan Services Regional Services ◆ Radio National 585 ◆ Radio National 846 ▲ ABC Television production centres ● Regional Radio Studios ✚ Triple J 92.9 ✚ Triple J 101.5 ▼ Metropolitan Radio ◗ Regional Studio outposts ✹ Classic FM 93.9 ✹ Classic FM 102.3 ★ ★ ◆ Radio National ▲ Television Production Centres NewsRadio (PNN) 729 NewsRadio (PNN) 1440 ❖ ✪ ✚ Triple J youth network ✦ Radio Australia Transmitters TSO ABC Shop ✪ ABC Shop ✹ ABC Classic FM ★ NewsRadio on the Parliamentary and News Network ❖ State Symphony Orchestra ✪ ABC Shop ABC programs and services in Australia

[ABC PROGRAMS AND SERVICES] ANNUAL REPORT PAGE 7 2001-2002 ABC Board of Directors

Donald McDonald AO Director of ABC Funding, Finance and Support Services having joined the ABC in early 1996. Donald McDonald has been involved in the He holds a Bachelor of Business Studies and administration of arts enterprises for over a Diploma of Technology (Commerce), is a 30 years including Sydney Theatre Company, Fellow of CPA Australia and has had a Musica Viva Australia and Vogue publications. distinguished career in public sector financial He was chief executive of the Australian management and administration. He has held Opera for ten years until his retirement in senior financial management positions within December 1996. major NSW public sector organisations and He is Chairman of The Really Useful Company has had extensive experience in financial and (Aust) Pty Ltd, a Director of Focus Publishing executive general management, accounting, Pty Ltd, and a member of the Board of the auditing and capital works programming in a University of New South Wales Foundation. number of organisations.

He has recently published The Boyer Michael Kroger Collection, a selected anthology of the Boyer Michael Kroger is the Chief Executive of JT Lectures since their inception in 1959 to 2000. Campbell & Co Pty Limited and has extensive Judith Sloan experience in management, banking and finance, media, communications and law. Professor Sloan is currently on leave from Flinders University of South Australia. She is Ramona Koval a part-time Commissioner of the Productivity Ramona Koval Staff elected Director from Commission, a Director of Santos Ltd, Mayne June 2002, presents and produces the weekly Ltd, SGIO Insurance Ltd, and Chair of SGIC ABC Radio National program Books and Holdings Ltd. Writing, and has co-presented Australia Talks Russell Balding Books, the monthly talk-back national book club for the past two years. She is also a Appointed Acting Managing Director on freelance columnist and newspaper feature 8 November 2001 and Managing Director on writer and is the author of one novel, 29 May 2002, Russell Balding was previously Samovar, and three books of non-fiction.

Donald McDonald AO Russell Balding Ramona Koval Appointed ABC Appointed Managing Staff elected Director Chairman in July 1996, Director 29 May 2002. from June 2002 for a Donald McDonald was Judith Sloan Michael Kroger two year term. re-appointed Chairman Appointed a Director Appointed a Director on 24 July 2001 for a from 9 August 1999 and for a five year term from second five year term. Deputy Chairman from 5 February 1998. 8 September 2000 for four years.

ANNUALANNUAL REPORTREPORT PAGE 8 [ABC BOARD OF[ABC DIRECTORS CHARTER] 2001-2002 Ross McLean Maurice Newman AC Ross McLean is the Deputy Chief Executive Maurice Newman is Chairman of the of the Chamber of Commerce and Industry Australian Stock Exchange Limited and of Western Australia, Member of the Board of Acrux Limited. Management of Western Australian Municipal Self His career spans forty years in stockbroking Insurance Scheme, Director of Coventry Group and investment banking, including as Ltd, and Chairman of the Board of Management Managing Director in 1984, and Executive of the Fremantle Football Club (AFL). Chairman from 1985 until 1999 of what is John Gallagher QC now the Deutsche Bank Group in Australia. He was also Chairman of Deutsche Asset John Gallagher’s practice involves civil and Management (Australia) Limited from 1997 criminal law. His experience encompasses until 2000. environmental, town planning, heritage, licensing, broadcasting tribunal, valuation and general commercial cases. He is the author of the 1990 Australian Supplement of Licensing Laws in Halsbury’s Laws of England, and articles on town planning practice, Retired Directors compensation and licensing matters. Leith Boully Leith Boully, who lives in regional Queensland, holds qualifications in rural science and business studies. She is Director of the Boully Pastoral Company, Chair of the Community Advisory Committee of the Murray Darling Basin Ministerial Council and Director of the Jonathan Shier Ian Henschke Managing Director Staff Elected Director Land and Water Resources Research and 2000-2001 2000-2002 Development Corporation.

John Gallagher QC Maurice Newman AC Appointed a Director Appointed a Director for a five year term for a five year term Ross McLean from 9 December 1999. Leith Boully from 20 December Appointed a Director Appointed a Director 2000. for a five year term from for a five year term 9 August 1999. from 11 October 2000.

[ABC CHARTERBOARD OF] DIRECTORS ] ANNUALANNUAL REPORTREPORT PAGE 9 2001-2002 ABC Advisory Council

The ABC Advisory Council was established also reviewing previous reports on Youth under the provisions of the ABC Act to provide Programming, News and Current Affairs advice to the Board on matters relating to and Sports. Council has continued to make broadcasting and television programs of the recommendations to the Board on various Corporation, ‘either on its own initiative or at aspects of ABC programming and to meet the request of the ABC Board’. with Executive Directors. The Chairman and the Managing Director regularly attend Council The twelve members of the Council are meetings. The Convenor of the Advisory appointed by the ABC Board for a period of Council is also a member of the ABC Board’s up to four years. Invitations to the public to Advisory Council Subcommittee and meets apply to join the Council are made through with the subcommittee after each Advisory promotions on ABC Radio and Television. Council meeting. The Board Advisory Council This year Mr Glyn Parry of Western Australia, Subcommittee also meets annually with the Ms Sascha Walkley of NSW and Mr Phil Wood Council. of Tasmania joined the Council. A summary of the Council’s recommendations The Advisory Council work plan for this year made this year, together with responses from includes subcommittees focusing on Arts ABC management are in Appendix 16. and History programming. Council is

ABC Advisory Council – August 2002 Back row from left to right: Mrs Carole Miller, Ms Sascha Walkley, Mr Nick Moraitis, Mrs Lorna Condie, Ms Francesca Beddie, Mr Phil Wood, Ms Anita Turner, Mr Glyn Parry. Seated from left to right: Mr Jeff Heath, Ms Deborah Klika (Convenor), Sir John Yocklunn, Mrs Rosemary Champion.

ANNUALANNUAL REPORTREPORT PAGE 10 [ABC ADVISORY[ABC CHARTERCOUNCIL] 2001-2002 ABC Executive Directors

Geoff Crawford CVO programming roles including journalist and Director of Corporate Affairs news producer. Positions held at the ABC include Head of News and Current Affairs Geoff Crawford joined the ABC as Director of Queensland from 1990-92 and Network Editor Corporate Affairs in May 2002. Prior to that, of the 7pm News Sydney from 1993-97. he worked for twelve years at Buckingham Management roles have included General Palace, the last four of them (1997-2000) as Manager Local Content Development and the Queen’s Press Secretary. From 1993 to Development Manager Local Television. 1996 he was also media adviser to Diana, Princess of Wales. Geoff was born and Colin Knowles educated in Sydney. He joined the Department Director of Technology and Distribution of Foreign Affairs and Trade in Canberra in Prior to joining the ABC in 1997, Colin 1974, working in a number of areas within the worked at the Australian Broadcasting Department, as well as undertaking overseas Authority as the General Manager of Planning postings to the Middle East and Pacific regions. and Corporate, and was responsible for Grahame Grassby development of digital broadcasting strategies Acting Director of ABC Enterprises for Australia. He has been actively engaged (part of the year) in developments in digital broadcasting technology from both the regulatory and Since joining ABC Enterprises in 1984, engineering perspectives since 1983. Grahame Grassby has held a number of Colin has over 30 years experience in the senior business management positions. broadcasting, telecommunications and In 1999 Grahame was appointed General engineering industry and has degrees in Manager Consumer Publishing, with Communications Engineering, Management responsibility for Enterprises’ consumer and Business Administration. product business units and associated sales and marketing. Andrew Lean Director of Production Resources Sue Howard Director of Radio Andrew was appointed Director of Production Resources in 2000. Prior to joining the ABC, Sue Howard was born and educated in he was Director of Production for the Seven Melbourne. Before embarking upon a career in Network. Andrew worked for the Seven radio, she worked in the publishing industry Network for 23 years. and as a teacher. Sue has worked in the radio industry for over 20 years, joining the ABC as Sandra Levy a radio presenter in 1986. Between then and Director of Television taking a management role in 1995, she has Sandra Levy was appointed the Director been a broadcaster with Radio National, of Television at the ABC in June 2001. She ABC Classic FM and Local Radio. She was rejoins the network with a long and impressive appointed Director of ABC Radio in July 2000. list of production credits, some of which Helen Hughes include A Difficult Woman, Come in Spinner, Director of Development True Believers, Police Rescue, Secret Men’s Business and GP. Some of her feature films During a 20 year career in broadcasting, include Serenades, The Well, and High Tide. Helen Hughes has worked in a range of

[ABC EXECUTIVE DIRECTORS] ANNUAL REPORT PAGE 11 2001-2002 Sandra was part of the independent the entire ABC in 1996. Colin has played a production house Southern Star for ten years key role in the evolution and negotiation of and before that, the Head of Drama at the ABC enterprise agreements and acted as ABC from 1986-1989. She has served as a the Corporation’s advocate prior to his board member with the AFFC, the AFC and appointment as Director of Human Resources the AFTRS. in June 2001. Colin has studied employment Lynley Marshall law, organisational behaviour, personnel management and has senior level Director of New Media and Digital Services management experience in all disciplines Lynley Marshall has over 15 years experience of human resources. in the broadcasting industry and prior to joining the ABC as Director of New Media, David Pendleton Lynley held a series of senior business Director of Finance & Support Services positions in new media, radio and television David Pendleton joined the ABC as General in New Zealand. Lynley’s last position in New Manager, Group Audit in 1996. He went Zealand was as Director of the Independent on to become General Manager Financial Business Units of The Radio Network. Operations and Accounting and later Head of Previous roles include GM of The Radio Finance. He was appointed to the position of Bureau and GM of TVNZ Enterprises. Director of Finance and Support Services in Colin Palmer February 2002. Prior to joining the ABC, David held senior management positions in the NSW Director of Human Resources public sector at the NSW Roads & Traffic Colin Palmer joined the ABC in 1974 and Authority and State Super Investments & went on to manage industrial relations in Management Corporation. the television division in 1988 and later for

Pictured from left to right: Sue Howard, Helen Hughes, Lynley Marshall, Grahame Grassby, Max Uechtritz, Robyn Watts, Colin Knowles, Russell Balding, Dave Pendleton, Sandra Levy, Colin Palmer, Drew Lean, Geoff Crawford.

ANNUAL REPORT PAGE 12 [ABC EXECUTIVE[ABC DIRECTORS CHARTER] 2001-2002 ABC Organisation Chart

ABC BOARD

Managing Director Russell Balding Content Group Operations Group

Deputy Director of Director of Radio Managing Director Television Sue Howard (vacant) Sandra Levy Director of Director of Finance & Corporate Affairs Director of News Director of Support Services Geoff Crawford & Current Affairs New Media and David Pendleton Max Uechtritz Digital Services Lynley Marshall Director of Director of Technology Production Director of Content Director of & Distribution Resources Rights Management Development Colin Knowles Drew Lean Robyn Watts Helen Hughes A/Director of Director of ABC Asia ABC Enterprises Human Resources Pacific Project Grahame Grassby Colin Palmer John Doherty State Directors Representative Rob Batten

Max Uechtritz Robyn Watts Director of News and Current Affairs Director of Content Rights Management

Max Uechtritz has been Director of News Robyn Watts has been Director Content and Current Affairs since June 2000. Max was a Rights Management since July 2000. Robyn prominent and award winning ABC international was formerly CEO of Southern Star Sales, correspondent having postings in London (twice) one of four divisions of Australian’s leading and Washington. He reported the massacre in independent production, distribution and China’s Tiananmen Square, the collapse of the manufacturing company and a division she Soviet Union and wars in the Gulf and the established for the company. Prior to this Balkans. Max was Network Editor of ABC TV Robyn was Director Marketing and Distribution News (1995-96) and National Editor (1997-99). at Film Australia and Marketing Manager of the Sydney based Distribution Division of the Doug Walker Tasmanian Film Corporation. Acting Director of ABC Enterprises (part of the year)

Doug Walker joined the ABC in 1990 as Manager of ABC shops. Shortly afterwards, he was appointed to the position of Head of Retail.

[ABC ORGANISATION CHART ] ANNUAL REPORT PAGE 13 2001-2002 Statement by ABC Board of Directors

Nationally and globally, the climate for Executive Change – broadcasting is marked by increasing A New Managing Director competition and great uncertainty. In November 2001, Jonathan Shier left The ABC has contended with significant the ABC. Russell Balding, Director of Funding, change in the past year. The television Finance and Support Services, was appointed industry’s evolution towards digital has been Acting Managing Director. An extensive hesitant. The competition in radio is renewed executive search for a new Managing and vigorous. Director began.

Federal policy reviews of cross-media Upon completion of selection and interview ownership and datacasting are in train. processes, the Board unanimously appointed The ACCC began its examination of the Russell Balding as ABC Managing Director on proposed Foxtel/Optus merger and its effect 29 May 2002. on the future of pay television. The ABA has proposed new Australian content standards. Changes In Corporate Governance The potential impact of each of these events is not easily anticipated. The constant of change In October 1999, the Board endorsed reforms requires a flexible and dynamic managerial in corporate governance of the ABC. Its setting. discussion paper – The ABC: Of Unique Value, and Value for Money – focused on key policy The ABC has, through programs that have areas of: deeply connected with Australians, been an important part of the nation’s past and its • program accountability and performance spiritual, intellectual and creative life. targets;

The strategic direction set by the Board during • independent complaints handling and the past year has sought to encourage a editorial guidelines to ensure accuracy, supportive background for the ABC’s talent, balance and impartiality; energy and program making expertise. This • meeting the needs of regional Australia; will ensure that for the years ahead, the ABC retains its place in Australian life as • and international broadcasting activities. ‘everyone’s ABC’.

1932 Australian Broadcasting Commission inaugurated 1934 1935 by Prime Minister ABC hired its first Schools broadcast Joseph Lyons. Journalist. began.

ANNUAL REPORT PAGE 14 [BOARD OF DIRECTORS’ STATEMENT] 2001-2002 Guided by this paper, ABC management Revitalised ABC International accelerated new governance practices Broadcasting throughout the Corporation during 2001-2002. The ABC’s Asia Pacific television service New Programming For commenced transmission on 31 December, Regional Australia 2001. Broadcasting throughout the Asia Pacific region, ABC Asia Pacific is With additional funding provided by the May programmed and managed by the ABC and 2001 Federal budget, ABC Radio recruited 46 funded by the Department of Foreign Affairs staff for 32 stations across regional Australia. and Trade. It was the largest single recruitment of new talent to the ABC in more than two decades. ABC Asia Pacific, along with a continually revitalised Radio Australia, enables the ABC This enabled the creation of 6 000 extra hours to deliver on the ABC’s Charter obligation to of original programming for ABC local radio. international broadcasting. New radio stations planned in Wagin and Ballarat will add a further 4 000 hours per year. In a further boost to Radio Australia’s audiences, an historic agreement was signed Fifteen new radio shifts were introduced, each with Radio Guandong. Radio Australia’s reflecting the needs and interests of regional Chinese broadcasts will now reach an communities. Extra rural reporters were placed additional potential audience of over in key locations. Eighteen recruits were trained 70 million. in cross-media to provide content for ABC Online’s ‘The Backyard’ site, a valued and popular component of local radio.

1939 ABC Weekly published offering full programming details in most States (1956 edition pictured). 1936 ABC began establishing Opening of Australia 1940’s 1940’s studio orchestras in all Calling (later Radio Women announcers ABC mobile units in all States. Australia). during war years. major theatres of WWII.

[BOARD OF DIRECTORS’ STATEMENT] ANNUAL REPORT PAGE 15 2001-2002 ABC Innovation – Australia’s First Indeed, one in two Australians (49%) regard Digital Television Multichannels the ABC as a ‘very valuable service’ – an improvement of 8% since 1999. ABC Kids began on 1 August 2001. Created for Australian children and early teens, it New Editorial Policies, Improved specialises in entertaining and popular Complaints Management children’s programming, from 6am to 6pm. The ABC Editorial Policies review was The companion channel Fly, created for completed during the year. New Editorial teenagers and young Australians began on Policies will be rolled out in the latter half 1 November, broadcasting from 6pm to 6am. of 2002. The ABC took the opportunity of this new Revisions and updates reflect changes in technology to address future audiences, both the media environment and community allocating each new channel to programming expectations of the ABC. for young viewers. The ABC has strengthened complaints Significantly, these were Australia’s first digital management in the new Editorial Policies. television multichannels – launched by the This will enable it to identify, respond to and ABC, they provide further incentive for report on complaints in a more transparent Australia’s transition to digital. and objective manner.

Value And Quality – The new complaints system will be actively Fulfiling The ABC Charter promoted to ABC audiences. Prior to approval Continuing growth in ABC audiences during by the ABC Board, the Editorial Policies were the year ran parallel with its increased scrutinised by the St James Ethics Centre. appreciation by Australians, as revealed by a Digital Studios And Equipment: survey of the ABC conducted by Newspoll Capital Commitments during June 2002. In a continuing program of capital investment, In 2002, nine out of ten Australians (91%) preparing the ABC for the digital future, the believe the ABC provides ‘a valuable service Board approved funding for new studios and to the community’ a rise of 5% since 1999. facilities in East Perth. This development will

1941 1942 Children’s sessions, Legislation – Kindergarten Of The Air Australian 1942-43 1945 and the Argonauts Club Broadcasting Act 1 544 ‘war effort’ The Country Hour established. enacted. talks on ABC Radio. commenced.

ANNUAL REPORT PAGE 16 [BOARD OF DIRECTORS’ STATEMENT] 2001-2002 include digital television services, news and Yet, despite this troubled economy, the nation current affairs, radio and online production, created the ABC. When hope was in short and a television production studio and supply, a hope was created: that public support facilities. broadcasting was a chance to enrich all our lives. Construction of the collocated radio & television newsroom in Ultimo, Sydney was The ABC has not lost sight of the ambition or completed in late June, along with the the hope of 1932, and is today supported by television current affairs studio and associated immense public goodwill built up over these production support areas. It is anticipated that past seventy years. Seventy years on, the these facilities will be fully operational by early ABC is an energetic and stimulating presence 2003, upon completion of digital equipment at the centre of Australian life.” installation. The Board commends this report to the Further collocation of Canberra facilities, again Parliament and the people of Australia. enabling more efficient sharing of resources, Donald McDonald AO Chairman commenced during the year. Judith Sloan Deputy Chair Seventy Years of the ABC Russell Balding Managing Director The ABC in 2002 has now been informing, educating, and entertaining the nation for Michael Kroger Director seventy years. In speaking about the ABC’s Ross McLean Director foundation and its role in contemporary Australia, Managing Director Russell Balding John Gallagher QC Director said: Leith Boully Director

“When we look back to the year the ABC Maurice Newman AC Director began, 1932, we see a year in which the country was struggling. The Depression Ramona Koval Staff Elected Director was at its peak and unemployment more than 30%.

1946 Legislation 1947 1948 to broadcast ABC’s independent ABC funded direct 1949 Parliament when national news service from Parliamentary Blue Hills radio serial in session. inaugurated. appropriations. first broadcast.

[BOARD OF DIRECTORS’ STATEMENT] ANNUAL REPORT PAGE 17 2001-2002 Audience Appreciation

The ABC uses a variety of methods to assess ABC Television audience support for programming, such as Almost eight in ten Australians (78%) believe ratings and direct feedback through phone the quality of programming on ABC Television calls, letters and emails. In recent years the is good, up on 1998 and 1999 (75%). Only ABC has also employed Newspoll to conduct half as many (43%) express this view about audience appreciation surveys to provide an commercial television. overview of community attitudes about the ABC and the commercial media. In June 2002 92% of heavy ABC Television users rate the telephone interviews were conducted quality of programming on ABC Television as nationally among 1900 people aged 14 and good. 62% of this group regard the quality of over. Newspoll conducted similar surveys in programming on commercial television as poor. 1999 and 1998. A large majority (71%) also believes ABC Overall Survey Results 2002 Television does a ‘good job’ in terms of the number of shows it provides that they The vast majority (91%) of Australians believes personally like to watch. Only 51% feel this the ABC provides a valuable service to the way about commercial television. community, with one in two (49%) believing the ABC provides a very valuable service. Similar ABC Radio high levels of support have been achieved in Six in ten (59%) of Australians believe ABC each year of the Appreciation Survey, although Radio provides good quality programming, the levels in 2002 were slightly higher than while 53% believe commercial radio offers the those recorded in 1998 and 1999. same. ABC Radio achieved very similar 100 results in 1998 (58%) and 1999 (60%). 91% 88% 86% 80 93% of heavy ABC Radio listeners regard the quality of programming as good. Heavier 60 49% users were also more likely to be critical of 44% 42% 40 commercial radio, with 46% rating the quality of commercial programming as poor. In 20 country and regional areas 65% believe that ABC Radio provides good quality 0% 19981999 2002 programming, whereas only 52% say the same of commercial radio. In the five major Very Valuable Total Valuable

Overall Value of the ABC

1956 ABC broadcasts the 1956 Melbourne 1956 1956 Olympic Games. Outside Broadcast 1953 ABC’s Television Van built for the The Television Act started in Sydney ABC offices opened in London, New York Olympic Games 1953 was passed. and Melbourne and Port Moresby. first operates.

ANNUAL REPORT PAGE 18 [AUDIENCE APPRECIATION] 2001-2002 mainland capitals 56% believe ABC Radio use the ABC website regularly or from time to provides good quality programming compared time for news and current affairs information. with 52% for commercial radio. Coverage of Country and The results for Radio cannot be compared Regional News and Information directly with the results achieved by ABC In relation to coverage of regional/country Television, as radio is a highly fragmented issues, the ABC rates highly in both medium with distinctly different consumption metropolitan and country areas, with about and usage patterns. 75% of people irrespective of location believing ABC Online the ABC does a good job of covering the country. This compares very favourably with A total of 18% of Australians have used the perceptions of commercial media’s coverage of ABC website, up from 12% in 1999 and 8% in country/regional issues, with only 35% of people 1998. 90% of the site’s users believe it provides in metropolitan areas and 48% in country areas good quality information – up from 83% in (down sharply from 60% in 1999) believing the 1999. Nationally among Internet users, 19% commercial media does a good job.

Balanced and Even-handed Balanced and Even-handedness of Specific Programs The issue of being ‘balanced and Good Poor Don’t even-handed’ when reporting News Job Job Know/ and Current Affairs was explored at % % Neither an overview level where 79% of the % community believed the ABC was doing Television a ‘good job’. 7pm News 95 3 2 Between 86% and 95% thought key 7.30 Report 89 7 4 programs did a good job at being Radio balanced and even-handed. The table across illustrates these results. AM/PM 89 3 8 The World Today 86 2 12

1961 The start of the Education program University of the Air. 1959 1960 1961 On ABC Television, ABC Television Direct television relays The weekly current Mr Squiggle and began in all other between Melbourne and affairs program Four 6 O’clock Rock airs. states. Sydney. Corners began.

[AUDIENCE APPRECIATION] ANNUAL REPORT PAGE 19 2001-2002 Corporate Governance

Australian National Audit Office – On 24 April, the Board endorsed an ANAO ABC Performance Audit Implementation Plan intended to ensure appropriate Corporation-wide coordination The Australian National Audit Office (ANAO) of follow-up work. The Corporation set up an tabled in Parliament the findings of a year long implementation structure to include: review of Corporate Governance in the Australian Broadcasting Corporation on • Implementation Steering Committee, 8 April 2002.1 It reviewed the ABC’s corporate chaired by the Managing Director and also governance framework against better practice comprising a Board Director and the models, examined the approach of the ABC ABC’s Chief of Corporate Planning and Board and management in setting and Governance (to meet quarterly or implementing strategic directions, and otherwise as required) examined the Corporation’s performance • Inter-Divisional Working Party, chaired by information framework. the Chief of Corporate Planning and The ANAO acknowledged the recent work on Governance, comprising nominees of corporate governance issues undertaken in Divisional Executive Directors response to a 1999 Board discussion paper • Board Progress Reports on a quarterly basis. by the Chairman, The ABC – of Unique Value and Value for Money. ABC Board

In the ABC’s formal response to the report, The ANAO found that ABC Board policies the Board noted the ANAO had found and practices generally conformed to ‘better no evidence of failure by the Corporation principles and practice guidelines’, published to comply with its Charter obligations. by the Auditor-General in 1999, or that steps It welcomed the audit team’s overall had been taken to more closely align them endorsement of directions in the ABC’s with the Guide. During the period of the corporate governance. The ABC agreed performance audit, the Board published a with all 14 audit recommendations to further statement to more formally delineate its role improve corporate governance, commenting in strategy-setting from that of the Managing that implementation would be subject to a Director, adopted Guidelines for ABC Directors progressive rollout. in the form of a single document outlining

1. ANAO Audit Report No.40 2001-2002, http://www.anao.gov.au 1965 Bill Kennard’s logo 1962 design based on Videotape recording the waveform of an 1965 -1972 1967 equipment installed oscilloscope was ABC correspondents ABC Television Current Affairs in all capitals. adopted. covered the Vietnam War. broadcast This Day Tonight.

ANNUAL REPORT PAGE 20 [CORPORATE GOVERNANCE] 2001-2002 relevant policies and standards of conduct, Strategic Support and agreed to undergo an initial exercise in Several specialist units exist to provide self-evaluation. strategic support to the Board and Managing Management Structure Director in corporate governance. The Corporate Planning and Governance unit, Subject to policies and directions determined located within the Corporate Affairs Division, by the Board, the Managing Director is coordinates corporate and divisional planning responsible for managing the affairs of the processes, corporate performance reporting, Corporation, including a leading role in the industry analysis and corporate policy. The process of strategy formulation, planning and Finance and Support Services Division performance evaluation. The ANAO concluded operates two units to support enhanced that the organisational structure of the ABC Corporation-wide performance: Business positioned the Corporation well to implement Development and Performance; and Risk the Board’s strategic directions. In December, Planning. the Board announced that Acting Managing Director Russell Balding would take up the new Planning and Performance position of Deputy Managing Director once a Reporting new Managing Director had been appointed. Following Mr Balding’s appointment as In August 2001, the Board adopted a Managing Director, the role of Deputy new three-year Corporate Plan, which the Managing Director remained vacant and ANAO noted had the potential to ‘produce subject to further consideration by the Board. real improvement in the governance and performance of the ABC’. Performance reports The Managing Director chairs fortnightly against the Corporate Plan are provided to the meetings of Executive Directors. In addition Board twice yearly. Divisional Plans, informed the following meetings of Executive Directors by corporate objectives and strategies, are are held fortnightly: Operations, Content and approved by the Managing Director. Executive Corporate Development. A Marketing and Directors provide quarterly performance reports Communications group also meets fortnightly. against their Divisional Plans. Through these meetings the Executive Management of the Corporation considers issues and determines directions to be taken. 1970’s Co-production with independent producers 1970 began, to meet high cost ABC’s microwave of TV drama production. 1967 television system opened 1970’s ABC Radio broadcast linking Eastern and Grahame Bond in Countdown on national AM and PM. Western Australia. the Aunty Jack Show. television.

[CORPORATE GOVERNANCE] ANNUAL REPORT PAGE 21 2001-2002 International Benchmarking Risk Management

Work continued within an international The Board adopted an integrated Risk group of eight national public broadcasters to Management policy to provide a Corporation- develop the first system in the world to wide approach to the identification, provide a common benchmarking currency assessment, management and reporting of for national public broadcasters. The ABC risk. The Risk Management policy is integrated now hosts an information repository on behalf with corporate planning processes, of the international group to enable each governance reporting and internal audit participating organisation to compare its activities. performance with the group average. Initial Internal Audit comparisons demonstrate strong performance by the ABC in relation to the group average. The ABC Board Audit Subcommittee met six (See pages 39-40) times during 2001-02. At each meeting the Head of Group Audit provided a report Accountability summarising all relevant activities during the The new Managing Director re-affirmed the period in accordance with the Strategic Audit Corporation’s commitment to further improving Plan. Details are set out in Appendix 5. standards of corporate governance and the Fraud Control direct accountability of senior management. From May, each Executive Director was In accordance with the Commonwealth Fraud required to provide a monthly Governance Control Guidelines 2002, the Managing Report to the Board, separate from the Director certifies that the ABC has prepared regular divisional Activity Reports. fraud risk assessments and fraud control plans; and that they comply with the Commonwealth fraud reporting requirements.

1974 1976 First ABC Shop 24 hour rock station opened. 1975 2JJ began (now Colour television 1975 Triple J). The parody, began in Australia. ABC Women’s Co-op Norman Gunston begins broadcasting ABC-FM Stereo Show starring Garry The Science Show The Coming Out began. (Now ABC McDonald airs. began on radio. Show on radio. Classic FM).

ANNUAL REPORT PAGE 22 [CORPORATE GOVERNANCE] 2001-2002 Ethical Standards Complaints Management

All ABC staff are bound by a statement of The Corporation continued to develop an workplace and conduct principles: ABC improved complaints management system in Workplace Values and Code of Conduct. order to identify, respond to and report on The Code outlines the principles of conduct complaints in a more transparent and impartial to be observed by ABC staff in keeping within manner. When fully implemented in 2002-03, the ethical standards expected of and by the improved complaints management system the Corporation. It sets out specific conduct will channel all complaints through the requirements and provides information corporate Audience and Consumer Affairs on issues of judgment both within the unit. The system includes a function of workplace and when staff are representing Complaints Review Executive performed by a the Corporation externally. Employees are senior executive who is independent of also bound by ABC Editorial Policies in relation program departments. It will provide a to programming standards consistent with centrally coordinated monthly report to the requirements set out in the ABC Act and Board on complaints regarding accuracy, Charter. A major review of Editorial Policies impartiality and independence. Complainants continued during the year. who are not satisfied may still refer matters to the ABC’s Independent Complaints Review Panel and/or the Australian Broadcasting Authority in the case of alleged violations of the ABC Code of Practice. Details of audience contacts and complaints in 2001-02 are set out in the Corporate Affairs Section. The enhancements to be implemented in 2002-03 build on the work of recent years to improve the ABC’s public accountability and transparency.

1986 1980 1981 State-based ABC moves 2JJ becomes 1985 television current into satellite Triple J and moves Radio Social History affairs program broadcasting. to FM band. unit began. 7.30 Report began.

[CORPORATE GOVERNANCE] ANNUAL REPORT PAGE 23 2001-2002 National Interest Initiatives

In 2001-02 the Federal Parliament began In supporting the proposal, the Government providing the ABC with an additional $17.8 and Parliament provided the first real increase million per annum over four years. The money in ABC funding for content since the mid- is being used to fund a range of National 1980s. The ABC Board endorsed a number of Interest Initiatives proposed by the ABC in a major initiatives for the first year such as the submission to the Government in 2000-01. establishment of a new regional radio station at Ballarat, about 6,000 hours of new local The ABC nominated four priority areas of radio content in regional areas, the television programming and content: community forum program Australia Talks, • Television, radio and online services for business programs on ABC Radio and regional and rural Australia (the single Television (Business Breakfast), and a one- biggest component) off project over six months to identify and potentially develop programming ideas from • Business and the economy smaller states and territories and regional • Children and parents areas.

• One-off trial of a new media-based The reports of Radio, Television and New curriculum support service for schools. Media provide additional information about the use to which the National Interest Initiatives funds have been put.

1992 1990’s 750 000 Revival of Australian Australians comedy with the attend events 1987 Gillies Report, held to celebrate 1994 1995 Indigenous Program D Generation and the ABC’s 60th Southbank Centre ABC NewsRadio unit established. Mother & Son. anniversary. opens in Melbourne. commenced.

ANNUAL REPORT PAGE 24 [NATIONAL INTEREST INITIATIVES] 2001-2002 Corporate Plan Performance Summary

The Board adopted a new Corporate Plan Objective 1 2001-04 structured around four Objectives Relevance and Appeal representing the key elements of ABC performance. This Corporate Plan Build and retain audience share and reach Performance summary includes reference to through multi-platform programming and key areas of ABC activity. Other performance content that is appreciated by a broad information is provided under Outcomes and range of communities of interest and need. Outputs and in Divisional reports. Audience Share and Reach

Information about audience share and reach for ABC Television, Radio and New Media is provided under the Outcomes and Outputs section of the Annual Report.

Research, Development and Consultation

Following a major review of Audience Research functions, a minimum funding benchmark of $3.7 million pa was to be applied from July 2002, pending development of a new strategic work plan for the 2003-06 triennium.

To help inform management decision-making, individual Executive Directors attended meetings of the ABC Advisory Council, in addition to regular attendance by the Managing Director; and Executive Directors provided written responses to Council recommendations pertaining to their divisions.

2000 2001 ABC Local Radio Programs marking the network provided Centenary of Federation 1998 1999 continuous coverage on all ABC platforms. Television Innovative television of the Sydney 2000 Broadcasting drama series Olympics, the Radio National’s Services (Digital SeaChange attracts biggest Local Radio marathon broadcast Conversion) Act. a wide audience. broadcast ever. 100 Years in a Day.

[CORPORATE PLAN PERFORMANCE SUMMARY] ANNUAL REPORT PAGE 25 2001-2002 Audience and Community Contacts All ABC radio networks have increased the amount of content available through audio-on- The Audience and Consumer Affairs unit demand via the Internet. Triple J increased its progressively implemented measures to available content by 55%, providing an improve the management and reporting of average of seven hours of new audio per audience and community contacts with the week. Classic FM provided 40 hours per ABC. These included the development of a month by June, double the amount available comprehensive online site, Contacting the in March. Radio National offered 91.6% of its ABC, and databases to better capture data for original programming by June, an increase of analysis and reporting. Details of 110 230 more than 30% since November. The audience contacts dealt with by Audience and international service, Radio Australia, provided Consumer Affairs are provided in the audio streams of five daily programs and 13 Corporate Affairs Divisional report. Planning weekly programs in five languages. took place for the establishment of a dedicated telephone contact team in Adelaide Progressive implementation of live radio to improve the coordination of ABC telephone streaming via the Internet continued through contact points across Australia. the year: ABC NewsRadio, Triple J, Radio National and Radio Australia are available 24 Digital Multichannels and Multi-platform hours a day; and a selection of Local Radio Delivery programs is also streamed. The ABC launched Australia’s first digital The ABC took out a licence on the BBC television channels, ABC Kids and the youth documentary, Walking with Beasts Interactive, channel, Fly. Both channels are also available which became the first interactive on the Optus and Austar subscription documentary in Australia (broadcast on services. Selected content is also available Optus and Austar subscription channels). through ABC broadband services.

2001 International television service ABC Asia Pacific began 2001 broadcasting. 2001 100 years of Radio Australia’s first celebrated across all Parliamentary digital multichannels ABC radio networks. broadcasts begin launched: ABC Kids online audio streaming 2002 and the youth ABC Broadband News on ABC NewsRadio’s ABC Celebrates channel Fly. services began. website. 70 years of broadcasting.

ANNUAL REPORT PAGE 26 [CORPORATE PLAN PERFORMANCE SUMMARY] 2001-2002 Objective 2 New Media continued to improve user Distinctiveness navigation of ABC Online through progressive redesign and usability testing of the site. During Enable audiences to be informed, 2001-02, New Media revamped a number of educated and engaged with the challenges gateways including Arts, The Backyard, News, of contemporary life and with one another, Radio Australia, GoAsiaPacific, the front page, through distinctive information, cultural Fly, Rollercoaster, Education and Indigenous. and children’s programming and content. ABC Services and Production Throughout Program and Content Genres Australia

Information about the diversity of program and Television News and Current Affairs production content genres for ABC Radio, Television and outside of Sydney and Melbourne increased New Media is provided in the Outcomes and by 181 hours in 2001-02 compared with the Outputs section. previous year. Non-News and Current Affairs Levels and Mix of Australian Content television production fell by 69 hours (11.6%) for the same period. This resulted in a net ABC Television achieved the highest level increase of 112 hours (6%) of television of Australian content in five years, 60.5%, production outside Sydney and Melbourne. between 6pm and midnight. ABC Local Radio services in regional Australia Against a target of 25% Australian music underwent a major expansion with the content for ABC Radio networks, the total appointment of 46 new regional program broadcast by each network was: Triple J, 41%; makers. After intensive training in Melbourne, Radio National, 25%; ABC Classic FM, 34%; Adelaide, Brisbane and Sydney, the and Local Radio, 34%. Radio Australia broadcasters took up their positions in 32 maintained Australian music content at the locations across Australia. They generated an 2000 level of 90% on the English service and additional 6 000 hours of local programming. increased from 65% to 70% on foreign language programs. Radio also increased its The Radio Division established a Regional commitment to drama and comedy. Local Production Fund to support initiatives across the Radio, for example, made available 12 items of country. Of the 15 hours of radio produced original Australian comedy per week, during the second half of the year under this compared with three-four items per week Fund, 9.5 hours were sourced from outside of broadcast the previous year. NSW and Victoria.

[CORPORATE PLAN PERFORMANCE SUMMARY] ANNUAL REPORT PAGE 27 2001-2002 ABC Development recruited six Development Objective 3 Officers for a period of six months in Brisbane, Organisational Capability Adelaide, Perth, Hobart, Darwin and Canberra; and a seventh worked to support the Radio Ensure effective alignment of the Charter, Regional Production Fund. They received and strategic aims and activities of the assessed a total of 292 program proposals, Corporation as an independent national of which a small number were approved for broadcaster through its governance, further development. management and commitment to a skilled and flexible workforce. International Broadcasting Governance Processes The Corporation’s new international television satellite service, ABC Asia Pacific, The Board and management adopted commenced broadcasting on schedule on an integrated corporate planning and 31 December 2001. By May, the initial four- performance reporting cycle, a risk hour rotating program block had expanded management strategy and improved to 24 hours. processes of governance reporting by Executive Directors. Radio Australia improved its reach by transferring its satellite distribution from The Board Audit Subcommittee provided the Palapa C2 satellite to PanAmSat 8 oversight of activities undertaken as part of and PanAmSat 2 satellites. By June, Radio the approved Strategic Audit Plan. Australia had 135 rebroadcast arrangements The Board receives quarterly progress reports with local broadcasters throughout Asia and on implementation of 14 recommendations to the Pacific. further improve governance, arising from the performance audit by the Australian National Audit Office, Corporate Governance in the Australian Broadcasting Corporation.

ANNUAL REPORT PAGE 28 [CORPORATE PLAN PERFORMANCE SUMMARY] 2001-2002 Editorial Credibility Objective 4 The Board adopted ‘Adherence to Editorial Value for Money Policies’ as an additional Corporate Indicator Achieve access to adequate funding, of performance while the Corporation supported by continued improvement continued to work on a major review of ABC in the measurable efficiency and Editorial Policies. effectiveness of resource utilisation.

During 2001-02 the Australian Broadcasting Efficiency and Effectiveness Authority (ABA) finalised investigations into 17 complaints. The ABA found the ABC had The ABC created a database to host breached its Code of Practice in six cases, a performance information on behalf of eight reduction of four such decisions compared public broadcasters participating in the with 2000-01. The Internal Complaints Review International Benchmarking project. An initial Panel (ICRP) received 14 complaints, two of report on the ABC’s performance compared which met the ICRP’s criteria for review. The with the group average is provided in complaints were upheld in part, finding errors International Benchmarking on pages 39-40. of fact but not upholding the complaint of Funding serious unfairness. (See Appendix 17) At 30 June, the ABC had a total of 11 In June the Corporation reinstated an annual agreements in place with state film bodies audience appreciation survey to be conducted that matched the Corporation’s development by Newspoll, the results of which are reported funding on specific projects. Development in Audience Appreciation on pages 18-19. co-financing agreements are also in place Work continued in 2001-02 on further with bodies such as the Australian Film improvements to the existing complaints Commission (AFC), Central Australian management procedures (see Corporate Aboriginal Media Association (CAAMA) Affairs Section). and independent production houses.

Skilled and Flexible Workforce Additional funding of $17.8 million pa, in The Corporation implemented a performance response to the ABC’s National Interest management system for staff and, at 30 June, Initiatives submission to the Government, 79% of all annual job plans (a key component became available in 2001-02 to support of the system) had been completed. new program and content projects.

Overall, 2.31% of the ABC’s salary budgets were spent on training during the year, meeting the minimum corporate target of 2%.

[CORPORATE PLAN PERFORMANCE SUMMARY] ANNUAL REPORT PAGE 29 2001-2002 Outcome 1

Audiences throughout Australia – and Melbourne gained 19.8%, down from 20.5% overseas – are informed, educated and last year, mainly due to a fall in Triple J share. entertained. Brisbane aggregate share was 21.3% down very slightly from 21.7% last year. Adelaide Overall achievement will be gained 23.6% up from 21.3% due to strong indicated through: growth in Local Radio, Radio National and (a) Audience usage of ABC Radio, Television News Radio. In Perth aggregate share fell to and New Media services. 23.7% from 25.3%. Canberra’s aggregate (b) Results of audience surveys. share fell slightly to 43.3% – Local Radio, Radio National and News Radio had Overall assessment significant increases while ABC Classic FM (a) Audience usage of ABC Radio and Triple J lost share. In Newcastle share fell Television and New Media services to 18.9% (down from 20.6%) mainly due to decreases in Local Radio and Triple J. Hobart Television Share achieved share in 2000-01 was 38.8%, no Metropolitan Share survey was conducted in 2001-02. 1 July 2001 – 30 June 2002 Online Access Households 6am-12mid. 6pm-12mid. There were 41 877 884 average monthly Sydney 15.9 16.5 accesses to ABC Online. Nielsen//NetRatings Melbourne 15.4 16.0 show that ABC Online had an average of Brisbane 14.4 15.0 875 904 unique users monthly and an average Adelaide 14.6 15.3 monthly reach of 11.3%. Perth 15.7 17.2 Television Reach 5 metro city 15.3 16.0 Four weekly metropolitan reach 2001-2002 Regional Share Sydney 85.7 1 July 2001 – 30 June 2002 Melbourne 87.0 Households 6am-12mid. 6pm-12mid. Brisbane 85.9 Adelaide 87.5 Southern NSW 14.9 15.3 Perth 84.9 Northern NSW 19.4 19.7 Metro – All 86.2 Victoria 15.6 14.9 Queensland 14.9 15.0 Four weekly regional reach 2001-2002 Tasmania 20.8 20.0 Southern NSW 85.4 Regional – All 16.7 16.8 Northern NSW 84.3 Victoria 83.9 Radio Share Queensland 83.1 Tasmania 90.8 The overall (all ABC radio-8 city) share was Regional – All 84.7 21.2%, a slight decline from the previous year (21.8%). Sydney aggregate share was 18.9% down from 19.7%, mainly due to decline in Classic FM and Triple J.

ANNUAL REPORT PAGE 30 [OUTCOMES AND OUTPUTS ] 2001-2002 Radio Reach Delivery by Outputs There has been consistent growth in overall Output 1.1 – Radio (all ABC radio-8 city) reach over the last six Provide distinctive radio programs that years to a high of 4 130 000 in 2001-02. give an Australia-wide focus to local Reach rose in all cities this year except and regional communities, and satisfy Canberra: diverse audience needs, nationally Sydney 1 171 000 and internationally. Melbourne 1 170 000 Performance indicators Brisbane 527 000 Adelaide 376 000 Quality Perth 496 000 1. Level and mix of Australian content Canberra 163 000 2. Genre diversity Newcastle 130 000 3. Community and peer recognition Hobart (2000-01) 97 000 and feedback ABC Online reach 4. Number of artists first broadcast

ABC Online’s reach in the active Internet Quantity population averaged 11% over the last year, with a peak of 12.3% during September 2001. 5. Number of broadcast hours 6. Number of radio stations (b) Results of audience surveys 7. Level of radio content available Overall Survey Results 2002 through the Internet 8. Level of radio content available According to the Audience Appreciation through audio on demand via Survey undertaken by Newspoll in June 2002, the Internet the vast majority (91%) of Australians believes the ABC provides a valuable service to the Performance community, with one in two (49%) believing the ABC provides a very valuable service. 1. Australian content on Radio Similar high levels of support have been Radio content is all Australian on domestic achieved in each year of the Appreciation services except for ABC NewsRadio which Survey, although the levels in 2002 were has about 45% content from overseas, slightly higher than those recorded in 1998 including BBC World, Deutsche Welle, and 1999. Radio Netherlands. See pages 18-19 for full details of the survey A significant measure of Australian content results. on radio is in terms of music broadcast:

Outcome 2 – see pages 98-101 Outcome 3 – see page 102

[OUTCOMES AND OUTPUTS ] ANNUAL REPORT PAGE 31 2001-2002 Music on Radio 3. Community and peer recognition and feedback Network Target Achievement Radio National 25.0% 28.0% Peer review and awards Local Radio 25.0% 34.0% The ABC won prestigious awards in all Triple J 30.0% 41.0% fields of creative endeavour associated Classic FM 25.0% 34.0% with radio, television and online media. Full details of the awards won by all ABC media both internationally and in Australia Other Target Achievement are in Appendix 21. Classic FM 11.0% Australian Audience feedback composition Audience and Consumer Affairs received Radio Australia 90.0% 90.0% 110 230 contacts from audiences in English language 2001-02. Of these 31.0% (34 199) were programs complaints. In addition, 36 214 contacts Radio Australia 65.0% 70% were received by News and Current Affairs foreign language and of these, 30.3% were complaints. programs More details about audience contacts are contained in the Corporate Affairs and News and Current Affairs sections. 2. Genre Diversity Radio 4. Number of artists first broadcast Radio Genres – indicative across five domestic networks No records have been kept of the artists first broadcast on ABC Radio. Genre Total % 5. Number of broadcast hours News (incl Parliament on PNN) 20.0 Current Affairs 5.0 Each radio network broadcasts for 24 hours per day for 365 days of the year – Arts & Culture 3.5 8 760 hours per annum, except Radio Factual 18.0 Australia, which broadcast 13 104 hours in Entertainment 3.5 2001-02. Music 35.3 6. Number of radio stations Religion & Ethics 2.0 4 national networks Regional & Rural 2.0 9 metropolitan radio stations Science, Technology, 1.8 48 regional stations Environment, Natural History 1 international radio service Sport 5.2 1 broadband radio service Other (as stand-alone programs): 3.7 See Programs and Services section for Business & Finance, Children’s, full detail. Comedy, Drama, Education, History, interstitial material Total 100.0

ANNUAL REPORT PAGE 32 [OUTCOMES AND OUTPUTS ] 2001-2002 7. Level of radio content available Output 1.2 – Television through the Internet Present television programs of wide appeal Audio streaming is available for a range of and more specialised interest that radio programs through ABC Online sites contribute to the diversity, quality and such as The Backyard, ABC NewsRadio, innovation of the industry generally. Radio Australia (English and foreign Performance indicators language services), Triple J and ABC Broadband. In addition, special events Quality such as conferences are regularly available 1. Level and mix of Australian content through audio streaming. 2. Genre diversity 8. Level of radio content available through 3. Community and peer recognition audio on demand via the Internet and feedback An Internet-only radio station was Quantity developed in 2001-02 for launch in 2002 which includes audio programs on 4. Number of broadcast hours demand. Also, see 7 above, audio 5. Ratio of first run to repeat program streaming of a program is available hours ‘on demand’. Performance See Radio section for more details. 1. Australian content – Television

Australian content on television as percentage of hours broadcast

6am-midnight % Australian first release 33.0 Australian repeat 23.3 Total Australian 56.3 Overseas first release 15.7 Overseas repeat 28.0 Total Programs 100.0

6pm-midnight % Australian first release 53.1 Australian repeat 7.4 Total Australian 60.5 Overseas first release 27.8 Overseas repeat 11.7 Total programs 100.0

[OUTCOMES AND OUTPUTS ] ANNUAL REPORT PAGE 33 2001-2002 2. Genre diversity – Television

Television Program Hours broadcast by Genre

Australian Overseas Total % Total Arts 178 209 387 4.4 Children’s 431 1 214 1 645 18.8 Comedy 51 113 164 1.9 Current Affairs 817 0 817 9.3 Documentary 188 320 508 5.8 Drama 387 429 816 9.3 Education 485 261 746 8.5 Entertainment 992 45 1 037 11.8 Factual 269 64 333 3.8 Indigenous 26 0 26 0.3 Movies 32 1 115 1 147 13.1 Natural History & Environment 12 21 33 0.4 News 335 0 335 3.8 Religion & Ethics 46 68 114 1.3 Science & Technology 34 22 56 0.6 Sport 242 23 265 3.0 Total 4 525 3 904 8 429 96.1 Interstitial (promotions, announcements etc) 331 3.9 8 760 100.0

3. Community and peer recognition and resources on the achievement of higher feedback levels of first release and Australian content in prime time (6pm – midnight). See Output 1.1 above. There were 7.4% repeat Australian 4. Number of broadcast hours programs compared with 8.5% the Television broadcasts nationally 24 hours previous year. per day 365 days per year – 8 760 hours. Between 6am and midnight the level 5. Ratio of first run to repeat program of first release Australian content during hours 2001-02 increased to 33% (up from 32.2%) while repeats of Australian The percentage of first release Australian programs was reduced to 23.3% content between 6pm and midnight on (down from 26%). ABC Television was 53.1% compared with 49.3% in 2001, reflecting the ABC’s See Television section for more details. strategic approach to focus scarce

ANNUAL REPORT PAGE 34 [OUTCOMES AND OUTPUTS] 2001-2002 Output 1.3 – New Media *Other includes Television Guide, Search, ABC Broadband home page, About ABC Online and Engage audiences through new media About the ABC. Many other ‘accesses’ are to services including the Internet and directory pages and are functional information pages which cannot be classified in a genre. emerging broadband platforms. 2. Industry Ranking Performance indicators ABC Online has established a leading Quality position among Australian Internet 1. Genre diversity audiences. In June 2002 ABC Online was 2. Industry ranking of ABC Online positioned eighth and fifteenth in terms of 3. Community and peer recognition the size of its audience according to Red and feedback Sheriff and Nielsen NetRatings respectively. Of note is that among the leading websites, Quantity ABC Online stands alone in terms of the range of content it offers. The other top 4. Number of mailing list subscribers websites, as measured by ratings services, to ABC Online are specialist search engines, portals, online 5. Number of pages on ABC Online banking, classified and travel sites. 6. Number of gateways on ABC Online 3. Community and peer recognition 7. Use of content on emerging platforms and feedback. such as broadband and WAP See Output 1.1 Performance 4. Number of mailing list subscribers to 1. Genre Diversity ABC Online

New Media number of pages per genre At the end of June 2002 there were over 145 000 subscribers to specialist mailing Genre No. of % of lists, a 60.0% increase on previous year. Pages Pages Arts & Culture 6 853 0.9 5. Number of pages and Number of Children’s 15 298 2.0 gateways on ABC Online Current Affairs 32 810 4.4 ABC Online hosts and maintains over Education 2 191 0.3 910 000 web pages across twelve subject Indigenous 1 565 0.2 specific gateways. Music 665 0.1 6. Use of content on emerging platforms Natural History & 1 302 0.2 such as broadband and WAP Environment News 187 412 24.9 Five broadband channels with audiences Religion & Ethics 694 0.1 which grew from 30 000 weekly accesses Regional & Rural 61 054 8.1 in July 2001 to 170 000 weekly accesses Science & Tech 21 095 2.8 in June 2002. Sport 2 3130.3 Short Message Service (SMS) news Youth 11 493 1.5 headline service options are being Other* 407 853 54.2 assessed and content being developed Total 752 598 100.0 suitable for wireless platforms such as 3G. See New Media section for more details.

[OUTCOMES AND OUTPUTS] ANNUAL REPORT PAGE 35 2001-2002 Financial Summary

Financial Outcome 2001 – 2002 Government Appropriations includes funding for the Corporation’s core operational activities Consistent with previous years, the ABC as well as funding for digital and analog operated within its total sources of funds and transmission, Capital Use Charge and Digital Government appropriations for the 2001-2002 Capital. The Corporation also derives revenues financial year. from other sources including ABC Enterprises.

Sources of Funds 2001 – 2002 The following charts depict the ABC’s The ABC received $763.7m (including $20m budgeted funds for the various categories of borrowings and ABC Asia Pacific Grant) against actual sources for 2001-02 and its from Government and $130m from other budgeted sources for 2002-03. sources in 2001-02.

Government Funding Independent 600

500

400

300

200

100

$0m General Analog Digital CUC Digital Asia Pacific Enterprises Other App Trans Trans Capital Grant Revenue Revenue

2001-02 Budget 2001-02 Actual 2002-03 Budget

ABC Source of Funds

Application of Funds 20% 19% The following chart broadly represents the ABC’s application of funds by function for the 6% 8% 2001-02 financial year.

18% 29%

Radio Broadcast (including Transmission News & Current Affairs)

Acquisitions (including Support Services Multichannel)

Television Programs Other Produced (including News, Current Affairs & Captioning)

Split Actual Expenditure 2001-02

ANNUAL REPORT PAGE 36 [FINANCIAL SUMMARY] 2001-2002 Application of Funds The ABC’s emphasis has been on maintaining current output including the new Television The Year Ahead multichannelling service in the final year of the The ABC has devised 2002-2003 operating current triennium. budgets based on known sources of The following chart compares budgeted and Government and external funding. actual application of funds for output and The following chart depicts the Corporation’s operational and support areas. split of its 2002-2003 appropriation by 500 outputs. This split incorporates a notional 450 attribution of corporate and support areas. 400 350 300 9% 3% 2% 250 27% 200 150 100 50 $0m Output Operational Support & Other 59% 2001- 02 Budget 2001- 02 Actual 2002- 03 Budget

Net Application of Funds

Digital Transmission Television New Media

Radio Analog Transmission

Appropriation by Outputs 2002-03

[FINANCIAL SUMMARY] ANNUAL REPORT PAGE 37 2001-2002 Five Year Analysis

ABC Operating

2002 2001 Recast 2000 1999 1998 2000 $’000 $’000 $’000 $’000 $’000 $’000

Cost of Service 781 285 720 938 673 447 678 631 664 697 631 218 Operating Revenue 148 472 113 573 108 986 112 345 117 554 123 854 Net Cost of Services (a) 632 813 607 365 564 461 566 286 547 143 507 364 Revenue from Government 710 565 622 921 599 158 599 158 542 383 522 666

Note: recast 2000 and 2001 reflect revised disclosure for TV inventory and the write back of abnormals as per changes in accounting standards.

Financial Position 2002 2001 Recast 2000 1999 1998 2000 $’000 $’000 $’000 $’000 $’000 $’000 Current Assets 184 949 161 763 166 072 166 072 130 989 145 478 Non-Current Assets 694 941 653 796 646 705 646 705 624 604 678 313 Total Assets 879 890 815 559 812 777 812 777 755 593 823 791 Current Liabilities 132 061 126 334 180 467 180 467 91 350 185 847 Non-Current Liabilities 255 297 229 604 134 892 134 892 184 365 137 764 Total Liabilities 387 358 355 938 315 359 315 359 275 715 323 611 Total Equity 492 532 459 621 497 418 497 418 479 878 500 180

Ratios

Current Ratio (b) 1.40 1.28 0.92 0.92 1.43 0.78 Equity (c) 56% 56% 61% 61% 64% 61%

(a) Net cost of services is cost of services less operating revenue. (b) Current assets divided by current liabilities. (c) Equity as a percentage of total assets.

ANNUAL REPORT PAGE 38 [FINANCIAL SUMMARY] 2001-2002 International Benchmarking

The following series of graphs demonstrate 45 000 the performance of the ABC in relation to the 40 000 average of the International Benchmarking 35 000 Group. Eight national public broadcasters are 30 000 collaborating to develop the first such 25 000 20 000 international performance benchmarking 15 000 system. Participating broadcasters are the 10 000 ABC, Radio New Zealand, the BBC (Britain), 5 000 CBC (Canada), DR (Denmark), NRK (Norway), AUD$0 Financial Year 2000 or 2000-01 RTE (Ireland) and ORF (Austria). ABC IB Group Average Performance information is compiled using the group’s agreed definitions and business rules. Efficiency: Average Cost per Television Broadcast Hour The results are based on data provided from The following graph shows the average each broadcaster for its financial year 2000 or utilisation of Resources staff used in Television 2000-01. The graphs are presented in production. Australian Dollars with all data converted using the average currency rates applicable during 75 the year concerned. 73

Overall the ABC performed more efficiently 70 than the group average. 68 The following two graphs show the average 65 costs of Television and Radio respectively. These are averaged across total broadcast 63 hours for the respective medium. 60% Financial Year 2000 or 2000-01 2 000 ABC IB Group Average 1 750 1 500 Efficiency: Utilisation of Resources Staff used in Television Production 1 250 1 000 750 500 250 AUD$0 Financial Year 2000 or 2000-01

ABC IB Group Average

Efficiency: Average Cost per Radio Broadcast Hour

[INTERNATIONAL BENCHMARKING] ANNUAL REPORT PAGE 39 2001-2002 The next graph compares the ratio of The following graph shows an average of expenditure on overheads against total Television and Radio costs per viewer/listener. expenditure.

25 70

60 20 50

15 40

10 30 20 5 10

0% $0 Financial Year 2000 or 2000-01 Television Radio

ABC IB Group Average ABC IB Group Average

Efficiency: Overhead expenditure as a % of Efficiency: Average Broadcaster Cost per Gross Expenditure viewer/listener

Data Table

Public Broadcasters Group – International Benchmarking Key Performance Indicators

Comparative data for 1st year – year 2000 or 2000-2001 Australian dollars

ABC IB Group Average

Efficiency: Benchmark – Overhead as a % of gross expenditure Total broadcaster 17.1% 23.2%

Efficiency: Benchmark – Cost per broadcast hour Television $29 507 $41 886 Radio $1 125 $1 943

Efficiency: Benchmark – Cost per average no. weekly viewers/listeners Television $22.5 $66.3 Radio $28.0 $43.3

Efficiency: Benchmark – Utilisation of production resources Television – Staff 73% 68%

ANNUAL REPORT PAGE 40 [INTERNATIONAL BENCHMARKING] 2001-2002 The Year Ahead

From a celebration of the ABC’s 70 years The Managing Director, shortly after his anniversary on 1 July 2002, the Corporation appointment in May, identified five priorities for moves into the final year of its current the Corporation in the period ahead: funding triennium. • the level and mix of Australian content Preparation of a Triennial Funding Submission • innovation for 2003-06 will occur as a strategic and measured response to a media environment • local production throughout Australia subject to an uneven but accelerating rate of for both national audiences and change and uncertainty. The ABC must be local consumption innovative and adaptive in order to continue to • growth in audiences in line with the ABC’s satisfy audience needs, maintain its valued role as a comprehensive, independent place in the Australian community and deliver public broadcaster, providing distinctive value for money. and high quality programs for all A proposed rationalisation of the Pay TV Australians wherever they live sector, through a program-sharing agreement • further improvements in governance and between Foxtel and Optus, and efforts to accountability processes. increase the household penetration of subscription services may affect materially the The new Triennial Funding Submission will rate of consumer take-up of digital services in reflect the ABC’s Corporate Plan objectives of Australia. providing distinctive programs and content, which are perceived to be relevant and The growth of broadband and other new appealing to audiences. Underpinning media services will be accompanied by further preparation of the Submission will be the changes in patterns of audience usage. results of several major reviews of ABC Government consideration of changes to corporate governance, efficiency and media ownership rules and other aspects of effectiveness, and comparative funding. the regulatory regime may also result in changes that influence the ABC’s strategic In particular, work will continue in direction. implementing all 14 recommendations to further improve corporate governance, arising from a year long performance audit by the Australian National Audit Office (ANAO). The Corporation is also developing strategies to further improve its links with the community.

[THE YEAR AHEAD] ANNUAL REPORT PAGE 41 2001-2002 ABC Radio

Outcome 1 was achieved by ABC Radio through the delivery of Output 1.1: provide distinctive radio programs that give an Australia-wide focus to local and regional communities, and satisfy diverse audience needs, nationally and internationally.

ABC Radio provided original programming of both broad and specialist appeal to its Australian and international audiences through 4 national networks, 9 metropolitan, ABC NewsRadio studio. 48 regional stations and Radio Australia, in 60% of its audience over 55, it is important for 2001-02. ABC Classic FM to increase the awareness of In 2001-02, ABC Radio achieved its highest classical music among younger Australians. reach in six years of 4.130 million listeners. Expansion of Regional Radio Local Radio, Radio National and ABC NewsRadio performed strongly while Through National Interest Initiative funding, the music networks, Triple J and ABC ABC Radio announced in August the largest Classic FM, suffered decreases in audience single expansion of regional radio, providing share and reach. an additional 50 program maker positions in 32 locations, including 18 cross-media Contributing factors included: producers, employed to generate content for The refocusing of Local Radio’s Breakfast and all ABC platforms. Morning programs, strengthening community To strengthen its role as the key provider focus and local content; the introduction of local content, Local Radio introduced new of new programs on Radio National, program shifts in Dubbo, Kempsey, Nowra, rescheduling existing programs, a reduction Horsham, Cairns, Townsville, Toowoomba, in repeat programming and improved flow Rockhampton, Port Pirie, Bunbury and of discrete programs to deliver an overall Geraldton, delivering an estimated ‘station sound’; increased awareness among 6 000 additional hours per year of local Australians of ABC NewsRadio as a unique programming. It is estimated that new regional service in the Australian radio landscape. radio stations planned in Wagin and Ballarat In the case of Triple J, the new NOVA FM will add a further 4 000 hours per year. music stations in Sydney and Melbourne ABC NewsRadio became available on the had an adverse impact on its audience Gold Coast in February and began test performance in both markets. A further transmissions in Gosford on the NSW Central factor was the loss of Triple J’s popular Coast. This represents the network’s first Drive presenters Merrick and Rosso to NOVA. expansion since 1997. ABC NewsRadio is ABC Classic FM has experienced a gradual now available in each capital city, Newcastle, decline over the past five to six years. With the Gold Coast and Gosford.

ANNUAL REPORT PAGE 42 [ABC RADIO] 2001-2002 Cross Media Content Training

ABC Radio increased the amount of its ABC Radio expended the equivalent of 2.0% content available online through streaming and of its operational salaries budget to staff audio-on-demand, and developing audio and training and development in 2001-02 and video streaming of conferences such as the introduced the first phase of accredited World Rural Health Conference in Melbourne training in Certificate IV (Broadcasting). with 1 000 delegates from 28 countries. This was delivered to 50 new regional program makers in Melbourne, Adelaide, ABC NewsRadio was extended as a 24-hour Brisbane and Sydney before they took up their service online, providing an alternative to posts across Australia. By June, approximately listeners while Parliament is broadcast on 60 radio broadcasters had commenced their radio. When sitting, Parliament is broadcast accredited training towards a Certificate IV in for approximately 40 hours per week, 20 Broadcasting (Radio). Work is now focusing weeks per year. on extending accredited training to national Radio Australia also became available online networks. 24 hours a day on two streams: one in English and one in Foreign Languages. Australian content Apart from ABC NewsRadio which broadcasts In addition to 24 hour streaming of ABC about half of its content from international NewsRadio, Radio Australia and Triple J, a broadcasters, ABC Radio delivers primarily selection of Local Radio, Radio National and Australian content and has a strong ABC Classic FM programming is streamed as commitment to Australian music, drama appropriate. Programming currently available and comedy. through audio-on-demand includes: 91% of Radio National’s output; 7 hours per week of In 2001-02, Australian music performance on Triple J; 40 hours per week of ABC Classic ABC Radio increased overall, with domestic FM; and 5 daily and 13 weekly programs networks exceeding individual targets by at from Radio Australia. least 2.0%. Triple J played more than 40.0% Australian music, well above its target of ABC Radio accounts for approximately 45% 30.0%. ABC Classic FM played 34.0% of the total pages of content on ABC Online. Australian music. Radio National 28.0%, and ABC Radio is preparing to launch a new Local Radio 33.0%, all exceeding their targets Internet-only radio station. DiG is based of 25.0% each. Radio Australia also achieved on music, entertainment and cultural its target to broadcast 90% of Australian programming for a 30-50 year old audience music in programs containing music. and is designed to address the gap in music ABC Classic FM has a particular commitment stations for this demographic. DiG offers a to Australian composition and increased its continuous live stream of diverse music, target of 5% Australian composition to 12% audio features on demand, and a range (to be achieved by the end of 2002). At June, of interactive content. It provides an the network had achieved 11% Australian opportunity for the ABC to think about music composition. new formats and content for future digital radio services.

[ABC RADIO] ANNUAL REPORT PAGE 43 2001-2002 A six-month position was created to develop relevant to the distinctive roles of each proposals for increasing comedy content on network. This process has provided a radio. The success of the position will largely more transparent process for decisions on determine the amount of additional original commissioning and placement of programs comedy broadcast. across all radio networks, and across other ABC output platforms. Local Radio increased the level of new Australian comedy broadcast from three items per week in 2001 to 12 items per week in 2002. The Sunstruck Guesthouse serial, narrated by The Sandman, was well received by local audiences across the country. Radio Genres – indicative across five domestic networks

Total Genre % News (incl Parliament on PNN) 20.0 Current Affairs 5.0

Arts & Culture 3.5 Cross-media education project, The Bloke on the Bike, Factual 18.0 Drew Radford, with the Schwarze family in Murchison, WA. Entertainment 3.5 Regional and Rural Music 35.3 Religion & Ethics 2.0 The National Interest Initiative funding enabled Regional & Rural 2.0 a new local programming strategy for regional Science, Technology, Environment, Australia, delivering: Natural History 1.8 • a substantial increase in the amount of Sport 5.2 local content on Local Radio and online; Other (as stand-alone programs): Business & Finance, Children’s, • a new regional location staffed by a Rural Comedy, Drama, Education, Reporter in Katherine in the Northern History, interstitial material 3.7 Territory;

Total 100.0 • two new regional stations in Ballarat in Victoria and Wagin in Western Australia Genre Diversity to be in operation by the end of 2002;

The accompanying genre analysis • a Regional Production Fund to showcase demonstrates the distinctive roles of each regional talent and to identify external ABC Radio network. sources of content from regional Australia, ABC Radio introduced a commissioning strengthening the level of Australian process in July to enable strategic scheduling content on ABC Radio. and content development across networks, Regional expansion included seven new and an appropriate mix of content genres, rural reporter positions to contribute to the

ANNUAL REPORT PAGE 44 [ABC RADIO] 2001-2002 gathering of specialist rural content for both Indigenous regional and urban audiences, particularly Centenary of Federation celebrations in 2001 through Local Radio and Radio National. included Local Radio’s live broadcast from the Through the Regional Production Fund, Yeperenye Federation Festival in Alice Springs, ABC Radio is identifying new sources of hailed as the single biggest celebration of Australian content for its domestic networks Indigenous culture ever held in Australia. Radio and encouraging regional writers to submit National’s Awaye! and Music Deli, as well as proposals for drama and short stories. Triple J’s Artery and Morning Show, recorded The Fund is contributing to an increase in special programs from the event and Triple J the level of drama commissioned, including simulcast it live with ABC Television. Indigenous drama. Music By June 2002, a total of 29 projects had been commissioned including: Outback 2002, a Triple J’s 2001 Hottest 100 countdown, as series about the special qualities of Australia’s voted by listeners, saw an Australian artist outback people and places; Highway One take top spot with three other Australians Revisited, an oral history told by people in the top five. The Hottest 100 countdown involved in conceiving, building and using was broadcast on Australia Day and the the 15 000 km Highway One built 25 years top 25 songs broadcast live from Sydney’s ago; and Spotlight on Regional Recording Big Day Out. Artists a project to enable regional musicians ABC Classic FM broadcast a series of Season to professionally record their work in regional Openers of Symphony Australia, the Australian studios and be given airplay on ABC Local Chamber and the Australian Brandenburg Radio. orchestras.

In its fifth year, the regional youth initiative The Sydney Symphony Orchestra performed Heywire, achieved a record 579 entries the Classic 100 – The Concert, with a CD compared to 355 the previous year, illustrating set released at the same time following the a major increase in awareness of this scheme ABC Classic 100 Poll. The poll was conducted as a vehicle for young people in rural, regional in conjunction with 24 Hours Magazine and and remote Australia to express their views. attracted thousands of entries from across Arts and Culture Australia. Listeners voted Mozart’s Clarinet Concerto as Australia’s most loved Radio National launched a new program classical music. schedule in 2002 expanding arts and cultural programming, extending Life Matters, and Sport reformatting Saturday afternoon and Sunday ABC Radio Sport provided extensive morning programs. The Radio National Night coverage of the international cricket series Club replaced Arts Today. The Planet was and Australian Open Tennis over the summer reformatted into two distinct but period and reached agreement with Tennis complementary programs. The five-minute Australia to broadcast the Australian Open Perspective features notable persons offering in 2003 and 2004. their personal take on issues of the day. Coverage of AFL football began with a combination of match broadcasts on Local

[ABC RADIO] ANNUAL REPORT PAGE 45 2001-2002 Radio and ABC NewsRadio. A dispute Federal Election between the ABC and the AFL over online Federal Election coverage was co-ordinated access to coverage was resolved with the across all networks. Triple J launched its Rock AFL providing free coverage on its website. Enrol campaign in September, encouraging Triple J focused on coverage of a range of listeners eligible to vote to enrol for the Federal alternative sports events including the election. Over the election period, Triple J’s Skateboarding World Cup from Melbourne, Guide To Election 2001 website averaged the World Airshow finals from Manly Beach 60 000 accesses per week, offering in Sydney, and Mountain Bike events in discussion forums and information on voting. Jindabyne and Thredbo. The network is aiming to participate in an Active Australia NSW Bushfires funded national initiative promoting street 702 ABC Sydney, 97.3 ABC Illawarra, ABC sports such as skateboarding, BMX riding Central West, ABC South East and 666 ABC and inline skating as positive and worthwhile. Canberra provided an essential community September 11 2001 service during the NSW and ACT bushfire crisis. Many staff worked long hours, some On September 11, ABC Radio responded shelving holiday plans at short notice to keep immediately to breaking news of the crisis in affected audiences informed. the United States, providing comprehensive coverage of events as they unfolded in New International Broadcasting – York, Washington and Pennsylvania. Regular Radio Australia programming was suspended to take reports In a landmark international event in July 2001, from the USA and all stations across the Radio Australia’s Chinese Language Service country broadcast live coverage to all joined forces with China’s Radio Tianjin, in the Australians. first Australia-China radio talkback program. Radio Australia covered the crisis in six Entitled Across the Ocean. The program is regional languages, with regular news updates now a monthly talkback program for Radio and special reports in English, Indonesian, Australia’s Chinese listeners. Pidgin, Chinese, Vietnamese and Khmer. In Fiji, Radio Australia’s coverage was relayed continuously in the capital, Suva. Northern Territory Election

Darwin staged one of its biggest ever outside broadcasts to cover the Northern Territory election, broadcasting the first comments from the Chief Minister-elect. In an historic broadcast, 105.7 ABC Darwin provided live coverage of the first sitting day of the Northern

Territory Legislative Assembly. A mural painted on the wall of the ABC’s Longreach studio by the local community to celebrate the ABC’s 70 Years of Broadcasting.

ANNUAL REPORT PAGE 46 [ABC RADIO] 2001-2002 Radio Australia’s satellite service over Asia a network of some 60 stations, schools, and the Pacific successfully migrated from libraries and other educational institutions. the Palapa C2 satellite to PanAmSat 8 and Radio Australia’s Time to Talk, a new bilingual PanamSat 2 shared with ABC Asia Pacific. educational radio series and associated The combined footprint of the two satellites website on governance issues in the Pacific extends Radio Australia’s satellite reach to region was launched in both English and North Asia and the Eastern Pacific. New Pidgin. The project involving Pacific Island countries reached include New Zealand, Cook broadcasters, received funding from AusAID Islands, Tahiti, Hawaii and the US West Coast, and academic assistance from the Australian as well as northern China, Korea and Japan. National University. Radio Australia provided Radio Australia is strengthening its relationship extensive coverage of the elections in Fiji and with audiences by diversifying its range of East Timor. The unique online coverage of delivery which now includes short wave, political issues in Fiji, Timor and Indonesia by satellite, relay and rebroadcast, the Internet, Radio Australia attracted strong interest, with CD and CD ROM. A survey conducted in its websites and the Asia Pacific gateway Indonesia in May and June 2002 indicates registering 435 000 weekly page views in Radio Australia enjoys an estimated annual August. audience reach of 8.4 million.

Rebroadcast agreements have been secured with 135 broadcasters in the Asia Pacific region including an agreement with China’s Radio Tianjin, which has an estimated audience reach of 100 million. This represents a 22% increase over 2000-01 when 110 stations rebroadcast Radio Australia programs. There has been significant growth in Indonesia, particularly where Radio Australia is now relayed live daily through satellite in 14 Indonesian cities. Radio Australia is also relayed nationally in Papua New Guinea every morning and evening via the National Broadcasting Corporation. Radio Australia coverage area (illustration supplied by the Luna Group, Melbourne).

Of the 135 affiliate stations in Asia and the Partner stations Pacific, 28 relay Radio Australia programs Individual Radio Australia programs can now be heard on an extensive network of 120 partner radio stations live via satellite on a daily basis. In Indonesia strategically located across the Asia-Pacific region – 22 and China, Radio Australia broadcasters are of which deliver Radio Australia live to their local audiences via satellite. engaged in talkback sessions with partner Shortwave transmitters stations on a regular basis. Radio Australia broadcasts to the region via six international transmission stations, located in Australia, Radio Australia’s multilingual website Singapore, Taiwan and the northern Pacific. registered 13 million accesses in 2001-02. Satellite footprint (PanAmSat) Educational programming is distributed to

[ABC RADIO] ANNUAL REPORT PAGE 47 2001-2002 Radio Australia’s The ABC figures indicate that Radio Australia’s Indonesian audience Indonesian service now has the second highest annual audience reach with 5.2% of A survey of media usage in Indonesia was the population. This represents an audience conducted in May and June 2002 by reach of 8.4 million Indonesians, second only Intermedia Research on behalf of the to the BBC and ahead of Voice of America. International Broadcasting Bureau (Voice of America, Radio Free Asia).

The survey found that despite the availability of television and the Internet, 85% of Indonesians still listen regularly to radio and 90% use radio as a source of news. The survey did not include Papua province where Radio Australia has traditionally had a strong audience.

No less than 8% of Indonesians use international radio as a source of news, compared to 3% who use international Muntha Crowe, Radio Australia Khmer Broadcaster, interviews a Khmer woman about education in television. International broadcasts in Cambodia. Indonesian continue to deliver audiences ten times larger than those of broadcasts in ABC Radio – 8 city overall English. In 2001-02, ABC Radio has achieved a Radio Australia now broadcasts four and a half six-year high audience reach of 4 130 000 hours daily on shortwave to Indonesia and, in listeners compared to 3 903 000 in 1996/97. its quest for new audiences, is heard via Over the same period, audience share has another 24 domestic stations in the country. declined slightly from 21.3% to the current 20.6%.

3.0

2.4

1.8

1.2

0.6

0.0 ABC Local Radio Radio National Triple J Classic FM NewsRadio

1996-97 1997-98 1998-99 1999-00 2000-01 2001-02

Average Weekly Radio Reach – Eight City

ANNUAL REPORT PAGE 48 [ABC RADIO] 2001-2002 Local Radio – 8 city overall ABC NewsRadio – 8 city overall

Audience reach and share for Local Radio in This network has experienced a steady 2001-02 are the highest recorded in six years. increase in share from 0.7% in 1996-97 to Share was gradually declining between 1.6% in 2001-02. ABC NewsRadio’s reach 1996-97 and 1998-99 before picking up in has also increased steadily over the last six 1999-00. The network then experienced three years from 379 000 in 1996-97 to 711 000 consecutive years of growth achieving 9.2% in 2001-02, the highest on record. share and 2 225 000 this year. Community and audience Radio National – 8 city overall feedback

In 2001-02, Radio National’s audience To obtain more qualitative information about share peaked at 2.1% and reach at 752 000, audiences, focus groups were conducted the highest on record in six years. Share in various locations across the country was very steady at an average of 1.8% including regional areas, for Local Radio, ABC between 1996-97 to 2000-01 while reach NewsRadio, Triple J and ABC Classic FM. fluctuated over the same period. Results from audience research are integrated ABC Classic FM – 8 city overall into the scheduling of programs and the evaluation of achievements for all networks The 2001-02 audience reach for ABC Classic each year. FM was 743 000. This is below reach figures More direct approaches were also used recorded in the previous five year period. to obtain feedback from audiences. For Reach remained fairly steady from 1996-97 to example, 10 000 listeners participated in 1998-99, followed by a three year period of Radio National’s ‘comedy vote’ to help select decline. Share has experienced a gradual the network’s comedy line-up for 2002. decline since 1997-98 when it was 2.8% to the current 2.4%. New FM radio station NOVA in Sydney and Melbourne had an adverse impact on Triple J’s Triple J audience. Results from research are being At 1 436 000 listeners, the 2001-02 audience analysed in order to clarify youth audience reach for Triple J is below figures recorded in expectations of the network. the previous five years, as is the network’s Internationally, Radio Australia has audience share of 5.3%. Triple J’s highest commissioned studies in 2002 to obtain share of 6.9% in 1996-97 was followed by information about audiences in Vietnam, three years of stability before falling to 6.4% Cambodia and Indonesia, in the absence last year. In contrast, the network achieved its of generally available audience surveys in highest audience reach of 1 570 000 last year. those countries.

[ABC RADIO] ANNUAL REPORT PAGE 49 2001-2002 50

40

30

20

10

0% Sydney Melbourne Brisbane Adelaide Perth Newcastle Canberra Darwin Hobart

1996-97 1997-98 1998-99 1999-00 2000-01 2001-02

Aggregate ABC Radio Audience Share

Overall weekly reach for ABC radio in the eight Radio National’s overall eight city weekly major cities increased by 1.1 per cent to an reach was up by 17% to 752,000 and share annual average of 4 130 000 (which is 36% increased to 2.1%. ABC Classic FM’s eight of the eight city population aged 10+). This city weekly reach was down to 743,000 and includes data from the most recent survey in share dropped from 2.6% to 2.4%. Triple J’s Hobart which was conducted in March 2001. eight city weekly reach decreased to 1 436 000 and share dropped to 5.3%. The ABC’s aggregate share of radio listening NewsRadio’s weekly reach increased by increased to 23.6% in Adelaide and remained 15% to 711,000 while its share rose from fairly steady in Brisbane (21.3%). It decreased 1.3% to 1.6%. to 18.9% in Sydney, 19.8% in Melbourne, 23.7% in Perth, 43.3% in Canberra and Celebrating 100 Years of Radio 18.9% in Newcastle. On 12 December, ABC Radio celebrated the ABC Local Radio’s weekly reach was up 100th anniversary of Marconi’s first wireless by 7% to 2 225 000 and share increased transmission signalling the birth of radio. to 9.2%. In an historic live broadcast, ABC Radio’s six networks were united to celebrate 100 years While 702 ABC Sydney’s weekly reach rose of radio. This special broadcast was carried by 5% to 604 000, share was fairly steady at across Australia on over 800 transmitters and 7.9%. 774 ABC Melbourne’s reach increased via Radio Australia to ABC audiences in Asia by 9% to 717 000 and share remained fairly and the Pacific. steady at 10.6%. 612 ABC Brisbane’s reach rose by 10% to 266 000 and share increased ABC Radio also used the occasion to unveil to 9.3%. 891 ABC Adelaide increased its its plans for an internet-only radio station – reach by 16% to 179 000 and increased its DiG – featuring music and cultural share to 8.7%. Reach for 720 ABC Perth programming for the 30+ audience. rose by 6% to 248 000 but share dropped to 9.4%. 666 ABC Canberra’s reach increased to 85,000 and share rose to 17.0%. 1233 ABC Newcastle’s reach decreased to 67 000 and share fell to 8.4%.

ANNUAL REPORT PAGE 50 [ABC RADIO] 2001-2002 ABC Television

Outcome 1 was achieved by Level and mix of Australian ABC Television through the delivery content on television of Output 1.2: Present television programs of wide appeal First release and repeat Australian program and more specialised interest that hours as a percentage of hours broadcast. contribute to the diversity, quality and Between 6pm and midnight the total innovation of the industry generally. percentage of Australian content on ABC ABC Television broadcasts a diverse and Television, at 60.5%, reached the highest level innovative range of Australian and international for five years. The total of Australian content programs. Schedules include programs 6am to midnight was 56.3%, lower than the designed to appeal to a large audience as well previous year (58%) but higher than the years as content developed for specialised interests. 1998-2000.

Television is seeking to strengthen its position 62 as a broadcaster of difference and 60 distinctiveness in a media environment that is 58 increasingly competitive across free to air 56 broadcasting, subscription services and new 54 media platforms. 52

The ABC achieved an average weekly 50 metropolitan audience share of 15.3% 48% 6am-midnight, 0.3% higher than for the last six 1998 1999 2000 2001 2002 months of 2000-01, when the new Australian 6am – midnight 6pm – midnight audience ratings system commenced. Share Australian Content as a Percentage of Hours Broadcast of average weekly regional audiences, at 16.7%, was higher than the year before. First release Australian content

The average weekly metropolitan audience The percentage of first release Australian share for prime time (6pm – midnight) was content between 6pm and midnight on ABC 16% and in regional markets 16.8%. Television was 53.1% compared with 49.3% in An average of 69.4% or 9.2 million viewers 2001, reflecting the ABC’s strategic approach in metropolitan areas tuned to ABC Television to focus scarce resources on the achievement at some time each week (audience reach), a of higher levels of first release and Australian reduction on the reach of 73.9% or 9.7 million content in prime time (6pm – midnight). people for the last six months of 2000-01 There were 7.4% repeat Australian programs when the new ratings system began. compared with 8.5% the previous year.

Average weekly regional audience reach was 68.9% or 4.1 million viewers (a small decrease on the 2000-01 figure of 70% or 4.1 million).

[ABC TELEVISION] ANNUAL REPORT PAGE 51 2001-2002 Between 6am and midnight the level of first Genre diversity release Australian content during 2001-02 increased to 33% (up from 32.2%) while 4% 5% 5% 2% repeats of Australian programs was reduced 3% 6% to 23.3% (down from 26%). 25% 7% 80 8% 3% 70 13% 12% 60 7%

50

40

30 Arts Drama Movies

20 Children’s Education News Comedy Entertainment Religious 0% 1998 1999 2000 2001 2002 Current Affairs Features Sport

Repeat 6pm – midnight First release 6pm – midnight Documentary

ABC Television Australian Content 1998 – 2002 ABC Television Genre Mix 2001-02: percent of hours (6pm – midnight) broadcast (6am – midnight). (Excludes interstitial material).

80 Arts and Culture 70 The ABC is Australia’s major arts broadcaster. 60 During 2001-02 ABC Television broadcast 387 50 hours of arts programs, 178 hours Australian. 40 This compares with 129 hours of Australian

30 arts of a total 316 hours of arts programs in 2000-01. The weekly program, Coast to 20 Coast, was replaced with an enhanced 0% 1998 1999 2000 2001 2002 Sunday afternoon arts schedule. As well as the afternoon arts show, ABC Television began Repeat 6am – midnight First release 6am – midnight commissioning prime time arts documentaries. ABC Television Australian Content 1998 – 2002 The strategy is to locate arts content across (6am – midnight) the television schedule.

Several musical history series were broadcast including the acclaimed Jazz series and a portrait of Australian country music Heart of Country. A history of Australian rock and roll Long Way to the Top; and international series, Walk on By – The Story of Popular Music both achieved audience shares of 18 percent, slightly above the usual figure for this timeslot.

ANNUAL REPORT PAGE 52 [ABC TELEVISION] 2001-2002 Comedy

Kath and Kim, a series about a suburban mother and her adult daughter, proved to be one of the most popular Australian television comedy series ever broadcast.

Two comedies were scheduled to coincide with the 2001 Federal election: a situation comedy about fictitious politicians, Corridors of Power, and a satire, The Election Chaser, featured six writers and performers “predicting” the result in a parody of Long Way to the Top TV series with Johnny O’Keefe. election night broadcasts.

Four special programs marked the Australian A Hand for Ruth, broadcast on 20 May, paid Ballet’s 40 year anniversary: Inside the tribute to Ruth Cracknell who died earlier that Australian Ballet, looking at the passion month, featuring interviews and clips from and commitment of the artists; Beyond 40: theatrical, television and film performances, Anniversary Gala, celebrating the Ballet’s recognising her contribution to the community, 40 years with performances by the current the arts and ABC radio and television. company plus archival footage; Divergence, Documentary a contemporary ballet; and Three Ballerinas, about three of Australia’s greatest prima The ABC continued to support provocative ballerinas, Marilyn Rowe, Marilyn Jones and and engaging documentaries. The ABC had Lucette Aldous. commissioned all documentaries nominated for the 2001 AFI awards: Cunamulla, Facing Children’s the Music, Playing the Game and Wonderboy. The ABC maintained its place as Australia’s Two weekly one hour slots were dedicated most comprehensive free-to-air broadcaster to documentaries: The Big Picture, and True of children’s and pre-school children’s Stories. Facing the Music, from filmmakers programs. With 1 645 hours of Australian and Robin Anderson and Bob Connolly, won international children’s television programs, two 2001 AFI Awards, including Best the focus remained on innovative programs Documentary. Following Robin Anderson’s that satisfy the diverse interests of children death, the ABC broadcast a series two to fifteen years. commemorating her contribution to New programs included two Australian Australian documentary. animated series, Old Tom and Tracey Half-hour documentary series continued, Macbean as well as new series of Play including: DIY Law, about Australians School, the sixth series of Bananas In representing themselves; Selling Australia, Pyjamas and the return of The Saddle Club. looking at the Australian tourist industry; and Yen for a Dollar, focussing on doing business in Australia and Asia.

[ABC TELEVISION] ANNUAL REPORT PAGE 53 2001-2002 A history strand was introduced on Sunday evenings with The Six Wives of Henry VIII, achieving a share of 22.8%, an increase of 5.4% for that timeslot over the previous year. Another four-part series, Elizabeth I, continued in the timeslot, gaining an average share of 21.5%.

East Timor: Birth of a Nation was broadcast in May 2002 to coincide with the formation of East Timor’s new government. TV series Changi. From left to right: Tony Hayes, Stephen Curry, Matthew Drama Newton, Matthew Whittet, Mark Priestly and Leon Ford.

In 2001-02 the ABC broadcast over 370 Bridesmaids’ Business, based on the play hours of first release drama programs, by Elizabeth Coleman, were well received including almost 100 hours of first release by audiences, gaining shares of over 20.0%. Australian drama. The Australian productions consisted of serial drama, series, mini-series Australian drama serial, Something in the Air, and tele-movies. This compares with 350 ended in May 2002. ABC Television and its hours in 2000-01 of which 95 hours were production partners were unable to maintain Australian programs. the high financial commitment to keep the series on air. A festival of classic Australian films was broadcast in September, including The Chant Overseas drama such as Shackleton, a of Jimmy Blacksmith, The Devil’s Playground, historical drama series attracted a share Breaker Morant and Newsfront. of 21.4%. Murder Rooms: Tales of the Real Sherlock Holmes, had an average share of Blue Murder was screened in NSW and 22.3%, compared with the 2001 timeslot the ACT in July and August 2001, six years average of 15.4%. The Lost World, based on after it was seen by the rest of Australia. Sir Arthur Conan Doyle’s novel, combined live The controversial and award-winning drama, action with computer-generated effects to recognised as a landmark in Australian attract an average share of 21.2%. television, could not be broadcast earlier in NSW and the ACT for legal reasons. Factual

Changi, an innovative drama series about An evolving series of new specialist programs a group of ex-prisoners of war and their for the early evening, under the title of memories of captivity, earned a share of Dimensions, premiered in August 2001. 22.0%, making it the ABC’s most watched It began with programs on media, health program in the Sunday evening timeslot and relationships with each aspect of the in 2001. series designed to reflect on aspects of everyday life in Australia. Two Australian feature length dramas, The Road from Coorain, based on Visions for a Nation, part of the Centenary Jill Kerr-Conway’s novel and Secret of Federation celebrations, featured past

ANNUAL REPORT PAGE 54 [ABC TELEVISION] 2001-2002 Australian Prime Ministers and State and A new series of Bush Mechanics, with rural Federal Parliamentarians discussing the Indigenous Australians ‘reinventing’ the opportunities and benefits enjoyed by motorcar, achieved an average share of Australians. 18.8% (timeslot average 16.7%).

The media commentary and analysis program, Mediawatch, returned in April 2002. Factual – Special Events

The ABC continued 70 years of broadcasting tradition, 29 years on ABC Television, with live broadcasts of Anzac Day marches in each capital city. On 24 May 2002, the ABC provided a live broadcast from Hobart of the State Funeral of Alec Campbell, the last Anzac. TV series Bush Mechanics.

The funeral of the Queen Mother was Religion and Ethics broadcast live on 9 April and a documentary, Queen Elizabeth: The Queen Mother, was Compass, produced by ABC Religion and shown commemorating her life. Ethics department, explored issues of spirituality, analysed social phenomena and Documentary series, Queen and Country examined secular issues from a theological marked the Golden Jubilee of Queen and spiritual perspective. It also featured Elizabeth II, gaining an average share in the documentaries about contemporary and mainland capitals of 23.0%, compared with historical events and screened a series, the 2001 average for the timeslot of 13.5%. Bad Behaviour, exploring how and why Concerts, Proms at the Palace and Party Australians break the law. from the Palace were also shown. Education Factual – Indigenous Primary and secondary schools programming Weekly magazine program Message Stick continued, providing resources across key continued, with features, interviews, archival learning areas. Behind the News, a topical footage and contemporary stories from around program for upper primary, continued to Australia about Aboriginal and Torres Strait attract a strong audience of around 1.3 million Islander lifestyles, perspectives and students per week. Programs designed to aspirations. support Australian school curriculum included The Yeperenye Federation Festival featured Our History for middle primary; Music Moves, the largest corroboree ever held in Australia, an upper primary music series; Atoms of Life, with thousands of traditional dancers and a secondary science series; and a technology contemporary performers. series for lower primary. There are online teachers’ resources to support many of the programs.

[ABC TELEVISION] ANNUAL REPORT PAGE 55 2001-2002 Production Outside Sydney Science and Technology, and Melbourne Environment and Natural History

In 2001-02 the overall level of television During 2001-02 ABC broadcast 56 hours production in centres other than Sydney and on science and technology, Australia’s most Melbourne increased by 112 hours (6%). The comprehensive television coverage of science level of News and Current Affairs production and technology issues. There were two new increased by 181 hours and in other genres programs: the weekly Catalyst, containing production fell by 69 hours (11.6%). In Australian, international stories about scientific addition to producing programs commissioned breakthroughs and issues; and Health by television, centres other than Sydney and Dimensions, covering all aspects of health Melbourne produced a substantial number of and medicine. segments for series, such as Catalyst and Natural history and environmental issues Dimensions, made in Sydney and Melbourne. continued to be featured in a range of Year of the Outback commissioned and acquired programs. An ABC Natural History production, ABC Television has commissioned two series Island Life, exploring the flora and fauna as part of the 2002 Year of the Outback. Big of six of Australia’s most remarkable islands, Country Revisited returns to the people and won six international awards. places featured in stories shot in the original series in 1970’s and 1980’s. Outback Upfront Sport will explore the outback experience in Western The range of sports broadcast included Australian. This initiative with Western women’s basketball, netball, bowls, hockey, Australia’s ScreenWest and the Film and tennis, international netball matches and the Television Institute is being produced in Perth. Hopman Cup. In total, 150 hours of sport Australia Talks, was a series of live discussions were broadcast nationally in addition to local from around Australia giving people living State and Territory sport, giving a total output outside the major metropolitan cities the of 650 hours of sports programming. opportunity to express points of view on television.

ANNUAL REPORT PAGE 56 [ABC TELEVISION] 2001-2002 Digital multichannel services Fly is currently broadcast as a companion service to ABC Kids from 6pm until 6am daily. In 2001-02 the ABC launched Australia’s first A weekly two-hour program called Saturday new digital services, ABC Kids and Fly. Morning Fly, with segments drawn from Fly ABC Kids was launched in August 2001, channel’s productions, is also broadcast extending the ABC’s continuing commitment on the main ABC channel each week. to children’s broadcasting. ABC Kids offers entertaining, engaging and commercial free programming from 6am until 6pm daily. Programming is divided into age zones for children from pre-school age until early teens with a strong mix of local and overseas programming including Playschool, Bob The Builder, Bananas in Panamas, Tracey McBean, Old Tom, and The Saddle Club.

The children’s digital channel is run in conjunction with programming on the main television service. ABC Kids has a common programming philosophy across the ABC’s analog and digital services. The digital channel Digital Youth Channel Fly. enables the ABC to offer high quality children’s programming across the day. To date the available audience for digital transmission is small. However, the services The digital youth channel Fly was launched are retransmitted by Austar regional satellite in November. It offers information, music, television platform and Optus cable platform. animation and entertainment for a teenage and youth audience. Fly is an innovative service made by young Australian producers and animators using new consumer DVD and PC technology to provide information and lifestyle content for young people. It deals with technology, environment, fashion, music, work, careers, school, health and relationships, with high levels of animation using the work of emerging artists from various genres.

[ABC TELEVISION] ANNUAL REPORT PAGE 57 2001-2002 ABC New Media

Outcome 1 was achieved by ABC New ABC Online’s reach in the active Internet Media through the delivery of Output 1.3: population averaged 11% over the last year, Engage audiences through new media with a peak of 12.3% during September 2001. services including the Internet and This means that 11% of all Australians who go emerging broadband platforms. online in a month visit the ABC website. Over a six-month period, the number of unique The Internet continues to provide a vital and visitors to ABC Online increased to 2.7 million, new way for the ABC to reach audiences which equates to a reach of 27% amongst all within Australia and overseas, through text, active Internet users in Australia. audio and images that inform, educate and entertain audiences across an extensive and ABC Online averaged nine million page diverse range of interests. accesses per week and 39 million page accesses per month over the last year. The ABC Online front page was redesigned in Monthly page impressions to ABC Online have October 2001 bringing a cleaner, fresher look increased by 12% since July 2001, reaching and feel to the site and incorporating a central 40 million accesses per month at June 2002. navigation system designed to encourage the flow of traffic between the 270 ABC Online Audience participation websites. From October last year users have Having established its position as one of the been able to move more easily between the top websites in Australia over the last six traditional content areas of News, Children’s years, ABC Online has been focussing on and ABC TV and Radio network websites to increasing audience loyalty and interaction specialist areas of Science, Arts, Asia Pacific and developing a number of specialist online and youth content. communities. ABC Online’s interactive Community and Industry websites blend exceptional content and recognition community to reach new audiences and invigorate the public’s relationship with the ABC Online has established a leading position ABC. The interactive online forums have among Australian Internet audiences. In June broken new ground, with almost half a million 2002 ABC Online was positioned eighth and messages posted to ongoing forums such as fifteenth in terms of the size of its audience Science, News and Children’s this year. according to Red Sheriff and Nielsen NetRatings respectively. Of note is that among Another indication of the steady relationship the leading websites, ABC Online stands ABC Online has been developing with its alone in terms of the range of content it offers. audience is the number of people subscribed The other top websites, as measured by to various ABC Online mailing lists. At the ratings services, are specialist search end of June 2002 there were over 145 000 engines, portals, online banking, classified subscribers to specialist mailing lists, a 60.0% and travel sites. increase over the previous year.

The number of unique visitors to ABC Online Interactive applications such as forums each month has averaged 870 000 since July and mailing lists engage users and offer 2001. A unique user is an individual visitor to experiences which are not available on ABC Online who may visit just once, or who other websites. This strategy to build loyalty may visit daily. has proved successful with 40.0% of ABC Online’s audience returning from one month to the next.

ANNUAL REPORT PAGE 58 [ABC NEW MEDIA] 2001-2002 1 000 000 12.5 900 000 12 800 000 700 000 11.5 600 000 11 500 000 400 000 10.5 300 000 10 200 000 9.5 100 000 0 9 Jul 01 Aug 01 Sep 01 Oct 01 Nov 01 Dec 01 Jan 02 Feb 02 Mar 02 Apr 02 May 02 Jun 02

Reach % netRatings Home & Work

ABC Online’s Unique Audience and Audience Reach by Month July 2001-June 2002.

Genre diversity Gateways that have seen considerable growth over the last year include the Children’s ABC Online hosts and maintains over gateway, The Playground, which recorded its 910 000 web pages across twelve subject highest level of traffic ever over the Easter specific gateways. period in 2002. The site continues to attract New Media number of pages per genre industry recognition and was the winner of the Genre* % of Award for Excellence in Interactive Children’s pages Entertainment at the 2001 Australian Interactive Multimedia Industry (AIMIA) Awards. Arts & Culture 2.0 Children’s 4.4 This year the ABC’s dedicated online gateway Current Affairs 9.5 to science, The Lab, has sustained previous Education 0.6 growth and maintains its position as the Indigenous 0.5 leading online Science resource in Australia Music 0.2 with over 900 000 page accesses to the Natural History & Environment 0.4 gateway, including a daily science news News 54.4 service, each week. Religion & Ethics 0.2 Regional & Rural 17.7 Science & Tech 6.1 Sport 0.7 Youth 3.3 Total 100.0

*Does not include Television Guide, Search, ABC Broadband home page, About ABC Online and About the ABC. Many other ‘accesses’ are to directory pages and are functional information pages which cannot be classified in a genre.

[ABC NEW MEDIA] ANNUAL REPORT PAGE 59 2001-2002 National Interest funding and facilitating interaction between communities and the ABC through The new cross-media skilled program guestbooks, forums and event diaries. makers in ABC Local Radio, achieved through Nielsen NetRatings information on ABC National Interest funding, have produced Online’s audience suggests that half of its content for ABC local radio and specifically audience resides in non-metropolitan areas. for the local radio websites, The Backyard on The Backyard provides this audience with a ABC Online. For New Media, the benefit of the space to interact around local community program has been the ability to strengthen the news and events. ABC Online plans to build ABC’s relationship with regional and rural on these relationships further, by developing audiences by offering local audiences access areas on its website for community publishing. to local news, information and entertainment

1 000 000 900 000 800 000 700 000 600 000 500 000 400 000 300 000 200 000 100 000 0 Jun-Jul Jul-Aug Aug-Sep Sep-Oct Oct-Nov Nov-Dec Dec-Jan Jan-Feb Feb-Mar Mar-Apr Apr-May May-Jun Unique Audience Retained Audience New Audience

ABC Online – Audience Retention (month-on-month) July 2001 to June 2002.

ANNUAL REPORT PAGE 60 [ABC NEW MEDIA] 2001-2002 News coverage repurposes content from ABC Television and ABC Radio Networks. On ABC Online, many New Media has continued to expand its News radio programs are accessible on demand and content, offering forums, discussion boards live streamed output for some of the ABC and original in-depth and graphically illustrated Networks is available 24 hours a day. features in addition to a continuously updated News service. The complementary interactive Take up of the Internet by Australians features provide opportunities for audiences to continues to grow. Over the past 12 months, debate and discuss significant issues online. the number of narrowband users has New Media has also produced and maintained increased by 23% and broadband by 61%. such standout sites as Four Corners and In April 2002, there were 415 000 broadband Australian Story, which have been among the users in Australia, representing almost 7% of top performing sites for ABC Online during Australia’s active ‘At Home’ Internet users 2001-02. (AC Nielsen//NetRatings). New Media has developed the ABC’s broadband offerings to Over the last year, domestic and international meet this increased demand. news, current affairs and conflicts have been comprehensively reported and analysed by Broadband dedicated New Media journalists. World This year ABC New Media took important events during September 2001 sparked ABC steps towards being one of Australia’s leading New Media’s most successful online news broadband providers on the Internet with the coverage ever, attracting 940 000 people to five broadband channels on the ABC Online the ABC website during that month and broadband portal receiving widespread reaching 14 million page impressions in just acclaim and attracting large audiences. ABC one week. Six million page impressions were New Media’s broadband service has received to ABC News Online alone. Coverage of the peer and industry recognition attaining the Federal Election in November 2001 also saw inaugural Award for Excellence in Internet huge increases in traffic, with the News site Broadband at the 2001 Australian Interactive generating three million page impressions in Multimedia Industry Awards (AIMIA’s). the week of the election. Traffic to the broadband News service has Emerging New Media platforms grown from 30,000 weekly accesses in July ABC Online was launched in 1995 and the 2001 to 170,000 weekly accesses in June New Media division was established in 2000 2002. The News broadband service is fully with the goal of accelerating ABC’s growth integrated with ABC News Online and makes online and developing new audiences via a major contribution to the main news service. new and emerging platforms. The Children’s broadband service has also seen significant growth since launching in July During the year, ABC Online has continued to 2001, reaching over 100 000 page accesses publish and maintain more than 270 websites by June 2002. Other broadband services the majority of which involve the production of include Rage, Fly, Media Watch and The specially purposed content. In addition, New Occasional Cook, which have all seen Media hosts the Internet activities of ABC considerable increases in usage throughout Enterprises and ABC Corporate, and the year.

[ABC NEW MEDIA] ANNUAL REPORT PAGE 61 2001-2002 As a broadcaster capable of exceptional and Austar pay TV platforms in July 2002. content, New Media looks forward to applying New Media plans to explore interactive broadband technology on a larger scale. On television further, embarking on industry- demand, high quality audio and video clips partnered research into children’s interactive will make ABC Online websites even more television content. compelling. ABC Online made great progress Short Message Service in 2001 gaining industry recognition and is now working with the Australian Film In terms of other new services, New Media Commission to allocate $2.1 million to co- has been working closely with industry produced broadband initiatives to be hosted partners to deliver ABC News headlines to on the ABC website over the next three years. audiences via Short Message Service (SMS). New Media is also developing content suited Interactive for distribution across wireless platforms such New Media has also delivered content across as 3G which will provide innovative and the Optus Interactive TV platform. New Media exciting ways to attract and engage was a partner in the technical trial from April audiences. 2001 providing specially purposed content New Media also plays a leading role in driving for News, Children’s, Triple J and ABC Shop. cross media production across the ABC, The trial has since developed into the first enabling content to be commissioned and commercial trial of Interactive Television in delivered across a number of media platforms Australia and agreement has been reached for such as radio, television, online, interactive on-going participation in the Austar interactive television and broadband, among others. TV service. This model delivers production efficiencies and opportunities for the audiences to interact with content in new ways.

New Media has eagerly embraced the digital future with a clear strategy for the ABC national network. As New Media learns more about what audiences want, it will develop a mix of services that address their needs in powerful new ways, bringing Australians more ways to discover, experience and engage with Children’s website. Australia and the world.

New Media has facilitated further involvement with Interactive Television, having initiated the broadcast of Australia’s first interactive television program, the BBC’s Walking With Beasts Interactive, screening on the Optus

ANNUAL REPORT PAGE 62 [ABC NEW MEDIA] 2001-2002 ABC Asia Pacific

ABC Asia Pacific assisted in the achievement been branded From the Region, For the of Outcome 1 by providing information, Region to highlight a major point of difference education and entertainment to overseas and to signal the relevance and connection audiences. the service has with the region.

ABC Asia Pacific went to air at 8pm on ABC Asia Pacific represents a new model of 31 December 2001 in accordance with the international broadcasting offering integrated terms of contract between the ABC and the television, radio and new media services. Department of Foreign Affairs and Trade End users have the choice of several media (DFAT). Following the signing of the five-year gateways: contract in August, DFAT commenced to • a daily television service available either provide a total of $90 million to help support direct to home or via cable head-end the new satellite television service to Asia and systems and re-broadcasters the Pacific. The Chairman, Donald McDonald AO, formally launched ABC Asia Pacific in the • anytime access through PCs Great Hall of Parliament House, Canberra, on • radio Australia transmissions and 13 February 2002. The Minister for Foreign re-broadcasts Affairs and Trade the Hon Alexander Downer MP gave the keynote address to an audience The international service provides an of dignitaries, diplomats and media opportunity for the ABC to build on its representatives. reputation as one of the world’s major national public broadcasters. A critical objective of The new ABC Asia Pacific service is operating ABC Asia Pacific is to develop a significant in a crowded and competitive international presence in Asia and the Pacific through a television market. Television cable and satellite rich and diverse mix of programming. A wide operators in the region are now able to select range of information and knowledge-based from a wide range of available program content is specifically tailored for regional services. The ABC’s initial strategy was to audiences, including highly regarded ABC develop competitive advantage through the news and current affairs programs. provision of distinctive programs of a high quality that were relevant to audiences in the The establishment of ABC Asia Pacific offers region. The programming line-up features a the potential for significant future growth, package of specially commissioned news and through the generation of commercial revenue current affairs programs and an education to supplement DFAT funding. ABC Asia Pacific based program aimed at Asian and Pacific has the goal of becoming one of the five top audiences. international satellite broadcasters in the region within five years. The approach has been to focus on establishing a brand image of ABC Asia From the Region, For the Region, the Pacific as a comprehensive, authoritative marketing theme for ABC Asia Pacific, and distinctive English language service, emphasises that it is located in the region and with a unique range of relevant programming, sees the world from a regional perspective. setting it apart from other major international Daily news and current affairs programs are broadcasters. Significantly, the service has specially produced for Asia-Pacific regional

[ABC ASIA PACIFIC] ANNUAL REPORT PAGE 63 2001-2002 audiences, and not those in Australia, Europe Footprint or the United States. A range of other ABC Asia Pacific transmits on two PanAmSat Australian news and current affairs output, satellite platforms, PAS2 and PAS8. These including business and finance programs, satellite footprints reach Mongolia in the north, have been acquired from ABC domestic China, Northern Asia, South Asia, and across television and other local suppliers. the Pacific through Micronesia and Oceania to The ABC Asia Pacific service is designed for the Cook Islands in the east. an audience demographic comprising: The service opens a unique window into • decision makers and opinion leaders in the Australia and at the same time seeks to be private and public sector; a bridge between nations and countries of • emerging middle class community the region with relevant programming that segments; highlights shared issues and concerns.

• student and learning communities; Satellite decoders and other technical assistance have been provided to some small • international expatriates and Government Pacific Island broadcasters, enabling them to missions based in the region. rebroadcast ABC Asia Pacific for local audiences.

ABC Asia Pacific is committed to the development of strong, continuing relations with partner broadcasters in the region and will continue to assist where practicable to cement a spirit of co-operation and mutual growth, thereby contributing in a positive sense to political, economic and security imperatives.

Securing rebroadcasting arrangements has At the launch of ABC Asia Pacific. Left to Right: The been at the forefront of ABC Asia Pacific High Commissioner for Samoa His Excellency Leiataua Dr Kilifoti S. Eteuati, ABC Chairman Donald McDonald activities since the service began. Members of AO, Minister for Foreign Affairs Alexander Downer. the project team have made many trips to the ABC Asia Pacific Online region to secure these arrangement and to develop relationships with cable and regional Complementing and reinforcing the television broadcasting executives. At the time of service is a unique web site in the final stages preparing this report, ABC Asia Pacific was of development. Amongst other things, the available on rebroadcasting platforms in online service will contain an Ask Australia fourteen countries and negotiations for directory where audiences throughout the carriage were almost complete in five others. region can be put in contact with Australian In addition, ABC Asia Pacific is being carried institutions and bodies to answer questions by a large number of five star hotels across and queries on a wide variety of topics. The the region. web site also contains additional program material, notably that in the education area.

ANNUAL REPORT PAGE 64 [ABC ASIA PACIFIC] 2001-2002 Feedback from rebroadcasters has been positive. They speak favourable of the programming mix, particularly the education and children’s programming strands, which set the service apart and make it more attractive for operators. Detailed research will be undertaken early next year to ascertain audience reaction and numbers.

Cross promotion has been developed between Radio Australia and ABC Asia Pacific and further opportunities of working together are being discussed.

ABC Asia Pacific has agreed with the Department of Foreign Affairs and ABC Asia Pacific Service Area

Trade to conduct broadcasting and Included within the satellite coverage area: online services that will: • Bangladesh • Brunei • provide a credible, reliable and • Cambodia • China independent voice in the region • East Timor • Federated States of Micronesia • present through its news, • Fiji • Guam information and documentary • Hong Kong programs a ‘window’ on Australia • Indonesia • Japan and Australian perspectives on • Kiribati the world • Korea • Laos • project images and perceptions • Malaysia • Marshall islands of Australia in an independent, • Myanmar impartial manner • Nauru • New Caledonia • promote Australia’s engagement in • Northern Marianas • Palau the Asia-Pacific region by fostering • Philippines public understanding of Australia, • Papau New Guinea • Samoa its people and its strategic and • Singapore economic interests • Solomon Islands • Taiwan • Thailand • provide consular and other information to Australians living in the region, particularly in times of crisis

[ABC ASIA PACIFIC] ANNUAL REPORT PAGE 65 2001-2002 News and Current Affairs

ABC News and Current Affairs contributed was 14% and for Australian Story the to the achievement of Outcome 1 by providing increase was of the order of 45%. Significant news and current affairs content across Radio, international events covered during the year Television and New Media. included the terrorist attacks in the United States on September 11 and the subsequent Increased production war in Afghanistan. During 2001-2002 News and Current Affairs Domestic news was dominated by the increased its production to more than 24 000 Federal Election in November 2001 and hours for radio and television, which in turn policies concerning asylum seekers and generated tens of thousands of pages on ABC border protection. News Online. Increased output resulted from requirements to develop a Sunday morning New programs presence on national television, to provide News and Current Affairs is improving its news and current affairs services for the Asia business coverage across all media, including Pacific satellite service and the Divisional a national business segment produced priority to expand the reporting and analysis of specifically for the State-based 7.00pm business. This output was achieved while daily television news bulletin. introducing workplace reforms and cutting the cost of production. The Division met Charter Business Breakfast (6.30am to 7am – Monday and legislative requirements for accuracy, to Friday) is an innovative blend of general impartiality and objectivity. news, business and economics. Produced in Sydney, the program has a skilled team of Audience gains reporters and producers and is providing a News and Current Affairs provided audience high level of business analysis. Business peaks across platforms. The main radio news Breakfast is partly funded (a little less than bulletin on Local Radio at 7.45am gained a half) from the National Interest Initiative. five capital city share of 11.3%. AM’s share Insiders, a political discussion program of audience was 9.8% with PM gaining a produced in Melbourne, which premiered in remarkable 14.5%. On television, the 7pm July 2001, has established a solid following TV News five city share (Monday – Sunday) in its Sunday (9am) timeslot. The program rose to 23.5%, the 7.30 Report to 19.8%, combines feature political interviews with Australian Story to 16.0% and Landline commentary from leading journalists. From to 19.5%. August 2002, the program will be extended News Online average weekly accesses rose to 45 minutes, leading a new set of Sunday to 2 200 518, peaking at 6 884 293 during morning news and current affairs programs. the September 11 crisis. Four Corners and News and Current Affairs has produced more Australian Story post-program forums regularly than 250 hours of original programming for attracted accesses, in excess of 100 000 per the ABC’s new Asia Pacific television since it week, in the weeks in which forums were held. commenced on 31 December 2001. A daily The year-on-year percentage growth for half-hour news bulletin is produced in Perth, messages posted to Four Corners forums a shorter daily Asia-specific news bulletin

ANNUAL REPORT PAGE 66 [NEWS AND CURRENT AFFAIRS] 2001-2002 produced in Sydney, and a discussion Landline, presented by Kirsten Aiken, had program Focus is produced three nights another successful year engaging urban as each week (soon to be four times weekly) well as rural and regional audiences on a from Sydney. range of issues – halting rural decline, land degradation and salinity, cloning and genetic As a result of the increased production the manipulation of livestock and the outlook for Gore Hill centre in Sydney has been operating world commodity markets. Landline receives 24 hours a day through most of the week, about 20% of all contacts to the News and with enormous throughput in editing, studios Current Affairs division – most of them positive and control rooms allowing considerable and seeking further information. Landline has efficiencies in production. been prominent in promoting Year of The National programs Outback events.

The anniversary of forty years of uninterrupted The election was comprehensively covered by transmission of Four Corners, still Australia’s all of the main daily News and Current Affairs premier vehicle for investigative broadcast programs. Interviews with the Prime Minister, journalism, took place in 2001. The event Opposition Leader, and many other political was marked by a special 90 minute program leaders and representatives were broadcast showcasing prominent stories and tracking on AM, The World Today, PM, The World At the evolution in documentary style through the Noon, 7.30 Report and Lateline. Election night decades. Gore Hill’s Studio 21 was the venue programs from the national tally room in for celebrations which attracted hundreds of Canberra attracted good national audiences the editorial and technical staff who have and won praise for the speed of results worked for Four Corners over the years, reporting and clarity of analysis. Similar high including the first presenter, Michael Charlton quality coverage was provided of elections and first producer, Robert Raymond. In an in the Australian Capital Territory and South additional tribute the ABC broadcast a special Australia. The latter was the most watched series of Four Corners programs compiled television program in South Australia on the from the archives. night. All election programs were, in part or whole, re-broadcast by the pay television Australian Story was another television current channel, Sky News. affairs program which enjoyed considerable editorial and ratings success. The non-narrator Other significant domestic news coverage format provided, among other stories, during the year included reporting on the revealing profiles of Prime Minister John crisis surrounding the rescue at sea of asylum Howard and Opposition Leader Kim Beazley seekers, bound for Australia, by Norwegian during the Federal election campaign. container ship the Tampa, and the subsequent actions by Government to prevent similar Lateline consistently provided breaking news, groups of people entering Australia; the analysis and interviews on domestic issues, demise of Ansett, investigations and judicial particularly during the election period and inquiries into a number of corporate failures, outstanding international coverage. The the question of the full sale of Telstra, and transformation from a predominantly major policy debates in the Government discussion program to a news and and Opposition parties. current affairs hybrid was achieved.

[NEWS AND CURRENT AFFAIRS] ANNUAL REPORT PAGE 67 2001-2002 Radio program AM has retained its reputation On radio, news and current affairs staff for breaking stories with timely reports and combined with Local Radio producers to analysis of events throughout Australia and provide constant updates through the first the world, obtaining rare interviews with major horrific night and thereafter a series of special participants in national and international programs. News Online, based in Brisbane, events in the political, judicial and industry increased its output of pages dramatically and sectors. provided a 24-hour-a-day service through the week following September 11. Regional coverage A distinguishing feature of the ABC’s After a 10 year break a daily news bulletin coverage was the contribution of political returned to serve the residents of the ACT and correspondents, who were with the Prime adjoining regions in NSW. A Canberra-based Minister in Washington at the time of the Stateline program was also introduced in attack on The Pentagon. They, along with time to provide detailed coverage of the ACT ABC resident correspondents in Washington Assembly elections. Both programs have been and New York provided continuous reports well received, with the news bulletin achieving and analysis of events as they unfolded. The a household share exceeding 27%. value of having experienced reporters, camera International coverage operators and editors based internationally was never better demonstrated. The September 11 terrorist attack in the United States was the most significant and When the international focus swung to intense news story broadcast by the ABC Afghanistan and the insurgency against the during the year. On television News and Taliban regime, the ABC was the only Current Affairs provided two and a half days of Australian broadcaster to provide frontline uninterrupted coverage of events in the United reporting of the advance by the Northern States in the aftermath of the attacks by Alliance across the country and the liberation terrorist controlled planes on the World Trade of the capital, Kabul. Later when international Centre in New York resulting in the collapse of troops, including Australian SAS, were the two buildings, the attack on The Pentagon deployed in the country in the hunt for and the crash of a fourth plane. Osama Bin Laden and leaders of the Al Qaeda terrorist group, the ABC provided reportage through many months. ABC News and reporter Geoff Thompson were awarded Logie Awards for coverage of the Afghanistan War.

Internationally, attention has also been focused on the worsening crisis between the Israeli government and the Palestinian Authority. The ABC’s Jerusalem bureau, supplemented by ABC correspondents from Brussels and Moscow, has provided detailed accounts of the conflict including, where possible, the historic and political context, to help Australian

Cameraman Louie Eroglu at Maslach Refuge Camp in Afghanistan.

ANNUAL REPORT PAGE 68 [NEWS AND CURRENT AFFAIRS] 2001-2002 which allow the transmission of video, down enhanced telephone lines, were installed in most of the ABC’s overseas offices. Their use cut the cost of international satellites.

The ABC was the first Australian organisation to use a videophone, in conjunction with a portable satellite phone, to deliver reportage from Afghanistan and subsequently from the Palestinian territories during Israeli military incursions. All correspondents are being trained in the use of lightweight cameras and

Jill Colgan in Moscow. the one-person production model has been successful in some circumstances. audiences develop a broader understanding of this intractable dispute. The dangers faced by Cooperating with other ABC staff were so significant that an armoured broadcasters vehicle was purchased to help protect them News and Current Affairs is planning to on journeys through the Occupied Territories. build on its excellent relations with other Foreign Correspondent celebrated 10 years international broadcasters, in particular the of international reporting, during which it BBC, CBC and Television New Zealand. has produced in excess of 1 000 stories. The Television New Zealand (TVNZ) journalists are former President of Indonesia, Abdurrahman being accommodated in the ABC’s London Wahid, who still leads one of the world’s and Sydney News bureaus and the ABC’s largest Islamic organisations, was a guest of New Zealand correspondent is based at honour at a ceremony in Sydney, marking the TVNZ in Auckland. Foreign Correspondent anniversary. Mr Wahid praised the ABC for its has been involved in co-productions with international reporting and attributed his CBC and more are planned. fluency in English to having listened, as a child, to broadcasts by Radio Australia. Foreign Correspondent’s reporters have won Walkley awards and five New York Film Festival awards for their outstanding stories. The program achieves the highest international program sales and video tape sales in the News and Current Affairs Division. Resources and efficiency

International reporters have been at the forefront of using new technology to deliver their stories. ‘Store and Forward’ devices,

[NEWS AND CURRENT AFFAIRS] ANNUAL REPORT PAGE 69 2001-2002 News and Current Affairs as the Middle East crisis and asylum seekers Audience Contact produce strong and divided opinions in the community and this often provokes There were 6 213 more audience contacts in accusations of bias from supporters of 2001-02 than in the previous year including one view or another. 990 more complaints about bias. The increase in contacts was mainly due to reportage of There was no increase of complaints about major events in the USA, the Middle East political bias during the November 2001 and in Australia during the year. Issues such Federal Election.

Total of all Audience Contacts to ABC News & Current Affairs 2000/ % of all 2001/ % of all 2001 contacts 2002 contacts

Non-complaints 22 267 74.2% 25 257 69.7% Complaints 7 726 25.8% 10 966 30.3%

TOTAL 29 993 100.0% 36 223 100.0%

Total of Complaints of Bias to ABC News & Current Affairs 2000/ % of all 2001/ % of all 2001 contacts 2002 contacts

Bias complaints 915 3.1% 1 905 5.2%

The programs which received the highest levels of audience contact (non-complaints and complaints by telephone, letter and email) are as follows:

Program Contacts

Landline 7 492 7.30 Report 4 212 Four Corners 4 013 Online News 2 505 Foreign Corespondent 2 155 Australian Story 2 059

ANNUAL REPORT PAGE 70 [NEWS AND CURRENT AFFAIRS] 2001-2002 Breakdown of complaints News and Current Affairs

Description Phone Letters/ Total % of all calls Emails contacts

Non-Complaints Appreciation of Program/Story Content 3 080 3 203 6 283 17.3% Appreciation of Presenters 631 609 1 240 3.4% Requests/Suggestions 3 952 4 442 8 394 23.2% Providing More Information 3 302 3 151 6 453 17.8% Non Complaints – Other 1 495 1 392 2 887 8.0%

Subtotal non-complaints 12 460 12 797 25 257 69.7%

Complaints Aboriginal/Torres Strait Islander 11 5 16 Alleged errors of fact/Accuracy 397 503 900 2.5% Balance 274 265 539 1.5% Bias – Pro Coalition/Anti ALP 174 76 250 0.7% Bias – Anti Coalition/Pro ALP 343 231 574 1.6% Bias – Other 576 482 1 058 2.9% Content/News Values 1 562 1 047 2 609 7.2% Invasion of Privacy 9 145 154 0.4% Language – Pronunciation 86 48 134 0.4% Language – Grammar 50 128 178 0.5% Language – Other 211 224 435 1.2% Presenters/comperes – Presentation 846 413 1 259 3.5% Presenters/comperes – Appearance 28 16 44 0.1% Scheduling/Program changes 360 232 592 1.6% Sport 288 50 338 0.9% Violence 19 8 27 0.1% Weather 161 123 284 0.8% Complaints – Other 792 813 1 605 4.4%

Subtotal complaints 6 187 4 809 10 966 30.3%

TOTAL CONTACTS 18 647 17 606 36 253 100.0%

[NEWS AND CURRENT AFFAIRS] ANNUAL REPORT PAGE 71 2001-2002 Production Resources

The Production Resources Division charged at hourly rates. In some cases contributed to the achievement of Outcome 1 production requirements exceeded the base by providing the workforce and by operating capacity of the production centres, requiring facilities for ABC produced and co produced additions to the workforce or facilities. Where television programs across all genres. It this occurred the Division either engaged operated presentation facilities for television additional employees or hired facilities from transmission; and generated revenue through the external television production industry. the facilities marketing arm, ABC Productions. Genre Diversity and Television production and transmission centres Australian Content are operated in the capital city of each state In total the Production Resources Division and territory of Australia, supporting the level, workforce provided over 1.6 million production quality and diversity of Australian content in workforce hours to the production or the production of national and local programs. co-production of television content, thereby In addition to broadcast use, these programs supporting Australian content levels. About 60 provided opportunities for international per cent of those hours were used in the program sales and additional products production of programs in four genres – and services for ABC Enterprises. News, Drama, Current Affairs and Factual Television production within the ABC Programming. operated during the year on a user-pays basis. Transmission The Production Resources Division met the production requirements of the Television The Division operates television presentation Division and the News and Current Affairs facilities for the transmission of ABC Division by providing workforce resources Television’s national network, local programming for individual states and territories and the ABC multichannels ABC Kids and Fly. The presentation-operating environment has become more complex over the last year with digital and analog simulcast of the ABC’s primary channel as well as the multichannels. ABC Production

Production Resources hires television facilities to external clients through ABC Productions in a very competitive commercial environment. ABC Productions complies with the requirements of the Governments’ competitive neutrality policy, which aims to promote efficient competition between public and private businesses and seeks to ensure

Sale of old props at ABC Gore Hill. that government businesses do not enjoy competitive advantages by virtue of their public ownership.

ANNUAL REPORT PAGE 72 [PRODUCTION RESOURCES] 2001-2002 ABC Television, along with ABC News and Current Affairs, utilise about 95 per cent of the costed workforce resources each year – while ABC Productions use surplus marginal capacity of about 4% to generate external revenue.

A highlight of the year was the successful provision of host broadcaster services for the Commonwealth Heads of Government Meeting, CHOGM 2002, in March at Coolum in Queensland. National presence

Production centres located in Sydney and

Melbourne provide the majority of resources Brad Pearce at the controls of the ABC outside used in making programs for the television broadcast van at the Hopman Cup in Western Australia. network. In the other six production centres; Canberra, Darwin, Brisbane, Adelaide, Hobart Skilled and efficient workforce and Perth, resources are provided for the During the year the Division continued to production of television news and current shape its workforce and achieve greater affairs programs. Local resources are used to efficiencies, following the previous year’s make television programs for state or territory restructure, with appointments to key audiences and to produce programs for the management positions and a further reduction national network. Regular programs produced in staff numbers. It supported a higher rate of include Sunday Spectrum in the ACT, staff utilisation (80%, compared with 78% the Australian Story and Landline in Queensland, year before) despite a net reduction in staff Behind the News and For the Juniors in South numbers of 38 to 1028. About 30 staff left Australia, Gardening Australia, in Tasmania, with redundancies compared with 90 the year Dimensions – People, and the annual Hopman before. Cup in Western Australia. Production Resources ensures its workforce These centres also provided resources for the has capabilities over the full range of production of a number of specials and sports production skills needed to make television programs. These include coverage of State programs. Where additional skills are required and Territory elections, Anzac Day marches, the Division engages personnel or contractors annual Football Awards and local sport as well from the external television production as such programs as The Welcome Home industry. Parade (NT), Outstanding Australia (Qld), Awards won by the Division’s employees at Federation Feast (SA) and Centenary the Australian Cinematographers Annual Variety Concert (Tas). In Perth and Adelaide Awards for NSW and ACT provide an respectively, the Division provided resources indication of the capabilities of the ABC and facilities for the production of ABC Asia production workforce, with awards won in Pacific news and education programming.

[PRODUCTION RESOURCES] ANNUAL REPORT PAGE 73 2001-2002 the genres of News, Current Affairs, Sport, New facilities Documentaries and Corporate Productions. During the year full digital production A number of changes were implemented operations of news and current affairs during the year which required the programs was further implemented in each development of new skills. These included production centre. The Northbourne Avenue operational changes in the news, single studio in Canberra was upgraded for the person crewing for news, and the extension reintroduction of the ACT 7pm News and of multiskilling. Stateline.

During the year workforce skills were further The first new digital widescreen outside developed through internal training, external broadcast van was received during the year forums, supplier visits and work assignments and has been used to broadcast Rugby Union with co-producers. There was also matches and Netball. considerable training on internal systems with The national resource management database the implementation of a new human resources system was installed to replace existing database and rostering system, and new job systems used for Television and Radio facilities planning and assessment provisions of the bookings and to improve the recording and ABC Employment Agreement. tracking of production resource bookings. This system provides for national reporting of the use of production facilities. Future directions

A major change during the forthcoming year will be the move of the NSW production centre from Gore Hill site to the new ABC building at Ultimo, operating newly installed digital equipment and facilities in a more compact environment.

Additional new digital outside broadcast vans will be delivered to replace obsolete analog vans, enhancing the capability of the ABC to resource local and national Australian digital widescreen production in each state and New digital TV outside broadcast van. territory.

Realising on these improvements will assist the ABC in the production and programming of Australian content while achieving improved productivity.

ANNUAL REPORT PAGE 74 [PRODUCTION RESOURCES] 2001-2002 Development

Development Division contributed to the Development Highlights achievement of Outcome 1 by funding the Of the 1 209 proposals assessed, 99 (or 8%) development content for Outputs across were approved for Development funding. ABC Radio, Television and New Media. Some of these are still in development before In 2001-02 a range of promising new being assessed for later production. programs were funded to the point where they were commissioned by the output The genre attracting the largest proportion of division. The Division is the first point of development funding was comedy. Projects contact for applicants who submitted television included Election Chasers broadcast in proposals to the ABC. In 2001-02, the Division the lead-up to the Federal election and received 1 209 formal program submissions. development of the series Kath and Kim featuring the characters of the same name Proposals were assessed against ABC created by Gina Riley and Jane Turner. Television’s scheduling requirements; the quality, originality and creativity of the ideas; In drama, support was provided to existing development, acquisition and fifteen projects, most significantly to fund production commitments; diversity of output development of the medical series MDA with for audiences; the skill and talent of applicants independent production company Screentime. as evidenced by their track record including The other 14 drama projects are still in strong story-telling and production skills; and development, going through script proposed budget and financing strategies. assessments and redrafting.

It should be noted that not all program In children’s, projects undertaken included proposals assessed required development the first phase of development of a children’s support. Many proposals, particularly those drama and the pilot for an ABC Children’s dealing with factual content, were sufficiently television series on pets and their child carers. developed upon receipt to progress to immediate commissioning consideration by ABC Television.

250

200

150

100

50

0 Jul 01 Aug 01 Sep 01 Oct 01 Nov 01 Dec 01 Jan 02 Feb 02 Mar 02 Apr 02 May 02Jun 02

Number of Proposals

The higher rate of submissions in March reflected the appointment of Development Officers in the capital cities outside of Sydney and Melbourne.

[DEVELOPMENT ] ANNUAL REPORT PAGE 75 2001-2002 Radio proposals supported in development included City Slickers, a series for Local Radio marking the Year of the Outback, which saw urban professionals swap jobs with their rural counterparts for a week. Development supported Mind Over Matter, a weekly series on the human brain for Radio National and News Radio and Connections, a major series for Classic FM providing an introduction to well-known pieces of classical music.

The Division also supported a number of New Media projects including the Regional Youth Project, funding the twelve-month placement The Kath and Kim series characters of the same name. of an Honours Student from the University of In factual programming development funds NSW to assist in the development of the 8-14 were provided to a range of science, history year-old gateway in the Children’s Unit and the and natural history projects. The Dimensions Fly gateway in the Youth Unit. series and The Way We Were, a program Development Spend by Genre: exploring the past through the use of archival material were supported in development. 10% 26% As a one-off six-month initiative to encourage 13% development activity outside the major production centres of Sydney and Melbourne, in January 2002 six Development Officers 14% were appointed to Brisbane, Darwin, Perth, 19% 18% Adelaide, Hobart and Canberra.

A total of 349 proposals were received and formally assessed by the Development Officers. Comedy Factual Science, Tech, Environ, Nat History Drama History Children’s The strongest response was in television documentaries, with projects such as The Choice, a West Australian documentary exploring conscientious objection during the Vietnam War, approved for development with matching development funds provided by Screenwest.

ANNUAL REPORT PAGE 76 [DEVELOPMENT ] 2001-2002 Audience Research In 2001-02, the ABC participated in a number of ad hoc surveys, including regional radio In addition to funding program development, surveys at Wangaratta (September 2001), Development Division managed Audience Darwin and Rockhampton/Gladstone (October Research on behalf of the Corporation, using 2001) and Wollongong (March 2002). the following major research sources in 2001-02: As with Television, the ABC commissions qualitative studies to aid program Television development for Radio. During 2001-02 Audience measurement data was collected the ABC undertook extensive focus group via the OzTAM people meter panels in Sydney, research on Local Radio in all capital Melbourne, Brisbane, Adelaide and Perth and cities as well as 11 regional centres – Cairns, reported on a daily basis. Nielsen Media Mackay, Mt Isa, Lismore, Tamworth, Bendigo, Research provided data from their people Wodonga, Renmark, Alice Springs, Geraldton meter panels in the aggregated regional and Bunbury. Research was also television markets covering most of the commissioned for other radio networks in regional coastal areas of Queensland, a number of regional and metropolitan Northern and Southern New South Wales, centres. This included qualitative research regional Victoria and Tasmania. commissioned for Triple J, with research conducted in Brisbane, Sydney, Melbourne, Generally this information was reported as the Perth and Albury-Wodonga. share of viewing achieved and the percentage of the population reached. New Media

In areas of Australia where people meter The ABC’s two primary audience panels are not established, television measurement methodologies for ABC Online audiences are measured by the completion of are Site-Centric page access measures and viewing diaries. Using weekly diaries members the Nielsen//NetRatings service. The Site- of households record their daily television Centric page access measures provide viewing, captured on a quarter-hour basis in insights into traffic volume to ABC home page the diary. Diary surveys of television are usually and ABC Online Gateways. In June 2001 the conducted over a four-week period. This year Nielsen//NetRatings service was introduced, the ABC participated in diary surveys in which uses a national panel that provides Darwin and regional Western Australia more in-depth data on the number of users (March/April 2002). (both at home and work), reach and demographic profiles. Radio Online surveys were conducted with Nielsen Media Research carries out radio audiences visiting the ABC shop online. research for the major metropolitan markets eight times per calendar year, with listening Qualitative research and usability testing was captured on a quarter-hour basis for eight also conducted for a number of ABC Online four-week tranches across the year. Less gateways, both existing and new or frequent data is collected for other major developing. towns and regional surveys are carried out on an ad-hoc basis.

[DEVELOPMENT ] ANNUAL REPORT PAGE 77 2001-2002 Education The cross-media education project The Bloke on the Bike was repeated in 2001-2002, with Development has responsibility for a range of Drew Radford setting out on a three-month education activities. motorbike journey through outback Australia Behind the News celebrated 33 years on with a brief to gather stories that reflected ABC Television in June 2002. Produced at the life and locations of the people in regional the ABC’s Collinswood studios in Adelaide, and remote Australia. The Bloke on the Bike, Behind the News focuses on the major news featuring Radio, Television and Online content stories of the week, presenting complex was a co-production with the South Australian issues in an understandable and entertaining Department of Education, Training and style. Around 1.37 million students in schools Employment. watched at least one episode of Behind the News, with the complementary website averaging 75 000 visitors weekly.

ABC Education produced 130 half-hour episodes of Nexus for ABC Asia-Pacific during 2001-02. The program, also produced from Adelaide, had a particular focus on English language learning through English Bites. Broadcast weekdays, Nexus contained field segments and studio interviews and presented programs on business, science and research, education, migrant experiences and regional issues. Complementary websites for both Nexus and English Bites were established.

ANNUAL REPORT PAGE 78 [DEVELOPMENT ] 2001-2002 Content Rights Management

Content Rights Management contributed to New Media delivery platforms. The ABC the ABC’s achievement of Outcome 1 and had been operating under an agreement, delivery of Outputs across Radio, Television negotiated in 1987, which had expired four and New Media by ensuring appropriate years ago. Negotiations continued with the standards, concepts, deal benchmarks and Australian Performance Rights Association business systems are in place to manage (APRA), the Australian Recording Industry the use of content and the rights in content. Association (ARIA) and the Media, Entertainment and Arts Alliance (MEAA) The Division has cross platform responsibility to ensure the ABC’s blanket agreements for the business and management of content with underlying rights holder groups gave and rights for the ABC and potential third maximum flexibility in the use and re-use parties. It carries out the business-to-business of content. sale of content worldwide and negotiates agreements for the acquisition, development, The ABC for the first time acquired rights production and co-production of content to online and interactive television content across all ABC platforms. The physical content together with free to air television broadcast itself is managed through Archives and Library rights for both the BBC television series Services (A&LS) so that it is accessible, Walking with Beasts and the Canadian appropriately stored and preserved for company Snap Media’s television series the long term. Degrassi High.

During 2001-02 Content Rights Management The ABC has renegotiated to continue its (CRM) contributed to building ABC audience Accord/Non Accord Documentary Agreements share through enabling retransmission with Australian Film Finance Corporation. agreements for the ABC’s television, radio and new media services on Optus, Foxtel, Austar, TransACT, Neighbourhood Cable, and Westernpower/ BrightTV.

It exercised strong negotiation and financing skills to obtain cost effective access to distinctive, appealing, specialised and engaging content for ABC audiences. Through its rights management practices and the restructuring of Archives and Library Services, CRM provided cross platform, user focussed, centralised content and rights research and clearance services to program makers.

The ABC renegotiated its agreement with the Australasian Mechanical Copyright Owners’ Society (AMCOS) to cover music used in content on the ABC’s Television, Radio and

Bananas In Pyjamas

[CONTENT RIGHTS MANAGEMENT] ANNUAL REPORT PAGE 79 2001-2002 Work on the standardisation of all Deal A major project during 2001-02 was the Memos and contracts associated with content implementation of Phase 2 of the Archives and has been commenced with Legal Services. Library Services restructure. The restructure has allowed the following key changes: Fortnightly Project Update Meetings allows all ABC output Divisions to be informed of • amalgamation of the two Sound Libraries content being developed and commissioned (radio and television), the News Clippings across the ABC and to decide whether or Library, and the Ultimo Reference Library, not to secure rights to content on a cross into one Library Service structure: the platform basis. Sound & Reference Library;

Rights Management developed a number of • establishment of Library Sales within Ready for Publishing ‘Prototype’ databases ABC Content Sales, centralising the sales for New Media’s Pilot Broadband Services. functions previously of Radio Archives, These Prototypes manage the Production Radio Tape Services, Television Archives; Scheduling, Rights Metadata, and Rights • amalgamation of database systems Usage Reporting processes for creation and administration and development into re-use of content in an online environment. one unit within A&LS; The Prototype databases are also being implemented for other emerging ABC • the establishment of the new centralised, platforms including DIG, the digital/internet cross-media structure, bringing the current radio service. separately managed collections and services into four key units: Collection Archives and Library Services Strategy; Research Services; Collection Archives and Library Services (A&LS) Management; Technical Services. databases and collections continue to be the In preparation for the move from Gore Hill key source of current and historical media to the new facilities in Ultimo, A&LS is records of Australian news, current affairs, undertaking several projects to cull, process social, political and cultural history. A&LS plays and manage outstanding backlog collections a key part in production across radio, in Radio archives and in Television production television and new media providing sound, areas including the processing of 16 000 cans vision and information from databases and of Four Corners film rushes. collections around the world which is accurate and relevant. Programs such as Dimensions in A&LS is working with Technology and Time and the Four Corners programs Fall of Distribution to implement the Digital Singapore and The Ruth Cracknell Special Conversion Project which will convert 120 000 A Hand for Ruth, showcase the ABC’s rich hours of analog television and audio archived collection of documentaries and information programming to digital online and hardcopy on the events and personalities which shape formats, using special purpose funding. Australian identity. A tender to potential suppliers of this service has been issued and applicants are now being assessed. It is hoped that this project will be underway early 2003.

ANNUAL REPORT PAGE 80 [CONTENT RIGHTS MANAGEMENT] 2001-2002 In addition, plans for the ongoing digitisation of The ABC participated in the international all appropriate content are being undertaken as television programming marketplaces well as the development of digital libraries of MIPCOM (October 2001), NewsWorld still photographs, marketing materials and (November 2001), NATPE (January 2002) music; together with the development of and MIPTV (April 2002). Sales of popular policies for the archiving of online content from titles such as Changi, Bananas in Pyjamas, abc.net.au; the provision of online searchable Dynasties – The Murdochs and Kath & Kim databases and a Corporation wide records were achieved through the year to management system. international broadcasters. ABC Content Sales Australian Story and Foreign Correspondent programs are now being screened in-flight on The ABC launched an online Headline News Qantas aircraft domestically and internationally. service for sale to third party websites.

The ABC entered into an agreement to supply regional and rural online news to the Telstra- Countrywide website. The ABC also contracted to supply online news to global information database Factiva, thus taking ABC news to a worldwide business and research audience.

The ABC has entered into an agreement with National Geographic Television (NGT) to supply news and factual content to Geographic’s Newsreel service which in turn is syndicated to television stations throughout the USA. The ABC is in discussions with NGT for the representation of its footage catalogue in Australia and New Zealand. ABC stand at MIPCOM, Cannes, 2001.

[CONTENT RIGHTS MANAGEMENT] ANNUAL REPORT PAGE 81 2001-2002 ABC Enterprises

ABC Enterprises contributed to the ABC Shop Online increased its revenue by Corporation’s achievement of Outcome 1 31.0% from the previous year and the site through the creation, licensing, marketing averaged more than 90 000 accesses per and retailing of quality consumer products week. During 2001-2002, there were 91 000 associated with the ABC’s broadcasting members added to the ABC Shops Loyalty and new media activities. In this way, Reward program. At the end of June, the ABC Enterprises extends the life of ABC Reward program had 124 000 members. programming, assists in fostering and Books and Magazines developing Australian talent and creativity, and makes a valuable financial return to the The launch by the Prime Minister in July of Corporation for investment in programs. The Boyer Collection – Highlights of the Lectures 1959-2000 edited by Donald ABC Enterprises worked closely with the McDonald, was the first of a number of output Divisions in releasing a range of successful ABC Books launches for the year. consumer products associated with ABC The launches of best sellers John Eales: The productions including, with Television, Changi biography, Queensland Rugby League coach and Long Way to the Top and with Radio, Wayne Bennett’s Don’t Die With The Music In From Winter Stillness (Classic FM), Bakelite You, and Tom Gleisner’s Warwick Todd Goes Express (Local Radio) and Voices of the Bush The Tonk also attracted widespread media (Rural Radio). coverage. John Eales: The biography, by In 2001-2002, 614 products related to ABC Peter Fitzsimons, was the best-selling ABC programming activities were released. ABC Book for the financial year. Australiana and Enterprises made a cash contribution of $8.97 Rural titles including Great Australian Shearing million to the Corporation. Strong trading by Stories and Voices of the Bush also featured ABC Retail throughout the year and an above in the best sellers. average performance by ABC Video, Audio, In October, ABC Enterprises launched Books and Classics, contributed to this delicious, the ABC’s food magazine. positive budget result. Incorporating all cooking related programs Retail across ABC Television and Radio, the first issue was an outstanding success, selling ABC Retail recorded increases in sales above more than 100 000 copies and by December, retail industry averages in 2001-2002. ABC the magazine had gained more than 30 000 Retail’s catalogue promotions, in particular, subscribers. were very successful with increases in sales from the Father’s Day, Christmas and Mother’s Music Day catalogues of 17.0%, 22.0% and 17.0% ABC Classics released Classic 100, an eight respectively over the previous year. CD boxed-set of Australia’s favourite 100 The opening of a new ABC Shop in Hornsby, classical masterpieces. The collection was the NSW, in September and the introduction of result of a national poll by ABC Classic FM seven new ABC Centres further extended the and 24 Hours magazine which asked ‘What distribution network of ABC Retail. At the end is the one piece of music you cannot live of the financial year, ABC Enterprises had a without?’ The popularity of the ABC Classics total of 36 ABC Shops, an Order Centre and Swoon series was evident with sales of the 82 ABC Centres throughout Australia. latest release, Swooning – Music of Endless Rapture, nearing 30 000 units.

ANNUAL REPORT PAGE 82 [ABC ENTERPRISES] 2001-2002 ABC Music artists scooped the pool at the ABC Events staged Gardening Australia Live, CMAA Country Music Awards winning six the largest gardening expo ever held in Golden Guitar awards including Male Vocalist Sydney, in September. Attendance was (Adam Harvey), Female Vocalist (Beccy Cole) estimated at between 40 000 and 50 000 over and Album of the Year (Adam Harvey – the four days of the event. Planning is well Workin’ Overtime). The best selling ABC Music underway for future Gardening Australia Live in CDs of the year were the two volumes of Sydney in September 2002 and in Brisbane in Triple J Hottest 100 which were released, for April 2003. As the appointed Events Manager the first time, in the same financial year. Triple for the City of Melbourne’s Christmas in the J Hottest 100 – Volume 9 was released earlier City, ABC Events staged special ABC for Kids than usual as part of an overall new marketing concerts to launch the city’s Christmas strategy for Triple J albums. celebrations. In 2001-2002, ABC Events staged more than 400 ABC for Kids concerts Throughout the year Music Publishing actively and events and entertained more than promoted Australian composition, through 300 000 children across the country. recognition of outstanding achievements in composition with the Gold Manuscript Awards Video and Audio and encouraging new songwriting talent in 2001-2002 was a strong year for children’s Triple J’s Unearthed. videos with releases for perennial ABC for Kids Merchandising and Events favourites Bob the Builder and The Wiggles accounting for seven of the top ten best In March, ABC Merchandising and Events sellers for ABC Video. Sales results from GFK used the Toy Fair in Melbourne to successfully Marketing Services show that ABC Video had launch new children’s property Caillou and the highest selling Children’s, Documentary, to showcase and raise the profile of other Music and TV series videos, and highest properties, including The Saddle Club, to the selling Children’s, Documentary and TV series trade. The Toy Fair also provided opportunity DVDs, for the 2001 calendar year. Sales of to mark the 10th anniversary of Bananas in DVD product rapidly increased as the format Pyjamas with a new range of licensed continued to open new markets and attract product. new consumers.

Following the successful acquisition of audio rights to the Harry Potter series and Lord of the Rings by ABC Audio, sales of audio product were boosted with the cinema release of films under both titles. ABC Audio also secured the audio rights to major literary works including the Booker Prize winning True History of the Kelly Gang by Peter Carey, Rabbit Proof Fence by Doris Pilkington Garimara and Dawn Fraser’s autobiography Dawn – One Hell of a Life.

ABC Gardening Australia Live 2001, Peter Cundall Book Signing.

[ABC ENTERPRISES] ANNUAL REPORT PAGE 83 2001-2002 Finance and Support Services

The Finance and Support Services Division Risk Management supported the Corporation in achieving During the year, the Corporation implemented Outcome 1 by providing cost effective a Risk Management policy to promote a services whilst responding to the changing structured approach to the assessment and requirements of the Corporation. management of risk. A comprehensive Intranet Finance Services site accompanied this policy. The Risk Management policy has been integrated into Completion of Annual Financial Statements corporate planning processes and day-to-day The Corporation’s annual financial statements, management and operations. The policy also completed within the required timeframe, ensures that the Corporation will employ received an unqualified audit certification consistent definitions and ratings for risks, by the Australian National Audit Office. and maintain a risk management framework to ensure that all significant risks are identified, Finance Intranet Site Launched assessed, managed and reported at an In July 2001, a comprehensively re-designed appropriate level. Finance and Support Services Intranet site Legal Services was launched. The site provides a centrally coordinated gateway for ABC staff to access The Legal Services department continued to Finance and Support Services related provide a comprehensive range of services information such as policies, procedures including pre-program advice on a 24-hour and system training support. In addition, Australia-wide basis to Radio, Television and comprehensive financial management training New Media, specialised training to journalists was rolled out to staff throughout the ABC. and program makers in most States and The initiative has resulted in enhanced financial Territories and advice on contractual and management for the Corporation. rights issues.

Streamlining Financial Services Major projects undertaken by the department included assisting in the various service level During the year, the ABC Enterprises finance agreements in relation to the ABC Asia Pacific branch was restructured and integrated into international television service, advising on the the Finance Division, resulting in a more Corporation’s transition to new Privacy Act efficient and cost effective finance support legislation and advice on the Corporation’s service. Another outcome of this project travel and fleet services tenders. was the continued rationalisation of the Corporation’s financial systems. Consistent with previous years, the Legal Services department continued its media law Extension of Finance System training program in the interests of minimising Consistent with the Division’s objective to the possibility of legal proceedings against the actively seek opportunities to leverage further Corporation. This was facilitated during the benefits from its core Finance System, a year through a series of specialist in-house project initiated in late 2001 successfully media law workshops for the Corporation’s implemented the Corporation’s Finance various personnel responsible for producing System in the ABC’s London Office, with all programs, such as researchers, program ABC European Bureaus financial transactions makers and journalists. Fundamental topics to be captured centrally from 1 July 2002. covered included defamation and contempt of court principles.

ANNUAL REPORT PAGE 84 [FINANCE AND SUPPORT SERVICES] 2001-2002 Finance Committee properties across the country. The purpose of the audit was to ensure that all regional During the year, the Board Finance Committee premises were compliant with the various met on five occasions to consider papers building code and Occupational Health and prepared by the Finance Division including Safety requirements. The findings of the audit the Corporation’s annual budget, quarterly have formed the basis of a continuous financial reports, reviews into efficiency improvement plan for regional properties, and performance management and which was implemented during the year. treasury/finance related policies and procedures. Regional Properties Performance Measurement The Corporation extended its regional and Benchmarking presence with the purchase of two key regional properties at Ballarat in Victoria and Corporate Performance Indicators Wagin in Western Australia, for the purpose During the year, the Business Development of constructing new broadcast facilities. and Performance unit established and An outpost property in Katherine was also reported on key performance indicators established during the year. (KPIs) for each Division, reflecting the ABC’s Refurbishment programs were undertaken Corporate Plan objectives. These KPIs are during the year in Port Moresby, Renmark and incorporated in management and Board Newcastle with refurbishment works for the reports on a regular basis thereby improving Mount Isa and Bundaberg properties currently accountability through the linking of Divisional underway. performance to Corporate Plan objectives. Improving Safety Procedures International Benchmarking A Fire Evacuation and Warden training The International Benchmarking Group met in program extending to all properties Australia May 2002 to exchange ideas and information wide was rolled out during the year. The on improving the international benchmarking program ensures that proper procedures process. The International Benchmarking are followed in the event of emergencies. Group consists of eight Public Broadcasters with the recent inclusion of RTE (Ireland) and Major Building Works ORF (Austria). The ABC has established an In March 2002, the ABC Board approved information repository to enable each the final scope and funding arrangements for participating public broadcaster to compare the ABC’s new development in East Perth. its own performance against the average for As well as incorporating Local Radio, the group. Television, Online production and News and Property Current Affairs, the building will also include a television production studio and associated Regional Property Focus production support facilities, the only one of In order to ensure the ongoing provision its kind on the western edge of the continent. of functional, safe and cost effective The new centre is due to be operational by accommodation in support of ABC output, November 2004. the Property Services team commissioned a The new facilities will enable the ABC to build compliance audit of the Corporation’s regional on its long history of service to the Western

[FINANCE AND SUPPORT SERVICES] ANNUAL REPORT PAGE 85 2001-2002 Australian community, producing more state- At Lanceley Place, Gore Hill, the rooftop based programming as well as reflecting helipad was completed in May 2002. the achievements, aspirations, and unique In addition, the remedial site civil works were character of Western Australians in programs completed in preparation for the divestment for a national audience. of the site in 2003. Detailed planning for the redevelopment of the balance of the Lanceley Comprehensive refurbishment of the Place precinct which will be retained is well Corporation’s facilities in Canberra advanced. commenced during the year, with scheduled completion expected by August 2003. The ABC Appropriation refurbishment involves the retention of the Levels of funding existing radio and television studio buildings and the construction of a new central office As announced in the May 2002 Federal ‘link’ building, which will interconnect the radio Budget, for the 2002-03 Financial Year, the and television studio facilities. The initiative is ABC’s comparative operational funding is: part of the Corporation’s ongoing program of collocating functions to enable synergies and $m cost effective utilisation of shared resources. Total Appropriation Sydney Accommodation Project per Outcomes 1, 2 & 3 807.74 Less Analog Transmission funding –75.32 The Ultimo component of the Sydney Accommodation Project is scheduled for Less Digital transmission funding –29.76 completion by October 2002 and is on Less Capital Use Charge tied funding –58.65 budget. During the year, the first stage of Less Loan Funds –31.00 the collocated Radio & Television Newsroom in the existing building was completed Total Comparative and occupied together with the completion Appropriation Funds 613.01 of the Television Current Affairs Studio and The 2002-03 operational funds of $613.01m associated production support areas. represents a decrease in real funding of Consequential alterations within the existing $185.66m or 23.2% since 1985-86 as Ultimo building will continue into early 2003 depicted in the following chart. with full television production scheduled to commence in Ultimo in February 2003.

$825M $821M $775M

$725M

$675M $613M $625M $575M $525M

$475M 85-86 86-87 87-88 88-89 89-90 90-91 91-92 92-93 93-94 94-95 95-96 96-97 97-98 98-99 99-00 00-01 01-02

Operational Funds

ANNUAL REPORT PAGE 86 [FINANCE AND SUPPORT SERVICES] 2001-2002 Human Resources

The ABC’s Human Resources Division Initially registered to supply Certificate IV supported the achievement of Outcome 1 by in Workplace Assessment and Training, providing services to enable the Corporation registration now covers qualifications in the to best manage and develop its people in core business areas of Radio and Television. support of corporate objectives and the The ABC is now registered to deliver eleven achievement of all Outcomes. qualifications across Australia and is the only RTO in Australia to deliver this group of It does this by providing professional services qualifications. and leadership in recruiting, supporting and developing a creative, innovative and efficient The Training Department has developed a workforce. In order to achieve these outcomes national approach to development for frontline the Human Resources Division has developed and middle managers with the introduction actions and targets against the ABC of accredited qualifications in Frontline Corporate plan and reports progress in Management. More than 200 managers achieving these goals to the ABC Board nationally have been enrolled in the Diploma quarterly. or Certificate IV in Frontline Management. Training and Development Equity and Diversity

The ABC, through the ABC Registered The Equity and Diversity Section continues to Training Organisation (RTO), is increasing increase awareness about valuing the diverse the range of qualifications offered to ABC skills, cultural values and background of its employees. This means the ABC can provide workforce as well as potential employees. In training programs to its workforce that meet line with this, HR continues to progress its rigorous national industry standards and Equity and Diversity Management Plan (E&D provide qualifications that are nationally Plan). recognised and portable. A number of initiatives have been introduced as part of the E&D Plan to help employees achieve work and life balance. The cross- industry Women in Television Project group launched a publication Visions of Balance about juggling family with work in television.

An innovative Men at Work Program, focusing on men’s work and personal issues was conducted and in Sydney a Men’s Health Week forum took place.

Indigenous employment was a major focus during the year with the endorsement by the ABC’s Executive of a number of key measures aimed at increasing Indigenous employment

Managing Director, Russell Balding joins regional radio and profile across the ABC leading to an trainees Anna Finlayson (666 ABC Canberra) and Chris overall Corporation objective of two per cent Coleman (ABC Western NSW) in a training course.

[HUMAN RESOURCES] ANNUAL REPORT PAGE 87 2001-2002 Indigenous representation and the Consolidation of proposals and strategies development of a new Indigenous aligned to the Corporation’s goals is being Employment Plan. coordinated through wider consultation.

During the year six new Indigenous trainees The HR Division has also been involved in were appointed to the ABC in Darwin and developing, negotiating and communicating Sydney. proposals for a new Senior Employment Agreement (expired 31 December 2001) Performance Management and a new ABC Retail Agreement The first full 12 months operation of the ABC’s (expires 31 July 2002). performance management system for staff Workplace Reform has concluded. For a number of reasons, including the size and complexity of the task, New broad banded classifications and implementation has not been as smooth or flexible hours provisions in the current timely as anticipated. ABC Employment Agreement have enabled introduction of improved practices and When fully effective, performance technologies in a number of areas. These management will assist the ABC to develop practices include new multi-skilled roles in a more multi-skilled ‘best fit’ workforce by Television and new cross media production better articulating job roles and responsibilities, together with more efficient rostering in providing feedback about performance, and various output divisions. identifying skill gaps and training needs. An example of a major work practice change Guidelines, support materials and a website has been the introduction of single person have been developed and introduced, and crewing (SPC) in News that has been continually updated and improved. successfully implemented in all States. A national review of the performance These and other reforms have enabled the management scheme is underway and results ABC to streamline production processes and will be factored into development of the new achieve efficiencies and savings in the enterprise agreement where appropriate. workplace. They have been undertaken by the Enterprise Bargaining HR Division in partnership with other divisions and in consultation with staff and the unions. The ABC Employment Agreement 2000-2002 ushered in wide-ranging changes to structures and conditions for the majority of the ABC’s 4 000 program-making, technical and administrative staff. This agreement with the CPSU and MEAA expires on 6 October 2002.

Ongoing implementation and support for the current agreement has continued and the HR Division has developed an agenda in consultation with line management for the next bargaining round to start in August 2002.

ANNUAL REPORT PAGE 88 [HUMAN RESOURCES] 2001-2002 HR Operations Recruitment

Implementation of the SAP HR/Payroll system A substantial improvement in the ABC’s has now been completed. The system recruitment processes was introduced with provides a greater degree of automation and the move to a more centralised, national reduces much of the manual processing of the model. The result has been an increase in ABC’s previous rostering and payroll systems. efficiency through economies of scale, Under the new arrangement, the ABC has consistency in standards of advertising, partly outsourced its payroll functions to SAP access to specialist recruitment advice, and Australia and Allegiance Systems (an the centralised collection and reporting of application service provider). recruitment statistics. Recruitment activity in the ABC remains high with the HR Division As a result of the complexity of the various recruiting to over 700 vacancies for the rostering, award and salary packaging 12 months ending 30 June 2002. A new arrangements, implementation of this system advertising style was also developed, with has been time consuming and difficult. The the aim of better capturing the attention HR Division introduced extensive training of readers, reflecting a more progressive programs covering system functionality for upmarket presentation and delivering cost all users. Senior representatives from HR savings of up to 17.0% annually to the ABC. continue to liaise with SAP Australia to rectify system faults that hinder the full operation of the new system. Unfortunately rectification of these faults by the application service provider has taken longer than expected, although some improvement has occurred.

[HUMAN RESOURCES] ANNUAL REPORT PAGE 89 2001-2002 Corporate Affairs

ABC Corporate Affairs supported the new three-year Corporate Plan. This process delivery of all Outputs by providing a range included intensive environment analyses of administrative functions to support the (SWOTs) within Divisions, and planning days Corporation on matters relating to corporate for Executive Directors and Board Directors. policy and strategy, governance and the The Corporate Plan (2001-2004) was adopted ABC’s position and influence in the internal by the ABC Board in September 2001. and external environment. The Division In October 2001, the Board adopted a comprises Corporate Planning and comprehensive Planning and Performance Governance, Audience and Consumer Affairs, Framework to improve alignment of the Corporate Communications, International Corporate Plan, the annual Portfolio Budget Relations and Government and Statement (PBS) and the Annual Report. The Parliamentary Relations. Corporate Planning and Governance unit has since commissioned quarterly performance reviews of Divisional Business Plans aligned specifically with Corporate Plan Objectives. The unit also worked closely with the Finance and Support Services Division to develop a set of Corporate Performance Indicators for use in biannual reports to the Board.

Australian National Audit Office Review

During the year under review, the Australian National Audit Office (ANAO) undertook a Radio National Executive Producer Robyn Ravlich with performance audit – Corporate Governance President Xanana Gusmao and ABC Chairman Donald in the Australian Broadcasting Corporation McDonald, AO. President Gusmao read his poetry for Poetica and was (Audit Report No.40, 2001-02, tabled on interviewed for Listening Room. 5 April 2002). It reported that the new Corporate Plan articulated strategic priorities Corporate Planning and more thoroughly than previously and that, Governance when fully implemented, the Plan had ‘the potential to produce real improvement in the The Corporate Planning and Governance unit governance and performance of the ABC’. supports the Executive in matters relating to planning, performance reporting, industry The Corporate Planning and Governance unit analysis, policy and the coordination of related monitors and assists in the implementation of governance processes. It assists in providing a the 14 agreed ANAO recommendations. This Corporation-wide perspective on governance includes quarterly reporting to the ABC Board, issues through cross-divisional liaison and membership of a small Implementation strategic involvement. Steering Committee convened by the Managing Director, and leadership of the Planning and Performance Framework work of an Inter-Divisional Implementation The unit undertook a major strategic review Working Party. during 2001 resulting in the preparation of a

ANNUAL REPORT PAGE 90 [CORPORATE AFFAIRS] 2001-2002 Corporate Policy • Australian Broadcasting Authority: Submission to the investigation into the The Corporate Planning and Governance unit Adequacy of Local News and Information coordinates Corporation-wide policy Programs on Commercial Television development and input into media and Services in Regional and Rural Australia. broadcasting-related reviews. It monitors and analyses domestic and international industry • Australian Broadcasting Authority review developments to help ensure the ABC is of anti-hoarding provisions. informed in its planning as the media • Australian Broadcasting Authority review environment evolves. The unit’s work includes of the Australian Content Standard for coordination of the regular review of ABC commercial free-to-air television. Editorial Policies, requests under Freedom of Information and Privacy legislation, and Audience and Consumer Affairs administrative support for the Independent Audience Contact Complaints Review Panel (ICRP). ABC Audience and Consumer Affairs logs During 2001-2002, submissions were audience feedback and coordinates responses made to: where required. In 2001-02, in addition to the • Department of Foreign Affairs and Trade hundreds of thousands of contacts made on issues related to the World Trade directly to program areas, networks and Organisation and the General Agreement regional offices, Audience and Consumer on Trade in Services (GATS). Affairs logged over 110 000 audience contacts via telephone, email and letter. • Department of Communications, Information Technology and the Arts: During the year, Audience and Consumer response to options paper on the scope Affairs received and responded to 15 106 of datacasting and enhanced services. emails (4.0% increase on the previous year), 4 253 letters (35.0% decrease on the previous

Analysis of contacts received

Contact type Email Letters Phone Total Number % Email Number % Letters Number % Phone

Complaint 3 511 23 2 371 56 28 317 31 34 199 Appreciation 1 801 12 584 14 9 456 10 11 841 Other* 9 794 65 1 298 30 53 098 59 64 190

Total 15 106 100 4 253 100 90 871 100 110 230

* Other includes suggestions, requests for information, comments, enquiries, scheduling.

[CORPORATE AFFAIRS] ANNUAL REPORT PAGE 91 2001-2002 Subject matter of contacts received

Subject Letter/Email Phone Total % total

Requests for information, programs, product availability, other matters 12 331 48 685 61 016 55% Complaints about program standards and scheduling 2 984 19 387 22 371 20% Appreciation of programs and presenters 1 952 9 273 11 225 10% Reception and transmission problems 322 5 807 6 129 6% Sporting coverage 479 6 611 7 090 6% Complaints of bias, lack of balance, factual inaccuracy 893 1078 1 971 2% Comments about management issues 398 30 428 1%

Grand total 19 359 90 871 110 230 100%

year) and noted the comments of 90 871 During 2001-02, the ABA finalised its callers to switchboards in State and Territory investigations into 17 (20 in 2000-01) such capitals (1% increase on the previous year). matters. In eleven (eight in 2000-01) of these cases, the ABA’s investigation concluded that Key themes in the contacts received this year there had been no breach of the ABC’s Code were coverage of the September 11 terrorist of Practice. attacks in the United States, sport (including ABC Television’s review of sports coverage), The ABA found that the ABC had breached its transmission problems, changes to ABC Code of Practice in six (ten in 2000-01) cases. Television programs and presenters In each case, the ABA was satisfied with the (particularly Something in the Air) and a action already taken by the ABC to address myriad of other programming issues. the issue.

Included in correspondence and email Commonwealth Ombudsman complaints were 893 claims of bias, balance The Ombudsman’s office commenced one and/or factual error. Of these, 181 were investigation into the ABC, but terminated related to the Federal Election 2001. enquiries when it concluded that the complaint Australian Broadcasting Authority was outside its jurisdiction.

Members of the public who complain to Independent Complaints Review Panel the ABC about matters covered by the The Independent Complaints Review Panel Corporation’s Code of Practice and who are (ICRP) reviews written complaints of serious dissatisfied with the ABC’s response or the bias, lack of balance or unfair treatment arising handling of their complaint may seek review from ABC broadcasts. Complainants may from the Australian Broadcasting Authority seek a Panel review once the ABC’s normal (ABA).

ANNUAL REPORT PAGE 92 [CORPORATE AFFAIRS] 2001-2002 complaints procedures have been completed easier access to information regarding the and if the complainant is dissatisfied with the ABC Board, the ABC Act and Charter, policy ABC’s response, or if the complainant has not documents, submissions, media releases, received a response from the ABC within six speeches, the ABC Advisory Council, the weeks of making the complaint. Corporation’s management structure, locations of ABC offices, ABC Code of Members of the ICRP are: Ted Thomas, Practice and Editorial Policies, Service Convenor; Margaret Jones, Deputy Convenor; Commitment, History of the ABC, Newsletters, Professor Michael Chesterman; Stepan and a convenient e-mail subscription service. Kerkyasharian; and Bob Johnson. Members of the Panel have been selected for their The ABC’s external newsletter was also given knowledge of, or experience in, journalistic a new look and new name – Inside the ABC; ethics and practice, media operations and this newsletter reports achievements and program production, complaints handling and output of the Corporation. Widely distributed other review processes. by mail, Inside the ABC is also available free in ABC Shops and by e-mail. Reports of ICRP reviews are made public and the ABC carefully considers ICRP findings and ABC Corporate Communications assisted recommendations, taking appropriate actions with the launch of two new ABC platforms, in response to the Panel’s report. ABC Kids in August 2001, and ABC Asia Pacific, in February 2002. Both launches were In the period 1 July 2001 to 30 June 2002 held at Parliament House in Canberra and the ICRP received fourteen requests to review were attended by parliamentarians, the media complaints. Two of these were accepted for and interested stakeholders. review. The twelve remaining requests involved matters outside the Panel’s area of During 2001-02, the unit also managed a responsibility. range of media issues, including the departure of the former Managing Director in November The two requests accepted for review related 2001, and the appointment of Russell Balding to the same Littlemore program on 9 April as Managing Director in May 2002. 2001 about the Institute of Public Affairs (IPA), following complaints by Mr Mike Nahan, Executive Director IPA, Melbourne, and Mr Peter Priest of South Australia. As the complaints involved the same program they were reviewed together. (See Appendix 17 for decisions). Corporate Communications

Corporate Communications manages the ABC’s media relations and all matters relating to corporate communications, including external and internal publications, the ABC Intranet, the ABC Corporate Website About the ABC, major policy and platform launches.

During 2001-02 the ABC Corporate Website Kerry Stokes delivered the Andrew Olle Media Lecture 2001. About the ABC was redesigned to provide

[CORPORATE AFFAIRS] ANNUAL REPORT PAGE 93 2001-2002 International Relations During 2001-2002 the ABC received broadcasting delegations from China, Japan, The ABC endeavours to nurture relationships Korea and Scandinavia. Delegations are with all broadcasters by building long-term provided with tours of ABC facilities and take relationships and striving to further the merits part in workshops with ABC executives and of public service broadcasting through the producers, facilitating the exchange of work of the International Relations unit. information between broadcasters. International Relations encourages links, Government and particularly between ABC Asia Pacific, Radio Parliamentary Relations Australia and broadcasters in the Asia Pacific. This helps to fulfil a requirement of the ABC The Government and Parliamentary Relations Charter, to encourage awareness of Australia unit oversees the Corporation’s relationship and an understanding of Australia’s attitudes with the Parliament of Australia and on world affairs. Commonwealth Government departments. Key functions of the unit are to coordinate and Australia’s geographical location makes it respond to Parliamentary and departmental important for the ABC to develop relationships requests for information, build collaborative in the region. The ABC’s involvement with working relationships, and to monitor major overseas broadcasting unions and developments in Parliament of interest to associations has maximised involvement in the ABC. the Asia-Pacific region through the Asia-Pacific Broadcasting Union, the Asia-Pacific Institute One of the main activities for the year was of Broadcasting Development and the Pacific liaison with the Department of Foreign Affairs Islands Broadcasting Association. and Trade (DFAT) in relation to the new ABC Asia Pacific TV initiative. In addition, responses The ABC continues to be an active participant were prepared to answer departmental in the operation of other international requests for information on a range of broadcasting unions and associations: the issues, including ABC science and innovation Commonwealth Broadcasting Association, activities, women and technology, ABC Youth the European Broadcasting Union, the Royal initiatives, ABC contributions to the Rural Television Society, the National Association Book project and the UN’s Year of of Broadcasters, the International Cultural Heritage. Telecommunications Union, and Public Broadcasters International. The ABC also provided a submission to the Senate Environment, Communications, Speeches were made by the Chairman, Information Technology and the Arts Donald McDonald AO, and the (Acting) Legislative Committee inquiry on proposed Managing Director, Russell Balding, to the amendments to the Broadcasting Services Commonwealth Broadcasting Association’s Amendment (Cross Media Ownership) General Conference, held in Manchester, on Bill 2002. 3 May 2002. The Chairman’s speech, Taking Stock of Public Broadcasting, was provided The ABC appeared before the Senate as a video presentation to the Public Estimates Committee on two occasions Broadcasters International Conference, held during the year under review and answered in Toronto, Canada, on 22 September 2001. 71 written Questions on Notice.

ANNUAL REPORT PAGE 94 [CORPORATE AFFAIRS] 2001-2002 Technology and Distribution

Technology and Distribution supported A digital production-mixing console was the achievement of Outcome 1 through commissioned in March 2002 in the developing and maintaining the ABC’s Federation Concert Hall in Hobart for use transmission and technological services. particularly in fine music recording. Greater flexibility in the location of radio outside During 2001-02 the ABC continued to install broadcasts, particularly outside capital cities, digital production and transmission equipment has been facilitated with the delivery of four and infrastructure to further support digital Plain Old Telephone Service (POTS) Codecs broadcasting. for use across New South Wales, Victoria, The first digital television outside broadcast South Australia and the Northern Territory. van was delivered in May 2002 ready for These units allow broadcast quality audio to acceptance testing by ABC staff. The van be sent back to ABC studios from ordinary is fully equipped for digital television telephone connections without the need for broadcasting and is the first of eight vans ISDN facilities. being built for the ABC to replace the existing fleet which was acquired with the introduction of colour broadcasting during 1974-75. It was first used, during the testing period, on 1 June 2002 to provide local ABC TV and international coverage of the international rugby match between Australia ‘A’ and Canada.

Extensive planning and technical work by Systems Engineering and Technical Services prepared new production and broadcast facilities for the relocation of television news to Southbank in Melbourne and the reintroduction of week night local television news bulletins in Canberra. Production and transmission facilities were also provided to support the commencement of digital television channels, ABC Kids and Fly TV.

Installation of Netia digital audio workstations continued at seven regional stations and one capital city to replace tape recorders and endless loop cartridge machines with Gold Coast Mayor Alan Rickard at launch of ABC News computer based workstations. A range of Radio service on Gold Coast (AC Photography). additional technical equipment including Radio production facilities were also workstations, digital video cameras and completed for the opening of radio studios in multimedia computers, minidisk and audio Katherine in the Northern Territory. field recorders was provided to 33 regional radio stations as part of the regional radio The ABC’s Broadcast and New Media expansion. Research and Development group has provided specialist graphical and statistical

[TECHNOLOGY AND DISTRIBUTION] ANNUAL REPORT PAGE 95 2001-2002 systems to support television coverage of Technical Training Parliamentary elections and sports events Ninety-three technical training courses were for many years. More recently, this support delivered to ABC staff during the year. These has been extended to ABC Online coverage courses were conducted to introduce and of these events. Significant software familiarise ABC staff in the use of a wide range enhancements and hardware upgrades of digital television and radio production and were completed in order to support coverage transmission equipment. Anticipating the of the Federal, Northern Territory and ACT new television outside broadcast vans, general Parliamentary elections held in the manufacturer training was delivered for both second half of 2001. The election computer technical and operational staff. National system also provided a data feed for technical and operational training for the ABC Online and the ABC’s Intranet for use Netia digital audio workstations used by ABC Radio producers in their coverage. throughout radio continued. Re-certification For the first time post-election updates were programs were also implemented for staff made on ABC Online. maintaining the AVID digital video editing Coverage by ABC TV and ABC Online of the equipment, along with cabling and tower 2002 Hopman Cup featured use of the ABC rescue training across all ABC sites. enhanced Live Web Publishing computer application which published live scores and statistics. The associated web pages displayed game statistics alongside an embedded video player displaying a video stream of the television coverage.

During 2001-02, the ABC also installed a number of technology systems that ensured maximum benefits were gained from new equipment. A video syndication system was developed and introduced which provides an automated process for sending video to ABC television production centres located in each capital city, replacing a manual process. Video store and forward technology has been installed at the Corporation’s overseas news bureaus. This technology allows video material Digital Presentation Centre Ultimo 2001. to be transferred to Sydney using ISDN lines, Information Technology rather than the more expensive broadband satellite technology. The Profile Play-list Over the last three years, over 60 projects system, also developed by the ABC, is an planned as part of the 1999-2002 Information easy to use touch-screen application used to Technology Strategy have been completed. generate, modify, and execute play-lists of The strategy is currently being updated. video items in multiple production areas. This The Avstar computer system implementation system was integrated with the new digital was completed with its introduction in Sydney, video servers purchased by the Corporation. Melbourne and the London ABC bureau.

ANNUAL REPORT PAGE 96 [TECHNOLOGY AND DISTRIBUTION] 2001-2002 Avstar (Avid iNEWS) is a newsroom computer the formulation of decisions by international system that manages the production of bodies such as the Asia-Pacific Broadcasting television, radio and online newscasts for the Union (ABU) and the International ABC replacing an older system, which had Telecommunications Union (ITU). reached end of life. It allows ABC staff to write During the past 12 months, the ABC has been and manage their news stories throughout the actively involved in industry consultations with program production process. FACTS (Federation of Australia Commercial The year also saw significant enhancements Television Stations), ACA (Australian to the ABC’s web services. Installation of a Communications Authority), ACIF (Australian powerful search engine product improved Communications Industry Forum), and WTF indexing of the 400 000 pages of content (Wireless Technology Forum). The ABC was on ABC Online and provided a unified represented at a number of domestic and presentation to audiences. Additional international industry conferences with T&D functionality has been added to the staff presenting papers dealing with technical forums function. The ABC Online Shop and regulatory issues. The ABC has worked was in-sourced and integrated with a new with other broadcasters on a range of Enterprises Mail Order Centre application common technical issues, including the to manage both online and mail orders. possible migration of Electronic News Gathering (ENG) services, of particular A new booking system was introduced initially importance for local and regional television for television resources and then extended to news, to digital within industry-wide budget radio. This system enables more effective constraints. usage of a range of resources employed during the production process. Industry Recognition of ABC A range of enhancements to existing television technology staff production and scheduling systems were During the last year, two senior ABC necessary to aid the introduction of the ABC’s technology staff have been recognised for new digital television channels. In line with their contributions to national and international most organisations, the ABC kept a close broadcasting forums. Spencer Lieng has eye on security around its Corporate-wide been elected chairman of the International computer network and in particular protection Telecommunication Union from debilitating computer viruses. There was Radiocommunication (ITU-R) Working significant effort in upgrading virus protection Party 6P, which is responsible for production on every desktop computer as well as an and post-production broadcasting standards. upgrade to the ‘firewall’ that protects the Spencer is the first Australian chairman of the ABC from the Internet. As a result, the ABC group in its 75 years of existence. This peer remained relatively clean during a number of appointment to such a prestigious post international virus scares. reflects the high regard of the international Industry issues technology community. Dilip Jadeja is currently chairing the Australian Broadcasting Industry The ABC’s technical interests are represented Technical Advisory Group (BITAG) and is one at national bodies such as the International of the two industry nominees to work on Radio Advisory Committee (IRAC) and Statutory Advisory Committees under technology experts are actively involved in Section 51 of the Radiocommunications Act.

[TECHNOLOGY AND DISTRIBUTION] ANNUAL REPORT PAGE 97 2001-2002 Outcome 2

Maintain the scale and quality of analog This year, the unit handled television and radio terrestrial transmission of national and services enquiries as follows: regional networks, and Radio Australia Total number of emails and programming which existed immediately letters received 1 213 prior to the privatisation of the National Transmission Network (NTN). Total number of telephone enquiries received 17 246 The ABC plans the rollout of television and Total enquiries resolved 18 459 radio transmission services and manages transmission service contracts in excess of Total number of hits to the $85 million per annum with transmission Reception Advice Line website: 354 994 service providers Broadcast Australia Pty Less than half of the enquiries received to Limited, recent purchaser of the national the Reception Advice Line were due to transmission network from NTL. The recent transmission faults. About 60 per cent of ownership change has no impact on current reception problems are caused by electrical contracts the ABC has in place. interference or a deficiency in receiving Transmission Fault Restoration equipment. The unit works closely with Broadcast Australia to ensure that local For the period July 2001 – June 2002 the technical transmission or equipment issues average time of restoration for a transmission are repaired as soon as possible. The fault was: Reception Advice Line can expect to receive A Class transmitter (state capital works) more enquiries throughout 2002-03 as the 14.04 minutes (16 minutes 2000-01) rollout, awareness and interest in digital television becomes more widespread. B Class transmitter (major regional centres) 43.95 minutes (19 minutes 2000-01) The advice line can be contacted on 1300 13 9994 (at local call cost), The Reception Advice Line by email: [email protected] or the The ABC works with the audience to ensure self-help website http://abc.net.au/reception/. transmission defects are identified and Extensions and enhancements repaired as soon as possible. The Reception Advice Line (RAL) responds to telephone calls, The final analog television service planned emails and letters from the audience about the before the sale of the national transmission reception of all ABC TV (digital and analog) network in 1999 commenced broadcasting and Radio services. The advice line has played in Lilyfield, Tasmania in August 2001. a vital part in responding to audience enquiries The ABC’s minor extensions and related to the rollout of the ABC’s digital enhancement program has established seven television services. The total number of new services: Radio National at Cobar (NSW); telephone enquiries received has increased Classic FM at Bathurst (NSW) and Roma over the past 12 months, possibly due to the (Queensland); Triple J at Bathurst (NSW), growing interest in digital television and NewsRadio at Gold Coast (Queensland) and awareness of the Reception Advice Line Gosford (NSW); and analog Television at Port service. Sorell (Tasmania). Planning has continued for additional services.

ANNUAL REPORT PAGE 98 [OUTCOME 2] 2001-2002 Under the ABC’s self-help subsidy scheme During the year, Radio Australia’s radio for communities located in cyclone incident coverage was extended to a wider Asia- areas in northern Australia, new self-help ABC Pacific audience, by the addition of the Palapa Local Radio services commenced in Carmila, PanAmSat PAS 8 to its satellite delivery Clairview, and Saint Lawrence (Queensland) platform. This change saw an increase in and Channel Point (Northern Territory). the area in which signals could be received. Funding has also been awarded to Milikapiti As a result, Radio Australia is available to and Ramingining (Northern Territory) and high power, high frequency relay stations Bloomfield/Ayton (Queensland), with these throughout Asia and the South Pacific. services expected to commence shortly. Transmission Re-mapping In order to deliver services to under-served Over the past 12 months the ABC has been remote and regional communities, the ABC working on a project to re–map the coverage commenced a new Local Radio satellite of all radio and television transmission service for Regional Victoria in December services. This project was initiated due to the 2001, with programming derived from paucity of accurate information for network Melbourne and several regional studios. operations and management. The maps have This benefits ABC listeners in remote been produced using the coverage contours Victorian areas where no terrestrial service generated direct from the planning tools of was previously received. the ABC’s transmission services supplier International Broadcasting Broadcast Australia. Consequently they represent the best available information Technical and commercial arrangements regarding the network coverage. The maps were completed by Distribution and will be delivered to each network electronically Communications to establish the ABC over the coming months and will also be Asia Pacific television service by the on-air made available on the ABC Intranet, as part date of 31 December 2001. New Skies of the redevelopment of the transmitter Networks and PamAmSat are providing database. The ABC is one of the first presentation and distribution services. organisations to have comprehensively On 31 December 2001, ABC Asia Pacific mapped its services in this manner. commenced broadcasting the following The project will be completed during services: the latter part of 2002. • ABC Asia Pacific digital television

• Asia Pacific television Channel 2 (same content as the first channel but time-shifted two hours later to allow for time differences across the region)

• Radio Australia English Language Program Service (ELP)

• Radio Australia Foreign Language Service (FLP)

[OUTCOME 2] ANNUAL REPORT PAGE 99 2001-2002 ABC Distribution and Transmission Network Aggregated 2001-02 Performance as Reported by Broadcast Australia

ABC Service No. of ABC Broadcast Transmitters Distribution Australia Network Transmission (See Note 1) Network (See Note 2) Target Actual Previous Target Actual Previous % % Year % % % Year % Classic FM 65 99.83 99.97 99.92 99.64 99.94 98.95 Triple J 57 99.83 99.95 99.97 99.66 99.91 99.40 Local Radio 234 99.83 99.85 99.77 99.65 99.90 99.25 News Radio 11 99.83 99.96 99.85 99.76 99.94 99.81 Radio National 252 99.83 99.95 99.92 99.64 99.86 99.56 Analogue TV 437 99.83 99.96 99.91 99.72 99.87 99.23 Digital TV 9 99.98 99.72 — 99.90 99.96 — State NSW 249 99.83 99.94 99.92 99.65 99.91 99.60 NT 52 99.82 99.90 99.60 99.66 99.82 99.62 QLD 306 99.83 99.97 97.28 99.65 99.86 99.66 SA 76 99.96 99.98 99.90 99.64 99.91 98.56 TAS 82 99.95 99.98 99.73 99.71 99.83 99.14 VIC 116 99.93 99.99 99.91 99.72 99.92 99.52 WA 175 99.88 99.89 99.55 99.64 99.89 99.23

Notes: 1. ABC Distribution Network (included contracted service providers): The ABC distribution network ensures that programs are delivered from the studio to local transmitters throughout Australia. The network includes outsourced satellite and terrestrial broadcast distribution services from telecommunications carriers such as Optus and Telstra. The target is an aggregate estimate, sourced from more than 60 agreements the ABC has in place with service providers to distribute programs. Note: Local Radio, serving remote and regional Australia, is reliant on non-redundant Telstra broadcast lines. These performed well above expectation in the financial year 2001/2002.

2. Broadcast Australia Transmission Network (ABC Transmission Contractor): The reported transmission network performance, provided by Broadcast Australia, was above expectations, given the continuing establishment period allowed within the Transmission Services Agreement. New digital services continued to be introduced throughout the year. However, these works compared to the previous year have not impacted adversely on the audience. The moderate weather conditions have contributed significantly to this improved performance.

ANNUAL REPORT PAGE 100 [OUTCOME 2] 2001-2002 ABC Distribution and Transmission Network Aggregated 2001-02 Performance as Reported by Broadcast Australia

ABC Service Total Total Network ‘On-Air’ Availability Availability (See Note 3) (See Note 4)

Target Actual Previous Target Actual Previous % % Year % % % Year % Classic FM 99.48 98.62 95.32 99.48 99.92 99.87 Triple J 99.49 98.43 96.07 99.49 99.89 99.87 Local Radio 99.48 98.09 98.77 99.48 99.83 99.83 News Radio 99.59 99.87 99.61 99.59 99.95 99.95 Radio National 99.47 99.15 99.21 99.47 99.83 99.77 Analogue TV 99.55 99.20 98.55 99.55 99.85 99.76 Digital TV 99.88 99.15 — 99.88 99.67 — State NSW 99.52 99.57 97.78 99.52 99.89 99.85 NT 99.49 99.58 99.05 99.49 99.71 99.81 QLD 99.51 97.71 97.38 99.51 99.82 99.83 SA 99.51 99.18 95.78 99.51 99.89 99.84 TAS 99.51 99.18 95.04 99.51 99.81 99.86 VIC 99.52 99.42 97.83 99.52 99.90 99.87 WA 99.50 99.14 98.59 99.50 99.84 99.81

Notes: 3. Total Network Availability: The total network availability, shows the direct impact of all outages experienced by the audience, ie this measure reflects the delivered service availability to the audience, regardless of the source of fault or interruption. During the majority of reported outages, a reduced level of service continued to be provided throughout the incident period. This accounts for the difference between the contracted and overall network performance. The ABC and their service providers have initiated service reviews that examine improvements to the monitoring and reporting of the network’s performance. Broadcast Australia, with the ABC’s permission, operated a number of services below minimum performance levels (with moderate quality) for sustained periods throughout the year. This is reflected in the total actual availability for Local Radio and Radio National services, particularly in Queensland where performance overall was below target. Similarly, Broadcast Australia operated a range of Classic FM, Triple J and analog television services below the minimum performance level, but maintained a reasonable level of service to the audience to enable Broadcast Australia to undertake additional construction and maintenance activities outside the targeted performance. Note: Overall there has been a modest improvement over the previous year’s operating performance.

4. Total ‘On-Air’ Availability: The total ‘On-Air’ availability, shows the direct impact of all outages experienced by the audience, where some level of service continued to be provided throughout faults and maintenance. That is, where there was no total loss or denial of service to the majority of the audience. This measure shows that Broadcast Australia have delivered consistent overall service and they have marginally improved on the total period in which services were ‘off’, in comparison to the previous year.

[OUTCOME 2] ANNUAL REPORT PAGE 101 2001-2002 Outcome 3

The Australian community has access The ABC implemented the first Single to ABC digital television services in Frequency Network (SFN) in Australia, with accordance with agreed timetables digital television services at the Sunshine and funding. Coast, Gympie, Gympie Town, and Nambour all transmitting on UHF Channel 62. Staff Over the past year digital television has worked closely with and provided guidance commenced in 14 locations, providing greater to service contractors, Tandberg, Optus and terrestrial coverage than all other Broadcast Australia, to ensure the system broadcasters: Adelaide, Brisbane, Canberra, operated correctly. More SFN’s are planned Darwin, Gympie (two transmitters), Hobart, throughout late 2002 as additional transmitters Illawarra, Manly/Mosman, Melbourne, for Illawarra, Melbourne, Newcastle and Nambour, Perth, Sunshine Coast and Sydney. Sydney are constructed. The ABC commenced distribution of digital The ABC’s Broadcast and New Media television signals on satellite from 1 July 2001. Research and Development Department is The satellite signals provide digital television investigating interactive digital television to Queensland and NSW regional centres. applications using the Multimedia Home The ABC in association with service provider Platform (MHP), which is the proposed Optus Communications has implemented a standard platform to be used for interactive world first system that carries the full ABC services by Australia’s terrestrial free-to-air digital television signal including combinations and public television broadcasters. of Standard Definition and High Definition Program material.

On 1 August 2001, the ABC launched Australia’s first two digital television channels ABC Kids and Fly TV. The ABC digital television service was reconfigured to accommodate the introduction of these additional channels and deliver them nationally to all operating digital transmitters. Technical arrangements were also made for the retransmission of both services by certain subscription television carriers.

ANNUAL REPORT PAGE 102 [OUTCOME 3] 2001-2002 ABC Subsidiaries

As of 30 June 2002, the following companies are wholly owned subsidiaries of the Australian Broadcasting Corporation:

Symphony Australia Holdings Pty Limited Adelaide Symphony Orchestra Pty Limited Melbourne Symphony Orchestra Pty Limited Queensland Orchestras Pty Limited Sydney Symphony Orchestra Holdings Pty Limited Tasmanian Symphony Orchestra Pty Limited West Australian Symphony Orchestra Holdings Pty Limited Music Choice Australia Pty Limited The News Channel Pty Limited Symphony Orchestras

The following subsidiaries are fully incorporated companies under the Symphony Australia’s Young Performer of the Year 2001 Commonwealth Corporations Act: Pei-Jee Ng (left) with his twin brother Pe-Sian Ng and ABC Classic FM Program Manager, John Crawford. Symphony Australia Holdings Pty Limited Adelaide Symphony Orchestra Pty Limited Melbourne Symphony Orchestra Pty Limited Queensland Orchestras Pty Limited Sydney Symphony Orchestra Holdings Pty Limited Tasmanian Symphony Orchestra Pty Limited West Australian Symphony Orchestra Holdings Pty Limited

Each company is governed by an independent Board of Directors, develops a Corporate Plan, Business Plan, and maintains governance and procedures in accordance with relevant legislation.

[ABC SUBSIDIARIES] ANNUAL REPORT PAGE 103 2001-2002 Other subsidiaries

The following subsidiaries did not trade in the 2001-02 financial year:

Music Choice Australia Pty Limited The News Channel Pty Limited

The subsidiary, Orchestral Network Australia Pty Ltd was deregistered on 18 February 2002.

The following subsidiaries were placed into voluntary liquidation and deregistered on 25 June 2002:

AIM West Pty Equipco Australia Pty Limited AIM Holdings Australia Pty Limited Arnbridge Pty Limited Australian Information Media Pty Limited

Information about transactions between the ABC and each subsidiary is available at Note 18 Related Party Disclosures in the Financial Statements in this report, and are included in the consolidated Financial Statements of the Corporation.

ANNUAL REPORT PAGE 104 [ABC SUBSIDIARIES] 2001-2002 Independent Audit Report

To the Minister for Communications, Information Technology and the Arts

Scope I have audited the financial statements of the Australian Broadcasting Corporation for the year ended 30 June 2002. The financial statements include the consolidated financial statements of the consolidated entity comprising the Australian Broadcasting Corporation and the entities it controlled at the year’s end or from time to time during the financial year. The financial statements comprise:

• Statement by Directors;

• Statement of Financial Performance;

• Statement of Financial Position;

• Statement of Cash Flows;

• Schedules of Commitments and Contingencies; and

• Notes to and forming part of the Financial Statements.

The members of the Board are responsible for the preparation and presentation of the financial statements and the information they contain. I have conducted an independent audit of the financial statements in order to express an opinion on them to you.

The audit has been conducted in accordance with the Australian National Audit Office Auditing Standards, which incorporate the Australian Auditing Standards, to provide reasonable assurance as to whether the financial statements are free of material misstatement. Audit procedures included examination, on a test basis, of evidence supporting the amounts and other disclosures in the financial statements and the evaluation of accounting policies and significant accounting estimates. These procedures have been undertaken to form an opinion as to whether, in all material respects, the financial statements are presented fairly in accordance with Accounting Standards and other mandatory professional reporting requirements in Australia and statutory requirements so as to present a view which is consistent with my understanding of the Australian Broadcasting Corporation and the consolidated entity’s financial position, their financial performance and their cash flows.

The audit opinion expressed in this report has been formed on the above basis.

[INDEPENDENT AUDIT REPORT] ANNUAL REPORT PAGE 105 2001-2002 Independent Audit Report (cont.)

Audit Opinion In my opinion the financial statements:

(i) have been prepared in accordance with Finance Minister’s Orders made under the Commonwealth Authorities and Companies Act 1997; and

(ii) give a true and fair view, in accordance with applicable Accounting Standards and other mandatory professional reporting requirements in Australia and the Finance Minister’s Orders, of the financial position of the Australian Broadcasting Corporation and the consolidated entity as at 30 June 2002, and their financial performance and cash flows for the year then ended.

Australian National Audit Office

Trevor Burgess Group Executive Director

Delegate of the Auditor-General

Sydney 14 August 2002

ANNUAL REPORT PAGE 106 [INDEPENDENT AUDIT REPORT] 2001-2002 ABC Annual Report Financial Statements

Table of Contents Statement by Directors...... 108 Statement of Financial Performance ...... 109 Statement of Financial Position...... 110 Statement of Cash Flows ...... 111 Schedule of Commitments ...... 112 Schedule of Contingencies...... 113 Notes to and Forming Part of the Financial Statements...... 114 1. Statement of Significant Accounting Policies...... 114 2. Expenses and Revenues...... 123 3. Economic Dependency ...... 123 4. Revenues from Government...... 124 5. Revenue from Independent Sources ...... 124 6. Operating Expenses – Goods and Services ...... 125 7. Borrowing Costs ...... 126 8. Financial Assets ...... 126 9. Non Financial Assets...... 127 10. Interest Bearing Liabilities ...... 131 11. Provisions...... 131 12. Payables ...... 131 13. Equity...... 132 14. Cash Flow Reconciliation ...... 133 15. External Financing Arrangements ...... 133 16. Financial Instruments (Consolidated) ...... 134 17. Remuneration of Directors...... 136 18. Related Party Disclosures...... 137 19. Remuneration of Officers...... 139 20. Remuneration of Auditors...... 140 21. Trust Funds ...... 140 22. Controlled Entities ...... 141 23. Reporting by Outcomes ...... 142

[FINANCIAL STATEMENTS] ANNUAL REPORT PAGE 107 2001-2002 Statement by Directors

Australian Broadcasting Corporation In our opinion, the attached financial statements for the year ended 30 June 2002 give a true and fair view of the matters required by the Finance Minister’s Orders made under the Commonwealth Authorities and Companies Act 1997.

Signed in accordance with a resolution of the directors.

DONALD McDONALD AO RUSSELL BALDING Chairman Managing Director

12 August 2002 12 August 2002

ANNUAL REPORT PAGE 108 [FINANCIAL STATEMENTS] 2001-2002 Statement of Financial Performance for the year ended 30 June 2002

Consolidated ABC

2002 2001 2002 2001 Notes $’000 $’000 $’000 $’000 Revenues from ordinary activities Revenues from government 4 755 740 668 540 710 565 622 921 Sales of goods and services 5D 123 749 116 968 104 381 95 452 Interest 5A 7 879 12 193 6 984 11 059 Proceeds from disposal of assets 5B 816 787 756 778 Net foreign exchange gain 5C — 1 276 — 1 276 Other 5E 43 398 12 338 36 351 5 008 Total revenues from ordinary activities (excluding borrowing costs expense) 931 582 812 102 859 037 736 494

Expenses from ordinary activities Employees 6A 323 060 329 241 277 231 284 895 Suppliers 6B 336 570 292 147 312 070 261 131 Depreciation and amortisation 6C 63 268 55 531 62 644 54 904 Program amortisation 6D 106 923 101 652 106 923 101 652 Net foreign exchange loss 6E 448 — 448 — Write-down of assets 6F 12 824 4 275 12 824 4 275 Disposal of assets 5B 956 1 631 924 1 604 Other 6G — — 42 195 Total expenses from ordinary activities (excluding borrowing costs expense) 844 049 784 477 773 106 708 656

Borrowing costs 7 8 181 12 282 8 179 12 282 Net operating surplus from ordinary activities* 79 352 15 343 77 752 15 556

Net surplus 79 352 15 343 77 752 15 556

Net credit (debit) to asset revaluation reserve — (38 483) — (38 483) Total revenues, expenses and valuation adjustments recognised directly in equity — (38 483) — (38 483) Total changes in equity other than those resulting from transactions with owners as owners before capital use charge 79 352 (23 140) 77 752 (22 927)

The above statement should be read in conjunction with the accompanying notes.

NOTE * Net surplus attributable to the Corporation before capital use charge 79 352 15 343 77 752 15 556 Capital use provided for or paid (59 441) (56 179) (59 441) (56 179) Contribution to accumulated results 19 911 (40 836) 18 311 (40 623)

[FINANCIAL STATEMENTS] ANNUAL REPORT PAGE 109 2001-2002 Statement of Financial Position as at 30 June 2002

Consolidated ABC

2002 2001 2002 2001 Notes $’000 $’000 $’000 $’000 ASSETS Financial assets Cash 8A 30 720 29 592 6 119 4 887 Receivables 8B 80 975 63 596 77 336 62 911 Accrued revenues 8D 7 270 4 851 7 270 4 851 Investments 8C — — — 1 840 Total financial assets 118 965 98 039 90 725 74 489

Non-financial assets Land and buildings 9A 427 979 381 289 427 714 380 958 Infrastructure, plant and equipment 9B 251 789 254 903 248 132 252 340 Inventories 9D 80 242 76 584 80 234 76 559 Intangibles 9C 18 079 17 623 18 079 17 623 Other 9E 15 207 13 657 15 006 13 590 Total non-financial assets 793 296 744 056 789 165 741 070

Total assets 912 261 842 095 879 890 815 559

LIABILITIES Interest bearing liabilities Loans 10A 210 590 190 000 210 000 190 000 Total interest bearing liabilities 210 590 190 000 210 000 190 000

Provisions Capital use charge 312 — 312 — Employees 11A 118 999 114 256 108 845 104 753 Total provisions 119 311 114 256 109 157 104 753

Payables Suppliers 12A 59 361 57 123 53 622 51 966 Other 12B 30 392 22 620 14 579 9 219 Total payables 89 753 79 743 68 201 61 185

Total liabilities 419 654 383 999 387 358 355 938

NET ASSETS 492 607 458 096 492 532 459 621

EQUITY Parent equity interest Contributed equity 13 89 113 74 513 89 113 74 513 Reserves 13 228 708 228 708 228 708 228 708 Accumulated surplus 13 174 786 154 875 174 711 156 400 Total parent entity interest 492 607 458 096 492 532 459 621

Total equity 492 607 458 096 492 532 459 621

Current assets 213 395 185 188 184 949 161 763 Non-current assets 698 866 656 907 694 941 653 796 Current liabilities 159 722 149 044 132 061 126 334 Non-current liabilities 259 932 234 955 255 297 229 604

The above statement should be read in conjunction with the accompanying notes.

ANNUAL REPORT PAGE 110 [FINANCIAL STATEMENTS] 2001-2002 Statement of Cash Flows for the year ended 30 June 2002

Consolidated ABC

2002 2001 2002 2001 Notes $’000 $’000 $’000 $’000 Inflows Inflows (Outflows) (Outflows)

OPERATING ACTIVITIES Cash received Appropriations 748 986 659 167 710 565 622 921 Sales of goods and services 137 311 130 920 104 722 92 064 Interest and bill discounts 7 879 13 331 6 984 11 056 GST recovered from taxation authority 24 541 22 475 24 541 22 321 Other 11 454 — 11 454 — Total cash received 930 171 825 893 858 266 748 362 Cash used Employees (318 317) (334 845) (273 139) (289 359) Suppliers (446 348) (416 173) (421 910) (393 643) Borrowing costs (8 181) (15 896) (8 179) (15 896) Total cash used (772 846) (766 914) (703 228) (698 898) Net cash from operating activities 14 157 325 58 979 155 038 49 464

INVESTING ACTIVITIES Cash received Proceeds from sale of property, plant and equipment 5B 816 787 756 778 Bills of exchange and promissory notes — 28 818 — 27 530 Total cash received 816 29 605 756 28 308 Cash used Purchase of property, plant and equipment (120 986) (107 002) (117 938) (106 537) Bills of exchange and promissory notes (11 776) — (11 783) — Total cash used (132 762) (107 002) (129 721) (106 537) Net cash used by investing activities (131 946) (77 397) (128 965) (78 229)

FINANCING ACTIVITIES Cash received Proceeds from loans 20 590 100 000 20 000 100 000 Appropriations – contributed equity 14 600 41 309 14 600 41 309 Total cash received 35 190 141 309 34 600 141 309 Cash used Repayments of debt — (53 000) — (53 000) Capital use charge paid (59 441) (58 724) (59 441) (58 724) Total cash used (59 441) (111 724) (59 441) (111 724)

Net cash from/(used by) financing activities (24 251) 29 585 (24 841) 29 585

Net increase in cash held 1 128 11 167 1 232 820 Cash at beginning of reporting period 29 592 18 425 4 887 4 067 Cash at end of reporting period 8A 30 720 29 592 6 119 4 887

The above statement should be read in conjunction with the accompanying notes.

[FINANCIAL STATEMENTS] ANNUAL REPORT PAGE 111 2001-2002 Schedule of Commitments as at 30 June 2002

Consolidated ABC

2002 2001 2002 2001 $’000 $’000 $’000 $’000 BY TYPE

Capital commitments Buildings (1) 35 088 — 35 088 — Infrastructure, plant and equipment (2) 16 894 2 138 16 894 2 138 Total capital commitments 51 982 2 138 51 982 2 138

Other commitments Operating leases (3) 38 267 31 644 35 163 31 154 Other (4) 1 620 352 485 009 1 612 896 478 353 Total other commitments 1 658 619 516 653 1 648 059 509 507

Commitments receivable (482 938) (231 652) (482 526) (231 557) Net commitments 1 227 663 287 139 1 217 515 280 088

BY MATURITY

All net commitments One year or less 159 659 119 042 155 481 112 661 From one to five years 227 713 156 190 222 653 155 520 Over five years 840 291 11 907 839 381 11 907 Net commitments 1 227 663 287 139 1 217 515 280 088

Operating lease commitments One year or less 16 490 14 155 15 867 13 800 From one to five years 20 694 17 447 19 123 17 312 Over five years 1 083 42 173 42 Net operating lease commitments 38 267 31 644 35 163 31 154

The above schedule should be read in conjunction with the accompanying notes.

NB: Commitments are GST inclusive where relevant. 1. Outstanding contractual commitments for capital works primarily associated with building works in Sydney and Perth. 2. Outstanding contractual commitments for capital works primarily associated with the purchase of infrastructure, plant and equipment. 3. Operating leases included are effectively non-cancellable and comprise:

Nature of Lease General description of leasing arrangement

Motor vehicles – business and senior executive Fully maintained operating lease; lease periods 24/36 months and/or 40 000/60 000km; no contingent rentals exist; there are no renewal or purchase options available to the Corporation. PC leasing Corporation entered into supply agreement in 1999; 3 year lease on the specific equipment covering hardware, operating system and maintenance of hardware; lease of equipment is for 3 years; equipment returned at end of lease; Corporation has option to extend lease with one month notice. Property leases – office and business premises Lease payments subject to increment increase in accordance with CPI or other agreed increment; initial period of lease ranges from 1 year to 10 years; Corporation has options to extend in accordance with lease. 4. Other commitments as at 30 June 2002 are covered by an agreement and are associated with the provision of transmission services and satellite services, purchase of programs and program rights.

ANNUAL REPORT PAGE 112 [FINANCIAL STATEMENTS] 2001-2002 Schedule of Contingencies as at 30 June 2002

Schedule of Unquantifiable Contingencies In the normal course of activities claims for damages have been lodged at the date of this report against the Corporation and certain of its officers. The Corporation has disclaimed liability and is actively defending these actions. It is not possible to estimate the amounts of any eventual payments which may be required in relation to these claims.

Contingent Losses The Corporation has provided guarantees and indemnity to the Reserve Bank of Australia for $1 541 688 (2001 $1 950 711) in support of 8 (2001 10) Bank Guarantees required in the day to day operations of the Corporation.

The above schedule should be read in conjunction with the accompanying notes.

[FINANCIAL STATEMENTS] ANNUAL REPORT PAGE 113 2001-2002 Notes to and Forming Part of the Financial Statements for the year ended 30 June 2002

1. Statement of Significant Accounting Policies

The principal accounting policies adopted in preparing the financial statements of the Australian Broadcasting Corporation (the ‘Corporation’ or ‘ABC’) and the consolidated financial statements of the Corporation, its controlled entities and the entities it controlled from time to time during the period, are stated to assist in a general understanding of these financial statements. These policies have been applied consistently by all entities in the economic entity.

1.1 Basis of Accounting The financial statements are required by clause 1 (b) of Schedule 1 to the Commonwealth Authorities and Companies Act 1997 and are a general purpose financial report.

The statements have been prepared in accordance with: • Schedule 1 of the Commonwealth Authorities and Companies (Financial Statements 2001-2002) Orders made by the Finance Minister for the preparation of Financial Statements in relation to financial years ending on or after 30 June 2002; • Australian Accounting Standards and Accounting Interpretations issued by Australian Accounting Standards Board; • other authoritative pronouncements of the Board; and • Consensus Views of the Urgent Issues Group.

The statements have been prepared having regard to: • Statements of Accounting Concepts; and • the Explanatory Notes to Schedule 1 of the Commonwealth Authorities and Companies (Financial Statements 2001-2002) Orders issued by the Department of Finance and Administration; and • Finance Briefs issued by that Department.

The Corporation and Consolidated Statements of Financial Performance and Financial Position have been prepared on an accrual basis and are in accordance with historical cost convention, except for certain assets which, as noted, are at valuation. Except where stated, no allowance is made for the effect of changing prices on the results or on the financial position.

Assets and liabilities are recognized in the Corporation and Consolidated Statements of Financial Position when and only when it is probable that future economic benefits will flow and the amounts of the assets or liabilities can be reliably measured. Assets and liabilities arising under agreements equally proportionately unperformed are however not recognized unless required by an Accounting Standard. Liabilities and assets which are unrecognized are reported in the Schedule of Commitments and the Schedule of Contingencies.

Revenues and expenses are recognized in the Corporation and Consolidated Statements of Financial Performance when and only when the flow or consumption or loss of economic benefits has occurred and can be reliably measured.

1.2 Rounding Amounts are rounded to the nearest $1 000 except in relation to : • remuneration of directors • remuneration of officers (other than directors) • remuneration of auditors • trust funds

ANNUAL REPORT PAGE 114 [FINANCIAL STATEMENTS] 2001-2002 Notes to and Forming Part of the Financial Statements for the year ended 30 June 2002 (cont.)

1. Statement of Significant Accounting Policies (cont.) 1.3 Principles of Consolidation The consolidated financial statements are those of the economic entity, comprising the financial statements of the Australian Broadcasting Corporation, its controlled entities from the date control commences until the date control ceases.

Investment in controlled entities are carried in the Australian Broadcasting Corporation’s financial statements at the lower of cost or recoverable amount.

Controlled entities have annual reporting periods ending 31 December. Accounts of the controlled entities are prepared for the period 1 July 2001 to 30 June 2002 for consolidation using accounting policies which are consistent with those of the Corporation.

Control exists where the Australian Broadcasting Corporation has the capacity to dominate the decision making in relation to the financial and operating policies of another entity so the controlled entity operates to achieve the objectives of the Australian Broadcasting Corporation.

The controlled entities of the Corporation include seven independent orchestral companies as detailed in note 22. The companies have been incorporated under the Corporation Act 2001 and are each governed by an independent Board of Directors. Each company is audited annually by the Auditor General.

The effects of all transactions and balances between the entities are eliminated in full. Details of controlled entities are contained in note 22.

Financial statements of subsidiaries not considered to be a going concern have been prepared on a liquidation basis. No adjustments were necessary in relation to the recoverability and classification of the recorded assets of those subsidiaries.

1.4 Taxation The Australian Broadcasting Corporation and its primary controlled entities are not subject to income tax pursuant to Section 71 of the Australian Broadcasting Corporation Act 1983.

Music Choice Australia Pty Ltd and The News Channel Pty Limited, whilst subject to income tax, have been inactive for the year ended 30 June 2000, 30 June 2001 and 30 June 2002.

The Corporation and controlled entities are subject to fringe benefits tax, payroll tax and goods and services tax.

Goods and Services Tax Revenues, expenses and assets are recognised net of the amount of goods and services tax (GST) except where the amount of GST incurred is not recoverable from the taxation authority. In these circumstances, the GST is recognised as part of the cost of acquisition of the asset or as part of the expense.

Receivables and payables are stated with the amount of GST included.

The net amount of GST recoverable from, or payable to, the Australian Taxation Office (ATO), is included as a current asset in the Statement of Financial Position.

Cashflows are included in the Statement of Cash Flows on a gross basis. The GST components arising from investing and financing activities which are recoverable from, or payable to the ATO are classified as operating cashflows.

[FINANCIAL STATEMENTS] ANNUAL REPORT PAGE 115 2001-2002 Notes to and Forming Part of the Financial Statements for the year ended 30 June 2002 (cont.)

1. Statement of Significant Accounting Policies (cont.) 1.5 Foreign Currency Transactions Revenues and expenditures denominated in foreign currencies are converted to Australian currency at the exchange rates prevailing at the date of the transaction, or at the hedged rate. Exchange gains and losses and hedging costs arising on contracts entered into as hedges of specific revenue or expense transactions are deferred until the date of such transactions at which time they are included in the determination of such revenues or expenses. Open hedge contracts relating to all other revenue and expenditure transactions are converted at the applicable exchange rate at balance date with exchange gains or losses being included in the Statement of Financial Performance. All foreign currency balances are converted to Australian currency at the exchange rate prevailing at balance date, except for liabilities brought to account at contract rates, which are subject to currency swap contracts for which an Australian dollar currency repayment schedule has been adopted. Monetary assets and liabilities of overseas branches and amounts payable to or by the Corporation in foreign currencies are translated into Australian currency at the applicable exchange rate at balance date. Non-monetary items of overseas branches are translated at exchange rates current at the transaction date.

1.6 Derivatives Derivative financial instruments are used by the Corporation to manage financial risks and are not entered into for trading purposes. The classes of derivative financial contracts used are interest rate swaps, forward foreign exchange contracts and foreign exchange. Derivative financial instruments designated as hedges are accounted for on the same basis as the underlying exposure.

A. Interest rate swaps and forward rate agreements Interest rate swaps and forward rate agreements are entered into for the purpose of managing the Corporation’s interest rate position. Gains or losses on interest rate swaps are included in the measurement of interest payments on the transactions to which they relate. Premiums or discounts are amortised through the Statement of Financial Performance each year over the life of the swap.

B. Forward exchange contracts Forward exchange contracts are used to hedge specific and regular occurring foreign exchange payments. Contracts are revalued at year end and the gain or loss is included in the Statement of Financial Performance.

C. Foreign exchange options Foreign exchange options are used to hedge specific foreign currency payments. Premiums paid on foreign exchange options are amortised to the Statement of Financial Performance over the life of the contract.

1.7 Borrowings Borrowings are recorded at the amount of the net proceeds received and carried at amortised cost until the liabilities are fully settled. Interest on the instruments is recognised as an expense on an effective yield basis. Borrowings are Commonwealth Government guaranteed. All borrowing costs are expensed as incurred except to the extent that they are directly attributable to qualifying assets, in which case they are capitalised. The amount capitalised in a reporting period does not exceed the costs incurred in that period.

ANNUAL REPORT PAGE 116 [FINANCIAL STATEMENTS] 2001-2002 Notes to and Forming Part of the Financial Statements for the year ended 30 June 2002 (cont.)

1. Statement of Significant Accounting Policies (cont.) 1.8 Cash Cash includes notes and coins held, and any deposits held at call with a bank or financial institution.

1.9 Receivables Receivables are carried at nominal amounts due less provision for doubtful debts.

Trade debtors are normally settled within 30 days unless otherwise agreed and are carried at amounts due.

The Corporation makes a specific provision for doubtful debts by conducting a detailed review of material debtors, making an assessment of the probability of recovery of those debts and taking into account past bad debts experience.

1.10 Bills of Exchange and Promissory Notes Premiums or discounts are amortised through the Statement of Financial Performance each year from the date of purchase so that investments attain their redemption value by maturity date and income is recognised on an effective yield basis.

Any profits or losses arising from the disposal prior to maturity are taken to the Statement of Financial Performance in the period in which they are realised. These assets are intended to be held to maturity and are carried at cost or cost adjusted for discounts and premiums.

1.11 Trade Creditors Creditors are recognised at their nominal amounts, being the amounts at which the liabilities will be settled. Liabilities are recognised to the extent that the goods and services have been received (and irrespective of having been invoiced).

Settlement is on normal commercial terms.

1.12 Reporting by Outcomes and Segments A comparison of Budget and Actual figures by outcomes specified in the Appropriation Acts relevant to the Corporation is presented in note 23. Any intra-government costs included in the figure ‘net cost to Budget outcomes’ are eliminated in calculating the actual budget outcome for the Government overall.

The Corporation principally provides a national television and radio service within the broadcasting industry. It is therefore considered for segmental reporting to operate predominantly in one industry and in one geographical area, Australia.

1.13 Revenue Recognition The revenues described in this note are revenues relating to the core operating activities of the Corporation.

Revenue from the sale of goods and services is recognised at fair value of the consideration received net of the amount of the goods and services tax upon the delivery of goods and services to customers.

Interest revenue is recognised on a proportional basis taking into account the interest rates applicable to the financial assets.

Credit sales are on normal commercial terms.

Revenue from disposal of non-current assets is recognised when control of the asset has passed to the buyer.

[FINANCIAL STATEMENTS] ANNUAL REPORT PAGE 117 2001-2002 Notes to and Forming Part of the Financial Statements for the year ended 30 June 2002 (cont.)

1. Statement of Significant Accounting Policies (cont.) 1.13 Revenue Recognition (cont.) External contributions earned in respect of the production of television programs are reflected in the Statement of Financial Performance once the program has been broadcast (refer note 1.19). Subsidies, grants, sponsorships and donations are recognised on receipt unless paid to the Corporation for specific purpose where recognition of revenue will be recognised in accordance with the agreement. Recognition of appropriations from the Government is discussed in note 1.22.

Core Operations All material revenue described in this note are revenues relating to the core operating activities of the Corporation and controlled entities. Details of revenue amounts are given in notes 4 and 5.

1.14 Employee Entitlements Leave The liability for employee entitlements includes provision for annual leave and long service leave. No provision has been made for sick leave as all sick leave is non-vesting and the average sick leave taken in future years by employees of the Corporation and the economic entity is estimated to be less than the annual entitlement for sick leave. The liability for annual leave reflects the value of total annual leave entitlements of all employees at 30 June 2002 and is recognised at its nominal amount. The non-current portion of the liability for long service leave is recognised and measured at the present value of the estimated future cash flows to be made in respect of all employees at 30 June 2002. In determining the present value of the liability, attrition rates and pay increases through promotion and inflation have been taken into account. On-costs relating to annual and long service leave have been included in the provision.

Separation and Redundancies Provision is made for separation and redundancy payments in cases where positions have been formally identified as excess to requirements, the existence of an excess has been publicly communicated, and a reliable estimate of the amount payable can be determined.

Superannuation Employees contribute to the Commonwealth Superannuation Scheme and the Public Sector Superannuation Scheme. Employer contributions amounting to $15 902 071 (2000/2001: $28 080 557) for the Corporation and $18 420 445 (2000/2001: $31 595 741) for the economic entity in relation to these schemes have been expensed in these financial statements. No liability is shown for superannuation in the Statement of Financial Position as the employer contributions fully extinguish the accruing liability which is assumed by the Commonwealth. Employer Superannuation Productivity Benefit contributions totalled $7 954 690 (2000/2001: $7 381 108) for the Corporation and $8 858 496 (2000/2001: $8 383 419) for the economic entity.

1.15 Repairs and Maintenance Maintenance, repair expenses and minor renewals which do not constitute an upgrading or enhancement of equipment are expensed as incurred.

ANNUAL REPORT PAGE 118 [FINANCIAL STATEMENTS] 2001-2002 Notes to and Forming Part of the Financial Statements for the year ended 30 June 2002 (cont.)

1. Statement of Significant Accounting Policies (cont.) 1.16 Acquisition of Assets Assets are recorded at cost on acquisition except as stated below. The cost of acquisition includes the fair value of assets transferred in exchange and liabilities undertaken. Assets acquired at no cost, or for nominal consideration, are initially recognised as assets and revenues at their fair value at the date of acquisition.

1.17 Property (Land and Buildings), Infrastructure, Plant and Equipment Asset Recognition Threshold Purchases of property, plant and equipment costing $2 000 or more are recognised initially at cost in the Statement of Financial Position. Purchases costing less than $2 000 are expensed in the year of acquisition (except where they form part of a project or group of similar items which are significant in total).

Revaluations Land, buildings, infrastructure, plant and equipment are revalued progressively in accordance with the ‘deprival’ method of valuation in successive three-year cycles, so that no asset has a value greater than three years old. • Freehold land, buildings on freehold land and leasehold improvements were independently valued during the 2000/2001 financial year. • All plant and equipment, furniture and fittings and information technology assets on hand (not under operating leases), and any assets under finance leases, were independently valued during the 2000/2001 financial year. • All libraries and archives were independently valued during the 2000/2001 financial year. Assets in each class acquired after the commencement of a progressive revaluation cycle are not captured by the progressive revaluation then in progress. In accordance with the deprival methodology, land is measured at its current market buying price. Property other than land, plant and equipment are measured at their depreciated replacement cost. Where assets are held which would not be replaced or are surplus to requirements, measurement is at net realisable value. At 30 June 2002, the Corporation and the economic entity had no assets in this situation. All valuations are independent or at director’s valuations.

Capital Works in Progress The cost of assets constructed or internally generated by the consolidated entity, other than goodwill, include the cost of materials and direct labour. Directly attribute overheads and other incident costs are also capitalised to the asset. Borrowing costs are capitalised to quantifying assets. In respect of internally contracted assets, depreciation to charge, from the time the asset is completed and held ready for use.

Recoverable Amount Test Schedule 1 requires the application of the recoverable amount test to the Corporation’s non-current assets in accordance with AAS 10 Recoverable Amount of Non-Current Assets. The carrying amounts of these non- current assets have been reviewed to determine whether they are in excess of their recoverable amounts. In assessing recoverable amounts, the relevant cash flows, including the expected cash inflows from future appropriations by the Parliament, have been discounted to their present value. No write-down to recoverable amount has been made in 2001-2002.

[FINANCIAL STATEMENTS] ANNUAL REPORT PAGE 119 2001-2002 Notes to and Forming Part of the Financial Statements for the year ended 30 June 2002 (cont.)

1. Statement of Significant Accounting Policies (cont.) 1.17 Property (Land and Buildings), Infrastructure, Plant and Equipment (cont.) Depreciation and Amortisation Depreciable property, plant and equipment assets are written off to their estimated residual values over their estimated useful lives to the Corporation using, in all cases, the straight line method of depreciation. Leasehold improvements are amortised on a straight line basis over the lesser of the estimated useful life of the improvements or the unexpired period of the lease. Depreciation/amortisation rates (useful lives) and methods are reviewed at each balance date and necessary adjustments are recognised in the current, or current and future reporting periods, as appropriate. Residual values are re-estimated for a change in prices only when assets are revalued. Depreciation and amortisation rates applying to each class of depreciable asset are based on the following useful lives: 2002 2001 Buildings on freehold land 50 years 50 years Leasehold land, buildings and improvements Lease term Lease term Plant and equipment 6 – 15 years 6 – 15 years The aggregate amount of depreciation allocated for each class of asset during the reporting period is disclosed in note 6C.

1.18 Intangibles The carrying amount of each non-current intangible asset is reviewed to determine whether it is in excess of the asset’s recoverable amount. If an excess exists as at the reporting date, the asset is written down to its recoverable amount immediately. In assessing recoverable amounts, the relevant cash flows, including the expected cash inflows from future appropriations by the Parliament, have been discounted to their present value. No write-down to recoverable amount has been made in 2001-2002. Software is stated at deemed cost from 1 July 2001 as required by Finance Minister’s Orders. The cost has been deemed to be the amounts which assets carried at 30 June 2001, in compliance with AASB 1041. A director’s valuation of the Bananas in Pyjamas intellectual property rights has been done on a discounted cash flow basis during the 2001-2002 financial year. Intangible assets are amortised on a straight-line basis over their anticipated useful lives. Useful lives are:

2002 2001 Copyright 5 years 5 years Software 3 – 5 years 3 – 5 years The aggregate amount of amortisation allocated for intangible assets during the reporting period is disclosed in note 6C.

1.19 Inventories Inventories held for resale are valued at the lower of cost or net realisable value. Inventories not held for resale are valued at cost, unless they are no longer required, in which case they are valued at net realisable value. Television programs are produced for domestic transmission and include direct salaries and expenses. Fixed production overheads are expensed in the period in which they are incurred.

ANNUAL REPORT PAGE 120 [FINANCIAL STATEMENTS] 2001-2002 Notes to and Forming Part of the Financial Statements for the year ended 30 June 2002 (cont.)

1. Statement of Significant Accounting Policies (cont.) 1.19 Inventories (cont.) Produced Programs The cost of produced television program inventory is amortised as follows: • News, Current Affairs and Live Programs – 100% on first screening. • Children’s, Education and Movies – Straight line over three years. • All other programs not covered above – 90% first screening and 10% second screening or in third year. • Programs not shown within three years of completion or purchase to be amortised 100% in year three. • Alternative Amortisation Schedule – Management may determine an alternative amortisation schedule for exceptional programs in any of the above categories for which the stated policy is considered inappropriate.

The costs of programs produced for news, current affairs and radio are expensed as incurred. Such programs are normally broadcast soon after production, stock on hand at any time being minimal.

Purchased Programs Purchase program inventory is amortised in accordance with policy noted above or over the rights period of the contract (whichever is lesser).

Subsequent sales of residual rights are recognised in the period in which they occur.

Merchandise Inventory The provision for obsolete retail stock is based on stock on hand over twelve months old and which may require discounting or disposal. Items in engineering and general stores which have not been issued for three years are provided for as obsolete.

1.20 Capital Usage Charge A capital usage charge of 11% (2000/2001 12%) is imposed by the Commonwealth on the net assets of the Corporation. The charge is adjusted to take account of asset gifts and revaluation increments during the financial year.

1.21 Leases A distinction is made between finance leases which effectively transfer from the lessor to the lessee substantially all the risks and benefits incidental to ownership of leased non-current assets and operating leases under which the lessor effectively retains substantially all such risks and benefits.

Operating lease payments are expensed on a basis which is representative of the pattern of benefits derived from the leased assets. The net present value of future net outlays in respect of surplus space under non- cancellable lease agreements is expensed in the period in which the space becomes surplus.

Lease incentives taking the form of ‘free’ leasehold improvements and rent holidays are recognised as liabilities. These liabilities are reduced by allocating lease payments between rental expense and reduction of the liability.

1.22 Appropriations From 1 July 1999, the Commonwealth Budget has been prepared under an accruals framework. Under this framework, Parliament appropriates monies to the Corporation as revenue appropriations, as loan appropriations and as equity injections.

[FINANCIAL STATEMENTS] ANNUAL REPORT PAGE 121 2001-2002 Notes to and Forming Part of the Financial Statements for the year ended 30 June 2002 (cont.)

1. Statement of Significant Accounting Policies (cont.) 1.22 Appropriations (cont.) Revenue Appropriations Revenues from Government are revenues of the core operating activities of the Corporation.

Appropriations for outputs are recognised as revenue to the extent they have been received into the Corporation’s bank account or are entitled to be received by the Corporation at year end.

Transactions by the Commonwealth as Owner Appropriations to the Corporation designated as ‘capital equity injections’ are recognised directly in equity, to the extent that the appropriation has been received into the Corporation’s bank account or are entitled to be received by the Corporation at year end.

1.23 Grants The Corporation receives grant monies from time to time.

Most grant agreements require the Corporation to perform services or provide facilities, or to meet eligibility criteria. A liability in respect of unearned revenues is recognised to the extent the services or facilities have not been provided or eligibility criteria have not been met.

1.24 Insurance The Corporation has insured for risk through the governments insurable risk managed fund called Comcover. Workers compensation is insured through Comcare.

1.25 Changes in Accounting Policy Changes in accounting policy have been identified in this note under their appropriate headings.

1.26 Comparative Figures Where applicable, prior year comparative figures have been restated to reflect the current year’s presentation in the financial statements.

ANNUAL REPORT PAGE 122 [FINANCIAL STATEMENTS] 2001-2002 Notes to and Forming Part of the Financial Statements for the year ended 30 June 2002 (cont.)

2. Expenses and Revenues Consolidated ABC

2002 2001 2002 2001 Notes $’000 $’000 $’000 $’000 Expenses from ordinary activities Employee related 6A 323 060 329 241 277 231 284 895 Artist fees 6B 15 799 14 425 8 028 6 100 Auditor’s remuneration 6B 300 320 213 200 Bad and doubtful debts 6B 273 104 270 (64) Communications 6B 24 493 24 364 23 798 23 601 Computer costs 6B 4 817 5 433 4 648 5 175 Consultants and contract labour 6B 17 473 13 475 16 952 13 005 Depreciation and amortisation 6C 63 268 55 531 62 644 54 904 Freight 6B 2 521 2 258 1 629 1 649 Borrowing costs 7 8 181 12 282 8 179 12 282 Legal costs 6B 3 274 2 768 3 233 2 741 Disposal of non-current assets 5B 956 1 631 924 1 604 Net loss on foreign exchange – non speculative 6E 448 — 448 — Materials and minor items 6B 10 384 15 410 11 943 12 205 Merchandising and promotion 6B 67 563 58 799 60 827 52 166 Transmission services 6B 86 258 69 453 86 119 69 453 Operating leases and occupancy 6B 19 649 19 379 18 181 17 691 Program amortisation 6D 106 923 101 652 106 923 101 652 Program rights 6B 7 918 6 992 7 880 6 902 Repairs, maintenance and hire 6B 23 291 20 441 20 699 17 466 Satellite and transmission 6B 22 483 11 901 22 457 11 901 Travel 6B 17 428 15 415 16 013 13 514 Video production services 6B 5 498 4 454 5 350 3 750 Incidental 6B 7 148 6 756 3 830 3 676 Write-down of assets 6F 12 824 4 275 12 824 4 275 Payment to controlled entities 6G — — 42 195 Total expenses from ordinary activities 852 230 796 759 781 285 720 938

Revenues from independent sources Co-production contributions 5D 1 654 2 897 1 654 1 902 Concert sales and subsidies 5D 18 870 19 916 — — Net gain on foreign exchange – non speculative 5C — 1 276 — 1 276 Proceeds from disposal of non-current assets 5B 816 787 756 778 Interest and bill discounts 5A 7 879 12 193 6 984 11 059 Insurance Settlement 5E 11 454 — 11 454 — Merchandising 5D 59 035 50 788 58 948 50 746 Program sales 5D 7 265 6 493 7 180 6 407 Rent and hire of facilities 5D 8 988 11 015 8 664 10 590 Royalties 5D 27 072 24 385 27 070 24 333 Sponsorships and donations 5E 5 753 6 165 — — Subsidies and grants 5E 20 537 3 145 19 945 3 145 Technology sales 5D 865 1 474 865 1 474 Incidental 5E 5 654 3 028 4 952 1 863 Total revenues from independent sources 175 842 143 562 148 472 113 573 Total revenues from Government 4A, B, C 755 740 668 540 710 565 622 921 Total revenues from ordinary activities 931 582 812 102 859 037 736 494 Net operating surplus/deficit from ordinary activities 79 352 15 343 77 752 15 556

3. Economic Dependency

The ABC was established in 1932 as the Australian Broadcasting Commission. Since 1983 it has operated under the provisions of the Australian Broadcasting Corporation Act.

The Corporation and its controlled entities are dependent upon direct and indirect appropriations of monies by Parliament. In excess of 81% of normal activities are funded in this manner, and without these appropriations the Corporation and its controlled entities would be unable to meet their obligations. (Refer to note 4 for details of revenues from Government).

[FINANCIAL STATEMENTS] ANNUAL REPORT PAGE 123 2001-2002 Notes to and Forming Part of the Financial Statements for the year ended 30 June 2002 (cont.)

4. Revenues from Government Consolidated ABC

2002 2001 2002 2001 $’000 $’000 $’000 $’000

4A Appropriations (a) 637 172 553 652 637 172 553 652 4B Appropriations – Transmission revenue 73 393 69 269 73 393 69 269 4C Funding from Commonwealth/State Governments for Orchestral Subsidiaries Department of Communications, Information Technology and the Arts 36 009 36 246 — — Other 9 166 9 373 — — 45 175 45 619 — — Total revenues from Government 755 740 668 540 710 565 622 921

(a) Appropriations from the Government include $59 260 000 (2001 $61 569 000) in respect of capital use charge funding. This amount was repaid to the Government on 3 June 2002. 5. Revenue from Independent Sources Consolidated ABC

2002 2001 2002 2001 $’000 $’000 $’000 $’000 5A Interest Deposits 1 496 1 875 601 741 Bills receivable 6 383 10 318 6 383 10 318 7 879 12 193 6 984 11 059 5B Net loss from sales of assets Non-financial assets – Infrastructure, plant and equipment Revenue (proceeds) from sale 816 787 756 778 Expenses from sale 956 1 631 924 1 604 Net loss on sale (140) (844) (168) (826) 5C Net foreign exchange gain Non-speculative — 1 276 — 1 276 — 1 276 — 1 276 5D Sales of goods and services Goods 83 592 75 618 83 592 75 618 Services 40 157 41 350 20 789 19 834 123 749 116 968 104 381 95 452

Cost of sales of goods 49 797 44 571 49 797 44 571 5E Other revenues Sponsorships and donations 5 753 6 165 — — Subsidies and grants 20 537 3 145 19 945 3 145 Insurance Settlement 11 454 — 11 454 — Other 5 654 3 028 4 952 1 863 43 398 12 338 36 351 5 008 Total revenue from independent sources 175 842 143 562 148 472 113 573

ANNUAL REPORT PAGE 124 [FINANCIAL STATEMENTS] 2001-2002 Notes to and Forming Part of the Financial Statements for the year ended 30 June 2002 (cont.)

6. Operating Expenses – Goods and Services Consolidated ABC

2002 2001 2002 2001 $’000 $’000 $’000 $’000 6A Employee expenses Basic remuneration for services provided 270 965 271 577 230 682 233 333 Leave entitlements 43 054 37 417 38 027 31 819 Separation and redundancy 9 041 20 247 8 522 19 743 323 060 329 241 277 231 284 895

The Corporation and its controlled entities contribute to the Commonwealth Superannuation Scheme (CSS) and the Public Sector Superannuation (PSS) which provide retirement, death and disability benefits to employees. Contributions to the schemes are at a rate calculated to cover existing and emerging obligations. Current contribution rates are nil% (2001 18.6%) of salary (CSS) and 9.4% (2001 11.5%) of salary (PSS). An additional 3% (2001 3%) is contributed for employer productivity benefits.

6B Supplier expenses Supply of goods and services 328 466 284 615 303 966 253 599 Operating lease rentals 8 104 7 532 8 104 7 532 336 570 292 147 312 070 261 131

6C Depreciation and amortisation Depreciation of property, infrastructure, plant and equipment 57 824 51 326 57 200 50 699 Amortisation of intangible assets 5 444 4 205 5 444 4 205 63 268 55 531 62 644 54 904

The aggregate amounts of depreciation or amortisation expensed during the reporting period for each class of depreciable asset are as follows:

Buildings and land 13 277 10 037 13 277 9 996 Leasehold improvements 2 084 1 314 2 026 1 314 Infrastructure, plant and equipment 42 463 39 975 41 897 39 389 Software 3 232 1 992 3 232 1 992 Copyright 2 212 2 213 2 212 2 213 63 268 55 531 62 644 54 904

6D Program Amortisation 106 923 101 652 106 923 101 652 106 923 101 652 106 923 101 652

6E Net foreign exchange loss Non-speculative 448 — 448 — 448 — 448 —

6F Write-down of assets Financial assets Investments – diminution in value 1 840 — 1 840 — Non-financial assets Infrastructure, plant and equipment – impairment 10 984 4 275 10 984 4 275 12 824 4 275 12 824 4 275

6G Other Payment to controlled entities — — 42 195 — — 42 195

[FINANCIAL STATEMENTS] ANNUAL REPORT PAGE 125 2001-2002 Notes to and Forming Part of the Financial Statements for the year ended 30 June 2002 (cont.)

7. Borrowing Costs Consolidated ABC

2002 2001 2002 2001 $’000 $’000 $’000 $’000

Loans 8 181 12 282 8 179 12 282 Total borrowing costs 8 181 12 282 8 179 12 282

8. Financial Assets Consolidated ABC

2002 2001 2002 2001 Notes $’000 $’000 $’000 $’000 8A Cash Cash at bank and on hand 30 720 29 592 6 119 4 887 30 720 29 592 6 119 4 887 Balance of cash as at 30 June shown in the Statement of Cash Flows 30 720 29 592 6 119 4 887

8B Receivables Goods and services 13 363 13 862 12 251 14 544 Less: Provision for doubtful debts (417) (403) (328) (287) 12 946 13 459 11 923 14 257

Bills of exchange 55 751 43 975 55 745 43 962 GST receivable 6 540 3 461 6 244 3 059 Other debtors 5 738 2 701 3 424 1 633 68 029 50 137 65 413 48 654 Total receivables 80 975 63 596 77 336 62 911

Receivables (gross) which are overdue are aged as follows: Not Overdue 71 579 56 678 71 099 57 600 Overdue by: – less than 30 days 4 819 2 275 2 711 946 – 30 to 60 days 1 121 1 200 825 1 078 – 60 to 90 days 338 1 044 169 924 – more than 90 days 3 535 2 802 2 860 2 650 Total receivables (gross) 81 392 63 999 77 664 63 198

8C Investments Shares in subsidiaries – (unlisted) at cost 22 — — 1 840 1 840 Less: Write-down of investment — — (1 840) — — — — 1 840

Investments are categorised as follows: Current — — — — Non-current — — — 1 840 — — — 1 840

8D Accrued revenues 7 270 4 851 7 270 4 851 7 270 4 851 7 270 4 851

ANNUAL REPORT PAGE 126 [FINANCIAL STATEMENTS] 2001-2002 Notes to and Forming Part of the Financial Statements for the year ended 30 June 2002 (cont.)

9. Non Financial Assets Consolidated ABC

2002 2001 2002 2001 $’000 $’000 $’000 $’000 9A Land and buildings Freehold land – Independent valuation 2001(a) 119 194 119 194 119 194 119 194 Freehold land – at cost 333 — 333 — 119 527 119 194 119 527 119 194

Buildings on freehold land – Independent valuation 2001(a) 407 537 407 475 407 537 407 475 Accumulated depreciation (212 353) (199 521) (212 353) (199 521) 195 184 207 954 195 184 207 954

Buildings on freehold land – at cost 5 267 937 5 267 937 Accumulated depreciation (376) (34) (376) (34) 4 891 903 4 891 903

Leasehold land – Independent valuation 2001(a) 1 839 1 839 1 839 1 839 Accumulated amortisation (37) — (37) — 1 802 1 839 1 802 1 839

Leasehold buildings – Independent valuation 2001(a) 7 310 7 371 7 310 7 371 Accumulated amortisation (4 912) (4 848) (4 912) (4 848) 2 398 2 523 2 398 2 523

Leasehold buildings – at cost 431 — 431 — Accumulated amortisation (4) — (4) — 427 — 427 —

Leasehold improvements – Independent valuation 2000 4 938 4 458 4 458 4 458 Accumulated amortisation (3 539) (2 584) (3 324) (2 584) 1 399 1 874 1 134 1 874

Leasehold improvements – at cost 9 620 8 468 9 620 7 988 Accumulated amortisation (5 273) (4 137) (5 273) (3 988) 4 347 4 331 4 347 4 000

Total land and buildings excluding capital works in progress 329 975 338 618 329 710 338 287 Capital works in progress at cost (b) 98 004 42 671 98 004 42 671 Total land and buildings 427 979 381 289 427 714 380 958

(a) The revaluations were in accordance with the revaluation policy stated at note 1, and were completed by independent valuers Edward Rushton Australia Pty Ltd. and McGee Bowen Pty Ltd. (b) This amount includes borrowing costs which have been capitalised of $2 619 553 (2001 $204 387).

9B Infrastructure, plant and equipment Independent valuation 2001 (a) 439 898 469 357 439 898 469 357 Accumulated depreciation (336 829) (339 501) (336 829) (339 501) 103 069 129 856 103 069 129 856 At cost 125 352 61 413 119 396 57 073 Accumulated depreciation (23 590) (4 268) (21 291) (2 491) 101 762 57 145 98 105 54 582 Infrastructure, plant and equipment excluding capital works in progress 204 831 187 001 201 174 184 438 Capital works in progress at cost 46 958 67 902 46 958 67 902 Total infrastructure, plant and equipment 251 789 254 903 248 132 252 340

(a) The revaluations were in accordance with the revaluation policy stated at note 1, and were completed by independent valuers Edward Rushton Australia Pty Ltd. and McGee Bowen Pty Ltd.

[FINANCIAL STATEMENTS] ANNUAL REPORT PAGE 127 2001-2002 Notes to and Forming Part of the Financial Statements for the year ended 30 June 2002 (cont.)

9. Non Financial Assets (cont.) Consolidated ABC

2002 2001 2002 2001 $’000 $’000 $’000 $’000 9C Intangible assets Computer software – Directors’ valuation 1998 — 2 466 — 2 466 Accumulated amortisation — (1 405) — (1 405) — 1 061 — 1 061

Computer software at cost (a) 19 649 7 777 19 649 7 777 Accumulated amortisation (8 207) (3 570) (8 207) (3 570) 11 442 4 207 11 442 4 207

Copyright – Directors’ valuation 2002 (b) 11 062 11 062 11 062 11 062 Accumulated amortisation (4 425) (2 212) (4 425) (2 212) 6 637 8 850 6 637 8 850 Total intangible assets excluding capital works in progress 18 079 14 118 18 079 14 118 Capital works in progress at cost — 3 505 — 3 505 Total intangibles assets 18 079 17 623 18 079 17 623

(a) Software carrying value at 1 July 2001 deemed to be cost. (b) The revaluations were in accordance with the revaluation policy stated at note 1, and were completed by independent valuers Edward Rushton Australia Pty Ltd. and McGee Bowen Pty Ltd. Table A1 Reconciliation of the opening and closing balances of property, infrastructure, plant and equipment and intangibles (Consolidated)

Item Land Buildings Total Other infra- Computer Other Total Total land and structure, software intangibles intangibles buildings plant and equipment $’000 $’000 $’000 $’000 $’000 $’000 $’000 $’000 Gross value as at 1 July 2001 121 033 428 709 549 742 530 770 10 243 11 062 21 305 1 101 817 Additions Acquisition of replacement assets — — — 166———166 Acquisition of new assets 333 6 394 6 727 71 355 9 406 — 9 406 87 488 Revaluations ———————— Assets transferred in/(out) ———————— Reclassifications ———————— Write-offs — — — (10 984) — — — (10 984) Change in accounting policy ———————— Disposals — — — (26 057) — — — (26 057) Gross value as at 30 June 2002 121 366 435 103 556 469 565 250 19 649 11 062 30 711 1 152 430

Accumulated depreciation/ amortisation as at 1 July 2001 — 211 136 211 136 343 769 4 975 2 212 7 187 562 092 Disposals — — — (25 815) — — — (25 815) Depreciation /amortisation charge for assets held 37 15 321 15 358 42 465 3 232 2 213 5 445 63 268 Adjustment for revaluations ———————— Assets transferred in/(out) ———————— Reclassifications ———————— Write-offs ———————— Change in accounting policy ———————— Accumulated depreciation/ amortisation at 30 June 2002 37 226 457 226 494 360 419 8 207 4 425 12 632 599 545 Net book value at 30 June 2002 121 329 208 646 329 975 204 831 11 442 6 637 18 079 552 885 Net book value at 1 July 2001 121 033 217 573 338 606 187 001 5 268 8 850 14 118 539 725

Net revaluation increments/decrements in the table above comprise: • For land – net revaluation increments of $nil (2000/2001 increment: $34 169 000) • For buildings on freehold land – net decrement of $nil (2000/2001 decrement $98 961 000) • For other infrastructure, plant and equipment – net increment of $nil (2000/2001 increment of $22 571 000) • For other intangibles – net increment of $nil (2000/2001 net increment of $1 782 000) Asset write-off Plant and equipment values were written down by $10 984 150 to take account of the impairment in expected value of assets in the vicinity of a fire at the Gore Hill site in Sydney. This loss was covered by insurance.

ANNUAL REPORT PAGE 128 [FINANCIAL STATEMENTS] 2001-2002 Notes to and Forming Part of the Financial Statements for the year ended 30 June 2002 (cont.)

9. Non Financial Assets (cont.)

Table A2 Reconciliation of the opening and closing balances of property, infrastructure, plant and equipment and intangibles (ABC)

Item Land Buildings Total Other infra- Computer Other Total Total land and structure, software intangibles intangibles buildings plant and equipment $’000 $’000 $’000 $’000 $’000 $’000 $’000 $’000 Gross value as at 1 July 2001 121 033 428 229 549 262 526 430 10 243 11 062 21 305 1 096 997 Additions Acquisition of replacement assets ———————— Acquisition of new assets 333 6 394 6 727 69 840 9 406 — 9 406 85 973 Revaluations ———————— Assets transferred in/(out) ———————— Reclassifications ———————— Write-offs — — — (10 984) — — — (10 984) Change in accounting policy ———————— Disposals — — — (25 992) — — — (25 992) Gross value as at 30 June 2002 121 366 434 623 555 989 559 294 19 649 11 062 30 711 1 145 994

Accumulated depreciation/ amortisation as at 1 July 2001 — 210 975 210 975 341 992 4 975 2 212 7 187 560 154 Disposals — — — (25 768) — — — (25 768) Depreciation /amortisation charge for the year 37 15 267 15 304 41 896 3 232 2 213 5 445 62 645 Adjustment for revaluations ———————— Assets transferred in/(out) ———————— Reclassifications ———————— Write-offs ———————— Change in accounting policy ———————— Adjustment for other movements ———————— Accumulated depreciation/ amortisation at 30 June 2002 37 226 242 226 279 358 120 8 207 4 425 12 632 597 031 Net book value at 30 June 2002 121 329 208 381 329 710 201 174 11 442 6 637 18 079 548 963 Net book value at 1 July 2001 121 033 217 254 338 287 184 438 5 268 8 850 14 118 536 843

Net revaluation increments/decrements in the table above comprise: • For land – net revaluation increments of $nil (2000/2001 increment: $34 169 000) • For buildings on freehold land – net decrement of $nil (2000/2001 decrement $98 961 000) • For other infrastructure, plant and equipment – net increment of $nil (2000/2001 increment of $22 571 000) • For other intangibles – net increment of $nil (2000/2001 net increment of $1 782 000) Asset write-off Plant and equipment values were written down by $10 984 150 to take account of the impairment in expected value of assets in the vicinity of a fire at the Gore Hill site in Sydney. This loss was covered by insurance. Table B Assets at valuation (Consolidated Only)

Item Land Buildings Total Other infra- Computer Other Total Total land and structure, software intangibles intangibles buildings plant and equipment $’000 $’000 $’000 $’000 $’000 $’000 $’000 $’000 As at 30 June 2002 Gross value 121 033 419 305 540 338 439 898 — 11 062 11 062 991 298 Accumulated depreciation/ amortisation ( 37) (220 589) (220 626) (336 829) — (4 425) (4 425) (561 880) Net book value 120 996 198 716 319 712 103 069 — 6 637 6 637 429 418 As at 30 June 2001 Gross value 121 033 419 304 540 337 469 357 2 466 11 063 13 529 1 023 223 Accumulated depreciation/ amortisation — (206 666) (206 666) (339 499) (1 405) (2 213) (3 618) (549 783) Net book value 121 033 212 638 333 671 129 858 1 061 8 850 9 911 473 440

[FINANCIAL STATEMENTS] ANNUAL REPORT PAGE 129 2001-2002 Notes to and Forming Part of the Financial Statements for the year ended 30 June 2002 (cont.)

9. Non Financial Assets (cont.)

Table C Assets under construction (Consolidated only)

Item Land Buildings Total Other infra- Computer Other Total Total land and structure, software intangibles intangibles buildings plant and equipment $’000 $’000 $’000 $’000 $’000 $’000 $’000 $’000 As at 30 June 2002 Gross value — 98 004 98 004 46 958———144 962 Accumulated depreciation/ amortisation ———————— Net book value —98 00498 00446 958———144 962

As at 30 June 2001 Gross value — 42 671 42 671 67 902 3 505 — 3 505 114 078 Accumulated depreciation/ amortisation ———————— Net book value — 42 671 42 671 67 902 3 505 — 3 505 114 078

Consolidated ABC

2002 2001 2002 2001 $’000 $’000 $’000 $’000 9D Inventories Retail Inventory held for sale 10 923 8 466 10 915 8 441 Provision for stock obsolescence (423) (433) (423) (433) 10 500 8 033 10 492 8 008 Broadcasting consumables Inventory not held for sale (cost) 848 1 000 848 1 000

TV programs Purchased 31 102 23 885 31 102 23 885 Produced 28 629 30 747 28 629 30 747 In progress 9 163 12 919 9 163 12 919 68 894 67 551 68 894 67 551 Total inventories 80 242 76 584 80 234 76 559

9E Other non-financial assets Prepaid property rentals 156 155 156 155 Other prepayments 15 051 13 502 14 850 13 435 15 207 13 657 15 006 13 590

ANNUAL REPORT PAGE 130 [FINANCIAL STATEMENTS] 2001-2002 Notes to and Forming Part of the Financial Statements for the year ended 30 June 2002 (cont.)

10. Interest Bearing Liabilities Consolidated ABC

2002 2001 2002 2001 $’000 $’000 $’000 $’000 10A Loans Loans from Government 120 000 100 000 120 000 100 000 Bank loans 590 — — — Non bank loan 40 000 40 000 40 000 40 000 Inscribed stock 50 000 50 000 50 000 50 000 210 590 190 000 210 000 190 000

(a) Of this amount, $40 million are repayable in Japanese Yen. Currency swap contracts have been undertaken to effectively remove the currency risk associated with these loans. Maturity schedule for loans: Payable within one year 50 165 — 50 000 — Payable in one to five years 109 425 139 000 109 000 139 000 Payable in more than five years 51 000 51 000 51 000 51 000 Total Loans 210 590 190 000 210 000 190 000

11. Provisions Consolidated ABC

2002 2001 2002 2001 $’000 $’000 $’000 $’000 11A Employees Salaries and wages 12 091 15 284 11 085 14 440 Annual leave 44 185 42 797 42 024 41 057 Long service leave 60 299 54 445 53 528 47 667 Superannuation 2 424 1 515 2 208 1 395 Workers’ compensation — 21 — — Separation and redundancy — 194 — 194 Aggregate employee entitlement liability 118 999 114 256 108 845 104 753

12. Payables Consolidated ABC

2002 2001 2002 2001 $’000 $’000 $’000 $’000 12A Suppliers Trade creditors 55 812 52 852 52 373 49 579 Other creditors 3 549 4 271 1 249 2 387 59 361 57 123 53 622 51 966

12B Other Interest payable 710 498 710 498 Unearned revenue 29 682 22 122 13 869 8 721 30 392 22 620 14 579 9 219

Total Payables 89 753 79 743 68 201 61 185

Payables are categorised as follows: Current 84 997 74 169 68 081 60 962 Non-current 4 756 5 574 120 223 89 753 79 743 68 201 61 185

[FINANCIAL STATEMENTS] ANNUAL REPORT PAGE 131 2001-2002 Notes to and Forming Part of the Financial Statements for the year ended 30 June 2002 (cont.)

13. Equity

Consolidated

Item Contributed Accumulated Asset Total equity results revaluation Equity reserve 2002 2001 2002 2001 2002 2001 2002 2001 $’000 $’000 $’000 $’000 $’000 $’000 $’000 $’000 Opening balance as at 1 July 74 513 33 204 154 875 195 711 228 708 267 191 458 096 496 106 Operating results — — 79 352 15 343 — — 79 352 15 343 Net revaluation increment/ (decrement) — — — — — (38 483) — (38 483) Contribution of equity: appropriation (a) 14 600 41 309 — — — — 14 600 41 309 Other — — — — — — — — Capital Use Charge (CUC) — — (59 441) (56 179) — — (59 441) (56 179) Closing balance as at 30 June 89 113 74 513 174 786 154 875 228 708 228 708 492 607 458 096

ABC

Item Contributed Accumulated Asset Total equity results revaluation Equity reserve 2002 2001 2002 2001 2002 2001 2002 2001 $’000 $’000 $’000 $’000 $’000 $’000 $’000 $’000 Opening balance as at 1 July 74 513 33 204 156 400 197 023 228 708 267 191 459 621 497 418 Operating results — — 77 752 15 556 — — 77 752 15 556 Net revaluation increment/ (decrement) — — — — — (38 483) — (38 483) Contribution of equity: appropriation (a) 14 600 41 309 — — — — 14 600 41 309 Other — — — — — — — — Capital Use Charge (CUC) — — (59 441) (56 179) — — (59 441) (56 179) Closing balance as at 30 June 89 113 74 513 174 711 156 400 228 708 228 708 492 532 459 621

(a) $nil (2000/2001 $17.1 million) of the ABC’s on-going base funding is included in the equity injection of capital of $14.6 million (2000/2001 $41.3 million). The prior year amount was used to meet debt financing arrangements relating predominately to the purpose built facilities in the Ultimo and Southbank complexes. In 2001-2002 this funding has been appropriated to the ABC as revenue.

ANNUAL REPORT PAGE 132 [FINANCIAL STATEMENTS] 2001-2002 Notes to and Forming Part of the Financial Statements for the year ended 30 June 2002 (cont.)

14. Cash Flow Reconciliation Reconciliation of operating surplus to net cash from operating activities Consolidated ABC

2002 2001 2002 2001 $’000 $’000 $’000 $’000 Net operating surplus from ordinary activities 79 352 15 343 77 752 15 556 Capital use provided (59 441) (56 179) (59 441) (56 179) Depreciation of fixed assets 57 824 51 326 57 200 50 699 Amortisation of intangibles 5 444 4 205 5 444 4 205 Amortisation of program purchases 106 923 101 652 106 923 101 652 Transfer to/from provisions – employee entitlements 4 743 (10 963) 4 092 (11 297) Transfer to/from provisions – doubtful debts 273 ( 69) 270 ( 69) Write down of assets 12 824 4 275 12 824 4 275 (Profit)/loss on disposal of property, infrastructure, plant and equipment 140 844 168 826 Changes in assets and liabilities Increase/(decrease) in receivables (5 876) (7 438) (2 912) (7 108) Increase/(decrease) in other current assets (4 785) (5 455) (4 591) (7 024) Increase/(decrease) in inventories (110 581) (109 715) (110 598) (109 720) (Increase)/decrease in payables 62 401 63 621 62 235 62 904 (Increase)/decrease in provisions/ liabilities 8 084 7 532 5 672 744 Net cash from operating activities 157 325 58 979 155 038 49 464

15. External Financing Arrangements Consolidated ABC

2002 2001 2002 2001 $’000 $’000 $’000 $’000 Total facility (a) 1 000 1 000 — — Amount of facility used as at 30 June — — — — Facility available 1 000 1 000 — —

(a) Subsidiary facility held with Westpac Banking Corporation.

[FINANCIAL STATEMENTS] ANNUAL REPORT PAGE 133 2001-2002 Notes to and Forming Part of the Financial Statements for the year ended 30 June 2002 (cont.)

16. Financial Instruments (Consolidated) A. Interest Rate Risk Floating 1 Year 1 to 5 More Non Total Weighted interest or less years than 5 interest average rate years bearing effective Notes $’000 $’000 $’000 $’000 $’000 $’000 interest rate 2002 Financial assets (recognised) Cash at bank and on hand 8A 30 720————30 7204.15% Receivables Goods and services 8B————13 36313 363N/A Less provision for doubtful debts 8B————(417) (417) N/A Accrued revenues 8D————7 2707 270N/A Other debtors 8B————5 7385 738N/A GST receivable 8B————6 5406 540N/A Bills of exchange 8B 55 751————55 7514.98% Investments 8D——————N/A Total financial assets 86 471———32 494118 965

Total assets 912 261

Financial liabilities (recognised) Debt Loans – long term borrowings 10A — 50 165 109 425 51 000 — 210 590 5.40% Provisions and payables Suppliers 12A/B————89 75389 753N/A Total financial liabilities — 50 165 109 425 51 000 89 753 300 343

Total liabilities 419 654

Financial liabilities (unrecognised) Interest rate swap (Notional principal amounts only) (10 000) 50 000 (40 000) — — — N/A

2001 Financial assets (recognised) Cash at bank and on hand 8A 29 592————29 5923.90% Receivables Goods and services 8B————13 86213 862N/A Less provision for doubtful debts 8B————(403) (403) N/A Accrued revenues 8D————4 8514 851N/A Other debtors 8B————2 7012 701N/A GST receivable 8B————3 4613 461N/A Bills of exchange 8B 43 975————43 9755.12% Investments 8D——————N/A Total financial assets 73 567———24 47298 039

Total assets 842 095

Financial liabilities (recognised) Debt Loans – long term borrowings 10A — — 139 000 51 000 — 190 000 6.46% Provisions and payables Suppliers 12A/B————79 74379 743N/A Total financial liabilities — — 139 000 51 000 79 743 269 743

Total liabilities 383 999

Financial liabilities (unrecognised) Interest rate swap (Notional principal amounts only) (10 000) — 10 000———N/A

#The interest rates under these swaps range from the bank bill swap reference rate (BBSW) less 10 basis points and 4.84% on payables and BBSW and 4.40% on receivables. BBSW rates are reset at 90 days.

ANNUAL REPORT PAGE 134 [FINANCIAL STATEMENTS] 2001-2002 Notes to and Forming Part of the Financial Statements for the year ended 30 June 2002 (cont.)

16. Financial Instruments (Consolidated) (cont.)

B. Net Fair Values of Financial Assets and Liabilities The following methods and assumptions were used to estimate the net fair values.

Cash, receivables, payables and short term borrowings The carrying amount approximates the net fair value because of the short term maturity.

Investments The carrying amount for non traded investments has been assessed by the directors based on the underlying net assets, expected cash flows and any particular special circumstances of the investee as approximating net fair values.

Long term borrowings The net fair values of long term borrowings are estimated using discounted cash flow analysis, based on current interest rates for liabilities with similar risk profiles.

Interest rate swaps and cross currency swap agreements The net fair values of unrecognised financial instruments reflect the estimated amounts the economic entity expects to pay or receive to terminate the contracts (net of transaction costs) or to replace the contracts at their current market rates as at reporting date. This is based on independent market quotations and using standard valuation techniques.

Forward exchange contracts The net fair values of forward exchange contracts is taken to be the unrealised gain or loss at balance date calculated by reference to current forward exchange rates for contracts with similar maturity profiles. Carrying Amount Net Fair Value

2002 2001 2002 2001 $’000 $’000 $’000 $’000 Financial Assets Swap agreements — — 8 109 14 104 Foreign exchange contracts (55) 628 (321) 852 Financial Liabilities Long term borrowings (loans) 210 590 190 000 218 850 204 262

C. Credit Risk Exposures Credit risk represents the loss that would be recognised if counterparties to financial instruments fail to perform as contracted.

The economic entity has no significant exposures to any concentrations of credit risk.

Financial Assets The economic entity’s maximum exposures to credit risk at reporting date in relation to each class of recognised financial assets is the carrying amount, net of provision for doubtful debts, of those assets as indicated in the Statement of Financial Position.

[FINANCIAL STATEMENTS] ANNUAL REPORT PAGE 135 2001-2002 Notes to and Forming Part of the Financial Statements for the year ended 30 June 2002 (cont.)

16. Financial Instruments (Consolidated) (cont.)

Items not recognised in the Statement of Financial Position The credit risk arising from dealings in financial instruments is controlled by a strict policy of credit approvals, limits and monitoring procedures. The economic entity has no material concentration of credit risk with any single counterparty and, as a matter of policy, only transacts with financial institutions that have a high credit rating. Credit exposure of foreign currency and interest rate derivatives is represented by the net fair value of the contracts, as disclosed.

D. Hedging Instruments Specific Hedges The net unrecognised loss of $266 710 (2001 unrecognised gain $224 061) on specific hedges of anticipated foreign currency purchases will be recognised at the date of the underlying transactions.

General Hedges At balance date, the Corporation held forward exchange contracts to buy United States Dollars (USD), Great British Pounds (GBP) and the Euro (EUR).

The following table sets out the gross value to be received under foreign currency contracts, the weighted average contracted exchange rates and the settlement periods of outstanding contracts for the economic entity. Sell Australian Average Exchange Dollars Rate

2002 2001 2002 2001 $’000 $’000 Buy USD Less than 1 year 4 281 3 380 0.5297 0.5642 Greater than 1 year — — — — Buy GBP Less than 1 year 1 403 1 082 0.3718 0.3803 Buy EUR Less than 1 year 263 1 766 0.5982 0.5863 17. Remuneration of Directors ABC

2002 2001 $ $ Remuneration received or due and receivable by directors of the Corporation. 1 831 030 869 351

The number of directors of the Corporation included in these figures are shown below in the relevant remuneration bands: Number Number $ Nil – $9 999 1 1 $10 000 – $19 999 — 2 $20 000 – $29 999 6 4 $30 000 – $39 999 1 1 $90 000 – $99 999 — 1 $100 000 – $109 999 1 — $340 000 – $349 999 1 — $600 000 – $610 999 — 1 $1 190 000 – $1 199 999 1 — Remuneration received or due and receivable by directors of the Corporation and Controlled Entities as detailed in note 22 is $3 088 326 (2001 $2 233 754). Directors’ remuneration for 2001 includes the reimbursement of relocation expenses.

ANNUAL REPORT PAGE 136 [FINANCIAL STATEMENTS] 2001-2002 Notes to and Forming Part of the Financial Statements for the year ended 30 June 2002 (cont.)

18. Related Party Disclosures Directors of the Corporation The Directors of the Corporation during the year were:

• Donald McDonald AO (Chairman) • Jonathan Shier (Managing Director) Terminated 16 November 2001 • Russell Balding (Managing Director) Appointed 29 May 2002 (Acting 8 November 2001) • Leith Boully

• John Gallagher QC • Ian Henschke Retired 14 June 2002 • Ramona Koval Appointed 15 June 2002 • Michael Kroger • Ross McLean

• Maurice Newman AC • Judith Sloan

The aggregate remuneration of Directors is disclosed in note 17.

Transactions with entities in the wholly owned group Transactions between related parties are on normal commercial terms and conditions no more favourable than those available to other parties unless otherwise stated.

Symphony Australia Holdings Pty Limited The company is a wholly owned subsidiary of the Corporation.

During the period the Corporation provided goods and services to Symphony Australia Holdings Pty Limited on normal terms and conditions totalling $460 982 (2001 $455 659). At year end the Corporation was owed $19 220 (2001 $281 088) in relation to the supply of these goods and services.

At year end the Corporation owed Symphony Australia Holdings Pty Limited an amount of $nil (2001 $18 858) in relation to long service leave for staff at incorporation.

Adelaide Symphony Orchestra Pty Limited The company is a wholly owned subsidiary of the Corporation.

During the period the Corporation provided goods and services to Adelaide Symphony Orchestra Pty Limited on normal terms and conditions totalling $77 033 (2001 $180 114). At year end the Corporation was owed $260 745 (2001 $154 453) in relation to the supply of these goods and services. At year end the Corporation owed Adelaide Symphony Orchestra Holdings Pty Limited an amount of $25 792 (2001 $25 837) in relation to long service leave for staff at incorporation.

[FINANCIAL STATEMENTS] ANNUAL REPORT PAGE 137 2001-2002 Notes to and Forming Part of the Financial Statements for the year ended 30 June 2002 (cont.)

18. Related Party Disclosures (cont.)

Melbourne Symphony Orchestra Pty Limited The company is a wholly owned subsidiary of the Corporation.

During the period the Corporation provided goods and services to Melbourne Symphony Orchestra Pty Limited on normal terms and conditions totalling $183 298 (2001 $178 072). At year end the Corporation is owed $45 273 (2001 $51 181) for these goods and services. At year end the Corporation owed Melbourne Symphony Orchestra Pty Limited an amount of $34 534 (2001 $45 377) in relation to long service leave for staff at incorporation.

Orchestral Network Australia Pty Limited The company was deregistered 18 February 2002. No transaction occurred between related parties.

Queensland Orchestras Pty Limited The company is a wholly owned subsidiary of the Corporation.

During the year the Corporation provided goods and services to Queensland Orchestras Pty Limited on normal terms and conditions totalling $42 642 (2001 $50 256). At year end the Corporation was owed $2 984 (2001 $52 176) in relation to the supply of these goods and services. At year end the Corporation owed Queensland Orchestras Pty Limited $46 009 (2001 $63 821) for long service leave for staff at incorporation.

Sydney Symphony Orchestra Holdings Pty Limited The company is a wholly owned subsidiary of the Corporation.

During the period the Corporation provided goods and services on normal terms and conditions totalling $77 777 (2001 $87 746). At year end Sydney Symphony Orchestra Holdings Pty Limited owed the Corporation $36 681 (2001 $266 604). At year end the Corporation owed Sydney Symphony Orchestra Holdings Pty Limited $128 374 (2001 $186 869) for long service leave for staff at incorporation.

Tasmanian Symphony Orchestra Pty Limited The company is a wholly owned subsidiary of the Corporation.

During the year the Corporation provided goods and services to Tasmanian Symphony Orchestra Pty Limited on normal terms and conditions totalling $107 841 (2001 $98 690). At year end the Corporation was owed $101 606 (2001 $86 642) in relation to the supply of these goods and services. At year end the Corporation owed Tasmanian Symphony Orchestra Pty Limited $nil (2001 $30 199) for long service leave for staff at incorporation.

West Australian Symphony Orchestra Holdings Pty Limited The company is a wholly owned subsidiary of the Corporation.

During the period the Corporation provided goods and services to West Australian Symphony Orchestra Holdings Pty Limited on normal terms and conditions totalling $155 240 (2001 $159 452). At year end the Corporation was owed $32 999 (2001 $131 880) in relation to the supply of these goods and services. At year end the Corporation owed West Australian Symphony Orchestra Holdings Pty Limited an amount of $26 347 (2001 $105 148) in relation to long service leave for staff at incorporation.

ANNUAL REPORT PAGE 138 [FINANCIAL STATEMENTS] 2001-2002 Notes to and Forming Part of the Financial Statements for the year ended 30 June 2002 (cont.)

18. Related Party Disclosures (cont.)

Music Choice Australia Pty Limited and The News Channel Pty Limited The companies are wholly owned subsidiaries of the Corporation that did not trade during the 2001-2002 financial year.

AIM West Pty / Equipco Australia Pty Limited / AIM Holdings Australia Pty Limited / Arnbridge Pty Limited / Australian Information Media Pty Limited These companies were placed into voluntary liquidation during the 1998/1999 financial year and were deregistered on 25 June 2002.

19. Remuneration of Officers Consolidated ABC

2002 2001 2002 2001 $ $ $ $ The aggregate amount of total remuneration of Officers shown is: 3 427 951 2 987 400 3 310 163 3 249 278 The number of officers who received or were due to receive total remuneration of $100 000 or more: 2002 2001 2002 2001 Number Number Number Number $110 000 – $119 999 2 — 1 — $130 000 – $139 999 — 1 — 1 $160 000 – $169 999 1 1 1 1 $170 000 – $179 999 1 — 1 — $180 000 – $189 999 1 1 1 1 $200 000 – $209 999 1 — 1 — $220 000 – $229 999 — 1 — 1 $230 000 – $239 999 2 1 2 1 $240 000 – $249 999 — 1 — 1 $250 000 – $259 999 — 2 — 2 $260 000 – $269 999 4 — 4 1 $270 000 – $279 999 1 1 1 1 $280 000 – $289 999 — 2 — 2 $290 000 – $299 999 1 — 1 — $340 000 – $349 999 1 — 1 — $430 000 – $439 999 — 1 — 1 The officer remuneration includes all officers concerned with or taking part in the management of the Corporation during 2001-2002 except the Managing Director. Details in relation to the Managing Director have been incorporated into note 17 – Remuneration of Directors. Consolidated remuneration excludes officers of the principal entity who are Directors in the wholly owned group. Details in relation to the officers have been incorporated into note 17 – Remuneration of Directors. Consolidated remuneration includes termination payable of $119 551 (2001 $425 181).

[FINANCIAL STATEMENTS] ANNUAL REPORT PAGE 139 2001-2002 Notes to and Forming Part of the Financial Statements for the year ended 30 June 2002 (cont.)

20. Remuneration of Auditors Consolidated ABC

2002 2001 2002 2001 $ $ $ $ Remuneration to the Auditor-General for auditing the financial statements for reporting period. 275 799 257 000 211 000 203 000

KPMG have been contracted by the Australian National Audit Office to provide audit services on their behalf. Fees for these services are included in the above. In addition KPMG have earned $67 585 for advisory services where they have been separately contracted by the ABC. 21. Trust Funds Consolidated ABC

2002 2001 2002 2001 $ $ $ $ The Corporation is trustee for foundations Ian Reed Sir Charles Moses with accumulated funds at 30 June as follows: Foundation Foundation Balance carried forward from previous year 444 244 446 253 3 190 3 187 Receipts during the year 10 780 500 — — Interest received 25 773 23 078 1 3 Available for payments 480 797 469 831 3 191 3 190 Payments made (2) (25 587) — — Fund closing balance 480 795 444 244 3 191 3 190

Monies were received under formal trust arrangements. These trusts are independently managed in accordance with the terms of the trusts and the funds are held in authorised trustee investments. These funds are not available for other purposes of the Corporation and are not recognised in the financial statements.

ANNUAL REPORT PAGE 140 [FINANCIAL STATEMENTS] 2001-2002 Notes to and Forming Part of the Financial Statements for the year ended 30 June 2002 (cont.)

22. Controlled Entities

Place of Beneficial Beneficial incorporation percentage percentage held by held by economic economic entity entity 2002 2001 %%

Ultimate parent entity: Australian Broadcasting Corporation Controlled entities of Australian Broadcasting Corporation Adelaide Symphony Orchestra Pty Limited Australia 100% 100% Melbourne Symphony Orchestra Pty Limited Australia 100% 100% Queensland Orchestras Pty Limited Australia 100% 100% Sydney Symphony Orchestra Holdings Pty Limited Australia 100% 100% Symphony Australia Holdings Pty Limited Australia 100% 100% Tasmanian Symphony Orchestra Pty Limited Australia 100% 100% West Australian Symphony Orchestra Holdings Pty Limited Australia 100% 100% Music Choice Australia Pty Ltd Australia 100% 100% The News Channel Pty Limited Australia 100% 100% Orchestral Network Australia Pty Limited (a) Australia — 100% AIM Holdings Australia Pty Limited (b) Australia — 100% AIM West Pty (b) Australia — 100% Arnbridge Pty Limited (b) Australia — 100% Australian Information Media Pty Limited (b) Australia — 100% Equipco Australia Pty Limited (b) Australia — 100%

(a) Entity deregistered 18 February 2002. (b) Entities deregistered 25 June 2002.

[FINANCIAL STATEMENTS] ANNUAL REPORT PAGE 141 2001-2002 Notes to and Forming Part of the Financial Statements for the year ended 30 June 2002 (cont.)

23. Reporting by Outcomes

The Corporation is structured to meet three outcomes:

Outcome 1 The ABC will create and deliver distinctive programming and services; inform, entertain and educate its audiences; and develop cultural and community identity.

Outcome 2 The ABC will maintain the scale and quality of analog terrestrial transmission of its national networks, regional networks and Radio Australia programming which existed immediately prior to the privatisation of the National Transmission Network (NTN).

Outcome 3 The Australian community has access to ABC digital television service in accordance with agreed timetables and funding.

Note 23A – Total Cost/Contribution of Outcomes

Outcome 1 Outcome 2 Outcome 3 Total

Actual Budget Actual Budget Actual Budget Actual Budget $’000 $’000 $’000 $’000 $’000 $’000 $’000 $’000 Other administered expenses — — — — — — — — Net cost of departmental outputs 591 625 607 746 73 328 73 393 27 301 29 426 692 254 710 565 Cost of outcome before extraordinary items 591 625 607 746 73 328 73 393 27 301 29 426 692 254 710 565 Extraordinary items — — — — — — — — Net cost to Budget outcome 591 625 607 746 73 328 73 393 27 301 29 426 692 254 710 565

Note 23B – Major Departmental Revenues and Expenses by Output Group

Output Output Output Output Total Group 1.1 Group 1.2 Group 2.1 3.1

2002 2001 2002 2001 2002 2001 2002 2001 2002 2001 $’000 $’000 $’000 $’000 $’000 $’000 $’000 $’000 $’000 $’000 Operating revenues Revenues from Government 369 857 336 937 237 889 216 715 73 393 69 269 29 426 — 710 565 622 921 Sale of goods and services 63 523 58 089 40 858 37 363 — — — — 104 381 95 452 Donations and bequests — — — — — — — — — — Industry contributions — — — — — — — — — — Other non-taxation revenues 26 833 11 028 17 258 7 093 — — — — 44 091 18 121 Total operating revenues 460 213 406 054 296 005 261 171 73 393 69 269 29 426 — 859 037 736 494 Operating expenses Employees 168 715 173 379 108 516 111 516 — — — — 277 231 284 895 Suppliers 128 677 116 837 82 764 75 148 73 328 69 146 27 301 — 312 070 261 131 Grants — — — — — — — — — — Depreciation and amortisation 38 123 33 413 24 521 21 491 — — — — 62 644 54 904 Write-down of assets 7 804 2 602 5 020 1 673 — — — — 12 824 4 275 Other 70 908 70 432 45 608 45 301 — — — — 116 516 115 733 Total operating expenses 414 227 396 663 266 429 255 129 73 328 69 146 27 301 — 781 285 720 938

ANNUAL REPORT PAGE 142 [FINANCIAL STATEMENTS] 2001-2002 Notes to and Forming Part of the Financial Statements for the year ended 30 June 2002 (cont.)

23. Reporting by Outcomes (cont.)

Note 23C – Major Classes of Departmental Assets and Liabilities by Output Group Non-Specific Total

2002 2001 2002 2001 $’000 $’000 $’000 $’000 Output specific departmental assets Goods and services receivable 12 251 14 544 12 251 14 544 Less: provision for doubtful debts (328) (287) (328) (287) Loans receivable — — — — Less: provision for doubtful debts — — — — Net GST receivable 6 244 3 059 6 244 3 059 Land 121 329 121 033 121 329 121 033 Buildings 306 385 259 925 306 385 259 925 Plant and equipment 248 132 252 340 248 132 252 340 Internally developed software — — — — Inventories held for sale 80 234 76 559 80 234 76 559 Total specific departmental assets 774 247 727 173 774 247 727 173 Other departmental assets Cash at bank and on hand 6 119 4 887 6 119 4 887 Deposits at call — — — — Other receivables 59 169 45 595 59 169 45 595 Investments — 1 840 — 1 840 Other 40 355 36 064 40 355 36 064 Total other departmental assets 105 643 88 386 105 643 88 386 Output specific departmental liabilities Leases — — — — Employees 108 845 104 753 108 845 104 753 Suppliers 53 622 51 966 53 622 51 966 Total specific departmental liabilities 162 467 156 719 162 467 156 719 Other departmental liabilities Loans 210 000 190 000 210 000 190 000 Capital use charge 312 — 312 — Employees — — — — Other 14 579 9 219 14 579 9 219 Total other departmental liabilities 224 891 199 219 224 891 199 219

The above note and tables apply to the ABC’s appropriation only and not to the consolidated entity.

[FINANCIAL STATEMENTS] ANNUAL REPORT PAGE 143 2001-2002 Appendices

1. Television Program Analysis ...... 145 2. ABC Radio Networks Content Analysis...... 147 3. ABC Organisation ...... 148 4. ABC Board and Board Subcommittees ...... 149 5. Audit Subcommittee Report ...... 150 6. ABC Enterprises – Tax Equivalent Calculation...... 151 7. Consultants ...... 152 8. Other Required Reports ...... 152 9. Report on Particular Matters ...... 152 10. Advertising and Market Research ...... 153 11. Occupational Health and Safety ...... 153 12. Commonwealth Disability Strategy ...... 154 13. Performance Pay ...... 155 14. Staff Profile ...... 156 15. Ecologically sustainable development and environmental performance...... 157 16. ABC Advisory Council Recommendations, Responses and Commendations ...... 157 17. Independent Complaints Review Panel...... 159 18. Freedom of Information...... 159 19. ABC Code of Practice for Broadcast Programs ...... 160 20. Performance Against Service Commitment...... 163 21. Broadcasting Awards ...... 164 22. ABC Enterprises Awards...... 167 23. Television Transmitters ...... 168 24. Radio Transmitters ...... 175 25. Radio Australia Transmitters ...... 182 26. ABC Offices ...... 183 27. ABC Shops...... 188

ANNUAL REPORT PAGE 144 [APPENDICES] 2001-2002 Appendix 1 – Television Program Analysis

Program Hours Transmitted – 24 hours

First Repeat Total First Repeat Total Total Release Australian Release Overseas

Arts and Culture 133 45 178 56 153 209 387 Children’s 63 368 431 304 910 1 214 1 645 Comedy 43 8 51 60 53 113 164 Current Affairs 675 142 817 000817 Documentary 41 147 188 125 195 320 508 Drama 83 304 387 266 163 429 816 Education 28 457 485 28 233 261 746 Entertainment 893 99 992 32 13 45 1 037 Factual 154 115 269 29 35 64 333 Indigenous 11 15 26 00026 Movies 16 16 32 13 1102 1 115 1 147 Natural History and Environment 5 7 12 21 0 21 33 News 335 0 335 000335 Religion and Ethics 29 17 46 37 31 68 114 Science and Technology 20 14 34 19 3 22 56 Sport 238 4 242 13 10 23 265 Total Program Hours 2 767 1 758 4 525 1 003 2 901 3 904 8 429 % of hours 32.8 20.9 53.7 11.9 34.4 46.3 Other* 331 331 Total Hours 4 856 3 904 8 760 % of hours 55.4 44.6

Program Hours Transmitted – 6pm to midnight

First Repeat Total First Repeat Total Total Release Australian Release Overseas

Arts and Culture 43 7 50 26 30 56 106 Children’s 02235810 Comedy 43 7 50 60 37 97 147 Current Affairs 395 5 400000400 Documentary 40 30 70 102 21 123 193 Drama 82 62 144 259 79 338 482 Entertainment 37 4 41 31 3 34 75 Factual 146 15 161 28 18 46 207 Indigenous 5160006 Movies 15 13 28 13 49 62 90 Natural History and Environment 5 0 5 20 0 20 25 News 216 0 216000216 Religion and Ethics 20 2 22 16 2 18 40 Science and Technology 20 3 2370730 Sport 35 1 36 11 0 11 47 Total Program Hours 1 102 152 1 254 576 244 820 2 074 % of total hours 53.1 7.3 60.5 27.8 11.8 39.5 Other* 116 116 Total Hours 1 370 820 2 190 % of hours 62.6 37.4

* Other: Interstitial material, program and product announcements.

[APPENDICES] ANNUAL REPORT PAGE 145 2001-2002 Program Hours Transmitted – 6am to midnight

First Repeat Total First Repeat Total Total Release Australian Release Overseas

Arts and Culture 131 39 170 53 111 164 334 Children’s 63 367 430 304 910 1 214 1 644 Comedy 43 8 51 60 46 106 157 Current Affairs 607 123 730000730 Documentary 40 113 153 116 142 258 411 Drama 83 300 383 265 152 417 800 Education 28 245 273 28 191 219 491 Entertainment 272 98 370 31 13 45 415 Factual 154 99 253 29 35 64 317 Indigenous 11 15 2600026 Movies 15 13 28 13 122 135 163 Natural History and Environment 5 7 13 21 0 21 33 News 335 0 335000335 Religion and Ethics 29 16 45 37 22 58 103 Science and Technology 20 14 34 19 3 22 56 Sport 238 3 242 13 10 22 264 Total Program Hours 2 075 1 460 3 535 989 1 756 2 745 6 280 % of total hours 33.0 23.3 56.3 15.7 28.0 43.7 Other* 290 290 Total Hours 3 825 2 745 6 570 % of hours 58.2 41.8

* Other: Interstitial material, program and product announcements.

ANNUAL REPORT PAGE 146 [APPENDICES] 2001-2002 Appendix 2 – ABC Radio Networks Content Analysis

Indicative Output by Genre by Network 2001-02

Triple J ABC Local Radio Local Radio Radio ABC Radio NewsRadio (metro) (regional) National Classic FM Australia

Hrs % Hrs % Hrs % Hrs % Hrs % Hrs % Hrs % pw pw pw pw pw pw pw

News (incl. Parliament on PNN) 5.5 3.27 132 78.57 19.5 11.61 20 11.90 16 9.52 6 3.57 44 17.46 Current Affairs 13 7.74 11.5 6.85 27 16.07 65 25.79 Arts & Culture 4 2.38 2 1.19 0.5 0.30 22 13.10 3 1.79 6 2.38 Business & Finance 10 5.95 0.5 0.30 0.5 0.30 1 0.60 3 1.19 Childrens Comedy 8 4.76 1 0.60 0.5 0.30 4 2.38 Drama 1.5 0.89 Education 1 0.60 0.5 0.30 2 1.19 12 4.76

FACTUAL Contemporary 1.5 0.89 2 1.19 15 8.93 8 3.17 Lifestyle Health 1 0.60 1 0.60 1 0.60 6 2.38 Indigenous 1 0.60 1 0.60 3 1.79 3 1.19 Law, Consumer Affairs & Media 1 0.60 0.5 0.30 2 1.19 2 0.79 Special Events Topical Radio 6 3.57 65 38.69 65.5 38.99 21 12.50 15 5.95

History 1.5 0.89 1.5 0.89 4 2.38 4 1.59 Entertainment 18 10.71 17 10.12 0.5 0.30 5 1.98 Music 140 83.33 16.5 9.82 14.5 8.63 28 16.67 157 93.45 31 12.30 Religion & Ethics 6 3.57 6 3.57 6 3.57 2 1.19 4 1.59 Regional & Rural 4.5 2.68 7 4.17 6 3.57 11 4.37 Science, Technology, Environment & Natural History 1 0.60 7 4.17 2 1.19 2 1.19 7 4.17 12 4.76 Sport 1 0.60 17 10.12 17 10.12 17 10.12 1 0.60 21 8.33

TOTAL 168 100.00 168 100.00 168 100.00 168 100.00 168 100.00 168 100.00 252 100.00

NOTES:

This is an indicative analysis only of ABC Radio output and reflects one week of regular scheduled programming for each different network.

Local Radio’s analysis is generic only (based on Local Radio in Tasmania) and does not account for variation between the metropolitan and regional outlets in other States/Territories, or seasonal program variations.

ABC NewsRadio’s schedule includes Parliamentary broadcasts categorised under News.

Radio Australia’s analysis represents duplicated transmission to Asia and the Pacific.

[APPENDICES] ANNUAL REPORT PAGE 147 2001-2002 Appendix 3 – ABC Organisation

Corporate Head Policy & Administration: Development Michael Ward Managing Director: Russell Balding Head Multichannel TV: Ian Carroll Director of Development: Chief of Staff: Gary Linnane Head Budget & Planning: Helen Hughes Director of Corporate Affairs: Jacqui Axford Production Resources Geoffrey Crawford Head Production: Paul Remati Director of Production Resources: Chief Corporate Planning & Head Drama: Robyn Kershaw Drew Lean Governance: Geoff Heriot Head Factual: Daryl Karp Head Government & Parliamentary Head Production Resources Relations: Trevor Burns Planning: Jorge Redhead Head Audience & Consumer Affairs: New Media Head Production Resources Kirstin McLiesh Director of New Media and Digital Operations: David Cruttenden Head International Relations: Services: Lynley Marshall Head Production Resources Joan McKain Head New Media Content: Ian Vaile Northern Region: Judy Grant Head New Media Resources: Head Production Resources Finance and Denise Alexander Southern Region: Patrick Austin Support Services Head New Media Systems: Robert Garnsey Technology and Director of Finance and Support Head New Media Interface: Distribution Services: David Pendleton Robert Hutchinson Acting Head Finance: Philip Cahill Head New Media Marketing & Director of Technology and Head Business Development & Audience Relationships: Distribution: Colin Knowles Performance: Andrew Cavenett Mark Hillebrand Head Broadcast & New Media Head Legal Services: Judith Walker Research & Development: Acting Head Property & Support News and Current Affairs Spencer Lieng Services: Kym Martin Head Distribution & Communication: Head Group Audit: David Hodgkinson Director of News and Current Harry Theodor Affairs: Max Uechtritz Head Information Technology: Human Resources National Editor: John Cameron Mary Sharp Head National Coverage: Head Systems Engineering: Director of Human Resources: Walter Hamilton Brian Bailey Colin Palmer Head Local Coverage: Head Technical Services: John Riley Head Workplace Relations: Don Smith Lisa Sweeney Head Technology Investment Specialist Adviser: Vanessa MacBean Head International Operations: Planning: Monique Coorey Head Employment Services: John Tulloh Head Policy & Resources: Tim Burrows Head Policy & Development: Margaret Cassidy Head Organisation Design: Greg Wilesmith Head Collocation Co-ordination: Charles Naylor Head Budgets & Resources: Kevin Balkin Head Training: Jenny Ferber John Turner Head Payroll: Greg Fromyhr Content Rights ABC Enterprises Radio Acting Director of Enterprises: Management Grahame Grassby Director of Radio: Sue Howard Director of Content Rights Acting Head Consumer Publishing: Head Network Scheduling: Management: Robyn Watts Janine Burdeau Lucy Broad Head Rights Management: Head Retail: Doug Walker Head National Talk Radio: Carol Sheppard Mark Collier Head Acquisition Business ABC Asia Pacific Head Local Radio: Michael Mason Management: Helen Thwaites Acting Head: John Doherty Head National Music Radio: Head Business Affairs Development Ed Breslin Production Co-production: Head Radio Australia: Jane Rogers State/Territory Directors Jean-Gabriel Manguy Head Business Management: Director ACT: Elizabeth McGrath Head Radio Marketing: Chand Pandit Director NSW: John Graham John Woodward Head Archives & Library Services: Director Vic: Murray Green Head Radio Development: Mary Jane Stannus Director Qld: Chris Wordsworth Russell Stendell Head ABC Content Sales, Program Acting Director SA: Barry Reid Sales Worldwide: Kaye Warren Director Tas: Rob Batten Television Head ABC Content Sales, Content Director WA: Geoff Duncan Director of Television: Sandra Levy Licensing & Library Sales: Director NT: Anthony Bowden Head Programming: James Cuming Marena Manzoufas Head Publicity & Marketing: Rhys Kelly

ANNUAL REPORT PAGE 148 [APPENDICES] 2001-2002 Appendix 4 – ABC Board and Board Subcommittees

Board members and attendance at meetings There were ten ABC Board meetings held during the 2001–02 year.

Member Number of Board meetings attended Member Number of Board meetings attended Donald McDonald, AO, Chairman 10 Russell Balding (As MD and Acting MD) 6 Professor Judith Sloan, Deputy Chair 10 Michael Kroger 9 Ross McLean 10 Maurice Newman AC 9 Jonathan Shier, (Managing Director to Nov. 2001) 3 Ian Henschke (Staff-Elected Director to June 2002) 8 John Gallagher QC 10 Ramona Koval (Staff-Elected Director from June 2002) 1 Leith Boully 8

Board Subcommittees

Audit Subcommittee The Audit Subcommittee provides • Review the planning and • Consider the adequacy of Group advice to the ABC Board and senior co-ordination of internal and Audit resources to meet work management on issues such as: external audits to ensure demands. internal and external audit; financial duplication is avoided and that • Consider significant issues in reporting practices; business ethics audit costs are controlled. respect of the Corporation’s policies and practices; accounting • Monitor the effectiveness of liaison accounting policies and external policies; and management and between the Corporation and the reporting. internal controls. Australian National Audit Office. • Consider all matters concerning The Subcommittee provides a link • Monitor the co-ordination of the Corporation's compliance with between Internal Audit, External Group Audit with other review and financial statutory obligations. Audit and the Board. Its functions improvement functions of the are as follows: • Report to the Board on these Corporation. matters. • Review the Group Audit Charter. • Monitor the implementation of • Consider and approve the Group Internal and External Audit Audit Strategic Plan, monitor the recommendations. achievement of planned audits and review the appropriateness of Member Position on Committee Meetings attended future audits. Ross McLean Chairman 6 • Receive quarterly reports of Michael Kroger Director 3 activities of the Group Audit and Ian Henschke Staff-Elected Director 5 review and discuss audit findings. Jonathan Shier Director 2 Russell Balding Director 4

Finance Committee The Finance Committee assists the Board and Management of the ABC Member Position on Committee Meetings attended in establishing and maintaining best Maurice Newman Chairman 4 practice financial management Judith Sloan Director 2 including performance measurement Donald McDonald Director 4 of the Corporation consistent with Russell Balding Director 3 stated objectives.

Editorial Policies Subcommittee The Editorial Policies Subcommittee assists in regular reviews of the Member Position on Committee Meetings attended ABC Editorial Policies and their John Gallagher Convenor 2 preparation for adoption by the Ian Henschke Director 1 ABC Board. Donald McDonald Director 2 Russell Balding Director 1 Jonathan Shier Director 1

[APPENDICES] ANNUAL REPORT PAGE 149 2001-2002 Board Subcommittees continued

ABC Advisory Council Subcommittee The ABC Advisory Council is established under the ABC Act. Member Position on Committee Meetings attended The Council exists primarily to Judith Sloan Chairman 3 provide communication between Ian Henschke Director 2 the community and the ABC. Donald McDonald Director 3 The ABC Board Advisory Council Russell Balding Director 2 Subcommittee facilitates Jonathan Shier Director 1 communication between the Ross McLean Director 1 Advisory Council and the Board. Deborah Klika Advisory Council Convenor 3

ABC Board Code of Practice Subcommittee At the June 26 ABC Board meeting the ABC Code of Practice Member Position on Committee Subcommittee was formed to Maurice Newman Chairman examine the Board’s practices and Judith Sloan Director procedures. This Subcommittee is Leith Boully Director yet to meet formally. John Gallagher Director

Appendix 5 – Audit Subcommittee Report

The following is a summary of the framework, performance Information Technology Audits activities of the Audit Subcommittee management, corporate strategy, As in the prior year, during 2001–02. editorial policies and the revised PricewaterhouseCoopers conducted The members of the Audit Commonwealth policies on fraud most of the Information Technology Subcommittee, the number of control; audits under contract to ABC Group meetings and attendance are shown • The roll out across all regional Audit. There were thirteen (13) above in Appendix 4. radio locations in Australia of a reports completed and tabled during Also in attendance at meetings, the control self-assessment approach. the year: Head of Group Audit, Director of A key innovation was the use of Service Centre Coordination (IT) Finance and Support Services and the ABC’s intranet; Capacity Planning (IT) Representatives of the Australian • A successful fraud awareness Archives and Library Services (CRM) National Audit Office. presentation, which included Treasury System review (F&SS) distribution across the Corporation Overall Performance of a new fraud awareness SAP HR Testing (HR) ABC Group Audit provided the brochure, and viewing of a new Digital Roll out project (T&D) Board, senior management and fraud awareness video. This video SAP HR Contingency Planning (HR) other key customers with a high won an award in the Corporate SAP HR Post Implementation quality, cost effective and value Productions category of the 2001 Review (HR) added service, with focus on NSW & ACT Cinematography Network Security (IT) assisting management in the Awards. SAP FMIS R/3 upgrade (F&SS) achievement of the goals and objectives of the ABC as described Staffing SAP HR Quality Assurance (HR) SAP HR Data Conversion in the Corporate Plan. The year to 30 June 2002 was a phase 1 (HR) stable period for ABC Group Audit. Highlights for the year included – There was one staff resignation, and SAP HR Data Conversion • Execution and completion of a two short-term secondments to phase 2 (HR) comprehensive audit plan based other Divisions during the year. In Group Audit also provided quality on a better practice, corporate addition, consulting work and joint assurance advice and input on risk model; reviews were performed in a number various IT projects. Where necessary, • Reassessment of the strategic of areas at management’s request. additional contractors and specialist approach to ABC Group Audit Group Audit used a combination of consultants were engaged to ensure ensuring that it remains in line in-house, outsourced and contract the highest level of quality assurance with best practice, and important staff. This combination again proved and IT audit service to the governance initiatives, most a very successful and effective Corporation. notably the new Corporate risk formula for the audit function.

ANNUAL REPORT PAGE 150 [APPENDICES] 2001-2002 Financial Compliance Audits and value for money of the activity Data Security (inter Divisional) PricewaterhouseCoopers continued in meeting Divisional and Corporate Corporate Information Systems to perform most of the financial objectives. Eighteen (18) reports (inter Divisional) compliance audits for the were completed and submitted Funds from external sources Corporation, under contract. during the year as follows: (inter Divisional) These reviews aimed to provide Inventory Management (TV) Licensee Royalties (Enterprises) management with assurance on the Liquidity Management (F&SS) Trading Partner compliance adequacy of internal controls, and New Media Budget Management (NM) (Enterprises) compliance with important Corporate Co productions (PR, TV) Television Commissioning (TV) policies and procedures. The following thirteen (13) reports were East Perth Redevelopment phase 1 NTL Contract (T&D) submitted during the year: (WA) X Pert Project control (T&D) Outside Business Interests Building and Asset Security (F&SS) Corporate Information 2002 (Board) (inter Divisional) Spot Check review (inter Divisional) Depreciation and IT Asset In house Production (TV) Management (IT) IT Service Costing (IT) Performance Utilisation (PR) London and Satellite (NewsCaff) Fraud Control Recruitment (HR) Data Quality – Fixed Assets (F&SS) ABC Group Audit has conducted an Use of Casuals (PR) Triple J (Radio) extensive fraud awareness campaign Content Rights Management (CRM) Contestable bid process (TV) that included the distribution of a Production Planning (PR) Thomas and the Magic Railway revised fraud awareness brochure (Enterprises) Artists Fees (inter Divisional) ‘Working in an environment of Trust – A guide to fraud awareness at the GST Compliance & Post Four Corners (NewsCaff) Production Resources (PR) ABC’ around the Corporation, and a Implementation (inter Divisional) new awareness video ‘Fraud is a five Corporation Information 2001 Control Self Assessment letter word’. (Regional Radio) (Board) Australian National Audit Office Science funding grant (NM) Enterprise Bargaining (HR) Ian Reed Foundation (F&SS) Consultants Fees (inter Divisional) ABC Group Audit maintained a strong and close working relationship There were sixteen (16) reports SSO cash systems (SSO) with the Australian National Audit under discussion at financial Use of Credit Cards (inter Divisional) Office. There was close year-end: Comprehensive, Operational communication with KPMG (to State Review of NSW whom the ANAO has outsourced the and Consulting Reviews (inter Divisional) external audit work). The external These reviews endeavour to Sound Studio, Gore Hill auditors continued to rely on ABC comprehensively assess internal (inter Divisional) Group Audit reviews. controls and compliance with National Training (HR) the Corporation’s policies and Marketing & Publicity (inter Divisional) procedures, and the operational Property Services (F&SS) aspects of efficiency, effectiveness

Appendix 6 – ABC Enterprises Tax Equivalent Calculation (all figures in $000s)

ABC Enterprises tax equivalents for Payroll Tax The Income Tax Assessment Act has the year ended 30 June 2002 been utilised as one of the inputs Calculated for ABC Enterprises staff forming the basis of the Tax Company Tax 2 628.04 payroll and benefits at the average Equivalent calculation however, at Payroll Tax 691.40 NSW State Payroll Tax rate of 6.2%. this stage it is indicative only. Stamp Duty 22.10 Stamp Duty Total Tax Equivalent 3 341.54 Calculated on lease contracts for Retail outlets entered into during the Company Tax financial year at the NSW rate of 35¢ Current Year per $100. Taxable Income 9 218.92 The above calculations reflect the Taxed at 30% 2 765.68 impact of Company Income Tax and other taxes on the trading results of Less Foreign Tax Credits 137.64 ABC Enterprises as if it were a tax Tax Equivalence 2 628.04 paying entity.

[APPENDICES] ANNUAL REPORT PAGE 151 2001-2002 Appendix 7 – Consultants

Expenditure on consultants in 2001-02 was $2 194 832, an increase of $593 573 over the previous year.

$ $ Corporate Affairs 131 003 Finance and Support Services 787 273 Radio 20 470 Enterprises 1 124 Television 82 424 Asia Pacific 178 673 News and Current Affairs 21 972 Contents Right Management 92 767 Production Resources 201 024 New Media Services 38 866 Human Resources 131 267 State Directors 5 218 Technology & Development 502 751 Total 2 194 832

Appendix 8 – Other Required Reports

Discretionary Grants and the ABC’s response is appropriate insurances under The ABC does not administer any discussed in the Corporate Comcover including a Directors and discretionary grants and has not Governance Section, page 20. Officers’ Liability on terms and made any discretionary grants in Matters referred to the Ombudsman conditions which are consistent with 2001–02. and the Australian Broadcasting provisions of the Commonwealth Authority for review are noted in Authorities and Companies Act. Judicial decisions and reviews Corporate Affairs Section, page 90. by outside bodies Indemnities and insurance The Australian National Audit Office premiums for officers conducted a review of the ABC’s corporate governance, tabled in The ABC acquires professional Parliament in April 2002. The report indemnity insurance and other

Appendix 9 – Report on Particular Matters

Section 80 of the ABC Act requires • particulars of any request made to Other reporting requirement under the Corporation to report on a the Board by the Minister during Section 80 of the ABC Act are number of particular matters: that year under subsection 8(2) included as follows: • particulars of each broadcast by and the action (if any) taken by the • codes of practice developed the Corporation during the year to Board in respect of the request – under subsection 8(1) – which the report relates pursuant No such requests were received Appendix 19 during the year to a direction by the Minister • corporate plan performance under subsection 78(1) – No such • particulars of any gift, devise or summary – Page 25 directions were received during bequest accepted by the the year Corporation during that year – The • activities under subsection 25A – see financial section • particulars of any broadcast by Corporation received no gifts or the Corporation during that year donations within the meaning of • particulars of significant changes pursuant to a direction by the section 80 of the Act of transmission coverage and Minister otherwise than under this • particulars of any advice received quality – see Technology and Act – No such directions were by the Board during that year from Development and Outcomes 2 received during the year the ABC Advisory Council – See pages 98 to 101 and Outcome 3 page 102. • particulars of any direction not to Appendix 16 broadcast matter that was given to the Corporation during that year by the Minister otherwise than under this Act – No such directions were received during the year

ANNUAL REPORT PAGE 152 [APPENDICES] 2001-2002 Appendix 10 – Advertising and Market Research

Expenditure on market research and advertising for 2001–2002 2000–2001 the year 2001–02 was $7 551 850, an increase of $$ $2 596 342 on the previous year. The Corporation utilises advertising agencies and market research Advertising 4 845 703 2 624 605 organisations predominately to promote Enterprises Market Research 2 706 147 2 330 903 and Television programming. Total 7 551 850 4 955 508

Appendix 11 – Occupational Health and Safety

ABC Policy Summary Systems in three Divisions in Qld, Various other initiatives completed in NSW and Victoria. The 10 elements conjunction with other Divisions Occupational health and safety are: Building and Sustaining include: Development of a national (OH&S) is the responsibility of all Commitment; Documenting Legionella communication employers; from the Board and Strategy; Contract Review and procedure, and the Promotion and Executive Directors through to every Design Control; Purchasing and application of the risk assessment ABC employee and manager as well Control of Product; Management of process to a variety of activities as contractors to all ABC Divisions. the Work Process; Monitoring carried out by ABC staff, including It extends to all visitors on all ABC Standards; Reporting and Correcting those where the ABC physically sites Australia-wide. It requires the Deficiencies; Managing Movement interacts with the public. ABC to manage its workplace risks and Materials; Collecting and Using effectively and systematically. In the unfortunate circumstances Data; and Developing Skills and where injuries do occur, the ABC’s To operate effectively it requires Competencies. Compensation and Rehabilitation accurate data and professional The Human Resources Division is Management is seeking to: expedite information to guide choices to involved in a Risk and Asset access of employees to necessary establish safe sites and safe systems Management initiative to develop an services and support; promote of work. It also requires supervision on-line ‘Incident Reporting System’ appropriate management of claims; and adequate training. It must be and database. This will enable better promote early and durable Return to and is supported by pro-active data collection, analysis and Work outcomes through the management activity, ongoing dissemination to relevant parties. The implementation of rehabilitation accountability, and the voluntary system will significantly contribute to programs; collect and analyse work of elected Health and Safety the creation of a safer workplace incident data to identify trends within Representatives (HSRs) as well as and, over time, lower the cost of the workplace; control claims costs state-based Health and Safety workers compensation and public through the implementation of return Committees to monitor and drive liability claims and premiums. to work programs to reduce ‘lost positive OH&S outcomes. A recent risk management time’. A vital component is consultation assessment of new furniture Statistics 2001–02 with ABC employees. In addition to purchases for the combined Ultimo the roles and structures above, site has led to the purchase of There were 197 OH&S related consultation also occurs through workstations that exceed the incidents reported during the year. various enterprise agreements. Australian Standard, i.e., height There were 99 accepted claims for Developments adjustable. Good workstation workers’ compensation that had a furniture, coupled with the date of injury falling into the 2001–02 The primary aim of OH&S is the ergonomic workstation assessments period. The total cost to date of prevention of workplace injury and program and a proposed these claims is approximately disease. It must take into account ergonomics awareness program is $212 701. During the year the 10 primary elements of the an active attempt to eliminate approximately 170 individual SafetyMAP system that Comcare, Occupational Overuse Syndrome ergonomic workstation assessments the ABC’s insurer and regulator, (OOS) presently making up 69% of were conducted within NSW, VIC recently used to investigate the the ABC’s workers compensation and QLD. Corporation’s OH&S Management claims costs.

[APPENDICES] ANNUAL REPORT PAGE 153 2001-2002 Appendix 12 – Commonwealth Disability Strategy

Compliance with Accessible formats are available for employAbility on disability potential job applicants and have employment and awareness has Performance Reporting been provided during the year by been produced for training purposes. Framework mail, fax, email and online on Information sessions and workshops The ABC is required to report on its request. The turnaround for were conducted during the year performance in meeting the responding to accessible format around Australia about the ABC’s Commonwealth Disability Strategy requests is usually the same as for Equity and Diversity Management under two of the designated core other requests. Advertisements have Plan and the harassment and government roles of Employer and also been included on the Internet. discrimination policy, including the Provider. The ABC’s central recruitment group objectives and strategies of the has not received any requests for Disability Action Plan and references Employer alternate formats for applicants with to people with disabilities. Health Employment policies, procedures disabilities other than the range of and Safety representatives in and practices comply with the formats available. Melbourne received training on the requirements of the Disability Agency recruiters and managers issues for people with disabilities in Discrimination Act 1992. apply the principle of ‘reasonable the workplace. Staff induction The ABC Disability Action Plan and adjustment’. information includes the ABC’s overall Equity and Diversity workplace diversity and harassment Information on the principles of discrimination policies. Management Plan include strategies reasonable adjustment has been for recruitment and selection, provided to managers and those Complaints/grievance mechanism, training, development and support, responsible for recruitment. During including access to external redundancy and redeployment. 2001–02 management and staff mechanisms, are in place to address Guidelines advise on selection briefing sessions on diversity, issues and concerns raised by staff. processes, merit selection, and harassment and reasonable The ABC Prevention of Workplace avoidance of stereotyping, adjustment have been conducted in Harassment and Discrimination assumptions, and discrimination. Sydney, Adelaide, Brisbane and Policy explains what discrimination The ABC policy for access and Perth. Health and Safety and harassment mean, equity for people with disabilities is representatives in Melbourne responsibilities of management and available to staff on the ABC’s received information on ‘reasonable staff, informal and formal complaint intranet site. adjustment’. resolution, access to external The ABC’s Workplace Values and Training and development programs complaints mechanism and the Code of Conduct embraces the consider the needs of staff with appointment and role of workplace values and principles of disabilities. harassment contact officers. The demonstrating fairness, equity and policy has been reviewed to cover professional behaviour with a The ABC’s Disability Action Plan additional areas such as bullying and reference to disability discrimination. includes strategies on training, address broader legislation. A development and support. The ABC revised policy will be issued and During the year the ABC held through its performance launches in Sydney, Adelaide, distributed widely. Contact officers management system ensures that all are reviewed annually and trained; Brisbane and Perth to continue to staff, including people with acknowledge the ABC’s 2000 Prime eleven new contact officers were disabilities, have their training needs appointed in 2001–02. Minister’s Employer of the Year identified and addressed. The ABC Award for disability employment. The has attained status as a Registered Brochures about the policy, listing launches, which featured two Training Organisation which includes contact officers and specifically resources – a video on disability meeting standards of training and referring to disability discrimination awareness in employment and a accommodation that is inclusive of are sent to all staff. Posters are program maker’s guide on the issues people with disabilities. Building updated annually with the names of and portrayal of people with Services have been consulted about contact officers for each state and disabilities – provided opportunities the need for training rooms and the Human Resources Intranet site for ABC management and staff and facilities to be accessible. includes the harassment policy and the local communities to liaise and employment agreements. foster relationships in regard to Training and development programs include information on disability The ABC’s employment agreements disability contacts and raise include provisions for consultation awareness of disability issues. issues as they relate to the content of the program. and settlement of individual The ABC is a member organisation grievances and other disputes and of Employers Making A Difference, ABC journalists and program makers the performance management the Australian employers’ network on have received a copy of the system has provision for appeals. publication, You can make a increasing disability employment A widely publicised free professional opportunities and awareness. difference, which promotes understanding of the issues and counselling service for staff and their Recruitment information for potential consideration of the portrayal of families is provided through the ABC job applicants is available in people with disabilities. A video, Employee Assistance Program. accessible formats on request.

ANNUAL REPORT PAGE 154 [APPENDICES] 2001-2002 Provider members of the Council include Complaints/grievance mechanisms, people with disabilities. including access to external Providers have established Providers have an established mechanisms, are in place to mechanisms for quality address issues and concerns improvement and assurance. service charter that specifies the roles of the provider and consumer raised about performance. The ABC has several mechanisms and service standards which The ABC’s Editorial Policies, Code in place, including a Code of address accessibility for people of Practice and Service Practice, Service Commitment, and with disabilities. Commitment include extensive Editorial Policies. Editorial Policies guidelines for dealing with program cover a range of areas and include A statement of what audiences and complaints and the range of program standards on portrayal, customers can expect in their methods of lodging complaints. discrimination and stereotypes, dealings with the ABC is The guidelines include the option including reference to people with incorporated in the Service for people who are not satisfied disabilities and captioning Commitment. Access for people with the ABC’s response to a standards. with disabilities is provided through complaint about a code of practice captioning, accessible television The ABC Advisory Council makes issue that they can refer their and websites. Guidelines have complaint to an independent body, recommendations to the ABC been developed specifically to Board on programming issues and the Australian Broadcasting make ABC television services more Authority. There is a TTY facility holds small group consultations to accessible for people who are blind obtain community views on ABC available for the purpose of or have a visual impairment or contacting the ABC about services programs and services. Current limited reading comprehension. and programs.

Appendix 13 – Performance Pay

Performance Pay for ABC Executives re-introduce the notion of executive ABC Shops was bought out under clause reward for exceptional performance 3.2.1(d) of the Senior Employment but until a full review cycle has been performance pay Agreement 2001. A new completed, payments are not 46 ABC Retail employees received performance management system is expected until 2002–2003. bonuses totalling $363 825, an currently being rolled out which will average of $7 909 per employee.

[APPENDICES] ANNUAL REPORT PAGE 155 2001-2002 Appendix 14 – Staff Profile

Total ABC Staff Strength, June 2002

DIVISION ACT NSW NT O/S QLD SA TAS VIC WA Total % to 2002 Total

Content Rights 2.79 140.67 3.00 3.80 10.33 4.00 29.07 4.58 198.23 4.65 Corporate Affairs 1.00 30.53 1.00 1.00 33.53 0.79 Corporate-Wide Initiatives 0.00 Development 1.00 7.87 1.00 2.00 7.58 1.00 4.07 1.00 25.52 0.60 Enterprises 3.47 129.40 2.02 13.72 9.53 1.99 17.54 7.62 185.29 4.35 Finance & Support Services 1.00 134.26 2.88 10.21 33.76 10.30 28.02 11.45 231.89 5.44 Human Resources 0.40 53.40 0.07 4.00 27.95 2.00 8.21 4.77 100.79 2.37 New Media 57.66 11.30 3.16 19.70 1.00 92.82 2.18 News & Current Affairs 43.01 297.72 25.27 22.00 117.94 61.50 44.17 84.83 65.18 761.62 17.88 Production Resources 51.51 409.61 33.51 67.08 85.01 65.69 247.34 68.39 1 028.16 24.14 Radio 25.88 364.28 34.92 114.77 88.25 39.21 232.21 79.94 979.47 22.99 State & Territory Directors 2.00 4.00 2.00 2.00 1.00 2.00 2.00 2.00 17.00 0.40 Tech & Distribution 13.00 266.26 9.00 28.60 24.00 25.58 53.00 28.25 447.68 10.51 Television 2.49 119.03 2.63 1.93 7.38 4.82 15.40 3.86 157.53 3.70

Grand Total 147.54 2 014.69 116.30 22.00 377.35 360.45 200.77 742.39 278.03 4 259.52 100.00

% to Total 3.46 47.30 2.73 0.52 8.86 8.46 4.71 17.43 6.53 100.00

NOTES: Gender Breakdown Head count % to total

1. Values in full-time equivalents; Female 2 324 47.17 2. Statistics current as at 30 June 2002; Male 2 603 52.83 3. Attribution of staffing statistics based on current cost centre and divisional structures. Grand Total 4 927 100.00

ANNUAL REPORT PAGE 156 [APPENDICES] 2001-2002 Appendix 15 – Ecologically sustainable development and environmental performance

The ABC complies with the requirement of Section 526A of the Environment Protection and Biodiversity Conservation Act 1999. The ABC was registered with Environment Australia in May 2002 and is currently in the planning stage of an Environment Management System, identifying the ABC’s operations and any major environmental impacts from these operations.

Appendix 16 – ABC Advisory Council

Members Mrs Carole Miller Ms Francesca Beddie Mr Jeff Heath Ms Sascha Walkley Mr Phil Wood Ms Deborah Klika (Convenor) Mr Nick Moraitis Ms Anita Turner Sir John Yocklunn Mrs Lorna Condie Mr Glyn Parry Mrs Rosemary Champion

Summary of Recommendations, Responses and Commendations 2001-02

Program Topic Addressee Response

Landline Recommends timeslot Director News It is the view of Television that R1/3/01 not be changed. & Current Affairs the program timeslot be changed. Director Television Landline moved to allow for family viewing timeslot in the schedule.

Australia Talks More emphasis on to Director Television Noted. Program not continuing and will R2/3/01 regional social, education be replaced by program looking at and health issues. broad range of issues.

The Big Picture Disappointment that Director Television Noted. ABC TV broadcasts over 600 of R3/3/01 documentary series has ended. documentaries annually.

Promotions, More creative use of Director Television Noted and table showing that about fillers R1/1/02 time between programs 2 or 3 minutes in every hour used for program and product announcements and has changed little over three years.

ABC Online Personalisation and Director New Media A project ‘My ABC’ is currently R2/1/02 customisation of web pages and Digital Services underway allowing users to personalise content.

Time Delay Attention to time zones when Director News Cannot hold up news or results. R3/1/02 giving sports results, talkback, and Current Affairs time calls and news. Director Radio It would be impractical to give warnings every time results are broadcast. Different time zones throughout Australia makes uniform time calls impossible.

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[APPENDICES] ANNUAL REPORT PAGE 157 2001-2002 Summary of Recommendations, Responses and Commendations 2001–02 Cont.

Program Topic Addressee Response

Sports Results Self congratulatory tone to Director News and Accepts that some presenters can be R4/1/02 sports results and reference to Current Affairs over nationalistic and is monitoring Australian participation above the problem. others, Winter Olympics example. Director Radio Firsts for Australia in Winter Olympics so understandable enthusiasm. But point acknowledged regarding coverage of other nations.

Landline Recommends daytime Director Television A number of changes made to R5/1/02 repeats of current affairs schedule to reinvigorate ABC TV programs continue. daytime viewing and daytime audiences have declined. Alternate daytime viewing times continue for a number of current affairs programs.

WA Local Radio Opportunity for ABC Local Director Radio Radio has been considering impact of R1/2/02 Radio with closure of WA 6NR closure and continues to Curtin University radio station. review situation.

Program Guide Need to keep Online Director New Media Online uses best information available Online R2/2/02 program guide up to date. and Digital Services from ABC scheduling database. Not always aware when schedules change. New Media will monitor its performance.

Youth Logo Commends Fly and would like Director New Media New Media actively exploring ways R3/2/02 to see this initiative for young and Digital Services to present to youth audience and people extended and promoted. researching youth interests and Suggests dedicated youth logo. perceptions of ABC through focus groups and surveys.

Youth Logo That ABC consider launching Director New Media Branding and logo strategy currently Competition a competition to design a and Digital Services being reviewed. Also marketing R4/2/02 youth logo. Learn Online to schools.

Youth Programs Consider concept of Director Television Australia Talks series ended after in Regions occasional TV programs eleven episodes. It was extremely R5/2/02 involving young people in expensive to produce and Division Australia Talks style in decided on more cost effective regional areas. and efficient ways to increase content for regional and youth audiences. There are many programs being developed with regional and youth themes and involving regional input and productions.

Foreign Need for greater analysis Director News and The program’s brief is to be of broad Correspondent and in depth coverage of Current Affairs interest and seek a deeper R6/2/02 issues from a wider perspective. understanding of international affairs. Generally it meets this goal.

Foreign Postcards from Foreign Director News and Views noted. Correspondent Correspondents could be used Current Affairs – Postcards as ‘fillers’ between programs. R/7/2/02

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ANNUAL REPORT PAGE 158 [APPENDICES] 2001-2002 Summary of Recommendations, Responses and Commendations 2001–02 Cont.

Program Topic Addressee Response

Marketing Online should market to key Director new Media New Media promotes ABC Online to R8/2/02 organisations to increase and Digital Services schools and libraries and has quarterly awareness and interaction with mail outs to update information. ABC Online services. Information is also sent to a number of other community groups.

Corporate Suggests possibility of program Director Television Suggestion welcome and TV will Watch Program like Media Watch which looks consider developing program R9/2/02 at Corporate Australia. addressing issues of corporate activity separate from its other business programs.

Australia All Some listeners feel Director Radio ABC Local Radio has been reviewing Over R10/2/02 Australia All Over is becoming Australia All Over to keep it fresh and a little condescending focussed and takes on board the and self-indulgent. comments of the Advisory Council. It remains most listened to program on Local Radio.

Gardening Concern that Gardening Director Television Recent changes have brought new Australia Australia new format too viewers and the program remains a R11/2/02 much like a commercial horticultural-based program that lifestyle program. provides important and useful information for real gardeners.

Responses to recommendations Commendations and the war in Afghanistan; new made at the final ABC Advisory youth multichannel, Fly; drama series, Council meeting for the year The ABC Advisory Council also Changi; the Federal Election 2001–2002 will be reported in the commended a number of radio and coverage; the Hopman Cup next annual report. television programs and online coverage; Online forums and content, including: coverage of the delicious. magazine. September 11 attacks in the USA

Appendix 17 – Independent Complaints Review Panel

Reviews 2001–02 South Australia and alleged bias on that Littlemore was a program of the Littlemore program of 9 April 2001 comment and opinion in which Stuart The Independent Complaints Review concerning the Institute of Public Littlemore’s opinions were at the core Panel investigated two requests for Affairs (IPA). of the program’s basis for existence. It review on the same program as one therefore concluded the threshold of complaint. The complaints were from The ICRP upheld the complaint in part, finding five errors of fact in the program ‘serious unfairness’ was not crossed in Mr Mike Nahan, Executive Director regard to a high proportion of the IPA, Melbourne, and Mr Peter Priest of but did not uphold the complaint of serious unfairness. The Panel noted program's content.

Appendix 18 – Freedom of Information

The Freedom of Information Act 1982 documents under the FOI Act. internal review in which exemptions (FOI) gives the public the right to One request was granted in full and claimed were upheld. One matter access documents held by the ABC. one in part. One was denied as the lapsed when no respondence was Schedule 2 Part 11 of the Act gives documents requested did not exist, received to notification of charges to the ABC an exemption in relation to and another did not proceed because retrieve documents. One request for material which is program related. no application fee was received. review by the Administrative Appeals During the past year the ABC dealt Tribunal was settled before being In two requests exemptions were heard by the Tribunal. with eight requests for access to claimed, one of these proceeded to

[APPENDICES] ANNUAL REPORT PAGE 159 2001-2002 Appendix 19 – ABC Code of Practice for Broadcast Programs, 2002

1. Preamble 2.2 Language. privacy may, in some circumstances, be justified. The ABC’s place in the broadcasting Variations of language favoured by system is distinctive because of its different groups of Australians are 3. Specific Program Charter, which gives the Corporation valid and have their place in unique responsibilities, and because programs. On occasions, the Codes of other provisions under the language of one group may be 3.1 Children’s Programs. Australian Broadcasting Corporation distasteful to another. Use of such While the real world should not be Act, 1983, which give the Corporation language is permitted provided it is concealed from children, special particular responsibilities, for example, not used gratuitously and provided care will be taken to ensure the provision of an independent news the language can be justified in the programs children are likely to service. context of, for example, news and current affairs reporting, fiction, watch unsupervised will not cause The ABC Act guarantees the editorial documentary, dramatisation, alarm or distress. independence of the Corporation’s comedy and song lyrics. program services. The ABC holds 3.2 Religious Programs. its power to make programming 2.3 Sex and Sexuality. Religious programs include decisions on behalf of the people Provided it is handled with integrity, coverage, explanation, analysis, of Australia. By law and convention any of the following treatments of debate and reports about major neither the Government nor sex and sexuality may be religious traditions, indigenous Parliament seeks to intervene in appropriate and necessary to a religions, new and innovative spiritual those decisions. program: movements as well as secular perspectives on religious issues. 2. General Program Codes • it can be discussed and reported It does not promote any particular The guiding principle in the in the context of news, information belief system or form of religious application of the following general or documentary programs; expression. program codes is context. What is • it can be referred to in drama, unacceptable in one context may comedy, lyrics or fictional 3.3 Indigenous Programs. be appropriate and acceptable in programs; and Program makers and journalists another. However, the use of • it can be depicted, implicitly or should respect Aboriginal and Torres language and images for no other explicitly. Strait Islander cultures. Particular purpose but to offend is not care should be exercised in the acceptable. 2.4 Discrimination. coverage of traditional cultural The code is not intended to ban To avoid discrimination programs practices such as the naming or certain types of language or images should not use language or images depicting of the deceased. from bona fide dramatic or literary in a way which is likely to disparage 3.5 Closed Captioning for treatments, nor is it intended to or discriminate against any person People who are Hearing exclude such references from or section of the community on legitimate reportage, debate or account of race, ethnicity, nationality, Impaired or Deaf. documentaries. Where appropriate, sex, marital or parental status, age, Closed caption programs will be audiences will be given advance disability or illness, social or clearly marked when program notice of the content of the program. occupational status, sexual information is provided to the press preference or any religious, or when captioned programs are 2.1 Violence. cultural or political belief or activity. promoted. Where possible, open Particular care must be taken in the The requirement is not intended to captioned advice will be provided if presentation or portrayal of violence. prevent the broadcast of material technical problems prevent The presentation or portrayal of which is factual, or the expression of scheduled closed captioning. violence must be justifiable, or genuinely-held opinion in a news or Television programs broadcast in else the material should not be current affairs program, or in the prime time (6pm – 10.30pm) and presented. legitimate context of a humourous, news and current affairs programs In news and current affairs satirical or dramatic work. broadcast at any time are captioned programs, violent events should 2.5 Privacy. in accordance with the Broadcasting never be sensationalised or Service Act (1983 as amended). presented for their own sake. The rights of individuals to privacy Addresses to the nation and events should be respected in all ABC In drama programs, the aim is not of national significance will be programs. However, in order to to see how much violence will be transmitted with closed captioning. provide information which relates to tolerated, but how little is necessary The ABC will endeavour to increase a person’s performance of public to achieve honest ends without the amount of closed-captioning duties or about other matters of undue dramatic compromise. programming, as resources permit. public interest, intrusions upon

ANNUAL REPORT PAGE 160 [APPENDICES] 2001-2002 3.6 Accessible Television for 4.7 Sensitivity will be exercised in 7. Warnings broadcasting images of or interviews People who are Blind or Where appropriate, the audience will Have a Visual Impairment or with bereaved relatives and survivors or witnesses of traumatic incidents. be given advance notice of programs Limited Reading or program segments which some Comprehension. 4.8 News Flashes. viewers or listeners could find Where material appears in text Care will be exercised in the distressing or disturbing. format on the screen, the ABC will selection of sounds and images 8. Television Program endeavour to provide it in audio as used in news flashes and well, subject to availability of consideration given to the likely Classifications resources and considerations of composition of the audience. This system of television program creativity, editorial integrity and 4.9 News Updates and News classification applies the Guidelines immediacy. Promotions. for the Classification of Films and Videotapes issued by the Office of 4. News and Current Television news updates and news Film and Literature Classification and Affairs Programs promotions should not appear at current at the time of publication of inappropriate times, especially during this Code of Practice. This section applies to all programs programs directed at young children. produced by the News and Current They should include very little violent Programs having a particular Affairs Division of the ABC and other material and none at all in the late classification under the Office of Film information programs that comprise afternoon and early evening. and Literature Classification both news and information relating Guidelines may be modified so that to current events. ABC programs 5. Factual Programs they are suitable for broadcast or suitable for broadcast at particular with significant factual content which This section applies to all ABC times. do not comprise both news and programs with significant factual information relating to current events content which do not comprise both 8.1 Classification are dealt with in section 5 below. news and information relating to G — General (suitable for all ages) 4.1 Every reasonable effort must be current events. G programs, which include programs made to ensure that the factual 5.1 The ABC is committed to content of news and current affairs designed for pre-school and school providing programs of relevance and age children: programs is accurate. Demonstrable diversity which reflect a wide range errors will be corrected in a timely – are suitable for children to watch of audiences’ interests, beliefs and on their own; manner and in a form most suited to perspectives. In order to provide the circumstances. such a range of views the ABC may – may be shown at any time. 4.2 Every reasonable effort must be broadcast programs which explore, PG — Parental Guidance (parental made to ensure that programs are or are presented from, particular guidance recommended for persons balanced and impartial. points of view. under 15 years) The commitment to balance and 5.2 Every effort must be made to PG programs: impartiality requires that editorial staff ensure that the factual content of – may contain adult themes and present a wide range of perspectives such programs is accurate and in concepts which, when viewed by and not unduly favour one over the context and does not misrepresent those under 15 years, may require others. But it does not require them viewpoints. the guidance of an adult; to be unquestioning, nor to give all 5.3 Demonstrable errors of fact will – may be shown between sides of an issue the same amount be corrected in a timely manner and 8.30 a.m. and 4.00 p.m. on of time. in a form most suited to the weekdays 4.3 Balance will be sought through circumstances. 7.30 p.m. and 6.00 a.m. on any the presentation, as far as possible, 5.4 Editorial staff will not be obliged day of the week. of principal relevant viewpoints on to disclose confidential sources M — Mature Audience programs matters of importance. This which they are entitled to protect at and requirement may not always be all times. reached within a single program or MA — Mature Adult Audience news bulletin but will be achieved as 5.5 Re-enactments of events will be programs soon as possible. clearly identified as such and presented in a way which will not – are programs which, because of 4.4 Editorial staff will not be obliged mislead audiences. the matter they contain or to disclose confidential sources because of the way it is treated, which they are entitled to protect at 6. Promotions for are recommended for viewing only all times. Programs by persons aged 15 years or over. 4.5 Re-enactments of events will be Program promotions will be M programs may be shown clearly identified as such and scheduled so as to be consistent between: presented in a way which will not with the nature of surrounding noon and 3.00 p.m. on weekdays mislead audiences. programs. that are school days 4.6 If reported at all, suicides will be 8.30 p.m. and 5.00 a.m. on any reported in moderate terms and will day of the week. usually avoid details of method.

[APPENDICES] ANNUAL REPORT PAGE 161 2001-2002 MA programs may be shown 8.3 Television Classification 9.2 Independent Complaints between: Symbols. Review Panel. 9.30 p.m. and 5.00 a.m. on any The classification symbol of the PG, The ABC Board has established an day of the week. M or MA program (except news, Independent Complaints Review While most adult themes may be current affairs, sporting and general Panel (ICRP) to review written dealt with, the degree of explicitness information programs other than complaints which relate to and intensity of treatment will documentaries) being shown will be allegations of serious cases of bias, determine what can be displayed at the commencement of lack of balance or unfair treatment accommodated in the M and MA the program. arising from an ABC broadcast or classifications — the less explicit or The classification symbol of the PG, broadcasts. less intense material will be included M or MA program (except news, If a complainant making such an in the M classification and the more current affairs, sporting and general allegation does not receive a explicit or more intense material, information programs other than response from the ABC within six especially violent material, will be documentaries) being promoted will weeks or is not satisfied with the included in the MA classification. be displayed during the promotion. response, the complainant may ask X programs and unmodified R 8.4 Consumer Advice. the Convener of the ICRP to accept programs (not suitable for television) the complaint for review. Further – contain material which cannot Audio and visual consumer advice information can be obtained from the appropriately be classified as G, on the reasons for an M or MA Convener, Independent Complaints PG, M or MA because the classification will be given prior to the Review Panel, GPO Box 688, material itself or the way it is commencement of an M or MA Sydney, NSW 2001 or by phoning treated renders them unsuitable program. (02) 8333 5639. for television; 9. Complaints If the Convener rejects the complaint or if the complainant is dissatisfied – must not be shown at all. 9.1 This Code of Practice does not with the outcome of the review and apply to any complaint concerning a 8.2 Implementation Guidelines. the complaint is covered by the ABC program which is or becomes the The time zones for each program Code of Practice, the complainant subject of legal proceedings or any classification are guides to the most may make a complaint to the complaint which is made to the ABC likely placement of programs within Australian Broadcasting Authority more than six months after the that classification. They are not hard about the matter. and fast rules and there will be broadcast to which it refers. occasions on which programs or Complaints that the ABC has acted 9.3 Australian Broadcasting segments of programs appear in contrary to this Code of Practice Authority. other time-slots, for example, a PG should be directed to the ABC in the If a complainant: program or segment of a program first instance. Phone complainants • does not receive a response from designed for teenage viewers could seeking a written response from the the ABC within 60 days; or appear before 7.30 p.m. if that is the ABC will be asked to put their time most suitable for the target complaint in writing. However, all • the complainant is dissatisfied audience, or a PG segment in an such written complaints will receive a with the ABC response; or arts program could appear during a response from the ABC within 60 • the complainant is dissatisfied weekend daytime program. days of the complaint being made. with the outcome of the ICRP There must be sound reasons for The ABC will make a reasonable review (as mentioned above); and any departure from the time zone for effort to provide an adequate • the complaint is covered by the a program classification. response to complaints about Code ABC Code of Practice; Programs which are serious of Practice matters, except where a the complainant may make a presentations of moral, social or complaint is frivolous, vexatious or complaint to the Australian cultural issues, may appear outside not made in good faith or the Broadcasting Authority about the their normal classification period complainant is vexatious or not matter. provided that a clear indication of the acting in good faith. nature and content of the program is given at its commencement.

ANNUAL REPORT PAGE 162 [APPENDICES] 2001-2002 Appendix 20 – Performance Against Service Commitment

The ABC’s Service Commitment is a statement of what individuals are entitled to expect in their dealings with the ABC. The Service Commitment sits beside a number of other Corporate documents, particularly the ABC Code of Practice and Editorial Policies. The Service Commitment is freely available to members of the public, including through the ABC’s website. The table below summarises ABC performance against it service commitments:

The ABC is committed to: Measure Performance 2001–02

• Treating audience members with Whether this is a significant subject Rarely a subject of complaint fairness, courtesy and integrity of complaint

• Respecting legitimate rights to Whether this is a significant subject Rarely a subject of complaint privacy and confidentiality of complaint

• Complying with relevant legislation Number of FOI requests received See FOI report, Appendix 18 such as the Commonwealth and ABC response Freedom of Information Act 1982

• Responding to audience enquiries Statements welcoming comments Comments and complaints are promptly and as comprehensively and complaints; publicly welcomed in statements on as possible; website, in Annual Report and Service commitment; individual • welcoming comments and number of calls logged by capital correspondents are thanked for their answering, as far as possible, all city switchboards; emails and letters feedback; details of audience written correspondence; to Audience & Consumer Affairs; contact, ICRP and ABA review • welcoming and responding to number of complaints upheld by bodies see Corporate Affairs Section complaints; review bodies. page 90 • providing accurate information;

• Making information such as the Whether such information is made Available from ABC Online, ABC Service Commitment and the freely available Shops and offices throughout ABC Code of Practice freely Australia available

• Making program information, Whether ABC provides such Available through press, on-air including closed caption details information; complaints received announcements and on ABC and timely advice on program from audiences website. changes, widely available

• Monitoring audience concerns Whether phone calls, mail and press Daily and weekly monitoring; reports through phone calls, mail and coverage are monitored for audience available via intranet and distributed press coverage; ensuring relevant concerns; whether relevant staff are to program areas and other key staff are provided with details of provided with audience response staff; regular reports and analysis to audience response to programs information ABC Board

[APPENDICES] ANNUAL REPORT PAGE 163 2001-2002 Appendix 21 – Broadcasting Awards

International Awards New York Festivals Awards Commonwealth Broadcasting Association’s 2001 Elizabeth R 2001 Freeze Frame TV News Program Gold Award: Award International Festival of Films Mark Corcoran, Foreign Correspondent: Sierra Leone – for Children Judith Walker Head of ABC Legal Soldiers of Fortune Services for Exceptional The National Film Board of Canada TV News Program Silver Award: Contribution to Public Service Kids Prize (Best Animated Short): Mark Corcoran, Foreign Broadcasting. Possum’s Rest, Nick Hilligoss. Correspondent: Iran: The Golden 2001 Phonurgia Nova Awards, Crescent National Awards France TV Documentary International ABC Local Radio Awards Grand Prix for Art and Sound Affairs/UN Choice Bronze Award: Best Community Event of the Year Design: Containers – The Listening Get Anwar, Evan Williams and category: ABC Capricornia. Room, Sherre DeLys and Russell Virginia Moncrieff Stapleton. TV Documentary Science and 2001 Australian and New Zealand Mental Health Service 3rd Coast Audio Festival and Technology: Human Genome: Breaking the Code, Dugald Media Achievement Award Documentary Competition, Maudsley Chicago Broadcast Category: Pioneer Natural History Unit Bronze Medal: Clubhouse, Earshot, Natasha Radio Section: Von Trapped – Island Life: Macquarie Island. Wade Mitchell Radio Eye, Natalie Kestecher Fairley 2001 Australian Interactive Banff Television Festival, Mini-series Silver: Changi: Seeing is Multimedia Industry (AIMIA) Canada Believing, Bill Hughes, Kate Woods Awards Best Popular Science and Natural Station/ Image Promotion Silver: Excellence in Interactive Children’s History Program: Silhouettes of the Go Wild This Winter, Philip Dickson Entertainment: The Playground, Desert, David Curl. Best Soundtrack/Audiomix Silver: ABC Online. Chicago International Uncommon Genius (Savants), Excellence in Internet Broadband: Television Competition Mark Walker. ABC Broadband Gold plaque in the Science/Nature Third Coast International Audio 2001 ONYA Awards (Australian section: Lizard Island, Richard Festival Online Music Awards) Smith Best Documentary Bronze Award: Most Popular Australian Online Enviro Film 2002 Festival Von Trapped, Natalie Kestecher Radio Station Juried Awards: Triple Prize of the General Director of the United Nations Association of J, ABC Online Slovak Environmental Agency: Australia World Environmental Critics Choice for Best Overall Kangaroo Island, Gordon Glenn Prize Australian Music Site: French-Australian Chamber of Bali Turtles, Evan Williams, Vivienne Triple J – “Two Thumbs Up”, ABC Commerce and Industry Altman Online. French Flair Award 2001: ABC United Nations Association 2001 Australian Sports Awards Classic FM for its contribution to Media Peace Awards Media Award: ABC Radio Sport’s French culture in Australia through presenter, Karen Tighe. music. Radio Category: Background Briefing program Battered Woman, 2002 National Awards for International Exhibition of Belinda Hawkins Cinematography Architectural Films in Spain Promotion of Aboriginal Current Affairs – Tripod award : Best Cinematography: Director of Reconciliation: Australian Story; Reindeer Parade, Foreign Photography Matthew Temple. A Bridge Over Myall Creek. Correspondent, David Martin International Youth Library in Reporting on asylum seekers and Distinction in Current Affairs: Munich refugees: Peter Mares Asia Pacific Caught in the CrossFire, Four Corners, Andrew Taylor The White Ravens 2002: ABC Welsh Development Agency Children’s book A is for Aunty by Award for Excellence in Distinction TV Magazine: Street Car Elaine Russell Internet Broadband Named 120Y, Arts Show, Andrew Sadow Japan Wildlife Festival ABC Broadband. Distinction: Freelance cameramen: Human/Animal Award: Island Life – The Road from Coorain and One Christmas Island. Night the Moon, Tristan Milani ACS and Kim Batterham ACS

ANNUAL REPORT PAGE 164 [APPENDICES] 2001-2002 AFI Awards National Athletics Awards Logie Awards 2002 Best Actress in a Leading Role in a Best Radio Coverage: National Most Outstanding Children’s TV Drama Series: Kerry Armstrong, Grandstand Peter Walsh Program: Round the Twist SeaChange Contribution to Athletics: National Most Outstanding Comedy Best Episode in a TV Drama Grandstand Program: The Micallef Program Series: Producer Sally Ayre-Smith Australia Council of Deans of Most Outstanding Documentary for SeaChange – I Name Thee Bay Series: Australians At War of Pearls Education Incorporated (ACDE) Excellence in Most Outstanding News Coverage: Best Episode in a Long Running ABC News TV Drama Series: Producers Roger Education Journalism Awards Le Mesurier, Roger Simpson and 2001 Most Outstanding News Reporter: Alan Hardy for Something in the Air Radio Award: Open Learning, Joe Geoff Thompson – That One Defining Moment Gelonesi, for The Digital Degree, Most Outstanding Mini Best Screenplay in a TV Drama: The Big Idea. Series/Telemovie: Changi. John Clarke and Ross Stevenson Australian Cycling Awards National Basketball League for The Games – Solar Broadcast Media Award: Tour Media Award Best Documentary: Bob Connolly Down Under, John Thompson-Mills Best Radio Coverage and Best and Robin Anderson – Facing the Australian Football League News Coverage: Adelaide 36ers’ Music Willie Farley, Grandstand, Peter (AFL) Media Awards Best Direction in a Documentary: Walsh, Roger Wills and Spence Dennis O’Rourke – Cunnamulla Best Broadcaster during AFL Denny season: Radio Sport, Glenn Best Cinematography in a Non- Mitchell. Promax Broadcast Design feature Film: Kim Batterham for Conference One Night the Moon Best Radio AFL Commentator: Radio Sport, Tim Lane. Gold: Best News/Current Affairs Best Sound in a Non-feature film: promo, producer Janie Lalor Robin Anderson, Andrew Plain and Australian Live Music Awards Silver: Best Launch Campaign, Robert Sullivan for Facing the 2001 ABCKids Music Best Live Concert Radio Gold BDA Award for the Best ID: Open Craft Award in a non-feature Broadcast: Live At the Wireless, ABCKids Film: Mairead Hanna, Kev Carmody Triple J and Paul Kelly for the original score Best Emerging Act, NSW: Public Health Association – One Night the Moon. Unearthed winner The Sick Media Awards 2001 Australian Teachers Of Media Puppies. Radio Category: Stephen Skinner, (ATOM) Awards Australian Music Centre Award producer for two Radio National Best Radio Audio Production – Background Briefing programs on Most Distinguished Contribution to Alcohol and Tobacco General category: Heywire, Justine the Presentation of Australian McSweeney, Richard Margetson Composition by an Organisation: Human Rights and Equal Best Short Form Documentary and The Listening Room. Opportunity Awards Best Indigenous Resource: Snake Australian Sports Awards Human Rights Medal – Arts Spirit, Richard Moore non-fiction Media Award: Karen Tighe Best Experimental Film: No General Media: Joint Winners, Toni Surrender, Paul Clarke AWGIES (Australian Writers Hassan, The Health Report, The Outstanding Online Resource, Guild) Health of Asylum Seekers in Commendation: New Media’s ABC Radio Original Awgie: Glissando Detention and Peter MacEvoy, Online 24, Soundstage, Gillian Berry Debbie Whitmont, Four Corners, Inside Story ASSG Screen Sound Awards Television Original Award and the 2001 Major Award: One Night the Moon Highly Commended: Television: ( ABC/Opera Australia/NSW TV Ben Cheshire, ABC Television Best Achievement in Sound for a Office SAFC/FFC co-production) documentary: Mark Walker and Radio: Anne Barker, ABC Radio Gunter Ericoli for Uncommon Commonwealth Media and Walkley Awards Genius. Advertising Awards, Real Best Feature, Documentary or Athletics Australia Images of Older Australians Broadcast Special: Toni Hassan, Media Merit Award: Shared by Radio Section: Life Matters series The Health of Asylum Seekers in ABC’s Grandstand and News on older people and sexuality Detention. Limited. Radio Current Affairs reporting: Tim Radio Coverage Award: Radio Palmer, Rockets in Ramallah/Death Sport, Peter Walsh in Bethlehem.

[APPENDICES] ANNUAL REPORT PAGE 165 2001-2002 Radio News Reporting: Nance Current Affairs Gold: Levent Eroglu South Australia Haxton, Woomera Detention for Foreign Correspondent – Gaza Centre Riots. FCP, Andrew Taylor for Four South Australian Youth Media Award TV News and Current Affairs Corners – Caught in the Crossfire Camera Work: Ron Foley, Four and David Martin for Foreign Triple J’s John Thompson-Mills’ Corners: Divided we Fall. Correspondent – Reindeer coverage of High Wired, an internet Serenade. newspaper written for students by Current Affairs Reporting (less than students. 10 minutes): Josephine Cafagna, Current Affairs Silver: Neale Maude Stateline; Public Safety in Victoria. for Four Corners – Left for Dead. Barbara Polkinghorne Award Commendation – Broadcast Current Affairs Highly Commended: for 2002 Quentin Davis for Mistress of Interviewing: Jon Faine Wooldridge Dominique Schwartz for her Ceremonies, Andrew Taylor for and Phelps. significant contribution to writing Four Corners – Rogue State and and the communication of ideas. International Journalism Award: Neale Maude for Four Corners – Mark Corcoran, Foreign Water Pressure. Correspondent: Sierra Leone – Western Australia Soldiers of Fortune. Corporate Productions Gold: Laurence McManus ACS for Fraud Australian Journalists Coverage of Indigenous Affairs: is a five letter word. Association (WA) Sally Neighbour and Morag Radio Prize: 720 ABC Perth Ramsay, Four Corners: Catch Me If Documentaries Silver: Ron Foley for Uncommon Genius. Mornings presenter, Liam Bartlett You Can. for an exposé of improper Highly Commended in TV News Documentaries Highly procedures in the State Reporting: Dominique Schwartz. Recommended: Gregory Heap for Ombudsman’s Office. Tribal Frontier. Hitwise Top 10 websites Gold in the Corporate Productions Better Hearing Association’s Entertainment – Radio category: Category: The Fraud Awareness Media Awards triplej.abc.net.au No. 2 website for video co-ordinated by ABC Group Clear Speech Awards: 720 ABC the first quarter of 2002. Audit. Perth Mornings presenter Liam Netguide 2001 NSW Sigma Landcare Bartlett, Radio Sport’s Grandstand presenter Karen Tighe and Western Best internet website in Australia’s Gold Media Award Australia regional presenter, immediate region: Radio Australia’s The Compass program, People Suzannah Butcher. Asia Pacific gateway, Power: Civil Society and goasiapacific.com Volunteering produced by Peter WA Association of Mining and Exploration Companies State and Community Kirkwood. Better Hearing Association’s Judges Award: Russell Woolf for Awards coverage of the mining and Media Awards resources sector. New South Wales Clear Speech Award: Richard WA Media Awards 2001 NSW & ACT Morecroft Cinematography Awards MEAA Northern NSW Youth Media Award: Peter Kapsanis, school driver TV Station Breaks and Promos Best News Series award: Mary- highly commended: Andrew Louise Campbell, coverage of a training program. McClymont for Dimensions’ titles. brutal murder in Aberdeen. Best Overall Feature Item: Peter Single Camera Newsgathering Best Sports Story: Craig Hamilton, Kapsanis report on launch of Silver: Andrew Sadow for Ramallah sexual discrimination in the racing Heywire. Strikes. industry. Northern Territory News Magazine Silver: Levent Best Radio Feature: Phil Ashely- Eroglu for Land Grab. Brown, the Heart series, Better Hearing Association’s Media Awards News Magazine highly Best Sports Feature: Phil Ashely- commended: John Tesoriero for Brown, coverage of the Newcastle Clear Speech Award: Darwin News Fromelle — The Forgotten Battle. Knights grand final celebrations. presenter Barbara McCarthy. TV Magazine Gold: Quentin Davis Radio Journalist of the Year: Phil 2001 Northern Territory History for Australian Story – Inside Out Ashely-Brown. Award Chopper Read, and Andrew Newcastle Business Club Bill Bunbury and Professor Sadow for Streetcar Named 120Y. Awards Geoffrey Bolton, book and radio TV Magazine Silver: Laurence series on the history of the 1233 ABC Newcastle for McManus ACS for Australian Story Northern Territory as it relates to Outstanding Contribution to Local – Best of Friends. the rest of the continent. The Business. TV Magazine Highly Commended: $5 000 prize was spent on Quentin Davis for Australian Story – producing a radio history of the A Sense of Destiny and The Battle Northern Territory. of Bullo.

ANNUAL REPORT PAGE 166 [APPENDICES] 2001-2002 Queensland Victoria Victoria Law Foundation Legal Reporting Awards 2002 Australian Institute of Better Hearing Australia, Management’s Queensland Victoria Best Centenary of Federation Management Excellence Report: Damien Carrick for 100 Best and Clearest Radio Voice Years of Federation: Taxes, Treaties Awards Award: Local Radio Nightlife and Endless Tinkerin. presenter Tony Delroy. Professional Manager of the Year: Highly commended in the Best Ross Quinn, ABC Capricornia Quill Awards for Excellence in Report on Radio: Damien Carrick (Rockhampton) Regional Program Victorian Journalism for Death, Doctors and the Criminal Manager,. Best Radio Current Affairs Report: Law. Queensland Australian Michele Fonseca for Beyond Best Report on Radio: Belinda Cinematographers’ Society Detention: The Welfare of Asylum Hawkins for Background Briefing; Awards Seekers in the Community. The Battered Defence. Gold in the Arts Magazine Program Best TV current Affairs Feature: Best TV Report of the Year: Section: Brett Ramsay for the ABC Josephine Cafagna for Ambulance Heather Ewart for her story on the Arts Show story, John Elliot Royal Commission. declining number of convictions in Sculptor. Highly commended in the Best Victoria in rape cases. Highly commended in the Public Business Story in any medium: Affairs section: Brett Ramsay for Brigid Donovan for Australian Story. Foreign Correspondent; Assam. Highly commended in the Best Highly commended in the Natural Radio Current Affairs Report: History Magazine section: Julian Virginia Trioli for 774 Drive. Mather, Outstanding Australia. Highly commended in the Best TV Highly commended in the Current Affairs the Grant Hattam Documentary section: Anthony Award: Neheda Barakat and Geoff Sines, Australian Story. Hutchinson. Tasmania Rural Press Club Awards Best Feature Story: Victorian MEAA Journalism Awards Country Hour. Tasmania Highly Commended: Helen Brown Excellence in Journalism: Judy Bush Telegraph. Tierney Women Tasmania Award: Airlie Ward.

Appendix 22 – ABC Enterprises Awards

ABC Classics Male Vocalist of the Year – Adam Victorian Country Music Harvey Awards ARIA Award Best Classical Album Of The Year – Adam Harvey, Recording Female Vocalist of the Year – Workin’ Overtime Beccy Cole, Too Strong Too Break Vivaldi: Il flauto dolce – Genevieve New Talent Of The Year – Kylie Lacy/Australian Brandenburg Male Vocalist of the Year – Adam Sackley Orchestra Harvey, Shake Of A Hand Vocal Collaboration Of The Year – Duo of the Year – Katherine Britt ABC Music Josh Arnold and Lee Kernaghan, and Bill Chambers, It’s Not Love Thank God I’m A Country Boy CMAA Country Music Awards Best New Talent – Josh Arnold Video Clip of the Year – Gina of Australia Gold Album – The Wiggles, Wiggly Jeffreys, Angel Golden Guitar awards in the Safari following categories – Australian Performing Rights Platinum Album – Triple J Hottest Association (APRA) Awards Female Vocalist of the Year- Beccy 100 – Volume 9 Cole Most Performed Country Work – Double Platinum Album – Triple J Gina Jeffreys, Angel Hottest 100 – Volume 8

[APPENDICES] ANNUAL REPORT PAGE 167 2001-2002 ABC Music Services Australian Publisher’s Changi – Box Set and Publishing Association Design Awards Bob the Builder: Pilchard goes Best Designed Children’s Series Fishing, Lofty to the Rescue Australian Guild of Screen Category Bananas in Pyjamas 2 for 1 Composers Awards Wow! Amazing Science series and Hooleys Dooleys: Roll Up Roll Up Best Music for a News Program, Whose series by Jeanette Rowe Station ID or other Promotion The Wiggles: Yule be Wiggling Shortlisted: Funny Little Bugs Rob Kitney, New ABC logo Bear in the Big Blue House: campaign ABC Video Dance Fever Jazz Multi-Platinum ABC Books Jazz DVD Play School: Everybody Sing International Youth Library The Magic Pudding (Munich) White Ravens 2002 Double Platinum GFK Marketing A is for Aunty by Elaine Russell The Wiggles: Hoop Dee Doo Services Victorian and NSW Children’s Best Bits of the Late Show DVD Choice Awards Platinum Highest Selling Videos For 2001 Shortlisted: Nighty Night by Bob the Builder: Mucky Muck, Margaret Wild and Kerry Argent, Trailer Travis, Bob’s Birthday, Children’s: The Wiggles – Hoop Bob the Builder and the Elves by Naughty Spud Dee Doo Emily Rodda Long Way to the Top Documentary: Blue Planet Australian Children’s Book Long Way to the Top DVD Music: Long Way To The Top Council Awards SeaChange: Perchance to dream TV Series: Changi Eve Pownall Award for Information Thomas the Tank Engine: Spooks Highest Selling DVDs For 2001 Books and Surprises Children’s: Wallace and Gromit Honour Book: A is for Aunty by Hooley Dooleys: Pop Elaine Russell Documentary: Space: the Final Gold Frontier Saddle Club: Adventure at Pine TV Series: Best Bits of The Late Hollows Show

Appendix 23 – Television Transmitters

Digital Television Tasmania Balranald 39 Australian Capital Territory Hobart 8 Batemans Bay/Moruya 9 Victoria Bathurst 6 Canberra 9A Melbourne 12 Bega/Cooma 8 New South Wales Western Australia Bonalbo 55 Manly/Mosman 30 Perth 12 Bouddi 67 Newcastle 37 Analog Television Bourke 7 Sydney 12 Bowral/Mittagong 33 Northern Territory Australian Capital Territory Braidwood 57 Canberra 9 Darwin 30 Broken Hill 2 Fraser 56 Queensland Burra Creek* 55 Tuggeranong 60 Brisbane 12 Byron Bay* 58 Weston Creek/Woden 55 Captains Flat* 55 Gympie 62 New South Wales Cassilis 42 Gympie Town 62 Adelong* 67 Central Tablelands 1 Nambour 62 Albury North 56 Central Western Slopes 11 Sunshine Coast 62 Araluen 56 Cobar 2 South Australia Armidale 33 Coffs Harbour 60 Adelaide 12 Armidale North 5A Collarenebri 30 Ashford 5A Condobolin 65

ANNUAL REPORT PAGE 168 [APPENDICES] 2001-2002 Coolah 56 Mudgee 55 Alice Springs 7 Cooma Town 56 Mungindi 10 Alice Springs North* 69 Cooma Town 0 Murrumbidgee Irrigation Area 7 Ampilatwatja* 67 Cootamundra* 59 Murrurundi 6 Angurugu* 58 Cowra 48 Murwillumbah 60 Areyonga* 66 Crookwell 45 Narooma 0 Arlparra* 60 Darbys Falls* 58 Newcastle 48 Barunga* 66 Deniliquin 9 Newcastle 5A Batchelor* 69 Dubbo 57 Nowra North 32 Bathurst Island 11 Dungog 60 Nymagee* 66 Bathurst Island Wurankuwu* 59 Eden 1 Nyngan 3 Bathurst Island* 69 Emmaville 55 Oberon 57 Beswick* 60 Enngonia* 69 Ocean Shores* 56 Bickerton Island* 60 Forster* 47 Peak Hill* 55 Borroloola 6 Glen Innes 50 Portland Town* 55 Bulman* 68 Glengarry and Grawin* 67 Portland/Wallerawang 57 Canteen Creek* 63 Gloucester 42 Quirindi 5A Cattle Creek* 68 Goodooga 8 Richmond/Tweed 6 Cooinda* 45 Gosford 46 Stanwell Park 33 Daguragu* 66 Goulburn 55 SW Slopes/E Riverina 0 Daly River 10 Grafton/Kempsey 2 Sydney 2 Darwin 6 Gunning* 58 Talbingo* 67 Darwin North 55 Hay 11 Tamworth 55 Darwin* 46 Hillston* 62 Tamworth City 2 Docker River* 51 Illawarra 56 Tenterfield 29 Docker River* 69 Inverell 2 Thredbo 34 Douglas Daly* 63 Ivanhoe 6 Tottenham 10 East Alligator* 65 Jerilderie 10 Tullibigeal* 69 Finke* 51 Jindabyne 60 Tumbarumba* 66 Galiwinku 8 Junee* 58 Tumut 57 Gapuwiyak* 69 Kandos 60 Tweed Heads 32 Groote Eylandt 7 Khancoban 60 Ulladulla 33 Haasts Bluff* 69 Kings Cross 46 Upper Hunter 8 Helen Springs* 68 Kotara 58 Upper Namoi 7 Hermannsburg* 66 Kyogle 57 Vacy 31 Hodgson Downs* 69 Laurieton 44 Wagga Wagga 56 Imanpa* 51 Lightning Ridge 10 Walcha 6 Jabiru 8 Lismore East* 56 Walgett 69 Jim Jim* 69 Lithgow 32 Walwa/Jingellic* 56 Kalkaringi* 57 Lithgow East 55 Warialda* 52 Katherine 7 Lord Howe Island North* 9 Weilmoringle* 69 Katherine Gorge* 62 Lord Howe Island South* 8 White Cliffs* 69 Kings Canyon Resort* 69 Manly/Mosman 42 Wilcannia 8 Kintore* 60 Manning River 6 Wisemans Ferry* 67 Kulgera* 69 Mannus* 55 Wollongong 30 Laramba* 68 Menindee 9 Woronora* 46 Maningrida* 63 Merewether 50 Wyong 42 Mary River* 65 Merimbula* 57 Young 11 Mataranka 8 Merriwa 8 Northern Territory McArthur River Mine* 69 Mount Canobolas* 55 Adelaide River 11 McArthur River* 59

[APPENDICES] ANNUAL REPORT PAGE 169 2001-2002 Mereenie* 67 Blackwater 8 Flame Tree & Jubilee Pocket* 54 Milikapiti* 69 Bogantungan* 69 Forsayth* 56 Minjilang* 69 Bollon* 69 Georgetown 7 Mount Todd* 46 Boonah 57 Gladstone (East) 32 Mount Liebig* 66 Boulia 8 Gladstone (West) 55 Newcastle Waters 8 Bowen 5A Glenden* 29 Nhulunbuy 11 Boyne Island 57 Gold Coast 49 Numbulwar* 69 Boyne Valley* 57 Goondiwindi 6 Nyirripi* 66 Brisbane 2 Gordonvale 55 Peppimenarti* 69 Burdekin Falls* 69 Greenvale 8 Pine Creek 10 Burketown* 69 Gunpowder* 69 Pularumpi* 69 Cairns 9 Gununa* 69 Robinson River* 59 Cairns East 41 Gympie 45 Santa Teresa* 68 Cairns North 56 Gympie Town 57 South Alligator* 56 Camooweal 8 Herberton 60 South Alligator* 65 Canungra* 60 Hervey Bay 55 Tennant Creek 9 Cape Flattery Mine* 69 Hope Vale* 69 Ti Tree* 67 Capella 32 Hughenden 9 Tindal* 47 Cardwell* 69 Hungerford* 69 Tipperary* 66 Charleville Q9 Injinoo* 55 Titjikala* 56 Charters Towers 44 Injune 8 Uluru* 69 Chillagoe* 69 Isisford 7 Urapunga* 68 Chinchilla* 56 Jackson Oil Field* 69 Wadeye* 69 Clairview* 69 Jericho 7 Warrego 60 Clermont 10 Julia Creek 10 Warruwi* 69 Cloncurry 7 Jundah* 69 Werenbun* 65 Coen 8 Karumba 6 Willowra* 69 Collinsville 55 Kooralbyn* 56 Yirrkala* 9 Cooktown 8 Kowanyama* 69 Yuelamu* 56 Coppabella* 55 Kubin* 62 Yulara* 67 Corfield 10 Lakeland 69 Queensland Cracow* 68 Lakeland Roadhouse* 57 Adavale* 69 Crows Nest* 58 Laura 8 Airlie Beach 49 Croydon 8 Little Mulgrave* 45 Almaden* 64 Cunnamulla 10 Lockhart River* 69 Alpha 8 Currumbin 33 Longreach 6 Aramac 11 Dajarra* 69 Mackay 8 Atherton 68 Darling Downs 32 Mareeba 54 Augathella 11 Dimbulah 46 Marpuna* 69 Ayr 63 Dingo Beach* 57 Meandarra 59 Ayton* 69 Dirranbandi 7 Middlemount 8 Babinda 54 Doomadgee* 69 Miles 9 Ballard 33 Dysart 2 Millmerran* 55 Ballera* 56 Eidsvold 57 Miriam Vale/Bororen 11 Bamaga* 69 Einsleigh* 66 Mission Beach 2 Barcaldine 10 Eloise Mine* 66 Mitchell 6 Bedourie 7 Emerald 11 Monto 56 Bell 56 Eromanga* 66 Moore 33 Birdsville 8 Esk 55 Moranbah 5A Blackall 9 Eulo* 69 Moranbah Town 55

ANNUAL REPORT PAGE 170 [APPENDICES] 2001-2002 Morven 7 Thallon* 69 Elizabeth South 63 Mossman 8 Thargomindah* 69 Elliston* 69 Mount Alford* 55 Theodore 58 Ernabella* 69 Mount Garnet 2 Thursday Island 8 Eudunda* 66 Mount Isa 6 Tieri* 69 Fowlers Bay* 69 Mount Molloy 7 Tin Can Bay* 55 Fregon* 69 Mount Morgan* 56 Toogoolawah* 59 Glendambo* 69 Mount Surprise* 55 Toowoomba 56 Golden Grove* 56 Moura 54 Townsville 3 Gumeracha* 56 Mungallala* 65 Townsville North 55 Hallett Cove 63 Murgon 57 Trinity Beach 45 Hawker 48 Muttaburra 8 Tully 8 Iga Warta* 65 Nambour 58 Wallumbilla* 46 Indulkana* 69 Napranum* 63 Wandoan 5A Kalka* 68 Nebo 55 Wangetti 51 Kanpi* 68 New Mapoon* 64 Warwick 55 Keith 42 Nonda* 69 Weipa 7 Kenmore Park* 69 Noosa/Tewantin 32 Wide Bay 6 Kingscote* 69 Normanton 8 Willows* 59 Kingston SE/Robe 56 Osborne Mines* 63 Windorah* 69 Lameroo 57 Pentland 8 Winton 8 Leigh Creek South 9 Pormpuraaw* 69 Wirralie* 69 Lyndhurst* 60 Port Douglas 55 Wujal Wujal* 69 Manguri* 69 Proserpine 56 Wyandra* 69 Mannum* 66 Quilpie 8 Yaraka* 30 Maralinga* 66 Rathdowney* 40 Yarrabah* 69 Marion Bay* 56 Ravenshoe 8 Yeppoon 56 Marla* 69 Richmond 6 Yowah* 69 Marree 8 Rockhampton 9 Yuleba* 68 Melrose/Wilmington* 59 Rockhampton East 55 South Australia Mimili* 69 Roma 7 Adelaide 2 Mintabie* 64 Saibai Island* 63 Adelaide Foothills 46 Moomba* 69 Sarina* 55 Amata* 69 Myponga* 39 Scherger* 50 Andamooka 8 Naracoorte 57 Shute Harbour 2 Angaston* 58 Nepna* 69 Smithfield Heights 56 Arkaroola* 69 Normanville* 57 Somerset Dam* 57 Balfours Well* 52 Nyapari* 69 Southern Downs 1 Barton* 69 Oak Valley* 67 Springsure 8 Bookabie* 68 Oodnadatta* 60 St George 8 Bordertown 2 Orroroo* 69 St Lawrence* 68 Burra 56 Parachilna* 69 Stonehenge* 69 Cape Jervis* 46 Penong* 69 Stuart 59 Caralue Bluff 59 Peterhead* 56 Sue Island* 61 Carrickalinga* 55 Pinnaroo 56 Sunshine Coast 40 Ceduna/Smoky Bay 9 Pipalyatjara* 51 Surat 11 Chandler* 68 Pipalyatjara* 69 Tambo 6 Coffin Bay 45 Port Lincoln 60 Tara 57 Coober Pedy 8 Quorn 47 Taroom 11 Cook* 69 Rawnsley Park Station* 69 Texas 11 Cowell 6 Renmark/Loxton 3

[APPENDICES] ANNUAL REPORT PAGE 171 2001-2002 Roxby Downs 56 Montumana 59 Eildon town 57 South East 1 NE Tasmania 3 Falls Creek* 56 Spencer Gulf North 1 NE Tasmania 32 Ferntree Gully 56 Streaky Bay 10 Neika/Leslie Vale* 56 Flowerdale & Hazeledene* 56 Swan Reach* 66 New Norfolk 56 Forrest* 65 Tarcoola* 69 Orford 55 Foster 57 Truro Grove* 66 Paloona* 47 Freeburgh/Smoko* 56 Tumby Bay 32 Penguin 31 Geelong* 56 Umuwa* 69 Port Arthur* 56 Gellibrand* 66 Umuwa* 69 Port Sorell 64 Genoa 31 Victor Harbor 55 Pyengana Valley 33 Gisborne* 56 Waikerie 56 Queenstown/Zeehan 56 Goulburn Valley 40 Wallatinna* 50 Ringarooma 55 Halls Gap 55 Watarru* 69 Rosebery 33 Harrietville* 57 Watinuma* 68 Savage River 4 Healesville* 57 Watson* 68 Smithton 32 Hopetoun 56 William Creek* 69 South Springfield 56 Hopetoun* 29 Wirrulla 8 St Helens 31 Horsham 45 Woomera 7 St Marys 56 Howqua* 57 Wudinna 30 Strahan 57 Jamieson* 58 Yankalilla* 56 Strathgordon 43 Kiewa 57 Yunta* 69 Swansea 57 Lakes Entrance 32 Tasmania Taroona 46 Latrobe Valley 40 Acton Road* 55 Tullah* 55 Lorne 57 Avoca 45 Ulverstone 59 Mallacoota 57 Barrington Valley 46 Waratah 57 Mansfield 50 Bicheno 10 Wayatinah* 46 Marysville 46 Binalong Bay 33 Weldborough 56 Melbourne 2 Burnie 58 Wynyard 33 Mildura/Sunraysia 6 Cygnet 45 Victoria Mitta Mitta* 53 Derby 57 Alexandra 59 Mitta Vale* 56 Dover 56 Alexandra Environs 31 Murray Valley 2 Dover South 44 Apollo Bay 55 Murrayville* 63 East Devonport 57 Bairnsdale 57 Myrtleford 2 Forth* 45 Ballarat 42 Nhill 9 Geeveston 57 Bendigo 1 Nowa Nowa 55 Gladstone 40 Bonnie Doon 58 Old Tallangatta* 53 Goshen/Goulds Country 57 Bright 32 Omeo 32 Gunns Plains* 57 Bruthen 53 Orbost 2 Hillwood 46 Buxton* 33 Port Campbell* 54 Hobart 2 Cann River 11 Portland 60 Hobart NE Suburbs 57 Casterton 55 Safety Beach 61 King Island 11 Churchill 55 Selby 57 Launceston 56 Cobden 8 Seymour 55 Lileah 8 Colac 5A Shelford* 65 Lilydale 57 Coleraine 2 South Yarra 61 Mangana 55 Corryong 9 Swifts Creek 59 Maydena* 58 Dargo* 57 Tallangatta Valley* 53 Meander 56 Dartmouth* 57 Tallangatta* 46 Mole Creek* 57 Eildon 33 Tawonga South* 32

ANNUAL REPORT PAGE 172 [APPENDICES] 2001-2002 Trawool* 31 Denmark* 67 Lombadina* 53 Underbool* 63 Derby 8 Mandurah* 57 Upper Murray 1 Dongara* 61 Manjimup 57 Upwey 39 Eneabba 46 Marandoo* 43 Warburton 61 Esperance 10 Marble Bar 8 Warrnambool 2 Eucla* 69 Maryville* 56 Western Victoria 5A Exmouth 8 Meekatharra 8 Wye River* 52 Fishery Beach* 57 Menzies 10 Yea 33 Fitzroy Crossing 58 Merredin 8 Western Australia Forrest* 69 Moora 60 Albany 7 Gairdner* 68 Morawa 8 Albany West* 63 Geraldton 6 Mount Magnet 8 Argyle 69 Gnowangerup* 69 Mukinbudin* 31 Augusta 56 Goodwyn* 68 Mullewa 9 Badgingarra* 68 Gracetown* 61 Munglinup* 69 Bamboo Creek* 64 Green Head* 51 Murchison* 63 Bayulu 45 Halls Creek 8 Murrin Murrin* 65 Beacon* 69 Honey Well Mine* 68 Nanga Bay* 69 Bencubbin* 68 Hopetoun 65 Nannup 32 Billiluna* 66 Hyden* 29 Narembeen 64 Blackstone* 69 Jameson (Mantamaru)* 69 Narrogin 57 Borden* 65 Jerramungup* 69 Newdegate* 66 Bremer Bay South* 67 Jundee Gold Mine* 68 Newman 7 Bremer Bay* 69 Jurien 55 Norseman 7 Bridgetown 56 Kalbarri 9 North Rankin* 61 Broads Dams* 69 Kalgoorlie 6 North Rankin* 67 Broome 8 Kambalda 55 Northampton 8 Bruce Rock* 66 Karalundi* 68 Nullagine* 50 Bunbury 5 Karilywara* 63 Nungarin* 66 Burracoppin* 66 Karratha 54 Nyabing* 66 Burringurrah* 69 Karratha South* 42 Oldfield – Bedford* 51 Callion* 69 Katanning 7 Oldfield – Karranga* 51 Camballin* 68 Kojonup 69 One Arm Point* 69 Carnarvon 7 Kondinin* 69 Ongerup* 67 Central Agricultural 5A Koolyanobbing 11 Onslow 8 Cervantes 46 Koorda* 52 Oriental Well* 67 Christmas Island* 11 Kulin* 31 Overlander* 69 Cockatoo Island* 58 Kununoppin* 67 Pallottine Mission* 69 Cocos Islands* 9 Kununurra 9 Palm Springs Mine* 60 Condingup/Howick 6 Kununurra East 68 Pannawonica 11 Coolgardie* 63 La Grange* 69 Paraburdoo 6 Coonana* 63 Lake Grace 33 Parnngurr* 69 Coorow* 67 Lake Gregory* 68 Pemberton 31 Coral Bay* 68 Lake King* 69 Perth 2 Cosmo Newberry* 66 Lancelin* 53 Phillip Point* 68 Cue 10 Laverton 10 Pilbara* 67 Curtin* 69 Learmonth* 66 Pingrup* 67 Dalwallinu 46 Leeman 5A Port Hedland 7 Dampier 29 Leinster 10 Prevelly* 65 Denham 8 Leonora 8 Ravensthorpe 11

[APPENDICES] ANNUAL REPORT PAGE 173 2001-2002 Rawlinna* 69 Daguragu 63 New Mapoon 58 Roebourne 9 Finke 66 Pormpuraaw 66 Roleystone 57 Galiwinku 66 Saibai Island 66 Salmon Gums 8 Hermannsburg 63 Seisia 65 Shay Gap* 2 Imanpa 66 St Pauls 66 Southern Agricultural 2 Kalkaringi 51 Stephens Island 65 Southern Cross 9 Kintore 66 Sue Island 64 Tambellup* 67 Lajamanu 63 Umagico 59 Tjirrkarli* 69 Maningrida 66 Woorabinda 66 Tjuntjuntjara* 69 Milikapiti 66 Wujal Wujal 66 Tom Price 10 Milingimbi 65 Yam Island 65 Toodyay 40 Minjilang 66 Yorke Islands 66 Trayning* 69 Ngukurr 69 South Australia Useless Loop* 68 Nturiya 65 Amata 66 Vlaming Head* 69 Numbulwar 66 Ernabella 66 Wagin 8 Oenpelli 66 Fregon 66 Walpole* 57 Palumpa 66 Indulkana 63 Papunya 66 Wanarn* 63 Western Australia Peppimenarti 63 Wangkatjungka* 69 Balgo 66 Pmara Jutunta 66 Warakurna* 69 Beagle Bay 66 Pularumpi 63 Warburton* 69 Jigalong 66 Ramingining 66 Warmun* 68 Kalumburu 66 Santa Teresa 65 Wave Rock* 69 Kiwirrkurra 66 Umbakumba 65 Weeli Wolli Creek* 69 La Grange 66 Wadeye 63 Wellstead* 67 Looma 66 Warruwi 66 Westonia* 65 Oombulgurri 66 Willowra 66 Wharton* 69 Tjukurla 66 Yirrkala 66 Wiluna* 69 Warmun 65 Yuelamu 65 Winning* 69 Wingellina 66 Yuendumu 66 Wongan Hills 6 Yandeearra 66 Queensland Woodie Woodie* 60 Yungngora 66 Aurukun 66 Wyndham 10 Badu Island 64 Yagga Yagga* 66 SBRS(*) – The Australian Bamaga 66 Yalgoo 10 Broadcasting Authority has issued Boigu Island 66 a licence to rebroadcast the service Yandi II Minesite* 62 Coconut Island 66 indicated under the Self-Help Yandicoogina* 68 Broadcasting Reception Scheme. Darnley Island 66 Yiyili* 69 Transmission facilities are provided Dauan Island 65 by the licensee. Yungngora* 69 Doomadgee 63 BRACS(#) – The Australian Zanthus* 69 Gununa 63 Broadcasting Authority has issued BRACS Television# Hope Vale 66 a licence for a community facility formerly known as Broadcasting for Northern Territory Injinoo 64 Remote Aboriginal Communities Ali Curung 66 Kowanyama 63 Scheme (BRACS). Communities Barunga 63 Kubin 65 with such facilities have a transmitter which allows Bathurst Island 66 Lockhart River 63 rebroadcasting of the ABC or Beswick 69 Mabuiag Island 66 programming from other sources. Bulman 65 Murray Islands 66

ANNUAL REPORT PAGE 174 [APPENDICES] 2001-2002 Television Transmitter Statistics

ACT NSW NT QLD SA TAS VIC WA Total

Digital 1315111114 Analog 4 93 17 121 33 46 52 71 437 SBRS 31 65 76 59 10 27 108 376 BRACS 35 28 4 13 80 Total 5 127 118 230 97 57 80 193 907

Appendix 24 – Radio Transmitters

Local Radio Manning River 95.5 Bickerton Island* 105.7 Australian Capital Territory Menindee 97.3 Borroloola 106.1 Canberra 666 Merriwa 101.9 Daly River 106.1 New South Wales Mudgee 99.5 Darwin 105.7 Murrumbidgee Irrigation 100.5 Docker River* 107.7 Armidale 101.9 Murrurundi 96.9 Galiwinku 105.9 Ashford 107.9 Groote Eylandt 106.1 Batemans Bay/Moruya 103.5 Murwillumbah 720 Bega 810 Muswellbrook 1044 Haasts Bluff* 105.9 Bombala 94.1 Muswellbrook 105.7 Jabiru 747 Bonalbo 91.3 Newcastle 1233 Jim Jim* 105.9 Broken Hill 999 Nyngan 95.1 Katherine 106.1 Bourke/Brewarrina 657 Portland/Wallerawang 94.1 Kings Canyon Resort* 89.1 Central Western Slopes 107.1 Richmond/Tweed 94.5 Maningrida* 104.5 Cobar 106.1 SW Slopes/E Riverina 89.9 Mataranka 106.1 Cooma 1602 Sydney 702 McArthur River Mine* 105.7 Corowa 675 Talbingo* 88.9 Mereenie Gas/Oil Field* 96.3 Crookwell 106.9 Tamworth 648 Mount Todd* 94.9 Cumnock 549 Taree 756 Nabarlek* 107 Eden 106.3 Tenterfield 88.9 Newcastle Waters 106.1 Glen Innes 819 Thredbo 88.9 Ngukurr* 104.5 Gloucester 100.9 Tottenham 98.9 Nhulunbuy 990 Goodooga 99.3 Tumbarumba* 92.5 Pine Creek 106.1 Goulburn 90.3 Tumut 97.9 Ramingining* 107.3 Grafton 738 Upper Namoi 99.1 Tanami* 96.1 Grafton/Kempsey 92.3 Wagga Wagga 102.7 Tennant Creek 106.1 Hay 88.1 Walcha 88.5 Ti Tree* 107.7 Illawarra 97.3 Walgett 105.9 Timber Creek* 106.9 Ivanhoe 106.1 White Cliffs* 107.7 Tindal* 91.7 Jindabyne 95.5 Wilcannia 1584 Uluru* 93.3 Kandos/Rylstone 100.3 Young 96.3 Yulara* 99.7 Kempsey 684 Northern Territory Queensland Khancoban* 89.7 Adelaide River 98.9 Airlie Beach 89.9 Lightning Ridge 92.1 Alexandria* 105.5 Alpha 105.7 Lithgow 1395 Alice Springs 783 Atherton 720 Lord Howe Island* 104.1 Bathurst Island 91.3 Ayton* 103.9

[APPENDICES] ANNUAL REPORT PAGE 175 2001-2002 Babinda 94.1 Longreach 540 Mount Gambier 1476 Ballera* 105.9 Mackay 101.1 Naracoorte 1161 Bedourie 106.1 Middlemount 106.1 Oodnadatta* 95.3 Biloela 94.9 Miriam Vale 88.3 Port Lincoln 1485 Birdsville 106.1 Mission Beach 89.3 Port Pirie 639 Bogantungan* 106.1 Mitchell 106.1 Renmark/Loxton 1062 Boulia 106.1 Moranbah 104.9 Roxby Downs 102.7 Brisbane 612 Mossman 639 Streaky Bay 693 Burdekin Falls* 107.5 Mount Garnet 95.7 Todmorden* 106.1 Cairns 106.7 Mount Isa 106.5 Woomera 1584 Cairns 801 Mount Molloy 95.7 Yalata* 105.9 Cairns North 95.5 Mount Surprise* 105.3 Tasmania Camooweal 106.1 Murray Islands* 101.3 Bicheno 89.7 Carmilla* 94.5 Nambour 90.3 Burnie 102.5 Charleville 603 Normanton 105.7 Devonport East 100.5 Chillagoe* 106.1 Osborne Mines* 107.1 Fingal 1161 Clairview* 94.1 Pentland 106.1 Hobart 936 Cloncurry* 100.5 Pialba 855 King Island 88.5 Coen 105.9 Pormpuraaw* 106.1 Launceston 711 Collinsville 106.1 Quilpie 106.1 Lileah 91.3 Cooktown 105.7 Rockhampton 837 Orford 90.5 Croydon 105.9 Roma 105.7 Queenstown/Zeehan 90.5 Cunnamulla 106.1 Roma/St George 711 Rosebery 106.3 Dimbulah 91.7 Scherger* 92.1 Savage River/Waratah 104.1 Doomadgee* 97.5 Southern Downs 104.9 St Helens 1584 Dysart 91.7 St Lawrence* 94.9 St Marys 102.7 Eidsvold 855 Tambo 105.9 Strahan 107.5 Einsleigh* 96.9 Taroom 106.1 Swansea 106.1 Emerald 1548 Thargomindah* 106.1 Waratah 103.3 Forsayth* 105.3 Theodore 105.9 Weldborough 97.3 Georgetown 106.1 Toowoomba 747 Victoria Gladstone 99.1 Torres Strait 1062 Alexandra 102.9 Glenden 92.5 Townsville 630 Ballarat 107.9 Gold Coast 91.7 Tully 95.5 Bendigo 91.1 Goondiwindi 92.7 Wandoan 98.1 Bright 89.7 Goonyella* 89.7 Weipa 1044 Cann River 106.1 Greenvale 105.9 Weipa* 105.7 Corryong 99.7 Gunpowder* 106.1 Wide Bay 100.1 Eildon 97.3 Gununa* 92.7 South Australia Goulburn Valley 97.7 Gympie 95.3 Adelaide 891 Horsham 594 Gympie 1566 Andamooka 105.9 Latrobe Valley 100.7 Hughenden 1485 Coober Pedy 106.1 Mallacoota 104.9 Injune 105.9 Cook* 107.7 Mansfield 103.7 Jackson Oil Field* 107.7 Glendambo* 106.1 Melbourne 774 Julia Creek 567 Leigh Creek Coalfield* 99.3 Mildura/Sunraysia 104.3 Karumba 106.1 Leigh Creek South 1602 Murray Valley 102.1 Kowanyama* 106.1 Lyndhurst* 88.7 Myrtleford 91.7 Lakeland 106.1 Marree 105.7 Omeo 720 Laura 106.1 Mintabie* 88.7 Orbost 97.1 Lockhart River* 106.1 Moomba* 106.1 Portland 96.9

ANNUAL REPORT PAGE 176 [APPENDICES] 2001-2002 Sale 828 Mount Magnet 105.7 Central Western Slopes 107.9 Upper Murray 106.5 Mount Whaleback* 105.7 Cobar 107.7 Warrnambool 1602 Murrin Murrin* 92.5 Condobolin 88.9 Western Victoria 94.1 Nannup 98.1 Cooma 95.3 Western Australia Newman 567 Crookwell 107.7 Albany 630 Nifty* 105.3 Deniliquin 99.3 Argyle 105.9 Nimary Gold Mine* 103.3 Eden 107.9 Augusta 98.3 Norseman 105.7 Emmaville 93.1 Billiluna* 105.9 Northam 1215 Glen Innes 105.1 Blackstone* 106.1 Nullagine* 106.3 Gloucester 102.5 Bow River Mine* 106.3 Palm Spring Mine* 106.9 Goodooga 100.9 Bridgetown 1044 Pannawonica 567 Goulburn 1098 Brockman Village* 99.3 Paraburdoo 567 Grafton/Kempsey 99.5 Bronzewing Mine* 107.9 Paraburdoo* 99.3 Hay 88.9 Broome 675 Perth 720 Ivanhoe 107.7 Busselton 684 Port Hedland 603 Jerilderie 94.1 Cadjebut* 101.1 Ravensthorpe 105.9 Jindabyne 97.1 Carnarvon 846 Sandstone* 106.3 Kandos/Rlystone 96.3 Channar* 92.5 Shay Gap* 107.9 Khancoban* 91.3 Cockatoo Island* 97.7 Sir Samuel Mine* 94.3 Lightning Ridge 93.7 Cue 106.1 Southern Cross 106.3 Lithgow 92.1 Curtin* 106.7 Tjirrkarli* 106.1 Lord Howe Island* 106.1 Dalgaranga* 106.9 Tom Price 567 Manning River 97.1 Dalwallinu 531 Tom Price* 99.3 Menindee 95.7 Darlot* 105.9 Useless Loop* 100.3 Merriwa 103.5 Derby 873 Wagin 558 Murrumbidgee Irrigation 98.9 Esperance 837 Warakurna* 101.9 Murrurundi 104.1 Newcastle 1512 Exmouth 1188 Warburton* 106.1 Nowra 603 Fitzroy Crossing 106.1 West Angelas* 94.5 Portland/Wallerawang 92.5 Geraldton 828 Wildflower* 89.7 Richmond/Tweed 96.9 Goldsworthy* 107.3 Wiluna* 106.1 SW Slopes 89.1 Gull Tunkawanna* 100.5 Wyndham 1017 Sydney 576 Halls Creek 106.1 Yagga Yagga* 106.1 Talbingo* 91.3 Hopetoun 105.3 Yalgoo 106.1 Tamworth 93.9 Jameison* 106.1 Yandicoogina* 93.3 Tenterfield 90.5 Kalbarri 106.1 Yiyili* 106.1 Kalgoorlie 648 Thredbo 90.5 Karratha 702 Radio National Tumut 99.5 Kununurra 819 Australian Capital Territory Upper Namoi 100.7 Lagrange* 106.9 Canberra 846 Wagga Wagga 104.3 Lake Gregory* 107.7 New South Wales Walcha 90.1 Laverton 106.1 Armidale 720 Walgett 107.5 Leinster* 106.1 Balranald 93.1 Wilcannia 1485 Leonora 105.7 Batemans Bay/Moruya 105.1 Wollongong 1431 Manjimup 738 Bathurst 96.7 Young 97.1 Marandoo* 106.1 Bega/Cooma 100.9 Northern Territory Marble Bar 105.9 Bonalbo 92.1 Adelaide River 100.5 Meekatharra 106.3 Bourke 101.1 Alice Springs 99.7 Menzies 106.1 Broken Hill 102.9 Batchelor* 92.1 Mesa J Mine* 92.5 Central Tablelands 104.3 Bathurst Island 92.9

[APPENDICES] ANNUAL REPORT PAGE 177 2001-2002 Borroloola 107.7 Darling Downs 105.7 Roma 107.3 Daly River 107.7 Dimbulah 93.3 Southern Downs 106.5 Darwin 657 Dirranbandi 107.3 Springsure 100.9 Galiwinku 107.5 Dysart 93.3 St George 107.7 Groote Eylandt 107.7 Eidsvold 102.7 Surat 107.5 Jabiru 107.7 Einsleigh* 95.3 Tambo 107.5 Kalkaringi* 107.7 Emerald 93.9 Taroom 107.7 Katherine 639 Forsayth* 106.9 Thallon* 89.3 Mataranka 107.7 Georgetown 107.7 Theodore 107.5 Newcastle Waters 107.7 Gladstone 95.9 Thursday Island 107.7 Ngukurr* 107.7 Glenden 93.3 Townsville 104.7 Nhulunbuy 107.7 Gold Coast 90.1 Townsville North 96.7 Pine Creek 107.7 Goondiwindi 94.3 Tully 96.3 Ramingining* 104.1 Greenvale 101.9 Wandoan 98.9 South Alligator* 88.1 Gunpowder* 107.7 Weipa 107.3 Tennant Creek 684 Gununa* 106.1 Wide Bay 100.9 Timber Creek* 105.3 Gympie 96.9 Winton 107.9 Timber Creek* 105.3 Herberton 93.1 South Australia Uluru* 91.7 Hughenden 107.5 Adelaide 729 Urapunga* 107.5 Injune 107.5 Andamooka 107.5 Werenbun* 102.1 Isisford 107.7 Arkaroola* 102.9 Yulara* 98.1 Jericho 107.7 Ceduna/Smoky Bay 107.7 Queensland Julia Creek 107.5 Coober Pedy 107.7 Airlie Beach 93.1 Karumba 107.7 Hawker 107.5 Alpha 107.3 Lakeland 107.7 Keith 96.9 Aramac 107.9 Laura 107.7 Leigh Ck Coalfield* 98.5 Augathella 107.7 Longreach 99.1 Leigh Creek South 106.1 Babinda 95.7 Mackay 102.7 Marree 107.3 Barcaldine 107.3 Meandarra 104.3 Mount Gambier 103.3 Bedourie 107.7 Middlemount 107.7 Quorn 107.9 Birdsville 107.7 Miles 92.1 Renmark/Loxton 1305 Blackall 107.9 Miriam Vale 89.9 Roxby Downs 101.9 Blackwater 94.3 Mission Beach 90.9 Spencer Gulf North 106.7 Boulia 107.7 Mitchell 107.7 Streaky Bay 100.9 Bowen 92.7 Monto 101.9 Tumby Bay 101.9 Brisbane 792 Moranbah 106.5 William Creek* 106.1 Cairns 105.1 Morven 107.5 Wirrulla 107.3 Cairns North 93.9 Mossman 90.1 Woomera 105.7 Camooweal 107.7 Mount Garnet 97.3 Wudinna 107.7 Capella 107.3 Mount Isa 107.3 Tasmania Charleville 107.3 Mount Molloy 97.3 Bicheno 91.3 Charters Towers 97.5 Mount Surprise* 106.9 Hobart 585 Clermont 107.7 Muttaburra 107.7 Lileah 89.7 Cloncurry 107.7 Nonda* 100.9 NE Tasmania 94.1 Coen 107.5 Normanton 107.3 Orford 88.9 Collinsville 107.7 Pasminco Century Mine* 100.5 Queenstown 630 Cooktown 107.3 Pentland 107.7 Rosebery 107.9 Corfield 107.3 Quilpie 107.7 St Helens 96.1 Croydon 107.5 Richmond 107.7 St Marys 101.1 Cunnamulla 107.7 Rockhampton 103.1 Strahan 105.9

ANNUAL REPORT PAGE 178 [APPENDICES] 2001-2002 Swansea 107.7 Leeman 107.3 Khancoban* 88.1 Waratah 104.9 Leinster* 107.7 Manning River 98.7 Weldborough 98.9 Leonora 107.3 Murrumbidgee Irrigation Area 97.3 Victoria Marble Bar 107.5 Newcastle 106.1 Albury/Wodonga 990 Meekatharra 107.9 Richmond/Tweed 95.3 Alexandra 104.5 Menzies 107.7 SW Slopes/E Riverina 88.3 Bairnsdale 106.3 Merredin 107.3 Sydney 92.9 Bright 88.9 Mount Keith* 99.3 Talbingo* 88.1 Cann River 107.7 Mount Magnet 107.3 Tamworth 103.1 Corryong 98.1 Mount Whaleback* 104.1 Upper Namoi 96.7 Eildon 98.1 Mullewa 107.5 Wagga Wagga 105.9 Hopetoun 88.3 Nannup 98.9 Northern Territory Mallacoota 103.3 Narembeen 107.7 Alice Springs 97.9 Mansfield 105.3 Newman 93.7 Darwin 107.3 Melbourne 621 Nifty* 107.7 Titjikala* 96.7 Mildura/Sunraysia 105.9 Norseman 107.3 Yulara* 98.9 Nhill 95.7 Onslow 107.5 Queensland Omeo 99.7 Pannawonica 107.7 Airlie Beach 95.5 Orbost 98.7 Paraburdoo 107.7 Bogantungan* 104.5 Portland 98.5 Perth 810 Brisbane 106.1 Swifts Creek 103.5 Plutonic Gold Mine* 107.5 Cairns 105.9 Wangaratta 756 Port Hedland 95.7 Cairns North 94.7 Warrnambool 101.7 Ravensthorpe 107.5 Clermont 104.5 Western Australia Roebourne 107.5 Cloncurry* 90.5 Argyle 107.5 Salmon Gums 100.7 Darling Downs 107.3 Augusta 99.1 Shay Gap* 106.3 Gold Coast 88.5 Broome 107.7 Southern Agricultural 96.9 Gympie 93.7 Carnarvon 107.7 Southern Cross 107.9 Longreach* 102.1 Christmas Island* 1422 Sunrise Dam* 95.7 Mackay 97.9 Cocos Islands* 102.1 Sunrise Dam* 96.1 Mount Isa 101.7 Cue 107.7 Tom Price 107.3 Nambour 88.7 Dalwallinu 612 Wagin 1296 Rockhampton 106.3 Dampier 107.9 Wyndham 107.7 Roma 97.7 Denham 107.5 Yalgoo 107.7 Southern Downs 101.7 Derby 107.5 Yandicoogina* 107.7 Thallon* 90.9 Eneabba 107.7 Classic FM Townsville 101.5 Esperance 106.3 Townsville North 95.9 Exmouth 107.7 Australian Capital Territory Wide Bay 98.5 Fitzroy Crossing 107.7 Canberra 102.3 Geraldton 99.7 New South Wales South Australia Goldsworthy* 105.7 Armidale 103.5 Adelaide 103.9 Halls Creek 107.7 Batemans Bay/Moruya 101.9 Adelaide Foothills 97.5 Hopetoun 106.9 Bathurst 97.5 Angaston* 90.7 Jurien 107.9 Bega/Cooma 99.3 Mount Gambier 104.1 Kalbarri 107.7 Broken Hill 103.7 Oak Valley* 107.3 Kalgoorlie 97.1 Central Tablelands 102.7 Renmark/Loxton 105.1 Kambalda 93.9 Central Western Slopes 105.5 Roxby Downs 103.5 Karratha 100.9 Goulburn 89.5 Spencer Gulf North 104.3 Kununurra 107.3 Grafton/Kempsey 97.9 Woomera* 103.3 Laverton 107.7 Illawarra 95.7

[APPENDICES] ANNUAL REPORT PAGE 179 2001-2002 Tasmania Sydney 105.7 Port Lincoln* 92.3 Hobart 93.9 Tamworth 94.7 Renmark/Loxton 101.9 NE Tasmania 93.3 Upper Namoi 99.9 Roxby Downs* 101.1 Victoria Wagga Wagga 101.1 Spencer Gulf North 103.5 Ballarat 105.5 Northern Territory Streaky Bay* 103.3 Bendigo 92.7 Alice Springs 94.9 Tirrawarra* 107.7 Bright 88.1 Channel Point* 96.1 Woomera* 104.1 Goulburn Valley 96.1 Darwin 103.3 Wudinna* 105.3 Latrobe Valley 101.5 Jabiru* 105.3 Tasmania Melbourne 105.9 Mereenie Gas/Oil Field* 104.3 Hobart 92.9 Mildura/Sunraysia 102.7 Tindal* 88.5 NE Tasmania 102.1 Murray Valley 103.7 Uluru* 92.5 Smithton* 105.5 Upper Murray 104.1 Warrego* 107.7 Victoria Warrnambool 92.1 Yulara* 95.7 Ballarat 107.1 Western Victoria 93.3 Queensland Bendigo 90.3 Western Australia Ballera* 104.3 Goulburn Valley 94.5 Bunbury 93.3 Brisbane 107.7 Latrobe Valley 96.7 Central Agricultural 98.9 Burketown* 97.9 Melbourne 107.5 Esperance 104.7 Cairns 107.5 Mildura/Sunraysia 101.1 Fortnum Mine* 98.9 Cairns North 97.1 Murray Valley 105.3 Geraldton 94.9 Cannington Mine McKinlay* 99.9 Upper Murray 103.3 Green Head* 106.1 Cloncurry* 89.3 Warrnambool 89.7 Kalgoorlie 95.5 Cloncurry* 105.3 Western Victoria 94.9 Leinster* 104.5 Darling Downs 104.1 Western Australia Leonora* 104.1 Emerald* 97.1 Bunbury 94.1 One Arm Point* 107.9 Gold Coast 97.7 Cadjebut* 104.3 Gunpowder* 104.5 Perth 97.7 Carnarvon* 101.3 Jackson Oil Field* 106.1 Port Hedland* 97.3 Central Agricultural 98.1 Karumba* 104.5 Southern Agricultural 94.5 Cocos Islands* 96 Longreach* 106.1 Warmun* 106.9 Dampier* 99.3 Mackay 99.5 Denham* 103.7 Triple J Mount Isa 104.1 Esperance* 105.5 Australian Capital Territory Nambour 89.5 Exmouth* 98.1 Canberra 101.5 Normanton* 100.1 Fitzroy Crossing* 104.1 New South Wales Pasminco Century Mine* 101.7 Geraldton 98.9 Armidale 101.1 Rockhampton 104.7 Green Head* 105.3 Bathurst 95.9 Roma* 103.3 Gull Tunkawanna* 99.7 Bega/Cooma 100.1 Southern Downs 103.3 Kalgoorlie 98.7 Broken Hill 102.1 The Monument* 100.5 Karratha* 103.3 Central Tablelands 101.9 Townsville 105.5 Kununurra East* 100.1 Central Western Slopes 102.3 Townsville North 97.5 Laverton* 98.9 Goulburn 88.7 Wide Bay 99.3 Leonora* 96.9 Grafton/Kempsey 91.5 Winton* 96.7 Mesa J Mine* 99.3 Illawarra 98.9 South Australia Mount Magnet* 99.3 Lord Howe Island* 105.3 Adelaide 105.5 Mount Keith* 98.5 Manning River 96.3 Adelaide Foothills 95.9 Mount Keith* 100.9 Murrumbidgee Irrigation Area 96.5 Andamooka* 99.5 Mukinbudin* 89.1 Newcastle 102.1 Leigh Ck Coalfield* 100.9 Pannawonica* 106.1 Richmond/Tweed 96.1 Moomba* 104.5 Parnngurr* 107.7 SW Slopes/E Riverina 90.7 Mount Gambier 102.5 Perth 99.3

ANNUAL REPORT PAGE 180 [APPENDICES] 2001-2002 Port Hedland* 98.9 Daguragu 106.1 Seisia 106.3 Roebourne* 104.9 Finke 106.1 St Pauls 106.7 Southern Agricultural 92.9 Galiwinku 106.7 Stephens Island 105.9 Useless Loop* 102.7 Hermannsburg 106.1 Sue Island 105.9 Westonia* 99.5 Imanpa 106.1 Umagico 105.9 Wildflower* 90.5 Kintore 106.1 Woorabinda 106.1 Wurreranginy Community* 92.5 Lajamanu 106.1 Newsradio Maningrida 106.1 Wujal Wujal 107.7 Milikapiti 99.3 Yam Island 106.1 Australian Capital Territory Milingimbi 106.1 Canberra 1440 Yorke Islands 106.1 Minjilang 106.1 New South Wales South Australia Ngukurr 101.3 Gosford 98.1 Amata 106.1 Nturiya 105.9 Ernabella 106.1 Newcastle 1458 Numbulwar 106.1 Sydney 630 Oenpelli 106.1 Fregon 106.1 Northern Territory Palumpa 106.1 Indulkana 106.1 Darwin 102.5 Papunya 106.1 Western Australia Queensland Peppimenarti 106.1 Balgo 106.1 Brisbane 936 Pmara Jutunta 106.1 Beagle Bay 106.1 Gold Coast 95.7 Pularumpi 98.5 Djarindjin 106.1 South Australia Ramingining 105.7 Jigalong 106.1 Adelaide 972 Santa Teresa 106.1 Tasmania Uluru 94.1 Kalumburu 106.1 Hobart 729 Umbakumba 106.3 Kiwirrkurra 106.1 Victoria Wadeye 106.1 Lagrange 106.1 Warruwi 106.1 Melbourne 1026 Looma 106.1 Willowra 106.1 Western Australia Oombulgurri 106.1 Yirrkala 105.3 Perth 585 Tjukurla 106.1 Yuelamu 105.9 Domestic Shortwave Yuendumu 106.1 Warmun 106.1 Northern Territory Queensland Wingellina 106.1 Alice Springs 2310 Aurukun 107.7 Yandeearra 106.1 3230 Badu Island 107.5 Yungngora 106.1 4835 Bamaga 106.7 SBRS(*) – The Australian Katherine 2485 Boigu Island 105.5 Broadcasting Authority has issued 3370 Coconut Island 105.7 a licence to rebroadcast the 5025 Darnley Island 106.1 service indicated under the Self- Tennant Creek 2325 Dauan Island 105.7 Help Broadcasting Reception 3315 Doomadgee 107.7 Scheme. Transmission facilities are 4910 Gununa 107.7 provided by the licensee. The frequencies used by shortwave Hope Vale 107.7 BRACS(#) – The Australian stations to transmit are varied to Injinoo 107.1 Broadcasting Authority has issued obtain optimum results. a licence for a community facility Kowanyama 107.7 formerly known as Broadcasting for BRACS Radio# Kubin 105.9 Remote Aboriginal Communities Northern Territory Lockhart River 107.7 Scheme (BRACS). Communities Ali Curung 106.1 Mabuiag Island 106.3 with such facilities have a Barunga 106.1 Murray Islands 106.1 transmitter which allows Bathurst Island 98.9 New Mapoon 107.5 rebroadcasting of the ABC or Beswick 105.7 Pormpuraaw 107.7 programming from other sources. Bulman 106.1 Saibai Island 106.1

[APPENDICES] ANNUAL REPORT PAGE 181 2001-2002 Radio Transmitter Statistics

ACT NSW NT QLD SA TAS VIC WA Total Local Radio 1 56 15 67 13 18 23 41 234 SBRS 5 19 25 9 40 98 Radio National 1 51 15 86 18 13 19 49 252 SBRS 3 10 8 3 12 36 Classic FM 1 19 2 17 6 2 11 7 65 SBRS 2 2 4 3 7 18 Triple J 1 18 2 13 5 2 10 6 57 SBRS 1 7 15 9 1 27 60 NewsRadio 1 3 1 2 1 1 1 1 11 Domestic Shortwave 3 3 BRACS 35 29 4 14 82 Total 5 158 111 266 71 37 64 204 916

Appendix 25 – Radio Australia Transmitters

Shepparton 6 Brandon 2

In addition the ABC leases shortwave transmission services on transmitters owned by three separate commercial transmission providers and located in Darwin, Singapore, Taiwan and the Marianas. The ABC uses these transmission facilities for varying hours per day to rebroadcast Radio Australia on varying shortwave frequencies to targeted areas in Asia.

ANNUAL REPORT PAGE 182 [APPENDICES] 2001-2002 Appendix 26 – ABC Offices

ABC Head Office Development: GPO Box 9994 221 Pacific Hwy, Sydney NSW 2001; Australian Broadcasting Gore Hill NSW 2065; Phone (02) 8333 3908 Corporation 600 Coronation Drive, Fax (02) 8333 3867 ABC Ultimo Centre Toowong QLD 4066; A/Director: Grahame Grassby 700 Harris Street PO Box 9994, Sydney NSW 2001; Ultimo 2007; Phone, Gore Hill (02) 8333 4630 State Offices: GPO Box 9994 Fax, Gore Hill (02) 8333 4611 Australian Capital Sydney NSW 2001; Phone, Toowong (07) 3377 5488 Phone (02) 8333 1500 Fax, Toowong (07) 3377 5545; Territory Fax (02) 8333 5344 Director: Helen Hughes Canberra: Managing Director: Russell Balding Content Rights Management: Cnr Northbourne and Wakefield ABC Divisions: ABC Ultimo Centre Avenues Dickson ACT 2602; Corporate Affairs: 700 Harris Street GPO Box 9994 ABC Ultimo Centre Ultimo 2007; Canberra ACT 2601; 700 Harris Street GPO Box 9994 Phone (02) 6275 4555 Ultimo 2007; Sydney NSW 2001; Fax (02) 6275 4601 GPO Box 9994 Phone (02) 8333 5568 Manager 666 ABC Canberra and Sydney NSW 2001; Fax (02) 8333 1051 Territory Director: Liz McGrath Phone (02) 8333 1500 Director: Robyn Watts Fax (02) 8333 5439 Finance and Support Services: Parliament House Bureau: Director: Geoffrey Crawford ABC Ultimo Centre, Senate Side Press Gallery Radio: 700 Harris Street Parliament House ABC Southbank Centre Ultimo 2007; Canberra ACT 2601 120 Southbank Boulevard GPO Box 9994 Phone (02) 6275 4640 Southbank 3006; Sydney NSW 2001; Fax (02) 6275 4642 GPO Box 9994 Phone (02) 8333 5151 Melbourne VIC 3001; Fax (02) 8333 5172 New South Wales Phone (03) 9626 1949 Director: David Pendleton ABC Ultimo Centre Fax (03) 9626 1633 Production Resources: Level 2, 700 Harris Street Director: Sue Howard ABC Southbank Centre, Ultimo 2007; Television: 120 Southbank Boulevard GPO Box 9994 221 Pacific Highway, Southbank 3006; Sydney NSW 2001; Gore Hill 2065; GPO Box 9994 Phone (02) 8333 2400 GPO Box 9994, Melbourne VIC 3001; Fax (02) 8333 2404 Sydney NSW 2001; Phone (03) 9626 1594 State Director: John Graham ABC Switch Phone (02) 8333 1500 Fax (03) 9626 1601 Sydney: Network TV (02) 8333 3051 Director: Drew Lean ABC Ultimo Centre Network TV Fax (02) 8333 3055 Human Resources: Level 2, 700 Harris Street Director: Sandra Levy ABC Ultimo Centre Ultimo 2007; New Media and Digital Services: 700 Harris Street GPO Box 9994 ABC Southbank Centre Ultimo 2007; Sydney NSW 2001; 120 Southbank Boulevard GPO Box 9994 Phone (02) 8333 1234 Southbank 3006; Sydney NSW 2001; Fax (02) 8333 1203 GPO Box 9994 Phone (02) 8333 5120 (Local Radio station, 702 Sydney) Melbourne VIC 3001; Fax (02) 8333 5108 Local Radio Manager NSW: Roger Phone (03) 9626 1981 Director: Colin Palmer Summerill Fax (03) 9626 1552 Technology and Distribution: Bega: Director: Lynley Marshall Car Park Offices Unit 1, First Floor News and Current Affairs: 10 Lanceley Place The Roy Howard Building 221 Pacific Highway, Artarmon 2064; Ayers Walkway Gore Hill 2065; GPO Box 9994 231 Carp Street 2550; 700 Harris Street, Sydney NSW 2001; PO Box 336 Ultimo NSW 2007; Phone (02) 8333 3073 Bega NSW 2550; GPO Box 9994, Fax (02) 8333 3239 Phone (02) 6491 6011 Sydney NSW 2001; Director: Colin Knowles Fax (02) 6491 6099 Phone, Gore Hill: (02) 8333 3089 ABC Enterprises: (Local Radio station, Fax, Gore Hill: (02) 8333 4734 John Mellion Building ABC South East) Phone, Ultimo: (02) 8333 2118 10a Campbell Street RPM: Andrew Ogilvie Fax, Ultimo: (02) 8333 1253 Artarmon NSW 2064; Director: Max Uechtritz

[APPENDICES] ANNUAL REPORT PAGE 183 2001-2002 Coffs Harbour: Nowra: Darwin: (administered by Kempsey Office) (administered by Wollongong office) 1 Cavenagh Street 24 Gordon Street 59A Kinghorne Street Darwin NT 0800; Coffs Harbour NSW 2450; Nowra NSW 2541; GPO Box 9994 Phone (02) 6650 3611 PO Box 1071 Darwin NT 0801; Fax (02) 6650 3099 Nowra NSW 2541; Phone (08) 8943 3222 (Local Radio station, Phone (02) 4428 4511 Fax (08) 8943 3235 ABC Mid North Coast) (Local Radio station, 97.3 ABC (Local Radio station, RPM: Cameron Marshall Illawarra) 105.7 ABC Darwin) Dubbo: RPM: Peter Riley Local Radio Manager NT: (administered by Orange office) Orange: Mike McGowan 45 Wingewarra Street; 46 Bathurst Road Alice Springs: PO Box 985 Orange NSW 2800; Cnr Gap Road & Speed Street Dubbo NSW 2830; PO Box E138 Alice Springs NT 0870; Phone (02) 6881 1811 East Orange NSW 2800; PO Box 1144 Fax (02) 6881 1899 Phone (02) 6393 2511 Alice Springs NT 0871; (Local Radio station, Fax (02) 6393 2599 Phone (08) 8950 4711 ABC Western Plains) (Local Radio station, Fax (08) 8950 4799 RPM: Laurie Neville ABC Central West) (Local Radio station, Kempsey: RPM: Laurie Neville ABC Territory Radio) 18 Kemp Street Tamworth: Katherine: West Kempsey NSW 2440; Parry Shire Building, Stuart Highway PO Box 76 470 Peel Street; Katherine NT 0850; West Kempsey NSW 2440; Tamworth NSW 2340; PO Box 1240 Phone (02) 6566 2111 PO Box 558 Katherine NT 0851; Fax (02) 6566 2199 Tamworth NSW 2340; Phone (08) 8972 5711 (Local Radio station, Phone (02) 6760 2411 (Local Radio station, ABC Mid North Coast) Fax (02) 6760 2499 106.1 ABC Katherine) RPM: Cameron Marshall (Local Radio station, Queensland Lismore: ABC New England North West) 61 High Street RPM: Andrew Ho 600 Coronation Drive Lismore Heights NSW 2480; Wagga Wagga: Toowong QLD 4066; PO Box 908 100 Fitzmaurice Street, GPO Box 9994 Lismore NSW 2480; Wagga Wagga NSW 2650; Brisbane QLD 4001; Phone (02) 6627 2011 Phone (02) 6923 4811 Phone (07) 3377 5222 Fax (02) 6627 2099 Fax (02) 6923 4899 Fax (07) 3377 5633 (Local Radio station, (Local Radio station, ABC Riverina) State Director: Chris Wordsworth ABC North Coast) RPM: Steven Spink Brisbane: RPM: Martin Corben Wollongong: 600 Coronation Drive Muswellbrook: (administered by Cnr Kembla & Market Streets, Toowong QLD 4066; Newcastle office) Wollongong East NSW 2520; GPO Box 9994 Market Street PO Box 973 Brisbane QLD 4001; Muswellbrook NSW 2333; Wollongong East NSW 2520; Phone (07) 3377 5227 Phone (02) 6542 2811 Phone (02) 4224 5011 Fax (07) 3377 5265 Fax (02) 6542 2899 Fax (02) 4224 5099 (Local Radio station, (Local Radio station, (Local Radio station, 612 ABC Brisbane) ABC Upper Hunter) 97.3 ABC Illawarra) Local Radio Manager QLD: Ian Hill Manager: Mike McCluskey RPM: Peter Riley Bundaberg: Newcastle: Northern Territory 58 Woongarra Street Cnr Wood and Parry Streets, Bundaberg QLD 4670; Newcastle West NSW 2309; 1 Cavenagh Street PO Box 1152 Phone (02) 4922 1200 Darwin NT 0800; Bundaberg Qld 4670; Fax (02) 4922 1222 GPO Box 9994 Phone (07) 4155 4911 (Local Radio station, Darwin NT 0801; Fax (07) 4155 4999 1233 ABC Newcastle) Phone (08) 8943 3231 (Local Radio station, Manager: Mike McCluskey Fax (08) 8943 3125 ABC Wide Bay) State Director: Tony Bowden RPM: Ross Peddlesden

ANNUAL REPORT PAGE 184 [APPENDICES] 2001-2002 Cairns: Mt Isa: Adelaide: Cnr Sheridan & Upward Streets 114 Camooweal Street 85 North East Road Cairns QLD 4870; Mt Isa QLD 4825; Collinswood SA 5081; PO Box 932 Phone (07) 4744 1311 GPO Box 9994 Cairns Qld 4870; Fax (07) 4744 1399 Adelaide SA 5001; Phone (07) 4044 2011 (Local Radio station, ABC North Phone (08) 8343 4000 Fax (07) 4044 2099 West Queensland) Fax (08) 8343 4402 (Local Radio station, Acting RPM: Susan McGrady (Local Radio station, 891 Adelaide) ABC Far North) Rockhampton: Head Local Radio NATIONAL: RPM: Sharon Molloy 236 Quay Street Michael Mason Gladstone: Rockhampton QLD 4700; Local Radio Manager SA: Dahl’s Building PO Box 911 Gail Bartel 43 Tank Street Rockhampton QLD 4700; Broken Hill: Gladstone Qld 4680; Phone (07) 4924 5711 (administered by the SA Branch) Phone (07) 4972 3812 Fax (07) 4924 5799 454 Argent Street Fax (07) 4972 2650 (Local Radio station, ABC Broken Hill NSW 2880 ; (Local Radio station, ABC Capricornia) PO Box 315 Capricornia) RPM: Ross Quinn Broken Hill NSW 2880; RPM: Ross Quinn Sunshine Coast: Phone (08) 8082 4011 Gold Coast: (Administered by Gold Coast Fax (08) 8082 4099 Cnr Gold Coast Highway & Office) (Local Radio station, 999 ABC Francis Street Shop 3A DolPhonein Centre Broken Hill) Mermaid Beach QLD 4218; 122 Aerodrome Road RPM: Dion Pittendreigh PO Box 217 Maroochydore QLD 4558; Mount Gambier: Mermaid Beach Qld 4218; PO Box 1212 Penola Road Phone (07) 5595 2917 Maroochydore QLD 4558; Mt Gambier SA 5290 ; Fax (07) 5595 2999 Phone (07) 5475 5000 PO Box 1448 (Local Radio station, Fax (07) 5475 5099 Mt Gambier SA 5290; 91.7 Coast FM) (Local Radio station, Phone (08) 8724 1011 Manager: Phoneil Cullen 90.3 Coast FM) Fax (08) 8724 1099 Longreach: Manager: Phoneil Cullen (Local Radio station, Duck Street Toowoomba: ABC South East) Longreach QLD 4730; 297 Margaret Street RPM: Alan Richardson PO Box 318 Toowoomba QLD 4350; Port Augusta: Longreach Qld 4730; PO Box 358 Church Street Phone (07) 4658 4011 Toowoomba QLD 4350; Port Augusta SA 5700 ; Fax (07) 4658 4099 Phone (07) 4631 3811 PO Box 2149 (Local Radio station, Fax (07) 4631 3899 Port Augusta SA 5700; ABC Western Queensland) (Local Radio station, Phone (08) 8642 2848 RPM: Tom Harwood ABC Southern Queensland) Fax (08) 8642 2838 Mackay: RPM: Steve McClelland (Local Radio station, 1485 Eyre 25 River Street Townsville: Peninsula & West Coast) Mackay QLD 4740; 8-10 Wickham Street RPM: Andrew Male PO Box 127 Townsville QLD 4810 ; Port Lincoln: Mackay QLD 4740; PO Box 694 2/8 Eyre Street Phone (07) 4957 1111 Townsville QLD 4810; Port Lincoln SA 5606 ; Fax (07) 4957 1199 Phone (07) 4722 3011 PO Box 679 (Local Radio station, Fax (07) 4722 3099 Port Lincoln SA 5606; ABC Tropical North) (Local Radio station, 630 ABC Phone (08) 8683 2611 RPM: Wayne Shearman North Queensland) Fax (08) 8683 2699 Maryborough: RPM: John Nutting (Local Radio station, 1485 Eyre 146 Bazaar Street South Australia Peninsula & West Coast) Maryborough QLD 4650; RPM: Andrew Male PO Box 276 85 North East Road Port Pirie: Maryborough QLD 4650; Collinswood SA 5081; 85 Grey Street Phone (07) 4121 5207 GPO Box 9994 Port Pirie SA 5540 ; Fax (07) 4122 3750 Adelaide SA 5001; PO Box 289 (Local Radio station, Phone (08) 8343 4000 Port Pirie SA 5540; ABC Wide Bay) Fax (08) 8343 4505 Phone (08) 8638 4811 RPM: Ross Peddlesden Acting State Director: Barry Reid Fax (08) 8638 4899 (Local Radio station, 639 ABC North & West) RPM: Andrew Male

[APPENDICES] ANNUAL REPORT PAGE 185 2001-2002 Renmark: ABC Elsternwick Centre Sale: Ral Ral Avenue 8 Gordon Street, 340 York Street Renmark SA 5341 ; Elsternwick VIC 3185; Sale VIC 3850 ; PO Box 20 10 Selwyn Street, PO Box 330 Renmark SA 5341; Elsterwick VIC 3185 Sale VIC 3850; Phone (08) 8586 1311 GPO Box 9994, Phone (03) 5143 5510 Fax (08) 8586 1399 Melbourne VIC 3001; Fax: (03) 5143 5599 (Local Radio station, Phone (03) 9524 2222 (Local Radio station, 1062 ABC Riverland) Fax (03) 9524 2504 ABC Gippsland) RPM: Bruce Mellett Melbourne: RPM: Debbie Bye Tasmania ABC Southbank Centre Shepparton: 120 Southbank Boulevard 265A Maude Street ABC Centre Southbank VIC 3006; Shepparton VIC 3630 ; Liverpool Street GPO Box 9994 PO Box 1922 Hobart TAS 7001; Melbourne VIC 3001; Shepparton VIC 3630; GPO Box 9994 Phone (03) 9626 1600 Phone (03) 5820 4011 Fax (03) 9626 1774 Hobart TAS 7001; Fax (03) 5820 4099 (Local Radio station, Phone (03) 6235 3333 (Local Radio Station, 774 ABC Melbourne) Fax: (03) 6235 3407 ABC Goulburn Murray) State Director: Robert J. Batten Local Radio Manager VIC: Tony Walker Warrnambool: Hobart: 166B Koroit Street ABC Centre Bendigo: 278 Napier Street Warrnambool VIC 3280 ; Liverpool Street PO Box 310 Hobart TAS 7001; Bendigo VIC 3550; PO Box 637 Warrnambool VIC 3280; GPO Box 9994 Bendigo VIC 3550; Phone (03) 5560 3111 Hobart TAS 7001; Phone (03) 5440 1711 Fax (03) 5560 3199 Phone (03) 6235 3333 Fax (03) 5440 1799 (Local Radio station, Fax (03) 6235 3407 (Local Radio station, ABC Central ABC Western Victoria) (Local Radio station, Victoria) RPM: Ian Jamieson 936 ABC Hobart) RPM: Jonathon Ridnell Wodonga: Local Radio Manager TAS: 1 High Street, Wodonga VIC 3690 Angie Nelson Horsham: Shop 3 PO Box 1063 Burnie: 148 Baillie Street Wodonga VIC 3690 81 Mount Street Horsham VIC 3400; Phone (02) 6024 2000 Burnie TAS 7320 ; PO Box 506 Fax (02) 6049 2098(admin) PO Box 533 Horsham VIC 3400; Fax (02) 6049 2099 Burnie TAS 7320; Phone (03) 5381 5311 (GenNews/prog) Phone (03) 6430 1211 Fax (03) 5381 5399 (Local Radio station, ABC Fax (03) 6430 1299 (Local Radio station, Gouldurn Murray) (Local Radio station, ABC Western Victoria) RPM: Neil Meaney ABC Northern Tasmania) Mildura: Western Australia Launceston: 73A Pine Ave 191 Adelaide Terrace 45 Ann Street Mildura VIC 3502; Perth WA 6000; Launceston TAS 7250 ; PO Box 5051 GPO Box 9994 PO Box 201 Mildura VIC 3502; Launceston TAS 7250; Phone (03) 5022 4511 Perth WA 6848; Phone (03) 6323 1011 Fax (03) 5022 4599 Phone (08) 9220 2700 Fax (03) 6323 1099 (Local Radio station, Fax (08) 9220 2899 (Local Radio station, ABC Mildura – Swan Hill) State Director: Geoff Duncan ABC Northern Tasmania) RPM: Victoria Adams Perth: Victoria Morwell: 191 Adelaide Terrace 20 George St Perth WA 6000; ABC Southbank Centre Morwell VIC 3840; GPO Box 9994 120 Southbank Boulevard PO Box 1109 Perth WA 6848; Southbank VIC 3006; Morwell Vic 3840 Phone (08) 9220 2700 GPO Box 9994 Phone (03) 5133 8425 Fax (08) 9220 2727 Melbourne VIC 3001; Fax (03) 5133 8421 (Local Radio station, Phone (03) 9626 1600 (Local Radio station, 720 ABC Perth) Fax (03) 9626 1601 ABC Gippsland) Local Radio Manager WA: State Director: Murray Green RPM: Debra Bye Steve Altham

ANNUAL REPORT PAGE 186 [APPENDICES] 2001-2002 Albany: Karratha: Jerusalem: 2 St Emilie Way; DeGrey Place 5th Floor Albany WA 6330; Karratha WA 6714 ; J.C.S. Building PO Box 489 PO Box 994 206 Jaffa Road Albany WA 6330; Karratha WA 6714; Jerusalem 91131 Israel; Phone (08) 9842 4011 Phone (08) 9183 5011 Phone +972 2 537 2908 Fax (08) 9842 4099 Fax (08) 9183 5099 Fax +972 2 537 3306 (Local Radio Station, (Local Radio station, Johannesburg: ABC South Coast) ABC North West) 3rd Floor RPM: John Cecil RPM: Paul Semple 1 Park Road Broome: Kununurra: Richmond Johannesburg 1/14 Napier Terrace 15 Sandalwood Street; 2092 South Africa; Broome WA 6725 ; Kununurra WA 6743; Phone +27 11 726 8636 PO Box 217 Phone (08) 9168 2773 (726 8676) Broome WA 6725; Fax (08) 9168 4399 Fax +27 11 726 8633 Phone (08) 9191 3011 (Local Radio station, ABC London: Fax (08) 9191 3099 Kimberley) 54 Portland Place (Local Radio station, ABC Overseas Offices: London W1B 1DY Kimberley) United Kingdom; Acting RPM: Greg Hayes Amman: Phone +44 20 7079 3200 Bunbury: PO Box 830256 Fax (Admin) +44 20 7079 3250 72 Wittenoom Street Amman Jordan; Fax (News) +44 20 7079 3252 Bunbury WA 6230; Phone +962 6 461 6130 Fax +962 6 461 6131 Moscow: PO Box 242 Kutuzovsky Prospekt Bunbury WA 6231; Auckland: Building 13, Apartment 113 Phone (08) 9792 2711 Level 3 Moscow 121248 Russia ; Fax (08) 9792 2799 TVNZ Phone +7095 974 8182 (Local Radio station, 100 Victoria St. West Fax +7095 974 8186 ABC South West) Auckland New Zealand; RPM: Ron Tait Phone +64 9 916 7928 New Delhi: Fax +64 9 916 7778 F-3/1 Vasant Vihar - First floor Esperance: New Delhi 110057 India; Port Authority Building Bangkok: Phone +91 11 615 4307 The Esplanade 518/5 Maneeya Centre Fax +91 11 614 2847 Esperance WA 6450; Penthouse - 17th floor Phone (08) 9071 5673 Ploenchit Road New York: Fax (08) 9071 5823 Pathumwan District 747 Third Avenue (Local Radio station, ABC Bangkok 10330 Thailand; Suite 8C Goldfields-Esperance) Phone +66 2 652 0595 New York NY 10017 RPM: Irene Montefiore Fax +66 2 254 8336 Phone +1 212 813 2495 Fax +1 212 813 2497 Geraldton: Beijing: 245 Marine Terrace 8-121 Qi Jia Yuan Diplomatic Port Moresby: Geraldton WA 6530 ; Compound Airvos Avenue PO Box 211 Chaoyang District GPO Box 779 Geraldton WA 6530; Beijing 100600 China; Port Moresby, Phone (08) 9923 4111 Phone +86 10 6532 6819 Papua New Guinea; Fax (08) 9923 4199 Fax +86 10 6532 2514 Phone +675 321 2666 (Local Radio station, (321 2827) (321 2503) Brussels: Fax +675 321 2131 ABC Midwest & Wheatbelt) International Press Centre RPM: Paul Thompson Post Box 1 Tokyo: Kalgoorlie: 1 Boulevard Charlemagne NHK Hoso Centre Quartz Centre - Unit 3 1041 Brussels Belgium; 2-2-1 Jinnan 353 Hannan Street Phone +32 2 282 0520 (282 0522) Shibuyaku Tokyo Kalgoorlie WA 6430; (282 0525) 150-8001 Japan; PO Box 125 Fax +32 2 282 0529 Phone +81 3 3469 8089 Fax +81 3 3468 8445 Kalgoorlie WA 6430; Jakarta: Phone (08) 9093 7011 Level 16 Deutche Bank Washington: Fax (08) 9093 7099 Jn Iman Bonjol 80 Suite 510 (Local Radio station, ABC Jakarta Pusat Indonesia; National Press Building Goldfields-Esperance) Phone +62 21 390 8123 529 14th Street NW RPM: Irene Montefiore Fax +62 21 390 8124 Washington DC 20045 USA; Phone +1 202 466 8575 Fax +1 202 626 5188

[APPENDICES] ANNUAL REPORT PAGE 187 2001-2002 Appendix 27 – ABC Shops

ABC Shops Cannington: Hobart: Shop 1016, Shop 209B, Centrepoint, Adelaide: Westfield Shoppingtown Carousel, 70 Murray Street, Shop 310, Level 3, Cannington WA 6107 Hobart TAS 7000 The Myer Centre, Phone: 08 9451 6352 Phone: 03 6235 3648 Adelaide SA 5000 Fax: 08 9451 4287 Fax: 03 6235 3649 Phone: 08 8410 0567 Fax: 8410 0585 Castle Hill: Indooroopilly: Shop 28, Shop 3017, Booragoon: Castle Towers Shopping Centre, Westfield Indooroopilly, Shop 75, Castle Hill NSW 2154 Indooroopilly QLD 4068 Garden City Shopping Centre, Phone: 02 9899 3273 Phone: 07 3878 9923 Booragoon WA 6154 Fax: 02 9899 1352 Fax: 07 3878 9931 Phone: 08 9315 9289 Fax: 08 9315 9402 Chadstone: Loganholme: Shop B53, Lower Mall, Shop T72, Brisbane: Chadstone Shopping Centre, Hyperdome Shopping Centre, Shop 240, Level 2, Chadstone VIC 3148 Loganholme QLD 4129 The Myer Centre, Phone: 03 9524 2205 Phone: 07 3806 5904 Brisbane QLD 4000 Fax: 03 9563 3510 Fax: 07 3806 5934 Phone: 07 3377 5455 Fax: 07 3221 1516 Chatswood: Maribyrnong: Shop 350, Level 3, Shop 2072, Broadbeach: Westfield Shoppingtown, Highpoint Shopping Centre, Shop 139A Boston Way, Chatswood NSW 2067 Maribyrnong VIC 3032 Pacific Fair Shopping Centre, Phone: 02 9950 3148 Phone: 03 9317 4652 Broadbeach QLD 4218 Fax: 02 9950 3149 Fax: 03 9317 4653 Phone: 07 55754 231 Fax: 07 55720 084 Cheltenham: Melbourne: Shop 3026, Shop 28, Galleria Level, Brookvale: Westfield Shoppingtown Galleria Shopping Plaza, Shop 110, Level 1, Southlands, Melbourne VIC 3000 Warringah Mall Shopping Centre, Cheltenham VIC 3192 Phone: 03 9626 1167 Brookvale NSW 2100 Phone: 03 9583 5589 Fax: 03 9602 5221 Phone: 02 9905 3758 Fax: 03 9583 6175 Fax: 02 9905 7198 Miranda: Chermside: Shop 1087/88, Level 1, Burwood: Shop 253, Westfield Shoppingtown, Shop 204, Westfield Shoppingtown, Miranda NSW 2228 Westfield Shoppingtown, Chermside QLD 4032 Phone: 02 9524 4289 Burwood NSW 2134 Phone: 07 3359 1378 Fax: 02 9524 8153 Phone: 02 9744 5172 Fax: 07 3359 2543 Fax: 02 9744 6179 Modbury: Darwin: Shop 200, Westfield Shoppingtown Campbelltown: Shop 245, Casuarina Square, Tea Tree Plaza, Modbury SA 5092 Shop U32, Casuarina NT 0810 Phone: 08 8396 0000 Macarthur Square, Phone: 08 8927 8788 Fax: 08 8396 0930 Campbelltown NSW 2560 Fax: 08 8927 1291 Phone: 02 4626 8624 Morley: Fax: 02 4626 4027 Preston: Shop 173, Level 1, Shop K28, Level 1, The Galleria Morley, Canberra: Northlands Shopping Centre, Walter Road, Morley WA 6062 Shop CF12, East Preston VIC 3072 Phone: 08 9276 7673 Canberra Centre, ACT 2600 Phone: 03 9471 4863 Fax: 08 9276 6286 Phone: 02 6247 2941 Fax: 03 9471 4864 Fax: 02 6275 4567 Newcastle: Erina: Shop 205, Carindale: Shop T46, The Boardwalk, Upper Level, Charlestown Shop 2063, Westfield Carindale, Erina Fair, Erina NSW 2250 Shopping Square, Carindale QLD 4152 Phone: 02 43676 892 Charlestown NSW 2290 Phone: 07 3398 1606 Fax: 02 43654 986 Phone: 02 4943 9763 Fax: 07 3843 1534 Fax: 02 4943 8460

ANNUAL REPORT PAGE 188 [APPENDICES] 2001-2002 North Ryde: Parramatta: Ringwood: Shop 417, Shop 3038 Level 3, Shop L60, Macquarie Shopping Centre, Westfield Shoppingtown, Eastland Shopping Centre, North Ryde NSW 2113 Parramatta NSW 2150 Ringwood VIC 3134 Phone: 02 9878 4253 Phone: 02 9635 9922 Phone: 03 9879 5094 Fax: 02 9878 5218 Fax: 02 9891 5668 Fax: 03 9879 5616 Oaklands Park: Penrith: Sydney: Shop 2047, Level 2, Shop 37, Ground Level, Shop 48, The Albert Walk, Westfield Shoppingtown Marion, Penrith Plaza, Penrith NSW 2750 Queen Victoria Building, Oaklands Park SA 5046 Phone: 02 4721 8299 Sydney NSW 2000 Phone: 08 8298 6350 Fax: 02 4721 8159 Phone: 02 9333 1635 Fax: 08 8298 6352 Perth: Fax: 02 9261 4347 Order Centre: Shop 60, Gallery Level, Ultimo: Level 1, 10 Campbell Street, Carillon City Arcade, The Foyer, Ultimo Centre, Artarmon NSW 2064 Perth WA 6000 700 Harris Street, Phone: 1300 360 111 Phone: 08 9321 6852 Ultimo NSW 2007 Fax: 1300 360 150 Fax: 08 9481 7858 Phone: 02 9333 2055 Fax: 02 9333 1240

[APPENDICES] ANNUAL REPORT PAGE 189 2001-2002 Index

A C ABC Asia Pacific 2, 5, 6, 8, 15, 26, 28, 36, 47, 63-65, Charter 2, 4, 15, 16, 20, 23, 28, 66, 93, 94, 160 66, 78, 84, 94, 99, 148, 190 Children’s see also ABC Kids 5, 15, 16, 24, 27, 32-35, 44, ABC Board 8, 10, 13, 14, 16, 20, 22, 24, 86, 87,90, 93, 52, 53, 57-62, 65, 75, 76, 83, 145-147, 160, 161 149-150, 162, 163 Classic FM see ABC Classic FM ABC Centres 5, 82 Code of Practice 23, 29, 92, 150, 155, 160, 163 ABC Classic FM 5, 6 ,7, 11, 27, 30, 32, 41, 42, 43, 45, 49, Comedy 5, 24, 27, 32, 34, 43, 44, 49, 145-147 50, 82, 103 Community 4, 6, 16-19, 24-26, 31-35, 41, 42, 46, 49, 53, 58, 60, ABC Enterprises 3, 5, 13, 36, 61, 72, 82-83, 84,148, 151, 70, 86, 97, 102, 150, 155, 159, 160 167, 193 Complaints – see also Audience 14, 16, 23, 29, 32, 41, 64, ABC Kids 15, 26, 57, 72, 93, 95, 102 91-93, 154-155, 159, 161, 163 ABC NewsRadio 24, 26, 31, 33, 42, 43, 44, 49, 147 Consultants 123, 152 ABC offices 183-189 Content analysis see also Genre 3, 4, 145-147 ABC Shops 5, 13, 82, 93, 155, 188-189 Cost of services 38 Accountability 14, 22, 23, 41, 85, 153 Cross media content 42-44, 60, 62, 78, 80, 88 Advertising 89, 153 Advisory Council 10, 25, 93, 150, 152, 155, 157-158 D Application of funds 36, 37 Digital 3-6, 11, 14-16, 25-26, 36-37, 41, 43, 57, 62, 72, 74, 80, 81, 95-100, 102, 150 Appropriation 36, 37, 86, 111, 117, 118, 119, 120-124, 143 Directors’ Statement 14-17 Archives 67, 79, 80, 148, 150, 119 Disability Strategy 154 Arts and culture 45, 52, 58, 59, 145, 146, 147 Discretionary Grants 152 Audience and Consumer Affairs 23, 26, 32, 90, 91 Distinctive/ness 2, 5, 27, 31, 41, 42, 44, 63, 79 Audience – Documentary 4, 26, 34, 52-55, 65, 67, 76, 79, 83, 145-147, appreciation 29, 31, 18 157, 160 contact 70, 91, 163 Drama 5, 12, 21, 25, 27, 32, 34, 43-45, 52, 54, 72, 75-76, participation 58 145-147, 159-160 reach and share 25, 28, 30, 31, 41, 47, 48, 49, 51, 59 E Audience Research 25, 49, 77 Ecologically sustainable development 157 Audio streaming/on demand 26, 33, 43 Editorial Policies 2, 16, 23, 29, 91, 93, 149, 150, 155, 163 Audit Subcommittee 22, 28, 149, 150-151 Education 4, 5, 19, 27, 32, 34-35, 44, 47-48, 55, 59, 63-65, 73, Australian Broadcasting Authority (ABA) 92, 163,174, 191 78, 145-147, 157 Australian National Audit Office (ANAO) 20, 28, 41, 84, 90, Efficiency 29, 39-41, 69, 85, 89, 151 105, 140, 149, 150, 151, 152 Election coverage 3, 46, 53, 61, 66-67, 70, 75, 92, 96 Australian content 14, 27, 31, 33, 34, 41, 43, 45, 51, 52, 72, 74 Enterprises – see ABC Enterprises Awards 32, 53, 56, 59, 61, 68, 69, 73, 83, 164-168 Equity and Diversity 87, 154 B Executive Directors 10, 11-13, 20, 21, 25, 28, 90, 148 Balance 2, 14, 19, 71, 92, 161, 162 Benchmarking 22, 29, 39-40, 185 Bias 70, 71, 92 Board 1, 209, 10, 13, 14-17, 20-23, 24, 25, 28, 29, 85, 87, 90, 93, 103, 149-151 Broadband 3, 5, 26, 32, 33, 35, 41, 58, 59, 61-62, 80, 96 Bushfires 4, 46

ANNUAL REPORT PAGE 190 [INDEX] 2001-2002 F M Facilities 6, 16-17, 72-75, 85-86, 95 Managing Director 3-4, 8-10, 14, 17, 20-22, 25, 41, 87, 90, Factual 5, 32,34,44,54-55, 72, 75-76, 81, 92, 145-147 93-94, 108, 137, 139, 148-149, 183 Financial Outcomes 36 Market Research 144,153 Five year analysis 38 Merchandising 83, 123 Fly 3, 15, 26, 27, 57, 61, 72, 76, 95, 102, 158, 159 Multichannel(s), multichannelling 3, 5, 16, 26, 37, 57, 72, 148, 159 Footprint 47, 64 Music 3, 27, 31, 32, 35 Fraud control 22, 150, 151 Music publishing 83 Freedom of Information 91, 159 Funding 15, 16, 24, 29, 36-37, 41-42, 44, 47, 60, 63, 75, 80, N 85-86, 90, 102 National Interest Initiatives 24, 29, 42, 44, 60, 66 G New programs 15, 29, 42, 45, 53, 56, 66, 75 Genre diversity 31-35, 41, 44, 52, 59, 72, 145-147 O H Occupational Health and Safety 85, 153 Human Resources 12, 74, 87, 153, 156 Organisation structure 13 Organisational capability 28 I Outcomes and Outputs 25, 27, 30-35 Indemnities 152 Outcome 1 30-35, 42, 51, 58, 63, 66, 72, 75, 79, 82, 84, 87, Independent Audit Report 105-106 95, 142 Independent Complaints Review (ICRP) 29, 92, 93, 159 Outcome 2 98-101, 142 Indigenous 5, 24, 27, 34-35, 45, 55, 59, 87-88, 145-147, 160 Outcome 3 102, 142 Indonesian audience survey 47-48 P Industry – Issues 14, 21, 33, 51, 62, 90, 91, 97 Performance – 154 recognition 35, 41, 58, 59, 61, 62, 97 management 85, 88, 149 Interactive 5, 26, 58-62, 79, 102 pay 144 Internal audit 22, 149 Platforms 5, 25, 35, 42, 44, 51, 58, 61-62, 64, 66, 79-80, 93 International benchmarking – see Benchmarking Program hours transmitted 33-34, 51, 145-146 International services - see also Radio Australia and ABC Asia Pacific 3, 5, 14, 15, 26, 28, 32, 95, 99 Programs and Services 5-7, 32, 155 Program sales 69, 72, 148 J Property 83, 85-86 Judicial decisions 152 Publishing 60, 168 K Q Kids channel – see ABC Kids 3, 16, 26, 57, 72, 83, 93, 95, 102 L Legal Services 80, 84, 148, 164 Library Services 79-80, 148, 150 Local Radio 11, 25-27, 30, 32, 42-46, 49-50, 52, 60, 66, 68, 76-77, 82, 85, 99-101

[INDEX] ANNUAL REPORT PAGE 191 2001-2002 R U Radio Australia 3-6, 15, 26-28, 32-33, 42-43, 46-50, 63, 65, 69, 94, 98-99, 142, 147-148, 166, 182 V Radio National 4-6, 8, 11, 25-27, 30, 32, 42-43, 45, 49-50, 76, Value for money 14, 20, 29, 41, 151 90, 98, 100-101, 165, 177, 182, 185 Video 20, 43, 62, 69, 82-83, 94-96, 150-151, 154, 161, 166-168 Reception 92, 98, 181 Vision, Mission and Values 2 Recruitment 15, 89, 151, 154 W Relevance 25, 63, 161 Workplace reform 66, 88 Regional and rural 24, 44, 60, 81, 91 Retail 13, 82, 88, 148, 151, 155 X Risk management 22, 28, 84, 153 Y S Z Science 5, 9, 22, 32, 34, 35, 44, 55-56, 58-59, 76, 78, 94, 145-147, 151, 164, 168 Service Commitment 93, 156, 163 Seventy year anniversary 17 Short message service (SMS) 35, 62 Significant events 3-4 Source of funds 36 Sport 5, 10, 32, 34-35, 44-46, 56, 59, 71, 73-74, 92, 96, 145-147, 157-158, 162, 164, 164-167 Staff profile 156 Subsidiaries 103-104 Symphony Orchestras 103 T Tax Equivalent 151 Training 43, 74, 84, 85, 87, 96 Transmission 98, 99 Transmitters – analog television 168 BRACS 174 digital television 168, 174 domestic shortwave 191 radio 175 radio Australia 182 SBRS 174-175, 181-182 statistics 175, 182 Triennial funding 41 Triple J 5, 6, 22-23, 26-27, 30, 32-33,42-43, 45-46, 49-50, 62, 77, 83, 98, 100-101, 147, 151, 164-167, 180-182

ANNUAL REPORT PAGE 192 [INDEX] 2001-2002 31329 ABC Covers 24/10/02 10:57 AM Page 2

Contents The ABC Charter

Letter of Transmittal 1 Section 6 of the Australian (ii) the standards from time to time ABC Vision, Mission and Values 2 Broadcasting Act 1983 determined by the Australian Significant Events 3 Broadcasting Authority (ABA) in Programs and Services 5 (1) The functions of the Corporation are – respect of broadcasting services; Board of Directors 8 (a) to provide within Australia innovative and (iii) the responsibility of the Corporation ABC Advisory Council 10 comprehensive broadcasting services of as the provider of an independent Executive Directors 11 a high standard as part of the Australian national broadcasting service ABC Organisation Chart 13 broadcasting system consisting of to provide a balance between Board of Directors Statement 14 national, commercial and community broadcasting programs of wide Audience Appreciation 18 sectors and, without limiting the generality appeal and specialised broadcasting Corporate Governance 20 of the foregoing, to provide: programs; National Interest Initiatives 24 Corporate Plan Performance Summary 25 (i) broadcasting programs that contribute (iv) the multicultural character of the Outcome 1 30 to a sense of national identity and Australian community; and Financial Summary 36 inform and entertain, and reflect the (v) in connection with the provision International Benchmarking 39 cultural diversity of, the Australian of broadcasting programs of The Year Ahead 41 community; an educational nature – the Radio 42 (ii) broadcasting programs of an responsibilities of the States in Television 51 educational nature; relation to education; and New Media 58 (b) to transmit to countries outside Australia ABC Asia Pacific 63 (b) the Corporation shall take all such broadcasting programs of news, current News and Current Affairs 66 measures, being measures consistent affairs, entertainment and cultural Production Resources 72 with the obligations of the Corporation enrichment that will: Development 75 under paragraph (a), as, in the opinion of Content Rights Management 79 (i) encourage awareness of Australia and the Board, will be conducive to the full Enterprises 82 an international understanding of development by the Corporation of Financial Services 84 Australian attitudes on world affairs; and suitable broadcasting programs. Human Resources 87 (ii) enable Australian citizens living or (3) The functions of the Corporation under Corporate Affairs 90 travelling outside Australia to obtain subsection (1) and the duties imposed on Technology and Distribution 95 information about Australian affairs and the Corporation under subsection Outcome 2 98 Australian attitudes on world affairs; and (2) constitute the Charter of the Outcome 3 102 Corporation. Subsidiaries 103 (c) to encourage and promote the musical, Independent Audit report 105 dramatic and other performing arts in (4) Nothing in this Section shall be taken Financial Statements 107 Australia. to impose on the Corporation a duty that Appendices 144 is enforceable by proceedings in a court. (2) In the provision by the Corporation of its broadcasting services within Australia –

(a) the Corporation shall take account of –

(i) the broadcasting services provided by the commercial and community sectors of the Australian broadcasting system;

Designed and produced by Penfold Buscombe 31329 ABC Covers 24/10/02 10:57 AM Page 1 NULRPR 01 2002 2001- REPORT ANNUAL AUSTRALIAN BROADCASTINGCORPORATION

ANNUAL REPORT 2001- 2002