Neighborhood Services Office
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Neighborhood Services Office 214 N. Hogan Street, 5th Floor Jacksonville, FL 32202 Phone: (904) 255-8250 coj.net/departments/neighborhoods/neighborhood-services-office Last Revised March 2018 Neighborhood Organizations Serving Jacksonville Block by Block – beginning with you. This Neighborhood Organization Toolkit is designed to help neighbors “create an association to represent their area” and “foster a spirit of community”. The Toolkit includes basic steps to begin and maintain a neighborhood organization. In addition, hands-on advice and personal assistance is available from the Neighborhood Services Office at 255-8250. The history of the City of Jacksonville Neighborhood Organizations dates back to 1995 when City Council approved Ordinance 95-247-106 which created the Neighborhood Bill of Rights. Later, the inspiration for the design of this Toolkit was taken from the Spring 2003 JCCI Study “Neighborhoods at the Tipping Point.” The first section is intended to assist with the development of the organization; how to begin the process and make decisions to help the community move forward. The second section is designed to assess the community; what the residents have to offer and identifying the neighborhood issues that need attention. The third section is the call to action; how to keep residents engaged in their community and contacts to call when you need help. Once the Neighborhood Organization has been formed, there are various opportunities to get involved with city government though the Citizen Planning Advisory Committee (CPAC) and the Sheriff’s Watch, to name a couple. Several of our City Council Members started their involvement with local government through the CPAC. The City of Jacksonville is committed to improve the quality of life in each neighborhood. Through coordinated outreach efforts, it is our goal to open the lines of communication between government and Jacksonville's many diverse neighborhoods. We serve Jacksonville block by block – beginning with you. 1 Neighborhood Services Office | 904-255-8250 | [email protected] TABLE OF CONTENTS Organize • Before You Begin 3 • Types of Organizations 3 • Benefits of a Neighborhood Organization 4 • Have a Meeting (steps) 5 • Running Successful Meetings 8 • Develop and Maintain the Organization 8 • Officers, Board Members and Committees 9 • Create a Formal Organization 11 • Advantages and Disadvantages of Incorporating 12 Samples • Sample Flyer – First Meeting 14 • Sample Agenda for First Meeting 15 • Sample Agenda for Typical Meeting 16 • Robert’s Rules of Order – Short Summary 17 • Sample By-Laws 19 Assessment • Why People Get Involved 29 • Asset Based Community Development 29 • Find the Right Role 30 • Activities 30 • 50 Great Neighborhood Events Ideas 32 • Follow Up On 50 Great Neighborhood Events Ideas 35 • Choosing Issues and Projects 35 • Neighborhood Asset List 36 • Barriers to Involvement 37 • Incentives to Involvement Housing • Addressing the Myths of Affordable Housing 39 Call • Call 42 • Solid Waste Standards 44 • Citizens Planning Advisory Committee (CPAC) Information 47 -• 630 CITY 51 • MyJAX app 53 • Sheriff’s Watch 54 • My One Thing Challenge 56 • Municipal Code Compliance 57 • Clean It Up Green it Up 59 • Litter – Illegal Sign Enforcement 62 • Guide to Junk and Abandon Vehicles 64 • Office of Consumer Affairs 66 • Environmental Quality Division 67 • Mosquito Control 68 • Thanks to Our Partners 69 • Useful Web Sites 70 2 Neighborhood Services Office | 904-255-8250 | [email protected] Organize Before you Begin First conduct some research. Find out whether an active organization exists in your neighborhood. Contact the property developer or management company for a homeowner’s or condo association, or check the City’s Directory of Neighborhood Organizations. This directory is available at on the Neighborhood Services Office section of the City’s website (Directory of Neighborhood Organizations) or call 904-255-8250. The Directory is a voluntary list and Neighborhoods are responsible for registering their organization and maintaining up-to-date information. If an organization does exist, it is typically better to join forces rather than start a new group. Types of Neighborhood Organizations As defined by Florida Statutes, homeowners’ association “means a Florida corporation responsible for the operation of a community in which the voting membership is made up of parcel owners or their agents, or a combination thereof, and is authorized to impose assessments that, if unpaid, may become a lien on the parcel.” Homeowners Associations Homeowner associations (HOAs) are typically created when a residential subdivision is first developed, are private entities with rules defined by Florida Statutes, Chapter 720. The developer usually turns the homeowners’ association over to the homeowners once a prescribed percentage of units are sold. As a condition of purchasing a home in the subdivision, buyers become members of the HOA. They are assessed annual dues or fees, and are required to abide by the covenants, conditions and restrictions that come with the property deed. Homeowners associations maintain and operate community property, enforce deed restrictions and architectural standards, sponsor recreational activities, and foster communication among members. When there is a violation of a covenant, condition or restriction, it is up to the officers of the HOA to take enforcement action. Usually, the violator receives a notice for the infraction and is given a deadline by which it must be corrected. If the violator refuses, then the HOA can initiate a lawsuit to compel compliance. Neighborhood Associations Neighborhood associations are voluntary, non-profit membership organizations formed by residents of a subdivision or of a neighborhood. Everyone within the boundary of a neighborhood association is automatically a member. Participation in neighborhood association activities and events are purely voluntary. Unlike homeowners associations, neighborhood association dues are not mandatory. Neighborhood associations elect their own officers, determine their own priorities and decide how often they want to meet. Typically, neighborhood associations are formed to enhance and preserve the quality of the neighborhood. 3 Neighborhood Services Office | 904-255-8250 | [email protected] Neighborhood associations benefit the community by providing a channel through which neighborhood goals can be met. They offer unity and a means of communication, and a neighborhood voice that can influence what happens in surrounding areas. They can also provide an effective link with city government and other groups. Benefits of a Neighborhood Organization To help make your case to your neighbors, the following are benefits of forming a neighborhood organization. • Get to know the people who live in the neighborhood • Stay informed of local issues and nearby development projects • Preserve and improve the community’s overall appearance through a neighborhood improvement programs like neighborhood cleanups, neighborhood entrance improvements and maintenance, yard of the month contests, common area upkeep or other activities • Educate and remind homeowners of the requirements mandated by the Declaration of Covenants and Restrictions (applicable for deed-restricted community/homeowner’s/townhomes/condo association) • Establish committees to ensure that agreed upon neighborhood standards are maintained (this could be listed in the bylaws of mandated documents if this is a homeowner’s/condo association) • Obtain easier access to city government through the appointment of one member and one alternate to represent your neighborhood to the Citizens Planning Advisory Committee (CPAC) (see page 46 for CPAC information) • Stay informed about community safety and share safety concerns through by appointing a member to represent your neighborhood at the Jacksonville Sheriff’s Watch meetings • Provide services to the residents: newsletters, activities, a forum to discuss neighborhood issues and concerns • Be the hub for information and literature about the city, the district and the community. Remember: nothing can be placed in mail boxes except mail affixed with U.S. Postage. Email is quick and easy. • Relay neighborhood problems and concerns to the appropriate city departments, public or private agencies when necessary • Speak with a unified voice to request and secure services from city government • Develop and maintain relationships with City Council representatives, city staff, non-profit agencies • Address neighborhood problems such as traffic, trash, municipal code and zoning enforcement issues • Sponsor crime prevention programs like Neighborhood Watch and National Night Out • Plan activities to build a sense of community and provide opportunities for neighbors to meet each other; such as picnics, block parties, neighborhood cleanups, holiday gatherings 4 Neighborhood Services Office | 904-255-8250 | [email protected] Have a Meeting Step 1: Core Group Depending on the type of organization the neighborhood decides to form, the steps may vary slightly. But for the most part, an organization can get started by following these steps. A small group of committed neighbors is needed to form the organizing committee. The number of people may depend on the size of the area to be organized or the boundaries of the neighborhood. Getting this initial group of people involved may require going door-to-door or creating a flyer stating concerns in the neighborhood