3Com Buyer's Guidemarch 2002

3Com Buyer’s Guide March 2002

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PRODUCT SECTIONS NAVIGATION 1 Cabling Products Using This Guide: How to navigate this electronic book 2 DSL Routers Detailed Table of Contents 3 Firewalls, Webcaches, Load Balancers, and Print Servers REFERENCE 4 Hubs Appendix A: Products by Family Brand 5 Internet Access Gateways and LAN Modems Appendix B: Products by Technology 6 Network Interface Cards Appendix C: 3Com Hardware Warranties 7 Network Jacks Index A: Part Number Index 8 Network Management Index B: Product and Subject Index 9 Redundant Power Systems 10 Switches FYI 11 Telephone Systems About 3Com 12 Wireless and Mobile Products Credits, Circulation, and Copyright 13 Customer Service

For up-to-the-minute information about networking products, technologies, and related topics, visitwww.3com.com our website at:

This catalog focuses on 3Com products and services for small to midsize businesses and enterprise sites. For information about 3Com CommWorks service provider offerings, visit www.commworks.com. Using This Guide

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This electronic 3Com Buyer's Guide provides several navigation tools designed to make it fast and easy for you to find the information you want.

Bookmarks at the upper left of your screen give you one-click access to the sections in the guide. Click on the triangles next to the bookmark entries to see expanded (nested) listings.

Text in purple type indicates a link to a related page or section in the guide, or a link to a web page.

3Com Buyer's Guide intro page contains a brief Table of Contents with links to sections in the guide. From this intro page you can link to a Detailed Table of Contents with a page-by-page listing of everything in the guide, along with links. A section-specific table of contents with links is also located on the first page of each product section.

Reference aids that you can link to from Bookmarks or the Introduction page include Appendix A: Products by Family Brand; Appendix B: Products by Technology; Appendix C: 3Com Hardware Warranties; Index A: Part Number Index; and Index B: Product and Subject Index.

For web-based information about 3Com products, support, and related topics, click on any of the www.3com.com links in the guide. Contents

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SECTION 1 CABLING PRODUCTS ...... 1-1

Wireless Bluetooth USB Adapter Cables ...... 1-2 LAN CompactFlash Card Cables ...... 1-2 10/100 LAN+56K Global Modem PC Card Cables ...... 1-2 CardBus LAN PC Card Cables ...... 1-3 16-Bit LAN PC Card Cables ...... 1-3 Hub and Switch Cables ...... 1-4 Redundant Power Supply Cables ...... 1-5

SECTION 2 DSL ROUTERS...... 2-1

3Com OfficeConnect Remote 812 ADSL Router ...... 2-2 3Com OfficeConnect Remote 612 ADSL Router ...... 2-3

SECTION 3 FIREWALLS, WEBCACHES, LOAD BALANCERS, AND PRINT SERVERS ...... 3-1

3Com Firewalls, Webcaches, Load Balancers, and Print Servers at a Glance ...... 3-2

Firewalls and Filters 3Com SuperStack 3 Firewall and Website Filter ...... 3-4 3Com SuperStack 3 Firewall Website Filter ...... 3-5 3Com OfficeConnect Internet Firewalls and Website Filter ...... 3-6 3Com OfficeConnect Website Filter ...... 3-7 3Com OfficeConnect VPN Upgrade ...... 3-7 3Com Embedded Firewall ...... 3-8 Technology from 3Com: An Internet, VPN, and LAN Security Architecture ...... 3-9

Webcaches 3Com SuperStack 3 Webcache Family ...... 3-10 Technology from 3Com: Faster Application Response for Users...... 3-11

Server Load Balancers 3Com SuperStack 3 Server Load Balancer Family ...... 3-12

Print Servers HP JetDirect OfficeConnect Print Servers...... 3-13

3COM BUYER’S GUIDE March 2002 Table of Contents iii Contents

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SECTION 4 HUBS ...... 4-1

3Com Hubs at a Glance...... 4-2

Managed Fast Ethernet and Ethernet Hubs 3Com SuperStack II Dual Speed Hub 500 ...... 4-3 3Com SuperStack II Dual Speed Hub 500 Management Module ...... 4-4 3Com SuperStack II Dual Speed Hub 500 Distance Extender Modules ...... 4-4 3Com SuperStack II PS Hub 40 ...... 4-5

Unmanaged Fast Ethernet and Ethernet Hubs 3Com SuperStack 3 Baseline Hub Family ...... 4-6 Technology from 3Com: Shared 10/100 Ethernet Migration...... 4-7 3Com OfficeConnect Dual Speed Hubs ...... 4-8 3Com OfficeConnect Ethernet Hubs...... 4-9 3Com OfficeConnect Power Adapter Compatibility Table ...... 4-10

Transceiver Interface Modules 3Com Transceiver Interface Modules...... 4-11

SECTION 5 INTERNET ACCESS GATEWAYS AND LAN MODEMS ...... 5-1

3Com Internet Access Gateways and LAN Modems at a Glance ...... 5-2

Broadband Internet Access Gateways 3Com OfficeConnect Cable/DSL Gateways ...... 5-3

ISDN and 56K LAN Modems 3Com OfficeConnect ISDN LAN Modems ...... 5-4 3Com OfficeConnect Dual 56K and 56K LAN Modems ...... 5-5 Technology from 3Com: Putting Your Office Users Online...... 5-6

3COM BUYER’S GUIDE March 2002 Table of Contents iv Contents

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SECTION 6 NETWORK INTERFACE CARDS ...... 6-1

3Com Network Interface Cards at a Glance...... 6-2 Technology from 3Com: Why a Server NIC?...... 6-4

Gigabit Ethernet NICs 3Com Gigabit Ethernet Network Interface Cards ...... 6-5 3Com Gigabit Network Interface Card ...... 6-6 3Com Gigabit Server Network Interface Cards ...... 6-7 3Com Gigabit Server Network Interface Cards with Memory...... 6-8 3Com Gigabit Fiber-LX Server Network Interface Card 710026 with Memory...... 6-9 Technology from 3Com: Network Edge Security ...... 6-10

Fast Ethernet NICs 3Com Fast Ethernet Network Interface Cards ...... 6-11 3Com Secure Network Interface Cards ...... 6-12 3Com 10/100 Server Network Interface Cards...... 6-13 3Com 10/100 and 100 Network Interface Cards ...... 6-14 3Com OfficeConnect Fast Ethernet Network Interface Card ...... 6-15 Technology from 3Com: Effortless Networking from 3Com...... 6-16

Ethernet NICs 3Com 10 PCI Fiber Network Interface Card ...... 6-17

Software Compatibility Tables...... 6-18 Gigabit Ethernet Network Interface Cards ...... 6-18 Fast Ethernet and Ethernet Network Interface Cards ...... 6-19

SECTION 7 NETWORK JACKS...... 7-1

3Com NJ100 Network Jack...... 7-2 Technology from 3Com: The Future of Desktop Networking...... 7-3 3Com Network Jack Power Supplies ...... 7-4 3Com Network Jack Accessories...... 7-5

3COM BUYER’S GUIDE March 2002 Table of Contents v Contents

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SECTION 8 NETWORK MANAGEMENT ...... 8-1

3Com Network Management at a Glance...... 8-2

Network Management Software 3Com Network Supervisor ...... 8-4 3Com Network Supervisor Capabilities Overview ...... 8-5 3Com Network Supervisor Advanced Package ...... 8-7 3Com Integration Kit for HP OpenView ...... 8-8

Desktop Management Tools 3Com Managed PC Boot Agent ...... 8-9

SECTION 9 REDUNDANT POWER SYSTEMS ...... 9-1

3Com SuperStack Advanced Redundant Power Systems...... 9-2 Advanced Redundant Power System Power Module Compatibility Table...... 9-3 3Com SuperStack Advanced Redundant Power System Management Module ...... 9-4

3COM BUYER’S GUIDE March 2002 Table of Contents vi Contents

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SECTION 10 SWITCHES...... 10-1

3Com Switches at a Glance ...... 10-2 3Com Modular Switch Starter Kits Overview ...... 10-2 3Com Switch 4007 and Switch 4007R Starter Kit Detail...... 10-3 3Com Switch 4005 Starter Kit Detail ...... 10-3 Gigabit Interface Converter (GBIC) Switch Module Matrix ...... 10-4 Gigabit Ethernet Switches ...... 10-5 Fast Ethernet and Ethernet Switches...... 10-6

Modular Switches 3Com Switch 4007 and Switch 4007R ...... 10-8 3Com Switch 4007 Fast Ethernet Switch Modules...... 10-9 3Com Switch 4007 Gigabit Ethernet Switch Modules and GBICs ...... 10-9 3Com Switch 4007 Fabrics ...... 10-10 3Com Switch 4007 Management Module...... 10-10 3Com Switch 4005...... 10-11 3Com Switch 4005 Fast Ethernet Switch Modules...... 10-12 3Com Switch 4005 Gigabit Ethernet Switch Modules and GBICs ...... 10-12 3Com Switch 4005 Switch Fabric/Management Module...... 10-13

Gigabit Ethernet Switches 3Com SuperStack 3 Switch 4950...... 10-14 3Com SuperStack 3 Switch 4924...... 10-15 3Com SuperStack 3 Switch 4900 and Switch 4900 SX ...... 10-16 3Com SuperStack 3 Switch 4900 Modules ...... 10-17 3Com SuperStack 3 Baseline 10/100/1000 Switch ...... 10-18

Fast Ethernet and Ethernet Switches 3Com SuperStack 3 Switch 4400 Family...... 10-19 3Com SuperStack 3 Switch 4400 Fast Ethernet and Gigabit Ethernet Modules ..10-20 3Com SuperStack 3 Switch 4300...... 10-21 3Com SuperStack 3 Switch 4300 Fast Ethernet and Gigabit Ethernet Modules ..10-22 3Com SuperStack 3 Switch 3300 Family...... 10-23 3Com SuperStack II Switch 1100 Family ...... 10-24 3Com SuperStack II Switch Matrix Module and Matrix Cable ...... 10-25 3Com SuperStack II Switch 100BASE-FX Modules ...... 10-25 3Com SuperStack II Switch Layer 3 Module...... 10-26 3Com SuperStack II Switch 1000BASE-LX, 1000BASE-SX, and 1000BASE-T Modules ...... 10-26 3Com SuperStack 3 Baseline 10/100 Switches...... 10-27 3Com OfficeConnect Switches ...... 10-28

3COM BUYER’S GUIDE March 2002 Table of Contents vii Contents

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SECTION 11 TELEPHONE SYSTEMS...... 11-1

3Com Telephone Systems at a Glance...... 11-2 Technology from 3Com: The Integrated Voice-Data Architecture ...... 11-3

Networked Telephony Solutions 3Com SuperStack 3 NBX Networked Telephony Solution...... 11-4 3Com NBX 100 Communications System ...... 11-5 3Com NBX 25 Communications System ...... 11-6 Technology from 3Com: 3Com Networked Telephony: Proven Business Solutions ...... 11-7

Hardware Components for 3Com NBX Networked Telephony Solutions...... 11-8 3Com NBX Business Phones ...... 11-9 3Com NBX 2101 Basic Phone...... 11-10 3Com NBX 1105 Attendant Console...... 11-11 3Com NBX PSTN Interface Cards...... 11-12 3Com NBX 10BASE-T Hub Card ...... 11-12 3Com NBX Analog Device Connectivity...... 11-12 3Com Ethernet Power Source...... 11-13 3Com NBX Power Adapter Kit...... 11-13 Technology from 3Com: On-Board and Off-Board Applications Software...... 11-14

Software Licenses for 3Com NBX Networked Telephony Solutions...... 11-15 3Com NBX IP License Suite...... 11-16 3Com NBX IP Virtual Tie Line Licenses ...... 11-17 3Com NBX ConneXtions H.323 Gateway ...... 11-17 3Com NBX WAV Application Ports ...... 11-18 3Com NBX Voicemail License Upgrades...... 11-19 3Com NBX VPIM Multisite Messaging Exchange Licenses ...... 11-20 3Com NBX 3rd-Party Messaging Licenses ...... 11-20 3Com NBX Complement Attendant Site License...... 11-21 3Com NBX pcXset PC Client Software...... 11-21 Technology from 3Com: Business Applications Software...... 11-22 3Com NBX Unified Communications ...... 11-23 3Com NBX Unified Communications Capability Licenses ...... 11-24 3Com NBX Call Center ...... 11-25 3Com Contact Advantage ...... 11-26 Technology from 3Com: Putting You in Control of Your Business Communications...... 11-27

3COM BUYER’S GUIDE March 2002 Table of Contents viii Contents

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SECTION 12 WIRELESS AND MOBILE PRODUCTS ...... 12-1

3Com Wireless and Mobile Products at a Glance...... 12-2 Technology from 3Com: Bluetooth and IEEE 802.11b ...... 12-6

11 Mbps Wireless LAN Products 3Com 11 Mbps Wireless LAN Solution ...... 12-7 3Com 11 Mbps Wireless LAN Access Point 8000 ...... 12-8 3Com 11 Mbps Wireless LAN Access Point 6000 ...... 12-8 3Com 11 Mbps Wireless LAN PC Card ...... 12-9 3Com 11 Mbps Wireless LAN Workgroup Bridge ...... 12-9 3Com 11 Mbps Wireless LAN Building-to-Building Bridge ...... 12-10 3Com Wireless Ethernet Client Bridge ...... 12-11 Technology from 3Com: 3Com Mobile Software...... 12-12 3Com AirConnect 11 Mbps Wireless LAN Solution ...... 12-13 3Com AirConnect 11 Mbps Wireless LAN Access Point ...... 12-14 3Com AirConnect 11 Mbps Wireless LAN PC Card...... 12-14 3Com AirConnect 11 Mbps Wireless PCI Card ...... 12-15 Technology from 3Com: Simple, Reliable Connectivity Options ...... 12-16

Bluetooth Wireless Products 3Com Wireless Bluetooth Solution...... 12-17 3Com Wireless Bluetooth PC Card ...... 12-18 3Com Wireless Bluetooth USB Adapter ...... 12-18

LAN+Modem PC Cards Technology from 3Com: Budget-Friendly PC Cards...... 12-19 3Com 10/100 Mbps LAN+56K Modem PC Cards ...... 12-20 3Com Megahertz 10/100 LAN+56K Global Modem CardBus PC Card with Autosensing XJACK Connector ...... 12-21 3Com 10/100 LAN+56K Global Modem CardBus Type III PC Card...... 12-22 3Com OfficeConnect 10/100 LAN+56K Global Modem CardBus Type III PC Card ...12-23 3Com OfficeConnect 10/100 LAN+56K Global Modem CardBus PC Card with Autosensing XJACK Connector ...... 12-24 3Com Megahertz 10/100 LAN+56K Modem PC Cards ...... 12-25 3Com 10/100 LAN+56K Global Modem Type III PC Card...... 12-26 Technology from 3Com: Secure Mobile Connections ...... 12-27

CardBus LAN PC Cards 3Com CardBus LAN PC Cards...... 12-28 3Com 10/100 Secure CardBus PC Cards...... 12-29 3Com Megahertz 10/100 LAN CardBus PC Cards...... 12-30 3Com 10/100 LAN CardBus Type III PC Card ...... 12-31 3Com OfficeConnect 10/100 LAN CardBus PC Card with Integrated Connector .....12-32

3COM BUYER’S GUIDE March 2002 Table of Contents ix Contents

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SECTION 12,CONTINUED 16-Bit LAN PC Cards 3Com 16-Bit LAN PC Cards ...... 12-33 3Com Megahertz 10/100 LAN PC Cards ...... 12-34 3Com 10/100 LAN Type III PC Card ...... 12-35 3Com Megahertz 10 Mbps LAN PC Cards...... 12-36 3Com OfficeConnect 10/100 LAN PC Cards...... 12-37

Mini PCI Cards 3Com 10/100 LAN+56K Modem Mini PCI Card...... 12-38

LAN CompactFlash Cards 3Com Megahertz 10 Mbps LAN CF+ Card...... 12-39

Mobile Software 3Com Mobile Connection Manager...... 12-40

Software Compatibility Tables for LAN and LAN+Modem PC Cards ...... 12-41

SECTION 13 CUSTOMER SERVICE...... 13-1

3Com Customer Service at a Glance...... 13-2

Professional Services: Assessment ...... 13-5 Network Design and Engineering ...... 13-5 Network Performance Check...... 13-5 Network Security Audit ...... 13-6 Converged Voice and Data Readiness Survey...... 13-6 Gigabit Ethernet Readiness Survey...... 13-6

Professional Services: Implementation ...... 13-7 Network Installation and Implementation ...... 13-7 3Com Wireless LAN Site Survey and Installation ...... 13-7 3Com Wireless LAN Building-to-Building Bridge Site Survey and Installation...... 13-7 3Com NBX System Network Installation ...... 13-8 3Com AVP NBX System Installation Consulting...... 13-8

Professional Services: Integration ...... 13-9 Project Management ...... 13-9 3Com Network Supervisor Integration...... 13-9 3Com SuperStack 3 Firewall Implementation...... 13-9 Migration Services ...... 13-10

3COM BUYER’S GUIDE March 2002 Table of Contents x Contents

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SECTION 13,CONTINUED Maintenance Services...... 13-11 3Com Guardian Service...... 13-11 3Com Express Service...... 13-11 Technical Telephone Support ...... 13-12 Resident Engineer...... 13-13 Time and Materials Support...... 13-13

Technology and Business Solutions...... 13-14 3Com Enterprise Wireless and Mobility Solutions ...... 13-14

Education...... 13-15 3Com University Certification ...... 13-15 3Com University Courses...... 13-16

APPENDICES Appendix A: Products by Family Brand ...... A-1 Appendix B: Products by Technology ...... A-3 Appendix C: 3Com Hardware Warranties ...... A-6

INDEXES Part Number Index ...... Index-A Product and Subject Index ...... Index-3

3COM BUYER’S GUIDE March 2002 Table of Contents xi About 3Com

3Com Corporation is a global leader in delivering innovative and feature-rich connectivity solutions that are simple and economical to set up, use, and manage. 3Com also custom-designs access infrastruc- tures and IP service platforms for network service providers. In addition, we offer businesses network support ranging from flexible maintenance packages to specialized consulting services. With hundreds of millions of connections installed worldwide, 3Com excels at helping organizations of every size build performance, functionality, reliability, and simplicity into their networks.

For up-to-the-minute information about networking products, technologies, and related topics, visit our website at: www.3com.com

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Review 3Com Buyer’s Guide Publication Manager: Appendix A; Jim Buchanan: Sections 2, 4, 5; Managers: Kent Owen Darin Craven, Section 12; Scott Ford, Section 12; Liz Landreth: Section 13; Sandy Metz: Sections Claudia Abramson Project Managers: Liz Landreth, Kim Rizzo 3, 8; Suzanne Reed: Section 11; Liz Sandoval- Barbara Bjornstad Managing Editor: Ruth Zultner Lewis: Appendices B, C; Anita Tsuchiya: Amanda Bryant Associate Managing Editor: Ethan Place Sections 6, 7 Greg Check Production Copy Editor: Elaine Brett Cover and Interior Design: Jeanette Wilmerding Natalie Jenkins Graff Proofreaders: Karla Maree, Tricia Lively Production and Illustrations: Anne Thurston Doug Hyde Section Editors: Jeff Baskin: Section 10; Mike Bratt: Sections 1, 9, 10; Elaine Brett: Sharon McCarthy Tara Mullally Kim Rizzo Cindy Stearns Key Contributors: Margaret Foley Karen Mason Andrew Scopes Dana Wilson Audrey Abecassis Matt Freestone Lisa Matherly Vered Semel Kelsey Wood Victor Aghion Charles Gallagher JR McCoy Randy Smith Scott Amoros Gilles Ganault Geoffrey McPherson Yves Steger Paul Archer Donna Gavin Alan Miano Jeba Sundraraj Keith Baker Miriam Gaylin Lynell Mulvihill Drew Terry Due to ongoing website Jay Barbour Natalie Jenkins Graff Patrick Murray Kenneth Tom redesign and enhancements, Eric Beattie Don Hausman Samuel Nagalingam Tracy Van Der Zwan some URLs referenced in this 3Com Buyer’s Guide may change. Simon Bingham Troy Holtby Brent Nixon Victoria Van Spyk If you have a problem finding Mark Bisaillon Doug Hyde Kurt Olsen Trey Wafer specific content, use the 3Com Imran Khan Ross Perry Robert Winch home page at www.3com.com as Paul Brett a starting point for navigation Amanda Bryant Tom Kinahan Nick Pham Karin Wurhman and content searches. Jong Chung Doug Knight Debra Pursell Mike Zhu Farhad Divecha Artur Kocharyan Scott Rivers Greg Zweig Justin Drummond- Ilias Kolovos Adriani Rothman Murray Nikos Koutsoukos Circulation and Policy: Kathryn Elliot Lynn Lehan The 3Com Buyer’s Guide is published twice a year on Rich Elsea Owen Lewis CD. To order a CD, contact your 3Com selling partner. CDs are available to 3Com selling partners and Mark Falk Kristina Lowe employees directly at http://3com.litorders.com. To Janice Foley John Markano download the guide in PDF format, visit www.3com.com. Please submit your suggestions and comments to: Corporate Branding To learn more about 3Com product, 3Com Corporation technologies, and related topics, 5400 Bayfront Plaza M/S 1513 visit our web site at P.O. Box 58145 www.3com.com Santa Clara, CA 95052-8145 U.S.A.

Copyright © 2002 3Com Corporation. All rights reserved. 3Com is a publicly owned corporation (NASDAQ.COMS). 3Com, the 3Com logo, 3Com Connected, AirConnect, EtherCD, EtherDisk, Megahertz, NBX, OfficeConnect, Parallel Tasking, SuperStack, WorldPort, and XJACK are registered trademarks of 3Com Corporation or its subsidiaries. Contact Advantage and NetSet are trademarks of 3Com Corporation or its subsidiaries. Express and Guardian are service marks of 3Com Corporation. Interop is a trademark of Advanced Computing Environments. AppleTalk, Mac, and Macintosh are trademarks of Apple Computer. LANtastic is a trademark of Artisoft. VINES is a trademark of Banyan Systems. Bluetooth is a trademark of the Bluetooth Special Interest Group. Cassiopeia is a trademark of Casio. Inspiron and Latitude are trademarks of Dell. GoldMine is a trademark of FrontRange Solutions. DesignJet, DeskJet, JetDirect, Jornada, LaserJet, OfficeJet, and OpenView are trademarks of Hewlett-Packard. AIX, OS/2, and Workpad are trademarks of IBM. Pentium is a trademark of Intel. Linus is a trademark of Linus Torvaldes. Lotus Notes is a trademark of Lotus Development. ActiveX, Outlook, Windows, Windows Media Player, and Windows NT are trademarks of Microsoft. MobilPro is a trademark of NEC USA. IPX and NetWare are trademarks of Novell. HotSync and Palm are trademarks of Palm Computing. RealPlayer is a trademark of RealNetworks. RIM and Blackberry are trademarks of Research in Motion. SafeNet is a trademark of SafeNet. OpenServer and UnixWare are trademarks of SCO. Mobilon TriPad and Telios are trademarks of Sharp Electronics. Java, Solaris, SPARC, and SunOS are trademarks of Sun Microsystems. ACT! and pcAnywhere are trademarks of Symantec. Clio is a service mark of Vadem. Wi-Fi is a trademark of the Wireless Ethernet Compatibility Alliance. UNIX is a trademark of UNIX Laboratories. Other brand or product names may be trademarks or registered trademarks of their respective owners.

3Com Corporation in no way either implicitly or expressly endorses any manufacturer, dealer, software or hardware vendor, or products except for its own, nor is 3Com Corporation responsible or liable for any products mentioned in this publication other than its own. All specifications are subject to change without notice. All 3Com 3COMBuyer’s Guide BUYER’S warranty information GUIDE is subjectMarch to the 2002 conditions and limitations given in the complete warranty statements for 3Com products Tableand programs. of Contents xiii 02/29/02

SECTION 1 Cabling Products

3Com cabling products are the life- data transfer rates whether you’re cas- Wireless Bluetooth USB lines of your network—transporting the cading hubs or attaching a modem PC Adapter Cables ...... 1-2 information and facilitating the applica- Card to your computer. Engineered and tions that are so vital to your business. fully tested to meet or exceed applicable LAN CompactFlash Card Cables. . . . 1-2 3Com cables provide your network with industry standards, 3Com cables secure connections and maximum con- provide the highly reliable, durable 10/100 LAN+56K Global Modem ductivity through state-of-the-art connections you need to keep your PC Card Cables...... 1-2 design. Indispensable system compo- system running smoothly. nents, 3Com cabling products enable reliable data transmission so you can What’s more, 3Com cabling products are CardBus LAN PC Card Cables ...... 1-3 focus on managing your network—not budget-friendly so you can proactively on trouble-shooting cables. build an inventory for future expansion 16-Bit LAN PC Card Cables...... 1-3 and replacement needs. All 3Com cable offerings provide Hub and Switch Cables ...... 1-4 optimal performance and rapid

Redundant Power Supply Cables . . 1-5

3Com on the Web

One URL, www.3com.com, takes you to a wealth of information about 3Com products, solutions, and support.

Here you can view product details, download data sheets, register a product, and find out how to use proven 3Com technologies to build a network that best fits your needs. You can also get the latest information about support tools, consulting, training, and other 3Com offerings. Plus, if you're located in the U.S. or Canada you can order select 3Com products directly from our website.

3COM BUYER’S GUIDE March 2002 1-1 02/29/02

Cabling Products at a Glance

The tables on this and the following three pages match 3Com products with their corresponding cables.

Wireless Bluetooth USB Adapter Cables 3Com wireless adapter cables give you solid connections so you can get the most from your Bluetooth™ solutions.

3CREB96-18-CBL 3CREB96-72-CBL 3CREB96-ADAPTER 3Com Wireless Bluetooth USB 3Com Wireless Bluetooth USB 3Com Wireless Bluetooth USB 18" Cable 72" Cable Connector 3CREB96 • • • 3Com Wireless Bluetooth USB Adapter

LAN CompactFlash Card Cables LAN CompactFlash card cables give you solid connections so you can get the most from your Windows CE handheld devices and pocket PCs.

3C1-CABLE 3Com LAN CF+ Card 6" Connector 3C1 • 3Com Megahertz 10 Mbps LAN CF+ Card

10/100 LAN+56K Global Modem PC Card Cables 3Com 10/100 LAN+56K global modem PC Card cables give you solid connections so you can get the most from your global modems.

3CCFEM556-DAA-CBL 3C-CAT5-CBL 3CISDN1 3Com Megahertz 3C-PC-TXM-CBL 3Com 100BASE-T 07-0443-000 3Com 128K ISDN 10/100 LAN+56K 3Com 15-Pin Cable Fast Ethernet RJ-45 3Com 6' Modem PC Card Upgrade Kit Modem PC Card Cable for LAN to RJ-45 Cable Cable (Europe only) 3CCFEM556B • • • 3Com Megahertz 10/100 LAN+56K Modem PC Card 3C3FEM556C • • 3Com 10/100 LAN+56K Global Modem Type III PC Card 3CXFEM656C • • • • 3Com Megahertz 10/100 LAN+56K Global Modem CardBus PC Card with XJACK Connector 3C3FEM656C • • • 3Com 10/100 LAN+56K Global Modem CardBus Type III PC Card 3CXSH654B • • • 3Com OfficeConnect 10/100 LAN+56K Global CardBus PC Card with XJACK Connector 3C3SH654B • • 3Com OfficeConnect 10/100 LAN+56K Global Modem CardBus Type III PC Card

For more information, call your reseller or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Cabling Products 1-2 02/29/02

Cabling Products at a Glance, continued

CardBus LAN PC Card Cables 3Com CardBus LAN PC Card cables give you solid connections so you can get the most from your CardBus-equipped notebook and your network.

3C-CAT5-CBL 3C-PC-TX-CBL 3Com 100BASE-T Fast 3Com 100BASE-TX Fast Ethernet Ethernet RJ-45 Cable RJ-45 to RJ-45 Cable 3CCFE575CT • • 3Com Megahertz 10/100 LAN CardBus PC Card 3CXFE575CT • 3Com Megahertz 10/100 LAN CardBus PC Card with XJACK Connector 3C3FE575CT • 3Com 10/100 LAN CardBus Type III PC Card 3C3SH573BT • 3Com OfficeConnect 10/100 LAN CardBus PC Card with Integrated Connector

16-Bit LAN PC Card Cables 3Com 16-bit LAN PC Card cables give you solid connections so you can get the most from your notebook and network.

3C-PC-COMBO-CBL 3C-CAT5-CBL 3C-PC-TX-CBL 3C-PC-TPS-CBL 3Com 10BASE-T/ 3Com 100BASE-T Fast 3Com 100BASE-TX Fast 3Com 10BASE-T LAN 10BASE2 LAN Interface Ethernet RJ-45 to RJ-45 Ethernet RJ-45 Cable Interface Cable Cable Cable 3CCFE574BT • • 3Com Megahertz 10/100 LAN PC Card 3CXFE574BT • 3Com Megahertz 10/100 LAN PC Card with XJACK Connector 3C3FE574BT • 3Com 10/100 LAN Type III PC Card 3CCSH572BT • • 3Com OfficeConnect 10/100 LAN PC Card 3CXSH572BT • 3Com OfficeConnect 10/100 LAN PC Card with XJACK Connector 3CCE589ET • • 3Com Megahertz 10 Mbps LAN PC Card 3CXE589ET • 3Com Megahertz 10 Mbps LAN PC Card with XJACK Connector 3CCE589EC • • • 3Com Megahertz 10 Mbps LAN PC Card (10BASE-T/ 10BASE2) 3CXE589EC • • 3Com Megahertz 10 Mbps LAN PC Card with XJACK Connector (10BASE-T/10BASE2)

For more information, call your reseller or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Cabling Products 1-3 02/29/02

Cabling Products at a Glance, continued

Hub and Switch Cables These cables let you directly connect 3Com SuperStack II hubs, the SuperStack II Switch 1100 family, and the SuperStack 3 and SuperStack II Switch 3300 family.

3C16695 3C16420 3Com SuperStack II 3Com SuperStack II Dual Speed Hub 500 3C16965 PS Hub Cascade Cable Cascade Cable 3Com SuperStack II Product Number/Name 30 cm/11.8 in 30 cm/11.8 in Switch Matrix Cable 3C16405 • 3Com SuperStack II PS Hub 40 12-Port TP 3C16406 • 3Com SuperStack II PS Hub 40 24-Port TP 3C16610 • 3Com SuperStack II Dual Speed Hub 500 12-Port 3C16611 • 3Com SuperStack II Dual Speed Hub 500 24-Port 3C16951 • 3Com SuperStack II Switch 1100 12-Port 3C16950 • 3Com SuperStack II Switch 1100 24-Port 3C16980A • 3Com SuperStack 3 Switch 3300 24-Port 3C16981A • 3Com SuperStack 3 Switch 3300 12-Port 3C18982 • 3Com SuperStack II Switch 3300 FX 3C16985B • 3Com SuperStack 3 Switch 3300 XM 3C16986A • 3Com SuperStack 3 Switch 3300 TM 3C16987A • 3Com SuperStack 3 Switch 3300 SM 3C16988A • 3Com SuperStack 3 Switch 3300 MM

For more information, call your reseller or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Cabling Products 1-4 02/29/02

Cabling Products at a Glance, continued

Redundant Power Supply Cables 3Com Type 1, Type 2A, and Type 3 Y-cables connect two power systems together in a fully redundant configuration for additional protection.

3C16079 3C16078 3C16077 3Com SuperStack 3Com SuperStack 3Com SuperStack Product Number/Name ARPS Type 1 Y-Cable ARPS Type 2 Y-Cable ARPS Type 3 Y-Cable 3C16072 • 3Com SuperStack Advanced Redundant Power System Type 1 60W Power Module 3C16073 • 3Com SuperStack Advanced Redundant Power System Type 1 100W Power Module 3C16074A • 3Com SuperStack Advanced Redundant Power System Type 2A 100W Power Module 3C16075 • 3Com SuperStack Advanced Redundant Power System Type 3 325W Power Module

For more information, call your reseller or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Cabling Products 1-5 01/25/01

SECTION 2 DSL Routers

For most small businesses today, Also, the Remote 812 router lets you DSL Routers Digital Subscriber Line (DSL) is the create secure VPN connections with 3Com OfficeConnect Remote 812 technology of choice for broadband low-, medium-, and high-strength ADSL Router ...... 2-2 Internet access. As their DSL product of encryption settings. And the router’s choice, many small businesses turn to NAT and DHCP functions give your 3Com OfficeConnect Remote 612 ADSL Router ...... 2-3 3Com® OfficeConnect® Remote 812 and users protection from outside viewers in 612 ADSL routers. These units deliver their day-to-day connections. the benefits of multiuser Internet access while maximizing performance, reliabil- The 3Com OfficeConnect Remote 612 ity, and economy. ADSL Router performs many of the same functions of the 812, but gives The 3Com OfficeConnect Remote 812 you a more economical alternative— ADSL Router gives users a range of per- ideal for startup offices. formance and security options. It automatically adjusts data rates to opti- In both cases, the 3Com OfficeConnect mize performance in situations where Remote 812 and 612 ADSL routers sim- signal quality is variable. It lets users plify the task of hooking multiple users connect with SIP phones. It simplifies up to the Internet, and they protect connecting to the Internet, thanks to against intruders who might exploit the features like built-in PPPoE function- always-on nature of a DSL broadband ality. And it includes an integrated connection. They're ideal for small busi- Ethernet hub, so you can build a local nesses and office sites under 40 users, area network for your users. but can easily support more.

3Com on the Web

One URL, www.3com.com, takes you to a wealth of information about 3Com products, solutions, and support.

3COM BUYER’S GUIDE March 2002 2-1 01/25/01

3Com® OfficeConnect® Remote 812 ADSL Router

ADSL Access Routing for Small Office LANs 3Com OfficeConnect Remote 812 ADSL Router

® ® The 3Com OfficeConnect Remote 812 ADSL Router brings high-band- ORDERING INFORMATION width Internet access within reach of even the smallest office. It includes a 3Com OfficeConnect Remote 812 four-port integrated hub, so multiple users can get simultaneous multi- ADSL Router megabit connections to the Internet and/or remote corporate LANs. Also, Support for VPNs, encryption, and SIP the router features built-in NAT/DHCP support, which increases user pri- phones 3CR414492* vacy and security—important for “always-on” technologies such as *To receive the appropriate power cord, add Asymmetric Digital Subscriber Line (ASDL)—and simplifies IP address one of the following codes to the product management. New features add support for initiating virtual private net- number when ordering: -US (United States), -AA (Asian/Australian), -ME (Mid-European), works, three levels of encryption (40-, 56-, and 128-bit), and compatibility or -UK (United Kingdom). with Session Initiation Protocol (SIP) phones.

• The router features high-speed transmission rates—up to 8 Mbps downstream and up to 1 Mbps upstream—with up to 16 concurrent connections • Compatibility with ANSI T1.413 Issue 2, G.dmt (ITU G.992.1), and G.lite (ITU G992.2) DSLAM (DSL access multiplexer) technologies ensures compati- PUTTING POWER bility with most service providers’ central office equipment BEHIND ADSL • Support for the Point-to-Point Protocol over Ethernet (PPPoE), as well as for popular virtual private networking technologies, such as Layer 2 Tunneling Protocol (L2TP), Point-to-Point Tunneling Protocol (PPTP), and Microsoft Point-to-Point Encryption (MPPE), saves user PCs from the overhead and sta- To meet the business requirements of bility risks of maintaining extra system-level software small companies, an ADSL router needs • The router automatically adjusts data rates to the highest speed possible to do more than just deliver bandwidth. when negotiating variable line signal quality Here are some added features offered by • An easy-to-use, Windows-based installation user interface simplifies setup the 3Com OfficeConnect Remote 812 ADSL Router: PRODUCT HIGHLIGHTS • VPN initiation. Virtual private net- Ethernet, ADSL working, formerly available only to larg- LAN Ports 4 10BASE-T Ethernet (RJ-45) er enterprises, gives telecommuters and WAN Ports 1 ADSL (RJ-11) employees at remote sites the privacy Transmission Speeds Up to 8 Mbps downstream (to subscriber) and up to 1 Mbps of end-to-end tunnels. upstream (from subscriber) • SIP phone support. IP telephony Protocol Support IP (RIP 1, RIP 2), IPX, IEEE 802.1d transparent bridging, learning bridging, DHCP, NAT/PAT, DNS Server, static addressing, UNI 3.1, based on the Session Initiation Protocol UNI 4.0, RFC 1483 (Multiprotocol over ATM), PPP, PPPoE, PPPoA (SIP) is becoming popular with small (LLC/VCMuX), PPTP, L2TP, pass-through support for IPSec, MPPE businesses. It gives businesses the Requirements Computer with a 10BASE-T Ethernet interface and IP stack; voice-processing features of VoIP, but is installation CD requires Windows 2000/98/95/NT 4.0 centrally administered by the service Management SNMP, Telnet; local HTML-based installation, configuration, and provider. As a result, SIP is simple to management using any standard web browser order and operate—and for small busi- Package Contents Router, power adapter, power cord, RJ-45 to RJ-45 cable, RJ-11 nesses with SIP-compatible ADSL to RJ-11 phone cable, DB-9 to DB-9 console cable, rubber feet, CD-ROM, installation guide routers, it represents an attractive alternative to conventional telephony. Service and Support For worldwide information, see Section 13 or visit www.3com.com; see Appendix C for product warranty details

FOR A COMPLETE LIST OF 3COM OFFICECONNECT PRODUCTS, SEE APPENDIX A.

For more information, call your local reseller or visit www.3com.com 3COM BUYER’S GUIDE March 2002 DSL Routers 2-2 01/25/01

3Com® OfficeConnect® Remote 612 ADSL Router

ADSL Access Routing for Small Office LANs 3Com OfficeConnect Remote 612 ADSL Router

® ® The 3Com OfficeConnect Remote 612 ADSL Router brings high-band- ORDERING INFORMATION width Internet access within reach of even the smallest office. The router 3Com OfficeConnect Remote 612 supports one PC, and can be expanded to support additional PCs with a ADSL Router 3C612* 3Com OfficeConnect hub or switch. The router also features built-in PAT and filtering support to increase privacy and security—important for *To receive the appropriate power cord, add one of the following codes to the product “always-on” Asymmetric Digital Subscriber Line (ADSL) connections— number when ordering: -US (United States), and it simplifies IP address management. The 3Com OfficeConnect Remote -AA (Asian/Australian), -ME (Mid-European), 612 ADSL Router delivers high-speed transmission rates of up to 8 Mbps or -UK (United Kingdom). downstream and up to 1 Mbps upstream. Support for ANSI T1.413 Issue 2, G.dmt (ITU G0992.1), and G.lite (ITU G992.2) DSL access multiplexer (DSLAM) technologies ensures compatibility with most service providers’ central office equipment. FOR A COMPLETE LIST OF 3COM OFFICECONNECT PRODUCTS, • Support for Point-to-Point Protocol over Ethernet (PPPoE), as well as for SEE APPENDIX A. popular virtual private network technologies • The router automatically adjusts data rates to the highest speed possible when negotiating variable line signal quality • An easy-to-use, Windows-based installation user interface simplifies setup

PRODUCT HIGHLIGHTS 3COM ON THE WEB Ethernet, ADSL LAN Ports 1 10BASE-T Ethernet (RJ-45)

WAN Ports 1 ADSL (RJ-11) One URL, www.3com.com, takes you to

WAN Services ADSL full-rate, G.lite, G.dmt, ANSI T1.413 Issue 2 a wealth of information about 3Com products, solutions, and support. Transmission Speeds Up to 8 Mbps downstream (to subscriber) and up to 1 Mbps upstream (from subscriber) Here you can view product details, down- Protocol Support IP (RIP 1, RIP 2), DHCP, PAT, DNS Server, static addressing, load data sheets, register a product, and UNI 3.1, UNI 4.0, RFC 1483 (Multiprotocol over ATM), PPP, find out how to use proven 3Com tech- PPPoE, PPPoA (LLC/VCMuX); pass-through support for PPTP, L2TP, and IPSec nologies to build a network that best fits your needs. You can also get the latest Requirements Computer with a 10BASE-T interface and IP stack; installation CD requires Windows Me/2000/98/95/NT 4.0 information about support tools, consult-

Management SNMP, Telnet; local HTML-based installation, configuration, and ing, training, and other 3Com offerings. management using any standard web browser Plus, if you're located in the U.S. or Package Contents Router, power adapter, RJ-45 to RJ-45 cable, RJ-11 to RJ-11 Canada you can order select 3Com prod- phone cable, rubber feet, CD-ROM, installation guide ucts directly from our website. Service and Support For worldwide information, see Section 13 or visit www.3com.com; see Appendix C for product warranty details

For more information, call your local reseller or visit www.3com.com 3COM BUYER’S GUIDE March 2002 DSL Routers 2-3 01/25/01

SECTION 3 Firewalls, Webcaches, Load Balancers, and Print Servers

3Com is your one-stop shop for dedi- When you reach across your network 3Com Firewalls, Webcaches, cated e-business solutions. From fire- perimeter or deploy web-based applica- Load Balancers, and Print Servers walls, to performance-enhancing sys- tions, take advantage of the 3Com at a Glance ...... 3-2 tems for webcaching and server load SuperStack 3 Webcache 1000 and balancing, to print sharing, 3Com SuperStack 3 Webcache 3000 to Firewalls and Filters brings more functionality and simplici- increase the speed and decrease the 3Com SuperStack 3 Firewall and ty to your network. cost of your web access. These web- Website Filter ...... 3-4 caches store frequently requested web ® ® The enterprise-class 3Com SuperStack pages right on your LAN, which 3Com OfficeConnect Internet Firewalls and Website Filter ...... 3-6 3 Firewall offers group virtual private reduces WAN web traffic by up to 50 network (VPN) settings, always-on secu- percent—and that decreases costs. 3Com Embedded Firewall...... 3-8 rity, and setup in as little as 15 minutes. LAN-speed performance also means This firewall is compatible with our your users will be happier with the ® Webcaches 3Com OfficeConnect Internet Firewall speed of browsing. In addition, built-in 25 and 3Com OfficeConnect Internet features let you control access to specif- 3Com SuperStack 3 Webcache Family ...... 3-10 Firewall DMZ—you can connect them ic websites, or you can use a 3Com web- to achieve a powerful VPN infrastruc- cache in conjunction with the 3Com ture. All three perimeter firewalls have SuperStack 3 Firewall for more selective Server Load Balancers the same user interface and are ICSA- control of web content. 3Com SuperStack 3 Server certified. Load Balancer Family ...... 3-12 For even greater performance through- For protection against attacks from out your websites and server farms, inside your network perimeter, take deploy multiple servers and optimally Print Servers advantage of the 3Com Embedded balance server workloads with the HP JetDirect OfficeConnect Firewall. This policy-enforced, distrib- 3Com SuperStack 3 Server Load Print Servers ...... 3-13 uted firewall secures your network Balancer and SuperStack 3 Server Load while giving employees, customers, and Balancer Plus. These 3Com load bal- partners access to the resources they ancers intelligently switch traffic to the need. server that can maximize application Technology from 3Com performance, while avoiding unavailable An Internet, VPN, and LAN Security servers. Architecture ...... 3-9 Faster Application Response for Users ...... 3-11 3Com on the Web

One URL, www.3com.com, takes you to a wealth of information about 3Com products, solutions, and support.

3COM BUYER’S GUIDE March 2002 3-1 01/25/01

3Com Firewalls, Webcaches, Load Balancers, and Print Servers at a Glance

Firewalls and Filters

Product Page Customer Requirement Product Number Features Number

For midsize enterprise and branch office security— 3Com SuperStack 3 3CR16110-95 Powerful LAN and VPN security that’s afford- 3-4 and VPN access to remote offices and telecom- Firewall able and radically simple to use; 10/100 Mbps muters—this high-availability firewall delivers throughput, up to 45 Mbps for 3DES encryp- comprehensive security against Internet threats tion; high availability; built-in content filtering to enterprise and large branch offices; easy to use, plus optional filter lists; built-in DMZ port; affordable, and compatible with other IPSec VPN- widely compatible, high-performance IPSec- based gateways based VPN functionality built in; comes with 30-day free trial of the web filter option

For use with the 3Com SuperStack 3 Firewall; web 3Com SuperStack 3 3C16111 Extensive content control based on the 3-5 content filtering that blocks and/or logs access to Firewall Website CyberNOT list of excluded websites; choose specific content categories such as gambling, Filter which of the 12 categories you want blocked intolerance, cult, violence/profanity, sex, and and/or logged; one-year subscription with alcohol/tobacco weekly updates

For up to 100 network users, comprehensive 3Com OfficeConnect 3C16771 Rigorous LAN security that’s affordable and 3-6 protection for small business and branch office Internet Firewall DMZ radically simple to use; built-in content filter- 10BASE-T LANs against Internet threats, DMZ port ing plus optional filter lists; built-in DMZ port; for segregating public access, and/or VPN gateway widely compatible VPN functionality (optional) for up to 10 VPN tunnels (up to 5 concurrent); easy to use, affordable, available worldwide, and compatible with other IPSec VPN firewalls

For up to 25 network users, comprehensive 3Com OfficeConnect 3C16770 Rigorous LAN security that’s affordable and 3-6 protection for small business and branch office Internet Firewall 25 radically simple to use; built-in content filter- 10BASE-T LANs against Internet threats, and/or ing plus optional filter lists; widely compatible VPN gateway for up to 10 VPN tunnels (up to VPN functionality (optional) 5 concurrent); easy to use, affordable, available worldwide, and compatible with other IPSec VPN firewalls

For use with the 3Com OfficeConnect Internet 3Com OfficeConnect 3C16772 Extensive content control based on the 3-7 Firewall 25 or OfficeConnect Internet Firewall DMZ; Website Filter CyberNOT list of excluded websites; choose extended web content filtering that blocks and/or which of the 12 categories you want blocked logs access to specific content categories such as and/or logged; one-year subscription with gambling, intolerance, cult, violence/profanity, sex, weekly updates and alcohol/tobacco

Comprehensive protection of network-based assets 3Com Embedded 3CR010PS-1-97 Tamper-resistant, hardware-based security 3-8 at their source; intrusion protection that works Firewall works independent of the host OS, practically regardless of where threat originates—including incorruptible by code or users; complements backdoor breaches, insider jobs, or corrupted perimeter firewalls and antivirus and intru- hosts; tamper resistance against malicious code or sion-detection software; distributed intrusion hostile users; complementary with perimeter fire- resistance follows server and desktop end sys- walls and security software such as antivirus or tems regardless of network topology; policy instrusion detection programs. server and security policies centrally manage LAN access and provide quick response ”under fire“ during denial-of-service (DoS) or spoofing attacks

(continued)

For more information, call your reseller or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Firewalls, Webcaches, Load Balancers, and Print Servers 3-2 01/25/01

3Com Firewalls, Webcaches, Load Balancers, and Print Servers at a Glance, continued

Webcaches

Product Page Customer Requirement Product Number Features Number

Webcache for enterprises with up to 1,500 users 3Com SuperStack 3 3C16116 Modular system with two removable SCSI 3-10 and T1/E1 links that want more cost-effective WAN Webcache 3000 cache hard drives for greater performance and bandwidth, better browser performance, and high- easy replacement; maximum cache capacity of er web-based business application productivity in a 450 objects per second when using three hard scalable, high-availability system drives

An entry-level webcache for smaller enterprises or 3Com SuperStack 3 3C16115 Single IDE-based fixed-configuration hard 3-10 branch offices with up to 500 web users and frac- Webcache 1000 drive; cache capacity of 120 objects per tional T1/E1 web access that want more cost-effec- second tive WAN bandwidth, better browser performance, and higher web-based business application productivity

Server Load Balancers

High-performance server load balancer for large 3Com SuperStack 3 3C16121 Scalable up to 128,000 TCP/IP sessions; fast 3-12 enterprises that want to maximize application per- Server Load Balancer setup, easy administration; six load-balancing formance and availability among up to 8,000 indi- Plus algorithms, independent of server operating vidual client sessions balanced over multiple servers system and architecture; access filters for secure operation

Server load balancer for enterprises that want to 3Com SuperStack 3 3C16120 Scalable up to 16,000 TCP/IP sessions; fast 3-12 maximize application performance and availability Server Load Balancer setup, easy administration; six load-balancing among up to 1,000 individual client sessions bal- algorithms, independent of server operating anced over multiple servers system and architecture; access filters for secure operation

Print Servers

High-speed print services for HP and similar net- HP JetDirect 300X J4101B High-speed bidirectional port automatically 3-13 work-attached printers at speeds up to six times OfficeConnect External negotiates between 10 and 100 Mbps speeds; faster than file server or PC-attached printers with Print Server automatic network/protocol switching; 2 MB multiple operating systems over 10/100 Mbps flash memory for network upgrades; simple to Ethernet; works with the award-winning 3Com set up, easy to use OfficeConnect family of products optimized for small to midsize businesses and sites

Print services for HP and similar network-attached HP JetDirect 170X J4102B Simple to set up, easy to use 3-13 printers at speeds up to six times faster than file OfficeConnect External server or PC-attached printers with commonly used Print Server operating systems over 10 Mbps Ethernet; works with the award-winning 3Com OfficeConnect family of products optimized for small to midsize businesses and sites

For more information, call your reseller or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Firewalls, Webcaches, Load Balancers, and Print Servers 3-3 01/25/01

3Com® SuperStack® 3 Firewall and Website Filter

Internet Security and VPN Gateway for Enterprises and Branch Offices 3Com SuperStack 3 Firewall

® ® The 3Com SuperStack 3 Firewall is designed for the most demanding ORDERING INFORMATION network environments, yet is radically simple to set up and administer. 3Com SuperStack 3 Firewall Installed between the LAN and Internet router, this 10BASE-T/100BASE-TX Includes 56-bit (DES and ARC4) VPN perimeter firewall is ICSA-certified and comes with a one-month free trial encryption; free download of 168-bit of the compatible website filter option. It provides affordable, comprehen- (3DES) VPN encryption firmware is sive state-of-the-art LAN security and advanced virtual private network available where import/export laws allow 3CR16110-95 (VPN) connectivity for linking remote sites over the Internet. This firewall is ideal for a midsize company headquarters or a large branch office with 50 or more LAN users, or where there’s a need for high-performance VPN access that scales up to 1,000 concurrent security associations.

• Protects your network against Internet threats using the most advanced FOR INFORMATION ON THE security technology—including stateful packet inspection with automated 3COM SUPERSTACK ADVANCED firmware updates, user authentication, proxy blocking, a DMZ port, real- REDUNDANT POWER SYSTEM, time alerting, WebTrends support, and content filtering SEE SECTION 9. • Two firewalls configured as a pair ensure high-availability security; an optional RPS adds power redundancy • Built-in web content filtering capabilities include filtering URLs by domain name or keyword, blocking access by time of day, and blocking gates for Trojan horses; an optional filter also offers category control (see page 3-5) FOR A COMPLETE LIST OF • Hardware-based VPN acceleration provides secure access for branch offices, 3COM SUPERSTACK PRODUCTS, remote workers, and partners at exceptionally fast speeds—up to 45 Mbps SEE APPENDIX A. for 3DES • This VPN gateway includes 56-bit IPSec (DES and ARC4) encryption and an unlimited license for SafeNet clients—support as many remote access clients as you need • Compatibility with other 3Com firewalls and other vendors’ IPSec VPN prod- GET EXPERT HELP DEVELOPING A ucts makes it easy to build and administer an enterprise VPN infrastructure COMPANY SECURITY POLICY AND • An installation wizard and preconfigured stateful packet inspection mean it CONFIGURING THE FIREWALL – takes as little as 15 minutes to set up the firewall and secure the network SEE PAGE 13-9 FOR DETAILS.

PRODUCT HIGHLIGHTS

Ethernet, Fast Ethernet Interfaces 3 RJ-45 10BASE-T/100BASE-TX ports (WAN, LAN, DMZ); Type 1 redundant power supply connector

Performance Firewall port throughput: Up to 100 Mbps VPN: Up to 30,000 concurrent IP sessions, 1,000 concurrent VPN tunnels VPN encryption throughput: DES and 3DES up to 45 Mbps where import/export laws allow, ARC4 up to 21 Mbps

Protocol Support TCP/IP, UDP, ICMP, DHCP, HTTP, RADIUS, SecureID, ARP, IPSec, MD5, IKE/ISAKMP, IEEE 802.3, ISO 8802-3; ARC4, DES, 3DES

Management Web-based management using a standard browser; topology map support under 3Com Network Supervisor

Package Contents Firewall, power cord, 19” rack mounting kit, rubber feet, CD with unlimited-user SafeNet-PK VPN client software license for Windows, WebTrends firewall and VPN Suite evaluation software CD, user’s guide

Service and Support For worldwide information, see Section 13 or visit www.3com.com; see Appendix C for product warranty details

For more information, call your reseller or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Firewalls, Webcaches, Load Balancers, and Print Servers 3-4 01/25/01

3Com SuperStack 3 Firewall and Website Filter, continued

3Com SuperStack 3 Firewall Website Filter ORDERING INFORMATION

Web content filtering is an essential tool for ensuring proper use of your The 3Com SuperStack 3 Firewall Website shared Internet access resource. The 3Com SuperStack 3 Firewall Website Filter is provided on a one-year subscription basis; the filter can be used only in con- Filter is a subscription service that complements the 3Com SuperStack 3 junction with the 3Com SuperStack 3 Firewall by performing a range of more extensive filtering functions. Firewall. The filter uses the CyberNOT list of excluded websites (maintained by The Learning Company’s CyberPatrol), which is downloaded to the 3Com 3Com SuperStack 3 Firewall Website Filter SuperStack 3 Firewall. As administrator, you simply select which of the 12 Includes filter activation key for the 3Com content categories you want to monitor, and choose whether these cate- SuperStack 3 Firewall and activation gories should be blocked and logged, or merely logged. The categories are: instructions 3C16111 violence and profanity, nudity (two categories), sex (three categories), gambling and illegal activities, intolerance, cults, drugs and drug culture, mili- tant and extremist, and alcohol and tobacco. Purchase of the 3Com SuperStack 3 Firewall Website Filter includes a registration number to activate your website filter subscription. You simply visit www.3com.com and enter this registration number and your firewall serial number; you will then be given an unlocking key that you enter into your firewall to enable the filter. The filter includes a one-year subscription to the update service.

• The popular CyberNOT list of excluded websites and automatic weekly updates to the SuperStack 3 firewall combine to create a comprehensive web content filter • Advanced functions such as user-selectable time settings and configurable user group profiles allow precise filtering for different users at different times of day • The lists are designated down to the file directory or page level, so a website need not be blocked completely because it contains some restricted material

For more information, call your reseller or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Firewalls, Webcaches, Load Balancers, and Print Servers 3-5 01/25/01

3Com® OfficeConnect® Internet Firewalls and Website Filter

Affordable, Rigorous Internet Security for the Small Business

Top to bottom: 3Com OfficeConnect Internet Firewall 25, 3Com OfficeConnect Internet Firewall DMZ

For comprehensive yet affordable Internet protection for your network, sim- ORDERING INFORMATION ply install one of these 10BASE-T perimeter firewalls between your WAN ® ® 3Com OfficeConnect Internet router or modem and your LAN hub or switch. The 3Com OfficeConnect Firewall 25 3C16770 Internet Firewall 25 protects up to 25 LAN users. The OfficeConnect Internet Firewall DMZ protects up to 100 LAN users and features a demilitarized zone 3Com OfficeConnect Internet (DMZ) port that can restrict public access to only a select portion of your Firewall DMZ 3C16771 LAN, such as web or mail servers. Both firewalls provide rigorous advanced Internet security and are ICSA-certified. They detect and thwart denial-of- service (DoS) and distributed DoS (DDoS) attacks—including Ping of Death,

SYN Flood, Land Attack, and IP Spoofing. They can completely or selective- FOR A COMPLETE LIST OF ly block gates for Trojan horses such as cookies, Java applets, and ActiveX 3COM OFFICECONNECT PRODUCTS, applets. Both firewalls deny unauthorized attempts at network access and SEE APPENDIX A. generate real-time alerts and reports.

• Easy to use and quick to install, these preconfigured firewalls can be customized using a simple web browser interface; little or no technical expertise is required • Advanced technology—including stateful packet inspection with automated firmware updates, proxy blocking, real-time alerts and reporting, WebTrends support and content filtering—protects against Internet threats 3COM ON THE WEB • Built-in web content filtering capabilities include filtering URLs by domain name or keyword, blocking access by time of day, and blocking gates for Trojan horses; an optional filter also offers category control (see page 3-7) One URL, www.3com.com, takes you to • The DMZ port prevents your public users—such as e-business customers— from accessing private sections of the LAN; it simultaneously protects your a wealth of information about 3Com public servers against DoS and DDoS attacks products, solutions, and support.

• Optional VPN software (see page 3-7) provides secure access for remote Here you can view product details, down- workers, partners, and branch offices using IPSec encryption load data sheets, register a product, and find out how to use proven 3Com tech- PRODUCT HIGHLIGHTS nologies to build a network that best fits Ethernet your needs. You can also get the latest Interfaces 2 RJ-45 10BASE-T ports (WAN and LAN); the OfficeConnect information about support tools, consult- Internet Firewall DMZ also includes one 10BASE-T DMZ port ing, training, and other 3Com offerings. Performance Firewall port throughput: Up to 10 Mbps Plus, if you're located in the U.S. or Optional VPN: Up to 3,000 concurrent IP sessions, 10 VPN Canada you can order select 3Com prod- tunnels (up to 5 concurrent) ucts directly from our website. Optional VPN encryption throughput: DES and 3DES up to 400 Kbps, ARC4 up to 270 Kbps

Protocol Support TCP/IP, UDP, ICMP, DHCP, HTTP, ARP, IEEE 802.3, ISO 8802-3; optional VPN: IPSec, MD5, IKE/ISAKMP, ARC4, DES, 3DES

Requirements Modem or router with 10BASE-T port; Category 3 or 5 twisted- pair cable; LAN hub or switch with 10BASE-T port; DMZ capability requires a server, hub, or switch with 10BASE-T port; CD requires PC with CD-ROM drive and Windows 2000/98/95/NT

Management Web-based management using a standard browser

Package Contents Firewall, power cord, 19” rack mounting kit, rubber feet, installation CD that includes one-month free trial of the 3Com OfficeConnect Website Filter, user’s guide

Service and Support For worldwide information, see Section 13 or visit www.3com.com; see Appendix C for product warranty details

For more information, call your reseller or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Firewalls, Webcaches, Load Balancers, and Print Servers 3-6 01/25/01

3Com OfficeConnect Internet Firewalls and Website Filter, continued

3Com OfficeConnect Website Filter ORDERING INFORMATION

The 3Com OfficeConnect Website Filter extends the web content filtering The 3Com OfficeConnect Website Filter is capabilities of the 3Com OfficeConnect Internet Firewall 25 and 3Com provided on a one-year subscription basis, with a free one-month trial period; the OfficeConnect Internet Firewall DMZ. With this filtering software, you can filter can be used only in conjunction with specify website categories—such as pornography or racial intolerance— 3Com OfficeConnect Internet Firewall 25 that you don’t want your network users to view. Operating from a weekly or 3Com OfficeConnect Internet Firewall updated list of objectionable sites, the filter automatically forbids access to DMZ products websites matching these categories. As an alternative to blocking access, 3Com OfficeConnect Website Filter you can set up the filter to log access by user. Includes filter activation key for the OfficeConnect Internet firewalls and • The 3Com OfficeConnect Website Filter incorporates the CyberNOT list, activation instructions 3C16772 licensed by 3Com and developed and updated weekly by The Learning Company’s CyberPatrol unit • Advanced functions such as user-selectable time settings and configurable user-group profiles ensure precise filtering for different users at different times of day • The frequently updated lists are designated down to the file directory or page level, so appropriate material on a specific Internet site need not be blocked simply because restricted material resides elsewhere on that site

3Com OfficeConnect VPN Upgrade ORDERING INFORMATION Use the 3Com OfficeConnect Internet Firewall 25 or OfficeConnect Internet The upgrade can be used only in conjunc- Firewall DMZ to connect your remote workers, partners, and branch tion with 3Com OfficeConnect Internet Firewall 25 or 3Com OfficeConnect Internet offices to your LANs through the Internet—safely and securely. This Firewall DMZ products option lets you create a virtual private network (VPN). With this software, these firewalls can become VPN gateways that provide encrypted remote 3Com OfficeConnect VPN Upgrade Includes 56-bit (DES and ARC4) VPN tunneling to and from 10 other sites with IPSec-based VPN firewalls. encryption; free download of 168-bit Compatibility with the VPN features of the 3Com SuperStack 3 Firewall, as (3DES) VPN encryption firmware is well as with IPSec VPN products from other vendors, ensures that you can available where import/export grow your VPN as needed, all the way to an enterprise-wide scale. laws allow 3CR16773-93

• Three encryption methods—168-bit 3DES, 56-bit DES, and 56-bit ARC4— provide IPSec security • The upgrade enables up to 10 VPN tunnels (up to 5 concurrent) for secure remote access over the Internet • You can use one VPN tunnel for secure remote configuration and management; the upgrade includes a one-user CD SafeNet-PK VPN client software license for Windows

For more information, call your reseller or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Firewalls, Webcaches, Load Balancers, and Print Servers 3-7 01/25/01

3Com® Embedded Firewall

Tamper-Resistant, Distributed Firewall Security for Enterprise LANs

® With the 3Com Embedded Firewall, your business partners, employees, ORDERING INFORMATION and e-business customers have easy access to the data they need, and The 3Com Embedded Security Starter Pack nothing else. This policy-enforced, distributed firewall protects your net- provides everything you need to protect work from inside and backdoor attacks, something perimeter firewalls one server and up to 10 desktops. To pro- can’t do. And because these firewall capabilities are integrated into 3Com tect one or more servers, you need 3Com NICs (see page 6-12), they deliver what software applications can’t: tamper- Embedded Firewall Policy Server, one or more 3CR990SVR9x server NICs, and a cor- resistant network protection. Purchase the starter pack and get everything responding number of 3Com Embedded you need to manage and secure one server and 10 desktops. Firewall Server NIC Licenses. To protect one or more desktops, you need 3Com • The 3Com Embedded Firewall controls user access and filters all traffic Embedded Firewall Policy Server, one or regardless of whether it comes from inside your corporate LAN or from the more 3CR990-TX-9x desktop NICs, and a Internet corresponding number of 3Com Embedded Firewall Desktop NIC Licenses. • Security is enforced by the NIC hardware, making it extremely resistant to To add firewall capabilities to 3CR990SVR9x malicious code, as well as to “cracking” attempts from hostile users and 3CR990-TX-9x NICs you’ve already pur- • Security is deployed independent of the host OS, so it complements chased, you need 3Com Embedded Policy software-based security applications such as virus scanners and network Server and a corresponding number of monitoring 3Com Embedded Firewall Server NIC Licenses and/or Embedded Firewall Desktop • Configure policies that transparently enforce security and streamline packet NIC Licenses. filtering and auditing chores, helping keep operating costs down • Unlike intrusion-detection products, the 3Com Embedded Firewall strength- 3Com Embedded Security Starter Pack ens your LAN’s resistance to break-ins and doesn’t generate false alarms Includes policy server software and license (3CR010PS-1-97), 3CR990SVR9x server NIC • Gain configuration flexibility—security is associated with a user role or host and license (3CR010SS-LIC1-97), and 10 function, rather than a router or traffic stream 3CR990-TX-9x desktop NICs and licenses (3CR010CS-LIC10-97) Single starter pack 3CR010STRPAK-97* PRODUCT HIGHLIGHTS 3Com Embedded Firewall Policy Server Ethernet, Fast Ethernet Single policy server 3CR010PS-1-97* Protocol Support TCP/IP, UDP, IPSec, IEEE 802.3, ISO 8802-3, DES, 3DES, MD5, SHA-1 3Com Embedded Firewall Server NIC Licenses Requirements Network interface card: 3CR990SVR97, 3CR990SVR95, For 3CR990SVR9x secure server NICs only; 3CR990-TX-97, 3CR990-TX-95 does not include policy server Policy server: Pentium III 800 MHz PC with CD-ROM drive, Single license 3CR010SS-LIC1-97* 100 MB hard drive, 128 MB RAM, Windows 2000/NT 4.0, Internet Explorer 5.01 or later recommended Five licenses 3CR010SS-LIC5-97* Management console: Pentium II 400 MHz PC with CD-ROM 3Com Embedded Firewall Desktop NIC drive, 100 MB hard drive, 128 MB RAM, Windows 2000/98/ Licenses NT 4.0 For 3CR990-TX-9x secure desktop NICs Server, desktop: Pentium PC with CD-ROM drive, only; does not include policy server Windows 2000/98/NT 4.0 Ten licenses 3CR010CS-LIC10-97* Management Microsoft management console interface, web-deployed Fifty licenses 3CR010CS-LIC50-97* graphical user interface Two hundred Package Contents Policy server: Policy server software, 1 policy server license licenses 3CR010CS-LIC200-97* Server license: License(s) for 3CR990SVR9x secure server NIC(s) *This software contains encryption which may Desktop licenses: Licenses for 3CR990-TX-9x securedesktop NICs not be exported or transferred from the U.S. or Starter pack: Policy server software and license (3CR010PS-1- Canada without an approved U.S. Department of Commerce export license. 97), 3CR990SVR9x server NIC and 3CR010SS-LIC1-97 client license, 10 3CR990-TX-9x desktop NICs and 10 3CR010CS- LIC10-97 client licenses A VERSION OF THE 3COM EMBEDDED FIREWALL WILL BE AVAILABLE FOR Service and Support For worldwide information, see Section 13 or visit www.3com.com; see Appendix C for product warranty details 3COM SECURE PC CARDS AND THE SECURE FIBER NIC. VISIT WWW.3COM.COM FOR DETAILS.

For more information, call your reseller or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Firewalls, Webcaches, Load Balancers, and Print Servers 3-8 01/25/01 TECHNOLOGY FROM 3COM An Internet, VPN, and LAN Security Architecture

Network Security, Inside and Out

LAN server 3Com Embedded Firewall (private) with selectively blocks traffic 3Com Embedded between LAN server 3Com SuperStack 3 Firewall or OfficeConnect and clients perimeter firewall Web traffic VPN tunnel E-mail

Internet VPN tunnel

Desktop client WAN with 3Com Embedded Firewall LAN LAN server Desktop client (public DMZ) with 3Com Embedded Firewall 3Com firewalls selectively block internal and external network traffic

• 3Com firewalls protect your 3Com firewalls protect the networks of secu- up to 100 network users (the OfficeConnect network against both inter- rity-conscious organizations around the Internet Firewall DMZ) or up to 25 users (the nal and external threats world: defense departments and other gov- OfficeConnect Internet Firewall 25). ICSA-cer- • The powerful 3Com ernment agencies, universities, and libraries, tified, both firewalls protect 10BASE-T LANs SuperStack 3 Firewall pro- as well as companies in the financial, insur- against threats from the Internet and web, tects the enterprise’s net- ance, healthcare, technology, and pharmaceu- and with optional 3Com software can become work perimeter tical industries. a VPN gateway that supports up to 10 con- • The rigorous 3Com current VPN tunnels. At the Perimeter: A Very Fast, OfficeConnect Internet The DMZ port lets you restrict public High-Availability Firewall Firewall 25 and access to just a portion of your LAN, such as OfficeConnect Internet Ideal for midsize enterprises and branch web or mail servers, while it simultaneously Firewall DMZ protect the offices with high-demand networks, the small business’s network protects the public servers against DoS and 3Com® SuperStack® 3 Firewall protects perimeter DDoS attacks. 10BASE-T and 100BASE-TX LANs against • The tamper-resistant 3Com threats from the Internet and web. It’s also a Within the LAN: An Embedded Embedded Firewall protects high-performance virtual private network Firewall Inside Servers and PCs LAN assests at their source (VPN) gateway that provides secure (IPSec- Compatible with SuperStack 3 and • All 3Com firewalls are cen- encrypted) access to your remote workers, OfficeConnect perimeter firewalls, the 3Com trally managed, interopera- branch offices, and partners at exceptionally Embedded Firewall protects 10BASE-T and ble, and simple to operate fast speeds. Interoperable with other IPSec 100BASE-TX LANs from internal and back- VPN firewalls, it supports up to 1,000 concur- door threats—whether malicious or unwit- rent VPN tunnels. ting—from your own LAN users. The SuperStack 3 Firewall includes built- Comprising LAN policy server software in content filtering, offers optional filter lists, and licenses for the 3Com NICs in your LAN and is ICSA-certified. For maximum availabili- servers and clients, the 3Com Embedded ty, it configures as a pair and with 3Com Firewall performs outbound and inbound SuperStack Advanced Redundant Power network layer packet filtering and IPSec pro- Systems. Designed for the most demanding cessing. Unlike software firewalls, the 3Com network environments, the SuperStack 3 Embedded Firewall is integrated into the NIC Firewall is exceptionally simple to set up and hardware—making it tamper resistant. It administer. saves you substantial time in configuration and equipment moves because it is centrally At the Perimeter: A Rigorous, managed and topology-independent. And the Smaller-Scale Firewall 3Com Embedded Firewall protects without Compatible with the SuperStack 3 Firewall, sacrificing network performance—in fact, ® the 3Com OfficeConnect family of firewalls is overhead for the NIC’s security processing is ideal for branch offices and businesses with less than one percent.

3COM BUYER’S GUIDE March 2002 Firewalls, Webcaches, Load Balancers, and Print Servers 3-9 01/25/01

3Com® SuperStack® 3 Webcache Family

Faster Web Access at Lower Cost 3Com SuperStack 3 Webcache 1000

Increase the speed of your users’ web access—while decreasing cost—with ORDERING INFORMATION the 3Com® SuperStack® 3 Webcache 1000 and 3Com SuperStack 3 3Com SuperStack 3 Webcache 3000 Webcache 3000. These devices store frequently requested web pages on Supports up to 1,000 users and 300 your LAN, eliminating redundant requests for the same information across operations per second 3C16116 the WAN and significantly decreasing WAN traffic. In addition, these web- 3Com SuperStack 3 Webcache 1000 caches’ ability to store information locally greatly improves browser per- Supports up to 500 users and 120 formance, making users more productive. You can also use built-in features operations per second 3C16115 to control access to specific websites, or take advantage of the 3Com SuperStack 3 Firewall for more selective control of web content. Choose the entry-level Webcache 1000 for smaller enterprise or branch offices that need cost-effective bandwidth, better browser performance, and improved productivity for web-based business applications. For larger enterprises or FOR A COMPLETE LIST OF those that require more resilience and scalability, the Webcache 3000 sup- 3COM SUPERSTACK PRODUCTS, ports higher performance and a greater number of users. The Webcache SEE APPENDIX A. 3000 also includes a bay that lets you add an off-the-shelf, preapproved hard drive for even greater capacity.

• Radically simple setup gives you virtually plug-in performance • High-performance software engine is powered by Inktomi, the industry leader in webcache technology REDUCED WAN COSTS • Automatic discovery by 3Com Network Supervisor provides full diagnosis, management, and configuration from a single management application • Notification of new firmware and features is automatically sent to the system administrator, then downloaded and installed upon acknowledgment 3Com webcache appliances let you view • Detailed logs provide a complete record of Internet access frequently accessed web pages without • Transparent redirection with status-checking when used with the 3Com using your WAN, which means you can SuperStack 3 Firewall or 3Com switches supporting the webcache redirec- reduce your web and HTTP WAN traffic tion feature, such as the SuperStack 3 Switch 4400 or Switch 4924 by more than 50 percent. That translates into a significant reduction in overall PRODUCT HIGHLIGHTS WAN bandwidth costs that can actually Ethernet, Fast Ethernet repay the cost of deploying a webcache. 3Com SuperStack 3 Even where WAN bandwidth costs are Webcache 3000 with 3Com SuperStack 3 3Com SuperStack 3 optional third drive Webcache 3000 Webcache 1000 fixed, you can still realize substantial sav-

Users Supported Up to 1,500 Up to 1,000 Up to 500 ings because bandwidth reduction may WAN Links T3/E3 T3/E3 Fractional T3/E3 enable you to postpone or even avoid Operations per 450 300 120 upgrades to the WAN. Second Hard Drives 3 2 1 Management 3Com Network 3Com Network 3Com Network Supervisor Supervisor Supervisor Package Same as SuperStack 3 Webcache 3000, power Webcache 1000, power Contents Webcache 3000; user cord, rack mounting kit, cord, rack mounting kit, provides preapproved CD with 3Com Network CD with 3Com Network hard drive for optional Supervisor and firmware, Supervisor and firmware, drive bay user’s guide user’s guide Service and For worldwide informa- For worldwide informa- For worldwide informa- Support tion, see Section 13 or tion, see Section 13 or tion, see Section 13 or visit www.3com.com; visit www.3com.com; visit www.3com.com; see Appendix C for see Appendix C for see Appendix C for product warranty details product warranty details product warranty details

For more information, call your reseller or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Firewalls, Webcaches, Load Balancers, and Print Servers 3-10 01/25/01 TECHNOLOGY FROM 3COM Faster Application Response for Users

Improve Performance with Webcache and Server Load Balancer Technology

3Com SuperStack 3 Webcache 3000 (Browser acceleration) Redundant 3Com Internet SuperStack 3 Firewalls

VPN tunnel to branch office

tack 3 uperS 21 S 3C161

E-commerce/ Core network 3Com SuperStack 3 extranet/web k 3 erStac 21 Sup 3C161 Server Load Balancer server farm

3Com SuperStack 3 Server Load Balancer

Secure, internal application servers 3Com webcaching and server load balancing products help boost performance quickly, easily, and cost effectively. 3Com SuperStack 3 Webcache 3000 (Server acceleration) • Increase browser perfor- Expanding use of the web and high-band- weather summaries are retrieved as needed mance for faster informa- width media offers many advantages, but from the web to guarantee timely information access can also require expensive network tion. 3Com webcaches also let you block • Reduce WAN bandwidth upgrades. Now you can take advantage of access to URLs your organization deems dis- costs these powerful technologies without upgrad- tracting or inappropriate for users. ing equipment by implementing webcaching • Balance server loads to Balanced Server Loads for Better maintain peak performance and server load balancing technologies from 3Com. Performance • Maximize the effectiveness Whether you’re viewing remote web sites, of existing network Faster Browser Response at running business applications, or using resources Lower Cost e-mail, your network activity depends on Web browsers reach across the WAN to servers. When server response slows, so does access information that can be located any- your productivity. An easy, cost-effective where in the world. To users, connecting to way to make sure you’re getting the best resources using a WAN can mean slower response possible from all your servers is to response than they have grown to expect. To implement server load balancing. network administrators, WAN access means Server load balancers distribute traffic higher costs and limited bandwidth. among servers so requests are delivered to Webcaching addresses both of these the server most capable of quickly returning issues by storing previously requested static content. The switch determines the best web pages on the LAN. LANs offer much server to handle each transaction based on faster response and download time than the type and location of content requested, WANs, so users requesting LAN-based infor- server availability, and network load. mation see dramatically improved browser The 3Com SuperStack 3 Server Load performance. Locally stored content also Balancer and SuperStack 3 Server Load eliminates repeated across-the-WAN requests Balancer Plus use six different load-balanc- for the same information, reducing WAN ing algorithms to divide the workload most costs. effectively, and transfer traffic at wire speed The 3Com® SuperStack® 3 Webcache to ensure maximum performance. 3Com load 1000 and SuperStack 3 Webcache 3000 pro- balancers also include security features that vide this webcache functionality as well as protect your network from denial-of-service supporting compound web pages with a mix (DoS) attacks, as well as availability features of static and dynamic data. Static informa- that ensure applications can run even during tion is stored locally to allow the quick play- a server failure. Advanced e-commerce func- back of images and text descriptions, while tions such as Shopping Cart persistence are dynamic elements such as stock quotes and also supported.

3COM BUYER’ S GUIDE March 2002 Firewalls, Webcaches, Load Balancers, and Print Servers 3-11 01/25/01

3Com® SuperStack® 3 Server Load Balancer Family

3Com SuperStack 3 Server Load Balancer Server Load Sharing for Better Performance

Quickly maximize the performance of your websites and server farms by ORDERING INFORMATION balancing the overall workload optimally between multiple servers with ® ® 3Com SuperStack 3 Server Load the 3Com SuperStack 3 Server Load Balancer and SuperStack 3 Server Balancer Plus Load Balancer Plus. These load-balancing switches install in minutes. They Supports up to 128,000 TCP/IP distribute the traffic load among servers so requests are delivered to the sessions 3C16121

server most capable of quickly returning content. As a result, all your 3Com SuperStack 3 Server Load requests are addressed with maximum performance. Security and availabil- Balancer ity features add even more value with protection from denial-of-service Supports up to 16,000 TCP/IP (DoS) attacks and seamless switchover between servers, so your applica- sessions 3C16120 tions continue to run even through server failures. Advanced functions such as Shopping Cart persistance are also supported.

• Operation is independent of server operating systems and architectures, guaranteeing access to the server that can provide the fastest response FOR A COMPLETE LIST OF • Six load-balancing algorithms and wire-speed transmission ensure optimal 3COM SUPERSTACK PRODUCTS, performance SEE APPENDIX A. • An extensive growth path is ensured with scalability for up to 16,000 simultaneous TCP connections with the 3Com SuperStack 3 Server Load Balancer, or up to 128,000 connections with the SuperStack 3 Server Load Balancer Plus • Wizards, intelligent defaults, and a radically simple user interface contribute to a setup time of less than 20 minutes 3COM ON THE WEB • A common look and feel with other 3Com SuperStack 3 products, web- based management, and online upgrades contribute to ongoing ease of use • Filters controlling access based on IP address, IP routes, IP options, and data ports provide denial-of-service (DoS) attack protection One URL, www.3com.com, takes you to a wealth of information about 3Com PRODUCT HIGHLIGHTS products, solutions, and support.

Ethernet, Fast Ethernet, Gigabit Ethernet Here you can view product details, down- Applications That Are Web (HTTP, HTTPS), mail (SMTP, POP3, IMAP, MS Outlook), file load data sheets, register a product, and Load Balanced transfer (FTP), Lotus Notes, SAP, DNS, and a wide variety of find out how to use proven 3Com tech- streaming media applications such as RealPlayer and MS Media Player nologies to build a network that best fits your needs. You can also get the latest Ports 12 RJ-45 10BASE-T/100BASE-TX Ethernet; 2 1000BASE-SX, Ethernet information about support tools, consult-

Maximum Number of 12 directly attached; 256 with intermediate switch ing, training, and other 3Com offerings. Servers Plus, if you're located in the U.S. or

TCP/IP Sessions Server Load Balancer: 16,000 Canada you can order select 3Com prod- Server Load Balancer Plus: 128,000 ucts directly from our website.

Virtual IP Addresses Up to 1,024

Management Web-based management using a standard browser; Topology Map support under 3Com Network Supervisor

Package Contents Server load balancer, power cord, 19’’ rack mounting kit, rubber feet, user’s guide

Service and Support For worldwide information, see Section 13 or visit www.3com.com; see Appendix C for product warranty details

For more information, call your reseller or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Firewalls, Webcaches, Load Balancers, and Print Servers 3-12 01/25/01

HP JetDirect OfficeConnect® Print Servers

Centralized Print Services for Higher Availability HP JetDirect OfficeConnect External Print Server

® Dedicated HP JetDirect OfficeConnect print servers make your printers ORDERING INFORMATION available throughout your network and let you print documents up to six HP JetDirect 170X OfficeConnect times faster than with printers attached to file servers or PCs. Just place External Print Server each printer where it’s most convenient to users, and then use the print Supports printers with commonly used server to send documents to the best printer for the job. The HP JetDirect operating systems on 10 Mbps Ethernet 170X OfficeConnect External Print Server connects to 10 Mbps Ethernet networks. Not sold by 3Com. To order, contact your local 3Com partner and networks that run on commonly used computer and network operating specify part number J4102B. systems, making it ideal for workgroup applications. The more powerful HP JetDirect 300X OfficeConnect External Print Server connects to 10/100 HP JetDirect 300X OfficeConnect External Print Server Mbps Ethernet and supports multiple protocols, making it an exceptional Supports printers with multiple operating solution for all your enterprise printing needs. Both servers work with the systems on 10/100 Mbps Ethernet award-winning 3Com® OfficeConnect family of products and support networks. Not sold by 3Com. To order, contact your local 3Com partner and specify Hewlett-Packard and similar printers with a parallel port or with HP All- part number J4101B. in-One peripherals. A standard bidirectional parallel printer cable (purchased separately) is required.

• Graphical step-by-step guide to system-level network setup and operation • Real-time printer status updates let you see print request queues without leaving your current application; users can view and print to any attached FOR A COMPLETE LIST OF printer from one convenient folder 3COM OFFICECONNECT PRODUCTS, SEE APPENDIX A. • Embedded web server functionality lets you get printer status and change print configurations through your web browser • The HP JetDirect 300X OfficeConnect External Print Server automatically negotiates between 10 and 100 Mbps speeds to maximize performance • The HP JetDirect 300X OfficeConnect External Print Server provides automatic network/protocol switching that simplifies printing in mixed environments • The HP JetDirect 300X OfficeConnect External Print Server contains 2 MB flash memory that supports fast upgrades over the network

PRODUCT HIGHLIGHTS

HP JetDirect 300X OfficeConnect External Print Server HP JetDirect 170X OfficeConnect External Print Server

Operating NetWare v3.11, 3.12, 3.2, 4.x, 5.0; Novell NDPS; Windows 98 and Windows 98 and 95; Windows NT v3.51, 4.0; NetWare v3.x, Systems 95; Windows NT 3.51, 4.0; Artisoft LANtastic Powersuite; RedHat 4.x, 5.0; Artisoft LANtastic v7.0 Supported Linux 5.0, 5.1, 5.2; HP-UX 10.x, 11.x; SunOS v4.1.3, 4.1.4; Solaris 2.5.x, 2.6 (SPARC systems only); IBM AIX v3.2.5 and later; IBM OS/2 Warp; SCO UNIX v/386, MPE-iX; Apple Mac 0S System 7 or higher

HP Printers HP LaserJet printers, HP Professional series printers, HP DeskJet HP LaserJet printers, HP Professional series printers, HP DeskJet Supported printers, HP DesignJet series printers, and HP OfficeJet printers printers, HP DesignJet series printers, and HP OfficeJet printers (except GDI printers or HP DeskJet 710, 720, 802, and 1000 (except GDI printers or HP DeskJet 710, 720, 802, and 1000 printers); also supports network scanning with HP OfficeJet Pro printers); also supports network scanning with HP OfficeJet Pro series and HP LaserJet 1100A All-In-One peripherals series and HP LaserJet 1100A All-In-One peripherals

Management Fully compliant with Novell Directory Services (NDS), Novell Fully compliant with Novell Directory Services (NDS) and Distributed Print Services (NDPS), SNMP, DHCP/WINS, and lpd Novell Distributed Print Services (NDPS)

Package Print server with RJ-45 port for 10BASE-T/100BASE-TX cable, power Print server with RJ-45 port for 10BASE-T UTP cable, power supply, Contents supply, OfficeConnect Network Assistant CD ROM, HP printer man- OfficeConnect Network Assistant CD ROM, HP printer management agement software CD ROM, installation and configuration manual software CD ROM, quick installation guide

Service and For worldwide information, see Section 13 or visit www.3com.com; For worldwide information, see Section 13 or visit www.3com.com; Support see Appendix C for product warranty details see Appendix C for product warranty details

For more information, call your reseller or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Firewalls, Webcaches, Load Balancers, and Print Servers 3-13 02/29/02

SECTION 4 Hubs

Hubs let network users exchange infor- Our 3Com® SuperStack® II hubs offer a 3Com Hubs at a Glance ...... 4-2 mation and share resources like printers scalable, cost-effective enterprise solu- and modems. With their smart, afford- tion for situations where shared band- Managed Fast Ethernet and able, reliable design, 3Com hubs meet width can satisfy workgroup needs. Ethernet Hubs a range of business needs. They can be managed as a single 3Com SuperStack II Dual Speed stack for efficient, easy operation. Hub 500 ...... 4-3 3Com’s standards-based solutions are You can also enhance the performance future-proofed for tomorrow. Our and functionality of these hubs with 3Com SuperStack II PS Hub 40 ...... 4-5 simple, affordable Ethernet (10 Mbps) advanced management and distance and Fast Ethernet (100 Mbps) dual- extender slide-in modules. Unmanaged Fast Ethernet and speed hubs are designed for networks Ethernet Hubs that need high performance for Our unmanaged 3Com SuperStack 3 demanding applications. But they also Baseline and 3Com OfficeConnect® hubs 3Com SuperStack 3 Baseline Hub Family...... 4-6 support users who don’t need that extra are designed especially for the small or performance boost, so you can mix and branch office. They’re easy to install, new! 3Com OfficeConnect Dual match user requirements on one net- simple to use, and priced right for Speed Hubs ...... 4-8 work. Plus, you can migrate your users limited budgets. 3Com OfficeConnect Ethernet Hubs . . . 4-9 individually to higher performance when they need it—within your 3Com OfficeConnect Power Adapter Compatibility Table...... 4-10 timetable and networking budget.

Transceiver Interface Modules

3Com Transceiver Interface Modules . . 4-11

Technology from 3Com

Shared 10/100 Ethernet Migration . . . . 4-7

3Com on the Web

One URL, www.3com.com, takes you to a wealth of information about 3Com products, solutions, and support.

3COM BUYER’S GUIDE March 2002 4-1 02/29/02

3Com Hubs at a Glance

Managed Fast Ethernet and Ethernet Hubs

Part Other Module Options/ Product Name Number Ports Products Features Page

3Com SuperStack II Dual Speed 3C16610 12 autosensing Management, transceiver Manageable and stackable dual-speed 10/100 4-3 Hub 500 10/100 Ethernet interfaces, distance exten- Mbps hub with autosensing ports, internal ders, advanced RPS bridge; can be stacked with PS Hub 40s; 3C16611 24 autosensing 3Com Network Supervisor network manage- 4-3 10/100 Ethernet ment software built in

3Com SuperStack II PS Hub 40 3C16405 12 Ethernet Transceiver interfaces, Cost-effective hub includes advanced port- 4-5 advanced RPS switching that lets users be assigned to 3C16406 24 Ethernet multiple Ethernet LAN segments; provides 4-5 full 9-group RMON on all segments simultaneously; 3Com Network Supervisor and Quick Configuration Manager network management software built in

Unmanaged Fast Ethernet and Ethernet Hubs

Part Other Module Options/ Product Name Number Ports Products Features Page

3Com SuperStack 3 Baseline 3C16592B 12 autosensing Advanced RPS Reliable connectivity at entry-level prices; 4-6 Dual Speed Hub 10/100 Ethernet plug-and-play design with pushbutton MDI/MDIX switch simplifies installation and 3C16593B 24 autosensing operation; Baseline Dual Speed hubs offer 4-6 10/100 Ethernet the most affordable way to migrate to Fast Ethernet 3Com SuperStack 3 Baseline Hub 3C16440A 12 Ethernet Transceiver interfaces; 4-6 advanced RPS 3C16441A 24 Ethernet 4-6

3Com OfficeConnect 3C16755 5 autosensing Internet connectivity, 3Com OfficeConnect Dual Speed hubs 4-8 Dual Speed Hub 5 10/100 Ethernet remote access, switches, enable simple and affordable migration print server, file server, from 10 Mbps to 100 Mbps devices 3Com OfficeConnect 3C16753 8 autosensing web server 4-8 Dual Speed Hub 8 10/100 Ethernet

3Com OfficeConnect 3C16754 16 autosensing 4-8 Dual Speed Hub 16 10/100 Ethernet

3Com OfficeConnect 3C16704B 4 Ethernet Internet connectivity, Affordable, integrated hubs for small 4-9 Ethernet Hub 4 remote access, switches, businesses; quiet, easily installed print server, file server, 3Com OfficeConnect 3C16703B 4 Ethernet, web server 4-9 Ethernet Hub 4C 1 autosensing AUI/BNC Ethernet

3Com OfficeConnect 3C16700B 8 Ethernet 4-9 Ethernet Hub 8

3Com OfficeConnect 3C16701B 8 Ethernet, 4-9 Ethernet Hub 8C 1 BNC Ethernet

3Com OfficeConnect 3C16702B 16 Ethernet, 4-9 Ethernet Hub 16C 1 BNC Ethernet

For more information, call your reseller or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Hubs 4-2 02/29/02

3Com® SuperStack® II Dual Speed Hub 500

Affordable, Easy Migration to Shared Ethernet/Fast Ethernet Connectivity

3Com SuperStack II Dual Speed Hub 500 24-Port and 12-Port Stack

3Com offers a smooth and affordable way to boost your shared Ethernet ORDERING INFORMATION workgroups from 10 Mbps to 100 Mbps technology with the 3Com® ® 3Com SuperStack II Dual Speed SuperStack II Dual Speed Hub 500. The hub provides an all-in-one, self- Hub 500 contained solution; there is no need for an external switch or other device Twelve RJ-45 ports 3C16610* to connect between 10 Mbps and 100 Mbps nodes. Ethernet and high- 3Com SuperStack II Dual Speed speed users and servers can coexist problem-free in the same LAN work- Hub 500 group. The 3Com SuperStack II Dual Speed Hub 500 ships as an unman- Twenty-four RJ-45 ports 3C16611* aged hub, but you can easily add advanced management capabilities, such as web-based management. 3Com SuperStack II Dual Speed Hub 500 Cascade Cable • Internal bridge seamlessly connects 10 and 100 Mbps segment on one 30 cm (11.8 in) 3C16695 workgroup LAN *TP, fiber, and coax transceiver interface mod- • Smart autosensing ports select the appropriate speed for the cable type and ules are available for this hub; see page 4-11. connected device • 3Com Network Supervisor, included with every hub, discovers, maps, and monitors network devices FREE AND EASY LAN • Optional web-based management module adds SNMP and full RMON sup- MANAGEMENT port, powerful security features, resilient links, and smart autosensing to the stack • Optional distance extender modules daisy-chain multiple hubs and increase the network’s operating range 3Com Network Supervisor makes net- • Optional redundant power protects against hub power system failure work management simple for administrators at all experience levels. The application discovers the network, provides a PRODUCT HIGHLIGHTS clear, graphical view of LAN devices and 10/100 Mbps Ethernet Concentration links, and gives you up-to-the-minute Ports per Unit 12 or 24 autosensing 10/100 Ethernet, 2 transceiver reports on network conditions. Robust Media Interfaces 10BASE-T/100BASE-TX/RJ-45 automated and manual features let you

Total Units per Stack Up to 8 units operating as 1 stack, for a total of 208 ports monitor stress levels, set thresholds and per stack alerts, view events, generate reports, and Optional Modules Management, transceiver interface, distance extenders, configure devices. In addition, online help advanced redundant power; see Section 9 for information on provides troubleshooting assistance, and power systems a built-in utility lets you download man- Management 3Com Network Supervisor (included); see Section 8 for more agement information to your Palm-com- information patible handheld. Package Contents Hub, region-specific power adapter and power cable, rack mount kit, rubber feet, 3Com Network Supervisor CD, user’s 3Com Network Supervisor is included guide free on agent CDs supplied with support- Service and Support For worldwide information, see Section 13 or visit ed 3Com switches, hubs, and telephone www.3com.com; see Appendix C for product warranty details systems. See page 8-4 for details.

FOR A COMPLETE LIST OF 3COM SUPERSTACK PRODUCTS, SEE APPENDIX A.

For more information, call your reseller or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Hubs 4-3 02/29/02

3Com SuperStack II Dual Speed Hub 500, continued

3Com SuperStack II Dual Speed Hub 500 ORDERING INFORMATION

Management Module 3Com SuperStack II Dual Speed This optional slide-in management module is ideal for business-critical Hub 500 Management Module 3C16685 environments that require network management, security, and bandwidth optimization. The module’s smart autosensing feature enhances the standard 10/100 autosensing capability. It automatically adapts to 10 or 100 Mbps cable speed and senses cable quality to optimize bandwidth usage and reduce network problems. The management module also provides advanced security and resilient links to ensure transmission continuity if one unit in the stack fails or is turned off. 3Com’s graphical network management applications let you access management data from anywhere on the network using a web browser.

• Full RMON support—nine RMON groups on 10 Mbps segments and seven RMON groups on 100 Mbps segments • Telnet support provides comprehensive in-band management over WAN links; Trivial File Transfer Protocol (TFTP) support enables downloads from a central location

3Com SuperStack II Dual Speed Hub 500 Distance ORDERING INFORMATION

Extender Modules 3Com SuperStack II Dual Speed Hub These optional distance extender modules increase configuration flexibili- 500 100BASE-TX Distance Extender Module 3C16683 ty and control in Fast Ethernet networks. IEEE 802.3 Fast Ethernet rules limit daisy-chaining of Class II hubs via repeater port connections to only 3Com SuperStack II Dual Speed two units, and limit intra-hub cabling distances to 5 meters (16.4 feet). Hub 500 100BASE-FX Distance Extender Module 3C16684 Both distance extender modules let you daisy-chain a virtually unlimited number of 3Com SuperStack II Dual Speed Hub 500 units and increase the supported distance to up to 100 meters (328 feet) on copper or up to 2 kilometers (1.2 miles) on fiber in full-duplex mode.

• Slide-in distance extender modules are easy to install and deploy in a range of Fast Ethernet network configuration and cabling environments • Connect SuperStack II Dual Speed Hub 500 units over distances up to 100 meters (328 feet) on copper or 2 kilometers (1.2 miles) on fiber in full-duplex mode

For more information, call your reseller or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Hubs 4-4 02/29/02

3Com® SuperStack® II PS Hub 40

Advanced Stackable Hub with Workgroup Switching

3Com SuperStack II PS Hub 40 12-Port and 24-Port Stack

® ® 3Com SuperStack II PS Hub 40s deliver completely scalable desktop per- ORDERING INFORMATION formance at an attractive price. 3Com SuperStack II PS Hub 40s use floor 3Com SuperStack II PS Hub 40 distribution segmentation to manage workgroup size and balance traffic 12-Port TP RJ-45 3C16405* loads between Ethernet segments. The hubs also provide true port switching—the ability to assign any port to different segments through software 3Com SuperStack II PS Hub 40 without disturbing other ports. 12-Port TP Four-Pack 3C16405-4PK* 3Com SuperStack II PS Hub 40 • Two transceiver module ports can be used concurrently for mixed backbone 24-Port TP RJ-45 3C16406* environments • Resilient link support and optional redundant power protect business-critical 3Com SuperStack II PS Hub 40 environments 24-Port TP Four-Pack 3C16406-4PK*

• Multichannel cascade supports Ethernet segments and a separate manage- 3Com SuperStack II PS Hub ment channel for monitoring isolated and switched segments with one Cascade Cable 30 cm/11.8 in 3C16420 cable *AUI, TP, fiber-optic, and coax transceiver • ASIC-based design includes full RMON management on all segments simul- interface modules are available for this hub; taneously see page 4-11. • 3Com Network Supervisor, included with every hub, discovers, maps, and monitors network devices • Web-based management lets you administer the network from almost anywhere FREE AND EASY LAN MANAGEMENT PRODUCT HIGHLIGHTS

Ethernet Concentration with Fast Ethernet Connectivity 3Com Network Supervisor makes net- Ports per Unit 12 or 24 Ethernet work management simple for administra- Media Interfaces 10BASE-T/RJ-45 tors at all experience levels. The applica- Total Units per Stack 10 units per stack; up to 240 user ports per managed stack tion discovers the network, provides a Optional Modules Transceiver interface, advanced redundant power; see Section clear, graphical view of LAN devices and 9 for information on power systems links, and gives you up-to-the-minute Management 3Com Quick Configuration Manager and 3Com Network reports on network conditions. Robust Supervisor (included); see Section 8 for more information automated and manual features let you Package Contents Hub, region-specific power adapter and power cable, rack monitor stress levels, set thresholds and mount kit, rubber feet, 3Com Network Supervisor CD, user’s alerts, view events, generate reports, and guide configure devices. In addition, online help Service and Support For worldwide information, see Section 13 or visit provides troubleshooting assistance, and www.3com.com; see Appendix C for product warranty details a built-in utility lets you download management information to your Palm-compatible handheld.

3Com Network Supervisor is included FOR POWER ADAPTER OPTIONS, free on agent CDs supplied with support- SEE PAGE 4-10. ed 3Com switches, hubs, and telephone systems. See page 8-4 for details.

FOR A COMPLETE LIST OF 3COM SUPERSTACK PRODUCTS, SEE APPENDIX A.

For more information, call your reseller or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Hubs 4-5 02/29/02

3Com® SuperStack® 3 Baseline Hub Family

Simple, Affordable Dual-Speed and Ethernet Hubs for the Enterprise

3Com SuperStack 3 Baseline Hubs

® ® The 3Com SuperStack 3 Baseline hub family satisfies the need for high- ORDERING INFORMATION quality products at an affordable price. These hubs are designed to meet 3Com SuperStack 3 Baseline the performance demands of midsize businesses and branch offices that Dual Speed Hub require a reliable, easy-to-use solution but don’t need network manage- Twelve RJ-45 3C16592B ment. Designed for stand-alone or rack-mounted use, the hubs fit into any 3Com SuperStack 3 Baseline office environment. With 3Com SuperStack 3 Baseline hubs, small and Dual Speed Hub growing offices can benefit from 3Com’s reliability and quality. Best of all, Twenty-four RJ-45 3C16593B these hubs are part of the 3Com SuperStack 3 system, with the same high quality and ability to use redundant power for fault-tolerant operation as 3Com SuperStack 3 Baseline Hub Twelve RJ-45 3C16440A* more expensive hubs. 3Com SuperStack 3 Baseline Hub • Autosensing ports on SuperStack 3 Baseline Dual Speed Hubs automatically Twenty-four RJ-45 3C16441A* sense and match the speed of the attached device to optimize performance *AUI, TP, fiber, and coax transceiver interface • A transceiver port on SuperStack 3 Baseline Ethernet Hubs supports legacy modules are available for Baseline hubs; see AUI, coax, fiber, and twisted-pair network backbones page 4-11. • An MDI/MDIX port provides easy expansion; each hub in the stack acts as a single Fast Ethernet Class II repeater • Clearly labeled, color-coded status LEDs facilitate monitoring and troubleshooting • The hubs’ plug-and-play design simplifies installation and operation BASELINE • Compact hub installs as a freestanding unit or in a wiring closet with rack ADVANTAGES mounting kit • Optional RPS backup power protects operation against hub power system failure 3Com SuperStack 3 Baseline products build on 3Com SuperStack 3 enterprise PRODUCT HIGHLIGHTS networking solutions, delivering power- 10/100 Mbps Ethernet Concentration ful, unmanaged connectivity in a full Ports per Unit Baseline Dual Speed hubs: 12 or 24 autosensing 10/100 range of networking technologies. From Ethernet 10 Mbps Ethernet hubs to high-speed Baseline hubs: 12 or 24 Ethernet, 1 transceiver 10/100 Mbps switching, Baseline prod- Media Interfaces 10BASE-T/100BASE-TX/RJ-45, 10BASE-T/RJ-45 ucts satisfy the need for high-quality Optional Modules Baseline Dual Speed hubs: Advanced redundant power system; products at an affordable price, enabling see Section 11 for information on power systems even the most budget-conscious organi- Baseline hubs: Transceiver interfaces and advanced redundant zations to trade up to the next level of power system networking power. Package Contents Hub, region-specific power adapter and power cable, rack mount kit, rubber feet, user’s guide

Service and Support For worldwide information, see Section 13 or visit www.3com.com; see Appendix C for product warranty details FOR A COMPLETE LIST OF 3COM SUPERSTACK PRODUCTS, SEE APPENDIX A.

For more information, call your reseller or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Hubs 4-6 02/29/02 TECHNOLOGY FROM 3COM Shared 10/100 Ethernet Migration

Boosting Your Network’s Performance—Cost Effectively

Notebook PC with Shared Shared Fast Server with 3Com 3Com LAN+modem Ethernet Ethernet 10/100 PC Card 3Com SuperStack 3 Server NIC Baseline Dual Speed Hub PCs with 3Com Notebook PC with 10/100 PCI or 3Com 10/100 LAN ISA NICs PC Card

• Alleviates workgroup bot- Fast Ethernet delivers higher levels of per- highest speed available at both ends of the tlenecks by giving users the formance for today’s bandwidth-intensive link without requiring you to change bandwidth they need graphics and multimedia applications and jumpers or reconfigure ports, eliminating • Maximizes your existing e-business operations. But not every user trips to the wiring closet. equipment investment by needs the extra boost, so you’re faced with upgrading performance for the question: Ethernet or Fast Ethernet? Flexible Management and Control existing LANs without dis- How about both? 3Com’s range of eco- 3Com offers simple-to-use OfficeConnect and carding the equipment SuperStack 3 Baseline dual-speed hubs for you’ve already installed nomical dual-speed Ethernet/Fast Ethernet home office and business solutions lets you home office and small business networks • Leverages your Ethernet mix and match user requirements and build that don’t need to be managed. But for larger experience, training, and offices that require more administrative and tools for Fast Ethernet networks that will help migrate all users to high-speed 100 Mbps Fast Ethernet when traffic control, 3Com’s managed SuperStack • Positions your network for you’re ready. II Dual Speed Hub 500s also offer a number future growth of features that make LAN management easi- The Best of Both Worlds er and more effective. Dual-speed shared technology divides the 3Com enables multiple units to be inte- available bandwidth—either 10 or 100 grated and managed as a single entity. This Mbps—between all users in the segment, at eliminates having to communicate through a low cost per port. Because Fast Ethernet is network ports and offers performance bene- based on the same IEEE 802.3u standard, it fits across the network. Optional or built-in supports all the same applications as SNMP/RMON/web-based management Ethernet and usually runs on the same through 3Com’s graphical applications pro- cabling infrastructure. A proven technology, vide end-to-end control with the ability to it is compatible with existing equipment, collect data from the distributed network interoperable between vendors, and reliable devices. The same management tools used for carrying mission-critical traffic. for Ethernet networks can also monitor and troubleshoot Fast Ethernet LAN devices and 3Com Makes Migration Easy segments. 3Com’s economical dual-speed, autosensing NICs, PC Cards, and dual-speed hubs make Gigabit for the Future migration easy. First, you install 3Com dual- As Fast Ethernet has entered the main- speed NICs in desktop clients; install 3Com stream, prices have dropped considerably. dual-speed LAN+modem PC Cards in client You may be installing it to the desktop now notebooks; and install 3Com dual-speed to handle increasing demand for network server NICs in servers. Next, you connect bandwidth. When you’re ready, you can your users and servers to the 3Com® upgrade to a selection of 3Com 10/100/1000 OfficeConnect®, SuperStack® II, or switches, NICs, and PC Cards to provide an SuperStack 3 dual-speed hub. That’s it— even higher level of performance, flexibility, you’re ready for both present and future net- and traffic control. Once again, 3Com pro- working demands. vides a simple solution that uses your exist- Innovations such as smart autosensing ing copper wire network to migrate to 1000 technology automatically connect at the Mbps Gigabit Ethernet.

3COM BUYER’S GUIDE March 2002 Hubs 4-7 02/29/02 new!

3Com® OfficeConnect® Dual Speed Hubs

Affordable, Flexible High-Speed Networking for Small Businesses

Top to bottom: 3Com OfficeConnect Dual Speed Hub 5, 3Com OfficeConnect Dual Speed Hub 8, 3Com OfficeConnect Dual Speed Hub 16

Need a simple, smooth way to migrate to Fast Ethernet performance for ORDERING INFORMATION the small office? 3Com® OfficeConnect® Dual Speed Hubs combine new! 3Com OfficeConnect the power of 100 Mbps performance with the flexibility to connect 10 Dual Speed Hub 5 Mbps Ethernet devices or users. Designed as Class II repeating hubs, Five RJ-45 3C16755 OfficeConnect Dual Speed Hubs can be connected to other Fast Ethernet new! 3Com OfficeConnect hubs as your bandwidth needs increase. They are designed for small Dual Speed Hub 8 offices that want a reliable, plug-and-play device that is easy to install and Eight RJ-45 3C16753 use. The award-winning OfficeConnect product family—with its plug-and- play design, compact footprint, silent operation, reliability, and FCC Class new! 3Com OfficeConnect Dual Speed Hub 16 B rating—is ideal for the small commercial or home office. Sixteen RJ-45 3C16754

• Internal switch seamlessly integrates 10 Mbps and 100 Mbps LAN segments 3Com OfficeConnect • Autosensing ports automatically sense and match the speed of the attached Mounting Kit 3C16765 device to optimize performance • An MDI/MDIX port provides simple connection to another OfficeConnect hub or switch, or server or PC • Status, collision, and bandwidth-use LEDs simplify troubleshooting • Small footprint conserves space; one-piece clipping system makes expansion LEARN ONLINE WITH easy 3COM UNIVERSITY • Sleek, ergonomic design features a clear front-panel display for easy troubleshooting • External power supply and self-cooling design eliminate need for noisy fan Free, web-based training designed espe- • Limited lifetime warranty provides peace of mind cially for small businesses is available at 3Com University’s Small Business Learning

PRODUCT HIGHLIGHTS Center. Log on anytime, anywhere to get practical information on creating or 10/100 Mbps Ethernet Concentration expanding your network. Choose from Ports per Unit 5, 8, or 16 autosensing 10/100 Ethernet courses such as Networking Basics, Media Interfaces 10BASE-T/100BASE-TX/RJ-45 Connecting to the Internet, Cabling Your Type of Repeater Hub FCC Class B; suitable for use in home office environments Small Business Office, Planning a Small

Package Contents Hub, 11-watt power adapter, one-piece stacking system, rubber Business Network, Expanding Your feet, user’s guide Network Beyond the Office Walls, and Service and Support For worldwide information, see Section 13 or visit Understanding High-Speed Internet www.3com.com; see Appendix C for product warranty details Access Options for Business.

For more information, visit http://learningcenter.3com.com

FOR A COMPLETE LIST OF 3COM OFFICECONNECT PRODUCTS, SEE APPENDIX A.

FOR POWER ADAPTER OPTIONS, SEE PAGE 4-10.

For more information, call your reseller or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Hubs 4-8 02/29/02

3Com® OfficeConnect® Ethernet Hubs

Affordable, Integrated Hubs for Growing Small Businesses

Top to bottom: 3Com OfficeConnect Ethernet Hub 4, 3Com OfficeConnect Ethernet Hub 8, 3Com OfficeConnect Ethernet Hub 16C

® ® With the 3Com OfficeConnect family of products, you can share comput- ORDERING INFORMATION er resources, connect powerful high-volume network servers, access the 3Com OfficeConnect Ethernet Hub 4 Internet, and connect to remote locations or users—all for a price that fits Four RJ-45 3C16704A a small office budget. Five OfficeConnect models offer a range of features to meet the needs of any small but growing organization. All 3Com OfficeConnect Ethernet Hub 4C OfficeConnect hubs are designed to install in just minutes and, once Four RJ-45, one AUI/BNC 3C16703A installed, to work together easily. The award-winning 3Com OfficeConnect 3Com OfficeConnect Ethernet Hub 8 product family—with its plug-and-play design, compact footprint, silent Eight RJ-45 3C16700A operation, reliability, and FCC Class B rating—is a good choice for the 3Com OfficeConnect Ethernet Hub 8C small office that doesn’t need Fast Ethernet performance. Eight RJ-45, one BNC 3C16701A

• 3Com OfficeConnect 4C, 8C, and 16C hubs with autosensing AUI/BNC port 3Com OfficeConnect Ethernet Hub 16C can connect to legacy coaxial Ethernet networks Sixteen RJ-45, one BNC 3C16702A • Diagnostic and Alert LEDs simplify troubleshooting 3Com OfficeConnect • An MDI/MDIX port provides simple connection to another OfficeConnect Mounting Kit 3C16765 hub or switch, or server or PC • Small footprint conserves space; one-piece clipping system makes expansion easy • Sleek, ergonomic design features a clear front-panel display for easy troubleshooting • External power supply and self-cooling design eliminates need for noisy fan 3COM ON THE WEB • Limited lifetime warranty provides peace of mind

PRODUCT HIGHLIGHTS One URL, www.3com.com, takes you to

Ethernet Concentration a wealth of information about 3Com Ports per Unit 4, 8, or 16 Ethernet ports, 1 BNC or AUI/BNC downlink products, solutions, and support.

Media Interfaces Ethernet Hub 4 and 8: 10BASE-T/RJ-45 Here you can view product details, down- Ethernet Hub 8C and 16C: 10BASE-T/RJ-45, 10BASE2/BNC load data sheets, register a product, and Ethernet Hub 4C: 10BASE-T/RJ-45, autosensing find out how to use proven 3Com tech- 10BASE2/AUI/BNC nologies to build a network that best fits Type of Repeater Hub FCC Class B; suitable for use in home office environments your needs. You can also get the latest Package Contents Hub, 11-watt power adapter, one-piece stacking system, rubber information about support tools, consult- feet, user’s guide ing, training, and other 3Com offerings. Service and Support For worldwide information, see Section 13 or visit Plus, if you're located in the U.S. or www.3com.com; see Appendix C for product warranty details Canada you can order select 3Com products directly from our website.

FOR A COMPLETE LIST OF 3COM OFFICECONNECT PRODUCTS, SEE APPENDIX A.

FOR POWER ADAPTER OPTIONS, SEE PAGE 4-10.

For more information, call your reseller or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Hubs 4-9 02/29/02

3Com® OfficeConnect® Power Adapter Compatibility Table

3Com OfficeConnect Hub 11-Watt Power Adapter Compatibility Every 3Com® OfficeConnect® hub ships with an appropriate power adapter. But if you need spares, refer to the table below to order the correct power supply for your region.

OfficeConnect OfficeConnect OfficeConnect OfficeConnect OfficeConnect OfficeConnect 11W Power 11W Power 11W Power 11W Power 11W Power 11W Power Adapter Adapter Adapter Adapter Adapter Adapter 3C16740 3C16741 3C16742 3C16743 3C16744 3C16745 Base Product Number Product Name (U.S.) (U.K.) (Europe) (Japan) (Asia/Aust.) (South Africa) 3C16755 3Com OfficeConnect •••••• Dual Speed Hub 5 3C16753 3Com OfficeConnect •••••• Dual Speed Hub 8 3C16754 3Com OfficeConnect •••••• Dual Speed Hub 16 3C16704A 3Com OfficeConnect •••••• Ethernet Hub 4 3C16703A 3Com OfficeConnect •••••• Ethernet Hub 4C 3C16700A 3Com OfficeConnect •••••• Ethernet Hub 8 3C16701A 3Com OfficeConnect •••••• Ethernet Hub 8C 3C16702A 3Com OfficeConnect •••••• Ethernet Hub 16C

For more information, call your reseller or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Hubs 4-10 02/29/02

3Com® Transceiver Interface Modules

Flexibility to Add or Change Backbone Connections

3Com AUI Transceiver Interface Module

® 3Com transceiver interface modules provide reliable and convenient con- ORDERING INFORMATION nections to a wide variety of network backbone cabling types. Compact ® 3Com AUI Transceiver Interface Module and easy to install, they slide directly into 3Com SuperStack II and One female AUI 3C1206-0 SuperStack 3 hubs and the 3Com SuperStack II Switch 1100 family. 3Com TP Transceiver Interface Module • Internal transceiver improves reliability One RJ-45 3C12063 • Internal, modular design ensures the integrity of the transceiver connection 3Com 10BASE-FL Transceiver • Flexibility to add or change backbone connections makes it easy to expand Interface Module the LAN One pair ST 3C1206-5

• Modules provide full transceiver functionality in 3Com SuperStack 3 and 3Com Coaxial Transceiver SuperStack II hubs and SuperStack II Switch 1100s Interface Module • Lifetime Limited warranty guarantees your transceiver interface modules One BNC 3C1206-6 investment for life; for worldwide support information, see Section 13 or visit www.3com.com; see Appendix C in this catalog for warranty information

Product Support Chart

Transceiver Type AUI TP 10BASE-FL Coax 3COM ON THE WEB Order Number 3C1206-0 3C12063 3C1206-5 3C1206-6 3Com SuperStack II Dual Speed ••• Hub 500s (3C16610, 3C16611) 3Com SuperStack II PS Hub 40 •••• One URL, www.3com.com, takes you to (3C16405, 3C16406) a wealth of information about 3Com 3Com SuperStack 3 Baseline hubs •••• products, solutions, and support. (3C16440A, 3C16441A) Here you can view product details, down- 3Com SuperStack II Switch 1100 •••• load data sheets, register a product, and family (3C16950, 3C16951) find out how to use proven 3Com technologies to build a network that best fits your needs. You can also get the latest information about support tools, consulting, training, and other 3Com offerings. Plus, if you're located in the U.S. or Canada you can order select 3Com products directly from our website.

For more information, call your reseller or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Hubs 4-11 02/29/02

SECTION 5 Internet Access Gateways and LAN Modems

You run a small business, and you're 3Com OfficeConnect LAN modems inte- 3Com Internet Access Gateways and constantly looking for ways to improve grate a four-port Ethernet hub, an IP LAN Modems at a Glance ...... 5-2 Internet access efficiency. 3Com router, ISDN terminal adapters or 56K Internet access gateways and LAN modems, and two analog ports—in one Broadband Internet Access Gateways modems let you do just that by con- compact package. They give you access new! 3Com OfficeConnect Cable/DSL necting your office LAN with your to the Internet or other remote loca- Gateways...... 5-3 Internet service. Multiple users can tions for multiple users over a single share a single Internet connection, analog phone line. In addition, our LAN so you keep costs low and productivity modems deliver an instant Ethernet ISDN and 56K LAN Modems high. LAN that lets everyone share printers 3Com OfficeConnect ISDN and exchange data. Connecting addi- LAN Modems...... 5-4 If you already have a cable or DSL tional Ethernet hubs provides support modem, the new 3Com® OfficeConnect® 3Com OfficeConnect Dual 56K and for even more users or devices. 56K LAN Modems ...... 5-5 cable/DSL gateways put all your office users in touch with the Internet. You 3Com OfficeConnect gateways and LAN can choose an economical gateway with modems are part of the OfficeConnect robust IP features and basic security, or family of products, providing small Technology from 3Com you can select a version with full-fea- businesses with the power to share tured firewall and VPN capabilities. information, connect remote locations, Putting Your Office Users Online ...... 5-6 and access the Internet. Delivering the In either case, you get many of the advantages of networking to small busi- addressing, authentication, and privacy nesses, the 3Com OfficeConnect system features of a router, but in a package can help you streamline operations, that's economical, simple to install, manage resources, and increase com- and easy to manage. Your users will munication within and between get high-performance broadband offices. The OfficeConnect family Internet access, and you'll be able to includes hubs, switches, routers, fire- keep your office within budget. walls, PC cards, and print servers.

For information on our wireless modems, see Section 12: Wireless and Mobile Products.

3Com on the Web

One URL, www.3com.com, takes you to a wealth of information about 3Com products, solutions, and support.

3COM BUYER’S GUIDE March 2002 5-1 02/29/02

3Com Internet Access Gateways and LAN Modems at a Glance

3Com Internet access gateways and LAN modems are ideal for small or branch offices that want to maximize Internet-access efficiencies through multiuser sharing.

Broadband Internet Access Gateways

Customer Situation Functionality Product Features Page

Small offices with DSL or cable 4 10BASE-T/100BASE-TX 3Com OfficeConnect Connects to a DSL or cable modem; 5-3 modems where Ethernet LAN users Ethernet LAN ports; 1 10BASE-T Cable/DSL Secure Gateway delivers IP addressing features such need firewall- and/or VPN-protected Ethernet WAN port 3CR856-95 as NAT and DHCP server capability, Internet access plus full firewall and VPN-termination functions, to multiple Ethernet LAN users

Small offices with DSL or cable 4 10BASE-T/100BASE-TX 3Com OfficeConnect Connects to a DSL or cable modem; 5-3 modems where Ethernet LAN users Ethernet LAN ports; 1 10BASE-T Cable/DSL Gateway delivers IP addressing features such need economical Internet access Ethernet WAN port 3C855 as NAT and DHCP server capability to multiple Ethernet LAN users

ISDN and 56K LAN Modems

Small offices where Ethernet LAN 4 10BASE-T Ethernet LAN ports; 3Com OfficeConnect Connects to an ISP's ISDN service; 5-4 users need Internet access via ISDN 2 RJ-11 voice ports; 1 ISDN BRI ISDN LAN Modems integrated Ethernet LAN hub delivers connectivity WAN port 3C892A-US, 3C891A (non-U.S.) IP addressing features such as NAT and DHCP server capability to multiple users

Small offices where Ethernet LAN 4 10BASE-T Ethernet LAN ports; 3Com OfficeConnect Connects to two simultaneous 56K 5-5 users need Internet access via two 2 RJ-11 pass-through voice ports; Dual 56K LAN Modem dial-up services for added bandwidth; 56K connections 2 analog RJ-11 WAN ports 3C888 integrated Ethernet LAN hub delivers IP addressing features such as NAT and DHCP server capability to multiple users

Small offices where Ethernet LAN 4 10BASE-T Ethernet LAN ports; 3Com OfficeConnect Connects to an ISP's 56K dial-up 5-5 users need Internet access via a sin- 1 RJ-11 pass-through voice port; 56K LAN Modem service; integrated Ethernet LAN hub gle 56K connection 1 analog RJ-11 WAN port 3C886A delivers IP addressing features such as NAT and DHCP server capability to multiple users

For more information, call your local reseller or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Internet Access Gateways and LAN Modems 5-2 02/29/02 new!

3Com® OfficeConnect® Cable/DSL Gateways

Small-Business Migration to Shared Broadband Internet Access 3Com OfficeConnect Cable/DSL Gateway

® ® 3Com OfficeConnect cable/DSL gateways let small businesses and grow- ORDERING INFORMATION ing home or branch-office networks bring shared Internet connectivity to new! 3Com OfficeConnect Cable/DSL multiple users via industry-standard Ethernet. The 3Com OfficeConnect Gateway Cable/DSL Gateway and the 3Com OfficeConnect Cable/DSL Secure Four 10BASE-T/100BASE-TX LAN ports; Gateway contain four-port Ethernet/Fast Ethernet LAN switches, plus an one 10BASE-T WAN port 3C855 Ethernet WAN port for connecting to an existing broadband modem. new! 3Com OfficeConnect Cable/DSL Secure Robust IP addressing and authentication functions give these gateways Gateway router-like features, but at attractive prices. The 3Com OfficeConnect Four 10BASE-T/100BASE-TX LAN ports; Cable/DSL Secure Gateway adds firewall and VPN termination capabilities one 10BASE-T WAN port; ICSA-compliant firewall, VPN support 3CR856-95 for security-conscious offices. Both units come with preset defaults, setup wizards, automatic upgrade capabilities, and other features that simplify installation, configuration, and administration for nontechnical users.

• Both gateways work with either cable or Digital Subscriber Line (DSL) modems to give you maximum configuration flexibility • Gateways let you leverage ISP single-user pricing models for up to 253 users 3COM ON THE WEB • IP functions such as IP multicast, PPP/PPPoE, Network Address Translation, and DHCP boost WAN performance and enhance addressing privacy and economy • 3Com OfficeConnect Cable/DSL Gateway (3C855) features network traffic One URL, www.3com.com, takes you to filtering, hacker pattern detection, virtual DMZ capability, and multiuser VPN a wealth of information about 3Com pass-through for basic security/privacy products, solutions, and support. • Secure version (3CR856-95) also features network traffic filtering, and adds ICSA-compliant firewall support and VPN tunnel termination/initiation fea- Here you can view product details, down- tures for robust, router-like security and privacy load data sheets, register a product, and • Both units are compatible with Microsoft Point-to-Point Tunneling Protocol find out how to use proven 3Com tech- (PPTP) and industry-standard IP Security (IPSec) nologies to build a network that best fits • High stability, easy configuration and reset controls, and browser-based user your needs. You can also get the latest interface simplify installation and administration information about support tools, consulting, training, and other 3Com offerings. PRODUCT HIGHLIGHTS Plus, if you're located in the U.S. or Ethernet and Fast Ethernet with Link to Cable or DSL Canada you can order select 3Com prod- LAN Interfaces 4 10BASE-T/100BASE-TX Ethernet ports (RJ-45) ucts directly from our website.

WAN Interface 1 10BASE-T Ethernet port (RJ-45)

Broadband Device Cable or DSL modem Support FOR A COMPLETE LIST OF IP Feature Support IP routing, dynamic IP WAN addressing, static IP addressing, 3COM OFFICECONNECT PRODUCTS, IP multicast, NAT, PAT, DHCP server, PPP, PPPoE, PAP, CHAP SEE APPENDIX A. Management Web-based configuration

Package Contents Gateway, power cable with AC wall transformer, RJ-45 to RJ-45 Ethernet cable, CD-ROM with installation guide and installation software

Service and Support For worldwide information, see Section 13 or visit www.3com.com; see Appendix C for product warranty details

For more information, call your local reseller or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Internet Access Gateways and LAN Modems 5-3 02/29/02

3Com® OfficeConnect® ISDN LAN Modems

Internet/Intranet Access with Voice and 3Com OfficeConnect ISDN LAN Modem Data Support for Up to 25 Users

® ® The 3Com OfficeConnect ISDN LAN Modem provides small offices and ORDERING INFORMATION homes with shared Internet access over a single, high-speed link. Using this 3Com OfficeConnect ISDN LAN Modem one device and one ISDN line, you can give up to four users simultaneous U interface; for Canada access to the Internet or remote locations. Integrating an IP router, four- and U.S. only 3C892A-US port Ethernet hub, an ISDN BRI interface, two analog voice ports, and an 3Com OfficeConnect ISDN LAN Modem HTML server, this modem is a complete and inexpensive communications S/T interface; for Europe, Middle East, solution. You can instantly establish an Ethernet LAN that lets everyone Africa, Asia Pacific 3C891A share all peripherals. Smart features automatically assign bandwidth to voice or fax calls so you can talk on the phone while sending important data. Plus, you can add up to 25 users or devices to your LAN: the modem’s built-in DHCP and DNS server lets you add Ethernet hubs whenever you need them. The modem supports a wide range of protocols, including PPTP NEED MULTIPLE SERVICES? pass-through for setting up secure VPNs, and Intelligent NAT that lets your ISDN COULD BE LAN users share a single ISP account and phone line while hiding their individual IP addresses from the Internet. THE ANSWER.

• Intelligent management of ISDN B channels provides simultaneous access to two ISPs, concurrent voice and data transmission, and channel “bonding” Integrated Services Digital Network (ISDN) with Multilink PPP or fast 128 Kbps connections—all over a single line is a technology for connecting branch • Dial-in functionality lets the modem serve as a dial-in host for remote users; office, remote office, and small office/ the modem can even be configured to dial back the remote user, assigning home office users to corporate networks phone charges to the host and the Internet. A key benefit is ISDN’s • The modem’s E-Z LAN utility, web-based configuration, ISP wizard software, ability to support multiple devices such as and CD-ROM tutorial make setting up dial-up connections so easy that you’ll be up and running in as little as 15 minutes telephones, computers, and fax machines • North American support includes features such as call waiting, call confer- on a single, economical high-speed line. encing and forwarding, caller ID, and distinctive ringing With speeds up to 128 Kbps, ISDN BRI provides higher bandwidth than analog PRODUCT HIGHLIGHTS modem-based solutions. Using compression, the 3Com OfficeConnect ISDN LAN Ethernet, ISDN Basic Rate Interface (BRI) Modem delivers effective speeds greater Minimum System Computer with Ethernet card, 10BASE-T port, and TCP/IP Requirements for LAN protocol suite; at least one Windows 2000, Windows 98, than 256 Kbps. This proven technology is Modem and Included Windows 95, or Windows NT PC with a CD-ROM drive is used worldwide for its inherent reliability, Software recommended digital security, and ability to support mul- LAN Interface 4 10BASE-T Ethernet ports (RJ-45) timedia services. WAN Interface 1 ISDN BRI (RJ-45)

Voice Ports 2 (RJ-11)

Protocol Support TCP/IP, PPP, Multilink PPP, ISDN Caller ID, DHCP, DNS, PAP/CHAP/MS CHAP, Intelligent NAT, PPTP FOR A COMPLETE LIST OF 3COM OFFICECONNECT PRODUCTS, Speeds 128 Kbps using Multilink PPP; effective speeds greater than SEE APPENDIX A. 256 Kbps with data compression

Management Web-based configuration

Package Contents Modem, power cable with AC wall transformer, RJ-45 to RJ-45 ISDN cable, RJ-45 to RJ-11 ISDN cable, RJ-45 to RJ-45 Ethernet cable, CD-ROM with installation guide and installation software

Service and Support For worldwide information, see Section 13 or visit www.3com.com; see Appendix C for product warranty details

For more information, call your local reseller or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Internet Access Gateways and LAN Modems 5-4 02/29/02

3Com® OfficeConnect® Dual 56K and 56K LAN Modems

Analog Internet/Intranet Access for Up to 25 Users

3Com OfficeConnect Dual 56K LAN Modem

3Com® OfficeConnect® Dual 56K* and 56K LAN modems provide an easy, economical way to set up managed Internet and remote access services for up to four users in your small office or home—using just one device. You can instantly establish an Ethernet LAN that lets everyone—whether on a PC, Macintosh, or UNIX-based workstation—share printers and fax machines. The LAN modems integrate a four-port Ethernet hub, IP router, 3Com OfficeConnect 56K LAN Modem one or two 56K modems, one or two pass-through voice ports for fax machines and analog devices, and TCP/IP server software, giving you ORDERING INFORMATION everything you need. Plus, both modems’ built-in DHCP and DNS server lets you add Ethernet hubs to support up to 25 users. Choosing the Dual 3Com OfficeConnect Dual 56K LAN Modem 56K model gives you the added advantages of two analog ports, multilink Available worldwide; check with your technology that achieves near-ISDN speeds, simultaneous dial-in and dial- local 3Com sales office 3C888 out connections, and a virtual communications port for faxing and transmitting to non-PPP services such as AOL. 3Com OfficeConnect 56K LAN Modem For the U.S., Canada, and other locations; • The 3Com Ethernet interface and data compression overcome serial port check with your local 3Com sales office 3C886A speed constraints, reducing transfer times and bringing faster connections • Dial-in functionality lets the modems serve as dial-in hosts for remote users; the modems can even be configured to dial back the remote user, assigning phone charges to the host • Extensive protocol support includes PPTP pass-through for setting up secure VPNs, and Network Address Translation that lets your LAN users share a sin- FOR A COMPLETE LIST OF 3COM gle ISP account and phone line while hiding their individual IP addresses OFFICECONNECT PRODUCTS, from the Internet SEE APPENDIX A. • The modem’s E-Z LAN utility, web-based configuration, ISP wizard software, and CD-ROM tutorial make setting up dial-up connections so easy that you’ll be up and running in as little as 15 minutes

PRODUCT HIGHLIGHTS

56 Kbps V.90, Ethernet Minimum System Computer with Ethernet card, 10BASE-T port, and TCP/IP Requirements for LAN protocol suite; at least one Windows 2000, Windows 98, Modem and Included Windows 95, or Windows NT PC with a CD-ROM drive is Software recommended

LAN Interfaces 4 10BASE-T Ethernet ports (RJ-45)

WAN Interfaces Dual 56K: 2 analog (RJ-11); 56K: 1 analog (RJ-11)

Voice Ports Dual 56K: 2 pass-through (RJ-11); 56K: 1 pass-through (RJ-11)

Protocol Support TCP/IP, UDP/IP, PPP, DHCP, DNS, PAP/CHAP/MS CHAP, Intelligent NAT, PPTP, L2TP, and NetBIOS filtering

Speeds 56K* V.90 downloads; 33.6 Kbps V.34 modem-to-modem throughput

Management Web-based configuration

Package Contents Modem, power cable with AC wall transformer, RJ-11 to RJ-11 phone cable (2 cables with Dual 56K modem), RJ-45 to RJ-45 Ethernet cable, CD-ROM with installation guide and installation *Capable of receiving downloads at up to 56 Kbps and sending at up to 31.2 Kbps. Actual download speeds you software experience may be lower due to varying line conditions. Maximum download speeds in Canada and the U.S. are lim- Service and Support For worldwide information, see Section 13 or visit ited to 53K, due to regulatory limits on power output. www.3com.com; see Appendix C for product warranty details Requires compatible analog phone line and server equipment. See www.3com.com/56k/ for details.

For more information, call your local reseller or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Internet Access Gateways and LAN Modems 5-5 02/29/02 TECHNOLOGY FROM 3COM Putting Your Office Users Online

Gateways and Multiuser Modems Harness the Power of Sharing

Here's how 3Com gateways (left) and LAN modems (right) fit into small-business networks to make Internet access more efficient. Desktops

Desktops N Ethernet LA

N Ethernet LA Internet Ethernet ports

Ethernet ports LAN Voice ports modem ay Gatew

Internet Cable or DSL modem Phones

• Gateways and LAN modems Internet computing has grown quickly to have substantial IP functions, such as NAT give users router-like features become a “must have” for businesses today. and PAT. that are easy to use Even for small businesses, e-mail is a neces- Want more features? The high-end 3Com • You can eliminate redundant sity, and a website is typically advantageous. OfficeConnect Cable/DSL Secure Gateway modems, ease administrative But many small businesses and branch adds firewall and VPN-termination/initiation costs locations have been hard pressed to keep up functions. They also provide dual-speed • Make migration to newer with advances in Internet access technolo- Ethernet ports, ready to connect to the office technologies comfortable, gies that started with 56K and have pro- LAN. not painful gressed to DSL and cable. Now, numerous offices are installing broadband routers— LAN Modems devices that let multiple users share their For offices that don’t require broadband broadband connection. speeds, 3Com OfficeConnect ISDN and 56K Still, many offices continue to work with LAN modems are ideal. They function much 56K modems, ISDN modems, or DSL/cable like the gateway and they also contain their modems. And in many of these offices, users own ISP connection technologies—consist- may even have their own modem and their ing of ISDN and 56K, or for extra perfor- own ISP hookup. mance, dual 56K modems. In addition, 3Com OfficeConnect ISDN Multiuser Internet Access Devices and 56K LAN modems provide IP-like fea- For owners, managers, and users who want tures such as NAT and PAT, and they employ to migrate from such multiple-modem sce- back-end Ethernet ports that can hook into narios, a relatively new class of products— existing LANs or create their own LAN. multiuser gateways and modems—promise a Finally, these units can route voice traffic to highly effective solution. the office phones in addition to performing Products such as 3Com® OfficeConnect® their data transfer duties. cable/DSL gateways and ISDN/56K LAN Benefits of Sharing modems let users choose the most comfortable migration path to shared networking. Both the cable/DSL and ISDN/56K products help your office users consolidate their Cable/DSL Gateways equipment—and your costs—to a more In broadband applications, our 3Com manageable level. And by standardizing and OfficeConnect cable/DSL gateways use consolidating equipment, you'll make system Ethernet connections to link to the existing administration smoother and simpler. office cable or DSL modem, just the way a So even if your office hasn't kept up user PC would hook up to the modem. with every advance in Internet connectivity, But the gateways offer features that make don't worry: 3Com has the solutions that them intelligent in the world of wide area will bolster user productivity today, and networking. They use industry-standard ease the migration path to your office of the PPPoE authentication protocols, and they future.

3COM BUYER’S GUIDE March 2002 Internet Access Gateways and LAN Modems 5-6 02/29/02

SECTION 6 Network Interface Cards

When you choose a 3Com NIC for your work all the way from the server to the 3Com Network Interface Cards server or desktop, you get the latest desktop. Read about the 3Com at a Glance ...... 6-2 innovations from the world’s leader in Embedded Firewall on page 3-8. network interface cards (NICs). Gigabit Ethernet NICs 3Com Connection Assistant puts diag- 3Com® gigabit server NICs deliver super- nostic and repair tools right at your 3Com Gigabit Ethernet Network fast throughput, support for aggregate fingertips. Whether you’re an end user Interface Cards...... 6-5 bandwidth, automated failover, traffic seeking self-help answers or a help desk control, and centralized management. servicing an enterprise network, this Fast Ethernet NICs Our 3Com 10/100 Secure Server NICs powerful interactive support tool lets 3Com Fast Ethernet Network and 3Com 10/100 Secure NICs for desk- you troubleshoot and solve connectivity Interface Cards...... 6-11 tops provide IPSec encryption without problems faster and easier. This web- impeding system performance. These based tool is included with or available Ethernet NICs advanced NICs also support distributed as a free download for any 3Com NIC. LAN security that protects your net- Learn more on page 6-3. 3Com 10 PCI Fiber Network Interface Card ...... 6-17

Software Compatibility Tables . . . 6-18

Technology from 3Com

Why a Server NIC? ...... 6-4

Network Edge Security ...... 6-10

Effortless Networking from 3Com. . . . 6-16

Make sure the desktops, notebooks, or servers you buy include superior 3Com connectivity. Look for the 3Com Connected® label, ask your PC manufacturer to install 3Com components, or visit www.3com.com to find a preferred 3Com PC Partner.

3Com on the Web

One URL, www.3com.com, takes you to a wealth of information about 3Com products, solutions, and support.

3COM BUYER’S GUIDE March 2002 6-1 02/29/02

3Com Network Interface Cards at a Glance

Gigabit Ethernet NICs

Product Page Product Name Media Type Number* Number Also Available

PCI Bus 3Com Gigabit Server NIC 10BASE-T/100BASE-TX/1000BASE-T; RJ-45 3C996B-T 6-7 5-packs

3Com Gigabit Fiber-SX Server NIC 1000BASE-SX; SC 3C996-SX 6-7 5-packs

3Com Gigabit Server NIC with Memory 10BASE-T/100BASE-TX/1000BASE-T; RJ-45 3C997-T 6-8 5-packs

3Com Gigabit Fiber-SX Server NIC 1000BASE-SX; SC 3C997-SX 6-8 5-packs with Memory

3Com Gigabit Fiber-LX Server NIC 710026 1000BASE-LX; SC 710026 6-9 N/A with Memory

*These product numbers correspond to single-pack versions

Fast Ethernet NICs

Product Page Product Name Media Type Number* Number Also Available

PCI Bus 3Com 10/100 Secure Server NIC 10BASE-T/100BASE-TX; RJ-45 3CR990SVR97 6-12 10-packs

3Com 10/100 Secure Server NIC 10BASE-T/100BASE-TX; RJ-45 3CR990SVR95 6-12 10-packs

3Com 10/100 Secure NIC 10BASE-T/100BASE-TX; RJ-45 3CR990-TX-97 6-12 25-packs

3Com 10/100 Secure NIC 10BASE-T/100BASE-TX; RJ-45 3CR990-TX-95 6-12 25-packs

3Com 100 Secure Fiber-FX NIC 100BASE-FX; SC 3CR990-FX-97 6-12 25-packs

3Com 10/100 Dual-Port Server NIC 10BASE-T/100BASE-TX; RJ-45 3C982-TXM 6-13 5-packs

3Com 10/100 Server NIC 10BASE-T/100BASE-TX; RJ-45 3C980C-TXM 6-13 10-packs

3Com 10/100 Managed NIC 10BASE-T/100BASE-TX; RJ-45 3C905CX-TX-M 6-14 25-packs

3Com 10/100 NIC 10BASE-T/100BASE-TX; RJ-45 3C905CX-TX-NM 6-14 25-packs

3Com 10/100 Combo NIC 10BASE2, 10BASE5; BNC, AUI 3C905B-COMBO 6-14 25-packs 10BASE-T/100BASE-TX; RJ-45

3Com 100 Fiber NIC 100BASE-FX; SC 3C905B-FX(SC) 6-14 5-, 25-packs

3Com OfficeConnect Fast Ethernet NIC 10BASE-T/100BASE-TX; RJ-45 3CSOHO100-TX 6-15 10-packs

*These product numbers correspond to single-pack versions. (continued)

THE ULTIMATE NETWORK LINK

CRN (formerly Computer Reseller News) selected the 3Com 10/100 Secure NIC as ”The Ultimate NIC for the Ultimate PC” for the year 2001. “3Com's NICs are consistently top performers, and the 10/100 Secure NIC is no exception with its support for 3Com Embedded Firewall, ability to offload IPSec encryption tasks to the 3XP processor, and its low CPU utilization.” —John Yacono, Lab Director, CRN Test Center

For more information, call your reseller or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Network Interface Cards 6-2 02/29/02

3Com Network Interface Cards at a Glance, continued

Ethernet NICs

Product Page Product Name Media Type Number* Number Also Available

PCI Bus 3Com 10 PCI Fiber NIC 10BASE-FL; ST 3C900B-FL(ST) 6-17 25-packs

*These product numbers correspond to single-pack versions

3COM CONNECTION ASSISTANT: A MORE INTELLIGENT WAY TO STAY CONNECTED

3Com connectivity products are designed for effortless reliability. They include autosensing, autoconfiguring, and self-healing capabilities that take some of the “work” out of networking. But we realize that it’s not a perfect world out there. That’s why we offer support options that include 24/7 web resources, maintenance service packages—and now, the 3Com Connection Assistant.

This intuitive, interactive support tool helps end users and help-desk staff diagnose and solve problems more efficiently. The natural-language interface makes it easy for end users to find answers stored in product guides, help files, and documentation on their local hard drives. With an Internet connection, 3Com Connection Assistant can also search FAQs, technical briefs, and 3Com’s Knowledgebase at www.3com.com.

For assisted help, users can submit an electronic trouble ticket to their help desk. 3Com Connection Assistant adds system settings and error logs to the ticket, then forwards everything to the help desk staff—putting the relevant diagnostic information right at their fingertips.

3Com Connection Assistant lets end users stay productive while their problem is being worked on. Or it lets users solve problems themselves, using knowledge from our extensive 3Com technical and product databases. Best of all, it lets help-desk staff spend more time fixing problems and less time on the phone gathering information.

3Com Connection Assistant works with any 3Com NIC, helping you get connected easier. We include it with all our 3C905x NICs (see page 6-14), or you can download it free at www.3com.com.

For more information, call your reseller or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Network Interface Cards 6-3 02/29/02 TECHNOLOGY FROM 3COM Why a Server NIC?

Getting More Out of Your Network Connections

• High-performance connec- Network servers were originally developed Bandwidth-Boosting Gigabit tivity for high-volume to support basic LAN services such as file Backbones servers and print sharing. Today, servers handle all You’ve probably already discovered that the • Intelligent NIC processing sorts of services—everything from e-mail most efficient way to connect desktops to coupled with advanced and group scheduling to e-commerce and networked resources is through server back- server features corporate databases. And yet companies bones. But if your server link is running at • Improved throughput, avail- often overlook a component that is critical to only 100 Mbps, then you’re putting yourself ability, management, and server performance and availability: network at risk for serious traffic congestion and net- security interface cards (NICs). Consider a NIC specif- work slowdowns. ically optimized for servers if you require That’s why more businesses are convert- any of the following from your enterprise ing their server NICs and switches to 1000 LAN: Mbps Gigabit Ethernet. It’s easier and more • Continuous server uptime and maximum affordable than ever, with IEEE 802.3ab– network availability compliant Gigabit Ethernet NICs over • Enhanced remote management and Category 5 or 5e copper cabling. monitoring Upgrading your server backbone with • Lowered total cost of ownership 3Com Gigabit Ethernet hardware rewards • Prioritized time-sensitive and business- you with significantly higher throughputs critical data combined with innovative server-enhancing • Traffic balancing during peak usage technologies. Our end-to-end Gigabit periods Ethernet solutions include: fiber- and copper-compatible gigabit server and desktop Why a 3Com Server NIC? NICs, modular switches for backbones and 3Com® server NICs make your network LAN switching aggregation, fixed-configura- smarter with faster application response, tion 100/1000 multilayer switches, gigabit easier desktop management, maximum serv- upgrade modules and GBICs for a variety of er uptime, and end-to-end security. These switches, and unmanaged 10/100/1000 high-powered features include: Ethernet switches (see Section 10). • Onboard NIC processing that takes some of The Smart Choice the workload off system CPUs. The NICs Because your network is only as reliable and offload cycle-intensive TCP segmentation, available as its server connections, it’s impor- TCP/IP checksum functions, and IPSec tant to choose your server NICs with care. processing for improved application and Look for server-specific features that com- system performance. plement the sophisticated management, high • 3Com advanced server features for bandwidth, processing, and security capabil- improved network performance and ities of today’s high-performance LANs. reduced administration costs. Resilient Learn more about our intelligent server server links (RSLs), self-healing drivers NICs family at www.3com.com. (SHDs), bidirectional load balancing, multiple VLANs, and PCI Hot-Plug deliver 24/7 monitoring and uptime, maximum availability, and significant cost savings.

3COM BUYER’S GUIDE March 2002 Network Interface Cards 6-4 02/29/02

3Com® Gigabit Ethernet Network Interface Cards

Outstanding Throughput and Performance from the Leader in Gigabit Networking

Left to right: 3Com Gigabit Network Interface Card, 3Com Gigabit Fiber-SX Server Network Interface Card

Increasingly, your business relies on time-sensitive applications and plenty of bandwidth. 3Com® Gigabit Ethernet NICs let you cost-effectively and BETTER GIGABIT reliably boost network and system performance. Because they’re built to PERFORMANCE FOR THE IEEE standards, these NICs provide a tenfold increase over Fast Ethernet REAL WORLD with minimal changes to your existing LAN infrastructure. The server NICs described on pages 6-7 and 6-8 deliver 3Com advanced server features that help maximize the availability, manageability, and fault tolerance In October 2001, Ziff-Davis Media’s of your business-critical LAN. eTesting Labs conducted performance tests comparing the 3Com Gigabit Server • Gigabit-over-fiber server NICs are immune to electrical interference and NIC (3C996B-T) to Intel’s PRO/1000 T snooping, and support longer cabling distances adapter. The server adapters were tested • Gigabit-over-copper NICs can be installed in existing Category 5 or 5e backbones, helping to preserve your initial Fast Ethernet infrastructure invest- over Category 5 copper wiring in a ment Windows 2000 environment, using stan- • Preserve your Gigabit Ethernet investment with our firmware-upgradable dard Ethernet frames. 3Com Gigabit Server NICs with memory (page 6-8) The 50% Sends/50% Receives test simu- • The 3Com Gigabit Fiber-LX Server NIC 710026 with Memory (page 6-9) offers improved performance for 1000BASE-LX fiber cabling lates real-world operating conditions by measuring server link performance for mixed traffic running between the server GIGABIT NIC FEATURE COMPARISON and five clients. Here’s the result: Network Need NIC Features Page “Once again, the test results conclusively Minimal backbone upgrade, management Gigabit over copper, 6-7 features advanced server features show that the 3Com Gigabit Server Network Interface Card outperformed the Noise resistance, long cabling distances, 1000BASE-SX gigabit over fiber, 6-7 management features advanced server features Intel PRO/1000 T Network Adapter for all transfer request sizes.” Minimal backbone upgrade, upgradable, Gigabit over copper, 1 MB memory, 6-8 management features advanced server features “For the 50% Sends/50% Receives I/O Noise resistance, long cabling distances, 1000BASE-SX gigabit over fiber, 6-8 request type, the 3Com adapter yielded upgradable, management features 1 MB memory, advanced server up to 15% higher throughput.” features

Faster server throughput 1000BASE-LX gigabit over fiber, 6-9 1 MB memory

For more information, call your reseller or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Network Interface Cards 6-5 02/29/02

3Com Gigabit Ethernet Network Interface Cards, continued

3Com is not shipping this product. No orders will be accepted.

3Com Gigabit Network Interface Card The 3Com Gigabit NIC accelerates your LAN users into the twenty-first century with speeds of up to 1000 Mbps Gigabit Ethernet to the desktop. Like our 10/100 Mbps NICs, this autonegotiating, multispeed NIC is built to industry standards so it will work seamlessly with your Ethernet or Fast Ethernet hardware and cabling. Designed for high-volume enterprise LANs, it delivers super-fast throughput, renowned reliability, and timesav- ing management capabilities. It also supports standards-based remote man- 3Com Gigabit Network Interface Card agement features that help lower administration time and network total cost of ownership (TCO). ORDERING INFORMATION

• Give your end users instant relief from slow system response and insufficient 3Com Gigabit Network Interface Card bandwidth with a tenfold performance boost compared to Fast Ethernet 10BASE-T/100BASE-TX/1000BASE-T; RJ-45 links new! Single NIC 3C1000-T • This cost-saving Gigabit Ethernet NIC is fully compliant with global Ethernet standards, so it will work over your existing Category 5 or 5e cabling and new! Twenty-five-packNOT SHIPPING 3C1000-T-25 autonegotiate to the right data rate—10, 100, or 1000 Mbps • 32-bit 66 MHz PCI bus mastering and support for Jumbo Frames deliver faster transmissions with lower CPU utilization; traffic control features help prioritize time-sensitive data and eliminate traffic bottlenecks • Standards-compliant remote desktop management—including WfM, PXE, and remote wake up—helps lower network administration time and TCO 3COM ON THE WEB • The 3Com Connection Assistant (see page 6-3) gives you simplified NIC management, support, and troubleshooting

PRODUCT HIGHLIGHTS One URL, www.3com.com, takes you to a wealth of information about 3Com Gigabit Ethernet, Fast Ethernet, Ethernet products, solutions, and support. Media 10BASE-T/100BASE-TX/1000BASE-T Here you can view product details, down- Connector RJ-45 load data sheets, register a product, and Bus 32-bit 33/66 MHz PCI find out how to use proven 3Com tech- Cables and Operating 10BASE-T: Category 3, 4, 5, or 5e up to 100 m (328 ft) nologies to build a network that best fits Distances 100BASE-TX/1000BASE-T: Category 5 or 5e up to 100 m your needs. You can also get the latest (328 ft) information about support tools, consult- System Requirements PCI 2.2–compliant desktops ing, training, and other 3Com offerings. Management Any SNMP management platform, including 3Com Managed PC Plus, if you're located in the U.S. or Boot Agent; supports WfM, ACPI, remote wake up over bus (PCI 2.2), WBEM, CIM, WMI, PXE, BIS, RIS, ASF, SDG Canada you can order select 3Com products directly from our website. Software Included See page 6-18 for driver information

Package Contents Number of NICs indicated in Ordering Information, installation CD-ROM with 3Com Managed PC Boot Agent, quick start guide

Service and Support For worldwide information, see Section 13 or visit www.3com.com; see Appendix C for product warranty details

For more information, call your reseller or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Network Interface Cards 6-6 02/29/02

3Com Gigabit Ethernet Network Interface Cards, continued

3Com Gigabit Server Network Interface Cards Are you facing enterprise-wide slowdowns and frustrated end users? Then upgrade your server links with 3Com gigabit server NICs for copper or fiber-optic cabling. These Gigabit Ethernet server NICs give you a cost- effective solution for networks filled to capacity with bandwidth-greedy software, bulky media files, real-time data transmissions, and an ever- growing user group. Whether you choose affordable copper or future- Left to right: 3Com Gigabit Server Network ready fiber, you’re investing in reliable, easy-to-install server connections Interface Card, 3Com Gigabit Fiber-SX Server that meet your business needs for today, tomorrow, and beyond. Network Interface Card

• Fiber-optic cabling offers maximum throughput, better noise filtering, and longer operating distances; copper provides the most cost-effective upgrade ORDERING INFORMATION • 3Com gigabit server NICs are fully backward-compatible with Ethernet or 3Com Gigabit Server Network Fast Ethernet infrastructure equipment Interface Card 10BASE-T/100BASE-TX/1000BASE-T; RJ-45 • Upgrading your server links to 1000 Mbps helps boost end-system and application performance across your enterprise LAN Single NIC 3C996B-T • 3Com advanced server features increase server availability and reliability Five-pack 3C996B-T-5 • These server NICs deliver super-fast throughput, renowned reliability, innov- 3Com Gigabit Fiber-SX Server Network ative management software, and standards-based compatibility Interface Card 1000BASE-SX; SC Single NIC 3C996-SX PRODUCT HIGHLIGHTS Five-pack 3C996-SX-5 Gigabit Ethernet Media Fiber: 1000BASE-SX Copper: 10BASE-T/100BASE-TX/1000BASE-T

Connectors Fiber: SC Copper: RJ-45 COMPARING FIBER Bus 32-/64-bit 33/66 MHz PCI; 32-/64-bit 33/66/100/133 MHz PCI-X; PCI Hot-Plug* AND COPPER

Cables and Operating Multimode fiber: 62.5/160 up to 220 m (721 ft), 62.5/200 up Distances to 275 m (902 ft), 50/400 up to 500 m (1,639 ft), 50/500 up to 550 m (1,804 ft) Gigabit over copper runs over your exist- UTP copper: 100BASE-TX/1000BASE-T Category 5 or 5e up to ing copper Category 5 or 5e UTP cabling. 100 m (328 ft); 10BASE-T Category 3, 4, 5, or 5e up to 100 m Then you’ll only need to modify the serv- (328 ft) er switch. The 3Com SuperStack® 3 System Requirements PCI 2.2–, PCI-X 1.0–compatible servers Switch 4900, for example, is an afford- Management SNMP-manageable, including 3Com Managed PC Boot Agent; able gigabit upgrade. supports WfM, remote wake up, ACPI, WBEM, CIM, WMI, PXE, BIS, RIS, SDG For growing companies, gigabit over fiber Software Included See page 6-18 for driver information is a smart investment. The fiber backbone

Package Contents Number of NICs indicated in Ordering Information; installation requires fiber-compatible switches and CD-ROM with advanced server features, documentation, and cabling—but unlike copper, fiber-optic online help; quick start guide cabling has no upper data threshold. So Service and Support For worldwide information, see Section 13 or visit you’ll be ready for 10 Gbps Ethernet in www.3com.com; see Appendix C for product warranty details the future. *Requires a PCI Hot-Plug–compliant system.

For more information, call your reseller or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Network Interface Cards 6-7 02/29/02

3Com Gigabit Ethernet Network Interface Cards, continued

3Com Gigabit Server Network Interface Cards with Memory Keep your enterprise LAN running at peak performance with 3Com Gigabit Server NICs with Memory. They quickly help reduce congestion caused by ever-growing numbers of users, network services, and high- bandwidth applications. 3Com advanced server features boost system performance, enhance network manageability, improve link fault tolerance, and reduce application response times. These firmware-upgradable server links include 1 megabyte of external memory to help ensure that these server NICs will be compatible with new technologies in the future.

• Gigabit-over-fiber server backbones offer improved protection against elec- 3Com Gigabit Server Network Interface Card trical interference and snooping, and support longer cabling distances with Memory • Gigabit-over-copper server NICs provide a cost-effective, instant performance boost over your existing Category 5 or 5e UTP copper cabling • These server NICs are fully compliant with global Ethernet standards to ORDERING INFORMATION ensure an easy upgrade 3Com Gigabit Server Network Interface • 64-bit 166 MHz PCI-X bus mastering and support for Jumbo Frames deliver Card with Memory faster transmissions with lower CPU utilization Available mid-2002; 10BASE-T/100BASE- TX/1000BASE-T; RJ-45 • Link aggregation and failover let you install multiple NIC connections, boosting server availability and bandwidth new! Single NIC 3C997-T

new! Five-pack 3C997-T-5PK

PRODUCT HIGHLIGHTS 3Com Gigabit Fiber-SX Server Network Interface Card with Memory Gigabit Ethernet Available mid-2002; 1000BASE-SX; SC

Media Fiber: 1000BASE-SX new! Single NIC 3C997-SX

Copper: 1000BASE-T new! Five-pack 3C997-SX-5PK Memory 1 MB SSRAM

Connectors Fiber: SC Copper: RJ-45

Bus 32-/64-bit 33/66 MHz PCI; 32-/64-bit 33/66/100/133 MHz PCI-X; PCI Hot-Plug*

Cables and Operating Multimode fiber: 62.5/160 up to 220 m (721 ft), 62.5/200 up to Distances 275 m (902 ft), 50/400 up to 500 m (1,639 ft), 50/500 up to 550 m (1,804 ft) UTP copper: 100BASE-TX/1000BASE-T Category 5 or 5e up to 100 m (328 ft); 10BASE-T Category 3, 4, 5, or 5e up to 100 m (328 ft)

System Requirements PCI 2.2–, PCI-X 1.0–compatible servers

Management SNMP-manageable, including 3Com Managed PC Boot Agent; supports WfM, remote wake up, ACPI, EFI, WBEM, CIM, WMI, PXE, BIS, RIS, SDG

Software Included See page 6-18 for driver information

Package Contents Number of NICs indicated in Ordering Information; installation CD-ROM with advanced server features, documentation, and online help; quick start guide

Service and Support For worldwide information, see Section 13 or visit www.3com.com; see Appendix C for product warranty details

*Requires a PCI Hot-Plug–compliant system. For more information, call your reseller or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Network Interface Cards 6-8 02/29/02

3Com Gigabit Ethernet Network Interface Cards, continued

3Com Gigabit Fiber-LX Server Network Interface Card 710026 with Memory Installing fiber-compatible NICs, cabling, and switches improves noise filtering, security, and cabling distances. This 1000 Mbps Gigabit Ethernet fiber NIC quickly clears congestion between your server and LAN backbone. The NIC supports an aggregate throughput of up to 2 Gbps, full- duplex, for superior server-to-server/switch transmissions. And for easier management and improved security, it supports IEEE 802.1Q multiple virtual LANs—as many as 64. 3Com Gigabit Fiber-LX Server Network Interface Card 710026 with Memory • Install a fiber backbone for future expansion and new technologies • This standards-compliant NIC is fully backward-compatible with Ethernet or Fast Ethernet LANs ORDERING INFORMATION • Zero host copy packet processing, interrupt coalescence, and an onboard This product is currently available in the memory of 1 MB transfer data more efficiently and reduce retransmissions U.S. and Canada only, through Synnex Information Technologies at • TCP/UPD/IP offloads reduce system CPU processing cycles 1-800-756-9888. • This IEEE 802.1Q–compliant NIC can support up to 64 multiple virtual LANs (VLANs) 3Com Gigabit Fiber-LX Server Network Interface Card 710026 with Memory 1000BASE-LX; SC; 1 MB PRODUCT HIGHLIGHTS Single NIC 710026

Gigabit Ethernet, Fast Ethernet, Ethernet Media 1000BASE-LX

Connector SC

Bus 32-/64-bit 33/66 MHz PCI

Cables and Operating 62.5 µm multimode fiber: 440 m (1,443 ft) Distances 50 µm multimode fiber: 550 m (1,803 ft) 9 µm single-mode fiber: 5 km (16,393 ft)

Memory 1 MB

System Requirements PCI 2.1–compliant servers

Software Included See page 6-18 for driver information

Management SNMP-manageable

Package Contents NIC, user’s guide and drivers on CD-ROM, documentation

Service and Support For worldwide information, see Section 13 or visit www.3com.com; see Appendix C for product warranty details

For more information, call your reseller or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Network Interface Cards 6-9 02/29/02 TECHNOLOGY FROM 3COM Network Edge Security

Distributed Server-to-Client LAN Protection

3Com Embedded Firewalls guard your network assets and systems from unauthorized users and unsecured machines, whether they’re inside or Access blocked to nauthorized user outside the corporate perimeter. u Mobile User on secure desktop Secure notebook Secure Access blocked to web server unauthorized user on VPN-enabled desktop

Internet Strategic Partner (VPN client) eter Perim pany all and Com firew ay PN gatew Headquarters V

Secured transmission Secure NIC or PC Card + Access blocked to Embedded Firewall non-employee on VPN tunnels unsecured machine Unsecured transmission

• End-to-end security for Perimeter firewalls are effective at filtering Users can be easily added to or removed from desktops, notebooks, and and controlling Internet traffic at the bound- the group to fit changing security needs. You servers ary of your corporate network. Unfortunately, can also configure global no-sniffing/no- • Two-tier, distributed perimeter security offers only partial protec- spoofing policies. protection tion. According to a 2001 survey by the Computer Security Institute and FBI, insider Reliable Encryption and Enforcement • Hardware-accelerated IPSec encryption security breaches can result in damages that 3Com secure NICs and PC Cards use an average $2 million per incident. onboard RISC processor to enforce security To help IT managers combat this growing policies assigned by the 3Com Embedded challenge, we offer network edge security Firewall Policy Server. (See pages 6-12 and solutions. They complement your enterprise 12-29.) Deploying security through network perimeter firewalls, antivirus programs, host- link hardware, rather than host-based soft- based applications, intrusion-detection alerts, ware, makes your network extremely resistant to malicious code, hostile users, and those LEARN HOW TO GET and network agents with a unique combina- well-publicized security holes found in many COMPREHENSIVE LAN tion of security hardware and software. operating systems. PROTECTION BY COM- Centrally Controlled Security BINING PERIMETER AND Another shortcoming of software security DISTRIBUTED FIRE- With network edge security, you can grant is that once it's disabled, hackers can use the WALLS ON PAGE 3-9. network access on a need-to-have basis, now-corrupted host to launch an invasion fur- regardless of where login originates. This ther into the network. Our secure NICs and means that users with access to your LAN— PC Cards offer two-tier protection that contin- whether onsite or via extranets or VPNs—can ues to protect the network from traffic coming get the information they need, and nothing from a corrupted host. else. Hardware-based security provides another 3Com® Embedded Firewall Policy Server very important benefit: optimum system per- (see page 3-8) works with 3Com secure NICs formance. By offloading cycle-intensive IPSec and PC Cards, letting you assign group-based and security processing to the NIC or PC security policies that control network access Card, the host CPU has more cycles available according to group role or function, rather for user applications and transmissions. than traffic streams or network topology.

3COM BUYER’S GUIDE March 2002 Network Interface Cards 6-10 02/29/02

3Com® Fast Ethernet Network Interface Cards

The Fast, Smart, Secure Way to Maximize System Performance

3Com Fast Ethernet Family of Network Interface Cards

Move your network onto the fast track, easily and affordably, with the ® world’s top-selling Fast Ethernet NICs. 3Com 10/100 and 100 Mbps NICs NOT ALL SECURE NICS bring high-performance 10 Mbps and 100 Mbps networking to servers and ARE CREATED EQUAL desktop PCs. When you’re ready for 100 Mbps networking, just connect a Category 5 or 5e UTP cable to a 100BASE-TX hub or switch port; the NIC automatically reconfigures to 100 Mbps*. You can connect over twisted- pair or fiber cabling; whichever NIC you choose, you’ll get unsurpassed 3Com Secure NICs (formerly named reliability. Every NIC comes with an installation CD-ROM that includes EtherLink® 10/100 PCI NICs with 3XP point-and-click setup, diagnostics, user guides, and documentation—local- Processors) deliver optimal system security ized in nine languages—for easy installation and configuration. What’s and performance. And we’ve got the test more, you’ll see a much smarter LAN—so smart it raises performance results to prove it. while reducing network administration time, simply by applying 3Com’s In their May 2001 benchmark report, The innovative remote management features. Tolly Group published these highlights • These NICs feature advanced bus technology for maximum throughput with about our 3Com 10/100 Secure Server minimum CPU utilization NIC: • All 3Com Fast Ethernet NICs offload cycle-intensive TCP/IP processing tasks; the server NICs (see pages 6-12, 6-13) offload UDP processing; the secure “When IPSec tasks are offloaded from the NICs (see page 6-12) offload IPSec processing Windows 2000 CPU to the hardware • Remote management features—including Managed PC Boot Agent—give accelerators on the NICs, the four 3Com servers and desktops the intelligence to improve network administration adapters achieve higher P/E scores than and performance Intel's, whether in aggregated or non- • 3Com advanced server features help maximize the availability, scalability, and fault tolerance of your business-critical servers aggregated configurations.” • 3Com Connection Assistant, a searchable and interactive tool, gives end “The Windows 2000 P/E 1 index with users and help-desk staff easy access to 3Com technical support and four 3Com adapters exceeds the P/E expertise (see page 6-3) index with four Intel adapters regardless of whether the 100BASE-T links are FAST ETHERNET NIC FEATURE COMPARISON aggregated or not.”

Network Need NIC Features Page In March 2000, LANQuest Labs tested Enterprise Servers our Secure NIC for desktops and Intel’s Security, performance Encryption offloads 6-12 PRO/100 S adapter. According to their Legacy upgrade Dual ports 6-13 report, “Data results prove that the 3CR990-TX-97 is capable of throughput Affordability Fast Ethernet 6-13 levels 25.22 percent higher than the Intel Enterprise Desktops PRO/100 S while using 13.03 percent less Security, performance Encryption offloads 6-12 CPU processor utilization on the main sys- Security, performance, long distance minimize Encryption offloads, 6-12 tem.” electrical interference 100 Mbps over fiber LANQuest Labs concludes, “The 3Com Time-saving management Remote desktop control 6-14 3CR990-TX-97 significantly outperformed Affordability Fast Ethernet 6-14 the Intel PRO/100 S in all encrypted test Legacy upgrade UTP or coaxial connectors 6-14 runs, securing its position as the network Long distance, minimize electrical interference 100 Mbps over fiber 6-14 interface card of choice for networks that Small Business Desktops require data security.” We couldn’t have Easy installation, fast throughput Fast Ethernet 6-15 said it better ourselves.

*The 3Com 100 fiber NICs are 100 Mbps only, in compliance with the IEEE100BASE-FX standard.

For more information, call your reseller or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Network Interface Cards 6-11 3Com Fast Ethernet Network Interface Cards, continued

3Com Secure Network Interface Cards 3Com 10/100 and 100 Mbps Secure NICs are designed for environments that require end-to-end security. The NICs’ integrated security processor works with Windows 2000 or XP to take over key processing tasks, reducing the load imposed on the CPU. Intelligent server and desktop management features, included free, improve network performance, lower support costs, and reduce network administration time.

• The NICs offload cycle-intensive IPSec processing, TCP segmentation, and TCP/IP checksum functions—for security plus performance 3Com 10/100 Secure Network Interface Card • These advanced NICs support 3Com Embedded Firewall, a tamper-resistant, distributed security solution that protects your LAN inside the perimeter firewalls (see page 3-8) ORDERING INFORMATION

• 3Com’s new secure fiber NIC offers protection against signal degradation, 3Com 10/100 Secure Server Network interference, and snooping Interface Card • Our server NICs use a PCI Hot-Plug–compliant bus that lets you remove or 10BASE-T/100BASE-TX; RJ-45; 3DES 168- replace them without powering down your server* bit encryption; available in Canada and the U.S. • These NICs are upgradable from the 3Com website to keep them up to † date with the latest security and management features Single NIC 3CR990SVR97 Ten-pack 3CR990SVR97-10†

PRODUCT HIGHLIGHTS 3Com 10/100 Secure Server Network Interface Card Fast Ethernet and Ethernet 10BASE-T/100BASE-TX; RJ-45; DES 56-bit Media Fiber: 100BASE-FX encryption; available for Asia-Pacific Rim, Europe, and Latin America, except for Copper: 10BASE-T/100BASE-TX Cuba, Iran, Iraq, Libya, North Korea, Connectors Fiber: SC Republic of Serbia, Sudan, and Syria. † Copper: RJ-45 Single NIC 3CR990SVR95 Ten-pack 3CR990SVR95-10† Bus Width 32-bit 33 MHz PCI; PCI Hot-Plug (server only)

Encryption† 3DES 168-bit, DES 56-bit, MD5, SHA-1 3Com 10/100 Secure Network Interface Card Security Processor 125 MHz RISC 10BASE-T/100BASE-TX; RJ-45; 3DES 168- bit encryption; available in Canada and Cables and Operating 1300 nm multimode fiber: Half-duplex up to 412 m (1,351 ft); the U.S. Distances full-duplex up to 2,000 m (6,557 ft) Single NIC 3CR990-TX-97† UTP copper: 100BASE-TX, Category 5 or 5e up to 100 m † (328 ft); 10BASE-T, Category 3, 4, 5, or 5e up to 100 m (328 ft) Twenty-five-pack 3CR990-TX-97-25

System Requirements PCI 2.1–, 2.2–compliant servers or desktops; Windows XP or 3Com 10/100 Secure Network 2000 or required for offload capabilities Interface Card 10BASE-T/100BASE-TX; RJ-45; DES 56-bit Management SNMP-manageable, including 3Com Managed PC Boot Agent; encryption; available for Asia-Pacific Rim, supports WfM, DMI, remote wake up, ACPI, PXE, RIS Europe, and Latin America, except for Cuba, Iran, Iraq, Libya, North Korea, Optional Security 3Com Embedded Firewall Republic of Serbia, Sudan, and Syria. Software Included See page 6-19 for driver information Single NIC 3CR990-TX-95† Package Contents Number of NICs indicated in Ordering Information, installation Twenty-five-pack 3CR990-TX-95-25† CD-ROM, quick start guide 3Com 100 Secure Fiber-FX Network Service and Support For worldwide information, see Section 13 or visit Interface Card www.3com.com; see Appendix C for product warranty details 100BASE-FX; SC; 3DES 168-bit encryption; available in Canada and the U.S.

*Requires a PCI Hot-Plug–compliant system. new! Single NIC 3CR990-FX-97† † This product contains encryption which may not be exported from the U.S. or Canada without an new! Twenty-five-pack 3CR990-FX-97-25† approved U.S. Department of Commerce export license.

For more information, call your reseller or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Network Interface Cards 6-12 02/29/02

3Com Fast Ethernet Network Interface Cards, continued

3Com 10/100 Server Network Interface Cards When your business depends on network-based technologies, you need network links that are completely available, reliable, and manageable. The 3Com 10/100 Server NIC frees you from worries about disconnected users and unavailable applications. The card’s PCI Hot-Plug bus lets you install this NIC without powering down your server*. Autosensing, dual-speed capability means you can easily migrate up to Fast Ethernet when you’re ready, and advanced server features add processing power and intelligence. For slot-constrained servers, we offer the 3Com 10/100 Dual-Port Server NIC. You get instant scalability from a single NIC upgrade—enabling one Left to right: 3Com 10/100 Dual-Port Server Network Interface Card, 3Com 10/100 Server PCI slot to support two network connections. When you choose a 10/100 Network Interface Card server NIC, the result is high availability for your server.

• Resilient server links (RSLs), self-healing drivers (SHDs), and PCI Hot-Plug provide link redundancy, robust operation, and continuous uptime ORDERING INFORMATION • Switch-independent, bidirectional load balancing distributes traffic among 3Com 10/100 Dual-Port Server multiple NICs, for an aggregated server bandwidth of up to 800 Mbps Network Interface Card 10BASE-T/100BASE-TX; RJ-45 • 3Com NIC technology takes advantage of the latest PCI-bus designs to improve system and application response times Single NIC 3C982-TXM • Support for IEEE 802.1Q multiple VLANs gives you greater configuration Five-pack 3C982-TXM-5PK flexibility and better network security 3Com 10/100 Server Network • The included installation CD-ROM gives you point-and-click installation, Interface Card enhanced diagnostics, and an electronic user’s guide—in nine languages— 10BASE-T/100BASE-TX; RJ-45 for easy installation and configuration Single NIC 3C980C-TXM Ten-pack 3C980C-TXM-10 PRODUCT HIGHLIGHTS

Fast Ethernet and Ethernet Media 10BASE-T/100BASE-TX

Connector RJ-45

Bus Width 32-/64-bit (dual port only) PCI; PCI Hot-Plug*

Cables and Operating 10BASE-T: Category 3, 4, 5, or 5e UTP up to 100 m (328 ft) Distances 100BASE-TX: Category 5 or 5e UTP up to 100 m (328 ft)

System Requirements PCI 2.1–, 2.2–compliant servers

Management SNMP-manageable, including 3Com Managed PC Boot Agent; supports WfM, DMI, remote wake up, ACPI

Software Included See page 6-19 for driver information

Package Contents Number of NICs indicated in Ordering Information, installation CD-ROM with advanced server features, documentation, quick start guide

Service and Support For worldwide information, see Section 13 or visit www.3com.com; see Appendix C for product warranty details

*Requires a PCI Hot-Plug–compliant system.

For more information, call your reseller or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Network Interface Cards 6-13 02/29/02

3Com Fast Ethernet Network Interface Cards, continued

3Com 10/100 and 100 Network Interface Cards The 3Com 10/100 Managed NIC, 100 Fiber NIC, and 10/100 Combo NIC help you regain control over all the time and money it takes to support desktop PCs. They’ll help you increase your network assets and lower

your total cost of ownership (TCO) too. For a basic network link without 3Com 10/100 Managed Network Interface Card management support, our 10/100 NIC (3C905CX-TX-NM) provides a highly affordable Fast Ethernet option. All these NICs use advanced bus technology, TCP/IP processing offloads, and traffic-control features to accelerate ORDERING INFORMATION LAN throughput, improve application performance, and lower CPU utiliza- 3Com 10/100 Managed Network tion. They’re also simple to connect. The interactive, intuitive 3Com Interface Card Connection Assistant (page 6-3) makes configuration and troubleshooting 10BASE-T/100BASE-TX; RJ-45 easier than ever. Single NIC 3C905CX-TX-M • Management features* support WfM and PC2001 specifications—including Twenty-five-pack 3C905CX-TX-M-25 ACPI, remote wake up, and DMI 2.0 3Com 10/100 Network Interface Card • Centrally controlled and monitored desktops significantly lower the TCO of 10BASE-T/100BASE-TX; RJ-45 network administration—reducing the single biggest cost of operating your Single NIC 3C905CX-TX-NM* network Twenty-five-pack 3C905CX-TX-NM-25PK* • Fiber cabling is ideal where there is significant electrical interference or security is a high priority, and for voice and video transmissions 3Com 100 Fiber Network Interface Card • For legacy coaxial LANs, our 10/100 Combo NIC supports both thin 100BASE-FX; SC (10BASE2) and thick (10BASE5) Ethernet coax cabling Single NIC 3C905B-FX(SC) Five-pack 3C905B-FX(SC)-5PK PRODUCT HIGHLIGHTS Twenty-five-pack 3C905B-FX(SC)-25PK

Fast Ethernet and Ethernet 3Com 10/100 Combo Network Interface Media Fiber: 100BASE-FX Card 10BASE2, 10BASE5, 10BASE-T/100BASE- Copper: 100BASE-TX, 10BASE-T, 10BASE5, 10BASE2 TX; BNC, AUI, RJ-45 Connectors SC, RJ-45, AUI, BNC Single NIC 3C905B-COMBO

Bus Widths 32-bit PCI Twenty-five-pack 3C905B-COMBO-25PK

Cables and Operating 1300 nm multimode fiber: Half-duplex up to 412 m (1,351 ft); *The unmanaged NIC (3C905CX-TX-NM) does Distances full-duplex up to 2,000 m (6,557 ft) not support most management features and does not include a remote wake up cable. UTP copper: 100BASE-TX, Category 5 up to 100 m (328 ft); 10BASE-T, Category 3, 4, or 5 up to 100 m (328 ft) Coaxial: 10BASE2 up to 185 m (607 ft); 10BASE5 up to 500 m (1,639 ft)

System Requirements PCI 2.1–, 2.2–compliant desktops

Management* SNMP-manageable, including 3Com Managed PC Boot Agent; supports WfM, ACPI, DMI, remote wake up over bus (PCI 2.2) or via cable (PCI 2.1), PXE, BOOTP, TFTP, DHCP, RPL, ASF LINKING UP WITH A WINNER Software Included See page 6-19 for driver information Our 10/100 Managed NIC has been picked Package Contents Number of NICs indicated in Ordering Information, matching as the “Ultimate NIC for the Ultimate PC” number of remote wake up cables*, installation CD-ROM with 3Com Managed PC Boot Agent and 3Com Connection in multiple years by CRN (formerly Assistant, quick start guide Computer Reseller News). Here's what they said in 2001: Service and Support For worldwide information, see Section 13 or visit “With the lowest CPU use and the highest www.3com.com; see Appendix C for product warranty details throughput the CRN Test Center has seen in a NIC, the 3Com 3C905C-TX-M is a perennial part of the Ultimate PC.”

For more information, call your reseller or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Network Interface Cards 6-14 02/29/02

3Com Fast Ethernet Network Interface Cards, continued

3Com OfficeConnect® Fast Ethernet Network Interface Card Ideal for small businesses—where the network must be especially reliable and easy to install—the 3Com OfficeConnect® Fast Ethernet NIC brings you a sure and simple connection. Just insert the NIC into any Pentium- class PC running Windows, and begin realizing the power of networking. You get all the speed you need with top-notch Fast Ethernet performance, even if you don’t plan to upgrade right away. You also get the reliability you need, backed by 3Com’s high-quality technical support and Lifetime Limited warranty. What’s more, you get the simplicity you want. Stripped 3Com OfficeConnect Fast Ethernet Network of complicated management features and unnecessary software drivers, Interface Card this NIC is ideal where there’s no IT staff to administer or manage the LAN. Complete documentation and the Network Assistant CD, included free with the product, take the complexity out of networking the office. ORDERING INFORMATION Three brightly lit LEDs tell you when your PC is actively connected. 3Com 3Com OfficeConnect Fast Ethernet puts it all together—ease of use, performance, and reliability—into an Network Interface Card award-winning Fast Ethernet NIC. 10BASE-T/100BASE-TX; RJ-45 Single NIC 3CSOHO100-TX • Designed for networks with fewer than 50 PCs, this NIC delivers outstanding power for transferring files, exchanging e-mail, and handling office Ten-pack 3CSOHO100-TX-10PK applications—giving people with small businesses the power to network as effectively as people in larger businesses • Complete installation software for Windows 98/95 is included, making this NIC ideal for peer-to-peer and small client/server networks • These NICs are fully software-configurable, Microsoft Plug and Play–compli- FOR A COMPLETE LIST OF ant, and include the Network Assistant CD that guides you step by step, 3COM OFFICECONNECT PRODUCTS, taking the mystery out of network setup and installation SEE APPENDIX A. • Technical support and a Lifetime Limited warranty from 3Com, the leader in Fast Ethernet networking • This NIC is part of the award-winning 3Com OfficeConnect family of products designed specifically for small-office environments 3COM ON THE WEB PRODUCT HIGHLIGHTS

Fast Ethernet and Ethernet

Media 10BASE-T/100BASE-TX One URL, www.3com.com, takes you to Connector RJ-45 a wealth of information about 3Com Bus Width 32-bit PCI products, solutions, and support.

Cables and Operating 10BASE-T: Category 3, 4, or 5 UTP up to 100 m (328 ft) Here you can view product details, down- Distances 100BASE-TX: Category 5 UTP up to 100 m (328 ft) load data sheets, register a product, and System Requirements PC with 486, Pentium, or Pentium II processor and available find out how to use proven 3Com tech- PCI slot nologies to build a network that best fits Management OfficeConnect Network Assistant CD your needs. You can also get the latest Software Included Drivers for Windows 9x, Windows NT 3.5.1 or higher information about support tools, consult-

Package Contents Number of NICs indicated in Ordering Information, software ing, training, and other 3Com offerings. drivers on diskettes, 3Com OfficeConnect Network Assistant Plus, if you're located in the U.S. or CD-ROM, user’s guide Canada you can order select 3Com prod- Service and Support For worldwide information, see Section 13 or visit ucts directly from our website. www.3com.com; see Appendix C for product warranty details

For more information, call your reseller or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Network Interface Cards 6-15 02/29/02 TECHNOLOGY FROM 3COM Effortless Networking from 3Com

Faster, Smarter, and Safer Business LANs

After-hours and remote desktop management helps both IT staff and end users stay productive. 10:37 am

3Com NIC with 3Com Managed PC Boot Agent 12:03 am Active desktop PC durting working hours

Sleeping or powered-down desktop PC ent console Managem

• Centralized control for End-to-end manageability is the key to get- your enterprise against threats is everyone’s enterprise LANs ting the most from your enterprise net- concern. That’s why 3Com offers NIC fea- • After-hours management work—and that means tools to consolidate a tures that protect your data from the inside and monitoring complicated mix of infrastructure and appli- out. cations, voice and data, and local and mobile • Comprehensive data and 3Com fiber NICs deliver the inherent users. And with so much riding on network system protection security of fiber-optic cabling, which— availability, security has become an IT neces- unlike copper wiring—can’t be tapped or sity as well. “snooped.” 3Com secure NICs feature an ASIC that offloads IPSec encryption tasks Working Smart with Managed PCs and processes them right on the NIC. Not The single greatest cost of running midsize only does this make your servers and desk- to large networks is managing end-user sys- tops more secure, it also helps them perform tems. Centralized and after-hours manage- better. ment of these systems is one of the most effi- For superior protection against hostile cient ways to lower a network’s total cost of users or corrupted hosts inside your compa- ownership (TCO). ny, 3Com Embedded Firewall (see page 3-8) To reduce TCO, choose manageable 3Com provides tamper-resistant, policy-enforced, NICs. Most of our NICs support standards- distributed security at servers and desktops. based management capabilities—such as 3Com enterprise security products Wired for Management (WfM), DMI, PXE, include perimeter firewalls, Internet filters, BootP, Alert Standard Forum (ASF), and and more. Read about them in Section 3. remote wake up (RWU). All our Gigabit and Fast Ethernet NICs (except models 3C905CX- Leverage 3Com Knowledge TX-NM and 3CSOHO100-TX) come with Get the most from your enterprise LAN by ® 3Com Managed PC Boot Agent. This utility taking advantage of our global networking provides tools for pre-OS management, expertise. Visit www.3com.com to access a installations, and upgrades, and recovery— wealth of resources that include the 3Com even if the desktop won’t boot on its own. Knowledgebase, FAQs, data sheets, driver To learn more about these and other downloads, and interactive connection find- time-saving 3Com desktop management ers. Need more help? We also offer customer applications, see Section 8. services designed to fit your needs—including network consulting, maintenance plans, Enterprise Security application development, dedicated engi- In the past, network attacks were an occa- neering, and technical training. See Section sional news item reported in a high-tech 13 to learn about the wide range of services publication. Today, knowing how to secure we offer.

3COM BUYER’ S GUIDE March 2002 Network Interface Cards 6-16 02/29/02

3Com® 10 PCI Fiber Network Interface Card

A Clear Value for Performance, Reliability, and Intelligence

3Com 10 PCI Fiber Network Interface Card

Now you can get the advantages of Ethernet technology—on 1,300 nm ORDERING INFORMATION multimode fiber-optic cable. With this affordable 10BASE-FL solution, you 3Com 10 PCI Fiber Network can successfully network PCI-bus desktops over longer distances, in elec- Interface Card tronically noisier areas, and with higher security than allowed by copper 10BASE-FL; ST wiring. This NIC is a clear winner over other 10 Mbps fiber NICs on the Single NIC 3C900B-FL(ST) market. 3Com bus technology and flow control boost NIC performance and Twenty-five-pack 3C900B-FL(ST)-25PK improve data transfer efficiency. 3Com remote management features can be ordered to save you even more on network administration and support. This standards-based NIC ensures easy installation and configuration with Windows-based diagnostics, as well as 3Com’s industry-leading compatibility and reliability.

• The NIC operates at up to 2,000 meters (6,560 feet) full-duplex or 412 3COM ON THE WEB meters (1,351 feet) half-duplex • WfM, ACPI, remote wake up, and DMI give your desktops the intelligence needed to improve performance, management, and control • You can order additional desktop management, including 3Com Managed One URL, www.3com.com, takes you to PC Boot Agent (see page 8-9), for even greater network control and cost a wealth of information about 3Com savings products, solutions, and support.

Here you can view product details, down- PRODUCT HIGHLIGHTS load data sheets, register a product, and Ethernet find out how to use proven 3Com tech- Media 10BASE-FL nologies to build a network that best fits Connectors ST your needs. You can also get the latest

Bus Width 32-bit PCI information about support tools, consulting, training, and other 3Com offerings. System Requirements PCI 2.1–compliant desktops Plus, if you're located in the U.S. or Management SNMP-manageable, including 3Com Managed PC Boot Agent; Canada you can order select 3Com prod- supports WfM, ACPI, DMI, remote wake up via cable ucts directly from our website. Software Included See page 6-19 for driver information

Package Contents Number of NICs indicated in Ordering Information, a matching number of remote wake up cables, EtherCD® CD-ROM, quick start guide

Service and Support For worldwide information, see Section 13 or visit www.3com.com; see Appendix C for product warranty details

For more information, call your reseller or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Network Interface Cards 6-17 02/29/02

Software Compatibility Tables

Extensive Software Support from the World’s Leader in Ethernet Connectivity

Following is a partial list of the major network operating systems that are compatible with 3Com server and desktop NICs. In some cases, this list reflects anticipated compatibility through adherence to industry-standard driver interfaces. To download the most current drivers, visit our website at www.3com.com.

Gigabit Ethernet Network Interface Cards

3Com Gigabit Server NICs 3Com Gigabit Fiber-LX 3Com Gigabit Server NICs with Memory Server NIC 710026 with Memory Company and Product 3C996B-T, 3C996-SX 3C997-T, 3C997-SX 710026

Banyan VINES

BSDi BSD/OS

Caldera OpenUNIX 8

Crynwr/Clarkson

Packet Driver*

IBM OS/2 Warp

Linux 64

Linux 2.2, 2.4

Microsoft Windows XP

Microsoft Windows Me*

Microsoft Windows 2000*

Microsoft Windows 98*/95*

Microsoft Windows NT 4*

Novell NetWare 6.x Server*

Novell NetWare 5.x Server*

Novell NetWare 4.x Server*

Novell NetWare 3.x Server*

Novell NetWare Requestor for OS/2*

Novell NetWare ODI Client*

SCO Open Server 5

SCO UnixWare 7

Sun Solaris 2.x for X.86

Board supported In development *Drivers for this product are available on an installation CD-ROM shipped with each 3Com NIC or multipack; other product drivers are available from independent software vendors.

For more information, call your reseller or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Network Interface Cards 6-18 02/29/02

Software Compatibility Tables, continued

Fast Ethernet and Ethernet Network Interface Cards

3Com 10/100 3Com 10/100 and 100 NICs 3Com 10/100 Secure NICs 3Com 10/100 3C905CX-TX-M, Secure Server NICs 3CR990-TX-97, Server NICs 3C905CX-TX-NM, 3CR990SVR97, 3CR990-TX-95, 3C982-TXM, 3C905B-COMBO, 3Com 10 PCI Fiber NIC Company and Product 3CR990SVR95 3CR990-FX-97 3C980C-TXM 3C905B-FX(SC) 3C900B-FL(ST) Banyan VINES •• BSDi BSD/OS

Caldera OpenUNIX 8

Crynwr/Clarkson

Packet Driver*

IBM OS/2 Warp

Linux 64

Linux 2.2, 2.4 †

Microsoft Windows XP

Microsoft Windows Me*

Microsoft Windows 2000*

Microsoft Windows 98*/95*

Microsoft Windows NT 4*

Novell NetWare 6.x Server*

Novell NetWare 5.x Server*

Novell NetWare 4.x Server*

Novell NetWare 3.x Server*

Novell NetWare Requestor for OS/2*

Novell NetWare ODI Client*

SCO Open Server 5

SCO UnixWare 7

Sun Solaris 2.x for X.86

Client Only *Drivers for this product are available on an installation CD-ROM shipped with each NIC or Board supported multipack; other product drivers are available from independent software vendors. † In development Does not support Linux 2.2.

For more information, call your reseller or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Network Interface Cards 6-19 01/25/01

SECTION 7 Network Jacks

In today’s fast-moving business world, added, how do you maintain network Network Jacks having the right tools for the job means reliability and security? 3Com NJ100 Network Jack ...... 7-2 smart, mobile, and secure devices that let employees be productive anytime, At 3Com, our goal is to provide you 3Com Network Jack Power Supplies . . . 7-4 with easy-to-use solutions for complex anywhere. Chances are they already rely 3Com Network Jack Accessories ...... 7-5 on a notebook PC, cell phone, and PDA networking challenges, today and in the to stay productive on the road. But future. 3Com® network jacks are based back at the office, employees need a on an innovative networking platform convenient way to coordinate their that lets you create a personal area net- Technology from 3Com mobile devices with their desktops work (PAN) linking multiple devices. The Future of Desktop Networking . . . . 7-3 and the corporate LAN. They turn a simple link into a trusted connection that provides seamless con- As a result, IT administrators face nectivity to network devices, content, the increasingly complex challenge of and services. managing a growing and shifting network infrastructure. How do you 3Com network jacks give IT administra- expand connectivity without the tors the affordability and manageabil- high cost of rewiring? More important- ity they need, and users the flexibility ly, with all these new devices being and convenience they want.

3Com on the Web

One URL, www.3com.com, takes you to a wealth of information about 3Com products, solutions, and support.

3COM BUYER’S GUIDE March 2002 7-1 01/25/01

3Com® NJ100 Network Jack

Turn Basic Outlets into Trusted, Convenient Connections

3Com NJ100 Network Jack

® The 3Com NJ100 Network Jack instantly expands a single Ethernet LAN ORDERING INFORMATION connection into multiple ports at any desktop. The jack’s compact, Power- Single packs include blank, Panduit, and over-Ethernet design lets you install it virtually anywhere you need more Avaya adapter plates. Twenty-packs do not LAN connectivity (see Power Requirements below). Replace an existing include Panduit or Avaya adapter plates, wall jack, or use it as the voice and data outlet in modular office paneling. which must be purchased separately. See Users enjoy the convenience of having multiple connections for linking page 7-5 for ordering information for adapter plate and connector. mobile and desktop computing devices. IT administrators appreciate how effortlessly they can extend the existing LAN infrastructure—for a savings 3Com NJ100 Network Jack of up to 60 percent of the cost of pulling and activating wires. Or use Single network jack, black 3CNJ100-BLK VoIP-compatible network jacks to add networked telephony to user work- Twenty-pack, black 3CNJ100-BLK-20 spaces. Single network jack, ivory 3CNJ100-CRM • 3Com NJ100 Network Jacks expand network connectivity in cubicles, Twenty-pack, ivory 3CNJ100-CRM-20 offices, dormitory rooms, conference rooms, classrooms, and shared office spaces without expensive rewiring or a tangle of cables • Network jacks seamlessly integrate with your existing Ethernet or Fast Ethernet infrastructure • The compact case, in your choice of two colors, fits standard 2.81” x 1.75” (NEMA-WD6) wall outlet cutouts or modular paneling openings • Four RJ-45 switched ports cluster devices into a personal area network (PAN); two optional RJ-11/RJ-45 pass-through ports accommodate additional A CLOSER LOOK phone/data connections • Use network jacks to connect desktop PCs, workstations, 3Com NBX® phones, notebook PCs, printers, or scanners • Network jacks help converge desktops and peripherals into powerful productivity centers; read more about the future of desktop networking on page 7-3

PRODUCT HIGHLIGHTS

Fast Ethernet and Ethernet Ports 4 autosensing 10/100 Ethernet; 2 optional RJ-11/RJ-45 pass-through Network Jack Front Network Jack Back Media Interfaces LAN: 10BASE-T/100BASE-TX, RJ-45 The front of the 3Com NJ100 Network Pass-through: Voice/data, RJ-11/RJ-45 Jack looks just like a standard wall outlet, Ethernet Switching Store-and-forward; full-/half-duplex autonegotiation but has up to six device ports. There are Features four RJ-45 ports that provide access to a Power Requirements Require power, either from Power over Ethernet running over 10/100 Ethernet unmanaged switch. In Category 5 or 5e cabling, or from a local AC power supply; see addition, there are one or two RJ-11/ page 7-4 for more information on power sources RJ-45 pass-through ports, depending on Package Contents Number of network jacks indicated, a matching number of the type of adapter plate you choose. At 7.7 cm (3 in) RJ-45 coupler cables, user’s guide, documentation; the back are three ports, one for the single pack includes one each Panduit, Avaya, and blank adapter plates; 20-packs include blank adapter plates only switched ports and two for the pass- through ports. Service and Support For worldwide information, see Section 13 or visit www.3com.com; see Appendix C for product warranty details

2001 PRODUCT OF THE YEAR!

Communications Convergence magazine selected the 3Com NJ100 Network Jack based on superior innovation, dedication, and pursuit of excellence in the communications market.

For more information, call your local reseller or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Network Jacks 7-2 01/25/01 TECHNOLOGY FROM 3COM The Future of Desktop Networking

Creating Convergent Personal Area Networks

3Com network jacks provide secure, manageable connectivity for wired devices. In the future, users will be

VoIP able to link wireless devices, too. telephone

Notebook PC

4 Desktop PC ork jack Netw

Pager

Wireless handheld Mobile phone • Cluster intelligent comput- Cellular phones, notebook PCs, PDAs, and For example, in the future a Bluetooth™ ing devices, wired and voice over IP (VoIP) phones are indispens- wireless-enabled network jack installed with wireless able tools in today’s workplace. To coordi- personal information management (PIM) • Coordinate information and nate peripherals and information, users software would give users a much easier way applications often link devices through their desktop PCs to coordinate information. As soon as they or docking stations. But desktops make poor enter the PAN, their intelligent network jack • Manage and secure a mix of hardware, media, and network “hubs.” Few currently include wire- could automatically sense, connect, authen- logins less connectivity, and their complex operat- ticate, and synchronize their Bluetooth ing systems and processor hardware make devices. Users wouldn’t have to remember getting connected and configured a frustrat- which device needs updating and manually ing process. Worse yet, if the desktop crash- go through the synchronization steps. es, so do all the devices connected to it. Network administrators will get a Meanwhile, IT administrators have the smarter way to expand connectivity to cubi- unenviable job of balancing user conve- cles, offices, dormitory rooms, conference nience with network accessibility, manage- rooms, classrooms, and shared office spaces. ability, and security. With end users adding Right now, adding connections requires all these devices, applications, and logins, pulling Ethernet wires. In the future, how do you keep the LAN running smooth- increasing network access will be much sim- ly and secure sensitive data and systems? pler and significantly more affordable. Imagine replacing the existing wall jack Transparent Intelligence, Seamless with one network jack that supports Fast Connectivity Ethernet, Gigabit Ethernet, VoIP, Bluetooth, Whether you’re the user or the administra- and Wi-Fi devices. tor, you need a connectivity solution that simplifies your job. 3Com already provides Secure and Manageable PANs this type of seamless connectivity with our As more devices are linked to the company intelligent products and technologies—such LAN, overall manageability and accessibility as autoconfiguring PC Cards, self-managing can suffer. The flexible nature of PANs— NICs, and autosensing XJACK® connectors. their changing logins and multiple IP We envisage 3Com® network jacks as the addresses—can make it difficult to keep next logical step: a next-generation family of your LAN secure. Workers going mobile— platforms designed to take the complexity telecommuting or working through remote out of linking devices and transferring data access—add another potential security prob- and applications among them. lem. We believe that wireless devices will A network jack will be able to help here, continue to proliferate, making wired-to- too. We envisage network jacks as smart wireless connectivity more important than platforms for added management and securi- ever before. In the near future, network ty features such as SNMP, DHCP, NAT, dis- jacks will be the nucleus for powerful tributed firewalls, and VPN tunneling. IT personal area networks (PANs) that help administrators would simply link each user’s users stay connected and informed. PAN to the enterprise LAN through a network jack.

3COM BUYER’S GUIDE March 2002 Network Jacks 7-3 01/25/01

3Com® Network Jack Power Supplies

Flexible Power Choices for Easier Configuration

3Com Network Jack Multiport Power- over-Ethernet Midspan Solution

We offer a variety of power supplies, making it easy to install your net- ORDERING INFORMATION work jacks where they’re needed. A 3Com® Network Jack Multiport 3Com Network Jack Multiport Power- Power-over-Ethernet Midspan Solution in your switch closet gives you over-Ethernet Midspan Solution added configuration flexibility when installing network jacks. Using this Twenty-four ports; 48V, in-line power source, you don’t need a local AC outlet for each jack, and 802.3af-compatible 3CNJPSE24 end users have one less cable to trip over at their desktops. Our power Twenty-four ports; 24V, capacitive sources work with many of the currently available Power-over-Ethernet detection 3C10222 products, as well as those supporting the new IEEE 802.3af standard. The 3Com Network Jack AC Power Supply provides local power for an individ- 3Com Network Jack Single-Port Power- over-Ethernet Midspan Solution ual network jack if your LAN does not support Power over Ethernet. Or Single port; 48V; you can use it to test and configure individual network jacks as you’re set- 802.3af-compatible 3CNJPSE ting them up, prior to powering up your LAN. 3Com Network Jack AC Power Supply • Power-over-Ethernet midspan solutions supply network jacks with DC power Required if your LAN does not support running over your existing Category 5 or 5e cabling Power over Ethernet • The 48-volt midspan solutions (3CNJPSE24, 3CNJPSE) are compatible with Single power supply 3CNJPSL the new IEEE 802.3af Power over Ethernet specification • The 24-volt capacitive detection power source (3C10222; see page 11-13) provides Power over Ethernet to 3Com NJ100 Network Jacks, 3Com NBX® telephony systems (see Section 11), and wireless LAN access points (see page 12-8) • The 3Com Network Jack Single-Port Power-over-Ethernet Midspan Solution provides DC power for individual network jacks, to conveniently and flexibly power smaller installations • For new installations, use our 3Com Network Jack AC Power Supply and 3Com Network Jack Functional Tester (see page 7-5) to test and configure as you go—for faster network setup and fewer service callbacks

PRODUCT HIGHLIGHTS

Fast Ethernet and Ethernet Ports 3CNJPSE24, 3C10222: 24 3CNJPSE, 3CNJPSL: 1

Protocols, Standards 802.3, 802.3af (3CNJPSE24, 3CNJPSE only), VoIP, TCP/IP, SNMP

Voltage, Compatibility 3CNJPSE24, 3CNJPSE: 48V, 802.3af Power over Ethernet 3C10222: 24V, capacitive detection 3CNJPSL: 115V 60 Hz standard AC power

Power Requirements 3Com NJ100 Network Jacks require power, either from Power over Ethernet running over Category 5 or 5e cabling, or from a local AC power supply

Package Contents Midspan solution or power supply, documentation, and online help; quick start guide

Service and Support For worldwide information, see Section 13 or visit www.3com.com; see Appendix C for product warranty details

For more information, call your local reseller or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Network Jacks 7-4 01/25/01

3Com® Network Jack Accessories

Custom Fit and Test Your 3Com Network Jacks

3Com NJ100 Network Jack

® Enhance your 3Com NJ100 Network Jacks with installation testers, ORDERING INFORMATION cutout extensions, and customized telephony connectors. The 3Com 3Com Network Jack Functional Tester Network Jack Functional Tester is a portable testing unit that lets you Single tester 3CNJTESTER quickly verify whether your network jack is operating properly. You can test network jacks during installation, before the rest of the network infra- 3Com Network Jack Extender Ring Single extender ring, structure is in place. The 3Com Network Jack Extender Ring helps you translucent 3CNJEXTRING mount the network jack in a cubicle or wall where the cutout space isn’t deep enough for the jack. Tabs on the ring let you mount network jacks in 3Com Network Jack Panduit Adapter NEMA-WD6 cutouts that do not have predrilled mounting holes. Our sin- Plates Adds two pass-through connections for gle-pack network jacks include adapter plates—blank, Panduit, and Panduit connectors; RJ-11/RJ-45 Avaya—for the optional pass-through ports. To customize the optional Twenty-pack, translucent 3CNJAP-PA-20 pass-through ports for multipacks, purchase adapter plates designed to support either Panduit or Avaya connectors. 3Com Network Jack Avaya Adapter Plates • Test as you go: the 3Com Network Jack Functional Tester lets you test indi- Adds one pass-through connection for vidual network jacks before you’ve made the rest of the LAN active, helping Avaya connectors; RJ-11/RJ-45 reduce costly post-install service visits Twenty-pack, translucent 3CNJAP-AV-20 • The 3Com Network Jack Extender Ring attaches to the back of the network Panduit Connector jack case, extending the depth of the wall cutout space by 0.76 cm (0.3 in) This product is available through Graybar • Customize your network jacks’ RJ-11/RJ-45 pass-through ports with Panduit Electric Company; for a complete list of or Avaya adapter plates available colors or to order, contact Graybar at 1-800-825-5517 or visit • Panduit and Avaya connectors come in a variety of colors to match your www.graybar.com existing decor or to differentiate device ports Single Category 5e connector CJ5E88Txx*

PRODUCT HIGHLIGHTS Avaya Connector This product is available through Graybar 3Com Network Jack Accessories Electric Company; for a complete list of available colors or to order, contact Functional Tester Voltage, Input 115V AC, output 48V DC; 802.3af, capacitive Graybar at 1-800-825-5517 or visit Signal Detection www.graybar.com Functional Tester RJ-45 Single Category 5/5e connector108232xxx* Connector *x’s indicate where color codes are inserted. Functional Tester Momentary “Push to Test” button; pass/fail LEDs Controls, Indicators

Extender Ring Length: 10.2 cm (4 in); width: 5.2 cm (2 in); Dimensions thickness: 0.76 cm (0.3 in)

Adapter Plate Length: 5.8 cm (2.3 in); width: 2.6 cm (1.0 in); Dimensions thickness: 0.2 cm (0.1 in)

For more information, call your local reseller or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Network Jacks 7-5 01/25/01

SECTION 8 Network Management

Today’s enterprises need powerful net- With the addition of 3Com Network 3Com Network Management work management capabilities, pack- Supervisor Advanced Package, you can at a Glance...... 8-2 aged as tools that are affordable and also manage the software agents on easy to use. That’s exactly what you get 3Com hubs and stackable/fixed-port Network Management Software with network management products LAN switches throughout your net- 3Com Network Supervisor ...... 8-4 from 3Com. work. This optional software add-on to 3Com Network Supervisor automatically 3Com Network Supervisor Capabilities Powerful network discovery and map- notifies you when new agent upgrades Overview ...... 8-5 ping, topology management, and stress- are available on the 3Com website, and new! 3Com Network Supervisor Advanced monitoring capabilities are combined in makes it easy to download the new soft- Package...... 8-7 ® 3Com Network Supervisor, a compre- ware to keep your agents up to date. hensive management application. 3Com Integration Kit This application supports 3Com and For large enterprise networks, 3Com for HP OpenView ...... 8-8 third-party devices, plus 3Com IP tele- Integration Kit for HP OpenView helps phony systems for true converged net- you manage your 3Com devices with Desktop Management Tools work management. the HP OpenView open management 3Com Managed PC Boot Agent . . . . . 8-9 platform. This software provides custom 3Com Network Supervisor also offers icons, MIBs, and trap definitions so ease-of-use features that help you get 3Com devices discovered and monitored excellent results without extensive by HP OpenView are identified by experience. The software automatically product name and depicted as 3Com detects problems, offers optimization icons in network maps. suggestions, forwards SNMP traps to other network management systems, and forwards alarms to you. So you’re always in control—even when you’re not on-site.

For information on 3Com Mobile Connection Manager, 3Com Wireless Connection Manager, and the new 3Com Bluetooth Connection Manager, see Section 12: Wireless and Mobile Products.

3Com on the Web

One URL, www.3com.com, takes you to a wealth of information about 3Com products, solutions, and support.

3COM BUYER’S GUIDE March 2002 8-1 01/25/01

3Com Network Management at a Glance

This table associates 3Com management applications with 3Com products. An entry for the 3Com® Mobile Connection Manager application appears on page 8-3. See Section 12 of this Buyer’s Guide for more information on 3Com Mobile Connection Manager, as well as information on 3Com Wireless Connection Manager and 3Com Bluetooth Connection Manager.

3Com Network 3Com Integration Kit 3Com Managed Supervisor for HP OpenView PC Boot Agent Other 3Com page 8-4 page 8-8 page 8-9 Management Applications

Section 3: Firewalls, Webcaches, Load Balancers, and Print Servers 3Com SuperStack 3 Firewall •• 3Com SuperStack 3 Webcache Family •• 3Com SuperStack 3 Server Load Balancer Family ••

Section 4: Hubs 3Com SuperStack II Dual Speed Hub 500s •• 3Com SuperStack II PS Hub 40s •• Quick Configuration Manager

Section 6: Network Interface Cards 3Com Gigabit Server NIC • 3Com Gigabit Fiber-SX Server NIC • 3Com Gigabit Server NIC with Memory • 3Com Gigabit Fiber-SX Server NIC with Memory • 3Com 10/100 Secure Server NIC • 3Com 10/100 Secure NIC • 3Com 100 Secure Fiber-FX NIC • 3Com 10/100 Server NIC • 3Com 10/100 Managed NIC • 3Com 10/100 Combo NIC • 3Com 100 Fiber NIC • 3Com 10 PCI NIC •

Section 9: Redundant Power Systems 3Com SuperStack Advanced Redundant Power • System Management Module

(continued)

For more information, call your reseller or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Network Management 8-2 01/25/01

3Com Network Management at a Glance, continued

3Com Network 3Com Integration Kit 3Com Managed 3Com Mobile Supervisor for HP OpenView PC Boot Agent Connection Manager page 8-4 page 8-8 page 8-9 page 12-40

Section 10: Switches 3Com Switch 4005 • 3Com Switch 4007 • 3Com Switch 4007R •• 3Com SuperStack 3 Switch 4900 Family • 3Com SuperStack 3 Switch 4400 Family •• 3Com SuperStack 3 Switch 4300 •• 3Com SuperStack 3 Switch 3300 Family • 3Com SuperStack II Switch 1100 Family •

Section 11: Telephone Systems

3Com SuperStack 3 NBX Networked Telephony Solution* • 3Com NBX 100 Communications System* •

Section 12: Wireless and Mobile Products 3Com AirConnect 11 Mbps Detects access •• Wireless LAN Access Point point 3Com AirConnect 11 Mbps Wireless LAN PC Card • 3Com AirConnect 11 Mbps Wireless PCI Card • 3Com Wireless Bluetooth PC Card† 3Com Wireless Bluetooth USB Adapter† • 3Com and 3Com Megahertz 10/100 LAN PC Cards •• 3Com and 3Com Megahertz 10/100 LAN CardBus • PC Cards 3Com and 3Com Megahertz 10/100 LAN+56K • Modem PC Cards 3Com and 3Com Megahertz 10/100 LAN+56K • Global Modem CardBus PC Cards

*Also managed by 3Com NBX NetSet™ utility. †Also managed by 3Com Bluetooth Connection Manager. See pages 12-17 and 12-18.

For more information, call your reseller or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Network Management 8-3 01/25/01

3Com® Network Supervisor

Administrator-Friendly Network Discovery and Navigation

Data from 3Com Network Supervisor

® 3Com Network Supervisor is a powerful yet easy-to-use management ORDERING INFORMATION application. It discovers and maps network links and IP devices, including ® 3Com Network Supervisor Version 3.5 3Com NBX telephones and some popular third-party products for con- Available from www.3com.com and verged network management, to provide a graphical display of devices and included on the agent CDs supplied connections. With this map you can easily monitor stress levels, set thresh- with supported products. For continued olds and alerts, view network events, generate reports in user-defined for- operation, this software must be registered within 60 days 3C15100C mats, and launch device configuration tools. What’s more, when your network changes, you can prompt 3Com Network Supervisor to regenerate the appropriate part of the map to ensure that you have current information. Automated operations, intelligent defaults, and the ability to detect network misconfigurations and offer optimization suggestions make this SEE PAGE 8-7 FOR INFORMATION ON application ideal for network managers at all levels of experience. 3COM NETWORK SUPERVISOR ADVANCED PACKAGE. • Discovers and manages up to 1,500 IP devices (up to 2,500 with 3Com Network Supervisor Advanced Package; see page 8-7), including 3Com NBX telephones • Automatically detects a webcache on the network and configures any 3Com device supporting the webcache redirection feature (for information on webcaching, see page 3-10) • A Smart Event Engine automatically detects and classifies correlated and 3COM ON THE WEB recurring events to help you solve problems fast • Alarm forwarding via e-mail, pager, or SMS messages keeps you in touch with the network while away from the management console; SNMP traps can also be forwarded to other network management systems, such as HP One URL, www.3com.com, takes you to OpenView a wealth of information about 3Com • Live update feature connects over the web to retrieve application updates products, solutions, and support. and device support, so your management software stays up to date • Easy-to-use graphical interface lets you configure discovery boundaries to Here you can view product details, down- include specific subnets, enable or disable activity threshold alerts, and gen- load data sheets, register a product, and erate reports on network topology, device inventory, and port capacity find out how to use proven 3Com tech- • Trace Path wizard traces the paths between any two nodes on the network nologies to build a network that best fits so you can optimize and troubleshoot end-node connectivity your needs. You can also get the latest • Complementary Palm Companion application lets you download part of the information about support tools, consult- 3Com Network Supervisor database to a Palm-compatible handheld orga- nizer, so you can take 3Com Network Supervisor information with you ing, training, and other 3Com offerings. Plus, if you're located in the U.S. or Canada you can order select 3Com prod- MANAGEMENT STATION REQUIREMENTS ucts directly from our website. 3Com Network Supervisor Workstation IBM-compatible PC with 266 MHz Pentium II or above; Pentium III 500 MHz recommended

Memory 128 MB minimum (256 MB or higher recommended)

Free Disk Space 250 MB minimum

Monitor SVGA, 1024 x 768, 256 colors (64K colors recommended)

Operating Systems Windows Me, Windows 2000 Pro SP1, Windows 98 SE, Windows 95 (OS R2), Windows NT 4.0 Workstation SP6a

Web Browsers Internet Explorer 4.0 or higher; Netscape Navigator 4.6 or higher (Netscape 6 is not supported)

Other Requirements Requires Microsoft WinSock2 to operate (downloadable from the 3Com website)

For more information, call your reseller or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Network Management 8-4 01/25/01

3Com® Network Supervisor Capabilities Overview

Automatic Device Discovery and Topology Mapping 3Com® Network Supervisor automatically discovers and maps all IP devices and links on the local or specified subnets, gathering additional management details for 3Com equipment and some common third-party devices. The network map can be displayed as either a Layer 3 subnet view or as a Layer 2 flat view. Discovery includes end stations, servers, and 3Com NBX® telephones, as well as network hubs and switches. The software polls the discovered devices for relevant information, which is used to detect network misconfigurations and offer optimization suggestions. 3Com Network Supervisor automatically builds an easy-to-understand map of all devices and links on the network.

Network Stress Monitoring 3Com Network Supervisor automatically monitors the network stress for all “core” devices and links on the network (hubs and switches). You can also monitor stress levels of end stations, servers, and their links to the core devices. An easy-to-read stress bar displays stress levels and gives you an instant view of network performance. More experienced users can choose a more detailed view of the important parameter values in the con- solidated stress bar. At-a-glance stress monitors allow users to easily troubleshoot their network problems.

Reporting 3Com Network Supervisor gives you detailed reports of network inventory, ports used and available on hubs and switches, and network topology details. A separate report shows any network misconfigurations found during discovery and suggests ways to optimize your network. You can also define your own report formats to create customized reports suitable for sharing with management. 3Com Network Supervisor automatically generates web-based, easy-to-understand reports.

Palm Companion The Palm Companion feature lets you download network information discovered by 3Com Network Supervisor to a Palm-compatible handheld via a standard HotSync with your PC. This puts detailed network information at your fingertips as you troubleshoot or connect new equipment in the wiring closet.

The Palm application lets users take 3Com Network Supervisor functionality directly to their wiring closets. Continued on next page

For more information, call your reseller or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Network Management 8-5 01/25/01

3Com Network Supervisor Capabilities Overview, continued

Events and Alarms 3Com Network Supervisor monitors, filters, annotates, groups, and sorts network events. A smart event engine helps keep you informed by filtering out normal events, collapsing recurring events, and correlating interre- lated events. Any network event can generate alerts to proactively notify you of potential network issues. Alerts can be sent by e-mail, audio, or 3Com Network Supervisor generates alerts visual pop-ups within the physical network or through pagers and SMS based on network events and can be configured messages, and can start third-party applications or scripts. 3Com Network to distribute these by e-mail, pagers, and SMS messages. Supervisor can also forward SNMP traps to other network management systems such as HP OpenView.

Live Update With a single button click, 3Com Network Supervisor can connect to the 3Com website to check for new upgrades and available device support for the equipment in the managed network. A simple interface assists in downloading service packs, agent versions for devices, and other updates.

3Com Network Supervisor can check the 3Com website for the latest service packs, enhancements, and device support.

Traffic Prioritization 3Com Network Supervisor lets you quickly and easily implement 3Com SuperStack® 3 Switch 4400 traffic prioritization, optimizing network traffic by using a wizard to identify key applications and servers. Traffic passing through these devices is then given higher priority by 3Com switches. 3Com Network Supervisor helps you identify Voice traffic from 3Com NBX telephone systems is automatically given the key applications and servers when prioritizing highest priority—a key factor in converged network management. network traffic. Voice traffic, if discovered, is automatically given the highest priority.

For more information, call your reseller or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Network Management 8-6 01/25/01 new! 3Com® Network Supervisor Advanced Package

3Com Software Agent Management Data from 3Com Network Supervisor Advanced Package

® This optional software increases 3Com Network Supervisor’s IP discovery ORDERING INFORMATION and management capacity and lets you easily manage the software agents new! 3Com Network Supervisor Advanced on 3Com products throughout your network. 3Com Network Supervisor Package Advanced Package compares your installed 3Com software agent versions Available from www.3com.com and includ- with the latest versions available for each hardware product on the 3Com ed on agent CDs supplied with supported website. At your request via the Live Update function, new agent versions products. For continued operation, this software must be purchased and are downloaded to the Network Supervisor workstation. You can choose registered within 60 days 3C15201 which agents to upgrade by specifying a device type (such as the 3Com SuperStack® Switch 4400), by selecting specific devices on the 3Com Network Supervisor map, or by opting to upgrade all the 3Com devices on the network at once. This software also offers comprehensive reports on upgrade status and agent versions installed on each device. • Increases the number of IP devices supported by 3Com Network Supervisor 3COM ON THE WEB from 1,500 to 2,500 • Ensures that agent software on 3Com products is always current • Provides a simple way to download new agent versions using Live Update One URL, www.3com.com, takes you to • Maximizes administrator productivity by performing bulk software agent upgrades a wealth of information about 3Com • Sends reports via e-mail to keep administrators informed about version products, solutions, and support. status Here you can view product details, download data sheets, register a product, and MANAGEMENT STATION REQUIREMENTS find out how to use proven 3Com tech-

3Com Network Supervisor Advanced Package nologies to build a network that best fits Workstation IBM-compatible PC with 266 MHz Pentium II or above; your needs. You can also get the latest Pentium III 500 MHz recommended information about support tools, consult-

Memory 128 MB minimum (256 MB or higher recommended) ing, training, and other 3Com offerings. Plus, if you're located in the U.S. or Free Disk Space 250 MB minimum Canada you can order select 3Com prod- Monitor SVGA, 1024 x 768, 256 colors (64K colors recommended) ucts directly from our website. Operating Systems Windows Me, Windows 2000 Pro SP1, Windows 98 SE, Windows 95 (OS R2), Windows NT 4.0 Workstation SP6a

Web Browsers Internet Explorer 4.0 or higher; Netscape Navigator 4.6 or higher (Netscape 6 is not supported)

Other Requirements Requires Microsoft WinSock2 to operate (downloadable from the 3Com website)

For more information, call your reseller or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Network Management 8-7 01/25/01

3Com® Integration Kit for HP OpenView

Integrated 3Com Device Support for HP OpenView NNM

Topology map of HP OpenView displaying a managed 3Com network

Now you can manage 3Com equipment from the industry-leading HP ORDERING INFORMATION OpenView Open Management Platform (OMP). 3Com® Integration Kit for 3Com Integration Kit for HP OpenView integrates 3Com device support into HP OpenView Network HP OpenView 3C15300 Node Manager (NNM) running on Windows NT, Windows 2000, or UNIX. Installing the kit on the system running HP OpenView Network Node Manager provides the 3Com-specific MIBs, traps, icons, and descriptions that HP OpenView needs to discover, map, and monitor 3Com devices. 3Com Integration Kit for HP OpenView is independent of other 3Com network management applications, such as 3Com Network Supervisor.

• 3Com equipment discovered by HP OpenView is recognized as 3Com equipment and depicted by 3Com icons in HP OpenView maps • Enables HP OpenView to identify 3Com devices by product name • HP OpenView can be used to browse SNMP MIBs to monitor 3Com devices • Incoming traps are decoded so they appear in the HP OpenView event log

MANAGEMENT STATION REQUIREMENTS

3Com Integration Kit for HP OpenView Operating System Platform

Windows 2000, Windows NT 4.0 Service Pack 5 Network Node Manager Version 6.1, 6.2

HPUX 10.20, 11.11 Network Node Manager Version 6.1, 6.2

Solaris 2.6, 2.7, 2.8 Network Node Manager Version 6.1, 6.2

For more information, call your reseller or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Network Management 8-8 01/25/01

3Com® Managed PC Boot Agent

Central Control That Saves Time and Lowers the Cost of Network Ownership

® 3Com Managed PC Boot Agent strikes a balance between the network ORDERING INFORMATION administrator’s need for centralized control and the PC user’s desire for 3Com Managed PC Boot Agent Chip desktop autonomy and flexibility. This 3Com tool for desktop NICs lets For 3C90x family of NICs, except “C” and you boot and upgrade PCs remotely from a server, reducing network sup- “M” series*. Supports WfM 2.0 specifica- port and administration time while increasing network availability. Unlike tion, DIPP type flash. other vendors’ NICs, 3Com NICs with 3Com Managed PC Boot Agent Single chip 3CMBA-D enable pre-OS boot: you can network boot PCs over a network from a serv- Twenty-five-pack 3CMBA-D-25PK er before the PC operating system is loaded. With this tool, when and One-hundred-pack 3CMBA-D-100PK where you boot remotely is up to you. You can use the network boot capability to troubleshoot, reconfigure multiple PCs, implement uniform boot *All 3Com 10/100 desktop NICs include Managed PC Boot Agent, as well as other procedures, and ensure that software upgrades are made. You can also use Managed PC capabilities, built into the NIC network boot to increase network security by locking down floppy disk itself. drives to secure data and eliminate unauthorized programs. The 3Com Managed PC Boot Agent Chip is inserted into a socket on the NIC, and is software-upgradable.

• 3Com Managed PC Boot Agent lets the administrator boot PCs over the network before PC operating systems are loaded (a pre-OS boot), making it possible to install and configure new PCs, back up and restore hard drives, and scan for and eliminate problematic software on the PCs—all from a central console; after the pre-OS boot, PCs will continue booting locally • Using 3Com Managed PC Boot Agent with appropriate third-party tools, PCs can boot off the server in a network-safe boot mode if local boot-up should fail, allowing the PC to be automatically restored to an operational state with no user intervention—even if drive reformatting and partitioning are required • Unlike other vendors’ solutions, 3Com Managed PC Boot Agent is widely interoperable; it meets or exceeds the Wired for Management (WfM) and PC 98 specifications, letting you support current and future Managed PC features and network management applications (including products from Altiris, Computer Associates, IBM, Hewlett-Packard, ON Technology, and Tivoli) • 3Com Managed PC Boot Agent provides extensive support of boot protocols (including NCP/IPX, DHCP, BOOTP, RPL, and PXE), ensuring widespread OS and NOS compatibility (including Windows 2000, Windows 98, Windows 95, Windows 3.x, Windows NT, NetWare, Linux, LAN Manager, DOS, OS/2 Warp, and UNIX)

For more information, call your reseller or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Network Management 8-9 1/23/02

SECTION 9 Redundant Power Systems

Our power systems are designed to What’s more, installing a fully redun- 3Com Redundant Power Systems ensure consistent operation of your dant system provides double protection 3Com SuperStack Advanced ® ® 3Com SuperStack 3 and SuperStack II for your network and the information it Redundant Power Systems ...... 9-2 product–based networks. They deliver carries—not to mention giving you the the resiliency and reliable performance peace of mind that comes with knowing your network depends on for high- that your power needs are covered. availability data transmission, all at an attractive price. For additional protection from power surges, dips, or failures in the build- 3Com SuperStack Advanced Redundant ing, 3Com recommends a leading power Power Systems work with your 3Com conditioning and backup power supply SuperStack network devices to keep vendor such as American Power your mission-critical network active. Conversion Corporation. Visit These economical investments let you http://3com.apcc.com for further infor- maintain your productivity and perfor- mation about power conditioning and mance standards while avoiding down- backup power supplies. time. Each redundant power option safeguards your network with reliable, high-availability operation.

3Com on the Web

One URL, www.3com.com, takes you to a wealth of information about 3Com products, solutions, and support.

3COM BUYER’S GUIDE March 2002 9-1 1/08/02

3Com® SuperStack® Advanced Redundant Power Systems

Reliable Backup for Your Network 3Com SuperStack Advanced Redundant Power System

Install a redundant power system in your wiring closet to help ensure ORDERING INFORMATION your network’s uptime. The 3Com® SuperStack® Advanced Redundant 3Com SuperStack Advanced Power System (ARPS) consists of hot-swappable power supply modules Redundant Power System Chassis housed in an eight-slot, 2U, rack-mountable chassis. The Type 1, Type 2A, With rack mount kit 3C16071B* and Type 3 modules provide power specifically matched to a particular SuperStack 3 or SuperStack II hub, switch, firewall, server load balancer, 3Com SuperStack Advanced Redundant Power System Type 1 or telephone system. Each module type features a unique connector so you 60W Power Module can be confident of making the proper connection. You can install the vari- For use with +5, +12.6, and -12 VDC ous module types in the same chassis and reconfigure them as your needs equipment; includes Type 1 cable 3C16072 change. Y-cables let you combine two ARPS modules for redundancy—if one module fails, a second takes over without disrupting service. You can 3Com SuperStack Advanced even combine two whole systems for a fully redundant design that doubly Redundant Power System Type 1 100W Power Module protects your network. An optional power system management module lets For use with +5, +12.6, and -12 VDC you monitor and control all power systems in the stack. equipment; includes Type 1 cable 3C16073 • Power systems can be configured for standard hot-swappable redundancy, managed automatic (fail-over) redundancy, or full redundancy with no 3Com SuperStack Advanced downtime Redundant Power System Type 1 Y-Cable 3C16079 • The ARPS chassis supports up to 480 watts using any combination of Type 1, Type 2A, or Type 3 modules; when Type 3 only modules are used, 3Com SuperStack Advanced the chassis supports up to 650 watts Redundant Power System Type 2A • Four power modules are available; see the support chart on page 9-3 100W Power Module For use with +3.3, +5, and +12.6 VDC • Optional Y-cables connect two power systems for a fully redundant equipment; includes Type 2 configuration cable 3C16074A • An optional slide-in management module provides SNMP system monitor- 3Com SuperStack Advanced ing; see page 9-4 Redundant Power System Type 2 Y-Cable 3C16078

PRODUCT HIGHLIGHTS 3Com SuperStack Advanced Redundant Power System Type 3 Ethernet, Fast Ethernet, and Gigabit Ethernet 325W Power Module Total Units Supported Up to 8 power supply modules, depending on power consump- For use with +27 VDC equipment; tion of units: 8 Type 1 60W modules, 4 Type 1 or Type 2A includes Type 3 cable 3C16075 100W modules, or 2 Type 3 325W modules; Type 1, 2A, and 3 modules can be mixed within the same system; total chassis 3Com SuperStack Advanced power support is 480 watts; see support chart on page 9-3 Redundant Power System Type 3 Y-Cable 3C16077 Management Advanced management with web server capability is included with optional management module (see page 9-4); ships with *To receive the appropriate power cord, add 3Com Network Supervisor one of the following codes to the product number when ordering: -US (United States), Package Contents Chassis with blanking plates over unused slots, rack mount kit, -AA (Asian/Australian), -ME (Mid-European), rubber feet, quick reference guide, user’s manual; modules ship or -UK (Asian/United Kingdom) with 12-way to 12-way Type 1, Type 2, or Type 3 cable

Service and Support For worldwide information, see Section 13 or visit www.3com.com; see Appendix C for product warranty details

FOR A COMPLETE LIST OF 3COM SUPERSTACK PRODUCTS, SEE APPENDIX A.

For more information, call your reseller or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Redundant Power Systems 9-2 1/23/02

3Com SuperStack Advanced Redundant Power Systems, continued

Advanced Redundant Power System Power Module Compatibility Table

There are four power supply module types available for your advanced redundant power system chassis. Select the modules that support your particular hub, switch, firewall, server load balancer, or telephone system based on the information in the chart below. The 3Com Superstack Advanced Redundant Power System chassis, 3C16071B, is required to house the power modules. All 3Com SuperStack Advanced Redundant Power System components are fully compatible with 3Com SuperStack products listed below. If you have a 3Com product not listed on this chart, refer to the appropriate data sheet at www.3com.com to see if your product is supported by the ARPS.

3Com SuperStack 3Com SuperStack 3Com SuperStack 3Com SuperStack Power Module Power Module Power Module Power Module Type 1, 60W Type 1, 100W Type 2A, 100W Type 3, 325W Product 3C16072 3C16073 3C16074A 3C16075

3Com SuperStack 3 Switches 3Com SuperStack 3 Baseline Switch Family* • 3Com SuperStack II and 3 Switch 3300 Family • 3Com SuperStack 3 Switch 4900 Family • 3Com SuperStack 3 Switch 4300 • 3Com SuperStack 3 Switch 4400 Family • 3Com SuperStack II Switches 3Com SuperStack II Switch 1100 Family •† •‡ 3Com SuperStack 3 Hubs 3Com SuperStack 3 Baseline Hub Family • 3Com SuperStack 3 Baseline Dual Speed Hubs • 3Com SuperStack II Hubs 3Com SuperStack II Dual Speed Hub 500 • 3Com SuperStack II PS Hub 40 • 3Com Server Load Balancers 3Com SuperStack 3 Server Load Balancer • 3Com SuperStack 3 Server Load Balancer Plus • 3Com Firewalls 3Com SuperStack 3 Firewall • 3Com Telephony Products 3Com SuperStack 3 NBX V5000 Chassis •§

*3Com SuperStack 3 Baseline switches 3C16464C and 3C16465C are supported by the ‡The Type 1 100W power module must be used for a Switch 1100 if that switch is fitted Type 1 power module (3C16072). with an ATM, Gigabit Ethernet, or Layer 3 module. † In general, the Type 1 60W power module cannot be used with a Switch 1100 if that §The 3Com SuperStack Advanced Redundant Power System provides backup power if switch is fitted with a downlink. Exceptions: The power module can be used if the the chassis’ primary universal AC power supply fails. switch is equipped with a single FX downlink, dual FX downlink, or matrix module.

POWER RECOMMENDATION

For additional protection from power supply surges, dips, or failures in the building, 3Com recommends a leading power conditioning and backup power supply vendor such as American Power Conversion Corporation.

For more information, call your reseller or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Redundant Power Systems 9-3 1/23/02

3Com SuperStack Advanced Redundant Power Systems, continued

3Com SuperStack Advanced Redundant Power ORDERING INFORMATION

System Management Module SuperStack Advanced Redundant The 3Com SuperStack Advanced Redundant Power System Management Power System Management Module 3C16080 Module delivers full SNMP management to monitor and control all enabled power modules in a stack. 3Com’s management software, 3Com Network Supervisor, provides over-temperature alerts and operation faults for the modules, fans, and AC outlets—disabling a power system if a serious fault occurs. TO FIND THE POWER MODULE • Supports 3Com SuperStack power modules THAT IS COMPATIBLE WITH YOUR • Protects your system with over-temperature alerts and operation faults 3COM PRODUCT, SEE PAGE 9-3. • Supported by 3Com Network Supervisor • Compatible with most network protocols, including SNMP, IP, SLIP, BOOTP

3COM ON THE WEB

One URL, www.3com.com, takes you to a wealth of information about 3Com products, solutions, and support.

Here you can view product details, download data sheets, register a product, and find out how to use proven 3Com technologies to build a network that best fits your needs. You can also get the latest information about support tools, consulting, training, and other 3Com offerings. Plus, if you're located in the U.S. or Canada you can order select 3Com products directly from our website.

For more information, call your reseller or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Redundant Power Systems 9-4 02/29/02

SECTION 10 Switches

Boost your network performance simple 10 Mbps switching, SuperStack 3 3Com Switches at a Glance ...... 10-2 to support demanding groupware and switches provide simple, trouble-free multimedia applications by using 3Com’s connectivity and true stackability. Modular Switches industry-leading switching technology. The 3Com SuperStack 3 Switch 4900 3Com Switch 4007 and Robust and economical, 3Com® Switch family, with the SuperStack 3 Switch Switch 4007R...... 10-8 4007, Switch 4007R, and Switch 4005 4950 and Switch 4924, provides multi- 3Com Switch 4005 ...... 10-11 deliver advanced modular switching layer wire-speed Gigabit Ethernet capabilities where you need them switching for the backbone, server Gigabit Ethernet Switches most—functioning as backbone switches farm, or wiring closet in a flexible, or aggregators for edge switches. These affordable platform. Use optional expan- 3Com SuperStack 3 Switch 4950 . . . 10-14 simple and scalable backbones-in-a-box sion modules and GBICs to scale the 3Com SuperStack 3 Switch 4924 . . . 10-15 provide support for Layer 2 and Layer 3 solution as your network grows. Fast Ethernet and Gigabit Ethernet. 3Com SuperStack 3 Switch 4900 and The 3Com SuperStack 3 Switch 4400 Switch 4900 SX ...... 10-16 For rapid integration into your network, family of switches delivers 10/100 3Com SuperStack 3 Baseline the 3Com Switch 4007, Switch 4007R, Ethernet switching and multilayer 10/100/1000 Switch...... 10-18 and Switch 4005 are available in starter traffic prioritization with full support kits with preinstalled components. These for networked telephony. Fast Ethernet and Ethernet Switches starter kits give you exceptional price performance without compromising the The 3Com SuperStack 3 Switch 4300 3Com SuperStack 3 Switch 4400 high levels of control and availability delivers affordable, high-performance Family ...... 10-19 Layer 2 switching that’s ideal for small you expect from your network. 3Com SuperStack 3 Switch 4300 . . . 10-21 or remote offices. Our expanding line of award-winning 3Com SuperStack 3 Switch 3300 3Com SuperStack® 3 switches delivers Affordable, unmanaged 3Com Family ...... 10-23 affordable performance to suit the SuperStack 3 Baseline switches and 3Com SuperStack II Switch 1100 ® requirements of businesses of all sizes. OfficeConnect switches are renowned Family ...... 10-24 Whether you need advanced Gigabit for their quality and reliability. 3Com SuperStack 3 Baseline Ethernet backbone performance or 10/100 Switches...... 10-27

3Com OfficeConnect Switches . . . . . 10-28

3Com on the Web

One URL, www.3com.com, takes you to a wealth of information about 3Com products, solutions, and support.

3COM BUYER’S GUIDE March 2002 10-1 02/29/02

3Com Switches at a Glance

3Com Modular Switch Starter Kits Overview Starter kits let you quickly, easily, and economically expand your network while providing the future-proof flexibility of a modular system. Each starter kit consists of a multislot chassis, one fan assembly, one power supply, one switch fabric and management module, and Fast Ethernet or Gigabit Ethernet switch modules. Add more switch and/or GBIC modules to implement a network solution that you can cost-effectively configure and expand as your business grows. GBIC support for 1000BASE-SX, 1000BASE-LX, 1000BASE-T, and 1000BASE-LH70 is shown in the chart on page 10-4.

The tables that follow highlight important features of the 3Com Switch 4007, Switch 4007R, and Switch 4005 starter kits. Use the table on this page to determine the features you need, then make your choice from the starter kit detail tables on page 10-3.

Optional Part High-Speed Network Product Name Number Ports Modules Features Management Page

3Com Switch 3C16810 18 1000BASE-SX 10BASE-T/ Layer 2 and Layer 3 support for Gigabit 3Com Network 10-8 4007 100BASE-TX, Ethernet and Fast Ethernet backbone Supervisor, 3Com 3C16811 9 1000BASE-SX, 100BASE-FX, switching; 7-slot customizable, modular Integration Kit for 10-8 Fast Ethernet and 4 1000BASE-T GBIC* 100BASE-SX, chassis with preinstalled components for HP OpenView Gigabit Ethernet 1000BASE-X GBIC* quick network connection and control; per- switching for the 48 10BASE-T/100BASE-TX, formance up to 48 Gbps; device- and net- 10-8 backbone 3C16815 3 1000BASE-X GBIC* work-level resilience and link aggregation for nonstop availability; policy-based Class 12 10BASE-T/100BASE-TX, of Service/Quality of Service from the edge 10-8 3C16816 20 100BASE-FX, through the LAN core; installation wizard, 3 1000BASE-X GBIC* built-in web-based management

3Com Switch 3C16817 18 1000BASE-SX 10BASE-T/ Layer 2 and Layer 3 support for Gigabit 3Com Network 10-8 4007R 100BASE-TX, Ethernet and Fast Ethernet backbone Supervisor, 3Com 3C16818 9 1000BASE-SX, 100BASE-FX, switching; 8-slot customizable, modular Integration Kit for 10-8 Fast Ethernet and 4 1000BASE-X GBIC* 100BASE-SX, chassis with preinstalled components for HP OpenView Gigabit Ethernet 1000BASE-X GBIC* quick network connection and control; switching with |performance up to 48 Gbps; device- and optional fabric network-level resilience and link aggrega- redundancy tion for nonstop availability; policy-based Class of Service/Quality of Service from the edge through the LAN core; installation wizard, built-in web-based management; additional chassis slot for optional redundant fabric

Switch 4005 3C16830 40 10BASE-T/100BASE-TX 10BASE-T/ Layer 3 support for Fast Ethernet and 3Com Network 10-11 100BASE-TX, Gigabit Ethernet backbone and edge Supervisor, 3Com Fast Ethernet and 3C16831 16 10BASE-T/100BASE-TX, 100BASE-FX, switching; 14-slot, modular chassis with Integration Kit for 10-11 Gigabit Ethernet 16 100BASE-FX 1000BASE-SX, preinstalled components for quick network HP OpenView switching for the 1000BASE-T, connection and control, 24 Gbps perfor- backbone and 3C16832 10 1000BASE-T 1000BASE-X GBIC* mance, device- and network-level resilience 10-11 wiring closet and link aggregation for high availability; 3C16833 10 1000BASE-SX built-in web management 10-11

*GBIC support for 1000BASE-SX, 1000BASE-LX, 1000BASE-T, and 1000BASE-LH70; the (continued) 1000BASE-T GBIC is currently certified for use with the 3Com Switch 4007 and Switch 4007R only; inquire about availability on other platforms.

For more information, call your reseller or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Switches 10-2 02/29/02

3Com Switches at a Glance, continued

3Com Switch 4007 and Switch 4007R Starter Kit Detail 3Com Switch 4007 starter kits ship with a 7-slot chassis; 3Com Switch 4007R starter kits ship with an 8-slot chassis supporting optional fabric redundancy. 3Com Switch 4007 and 4007R starter kits ship with one switch fabric, one power supply, one fan assembly, one management module, and two I/O modules. See the chart below for details on switch fabric speed, port speed and density, and expansion capability.

Product Switch Number Fabric Fast Ethernet Gigabit Ethernet Expansion Capability Page

3Com Switch 4007 3C16810 48 Gbps Via additional modules 18 ports (2 nine-port 1000BASE-SX Up to 54 Gigabit Ethernet ports 10-8 modules) Seven-slot chassis 3C16811 48 Gbps Via additional modules 13 ports (nine-port 1000BASE-SX Up to 49 Gigabit Ethernet ports 10-8 module), 4-port GBIC

3C16815 18 Gbps 48 10BASE-T/100BASE-TX 3 ports Up to 192 Fast Ethernet ports; 10-8 (12-port RJ-45 multilayer 3 GBIC slots for uplinks module, 36-port RJ-45 module)

3C16816 18 Gbps 32 100BASE-TX, FX (12-port 3 ports Up to 112 Fast Ethernet ports; 10-8 RJ-45 multilayer module, 3 GBIC slots for uplinks 20-port MT-RJ module)

3Com Switch 4007R 3C16817 48 Gbps Via additional modules 18 ports (2 nine-port 1000BASE-SX Up to 54 Gigabit Ethernet ports 10-8 modules) Eight-slot chassis with optional fabric 3C16818 48 Gbps Via additional modules 13 ports (nine-port 1000BASE-SX Up to 49 Gigabit Ethernet ports 10-8 redundancy module, four-port GBIC)

3Com Switch 4005 Starter Kit Detail Each 3Com Switch 4005 starter kit ships with 14-slot chassis; switch fabric/management; one power supply; and either two 8-port 10BASE-T/100BASE-TX modules and two 8-port 10BASE-T/100BASE-FX modules, five 8-port 10BASE-T/100BASE-TX modules, or five 2-port 1000BASE-T or 1000BASE-SX modules. See the chart below for details on switch fabric speed, port speed and density, and expansion capability.

Product Switch Number Fabric Fast Ethernet Gigabit Ethernet Expansion Capability Page

3Com Switch 4005 3C16830 24 Gbps 40 ports (5 eight-port Via additional module Up to 96 Fast Ethernet ports or 10-11 10BASE-T/100BASE-TX up to 14 Gigabit Ethernet ports Fourteen-slot chassis modules)

3C16831 24 Gbps 32 ports (2 eight-port Via additional module Up to 96 Fast Ethernet ports or 10-11 10BASE-T/100BASE-TX up to 16 Gigabit Ethernet ports modules; 2 eight-port 100BASE-FX modules)

3C16832 24 Gbps Via additional module 10 ports (5 two-port 1000BASE-T Up to 54 Fast Ethernet ports or 10-11 modules) up to 24 Gigabit Ethernet ports

3C16833 24 Gbps Via additional module 10 ports (5 two-port 1000BASE-SX Up to 54 Fast Ethernet ports or 10-11 modules) up to 24 Gigabit Ethernet ports

(continued)

For more information, call your reseller or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Switches 10-3 02/29/02

3Com Switches at a Glance, continued

Gigabit Interface Converter (GBIC) Switch Module Matrix A GBIC is a transceiver that links a Gigabit Ethernet port to a copper or fiber network through a standard RJ-45 or duplex subscriber connector (SC). Compact and hot-swappable, 3Com GBICs let you easily and economically configure and/or upgrade your network through a variety of Gigabit Ethernet options (1000BASE-SX, 1000BASE-LX, 1000BASE-T, and 1000BASE-LH70). 3Com GBICs give you the flexibility to mix and match different types of media in a single platform. Our industry-standard GBICs fit into the fixed GBIC ports on the modules shown in the table below.

3Com SuperStack 3 3Com Switch 4005 3Com Switch 4007 and Switch 4007R Switch 4900 Family (see page 10-12) (see page 10-9) (see page 10-17)

3C17714 3CB9RG4 3CB9LG4 3Com 3C16826 3C16843 3CB9FG9 3Com Switch 4007 3Com Switch 4007 SuperStack 3 3Com Switch 4005 3Com Switch 4005 3Com Switch 4007 Gigabit Gigabit Switch 4900 1-Port GBIC 2-Port GBIC Gigabit Ethernet Multilayer Ethernet 4-Port GBIC Module Module Switch Fabric Switch Module I/O Module Module 3CGBIC91 •••••• 3Com 1000BASE-SX GBIC 3CGBIC92 •••••• 3Com 1000BASE-LX GBIC 3CGBIC93* ••• 3Com 1000BASE-T GBIC 3CGBIC97 •••••• 3Com 1000BASE-LH70 GBIC

*Currently, certified for use with 3Com Switch 4007 and Switch 4007R only; inquire about availability on other platforms.

Here’s an example of a 3Com 1000BASE-SX GBIC being inserted into a 3Com Switch 4007 Gigabit Multilayer Switch Module. The switch module is installed in a 3Com switch.

Switch 4007

3Com

C 3

3Com Switch 4007 1

4 3 2 Gigabit Multilayer Switch Module 1 Fixed GBIC Interface ports

3Com 1000BASE-SX GBIC Transmitter Receiver

For more information, call your reseller or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Switches 10-4 02/29/02

3Com Switches at a Glance, continued

ALL 3COM® SUPERSTACK® SWITCHES (EXCEPT SUPERSTACK 3 BASELINE SWITCHES) CAN BE MANAGED BY 3COM NETWORK SUPERVISOR SOFTWARE.

Gigabit Ethernet Switches

Optional Part High-Speed Product Name Number Ports Modules Features Page

3Com SuperStack 3 3C17706 12 autosensing 10/100/1000 1000BASE-LX, Full-rate nonblocking switching on all Ethernet ports; 10-14 Switch 4950 Ethernet, 6 1000BASE-SX; 1000BASE-SX, full-/half-duplex autosensing and flow control; 802.1Q 6 1000BASE-X GBIC ports*; 1000BASE-T, VLAN support, 802.1p and multilayer traffic prioritiza- Gigabit Ethernet switch- 1 expansion slot GBIC tion, Layer 3 switching supporting IP unicast routing, ing for the backbone RIP/RIP2, ARP, ICMP, CIDR, UDP Helper, IP multinetting, with flexible connectivity access control lists options

3Com SuperStack 3 3C17701 24 fixed autosensing 1000BASE-LX, Full-rate nonblocking switching on all Ethernet ports; 10-15 Switch 4924 10/100/1000 Ethernet; 1000BASE-SX, full-/half-duplex autosensing and flow control; 802.1Q 1 expansion slot 1000BASE-T, VLAN support, 802.1p and multilayer traffic prioritiza- Gigabit Ethernet switch- GBIC tion, Layer 3 switching supports IP unicast routing, ing for the server farm RIP/RIP2, ARP, ICMP, CIDR, UDP Helper, IP multinetting, or wiring closet access control lists

3Com SuperStack 3 3C17700 12 autosensing 100BASE-TX/ 1000BASE-LX, High-performance yet simple and affordable Gigabit 10-16 Switch 4900 1000BASE-T; 1 expansion slot 1000BASE-SX, Ethernet switching over Category 5 UTP cabling; ideal 1000BASE-T, for 1000 Mbps connectivity to file servers and hosts in Fast Ethernet and GBIC the data center, for gigabit backbone connectivity for Gigabit Ethernet switch- small networks using copper cabling between wiring ing for the backbone closets, or for gigabit aggregation of 10/100 switches at the wiring closet; Layer 3 switching

3Com SuperStack 3 3C17702 12 1000BASE-SX, 1000BASE-LX, High-performance yet simple and affordable Gigabit 10-16 Switch 4900 SX 1 expansion slot 1000BASE-SX, Ethernet switching over multimode fiber cabling; ideal 1000BASE-T, for 1000 Mbps connectivity to fiber-attached servers Gigabit Ethernet switch- GBIC and hosts in the data center, for gigabit backbone ing for the backbone connectivity for small networks using fiber cabling via fiber between wiring closets, or for gigabit aggregation of 10/100 switches at the wiring closet; Layer 3 switching

3Com SuperStack 3 3C16468 6 autosensing 10/100/1000 N/A Economical, reliable, high-performance gigabit switch 10-18 Baseline 10/100/1000 Ethernet featuring six autosensing, auto MDI/MDIX, 10/100/ Switch 1000 Ethernet ports; plug-and-play operation; ideal for 10/100 switch and server aggregation in small Unmanaged tri-speed business environments or enterprises that do not Ethernet/Fast require management Ethernet/Gigabit Ethernet switching

*GBIC support for 1000BASE-SX, 1000BASE-LX, and 1000BASE-LH70; the 1000BASE-T (continued) GBIC is currently certified for use with the 3Com Switch 4007 and Switch 4007R only; inquire about availability on other platforms.

For more information, call your reseller or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Switches 10-5 02/29/02

3Com Switches at a Glance, continued

ALL 3COM® SUPERSTACK® SWITCHES (EXCEPT SUPERSTACK 3 BASELINE SWITCHES) CAN BE MANAGED BY 3COM NETWORK SUPERVISOR SOFTWARE.

Fast Ethernet and Ethernet Switches

Optional Part High-Speed Product Name Number Ports Modules Features Page 3Com SuperStack 3 3C17204 48 autosensing 10BASE-T/ 100BASE-FX, High-performance, feature-rich Layer 2 switching in 10-19 Switch 4400 100BASE-TX, 2 expansion slots 1000BASE-T, 24-port and 48-port configurations; multilayer traffic 1000BASE-SX, prioritization, including Layer 4, 802.1p, and DiffServ Advanced-featured 1000BASE-LX support; mix-and-match stackability to 192 ports; high Ethernet/Fast Ethernet 3C17203 24 autosensing 10BASE-T/ resiliency; full-/half-duplex autosensing and flow con- 10-19 with optional Fast 100BASE-TX, 2 expansion slots trol; 802.1Q VLAN support Ethernet, Gigabit Ethernet

3Com SuperStack 3 3C17100 48 autosensing 10BASE-T/ Single-port: High-density, high-performance Layer 2 switching; 10-21 Switch 4300 100BASE-TX, 2 expansion slots 1000BASE-LX; plug-and-play switching for offices without a dedicat- single- and ed IT staff; full-rate nonblocking switching on all High-density Ethernet/ dual-port: 10/100 Mbps Ethernet ports; full-/half-duplex Fast Ethernet with 100BASE-FX, autosensing and flow control; 802.1Q VLAN support; optional Fast Ethernet, 1000BASE-T, 802.1p traffic prioritization Gigabit Ethernet 1000BASE-SX

3Com SuperStack 3 3C16981A 12 autosensing 10BASE-T/ 1000BASE-SX, Cost-effective, stackable, modular 10/100 workgroup 10-23 Switch 3300 100BASE-TX, 1 matrix, 1000BASE-LX, switch; mix and match with SuperStack II Switch 1100 1 expansion slot 1000BASE-T; and SuperStack 3 Switch 3300 family; full-/half-duplex Ethernet/Fast Ethernet single- and autosensing; optional advanced RPS; optional Layer 3 with optional Fast 3C16980A 24 autosensing 10BASE-T/ dual-port: switching; optimized for multimedia and time-sensitive 10-23 Ethernet, Gigabit 100BASE-TX, 1 matrix, 100BASE-FX applications; VLANs; embedded web server Ethernet, or Layer 3 1 expansion slot switching

3Com SuperStack II 3C16982 8 Fast Ethernet multimode 100BASE-FX, Powerful high-speed workgroup switch that delivers 10-23 Switch 3300 FX fiber, 2 10BASE-T/100BASE-TX 1000BASE-LX, true stackability via high-speed interswitch connection; autosensing Ethernet, 1 matrix, 1000BASE-SX, mix and match with SuperStack II Switch 1100 or Fast Ethernet with 1 expansion slot 1000BASE-T SuperStack II and SuperStack 3 Switch 3300 family; optional Fast Ethernet, supports full-/half-duplex autosensing; optional ad- Gigabit Ethernet, or vanced RPS; optimized for multimedia and time-sensi- Layer 3 switching tive applications; optional Fast Ethernet fiber, Layer 3, or Gigabit Ethernet expansion modules for cost-effective intersubnet routing; embedded web server, fiber support for additional network security, resiliency

3Com SuperStack 3 3C16985B 24 autosensing 10BASE-T/ N/A Cost-effective, stackable, fixed-configuration 10/100 10-23 Switch 3300 XM 100BASE-TX, 1 matrix workgroup switch; mix and match with SuperStack II Switch 1100 and SuperStack 3 Switch 3300 family; Ethernet/Fast Ethernet full-/half-duplex autosensing; optional advanced RPS; switching optimized for multimedia and time-sensitive applications; VLANs; embedded web server

3Com SuperStack 3 3C16986A 24 autosensing 10BASE-T/ N/A Cost-effective, stackable, fixed-configuration 10/100 10-23 Switch 3300 TM 100BASE-TX, 1 1000BASE-T, workgroup switch; mix and match with SuperStack II 1 matrix Switch 1100 and SuperStack 3 Switch 3300 family; Fast Ethernet switching full-/half-duplex autosensing; optional advanced RPS; for workgroups and optimized for multimedia and time-sensitive backbones plus Gigabit applications; VLANs, embedded web server Ethernet port

3Com SuperStack 3 3C16987A 24 autosensing 10BASE-T/ N/A Cost-effective, stackable, fixed-configuration 10/100 10-23 Switch 3300 SM 100BASE-TX, 1 1000BASE-SX, workgroup switch; mix and match with SuperStack II 1 matrix Switch 1100 and SuperStack 3 Switch 3300 family; Fast Ethernet switching full-/half-duplex autosensing; optional advanced RPS; for workgroups and optimized for multimedia and time-sensitive backbones plus Gigabit applications; VLANs, embedded web server Ethernet port

3Com SuperStack 3 3C16988A 24 autosensing 10BASE-T/ N/A Cost-effective, stackable, fixed-configuration 10/100 10-23 Switch 3300 MM 100BASE-TX, 1 matrix workgroup switch; mix and match with SuperStack II Switch 1100 and SuperStack 3 Switch 3300; full-/half- Fast Ethernet switching duplex autosensing; optional advanced RPS; optimized for workgroups and for multimedia and time-sensitive applications; VLANs, backbones plus matrix embedded web server module

*See support.3com.com for availability. (continued) For more information, call your reseller or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Switches 10-6 02/29/02

3Com Switches at a Glance, continued

ALL 3COM® SUPERSTACK® SWITCHES (EXCEPT SUPERSTACK 3 BASELINE SWITCHES) CAN BE MANAGED BY 3COM NETWORK SUPERVISOR SOFTWARE.

Fast Ethernet and Ethernet Switches, continued

Optional Part High-Speed Product Name Number Ports Modules Features Page

3Com SuperStack II 3C16951 12 Ethernet, 2 autosensing 1000BASE-SX, Cost-effective, stackable, modular 10/100 workgroup 10-24 Switch 1100 10BASE-T/100BASE-TX, 1000BASE-LX, switch; mix and match with SuperStack 3 Switch 3300 1 matrix, 1 expansion slot 1000BASE-T; family; full-/half-duplex autosensing; optional Ethernet and single- and advanced RPS; optimized for multimedia and time- Ethernet/Fast Ethernet 3C16950 24 Ethernet, 2 autosensing dual-port: sensitive applications; optional Fast Ethernet fiber, 10-24 with optional Fast 10BASE-T/100BASE-TX, 100BASE-FX Layer 3, or Gigabit Ethernet expansion modules for Ethernet, Gigabit 1 matrix, 1 expansion slot cost-effective intersubnet routing; VLANs; embedded Ethernet, or Layer 3 web server switching

3Com SuperStack 3 3C16464C 12 autosensing 10BASE-T/ N/A Economical, reliable, high-performance dual-speed 10-27 Baseline 10/100 Switch 100BASE-TX Ethernet switch with 12 or 24 autosensing, auto MDI/MDIX, 10BASE-T/100BASE-TX ports for plug-and- Ethernet/Fast Ethernet 3C16465C 24 autosensing 10BASE-T/ play operation; wire-speed performance on every port 10-27 switching 100BASE-TX makes the switch ideal for high-bandwidth desktop aggregation in small business environments or enterprises that do not require management.

3Com SuperStack 3 3C16467 24 autosensing 10BASE-T/ N/A Economical, reliable, high-performance dual-speed 10-27 Baseline 10/100 Switch 100BASE-TX, 1 1000BASE-T Ethernet switch featuring 24 autosensing 10BASE- Plus One 1000BASE-T T/100BASE-TX ports and one 1000BASE-T port; ideal Port for applications requiring aggregation of multiple bandwidth-hungry desktops combined with a high- Ethernet/Fast Ethernet speed gigabit uplink connection to a corporate back- switching with built-in bone or server. Gigabit Ethernet

3Com OfficeConnect 3C16790 5 autosensing 10BASE-T/ N/A Unmanaged, plug-and-play simplicity; can mix and 10-28 Dual Speed Switch 5 100BASE-TX match links to 10 or 100 Mbps devices; full-/half- Plus duplex auto MDI/MDIX simplifies connection to other OfficeConnect hubs and switches; priority queuing; 3Com OfficeConnect 3C16791 8 autosensing 10BASE-T/ clipping system (OfficeConnect Dual Speed Switch 10-28 Dual Speed Switch 8 100BASE-TX Plus) Plus

3Com OfficeConnect 3C16792 16 autosensing 10BASE-T/ 10-28 Dual Speed Switch 16 100BASE-TX Plus

3Com OfficeConnect 3C16793 5 autosensing 10BASE-T/ 10-28 Switch 5 100BASE-TX

3Com OfficeConnect 3C16794 8 autosensing 10BASE-T/ 10-28 Switch 8 100BASE-TX

For more information, call your reseller or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Switches 10-7 02/29/02

3Com® Switch 4007 and Switch 4007R

Layer 3 Modular Switching Solutions for Enterprise Backbones

3Com Switch 4007

® The 3Com Switch 4007 and Switch 4007R offer a backbone-in-a-box, ORDERING INFORMATION high-speed LAN solution for network managers faced with creating Each starter kit ships with a seven- or eight- sophisticated systems for new applications and users with increasingly slot chassis, one management module, two diverse needs. You can customize the 3Com Switch 4007 and Switch 4007R I/O modules, one power supply, one fan with redundant power supply and management modules, or add optional assembly, and one switch fabric; see table I/O modules for support of up to 216 Ethernet/Fast Ethernet or 54 Gigabit on page 10-3 for details. Ethernet ports. The Switch 4007R provides an additional chassis slot for a 3Com Switch 4007 Layer 2 Gigabit redundant switch fabric. Extensive Class of Service (CoS) and Quality of Ethernet Starter Kit Service (QoS) capabilities provide advanced traffic control during peak Seven-slot chassis with 48 Gbps switch fabric 3C16810 periods to help avoid bottlenecks. Reliable and scalable, the 3Com Switch 4007 lets you quickly tailor your backbone as your business requirements 3Com Switch 4007 Layer 3 Gigabit grow and change—all at budget-friendly prices. Ethernet Starter Kit Seven-slot chassis with 48 Gbps • Four 7-slot and two 8-slot customizable, modular chassis with preinstalled switch fabric 3C16811 components allow quick network connection and control 3Com Switch 4007 Layer 3 Copper • Support for IEEE 802.1Q virtual LANs (VLANs), IP, IPX, AppleTalk, and IGMP Fast Ethernet Starter Kit snooping Seven-slot chassis with 18 Gbps switch fabric and three slots • Layer 2 and Layer 3 support for Gigabit Ethernet and Fast Ethernet aggrega- for optional GBIC uplinks 3C16815 tion • Switch fabric performance of up to 48 Gbps makes these switches ideal 3Com Switch 4007 Layer 3 Fiber backbone aggregators Fast Ethernet Starter Kit Seven-slot chassis with 18 Gbps • Redundant switch fabric capability (eight-slot chassis) provides backup in the switch fabric and three slots event of fabric failure for optional GBIC uplinks 3C16816 • Distributed processing for switching and management new! 3Com Switch 4007R High-Availability • Optional GBICs (gigabit interface converters) provide additional gigabit Layer 2 Gigabit Ethernet Starter Kit connectivity (see page 10-9) Eight-slot chassis with 48 Gbps switch fabric 3C16817 • Device- and network-level resilience and link aggregation ensure high reliability new! 3Com Switch 4007R High-Availability • Setup wizard for easy configuration Layer 3 Gigabit Ethernet Starter Kit Eight-slot chassis with 48 Gbps • Web-based management through 3Com Network Supervisor eases switch switch fabric 3C16818 control, monitoring, and troubleshooting 3Com Switch 4007 Seven-Slot Chassis 3C16801 PRODUCT HIGHLIGHTS 3Com Switch 4007 930W AC Power Ethernet, Fast Ethernet, and Gigabit Ethernet Switching Supply for Seven-Slot Chassis 3CB9EP9 Media Interfaces 10BASE-T/100BASE-TX (RJ-45), 100BASE-FX (MT-RJ), 1000BASE-SX, 1000BASE-LX (via GBIC), 1000BASE-T (via GBIC), 3Com Switch 4007 Fan Assembly 1000BASE-LH70 (via GBIC) for Seven-Slot Chassis Spare 3CB9EF7 Packet-Switching Layer 2/Layer 3 store-and-forward performance of 48 Gbps; Capability Layer 3 multiprotocol switching performance of 48 Gbps new! 3Com Switch 4007R Eight-Slot Chassis 3C16804 Management Embedded web server for direct management; 3Com Network Supervisor (provided free on accompanying CD); see new! 3Com Switch 4007R 820W AC Power Section 8 for more information Supply for Eight-Slot Chassis 3CB9EP8 Package Contents 7- or 8-slot chassis, switch fabric, management module, 2 I/O new! 3Com Switch 4007R Fan Assembly modules, 1 power supply, 1 fan assembly; see chart on page for Eight-Slot Chassis 10-3 for details Spare 3CB9EF Service and Support For worldwide information, see Section 13 or visit 3Com Switch 4007 EEPROM www.3com.com; see Appendix C for product warranty details Spare for both seven- and eight-slot chassis 3CB9EE

For more information, call your reseller or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Switches 10-8 02/29/02

3Com Switch 4007 and Switch 4007R, continued

3Com Switch 4007 Fast Ethernet Switch Modules ORDERING INFORMATION

The 3Com Switch 4007 and Switch 4007R use Fast Ethernet modules that All modules work with both the 3Com provide Layer 2 and Layer 3 support for Fast Ethernet aggregation. Switch 4007 and Switch 4007R. Available for both copper and fiber installations, these high-density mod- 3Com Switch 4007 Fast Ethernet ules enhance the flexible power of the 3Com Switch 4007 and Switch Multilayer Switch Module 4007R systems. Copper; twelve ports; RJ-45 3CB9RF12R

• Layer 2 modules offer 36-port TX and 20-port FX configurations, port-based 3Com Switch 4007 Fast Ethernet VLANS, IGMP snooping, four groups of RMON, and link aggregation Switch Module Copper; thirty-six ports; RJ-45 3CB9LF36R • Layer 3 multilayer modules offer 12-port TX configurations with support for IP, IPX, and AppleTalk routing using RIP, RIP2, and OSPF protocols 3Com Switch 4007 100BASE-FX Switch Module • Layer 3 multilayer modules also support VRRP and IEEE 802.1p for voice, Fiber; twenty ports; MT-RJ 3CB9LF20MM video, and data prioritization

3Com Switch 4007 Gigabit Ethernet Switch Modules ORDERING INFORMATION and GBICs 3Com Switch 4007 Gigabit Multilayer Switch Module 3Com Switch 4007 and Switch 4007R use Gigabit Ethernet modules that Four ports; requires separate provide Layer 2 and Layer 3 support for Gigabit Ethernet aggregation. A GBIC(s) 3CB9RG4 wide range of features and options let you expand the 3Com Switch 4007 and Switch 4007R to meet your network demands. 3Com Switch 4007 Gigabit Ethernet I/O Module Four ports; requires separate • The Layer 2 nine-port modules provide port-based VLANS, IGMP snooping, GBIC(s) 3CB9LG4 four groups of RMON, and link aggregation • The Layer 3 multilayer modules provide IP, IPX, and AppleTalk routing using 3Com Switch 4007 Gigabit Ethernet RIP, RIP2, and OSPF protocols Switching Module Nine 1000BASE-SX ports 3CB9LG9MC • Optional industry-standard GBICs (gigabit interface converters) fit into the Gigabit Multilayer Switch Module (3CB9RG4), the Gigabit Ethernet I/O 3Com 1000BASE-SX GBIC 3CGBIC91 Module (3CB9LG4), and the nine-port Gigabit Ethernet Switch Fabric (3CB9FG9) to provide flexible 1000BASE-SX, 1000BASE-LX, 1000BASE-T, 3Com 1000BASE-LX GBIC 3CGBIC92 and 1000BASE-LH70 (long-haul) connectivity new! 3Com 1000BASE-T GBIC 3CGBIC93 • Layer 3 multilayer modules offer four-port GBIC configurations with support for IP, IPX, and AppleTalk routing using RIP, RIP2, and OSPF protocols 3Com 1000BASE-LH70 GBIC • Layer 3 multilayer modules also support VRRP and IEEE 802.1p for voice, Up to 70 km 3CGBIC97 video, and data prioritization

FOR INFORMATION ABOUT

3COM GBICS AND GBIC MODULES, SEE PAGE 10-4.

For more information, call your reseller or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Switches 10-9 02/29/02

3Com Switch 4007 and Switch 4007R, continued

3Com Switch 4007 Fabrics ORDERING INFORMATION

The 3Com Switch 4007 and Switch 4007R use 3Com Switch 4007 switch All modules work with both the 3Com fabrics that deliver high-performance connectivity for all modules in the Switch 4007 and Switch 4007R chassis. The fabrics are independent Layer 2 switches and provide addi- 3Com Switch 4007 Gigabit Ethernet tional Spanning Tree, IGMP snooping, and VLAN support. RMON allows Switch Fabric identification of important traffic patterns throughout the system. Two Nine ports; 18 Gbps; includes three versions are available: the 48 Gbps fabric optimized for high-performance external ports; requires separate GBIC(s) 3CB9FG9 Gigabit Ethernet applications, and the 18 Gbps fabric optimized for Fast Ethernet applications. Both fabrics operate in redundant mode in the 3Com 3Com Switch 4007 Gigabit Ethernet Switch 4007R. Switch Fabric Twenty-four ports; 48 Gbps 3CB9FG24T • Switch fabric offers nine ports/18 Gbps with 1000BASE-LX, 1000BASE-T, and 1000BASE-LH70 GBICs for uplinks or server connectivity (see GBIC matrix on page 10-4) and 24 ports/48 Gbps • Redundant mode operation in the 3Com Switch 4007R provides subsecond failure recovery and high availability; fabric module is hot-swappable in redundant mode

3Com Switch 4007 Management Module ORDERING INFORMATION The 3Com Switch 4007 Management Module offers robust features that 3Com Switch 4007 Management monitor and control the 3Com Switch 4007 and Switch 4007R. In addition Module 3CB9EME to providing a unifying interface, the management module serves as a single access point for SNMP applications, web browsers, Telnet sessions, and other management tools. The 3Com Switch 4007 and Switch 4007R chassis support two management modules for full redundancy. SEE PAGES 8-4 TO 8-6 FOR DETAILS ABOUT 3COM NETWORK • Enterprise management entity (EME) integrates agents to create a unified system, simplifying administration SUPERVISOR CAPABILITIES. • I/O modules automatically register for services when added to the 3Com Switch 4007 or Switch 4007R • Automatic loading of configuration files from all I/O modules • System controller manages system timing, power supply operation, and environmental conditions to ease network management

For more information, call your reseller or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Switches 10-10 02/29/02

3Com® Switch 4005

Highly Affordable, Feature-Rich 10/100/1000 Layer 3 Switching

3Com Switch 4005

® The award-winning 3Com Switch 4005 delivers affordably priced and fea- ORDERING INFORMATION ture-rich Layer 3 switching. It’s the ideal solution for businesses that don’t 3Com Switch 4005 40-Port Copper have the budget for an expensive router, but want the power of Gigabit Fast Ethernet Starter Kit Ethernet in a flexible and scalable chassis-based system. Each 3Com Switch Fourteen-slot chassis with power supply, 4005 comes with preinstalled modules housed in a 14-slot chassis designed five eight-port 10BASE-T/100BASE-TX for rapid network connection and redundancy. So you’re quickly up and modules; 24 Gbps switch fabric/ management 3C16830 running—and you stay up and running. Included with each preconfigured switch, 3Com Network Supervisor, 3Com’s web-based management soft- 3Com Switch 4005 32-Port Copper/Fiber ware, makes it simple to map, monitor, and control your switching opera- Fast Ethernet Starter Kit Fourteen-slot chassis with power supply, tions from any PC on your network. Get the reliable and flexible benefits of two eight-port 10BASE-T/100BASE-TX an industry-leading enterprise backbone solution. modules and two eight-port 100BASE-FX modules; 24 Gbps switch fabric/ • Modular 14-slot chassis helps future-proof your network and keep pace management 3C16831 with growth 3Com Switch 4005 10-Port Copper • Scalable from 8 to 96 Fast Ethernet ports and from 1 to 24 Gigabit Ethernet Gigabit Ethernet Starter Kit ports Fourteen-slot chassis with power • Hot-swappable I/O modules provide Fast Ethernet and Gigabit Ethernet supply, five two-port 1000BASE-T switching modules; 24 Gbps switch fabric/ management 3C16832 • Redundant modular design and resilient software features help ensure high network availability 3Com Switch 4005 10-Port Fiber Gigabit • Web-based management delivers easy-to-use control and monitoring Ethernet Starter Kit Fourteen-slot chassis with power supply, capabilities five two-port 1000BASE-SX modules; • Supports a total bandwidth of 24 Gbps and forwarding performance 24 Gbps switch fabric/ of 18 Mpps management 3C16833

• Provides multimedia support with Layer 2 through Layer 4 switching 3Com Switch 4005 Chassis/Power capabilities Supply/Fan/Fabric/Management • GBIC (gigabit interface converter) modules accommodate optional GBICs Spare 3C16820 for additional gigabit connectivity (see page 10-12) 3Com Switch 4005 300W Power • Plug-and-play simplicity gets users and applications online quickly Supply Spare 3C16822

PRODUCT HIGHLIGHTS 3Com Switch 4005 Fan Assembly Spare 3C16823 Ethernet, Fast Ethernet, and Gigabit Ethernet Switching 3Com Switch 4005 User’s Guide Media Interfaces 10BASE-T/100BASE-TX (RJ-45), 100BASE-FX (MMF, MT-RJ), Spare 3C16839 1000BASE-SX (MMF, SC), 1000BASE-T (RJ-45), 1000BASE-SX (MMF, MT-RJ)

Packet-Switching Total bandwidth of 24 Gbps; Layer 3 forwarding performance: Capability 18 Mpps

Management Embedded web server, CLI, 3Com Network Supervisor (provided free on accompanying CD); see Section 8 for more information

Package Contents 14-slot chassis, switch fabric/management module, power supply module, four or five I/O modules; see chart on page 10-3 for details

Service and Support For worldwide information, see Section 13 or visit www.3com.com; see Appendix C for product warranty details

For more information, call your reseller or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Switches 10-11 02/29/02

3Com Switch 4005, continued

3Com Switch 4005 Fast Ethernet Switch Modules ORDERING INFORMATION

The 3Com Switch 4005 supports two feature-rich Fast Ethernet switch 3Com Switch 4005 10BASE-T/ modules for Layer 3 applications. To provide maximum flexibility, modules 100BASE-TX Module are available for both copper and fiber installations. Add modules to scale Copper; eight ports; RJ-45 3C16828 your switching solution as your business and application needs grow. 3Com Switch 4005 100BASE-FX Module Multimode fiber; eight ports; • Eight-port modules available in 10BASE-T/100BASE-TX or 100BASE-FX con- MT-RJ 3C16829 figurations offer flexible connectivity to either fiber or copper network environments • Support for virtual LANs and 802.1Q VLAN tagging, standards-based multicast filtering, and four groups of RMON deliver robust manageability • Support for four priority queues per port, 802.1p-based classification, and Differentiated Services (DiffServ) enables sophisticated multimedia applications

3Com Switch 4005 Gigabit Ethernet Switch Modules ORDERING INFORMATION

and GBICs 3Com Switch 4005 1000BASE-SX The 3Com Switch 4005 supports six high-performance Gigabit Ethernet Module Multimode fiber; one port; SC 3C16825 switch modules for Layer 3 applications. The modules provide a range of features and options that enable you to expand the 3Com Switch 4005 to 3Com Switch 4005 1000BASE-T Module suit the needs of your organization. They support Virtual Router Copper; one port; RJ-45 3C16827 Redundancy Protocol* (VRRP) and IEEE 802.3ad* link aggregation to help 3Com Switch 4005 Two-Port provide high network availability. Modules are available for both copper 1000BASE-T Module and fiber installations. The GBIC modules let you connect to a variety of Copper; two ports; RJ-45 3C16841 gigabit media. 3Com Switch 4005 Two-Port 1000BASE-SX Module • Single-port and dual-port modules available in 1000BASE-T or 1000BASE-SX Multimode fiber; two ports; configurations offer flexible connectivity to either copper or fiber network MT-RJ 3C16842 environments; for the most flexibility, add a GBIC module • Support for virtual LANs and 802.1Q VLAN tagging, standards-based multi- 3Com Switch 4005 One-Port cast filtering, and four groups of RMON deliver robust manageability GBIC Module One port; requires separate • High-performance support for multiple priority queues per port, 802.1p- GBIC 3C16826 based classification, and IP Differentiated Services (DiffServ)* enables sophisticated multimedia applications 3Com Switch 4005 Two-Port GBIC Module • Optional industry-standard GBICs (gigabit interface converters) fit into the Two ports; requires separate one-port GBIC module (3C16826) and the two-port GBIC module GBIC(s) 3C16843 (3C16843) to provide flexible 1000BASE-SX, 1000BASE-LX, and 1000BASE- LH70 (long-haul) connectivity 3Com 1000BASE-SX GBIC 3CGBIC91

3Com 1000BASE-LX GBIC 3CGBIC92 *Available in a future release. See support.3com.com for availability. 3Com 1000BASE-LH70 GBIC Up to 70 km 3CGBIC97

FOR INFORMATION ABOUT 3COM

GBICS AND GBIC MODULES, SEE PAGE 10-4.

For more information, call your reseller or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Switches 10-12 02/29/02

3Com Switch 4005, continued

3Com Switch 4005 Switch Fabric/Management ORDERING INFORMATION

Module 3Com Switch 4005 Fabric/Management The 3Com Switch 4005 Switch Fabric/Management Module combines the Module One RS-232 console port 3C16824 benefits of fabric switching and system management without compromising performance. 3Com Network Supervisor, part of the switch fabric/ management module, directs the Layer 3 switching functions of your I/O modules.

• Switch fabric contains the CPU, memory, and switch ASIC to manage Layer 3 switching functions for improved traffic control • Management section of module consists of system management, management agents, CLI, and web interfaces that send and receive information from 3Com Network Supervisor • Two dedicated switch fabric/management chassis slots let you configure a second module for redundancy • One RS-232 console port for direct connection to a management workstation

For more information, call your reseller or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Switches 10-13 02/29/02

3Com® SuperStack® 3 Switch 4950

Flexible Trispeed Switching for the Backbone 3Com SuperStack 3 Switch 4950

® ® The 3Com SuperStack 3 Switch 4950 delivers multilayer Gigabit Ethernet ORDERING INFORMATION switching using a combination of 10/100/1000, 1000BASE-SX, and GBIC 3Com SuperStack 3 Switch 4950 ports in a single integrated platform. Part of the SuperStack 3 Switch 4900 Twenty-four ports 3C17706 family, this 24-port switch supports both copper and fiber connectivity. It provides a unique combination of high performance and media flexibility for a building and campus backbone or server farm. This flexible switch provides connectivity to a fiber building backbone using six fixed

1000BASE-SX ports, gigabit connectivity to the server farm via 12 fixed FOR OTHER SWITCHES IN THE 10/100/1000 copper ports, or connectivity across the campus or the metro- 3COM SUPERSTACK 3 politan area network using six fixed GBIC ports that can support a combi- SWITCH 4900 FAMILY, nation of 1000BASE-SX, 1000BASE-LX, or 1000BASE-LH70 (long-haul) SEE PAGES 10-15 AND 10-16. GBICs. The SuperStack 3 Switch 4950 can also support an optional Switch 4900 family expansion module that provides four additional switched gigabit ports (see page 10-17). In addition, the switch supports advanced multilayer switching features such as CoS/QoS, VLANs, multicast filtering, and RMON, as well as Layer 3 switching features, including support for IP uni- FOR A COMPLETE LIST OF cast routing and hardware-based access lists. 3COM SUPERSTACK PRODUCTS, SEE APPENDIX A. • Integrated support for all gigabit media in the same platform enables smooth integration with many network configurations and topologies • High-performance multilayer gigabit switching provides a forwarding rate of more than 41 million packets per second across all ports • Support for up to 28 wire-speed, nonblocking switched Gigabit Ethernet ports in a compact form factor makes it simple to deploy high-density gigabit switching where you need it 3COM ON THE WEB • Advanced Class of Service lets you prioritize critical traffic • Transparent webcache redirection enables web traffic to be redirected automatically to a 3Com SuperStack 3 webcache, easing administration One URL, www.3com.com, takes you to • Layer 3 switching lets you exercise network control through IP routing as well as implement security policies using IP access lists controlling traffic a wealth of information about 3Com between VLANs products, solutions, and support.

Here you can view product details, down- PRODUCT HIGHLIGHTS load data sheets, register a product, and

Ethernet, Fast Ethernet, and Gigabit Ethernet Switching find out how to use proven 3Com tech- Ports 12 autosensing 10/100/1000 Ethernet ports; 6 fixed nologies to build a network that best fits 1000BASE-SX ports; 6 GBIC ports accommodating your needs. You can also get the latest 1000BASE-SX, 1000BASE-LX, or 1000BASE-LH70 GBICs (see information about support tools, consult- page 10-17), 1 expansion slot ing, training, and other 3Com offerings. Media Interfaces RJ-45, MT-RJ Plus, if you're located in the U.S. or Switching Features Full-rate nonblocking switching on all Ethernet ports; full-/ Canada you can order select 3Com prod- half-duplex autosensing and flow control; 802.1Q VLAN support; 802.1p and multilayer traffic prioritization; Layer 3 ucts directly from our website. switching supporting IP unicast routing, RIP/RIP2, ARP, ICMP, CIDR, UDP Helper; IP multinetting; access control lists

Management Web interface management, command line interface management, SNMP management via 3Com Network Supervisor (provided free on accompanying CD)

Package Contents Switch, rubber feet, user’s guide

Service and Support For worldwide information, see Section 13 or visit www.3com.com; see Appendix C for product warranty details

For more information, call your reseller or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Switches 10-14 02/29/02

3Com® SuperStack® 3 Switch 4924

3Com SuperStack 3 Switch 4924 Trispeed Switching for the Large Server Farm or Wiring Closet

® ® The 3Com SuperStack 3 Switch 4924 is a cost-effective way to alleviate ORDERING INFORMATION performance bottlenecks across enterprise networks. Part of the 3Com SuperStack 3 Switch 4924 SuperStack 3 Switch 4900 family, it provides 24 fixed 10/100/1000 copper Twenty-four 10/100/1000 Ethernet ports in a high-performance, compact, and affordable switching plat- ports 3C17701 form—perfect for a large server farm or for aggregating 10/100 switches in the wiring closet. The switch can also support an optional Switch 4900 family expansion module, letting you deploy additional 1000BASE-SX, 1000BASE-T, 1000BASE-LX, and 1000BASE-LH70 (long-haul) gigabit connectivity in the same integrated platform. (See page 10-17 for information FOR OTHER SWITCHES IN THE on expansion modules and GBICs.) The switch also supports advanced mul- 3COM SUPERSTACK 3 tilayer switching features such as CoS/QoS, VLANs, multicast filtering, and SWITCH 4900 FAMILY, RMON, as well as Layer 3 switching features, including support for IP uni- SEE PAGES 10-14 AND 10-16. cast routing and hardware-based access lists.

• Nonblocking gigabit switching performance delivers a forwarding rate of more than 41 million packets per second across all ports, minimizing network congestion FOR A COMPLETE LIST OF • Rich multilayer switching functionality such as multicast filtering, virtual LANs, link aggregation, and RMON supports demanding business applications 3COM SUPERSTACK PRODUCTS, SEE APPENDIX A. • Advanced Class of Service support—including support for four queues per port, 802.1p, and multilayer classification capabilities—lets you prioritize critical traffic (see support.3com.com for availability of multilayer classification) • Transparent webcache redirection enables web traffic to be redirected automatically to a 3Com SuperStack 3 webcache, easing administration (see support.3com.com for availability) • Layer 3 switching lets you exercise network control through IP routing as well as implement security policies using IP access lists controlling the flow of traffic between VLANs • 3Com Network Supervisor application lets you discover, map, monitor, and document your network with ease

PRODUCT HIGHLIGHTS

Ethernet, Fast Ethernet, and Gigabit Ethernet Switching Ports 24 fixed autosensing 10/100/1000 Ethernet ports, 1 expansion slot

Media Interfaces RJ-45

Switching Features Full-rate nonblocking switching on all Ethernet ports; full-/ half-duplex autosensing and flow control; 802.1Q VLAN support; 802.1p and multilayer traffic prioritization; Layer 3 switching supports IP unicast routing, RIP/RIP2, ARP, ICMP, CIDR, UDP Helper; IP multinetting; access control lists

Management Web interface management, command line interface management, SNMP management via 3Com Network Supervisor (provided free on accompanying CD)

Package Contents Switch, rubber feet, user’s guide

Service and Support For worldwide information, see Section 13 or visit www.3com.com; see Appendix C for product warranty details

For more information, call your reseller or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Switches 10-15 02/29/02

3Com® SuperStack® 3 Switch 4900 and Switch 4900 SX

High-Performance, Affordable Gigabit Ethernet Backbone Switching

3Com SuperStack 3 Switch 4900

® ® The 3Com SuperStack 3 Switch 4900 and Switch 4900 SX deliver high- ORDERING INFORMATION performance, feature-rich Gigabit Ethernet switching in a simple, afford- 3Com SuperStack 3 Switch 4900 able platform, making them an excellent solution for small to midsize Twelve 100BASE-TX/1000BASE-T networks with growing bandwidth requirements. Both are also ideal for ports 3C17700 large enterprise networks that require economical Gigabit Ethernet switch- 3Com SuperStack 3 Switch 4900 SX ing for the data center, server farm, or wiring closet. The switches support Twelve 1000BASE-SX ports 3C17702 traditional Category 5 copper or fiber cabling. You can mix and match both fiber and copper gigabit media using optional Switch 4900 family gigabit expansion modules for even greater flexibility. The switches support advanced multilayer switching features such as CoS/QoS, VLANs, multicast filtering, and RMON, as well as Layer 3 switching features, including sup- FOR OTHER SWITCHES IN THE port for IP unicast routing and hardware-based access lists. Their advanced 3COM SUPERSTACK 3 Class of Service support lets you prioritize critical traffic to meet specific SWITCH 4900 FAMILY, needs. SEE PAGES 10-14 AND 10-15.

• Advanced ASIC architecture delivers industry-leading gigabit switching performance, plus wire-speed IP routing, to support Layer 3 switching • Wire-speed, nonblocking Gigabit Ethernet switching across all ports delivers maximum performance, even for heavily used networks FOR A COMPLETE LIST OF • Modular architecture supports all gigabit media in the same workgroup 3COM SUPERSTACK PRODUCTS, platform, enabling placement of the switch anywhere in the network SEE APPENDIX A. • Resiliency features such as Spanning Tree, resilient links, and link aggregation give you a highly fault-tolerant and redundant network backbone • 3Com Network Supervisor, included with every Switch 4900 family product, lets you map, monitor, and document your network with ease • Radically simple software eases setup and management through automatic port trunk and IP address configuration 3COM ON THE WEB

PRODUCT HIGHLIGHTS

Fast Ethernet and Gigabit Ethernet Switching One URL, www.3com.com, takes you to Ports Switch 4900: 12 autosensing 100BASE-TX/1000BASE-T ports a wealth of information about 3Com configured as AutoMDIX (crossover); configurable to 100BASE-TX half-duplex, 100BASE-TX full-duplex, 1000BASE-T products, solutions, and support. full-duplex; support for 100/1000 UTP ports as well as a 4-port fiber module using MT-RJ connectors, 1 expansion slot Here you can view product details, down- Switch 4900 SX: 12 1000BASE-SX ports, 1 expansion slot load data sheets, register a product, and

Media Interfaces Switch 4900: RJ-45 find out how to use proven 3Com tech- Switch 4900 SX: MT-RJ with support for 1000BASE-T, nologies to build a network that best fits 1000BASE-SX, 1000BASE-LX, or long-haul fiber using optional your needs. You can also get the latest switch or GBIC module information about support tools, consult- Switching Features Full-rate nonblocking switching on all Ethernet ports; full-/ ing, training, and other 3Com offerings. half-duplex autosensing and flow control; 802.1Q VLAN support; 802.1p and multilayer traffic prioritization; Layer Plus, if you're located in the U.S. or 3 switching supports IP unicast routing, RIP/RIP2, ARP, ICMP, Canada you can order select 3Com prod- CIDR, UDP Helper; IP multinetting; access control lists ucts directly from our website. Management Web interface management, command line interface management, SNMP management via 3Com Network Supervisor (provided free on accompanying CD)

Package Contents Switch, rubber feet, user’s guide

Service and Support For worldwide information, see Section 13 or visit www.3com.com; see Appendix C for product warranty details

For more information, call your reseller or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Switches 10-16 02/29/02

3Com SuperStack 3 Switch 4900 and Switch 4900 SX, continued

3Com SuperStack 3 Switch 4900 Modules ORDERING INFORMATION

The 3Com SuperStack 3 Switch 4900 1000BASE-SX, 1000BASE-T, and 3Com SuperStack 3 Switch 4900 1000BASE-LX expansion modules deliver four ports of high-performance, 1000BASE-SX Module Four 1000BASE-SX multimode feature-rich Gigabit Ethernet switching over copper or multimode fiber fiber ports 3C17710 cabling for the SuperStack 3 Switch 4900 family (which includes the 3Com SuperStack 3 Switch 4950, Switch 4924, Switch 4900, and Switch 4900 3Com SuperStack 3 Switch 4900 SX). The GBIC module, used in conjunction with 3Com GBICs, provides 1000BASE-T Module Four 1000BASE-T ports 3C17711 even more flexibility for these switches. You can mix and match both fiber and copper media for cost-effective performance in a simple, integrated 3Com SuperStack 3 Switch 4900 platform. The modules provide advanced Layer 2 switching capabilities 1000BASE-LX Module Four 1000BASE-LX ports 3C17712 (such as multiple priority queues per port and 802.1p-based classification), virtual LANs and VLAN tagging, standards-based multicast filtering sup- 3Com SuperStack 3 Switch 4900 port, and seven groups of RMON. The advanced ASIC architecture pro- GBIC Module Four ports 3C17714 vides industry-leading gigabit switching performance, plus wire-speed IP routing, to support Layer 3 switching. 3Com SuperStack 3 Switch 4900 3Com 1000BASE-SX GBIC 3CGBIC91 family modules and GBICs come with a Lifetime Limited warranty. 3Com 1000BASE-LX GBIC 3CGBIC92 • Optional industry-standard GBICs (gigabit interface converters) fit into the 3Com 1000BASE-LH70 GBIC fixed GBIC ports on the Switch 4950, and into the SuperStack 3 Switch Up to 70 km 3CGBIC97 4900 GBIC Module, to provide flexible 1000BASE-SX, 1000BASE-LX, or 1000BASE-LH70 (long-haul) connectivity • Wire-speed, nonblocking Gigabit Ethernet switching across all ports delivers maximum performance, even for demanding applications • Resiliency features such as Spanning Tree, resilient links, and link aggregation provide fault-tolerance and redundancy for critical applications • 3Com Network Supervisor, included with every switch in the Switch 4900 family, lets you map, monitor, and document your network with ease

For more information, call your reseller or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Switches 10-17 02/29/02

3Com® SuperStack® 3 Baseline 10/100/1000 Switch

Economical Gigabit Ethernet Switching

3Com SuperStack 3 Baseline 10/100/1000 Switch

® ® The 3Com SuperStack 3 Baseline 10/100/1000 Switch is the world's first ORDERING INFORMATION trispeed Ethernet switch. It’s ideal for businesses that need flexible, high- 3Com SuperStack 3 Baseline speed 10/100/1000 switching performance without management. This 10/100/1000 Switch SuperStack 3 Baseline family switch makes gigabit networking available to Six 10/100/1000 Ethernet ports 3C16468 everyone—at a very competitive price. Delivering an outstanding combination of performance and flexibility, it's an economical way to help remove server bottlenecks or extend your network. The switch works “right out of the box” with no configuration and no management software required for quick and easy connection to new or existing 10, 100, or 1000 Mbps desk- FOR INFORMATION ABOUT tops or services. A full range of LED indicators makes it easy to spot faults 3COM SUPERSTACK 3 BASELINE and check the status of individual ports. The 3Com SuperStack 3 Baseline 10/100 SWITCHES, SEE PAGE 10-27. 10/100/1000 Switch also features auto MDI/MDIX detection on all ports, simplifying connectivity. Reliable and simple, it’s backed by a Lifetime Limited warranty and optional backup power systems.

• Six autosensing 10/100/1000 Ethernet ports provide a versatile uplink to another switch or device 3COM ON THE WEB • Autosensing of link speed, duplex mode, and cable type optimizes connectivity • LED indicators simplify troubleshooting

• 802.3x congestion control helps improve performance One URL, www.3com.com, takes you to • Stress testing provides the highest level of reliability a wealth of information about 3Com products, solutions, and support.

PRODUCT HIGHLIGHTS Here you can view product details, down- Ethernet, Fast Ethernet, and Gigabit Ethernet Switching load data sheets, register a product, and Ports 6 autosensing 10/100/1000 Ethernet ports find out how to use proven 3Com technologies to build a network that best fits Media Interfaces 10/100/1000 auto MDI/MDIX Ethernet ports your needs. You can also get the latest Ethernet Switching Store-and-forward, full-/half-duplex autosensing, information about support tools, consult- Features 802.3x flow control ing, training, and other 3Com offerings. Package Contents Switch, region-specific power cable, rack mounting kit, rubber feet, user's guide Plus, if you're located in the U.S. or Canada you can order select 3Com prod- Service and Support For worldwide information, see Section 13 or visit www.3com.com; see Appendix C for product warranty details ucts directly from our website.

For more information, call your reseller or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Switches 10-18 02/29/02

3Com® SuperStack® 3 Switch 4400 Family

Feature-Rich Workgroup Switching 3Com SuperStack 3 Switch 4400 Family

® ® The 3Com SuperStack 3 Switch 4400 family delivers high-performance ORDERING INFORMATION 10/100 Ethernet switching in a feature-rich, affordable platform. Available 3Com SuperStack 3 Switch 4400 24-Port in 48-port and 24-port configurations, these switches provide advanced Twenty-four 10BASE-T/100BASE-TX multilayer traffic prioritization for complete control of the network, impro- ports 3C17203 ving efficiency and response times for mission-critical applications and new! 3Com SuperStack 3 Switch 4400 48-Port delay-sensitive traffic such as LAN telephony and video. The hardware- Forty-eight 10BASE-T/100BASE-TX based packet inspection engine can also block unwanted applications on ports 3C17204 the LAN, helping to maintain network integrity and employee productivity. Automatic trunking across the stack and automatic resilient links enhance manageability and the reliability of the network infrastructure. Each port automatically senses the cable connection, eliminating the need for crossover cables and individual port configuration. TAKE CONTROL OF • Forwarding up to 6.6 million pps on 24-port and 10.1 million pps on THE NETWORK WITH 48-port switch, the SuperStack 3 Switch 4400 delivers high performance 3COM SWITCHES • Advanced QoS functionality and multilayer traffic classification enable prioritization of mission-critical applications and real-time traffic • Mix and match 24-port and 48-port switches in a stack for a total of up to The 3Com website offers numerous 192 ports and manage as a single entity with one IP address, using optional resources that provide information on stacking and stack extender kits how to control and prioritize network • Hot-swappable stacking and resilient network connections enhance reliability traffic with the 3Com SuperStack 3 • Resiliency features such as Spanning Tree, Rapid Spanning Tree, resilient links, Switch 4400. Visit www.3com.com to link aggregation, and the Advanced Redundant Power System (see Section 9) download our applications briefs, let you build robust, fault-tolerant networks “Prioritizing Video Traffic over the LAN,” • Add optional switching modules to provide cost-effective resilient high-speed connections, such as Gigabit Ethernet backbone links, to help ensure rapid “Blocking Network Games on the LAN,” access to important network resources and “Blocking MP3 Streaming from the • 3Com Network Supervisor software supports automatic prioritization of real- Internet.” Or read the 3Com white paper, time or critical traffic Get Control of the Network. • Advanced multilayer traffic prioritization capabilities support IP telephony applications when used with the 3Com SuperStack 3 NBX® Networked Telephony Solution

FOR A COMPLETE LIST OF PRODUCT HIGHLIGHTS 3COM SUPERSTACK PRODUCTS, Ethernet and Fast Ethernet Switching, Upgradable to Gigabit Ethernet SEE APPENDIX A. Ports 24 or 48 autosensing 10BASE-T/100BASE-TX ports configured as auto MDI/MDIX (crossover); 2 module slots accommodating media modules or stacking modules

Media Interfaces RJ-45, MT-RJ (via fiber modules)

Ethernet Switching High-speed switching on all 10/100 Mbps Ethernet ports, Features including 2 uplink modules; multilayer traffic prioritization, including Layer 4, 802.1p, and DiffServ support; full-/half-duplex autosensing and flow control; 802.1Q VLAN support

Management Web interface management, command line interface management, SNMP management via 3Com Network Supervisor (provided free on accompanying CD), and 3Com Integration Kit for HP OpenView

Package Contents Switch, rubber feet, management software on CD, user’s guide

Service and Support For worldwide information, see Section 13 or visit www.3com.com; see Appendix C for product warranty details

For more information, call your reseller or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Switches 10-19 02/29/02

3Com SuperStack 3 Switch 4400 Family, continued

3Com SuperStack 3 Switch 4400 Fast Ethernet and Gigabit Ethernet Modules Scale the performance of your Ethernet/Fast Ethernet network by adding an optional expansion module to a SuperStack 3 Switch 4400 10/100 managed switch. These modules provide a resilient, high-performance interworkgroup or workgroup-to-backbone Fast Ethernet or Gigabit Ethernet connection. The 1000BASE-T module provides a gigabit uplink for Category 5 copper cabling. The 1000BASE-SX and 100BASE-FX modules each provide an uplink for short-haul fiber needs. The 1000BASE-LX module offers a gigabit uplink for long-haul fiber requirements. 3Com SuperStack 3 Switch 4400 1000BASE-T • Modules provide a resilient link backbone to improve overall fault tolerance Module • Modules slide into the expansion slot behind the switch, fitting easily into an equipment rack ORDERING INFORMATION • Standards-based 802.1p, 802.1Q, and multicast filtering support multimedia applications 3Com SuperStack 3 Switch 4400 1000BASE-T Module One 1000BASE-T port 3C17220

3Com SuperStack 3 Switch 4400 1000BASE-SX Module One 1000BASE-SX port 3C17221

3Com SuperStack 3 Switch 4400 100BASE-FX Module One 100BASE-FX port 3C17222

3Com SuperStack 3 Switch 4400 1000BASE-LX Module One 1000BASE-LX port 3C17223

3Com SuperStack 3 Switch 4400 Stacking Kit Two stacking modules, cable 3C17227

3Com SuperStack 3 Switch 4400 Stack Extender Kit Stacking module, cascade module, cable 3C17228

For more information, call your reseller or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Switches 10-20 02/29/02

3Com® SuperStack® 3 Switch 4300

3Com SuperStack 3 Switch 4300 Wire-Speed, High-Density Workgroup Switching

® ® The 3Com SuperStack 3 Switch 4300 makes high-density, high-perfor- ORDERING INFORMATION mance Layer 2 switching easier and more affordable than ever. A simple, 3Com SuperStack 3 Switch 4300 cost-effective solution, this plug-and-play switch is ideal for offices with- Forty-eight 10BASE-T/100BASE-TX out a dedicated IT staff. You can dramatically improve the performance of ports 3C17100 your network without the cost and complexity associated with existing solutions. Optional modules provide support for different media and technologies, so you can deploy the switch in virtually any network configuration. Wire-speed performance and Gigabit Ethernet expansion capability let the network keep up with traffic demands and avoid bandwidth bottle- FOR A COMPLETE LIST OF necks. Management is included with 3Com Network Supervisor. The 3COM SUPERSTACK PRODUCTS, switch can also be managed via any web browser or through the 3Com SEE APPENDIX A. command line interface.

• Resiliency features such as Spanning Tree, link aggregation, and the 3Com SuperStack Advanced Redundant Power System (see Section 9) help you build robust, highly available networks • High-density architecture provides 48 Fast Ethernet ports, with up to four extra uplink ports 3COM ON THE WEB • Cost-effective design offers high-density switching at nearly half the price per port of competitive solutions • Wire-speed 10/100 performance delivers total throughput capacity of 10 million packets per second One URL, www.3com.com, takes you to a wealth of information about 3Com • Plug-and-play, out-of-the box deployment and simple management via a web browser, command line interface, or 3Com Network Supervisor ease products, solutions, and support. setup and management Here you can view product details, down- • Dual expansion slots accommodate single- or dual-port modules, giving load data sheets, register a product, and flexible connectivity to the network backbone and local servers find out how to use proven 3Com technologies to build a network that best fits PRODUCT HIGHLIGHTS your needs. You can also get the latest Ethernet and Fast Ethernet Switching, Upgradable to Gigabit Ethernet information about support tools, consult- Ports 48 autonegotiating 10BASE-T/100BASE-TX ports configured ing, training, and other 3Com offerings. as auto MDI/MDIX; 2 module slots accommodating media Plus, if you're located in the U.S. or modules; Advanced Redundant Power System Type 2A connector; RS-232 console port Canada you can order select 3Com prod-

Media Interfaces RJ-45, MT-RJ (via fiber modules) ucts directly from our website.

Ethernet Switching Full-rate nonblocking switching on all 10/100 Mbps Ethernet Features ports; full-/half-duplex autosensing and flow control; 802.1Q VLAN support; 802.1p traffic prioritization

Management Web interface management, command line interface management, SNMP management via 3Com Network Supervisor (provided free on accompanying CD), and 3Com Integration Kit for HP OpenView

Package Contents Switch, rubber feet, management software on CD, user’s guide

Service and Support For worldwide information, see Section 13 or visit www.3com.com; see Appendix C for product warranty details

For more information, call your reseller or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Switches 10-21 02/29/02

3Com SuperStack 3 Switch 4300, continued

3Com SuperStack 3 Switch 4300 Fast Ethernet and Gigabit Ethernet Modules Enhance your small-office Ethernet/Fast Ethernet network by adding an optional expansion module to the SuperStack 3 Switch 4300. Available in single- or dual-port configurations, these modules provide Fast Ethernet or Gigabit Ethernet connection using the medium that best suits your needs. The 1000BASE-T module provides a gigabit uplink for Category 5 copper cabling. For those with short-haul fiber requirements, the 1000BASE-SX module offers a gigabit uplink. The 100BASE-FX module offers a 100 Mbps uplink for short-haul Fast Ethernet fiber needs. And the 1000BASE-LX 3Com SuperStack 3 Switch 4300 1000BASE-T module provides a gigabit uplink for long-haul fiber requirements. Module

• Modules provide a resilient link backbone to improve overall fault tolerance • Expansion slot behind the switch easily accommodates modules within an equipment rack ORDERING INFORMATION • Standards-based 802.1p, 802.1Q, and multicast filtering support multimedia 3Com SuperStack 3 Switch 4300 applications 100BASE-FX Module Single port 3C17111

3Com SuperStack 3 Switch 4300 100BASE-FX Module Dual port 3C17112

3Com SuperStack 3 Switch 4300 1000BASE-T Module Single port 3C17121

3Com SuperStack 3 Switch 4300 1000BASE-T Module Dual port 3C17122

3Com SuperStack 3 Switch 4300 1000BASE-SX Module Single port 3C17131

3Com SuperStack 3 Switch 4300 1000BASE-SX Module Dual port 3C17132

3Com SuperStack 3 Switch 4300 1000BASE-LX Module Single port 3C17141

For more information, call your reseller or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Switches 10-22 02/29/02

3Com® SuperStack® 3 Switch 3300 Family

Cost-Effective Fast Ethernet Switching

3Com SuperStack 3 Switch 3300 Family

® ® The 3Com SuperStack 3 Switch 3300 family of stackable switches sets ORDERING INFORMATION new standards for affordability, simplicity, and value. SuperStack 3 Switch 3Com SuperStack 3 Switch 3300 3300 products let you connect Ethernet/Fast Ethernet switches, Fast Modular; twenty-four 10BASE-T/ Ethernet hubs, and Gigabit Ethernet devices in a truly stackable solution. 100BASE-TX ports, one matrix port, Modular 12- and 24-port SuperStack 3 Switch 3300 models and the one expansion slot 3C16980A

SuperStack II Switch 3300 FX provide flexibility and access to additional 3Com SuperStack 3 Switch 3300 technologies like 1000BASE-T, 1000BASE-LX, or Layer 3 switching. The Modular; twelve 10BASE-T/100BASE-TX SuperStack 3 Switch 3300 XM delivers economical pricing. The SuperStack ports, one matrix port, one 3 Switch 3300 TM features a 1000BASE-T Gigabit Ethernet port; the expansion slot 3C16981A SuperStack 3 Switch 3300 SM includes a 1000BASE-SX Gigabit Ethernet 3Com SuperStack II Switch 3300 FX port. The SuperStack 3 Switch 3300 MM includes an integrated matrix Modular; eight 10BASE-T/100BASE-FX module for linking with other SuperStack 3 switches to create a virtual ports, two 10BASE-T/100BASE-TX ports, one matrix port, one switch with up to 96 10/100 switched ports. Mix and match any of the expansion slot 3C16982 SuperStack 3 or SuperStack II Switch 3300s in one stack, or stack them together with a matrix module. 3Com SuperStack 3 Switch 3300 XM Twenty-four 10BASE-T/100BASE-TX • Support for IEEE 802.1p and 802.1Q standards enables packet prioritization ports, one matrix port 3C16985B and standards-based VLANs, enhancing multimedia support and improving throughput 3Com SuperStack 3 Switch 3300 TM Twenty-four 10BASE-T/100BASE-TX • Fault-tolerance features for mission-critical environments include resilient ports, one 1000BASE-T Gigabit links, Spanning Tree support, and the 3Com SuperStack Advanced Ethernet port, one matrix port 3C16986A Redundant Power Systems (see Section 9) 3Com SuperStack 3 Switch 3300 SM • 3Com Network Supervisor software lets you discover, map, and stress-monitor Twenty-four 10BASE-T/100BASE-TX all devices on your network through an intuitive graphical user interface ports, one 1000BASE-SX Gigabit Ethernet port, one matrix port 3C16987A

PRODUCT HIGHLIGHTS 3Com SuperStack 3 Switch 3300 MM Twenty-four 10BASE-T/100BASE-TX Ethernet, Fast Ethernet, and Gigabit Ethernet Switching ports, one matrix module 3C16988A Ports 12 or 24 autosensing 10BASE-T/100BASE-TX; modular models (3C16980A, 3C16981A, and 3C16982) have 1 expansion slot and 1 matrix port; see Ordering Information for details about other ports; see page 10-25 for information on modules SuperStack II Switch 3300 FX: 8 Fast Ethernet multimode fiber, SEE PAGES 10-25 AND 10-26 2 autosensing 10BASE-T/100BASE-TX Ethernet, 1 matrix port, 1 expansion slot FOR INFORMATION ON THE SWITCH MATRIX MODULE, Media Interfaces 10BASE-T/100BASE-TX/RJ-45; optional 100BASE-FX/SC, HIGH-SPEED EXPANSION MODULES, 1000BASE-T/RJ-45 AND SWITCH LAYER 3 MODULE Etherent Switching Store-and-forward switching, full-/half-duplex autosensing, FOR 3C16980A, 3C16981A, Features port trunking, 802.1Q VLAN support, 802.1p traffic AND 3C16982. prioritization

Management Embedded web server for direct management; SNMP management via 3Com Network Supervisor (provided free on accompanying CD)

Package Contents Switch, rubber feet, user’s guide FOR A COMPLETE LIST OF Service and Support For worldwide information, see Section 13 or visit 3COM SUPERSTACK PRODUCTS, www.3com.com; see Appendix C for product warranty details SEE APPENDIX A.

For more information, call your reseller or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Switches 10-23 02/29/02

3Com® SuperStack® II Switch 1100 Family

Cost-Effective Ethernet Switching 3Com SuperStack II Switch 1100

Here’s a truly stackable, high-performance solution for breaking through ORDERING INFORMATION desktop-to-server traffic congestion in your Ethernet/Fast Ethernet work- ® ® 3Com SuperStack II Switch 1100 group LAN. The 3Com SuperStack II Switch 1100 family provides models Twenty-four 10 Mbps ports, two 10BASE-T/ with 12 or 24 switched Ethernet ports and two autosensing 10/100BASE- 100BASE-TX ports, one expansion slot, TX Fast Ethernet ports. Any mix of hubs and PCs can be connected to the one matrix port 3C16950*

switch’s ports, and an expansion slot supports a fiber Fast Ethernet or 3Com SuperStack II Switch 1100 Gigabit Ethernet link, or Layer 3 switching. Connect two switches together Twelve 10 Mbps ports, two 10BASE-T/ using an optional SuperStack II Switch Matrix Cable, or connect a mix of 100BASE-TX ports, one expansion slot, up to four SuperStack II Switch 1100s and/or SuperStack 3 Switch 3300 one matrix port 3C16951* modular switches using an optional SuperStack II Switch Matrix Module, *AUI, TP, fiber (10BASE-FX and 10BASE-FB), and manage the entire stack as a single entity (see page 10-25). Intelligent and coax transceiver interface modules are Flow Management and 802.3x flow control prevent packet loss and available for this product; see page 4-11. improve performance under heavy load conditions, demonstrating performance unsurpassed by competitors in independent third-party testing— even with demanding applications such as video multicasts and real-time data feeds. Web-based management allows access to management and configuration functions from anywhere on the network. TRUE STACKABILITY • The SuperStack II Switch Matrix Module delivers 4 x 1 Gbps bandwidth within the switch stack, eliminating traffic bottlenecks; the entire stack can be managed as a single entity, and downlink resources can be easily shared • Support for IEEE 802.1p and 802.1Q standards enables packet prioritization True stackability in workgroup switching and standards-based VLANs, delivering enhanced multimedia support and is inherent in our SuperStack II Switch improved data throughput 1100 and SuperStack 3 Switch 3300 • Features for fault tolerance in business-critical environments include resilient families of switches. True stackability links, Spanning Tree support, and the 3Com SuperStack Advanced Redundant Power System (see Section 9) means that these switches can be stacked together and managed as a single unit • 3Com Network Supervisor software lets you discover, map, and stress-monitor all devices on your network through an intuitive, easy-to-use, graphical using a single IP address. The 3Com user interface SuperStack II Switch Matrix Module can interconnect up to four switches to cre- PRODUCT HIGHLIGHTS ate a 4 x 1 Gbps link. This backplane helps ensure high-speed communication Ethernet and Fast Ethernet Switching, Upgradable to Gigabit Ethernet between switches without consuming Ports 12 or 24 Ethernet, 2 autosensing 10BASE-T/100BASE-TX, 1 matrix, 1 expansion slot valuable Fast Ethernet or Gigabit Ethernet ports. Media Interfaces 10BASE-T/RJ-45, 10BASE-T/100BASE-TX/RJ-45; optional 100BASE-FX/SC, 1000BASE-T/RJ-45, 1000BASE-SX/SC, 100BASE-LX-SC

Ethernet Switching Cut-through/fast-forward, cut-through/fragment-free, store- Features and-forward, and intelligent forwarding modes; full-/half- FOR A COMPLETE LIST OF duplex autosensing; 802.1Q VLAN support; 802.1p 3COM SUPERSTACK PRODUCTS, traffic prioritization SEE APPENDIX A. Management Embedded web server for direct management; SNMP management via 3Com Network Supervisor (provided free on accompanying CD)

Package Contents Switch, rubber feet, user’s guide

Service and Support For worldwide information, see Section 13 or visit www.3com.com; see Appendix C for product warranty details

For more information, call your reseller or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Switches 10-24 02/29/02

3Com SuperStack II Switch 1100 Family, continued

3Com SuperStack II Switch Matrix Module and Matrix Cable The 3Com SuperStack II Switch Matrix Module and Switch Matrix Cable let you mix and match SuperStack II Switch 1100 family switches and SuperStack 3 Switch 3300 family switches in any combination to improve throughput, share downlink resources, and ease management. Use the matrix cable to connect two switches via the built-in matrix port, or use the matrix module to connect up to four switches. A low-cost alternative to deploying a Gigabit Ethernet backbone, the matrix module has an advanced 4 x 1 Gbps backplane, providing a 1 Gbps link between switches. Ultra-low latency (150 ns) and hardware flow control ensure top performance. The entire stack can share downlinks and be managed as a single entity.

• The matrix module and matrix cable provide high-performance switch-to- 3Com SuperStack II Switch Matrix Module switch connections while conserving Fast Ethernet ports for server or back- and Matrix Cable bone links • Any switch port can be configured to support roving analysis across the stack for greater visibility into traffic flows and RMON data; the module ORDERING INFORMATION supports IEEE 802.1p/Q standards for VLANs and Ethernet CoS 3Com SuperStack II Switch • When you use the matrix module to interconnect switches in a stack, every Matrix Module switch in the stack requires a separate matrix cable Four ports; connects up to four switches 3C16960

3Com SuperStack II Switch Matrix Cable Connects two switches 3C16965

3Com SuperStack II Switch 100BASE-FX Modules 100BASE-FX modules for the 3Com SuperStack II Switch 1100 family switches and SuperStack 3 Switch 3300 modular switches (3C16980A, 3C16981A, and 3C16982) let you cost-effectively add a fiber Fast Ethernet backbone link to your switched workgroup. The dual module is an excellent choice for resilient fiber backbone connections in mission-critical net- 3Com SuperStack II Switch 100BASE-FX Modules working environments or when multiple fiber backbone connections are needed to and from the stack. A single high-speed backbone link can be ORDERING INFORMATION shared by multiple units in a stack. 3Com SuperStack II Switch 100BASE-FX • Support for full-duplex Fast Ethernet provides up to 200 Mbps throughput Module over 2 km distances on fiber cabling One 100BASE-FX port 3C16970 • The 100BASE-FX dual module can provide a resilient backbone link to 3Com SuperStack II Switch 100BASE-FX improve overall network fault tolerance Dual Module • Each module slides into the high-speed module slot in the back of the Two 100BASE-FX ports 3C16971 SuperStack II Switch 1100 or modular SuperStack 3 Switch 3300 for easy installation

For more information, call your reseller or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Switches 10-25 02/29/02

3Com SuperStack II Switch 1100 Family, continued

3Com SuperStack II Switch Layer 3 Module ORDERING INFORMATION

The 3Com SuperStack II Switch Layer 3 module lets you cost-effectively 3Com SuperStack II Switch add powerful routing capabilities to your switched Ethernet workgroup to Layer 3 Module 3C16968 boost intranet performance and relieve legacy routers from fast-growing IP LAN traffic. SuperStack II Switch 1100 family switches and SuperStack 3 Switch 3300 modular switches (3C16980A, 3C16981A, and 3C16982) installed with a Layer 3 module can seamlessly route IP traffic between subnets. One SuperStack II Switch Layer 3 module will manage IP routing for the entire stack.

• Extensive standards-based routing protocol support (including RIP and OSPF) enables the switches to operate in any networking environment • Distance Vector Multicast Routing Protocol (DVMRP) support optimizes multi-media traffic delivery • Easy to install, the module slides into the module expansion slot in the back of a SuperStack II Switch 1100 or SuperStack 3 Switch 3300 modular switch

3Com SuperStack II Switch 1000BASE-LX, 1000BASE-SX, and 1000BASE-T Modules Scale the performance of your Ethernet/Fast Ethernet network with 3Com SuperStack II Switch 1000BASE-LX, 1000BASE-SX, and 1000BASE-T modules. These modules, for use with the SuperStack II Switch 1100 family switches and SuperStack 3 Switch 3300 modular switches (3C16980A, 3C16981A, and 3C16982), provide a high-bandwidth, high-performance interworkgroup and workgroup-to-backbone Gigabit Ethernet connection. 3Com SuperStack II Switch 1000BASE-LX, The 1000BASE-LX module provides a full-duplex multimode and single- 1000BASE-SX, and 1000BASE-T Modules mode fiber interface or connection to another Fast Ethernet switch or a Gigabit Ethernet switch over distances up to 10 km, or 6.2 miles (single- mode cabling, as per IEEE standard). The 1000BASE-SX module provides a ORDERING INFORMATION full-duplex multimode fiber interface for connection to another Fast 3Com SuperStack II Switch Ethernet or Gigabit Ethernet switch over distances up to 550 meters (1,804 1000BASE-LX Module 3C16973 feet). The 1000BASE-T module provides a Category 5 copper interface or 3Com SuperStack II Switch connection to another Fast Ethernet or Gigabit Ethernet switch over dis- 1000BASE-SX Module 3C16975 tances up to 100 meters (328 feet). Easy to install, the modules slide into the high-speed module slot in the back of a SuperStack II Switch 1100 or 3Com SuperStack II Switch SuperStack 3 Switch 3300 modular switch. 1000BASE-T Module 3C16978

• Support for standards-based 802.3z full-duplex Gigabit Ethernet delivers up to 2 Gbps throughput, eliminating network bottlenecks • The modules can provide a resilient backbone link to improve overall network fault tolerance • Standards-based 802.1p, 802.1Q, and multicast filtering support next-generation multimedia applications

For more information, call your reseller or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Switches 10-26 02/29/02

3Com® SuperStack® 3 Baseline 10/100 Switches

Reliable, Easy-to-Use Switching for Unmanaged Networks 3Com SuperStack 3 Baseline 10/100 Switch

Whether you require Ethernet, Fast Ethernet, or Gigabit Ethernet switch- ORDERING INFORMATION ing, 3Com® SuperStack® 3 Baseline 10/100 Switches provide a cost-effective 3Com SuperStack 3 Baseline solution for a wide range of applications, and an easy migration path to 10/100 Switch Fast Ethernet or Gigabit Ethernet. SuperStack 3 Baseline family switches Twelve 10BASE-T/100BASE-TX are designed to meet the performance demands of midsize business net- ports 3C16464C

works and branch offices that require a reliable, easy-to-use solution with- 3Com SuperStack 3 Baseline out the complexity of management. SuperStack 3 Baseline 10/100 Switches 10/100 Switch are available in several configurations designed to suit your application Twenty-four 10BASE-T/100BASE-TX and budget. The 3Com SuperStack 3 Baseline 10/100 Switch with 24 ports ports 3C16465C plus a 1000BASE-T port is an economical way to integrate gigabit technol- 3Com SuperStack 3 Baseline 10/100 ogy into the network to remove server bottlenecks or provide a workgroup Switch Plus One 1000BASE-T Port with a high-speed uplink. Twenty-four 10BASE-T/100BASE-TX ports, one 1000BASE-T port 3C16467 • Works “right out of the box” with no configuration and no management software required for quick and easy connection to new or existing 10 or 100 Mbps desktops or services; a full range of LED indicators makes it easy to spot faults and check the status of individual ports

• Automatic sensing of link speed, duplex mode, and cable type optimizes FOR INFORMATION ABOUT THE connectivity based on the network environment 3COM SUPERSTACK 3 • 802.3x congestion control helps avoid packet loss and improve performance BASELINE 10/100/1000 SWITCH, under heavy load conditions SEE PAGE 10-18. • Rigorous stress-testing ensures the highest level of quality and reliability, backed by a Lifetime Limited warranty • Wire-speed performance eliminates packet loss abd reduces network bottlenecks FOR A COMPLETE LIST OF 3COM SUPERSTACK PRODUCTS, SEE APPENDIX A. PRODUCT HIGHLIGHTS

Ethernet, Fast Ethernet, and Gigabit Ethernet Switching Ports SuperStack 3 Baseline 10/100 Switch: 12 or 24 autosensing 10BASE-T/100BASE-TX SuperStack 3 Baseline 10/100 Switch Plus One 1000BASE-T Port: 24 10BASE-T/100BASE-TX ports, one 1000BASE-T port

Media Interfaces 10BASE-T/RJ-45, 10/100BASE-TX/RJ-45, 1000BASE-T/RJ-45

Ethernet Switching Store-and-forward, full-/half-duplex autosensing, Features 802.3x flow control

Package Contents Switch, region-specific power cable, rack mounting kit, rubber feet, user’s guide

Service and Support For worldwide information, see Section 13 or visit www.3com.com; see Appendix C for product warranty details

For more information, call your reseller or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Switches 10-27 02/29/02

3Com® OfficeConnect® Switches

Seamless 10/100 Ethernet Switching for Small Businesses

3Com OfficeConnect Switches

At 100 Mbps, Fast Ethernet significantly boosts user productivity through ORDERING INFORMATION improved application performance and quicker downloading and transfer- 3Com OfficeConnect Switch 5 ring of files, even when many users access the network simultaneously. With Five 10BASE-T/100BASE-TX 5, 8, or 16 autosensing 10/100 Mbps Ethernet ports, 3Com® OfficeConnect® ports 3C16793 Dual Speed switches offer a flexible, easy migration path to Fast Ethernet for 3Com OfficeConnect Switch 8 small businesses. The switches can be used to connect to high-speed servers Eight 10BASE-T/100BASE-TX or power users’ workstations, or to link to a high-speed backbone. They ports 3C16794 also provide a cost-effective way to add more Fast Ethernet hubs to a workgroup limited by the two-hub-per-segment Fast Ethernet topology 3Com OfficeConnect Dual Speed Switch 5 Plus restriction. OfficeConnect Dual Speed Switch Plus products offer additional Five 10BASE-T/100BASE-TX features and flexibility, such as a clipping system for easier stacking, supports 3C16790 port for priority queuing, and auto MDI/MDIX configuration. With plug- 3Com OfficeConnect and-play installation and no configuration required, the compact, FCC Dual Speed Switch 8 Plus Class B switches fit easily into your unmanaged office network. Eight 10BASE-T/100BASE-TX ports 3C16791 • 10/100 autosensing capability on all switch ports automatically senses the speed of the attached device to optimize network performance with no 3Com OfficeConnect user intervention needed Dual Speed Switch 16 Plus Sixteen 10BASE-T/100BASE-TX • Autonegotiating full- and half-duplex operation automatically doubles the ports 3C16792 transmission throughput (to 20 Mbps or 200 Mbps) when ports are connected to other autonegotiating devices or ports 3Com OfficeConnect 11W • The unmanaged plug-and-play switches work “right out of the box” with Power Adapter no configuration and no management software required for quick, easy For Argentina 3C16739 connection to new or existing 10 or 100 Mbps users or services For Asia/Australia 3C16744 • Priority queuing provides improved performance for time-sensitive network applications such as voice and video For Europe 3C16742 • Auto MDI/MDIX on every port (OfficeConnect Dual Speed Switch Plus) sup- For Japan 3C16743 ports fast, easy network connectivity using any twisted-pair Ethernet cable For South Africa 3C16745 • Lifetime Limited warranty from the world’s leading small-business data For the U.K. 3C16741 networking company gives you peace of mind by guaranteeing your switch For the U.S. 3C16740 equipment investment for life 3Com OfficeConnect Mounting Kit 3C16765 PRODUCT HIGHLIGHTS

Ethernet and Fast Ethernet Switching Ports 5, 8, or 16 autosensing 10BASE-T/100BASE-TX

Media Interfaces 10BASE-T/100BASE-TX/RJ-45 auto MDI/MDIX FOR A COMPLETE LIST OF Ethernet Switching Store-and-forward; full-/half-duplex autosensing; 802.1p and 3COM OFFICECONNECT Features 802.1Q support PRODUCTS, SEE APPENDIX A. Package Contents Switch, 11-watt power supply unit, clipping system (Dual Speed Switch Plus), rubber feet, user’s guide

Service and Support For worldwide information, see Section 13 or visit www.3com.com; see Appendix C for product warranty details

For more information, call your reseller or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Switches 10-28 02/29/02

SECTION 11 Telephone Systems

3Com® NBX® networked telephony solu- • An ever-expanding suite of optional 3Com Telephone Systems tions lead the IP-PBX market. Cus- applications, from third parties and at a Glance...... 11-2 tomers prefer NBX solutions because 3Com, that can be added at any time they deliver advantages that include: to meet specific business needs; exam- Networked Telephony Solutions ples include customer relationship • Proven reliability in a variety of voice 3Com SuperStack 3 NBX management (CRM), call centers, and data network environments Networked Telephony Solution ...... 11-4 speech recognition, accounting and • Built-in features and a wide array billing, and automatic provisioning 3Com NBX 100 Communications of applications that improve employ- System...... 11-5 ees’ productivity What’s more, an NBX solution is available for most sizes of businesses. The 3Com NBX 25 Communications • Greater value at a lower cost, com- 3Com SuperStack® 3 NBX solution sup- System...... 11-6 pared to traditional PBX networks ports up to 750 devices (lines and sta- Does your business need a telephone tions) per location. The NBX 100 system Hardware Components for supports up to 200 devices per location, 3Com NBX Networked Telephony system with 24/7 availability, simple Solutions ...... 11-8 administration and use, open architec- and the stand-alone NBX 25 system up ture, investment assurance, and easy-to- to 25 devices. add applications? A 3Com NBX solu- Software Licenses for 3Com NBX New R4.0 system software now in Networked Telephony Solutions 11-15 tion meets all your requirements. NBX 100 and SuperStack 3 NBX solutions enriches the TAPI/WAV API— 3Com NBX solutions bring you these new! 3Com NBX Unified robust communications advantages: cost-effectively connecting current and Communications ...... 11-23 next-generation applications such as • Built-in applications—including unified messaging. It also enables NBX 3Com NBX Call Center ...... 11-25 voicemail, multiple multilevel auto- IP Virtual Tie Line and VPIM Multisite mated attendants, call detail report- Messaging Exchange services—helping ing, and CTI (TAPI 2.x) support for all multisite businesses to achieve substan- 3Com Contact Advantage ...... 11-26 users—for faster deployment and tial cost savings. greater cost savings • Software licenses that use IP to quick- Whether for your central location or Technology from 3Com ly and cost-effectively connect multi- branch offices, field agents or telecom- ple sites via VoIP dialing and toll muters, NBX solutions bring your The Integrated Voice-Data bypass, connect telecommuters, and business control over organizational Architecture ...... 11-3 change, customer service, productivity, exchange voicemail between sites that 3Com Networked Telephony: use different messaging systems and your investment. Proven Business Solutions ...... 11-7

On-Board and Off-Board Applications Software...... 11-14 3Com on the Web Business Applications Software . . . . . 11-22

One URL, www.3com.com, takes you to a wealth of information about 3Com products, Putting You in Control of Your solutions, and support. Business Communications...... 11-27

Here you can view product details, download data sheets, and find out how to use proven 3Com technologies to build a network that best fits your needs.

3COM BUYER’S GUIDE March 2002 11-1 01/23/02

3Com Telephone Systems at a Glance

3COM NBX SOLUTIONS HAVE WON DOZENS OF AWARDS; SEE THEM AT www.3com.com/nbx_awards

The items shown in italics in this table are optional products (see pages 11-8 to 11-26).

3Com SuperStack 3 NBX Networked Telephony 3Com NBX 100 3Com NBX 25 Solution R4.0 Communications System R4.0 Communications System R1.02 Page 11-4 Page 11-5 Page 11-6

System Device Capacity Maximum devices (lines and stations) supported 750 200 25 Maximum PSTN line capacity 360 100 12 Analog CO lines/cards 360/90 100/25 12/3 ISDN BRI-ST channels/cards 120/15 96/12 N/A T1/PRI channels/cards 288/12 72/3 N/A E1/PRI channels/cards 360/12 90/3 N/A NBX 2102-x Business Phones (10/100 Mbps) Yes Yes No NBX 1102 Business Phone (10 Mbps) Yes Yes Yes NBX 2101 Basic Phone (10/100 Mbps) Yes Yes No NBX 1105 Attendant Console 100 100 5 Softphones (NBX pcXset PC Client software) 1; 3, 10, 25, 750 users 1; 3, 10, 25, 200 users No Analog (2500 series) device support Yes Yes Yes Analog terminal cards (stations/cards) 748/187 200/50 12/3 Analog adapters 750 200 12

System Architecture Attributes Real-time operating system (WindRiver VxWorks) Yes Yes Yes Self-service moves, adds, changes Yes Yes Yes NBX NetSet web browser–based administration Yes Yes Yes Compatibility with 3Com Ethernet Power Source Yes Yes Yes Resilient disk mirroring Yes No No IP system license (NBX IP On-the-Fly, IP Serve) Yes Yes No Telecommuter support Layer 3 IP/Layer 2 LLC Layer 3 IP/Layer 2 LLC Layer 2 LLC bridging NBX IP Virtual Tie Line license 2, 4, 8, 16, 24 ports 2, 4, 8 ports No NBX ConneXtions H.323 Gateway license 1; 2, 4, 8, 16, 32, 64, 100 ports 1; 2, 4, 8, 16 ports No PSTN, PBX nesting (T1/E1 PRI/QSIG, T1/DS1 E&M) Up to 11 sites Up to 2 sites No

Application and Call Processing Attributes NBX voicemail (VM) storage 400 hours 30 minutes; 4, 20, 80 hours 4 hours NBX voice mailboxes (phantoms/stations) 1000/750 225/200 100/25 NBX Multilevel Automated Attendant (AA) 99 99 5 NBX AA/VM ports 4; 6, 12, 24, 48, 72 4; 6, 12 4 AA/VM languages supported 10 10 1 Free voicemail/e-mail clients (IMAP4) Yes Yes No NBX VPIM Multisite Messaging Exchange license Yes Yes No NBX 3rd-Party Messaging license Yes Yes No NBX Unified Communications application Yes Yes No Call detail reporting (CDR) Yes Yes Yes Hunt and calling groups 100 48 5 CTI support (TAPI 2.x) Yes Yes No NBX TAPI/WAV application connectivity ports 1; 4, 8,16, 24 48, 96, 750 1; 4, 8, 16, 24, 48, 96 No NBX Call Center application Yes Yes No 3Com Contact Advantage applications Yes Yes No

For more information, call your 3Com NBX Voice Authorized Partner or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Telephone Systems 11-2 02/29/02 TECHNOLOGY FROM 3COM The Integrated Voice-Data Architecture

Networked Telephony: A Wise Business Investment

• Integrated voice and data Ethernet data networks now connect hun- inflexibility makes MACs, adding capacity, means just one network to dreds of millions of people. Voice over IP and integrating applications difficult and deploy and manage (VoIP) technology—first introduced by expensive. • Open architecture with APIs 3Com® NBX® systems—lets an Ethernet net- In contrast, the open-architecture NBX ensures flexibility, and pro- work carry both data and voice traffic. solution is standards-based. It gives you tects your investment That’s important, because a single network extensive support for data and voice proto- • The real-time OS ensures for voice and data reduces capital expenses cols—including end-to-end Quality of total system availability and operations costs. It also lets applications Service (QoS) with 802.1 p/Q and IP-ToS, be integrated more cost-effectively and used IMAP4, and TAPI/WAV. You get connectivity • Built-in and off-board soft- more widely than on two separate networks. ware plus business applica- to PSTN and WAN services worldwide. You tions deliver excellent value To deliver VoIP, some vendors just give can connect thousands of sites over H.323 their old PBX systems a facelift, attaching gateways or NBX IP virtual tie lines. You can • Multisite VoIP capabilities VoIP gateways onto traditional systems. also exchange voicemail between disparate include toll bypass, seamless dialing, and VPIM for Others ask you to discard your data network systems. And you can choose from an exten- cross-site message and replace it with their “office in a box”— sive range of applications from 3Com and exchange all new routers, switches, and feature-less third parties (see pages 11-15 to 11-26). telephones. 3Com offers a far better choice: a "networked telephony" architecture that lets Proven System Availability you preserve your data network while get- Installed in a multitude of voice and data ting the full power of VoIP or an IP-PBX. environments around the world, NBX solu- Networked telephony is the foundation tions satisfy businesses’ demands for high of the 3Com NBX solution. It delivers the total system availability—matching or following advantages: exceeding that of traditional PBXs. • A real-time operating system (OS) that The NBX solutions’ call-processing runs independently of the data network engine is built on the real-time VxWorks OS (NOS) and the PCs and servers on it operating system—an OS so reliable that it is used in mission-critical medical systems and • Self-locating Ethernet/IP phones and PC- legacy PBXs. It works independently of the based softphones that simplify MACs NOS— so network server and PC failures do (moves, adds, changes) by means of not impact your telephone service. By con- autodiscovery and assignment of exten- trast, other vendors’ IP-PBX systems rely on sion, class of service (CoS), and user profile the NOS as their call-processing engine. • A virtual link between the user’s PC and phone that enables many compelling CTI, Simple to Operate CRM, and unified messaging applications Just one network, just one administrator: • Easy administration from anywhere on the that’s all an NBX system needs. Most other network—with a user-friendly utility VoIP systems require two networks (one voice, one data), two cable plants, and dou- The Best Value ble the staff overhead; some even require Compared to other vendors’ offerings, the certified Microsoft MCSE administrators for NBX networked telephony solution is an simple MACs. affordable purchase with highly robust call From the start, your NBX solution is processing—resulting from on-board soft- “plug and use”: software is preconfigured, ware, off-board software licenses that extend phones and other attached devices are capacity and connectivity, and an expanding autodiscovered, MACs are self-directed. The suite of business applications. The NBX solu- browser-based 3Com NBX NetSet™ utility tion can be deployed quickly at one or many makes it fast and easy for any administrator sites, cost-effectively providing all users to view system configurations and perform with the same benefits and services. It advanced functions. It also makes it simple stands out for its open architecture, invest- for users to be trained and to program their ment assurance, proven reliability, and sim- GET EXPERT HELP own phones. Telecommuters just connect ple administration and use. ANALYZING YOUR their NBX phones into the WAN pipe, and CONVERGED DATA AND Open Architecture: Wise Investment they’re in business. Remote configuration, VOICE NETWORKING troubleshooting, and management with the All PBX and most office-in-a-box solutions NEEDS—SEE PAGE 13-6. NetSet utility is straightforward and speedy. lock you into a proprietary system whose

3COM BUYER’S GUIDE March 2002 Telephone Systems 11-3 01/23/02

3Com® SuperStack® 3 NBX® Networked Telephony Solution

Scalable Voice/Data Communications for Midsize to Large Sites

3Com SuperStack 3 NBX Networked Telephony Solution

Especially cost effective for offices with up to 600 telephone users per site, ORDERING INFORMATION the award-winning 3Com® SuperStack® 3 NBX® networked telephony solu- Available worldwide through 3Com NBX tion is proven to increase employee productivity, improve customer ser- Voice Authorized Partners. For details, visit vice, and reduce costs (visit www.3com.com/nbx_customer_case_studies). www.3com.com or contact your local 3Com Providing 750-device/360-PSTN-line capacity per site, it operates reliably sales office. over data networks (LANs and WANs), offering both a robust call process- 3Com SuperStack 3 NBX V5000 Call ing feature set and an extensive suite of applications. Unlike alternative Processors telephone systems, it fulfills business’s needs for an open architecture, One required per system. Includes system extensive applications, 24/7 availability, simple administration, and invest- call processing software, NBX messaging software license for four VM/AA ports and ment assurance (see page 11-3). 400 hours of message storage, two resilient 10/100 Mbps switched Ethernet uplink ports, • The real-time VxWorks OS runs independently of the NOS, PCs, and servers system hard disk, universal AC power supply, on the network—ensuring high system availability; the optional SuperStack rack mounting kit, telephony adjunct Advanced Redundant Power Supply (see Section 9) and disk mirroring kit connectors for Music on Hold and Paging, increase total system availability one Resource Pack Kit (3C10186R4.0) • R4.0 system software ensures robust and widely compatible services— Supports 250 devices 3C10201 enhancing TAPI/WAV APIs and introducing virtual tie line and multisite Supports 250 devices; two load-sharing voicemail integration capabilities for seamless, scalable, multisite networking redundant AC power supplies 3C10202 • Built-in services include voice messaging, automated attendant, hunt-/calling- Supports 750 devices; two load-sharing groups, and call detail reporting—adding value from the start redundant AC power supplies 3C10203

• Software licenses and open APIs—including TAPI 2.x, TAPI/WAV, HTTP, and 3Com SuperStack 3 NBX V5000 Chassis IMAP4— ensure a wide range of applications from 3Com and third parties Includes four universal card slots, two • This global solution has 10 local-language voice prompts and user resilient 10/100 Mbps switched Ethernet documentation for more than 50 countries uplink ports, one 10 Mbps shared Ethernet uplink port, one SuperStack Advanced ™ • The built-in NetSet utility and phone self-locating capabilities simplify Redundant Power Supply uplink port for administration and training, and reduce the costs of moves, adds, changes backup power, rack mounting kit, universal AC power supply 3C10200

PRODUCT HIGHLIGHTS 3Com SuperStack 3 NBX V5000 Call Processor License Upgrades Networked Telephony, Fast Ethernet, Ethernet, ATM, DSL, Frame Relay, ISDN From 250 to 500 devices 3C10204B* System Capacity 750 devices total; 360 central office (CO) lines, 72 VM/AA From 250 to 750 devices 3C10205B* ports, and 400 hours voicemail storage per site From 500 to 750 devices 3C10206* Basic Requirements LAN (10/100/1000 Mbps switched Ethernet); PSTN/WAN dial tone, chassis, call processor, PSTN interface card, and NBX phones 3Com SuperStack 3 NBX V5000 CP 128 MB Memory Upgrade Kit 3C10221 PSTN Loop start analog lines, T1/E1 PRI/Q.SIG circuit, or ISDN Requirements BRI-ST circuit as required to provide PSTN connection 3Com SuperStack 3 NBX V5000 Call WAN Requirements IP router with IP-ToS services required to ensure QoS over IP Processor Disk Mirroring Kit 3C10207 WAN connections*; IGMP support required to provide multicast services (such as conferencing) across subnets 3Com SuperStack 3 NBX and NBX 100 Resource Pack CD Network Standards 10BASE-T, 100BASE-TX, 802.1p/Q, 802.11, 802.3; IP, Includes R4.0 software, language packs, IP-ToS/DiffServ, and IGMP product documentation 3C10185R4.0

Application Standards HTTP, H.323, TAPI 2.1, WAV, IMAP4, SMTP/MIME, VPIM 3Com SuperStack 3 NBX and NBX 100 Resource Pack Kit Management Build-in 3Com NBX NetSet browser-based administration utility, Includes one Resource Pack CD, five supported by 3Com Network Supervisor Business Phone User’s Guides, one Service and Support For worldwide information, see Section 13 or visit Installation Guide, one Administration www.3com.com; see Appendix C for product warranty details Guide 3C10186R4.0

*The NBX system uses your IP router to connect to packet-switched services such as IP, ATM, and Frame Relay, and *Requires 3C10221 (memory upgrade kit). to broadband services such as DSL and cable. 3COM SUPERSTACK 3 SWITCH 4400 AND FOR HARDWARE AND SOFTWARE FOR FOR APPLICATIONS SOFTWARE, SWITCH 4900 PRIORITIZE NBX VOICE THIS SYSTEM, SEE PAGES 11-8 TO 11-21. SEE PAGES 11-22 TO 11-26. TRAFFIC; SEE PAGES 10-19 AND 10-16.

For more information, call your 3Com NBX Voice Authorized Partner or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Telephone Systems 11-4 01/23/02

3Com® NBX® 100 Communications System

The Integrated Voice/Data Solution for Small to Midsize Sites

3Com NBX 100 Communications System

® ® The award-winning 3Com NBX 100 communications system is especially ORDERING INFORMATION cost-effective for offices with up to 150 telephone users per site. Offering Available worldwide through 3Com NBX 200-device/100-PSTN-line capacity per site, it is proven to increase Voice Authorized Partners. For details, visit employee productivity, improve customer service, and reduce costs (visit www.3com.com or contact your local www.3com.com/nbx_customer_case_studies). It operates reliably over data 3Com sales office. networks (LANs and WANs), offering both a robust call processing feature 3Com NBX 100 Call Processor set and an extensive suite of applications. Unlike alternative telephone sys- One required per system. Includes tems, it fulfills business’s needs for an open architecture, extensive applica- system call processing software, one tions, 24/7 availability, simple administration, and investment assurance 10BASE-T MDI uplink port, system hard disk, and telephony adjunct connectors (see page 11-3). for Music on Hold and Paging, one Resource Pack Kit (3C101864R4.0) • The real-time VxWorks OS runs independently of the NOS, PCs, and servers 3C10110 on the network—ensuring high system availability • R4.0 system software ensures robust and widely compatible services— 3Com NBX 100 Chassis enhancing TAPI/WAV APIs and introducing virtual tie line and multisite Includes six universal card slots, rack or wall voicemail integration capabilities for seamless, scalable multisite networking mounting kit, universal AC power supply, NBX messaging software license for four • Built-in services include voice messaging, automated attendant, hunt-/calling- attendant ports, 30 minutes of groups, and call detail reporting—adding value from the start message storage 3C10111

• Software licenses and open APIs—including TAPI 2.x, TAPI/WAV, HTTP, and 3Com SuperStack 3 NBX and NBX 100 IMAP4—ensure a wide range of applications from 3Com and third parties Resource Pack CD • This global solution has 10 local-language voice prompts and user Includes R4.0 software, language packs, documentation for more than 50 countries product documentation 3C10185R4.0

• The built-in NetSet™ utility and phone self-locating capabilities simplify 3Com SuperStack 3 NBX and NBX 100 administration and training, and reduce the costs of moves, adds, and Resource Pack Kit changes Includes one Resource Pack CD, five Business Phone User’s Guides, one Installation Guide, one PRODUCT HIGHLIGHTS Administration Guide 3C10186R4.0

Networked Telephony, Ethernet, ATM, DSL, Frame Relay, ISDN System Capacity 200 devices total; 100 central office (CO) lines, 12 VM/AA ports, and 80 hours voicemail storage per site

Basic Requirements LAN (10/100 shared or switched Ethernet); PSTN/WAN dial tone, chassis, call processor, PSTN interface card, and NBX phones FOR HARDWARE AND PSTN Loop start analog lines, T1/PRI circuit, E1/PRI circuit, or ISDN SOFTWARE FOR THIS SYSTEM, Requirements BRI-ST circuit as required for PSTN connection SEE PAGES 11-8 TO 11-21.

WAN Requirements IP router with IP-ToS services required to ensure QoS over IP WAN connections*; IGMP support required to provide multicast services (such as conferencing) across subnets

Network Standards 10BASE-T, 100BASE-TX, 802.1p/Q, 802.11, 802.3; IP, IP-ToS/DiffServ, and IGMP FOR APPLICATIONS SOFTWARE, SEE PAGES 11-22 TO 11-26. Application Standards HTTP, H.323, TAPI 2.1, TAPI/WAV, IMAP4, SMTP/MIME, VPIM

Management Built-in 3Com NBX NetSet browser-based administration utility; supported by 3Com Network Supervisor

Service and Support For worldwide information, see Section 13 or visit 3COM SUPERSTACK 3 SWITCH 4400 www.3com.com; see Appendix C for product warranty details AND SWITCH 4900 PRIORITIZE *The NBX system uses your IP router to connect to packet-switched services such as IP, ATM, and Frame Relay, and NBX VOICE TRAFFIC; to broadband services such as DSL and cable. SEE PAGES 10-19 AND 10-16.

For more information, call your 3Com NBX Voice Authorized Partner or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Telephone Systems 11-5 01/23/02

3Com® NBX® 25 Communications System

Making Voice/Data Convergence Affordable for Small Businesses

3Com NBX 25 Communications System

® ® The award-winning 3Com NBX 25 communications system is a robust ORDERING INFORMATION “starter” system designed for small, stand-alone businesses with up to 15 Available in Canada, Latin America, and the telephone users. Offering 25-device/12 PSTN-line capacity, it is proven to U.S. through 3Com NBX Authorized Voice increase employee productivity, improve customer service, and reduce Partners. For details, visit www.3com.com costs (visit www.3com.com/nbx_customer_case_studies). Its simplified or contact your local 3Com sales office. capabilities let small businesses economically create a powerful LAN-based 3Com NBX 25 Chassis Bundle telephone system that reduces overhead by eliminating the need for dupli- Includes NBX 25 chassis with six universal cate voice and data networks—and their related complexity and expense. card slots, NBX 25 call processor, four-port You can even create an instant LAN—an eight-port hub card is included. analog line card, eight-port 10BASE-T hub card, rack or wall mounting kit, system The NBX 25 system operates reliably over LANs and PSTN WANs and ful- hard disk, universal AC power supply, fills business’s needs for an open architecture, 24/7 availability, simple telephony adjunct connectors for Music on administration, and investment assurance (see page 11-3). Hold and Paging, NBX messaging software license for four VM/AA ports and 4 hours • Powerful call processing capabilities—including hunt (linear and circular) of message storage, one NBX 25 Resource group call distribution, call detail reporting, and voice messaging with Pack Kit (3C10235) 3C10236 multiple customizable multilevel automated attendant—are built in 3Com NBX 25 Resource Pack CD • The system leverages the functionality of NBX phones and attendant Includes R1.02 system software, product consoles to give small-business users comprehensive programmability and documentation 3C10234 sophisticated telephony features 3Com NBX 25 Resource Pack Kit • The real-time VxWorks OS runs independently of the NOS, PCs, and servers Includes one Installation Guide, one on the network—ensuring high system availability Administration Guide, five Business • The built-in NetSet™ utility and phone self-locating capabilities simplify Phone User’s Guides, one Resource administration and training, and reduce the costs of moves, adds, and Pack CD 3C10235 changes • If you outgrow the NBX 25 solution, you can retain about 80 percent of your investment when you upgrade to an NBX 100 or SuperStack 3 NBX solution that enables advanced services—including IP virtual tie lines and telecommuter support, T1/E1, ISDN BRI-ST, and VPIM messaging—as well as 3COM SUPERSTACK 3 SWITCH 4400 extensive application options, including CTI, softphone, unified messaging, AND SWITCH 4900 PRIORITIZE and call center software NBX VOICE TRAFFIC; SEE PAGES 10-19 AND 10-16. PRODUCT HIGHLIGHTS

Networked Telephony, Ethernet System Capacity 25 devices total; 12 central office (CO) lines, 4 VM/AA ports, and 4 hours voicemail storage TO FIND A 3COM NBX Basic Requirements LAN (10BASE-T or 10BASE2 with 10BASE-T hub or switch); VOICE AUTHORIZED PARTNER PSTN service, chassis, call processor, PSTN interface card, and NEAR YOU, CONTACT YOUR NBX phones LOCAL 3COM SALES OFFICE OR USE ONE OF THESE LOCATORS: PSTN Requirements Loop start analog lines UNITED STATES Network Standards 10BASE-T, 802.1p/Q, 802.11, and 802.3 www.3com.com/nbx_resellers_us Management Built-in 3Com NBX NetSet browser-based administration utility UNITED KINGDOM Service and Support For worldwide information, see Section 13 or visit www.3com.co.uk/nbx_resellers_uk www.3com.com; see Appendix C for product warranty details BENELUX www.3com.nl/nbx_resellers_nl

IBERIA www.3com.es/nbx_resellers_es

GERMANY www.3com.de/nbx_resellers_de

For more information, call your 3Com NBX Voice Authorized Partner or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Telephone Systems 11-6 02/29/02 TECHNOLOGY FROM 3COM 3Com Networked Telephony: Proven Business Solutions

Putting You in Control of Your Business Communications

With an NBX Solution, You Control:

Capital Investments Customer Service Productivity Change Investments in Personnel

• A university controls its When you install a 3Com® NBX® networked changes (MACs), and customize their communications, serving telephony solution, you’ll see firsthand why phones—all on their own. Built-in call detail more students and improv- it’s better than other IP and traditional solu- reporting helps manage expenses; built-in ing customer service tions: the NBX solution gives you unprece- voicemail, automated attendant (AA) ser- • A small business controls its dented control over your business. To vices, and hunt groups ensure that every call financial investments in demonstrate, here are a few composite is handled quickly and professionally. company growth descriptions of actual customer installations: What’s more, each PC is connected to an • A large business controls its NBX phone, enabling affordable CTI applica- Control of Customer Communications responsiveness to company tions and increasing responsiveness to cus- change A university’s telephone system is called on tomers (legal clients). This small business’s • Your company will also to serve more customers (students), with bet- investment in an NBX system delivers the gain control with a 3Com ter service, at a lower cost. The school’s solu- benefits of an enterprise-caliber system. NBX solution tion: Replace its PBX and Centrex systems, as well as its expensive and aging copper tele- Control over Organizational Change phone lines, with NBX systems linked over A multi-billion dollar construction company one cabling infrastructure. with many regional offices has departments In each dormitory, a SuperStack® 3 NBX that must communicate with the company’s chassis now connects all phones over stan- temporary job sites, customers, and suppli- dard Ethernet jacks—students simply plug ers. Its PBX systems could not deliver the their own inexpensive analog phones into flexibility and cost savings needed. the wall. The five dormitory chassis connect Choosing the NBX solution for its strong over fiber to each other and to two chassis price/performance advantages, the company serving the 15 administrative buildings, installs the SuperStack 3 NBX solution at where staff and faculty use full-featured NBX headquarters and a regional office, and NBX phones. Staff and students alike now enjoy 100 solutions at other regional and tempo- advanced applications, including E911 for rary sites. The NBX ConneXtions H.323 pinpointing emergencies, NBX Call Center for Gateway connects them; the NBX dial plan recruiting and fundraising, hunt groups, uses least-cost routing and easily maps voice automated attendant, DID (direct inward traffic to direct inward dial (DID) lines. A dial), Caller ID, and wireless connections. 3Com Ethernet Power Source powers the The university has gained control over its NBX phones securely at each site. communications. Hundreds more students FOR MORE NBX The NBX solution’s built-in AA and have voice and data services. No calls are CUSTOMER CASE voicemail features prove a boon to productiv- STUDIES, VISIT missed. System administration time is ity, especially in dealing with suppliers. www.3com.com/ shaved. And the NBX solution costs the uni- Employees quickly and easily move their nbx_customer_case_studies versity only a fraction of other solutions. phones to any site on the network, ensuring their availability. Project managers can use Control Over Your Investment the NBX Unified Communications application A law firm anticipates growth. It wants a for follow-me contact wherever they go. By reliable telephony solution that scales up eas- running fax lines over its NBX system, the ily and inexpensively, operates at low cost, company reduces busy signals and can set up GET EXPERT HELP and makes advanced applications affordable. fax machines virtually anywhere to work on INSTALLING AND A 3Com NBX 100 solution meets all the project bids. The office manager uses the CONFIGURING YOUR criteria. Since installing the system, the firm ™ 3COM NBX NETWORKED NetSet utility to easily change AA has nearly doubled the number of phones— TELEPHONY SOLUTION— announcements herself, and the network SEE PAGE 13-8. without any additional system investment. manager uses it to efficiently administer the Users easily make phone moves, adds, and system onsite and remotely.

3COM BUYER’ S GUIDE March 2002 Telephone Systems 11-7 01/23/02

Hardware Components for 3Com® NBX® Networked Telephony Solutions

Configure the Best System for Your Needs

3Com NBX networked telephony solutions let you choose the hardware components best for you

To meet your organization’s specific needs, 3Com® NBX® networked telephony solutions offer a range of hardware components—including TO FIND A 3COM NBX VOICE AUTHORIZED PARTNER phones, attendant consoles, interface cards, and power products. Choose NEAR YOU, CONTACT YOUR the components that best fit the needs of your users, as well as your site LOCAL 3COM SALES OFFICE OR connectivity and budget. The chart below guides you to the hardware USE ONE OF THESE LOCATORS: components offered for each of the three NBX networked telephony UNITED STATES solutions. www.3com.com/nbx_resellers_us

• Phone options include full-featured NBX business phones and the NBX 2101 UNITED KINGDOM Basic Phone; all operate as Ethernet or IP phones www.3com.co.uk/nbx_resellers_uk

• Receptionists and others who need speed-dialing to many numbers can BENELUX handle multiple calls quickly and efficiently with a 3Com NBX 1105 www.3com.nl/nbx_resellers_nl Attendant Console IBERIA • Make the electrical power for your NBX phones—and 3Com wireless access www.3com.es/nbx_resellers_es points—highly available, secure, and plug-and-play with a 3Com Ethernet Power Source; it’s the simple way to connect and power these devices over GERMANY Ethernet cabling www.3com.de/nbx_resellers_de

Hardware Components for 3Com NBX Solutions

3Com SuperStack 3 3Com NBX 100 3Com NBX 25 NBX Networked Communications Communications Hardware Components See Page Telephony Solution System System 3Com NBX Phones 3Com NBX 2102 Business Phone 11-9 ••N/A 3Com NBX 2102-IR Business Phone 11-9 ••N/A 3Com NBX 1102 Business Phone 11-9 ••• 3Com NBX 2101 Basic Phone 11-10 ••N/A 3Com NBX Phone Wall Mount Bracket 11-10 ••• 3Com NBX 1105 Attendant Console 11-11 ••• 3Com NBX PSTN Interface Cards 3Com NBX Analog Line Card 11-12 ••• 3Com NBX BRI-ST Trunk Card 11-12 ••N/A 3Com NBX T1/PRI Trunk Card 11-12 ••N/A 3Com NBX E1/PRI Trunk Card 11-12 ••N/A 3Com NBX 10BASE-T Hub Card 11-12 ••• 3Com NBX Analog Device Connectivity 3Com NBX Analog Adapter 11-12 ••• 3Com NBX Analog Terminal Card 11-12 ••• 3Com Ethernet Power Source 11-13 3Com NBX Telephone Power Splitter 11-13 ••• 3Com NBX Power Adapter Kit 11-13 •••

FOR SOFTWARE FOR FOR INFORMATION ON THE NBX TELEPHONY SOLUTIONS, THREE NBX TELEPHONY SOLUTIONS, SEE PAGES 11-14 TO 11-26. SEE PAGES 11-4 TO 11-6.

For more information, call your 3Com NBX Voice Authorized Partner or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Telephone Systems 11-8 02/29/02

Hardware Components for 3Com NBX Networked Telephony Solutions, continued

3Com NBX Business Phones 3Com NBX business phones bring your users powerful IP/Ethernet telephones, at a very affordable price. These intelligent, multiline telephones put robust call processing features at the user’s fingertips. They simplify daily use with 10 feature buttons for frequently used services, 18 easily programmable buttons for customizing other services, and a Message Waiting button for one-touch access to 3Com NBX voice messaging services. They also feature other favorite business functions—four-party conferencing, transfer, hold, redial, voicemail forwarding, and speakerphone with 3Com NBX 2102 Business Phone mute button. What’s more, they include QoS support, DSP intelligence that simplifies upgrades to new functions, and internal and external caller ID support (where service is available). The phones’ two-line LCD display ORDERING INFORMATION clearly shows caller ID and feature information. Users can easily program ™ Available worldwide through 3Com NBX their own phones, too, through the 3Com NBX NetSet browser-based utili- Voice Authorized Partners. For details, visit ty. www.3com.com or contact your local 3Com sales office. • Unlike other vendors’ phones, each NBX business phone can operate as a 3Com NBX 2102 Business Phone Layer 2 (Ethernet) or Layer 3 (IP) device and is self-locating: users can plug it For a 3Com SuperStack® 3 NBX or NBX 100 into any LAN port without losing their custom-programmed features and solution with R3.0 or later; includes calling privileges—improving user mobility and reducing the costs of moves, switched 10BASE-T/100BASE-TX port, adds, and changes (MACs) 24-character LCD display, built-in speaker- • Embedded DSP intelligence provides programmable QoS and compression phone with mute, external AC adapter mechanisms to help manage bandwidth and audio quality, delivering Charcoal gray 3C10226A business-quality voice clarity even on high-traffic LANs 3Com NBX 2102-IR Business Phone • Each NBX phone set contains an RJ-45 connector with internal 10BASE-T For a 3Com SuperStack 3 NBX or NBX 100 hub or 10BASE-T/100BASE-TX switch support; users’ PCs or laptops plug solution with R3.0 or later; includes wire- directly into the 3Com NBX phone, eliminating the costs of a second wire less infrared port for Palm CTI and dialing, run to the desktop and simplifying administration switched 10BASE-T/100BASE-TX port, 24-character LCD display, built-in speakerphone, external AC adapter Charcoal gray 3C10228IRA FOR DOCUMENTATION 3Com NBX 1102 Business Phone AND MOUNTING BRACKET, For a 3Com SuperStack 3 NBX, NBX 100, SEE PAGE 11-10. or NBX 25 solution; includes shared 10BASE-T hub port, 16-character LCD display, built-in speakerphone with mute, external AC adapter Charcoal gray 3C10121

FOR POWER SOURCES FOR NBX TELEPHONES, SEE PAGE 11-13.

FOR THE NBX SOFTPHONE, SEE PAGE 11-21.

For more information, call your 3Com NBX Voice Authorized Partner or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Telephone Systems 11-9 02/29/02

Hardware Components for 3Com NBX Networked Telephony Solutions, continued

3Com NBX 2101 Basic Phone For users or locations with simple telephone needs, the 3Com NBX 2101 Basic Phone brings users intelligent, multiline IP/Ethernet phones at an exceptionally affordable price. Putting powerful call processing features at the user’s fingertips, this phone provides four dedicated feature buttons, three programmable buttons, and up to two call appearances. It features a two-line LCD display with internal and external caller ID support (where service is available), QoS support, and DSP intelligence that simplifies upgrades to new functions. Users can easily program their own phones, too, through the 3Com NBX NetSet browser-based utility. 3Com NBX 2101 Basic Phone • Unlike other vendors’ phones, each NBX 2101 Basic Phone can operate as a Layer 2 (Ethernet) or Layer 3 (IP) device and is self-locating: users can plug it into any LAN port without losing their custom-programmed features and ORDERING INFORMATION calling privileges—improving user mobility and reducing the costs of moves, adds, and changes (MACs) Available worldwide through 3Com NBX Voice Authorized Partners. For details, visit • Embedded DSP intelligence provides programmable QoS and compression www.3com.com or contact your local mechanisms to help manage bandwidth and audio quality, delivering busi- 3Com sales office. ness-quality voice clarity even on high-traffic LANs • Each NBX 2101 Basic Phone set contains an RJ-45 connector with internal 3Com NBX 2101 Basic Phone 10BASE-T/100BASE-TX switch support; users’ PCs or laptops plug directly For a 3Com SuperStack 3 NBX or NBX 100 into the phone, eliminating the costs of a second wire run to the desktop solution with R4.0 or later; includes and simplifying administration switched 10BASE-T/100BASE-TX port, 24-character LCD display, external AC adapter Charcoal gray 3C10248B*

3Com NBX Phone Wall Mount Bracket For any 3Com NBX phone; allows the use FOR POWER SOURCES FOR NBX FOR THE NBX SOFTPHONE, of a standard telco wall plate TELEPHONES, SEE PAGE 11-13. SEE PAGE 11-21. Charcoal gray 3C10247

3Com NBX Phone User Guides For any 3Com NBX Business Phone or the 3Com NBX 2101 Basic Phone Ten-pack 3C10178 TO FIND A 3COM NBX VOICE AUTHORIZED PARTNER 3Com NBX Basic Phone Quick Reference NEAR YOU, CONTACT YOUR Cards LOCAL 3COM SALES OFFICE OR For the 3Com NBX 2101 Basic Phone USE ONE OF THESE LOCATORS: Ten-pack 3C10180

UNITED STATES 3Com NBX Business Phone Quick www.3com.com/nbx_resellers_us Reference Cards For any 3Com NBX Business Phone UNITED KINGDOM www.3com.co.uk/nbx_resellers_uk Ten-pack 3C10179

BENELUX *Requires NBX R4.0 system software or later. www.3com.nl/nbx_resellers_nl

IBERIA www.3com.es/nbx_resellers_es

GERMANY www.3com.de/nbx_resellers_de

For more information, call your 3Com NBX Voice Authorized Partner or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Telephone Systems 11-10 02/29/02

Hardware Components for 3Com NBX Networked Telephony Solutions, continued

3Com NBX 1105 Attendant Console Monitor staff availability and manage calls for an entire organization from a central location, easily. Compatible with all 3Com NBX solutions and NBX phones, the 3Com NBX 1105 Attendant Console lets receptionists or attendants process multiple calls quickly and efficiently. At a glance, the receptionist can see the status of employee phones before transferring calls. It supports programming of up to 100 stations or functions, includ- 3Com NBX 1102 Business Phone and 3Com NBX ing announced and unannounced transfer and speed dials for personal and 1105 Attendant Console system-wide paging zones. Programmable features include advanced PBX capabilities—such as Direct Station Select (DSS), Busy Lamp Field (BLF) status, CO line appearances, call park zones, and speed dials—ensuring ORDERING INFORMATION that your organization gets the functionality it needs. In addition to Available worldwide through 3Com NBX benefitting the attendant, this console is a good choice for users who need Voice Authorized Partners. For details, visit one-touch speed-dialing to many numbers. Multiple units can be used on a www.3com.com or contact your local 3Com sales office. single desktop to support large locations. 3Com NBX 1105 Attendant Console • Fifty programmable buttons with LEDs that support 100 functions, as well For a 3Com SuperStack 3 NBX, NBX 100, as four more buttons for the most frequently used functions, help ensure or NBX 25 solution; includes 10BASE-T port that you can efficiently handle high call volumes with RJ-45 LAN connector, AC power • Unlike other vendors’ attendant consoles, the NBX 1105 Attendant Console adapter can operate as a Layer 2 (Ethernet) or Layer 3 (IP) device and is self-locating; Charcoal gray 3C10123 it also provides PBX DSS/BLF capabilities • Standard RJ-45 LAN connectors make installation and maintenance simple and economical; the 3Com NBX NetSet administration speeds setup time and simplifies programming

FOR A PC INTERFACE TO COMPLEMENT THE NBX ATTENDANT CONSOLE, SEE PAGE 11-21.

TO FIND A 3COM NBX VOICE AUTHORIZED PARTNER NEAR YOU, CONTACT YOUR FOR POWER SOURCES FOR LOCAL 3COM SALES OFFICE OR THE NBX ATTENDANT CONSOLE, USE ONE OF THESE LOCATORS: SEE PAGE 11-13. UNITED STATES www.3com.com/nbx_resellers_us

UNITED KINGDOM www.3com.co.uk/nbx_resellers_uk

BENELUX www.3com.nl/nbx_resellers_nl

IBERIA www.3com.es/nbx_resellers_es

GERMANY www.3com.de/nbx_resellers_de

For more information, call your 3Com NBX Voice Authorized Partner or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Telephone Systems 11-11 02/29/02

Hardware Components for 3Com NBX Networked Telephony Solutions, continued

3Com NBX PSTN Interface Cards These interface cards connect the 3Com NBX system to a range of public or leased lines: analog PSTN, T1/PR1, ISDN BRI-ST*, and E1/PRI*. Inserted into an NBX chassis, they ensure a full-featured, fast, and reliable voice interface. They also prepare your network for tomorrow: their distributed DSP intelligence facilitates future modifications and additions to protocols, compression techniques, and QoS services.

• The NBX analog line card connects any NBX system to up to four PSTN Top: 3Com SuperStack 3 NBX V5000 Call Processor telephone lines; caller ID support and a power failure transfer jack are built in Bottom: 3Com SuperStack 3 NBX V5000 Chassis with 3Com NBX Analog Line Card • The NBX BRI-ST trunk card connects a SuperStack 3 NBX or NBX 100 system to up to eight ISDN BRI-ST circuits; a serial diagnostics port is built in • The NBX T1/PRI trunk card supports both Robbed-Bit and PRI services; the ORDERING INFORMATION NBX E1/PRI trunk card supports E1 PRI; both cards include a serial diagnostics port and an MDIX (switch) port for load balancing Available worldwide* through 3Com NBX Voice Authorized Partners. For details, visit *E1/PRI and BRI-ST trunk cards are not available in Canada or the U.S. because the services are not standard in www.3com.com or contact your local these countries. 3Com sales office.

3Com NBX Analog Line Card For a 3Com SuperStack 3 NBX, NBX 100, 3Com NBX 10BASE-T Hub Card or NBX 25 solution; four RJ-11 ports; Connecting the devices on your LAN to networked telephony is simple: connects up to four PSTN loop start lines; provides one power failure just plug them into the LAN hub or switch that’s connected to your transfer port 3C10114 3Com NBX solution. If your devices are in a site that does not already have a LAN, the 3Com NBX 10BASE-T Hub Card lets you connect them directly 3Com NBX BRI-ST Trunk Card For a 3Com SuperStack 3 NBX or NBX 100 to the NBX chassis for an all-in-one solution that saves you from having to solution; four RJ-45 ports; connects up to purchase and install a separate hub. eight ISDN BRI-ST circuits 3C10164-ST*

• Creates an instant shared Ethernet LAN for up to eight Ethernet devices 3Com NBX T1/PRI Trunk Card For a 3Com SuperStack 3 NBX or NBX 100 • Can connect any digital device that has a 10BASE-T port, including solution; one RJ-45 port; connects one computers, phones, servers, and printers standard T1 or T1/PRI voice circuit; supports • Required for connecting an additional NBX 100 chassis to your SuperStack 3 24 DSO (T1) voice channels 3C10116B NBX or NBX 100 solution 3Com NBX E1/PRI Trunk Card For a 3Com SuperStack 3 NBX or NBX 100 solution; one RJ-45 port; connects one standard E1 voice circuit; supports 30 E1 3Com NBX Analog Device Connectivity voice channels 3C10165* Bring many features and functions of the 3Com NBX solution to your ana- 3Com NBX 10BASE-T Hub Card log (tip/ring) devices: choose either the one-port NBX analog adapter or For a 3Com SuperStack 3 NBX, NBX 100, the four-port NBX analog terminal card. Both offer the analog phone user or NBX 25 solution; eight RJ-45 ports; one access to a 3Com NBX voicemailbox and off-site notification, as well as BNC uplink port 3C10115 support for flash, switch-hook transfer, and other services. 3Com NBX Analog Adapter For a 3Com SuperStack 3 NBX, NBX 100, • Connects any analog device that’s 2500 series-compatible, including stan- or NBX 25 solution; one RJ-11 port; dard or cordless phones, bell/alert devices, and G3 fax machines one RJ-45 hub port 3C10120 • The NBX analog adapter connects one analog device, includes one 10BASE-T hub port to connect an Ethernet device to the LAN, and is 3Com NBX Analog Terminal Card supported by the 3Com NetSet utility and 3Com NBX call coverage For a 3Com SuperStack 3 NBX, NBX 100, or NBX 25 solution; • The NBX analog terminal card connects up to four analog devices and four RJ-11 ports 3C10117 is supported by the 3Com NetSet utility and 3Com NBX call coverage *E1/PRI and BRI-ST trunk cards are not available in Canada or the U.S. because the services are not standard in these countries.

For more information, call your 3Com NBX Voice Authorized Partner or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Telephone Systems 11-12 02/29/02

Hardware Components for 3Com NBX Networked Telephony Solutions, continued

3Com Ethernet Power Source Here’s the reliable and simple solution for powering multiple 3Com NBX phones and/or attendant consoles, as well as 3Com wireless access points*. The 3Com Ethernet Power Source (EPS) connects and powers these devices from a central location via 10/100 Mbps LAN cabling. Eliminating depen- dence on power outlets and desktop power sources, the EPS increases power availability. What’s more, its intelligent device detection ensures Clockwise from left: 3Com Ethernet Power Source, that the EPS supplies power only to cables that terminate 3Com-powered 3Com NBX Business Phone, 3Com NBX 1105 devices. There’s no danger of damaging ATM or 1000BASE-T end points or Attendant Console, and 3Com 11 Mbps Wireless LAN Access Point 6000 your legacy devices. With a 3Com EPS in your wiring closet, users can plug their devices—powered or nonpowered—into the network without worry. ORDERING INFORMATION

• A single LAN cable provides 10BASE-T/100BASE-TX connectivity and direct Available worldwide through 3Com NBX Voice Authorized Partners. For details, visit electrical power, eliminating the need to dedicate a local power outlet and a www.3com.com or contact your local power cable to each device (each NBX phone or attendant console requires 3Com sales office. a 3C10223 splitter) 3Com Ethernet Power Source • Built-in intelligent device detection and overload protection protect your For up to 12 or 24 3Com Ethernet devices; network equipment investments; for redundant reliability, connect the EPS supplies electrical power via Ethernet cable to an uninterruptible power source to NBX phone sets and other 3Com LAN • Installing wireless access points, desktop or wall-mounted NBX phones, and devices such as 3Com wireless products. NBX attendant consoles requires no special setup or reconfiguration of hubs Each 3Com NBX phone or 3Com NBX or switches—installation is plug-and-play attendant console requires a 3Com NBX telephone power splitter *Does not support the 3Com 11 Mbps Wireless LAN Access Point 8000. Twelve-port 3C10220 Twenty-four-port 3C10222

3Com NBX Power Adapter Kit 3Com NBX Telephone Power Splitter 12-Pack This is the simplest way to power just a few NBX phones and/or attendant For up to 12 3Com NBX phones or 3Com NBX attendant consoles. For use with consoles. Each NBX power adapter kit supplies electrical power for one 3Com Ethernet Power Source; phone or console via the twisted-pair LAN cable, and includes the splitter. enables power transfer from LAN cable to phone set; each phone or • Powers one NBX phone or NBX attendant console console requires one splitter 3C10223 • Provides electrical power through the patch twisted-pair (Category 3 or 5) 3Com NBX Power Adapter Kit Ethernet LAN cable, eliminating the need to pull both a twisted-pair cable For one 3Com NBX phone or 3Com NBX and power cable to the device attendant console. Supplies electrical • The splitter is included, for the simplest solution power via the twisted-pair (Category 3 or 5) Ethernet cable; includes splitter 3C10125

FOR NBX PHONES AND ATTENDANT CONSOLES, SEE PAGES 11-9 TO 11-11.

FOR 3COM WIRELESS ACCESS POINTS, SEE SECTION 12.

For more information, call your 3Com NBX Voice Authorized Partner or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Telephone Systems 11-13 02/29/02 TECHNOLOGY FROM 3COM On-Board and Off-Board Applications Software

Delivering the Applications You Need, Today and Tomorrow

NBX Solutions’ Software Value

Business applications Built-in/on-board Licenses/off-board for today and tomorrow for immediate deployment for expanding connectivity (see page 11-22)

• 3Com NBX software Right out of the box, 3Com® NBX® solutions Licenses That Add Connections ensures powerful function- have the essential telephone system capabili- In addition to all the built-in software, you ality and quick deployment ties that your business needs—already built can quickly install optional NBX software • Already built in: voicemail, in. And because NBX solutions are designed licenses to add capacity, increase voice/data unified messaging, call on an open, standards-based architecture, integration, and/or connect telecommuters detail reporting, and CTI you can easily implement NBX software and multiple sites. NBX add-on (off-board) • TAPI/WAV port licenses let licenses to add capacity and functionality, software includes the following options: and to connect multiple sites. Below is an you take advantage of • NBX IP Virtual Tie Line licenses that sim- advanced applications outline of the NBX solutions’ on-board plify multisite deployments by enabling quickly, reliably, and afford- (built-in) and off-board (licensed) software. ably unified extension-to-extension dialing In addition, the NBX solutions’ applica- between sites over the WAN. These licens- • NBX IP Virtual Tie Line tion programming interfaces (APIs)—includes end the expense of dedicated tie lines, license reduces multisite ing TAPI 2.x and TAPI/WAV, IMAP4, HTTP, dramatically reduce intra-site toll charges, connectivity costs SMTP/MIME, and VPIM—support an exten- and eliminate the customer’s need to hang • NBX VPIM Multisite sive range of business applications from up and redial another site. Consolidating Messaging Exchange 3Com and third parties; for more informa- voice traffic onto the data pipe, they sup- license saves time and tion, see page 11-22. port IP-ToS prioritization, uniform dial money plan and least-cost routing, calling and Built-In Software for Immediate Use • NBX Complement called party display on LCD, and call con- Attendant displays inbound Unlike other vendors’ IP-PBX solutions, ferencing, transferring, hold, and redial. and outbound calls and call 3Com NBX solutions come with built-in call • NBX VPIM Multisite Messaging Exchange status onscreen detail reporting (CDR) and 3Com NBX licenses that make it easy to deliver and Voicemail that includes powerful voice mes- receive voicemail messages across sites. For saging (VM) and multiple customizable mul- example, a bank officer can notify all the tilevel automated attendants (AAs). NBX sales agents concerning an impending solutions are available in 10 native AA/VM interest rate drop simply by creating a languages. And unified messaging support voicemail on any NBX phone and forward- lets users see their voice-mail messages and ing it to agents on any standard (Voice e-mail messages in one e-mail inbox. Profile for Internet Mail, or VPIM) voice- Providing PBX functionality and call fea- mail system. tures, the call processing software built into • NBX Complement Attendant license that NBX solutions also makes telecommuter sup- helps your users handle multiple incoming port, off-site notification, and computer tele- calls concurrently by showing calls on the phony integration (CTI) capabilities available Windows PC screen. Featuring a directory to all users. A built-in TAPI dialer applica- that’s always current, sorting options, and tion port lets you test CTI applications. shortcut keys, it makes call handling as Telephone autodiscovery features simplify fast and easy as point and click—and costs and speed moves, adds, and changes (MACs). only a fraction of alternative solutions. What’s more, 3Com NBX solutions The extraordinary value delivered by include web browser–based local and remote NBX software is a major reason that 3Com administration. Simply launch your standard NBX solutions lead the IP-PBX market. browser and access the 3Com NBX NetSet™ Unlike hardware port-based solutions, they screens; there you can configure users’ include the on-board software and offer the phones, set up hunt and calling groups, off-board software licenses that let you con- monitor phone usage, troubleshoot, dynami- nect all your sites and users—and accommo- cally adjust service, and more. NetSet date change—affordably, easily, and effi- screens also let users easily visualize and ciently. For a more complete listing of NBX customize their phones. software licenses, see pages 11-15 to 11-21.

3COM BUYER’ S GUIDE March 2002 Telephone Systems 11-14 01/23/02

Software Licenses for 3Com® NBX® Networked Telephony Solutions

Configure the Best System for Your Needs

To meet your organization’s specific and changing needs, 3Com offers a TO FIND A 3COM NBX range of software licenses for the 3Com® SuperStack® 3 NBX® and NBX 100 VOICE AUTHORIZED PARTNER networked telephony solutions—including multisite and remote user solu- NEAR YOU, CONTACT YOUR tions, third-party applications connectivity, and voicemail upgrades. LOCAL 3COM SALES OFFICE OR Choose the NBX off-board software that adds the capacity, compatibility, USE ONE OF THESE LOCATORS: and capabilities you want. The chart below guides you to the software UNITED STATES licenses. www.3com.com/nbx_resellers_us

• Take advantage of powerful TAPI/WAV CTI applications with cost-effective UNITED KINGDOM and scalable NBX WAV Application Ports licenses www.3com.co.uk/nbx_resellers_uk

• Multisite options include the NBX IP License Suite for making remote NBX BENELUX phones “IP phones,” NBX IP Virtual Tie Line and NBX ConneXtions H.323 www.3com.nl/nbx_resellers_nl Gateway licenses for lower toll and line charges, and NBX VPIM Multisite Messaging Exchange for worldwide messaging connectivity IBERIA www.3com.es/nbx_resellers_es • Let your mobile users and receptionists “see” their voice communications: an NBX pcXset license puts a softphone in a Windows laptop; an NBX GERMANY Complement Attendant Software license makes handling incoming calls www.3com.de/nbx_resellers_de easy, accurate, and as fast as point-and-click

Software Licenses for 3Com NBX Solutions

3Com SuperStack 3 3Com NBX 100 3Com NBX 25 NBX Networked Communications Communications Software Licenses See Page Telephony Solution System System 3Com NBX IP License Suite 11-16 ••N/A 3Com NBX IP Virtual Tie Line Licenses 11-17 ••N/A 3Com NBX ConneXtions H.323 Gateway 11-17 ••N/A 3Com NBX WAV Application Ports 11-18 ••N/A 3Com NBX Voicemail License Upgrades 11-19 ••N/A 3Com NBX VPIM Multisite Messaging 11-20 ••N/A Exchange Licenses 3Com NBX 3rd-Party Messaging Licenses 11-20 ••N/A 3Com NBX Complement Attendant Site License 11-21 ••N/A 3Com NBX pcXset PC Client Software 11-21 ••N/A

FOR INFORMATION ON THE FOR HARDWARE FOR FOR NBX APPLICATIONS SOFTWARE, THREE NBX TELEPHONY SOLUTIONS, NBX TELEPHONY SOLUTIONS, SEE PAGES 11-22 TO 11-26. SEE PAGES 11-4 TO 11-6. SEE PAGES 11-8 TO 11-13.

For more information, call your 3Com NBX Voice Authorized Partner or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Telephone Systems 11-15 02/29/02

Software Licenses for 3Com NBX Networked Telephony Solutions, continued

3Com NBX IP License Suite ORDERING INFORMATION

This application uses IP addressing to give remote users access to the 3Com NBX IP License Suite same telephone features and applications that they would use in the office, Available worldwide through 3Com NBX Voice Authorized Partners. For details, visit enhancing worker productivity and offering choice in where workers www.3com.com or contact your local locate. Ideal for connecting your users on multiple sub-LANs with Layer 3 3Com sales office. switches (such as remote offices), 3Com NBX IP licenses let your organization deploy NBX phones across routed IP networks—creating remote 3Com NBX IP Serve Site License For a SuperStack 3 NBX or NBX 100 “IP phones” that can use all the services of your 3Com SuperStack 3 NBX solution; DHCP or static IP addressing; or NBX 100 solution. To an outside caller, the remote users seem to be at requires one IP address for every the central site. These NBX IP licenses let remote offices and remote phone device in the system 3C10131 users with a multiprotocol router access the NBX solution’s call processing 3Com NBX IP On-the-Fly Site License and messaging features as if they are directly networked. The software For SuperStack 3 NBX or NBX 100 solution; works by either dynamically or statically assigning IP addresses to all dynamic per-call IP addressing 3C10132 remote WAN-attached NBX phones, analog (2500 series) devices, and their 3Com NBX IP Site License Upgrade 3Com NBX Analog Line Cards. Upgrades an NBX solution from NBX IP Serve to NBX IP • The application consolidates remote voice applications with IP WAN traffic, On-the-Fly mode 3C10133 reducing long-distance telephone bills and eliminating the costs of deploying voice messaging, CTI, and other applications to remote users • The NBX IP Serve technology assigns IP addresses via static or DHCP addressing • The NBX IP On-the-Fly technology is dynamic—it assigns IP addresses on a TO FIND A 3COM NBX per-call basis and returns the addresses to the “pool” on the call processor VOICE AUTHORIZED PARTNER upon call completion—conserving IP addresses and simplifying administration NEAR YOU, CONTACT YOUR LOCAL 3COM SALES OFFICE OR USE ONE OF THESE LOCATORS:

UNITED STATES www.3com.com/nbx_resellers_us

UNITED KINGDOM www.3com.co.uk/nbx_resellers_uk

BENELUX www.3com.nl/nbx_resellers_nl

IBERIA www.3com.es/nbx_resellers_es

GERMANY www.3com.de/nbx_resellers_de

For more information, call your 3Com NBX Voice Authorized Partner or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Telephone Systems 11-16 02/29/02

Software Licenses for 3Com NBX Networked Telephony Solutions , continued

3Com NBX IP Virtual Tie Line Licenses ORDERING INFORMATION

Businesses with multiple sites can now dramatically reduce intra-company Available worldwide through 3Com NBX long-distance phone charges, while improving customer service by being Voice Authorized Partners. For details, visit www.3com.com or contact your local able to seamlessly transfer calls between sites (there’s no need for customers 3Com sales office. to hang up and redial an extension). Ensuring extension-to-extension dialing between sites, this new application provides radically simple multi- 3Com NBX IP Virtual Tie Line Licenses site tie line connectivity over IP. It eliminates interoperability headaches. For a 3Com SuperStack 3 NBX or NBX 100 solution with R4.0 or later; requires 3Com Your users get “hop on/hop off” dialing service. This application lets you NBX IP On-the-Fly or NBX IP Serve site license take advantage of least-cost routing of calls across your IP backbone, all Two-port 60-day trial license 3C10270 within the dial plan rules, making multisite connections seamless. Two-port license 3C10271 Four-port license 3C10272 • Homogeneous (native NBX-to–NBX VoIP) call setup and signaling over IP Eight-port license 3C10273 requires no external servers or VoIP transcoding gateways For a 3Com SuperStack 3 NBX solution • You can scale from two channels (two ports) to eight ports on the NBX 100 with R4.0 or later; requires 3Com NBX IP solution, or to 24 ports on the SuperStack 3 NBX solution, by means of sim- On-the-Fly or NBX IP Serve site license ple upgrades; a trial license lets your organization test the application for up Sixteen-port license 3C10274 to 60 days Twenty-four-port license 3C10275 • Requires SuperStack 3 NBX and NBX 100 solutions with R4.0 or later system software and either a 3Com NBX IP Serve or NBX IP On-the-Fly site license 3Com NBX ConneXtions H.323 Gateway (see page 11-16) For a 3Com SuperStack 3 NBX or NBX 100 solution; requires a dedicated Windows 2000 or NT PC or server 3Com NBX ConneXtions H.323 Gateway Two-port license 3C10141 Here’s another way that businesses with multiple sites can dramatically Four-port license 3C10142 reduce intra-company long-distance phone charges. Providing extension-to- Eight-port license 3C10143 extension dialing between sites, the NBX ConneXtions H.323 Gateway can Sixteen-port license 3C10144 link 3Com SuperStack 3 NBX and NBX 100 solutions to your PBXs and other H.323 gateways across town or around the world, right over your WAN. You For a 3Com SuperStack 3 NBX solution; requires a dedicated Windows 2000 or get the benefits of a traditional tie line and circuit—at a greatly reduced NT PC or server cost. The NBX ConneXtions H.323 Gateway runs on a standard Windows Thirty-two-port license 3C10147 2000 or Windows NT server or workstation that performs the analog-digital Sixty-four-port license 3C10148 conversions—signaling, encoding/decoding, and compression. One-hundred-port license 3C10149 • NBX–NBX and NBX–PBX voice/audio traffic travels between sites as data packets, eliminating second or third digital-to-analog conversions—making the NBX ConneXtions H.323 Gateway superior to other H.323 gateways TO FIND A 3COM NBX • The NBX ConneXtions H.323 Gateway lets administrators scale from 2 con- VOICE AUTHORIZED PARTNER current sessions (ports) to 16 ports on the NBX 100 solution, or to 100 ports NEAR YOU, CONTACT YOUR on the SuperStack 3 NBX solution, by means of simple upgrades; it also LOCAL 3COM SALES OFFICE OR reduces the costs, complexities, and interoperability problems of hardware- USE ONE OF THESE LOCATORS: based gateways • The application runs on SuperStack 3 NBX and NBX 100 solutions; those UNITED STATES with R3.0 or later system software include one free NBX ConneXtions H.323 www.3com.com/nbx_resellers_us Gateway port—letting your organization test the application, risk free UNITED KINGDOM www.3com.co.uk/nbx_resellers_uk

BENELUX www.3com.nl/nbx_resellers_nl

IBERIA www.3com.es/nbx_resellers_es

GERMANY www.3com.de/nbx_resellers_de

For more information, call your 3Com NBX Voice Authorized Partner or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Telephone Systems 11-17 02/29/02

Software Licenses for 3Com NBX Networked Telephony Solutions, continued

3Com NBX WAV Application Ports ORDERING INFORMATION

Connect your 3Com SuperStack 3 NBX or NBX 100 solution to the widen- Available worldwide through 3Com NBX ing array of third-party computer telephony integration (CTI) applications Voice Authorized Partners. For details, visit www.3com.com or contact your local based on the TAPI/WAV interface standard. An IP-based software commu- 3Com sales office. nications link between the application server and NBX solution, the 3Com NBX WAV Application Port license does not consume a T1/PRI or analog 3Com NBX WAV Application Ports port. It also delivers dramatic cost savings over the DSP hardware links For a 3Com SuperStack 3 NBX or NBX 100 solution with R3.0 or later and Windows required by TDM PBXs. A PC with a 10BASE-T/100BASE-TX NIC is gener- 2000/98/95/NT PCs ally the only hardware required. The 3Com NBX WAV application port Two-port license 3C10260 license can integrate any third-party TAPI/WAV-based CTI application, Four-port license 3C10261 including voicemail, unified messaging, and call center applications. Each Eight-port license 3C10262 port counts as one device in the capacity of the NBX solution. Sixteen-port license 3C10263 Twenty-four-port license 3C10264 • Ports use TAPI function calls for call signaling and WAV audio processing for Forty-eight-port license 3C10265 linking CTI applications over IP, eliminating costly hardware deployment Ninety-six-port license 3C10266 • Opening more sessions is cost-effective: port licenses are available in For a 3Com SuperStack 3 NBX solution and increments ranging from two concurrent TAPI/WAV sessions (two ports) to Windows 2000/98/95/NT 750 ports Seven-hundred-fifty-port license 3C10267 • The open architecture of SuperStack 3 and NBX 100 solutions makes this application possible; those with R3.0 or later system software include one free NBX WAV Application Port—letting your organization test the software, risk free

TO FIND A 3COM NBX VOICE AUTHORIZED PARTNER NEAR YOU, CONTACT YOUR LOCAL 3COM SALES OFFICE OR USE ONE OF THESE LOCATORS:

UNITED STATES www.3com.com/nbx_resellers_us

UNITED KINGDOM www.3com.co.uk/nbx_resellers_uk

BENELUX www.3com.nl/nbx_resellers_nl

IBERIA www.3com.es/nbx_resellers_es

GERMANY www.3com.de/nbx_resellers_de

For more information, call your 3Com NBX Voice Authorized Partner or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Telephone Systems 11-18 02/29/02

Software Licenses for 3Com NBX Networked Telephony Solutions, continued

3Com NBX Voicemail License Upgrades For voice and e-mail messaging that optimizes employee productivity and customer satisfaction, businesses of all sizes choose 3Com NBX Voicemail. It includes powerful tools for call answering, routing, and telephone messaging. It is a key benefit of all three NBX systems: the SuperStack 3 NBX, NBX 100, and NBX 25. All three ship with NBX Voicemail software that provides voicemail storage and four automated attendant ports. For the SuperStack 3 NBX and the NBX 100 solutions, NBX Voicemail also provides automated attendant functions: it offers up to 99 greetings per system, 9 choices per menu, and 20 submenus per automated attendant selection. 3Com NBX Voicemail includes visual voicemail What’s more, the NBX Voicemail software for the SuperStack 3 NBX or NBX 100 systems complies with the IMAP4 standard, so it can be used with any IMAP4 e-mail client for unified messaging. These simple software upgrades for ORDERING INFORMATION the SuperStack 3 NBX and NBX 100 solutions come in a wide range of Available worldwide through 3Com NBX price/capacity options. Voice Authorized Partners. For details, visit www.3com.com or contact your local • The SuperStack 3 NBX system ships with NBX Voicemail software that 3Com sales office. provides four automated attendant (AA) ports and 400 hours of voicemail storage; see below for license options that range from six AA ports to a 3Com NBX Voicemail License Upgrades maximum of 72 AA ports and 400 hours of storage See Ordering Highlights table below. • The NBX 100 system ships with NBX Voicemail software that provides four AA ports and 30 minutes of voicemail storage; see below for license options that range from four hours of storage to a maximum of 12 AA ports and 80 hours of storage

• The NBX 25 system ships with NBX Voicemail software that provides four TO FIND A 3COM NBX AA ports and four hours of voicemail storage; additional AA ports or VOICE AUTHORIZED PARTNER message storage requires an upgrade to a SuperStack 3 NBX or NBX 100 NEAR YOU, CONTACT YOUR networked telephony solution (see pages 11-4 and 11-5) LOCAL 3COM SALES OFFICE OR USE ONE OF THESE LOCATORS:

3COM NBX VOICEMAIL UPGRADE LICENSE ORDERING HIGHLIGHTS UNITED STATES www.3com.com/nbx_resellers_us 3Com NBX 100 Solution: Additional Voicemail Storage and Automated Attendant Ports To Upgrade From To Order This Product Number UNITED KINGDOM www.3com.co.uk/nbx_resellers_uk 30 mins/4 ports 4 hours /4 ports 3C10137 30 mins/4 ports 20 hours /6 ports 3C10134 BENELUX 30 mins/4 ports 80 hours /12 ports 3C10135 4 hours/4 ports 20 hours /6 ports 3C10138 www.3com.nl/nbx_resellers_nl 4 hours/4 ports 80 hours /12 ports 3C10139 20 hours/6 ports 80 hours /12 ports 3C10136 IBERIA www.3com.es/nbx_resellers_es 3Com SuperStack 3 NBX Solution: Additional Automated Attendant Ports GERMANY To Upgrade From To Order This Product Number www.3com.de/nbx_resellers_de 4 ports 6 ports 3C10211 4 ports 12 ports 3C10212 4 ports 24 ports 3C10213 4 ports 48 ports 3C10214 4 ports 72 ports 3C10215 6 ports 12 ports 3C10217 6 ports 24 ports 3C10218 6 ports 48 ports 3C10190 6 ports 72 ports 3C10191 12 ports 24 ports 3C10193 12 ports 48 ports 3C10194 12 ports 72 ports 3C10195 24 ports 48 ports 3C10197 24 ports 72 ports 3C10198 48 ports 72 ports 3C10237

For more information, call your 3Com NBX Voice Authorized Partner or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Telephone Systems 11-19 02/29/02

Software Licenses for 3Com NBX Networked Telephony Solutions, continued

3Com NBX VPIM Multisite Messaging Exchange ORDERING INFORMATION

Licenses Available worldwide through 3Com NBX Now users in businesses with multiple sites and multiple voice messaging Voice Authorized Partners. For details, visit www.3com.com or contact your local systems can use their NBX phones to compose and distribute voicemail to 3Com sales office. coworkers at other sites. For example, a VP of sales can immediately notify all regional salespeople of a two-week promotion. There’s no need to incur 3Com NBX VPIM Multisite Messaging Exchange Licenses the costs of a real-time call, add-on hardware, or adjunct voicemail For a 3Com SuperStack 3 NBX or NBX 100 applications. Based on the Voice Profile for Internet Mail (VPIM) standard, solution with R4.0 or later these software licenses enable easy and cost-effective worldwide messaging VPIM Multisite Messaging exchange between any number of sites. Exchange 60-day trial license 3C10276

• Works with any SuperStack 3 NBX or NBX 100 networked telephony VPIM Multisite Messaging solution with R4.0 system software and uses standard NBX dial plan Exchange site license 3C10277 programming • From an NBX phone, any user can create and forward a message; the recipi- ent can respond in the same fashion—as if they are on a common voicemail system • Exchanges messages between an NBX system and any VPIM-compliant system by converting the voicemail to a MIME attachment, routing it through the Internet using SMTP, and delivering it converted back to a voicemail

3Com NBX 3rd-Party Messaging Licenses ORDERING INFORMATION

If you have an existing or preferred voice messaging system besides the Available worldwide through 3Com NBX NBX Voicemail system, you can use it on your SuperStack 3 NBX or NBX Voice Authorized Partners. For details, visit www.3com.com or contact your local 100 solution simply by installing one of these software licenses. A 3Com 3Com sales office. NBX 3rd-Party Messaging License turns off the built-in NBX Voicemail and automated attendant system, and lets you program the dial plan to route 3Com NBX 3rd-Party Messaging Licenses For a 3Com SuperStack 3 NBX or NBX 100 calls to the third-party system. The license includes APIs that control solution with R4.0 or later; requires a num- these NBX phone functions: message waiting LED, LCD message counter, ber of NBX WAV Application Ports, or ATC MSG button (which logs you directly into the third-party mail system), or Analog Adapter ports, on the NBX solution equal to the desired number of auto- and FWD Mail button (which forwards all calls to mail coverage after just mated attendant/voicemail ports on third- one ring). This is the cost-effective way to have your NBX system connect party system to an alternative messaging system, or to continue using your existing NBX 3rd-Party Messaging messaging system. 60-day trial license 3C10278

• Connects a SuperStack 3 NBX or NBX 100 networked telephony solution NBX 3rd-Party Messaging site license 3C10279 with R4.0 system software to a messaging system from a 3Com NBX Solution Provider or other third-party vendor • Can connect the third-party application server to the NBX solution via an NBX Analog Terminal Card (ATC) or NBX Analog Adapter, just as if it were another PBX FOR NBX WAV APPLICATION PORTS, • Can connect the third-party application server that supports TAPI/WAV to SEE PAGE 11-18. the NBX solution via an IP-based TAPI/WAV packet link—eliminating the complexity, reliability, and scalability problems of a hardware solution

FOR AN NBX ANALOG TERMINAL CARD OR NBX ANALOG ADAPTER, SEE PAGE 11-12.

For more information, call your 3Com NBX Voice Authorized Partner or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Telephone Systems 11-20 02/29/02

Software Licenses for 3Com NBX Networked Telephony Solutions, continued

3Com NBX Complement Attendant Site License ORDERING INFORMATION

Here’s a simple and very affordable way for your business to manage more Available worldwide through 3Com NBX incoming calls quickly. The 3Com NBX Complement Attendant site license Voice Authorized Partners. For details, visit gives your busy users and receptionist an easy-to-use PC interface that www.3com.com or contact your local 3Com sales office. speeds directory inquiries and call transfers. Managing high volumes of calls is now as easy as a keystroke or mouse click. Users can get an updat- new! 3Com NBX Complement Attendant Site ed company phone directory in seconds: the NBX Complement Attendant License For a 3Com SuperStack 3 NBX or NBX 100 software will poll the NBX system for the most current list of phone users, solution with a 3Com NBX 1105 Attendant ending frustration with out-of-date paper lists. Users can easily program Console; requires a Windows ME/2000/98/ the shortcut keys for frequently used features and directory sorting 95/NT PC options they prefer. Designed for any organization wanting to improve Site license 3C10280 incoming call handling, the NBX Complement Attendant site license lets you load the software on as many users’ PCs as you please. It also complements the PBX capabilities of the NBX 1105 Attendant Console, such as Direct Station Select (DSS) and Busy Lamp Field (BLF).

• The software can poll the NBX system’s call processor to get the most up- to-date directory information, eliminating outdated phone lists and ensuring accurate transfers • Designed for speed, the software features shortcut keys and lookup by first or last name, extension, or department—ensuring quick call handling for excellent customer service • The PC interface simplifies complex information by showing a complete view of multiple inbound and outbound calls, queuing the incoming calls at the top of the screen, and displaying caller information, call status, and transaction time

3Com NBX pcXset PC Client Software Ideal for travelers and telecommuters, this software puts the equivalent of a 3Com NBX business phone onto the screen of a Windows laptop or PC; there’s no need for a separate telephone set. With pcXset software, users Screen display for 3Com NBX pcXset PC Client place and receive calls directly from their PCs using a keyboard, mouse, software and USB headset. This “softphone” eliminates the phone handset and reduces the cost of having a separate phone, yet provides the full function- ORDERING INFORMATION ality of an NBX phone. Easy to install, 3Com NBX pcXset software can Available worldwide through 3Com NBX operate as an IP (Layer 3) or Ethernet (Layer 2) device-—as can all 3Com Voice Authorized Partners. For details, visit NBX phones. www.3com.com or contact your local 3Com sales office. • 3Com NBX pcXset software turns laptops and desktop PCs into telephone 3Com NBX pcXset PC Client Software clients (softphones)—users can take advantage of call processing, unified For a 3Com SuperStack 3 NBX or NBX 100 messaging, and computer telephony integration (CTI) on their PCs solution; requires Windows 2000/98/ • Compatibility with NBX phones means you can configure your network with 95/NT PCs, and requires a good-quality USB combinations of phones and pcXset clients, saving phone costs and desk headset for each user space where needed yet maintaining full phone-calling functionality Three-concurrent-users license 3C10151 • Compatible with 3Com SuperStack 3 NBX and NBX 100 solutions; NBX Ten-concurrent-users license 3C10152 R3.0 and later system software includes one pcXset port that is activated Twenty-five-concurrent-users free of charge—test the software, risk free license 3C10153 Site license; supports up to 196 concurrent users 3C10154

For more information, call your 3Com NBX Voice Authorized Partner or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Telephone Systems 11-21 02/29/02 TECHNOLOGY FROM 3COM Business Applications Software

Delivering the Applications You Need, Today and Tomorrow

NBX Solutions’ Software Value

Built-in/on-board Licenses/off-board Business applications for immediate deployment for expanding connectivity for today and tomorrow (see page 11-14) (see page 11-14)

• 3Com NBX applications Imagine your telephone system improving Another off-the-shelf application from come to market quickly and with age instead of requiring forklift 3Com, NBX Unified Communications, lets offer powerful functionality upgrades. The growing variety of applications you efficiently manage all your messages— at an affordable price for 3Com® NBX® solutions ensures that your voicemails, e-mails, and faxes—anytime, from • The TAPI/WAV architecture telephone system can match changes in your anywhere (see page 11-23). opens your voice and data business environment, responding quickly to world your customers’ needs and improving your Solution Providers Program (SPP) • SPP offers CRM, CDR, CTI, employees’ productivity. Offering still more applications variety to speech recognition, and dealers and end users, the NBX Solution more An Extensive Choice of Applications Providers Program produces third-party • NBX Unified From the start, 3Com NBX solutions include applications that are best in class and come to Communications makes the on-board software and offer the off-board market quickly. These off-the-shelf applica- mobile workers more pro- software licenses that you need to connect all tions include the following: ductive your sites and users efficiently and afford- • Automated provisioning. Automatically • NBX Call Center brings big- ably. NBX solutions easily accommodate loca- configure and provision 3Com NBX tele- system capabilities to small tion and capacity changes. And because phony services for users based on the user’s groups 3Com NBX solutions are designed on an open, title, department, job function, or other standards-based architecture, they enable a • Contact Advantage brings criteria—saving you time. wide array of business applications software. customized control to larg- • Call accounting and billing. Track phone er call centers The NBX platform is compelling to appli- and/or IP service usage, analyze traffic, and cations developers because it leads the mar- invoice users. You can customize, schedule, ket, is standards-based, and provides com- and automatically produce call reports. mon application programming interfaces Using the NBX solutions’ call detail report- (APIs). These APIs—such as TAPI/WAV— ing data, these applications help increase maximize compatibility with voice and data productivity and reduce phone costs. systems, speed software development, and • Customer contact centers/customer rela- ensure that users can take advantage of tionship management (CRM). Provide emerging applications. and manage integrated customer interaction TAPI/WAV Software through voice, web, e-mail, chat, fax, and/or PDA. These applications let staff The TAPI/WAV standard is software develop- access and/or transfer a customer’s records ers’ preferred method for connecting next- during a customer interaction—increasing generation voice and data applications. customer satisfaction and revenue. Eliminating the port capacity constraints and high expenses of hardware connectivity, the • Microsoft Outlook and Exchange Server TAPI/WAV feature in the NBX solution (see integration. These applications integrate page 11-18) enables powerful yet affordable 3Com NBX call control features with the CTI applications—including unified messag- Microsoft Exchange Server and Outlook, ing and call centers. simplifying voicemail services and enhancing customer contact management. Contact Center, Unified Messaging • Speech recognition. Use powerful speech

FOR MORE For midsize, large, and multimedia call cen- recognition for automated attendant call INFORMATION ON THE ters, 3Com offers powerful 3Com Contact processing, flexible call screening, voice- NBX SOLUTION Advantage solutions that are customized to activated dialing, and an automated PROVIDERS PROGRAM, each business’s particular needs (see page appointment reminder for your patients or VISIT 11-26). In addition, 3Com offers an "off-the- customers. Integrated with Microsoft www.3com.com/ shelf" application—3Com NBX Call Center— Outlook and ACT!, this unified messaging partners/spp/. that provides smaller call centers with enter- application helps to increase productivity. prise-class functionality (see page 11-25).

3COM BUYER’ S GUIDE March 2002 Telephone Systems 11-22 01/23/02 new! 3Com® NBX® Unified Communications

Manage All Your Voice, Fax, and E-mail Messages— Anytime, From Anywhere

A 3Com NBX Unified Communications web client user interface

Whatever the medium, you manage the message—in just one universal ORDERING INFORMATION mailbox. The ideal application for busy executives, managers, salespeople, ® ® Available in Canada, the U.S., and select telecommuters, and mobile workers, 3Com NBX Unified Communications countries worldwide through 3Com NBX software provides universal message access, at any time, from anywhere. Voice Authorized Partners. For details, visit Quickly and easily retrieve, send, and manage your voicemails, e-mails, www.3com.com or contact your local and faxes. Access your messages through your telephone, cell phone, 3Com sales office.

Windows PC or laptop, or RIM/Blackberry wireless device. Use either new! 3Com NBX Unified Communications Microsoft Exchange 5.5/2000 or Lotus Notes 5.0 or higher. This applica- For a SuperStack 3 NBX or NBX 100 tion reads your e-mail messages to you over the phone—and lets you reply system; includes eight voice ports and one MSA connector to one e-mail server; by phone. It lets you direct faxes and e-mails to be printed on any fax supports up to 25 Unified Communications machine or printer. It also provides complete fax services: fax on demand, users and unlimited voicemail printing, messaging, server, and detection and routing. Improve business users 3C10290 productivity—and customer service—by bringing your users the benefits 3Com NBX Unified Communications of unified messaging. Voice Port Upgrade Licenses License keys that add software ports • Provides a complete voicemail (VM) system for an unlimited number of sub- new! From 8 to 16 ports 3C10291 scribers; automated attendant (AA) services include speed recognition and support for multiple languages, Caller ID, DNIS, and DID for voice and fax new! From 16 to 24 ports 3C10292 • A customizable telephone user interface (TUI) lets you match your familiar new! From 24 to 32 ports 3C10293

phone interface new! From 32 to 40 ports 3C10294

• Whenever an “event” (e-mail, fax, or voicemail) occurs, the Message new! From 40 to 48 ports 3C10295 Synchronization Services (MSS) feature immediately synchronizes the servers new! From 48 to 64 ports 3C10296 • Active Directory support simplifies administration—changes made to one new! From 64 to 96 ports 3C10297 server trigger automatic updates on other connected servers

• CTI services include screen pops from most CRM/PIM applications (such as new! 3Com NBX Unified Communications ACT!, Goldmine, and Outlook) and include ActiveX for easy links to other User Packs applications License keys for additional users • The basic package (3C10290) includes eight voice ports and supports up to new! 25 additional users 3C10298 25 NBX Unified Communications users, automated attendant with speech new! 100 additional users 3C10299 recognition, text-to-speech services, voicemail, fax-on-demand, unified mes- new! 250 additional users 3C10300 saging, CTI, MAPI and SMTP e-mail integration, and multiple languages

PRODUCT HIGHLIGHTS:

Networked Telephony, Fast Ethernet, Ethernet FOR MORE NBX UNIFIED System Capacity 99 auto attendants, unlimited voicemail users, unlimited COMMUNICATIONS SOFTWARE Unified Communications users LICENSES, SEE PAGE 11-24. Port Connections TAPI/WAV: Up to 32 concurrent TAPI/WAV sessions (requires an equal number of NBX WAV application ports) Circuit Switched: Up to 144 analog or T1 VM/AA ports LAN: 10BASE-T or 100BASE-TX

Basic Requirements Server with Pentium 4 1.47 GHz processor, 512 MB RAM, 30 GB hard drive, CD-ROM, two 100BASE-TX NICs, and Windows 2000 Professional; e-mail server (Lotus Notes 5.0 or higher, or Microsoft Exchange 5.5/2000); and a 3Com NBX SuperStack® 3 or NBX 100 system, or a PBX

Management Via Microsoft Management Console (MMC)

Service and Support For worldwide information, see Section 13 or visit www.3com.com

For more information, call your 3Com NBX Voice Authorized Partner or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Telephone Systems 11-23 02/29/02

3Com NBX Unified Communications, continued

3Com NBX Unified Communications Capability ORDERING INFORMATION

Licenses Available in Canada, the U.S., and select For your 3Com NBX Unified Communications software, these license countries worldwide through 3Com NBX Voice Authorized Partners. For details, visit options address your specific connectivity and application needs. Extend www.3com.com or contact your local fax functionality, communicate with other voicemail systems, and/or sup- 3Com sales office. port pulse/rotary phones. You can even provide NBX Unified Requires 3Com Unified Communications Communications services to hotel guests. Each of the licenses is key- software (3C10290). activated, speeding and simplifying implementation. new! 3Com NBX Unified Communications • Add text-to-speech (TTS) and/or automatic speech recognition (ASR) ports Fax Mail Integration Software System license key that adds inbound fax for optimal multimedia management functionality for users 3C10301 • Bring your users inbound fax capabilities, in addition to the built-in fax-on- demand capability new! 3Com NBX Unified Communications Fax Server Software • Communicate with disparate voicemail systems—over analog, digital, or License key required for the NBX Unified IP connections Communications server to also function as the fax server 3C10302

new! 3Com NBX Unified Communications AMIS Integration License License key required for analog communications with other voicemail systems 3C10303

new! 3Com NBX Unified Communications TO FIND A 3COM NBX VPIM Networking License VOICE AUTHORIZED PARTNER License key required for IP communications NEAR YOU, CONTACT YOUR with other voicemail systems 3C10304 LOCAL 3COM SALES OFFICE OR USE ONE OF THESE LOCATORS: new! 3Com NBX Unified Communications SMDI Integration License UNITED STATES Enables connection to a www.3com.com/nbx_resellers_us third-party PBX 3C10305

UNITED KINGDOM new! 3Com NBX Unified Communications www.3com.co.uk/nbx_resellers_uk PMS/Hospitality License License key for use in hotels 3C10306 BENELUX

www.3com.nl/nbx_resellers_nl new! 3Com NBX Unified Communications Pulse Activation License IBERIA License key for pulse/rotary www.3com.es/nbx_resellers_es signaling 3C10307 GERMANY new! 3Com NBX Unified Communications www.3com.de/nbx_resellers_de Speech Recognition Port License for additional ASR port (within existing ports on system) 3C10308

new! 3Com NBX Unified Communications Text-to-Speech (TTS) Port License for additional TTS port (within existing ports on system) 3C10309

For more information, call your 3Com NBX Voice Authorized Partner or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Telephone Systems 11-24 01/23/02

3Com® NBX® Call Center

High-End Call Center Functionality at a Low Price

A 3Com NBX Call Center user interface

Now call centers with 25 or fewer agents can get the features, flexibility, and ORDERING INFORMATION sophistication traditionally associated with the most expensive call centers, ® ® Available in Canada, Latin America, and the at an affordable cost. The award-winning 3Com NBX Call Center is a wise U.S., as well as select countries in Africa, business investment for any organization with up to 500 telephones and one the Asia-Pacific region, Europe, and the or more call centers—each supporting up to 25 agents, two supervisors, one Middle East, through 3Com NBX Voice administrator, and one database manager. It’s simple to set up—all the sys- Authorized Partners. For details, visit www.3com.com or contact your local tem software is already loaded and tested. Interoperating with the 3Com 3Com sales office. SuperStack® 3 NBX and NBX 100 solutions, the 3Com NBX Call Center brings advanced capabilities—including dynamic management of call flow, alarm 3Com NBX Call Center For a SuperStack 3 NBX system; includes features, and robust real-time reporting—to any call center dedicated to NBX Call Center software powered by delivering superior customer service. Software licenses that add PIL ports, Apropos, IBM server with Windows NT agents, and another supervisor offer the price/capacity options needed for Server OS and 5 workstation licenses, Symantec pcAnywhere remote manage- economical, efficient growth. ment software; analog or T1 interface card(s); support for 8 PIL ports, 10 agents, • The Intelligent Call Distribution feature handles up to 100 customer queues 1 supervisor, 1 database administrator; and DNIS/ANI routable decision points 1 administration guide, 1 NBX Call Center • The complete built-in set of applications—NBX Call Center Supervisor, NBX Supervisor Guide, 10 NBX Call Center Agent Call Center Agent, NBX Call Center Administrator, Decision Maker System, Guides, CD with all documentation and NBX Call Flow Designer—have user-friendly interfaces that streamline Eight-port; one eight-port call handling and management analog NMS interface card 3C10250 • The NBX Call Center Supervisor GUI provides real-time monitoring of Sixteen-port; two eight-port agents, ports, queues, and call status, and lets the supervisor make quick analog NMS interface cards 3C10251 reassignments to prevent abandoned calls Twenty-four-port; one digital • Alarm features can signal critical user-defined thresholds NMS T1 interface card 3C10252

• A choice of port configurations—8-port analog, 16-port analog, 24-port 3Com NBX Call Center Agent License T1—provides the flexibility needed to handle your customer traffic load Each license adds one agent; 15 agent licenses may be added, up to a maximum of 20 agents 3C10257 PRODUCT HIGHLIGHTS 3Com NBX Call Center Supervisor Networked Telephony, Fast Ethernet, Ethernet License System Capacity 100 queues; up to 24 phone interface language (PIL) ports; up Each license adds one supervisor; one to 25 agents, 2 supervisors, 1 administrator, 1 DB manager supervisor license may be added, up to a maximum of two supervisors 3C10256 Port Connections NBX: Analog or T1 NMS interface card(s) preinstalled in IBM Server connect to NBX Analog Terminal Card (3C10117) or NBX 3Com NBX Call Center PIL License T1/PRI Trunk Card (3C10116B) for call termination Each license adds four PIL ports; four PIL LAN: 10BASE-T/100BASE-TX NIC preinstalled in IBM Server licenses may be added, up to a maximum connects NBX Call Center to the LAN of 24 ports 3C10249

Basic Requirements LAN (10BASE-T or 100BASE-TX); PSTN/WAN service, and a 3Com NBX Call Center Agent SuperStack 3 NBX or NBX 100 solution; each agent and supervi- Guide sor needs an NBX phone or pcXset license, Windows 2000/98/ Included in NBX Call Center package; NT PC (5 workstation licenses are included), and headset additional copy 3C10258 (purchased separately) 3Com NBX Call Center Supervisor PSTN/WAN Requirements Loop start analog line or T1/PRI circuit; IP router with IP-ToS Guide services required for IP WAN connections or remote agents Included in NBX Call Center package; additional copy 3C10259 Network Standards Ethernet: 10BASE-T, 100BASE-TX, 802.1p/Q, 802.2, 802.3 IP Other: IP, IP-ToS/DiffServ, H.323, TAPI, IMAP4

Management Remote or local management of NBX Call Center via Symantec pcAnywhere; remote and local management of NBX solution via 3Com NBX NetSet™ browser-based administration; supported by 3Com Network Supervisor

Service and Support For worldwide information, see Section 13 or visit www.3com.com

For more information, call your 3Com NBX Voice Authorized Partner or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Telephone Systems 11-25 01/23/02

3Com® Contact Advantage

Multimedia Contact Center Functionality Designed for Your Business

Here’s how your contact center with up to 200 agents can improve agent ORDERING INFORMATION productivity and morale, as well as increase customer satisfaction. The ® 3Com NBX Contact Advantage advanced customer interaction features of 3Com Contact Advantage solu- Available worldwide through 3Com tions are customized to make your contact center a top performer. Take Corporation. Available in English and other orders more efficiently. Reduce hold times. Ensure that the right agent sup- select languages. For a 3Com SuperStack® ® ports each customer. The 3Com Contact Advantage solution is the choice of 3 NBX solution or NBX 100 solution with R2.6 or higher. For more information, con- manufacturing and service companies alike because of the advantages it tact your local 3Com sales office. delivers in multimedia interaction, comprehensive reporting, flexible routing, real-time supervision, and flexible agent configuration. Plus, all this customized functionality comes from one vendor. 3Com designs an integrated telephone, server, and software system to your unique requirements. We install, configure, and test the entire system, and provide you with ongoing service. If you have 15 to 200 agents and/or multimedia interactions, there’s one complete answer for your order center, customer support center, or internal help hotline: a 3Com Contact Advantage solution.

• Assign your agents to any combination of inbound voice, outbound voice, voicemail, e-mail, fax, web text chat, or web callback interactions; use the intuitive drag-and-drop interface to easily change assignments with just a few mouse clicks • Reports can be configured to provide the information you need, with the level of detail you need, when you need it—providing the management tools for excellence • Flexible interaction routing can automatically identify customers and their needs, let agents preview customer data, and assign each interaction to the right agent • Supervisors can monitor center activity in real-time, without leaving their desks; the system will also sound alarms when hold times, staff levels, or other conditions require an immediate response • Interactive voice response and e-mail auto-reply capabilities let your center handle more interactions automatically—without live agent involvement • Management features let you configure the system to either force interactions to agents, or to have agents choose them; performance metric charts can be displayed on the agent’s PC to improve morale and productivity

For more information, call your 3Com NBX Voice Authorized Partner or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Telephone Systems 11-26 02/29/02 TECHNOLOGY FROM 3COM Putting You in Control of Your Business Communications

A 3Com® NBX® Networked Telephony Solution Delivers Top Value

• Improves your employees’ When you install a 3Com NBX networked PC-PBX, or other hybrid IP solutions. No productivity and your cus- telephony solution, you ensure that your wonder the 3Com NBX Networked tomers’ satisfaction business gets open architecture, extensive Telephony Solution is the world’s most pop- • Offers seamless multisite applications, 24/7 availability, and a system ular IP-PBX system. voice connectivity across a that’s simple to administer and use. To find out how a 3Com NBX networked variety of data network Your business gains the substantial telephony solution can help your business, environments advantages of robust call processing features, contact the 3Com NBX Voice Authorized • Matches the high OS relia- built-in applications, off-board connectivity Partner nearest you. To locate the partner, bility of traditional UNIX- software, and an ever-expanding range of visit www.3com.com/telephone_systems or based PBX solutions business applications. In other words, you contact your local 3Com sales office. • Delivers more value than get value unmatched by TDM PBX, key, traditional PBX networks, yet costs less

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Analog • T1 PRI/Q.SIG • E1 PRI/Q.SIG • BRI-ST • L2 LLC • L3 IP • Ethernet • H.323 802.1p • QoS • IP TOS/DiffServ • HTTP • SMTP/MIME • TAPI • TAPI/WAV • IMAP4 • VPIM

3COM BUYER’ S GUIDE March 2002 Telephone Systems 11-27 02/30/02

SECTION 12

Wireless and Mobile Products

Always on the move? Need to stay PC Cards for students, small offices, and 3Com Wireless and Mobile Products constantly connected? Our wireless net- home users on pages 12-19, 12-23, and at a Glance...... 12-2 working and mobile products keep you 12-24. 11 Mbps Wireless LAN Products informed and in touch virtually any- Need more security? 3Com 10/100 3Com 11 Mbps Wireless where, with innovative technologies LAN Solution ...... 12-7 that help you achieve universal connec- Secure CardBus PC Cards include a security processor to boost performance 3Com Wireless Ethernet tivity. Client Bridge ...... 12-11 and 3Com Embedded Firewall to extend 3Com AirConnect 11 Mbps Our 11 Mbps wireless LAN products security beyond the corporate firewall. Wireless LAN Solution...... 12-13 give you network access when and Learn more on pages 12-27 and 12-29. where you need it. Read about our Bluetooth Wireless Products new Access Point 8000 and workgroup Whether connecting with or without 3Com Wireless Bluetooth Solution . . 12-17 bridge on pages 12-8 and 12-9. wires, at work or home, from a hotel room or taxicab, there’s a software con- LAN+Modem PC Cards With our Bluetooth™ products, you get figuration that gives you universal con- 3Com 10/100 Mbps LAN+56K spontaneous wireless connections nectivity. And only 3Com delivers it Modem PC Cards...... 12-20 between PCs, handhelds, mobile with a single mouse click. For effortless CardBus LAN PC Cards phones, and other devices—as well as connections, see page 12-12. 3Com CardBus LAN PC Cards...... 12-28 light network access. Learn more on page 12-17. Want advanced LAN and modem con- 16-Bit LAN PC Cards nections without tying up PC Card 3Com 16-Bit LAN PC Cards ...... 12-33 Want simple, affordable connections, slots? If you’re buying a notebook, con- but don’t need network management? sider our new 3Com Mini PCI card on Mini PCI Cards Read about our 3Com® OfficeConnect® page 12-38. 3Com 10/100 LAN+56K Modem Mini PCI Card...... 12-38

LAN CompactFlash Cards 3Com Megahertz 10 Mbps LAN CF+ Card ...... 12-39

Mobile Software 3Com Mobile Connection Manager . 12-40

Software Compatibility Tables for LAN and LAN+Modem PC Cards . . . . . 12-41 3Com on the Web

One URL, www.3com.com, takes you to a wealth of information about 3Com products, Technology from 3Com solutions, and support. Bluetooth and IEEE 802.11b ...... 12-6 Here you can view product details, download data sheets, register a product, and find out 3Com Mobile Software ...... 12-12 how to use proven 3Com technologies to build a network that best fits your needs. You Simple, Reliable Connectivity can also get the latest information about support tools, consulting, training, and other Options ...... 12-16 3Com offerings. Plus, if you're located in the U.S. or Canada you can order select 3Com Budget-Friendly PC Cards ...... 12-19 products directly from our website. Secure Mobile Connections ...... 12-27

3COM BUYER’S GUIDE March 2002 12-1 02/30/02

3Com Wireless and Mobile Products at a Glance

11 Mbps Wireless LAN Products

Product Name Product Number Technology Page

3Com 11 Mbps Wireless LAN Access Point 8000 3CRWE80096A 802.11b 12-8

3Com 11 Mbps Wireless LAN Access Point 6000 3CRWE60092A 802.11b 12-8

3Com 11 Mbps Wireless LAN PC Card 3CRWE62092A 802.11b 12-9

3Com 11 Mbps Wireless LAN Workgroup Bridge 3CRWE83096A 802.11b 12-9

3Com 11 Mbps Wireless LAN Building-to-Building Bridge 3CRWE90096A 802.11b 12-10

3Com Wireless Ethernet Client Bridge 3CWE820A-US 802.11b 12-11

3Com AirConnect 11 Mbps Wireless LAN Access Point 3CRWE74796B 802.11b 12-14

3Com AirConnect 11 Mbps Wireless LAN PC Card 3CRWE73796B 802.11b 12-14

3Com AirConnect 11 Mbps Wireless PCI Card 3CRWE777A 802.11b 12-15

Bluetooth Wireless Products

Product Name Product Number Technology Page

3Com Wireless Bluetooth PC Card 3CRWB6096 Bluetooth 12-18

3Com Wireless Bluetooth USB Adapter 3CREB96 Bluetooth 12-18

(continued)

WIRELESS PRODUCT KUDOS

3Com 11 Mbps Wireless LAN Access Point 6000 and PC Card with XJACK Antenna PC Magazine, four out of five dots, November 2001

3Com AirConnect Wireless LAN Solution PC Magazine, Best of 2000, January 2001

For more information, call your local reseller or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Wireless and Mobile Products 12-2 02/30/02

3Com Wireless and Mobile Products at a Glance, continued

LAN+Modem PC Cards

Product Name Connection/Connector Type Product Number* Page Also Available

3Com Megahertz 10/100 LAN+56K LAN: 10BASE-T/100BASE-TX; 3CXFEM656C 12-21 20-, 100-packs; Global Modem CardBus PC Card with autosensing XJACK connector Asia/Pacific Rim, Autosensing XJACK Connector Modem: 56K; autosensing XJACK European versions connector

3Com 10/100 LAN+56K Global Modem LAN: 10BASE-T/100BASE-TX; 3C3FEM656C 12-22 20-packs; European CardBus Type III PC Card integrated connectors version Modem: 56K; integrated connectors

3Com OfficeConnect 10/100 LAN+56K LAN: 10BASE-T/100BASE-TX; 3C3SH654B 12-23 N/A Global Modem CardBus Type III PC Card integrated connectors Modem: 56K; integrated connectors

3Com OfficeConnect 10/100 LAN+56K LAN: 10BASE-T/100BASE-TX; 3CXSH654B 12-24 N/A Global Modem CardBus PC Card with autosensing XJACK connector Autosensing XJACK Connector Modem: 56K; autosensing XJACK connector

3Com Megahertz 10/100 LAN+56K LAN: 10BASE-T/100BASE-TX; 3CCFEM556B-EU 12-25 European version only Global Modem PC Card cable connector Modem: 56K; cable connector

3Com Megahertz 10/100 LAN+56K LAN: 10BASE-T/100BASE-TX; 3CCFEM556B 12-25 5-packs Modem PC Card cable connector Modem: 56K; cable connector

3Com 10/100 LAN+56K Global Modem LAN: 10BASE-T/100BASE-TX; 3C3FEM556C 12-26 20-packs Type III PC Card integrated connectors Modem: 56K; integrated connectors

*These product numbers correspond to single-pack versions. (continued)

EXCLUSIVE LINE PROBING TECHNOLOGY PC CARD KUDOS

3Com 10/100 LAN PC Cards (3CXFE574BT, 3CCFE574BT, 3C3FE574BT) When it comes to modem throughput and reliability, all V.90 56K modems are not equal. Tom’s Hardware Guide, Editor’s Choice, That’s because only 3Com modems offer Exclusive Line Probing technology. This custom December 2001 Digital Impairment Learning (DIL) sequence analyzes line conditions for V.90 56K modem 3Com 10/100 LAN+56K Global Modem connections, then prompts headend equipment to use the optimal modulation scheme to CardBus PC Cards (3CXFEM656C, minimize the impact of line impairments. The result is dramatically improved performance 3C3FEM656C) for higher throughput, more reliable connections, and significant cost savings compared to Tom’s Hardware Guide, Editor’s Choice, other vendors’ DIL techniques. In fact, in tests conducted by Henderson Communications December 2001 Laboratories in February 2001, the 3Com LAN+56K Modem PC Cards achieved from 10 to 3Com 10/100 LAN+56K Global Modem 42 percent faster weighted average throughput than competing PC Cards. CardBus Type III PC Card (3C3FEM656C) Laptop Magazine, Thumbs Up All Around, May 2001

For more information, call your local reseller or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Wireless and Mobile Products 12-3 02/30/02

3Com Wireless and Mobile Products at a Glance, continued

CardBus LAN PC Cards

Product Name Connection/Connector Type Product Number* Page Also Available

3Com 10/100 Secure CardBus Type III PC Card 10BASE-T/100BASE-TX; integrated 3C3FE990B 12-29 20-, 100-packs connector

3Com 10/100 Secure CardBus PC Card 10BASE-T/100BASE-TX; cable 3CCFE990B 12-29 20-, 100-packs connector

3Com Megahertz 10/100 LAN CardBus PC Card 10BASE-T/100BASE-TX; XJACK LAN 3CXFE575CT 12-30 20-packs with XJACK Connector connector

3Com Megahertz 10/100 LAN CardBus PC Card 10BASE-T/100BASE-TX; cable 3CCFE575CT 12-29 20-, 100-packs; Asia/ connector Pacific Rim version

3Com 10/100 LAN CardBus Type III PC Card 10BASE-T/100BASE-TX; integrated 3C3FE575CT 12-31 20-packs; Asia/Pacific connector Rim version

3Com OfficeConnect 10/100 LAN CardBus 10BASE-T/100BASE-TX; integrated 3C3SH573BT 12-32 N/A PC Card with Integrated Connector connector

*These product numbers correspond to single-pack versions. (continued)

16-BIT PC CARD VS. 32-BIT CARDBUS PC CARD: WHAT’S THE DIFFERENCE?

Your notebook has either a 16-bit (PCMCIA) PC Card slot or a 32-bit CardBus slot. Any PC Card that doesn’t have “CardBus” in its name works and delivers comparable performance in either type of slot. However, a CardBus PC Card works only in a CardBus slot. CardBus functionality is essential to take full advantage of Fast Ethernet capabilities with your LAN or LAN+modem PC Card. While a traditional 16-bit bus limits speed, a CardBus PC Card in a 32-bit CardBus slot delivers LAN performance of 80 Mbps and higher.

For more information, call your local reseller or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Wireless and Mobile Products 12-4 02/30/02

3Com Wireless and Mobile Products at a Glance, continued

16-Bit LAN PC Cards

Product Name Connection/Connector Type Product Number* Page Also Available

3Com Megahertz 10/100 LAN PC Card 10BASE-T/100BASE-TX; XJACK LAN 3CXFE574BT 12-34 N/A with XJACK Connector connector

3Com Megahertz 10/100 LAN PC Card 10BASE-T/100BASE-TX; cable 3CCFE574BT 12-34 20-packs connector

3Com 10/100 LAN Type III PC Card 10BASE-T/100BASE-TX; integrated 3C3FE574BT 12-35 20-packs connector

3Com Megahertz 10 Mbps LAN PC Card 10BASE-T; XJACK LAN connector 3CXE589ET 12-36 20-packs; Asia/Pacific with XJACK Connector Rim version

3Com Megahertz 10 Mbps LAN PC Card 10BASE-T; cable connector 3CCE589ET 12-36 20-packs

3Com Megahertz 10 Mbps LAN PC Card 10BASE2, 10BASE-T; cable connector 3CCE589EC 12-36 100-packs

3Com Megahertz 10 Mbps LAN PC Card 10BASE2, 10BASE-T; XJACK LAN 3CXE589EC 12-36 100-packs with XJACK Connector connector

3Com OfficeConnect 10/100 LAN PC Card 10BASE-T/100BASE-TX; XJACK LAN 3CXSH572BT 12-37 N/A with XJACK Connector connector

3Com OfficeConnect 10/100 LAN PC Card 10BASE-T/100BASE-TX; cable 3CCSH572BT 12-37 N/A connector

Mini PCI Cards

Product Name Connection/Connector Type Product Number* Page Also Available

3Com 10/100 LAN+56K Modem Mini PCI Card 10BASE-T/100BASE-TX; LAN and 3CN3AC1556B 12-38 20-, 100-packs modem connectors

LAN CompactFlash Cards

Product Name Connection/Connector Type Product Number* Page Also Available

3Com Megahertz 10 Mbps LAN CF+ Card 10BASE-T; cable connector 3C1 12-39 N/A

Mobile Software

Product Name Connection/Connector Type Product Number* Page Also Available

3Com Mobile Connection Manager Available for purchase and download 3CMSM20G 12-40 N/A at www.3com.com

*These product numbers correspond to single-pack versions.

For more information, call your local reseller or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Wireless and Mobile Products 12-5 02/30/02 TECHNOLOGY FROM 3COM Bluetooth and IEEE 802.11b

Two Robust Wireless Technologies

802.11b Wireless LAN Bluetooth Personal Area Network

Notebook

N ired LA To w

bps Printer 11 M 3Com N Wireless LA Access Point 8000 Notebook

Mobile Phone

Desktop PC Notebook Handheld

• Replace or expand your To do your job, you have to be up to date Bluetooth-enabled devices to spontaneously conventional wired net- and on the move. In fact, recent studies connect and interoperate. Bluetooth radios, works show that many workers spend up to half which can be incorporated into almost any • Spontaneously connect all their time away from their desks. Yet access electronic device, offer a universal communi- your mobile devices, with- to network resources remains critical, cation link between devices from various out wires whether you or an employee is in a meeting, manufactures. So all your Bluetooth devices • Keep your world constantly in a coworker’s cubicle, or at a remote site. can automatically connect, creating personal connected, using 802.11b Give your mobile employees wireless area networks (PANs) for individuals, busi- and Bluetooth in tandem connections wherever they need them with nesses, and public areas. these innovative technologies. Wi-Fi and Bluetooth—Making Them 802.11b: Full-Service Wireless Coexist Networking As Wi-Fi and Bluetooth products become A wireless LAN based on the 802.11b stan- more and more a part of our everyday lives, dard, or Wi-Fi, extends conventional wired you may wonder how to avoid interference networks, delivering untethered access to between devices. If you’re simultaneously desktop and notebook PC users. In a typical transmitting using both technologies and do office building, PC Cards in notebooks and encounter some interference, which only PCI cards in desktops can communicate with happens when devices are in close proximi- access points at distances of up to 100 ty, just move the devices farther apart to meters (328 feet). A wireless LAN is ideal for solve the problem. The Wi-Fi and Bluetooth any company that wants to expand its wired communities are working together to ensure network or set up temporary networks, sim- that the technologies work well together and ply and cost effectively. remain complementary. 3Com is an active participant and is com- Bluetooth: Low-Power, Low-Cost mitted to the future of both standards. And Information Access for Peripheral we will continue to develop advanced tech- Devices nology solutions, helping you stay mobile Bluetooth™ is an open global standard that and connected. enables notebooks, desktops, handhelds, mobile phones, printers, and a host of other

3COM BUYER’S GUIDE March 2002 Wireless and Mobile Products 12-6 02/30/02

3Com® 11 Mbps Wireless LAN Solution

The Simple, Secure, Reliable Way to Network Without Wires

3Com 11 Mbps Wireless LAN Solution

Do you want reliable, constant network connectivity, but don’t need to be constrained by wiring? Then 3Com® 11 Mbps wireless LAN products are your solution. Our 11 Mbps wireless LAN products provide wireless free- 3COM ON THE WEB dom and mobility for more productive and responsive computing. No need to worry about wires and configuration. Access the Internet and network resources in a coworker’s cubicle, the cafeteria, conference rooms, or anywhere across campus. Plus, you can extend your network to those hard-to- One URL, www.3com.com, takes you to wire locations, such as clean rooms, solid-wall structures, and asbestos- a wealth of information about 3Com insulated buildings. products, solutions, and support.

• Our Access Point 8000 offers industry-leading security features such as Here you can view product details, down- RADIUS authentication, IEEE 802.1x support, Dynamic Security Link, 40-bit load data sheets, register a product, and WEP and 128-bit encryption, and dynamic session key encryption find out how to use proven 3Com tech- • Our Access Point 6000 features 60-second access point setup: power, radio nologies to build a network that best fits channels, and network configurations your needs. You can also get the latest • Power-over-Ethernet powers the access point over Category 5 Ethernet information about support tools, consult- cable ing, training, and other 3Com offerings. • Site Survey Utility finds the best locations for access points and determines the number of access points needed for optimal coverage Plus, if you're located in the U.S. or • Auto Network Connect provides seamless roaming—even across router Canada you can order select 3Com prod- boundaries ucts directly from our website. • Ad-hoc networking: set up seamless, peer-to-peer connections in seconds • Wi-Fi certification ensures compatibility with Wi-Fi–certified products from other vendors

PRODUCT HIGHLIGHTS

Wireless 802.11b Ethernet Media Interface Wi-Fi, Ethernet

Bus Type 16-bit (PC Card)

Wireless LAN Speeds 1, 2, 5.5, and 11 Mbps

Protocols Supported TCP/IP, IPX, NetBEUI, DHCP, IEEE 802.11b, IEEE 802.3

Operating Distance Up to 100 m (328 ft); up to 305 m (1,000 ft) for Access Point 8000

System Requirements Notebook PC with a CD-ROM drive and an available CardBus or Type II PC Card slot that is compatible at 3.3 volts, running Windows XP, Windows Me, Windows 2000, Windows 98, Windows 95B+, or Windows NT 4.0+

Management Embedded HTTP web management server (browser must support XML)

Service and Support For worldwide information, see Section 13 or visit www.3com.com; see Appendix C for product warranty details

For more information, call your local reseller or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Wireless and Mobile Products 12-7 02/30/02

3Com 11 Mbps Wireless LAN Solution, continued

3Com 11 Mbps Wireless LAN Access Point 8000 Our top-of-the-line 3Com 11 Mbps Wireless LAN Access Point 8000 offers enterprise network security, complete centralized management, and flexible and expansive connectivity and scalability. Advanced security features keep all your sensitive information safe and sound—just like your wired network. It handles plenty of simultaneous connections, so you don’t have 3Com 11 Mbps Wireless LAN Access Point 8000 to worry about adding more users to the network. And it easily integrates with your wired infrastructure because it supports multiple network- ORDERING INFORMATION management standards and applications. What’s more, antenna options let you expand wireless coverage up to 305 meters (1,000 feet). new! 3Com 11 Mbps Wireless LAN Access Point 8000 • Industry-leading security features include RADIUS authentication, IEEE See bullet at left for package 802.1x support, 40-bit shared encryption key, 128-bit shared encryption contents 3CRWE80096A key, and 128-bit dynamic per-user/per-session encryption key 3Com 4 dBi Omnidirectional Antenna • Manage access points from a central location with support for SNMP, 3Com Includes antenna, mounting Network Supervisor, HP OpenView, and other standards-based management bracket 3CWE490 software, ensuring seamless integration with your wired network

new! 3Com 2.5 dBi Ceiling Mount • Supports up to 256 simultaneous users, 1,000 users running encryption, Omnidirectional Antenna 3CWE492 and 1,000 passwords for network authentication • Connect at speeds up to 11 Mbps at a range of up to 305 meters (1,000 new! 3Com 4.0 dBi Hallway Bidirectional feet); our long-range antenna options offer flexibility in determining your Antenna 3CWE497 wireless coverage area new! 3Com 8.0 dBi Sector • Clear Channel Select, Power-over-Ethernet, and our Site Survey Utility make Panel Antenna 3CWE498 installation remarkably easy 3Com 6-Foot Antenna Cable 3CWE480 • Includes access point with antenna, power brick with power cable, Category 5 cable, mounting bracket, software and documentation CD-ROM 3Com 20-Foot Antenna Cable 3CWE481 with PC Card drivers and Site Survey Utility, Network Assistant CD-ROM tutorial, quick start guide

3Com 11 Mbps Wireless LAN Access Point 6000 Our 3Com 11 Mbps Wireless LAN Access Point 6000 takes simplicity and security to a new level. It lets you create wireless networks or extend existing wired networks in minutes—without technical knowledge or wor- rying about network intrusion. Plus, it protects your wireless transmissions with today’s highest level of wireless security. The access point supports approximately 65 simultaneous users at operating distances of 100 meters (328 feet), and at speeds up to 11 Mbps—five times faster than previous wireless LANs. 3Com 11 Mbps Wireless LAN Access Point 6000 • 60-second access point setup: get access points up and running in one minute ORDERING INFORMATION • Power-over-Ethernet powers the access point over Category 5 Ethernet cable 3Com 11 Mbps Wireless LAN Access • Clear Channel Select chooses the best available radio channel—automati- Point 6000 cally; Auto Network Connect keeps you connected, even while roaming See bullet at left for package across IP subnets contents 3CRWE60092A • Dynamic Security Link offers user-specific, 128-bit encryption keys that change for each networking session, plus optional user authentication • Includes access point with antenna, power brick with power cable, Category 5 cable (11 m/35 ft), mounting bracket, software and documentation CD-ROM with PC Card drivers and Site Survey Utility, Network Assistant CD-ROM tutorial, quick start guide

For more information, call your local reseller or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Wireless and Mobile Products 12-8 02/30/02

3Com 11 Mbps Wireless LAN Solution, continued

3Com 11 Mbps Wireless LAN PC Card Want fast, reliable network performance without wires? Then choose our 3Com 11 Mbps Wireless LAN PC Card with XJACK® antenna. Just slide this card into your notebook and get instant, secure connections to any Wi-Fi–certified device or network. Roam across the corporate campus, public spaces, or your home and stay constantly connected. Plus, our XJACK antenna delivers all the reliability and durability you need. Just pop the antenna out for interference-free reception, then push it back into 3Com 11 Mbps Wireless LAN PC Card the card when you’re traveling. Wireless access has never been so easy.

• Durable, retractable XJACK antenna keeps transmissions clear ORDERING INFORMATION • Auto Network Connect keeps employees connected without user 3Com 11 Mbps Wireless LAN PC Card intervention—even while roaming Includes PC Card with XJACK antenna, Network Assistant CD-ROM, software and • Ad-hoc networking enables simple peer-to-peer wireless networking documentation on CD-ROM, quick start • Dynamic Security Link and 40- and 128-bit WEP encryption lets you guide 3CRWE62092A exchange information in full privacy • Transmit/receive at speeds up to 11 Mbps and distances up to 100 meters (328 feet)

3Com 11 Mbps Wireless LAN Workgroup Bridge With our wireless workgroup bridge, you can connect any Ethernet- enabled device to the wireless network, regardless of the operating system. No need to worry about configuration. You can also set up workgroups by connecting up to four Ethernet-enabled devices—PCs without an available PCI slot, desktops, printers, scanners, and more—with one bridge. And when you connect the bridge to a hub, such as our 3Com OfficeConnect® Dual Speed Hub 5, you get connections for client devices at a fraction of the cost of standard Wi-Fi–certified adapters.

• Use with 3Com NBX® communications systems to quickly and efficiently deploy fully managed voice and data networks 3Com 11 Mbps Wireless LAN Workgroup Bridge • Use with a hub to connect up to four users per bridge for very affordable wireless connections • Wi-Fi certification ensures broad compatibility ORDERING INFORMATION

• Simple setup, with no configuration required in most cases new! 3Com 11 Mbps Wireless LAN • Remotely manage this bridge using a standard web browser or SNMP man- Workgroup Bridge agement tools Includes workgroup bridge, snap-on mounting bracket, power supply with cord, • Dynamic Security Link (works only in conjunction with the 3Com 11 Mbps Category 5 cable, installation CD with Wireless LAN Access Point 6000 or 8000) and 40-bit WEP and 128-bit user’s guide and configuration software, encryption keep your data safe quick start guide 3CRWE83096A

For more information, call your local reseller or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Wireless and Mobile Products 12-9 02/30/02

3Com 11 Mbps Wireless LAN Solution, continued

3Com 11 Mbps Wireless LAN Building-to-Building Bridge Our 3Com 11 Mbps Wireless LAN Building-to-Building Bridge delivers reliable, high-performance connections between hard-to-wire sites. It lets you extend your network to any workgroup, without having to lease dedicated lines or lay cables. You can connect cross-campus buildings, portable or temporary classrooms, and more. Just connect the bridge to one of our 3Com 11 Mbps Wireless LAN Building-to- antennas using an antenna cable for each location, and send network Building Bridge transmissions wirelessly. If network requirements or locations change, simply relocate bridges.

• Throughput exceeds that of two dedicated T1 lines ORDERING INFORMATION

• One of four antennas—3CWE490, 3CWE491, 3CWE495, 3CWE496— 3Com 11 Mbps Wireless LAN Building-to- provides point-to-multipoint or point-to-point wireless links up to 4.1 kilo- Building Bridges communicate with one meters (2.6 miles) another, so you need to order at least two bridges, one of our four antennas • One of three cables—3CWE480, 3CWE481, 3CWE482—connects your (3CWE490, 3CWE491, 3CWE495, or bridge to the antenna of your choice 3CWE496), and one of three antenna • Transparency to VPN protocols, 40-bit WEP and 128-bit encryption support, cables (3CWE480, 3CWE481, or 3CWE482) and MAC layer encapsulation keep security tight for each bridge to work properly.

• GUI management interface: manage all bridges from anywhere on the same 3Com 11 Mbps Wireless LAN Building- subnet to-Building Bridge Includes building-to-building bridge, crossover cable, power supply and cord, mounting kit, installation CD with user’s guide and configuration software, quick start guide 3CRWE90096A

3Com 4 dBi Omnidirectional Antenna Includes antenna, mounting bracket 3CWE490

3Com 8 dBi Omnidirectional Antenna Includes antenna, mounting bracket 3CWE491

3Com 13 dBi Sector Panel Antenna Includes antenna, mounting bracket 3CWE495

3Com 18 dBi Sector Panel Antenna Includes antenna, mounting bracket 3CWE496*

3Com 6-Foot Antenna Cable 3CWE480

3Com 20-Foot Antenna Cable 3CWE481

3Com 50-Foot Antenna Cable 3CWE482

*Available only in the Americas.

3COM OFFERS TRAINING FOR THIS PRODUCT. SEE PAGE 13-7.

For more information, call your local reseller or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Wireless and Mobile Products 12-10 02/30/02

3Com® Wireless Ethernet Client Bridge

Wireless Network Access for Devices with an Ethernet or Serial Port

3Com Wireless Ethernet Client Bridge

Want wireless network connections for your desktop or notebook PC or ORDERING INFORMATION any device with a serial port? Don’t have an available PC Card or PCI card ® 3Com Wireless Ethernet Client Bridge slot? Look no further than our wireless Ethernet client bridge. The 3Com For Canada and the U.S. 3CWE820A-US Wireless Ethernet Client Bridge acts as a wireless LAN interface for any Ethernet or serial-enabled device. When used in conjunction with a 3Com wireless LAN PC Card or any other Wi-Fi–certified PC Card, it gives you simple, flexible wireless network connections for desktop and notebook PCs, printers, scanners, and more.

• Delivers effortless wired-to-wireless bridging to any device equipped with an 3COM ON THE WEB RJ-45 Ethernet port or serial connector • The Windows/Linux configuration utility quickly and easily walks you through the initial one-time setup • Offers flexible connections for multiple devices through an Ethernet port, at One URL, www.3com.com, takes you to connection speeds up to 11 Mbps, or through a serial connector at speeds a wealth of information about 3Com up to 115.2 Kbps products, solutions, and support. • Supporting virtually all Wi-Fi–certified PC Cards, this bridge is interoperable with wireless LAN products from other vendors Here you can view product details, download data sheets, register a product, and • When used in conjunction with 3Com wireless LAN PC Cards and access points, you’ll get features like extended roaming, dynamic rate shifting, load find out how to use proven 3Com tech- balancing, and 40- and 128-bit WEP encryption nologies to build a network that best fits your needs. You can also get the latest PRODUCT HIGHLIGHTS information about support tools, consulting, training, and other 3Com offerings. Wireless 802.11b Ethernet Plus, if you're located in the U.S. or Media Interface Ethernet: RJ-45 10BASE-T Canada you can order select 3Com prod- Serial: RS-232, up to 115.2 Kbps ucts directly from our website. LAN Speeds 1, 2, 5.5, 11 Mbps

Drivers No drivers needed

Standards Support IEEE 802.11b High Rate; IEEE 802.11 (direct sequence mode only); WECA Wi-Fi

Operating Distance Up to 100 meters (328 feet)

System Requirements RJ-45 Ethernet port or serial connector, any Wi-Fi–certified PC Card

Management Windows/Linux configuration utility, serial, Telnet

Package Contents Bridge, snap-on mounting bracket, power supply with cord (USB connector only), Ethernet cable, installation CD with user’s guide and configuration software, quick start guide

Service and Support For worldwide information, see Section 13 or visit www.3com.com; see Appendix C for product warranty details

For more information, call your local reseller or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Wireless and Mobile Products 12-11 02/30/02 TECHNOLOGY FROM 3COM 3Com Mobile Software

Connect with Ease—Anytime, Anywhere

Mobile Connection Manager Bluetooth Connection Manager

York New office ork netw Bluetooth access point Printer

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• Ensure easy remote connec- Employees need easy connections from any- Wireless Connection Manager tions from the office, at where—basically, they need universal con- Configuring notebooks to switch between remote sites, or on the road nectivity. 3Com Mobile Software delivers modems in PC Cards and those in GSM/ • Configure wireless connec- universal mobile and wireless connections, CDMA wireless handsets has been challeng- tions by clicking a mouse whether they’re in the office, at a remote site, ing, to say the least. Not anymore. 3Com or in a hotel or airport. When nomadic • Increase user and IT staff Wireless Connection Manager, included on productivity employees need to reconfigure their connec- GSM/CDMA-enabled 3Com LAN+modem PC tions, they just click a mouse to access Cards, senses when users connect a GSM/ • Manage Bluetooth personal e-mail, print locally, or jump on the Internet. area networks with ease CDMA handset to their 3Com PC Card, and That saves your users time, and your compa- automatically configures the notebook for • Effortlessly configure your ny money. the connection. Users don’t lift a finger. GSM/CDMA handset and When a user finishes with a wireless connec- PC Card modem Mobile Connection Manager tion, Wireless Connection Manager reconfig- At each new location, traveling employees ures the notebook to the PC Card modem must reconfigure their system with a mind- with standard phone lines. numbing array of dial strings, IP settings, VPN connections, DNS entries, gateways, Bluetooth Connection Manager and general networking profiles. As a result, Bluetooth™ connectivity keeps users in the traveling employees need extensive—and know and simplifies their life. But managing ® expensive—help-desk assistance. 3Com “spontaneous” connections can be quite Mobile Connection Manager makes all that cumbersome. 3Com’s Bluetooth Connection go away. Manager feature, which comes standard with This powerful tool simplifies mobile and 3Com wireless Bluetooth devices, changes all wireless connectivity, yet boosts producti- that. It automatically discovers other vity. Quickly create configuration profiles for Bluetooth devices within range, plus other every remote-office and wireless LAN and resources and services available. You can also dial-up server. Distribute configurations as select the devices, resources, and services predefined icons—all your workers need to you want to engage with point-and-click know is their current location. If their loca- ease. tion changes, they click on the proper icon for the new location, and configuration is Effortless Mobile and Wireless automatic and dependable. Plus, profiles can Connections be saved as read-only files or as default set- 3Com Mobile Software exemplifies our com- tings to ensure they won’t be tampered with. mitment to universal connectivity, delivering on-demand access—anytime, anywhere— with little or no human assistance.

3COM BUYER’ S GUIDE March 2002 Wireless and Mobile Products 12-12 02/30/02

3Com® AirConnect® 11 Mbps Wireless LAN Solution

Connectivity When and Where You Need It

3Com AirConnect 11 Mbps Wireless LAN Solution

The 3Com® AirConnect® 11 Mbps wireless LAN solution provides large to midsize organizations with simple, reliable, manageable network access when and where they need it. The access point (a wireless hub) works as a bridge between the wired Ethernet backbone and the wireless LAN. It works with the 3Com AirConnect 11 Mbps Wireless LAN PC Card for notebook PCs and the PCI card for desktop PCs to provide seamless, real- time network access. Setup is simple with a Site Survey Utility and PowerBASE-T module, which help determine where to place the access points and let you run the wireless LAN over existing cable, saving time and money.

• Delivers speeds of up to 11 Mbps and supports up to 63 simultaneous users at distances of up to 100 meters (328 feet) • Provides reliability with dynamic rate shifting; automatically adjusts connection speeds to compensate for signal strength, radio-frequency interference, and the number of system users • Offers superb mobility with Dynamic Host Configuration Protocol (DHCP) support and extended roaming, which lets users move from building to building or across IP subnets without losing their connections • Standards-based interoperability: all products comply with IEEE 802.11b at 1, 2, 5.5, and 11 Mbps; they offer backward compatibility with the 802.11 DS standard at 1 and 2 Mbps, interoperating with other Direct Spread Spectrum products • Delivers multiple layers of security, including spread spectrum signaling, access control lists, domain identification, authentication, and 40- and 128-bit encryption

PRODUCT HIGHLIGHTS

Wireless 802.11b Ethernet Media Interface Wi-Fi, Ethernet

Bus Type 16-bit (PC Card); 32-bit PCI (NIC)

LAN Speeds 1, 2, 5.5, and 11 Mbps

Drivers Windows XP, Windows Me, Windows 2000, Windows 98, Windows 98 SE, Windows 95B, Windows CE 2.11 and 3.0, Windows NT 4.0

Protocol Support TCP/IP, IPX/SPX, NetBEUI, DHCP

Operating Distance Up to 100 m (328 ft)

System Requirements Notebook PC with 16-bit PC Card slot or desktop PC with 32-bit PCI card slot running Windows Me, Windows 2000, Windows 98, Windows 95, Windows NT 4.0

Management 3Com Mobile Connection Manager; web-based (http), Telnet-, serial, PPP-, SNMP-compatible tools; AirConnect status monitor

Service and Support For worldwide information, see Section 13 or visit www.3com.com; see Appendix C for product warranty details

For more information, call your local reseller or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Wireless and Mobile Products 12-13 02/30/02

3Com AirConnect 11 Mbps Wireless LAN Solution, continued

3Com AirConnect 11 Mbps Wireless ORDERING INFORMATION

LAN Access Point 3Com AirConnect 11 Mbps Wireless The 3Com AirConnect 11 Mbps Wireless LAN Access Point is a wireless LAN Access Point Includes access point, power adapter, hub that acts as a bridge between the Ethernet backbone of a wired net- PowerBASE-T module, mounting bracket, work and a wireless client. Typically affixed to a ceiling or wall, the power cables, null modem serial cable, AirConnect access point sends and receives data from up to 63 simultane- installation CD-ROM with Site Survey Utility, Hyper Terminal script, online documenta- ous users (with AirConnect PC Card–equipped desktop PCs or PCI tion, quick start guide 3CRWE74796B card–equipped notebook PCs) within a radius of 100 meters (328 feet). The AirConnect access point features built-in diagnostics and power-up self- 3Com AirConnect PowerBASE-T Module check, upgradable firmware, antenna diversity, and support for Telnet, Spare; includes PowerBASE-T module, documentation 3CWE411A TFTP, and SNMP. Each includes a PowerBASE-T module, a feature that saves you time and money by supplying the access point with both data 3Com AirConnect Access Point connectivity and PC power over the existing single 10BASE-T cable. Power Supply Spare; includes power supply, • An integrated web server lets administrators access and set configuration documentation 3CWE414A parameters, monitor performance, and run diagnostics from any web 3Com AirConnect Access Point browser Mounting Bracket • Load balancing automatically switches users to the best available access Spare; includes mounting bracket, mount- point—ensuring uninterrupted access and optimum data rates ing screws, documentation 3CWE412A • Multiple layers of security: spread spectrum signaling, access control lists, domain identification, authentication, and options for 40- and 128-bit encryption keys and RC4 algorithm • Compliance with IEEE 802.11b at 1, 2, 5.5, and 11 Mbps for complete standards-based interoperability

3Com AirConnect 11 Mbps Wireless LAN PC Card The 3Com AirConnect 11 Mbps Wireless LAN PC Card opens a new era of mobility for your enterprise network. The PC Card, a 16-bit, 5-volt, Type II PC Card, works with any Wi-Fi–certified access point, giving your workforce seamless connectivity to the network throughout the entire campus. Without making a physical connection, users can travel between offices or buildings and still stay connected. This wireless LAN PC Card also lets users create a point-to-point or point-to-multipoint ad hoc network environment without the need for an access point. This feature lets users share files, presentations, and information without connecting to a network backbone.

• Automatically switches to the best available access point when there is 3Com AirConnect 11 Mbps Wireless LAN PC Card congestion or a weak signal, helping to ensure uninterrupted access to network services and optimum data rates • Extended roaming lets users travel anywhere on the enterprise campus without losing their network connections ORDERING INFORMATION • Low power consumption: supports the Power Save Protocol (PSP) and can 3Com AirConnect 11 Mbps Wireless also be turned off in the PC Card slot to conserve battery life LAN PC Card Includes PC Card; CD-ROM with all drivers, installation, diagnostics software, and online documentation; access point, quick start guide 3CRWE73796B

For more information, call your local reseller or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Wireless and Mobile Products 12-14 02/30/02

3Com AirConnect 11 Mbps Wireless LAN Solution, continued

3Com AirConnect 11 Mbps Wireless PCI Card The 3Com AirConnect 11 Mbps Wireless PCI Card gives you the option of setting up additional PC workstations without the time and expense of installing new wiring. It’s an excellent solution for temporary training areas, education environments, new office spaces, and even at home— where pulling Category 5 cable is time consuming and costly.

• Automatically switches to the best available access point when there is con- 3Com AirConnect 11 Mbps Wireless PCI Card gestion or a weak signal, helping to ensure uninterrupted access to network services and optimum data rates • The included CD-ROM provides drivers, installation software, diagnostic ORDERING INFORMATION applications, and documentation • Set up the card in minutes with easy-to-use installation software and quick 3Com AirConnect 11 Mbps Wireless start guide PCI Card Includes PCI card, CD-ROM with all drivers, installation, diagnostics software, and online documentation; quick start guide 3CRWE777A

For more information, call your local reseller or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Wireless and Mobile Products 12-15 - 02/30/0212/14/01 TECHNOLOGY FROM 3COM Simple, Reliable Connectivity Options

For Airports, Conference Rooms, Remote Offices, and Hard-to-Wire Locations

bps 11 M 3Com N Wireless LA Access Point 8000

Notebook

Desktop

Notebooks Desktops

Instead of filling your building with holes and wires, set up a 3Com 11 Mbps wireless LAN, and take the work out of networking.

• Simple wireless access With wireless networking products from In the Conference Room while waiting in an airport 3Com, you’ll have access to network You’re sitting in a conference room and need lounge resources and just about any other informa- to include a colleague in the meeting by • Wireless LAN connections tion you might need. Here are typical exam- phone. No problem. The conference room is while sitting in a confer- ples of connectivity: equipped with a Bluetooth access point. To ence room get your colleague’s phone number, you For a Hard-to-Wire Location • Wired or wireless access at access the company address book from the remote offices Your family business has operated out of the corporate server using your Bluetooth hand- same building for nearly a century. You’ve held. Or you’re in the middle of a meeting, • Easy, cost-effective installa- also been using the same network for what tion for hard-to-wire loca- and need the latest sales forecast. Instead of seems like a century. It’s time to upgrade. tions leaving the meeting, you can download it But how can you install a network without from the corporate file server using your drilling holes and running cables? Enter Bluetooth-enabled notebook. 3Com wireless LAN products. When you go wireless with 3Com, you don’t have to worry At a Remote Office about punching holes in your historic build- Your home office is set up with a wireless ing. Plus, you’ll enjoy all the advantages of a network, but you often travel to wired wired network. remote offices and need network access there. All you have to do is get out your At the Airport 3Com LAN+modem PC Card and slide it into While confirming your seat and digital your notebook. With 3Com Mobile ™ boarding pass with your Blootooth note- Connection Manager, you’re configured and book connecting to a Bluetooth access point ready to go with a click of the mouse. Check in the airport terminal, you learn that your e-mail, print locally, or jump on the Internet flight is delayed. You e-mail the hotel and without having to worry about calling the rental car agency about the schedule change. help desk. Wired or wireless, 3Com makes While waiting, you review key documents your network connection easy. and discover that an attachment is missing, so you dial up the company LAN using a Bluetooth mobile phone, and download the missing document.

3COM BUYER’ S GUIDE March 2002 Wireless and Mobile Products 12-16 02/30/02

3Com® Wireless Bluetooth™ Solution

Simple Solutions for Personal Connectivity and Information Access

The 3Com Wireless Bluetooth solution lets you connect a variety of devices in a personal area network.

For spontaneous wireless connections between PCs, handhelds, mobile phones, and many other devices, choose the 3Com® wireless Bluetooth™ product family. Leveraging the Bluetooth standard supported by more than 2,000 companies, 3Com wireless Bluetooth products offer a unique combination of flexibility and security, and they’re easy to set up and use. Simply put, they keep you connected on a personal level.

• 3Com wireless Bluetooth cards can interoperate with third-party access points and USB adapters, and vice versa • Low-power, low-cost, radio-based Bluetooth wireless technology replaces cable connections between personal devices, providing untethered information access • Provides spontaneous connection and interoperation between notebook and desktop computers, handhelds, mobile phones, access points, printers, and other Bluetooth devices • 3Com, as one of the nine promoter companies within the Bluetooth SIG and a key contributor to the Bluetooth specification, ensures product compatibility • Our Bluetooth solution combines inherent Bluetooth interoperability features with superior connection management capabilities and intuitive interfaces

PRODUCT HIGHLIGHTS

Wireless Bluetooth Speeds Up to 1 Mbps

Protocol Support Bluetooth V1.1–compliant

Operating Distance Up to 10 meters (33 feet) between client devices

Radio Standards USA: CFR 47 FCC Part 15.207, 15.209, 15.247, and 15.249 Compliance Canada: GL 36 Europe: ETS 300–328

Management Bluetooth Connection Manager

Service and Support For worldwide information, see Section 13 or visit www.3com.com; see Appendix C for product warranty details

For more information, call your local reseller or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Wireless and Mobile Products 12-17 02/30/02

3Com Wireless Bluetooth Solution, continued

3Com Wireless Bluetooth PC Card The 3Com Wireless Bluetooth PC Card provides reliable, easy-to-use wireless connectivity between Bluetooth devices such as notebooks, handhelds, mobile phones, and printers. With a wireless range of 10 meters (33 feet), the PC Card is ideal for convenient Bluetooth connectivity. Its innovative XJACK® antenna retracts into the card for safe transport. Bluetooth Connection Manager software allows autodiscovery of devices, resources, and services, providing an easy way to detect and manage Bluetooth personal area networking. The PC Card is fully software- and firmware- 3Com Wireless Bluetooth PC Card upgradable to ensure complete compliance with Bluetooth standards as they continue to be defined.

• Drag-and-drop file transfer provides effortless information sharing and col- ORDERING INFORMATION laboration 3Com Wireless Bluetooth PC Card • XJACK antenna pops out for clear reception, then retracts for safety and Includes PC Card with XJACK antenna; convenience CD-ROM containing documentation, • Simple installation provides working connections just minutes out of the Bluetooth Connection Manager; box quick start instructions 3CRWB6096

3Com Wireless Bluetooth USB Adapter The 3Com Wireless Bluetooth USB Adapter delivers wireless connectivity for desktop and notebook PCs, enabling communication between Bluetooth-enabled devices. The adapter uses the industry-standard USB connection plug, facilitating fast, simple wireless networking with a wide range of devices. It’s fully software- and firmware-upgradable to help ensure complete compliance with Bluetooth standards as they continue to be defined.

• 10-meter (33-foot) range connects the host system to nearby notebooks, handhelds, mobile phones, access points, and other Bluetooth devices in ad 3Com Wireless Bluetooth USB Adapter hoc personal networks • Drag-and-drop file transfer provides effortless information sharing and col- laboration ORDERING INFORMATION • Bluetooth Connection Manager provides autodiscovery of devices, 3Com Wireless Bluetooth USB Adapter resources, and services, making Bluetooth networking even easier Includes adapter; CD-ROM containing autoinstallation software, documentation, Bluetooth Connection Manager; quick start instructions 3CREB96

For more information, call your local reseller or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Wireless and Mobile Products 12-18 02/30/02 TECHNOLOGY FROM 3COM Budget-Friendly PC Cards

Simplicity and Value for Small Offices and Home Users

e Hom

itory ith Dorm Notebook w broadband access ith Notebook w 56K analog access Small Office LAN

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Internet p Deskto Printer

Hub

Cable or odem DSL m 3Com OfficeConnect PC Cards are an affordable way to gain fast, reliable, and simple mobile Server connections at home, from the road, or from your small office.

• Reliable, high-performance Small-office users, students, and home users work with local phone systems anywhere in connections that don’t need fast, reliable, and simple mobile con- the world. Just select a country’s flag or require management nections. Trouble is, their budget doesn’t name, and you’re ready to connect. • Autoinstallation software always match their connectivity needs. and straightforward design That’s why 3Com designed a line of afford- High-Speed Broadband Access simplify configuration and able, easy-to-use mobile connectivity solu- Dialing in from home or the road with a operation for users who tions that don’t require management. PC Card modem is an easy, flexible way to don’t have the benefit of a stay mobile and connected. However, with full IT support staff Simplicity broadband access becoming so popular these • High-speed Internet access Life’s complicated enough these days. Do days, you might want to access the Internet through cable or DSL you really need mobile networking to make with a cable or DSL modem. Here’s some- modems it more so? Our 3Com® OfficeConnect® thing you should know: most high-speed PC Cards take the guesswork out of installa- broadband modems require an Ethernet tion and configuration. In fact, they’re so interface. easy to set up, you’ll be networking with That’s why you should consider our multiple PCs, printers, and Internet connec- OfficeConnect LAN+56K* modem PC tions in minutes—wherever you go. Cards—even if you’re not yet running a network. These versatile PC Cards provide solid Great Performance, Great Price 56K analog dial-up connections, Ethernet With 3Com OfficeConnect PC Cards, simplic- access to broadband modems, and trusted ity and economy doesn’t mean sacrificing connections to 10 and 100 Mbps Ethernet power. These versatile cards bring the indus- networks. So any way you look at it, you’re try-leading performance and reliability of covered. proven 3Com technology to small business users, home users, and students. Choose the Best OfficeConnect Enjoy full-duplex operation at both 10 PC Card for Your Needs and 100 Mbps. These PC Cards increase LAN Our family of OfficeConnect PC Cards offers throughput by simultaneously sending and a wide range of choices to match your receiving data. Plus, our global modem- mobile lifestyle. Pick a LAN or LAN+56K equipped PC Cards take advantage of global modem PC Card for the connections Exclusive Line Probing technology to maxi- you want. Match a 32-bit CardBus or 16-bit mize connection speed and maintain your PC Card to your notebook’s slot type. And connections—even when line conditions are choose among an XJACK® connector, inte- at their worst. And WorldPort® country grated connectors, or cables. selection software sets up your PC Card to

* Capable of receiving downloads at up to 56 Kbps and sending at up to 31.2 Kbps. Actual download speeds you experience may be lower due to varying line conditions. Maximum download speeds in Canada and the U.S. are limited to 53K, due to regulatory limits on power output. Requires compatible analog phone line and server equipment. See www.3com.com/56K/ for details.

3COM BUYER’ S GUIDE March 2002 Wireless and Mobile Products 12-19 02/30/02

3Com® 10/100 Mbps LAN+56K Modem PC Cards

Simultaneous LAN and 56K Modem Access

3Com 10/100 LAN+56K Global Modem Type III PC Card, 3Com 10/100 LAN+56K Global Modem CardBus Type III PC Card, 3Com Megahertz 10/100 LAN+56K Global Modem CardBus PC Card with Autosensing XJACK Connector, 3Com OfficeConnect 10/100 LAN+56K Global Modem CardBus PC Card with Autosensing XJACK Connector

3Com® 10/100 Mbps LAN+56K* modem PC Cards help you stay informed and in touch by providing high-performance, reliable, and simple-to-man- YOUR FREE UPGRADE age connections—at the office, at home, or from the road. These highly TO V.92/V.44 versatile PC Cards offer best-of-class LAN and modem features in one convenient package. Equally important, they’re incredibly easy to use.

• Parallel Tasking® performance† overlaps processing tasks and adjusts inter- 3Com LAN+56K modem PC Cards are rupt timing to deliver high throughput; 10/100 LAN versions feature Nway software-upgradable, so you can easily 10/100 autonegotiation for simple migration to Fast Ethernet step up to V.92/V.44 modem perfor- • Exclusive Line Probing technology cuts through poor line conditions to provide high modem throughput and reliable V.90 56K connections mance as soon as these new standards • 3Com Mobile Connection Manager† simplifies remote LAN and dial-up con- become available. With V.44 compres- nections, and Wireless Connection Manager automatically configures your sion, you’ll browse the web and transfer notebook for GSM/CDMA wireless access data with 20 to 60 percent higher • Autosensing XJACK® connector (available on models 3CXFEM656C and throughput. Plus, higher upstream speeds 3CXSH654B) handles both LAN and modem connections, automatically let you send e-mail attachments and sensing the appropriate link and illuminating to display connection status transfer files at up to 48 Kbps rather than • Type III PC Cards with integrated LAN and modem connectors work the same way as an ordinary phone jack 31.2 Kbps. • 3Com OfficeConnect® PC Cards provide simple, affordable connections to Quick Connect remembers the line condi- students and small- or home-office users who don’t require enterprise man- tion of the last number called, and uses ageability this information to reduce reconnection time. In addition, a new modem-on-hold *Capable of receiving downloads at up to 56 Kbps and sending at up to 31.2 Kbps. Actual download speeds you experience may be lower due to varying line conditions. Maximum download speeds in Canada and the U.S. are lim- feature means you won’t miss calls when ited to 53K, due to regulatory limits on power output. Requires compatible analog phone line and server equipment. See www.3com.com/56k/ for details. you’re on a single line. To get this free †Not available on 3Com OfficeConnect PC Cards. upgrade, visit www.3com.com.

LAN+56K Modem PC Card Feature Comparison

3CXFEM656C 3C3FEM656C 3C3SH654B 3CXSH654B 3CCFEM556B 3C3FEM556C Page 12-21 Page 12-22 Page 12-23 Page 12-24 Page 12-25 Page 12-26 Autosensing XJACK Connector (RJ-11 and RJ-45) •• Cabled and Modem Connector • Cabled and LAN Connector •• Integrated Connectors •• • Parallel Tasking II Performance •• Direct-Connect Cellular •• 3Com Wireless Connection Manager •• Free Software Upgrade to V.92/V.44 •••• ISDN Upgradability in Europe •• Windows XP‡/Me/2000/98/95/NT 4.0 ••••••

All 3Com LAN+56K modem PC Cards feature V.90 technology, Digital Line Guard, Exclusive Line Probing technology, full-duplex operation, guaranteed compatibility, hot-swapping, Intelligent Auto Install, Lifetime Limited warranty, major network drivers, Nway 10/100 autonegotiation, Parallel Tasking performance, smart battery saver, simultaneous LAN and modem operation, status lights, and worldwide connections using WorldPort® software.

‡For Windows XP driver availability, visit www.3com.com. LEARN MORE ABOUT 3COM MOBILE CONNECTION MANAGER SOFTWARE ON PAGE 12-40.

For more information, call your local reseller or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Wireless and Mobile Products 12-20 02/30/02

3Com 10/100 Mbps LAN+56K Modem PC Cards, continued

3Com Megahertz® 10/100 LAN+56K Global Modem CardBus PC Card with Autosensing XJACK® Connector Want high-speed LAN and WAN access at any time from virtually anywhere without cable-carrying problems? Get the 3Com Megahertz® 10/100 LAN+56K* Global Modem CardBus PC Card. This advanced PC Card includes industry-leading LAN and modem technologies that help it deliver 41 percent faster LAN throughput and 23 percent greater modem throughput than Xircom’s RealPort RBEM56G-100†. And it’s more affordable, too. Our autosensing XJACK connector eliminates the need to carry LAN or modem cables. And in Europe, you can even add ISDN.

• Parallel Tasking II performance overlaps tasks for increased 10/100 Mbps LAN throughput, improving application performance and lowering CPU utilization 3Com Megahertz 10/100 LAN+56K Global Modem • Autosensing XJACK connector automatically handles both LAN (RJ-45) and CardBus PC Card with Autosensing XJACK WAN (RJ-11) connections and illuminates to display connection status, with Connector no extra cables or connectors to carry or lose • Wireless Connection Manager software automatically senses when you connect to or disconnect from select GSM/CDMA wireless handsets or analog ORDERING INFORMATION phone lines, then sets up the proper connection for you 3Com Megahertz 10/100 LAN+56K • 3Com Mobile Connection Manager software lets you easily connect at mul- Global Modem CardBus PC Card with tiple locations with preconfigured dial-up and LAN connections Autosensing XJACK Connector • Free upgrade to V.92 and V.44 for higher upstream speeds, increased data Includes autosensing XJACK connector compression, call waiting, and quicker connection time (RJ-45/RJ-11) and LAN cable with RJ-45 connector For the Americas PRODUCT HIGHLIGHTS Single PC Card 3CXFEM656C ‡ Ethernet, Fast Ethernet, 56 Kbps V.90 Twenty-pack 3CXFEM656C-020 ‡ Media 10BASE-T and 100BASE-TX One-hundred-pack 3CXFEM656C-100 For Asia/Pacific Rim Modem Speeds Downloads up to 56 Kbps* with V.90 technology, V.34+ Single PC Card 3CXFEM656C-AP Connector Autosensing XJACK connector (RJ-45 and RJ-11) For Europe Single PC Card 3CXFEM656C-EU§ Software Drivers See page 12-41 for information on software drivers

System Requirements A notebook PC with a 32-bit CardBus PC Card slot 3Com 128K ISDN PC Card Upgrade Kit running Windows XP/Me/2000/98/98 SE/95 OSR 2.x (95B or for Europe 95C)/95, NT 4.0; will not work in MS-DOS shell or non- Adds ISDN access to models 3C3FEM656C, Microsoft operating systems (for Windows XP driver availability, 3CXFEM656C; includes dongle, visit www.3com.com) cable, documentation 3CISDN1

Management SNMP-manageable, 3Com Mobile Connection Manager ‡Without RJ-45 extension cable; includes one manual and one software set. Package Contents PC Card with autosensing XJACK connector for RJ-11 and RJ-45 §Local telephone adapter included for France, connection, 10BASE-T/100BASE-TX cable, RJ-45 LAN extension Germany, and the United Kingdom. cable, 2.1 m (7 ft) phone cord, CD-ROM with Mobile Connection Manager, WorldPort® software, user documentation, quick start guide

Service and Support For worldwide information, see Section 13 or visit www.3com.com; see Appendix C for product warranty details GET THE MOST FROM YOUR 3COM PC CARD WITH CABLING PRODUCTS IN SECTION 1. *Capable of receiving downloads at up to 56 Kbps and sending at up to 31.2 Kbps. Actual download speeds you experience may be lower due to varying line conditions. Maximum download speeds in Canada and the U.S. are limited to 53K, due to regulatory limits on power output. Requires compatible analog phone line and server equipment. See www.3com.com/56k/ for details. †Henderson Communications Laboratories independent testing, February 2001.

For more information, call your local reseller or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Wireless and Mobile Products 12-21 02/30/02

3Com 10/100 Mbps LAN+56K Modem PC Cards, continued

3Com 10/100 LAN+56K Global Modem CardBus Type III PC Card Whether you’re connecting to your LAN at the office or dialing in from the road, give your high-end notebook the network performance it deserves—with the 3Com 10/100 LAN+56K* Global Modem CardBus Type III PC Card. It provides fast V.90 modem downloads and excellent application performance over the LAN. You get the same great features and easy- to-use installation drivers found on model 3CXFEM656C, but with the convenience of integrated RJ-45 (LAN) and RJ-11 (modem) connectors in a Type III PC Card. Integrated connectors provide another easy way to enjoy 3Com 10/100 LAN+56K Global Modem CardBus 3Com’s superior LAN and modem connections—without carrying, and Type III PC Card with Integrated LAN and Modem possibly losing, specialized cables. Connectors

• Exclusive Line Probing technology actively navigates line impairments for faster, more reliable V.90 56K* connections—even under the worst phone ORDERING INFORMATION line conditions 3Com 10/100 LAN+56K Global Modem • Parallel Tasking II performance overlaps tasks for increased 10/100 Mbps CardBus Type III PC Card LAN throughput, improving application performance and lowering CPU uti- Includes integrated LAN (RJ-45) and lization modem (RJ-11) connectors • 3Com Mobile Connection Manager simplifies remote LAN and dial-up con- For the Americas nections, and Wireless Connection Manager automatically configures your Single PC Card 3C3FEM656C notebook for GSM/CDMA wireless access Twenty-pack 3C3FEM656C-020 • Free upgrade to V.92 and V.44 for higher upstream speeds, increased data For Europe compression, call waiting, and quicker connection time Single PC Card 3C3FEM656C-EU

3Com 128K ISDN PC Card Upgrade Kit PRODUCT HIGHLIGHTS for Europe Adds ISDN access to models 3C3FEM656C, Ethernet, Fast Ethernet, 56 Kbps V.90 3CXFEM656C; includes dongle, Media 10BASE-T and 100BASE-TX cable, documentation 3CISDN1

Modem Speeds Downloads up to 56 Kbps* with V.90 technology, V.34+

Connectors Integrated RJ-45 LAN and RJ-11 modem connectors

Software Drivers Windows XP, Windows Me, Windows 2000, Windows 98/98 SE NDIS 5.0, Windows 95 OSR 2.x (95B and 95C), Windows NT 4.0 WHICH PC CARD: System Requirements Two Type II PC Card slots or a single Type III slot; 32-bit CardBus TYPE II OR TYPE III? notebook PC running Windows XP/Me/2000/98/98 SE/95 OSR 2.x (95B or 95C)/95/NT 4.0; will not work in MS-DOS shell or non-Microsoft operating systems (for Windows XP driver availability, visit www.3com.com) 3Com offers two PC Card form factors that don’t require special cables. Type II Management SNMP-manageable, DMI 2.0, 3Com Mobile Connection cards are available with 3Com’s patented Manager XJACK connector and require a single Package Contents PC Card with integrated connectors; RJ-45 LAN extension cable; Type II PC Card slot. Our Type III PC Cards RJ-11 modem extension cable; CD-ROM with WorldPort software, autoinstallation software, user documentation, and with integrated LAN and modem connec- more; quick start guide tors also provide cableless operation. The Type III form factor uses both of your ver- Service and Support For worldwide information, see Section 13 or visit www.3com.com; see Appendix C for product warranty details tically stacked Type II PC Card slots, or a single Type III slot. Whichever type you choose, 3Com’s advanced technologies *Capable of receiving downloads at up to 56 Kbps and sending at up to 31.2 Kbps. Actual download speeds you will keep you calm and connected. experience may be lower due to varying line conditions. Maximum download speeds in Canada and the U.S. are limited to 53K, due to regulatory limits on power output. Requires compatible analog phone line and server equipment. See www.3com.com/56k/ for details.

For more information, call your local reseller or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Wireless and Mobile Products 12-22 02/30/02

3Com 10/100 Mbps LAN+56K Modem PC Cards, continued

3Com OfficeConnect® 10/100 LAN+56K Global Modem CardBus Type III PC Card Our 3Com OfficeConnect® 10/100 LAN+56K* Global Modem CardBus Type III PC Card makes staying connected easy on your mind and your budget. Count on this affordable PC Card to deliver fast, reliable, simple connections—whether you’re working at home, at school, or at the office. CardBus architecture delivers true 100 Mbps network performance, while Exclusive Line Probing technology helps ensure fast, reliable modem connections. Plus, 3Com’s patented integrated RJ-45 and RJ-11 connectors mean you’ll never have to carry extra cables again. Whether you’re dialing up over regular phone lines or accessing the Internet through a cable or 3Com OfficeConnect 10/100 LAN+56K Global DSL modem, this versatile PC Card keeps you connected. Modem CardBus Type III PC Card

• Extremely easy to install, configure, and use • Full-duplex operation lets you simultaneously send and receive data ORDERING INFORMATION • Exclusive Line Probing technology helps ensure fast, reliable analog modem connections—even when line conditions are poor new! 3Com OfficeConnect 10/100 LAN+56K Global Modem CardBus Type III PC Card • Low power consumption preserves battery life and minimizes heat, enabling Includes CardBus PC Card with integrated you to work longer without interruption LAN (RJ-45) and modem (RJ-11) connectors, CD-ROM with autoinstallation soft- • Easily upgrade to V.92 and V.44 for higher upstream speeds, quicker con- ware and user’s guide 3C3SH654B nection times, and call waiting • Enjoy guaranteed compatibility with all notebooks equipped with CardBus slots that comply with the PC Card standard • This affordable PC Card is designed for students, small offices, and home- office users; if you need enterprise management, consider 3Com or 3Com FOR A COMPLETE LIST OF Megahertz PC Cards 3COM OFFICECONNECT PRODUCTS, SEE APPENDIX A.

PRODUCT HIGHLIGHTS

Ethernet, Fast Ethernet, 56 Kbps V.90 Media 10BASE-T and 100BASE-TX

Modem Speeds Downloads up to 56 Kbps* with V.90 technology, V.34+ 3COM ON THE WEB

Connectors 3Com patented integrated connectors (RJ-45 and RJ-11)

Software Drivers Windows XP/Me/2000/98/98 SE/95 OSR 2.x/NT 4.0 One URL, www.3com.com, takes you to System Requirements 32-Bit CardBus notebook PC with two vertically stacked PC Card slots or a single Type III PC Card slot, Windows XP/Me/2000/ a wealth of information about 3Com 98/98 SE/95 OSR 2.x (95B or 95C/95/) NT 4.0 products, solutions, and support. Package Contents CardBus PC Card, CD-ROM with autoinstallation software and Here you can view product details, down- user’s guide load data sheets, register a product, and Service and Support For worldwide information, see Section 13 or visit find out how to use proven 3Com tech- www.3com.com; see Appendix C for product warranty details nologies to build a network that best fits your needs. You can also get the latest *Capable of receiving downloads at up to 56 Kbps and sending at up to 31.2 Kbps. Actual download speeds you experience may be lower due to varying line conditions. Maximum download speeds in Canada and the U.S. are lim- information about support tools, consult- ited to 53K, due to regulatory limits on power output. Requires compatible analog phone line and server equipment. See www.3com.com/56k/ for details. ing, training, and other 3Com offerings. Plus, if you're located in the U.S. or Canada you can order select 3Com products directly from our website.

For more information, call your local reseller or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Wireless and Mobile Products 12-23 02/30/02

3Com 10/100 Mbps LAN+56K Modem PC Cards, continued

3Com OfficeConnect 10/100 LAN+56K Global Modem CardBus PC Card with Autosensing XJACK Connector No matter where business takes you, the 3Com OfficeConnect 10/100 LAN+56K* Global Modem CardBus PC Card with Autosensing XJACK Connector makes staying connected easy. Whether you’re working at home, at school, or at the office, this card provides fast, reliable, simple connections. CardBus architecture delivers true 100 Mbps network performance, while Exclusive Line Probing technology helps ensure faster, more reliable modem connections. Plus, the autosensing XJACK connector means you’ll never have to carry extra cables again. So, whether you’re dialing up over regular phone lines, accessing the corporate LAN, or connecting through a cable or DSL modem, this versatile PC Card is the answer. 3Com OfficeConnect 10/100 LAN+56K Global Modem CardBus PC Card with Autosensing XJACK Connector • Extremely easy to install, configure, and use • Full-duplex operation lets you simultaneously send and receive data • Exclusive Line Probing technology helps ensure fast, reliable analog modem ORDERING INFORMATION connections—even when line conditions are poor • Low power consumption preserves battery life and minimizes heat, enabling new! 3Com OfficeConnect 10/100 LAN+56K Global Modem CardBus PC Card with you to work longer without interruption Autosensing XJACK Connector • Easily upgrade to V.92 and V.44 for higher upstream speeds, quicker con- Includes CardBus PC Card, RJ-11 modem nection times, and call waiting cable, CD-ROM with autoinstallation software and user’s guide 3CXSH654B • Enjoy guaranteed compatibility with all notebooks equipped with CardBus slots that comply with the PC Card standard • This affordable PC Card is designed for students, small offices, and home- office users; if you need enterprise management, consider 3Com or 3Com Megahertz PC Cards

FOR A COMPLETE LIST OF PRODUCT HIGHLIGHTS 3COM OFFICECONNECT PRODUCTS, SEE APPENDIX A. Ethernet, Fast Ethernet, 56 Kbps V.90 Media 10BASE-T and 100BASE-TX

Modem Speeds Downloads up to 56 Kbps* with V.90 technology, V.34+

Connector Autosensing XJACK connector (RJ-45 and RJ-11) LEARN WHY 3COM OFFICECONNECT Software Drivers Windows XP/Me/2000/98/98 SE/95 OSR 2.x/NT 4.0 PC CARDS PROVIDE AFFORDABLE, System Requirements Notebook PC with 32-Bit CardBus slot running Windows EASY-TO-USE ACCESS FOR XP/Me/2000/98/98 SE/95 OSR 2.x (95B or 95C)/95/NT 4.0 STUDENTS AND SMALL- OR HOME-OFFICE USERS Package Contents CardBus PC Card with autosensing XJACK connector, RJ-11 modem cable, CD-ROM with auto-installation software and ON PAGE 12-19. user’s guide

Service and Support For worldwide information, see Section 13 or visit www.3com.com; see Appendix C for product warranty details

*Capable of receiving downloads at up to 56 Kbps and sending at up to 31.2 Kbps. Actual download speeds you experience may be lower due to varying line conditions. Maximum download speeds in Canada and the U.S. are limited to 53K, due to regulatory limits on power output. Requires compatible analog phone line and server equipment. See www.3com.com/56k/ for details.

For more information, call your local reseller or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Wireless and Mobile Products 12-24 02/30/02

3Com 10/100 Mbps LAN+56K Modem PC Cards, continued

3Com Megahertz 10/100 LAN+56K Modem PC Cards Get solid network performance today with built-in capabilities for tomorrow. 3Com Megahertz 10/100 LAN+56K* Modem PC Cards provide fast and simple LAN+modem connectivity for 16-bit (PCMCIA) notebooks. And they work in 32-bit CardBus notebooks, too. These multifunction PC Cards offer high LAN throughput, plus industry-standard V.90 56K modem technology. Installation is virtually automatic. Digital Line Guard alerts you if you’re connecting to potentially damaging digital PBX lines. Plus, Direct-Connect Cellular (available for Canada and the U.S.) lets you easily send faxes, receive e-mail, and access data with selected cellular phones where AMPS cellular service is available.

• Patented 3Com Parallel Tasking performance support delivers higher 3Com Megahertz 10/100 LAN+56K Global Modem Ethernet and Fast Ethernet LAN throughput, and Nway 10/100 autonegotia- PC Card tion makes moving from 10 to 100 Mbps smooth, quick, and simple • Exclusive Line Probing technology cuts through poor line conditions to provide high modem throughput and reliable V.90 56K* connections ORDERING INFORMATION • WorldPort country selection software makes it easy to connect the world over (3CCFEM556B-EU only) 3Com Megahertz 10/100 LAN+56K Global Modem PC Card • Supports Windows XP, Windows 2000, Windows 98, Windows 95, Includes LAN cable with RJ-45 connector Windows 3.1x, and Windows NT 4.0 and modem cable with RJ-11 connector For Europe Single PC Card 3CCFEM556B-EU PRODUCT HIGHLIGHTS 3Com Megahertz 10/100 LAN+56K Ethernet, Fast Ethernet, 56 Kbps V.90 Modem PC Card Media 10BASE-T and 100BASE-TX Includes LAN cable with RJ-45 connector and modem cable with RJ-11 connector Modem Speeds Downloads up to 56 Kbps* with V.90 technology, V.34+ For Canada and the U.S. only Connectors 10BASE-T/100BASE-TX cable connector and modem connector Single PC Card 3CCFEM556B cable Five-pack 3CCFEM556B-005† Software Drivers See page 12-41 for information on software drivers †Includes one manual and one software set. System Requirements Notebook PC with 16-bit PC Card or 32-bit CardBus PC Card slot, 486 50 MHz or faster processor, and 8 MB RAM (16 MB for Windows NT 4.0) running Windows XP/Me/2000/98/98 SE/ 95 OSR 2.x (95B or 95C)/95/NT 4.0, or DOS (for Windows XP driver availability, visit www.3com.com)

Management SNMP-manageable, DMI 2.0, 3Com Mobile Connection Manager

Package Contents PC Card, modem connector cable, connector cable for 10BASE-T/100BASE-TX, RJ-11 phone extension cable, autoinstallation/configuration software, user documentation

Service and Support For worldwide information, see Section 13 or visit www.3com.com; see Appendix C for product warranty details

*Capable of receiving downloads at up to 56 Kbps and sending at up to 31.2 Kbps. Actual download speeds you experience may be lower due to varying line conditions. Maximum download speeds in Canada and the U.S. are limited to 53K, due to regulatory limits on power output. Requires compatible analog phone line and server equipment. See www.3com.com/56k/ for details.

For more information, call your local reseller or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Wireless and Mobile Products 12-25 02/30/02

3Com 10/100 Mbps LAN+56K Modem PC Cards, continued

3Com 10/100 LAN+56K Global Modem Type III PC Card Get faster downloads and higher throughput with a 3Com 10/100 LAN+56K* Global Modem Type III PC Card. This 16-bit PC Card offers the same features as our model 3CCFEM556B, except in a thicker Type III PC Card that includes integrated LAN and modem connectors. Plus it features support for GSM/CDMA connections and cellular capability for easy cellular access with a separately sold cable. The card includes WorldPort country selection software, providing easy configuration worldwide. Mobile Connection Manager delivers one-step configuration and connectivity.

• Patented 3Com Parallel Tasking performance support delivers higher 3Com 10/100 LAN+56K Global Modem Type III Ethernet and Fast Ethernet LAN throughput, and Nway 10/100 autonegotia- PC Card with Integrated LAN and Modem tion ensures that moving from 10 to 100 Mbps is smooth, quick, and simple Connectors

• Exclusive Line Probing technology cuts through poor line conditions to ORDERING INFORMATION provide high modem throughput and reliable V.90 56K connections 3Com 10/100 LAN+56K Global Modem • WorldPort country selection software makes connections easy the world Type III PC Card over Includes integrated RJ-45 and RJ-11 • Integrated LAN and modem connectors free you from cable-carrying modem connectors inconvenience Single PC Card for Americas 3C3FEM556C Twenty-pack 3C3FEM556C-020 PRODUCT HIGHLIGHTS

Ethernet, Fast Ethernet, 56 Kbps V.90 Media 10BASE-T and 100BASE-TX Modem Speeds Downloads up to 56 Kbps* with V.90 technology, V.34+ SET YOURSELF FREE Connectors Integrated RJ-45 LAN and RJ-11 modem connectors WITH DIRECT-CONNECT Software Drivers DOS ODI, DOS NDIS 2.0, Windows 95/Windows NT NDIS 3.0 CELLULAR and 4.0; support for Novell NetWare, Microsoft LAN Manager, Windows for Workgroups, IBM LAN Server, HP LAN Manager, Banyan VINES, Artisoft LANtastic, and other popular network Our 556 family of LAN+56K modem PC operating systems Cards (and 3Com model 3C3FEM656C) System Requirements Two Type II PC Card slots or a single Type III slot; notebook PC offer easy dial-up access with a wide vari- with 16-bit PC Card or 32-bit CardBus PC Card slot, ety of analog cellular phones. They have ` 486/50 MHz or faster processor, and 8 MB RAM running Windows Me/2000/98/98 SE/95 OSR 2.x (95B or 95C)/ Direct-Connect Cellular, so you don’t 95/NT 4.0/3.1x with Card and Socket Services v2.1 or higher, or have to buy and carry bulky external DOS (for Windows XP driver availability, visit www.3com.com) adapters or interface boxes. All you need Management SNMP-manageable, DMI 2.0, 3Com Mobile Connection is a separately sold cable. These versatile Manager PC Cards use the ETC advanced cellular Package Contents PC Card with integrated LAN and modem connectors, protocol to improve overall throughput 10BASE-T/100BASE-TX cable, RJ-45 LAN extension cable, 2.1 m (7 ft) phone cord, CD-ROM with WorldPort software and ensure the cleanest, most reliable cellular connections possible. And Cable Service and Support For worldwide information, see Section 13 or visit www.3com.com; see Appendix C for product warranty details Sensor detects whether you’re using a standard or cellular phone connection and automatically configures your PC *Capable of receiving downloads at up to 56 Kbps and sending at up to 31.2 Kbps. Actual download speeds you experience may be lower due to varying line conditions. Maximum download speeds in Canada and the U.S. are lim- Card. For GSM/CDMA support, consider ited to 53K, due to regulatory limits on power output. Requires compatible analog phone line and server equipment. See www.3com.com/56k/ for details. models 3CXFEM656C or 3C3FEM656C.

For more information, call your local reseller or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Wireless and Mobile Products 12-26 02/30/02 TECHNOLOGY FROM 3COM Secure Mobile Connections

The End-to-End Security You Need and the Performance You Want

• Onboard security coproces- Your building is locked up tight. And your processor as well as the following features sor offloads processor- network’s perimeter is guarded by a firewall. to tighten mobile security and boost perfor- intensive data encryption Think you’re protected? Think again. Your mance: from host CPU company’s network is only as secure as its • Independence from the host CPU and OS • Embedded firewall provides weakest link—and increasingly, that’s your makes this solution much less susceptible network-level firewall pro- mobile connections. to hostile code. Plus, offloading IPSec tection Broadband connections are extremely encryption from the host CPU ensures • Security policy control helps popular with telecommuters and traveling maximum platform availability and net- ensure adherence to corpo- employees. Unfortunately, these high-speed work throughput. rate security policies links are a hacker’s dream come true because • The PC Card’s centrally managed embed- they’re always on and use a known and ded firewall lets IT managers set security fixed IP address range. And the freedom and policies for each individual user. You can flexibility made possible by wireless connec- specify which applications have network tivity raises new security concerns because access, effectively blocking out rogue soft- wireless transmissions often radiate outside ware used for packet sniffing and IP their intended area, making them suscepti- address spoofing. ble to interception by hackers. Protecting Wireless Connections Making Computing Mobile and Secure 3Com’s 11 Mbps wireless LAN solutions Numerous software security options are include advanced security features to keep available today—everything from encryp- your information private during wireless tion programs to personal firewalls and transmission. They offer 40-bit and 128-bit intrusion detection systems. However, soft- encryption, user authentication, and support ware implementations are vulnerable both to for secure virtual private network (VPN) hostile code that defeats or bypasses securi- connections. Our 11 Mbps Wireless LAN ty measures, and to users who don’t adhere Access Points 8000 and 6000 (see page 12-8) to corporate security policies. go a step further with Dynamic Security Effective mobile security must be cor- Link, which generates a unique 128-bit ses- rectly implemented, tamper-resistant, and sion key each time it communicates with a not easily bypassed by malicious code. 3Com wireless PC Card or PCI card. addresses these issues with the following: Secure Your Peace of Mind • An embedded firewall that provides network-level firewall protection Trust 3Com to take the complexity out of securing mobile connections. We have more • Security policy control that helps ensure expertise in mobile connectivity and net- adherence to corporate security policies work connectivity than any other company. • An onboard security coprocessor that Our secure mobile solutions not only offer offloads processor-intensive data encryp- robust data encryption, embedded firewall tion from the host CPU protection, and security policy control, More Power to You: they’re also radically simple to manage, 3Com’s Security Processor meeting the needs of both mobile users and IT staff. The 3Com® 10/100 Secure CardBus PC Card with embedded firewall (see page 12-29) includes a dedicated onboard security

3COM BUYER’ S GUIDE March 2002 Wireless and Mobile Products 12-27 02/30/02

3Com® CardBus LAN PC Cards

High-Performance Fast Ethernet and Ethernet PC Cards

Left to right: 3Com 10/100 Secure CardBus Type III PC Card, 3Com OfficeConnect 10/100 LAN CardBus PC Card with Integrated Connector, 3Com 10/100 LAN CardBus Type III PC Card with Integrated Connector, 3Com Megahertz 10/100 LAN CardBus PC Card with XJACK Connector

Today’s 32-bit notebook PCs rival the processing power of many desktop systems. But without a high-performance LAN PC Card, your notebook EASY CONNECTION simply isn’t complete. Enjoy fast, reliable network connections with a WITH 3COM 3Com® CardBus LAN PC Card. These cards exploit your notebook’s 32-bit ® architecture with 3Com technologies that eliminate bottlenecks and deliver XJACK CONNECTOR industry-leading Ethernet and Fast Ethernet throughput. Superior technologies, worry-free operation, and flexible connector options put these LAN CardBus PC Cards in a class all their own. Find one that’s just right Connect your notebook to your Ethernet for you on the following pages. network in seconds with a 3Com • Patented Parallel Tasking® technology† delivers top performance, completing Megahertz® PC Card with XJACK LAN tasks in parallel and transferring data with maximum efficiency connector. • 3Com Mobile Connection Manager† simplifies LAN configurations at LAN PC Cards are available with a built-in remote offices; learn more on page 12-40 XJACK LAN connector that eliminates • The XJACK® LAN connector delivers durable, easy network connections— just pop it out and plug in your network cable carrying a 10BASE-T or 100BASE-TX connecting cable and prevents damage to • Advanced network management features† such as WfM, DMI, ACPI, Managed PC Boot Agent, and PXE 2.0 make notebooks as easy to manage the connector itself. This patented con- as desktop systems nector works just like a ballpoint pen— • Type III PC Cards include an integrated LAN connector that lights to display click it once, and it extends. Then pop in connection status an RJ-45 LAN cable, and you’re linked to ® • 3Com OfficeConnect PC Cards provide simple, affordable connections to the network. To disconnect, just pop out students and small- or home-office users who don’t require enterprise manageability the LAN cable and click the XJACK connector to retract it back into the PC Card. No extra cables. Just reliable connections. CardBus LAN PC Card Feature Comparison Rugged and reliable XJACK connectors 3C3FE990B 3CCFE990B 3CXFE575CT 3CCFE575CT 3C3FE575CT 3C3SH573BT Page 12-29 Page 12-29 Page 12-30 Page 12-30 Page 12-31 Page 12-32 are made from high-strength, heat-resis- 10/100 Mbps •••••• tant thermoplastics. They withstand all kinds of pressure, too. Independent pull IPSec Offloads •• tests by CCL Laboratories confirm that XJACK LAN Connector • the XJACK connector hangs tough under Cable Connector •• more than 40 pounds of force. Choose Integrated Connector •••the reliable XJACK connector and you’ll Parallel Tasking and ••••• never have to worry about carrying or Parallel Tasking II losing cables. Technology 3Com Mobile Connection ••••• Manager Advanced Network ••••• Management (WfM, DMI, ACPI, Managed PC Boot Agent, PXE 2.0–compliant) Windows XP*/Me/98/95‡/ •••••• NT 4.0

All 3Com LAN CardBus PC Cards feature full-duplex operation, guaranteed compatibility, hot-swapping, Intelligent Auto Install, low power consumption, Lifetime Limited warranty, major network drivers, and Nway 10/100 autonegotiation.

*For Windows XP driver availability, visit www.3com.com. †Not available on 3Com OfficeConnect PC Cards. ‡Model 3CCFE990B does not support Windows 95.

For more information, call your local reseller or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Wireless and Mobile Products 12-28 02/30/02

3Com CardBus LAN PC Cards, continued

3Com 10/100 Secure CardBus PC Cards The need for secure network connections doesn’t end when you walk out the office door. 3Com 10/100 Secure CardBus PC Cards combine industry- leading Fast Ethernet performance and manageability with hardware-based DES and 3DES encryption. They boost security and performance by providing trusted end-to-end connections. So whether you’re connecting from just down the hall or halfway around the world, your sensitive data is always protected—without bogging down your notebook.

• Selectable 56-bit DES or 168-bit 3DES encryption lets you choose the level of security you need to protect your data • Security processor offloads TCP/IP segmentation, IP checksum, and IPSec encryption operations* from the host CPU, ensuring maximum platform availability and optimal network throughput 3Com 10/100 Secure CardBus Type III PC Card • Ships with the 3Com Embedded Firewall to prevent packet sniffing and IP address spoofing • Available with integrated connector to provide durable LAN connections ORDERING INFORMATION without using specialized cables 3Com 10/100 Secure CardBus Type III • 3Com Mobile Connection Manager lets IT managers define preset profiles, PC Card giving mobile users “one-click” secure network access wherever they roam Includes integrated RJ-45 connector. For notebooks worldwide Single PC Card 3C3FE990B PRODUCT HIGHLIGHTS Twenty-pack 3C3FE990B-020 Ethernet, Fast Ethernet One-hundred-pack 3C3FE990B-100 Media 10BASE-T and 100BASE-TX 3Com 10/100 Secure CardBus PC Card Notebook PC Card 32-bit CardBus Includes LAN cable with RJ-45 connector. Bus Type For notebooks worldwide Connectors Integrated connector or cable connector Single PC Card 3CCFE990B

Software Drivers Windows Me/2000/98 SE/98/NT 4.0 (for Windows XP driver Twenty-pack 3CCFE990B-020 availability, visit www.3com.com) One-hundred-pack 3CCFE990B-100 System Requirements Notebook PC with 32-bit CardBus slot running Windows XP/Me/2000/98SE/98/NT 4.0 (for Windows XP driver availability, visit www.3com.com)

Management SNMP-manageable, DMI 2.0, 3Com Mobile Connection Manager

Package Contents PC Card with embedded firewall; 1.8 m (6 ft) RJ-45 extension cable; CD-ROM with autoinstallation/configuration software, 3Com Mobile Connection Manager, and more; quick start guide, user documentation

Service and Support For worldwide information, see Section 13 or visit www.3com.com; see Appendix C for product warranty details

*Windows 2000 or XP required for offload capabilities.

For more information, call your local reseller or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Wireless and Mobile Products 12-29 02/30/02

3Com CardBus LAN PC Cards, continued

3Com Megahertz® 10/100 LAN CardBus PC Cards How can you get the most from your CardBus notebook and your network—with advanced performance, manageability, and the convenience of a proven pop-out connector? Grab our 3Com Megahertz® 10/100 LAN CardBus PC Card with XJACK connector. It combines industry-leading Fast Ethernet performance with a rugged XJACK connector for reliable, trouble- free network connections. And like other 3Com LAN PC Cards, it features extremely low power consumption to reduce heat generation, and pro- motes overall notebook reliability. For advanced performance, manageability, and reliability in a highly compatible CardBus solution, get a 3Com Megahertz 10/100 LAN CardBus PC Card.

• Parallel Tasking and Parallel Tasking II technology and full-duplex operation at both 10 and 100 Mbps optimize performance 3Com Megahertz 10/100 LAN CardBus PC Card • WfM, DMI, ACPI, Managed PC Boot Agent, and PXE 2.0 make notebooks with XJACK Connector as easy to manage as desktop systems • The XJACK connector pops out to provide a durable LAN connection with no need to carry an extra cable ORDERING INFORMATION • Plug-and-play support, Intelligent Auto Install, and Nway 10/100 autonego- 3Com Megahertz 10/100 LAN CardBus tiation make setup trouble-free PC Card with XJACK Connector Includes RJ-45 XJACK connector. For notebook PCs worldwide PRODUCT HIGHLIGHTS Single PC Card 3CXFE575CT Ethernet, Fast Ethernet Twenty-pack 3CXFE575CT-020* Media 10BASE-T and 100BASE-TX 3Com Megahertz 10/100 LAN CardBus Notebook PC Card 32-bit CardBus PC Card Bus Type Includes LAN cable with RJ-45 connector. For notebook PCs worldwide Connectors RJ-45 XJACK connector or cable connector Single PC Card 3CCFE575CT Software Drivers Novell NetWare 4.x (client), DOS ODI (16-bit client); NDIS 2.01 for DOS 5.0 or later, LAN Manager, LAN Server, Banyan VINES, Twenty-pack 3CCFE575CT-020* LANtastic, Windows for Workgroups 3.11; Windows 95 OSR 2.x One-hundred-pack 3CCFE575CT-100* (95B and 95C); NDIS 4.0 for Windows 95, Windows NT 4.0, NDIS 5.0 for Windows 98; diagnostics software for Windows For Asia/Pacific Rim and DOS Single PC Card 3CCFE575CT-AP

System Requirements Notebook PC with 32-bit CardBus slot running Windows XP/Me/ *Includes one manual and one set of diskettes. 2000/98/98 SE/95 OSR 2.x (95B or 95C)/95/NT 4.0, or DOS (for Windows XP driver availability, visit www.3com.com)

Management SNMP-manageable, DMI 2.0, 3Com Mobile Connection Manager

Package Contents PC Card with XJACK connector or cable connector, 1.8 m (6 ft) RJ-45 extension cable; CD-ROM with autoinstallation/configuration software and more; autoinstallation/configuration software on diskette; quick start guide, user documentation

Service and Support For worldwide information, see Section 13 or visit www.3com.com; see Appendix C for product warranty details

For more information, call your local reseller or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Wireless and Mobile Products 12-30 02/30/02

3Com CardBus LAN PC Cards, continued

3Com 10/100 LAN CardBus Type III PC Card Get the best application performance over your LAN with the 3Com 10/100 LAN CardBus Type III PC Card. This card brings you the same great features and easy-to-use installation drivers found on models 3CXFE575CT and 3CCFE575CT, but with the convenience of an integrated LAN (RJ-45) connector in a Type III PC Card. This integrated connector lights to show connection status. And you receive 3Com’s advanced LAN connections—without the inconvenience of carrying, and possibly losing, specialized cables.

• Parallel Tasking and Parallel Tasking II technology and full-duplex operation at both 10 and 100 Mbps optimize performance

• WfM, DMI, ACPI, Managed PC Boot Agent, and PXE 2.0 make notebooks 3Com 10/100 LAN CardBus Type III PC Card with as easy to manage as desktop systems Integrated LAN Connector • Plug-and-play support, Intelligent Auto Install, and Nway 10/100 autonegotiation make setup troublefree ORDERING INFORMATION • 3Com Mobile Connection Manager software configures remote LAN connections with a click of the mouse—anywhere in the world 3Com 10/100 LAN CardBus Type III PC Card • An integrated LAN connector provides another easy way to access 3Com’s Includes integrated LAN (RJ-45) connector superior LAN connections—without proprietary cables Single PC Card 3C3FE575CT Twenty-pack 3C3FE575CT-020 PRODUCT HIGHLIGHTS For Asia/Pacific Rim Ethernet, Fast Ethernet Single PC Card 3C3FE575CT-AP Media 10BASE-T and 100BASE-TX

Notebook PC Card 32-bit CardBus Bus Type

Connector Integrated RJ-45 LAN connector

Software Drivers DOS ODI, DOS NDIS 2.0, Windows XP, Windows Me, Windows 2000, Windows 98/98 SE, Windows 95 OSR 2.x, and 3COM ON THE WEB Windows NT 4.0; support for Novell NetWare, Microsoft LAN Manager, Windows for Workgroups, IBM LAN Server, HP LAN Manager, Banyan VINES, Artisoft LANtastic, and other popular network operating systems One URL, www.3com.com, takes you to System Requirements Two Type II PC Card slots or a single Type III slot; 32-bit CardBus a wealth of information about 3Com notebook PC with two vertically stacked PC Card slots or a single Type III PC Card slot running Windows XP/Me/2000/98/ products, solutions, and support. 98 SE/95 OSR 2.x (95B or 95C)/95/NT 4.0; will not work in MS-DOS shell or non-Microsoft operating systems (for Here you can view product details, down- Windows XP driver availability, visit www.3com.com) load data sheets, register a product, and

Management SNMP-manageable, DMI 2.0, 3Com Mobile Connection find out how to use proven 3Com tech- Manager nologies to build a network that best fits Package Contents PC Card with integrated connector; RJ-45 LAN extension cable; your needs. You can also get the latest CD-ROM with autoinstallation software, user documentation, information about support tools, consult- and more; autoinstallation software on diskette; quick start guide ing, training, and other 3Com offerings. Plus, if you're located in the U.S. or Service and Support For worldwide information, see Section 13 or visit www.3com.com; see Appendix C for product warranty details Canada you can order select 3Com products directly from our website.

For more information, call your local reseller or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Wireless and Mobile Products 12-31 02/30/02

3Com CardBus LAN PC Cards, continued

3Com OfficeConnect® 10/100 LAN CardBus PC Card with Integrated Connector It couldn’t be less complicated. Now you can enjoy the faster throughput of a 32-bit LAN CardBus PC Card—without complexity. An integrated connector provides reliable network connections so you don’t need to carry or lose cables. And upon connection you’ll have full-duplex operation at both 10 and 100 Mbps, delivering the Fast Ethernet connectivity your home or small office needs. After it’s installed, you’ll never have to look at this PC Card again—at least not until you retire the notebook and reinstall it in a newer machine.

• Easy to install, configure, and use—the installation CD simplifies installation and explains basic network design, setup, and expansion; the CD makes broadband connections a snap as well 3Com OfficeConnect 10/100 LAN CardBus PC Card with Integrated Connector • Durable integrated connector requires no dongles or special cables • Nway autonegotiation automatically configures for 10 or 100 Mbps network operation ORDERING INFORMATION • Optimized for the high performance and low power consumption requirements of mobile PCs 3Com OfficeConnect 10/100 LAN CardBus PC Card with Integrated ® • 3Com OfficeConnect PC Cards provide simple, affordable connections to Connector students and small- or home-office users who don’t require enterprise man- Includes RJ-45 extension cable ageability Single PC Card 3C3SH573BT

PRODUCT HIGHLIGHTS

Ethernet, Fast Ethernet Media 10BASE-T and 100BASE-TX LEARN WHY 3COM OFFICECONNECT Notebook PC Card 32-bit CardBus PC CARDS PROVIDE AFFORDABLE, Bus Type EASY-TO-USE ACCESS FOR Connector Integrated connector STUDENTS AND SMALL- OR HOME-OFFICE USERS ON Software Drivers Windows Me/2000/98/NT 4.0* PAGE 12-19. LEDs 10 Mbps link status, 100 Mbps link status

System Requirements Notebook PC that complies with the 32-Bit CardBus PC Card standard Type III PC Card slot (or two vertically stacked Type II PC Card slots) running Windows Me/2000/98 SE/98/95 OSR 2.x (95B or 95C)/95/NT 4.0 FOR A COMPLETE LIST OF Package Contents Type III CardBus PC Card with integrated connector, 1.8 m (6 ft) 3COM OFFICECONNECT PRODUCTS, RJ-45 extension cable, installation software, user’s guide in SEE APPENDIX A. 5 languages on CD-ROM, broadband installation instructions, quick start guide

Service and Support Unlimited free technical support: 24 hours a day, 7 days a week; Lifetime Limited warranty

*3Com reserves the right to modify hardware and drivers at any time; this will not affect individual consumers, but will not be desirable for larger enterprise customers. This product does not have backward or forward compatibility with the existing 3Com LAN 10/100 CardBus products.

For more information, call your local reseller or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Wireless and Mobile Products 12-32 02/30/02

3Com® 16-Bit LAN PC Cards

Reliable, Trouble-Free Fast Ethernet and Ethernet PC Cards

Left to right: 3Com 10/100 LAN Type III PC Card with Integrated Connector, 3Com OfficeConnect 10/100 LAN PC Card with XJACK Connector, 3Com Megahertz 10 Mbps LAN PC Card with XJACK Connector, 3Com Megahertz 10/100 LAN PC Card with XJACK Connector

With today’s broadest line of 16-bit LAN PC Cards and connector options, 3Com has a solution that’s just right for you. These easy-to-use LAN PC Cards provide excellent Ethernet and Fast Ethernet throughput for 16-bit notebooks. They also feature some of the industry’s lowest power consumption ratings to extend battery life and ensure cool, reliable notebook operation. Whether you need 100 Mbps LAN access, a reliable 10 Mbps solution, or the flexibility to start with Ethernet and step up to Fast Ethernet when you’re ready, there’s a hot-swappable, 16-bit LAN PC Card to make your network connection the right one.

• Patented Parallel Tasking® technology delivers top performance, maximizing throughput and minimizing CPU utilization by overlapping processing tasks and pipelining data • Intelligent Auto Install helps get your LAN connection up and running smoothly and quickly • Rugged, retractable XJACK® LAN connector eliminates the need to carry specialized cables • Type III PC Cards include an integrated LAN connector that lights to show connection status • Hot-swappable PC Cards won’t slow you down when you change tasks • 3Com OfficeConnect® PC Cards provide simple, affordable connections to students and small- or home-office users who don’t require enterprise manageability

16-Bit LAN PC Card Feature Comparison

3CXFE574BT 3CCFE574BT 3C3FE574BT 3CXE589ET 3CXE589EC 3CCE589ET 3CCE589EC 3CXSH572BT 3CCSH572BT Page 12-34 Page 12-34 Page 12-35 Page 12-36 Page 12-36 Page 12-36 Page 12-36 Page 12-37 Page 12-37

10/100 Mbps ••• •• 10 Mbps ••••••••• XJACK LAN Connector •••• Cable Connector •••• Integrated Connector • 10BASE-T/10BASE2 •• Combo Cable Parallel Tasking Technology ••••••• Nway 10/100 ••• •• Autonegotiation

3Com Mobile Connection Manager • Windows XP/Me/2000/98/ ••••••••• 95/NT 4.0

All 3Com 16-bit LAN PC Cards feature full-duplex operation, guaranteed compatibility, hot-swapping, Intelligent Auto Install, low power consumption, Lifetime Limited warranty, and major network drivers.

For more information, call your local reseller or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Wireless and Mobile Products 12-33 02/30/02

3Com 16-Bit LAN PC Cards, continued

3Com Megahertz® 10/100 LAN PC Cards Want fast, reliable network access today and tomorrow? Here’s your answer. 3Com Megahertz® 10/100 LAN PC Cards provide maximum throughput between your 16-bit notebook and Ethernet and Fast Ethernet networks. Each PC Card is a power saver that generates little heat, resulting in longer battery life and cool, reliable notebook operation. They’re also extremely easy to install and come with 3Com’s industry-leading Lifetime Limited warranty. It’s everything you need for worry-free LAN connections.

• Parallel Tasking technology and full-duplex operation deliver excellent LAN throughput • Available XJACK LAN connector pops out for rugged, reliable connections with no dongles to worry about 3Com Megahertz 10/100 LAN PC Card with XJACK • Plug-and-play operation, Intelligent Auto Install, and Nway 10/100 auto- Connector negotiation ensure simple installation • Guaranteed compatible with all notebooks with 16- or 32-bit PC Card slots ORDERING INFORMATION • Shares easy-to-use installation drivers with the 3Com 3C3FE574BT model, simplifying support 3Com Megahertz 10/100 LAN PC Card with XJACK Connector Includes RJ-45 XJACK connector. For note- PRODUCT HIGHLIGHTS book PCs worldwide

Ethernet, Fast Ethernet Single PC Card 3CXFE574BT Media 10BASE-T and 100BASE-TX 3Com Megahertz 10/100 LAN PC Card Includes LAN cable with RJ-45 connector. Notebook PC Card 16-bit, 32-bit CardBus For notebook PCs worldwide Bus Type Single PC Card 3CCFE574BT Connectors RJ-45 XJACK connector or cable connector Twenty-pack 3CCFE574BT-020* Software Drivers Novell NetWare 4.x (client); DOS ODI (16-bit client); NDIS 2.01 for DOS 5.0 or later, LAN Manager, LAN Server, Banyan VINES, *Includes one manual and one set of diskettes. LANtastic, Windows for Workgroups 3.11; Windows XP, Windows 2000, Windows 98, Windows 95 OSR 2.x (95B and 95C); NDIS 4.0 for Windows 98, Windows NT 4.0 (with Service Pack 3); diagnostics software for Windows and DOS

System Requirements Notebook PC with 16-bit PC Card slot or 32-bit CardBus slot running Windows XP/Me/2000/98/98 SE/95 OSR 2.x (95B or 95C)/95/NT 4.0/3.1x, or DOS

Management SNMP-manageable, DMI 2.0, 3Com Mobile Connection Manager (available on www.3com.com)

Package Contents PC Card with XJACK connector or cable connector, 1.8 m (6 ft) RJ-45 extension cable, autoinstallation/configuration software, quick start guide, user documentation

Service and Support For worldwide information, see Section 13 or visit www.3com.com; see Appendix C for product warranty details

For more information, call your local reseller or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Wireless and Mobile Products 12-34 02/30/02

3Com 16-Bit LAN PC Cards, continued

3Com 10/100 LAN Type III PC Card Get reliable connections to your Fast Ethernet LAN with the 3Com 10/100 LAN Type III PC Card. This Type III PC Card has the same features and installation drivers as our 3CXFE574BT and 3CCFE574BT, but with an integrated LAN connector that eliminates the inconvenience of carrying, and possibly losing, proprietary connector cables. It’s the simple, reliable way to stay connected.

• Parallel Tasking performance overlaps tasks for increased 10/100 Mbps LAN throughput—improving application performance and lowering CPU utilization • Plug-and-play operation, Intelligent Auto Install, and Nway 10/100 autonegotiation ensure simple installation 3Com 10/100 LAN Type III PC Card with Integrated • 3Com Mobile Connection Manager reconfigures your notebook for access LAN Connector at multiple sites with a single mouse click • Includes 3Com’s industry-leading Lifetime Limited warranty ORDERING INFORMATION • An integrated LAN connector lights to show connection status, eliminating the need for proprietary connector cables 3Com 10/100 LAN Type III PC Card Features integrated LAN (RJ-45) connector Single PC Card 3C3FE574BT PRODUCT HIGHLIGHTS Twenty-pack 3C3FE574BT-020* Ethernet, Fast Ethernet Media 10BASE-T and 100BASE-TX *Includes one manual and one set of diskettes.

Notebook PC Card 16-bit, 32-bit CardBus Bus Type

Connector Integrated RJ-45 LAN connector

Software Drivers DOS ODI, DOS NDIS 2.0, Windows XP, Windows 2000, Windows 98/98 SE, Windows 95 OSR 2.x (95B and 95C), and Windows NT 4.0; support for Novell NetWare, Microsoft LAN Manager, Windows for Workgroups, IBM LAN Server, HP LAN Manager, Banyan VINES, Artisoft LANtastic, and other popular network operating systems

System Requirements Two Type II PC Card slots or a single Type III slot; notebook PC running Windows XP/Me/2000/98/98 SE/95 OSR 2.x (95B or 95C)/95/NT 4.0

Management SNMP-manageable, DMI 2.0, 3Com Mobile Connection Manager

Package Contents PC Card with integrated connector; RJ-45 LAN extension cable; CD-ROM with 3Com Mobile Connection Manager, autoinstallation software, user documentation, and more; quick start guide

Service and Support For worldwide information, see Section 13 or visit www.3com.com; see Appendix C for product warranty details

For more information, call your local reseller or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Wireless and Mobile Products 12-35 02/30/02

3Com 16-Bit LAN PC Cards, continued

3Com Megahertz 10 Mbps LAN PC Cards You simply can’t beat these LAN PC Cards for simple, reliable 10 Mbps connections and advanced management features. Intelligent Auto Install gets you up and running fast, with little or no help-desk assistance. These solid performers are covered by our Lifetime Limited warranty for the PC Card, XJACK connector, and cabling. What’s more, they’re guaranteed compatible with leading notebook computers or your money back (U.S. only).

• Patented Parallel Tasking technology delivers top performance, maximizing throughput and minimizing notebook CPU utilization • Intelligent Auto Install helps get your LAN connection up and running smoothly and quickly • Available with rugged, retractable XJACK LAN connector that eliminates the need for carrying specialized cables 3Com Megahertz 10 Mbps LAN PC Card with XJACK Connector • Available with BNC connector for 10BASE2 LAN connections

• Includes 3Com’s industry-leading Lifetime Limited warranty ORDERING INFORMATION

3Com Megahertz 10 Mbps LAN PC Card PRODUCT HIGHLIGHTS with XJACK Connector Includes RJ-45 XJACK connector for Ethernet 10BASE-T Media ET models: 10BASE-T Single PC Card 3CXE589ET EC models: 10BASE-T and 10BASE2 Twenty-pack 3CXE589ET-020* Notebook PC Card 16-bit, 32-bit CardBus For Asia/Pacific Rim Bus Type Single PC Card 3CXE589ET-AP Connectors See ordering information 3Com Megahertz 10 Mbps LAN PC Card Software Drivers DOS ODI; OS/2 ODI; NDIS 2.0 for DOS and OS/2; Windows XP, with XJACK Connector Windows 2000, Windows 98, NDIS 4.0 for Windows 95, and Includes RJ-45 XJACK connector and cable Windows NT 4.0; NDIS 5.0 for Windows 98; Windows CE with both 10BASE-T RJ-45 and 10BASE2 2.0/2.1; Windows CE drivers are tested for compatibility with a BNC connectors limited number of models Single PC Card 3CXE589EC System Requirements Notebook PC with 16-bit PC Card or 32-bit CardBus slot One-hundred-pack 3CXE589EC-100* running Windows XP/Me/2000/98/98 SE/95 OSR 2.x (95B or 95C)/95/NT 4.0/3.1x with Card and Socket Services v2.1 or 3Com Megahertz 10 Mbps LAN PC Card higher/CE 2.0, or DOS Includes an RJ-45 connector for 10BASE-T

Management SNMP-manageable, DMI 2.0, 3Com Mobile Connection Single PC Card 3CCE589ET Manager (available on www.3com.com) Twenty-pack 3CCE589ET-020* Package Contents PC Card, autoinstallation/configuration software, user docu- 3Com Megahertz 10 Mbps LAN PC Card mentation; see ordering information for connector cables Includes cable with both 10BASE-T RJ-45 Service and Support For worldwide information, see Section 13 or visit and 10BASE2 BNC connectors www.3com.com; see Appendix C for product warranty details Single PC Card 3CCE589EC One-hundred-pack 3CCE589EC-100

*Includes one manual and one set of diskettes.

For more information, call your local reseller or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Wireless and Mobile Products 12-36 02/30/02

3Com 16-Bit LAN PC Cards, continued

3Com OfficeConnect® 10/100 LAN PC Cards Looking for high-performance yet cost-effective LAN PC Cards for your small business? Get 3Com OfficeConnect® 10/100 LAN PC Cards. They are the ideal solution for peer-to-peer and basic client/server networks with up to 25 nodes. These PC Cards are easy to install—just insert one into your notebook, plug in your network cable, and use the included Network Assistant CD-ROM to quickly connect to your office LAN. You’ll have direct access to network applications, files, peripherals, e-mail, and the Internet. And since OfficeConnect 10/100 LAN PC Cards support both 10 and 100 Mbps network speeds, you can start with a 10 Mbps network and shift to 100 Mbps when you’re ready. Ease of use, 10/100 Mbps flexibility, and reliable LAN connections make these PC Cards an excellent choice for 3Com OfficeConnect 10/100 LAN your small business. PC Card with XJACK Connector

• The durable XJACK LAN connector provides easy network connections—just pop it out and plug in your network cable ORDERING INFORMATION

• Nway autonegotiation automatically configures for 10 or 100 Mbps net- 3Com OfficeConnect 10/100 LAN work operation PC Card with XJACK Connector • Optimized for the performance and power consumption requirements of Includes RJ-45 XJACK connector mobile PCs Single PC Card 3CXSH572BT

3Com OfficeConnect 10/100 LAN PRODUCT HIGHLIGHTS PC Card Includes LAN cable with RJ-45 connector Ethernet, Fast Ethernet Single PC Card 3CCSH572BT Media 10BASE-T and 100BASE-TX

Notebook PC Card 16-bit, 32-bit CardBus Bus Type

Connectors RJ-45 XJACK connector or RJ-45 cable connector FOR A COMPLETE LIST OF Software Drivers Windows 98/95/NT 4.0 3COM OFFICECONNECT PRODUCTS, LEDs 10 Mbps link status, 100 Mbps link status SEE APPENDIX A.

System Requirements Notebook PC with 16-bit PC Card slot or 32-bit CardBus PC Card slot running Windows Me/98/98 SE/95 OSR 2.x (95B or 95C)/95/NT 4.0

Package Contents PC Card with XJACK connector or cable connector, installation software, NDIS 3.0 and 4.0 network drivers, diagnostic program for DOS, CD-ROM with user documentation, Network Assistant CD-ROM with network tutorials, quick start guide

Service and Support For worldwide information, see Section 13 or visit www.3com.com; see Appendix C for product warranty details

For more information, call your local reseller or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Wireless and Mobile Products 12-37 02/30/02

3Com® 10/100 LAN+56K Modem Mini PCI Card

Award-Winning LAN and Global Modem Performance in a Mini PCI Card 3Com 10/100 LAN+56K Modem Mini PCI Card

Want today’s most advanced LAN and modem features without sacrificing ORDERING INFORMATION a PC Card slot? This Type III Mini PCI card provides industry-leading 3Com 10/100 LAN+56K Modem LAN and modem capabilities for fast transfer rates, quick downloads, and Mini PCI Card excellent application performance. It installs in the Mini PCI slot on the For notebook PCs worldwide back of many of the latest notebook models* and it’s V.92/V.44-upgradable, Single card 3CN3AC1556B allowing for higher upstream speeds, call waiting, quicker connection Twenty-pack 3CN3AC1556B-020 times, and better data compression. The result: you get advanced 3Com One-hundred-pack 3CN3AC1556B-100 connections while keeping your PC Card slots free for additional capabilities such as wireless LAN, Bluetooth™, SCSI adapters, or other peripherals.

• Compatible with the following notebooks: IBM X, A, and T series; Dell Latitude C600, C800; Inspiron 4000 and 8000; HP OmniBook 5000 and 6000; NEC LC800J* • Parallel Tasking® II performance overlaps tasks for increased 10/100 Mbps LAN throughput, improving application performance and lowering CPU uti- 3COM ON THE WEB lization • Exclusive Line Probing technology actively navigates line impairments for faster, more reliable V.90 56K† connections—even over the worst phone lines One URL, www.3com.com, takes you to • The 56K modem is approved in more than 40 countries a wealth of information about 3Com products, solutions, and support. • Intelligent power management features preserve battery life and ensure cool, reliable system operation Here you can view product details, download data sheets, register a product, and PRODUCT HIGHLIGHTS find out how to use proven 3Com technologies to build a network that best fits Ethernet, Fast Ethernet, 56 Kbps V.90 your needs. You can also get the latest Media 10BASE-T and 100BASE-TX information about support tools, consult- Modem Speeds Downloads up to 56 Kbps† with V.90 technology, V.34+ ing, training, and other 3Com offerings. Software Drivers Visit www.3com.com for an up-to-date list of compatible Plus, if you're located in the U.S. or notebooks Canada you can order select 3Com prod- System Requirements A compatible notebook computer* with a Mini PCI card slot and ucts directly from our website. 8 MB of RAM (16 MB of RAM for Windows NT 4.0) running Windows XP/Me/2000/98/95 OSR 2.x/NT 4.0, or DOS (for Windows XP driver availability, visit www.3com.com)

Management SNMP-manageable

Package Contents Mini PCI card with LAN and modem connectors, CD-ROM with user documentation and notebook drivers, quick start guide

Service and Support For worldwide information, see Section 13 or visit www.3com.com; see Appendix C for product warranty details

*3Com recommends that you have your distributor, systems integrator, or reseller install this Mini PCI card. Visit www.3com.com for an up-to-date list of compatible notebooks.

†Capable of receiving downloads at up to 56 Kbps and sending at up to 31.2 Kbps. Actual download speeds you experience may be lower due to varying line conditions. Maximum download speeds in Canada and the U.S. are limited to 53K, due to regulatory limits on power output. Requires compatible analog phone line and server equipment. See www.3com.com/56k/ for details.

For more information, call your local reseller or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Wireless and Mobile Products 12-38 02/30/02

3Com® Megahertz® 10 Mbps LAN CF+ Card

Simple, Convenient Connections for Windows CE Handheld Computers and Pocket PCs

3Com Megahertz 10 Mbps LAN CF+ Card

Now it’s easier to stay in touch. This Type II CF+ card offers simple, reli- ORDERING INFORMATION able 10 Mbps network connections for Windows CE handheld devices, 3Com Megahertz 10 Mbps including Pocket PCs. Broad compatibility and support for industry stan- LAN CF+ Card dards ensure direct access to enterprise data, e-mail, and the Internet— Includes 10BASE-T cable with RJ-45 without the frustrations associated with slow serial connections. Plus, low connector power consumption gives you more time between system battery charges. Single Type II CompactFlash card 3C1 Put simply, this card packs big-system connectivity into a tiny Type II CF+ card.

• Parallel Tasking® technology delivers superior Ethernet performance • Updated drivers support Pocket PC devices • Intelligent Auto Install simplifies setup and configuration CF+ CARDS: IT’S TIME • Low power consumption extends battery life and reduces heat for cool, reli- TO THINK SMALL able system operation • Compatible with devices equipped with a Type II CF+ slot

• Complies with version 1.3 of the CompactFlash standard Increasingly, staying organized means • CF+ card adapter is available free with purchase staying connected. If you use a Windows CE handheld computer such as a Pocket PRODUCT HIGHLIGHTS PC, it’s now easier to stay informed and in touch, thanks to the CF+ standard. Less Ethernet than half the size of a Type II PC Card, Media 10BASE-T Type II CF+ cards deliver rugged, solid- Bus Type 16-bit state design, low power consumption, Connector 6-inch RJ-45 connector (4-pin male-to-female RJ-45) and compatibil-ity with industry stan- Software Drivers Windows CE 2.1, CE 2.11, CE 3.0 dards. All of which makes Type II CF+

Compatible Windows The following computers have been successfully tested with cards the ideal choice for Windows CE CE Computers this product: Casio Cassiopeia E105; Compaq Aero 2100, 8000, users on the go. and iPAQ; Fujitsu Interop CX300, Hitachi HPW-200EC* and HPW-600JC, HP Jornada 420, 680*, and 800 (not for use with the 360LX, 620LX, or 660LX), IBM Workpad z50, NEC MobilePro 800, Philips Nino 500, Sharp Mobilon TriPad PV- 6000* and Telios HC-AJ1, Vadem Clio C-1000*; other Windows CE computers should work, but have not yet been tested

System Requirements Windows CE 2.1–compatible computer with a Type II CF+ card slot; 8 MB of RAM; compatible with Pocket PC devices with a Type II CF+ card slot; compatible with all CPUs that support Windows CE 2.1, including MIPS 3000 and 4000, StrongARM 1100, and Hitachi SH3/SH4

Package Contents CF+ card, 15 cm (6 in) connecting cable, 1.8 m (6 ft) extension cable, diskette with installation/configuration software, seven- language quick start guide, warranty booklet, ordering information for free CF+ card adapter

Service and Support For worldwide information, see Section 13 or visit www.3com.com; see Appendix C for product warranty details

*Requires a PC Card adapter, available as a free accessory.

For more information, call your local reseller or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Wireless and Mobile Products 12-39 02/30/02

3Com® Mobile Connection Manager

Mobile Software to Boost Productivity and Simplify Support

User Interface from 3Com Mobile Connection Manager

Now it’s easy to configure mobile notebooks for dial-up and LAN connec- ORDERING INFORMATION tions—anytime, anywhere—with 3Com® Mobile Connection Manager. Just 3Com Mobile Connection Manager create configuration profiles for remote and local office networks and dis- Purchase and download at tribute them as predefined icons—all your mobile workers have to know is www.3com.com 3CMSM20G their current location. And if they change locations, reconfiguration is as easy as clicking a single icon. This application frees administrators from the repetitive task of configuring mobile connections, dramatically boosting productivity and reducing expenses. Administrators can also take advantage of 3Com Wireless Connection Manager, an optional component that adds support for CDMA and GSM phones. 3Com Mobile Connection Manager is bundled with select 3Com PC Cards and sold separately on our website for use with any Windows notebook, providing network-wide benefits.

• Easily define multiple configurations that include IP settings, DNS, gateways, VPN, general networking profiles, default printers, dial strings, telecom features, phone numbers, and server type to increase administrator productivity • Exporting appropriate configurations to each notebook user saves management time • Configuration icons such as “New York Office Network“ or “Home Network” make network connections easy for mobile workers (see page 12-12) • Ability to restore altered configurations to predefined settings simplifies troubleshooting • Set up virtual private network (VPN) profiles that let users connect to your company’s VPN with a single mouse click

PRODUCT HIGHLIGHTS

3Com Mobile Connection Manager Devices Supported Any LAN+modem, LAN, or modem PC Card

System Requirements Pentium computer with CD-ROM drive and 10 MB available hard disk space running Windows XP/Me/2000/98/95/NT 4.0, and an installed modem or network interface card

Service and Support For worldwide information, see Section 13 or visit www.3com.com; see Appendix C for product warranty details

For more information, call your local reseller or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Wireless and Mobile Products 12-40 02/30/02

Software Compatibility Tables for LAN and LAN+Modem PC Cards

Extensive Software Support from the Leader in Networking

3Com technologies commonly set the industry standard for reliability, performance, and compatibility. 3Com LAN PC Cards are compatible with major network operating systems, Windows 2000, Windows 98, Windows NT, and a broad range of network applications software. For Windows XP driver availability, visit www.3com.com. 3Com LAN PC Cards are tested fully for network compatibility, and enjoy extensive third-party software support.

3Com® 10/100 and 10 Mbps LAN and LAN+Modem PC Card Software Support 3Com® and 3Com Megahertz® 10/100 and 10 Mbps LAN and LAN+modem PC Cards support the widest range of networking software in the industry. Below is a partial list of compatible network operating systems and applications. In some cases, this list reflects anticipated compatibility through adherence to industry-standard drivers.

3Com 10/100 LAN CardBus 3Com 10/100 3Com 10/100 PC Cards 16-Bit LAN LAN+56K 3CXFE575CT PC Cards 3Com Global Modem 3Com 10/100 3CCFE575CT 3CXFE574BT Megahertz CardBus PC Card LAN+56K 3Com 10/100 3Com 3C3FE575CT 3CCFE574BT 10 Mbps LAN 3C3SH654B Modem LAN+56K Megahertz 3C3FE990B 3C3FE574BT PC Cards 3CXSH654B PC Cards Modem 10 Mbps LAN 3CCFE990B 3CCSH572BT 3CXE589ET/EC 3CXFEM656C 3CCFEM556B Mini PCI Card CF+ Card Company and Product 3C3SH573BT 3CXSH572BT 3CCE589ET/EC 3C3FEM656C 3C3FEM556C 3CN3AC1556B 3C1

Banyan VINES* •••• • BSDi Internet Server M

Crynwr/Clarkson M Packet Driver

Linux (open source) MM M M M

Microsoft Windows MM MM M for Workgroups*

Microsoft Windows XP‡ MM MM MM

Microsoft Windows Me MM M MM

Microsoft Windows 2000 M* MMM* MM

Microsoft Windows 98* MM MM MM

Microsoft Windows 95† ❖ MMMMM

Microsoft Windows NT 4.0* MM MM MM

Microsoft Windows CE M M

Novell NetWare Requestor M for OS/2* Novell NetWare ODI Client* MM M M•

Client only *Drivers for this product are available on the 3Com installation disk that ships with each 3Com Megahertz LAN or LAN+modem PC Card or multiple pack; other product drivers are available from independent software vendors. M Board supported †Windows 95 support not available for 3C3FE990B or 3CCFE990B.

‡Windows XP support not available for 3CXSH572BT, 3CCSH572BT, 3C3SH573BT.

For more information, call your local reseller or visit www.3com.com 3COM BUYER’ S GUIDE March 2002 Wireless and Mobile Products 12-41 01/25/02

SECTION 13 Customer Service

3Com’s customer service offerings next-generation wireless strategy to stay 3Com Customer Service are designed to help your organization competitive in today’s increasingly web- at a Glance ...... 13-2 succeed by making your network based marketplace. From custom appli- more efficient, reliable, and cation development to dedicated engi- Professional Services: Assessment responsive to fast-changing business neering, our solutions ensure timely, Network Design and Engineering . . . . 13-5 conditions. efficient network implementation. Network Performance Check ...... 13-5 Network Security Audit...... 13-6 Take advantage of our professional Our training organization, known as Converged Voice and Data services, a full menu of services that 3Com University, offers a certification Readiness Survey ...... 13-6 can assist you in planning, building, program and individual courses to Gigabit Ethernet Readiness Survey . . . 13-6 and managing your network. You’ll increase your expertise and enhance Professional Services: Implementation receive expert assistance from experi- your value to existing and potential Network Installation and enced engineering professionals backed clients. The program and courses are Implementation ...... 13-7 by a leading networking company you offered free or at minimal cost. 3Com 3Com Wireless LAN Site Survey and know and trust. education experts have designed the Installation ...... 13-7 certification program and courses to fit 3Com Wireless LAN Building-to-Building Our maintenance services can supply the needs of nontechnical and technical Bridge Site Survey and Installation. . . . 13-7 you with the tools you need to keep networking professional. 3Com NBX System Network your network running at peak Installation ...... 13-8 performance. On-site repair, advance The services described in this section 3Com AVP NBX System Installation hardware replacement, technical tele- are just a sample of what is available Consulting ...... 13-8 phone support, and free web-based worldwide for both customers and part- Professional Services: Integration product information, troubleshooting, ners. New services are frequently intro- Project Management ...... 13-9 and problem report–tracking databases duced. Use this section as a starting 3Com Network Supervisor Integration . . 13-9 provide assistance when you need it. point, then call your local 3Com 3Com SuperStack 3 Firewall office to learn about the services cur- Implementation ...... 13-9 3Com’s technology and business rently available in your area. Migration Services ...... 13-10 solutions can help you develop a Maintenance Services 3Com Guardian Service ...... 13-11 3Com Express Service ...... 13-11 For information on 3Com Contact Advantage, see page 11-26. Technical Telephone Support...... 13-12 Resident Engineer...... 13-13 Time and Materials Support ...... 13-13 3Com on the Web Technology and Business Solutions One URL, www.3com.com, takes you to a wealth of information about 3Com products, 3Com Enterprise Wireless and solutions, and support. Mobility Solutions...... 13-14 Here you can view product details, download data sheets, register a product, and find out Education how to use proven 3Com technologies to build a network that best fits your needs. You 3Com University Certification ...... 13-15 can also get the latest information about support tools, consulting, training, and other 3Com University Courses ...... 13-16 3Com offerings. Plus, if you're located in the U.S. or Canada you can order select 3Com products directly from our website.

3COM BUYER’S GUIDE March 2002 13-1 01/25/02

3Com Customer Service at a Glance

The services described in this section are just a sample of what is available worldwide for 3Com customers and partners. Call your local 3Com office to learn about services available in your area; see page 13-4 for worldwide service contact information.

What We Can Do What We Call It Where We Offer It Europe/ Asia/ Middle Pacific East/ Latin North Rim Africa America America Professional Services (APR) (EMEA) (LAT) (NA)

Assessment

Analyze business needs, conduct physical site survey, create Network Design and Engineering network design or redesign plan (complete or partial) Page 13-5 ••••

Analyze network activity, dataflow, and utilization; deliver Network Performance Check evaluation report with improvement recommendations Page 13-5 ••••

Analyze business security requirements, conduct on-site Network Security Audit inspection, deliver evaluation report with security Page 13-6 •• improvement recommendations

Analyze business and data/voice/video needs, conduct on-site Converged Voice and Data inspection, deliver evaluation report with 3Com NBX equipment Readiness Survey (for 3Com NBX list and application recommendations products) •••• Page 13-6

Analyze business needs, conduct on-site inspection, deliver Gigabit Ethernet Readiness Survey evaluation report with equipment and application Page 13-6 •••• recommendations

Implementation

Install single product or complete network; set up, configure, Network Installation and and test equipment; document network layout and topology Implementation • ••• Page 13-7

Analyze business needs, conduct on-site inspection; submit 3Com Wireless LAN Site Survey product equipment list and preinstallation report; install, set up, and Installation ••••* configure, and test equipment Page 13-7

Analyze building layout, conduct on-site inspection, submit 3Com Wireless LAN Building-to- 3Com wireless product equipment list and preinstallation Building Bridge Site Survey report; install, set up, configure, and test equipment and Installation ••• Page 13-7

Plan, install, set up, configure, and test NBX system hardware 3Com NBX System Network and software Installation ••• Page 13-8

Assist local Authorized Voice Partners (AVPs) during NBX system 3Com AVP NBX System design, planning, staging, installation, and final acceptance test; Installation Consulting •• conduct hands-on NBX product training Page 13-8

Integration

Perform customized consulting services: for example, Project Management resource allocation and tracking, needs assessment, Page 13-9 ••• project specification, post-project review

Evaluate management and monitoring needs; install, configure, 3Com Network Supervisor and test 3Com Network Supervisor software application; Integration •••• conduct informal on-site training Page 13-9

Evaluate Internet application security needs; install, configure, 3Com SuperStack 3 Firewall and test firewall equipment; conduct informal on-site training Implementation •••• Page 13-9

Plan and implement large network changes such as major Migration Services technology upgrade, vendor equipment change, or new Page 13-10 •••• network strategy

*Installation services not available in North America. (continued)

For more information, call your regional service office or or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Customer Service 13-2 01/25/02

3Com Customer Service at a Glance, continued

YOU CAN GET HANDS-ON, LABORATORY-BASED SEE PAGE 13-4 FOR TECHNICAL PRODUCT TRAINING LED BY 3COM WORLDWIDE SERVICE CONTACT INFORMATION. PROFESSIONAL SERVICES INSTRUCTORS; SEE PAGE 13-16.

What We Can Do What We Call It Where We Offer It Europe/ Asia/ Middle Pacific East/ Latin North Rim Africa America America Maintenance Services (APR) (EMEA) (LAT) (NA)

On-site repair and advance hardware replacement; includes 3Com Guardian Service telephone technical support, plus technical product information, Page 13-11 •• • troubleshooting, and problem-tracking database access

Four-hour or next business day advance hardware replacement; 3Com Express Service includes telephone technical support, plus technical product infor- Page 13-11 •••• mation, troubleshooting, and problem-tracking database access (spares on-site service available in Latin America in lieu of four-hour replacement)

24/7 or standard business day telephone technical support Technical Telephone Support backed by technical product information, troubleshooting, Page 13-12 •••• and problem-tracking database access

Ongoing dedicated on-site or remote technical assistance Resident Engineer Page 13-13 ••••

On-site troubleshooting, repair, and hardware replacement Time and Materials Support on an as-needed basis Page 13-13 ••••

Web-Based Information Services Available worldwide free of charge

Interactive technical information and troubleshooting 3Com Knowledgebase database for all 3Com products Page 13-12 ••••

Online product software, firmware, and documentation Software Downloads download database for all 3Com products Page 13-12 ••••

Specialized diagnostic database for 3Com wireless and 3Com Connection Assistant network interface card products Page 13-12 ••••

Technology and Business Solutions

Custom integrated call center solution with 3Com NBX 3Com Contact Advantage telephony system and contact management software Page 11-26 ••••

Wireless technology application consulting for stores, hotels, 3Com Enterprise Wireless and amusement and sports parks, and museums Mobility Solutions •••• Page 13-14

Education Available worldwide free or at nominal cost

Structured curricula delivered through multiple related courses; 3Com University Certification options for technical/nontechnical professionals and 3Com Program •••• partners Page 13-15

Single courses covering technologies, business solutions, and 3Com University Courses 3Com products; online interactive, self-study or hands-on Page 13-16 •••• courses led by 3Com Professional Services instructors or selected training centers

For more information, call your regional service office or or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Customer Service 13-3 01/25/02

3Com Customer Service at a Glance, continued

A 3Com service sales office is always within easy reach. Look for the 3Com office closest to you. Please note that these numbers are subject to change.

How to Contact Us for Service Sales

Asia/Pacific Rim (APR) Europe/Middle East/Africa (EMEA) Latin America (LAT) North America (NA)

Regional e-mail: Regional e-mail: ANCAR and CA Canada and the United States [email protected] [email protected] Andean, Caribbean, and Central Regional toll-free phone number: Local toll-free phone numbers: Regional phone number: America 866-326-6222 Australia: 1 800 678 515 +44 (0)1442 435529 Andean (Bolivia, Colombia, Ecuador, Peru, Venezuela) Hong Kong: 800 933 486 Local toll-free numbers: Caribbean (Bahamas, Bermuda, India: 000 800 650 1111 Austria: 0800 297468 Jamaica, Puerto Rico, Dominican Belgium: 0800 71429 Indonesia: 001 800 61 009 Republic, Trinidad and Tobago, and Japan: 00531 61 6439 Denmark: 800 17309 the rest of Caribbean Islands) Malaysia: 1800 801 777 Finland: 0800 113153 Central America (Costa Rica, New Zealand: 0800 446 398 France: 0800 917959 Panama, Nicaragua, Guatemala, Honduras, Salvador, Belize) People’s Republic of China: Germany: 0800 1821502 10800 61 00137 or Hungary: 06800 12813 c/o Jorge Lopez Phone: 1-800-998-2112, 021 6350 1590 Ireland: 1 800 553117 extension 3204 Philippines: 1235 61 266 2602 Israel: 1 800 9453794 E-mail: [email protected] Singapore: 8006161463 Italy: 800 8 79489 APUC (Argentina/Paraguay/Chile): South Korea: 00798 611 2230 Luxembourg: 0800 3625 c/o Martin Gervan or (02) 3455 64 Netherlands: 0800 0227788 Phone: 54-11-4510-3222 Pakistan: +61 2 9937 5085 (toll) Norway: 800 11376 E-mail: [email protected] Taiwan, Republic of China: Poland: 00 800 3111206 Brazil: 0080 611 261 c/o Carlos Santana Portugal: 800 831416 Thailand: 001 800 611 2000 Phone: 55-11-5643-2655 South Africa: 0800 995014 E-mail: [email protected] Spain: 900 983125 Mexico: Sweden: 020 795482 c /o Jorge Marron Switzerland: 0800 55 3072 Phone: 525-201-0032 E-mail: [email protected] United Kingdom: 0800 966197

AWARDS AND KUDOS

Recognition by respected peers and valued customers—what better way to judge success?

Brandon-Hall/Online Learning Magazine “2001 Excellence in High Marks for Customer Support. A recent independent survey E-Learning” Silver Award for 3Com’s Home Networking course. sponsored by 3Com reveals that 87 percent of North American The awards recognize outstanding examples of e-learning through- respondents and 92 percent of Latin American respondents said their out the industry. experience “exceeded expectations.”

Vuepoint e-Learning Summit 2001 Award for “innovative use of Dozens of personal letters from partners and customers relate how e-learning as a marketing tool” was awarded to 3Com’s Home service engineers have earned their respect and trust. As one reseller Networking course. The competition is sponsored by Baylor recently remarked, “You have a fine stable of professionals in your University Center for Corporate e-Learning and e-LITE Think Tank. CSO group, and I am sleeping much better knowing that I can look behind me and know: the cavalry is there!”

For more information, call your regional service office or or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Customer Service 13-4 01/25/02

Professional Services

Our Professional Services team can help your organiza- 3Com’s Professional Services organization offers tion—regardless of size—gain a competitive advantage customized consulting services to customers and in your industry, get a higher return on your network additional value-added services to 3Com partners. The investment, and minimize the risks associated with services described in this section are a sample of what is transitions during the life of your network. Consulting available worldwide. Contact your local 3Com office for services are divided into three areas: complete information on services available in your area.

• Assessment—evaluation and planning services • Implementation—installation and setup services • Integration—enhancement, upgrade, and expansion services

Assessment Services

Network Design and Engineering Network Performance Check A network is much more than the sum of its parts. Are you getting the most from your network 3Com offers a range of network design services for investment? 3Com’s performance consulting engineer customers and 3Com partners who need assistance in can conduct a comprehensive analysis of your network designing or redesigning their network to meet chang- activity and give you the information you need to ing business needs. Our consulting team has years of improve your network’s performance. A Professional experience providing comprehensive end-to-end Services engineer meets with you to discuss your specif- network designs for businesses and organizations of any ic application needs. With those needs in mind, the size. Whether you want to add a wireless LAN, expand engineer measures network traffic, develops detailed your network, converge data and voice, add security reports on network traffic statistics, and recommends features, improve network performance, or incorporate ways to improve overall network performance. wireless connections—to name just a few network • State-of-the-art monitoring capabilities can catch potential enhancements—3Com can help. Our network design conflicts and errors before they become major problems, engineer will review your business plan and require- saving you time and money ments and create a comprehensive network design that • Comprehensive dataflow and utilization analysis—together supports your business while simplifying implementa- with a thorough understanding of the complex interactions tion. among network applications, protocols, and topologies— enables 3Com engineers to identify the subtle root causes of • 3Com’s equipment and technology expertise speeds the performance problems design process and helps eliminate errors and reduce overall • A detailed evaluation report clearly specifies areas for development costs improvement and suggests alternatives to fit your budget and • Save your IT staff for core business network implementation time frame tasks • Additional project management and performance check • Leverage 3Com’s knowledge with informal instruction during services are also available; contact your local 3Com office or the design process regional service sales team; see page 13-4 for worldwide • For small or home-based businesses with no IT staff, contact numbers 3Com’s consultants can quickly and efficiently design a low-maintenance network that matches your needs • Additional project management and equipment installation and configuration services are also available; contact your local 3Com office or regional service sales team; see page 13-4 for worldwide contact numbers

For more information, call your regional service office or or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Customer Service 13-5 01/25/02

Professional Services, continued

Network Security Audit • During the site survey, the engineer conducts a physical check of the network infrastructure and interviews the IT staff on With the increasing concerns about data integrity support issues and privacy, organizations have placed network security • A final report identifies the best solutions for your business at the top of their priority lists. A Professional Services application, and provides a full network design and a complete engineer works with you to identify your security 3Com NBX product equipment checklist requirements and conducts a comprehensive network • Additional project management and performance check security audit. Based on those findings, the engineer services are also available; contact your local 3Com office or develops a detailed report with recommendations. regional service sales team; see page 13-4 for worldwide contact numbers Additional services also include security policy implementation and firewall installation and configuration. • Refer to Section 11 for detailed information on 3Com NBX products • The service begins with an interview to determine your security requirements Gigabit Ethernet Readiness Survey • The engineer then conducts a vulnerability audit analyzing your network for areas of weakness and produces a report on Gigabit Ethernet offers up to 100 times the network current security risks with resolution options performance of 10 Mbps Ethernet technology while • The engineer tests your security by attempting to break into leveraging your investment in existing expertise and and disrupt the network from both inside and outside the fire- equipment. Ever since 3Com invented the world’s first wall, using commercial off-the-shelf and specialized hacking Ethernet network interface devices over 20 years ago, tools we’ve been a recognized industry leader in developing • As part of the remote security audit, the engineer examines faster performance on reliable, open Ethernet standards. your company’s entire external network or Internet-based Take advantage of that expertise by enlisting 3Com to infrastructure and recommends remedies for security lapses help you upgrade your network for 1000 Mbps Gigabit • Additional 3Com firewall implementation services are also Ethernet performance, and converge voice, video, and available; contact your local 3Com office or regional service sales team; see page 13-4 for worldwide contact numbers data applications onto one high-speed backbone. • Our Professional Services engineer studies your business appli- Converged Voice and Data cation needs before the site survey Readiness Survey • During the site survey, the engineer conducts a physical check of the network infrastructure 3Com has helped hundreds of customers reduce • The engineer helps you compare the cost and security benefits operation costs, increase productivity, and improve of Gigabit Ethernet copper and fiber cabling customer satisfaction by developing customized net- ® ® • A final upgrade plan identifies the best Gigabit Ethernet works that carry both voice and data traffic. 3Com NBX solutions for your business application and provides a complete networked telephony products—based on an open equipment list architecture including IP, Ethernet, and TAPI/WAV • Additional project management and network installation standards—offer applications-rich solutions that protect services are also available; contact your local 3Com office or your investment. Our NBX system engineer will study regional service sales team; see page 13-4 for worldwide your needs, evaluate your current capabilities, and contact numbers develop a detailed plan to best support your business objectives.

• A Professional Services engineer interviews your staff and studies your business prior to the site survey to understand your needs and requirements

For more information, call your regional service office or or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Customer Service 13-6 01/25/02

Professional Services, continued

Implementation Services

Network Installation and • The engineer then creates a network infrastructure report and Implementation provides a complete equipment list • During installation, the engineer installs and labels equipment Whether you are a larger enterprise or a small or home- to your specifications (not available in North America) office business, 3Com can help you deploy a new network • Extensive post-installation testing verifies operation and con- quickly, with a minimum of disruption. A 3Com nectivity between network components (not available in North Professional Services engineer installs the equipment to America) your specifications, setting up and configuring network • A complete documentation package provides equipment lay- components. The engineer also thoroughly tests all net- out and configuration details, while informal training helps work components to ensure that the new equipment oper- familiarize your staff with the new equipment ates correctly and meets your specifications and business requirements. The 3Com network installation service is 3Com Wireless LAN Building-to-Building available for most 3Com products. Bridge Site Survey and Installation

• 3Com’s equipment and technology expertise speeds the For 3Com Wireless LAN Building-to-Building Bridge cus- installation process and reduces errors tomers, 3Com offers a product-specific site survey and • Services range from single-product installation to complex installation service. The service includes a physical network deployment building check, a comprehensive preinstallation report, • A complete documentation package with equipment layout and complete installation and configuration services. and topology drawings helps your staff learn the network, and aids in maintenance and expansion planning • During the site survey, the Professional Services engineer conducts a physical check of the building, scouts locations • An installation service agreement specifies deliverables and for wireless access points, identifies cable drop locations for requirements in detail each bridge, and determines whether there is a need for • Additional network design and project management services tower or firewall drilling are also available; contact your local 3Com office or regional • Our engineer then creates a final report that identifies the service sales team; see page 13-4 for worldwide contact best locations for wireless access points and provides a numbers complete equipment list • During installation, our engineer installs the antenna and 3Com Wireless LAN Site Survey and bridges, labels equipment to your specifications, powers up Installation and configures the bridges, and connects the bridges to the network If you’re considering upgrading your existing network • Extensive post-installation testing verifies bridge operation and or installing a completely new network that takes advan- connectivity between bridges and between buildings through- tage of the flexibility of new wireless technologies, 3Com out the network can help. 3Com has built its reputation on offering • A complete documentation package provides equipment industry-leading services and products using standards- layout and configuration details, while informal training helps based technologies. Our Professional Services engineers familiarize your staff with the new equipment are well versed in wireless technologies, and can advise • Refer to page 12-10 for detailed information on the you on the most cost-effective, efficient products and 3Com 11 Mbps Wireless LAN Building-to-Building Bridge applications to suit your needs. These 3Com-certified engineers also manage your installation from start to finish.

• During the site survey, the 3Com Professional Services engineer reviews the building blueprints and conducts a physical check of the building

For more information, call your regional service office or or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Customer Service 13-7 01/25/02

Professional Services, continued

3Com® NBX® System 3Com AVP NBX System Installation Network Installation Consulting For enterprises and organizations with demanding avail- In the Asia/Pacific Rim region, 3Com offers a consulting ability and reliability requirements, we offer basic and service for Authorized Voice Partners (AVPs) deploying advanced installation services for 3Com NBX network 3Com NBX solutions. A 3Com Professional Services engi- telephony solutions. A 3Com Professional Services engineer assists local VSPs during initial LAN baseline neer installs equipment for 3Com NBX network telephony assessment, as well as during system design, staging, solutions, configures the system hardware and software installation, cut-over, and final acceptance testing. The for optimum performance, and performs post-installation engineer also conducts on-site training on the 3Com NBX testing. The engineer also conducts informal on-site train- system after installation is completed. ing on the 3Com NBX system after installation is complet- • This service is offered only in the Asia/Pacific Rim region ed. • Provides 3Com NBX system product expertise to AVPs • Basic service covers installation of a basic 3Com NBX system • Additional network telephony–based services are also available; with 10 phones contact your local 3Com office; see page 13-4 for worldwide • An expanded service covers installation of other 3Com NBX contact numbers products, such as public or leased line cards and off-board • Refer to Section 11 for detailed information on 3Com NBX software licenses telephony system products • Additional post-installation services are available on a time- and-materials basis to move or add hardware, implement new features, or perform software updates • A 3Com service agreement specifies deliverables and requirements in detail • Additional network telephony–based services are also available; contact your local 3Com office or regional sales team; see page 13-4 for worldwide contact numbers • Refer to Section 11 for detailed information on 3Com NBX telephone system products

For more information, call your regional service office or or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Customer Service 13-8 01/25/02

Professional Services, continued

Integration Services

Project Management • The engineer also conducts informal on-site training on the discovery mapping, stress monitoring, and event viewing fea- 3Com project management services provide the extra tures focus and resources that special projects demand. Our • Refer to page 8-4 for detailed information on 3Com Network Professional Services engineer delivers services tailored Supervisor and page 8-7 for 3Com Network Supervisor to your specific needs, managing an entire process from Advanced Package initial specification to post-project review, regardless of project size. 3Com SuperStack® 3 Firewall

• Consulting services help conserve your IT staff for core Implementation business network implementation tasks or supplement your The 3Com SuperStack® 3 Firewall is a powerful Internet in-house resources security and VPN gateway solution for enterprise and • Using a structured methodology, our project management branch offices. To ensure that you get the most out of this engineer can identify, plan, and track requirements and project product, 3Com offers an on-site integration service. A support details for any network life-cycle phase 3Com Professional Services engineer works with you at • 3Com’s knowledge of networking technology and project your site, analyzing your company’s security policy objec- management expertise simplifies the management process and helps reduce errors tives. The engineer then installs and configures the SuperStack 3 Firewall to meet your requirements, includ- • A project management service agreement specifies deliverables and requirements in detail ing DMZ port, VPN encryption, and content filter configuration. The engineer also conducts informal training on • Additional network design and implementation services are also available; contact your local 3Com sales office or regional the product. service sales team; see page 13-4 for worldwide contact • An experienced field engineer evaluates your LAN and VPN numbers security requirements and customizes the firewall to fit your specific needs 3Com Network Supervisor Integration • Installation and configuration include DMZ port, VPN 3Com Network Supervisor and 3Com Network encryption, and content filter setup Supervisor Advanced Package are comprehensive enter- • The engineer conducts informal training on 3Com prise network management applications. 3Com’s on-site SuperStack 3 Firewall features and capabilities integration service ensures that your network benefits • Additional network security audit and implementation services from the full power of these applications. A 3Com are available in some regions; contact your local 3Com office or regional service sales team; see page 13-4 for worldwide Professional Services engineer works with you at your contact numbers site, analyzing your monitoring, reporting, and perfor- • Refer to page 3-4 for detailed information on the mance management objectives. Based on your needs, our 3Com SuperStack 3 Firewall engineer identifies key devices and links, sets defaults and thresholds, and determines the best routing for alarms. The engineer also conducts informal on-site training on the software’s capabilities.

• Our Professional Services engineer evaluates your network management and monitoring requirements, then customizes the application to fit your specific needs • The integration service includes installation and configuration, e-mail alarm notification, and alarm setup and reporting

For more information, call your regional service office or or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Customer Service 13-9 01/25/02

Professional Services, continued

Migration Services Migration services provide extra assistance with significant network changes such as major technology upgrades, changes in vendor equipment, or new network strategy implementations. 3Com Professional Services engineers have extensive backgrounds in end- to-end network products and technologies, and are familiar with all types of complex migrations. They are skilled at change-order management and can draw on 3Com’s in-depth resources to solve any problems that may occur. As part of the migration service, our engineer delivers a detailed implementation and backup plan that covers a range of contingencies. The result is a fast, smooth implementation with minimal risk to your business.

• The migration plan identifies resources, defines necessary steps, and specifies the optimum sequence of events for successful migration • The accompanying backup plan covers incident reporting and contingency scenarios • Our engineer works on-site to implement the migration plan and thoroughly test the results • Additional project management and implementation services are also available; contact your local 3Com office or regional service sales team; see page 13-4 for worldwide contact numbers

For more information, call your regional service office or or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Customer Service 13-10 01/25/02

Maintenance Services

3Com maintenance services help you keep your network obtain the latest problem status and communicate with up and running with extended repair and hardware technical support engineers. replacement options. Whether it’s dedicated on-site resources or round-the-clock technical telephone support, 3Com offers maintenance services to customers world- you can depend on 3Com to be there when you need wide, and additional value-added services to partners. assistance. 3Com also offers extensive free web-based Contact your local 3Com office for complete information information to help you quickly troubleshoot network on services available in your area. problems, download the latest software or firmware, or

3Com® GuardianSM Service

For customers who want comprehensive on-site support, • Choose between 24/7 or standard business day (8 a.m. to 3Com offers GuardianSM service. For an annual fee, you 5 p.m.) technical telephone support coverage can ensure that 3Com-trained engineers are available to • Technical Telephone Support is backed by a sophisticated call- provide prompt on-site repair assistance and advance tracking database and a problem-replication laboratory where hardware replacement when you need it, for maximum service engineers respond to technical questions and quickly network operation uptime. The service also includes solve your network problems telephone technical support and 3Com Case Manager, an • Web-based Case Manager lets you monitor your case progress online tracking service. 3Com Guardian service is avail- 24 hours a day and communicate with support engineers by able for 3Com advanced redundant power system, cable, adding notes to your case history firewall, hub, ISDN and 56K modem, hub and switch • Additional, free web-based services include online help, module, remote access system, router, switch, and returns contact information, software downloads, 3Com Knowledgebase, and 3Com Connection Assistant; webcache products. see the sidebar on page 13-12 for more information • Choose between guaranteed four-hour or next-business-day • Additional maintenance services are also available; contact on-site support and advance hardware replacement response your local 3Com office or regional service sales team; see times page 13-4 for worldwide contact numbers

3Com ExpressSM Service

3Com ExpressSM service is designed for customers who • Spares On Site (SOS), offered in place of four-hour hardware install and maintain their network hardware. The service replacement for Latin America only, enables customers to select augments your in-house resources with convenient access and store 3Com-owned parts on-site at single or multiple installations for a yearly fee; other spares options are available in other to 3Com parts, software, and technical expertise. For an regions annual fee, 3Com provides advance hardware replacement to minimize your network downtime. The service also • Technical Telephone Support is backed by a sophisticated call- tracking database and a problem-replication laboratory where includes technical telephone support and 3Com Case service engineers respond to technical questions and quickly solve Manager, an online tracking service. 3Com Express service your network problems is available for all 3Com products except NICs. 3Com • Web-based Case Manager lets you monitor your case progress Partner Express service, available in some regions, pro- 24 hours a day and communicate with support engineers by vides supplemental backup telephone, advance hardware adding notes to your case history replacement, and other support services to partners who • Additional, free web-based services include online help, provide their own branded service. returns contact information, software downloads, 3Com Knowledgebase, and 3Com Connection Assistant; • Choose between guaranteed four-hour (not available in Latin see the sidebar on page 13-12 for more information America) or next-business-day advance hardware replacement response times, and 24/7 or standard business day (8 a.m. to 5 • In some regions, 3Com Partner Express service provides backup p.m.) technical telephone support coverage telephone, advance hardware replacement, and other support services to partners who provide their own branded service

For more information, call your regional service office or or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Customer Service 13-11 01/25/02

Maintenance Services, continued

Technical Telephone Support

This service is ideal for 3Com customers and partners • Additional, free web-based services include online help, who stock their own spare parts but still need telephone returns contact information, software downloads, technical support. The service is available for all 3Com 3Com Knowledgebase, and 3Com Connection Assistant; see the sidebar below for more information products for one annual fee and includes 3Com Case Manager, an online tracking service. 3Com Partner • Additional maintenance services are also available; contact your local 3Com office or regional service sales team; see Phone Support, available in some regions, provides sup- page 13-4 for worldwide contact numbers plemental backup support from 3Com for partners who • In some regions, 3Com Partner Phone Support provides provide their own branded service. supplemental backup support for partners who provide their own branded service • Choose between 24/7 or standard business day (8 a.m. to 5 p.m.) technical telephone support coverage • Technical Telephone Support is backed by a sophisticated call- tracking database and a problem-replication laboratory where service engineers respond to technical questions and quickly solve your network problem

WEB-BASED INFORMATION SERVICES FOR FREE ROUND-THE-CLOCK SUPPORT

It’s all at your fingertips! 3Com’s free web-based services bring you 3Com products. You can find older software versions, or keep cur- round-the-clock, worldwide access to customer support resources. rent on the latest technology platform support, features, and capa- They offer a convenient alternative to telephone support, enabling bilities from one location. The convenient interface lets you search you to download software and documentation, diagnose and for specific software by key word or by product category. resolve technical problems, and obtain contact information and 3Com Connection Assistant™ is a diagnostic and repair tool for Return Material Authorization (RMA) process instructions and forms. both end users and help-desk staff. When a support request is 3Com Knowledgebase is an interactive database that contains generated, the intelligent interactive software supplies system thousands of technical solutions compiled by 3Com support engi- settings and user history information to aid troubleshooting and neers around the globe. It lets you easily find specific information to reduce resolution time. 3Com Connection Assistant currently solve your networking problems. supports 3Com desktop and server NICs, PC Cards, and 11 Mbps and Bluetooth™ wireless cards and devices. See page 6-3 for more Our software downloads service includes an easy-to-use data- information. base of drivers, firmware, software, and documentation for all

For more information, call your regional service office or or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Customer Service 13-12 01/25/02

Maintenance Services, continued

Resident Engineer

With this service, a full-time 3Com-trained engineer is • The service contract includes either guaranteed four-hour assigned to your company to resolve technical issues or next-business-day advance hardware replacement and conduct proactive technical planning. For an annual • Free web-based services include online help and returns fee, the engineer works on-site or remotely from a contact information, and software downloads, 3Com support facility, depending on your particular 3Com Knowledgebase, and 3Com Connection Assistant databases; see the sidebar on page 13-12 for more infor- technical assistance needs. Ongoing technical planning mation services help you avoid future network difficulties and • Additional maintenance services are also available; contact downtime. The service also includes four-hour or next- your local 3Com office or regional service sales team; see business-day advance hardware replacement. page 13-4 for worldwide contact numbers

• Resident engineering services let you reserve your IT staff for core business network implementation tasks or supplement your in-house resources • A consistent 3Com contact with an in-depth knowledge of your network ensures quick troubleshooting and problem resolution

Time and Materials Support

For customers who want to purchase on-site assistance • On-site troubleshooting and repair services are offered on an on an as-needed basis, 3Com offers a time-and-materials as-needed basis to customers who don’t need telephone assis- response option within a commercially reasonable time tance or guaranteed response time for hardware replacement frame. The four-hour minimum charge includes travel • Additional services are also available; contact your local 3Com time portal-to-portal. Special rates may apply outside office or regional service sales team; see page 13-4 for worldwide contact numbers designated service areas.

For more information, call your regional service office or or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Customer Service 13-13 01/25/02

Technology and Business Solutions

Keeping competitive in today’s business environment • Creating a centralized customer call center using converged often means understanding how technology can increase data and voice network technology (see page 11-26 for more your revenues and lower your costs. 3Com has the information) knowledge, the people, and the resources to take your • Providing Internet access to your customers using wireless organization where it needs to go—while you make sure technology you get maximum value from your network investment. 3Com technology and business solutions offer customized 3Com currently offers solutions in two increasingly implementations to customers and partners worldwide. important arenas: Contact your local 3Com office for complete information on solutions available in your area.

3Com Enterprise Wireless and Mobility Solutions

Bring the power of the Internet to your brick-and-mortar 3Com Professional Services supplies one point of contact business or entertainment or cultural center with the for all project and technical issues. We provide design, 3Com enterprise wireless and mobility solutions. 3Com project management, system installation, and technical Professional Services consultants use the latest wireless support services. technology to add a web presence to your store, hotel, • Integrate your customers’ online and on-site experience by museum, or amusement park. Through your wireless merging the convenience and information of the web with website, you can enhance your customers’ experience your brick-and-mortar storefront or venue and increase their independence by providing convenient • Stadium, amusement park, hotel, and museum guests can use services. mobile technology devices such as handhelds and kiosks to find the information they need, when they need it Our engineers can analyze your retailing needs and pro- • You can put the information your customers want at their vide a tailored mobility solution that includes features fingertips, freeing your service staff such as loyalty programs, price comparison, personalized • Adding wireless features to your facilities puts guests in touch offerings, and information or product recommendations with local resources, encourages commerce, and enhances the based on previous purchase or attendance history. Or they overall visitor experience can help you direct your customers to local resources and • 3Com Professional Services supplies one point of contact for all information through mobile technology devices. Plus we project-related services and technical issues can help you integrate existing content and services with • Contact your local 3Com office or regional service sales team; those of local partners. see page 13-4 for worldwide contact numbers

FOR INFORMATION ON 3COM CONTACT ADVANTAGE, SEE PAGE 11-26.

For more information, call your regional service office or or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Customer Service 13-14 01/25/02

Education

Whether you’re interested in developing a particular skill ness trends, emerging technologies, and new 3Com prod- or expertise, or need to brush up on the latest technology uct offerings. or 3Com product, 3Com University brings a world of learning to your desktop. With courses and certification, Visit the 3Com University home page on 3Com’s website you can enhance your value to your company or to your for complete information on classes and certification clients by keeping abreast of new developments in busi- available in your area.

3Com University Certification

Maintain your competitive advantage with 3Com certifi- • The 3Com Certified Solutions Associate curriculum is designed cation training. Certification gives you that extra mea- for sales, marketing, and management professionals who sure of credibility, personal recognition, and professional need a fundamental knowledge of network technologies, 3Com products, and business solutions edge in selling, servicing, and integrating networking solutions. 3Com offers a technical and nontechnical certi- • The 3Com Certified Solutions Expert curriculum is designed for highly technical professionals such as systems engineers and fication program to meet the needs of all types of net- IT/MS staff who analyze and determine customer needs and working professionals, plus additional programs for val- recommend and design networking solutions ued 3Com partners. Online 24/7 access to courseware, • The 3Com Certified Networked Telephony Specialist curriculum testing, and transcripts lets you study when and where is designed for 3Com partners who need to demonstrate it’s convenient. We continually update the curriculum to competency in designing, configuring, and troubleshooting keep pace with developing industry technologies and 3Com networked telephony product solutions trends. • The 3Com Certified Wireless Specialist curriculum is designed for 3Com partners who need the knowledge and skills to • The 3Com University certification program consists of struc- successfully design, implement, and maintain 3Com 11 Mbps tured curricula of 3Com courses that meet specific industry wireless LAN solutions requirements

PROFESSIONAL CERTIFICATION TO HELP YOU SUCCEED

To grow and prosper in today’s economy, it literally pays to have your schedule, either online or from local training centers. Even an edge on your competition. Have you ever lost a bid because better, most certification curricula are offered free of charge. the potential client was not convinced that you had the right skills Are you a 3Com partner? 3Com offers a specialized certificate in and knowledge to successfully complete the job? For networking wireless and LAN telephony, and discounts on certification in IT net- professionals, certification by respected organizations signals to work infrastructure from other industry-leading vendors such as clients and peers that you’ve invested time and effort to increase Microsoft, Novell, Computer Telephony Institute, Linux Professional and deepen your expertise. Institute, and CompTIA. 3Com Corporation, a leader in local and wide area networking for In an era of ever-tightening budgets, it’s nice to know you can over two decades, has developed a certification program geared to add significantly to your bottom line without first having to both technical and nontechnical networking professionals. This subtract from it. Explore 3Com’s certification program on the 3Com program is recognized within the industry for its quality of content University home page today. and comprehensiveness of subject matter. You can take courses on

For more information, call your regional service office or or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Customer Service 13-15 01/25/02

Education, continued

3Com University Courses

3Com offers award-winning training, featuring more We also offer 3Com partners another tier of sales and than 60 courses on LAN and WAN network technologies technical courses in addition to our end-customer and solutions, as well as on specific 3Com products. And selections. 3Com University gives you plenty of learning options. • 3Com makes it easy for you to find course descriptions, sched- You can take an interactive online course or download a ules, instructor-led class locations, and registration information self-study course whenever and wherever it’s conve- from one convenient site nient. These well-organized, comprehensive courses are a • 24/7 access to online courseware, testing, and transcripts lets recognized value in the industry and are a must for net- you study when and where it’s convenient work novices and experienced professionals alike. • Hands-on, instructor-led technical product training taught by Online classes are offered free of charge. 3Com Professional Services engineers or authorized training centers is offered worldwide in local languages For some products, we also offer hands-on technical • Customized offerings for valued 3Com partners include training for a fee that covers product installation, main- product and technology overview courses, selling strategy tenance, and troubleshooting. These laboratory-intensive courses, and technical installation and configuration courses on courses are taught by 3Com’s Professional Services staff most 3Com products or by authorized select companies throughout the world, • The 3Com University Bookstore helps you quickly find popular in local languages. You can register for scheduled courses books on networking topics written by industry experts and workshops, or arrange for customized training at your site. Check the 3Com website or call your local service office for information (see page 13-4 for worldwide contact numbers).

THIS BOOKSTORE NEVER CLOSES

3Com has teamed with Fatbrain.com to bring you a customized, telecommunications, the Internet, hardware, operating systems, and professional online bookstore. The 3Com University Bookstore e-commerce. In-stock orders placed by 4:00 p.m. PST ship the same offers titles by industry experts on key topics in networking and business day.

For more information, call your regional service office or or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Customer Service 13-16 02/29/02

Appendix A: Products by Family Brand

Only 3Com family brands and their associated products are listed below. Refer to Contents on page iii for a full list of 3Com products categorized by function, or check the Product and Subject Index at the back of this catalog.

3Com AirConnect Products 3Com NBX Voicemail License Upgrades page 11-19 3Com NBX VPIM Multisite Messaging Exchange 3Com AirConnect 11 Mbps Wireless LAN Licenses page 11-20 Access Point page 12-14 3Com NBX WAV Application Ports page 11-18 3Com AirConnect 11 Mbps Wireless LAN PC Card page 12-14 3Com AirConnect 11 Mbps Wireless PCI Card page 12-15 Unified Messaging 3Com NBX Unified Communications page 11-23 3Com Megahertz Products 3Com NBX Unified Communications Capability 3Com Megahertz 10 Mbps LAN PC Cards page 12-36 Licenses page 11-24 3Com Megahertz 10 Mbps LAN CF+ Card page 12-39 3Com OfficeConnect Products 3Com Megahertz 10/100 LAN+56K Global Modem CardBus DSL Routers PC Card with Autosensing XJACK Connector page 12-21 3Com OfficeConnect Remote 612 ADSL Router page 2-3 3Com Megahertz 10/100 LAN+56K Global Modem 3Com OfficeConnect Remote 812 ADSL Router page 2-2 PC Card page 12-25 3Com Megahertz 10/100 LAN+56K Modem PC Card page 12-25 Firewalls 3Com OfficeConnect Internet Firewall 25 page 3-6 3Com Megahertz 10/100 LAN CardBus PC Cards page 12-30 3Com OfficeConnect Internet Firewall DMZ page 3-6 3Com Megahertz 10/100 LAN PC Cards page 12-34 3Com OfficeConnect Website Filter page 3-7 3Com NBX Products Hubs—Ethernet Attendant Consoles 3Com OfficeConnect Ethernet Hub 4 page 4-9 3Com NBX 1105 Attendant Console page 11-11 3Com OfficeConnect Ethernet Hub 4C page 4-9 Call Centers 3Com OfficeConnect Ethernet Hub 8 page 4-9 3Com NBX Call Center page 11-25 3Com OfficeConnect Ethernet Hub 8C page 4-9 Interface Cards 3Com NBX 10BASE-T Hub Card page 11-12 3Com OfficeConnect Ethernet Hub 16C page 4-9 3Com NBX Analog Device Connectivity page 11-12 Hubs—10/100 Ethernet/Fast Ethernet 3Com OfficeConnect Dual Speed Hub 5 page 4-8 3Com NBX PSTN Interface Cards page 11-12 3Com OfficeConnect Dual Speed Hub 8 page 4-8 Networked Telephony Solutions 3Com NBX 25 Communications System page 11-6 3Com OfficeConnect Dual Speed Hub 16 page 4-8 3Com NBX 100 Communications System page 11-5 Internet Access Gateways 3Com OfficeConnect Cable/DSL Gateways page 5-3 3Com SuperStack 3 NBX Networked Telephony Solution page 11-4 ISDN and 56K LAN Modems Phones 3Com OfficeConnect Dual 56K and 56K LAN Modems page 5-5 3Com NBX 1102 Business Phone page 11-9 3Com OfficeConnect ISDN LAN Modems page 5-4 3Com NBX 2101 Basic Phone page 11-10 Network Interface Cards 3Com NBX 2102 Business Phone page 11-9 3Com OfficeConnect Fast Ethernet NIC page 6-15 3Com NBX 2102-IR Business Phone page 11-9 PC Cards 3Com OfficeConnect 10/100 LAN CardBus PC Card Power Sources with Integrated Connector page 12-32 3Com NBX Power Adapter Kit page 11-13 3Com OfficeConnect 10/100 LAN PC Cards page 12-37 3Com NBX Telephone Power Splitter page 11-13 3Com OfficeConnect 10/100 LAN+56K Global Modem Software Licenses CardBus Type III PC Card page 12-23 3Com NBX Complement Attendant Site License page 11-21 3Com OfficeConnect 10/100 LAN+56K Global Modem CardBus 3Com NBX ConneXtions H.323 Gateway page 11-17 PC Card with Autosensing XJACK Connector page 12-24 3Com NBX IP License Suite page 11-16 Print Servers 3Com NBX IP Virtual Tie Line Licenses page 11-17 HP JetDirect 170X OfficeConnect External Print Server page 3-13 3Com NBX pcXset PC Client Software page 11-21 HP JetDirect 300X OfficeConnect External Print Server page 3-13 3Com NBX 3rd-Party Messaging Licenses page 11-20

For more information, call your reseller or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Appendix A: Products by Family Brand A-1 02/29/02

Appendix A: Products by Family Brand, continued

3Com OfficeConnect Products, continued Switches—10/100 Ethernet/Fast Ethernet 3Com OfficeConnect Switch 5 page 10-28 3Com OfficeConnect Dual Speed Switch 5 Plus page 10-28 3Com OfficeConnect Switch 8 page 10-28 3Com OfficeConnect Dual Speed Switch 8 Plus page 10-28 3Com OfficeConnect Dual Speed Switch 16 Plus page 10-28 3Com SuperStack Products Firewalls 3Com SuperStack 3 Firewall page 3-4 3Com SuperStack 3 Firewall Website Filter page 3-5 Hubs—Ethernet 3Com SuperStack II PS Hub 40 page 4-5 3Com SuperStack 3 Baseline Hub Family page 4-6 Hubs—10/100 Ethernet/Fast Ethernet 3Com SuperStack II Dual Speed Hub 500 page 4-3 3Com SuperStack 3 Baseline Dual Speed Hubs page 4-6 Networked Telephony Solutions 3Com SuperStack 3 NBX Networked Telephony Solution page 11-4 Power Systems 3Com SuperStack Advanced Redundant Power Systems page 9-2 Server Load Balancers 3Com SuperStack 3 Server Load Balancer page 3-12 3Com SuperStack 3 Server Load Balancer Plus page 3-12 Switches—Ethernet 3Com SuperStack II Switch 1100 Family page 10-24 Switches—10/100 Ethernet/Fast Ethernet 3Com SuperStack 3 Baseline 10/100 Switches page 10-27 3Com SuperStack 3 Switch 3300 Family page 10-23 3Com SuperStack 3 Switch 4300 page 10-21 3Com SuperStack 3 Switch 4400 Family page 10-19 Switches—Gigabit Ethernet 3Com SuperStack 3 Baseline 10/100/1000 Switch page 10-18 3Com SuperStack 3 Switch 4900 page 10-16 3Com SuperStack 3 Switch 4900 SX page 10-16 3Com SuperStack 3 Switch 4924 page 10-15 3Com SuperStack 3 Switch 4950 page 10-14 Telephone Systems 3Com SuperStack 3 NBX Networked Telephony Solution page 11-4 Webcaches 3Com SuperStack 3 Webcache 1000 page 3-10 3Com SuperStack 3 Webcache 3000 page 3-10

For more information, call your reseller or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Appendix A: Products by Family Brand A-2 02/29/02

Appendix B: Products by Technology

This table lists 3Com products according to the technologies they support. Products with multiple capabilities appear under more than one technology heading.

56 Kbps V.90 3Com OfficeConnect Website Filter page 3-7 ISDN and 56K LAN Modems 3Com SuperStack 3 Firewall page 3-4 3Com OfficeConnect Dual 56K and 3Com SuperStack 3 Firewall Website Filter page 3-5 56K LAN Modems page 5-5 Hubs LAN+Modem PC Cards 3Com OfficeConnect Dual Speed Hubs page 4-8 3Com 10/100 LAN+56K Global Modem CardBus 3Com OfficeConnect Ethernet Hubs page 4-9 Type III PC Card page 12-22 3Com SuperStack II Dual Speed Hub 500 page 4-3 3Com 10/100 LAN+56K Global Modem 3Com SuperStack II PS Hub 40 page 4-5 Type III PC Card page 12-26 3Com SuperStack 3 Baseline Dual Speed Hubs page 4-6 3Com Megahertz 10/100 LAN+56K Global Modem CardBus PC Card with Autosensing XJACK Connector page 12-21 3Com SuperStack 3 Baseline Hubs page 4-6 3Com Megahertz 10/100 LAN+56K Modem PC Cards page 12-25 Internet Access Gateways and LAN Modems 3Com OfficeConnect 10/100 LAN+56K Global Modem CardBus 3Com OfficeConnect Cable/DSL Gateways page 5-3 PC Card with Autosensing XJACK Connector page 12-24 3Com OfficeConnect Dual 56K and 56K LAN Modems page 5-5 3Com OfficeConnect 10/100 LAN+56K Global Modem 3Com OfficeConnect ISDN LAN Modems page 5-4 CardBus Type III PC Card page 12-23 Mini PCI Cards Mini PCI Cards 3Com 10/100 LAN+56K Modem Mini PCI Card page 12-38 3Com 10/100 LAN+56K Modem Mini PCI Card page 12-38 Network Interface Cards ATM WAN 3Com 10 PCI Fiber NIC page 6-17 Telephone Systems 3Com 10/100 Combo NIC pages 6-11, 6-14 3Com NBX 100 Communications System page 11-5 3Com 10/100 Managed NIC pages 6-11, 6-14 3Com SuperStack 3 NBX Networked 3Com 10/100 Dual-Port Server NIC pages 6-11, 6-13 Telephony Solution page 11-4 3Com 10/100 NIC pages 6-11, 6-14 Broadband Cable 3Com 10/100 Secure NICs pages 6-11, 6-12 Internet Access Gateways 3Com 10/100 Secure Server NICs pages 6-11, 6-12 3Com OfficeConnect Cable/DSL Gateways* page 5-3 3Com 10/100 Server NIC pages 6-11, 6-13 DSL 3Com Gigabit NIC pages 6-5, 6-6 DSL Routers 3Com Gigabit Server NIC pages 6-5, 6-7 3Com OfficeConnect Remote 612 ADSL Router page 2-3 3Com Gigabit Server NIC with Memory pages 6-5, 6-8 3Com OfficeConnect Remote 812 ADSL Router page 2-2 3Com OfficeConnect Fast Ethernet NIC pages 6-11, 6-15 Internet Access Gateways 3Com OfficeConnect Cable/DSL Gateways† page 5-3 Network Jacks 3Com NJ100 Network Jack page 7-2 Telephone Systems 3Com NBX 100 Communications System page 11-5 3Com Network Jack Multiport Power-over-Ethernet Midspan Solution page 7-4 3Com SuperStack 3 NBX Networked Telephony Solution page 11-4 3Com Network Jack Single-Port Power-over-Ethernet Midspan Solution page 7-4 Ethernet (10 Mbps) PC Cards DSL Routers 3Com 10/100 LAN CardBus Type III PC Card page 12-31 3Com OfficeConnect Remote 612 ADSL Router page 2-3 3Com 10/100 LAN Type III PC Card page 12-35 3Com OfficeConnect Remote 812 ADSL Router page 2-2 3Com 10/100 LAN+56K Global Modem CardBus Firewalls and Filters Type III PC Card page 12-22 3Com Embedded Firewall Policy Server page 3-8 3Com 10/100 LAN+56K Global Modem 3Com Embedded Security Starter Pack page 3-8 Type III PC Card page 12-26 3Com OfficeConnect Internet Firewalls page 3-6 3Com 10/100 Secure CardBus PC Cards page 12-29

*Requires a broadband cable modem and cable service. †Requires a DSL modem and DSL service.

For more information, call your reseller or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Appendix B: Products by Technology A-3 02/29/02

Appendix B: Products by Technology, continued

Ethernet (10 Mbps), continued 3Com SuperStack 3 NBX Networked Telephony Solution page 11-4 PC Cards (continued) Webcaches 3Com Megahertz 10 Mbps LAN CF+ Card page 12-39 3Com SuperStack 3 Webcaches page 3-10 3Com Megahertz 10 Mbps LAN PC Cards page 12-36 Fast Ethernet (100 Mbps and 10/100 Mbps) 3Com Megahertz 10/100 LAN CardBus PC Cards page 12-30 Firewalls and Filters 3Com Megahertz 10/100 LAN PC Cards page 12-34 3Com Embedded Firewall Policy Server page 3-8 3Com Megahertz 10/100 LAN+56K Global Modem 3Com Embedded Security Starter Pack page 3-8 CardBus PC Card with Autosensing XJACK Connector page 12-21 3Com SuperStack 3 Firewall page 3-4 3Com Megahertz 10/100 LAN+56K Modem PC Cards page 12-25 3Com SuperStack 3 Firewall Website Filter page 3-5 3Com OfficeConnect 10/100 LAN CardBus PC Card page 12-32 Hubs 3Com OfficeConnect 10/100 LAN PC Cards page 12-37 3Com OfficeConnect Dual Speed Hubs page 4-8 3Com OfficeConnect 10/100 LAN+56K Global 3Com SuperStack II Dual Speed Hub 500 page 4-3 Modem CardBus PC Card with Autosensing 3Com SuperStack 3 Baseline Dual Speed Hubs page 4-6 XJACK Connector page 12-24 Internet Access Gateways and LAN Modems 3Com OfficeConnect 10/100 LAN+56K Global Modem 3Com OfficeConnect Cable/DSL Gateways page 5-3 CardBus Type III PC Card page 12-23 Mini PCI Cards Power Sources 3Com 10/100 LAN+56K Modem Mini PCI Card page 12-38 3Com Ethernet Power Source page 11-13 Network Interface Cards 3Com NBX Power Adapter Kit page 11-13 3Com 10/100 Combo NIC pages 6-11, 6-14 3Com SuperStack Advanced Redundant 3Com 10/100 Dual-Port Server NIC pages 6-11, 6-13 Power Systems page 9-2 3Com 10/100 Managed NIC pages 6-11, 6-14 Print Servers 3Com 10/100 NIC pages 6-11, 6-14 HP JetDirect OfficeConnect Print Servers page 3-13 3Com 10/100 Secure NICs pages 6-11, 6-12 Server Load Balancers 3Com SuperStack 3 Server Load Balancers page 3-12 3Com 10/100 Secure Server NICs pages 6-11, 6-12 Switches 3Com 10/100 Server NIC pages 6-11, 6-13 3Com Switch 4005 page 10-11 3Com 100 Fiber NIC pages 6-11, 6-14 3Com Switch 4007 and Switch 4007R page 10-8 3Com 100 Secure Fiber-FX NIC pages 6-11, 6-12 3Com OfficeConnect Switches page 10-28 3Com Gigabit NIC pages 6-5, 6-6 3Com SuperStack II Switch 1100 Family page 10-24 3Com Gigabit Server NIC pages 6-5, 6-7 3Com SuperStack 3 Baseline 10/100 and 3Com Gigabit Server NIC with Memory pages 6-5, 6-8 10/100/1000 Switch Family pages 10-18, 10-27 3Com OfficeConnect Fast Ethernet NIC pages 6-11, 6-15 3Com SuperStack II and 3 Switch 3300 Family page 10-23 Network Jacks 3Com SuperStack 3 Switch 4300 page 10-21 3Com NJ100 Network Jack page 7-2 3Com SuperStack 3 Switch 4400 Family page 10-19 3Com Network Jack Multiport Power-over-Ethernet 3Com SuperStack 3 Switch 4924 page 10-15 Midspan Solution page 7-4 3Com SuperStack 3 Switch 4950 page 10-14 3Com Network Jack Single-Port Power-over-Ethernet Midspan Solution page 7-4 Telephone Systems PC Cards 3Com NBX 25 Communications System page 11-6 3Com 10/100 LAN CardBus Type III PC Card page 12-31 3Com NBX 100 Communications System page 11-5 3Com 10/100 LAN Type III PC Card page 12-35 3Com NBX 1102 Business Phone page 11-9 3Com 10/100 LAN+56K Global Modem CardBus 3Com NBX 1105 Attendant Console page 11-11 Type III PC Card page 12-22 3Com NBX 2101 Basic Phone page 11-10 3Com 10/100 LAN+56K Global Modem Type III 3Com NBX 2102 Business Phone page 11-9 PC Card page 12-26 3Com NBX 2102-IR Business Phone page 11-9 3Com 10/100 Secure CardBus PC Cards page 12-29 3Com NBX Call Center page 11-25 3Com Megahertz 10/100 LAN CardBus PC Cards page 12-30 3Com NBX Unified Communications page 11-23

For more information, call your reseller or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Appendix B: Products by Technology A-4 02/29/02

Appendix B: Products by Technology, continued

Fast Ethernet (100 Mbps and 10/100 Mbps), continued Gigabit Ethernet (1000 Mbps and 10/100/1000 Mbps) PC Cards (continued) Network Interface Cards 3Com Megahertz 10/100 LAN PC Cards page 12-34 3Com Gigabit Server NIC pages 6-5, 6-7 3Com Megahertz 10/100 LAN+56K Global Modem CardBus 3Com Gigabit Fiber-LX Server NIC 710026 PC Card with Autosensing XJACK Connector page 12-21 with Memory pages 6-5, 6-9 3Com Megahertz 10/100 LAN+56K Modem PC Cards page 12-25 3Com Gigabit Fiber-SX Server NIC pages 6-5, 6-7 3Com OfficeConnect 10/100 LAN CardBus PC Card page 12-32 3Com Gigabit Fiber-SX Server NIC with Memory pages 6-5, 6-8 3Com OfficeConnect 10/100 LAN PC Cards page 12-37 3Com Gigabit Server NIC with Memory pages 6-5, 6-8 3Com OfficeConnect 10/100 LAN+56K Global Power Sources Modem CardBus PC Card with Autosensing 3Com SuperStack Advanced Redundant XJACK Connector page 12-24 Power Systems page 9-2 3Com OfficeConnect 10/100 LAN+56K Global Modem Server Load Balancers CardBus Type III PC Card page 12-23 3Com SuperStack 3 Server Load Balancers page 3-12 Power Sources Switches 3Com Ethernet Power Source page 11-13 3Com Switch 4005 page 10-11 3Com NBX Power Adapter Kit page 11-13 3Com Switch 4007 and Switch 4007R page 10-8 3Com SuperStack Advanced Redundant 3Com SuperStack II Switch 1100 Family* page 10-24 Power Systems page 9-2 3Com SuperStack 3 Baseline 10/100/1000 Switch page 10-18 Print Servers 3Com SuperStack II and 3 Switch 3300 Family page 10-23 HP JetDirect 300X OfficeConnect External Print Server page 3-13 3Com SuperStack 3 Switch 4300* page 10-21 Server Load Balancers 3Com SuperStack 3 Server Load Balancers page 3-12 3Com SuperStack 3 Switch 4400 Family* page 10-19 Switches 3Com SuperStack 3 Switch 4900 Family (Switch 4900, Switch 4900 SX, 3Com Switch 4005 page 10-11 Switch 4924, Switch 4950) pages 10-14, 10-15, 10-16 3Com Switch 4007 and Switch 4007R page 10-8 ISDN 3Com OfficeConnect Switches page 10-28 Internet Access Gateways and LAN Modems 3Com SuperStack 3 Baseline 10/100 and 3Com OfficeConnect ISDN LAN Modems page 5-4 10/100/1000 Switch Family pages 10-18, 10-27 Telephone Systems 3Com SuperStack II Switch 1100 Family page 10-24 3Com NBX 100 Communications System page 11-5 3Com SuperStack II and 3 Switch 3300 Family page 10-23 3Com SuperStack 3 NBX Networked 3Com SuperStack 3 Switch 4300 page 10-21 Telephony Solution page 11-4 3Com SuperStack 3 Switch 4400 Family page 10-19 WAN Routers 3Com SuperStack 3 Switch 4900 Family (Switch 4900, 3Com OfficeConnect ISDN LAN Modems page 5-4 Switch 4924, Switch 4950) pages 10-14, 10-15, 10-16 V.34 Analog Telephone Systems Internet Access Gateways and LAN Modems 3Com NBX 2101 Basic Phone page 11-10 3Com OfficeConnect 56K LAN Modem page 5-5 3Com NBX 2102 Business Phone page 11-9 3Com OfficeConnect Dual 56K LAN Modem page 5-5 3Com NBX 2102-IR Business Phone page 11-9 Wireless 802.11b Ethernet 3Com NBX Call Center page 11-25 3Com 11 Mbps Wireless LAN Solution page 12-7 3Com NBX Unified Communications page 11-23 3Com AirConnect 11 Mbps Wireless LAN Solution page 12-13 3Com SuperStack 3 NBX Networked 3Com Wireless Ethernet Client Bridge page 12-11 Telephony Solution page 11-4 Webcaches Wireless Bluetooth 3Com SuperStack 3 Webcaches page 3-10 3Com Wireless Bluetooth PC Card page 12-18 Frame Relay/x.25 3Com Wireless Bluetooth USB Adapter page 12-18

Telephone Systems *Upgradable to Gigabit Ethernet with optional modules. 3Com NBX 100 Communications System page 11-5 3Com SuperStack 3 NBX Networked Telephony Solution page 11-4

For more information, call your reseller or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Appendix B: Products by Technology A-5 02/29/02

Appendix C: 3Com Hardware Warranties

For your convenience, this table presents hardware repair and replacement warranty and non-warranty service summaries for 3Com product families as of March 2002. Please note that the most accurate warranty information is in the product documentation shipped with your product. All 3Com warranties are limited warranties, and are subject to change prospectively without notice. Warranty coverage may vary in some countries, as required by local law. Some products include additional services not covered in the warranty (see the Additional, Non-Warranty Services column below). To find limited warranty information for a product, go to www.3com.com. Put your cursor on Products and choose a product category from the pop-up menu. Then click on a subcategory, click on a specific product, and click on Registration & Warranty on the Product Details page. You can also contact your local reseller; or in the U.S. or Canada, call 1-800-NET-3Com.

Hardware Product Families Repair/Replace Warranty Additional, Non-Warranty Services

Section 2: DSL Routers 3Com OfficeConnect Remote 612 ADSL Router Lifetime Limited Technical phone support is provided for 3Com OfficeConnect Remote 812 ADSL Router Return the product to the factory 90 days during normal business hours. for free repair.

Section 3: Firewalls, Webcaches, Load Balancers, and Print Servers 3Com SuperStack 3 Firewall Lifetime Limited Includes 10-day hardware replacement. 3Com SuperStack 3 Server Load Balancer Family 3Com SuperStack 3 Webcache Family Return the product to the factory Technical phone support is provided for for free repair with 30-day turn- . 12 months during normal business hours. around for as long as the original customer owns the product or for 5 years after the product is discon- tinued, whichever occurs first. Includes power supply and fan. 3Com OfficeConnect Internet Firewall 25 Lifetime Limited Technical phone support is provided for 3Com OfficeConnect Internet Firewall DMZ 90 days during normal business hours. Return the product to the factory for free repair.

Section 4: Hubs 3Com SuperStack II Dual Speed Hub 500s Lifetime Limited Includes 10-day hardware replacement. 3Com SuperStack II PS Hub 40s 3Com SuperStack 3 Baseline Hub Family Return the product to the factory Technical phone support is provided for 3Com Transceiver Interface Modules for free repair with 30-day turn- 12 months during normal business hours. around for as long as the original customer owns the product or for 5 years after the product is discon- tinued, whichever occurs first. Includes power supply and fan. 3Com OfficeConnect Dual Speed Hubs Lifetime Limited Technical phone support is provided for 3Com OfficeConnect Ethernet Hubs 90 days during normal business hours. Return the product to the factory for free repair.

For more information, call your reseller or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Appendix C: 3Com Hardware Warranties A-6 02/29/02

Appendix C: 3Com Hardware Warranties, continued

Hardware Product Families Repair/Replace Warranty Additional, Non-Warranty Services

Section 5: Internet Access Gateways and LAN Modems 3Com OfficeConnect 56K LAN Modem Lifetime Limited Technical phone support is provided for 3Com OfficeConnect Cable/DSL Gateway 90 days during normal business hours. 3Com OfficeConnect Cable/DSL Secure Gateway Return the product to the factory 3Com OfficeConnect Dual 56K LAN Modem for free repair. 3Com OfficeConnect ISDN LAN Modems

Section 6: Network Interface Cards 3Com 10 PCI Fiber NIC Lifetime Limited Unlimited technical phone support is provided 3Com 10/100 Combo NIC during normal business hours. 3Com 10/100 Dual-Port Server NIC Return the product to the factory 3Com 10/100 Managed NIC for free repair. 3Com 10/100 NIC 3Com 10/100 Secure NICs 3Com 10/100 Secure Server NICs 3Com 10/100 Server NIC 3Com 100 Fiber NIC 3Com 100 Secure Fiber-FX NIC 3Com Gigabit Fiber-SX Server NIC 3Com Gigabit Fiber-SX Server NIC with Memory 3Com Gigabit Server NIC 3Com Gigabit Server NIC with Memory 3Com OfficeConnect Fast Ethernet NIC 3Com Gigabit Fiber-LX Server NIC 710026 Three-Year Limited Unlimited technical phone support is provided with Memory during normal business hours. Return the product to the factory for free repair.

Section 7: Network Jacks 3Com NJ100 Network Jack Lifetime Limited Technical phone support is provided for 90 days during normal business hours. 3Com Network Jack Multiport Power-over-Ethernet One-Year Limited Technical phone support is provided for Midspan Solution 90 days during normal business hours. 3Com Network Jack Single-Port Power-over-Ethernet Midspan Solution 3Com Network Jack AC Power Supply 3Com Network Jack Functional Tester

Section 9: Redundant Power Systems 3Com SuperStack Advanced Redundant Lifetime Limited Includes 10-day hardware replacement. Power Systems Return the product to the factory Technical phone support is provided for for free repair with 30-day turn- 12 months during normal business hours. around for as long as the original customer owns the product or for 5 years after the product is discon- tinued, whichever occurs first. Includes power supply and fan.

For more information, call your reseller or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Appendix C: 3Com Hardware Warranties A-7 02/29/02

Appendix C: 3Com Hardware Warranties, continued

Hardware Product Families Repair/Replace Warranty Additional, Non-Warranty Services

Section 10: Switches 3Com Switch 4005 One-Year Limited Technical phone support is provided for 90 days during normal business hours. Return the product to the factory for free repair 3Com Switch 4007 One-Year Limited Technical phone support is provided for 3Com Switch 4007R 90 days during normal business hours. Return the product to the factory for free repair. 3Com SuperStack II Switch 1100 Family Lifetime Limited Includes 10-day hardware replacement. 3Com SuperStack II and 3 Switch 3300 Family 3Com SuperStack 3 Switch 4300 Return the product to the factory Technical phone support is provided for 3Com SuperStack 3 Switch 4400 Family for free repair with 30-day turn- 12 months during normal business hours. 3Com SuperStack 3 Switch 4900 Family around for as long as the original (Switch 4900, Switch 4900 SX, Switch 4924, customer owns the product or for Switch 4950) 5 years after the product is discon- 3Com SuperStack 3 Baseline Switch Family tinued, whichever occurs first. Includes power supply and fan. 3Com OfficeConnect Switches Lifetime Limited Technical phone support is provided for 90 days during normal business hours. Return the product to the factory for free repair.

Section 11: Telephone Systems 3Com Ethernet Power Source One-Year Limited Technical phone support is provided for 90 days during normal business hours. 3Com NBX 25 Chassis and Call Processors Two-Year Limited Technical phone support and other 3Com NBX 100 Chassis and Call Processors non-warranty services are provided 3Com NBX Analog Device Connections Return the product to the factory through 3Com NBX Authorized Voice Partners. 3Com NBX 1105 Attendant Console for free repair with 30-day turn- 3Com NBX Interface Cards around. 3Com NBX Phones 3Com SuperStack 3 NBX V5000 Chassis and Call Processors

For more information, call your reseller or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Appendix C: 3Com Hardware Warranties A-8 02/29/02

Appendix C: 3Com Hardware Warranties, continued

Hardware Product Families Repair/Replace Warranty Additional, Non-Warranty Services

Section 12: Wireless and Mobile Products 3Com 10/100 LAN CardBus Type III PC Card Lifetime Limited Lifetime technical phone support is provided 3Com 10/100 LAN Type III PC Card Return the product to the factory during normal business hours. 3Com 10/100 LAN+56K Global Modem CardBus for free repair or replacement. Type III PC Card 3Com 10/100 LAN+56K Global Modem Type III PC Card 3Com 10/100 LAN+56K Modem Mini PCI Card 3Com Megahertz 10 Mbps LAN CF+ Card 3Com Megahertz 10/100 LAN CardBus PC Cards 3Com Megahertz 10/100 LAN PC Cards 3Com Megahertz 10/100 LAN+56K Modem PC Cards 3Com OfficeConnect 10/100 LAN CardBus PC Card 3Com OfficeConnect 10/100 LAN PC Cards 3Com OfficeConnect 10/100 LAN+56K Global Modem CardBus PC Card with Autosensing XJACK Connector 3Com OfficeConnect 10/100 LAN+56K Global Modem CardBus Type III PC Card 3Com Wireless Bluetooth PC Card 3Com Wireless Bluetooth USB Adapter 3Com 10/100 Secure CardBus PC Cards Lifetime Limited Five-year technical phone support is provided 3Com Megahertz 10 Mbps LAN PC Cards during normal business hours. 3Com Megahertz 10/100 LAN+56K Global Modem Return the product to the factory CardBus PC Card for free repair or replacement. 3Com AirConnect 11 Mbps Wireless LAN Access Point Three-Year Limited Technical phone support is provided for 3Com AirConnect 11 Mbps Wireless LAN PC Card 90 days during normal business hours. 3Com AirConnect 11 Mbps Wireless PCI Card Return the product to the factory for free repair. Fan and power supply (if any) are warranted for one year. 3Com 11 Mbps Wireless LAN Access Point 6000 One-Year Limited Technical phone support is provided for 3Com 11 Mbps Wireless LAN Access Point 8000 90 days during normal business hours. 3Com 11 Mbps Wireless LAN Building-to-Building Bridge Return the product to the factory 3Com 11 Mbps Wireless LAN PC Card for free repair. 3Com 11 Mbps Wireless LAN Workgroup Bridge 3Com Wireless Ethernet Client Bridge

Enhance Your Warranty with a Support Contract Enhance or extend hardware warranties and additional nonwarranty services by purchasing a 3Com support contract. Telephone coverage 24 hours a day, enhanced hardware response times, and on-site support are examples of support contract services available for purchase in many areas. For information, visit www.3com.com, put your cursor on Suppport for Products, and click on Product Support in the pop-up menu.

For more information, call your reseller or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Appendix C: 3Com Hardware Warranties A-9 02/04/02

Part Number Index

This index includes all product numbers listed under “Ordering Information” headings throughout the 3Com Buyer’s Guide.

07-0443-000 ...... 1-2 3C10203 ...... 11-4 3C10300 ...... 11-23 3C16753 ...... 4-8 3C10204B ...... 11-4 3C1206-0 ...... 4-11 3C16754 ...... 4-8 108232xxx ...... 7-5 3C10205B ...... 11-4 3C12063 ...... 4-11 3C16755 ...... 4-8 3C1 ...... 1-2, 12-39 3C10206 ...... 11-4 3C1206-5 ...... 4-11 3C16765 ...... 4-8, 4-9, 10-28 3C1000-T ...... 6-6 3C10207 ...... 11-4 3C1206-6 ...... 4-11 3C16770 ...... 3-6 3C1000-T-25 ...... 6-6 3C10211 ...... 11-19 3C15100C ...... 8-4 3C16771 ...... 3-6 3C10110 ...... 11-5 3C10212 ...... 11-19 3C15201 ...... 8-7 3C16772 ...... 3-7 3C10111 ...... 11-5 3C10213 ...... 11-19 3C15300 ...... 8-8 3C16790 ...... 10-28 3C10114 ...... 11-12 3C10214 ...... 11-19 3C16071B ...... 9-2 3C16791 ...... 10-28 3C10115 ...... 11-12 3C10215 ...... 11-19 3C16072 ...... 1-5, 9-2 3C16792 ...... 10-28 3C10116B ...... 11-12 3C10217 ...... 11-19 3C16073 ...... 1-5, 9-2 3C16793 ...... 10-28 3C10117 ...... 11-12 3C10218 ...... 11-19 3C16074A ...... 1-5, 9-2 3C16794 ...... 10-28 3C10120 ...... 11-12 3C10220 ...... 11-13 3C16075 ...... 1-5, 9-2 3C16801 ...... 10-8 3C10121 ...... 11-9 3C10221 ...... 11-4 3C16077 ...... 1-5, 9-2 3C16804 ...... 10-8 3C10123 ...... 11-11 3C10222 ...... 7-4, 11-13 3C16078 ...... 1-5, 9-2 3C16810 ...... 10-8 3C10125 ...... 11-13 3C10223 ...... 11-13 3C16079 ...... 1-5, 9-2 3C16811 ...... 10-8 3C10131 ...... 11-16 3C10226A ...... 11-9 3C16080 ...... 9-4 3C16815 ...... 10-8 3C10132 ...... 11-16 3C10228IRA ...... 11-9 3C16111 ...... 3-5 3C16816 ...... 10-8 3C10133 ...... 11-16 3C10234 ...... 11-6 3C16115 ...... 3-10 3C16817 ...... 10-8 3C10134 ...... 11-19 3C10235 ...... 11-6 3C16116 ...... 3-10 3C16818 ...... 10-8 3C10135 ...... 11-19 3C10236 ...... 11-6 3C16120 ...... 3-12 3C16820 ...... 10-11 3C10136 ...... 11-19 3C10237 ...... 11-19 3C16121 ...... 3-12 3C16822 ...... 10-11 3C10137 ...... 11-19 3C10247 ...... 11-10 3C16405 ...... 1-4, 4-5 3C16823 ...... 10-11 3C10138 ...... 11-19 3C10248B ...... 11-10 3C16405-4PK ...... 4-5 3C16824 ...... 10-13 3C10139 ...... 11-19 3C10260 ...... 11-18 3C16406 ...... 1-4, 4-5 3C16825 ...... 10-12 3C10141 ...... 11-17 3C10261 ...... 11-18 3C16406-4PK ...... 4-5 3C16826 ...... 10-12 3C10142 ...... 11-17 3C10262 ...... 11-18 3C16420 ...... 1-4, 4-5 3C16827 ...... 10-12 3C10143 ...... 11-17 3C10263 ...... 11-18 3C16440A ...... 4-6 3C16828 ...... 10-12 3C10144 ...... 11-17 3C10264 ...... 11-18 3C16441A ...... 4-6 3C16829 ...... 10-12 3C10147 ...... 11-17 3C10265 ...... 11-18 3C16464C ...... 10-27 3C16830 ...... 10-11 3C10148 ...... 11-17 3C10266 ...... 11-18 3C16465C ...... 10-27 3C16831 ...... 10-11 3C10149 ...... 11-17 3C10267 ...... 11-18 3C16467 ...... 10-27 3C16832 ...... 10-11 3C10151 ...... 11-21 3C10270 ...... 11-17 3C16468 ...... 10-18 3C16833 ...... 10-11 3C10152 ...... 11-21 3C10271 ...... 11-17 3C16592B ...... 4-6 3C16839 ...... 10-11 3C10153 ...... 11-21 3C10272 ...... 11-17 3C16593B ...... 4-6 3C16841 ...... 10-12 3C10154 ...... 11-21 3C10273 ...... 11-17 3C16610 ...... 1-4, 4-3 3C16842 ...... 10-12 3C10164-ST ...... 11-12 3C10274 ...... 11-17 3C16611 ...... 1-4, 4-3 3C16843 ...... 10-12 3C10165 ...... 11-12 3C10275 ...... 11-17 3C16683 ...... 4-4 3C16950 ...... 1-4, 10-24 3C10178 ...... 11-10 3C10276 ...... 11-20 3C16684 ...... 4-4 3C16951 ...... 1-4, 10-24 3C10179 ...... 11-10 3C10277 ...... 11-20 3C16685 ...... 4-4 3C16960 ...... 10-25 3C10180 ...... 11-10 3C10278 ...... 11-20 3C16695 ...... 1-4, 4-3 3C16965 ...... 1-4, 10-25 3C10185R4.0 ...... 11-4, 11-5 3C10279 ...... 11-20 3C16700A ...... 4-9 3C16970 ...... 10-25 3C10186R4.0 ...... 11-4, 11-5 3C10280 ...... 11-21 3C16701A ...... 4-9 3C16971 ...... 10-25 3C10190 ...... 11-19 3C10290 ...... 11-23 3C16702A ...... 4-9 3C16973 ...... 10-26 3C10191 ...... 11-19 3C10291 ...... 11-23 3C16703A ...... 4-9 3C16975 ...... 10-26 3C10193 ...... 11-19 3C10292 ...... 11-23 3C16704A ...... 4-9 3C16978 ...... 10-26 3C10194 ...... 11-19 3C10293 ...... 11-23 3C16739 ...... 10-28 3C16980A ...... 1-4, 10-23 3C10195 ...... 11-19 3C10294 ...... 11-23 3C16740 ...... 10-28 3C16981A ...... 1-4, 10-23 3C10197 ...... 11-19 3C10295 ...... 11-23 3C16741 ...... 10-28 3C16982 ...... 10-23 3C10198 ...... 11-19 3C10296 ...... 11-23 3C16742 ...... 10-28 3C16985B ...... 1-4, 10-23 3C10200 ...... 11-4 3C10297 ...... 11-23 3C16743 ...... 10-28 3C16986A ...... 1-4, 10-23 3C10201 ...... 11-4 3C10298 ...... 11-23 3C16744 ...... 10-28 3C16987A ...... 1-4, 10-23 3C10202 ...... 11-4 3C10299 ...... 11-23 3C16745 ...... 10-28 3C16988A ...... 1-4, 10-23

To order or for more information, call your reseller or 1-800-NET-3Com, or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Index I-1 02/04/02

Part Number Index, continued

3C17100 ...... 10-21 3C905B-FX(SC) ...... 6-14 3CCSH572BT ...... 1-3, 12-37 3CREB96-18-CBL ...... 1-2 3C17111 ...... 10-22 3C905B-FX(SC)-5PK ...... 6-14 3CREB96-72-CBL ...... 1-2 3CGBIC91 .10-9, 10-12, 10-17 3C17112 ...... 10-22 3C905B-FX(SC)-25PK .....6-14 3CREB96-ADAPTER ...... 1-2 3CGBIC92 .10-9, 10-12, 10-17 3C17121 ...... 10-22 3C905CX-TX-M ...... 6-14 3CRWB6096 ...... 12-18 3CGBIC93 ...... 10-9 3C17122 ...... 10-22 3C905CX-TX-M-25 ...... 6-14 3CRWE60092A ...... 12-8 3CGBIC97 .10-9, 10-12, 10-17 3C17131 ...... 10-22 3C905CX-TX-NM ...... 6-14 3CRWE62092A ...... 12-9 3C17132 ...... 10-22 3C905CX-TX-NM-25PK ..6-14 3CISDN1 ....1-2, 12-21, 12-22 3CRWE73796B ...... 12-14 3C17141 ...... 10-22 3C980C-TXM ...... 6-13 3CRWE74796B ...... 12-14 3CMBA-D ...... 8-9 3C17203 ...... 10-19 3C980C-TXM-10 ...... 6-13 3CRWE777A ...... 12-15 3CMBA-D-25PK ...... 8-9 3C17204 ...... 10-19 3C982-TXM ...... 6-13 3CRWE80096A ...... 12-8 3CMBA-D-100PK ...... 8-9 3C17220 ...... 10-20 3C982-TXM-5PK ...... 6-13 3CRWE83096A ...... 12-9 3CMSM20G ...... 12-40 3C17221 ...... 10-20 3C996B-T ...... 6-7 3CRWE90096A ...... 12-10 3C17222 ...... 10-20 3C996B-T-5 ...... 6-7 3CN3AC1556B ...... 12-38 3CSOHO100-TX ...... 6-15 3C17223 ...... 10-20 3C996-SX ...... 6-7 3CN3AC1556B-020 ...... 12-38 3CSOHO100-TX-10PK ....6-15 3C17227 ...... 10-20 3C996-SX-5 ...... 6-7 3CN3AC1556B-100 ...... 12-38 3C17228 ...... 10-20 3C997-SX ...... 6-8 3CNJ100-BLK ...... 7-2 3CWE411A ...... 12-14 3C17700 ...... 10-16 3C997-SX-5PK ...... 6-8 3CNJ100-BLK-20 ...... 7-2 3CWE412A ...... 12-14 3C17701 ...... 10-15 3C997-T ...... 6-8 3CNJ100-CRM ...... 7-2 3CWE414A ...... 12-14 3C17702 ...... 10-16 3C997-T-5PK ...... 6-8 3CNJ100-CRM-20 ...... 7-2 3CWE480 ...... 12-8, 12-10 3C17706 ...... 10-14 3CNJAP-AV-20 ...... 7-5 3CWE481 ...... 12-8, 12-10 3C17710 ...... 10-17 3CB9EE ...... 10-8 3CNJAP-PA-20 ...... 7-5 3CWE482 ...... 12-10 3C17711 ...... 10-17 3CB9EF ...... 10-8 3CNJEXTRING ...... 7-5 3CWE490 ...... 12-8, 12-10 3C17712 ...... 10-17 3CB9EF7 ...... 10-8 3CNJPSE ...... 7-4 3CWE491 ...... 12-10 3C17714 ...... 10-17 3CB9EME ...... 10-10 3CNJPSE24 ...... 7-4 3CWE492 ...... 12-8 3C18982 ...... 1-4 3CB9EP8 ...... 10-8 3CNJPSL ...... 7-4 3CWE495 ...... 12-10 3C1-CABLE ...... 1-2 3CB9EP9 ...... 10-8 3CNJTESTER ...... 7-5 3CWE496 ...... 12-10 3CB9FG24T ...... 10-10 3C3FE574BT ...... 1-3, 12-35 3CWE497 ...... 12-8 3CB9FG9 ...... 10-10 3C-PC-COMBO-CBL ...... 1-3 3C3FE574BT-020 ...... 12-35 3C-PC-TPS-CBL ...... 1-3 3CWE498 ...... 12-8 3C3FE575CT ...... 1-3, 12-31 3CB9LF20MM ...... 10-9 3CWE820A-US ...... 12-11 3CB9LF36R ...... 10-9 3C-PC-TX-CBL ...... 1-3 3C3FE575CT-020 ...... 12-31 3C-PC-TXM-CBL ...... 1-2 3C3FE575CT-AP ...... 12-31 3CB9LG4 ...... 10-9 3CXE589EC ...... 1-3, 12-36 3C3FE990B ...... 12-29 3CB9LG9MC ...... 10-9 3CR010CS-LIC10-97 ...... 3-8 3CXE589EC-100 ...... 12-36 3C3FE990B-020 ...... 12-29 3CB9RF12R ...... 10-9 3CR010CS-LIC50-97 ...... 3-8 3CXE589ET ...... 1-3, 12-36 3C3FE990B-100 ...... 12-29 3CB9RG4 ...... 10-9 3CR010CS-LIC200-97 ...... 3-8 3CXE589ET-020 ...... 12-36 3CR010PS-1-97 ...... 3-8 3CXE589ET-AP ...... 12-36 3C3FEM556C ...... 1-2, 12-26 3C-CAT5-CBL ...... 1-2, 1-3 3C3FEM556C-020 ...... 12-26 3CR010SS-LIC1-97 ...... 3-8 3CXFE574BT ...... 1-3, 12-34 3CCE589EC ...... 1-3, 12-36 3C3FEM656C ...... 1-2, 12-22 3CR010SS-LIC5-97 ...... 3-8 3CXFE575CT ...... 1-3, 12-30 3CCE589EC-100...... 12-36 3C3FEM656C-020 ...... 12-22 3CR010STRPAK-97 ...... 3-8 3CXFE575CT-020 ...... 12-30 3CCE589ET ...... 1-3, 12-36 3C3FEM656C-EU ...... 12-22 3CR16110-95 ...... 3-4 3CXFEM656C ...... 1-2, 12-21 3CCE589ET-020 ...... 12-36 3C3SH573BT ...... 1-3, 12-32 3CR16773-93 ...... 3-7 3CXFEM656C-020 ...... 12-21 3CCFE574BT ...... 1-3, 12-34 3C3SH654B ...... 1-2, 12-23 3CR414492 ...... 2-2 3CXFEM656C-100 ...... 12-21 3CCFE574BT-020 ...... 12-34 3CR856-95 ...... 5-3 3CXFEM656C-AP ...... 12-21 3C612 ...... 2-3 3CCFE575CT ...... 1-3, 12-30 3CR990-FX-97 ...... 6-12 3CXFEM656C-EU ...... 12-21 3CCFE575CT-020 ...... 12-30 3C855 ...... 5-3 3CR990-FX-97-25 ...... 6-12 3CXSH572BT ...... 1-3, 12-37 3CCFE575CT-100 ...... 12-30 3C886A ...... 5-5 3CR990SVR95 ...... 6-12 3CXSH654B ...... 1-2, 12-24 3CCFE575CT-AP ...... 12-30 3C888 ...... 5-5 3CR990SVR95-10 ...... 6-12 3CCFE990B ...... 12-29 710026 ...... 6-9 3C891A ...... 5-4 3CR990SVR97 ...... 6-12 3CCFE990B-020 ...... 12-29 3C892A-US ...... 5-4 3CR990SVR97-10 ...... 6-12 CJ5E88Txx ...... 7-5 3CCFE990B-100 ...... 12-29 3CR990-TX-95 ...... 6-12 3C900B-FL(ST) ...... 6-17 3CCFEM556-DAA-CBL ....1-2 3CR990-TX-95-25 ...... 6-12 J4101B ...... 3-13 3C900B-FL(ST)-25PK .....6-17 3CCFEM556B ...... 1-2, 12-25 3CR990-TX-97 ...... 6-12 J4102B ...... 3-13 3C905B-COMBO ...... 6-14 3CCFEM556B-005 ...... 12-25 3CR990-TX-97-25 ...... 6-12 3C905B-COMBO-25PK ...6-14 3CCFEM556B-EU ...... 12-25 3CREB96 ...... 1-2, 12-18

To order or for more information, call your reseller or 1-800-NET-3Com, or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Index I-2 02/04/02

Product and Subject Index

3 3Com Mobile Connection Manager, 12-12, 12-40 3Com Mobile Software, 12-12 3Com 10 PCI Fiber NIC, 6-17, 8-2 3Com NBX products, A-1 3Com 10/100 LAN PC Cards, 8-3, 12-31, 12-35 10BASE-T hub card, 11-12 3Com 10/100 LAN+56K Modem Mini PCI Card, 12-38 1105 attendant console, 11-11 3Com 10/100 LAN+56K PC Cards, 8-3, 12-20 to 12-26 3Com NBX 25 communications system, 11-2, 11-6 3Com 10/100 NICs, 6-13, 6-14, 8-2 3Com NBX 100 communications system, 11-2, 11-5 3Com 10/100 Secure CardBus PC Cards, 12-29 3Com SuperStack 3 NBX telephony solution, 9-3, 11-4 3Com 11 Mbps wireless LAN solution, 12-7 to 12-10 analog device connectivity, 11-12 Access Point 8000 and 6000, 12-8, 12-27 call center, 11-25 building-to-building bridge, 12-10, 13-7 complement attendant site license, 11-21 PC Card, 12-9 ConneXtions H.323 gateway, 11-17 site survey and installation services, 13-7 IP license suite, 11-16 warranty for, A-9 IP virtual tie line licenses, 11-17 workgroup bridge, 12-9 network installation services, 13-8 3Com 100 Fiber NIC, 6-14, 8-2 pcXset PC client software, 11-21 3Com AirConnect wireless LAN solution, 12-13 to 12-15, phones, 11-9, 11-10 A-1 power adapter kit, 11-13 11 Mbps wireless LAN access point, 12-14 PSTN interface cards, 11-12 11 Mbps wireless LAN PC Card, 12-14 Unified Communications, 11-23 to 11-24 11 Mbps wireless PCI card, 12-15 voicemail license upgrades, 11-19 network management for, 8-3 VPIM multisite messaging exchange licenses, 11-20 warranty for, A-9 3rd-party messaging licenses, 11-20 3Com Bluetooth Connection Manager, 12-6, 12-12 warranty for, A-8 3Com CardBus LAN PC Cards, 12-28 to 12-32 WAV application ports, 11-18, 11-22 3Com Connected, 6-1 3Com Network Supervisor, 4-3, 8-1, 8-2 to 8-3, 3Com Connection Assistant, 6-1, 6-3, 13-12 8-4 to 8-7 3Com Contact Advantage, 11-22, 11-26 integration services for, 13-9 3Com Embedded Firewall, 3-1, 3-2, 3-8, 3-9, 6-10, 6-12, 3Com NJ100 Network Jack, 7-1 to 7-5 6-16 warranty for, A-7 3Com enterprise wireless and mobility solutions, 13-14 3Com OfficeConnect products, A-1 to A-2 3Com Ethernet Power Source, 11-13 10/100 LAN CardBus PC Card, 12-32 3Com Express Service, 13-11 10/100 LAN PC Cards, 12-37 3Com Gigabit NICs, 6-6 to 6-9, 8-2 10/100 LAN+56K Global Modem CardBus PC Card, 3Com Guardian Service, 13-11 12-24 3Com Integration Kit for HP OpenView, 8-1, 8-2 to 8-3, 10/100 LAN+56K Global Modem CardBus Type III 8-8 PC Card, 12-23 3Com Knowledgebase, 13-12 56K LAN modem, 5-1, 5-2, 5-5 3Com Managed PC Boot Agent, 8-2 to 8-3, 8-9 cable/DSL gateways for, 5-1, 5-2, 5-3 3Com Megahertz products, A-1 Dual 56K LAN modem, 5-1, 5-2, 5-5 10 Mbps LAN CF+ card, 1-2, 12-39 Dual Speed hubs, 4-8, 4-10 10 Mbps LAN PC Cards, 12-36 Ethernet hubs, 4-9, 4-10 10/100 LAN CardBus PC Cards, 12-30 Fast Ethernet NIC, 6-15 10/100 LAN PC Cards, 12-34 Internet firewalls and filters, 3-1, 3-2, 3-4, 3-9 10/100 LAN+56K Global Modem CardBus PC Card, ISDN LAN modems, 5-1, 5-2, 5-4 12-21 power adapters for, 4-10 10/100 LAN+56K Modem PC Cards, 12-25 print servers, 3-3, 3-13 network management for, 8-3 Remote 612 ADSL router, 2-3 warranties for, A-9 Remote 812 ADSL router, 2-2

To order or for more information, call your reseller or 1-800-NET-3Com, or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Index I-3 02/04/02

Product and Subject Index, continued

3Com OfficeConnect products (continued) starter kits overview, 10-2 to 10-3 switches, 10-28 warranty for, A-8 VPN upgrade for firewall, 3-7 3Com Switch 4007 and Switch 4007R, 10-1, warranties for, A-6 to A-9 10-8 to 10-10 website filter, 3-5 GBICs and GBIC modules for, 10-4, 10-9 3Com Quick Configuration Manager, 4-5, 8-2 network management for, 8-3 3Com SuperStack products, A-1 starter kits overview, 10-2 to 10-3 Advanced Redundant Power Systems, 1-5, 3-9, warranty for, A-8 9-1 to 9-4 3Com Transceiver Interface Modules, 4-11 Advanced Redundant Power System Management 3Com University: Module, 9-4 bookstore, 13-16 network management for, 8-2 certification, 13-15 cables for, 1-5 courses, 13-16 warranty for, A-7 Small Business Learning Center, 4-8 3Com SuperStack II products, A-1 3Com Wireless Bluetooth solution, 12-2, 12-17 to 12-18 cables for, 1-4 and Bluetooth Connection Manager, 12-6, 12-12 Dual Speed Hub 500s, 1-4, 4-3 to 4-4, 4-11, 8-2, 9-3, network management for, 8-3 network management for, 4-3, 8-2 to 8-3 PC Card, 12-18 PS Hub 40s, 1-4, 4-5, 4-11, 8-2, 9-3 USB adapter, 1-2, 12-18 Switch 1100, 1-4, 4-11, 8-3, 9-3, 10-24 to 10-26 warranty for, A-9 Switch 3300 FX, 1-4, 9-3, 3Com Wireless Connection Manager, 12-12 Switch Matrix Module and matrix cable, 10-25 3Com Wireless Ethernet Client Bridge, 12-11 transceiver interface modules for, 4-11 warranty for, A-9 warranties for, A-6, A-8 3Com Wireless LAN Building-to-Building Bridge site 3Com SuperStack 3 products, A-1 survey and installation, 13-7 Baseline 10/100 switches, 9-3, 10-27 3Com Wireless LAN site survey and installation, 13-7 Baseline 10/100/1000 switch, 9-3, 10-18 Baseline Dual Speed hubs, 4-6, 9-3 10 Baseline hubs, 4-6, 4-11, 9-3 cables for, 1-4 10BASE-T. See Ethernet firewall, 3-1, 3-2, 3-4, 3-9, 9-3, 13-9 firewall website filter, 3-5 11 GBIC module and GBICs for, 10-4, 10-17 11 Mbps wireless LAN products, 12-7 to 12-16 NBX telephony solution, 9-3, network management for, 8-2 to 8-3 power modules for, 9-3 16 server load balancers, 3-1, 3-3, 3-11, 3-12, 9-3, 16-bit LAN PC Cards, 12-33 to 12-37 Switch 3300s, 1-4, 8-3, 9-3, 10-23 Switch 4300, 8-3, 9-3, 10-21 to 10-22 56 Switch 4400, 8-3, 8-6, 9-3, 10-19 to 10-20 56 Kbps V.90 technology: Switch 4900 and 4900 SX, 8-3, 10-4, 10-16 to 10-17 LAN modems, 5-1, 5-2, 5-5 Switch 4924, 8-3, 9-3, 10-4, 10-15 LAN+56K modem PC Cards, 12-20 to 12-26 Switch 4950, 8-3, 9-3, 10-4, 10-14 LAN+56K modem mini PCI card, 12-38 transceiver interface modules for, 4-11 warranties for, A-6, A-8 Webcache 1000 and 3000, 3-1, 3-3, 3-10, 3-11 100 3Com Switch 4005, 10-1, 10-2, 10-11 to 10-13 100BASE-TX, 100BASE-FX, 100BASE-T4. GBICs and GBIC modules for, 10-4, 10-12 See Fast Ethernet network management for, 8-3

To order or for more information, call your reseller or 1-800-NET-3Com, or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Index I-4 02/04/02

Product and Subject Index, continued

1000 Switch Matrix, 10-25 for wireless Bluetooth USB adapter, 1-2 1000BASE-CX, 1000BASE-LX, 1000BASE-SX, for wireless LAN antennas, 12-8, 12-10 1000BASE-T. See Gigabit Ethernet Call Center, 3Com NBX, 11-25 CardBus LAN PC Cards, 12-28 to 12-32 A CF+ card, 1-2, 12-39 Access points: Communications systems. See 3Com NBX products 3Com 11 Mbps Wireless LAN, 12-8, 12-27 CompactFlash, CF+ card, 12-39 3Com AirConnect 11 Mbps Wireless LAN, 12-14 ConneXtions gateway, 3Com NBX H.323, 11-17 Adapter, 3Com Wireless Bluetooth USB, 12-18 Converged voice and data readiness survey, 13-6 See also Network interface cards Customer service, 13-1 to 13-16 ADSL routers, 2-1 to 2-3 at a glance, 13-2 to 13-4 Advanced Redundant Power System, 3Com SuperStack, education, 13-3, 13-15 to 13-16 9-1 to 9-4 maintenance services, 13-3, 13-11 to 13-13 AirConnect products. See 3Com AirConnect wireless Professional Services, 13-2, 13-5 to 13-10 LAN solution service sales offices, 13-4 Antennas, for wireless LANs, 12-8, 12-10 technology and business solutions, 13-3, 13-14 Asymmetric digital subscriber line. See ADSL web-based information services, 13-3, 13-12 ATM, telephone systems for, 11-4, 11-5 Attendant console, 3Com NBX 1105, 11-11 D Authorized Voice Partners, consulting services for, 13-8 DSL gateways, 3Com OfficeConnect, 5-3 Autosensing XJACK connector, 12-21, 12-24 DSL routers, 2-1 to 2-3 Avaya accessories for network jacks, 7-5 3Com OfficeConnect Remote 612 ADSL, 2-3 3Com OfficeConnect Remote 812 ADSL, 2-2 B telephone systems for, 2-2 Backbone switching, 10-14, 10-16 warranties for, A-6 Baseline hubs, 3Com SuperStack 3, 4-1, 4-2, 4-6 Dynamic Security Link, 12-27 Baseline switches, 3Com SuperStack 3, 9-3, 10-18, 10-27 Bluetooth Connection Manager, 3Com, 12-6, 12-12 E Bluetooth wireless technology, 12-2, 12-6, 12-12, Education, 13-15 to 13-16 12-17 to 12-18 3Com University Bookstore, 13-16 Bookstore, 3Com University, 13-16 3Com University certification, 13-15 Bridges: 3Com University courses, 13-16 wireless building-to-building, 12-10, 13-7 Embedded Firewall, 3Com, 3-8, 6-10, 6-12, 6-16 wireless Ethernet client, 12-11 Encryption, on NICs, 6-10, 6-11, 6-12 wireless LAN workgroup, 12-9 Enterprise wireless and mobility solutions, 13-14 Business telephones, 3Com NBX, 11-9 EtherCD CD-ROM for NICs, 6-17 Ethernet, A-3 C cable/DSL gateways for, 5-3 Cable/DSL gateways, 3Com OfficeConnect, 5-1, 5-2, 5-3, firewalls and filters, 3-4 to 3-7 5-6 hubs for, 4-3, 4-5, 4-6, 4-8, 4-9 Cabling products, 1-1 to 1-5 LAN modems for, 5-4, 5-5 cascade, for SuperStack hubs, 4-3, 4-5 load balancers for, 3-12 for LAN CompactFlash Card, 1-2 and migration to Fast Ethernet, 4-7 for PC Cards, 1-2 to 1-3 NICs for, 6-3, 6-9, 6-12, 6-13, 6-14, 6-15, 6-17 for redundant power supply, 1-5, 9-2 PC Cards for, 12-21 to 12-26, 12-29 to 12-32, for SuperStack hubs, 1-4 12-34 to 12-39 for SuperStack switches, 1-2, 10-25 power source, 11-13

To order or for more information, call your reseller or 1-800-NET-3Com, or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Index I-5 02/04/02

Product and Subject Index, continued

Ethernet (continued) GBIC modules and GBICs, for 3Com switches, 10-4, 10-9, print servers for, 3-13 10-12, 10-17 server load balancers for, 3-12 Gigabit Ethernet, A-5 shared 10/100 migration, 4-7 copper vs. fiber for, 6-7 switches for, 10-6 to 10-7, 10-19 to 10-28 GBIC modules and GBICs for 3Com switches, 10-4, telephone systems for, 11-4 to 11-6 10-9, 10-12, 10-17 webcaches for, 3-10 readiness survey, 13-6 See also Fast Ethernet, Gigabit Ethernet server load balancers for, 3-12 Ethernet Power Source, 3Com, 11-13 server NICs for, 6-2, 6-5 to 6-9 Exclusive Line Probing, 12-20 switches for, 10-5, 10-14 to 10-18, 10-27 See also Ethernet, Fast Ethernet F Fast Ethernet, A-4 H cable/DSL gateways for, 5-3 Hardware warranties, A-6 to A-9 firewalls and filters for, 3-4 to 3-5, 3-8 HP JetDirect OfficeConnect print servers, 3-3, 3-13 hubs for, 4-3, 4-5, 4-6, 4-8 HP OpenView, integration kit for, 8-1, 8-2 to 8-3, 8-8 migration to, 4-7 Hub card, 3Com NBX 10BASE-T, 11-12 NICs for, 6-2, 6-9, 6-11 to 6-15 Hubs, 4-1 to 4-11 PC Cards for, 12-21 to 12-26, 12-29 to 12-32, 3Com OfficeConnect Dual Speed, 4-2, 4-8 12-34 to 12-35, 12-37 to 12-38 3Com OfficeConnect Ethernet, 4-2, 4-9 print server for, 3-13 3Com SuperStack II Dual Speed Hub 500s, 4-2, server load balancers for, 3-12 4-3 to 4-4, 8-2, 9-3 server NICs for, 6-9, 6-12, 6-13 3Com SuperStack II PS Hub 40s, 4-2, 4-5, 8-2, 9-3 switches for, 10-6 to 10-7, 10-19 to 10-28 3Com SuperStack 3 Baseline Dual Speed and Baseline, telephone system for, 11-4 4-2, 4-6 webcaches for, 3-10 at a glance, 4-2 See also Ethernet, Gigabit Ethernet cables for, 1-4 Fiber: dual speed, 4-3, 4-6, 4-8 NICs for, 6-7, 6-8, 6-9, 6-12, 6-14, 6-17 Ethernet, 4-3, 4-5, 4-6, 4-8, 4-9 Filters, website: Fast Ethernet, 4-3, 4-5, 4-6, 4-8 3Com OfficeConnect, 3-2, 3-7 managed, 4-3 to 4-5 3Com SuperStack 3, 3-2, 3-5 network management for, 8-2 Firewalls, Internet, 3-1, 3-2, 3-4 to 3-9 power adapters for, 4-10 3Com Embedded, 3-1, 3-2, 3-8 SuperStack, redundant power for, 9-3 3Com OfficeConnect, 3-1, 3-2, 3-6 to 3-7 transceiver interface modules for, 4-11 3Com SuperStack 3, 3-1, 3-2, 3-4 to 3-5, 9-3, 13-9 unmanaged, 4-6 to 4-9 and LAN security, 3-1, 3-9 warranties for, A-6 network management for, 8-2 warranties for, A-6 I Frame Relay products: 3Com NBX 100 Communications System, 11-5 Integrated access gateways and LAN modems, 5-1 to 5-6 3Com SuperStack 3 NBX solution, 11-4 at a glance, 5-2 3Com OfficeConnect cable/DSL gateways, 5-1, 5-2, 5-3 3Com OfficeConnect Dual 56K and 56K LAN modems, G 5-1, 5-2, 5-5 Gateways: 3Com OfficeConnect ISDN LAN modems, 5-1, 5-2, 5-4 3Com NBX ConneXtions H.323, 11-17 warranty for, A-7 3Com OfficeConnect cable/DSL, 5-3 Internet access routers. See DSL routers Internet security, 3-1, 3-2, 3-4 to 3-9

To order or for more information, call your reseller or 1-800-NET-3Com, or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Index I-6 02/04/02

Product and Subject Index, continued

IP license suite, 3Com NBX, 11-16 and 3Com Connection Assistant, 6-1, 6-3, 13-12 IP virtual tie line licenses, 3Com NBX, 11-17 and 3Com Embedded Firewall, 3-8, 3-9, 6-10, 6-12, ISDN products: 6-16 3Com NBX 100 Communications System, 11-5 at a glance, 6-2 to 6-3 3Com OfficeConnect ISDN LAN modems, 5-1, 5-2, 5-4 combo, 6-14 3Com SuperStack 3 NBX Networked Telephony desktop, 6-12, 6-14, 6-15, 6-17 Solution, A-5 dual-port server, 6-13 upgrade kit for PC Cards, 12-21, 12-22 encryption in, 6-10, 6-11, 6-12 Ethernet, 6-3, 6-9, 6-12, 6-13, 6-14, 6-15, 6-17 J Fast Ethernet, 6-2, 6-11 to 6-15 for fiber, 6-7, 6-8, 6-9, 6-12, 6-14, 6-17 JetDirect OfficeConnect print servers, HP, 3-3, 3-13 Gigabit Ethernet, 6-2, 6-5 to 6-9 Managed PC capabilities in, 6-14, 8-9 with memory, 6-8, 6-9 L network management for, 8-2 LAN modems, 5-1, 5-2, 5-4, 5-5, 5-6 remote wake up feature in, 6-14 LAN+modem PC Cards, 12-20 to 12-26 secure, 3-8, 6-10, 6-11, 6-12 Layer 2 switching, 10-8, 10-19, 10-21 server, 6-4, 6-7, 6-8, 6-9, 6-12, 6-13 Layer 3 switching, 10-11, 10-15, 10-16, 10-23, 10-24, software compatibility with, 6-18 10-26 warranties for, A-7 Load balancers, server, 3-1, 3-3, 3-12 Network jacks, 7-1 to 7-5 network management for, 8-2 3Com NJ100 Network Jack, 7-2 warranty for, A-6 adapter plates for, 7-5 connectors for, 7-5 functional tester for, 7-5 M and personal area networks, 7-3 Maintenance services, 13-11 to 13-13 power supplies for, 7-4 3Com Express Service, 13-11 warranty for, A-7 3Com Guardian Service, 13-11 Network management, 8-1 to 8-9 resident engineer, 13-13 3Com Bluetooth Connection Manager, 12-6, 12-12 technical telephone support, 13-12 3Com Integration Kit for HP OpenView, 8-1, time and materials support, 13-13 8-2 to 8-3, 8-8 web-based information services, 13-12 3Com Managed PC Boot Agent Chip, 8-2 to 8-3, 8-9 Managed PC Boot Agent Chip, 3Com, 8-2 to 8-3, 8-9 3Com Mobile Connection Manager, 12-40 Managed PC capabilities, in desktop NICs, 6-14 3Com Network Supervisor, 8-1, 8-2 to 8-3, 8-4 to 8-6, Management. See Network management 13-9 Migration services, 13-10 3Com Network Supervisor Advanced Package, 8-1, Mini PCI card, 12-38 8-7, 13-9 Mobile Connection Manager, 3Com, 12-12, 12-40 3Com Wireless Connection Manager, 12-12 Mobile Software, 3Com, 12-12 at a glance, 8-2 to 8-3 Modem PC Cards, 12-20 to 12-26 Quick Configuration Manager, 4-5, 8-2 Modems. See LAN modems, LAN+modem PC Cards Network performance check, 13-5 Multiuser Internet access devices, 5-6 Network security audit, 13-6 Networked telephony. See Telephone systems N NBX. See 3Com NBX products O Network design and engineering services, 13-5 OfficeConnect. See 3Com OfficeConnect products Network installation and implementation, 13-7 Network interface cards, 6-1 to 6-19

To order or for more information, call your reseller or 1-800-NET-3Com, or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Index I-7 02/04/02

Product and Subject Index, continued

P pcXset PC client software, NBX, 11-21 Phones, 3Com NBX, 11-9, 11-10 Palm Companion feature for network management, 8-5 Policy server, 3Com Embedded Firewall, 3-8 Panduit accessories for network jacks, 7-5 Power adapter kit, 3Com NBX, 11-13 Parallel Tasking II performance, and 3Com PC Cards, Power adapters for 3Com OfficeConnect hubs, 4-10 12-20 Power modules, 3Com SuperStack, 9-2, 9-3 PC Cards, 12-3 to 12-5, 12-20 to 12-37 cables for, 1-5, 9-2 16-bit LAN, 1-2, 12-33 to 12-37 Power source, 3Com Ethernet, 11-13 3Com 10/100 LAN, 12-31, 12-35 Power supplies for 3Com NJ100 Network Jack, 7-4 3Com 10/100 LAN+56K modem, 12-20 to 12-26 Power systems, 3Com SuperStack Advanced Redundant, 3Com 10/100 Secure CardBus, 12-29 9-1 to 9-4 3Com 11 Mbps Wireless LAN, 12-9 cables for, 1-5, 9-2 3Com AirConnect 11 Mbps Wireless LAN, 12-14 compatibility table for, 9-3 and 3Com Connection Assistant, 13-12 management module for, 9-4 3Com Megahertz 10 Mbps LAN, 12-36 network management for, 8-2 3Com Megahertz 10 Mbps LAN CF+, 12-39 warranty for, A-7 3Com Megahertz 10/100 LAN, 12-30, 12-34 Print servers, HP JetDirect OfficeConnect, 3-3, 3-13 3Com Megahertz 10/100 LAN+56K modem, 12-21, warranty for, A-6 12-25 Professional Services, 13-2, 13-5 to 13-10 3Com OfficeConnect 10/100 LAN, 12-19, 12-32, 12-37 3Com AVP system installation consulting, 13-8 3Com OfficeConnect 10/100 LAN+56K, 12-19, 12-23, 3Com NBX system network installation, 13-8 12-24 3Com Network Supervisor integration, 13-9 3Com Wireless Bluetooth, 1-2, 12-18 3Com SuperStack 3 Firewall implementation, 13-9 at a glance, 12-3 to 12-5 3Com Wireless LAN Building-to-Building Bridge site budget-friendly, 12-19 survey and installation, 13-7 cables for, 1-2 3Com wireless LAN site survey and installation, 13-7 CardBus LAN, 1-2, 12-28 to 12-32 and Authorized Voice Partners, 13-8 CompactFlash, 1-2 converged voice and data readiness survey, 13-6 Ethernet, 12-21 to 12-26, 12-29 to 12-32, Gigabit Ethernet readiness survey, 13-6 12-34 to 12-39 migration services, 13-10 Fast Ethernet, 12-21 to 12-26, 12-29 to 12-32, network design and engineering, 13-5 12-34 to 12-35, 12-37 to 12-38 network installation and implementation, 13-7 global modem, 12-21, 12-22, 12-23, 12-24, 12-26 network performance check, 13-5 ISDN upgrade kit for Europe, 12-21, 12-22 network security audit, 13-6 LAN CF+, 1-2, 12-39 project management, 13-9 LAN+modem, 1-2, 12-20 to 12-26 Project management services, 13-9 Mini PCI card, 12-38 PSTN interface cards, 3Com NBX, 11-12 and Mobile Connection Manager, 12-12, 12-40 network management for, 8-3 Secure CardBus, 12-27, 12-29 Q software compatibility for, 12-41 Quick Configuration Manager, 4-5, 8-2 Type III, 12-22, 12-23, 12-26, 12-31, 12-35 warranties for, A-9 with WorldPort software, 12-21, 12-22, 12-26 R with XJACK connector, 12-21, 12-24, 12-30, 12-34, Redundant power systems, SuperStack Advanced, 12-36, 12-37 9-1 to 9-4 PCI: cables for, 1-5, 9-2 Mini PCI card, 12-38 management module for, 9-4 NICs for, 6-5 to 6-17 network management for, 8-2 wireless PCI card, 11 Mbps, 12-15 power modules for, 9-2, 9-3 warranty for, A-7 To order or for more information, call your reseller or 1-800-NET-3Com, or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Index I-8 02/04/02

Product and Subject Index, continued

Remote wake up feature in NICs, 6-14 cables for, 1-4, 10-25 Resident engineer service, 13-13 Ethernet, 10-6 to 10-7, 10-19 to 10-28 Routers. See DSL routers Fast Ethernet, 10-6 to 10-7, 10-19 to 10-28 GBIC modules and GBICs for, 10-4, 10-9, 10-12, 10-17 S Gigabit Ethernet, 10-5, 10-14 to 10-18, 10-27 Layer 2, 10-8, 10-19, 10-21 Security products, Internet, 3-1, 3-2, 3-4 to 3-9 Layer 3, 10-11, 10-15, 10-16, 10-23, 10-24, 10-26 3Com 10/100 Secure CardBus PC Card, 12-27, 12-29 modular, 10-2, 10-8 to 10-13 3Com OfficeConnect Cable/DSL Secure Gateway, 5-3 network management for, 8-3 3Com secure NICs, 6-12 power modules for, 9-3 network security audit, 13-6 for server farms, 10-15 Server load balancers, 3-1, 3-3, 3-11, 3-12 for small businesses, 10-28 network management for, 8-2 starter kit detail, 10-2 to 10-3 power modules for, 9-3 for unmanaged networks, 10-18, 10-27 warranty for, A-6 warranties for, A-8 Servers, print, HP JetDirect OfficeConnect, 3-3, 3-13 for wiring closets, 10-15 Service sales offices, 13-4 for workgroups, 10-19, 10-21, 10-23 SIP phones, 2-2 Software downloads service, 13-12 Solution Providers Program, NBX, 11-22 T Stackable hubs and switches. See 3Com SuperStack II Technical telephone support, 13-12 and SuperStack 3 products Technical support. See Customer Service SuperStack II and SuperStack 3 products. See 3Com Technology and business solutions, 13-14 SuperStack II and SuperStack 3 products Telephone support, technical, 13-12 Switch fabric, 10-10, 10-13 Telephone systems, 11-1 to 11-27 Switch Matrix Module, 3Com SuperStack II, 10-25 3Com Contact Advantage, 11-22, 11-26 Switches, 10-1 to 10-28 3Com Ethernet Power Source, 11-13 3Com OfficeConnect, 10-28 3Com NBX 25 Communications System, 11-2, 11-6 3Com SuperStack II Switch 1100, 1-4, 4-11, 8-3, 9-3, 3Com NBX 100 Communications System, 8-3, 11-2, 10-24 to 10-26 11-5 3Com SuperStack II Switch 3300 FX, 10-23 3Com NBX 1105 Attendant Console, 11-11 3Com SuperStack II Switch Matrix Module, 10-25 3Com NBX Call Center, 11-25 3Com SuperStack 3 Baseline, 9-3, 10-18, 10-27 3Com NBX phones, 11-9, 11-10 3Com SuperStack 3 Switch 3300s, 9-3, 10-23 3Com NBX Power Adapter Kit, 11-13 3Com SuperStack 3 Switch 4300s, 9-3, 10-21 3Com NBX Unified Communications, 11-23 to 11-24 3Com SuperStack 3 Switch 4400, 8-6, 9-3, 10-1, 10-19 3Com NBX WAV Application Ports, 11-18, 11-22 3Com SuperStack 3 Switch 4900 and 4900 SX, 9-3, 3Com SuperStack 3 NBX networked telephony 10-1, 10-4, 10-16 solution, 8-3, 9-3, 11-1, 11-2, 11-4 3Com SuperStack 3 Switch 4924, 9-3, 10-1, 10-4, and applications software, 11-14, 11-22 10-15 at a glance, 11-2, 11-8, 11-15 3Com SuperStack 3 Switch 4950, 9-3, 10-1, 10-4, hardware components for, 11-8 to 11-13 10-14 and integrated voice-data, 11-3 3Com Switch 4005, 10-1, 10-2 to 10-3, 10-4, network installation services, 13-8 10-11 to 10-13 network management for, 8-3 3Com Switch 4007 and Switch 4007R, 10-1, software licenses for, 11-15 to 11-21 10-2 to 10-3, 10-4, 10-8 to 10-10 Solution Providers Program, 11-22 at a glance, 10-2 to 10-7 and traffic prioritization, 8-6 backbone, 10-14, 10-16 warranties for, A-8

To order or for more information, call your reseller or 1-800-NET-3Com, or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Index I-9 02/04/02

Product and Subject Index, continued

Time and materials support, 13-13 Transceiver interface modules, 4-11 warranties for, A-6 Type II LAN CF+ card, 12-39 Type III PC Cards, 12-22, 12-23, 12-26, 12-31, 12-35

U Unified Communications, 3Com NBX, 1-23 to 11-24 USB, 3Com Wireless Bluetooth adapter for, 1-2, 12-18

V Virtual private networks (VPNs), 3-4, 3-7, 3-9 Voice over IP (VoIP), 11-3

W Warranties on 3Com products, A-6 to A-9 WAV application ports, 3Com NBX, 11-18 Webcaches, 3Com SuperStack 3, 3-1, 3-3, 3-10, 3-11 network management for, 8-2 warranty for, A-6 Website filters, 3-2, 3-5, 3-7 WiFi standard (802.11b), 12-6 Wireless and mobile products, 12-1 to 12-41 3Com 11 Mbps Wireless LAN solution, 12-2, 12-7 to 12-10, 13-7 3Com AirConnect 11 Mbps Wireless LAN solution, 12-2, 12-13 to 12-15 and 3Com Connection Assistant, 13-12 3Com Wireless Bluetooth solution, 1-2, 12-1, 12-2, 12-6, 12-17 to 12-18 and 3Com Wireless Connection Manager, 12-12 3Com Wireless Ethernet client bridge, 12-11 at a glance, 12-2 to 12-5 and Bluetooth Connection Manager, 12-6, 12-12 connectivity options for, 12-16 for hard-to-wire locations, 12-16 LAN CF+ card, 12-39 and Mobile Connection Manager, 12-40 network management for, 8-3, 12-40 PC Cards, 12-3 to 12-5, 12-28 to 12-37 PCI card, 12-38 warranties for, A-9 See also PC Cards Wireless Connection Manager, 3Com, 12-12 WorldPort software for PC Cards, 12-21, 12-22, 12-26

X XJACK connector, PC Cards with, 12-21, 12-24, 12-30, 12-34, 12-36, 12-37 autosensing, 12-21, 12-24

To order or for more information, call your reseller or 1-800-NET-3Com, or visit www.3com.com 3COM BUYER’S GUIDE March 2002 Index I-10