EN User Manual 1 Customer Care and Warranty 27 Troubleshooting & Faqs 31 Table of Contents
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B Line 346B1 www.philips.com/welcome EN User manual 1 Customer care and warranty 27 Troubleshooting & FAQs 31 Table of Contents 1. Important ...................................... 1 9.3 Multiview FAQs .........................34 1.1 Safety precautions and maintenance ................................. 1 1.2 Notational Descriptions ............ 3 1.3 Disposal of product and packing material .......................................... 3 2. Setting up the monitor .............. 5 2.1 Installation .................................... 5 2.2 Operating the monitor .............. 8 2.3 MultiClient Integrated KVM ......11 2.4 MultiView .....................................12 2.5 Remove the Base Assembly for VESA Mounting ..........................14 3. Image Optimization ..................16 3.1 SmartImage .................................16 3.2 SmartContrast ............................. 17 3.3 Adaptive Sync .............................18 4. Designs to prevent computer vision syndrome (CVS) .............19 5. PowerSensor™ ..........................20 6. Technical Specifications ......... 22 6.1 Resolution & Preset Modes ...25 7. Power Management ................26 8. Customer care and warranty . 27 8.1 Philips’ Flat Panel Displays Pixel Defect Policy .............................. 27 8.2 Customer Care & Warranty .....30 9. Troubleshooting & FAQs .......... 31 9.1 Troubleshooting ......................... 31 9.2 General FAQs ............................. 32 1. Important proper cooling of the monitor’s 1. Important electronics. This electronic user’s guide is intended • Do not block the ventilation holes for anyone who uses the Philips on the cabinet. monitor. Take time to read this user’s • When positioning the monitor, make manual before you use your monitor. sure the power plug and outlet are It contains important information and easily accessible. notes regarding the operation of your • If turning off the monitor by detach- monitor. ing the power cable or DC power The Philips guarantee applies provided cord, wait for 6 seconds before the product is handled properly for attaching the power cable or DC its intended use, in accordance with power cord for normal operation. its operating instructions and upon • Please use approved power cord presentation of the original invoice provided by Philips at all times. If or cash receipt, indicating the date of your power cord is missing, please purchase, dealer’s name and model and contact your local service center. production number of the product. (Please refer to Service contact information listed in Important infor- mation manual.) 1.1 Safety precautions and • Do not subject the monitor to se- maintenance vere vibration or high impact condi- tions during operation. Warnings Use of controls, adjustments or • To avoid potential damage, for procedures other than those specified example the panel peeling from the in this documentation may result in bezel, ensure that the monitor does exposure to shock, electrical hazards not tilt downward by more than -5 and/or mechanical hazards. degrees. If the -5 degree downward Read and follow these instructions tilt angle maximum is exceeded, the when connecting and using your monitor damage will not be covered computer monitor. under warranty. • Do not knock or drop the monitor Operation during operation or transportation. • Please Keep the monitor out of • The USB Type-C port could only be direct sunlight, very strong bright connected to specify equipment lights and away from any other heat with fire enclosure in compliance source. Lengthy exposure to this with IEC 62368-1 or IEC 60950-1. type of environment may result in discoloration and damage to the Maintenance monitor. • To protect your monitor from • Keep the display away from oil. Oil possible damage, do not put may damage the plastic cover of the excessive pressure on the LCD display and void the warranty. panel. When moving your monitor, grasp the frame to lift; do not lift • Remove any object that could fall the monitor by placing your hand or into ventilation holes or prevent fingers on the LCD panel. 1 1. Important • Oil-based cleaning solutions may activate a periodic screen refresh damage the plastic parts and void application if your monitor will the warranty. display unchanging static content. Uninterrupted display of still or • Unplug the monitor if you are not static images over an extended going to use it for an extensive period may cause “burn in”, also period of time. known as “after-imaging” or “ghost • Unplug the monitor if you need to imaging”, on your screen. clean it with a slightly damp cloth. • “Burn-in”, “after-imaging”, or The screen may be wiped with a “ghost imaging” is a well-known dry cloth when the power is off. phenomenon in LCD panel However, never use organic solvent, technology. In most cases, the such as, alcohol, or ammonia-based “Burn-in” or “after-imaging” or liquids to clean your monitor. “ghost imaging” will disappear • To avoid the risk of shock or gradually over a period of time after permanent damage to the set, do the power has been switched off. not expose the monitor to dust, rain, water, or excessive moisture Warning environment. Failure to activate a screen saver, or a periodic screen refresh application • If your monitor gets wet, wipe it with may result in severe “burn-in” or “after- dry cloth as soon as possible. image” or “ghost image” symptoms that will not disappear and cannot be • If foreign substance or water gets in repaired. The damage mentioned above your monitor, please turn the power is not covered under your warranty. off immediately and disconnect the power cord. Then, remove the Service foreign substance or water, and send it to the maintenance center. • The casing cover should be opened only by qualified service personnel. • Do not store or use the monitor in locations exposed to heat, direct • If there is any need for any sunlight or extreme cold. document for repair or integration, please contact with your local • In order to maintain the best service center. (Please refer to performance of your monitor and Service contact information listed in use it for a longer lifetime, please Important information manual.) use the monitor in a location that falls within the following • For transportation information, temperature and humidity ranges. please refer to “Technical Specifications”. • Temperature: 0-40°C 32-104°F • Do not leave your monitor in a car/ • Humidity: 20-80% RH trunk under direct sun light. Important information for Burn-in/ Note Ghost image Consult a service technician if the • Always activate a moving screen monitor does not operate normally, or saver program when you leave you are not sure what procedure to take your monitor unattended. Always 2 1. Important when the operating instructions given in this manual have been followed. 1.2 Notational Descriptions The following subsections describe notational conventions used in this This marking on the product or on document. its packaging illustrates that, under European Directive 2012/19/EU Notes, Cautions and Warnings governing used electrical and electronic Throughout this guide, blocks of text appliances, this product may not be may be accompanied by an icon and disposed of with normal household printed in bold or italic type. These waste. You are responsible for disposal blocks contain notes, cautions or of this equipment through a designated warnings. They are used as follows: waste electrical and electronic equipment collection. To determine the Note locations for dropping off such waste This icon indicates important electrical and electronic, contact your information and tips that help you make local government office, the waste better use of your computer system. disposal organization that serves your household or the store at which you Caution purchased the product. This icon indicates information that tells you how to avoid either potential Your new monitor contains materials damage to hardware or loss of data. that can be recycled and reused. Specialized companies can recycle Warning your product to increase the amount of This icon indicates the potential for reusable materials and to minimize the bodily harm and tells you how to avoid amount to be disposed of. the problem. All redundant packing material has been Some warnings may appear in alternate omitted. We have done our utmost to formats and may not be accompanied make the packaging easily separable by an icon. In such cases, the specific into mono materials. presentation of the warning is mandated by the relevant regulatory authority. Please find out about the local regulations on how to dispose of your old monitor and packing from your sales 1.3 Disposal of product and representative. packing material Waste Electrical and Electronic Equipment-WEEE 3 1. Important Taking back/Recycling Information for Customers Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization's product, service and activities. From the planning, design and production stages, Philips emphasizes the important of making products that can easily be recycled. At Philips, end-of-life management primarily entails participation in national take- back initiatives and recycling programs whenever possible, preferably in cooperation with competitors, which recycle all materials (products and related packaging material) in accordance with all Environmental Laws and taking back program with the contractor company. Your monitor is manufactured with high quality materials