Annual Report
2019 Annual Report 1 Corporate Mission, vision Profile and values Grupo Sanborns is a leading company in the retail mar- Mission: ket in Mexico. The Company has a unique portfolio of To offer our customers products and services of the highest commercial formats, which includes department stores, quality, at the right price, in the right area, seeking their full specialty stores, electronics and entertainment stores, satisfaction through an attentive personalized service. The convenience stores, luxury stores and restaurants. The customer is the raison d’etre of our daily activity. Group operates through highly recognized franchises such as Sears, Sanborns, iShop, MixUp, Dax, Sanborns Vision: Café and Saks Fifth Avenue. Grupo Sanborns has a pres- To Consolidate and maintain the market leadership of ence in 61 cities in Mexico through the operation of 451 our company, keeping in mind the interests of our cus- stores with a retail area of more than 1,234,000 sqm. The tomers, workers, suppliers and shareholders. Company offers a higher value proposition for the bene- fit of its customer base, which includes the operation of Values more than 4.4 million proprietary credit cards. Work: Work itself is a value, given the fact that only through work do we have the ability to meet our needs, grow as people and serve others. Our work, then, should be a source of personal and professional development, as well as emotional satisfaction. Growth: Growth means increasing and improving our personal skills and knowledge, so that, together with the Group, we can improve our ability to offer more and better products by providing excellent service to our customers.
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