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Trend Micro Incorporated reserves the right to make changes to this document and to the products described herein without notice. Before installing and using the software, please review the readme files, release notes, and the latest version of the applicable user documentation, which are available from the Trend Micro website at: http://docs.trendmicro.com/en-us/enterprise/officescan.aspx Trend Micro, the Trend Micro t-ball logo, and OfficeScan are trademarks or registered trademarks of Trend Micro Incorporated. All other product or company names may be trademarks or registered trademarks of their owners. Copyright © 2015 Trend Micro Incorporated. All rights reserved. Release Date: November 2015 Protected by U.S. Patent No. 5,623,600; 5,889,943; 5,951,698; 6,119,165 Table of Contents Chapter 1: OfficeScan Server Installations Fresh Installations on Windows Server 2003 Platforms ..................................................................................................................................................................................... 1-2 Fresh Installations on Windows Server 2008 Platforms ..................................................................................................................................................................................... 1-4 Fresh Installations on Windows Server 2012 Platforms ..................................................................................................................................................................................... 1-6 Fresh Installations on Windows MultiPoint Server Platforms .......................................................................................................................................................................... 1-7 Chapter 2: OfficeScan Agent Installations Fresh Installations on Windows Endpoint Platforms ......................................................................................................................................................................................... 2-2 Fresh Installations on Windows Embedded System Platforms ........................................................................................................................................................................ 2-4 Fresh Installations on Windows Server Platforms .............................................................................................................................................................................................. 2-5 Update Agents ......................................................................................................................................................................................................................................................... 2-11 Chapter 3: Upgrades and Virtualization Support OfficeScan Server Upgrade Requirements ........................................................................................................................................................................................................... 3-2 OfficeScan Agent Upgrade Requirements ............................................................................................................................................................................................................ 3-2 OfficeScan Server Web Console Requirements ................................................................................................................................................................................................... 3-3 Virtualization Support .............................................................................................................................................................................................................................................. 3-4 Index Index ........................................................................................................................................................................................................................................................................ IN-1 i Chapter 1 OfficeScan Server Installations This section outlines the OfficeScan server system requirements on supported Windows Server platforms. • Fresh Installations on Windows Server 2003 Platforms on page 1-2 • Fresh Installations on Windows Server 2008 Platforms on page 1-4 • Fresh Installations on Windows Server 2012 Platforms on page 1-6 • Fresh Installations on Windows MultiPoint Server Platforms on page 1-7 1-1 OfficeScan 11.0 SP1 System Requirements Fresh Installations on Windows Server 2003 Platforms Note Trend Micro only guarantees continued support for Windows Server 2003 platforms until January 30th, 2017. Please prepare a migration plan in order to continue receiving the highest level of security on all endpoints. 1-2 OfficeScan Server Installations Web Server and Third Party Programs Servic Available Disk Operating System Edition Processor RAM Apache and Others e Pack Space IIS and Third- Third- Party Party Programs Programs Windows 32-bit / Standard SP2 At least 1.86 1GB minimum 6.5GB minimum if Microsoft IIS 6.0 Apache™ web Gigabit Network Server 2003 64-bit GHz Intel™ with at least installing the server 2.2.25 (with Interface Card FastCGI 1.5-RTW, Enterprise Core™2 Duo 500MB OfficeScan server, SSL enabled) (NIC) 32- bit or 64-bit exclusively for OfficeScan agent, depending on the Monitor that Datacenter OfficeScan and integrated system architecture Note supports 1024 x Smart Protection Windows Standard SP2 2GB 768 resolution at Server PHP 5.4.38 VC9, If an earlier Server 2003 recommended 256 colors or 32-bit, Non Thread version of the R2 Enterprise higher Safe with the CURL, Apache web server exists Datacenter GMP, LDAP, SQL Server MBSTRING, on the • 2008 R2 Windows N/A None OPENSSL, endpoint, Express SP2 Compute PDO_SQLITE, OfficeScan installs Cluster Server SOAP, • 2008 2003 COM_DOTNET Apache • 2008 R2 extensions 2.2.25 and enables SSL. • 2012 The existing Apache web • 2014 server is not Microsoft Visual C+ removed. + 2008 Redistributable PHP 5.4.38 VC9, Package (x86) 32-bit, Thread Safe with the CURL, Note GMP, LDAP, PDO_SQLITE, SQL Server COM_DOTNET 2008 R2 extensions Express SP2 is not supported by Windows Server 2003 SP1. 1-3 OfficeScan 11.0 SP1 System Requirements Fresh Installations on Windows Server 2008 Platforms Web Server and Third Party Programs Servic Available Disk Operating System Edition Processor RAM Apache and Others e Pack Space IIS and Third- Third- Party Party Programs Programs Windows 32-bit / Standard SP1 / At least 1.86 1GB minimum 6.5GB minimum if Microsoft IIS 7.0 or Apache™ web Gigabit Network Server 2008 64-bit SP2 GHz Intel™ with at least installing the later server 2.2.25 (with Interface Card (NIC) Enterprise Core™2 Duo 500MB OfficeScan server, SSL enabled) FastCGI 1.5-RTW, Monitor that exclusively for OfficeScan agent, 32- bit or 64-bit supports 1024 x Datacenter AMD™ 64 OfficeScan and integrated depending on the Note 768 resolution at processor Smart Protection Web 2GB system architecture 256 colors or higher Server If an earlier Intel 64 recommended version of the Windows 64-bit Standard With/ processor PHP 5.4.38 VC9, SQL Server 32-bit, Non Thread Apache web Server 2008 Without • 2008 R2 Safe with the server exists R2 Enterprise SP1 Express SP2 CURL, GMP, LDAP, on the endpoint, Datacenter MBSTRING, • 2008 OPENSSL, OfficeScan • 2008 R2 Web PDO_SQLITE, installs Apache SOAP, • 2012 COM_DOTNET 2.2.25 and • 2014 extensions enables SSL. The existing Microsoft Visual C+ Apache web + 2008 server is not Redistributable removed. Package (x86) PHP 5.4.38 VC9, Note 32-bit, Thread Safe with the CURL, SQL Server GMP, LDAP, 2008 R2 PDO_SQLITE, Express SP2 COM_DOTNET is not extensions supported by Windows Server 2008 SP1. 1-4 OfficeScan Server Installations Web Server and Third Party Programs Servic Available Disk Operating System Edition Processor RAM Apache and Others e Pack Space IIS and Third- Third- Party Party Programs Programs Windows HPC 32-bit / N/A None At least 1.86 1GB minimum 6.5GB minimum if Microsoft IIS 7.5 Apache™ web Gigabit Network Server 2008 64-bit GHz Intel™ with at least installing the server 2.2.25 (with Interface Card (NIC) Core™2 Duo 500MB OfficeScan server, FastCGI 1.5-RTW, SSL enabled) Windows HPC 64-bit N/A None exclusively for OfficeScan agent, 32- bit or 64-bit Monitor that Server 2008 AMD™ 64 OfficeScan and integrated depending on the supports 1024 x R2 processor Smart Protection system architecture Note 768 resolution at 2GB 256 colors or higher Server If an earlier Intel 64 recommended PHP 5.4.38 VC9, processor 32-bit, Non Thread version of the Microsoft Visual C+ Safe with the Apache web + 2008 CURL, GMP, LDAP, server exists Redistributable MBSTRING, on the Package (x86) OPENSSL, endpoint, PDO_SQLITE, OfficeScan SOAP, installs COM_DOTNET Apache extensions 2.2.25 and enables SSL. The existing Apache web server is not removed. PHP 5.4.38 VC9, 32-bit, Thread Safe with the CURL, GMP, LDAP, PDO_SQLITE, COM_DOTNET extensions 1-5 OfficeScan 11.0 SP1 System Requirements Fresh Installations on Windows Server 2012 Platforms Web Server and Third Party Programs Servic Available Disk Operating System Edition Processor RAM Apache and Others e Pack Space IIS and Third- Third- Party Party Programs Programs Windows 64-bit Standard None At least 1.86 2GB minimum 6.5GB minimum if Microsoft IIS 8.0 or Apache™ web Gigabit Network Server 2012 GHz Intel™ with at least installing the later server 2.2.25