IMPORTANT INFORMATION FOR PRIMERGY CUSTOMERS July 11th, 2007 FUJITSU, LTD.

NOTICE: Any server using an Intel Xeon 7100 or higher model CPU and has either Windows 2000, Windows 2000 Server, or Windows 2003 Server installed may encounter a “blue screen.”

The problem occurs when the operating system running on a computer with a fast processor and a large L3 cache encounters a timing problem with asynchronous hardware. Although Fujitsu has not received any reports of this problem to date, there is a possibility that PRIMERGY server products may be affected.

Problem: Any computer running any edition of Windows 2000, Windows 2000 Server, or Windows 2003 with an Intel Xeon processor (model 7100 or higher) that utilizes a large L3 cache may generate a “blue screen.” An error similar to: STOP 0x0000008E(parameter1, parameter2, parameter3, parameter4) KERNEL_MODE_EXCEPTION_NOT_HANDLED or STOP 0x0000001E(parameter1, parameter2, parameter3, parameter4) KERNEL_MODE_EXCEPTION_NOT_HANDLED may be displayed with Windows 2003-based and Windows 2000-based computers, respectively.

Affected Operating Systems: Microsoft® Windows® 2000 Server Microsoft® Windows® 2000 Advanced Server Microsoft® Windows Server® 2003, Standard Edition (*) Microsoft® Windows Server® 2003, Enterprise Edition (*)

(*)This problem has been corrected in Service Pack 1 for Windows Server 2003. Therefore Windows 2003 Server SP1 is not affected by this problem.

Affected Fujitsu PRIMERGY models: The following models use Intel Xeon 7100 or higher processors.

PRIMERGY Models, Product Codes, and CPU z PRIMERGY RX600 S3 (SAS), Product codes PGR603D* and PGR603B* ¾ Dual Core Intel® Xeon® Processor 7140M (3.40GHz)/7120M (3GHz) z PRIMERGY RX600 S3, Product codes PGR6038* and PGR6036* ¾ Dual Core Intel® Xeon® Processor 7140M (3.40GHz)/7120M (3GHz) * Changes by type.

Solution: Microsoft has indicated there is currently no solution for Windows 2000 based computers; the following is a list of recommendations for avoiding this issue.

Operating System Solution Windows 2000 Server Upgrade to Windows 2003 Server SP1. Windows 2000 Advanced Server Windows 2003 Server, Standard Edition Install Service Pack 1. Windows 2003 Server, Enterprise Edition

Related information Microsoft KB Corp. has confirmed this as a problem. http://support.microsoft.com/kb/924439/en-us