COMMUNITY GLASGOW COMMUNITY HEALTH AND WELLBEING HEALTH AND WELLBEING RESEARCH AND LEARNING RESEARCH AND LEARNING PROGRAMME PROGRAMME

Progress and d e s i g n e d

b findings report y w w

GoWell w . t r The Glasgow Centre for Population Health a f f i

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Level 6 | 39 St Vincent Place d e s i

Glasgow G1 2ER g n . c

Telephone: 0141 221 9439 o . u

Email: [email protected] k 0 1 4 1 3 3 2 9 0

www.gowellonline.com 9 www.gowellonline.com 8 Contents

GoWell is a collaborative partnership between 01 Foreword the Glasgow Centre for Population Health, 02 Introduction the and the MRC Social 03 Study areas and Public Health Sciences Unit, sponsored 05 Current characteristics and conditions by Glasgow Housing Association, Communities 06 Putting GoWell in context , NHS Health Scotland and 07 Community survey 11 Governance, participation and empowerment NHS and Clyde. 12 Evaluating wider actions 13 Communications and involvement This report is available in other languages on request. Please contact Yvonne Christley on 0141 221 9439 14 Forward look or email Yvonne at [email protected] 15 The GoWell team 16 Presentations and accounts

Progress and findings report 2006 01 02

Foreword Introduction

Improving the population’s health This report marks the end of a productive GoWell is a long-term endeavour, and I Welcome to the first annual The GoWell programme aims to examine This is important as many projects only and reducing health inequalities first year for GoWell, with considerable call on you to continue your support and progress and findings report for the impact of Glasgow's unprecedented evaluate investment and implementation, remain major challenges in progress being made with all aspects participation over coming years. the GoWell programme. The report investment in community regeneration and not the actual impact of the initiatives Scotland, as some of our of the programme. The completion of the explains the basis for GoWell and and neighbourhood renewal on people’s on people’s health and quality of life. first wave of the GoWell community health health and wellbeing. In particular it aims The understanding and evidence generated communities have amongst The GoWell programme has also benefited provides an update on progress on and wellbeing survey in August 2006 to discover: from GoWell will help local communities, the worst health in Europe. from the knowledge and skill of many, represents a significant milestone and the different research and learning policy-makers and organisations learn how especially the GoWell steering group. We know that many aspects of this report highlights some early findings. components of the programme. to create the necessary conditions for I would like to offer special thanks for the • what kind of regeneration and our environment, community life, Other components of the programme are This report also features some of healthy and sustainable communities. hard work and commitment shown by and ways of living influence health also reported and yield learning about the the early findings from the first neighbourhood renewal initiatives members for so kindly giving their time – but we know less about how to context for community regeneration in are effective (and cost-effective) to steer the efforts of the GoWell team wave of the GoWell community Glasgow, the processes being adopted in improving health and wellbeing? GoWell timeline achieve sustainable, regenerated and to provide programme governance. health and wellbeing survey. and the experiences of communities in • what are the pathways that connect GoWell is a longitudinal research and communities where good health The commitment to the GoWell programme areas of change. The value of the picture changes in the local environment learning programme which is planned can flourish. That is one reason shown by the GHA, Communities Scotland, GoWell was officially launched in February that is already building-up is considerable. to changes in peoples’ health to last for the next 10 years, with the why GoWell is so important. NHS Greater Glasgow & Clyde, and NHS 2006 with the support of communities and wellbeing? community health and wellbeing survey Health Scotland has been outstanding and It seizes the opportunity to minister Malcolm Chisholm. The launch taking place in four waves during this time, GoWell is not a ‘traditional’ research I want to thank them for their continuing • by what processes are effective research and learn about the was held in north Glasgow and received (in 2006, 2008, 2010 and 2012). In addition, programme, though. The investment made support. The collaborative nature of the initiatives implemented and who processes of neighbourhood extensive local and national media there will be a tracking study of participants in communications with communities partnership with all the GoWell sponsors participates in these processes? renewal in communities with coverage. Since the launch, the GoWell who move house between the 2006 and and local structures, ensuring that the and partners has been a highlight and team has been working steadily on the • what effect does community relatively poor health, and has 2008 waves of the survey. The other research is informed by local issues and has added to the wealth of expertise that regeneration have on social and 4 central research themes that make up components of the programme will be the commitment of national and is integrated with other processes of already existed among those involved health inequalities? the GoWell programme and to raise developed on an ongoing basis throughout local policy-makers to respond change, is a fundamental pillar of the with the development of the programme. awareness and understanding of the to the findings. the 10 years. work. Through the programme website programme within the 12 communities The GoWell programme’s longitudinal design (gowellonline.com) and the community and taking part in GoWell. This report sets One final point: I believe that the real will enable the GoWell team to determine how practitioner newsletters, information about out some of the detail of these activities. strength of the GoWell programme is that it people’s lives are affected by regeneration programme developments and findings is will give a collective voice to communities initiatives over the next 10 years. widely disseminated. Over the coming year, experiencing some of the worst health and a learning network will also be established housing problems in the UK and Europe. to provide those with an interest in health, By gathering information directly from the housing and regeneration with an twelve GoWell study communities and from opportunity to come together to learn Glasgow as a whole, the GoWell team will about the GoWell findings, address specific be able to understand in depth local areas of interest and concern, and share people’s experiences of community materials and best practice. We hope that regeneration and neighbourhood renewal. this network will be used in a way that will Over the next ten years, we will see their help improve people’s lives and influence stories unfold in ways that will give health, housing and regeneration policy individuals, communities, organisations, and strategy in the future. practitioners and policy-makers across Scotland and internationally valuable The success of this first year of GoWell evidence on how to create and sustain the is the result of the contributions of many kinds of healthy homes and communities people. I should particularly like to that people want to live in. That is an acknowledge the commitment and ambition shared by all of us working to contribution of the individuals, families and make GoWell a success, and I am sure communities who have generously given is one that you will also support. their time to participate in GoWell. Without the time, experience and insight they have Dr Andrew Fraser given and continue to share with us, the Chair GoWell programme would not be possible. GoWell steering group

Progress and findings report 2006 03 04

Study areas

In order to carry out the main parts of the programme, we had to select Brief descriptions of GoWell’s 12 Special project areas: Housing investment areas: Peripheral estates: and define our study areas. GoWell is structured to study four types of study areas are given, grouped into area in Glasgow, each type representing a different form and timing of the four intervention categories: : : : policy intervention. Whilst the areas are defined in terms of the nature of An area of diverse housing from a variety Riddrie lies to the north-east of the city The GoWell area comprises the eastern the physical changes to take place, most of the study areas also require Major transformation areas: of different eras, located to the west of centre and exemplifies inter-war social half of Castlemilk which has undergone a range of social and public service interventions to improve residents’ Glasgow’s fashionable West End. housing in Glasgow. It consists of 1930s significant change over the past 10-15 quality of life. The four types of study area are: Red Road, It consists of traditional (pre-1914) Glasgow four-in-a-block flats and semi-detached or years as part of the earlier New Life for , 1930s and 1950s cottage flats terraced cottages, many of which have been Urban Scotland initiative. Many relatively and : and semi-detached houses that surround transferred to private ownership following modern terraced and semi-detached Red Road itself is a mass housing estate two clusters of post-war multi-storey flats. the right-to-buy policy of the 1980s. houses now exist amongst the older Major transformation areas: of multi-storey flats and tenements built post-war tenements. The area is situated places where major investment is planned over the next 5-10 years, in the 1960s. It is surrounded by mostly Population: 6566 Population: 5093 on Glasgow’s south-east periphery. 01 and where change will involve a substantial amount of demolition and 1930s and 1950s cottage flats and Rented: 65.9% Owned: 34.1% Rented: 39.9% Owned: 60.1% rebuilding over a long period of time, as well as significant disruption semi-detached houses, with some Population: 5631 for the residents. late twentieth century housing. Rented: 75.2% Owned: 24.8% Riverside: : Special project areas: Population: 11,029 Gorbals Riverside is a relatively small Carntyne borders Riddrie and (with respect places where a more limited amount and range of restructuring is Rented: 63% Owned: 37% mass housing estate consisting of four to the GoWell area boundaries) has a : 02 planned, and on a much smaller scale than in transformation areas. multistoreys and some deck access comparable housing and tenure mix to Planned in the early 1950s, Drumchapel properties. It occupies a pocket of land its neighbour. The GoWell area surrounds, was the last of Glasgow’s three peripheral Shawbridge: Housing investment areas: at the edge of the Gorbals, bordered on but does not include, some non-traditional estates to be built. It is situated at the The Shawbridge estate is dominated by places which are considered to be popular and functioning successfully, three sides by commercial property and housing that is subject to a separate GHA north-west corner of the city and contains 1960s high and low-rise flats. Whilst the 03 but where significant improvements are required to dwellings, both the south bank of the . investment strategy. amongst its numerous green spaces a estate itself is considered to require major internally and externally. mixture of post-war tenements, a few multi- regeneration, it is situated in a generally Population: 753 Population: 2915 storey and some late twentieth century desirable area of Glasgow’s southside Rented: 76.5% Owned: 23.5% Rented: 51.4% Owned: 48.6% semi-detached houses – including some Peripheral estates: with good links to many retail, commercial private sector new-builds, of which more large-scale housing estates on the city boundary where incremental and leisure facilities. are planned. changes are taking place, particularly in terms of housing. These estates 04 St Andrews Drive: : were originally entirely socially rented but as a result of the right to buy Population: 2423 This estate of deck access houses, seven GoWell has focused on two clusters Population: 10,085 and private developments in recent years, there is now a significant Rented: 90.5% Owned: 9.5% Rented: 78% Owned: 22% element of owner occupied housing as well as rented. mini-multi blocks, tenemental and terraced of houses on either side of a shopping properties can be found near an affluent centre that provides a focal point for this area of Glasgow’s southside. The deck Southside area. One cluster consists of Sighthill: The map shows the Major access flats are a particular focus in tenements, whilst the other is made up Working Paper 2 describes how Sighthill occupies a physically discrete 12 GoWell study areas transformation attempts to address social and building of concrete houses and apartments. we selected our study areas, location north-east of the city centre. Special design issues that have been identified. Both represent different types of post-war Another post-war mass housing estate, defined them by post-code and project areas socially rented housing. it contains multi-storeys, tenements and structured our survey sample Housing Population: 902 deck access housing as well as some within them. Available at: investment areas Rented: 71.2% Owned: 28.8 % Population: 1188 community facilities. www.gowellonline.com Peripheral estates Rented: 79.8% Owned: 20.2% Population: 6143 Rented: 92% Owned: 8% Multi-Storey Flats: Two distinct clusters of post-war high rises on the northern rim of the city centre.

Population: 1530 Rented: 71.4% Owned: 28.6%

Progress and findings report 2006 05 06 Current characteristics Putting GoWell in context: and conditions monitoring change across the city

As GoWell is aiming to study The GoWell baseline reports describe Accessibility: Part of GoWell extends the Monitoring the wider Theories of change: how places change over time, each study area in the following terms: the speed and ease with which residents in observatory function of the city environment: Allied to the work on the policy context we location and size; transport links; history; we needed to establish what each area can access a range of facilities Glasgow Centre for Population Changes in the GoWell study areas have to have been investigating the understandings population and employment; housing; our study areas were like before and sites within the city using public transport. Health, enabling us to understand be examined alongside changes across the and expectations of policy-makers and health; amenities and facilities; services; intervention and at the start of the developments in our study areas wider city so that we can assess the extent practitioners about change. Interviews environment; local issues; organisations to which the gap between deprived and have been conducted with key individuals programme in 2006. This was done and initiatives; and future plans affecting In order to assess local conditions, we by putting them in the context of other areas has changed and consider at a national, city and local level to see in two ways: bringing together the area. The sources used to produce divided our 12 study areas up into 32 wider trends and changes across whether health and wellbeing in our study how the relationship between regeneration secondary data on the areas into a these reports included: the 2001 Census; neighbourhoods (these same the city of Glasgow. We have been areas is influenced by changes across the and health is interpreted: to what extent set of baseline reports, and carrying Scottish Neighbourhood Statistics; various neighbourhoods were also used for working on five elements. wider city. This monitoring process builds do policy-makers and practitioners websites of organisations such as sampling in the main community survey). out our own neighbourhood audits upon the recent ‘Let Glasgow Flourish’ expect regeneration to have an impact Her Majesty’s Inspectorate of Education, For benchmarking purposes, we also of environmental conditions in Historical context: report, taking the analysis of health and upon community health, in what ways Scottish Health Statistics, and Scottish selected three comparison areas from the the areas. its determinants down to the level of a and why? This work will inform our analysis Council for Voluntary Organisations; Glasgow conurbation where the audits Our aim is to understand the development neighbourhood (rather than much larger and interpretation of the study findings in fact-sheets, data sets were also conducted. These areas were of the city of Glasgow, particularly since localities) wherever possible. The monitoring due course. and specialist reports; the City Plan and neighbourhoods of mainly mid-market, the second world war, and to identify key will cover a wide range of issues such as local regeneration partnership plans; and owner occupied housing in Bishopbriggs, moments and significant trends in social, employment opportunities,education and area facility data-sets compiled by Laura Kings Park and . economic and physical conditions so that Developing a housing ecology training, the quality of environments, McKay of the MRC Social and Public Health the current period of change can be placed for the city: on the longer trajectory of urban access to services and amenities, and Sciences Unit at the University of Glasgow. Within each of the neighbourhoods, three In order to make best use of the data development. The current housing and transport links.The Let Glasgow Flourish randomly selected addresses were we shall be collecting in our monitoring regeneration plans for the city can also be report is available to download from selected and at each address a proforma of conditions across the city, we are We are grateful to two University of assessed against the major interventions www.gcph.co.uk was completed to record the nature and developing a housing taxonomy for Glasgow students with an interest in public of the past, in terms of scale and key quality of the immediate environment. In Glasgow which will describe the nature of health, Merlin McMillan and Rebecca emphases and objectives. Policy context: Ogilvie, for producing the baseline reports. addition, photographs were taken in each the housing residential environment in each direction from the selected location. We have been carrying out a review of of the city’s 700 statistical neighbourhoods. Separate proformas were completed to current policies at national and local level The housing taxonomy is based upon the All 12 study area baseline reports are record local amenities and shops. In total, which impact upon communities, health City Council’s Council Tax Register data- available at: www.gowellonline.com the neighbourhood audit collected over and its determinants in Glasgow. The aim base, and describes the type, age and 400 photographs and 100 completed is to identify important potential influences tenure of all dwellings in the city. Using this upon community health and wellbeing, As well as using secondary sources such proformas. By repeating this exercise at housing taxonomy, we hope to be able to as well as to consider the consistency and as data-sets and reports to describe our intervals in the future, we will be able to see if a community’s health is related to the compatibility of policies developed and study areas, we also undertook our own monitor the quality of local environments type of residential environment in which it implemented by particular agencies within on-site assessments. The GoWell independently of residents’ perceptions, lives, after taking account of the local level the city (such as Glasgow Housing Neighbourhood Audits assessed and more importantly compare the two. of deprivation. The housing taxonomy will Association), by Glasgow City Council, and neighbourhoods in three respects: be developed further in future and used to We are grateful to Victoria Kapke and Karen by the Scottish Executive and its agencies. monitor how the dwelling mix and Stewart who carried out the neighbourhood residential densities change across the city Aesthetics: audits on behalf of the GoWell team. as new developments and re-developments the quality of the built environment, Profile of Glasgow’s Housing 2006: take place in the next decade or so. natural environment and local amenities. Post-1945 tenements 24% This assessment included how intimidating Working Paper 6 describes the Pre-1919 tenements 21% We are grateful to Craig Binns of or friendly places were, how attractive, and neighbourhood audit methodology, Post-1945 houses 16% how well maintained. and is available to download from Glasgow City Council for assisting us in Post-1945 multi-storey flats 9% the development of the housing taxonomy. www.gowellonline.com Inter-war 4-in-a-block flats 8% Amenities: Inter-war houses 7% Working Paper 9 describes the policy the quantity of provision of different types Inter-war tenements 5% context of GHA as described in its of amenities within each area, with more Pre-1918 houses 4% business plan 2005/06, and is available in-depth assessments of the nearest local Post-1945 4-in-a-block 3% to download from www.gowellonline.com shopping centre. Post-1945 deck access flats 3% Other 1% Total 294,000 dwellings Progress and findings report 2006 07 08

Community survey

The single biggest activity the The survey was carried out between May The survey questionnaire contained GoWell team has been involved and July 2006. A total of 6,016 randomly six modules. Each of these is in over the past year has been the selected adults were interviewed in the The m described below, along with some survey, achieving an aggregate response ain s design and implementation of a a urvey f highlights of the findings. rate of 50 per cent. The number of people re ava indings survey of community health and ilable to interviewed ranged from 170 in Gorbals at ww downlo wellbeing across all the study Riverside to 1,100 in the Red Road, w.gow ad ellonlin areas. The questionnaire content Balornock and Barmulloch study area. e.com Households: was developed in consultation In most areas the achieved sample with the GoWell sponsors, other ranged from 400 to 700. The survey asked about household practitioners, and through a review composition and relationships, of local and national surveys. occupational status of all household members, and the religion, ethnicity Most of the GoWell survey and citizenship status of respondents. comprises questions taken or he dents in t adapted from other studies, of respon • Around a tenth of respondents were y a fifth as were A tenth of Nearl ation are with around 15% of the content from minority ethnic groups, with nearly respondents we ransform s re major t r refugee from mi seekers o being original to GoWell. a fifth of people in the major nority ethnic groups asylum transformation areas being asylum seekers or refugees.

urvey: ms of the s ross The ai onditions ac Housing: ariation in c assess the v differences ndents The survey collected information about escribe and to examine of respo 1. To d in particular on area. 13% areas, and f interventi ntended house size and type, housing tenure, the study four types o t they i etween our aid tha movement intentions, housing quality conditions b arks on s n the in ional benchm home i and dwelling satisfaction, housing ns with nat d to move e compariso be narrowe 2. To provid s the gap to t year. improvements, tenant consultation, o as to asses nex any issues, s and psycho-social benefits derived m on. h regenerati easure from the home. throug ch we can m against whi benchmark establish a • Half the respondents in the housing 3. To re. s in the futu nge improvement areas lived in the private change otential cha onents of p sector, whilst only a quarter did so in ferent comp tween policy measure dif chanisms be 4. To ss causal me the peripheral estates. we can asse tcomes. so that her social ou ealth and ot ts inputs and h le of residen • 80% of respondents were satisfied with from a samp 80% o the study ople in the of respon their home, with two-thirds describing their eve buy-in t to track pe dents were 5. To achi to enable us satisfied w home as ‘fine as it is’, rather than needing information ith their and provide home work to improve it. Satisfaction was lower nges occur. among families with children and among uture as cha f respondents from ethnic minority groups. unity t the comm o carried ou esearch wh nded and • 13% of respondents said that they l to BMG R tion, who fu are gratefu ing Associa intended to move home in the next year. We sgow Hous nks in and to Gla vey. Our tha survey t for the sur Although this is not a particularly high the contrac owden and managed , Maureen D figure, desired mobility could be higher Suzie Scott particular to than this. ymons. Elizabeth S ng s lower amo isfaction wa Sat h children families wit

Progress and findings report 2006 09 10

Community survey

Neighbourhoods Health and and communities: wellbeing: Respondents were asked many As well as collecting information questions about where they lived, on recent symptoms and long-term including rating the quality of the conditions, the survey measured local environment and services, general health and wellbeing, by as well as their perceptions of the means of a commonly used scale reputation of the area, sense of called the SF-12 which covers community, neighbourhood physical and mental health. problems and recent change. A small sub-section asked about the incidence of symptoms and • The vast majority of people (78%) were conditions among children. Details 44 satisfied with their neighbourhood as ...tho % rat e ugh less than a fif were also collected on a range of ed thei a place to live, though less than a fifth ople 78% wer th as ‘go r gener majority of pe 18% were ve health behaviours, including espondents rated od’ ove al heal (18%) were very satisfied. The vast rhood... ry satisfied 15% of r r the th their neighbou t good’ past ye satisfied with drinking, smoking, diet, exercise their health as ‘no ar… • Less than half of respondents (43%) and recreational drug use. agreed that living in their neighbourhood helped make them feel they are doing well • A minority of people in the survey (44%) in life. However, more people (64%) felt rated their general health as ‘good’ over this about their home itself, rather than Social networks: the past year, compared to 60% of the Education, about their area. Glasgow population and 68% of the On the basis that people’s health and Scottish population at the time of the wellbeing is maintained or improved 2001 census. employment by regular social contact, respondents were asked about their social contacts, • A large number of people (38%) said and income: available social support, and civic that they had recently accomplished The survey asked people about involvement. less than they would like as a result of their current or last job, their level an emotional problem. Indeed, one-in- and sources of income, and their four respondents (24%) had seen their • Most people (between two-thirds and educational qualifications. doctor over the past year about being three-quarters) had regular contact with In addition, respondents were asked anxious, depressed, or having a their relatives, friends and neighbours at nervous or emotional problem. about the affordability of household least weekly. Over a quarter of people that they bills and about their sources of credit. speak to relatives or friends on most days. eople said • Smoking rates were high at 43%, fifth of p frequent A sional or lls rising above 50% of adults in have occa mestic bi • Less than a quarter of households in • Most people (70% or more) had sources paying do some areas. This compares difficulty the survey lived on earnings or private of practical, financial and emotional to smoking rates of 30% for income, with half being wholly support available to them, though a Scotland and 35% for dependent on state benefits. quarter of respondents either did not have Glasgow as a whole. In the anyone or would not call on anyone for Mo GoWell sample, two in five • Overall, around a fifth of people had st people had regula advice and support in a crisis, and 30% r smokers had no intention occasional or frequent difficulty paying contact wit were in a similar position with regard to h their relatives id not of ever giving up, and only domestic bills such as rent/mortgage s either d financial help if required. spondent one and fuel. This rises above 30 or 40 % rter of re ll on any 10% had plans to quit A qua uld not ca one or wo crisis within six months. in some locations. have any port in a e and sup for advic

Smok ing rates w r ere high at ising above 43%, 50% of adu s lts in ome areas. Progress and findings report 2006 11 12 Governance, participation Evaluating and empowerment wider actions

The idea that communities should Social housing management Area regeneration: The GoWell programme includes The main work to date has involved MRC Social and Public Health Sciences be involved in processes of change and ownership: Plans for the redevelopment of the a component for carrying out contributing to an evaluation of the Unit, who are collaborating on the project. Community Janitors Programme, which Funding for the data collection has been within their areas is now central to Many communities in Glasgow are now major transformation areas were under nested studies of single-purpose is a combined training and employment provided by the Glasgow Centre for housing policy, regeneration policy managing their social housing on behalf development during 2006. We have been interventions in particular areas. and environmental improvement scheme. Population Health. and health strategies. This is held of Glasgow Housing Association through conducting interviews and discussions with Over the past year, we have been Focus groups and in-depth interviews have recently created Local Housing the consultants and community advisory to be good for the sustainability working with the Glasgow Housing been conducted with all the Local Housing Organisations (LHOs). In due course, these groups involved in three of our study areas: Work led by Dr. Anne Scoular involves of physical improvements, for Association (GHA) Regeneration Organisations involved in Phase 1 of the LHOs will have the option to take over the Red Road, Shawbridge and Sighthill. developing an evaluation of the Youth identifying the best ways to Team with a view to contributing programme, and these preliminary ownership as well as the management of We are interested to find out whether Crime Diversionary Programme of address social issues, and for to the evaluation of some of their qualitative data suggest that the their housing stock, either singly or in the proposals have been influenced by interventions, supported by GHA and giving people a sense of ‘Wider Action’ programmes. programme has been very successful. combination with other housing the views of the community, and/or whether provided through LHOs. A proposal for There will also be a tenant survey to assess integration and control as a organisations. Our work in this area has the community feel that they have had an this evaluation is being considered for resident perceptions of change, and further platform for enhanced wellbeing. two components. First, we conducted adequate say in what is going to happen. funding by GHA. in-depth interviews with tenants, trainees During the past year, we have been interviews with a range of policy-makers and other LHOs. This ongoing evaluation involved in studying community and practitioners about the role of Community planning: also involves environmental audits of the A significant component of the wider involvement and empowerment community empowerment in the process action is work to tackle financial inclusion. As in other local authorities in Scotland, neighbourhoods covered by the in three areas of governance: of housing stock transfer. Second, we have We have suggested a methodology for the Glasgow is developing its model of programme, both before and after any been conducting group discussions with evaluation of the ‘Scotcash’ initiative, which community planning across the city, to environmental improvements take place. the boards of nine LHOs to explore the offers affordable loans to Glaswegians on deliver better and more co-ordinated public The first wave of audits has been gains in influence that they have low incomes. As part of this work we aim to services to local people. During the past completed and is being analysed. experienced so far in this process and carry out in-depth interviews with a sample year, we have been looking at how two of the benefits this has brought to their of recipients of loans in the second half the local partnerships have developed their communities. We have also been interested We are also collaborating with the GHA of 2007. to find out whether the boards want to approaches to community engagement, team to develop an objective tool for proceed to full ownership of the housing, within the framework of a city-wide model: auditing the quality of Play Areas, which in what ways, and for what reasons. the and Western Glasgow North can then be used by LHOs and others. We are grateful to members of GHA’s These LHO discussions will be repeated in East Community Planning Partnership (CPP) The tool will be used in a pilot study Regeneration Team for working with us the future as the process of second stage covers the Red Road and Sighthill study evaluating the 2006/07 GHA Play Area to provide opportunities and develop transfer unfolds. area; and the Drumchapel / and Improvement Programme, developed by methodologies for these evaluations. Garscadden / CPP covers Chloe Hughes and Prof Sally Macintyre at Our thanks in particular to Helen Jackson Drumchapel and the multi-storey flats at and Heather Voisey. our study areas in Scotstoun. The former, Springburn and Western Glasgow North East CPP is the pilot for a new Neighbourhood Management Model in Glasgow.

In our studies of governance and community involvement, we wish to see whether there are outcomes from these processes at four levels, in terms of: the responsiveness of organisations; community development; influence over neighbourhood environmental improvements; and individual wellbeing gains such as self-esteem and social integration.

Working Paper 5 describes the research methods to be used in this study. Working Paper 7 reviews the background literature that relates to this study. Both papers are available to download from www.gowellonline.com Progress and findings report 2006 13 14 Communications and involvement Forward look

The purpose of the communications Professional newsletter Engagement with communities and For 2007, the GoWell team’s Study areas: Wider Action evaluations: and involvement component of GoWell Update is an e-newsletter aimed at their representative organisations priorities are to do the following: Continue our work to establish the Proceed with the development of our GoWell is to establish mechanisms keeping policy and practice professionals Since the GoWell launch in February 2006, baseline conditions in our study areas. nested studies, including conducting that will ensure the GoWell findings informed of progress and developments members of the GoWell team have Data analysis: This will involve the following activities: a residents’ survey for the community are shared with participants and in the programme. It will be produced attended numerous community based using secondary data to establish trends janitors’ evaluation and commencing Continue the detailed analysis of the their communities as well with bi-annually and provides more technical housing organisations, community planning in conditions in our study areas prior to the empirical work on the evaluations detail on the research components of the partnership board, voluntary organisations Wave 1 community survey data, linking intervention, and in particular analysing of the youth diversionary and financial policy and practice professionals. these data to the research objectives of In short, we want to ensure that all programme than the community newsletter. and area committee briefing sessions. variables from the Scottish Index of Multiple inclusion programmes. The first edition of GoWell Update was These briefing sessions developed a lot of GoWell. The analysis will explore the Deprivation 2004 & 2006; completing a full those with an interest in GoWell are produced and electronically disseminated domains of housing, regeneration, interest and support for GoWell. Further analysis of our neighbourhood audit 2006 Sub-group studies: given the opportunity to participate in February. briefing sessions will be held in 2007 so community outcomes, governance and data; and developing a methodology for in a meaningful way. To do this we that we can feed back findings and health, and will provide insights into the measuring the reputation and status of the Consider how we might set up special have developed the following relationships between these domains studies of particular groups within our The GoWell website progress to these key community study areas. important communication and stakeholders. and the effects of the changes that have study communities, in particular studies involvement tools: To ensure that participants, their already taken place. of young people, and of asylum seekers communities, and policy and practice Governance, participation and refugees, who are well represented professionals are kept fully informed of all The GoWell leaflets and posters and empowerment: Community survey: within the community survey, but whose GoWell community newsletters GoWell progress and developments, we To inform local people that their community Produce a report on community experience of social integration deserves Develop the survey instrument in preparation The aim of the GoWell community have created a study website. The website was to be part of the GoWell programme, attitudes to social housing management more thorough investigation through for the Wave 2 survey of our study areas in newsletter is to provide participants and has been designed to incorporate an we developed and engaged in an intensive and ownership, and the role of community qualitative research. 2008. This will involve not only repeating their communities with general information information site for participants and mail-out of general awareness raising empowerment within these processes. questions asked in Wave 1 in order to about the programme and feedback on members of the public, alongside a site posters and information leaflets to libraries, Continue to investigate how communities monitor change in community composition Economic evaluation: what we have found about their area and for professionals. The site contains links to community centres, health centres, and are engaged in regeneration preparations and area conditions, but also adding in Glasgow as a whole. Two edditions have the latest GoWell news, findings, events, other community organisations used by local and community planning. Consider an Proceed with the development of a new questions to investigate people’s been published to date. We currently summary information, information about the people. The short introductory leaflet is approach to the assessment of individual framework that will enable us to establish the experience of the regeneration process. produce an individual newsletter for each study areas, and contact details. General available in Urdu, French, Arabic, Kurdish and collective benefits from community cost-effectiveness of the various initiatives in We also want to link these experiences to of the 12 study areas. This was done in information leaflets, working papers, and and Chinese and can be downloaded from ownership of housing, comparing longer the GoWell programme. The key issues for people’s sense of control, self-esteem and response to consultations with local people information about future events are also the GoWell website, (www.gowellonline.com). established registered social landlords the economic evaluation are the definition optimism about their futures. We may also who felt that the newsletter needed a local available to download. Over the next year with newer local housing organisations. and measurement of the outcomes of wish to supplement the community survey identity if people were to get to know and we will be developing individual pages for interest, and the identification and collection Communication and involvement are vital with additional data collection on particular understand the importance of GoWell for each of the study areas. These pages will of resource and financial data. to the success of GoWell, and as such we topics, for example the nature and level of their families and communities. More than contain community specific information and have tried to provide a variety of ways for social interaction within communities. 28,000 copies of each edition the findings. If you would like to find out more participants, communities and policy and These and other developments in the newsletter are distributed to households please visit: www.gowellonline.com practice professionals to be engaged and GoWell programme will be discussed with in the GoWell study areas, community informed, and to contribute to the Tracking study: the GoWell Steering Group and partners facilities, and local health, housing and programme. Develop our methodologies for the tracking and stakeholders in Glasgow and Scotland. voluntary organisations. study of those respondents who move house after Wave 1. We shall review other Details of the programme’s studies that have adopted tracking communication and involvement methods and also examine locally available activities can be obtained from sources of information about people’s the GoWell communication and whereabouts and movements. dissemination strategies, which are available to download from Ecological monitoring: the GoWell website www.gowellonoline.com Link our housing taxonomy information to a range of health and associated social information at data-zone level in order to examine the relationship between residential conditions and health status across the city. This will help us determine whether or not there is a housing ecology at work within the city. Progress and findings report 2006 15 16 Presentations and accounts

Presentations The GoWell team Over the past year, members of the May November GoWell team have been presenting • GoWell briefing presentation – • What are psychosocial interventions About the GoWell team: on the various components of the Central Area Committee, South West and how might they affect health? programme to various local, national, Area Committee, Drumchapel and West European Public Health Association and international audiences. Area Committee, and Compass Local Annual Conference – Austria. Housing Organisation – Glasgow. • GoWell – Employers in Voluntary February • GoWell – Scottish Urban Regeneration Housing Annual Conference Forum – Stirling. – . • The GoWell launch event – Glasgow. • What do we mean by successful • GoWell briefing presentation – June regeneration? An Agenda for Clydeside Tenant Partnership – Glasgow. Regeneration in Scotland: Making it • GoWell RSL briefing seminar – Glasgow. • Designing the GoWell programme – Evidence Based Policy and Practice Work for Communities – Glasgow. Annual Conference 2006 – Edinburgh. • GoWell briefing presentation – March South East Area Committee – Glasgow. • GoWell briefing presentation – Keystone July • Can housing led regeneration improve Tenant Managed Homes Ltd – Glasgow. • GoWell Glasgow community health the health of populations? – Annual Scottish Public Health Conference – April and wellbeing research and learning Professor Phil Hanlon, Professor Ade Kearns, Professor Mark Petticrew, Dr Carol Tannahill, programme – investigation of Peebles. • GoWell briefing presentation – GoWell Principal Investigator, GoWell Principal Investigator, GoWell Principal Investigator. GoWell Principal Investigator, neighbourhood change – European New Shaws Housing Organisation Ltd the University of Glasgow. the University of Glasgow. Mark is Associate Director of the Glasgow Centre for Network for Housing Research Annual December and Local Housing Phil is Professor of Public Health Ade is Professor of Urban the Medical Research Council Population Health. Carol is Conference – Slovenia. • Initial findings from the GoWell health at the University of Glasgow. Studies at the University of Social and Public Health Director of the Glasgow Centre Organisation – Glasgow. and wellbeing study – GHA Sustainability He has held roles in adult Glasgow. He has held roles Sciences Unit, based at the for Population Health. She has October and Asset Management Event – Glasgow. medicine and general practice as a housing analyst and University of Glasgow. He has held roles as Director of Health • Investigating neighbourhood change • GoWell – Glasgow Centre for Population and as Director of Health Research Fellow. Ade was held roles at the NHS Centre Promotion at Greater Glasgow in Glasgow: Designing the GoWell Health management board – Glasgow. Promotion with Greater Glasgow Co-Director of the ESRC Centre for Reviews and Dissemination Health Board and as a senior programme – Dept. Urban Studies – Health Board. He has also for Neighbourhood Research at the University of York, at the adviser in health development University of Glasgow. undertaken a secondment to which conducted policy-related Office of Population Censuses in the Public Health Institute of • Working towards a healthier future for establish the Public Health research and research reviews and Surveys in London, and at Scotland. Carol also has acted Glasgow – International Conference on Institute of Scotland. relevant to processes of the London School of Hygiene as a Consultant/Temporary Urban Health – Amsterdam. neighbourhood change, and Tropical Medicine. Adviser to the World Health sustainable communities Organisation Centre for and community cohesion. Urban Health

GoWell core programme team:

Sheila Beck is a public health advisor with Dr Matt Egan is a research associate at Rebecca Lenagh-Snow is the programme GoWell accounts NHS Health Scotland. She works part-time the Medical Research Council Social and administrator for GoWell. She works part- on the ecological monitoring component Public Health Sciences Unit in Glasgow. time providing administrative support to of the GoWell programme. He works full-time on the community health the GoWell team. Contributions to end March 07 Expenditure to end January 07 and wellbeing survey component of the Amount Amount Dr Alison Burlison is a senior information GoWell programme. Dr Phil Mason is a statistician in the analyst with the Information Services Department of Urban Studies at the NHS Health Scotland £79,500 Academic and research staff/services – £91,653 of NHS Scotland. She works part-time Dr Elisabeth Fenwick is a health University of Glasgow. He works full-time Communities Scotland £120,950 University of Glasgow providing information analysis skills on economist in Public Health and Health providing statistical analysis skills to the NHS Greater Glasgow & Clyde £80,000 Academic and research staff/services – £76,809 the ecological monitoring component Policy at the University of Glasgow and at GoWell programme. Medical Research Council, Social and Public Health Glasgow Centre for Population Health £138,731 of the GoWell programme. the Medical Research Council Social & Sciences Unit, University of Glasgow Public Health Sciences Unit in Glasgow. Hilary Thomson is a senior scientific officer Total £ 419,181 Core staffing £43,746 Yvonne Christley is the communications She works part-time on the economic at the Medical Research Council Social Communications, events and outputs £20,384 manager for the GoWell programme. evaluation component of the GoWell & Public Health Sciences Unit in Glasgow. She works full time on the communications programme. She works part-time on the neighbourhood Running costs & supply staff £13,516 and involvement component of the audit component of the GoWell programme. Total £246,108 GoWell programme. Louise Lawson is a research fellow in the Department of Urban Studies at the David Walsh is a public health programme Fiona Crawford is a public health University of Glasgow. She works full-time manager with the Glasgow Centre for programme manager with the Glasgow on the governance, empowerment and Population Health. She works part-time on Centre for Population Health. She works participation component of the GoWell the ecological monitoring component of the In addition, the Glasgow Housing Association (GHA) committed funding of £100,000 per year towards the community survey part-time on the ecological monitoring programme. GoWell programme. element of GoWell. The survey contract is managed directly by GHA so this funding does not come into the GoWell account. component of the GoWell programme.