Law Centres meet to define the movement’s future

Justice leaders set out vision for legal help in the EU

Law Centres Federation Making the difference Annual Report 2009|10 Who we are and what we do

Law Centres meet to define the movement’s future Who we are and what we do 1 The Law Centres Federation Law Centres are staffed by teams of LCF makes the difference 2 (LCF) represents a national expert lawyers who can identify the most effective way to tackle people’s problems Law Centres make the difference 3 network of over 50 Law Centres. – from raising awareness about legal rights, We developed independent, 4 Law Centres are the UK’s oldest to providing free specialist legal advice and effective and sustainable free, expert, community-run representation, to taking cases all the way Law Centres legal services providers, to the highest courts. We strengthened the national 8 operating for over 40 years. LCF supports, develops and champions network of Law Centres the Law Centres. It represents Law Centres We helped to build a fairer 10 Law Centres are not-for-profit legal to government and in other forums. UK society practices which defend the legal rights It champions the model for of vulnerable people, helping them to stay delivering legal services. And it supports We demonstrated the value 12 in their homes, look after their families and Law Centres to be effective and sustainable of Law Centres get into education and employment. Law organisations. We shaped legal services 14 Centres are embedded in their communities for vulnerable people and directly accountable to committees Financial Statements 16 of local people. LCF Executive Committee 20 “ Law Centres provide invaluable expert In the last year, and staff legal assistance to the poorest and most Law Centres helped Our supporters 21 vulnerable in the UK.” 120,000 vulnerable Lord Phillips, President of the UK Supreme Court people to tackle problems such as eviction, unfair dismissal and discrimination.

Law Centres Federation Annual Report 2009|10 1 Who we are and what we do

Law Centres meet to define the movement’s future Who we are and what we do 1 The Law Centres Federation Law Centres are staffed by teams of LCF makes the difference 2 (LCF) represents a national expert lawyers who can identify the most effective way to tackle people’s problems Law Centres make the difference 3 network of over 50 Law Centres. – from raising awareness about legal rights, We developed independent, 4 Law Centres are the UK’s oldest to providing free specialist legal advice and effective and sustainable free, expert, community-run representation, to taking cases all the way Law Centres legal services providers, to the highest courts. We strengthened the national 8 operating for over 40 years. LCF supports, develops and champions network of Law Centres the Law Centres. It represents Law Centres We helped to build a fairer 10 Law Centres are not-for-profit legal to government and in other forums. UK society practices which defend the legal rights It champions the Law Centre model for of vulnerable people, helping them to stay delivering legal services. And it supports We demonstrated the value 12 in their homes, look after their families and Law Centres to be effective and sustainable of Law Centres get into education and employment. Law organisations. We shaped legal services 14 Centres are embedded in their communities for vulnerable people and directly accountable to committees Financial Statements 16 of local people. LCF Executive Committee 20 “ Law Centres provide invaluable expert In the last year, and staff legal assistance to the poorest and most Law Centres helped Our supporters 21 vulnerable in the UK.” 120,000 vulnerable Lord Phillips, President of the UK Supreme Court people to tackle problems such as eviction, unfair dismissal and discrimination.

Law Centres Federation Annual Report 2009|10 1 LCF makes Law Centres make the difference the difference Chair and Director’s report Nick Woolf, LCF Chair Julie Bishop, LCF Director

40 years ago, the UK’s first Law Key achievements I escaped domestic slavery Centre opened its doors in North • Considerable resources were devoted to assisting Law Centres to tender for new Patience was kept as a domestic slave Kensington. Its aim was simple contracts. Law Centres increased in after her employer confiscated yet revolutionary: to provide their contracts by over 30 per cent. her passport, physically attacked her and a first class legal service to • In the run-up to the general election stopped her from leaving the house. She had to work 16 hours a day, seven days in May, LCF raised awareness of the poor and vulnerable people. a week and, in three years, was paid no needs of Law Centres’ communities more than a few hundred pounds. North North Kensington’s founders understood and the principles which should shape Kensington Law Centre helped her Mike volunteers at the the future of legal aid. that the protection of the law is an to gain compensation at the employment Law Centre which helped him • Since the election, LCF has been engaging illusion unless quality legal advice and tribunal. She is now getting on with her representation are available to those who with the new policy environment, meeting life and working with the Law Centre The Law Centre saved my life cannot afford to pay for it. The aim of LCF key members of the new government to campaign for an end to domestic In 2009, Mike lost everything. The is to ensure that their vision endures so and repositioning Law Centres to enable slavery in the UK. haulage company he worked for went that Law Centres are able to serve their them to respond to the increasing demand bust and the lorry he lived in was communities for the next 40 years. In for their services. repossessed. Left with no home, no job “ If I had not contacted you and no hope, he planned to kill himself. order to achieve this, LCF identified four We thank LCF staff, the Executive After ten days on the streets, he was strategic goals: Committee, Law Centre staff, volunteers I would have lost my home. put in touch with Law Centre. 1 to develop the independence, and management committees for their effectiveness and sustainability I was thinking there was He had just 17p to his name. The Law tireless work. We thank all those who Centre solicitor got him housed and of Law Centres support and work with us. The year ahead nothing I could do to save it. 2 to strengthen the national network arranged a grant to furnish his new place. will be a challenging one. We invite Thank you for your help.” As a result, Mike started to feel more 3 to demonstrate the value of Law Centres you to work with us to ensure that our positive and volunteered to help out at 4 to shape the future of legal services for Client, Law Centre communities will continue to be served the Law Centre as a receptionist and vulnerable people. and that justice can be done. handyman. Soon, he was applying for Nick Woolf, LCF Chair jobs. He says the Law Centre saved his life. Julie Bishop, LCF Director

2 Law Centres Federation Annual Report 2009|10 Law Centres Federation Annual Report 2009|10 3 LCF makes Law Centres make the difference the difference Chair and Director’s report Nick Woolf, LCF Chair Julie Bishop, LCF Director

40 years ago, the UK’s first Law Key achievements I escaped domestic slavery Centre opened its doors in North • Considerable resources were devoted to assisting Law Centres to tender for new Patience was kept as a domestic slave Kensington. Its aim was simple legal aid contracts. Law Centres increased in London after her employer confiscated yet revolutionary: to provide their contracts by over 30 per cent. her passport, physically attacked her and a first class legal service to • In the run-up to the general election stopped her from leaving the house. She had to work 16 hours a day, seven days in May, LCF raised awareness of the poor and vulnerable people. a week and, in three years, was paid no needs of Law Centres’ communities more than a few hundred pounds. North North Kensington’s founders understood and the principles which should shape Kensington Law Centre helped her Mike volunteers at the the future of legal aid. that the protection of the law is an to gain compensation at the employment Law Centre which helped him • Since the election, LCF has been engaging illusion unless quality legal advice and tribunal. She is now getting on with her representation are available to those who with the new policy environment, meeting life and working with the Law Centre The Law Centre saved my life cannot afford to pay for it. The aim of LCF key members of the new government to campaign for an end to domestic In 2009, Mike lost everything. The is to ensure that their vision endures so and repositioning Law Centres to enable slavery in the UK. haulage company he worked for went that Law Centres are able to serve their them to respond to the increasing demand bust and the lorry he lived in was communities for the next 40 years. In for their services. repossessed. Left with no home, no job “ If I had not contacted you and no hope, he planned to kill himself. order to achieve this, LCF identified four We thank LCF staff, the Executive After ten days on the streets, he was strategic goals: Committee, Law Centre staff, volunteers I would have lost my home. put in touch with Cumbria Law Centre. 1 to develop the independence, and management committees for their effectiveness and sustainability I was thinking there was He had just 17p to his name. The Law tireless work. We thank all those who Centre solicitor got him housed and of Law Centres support and work with us. The year ahead nothing I could do to save it. 2 to strengthen the national network arranged a grant to furnish his new place. will be a challenging one. We invite Thank you for your help.” As a result, Mike started to feel more 3 to demonstrate the value of Law Centres you to work with us to ensure that our positive and volunteered to help out at 4 to shape the future of legal services for Client, Sheffield Law Centre communities will continue to be served the Law Centre as a receptionist and vulnerable people. and that justice can be done. handyman. Soon, he was applying for Nick Woolf, LCF Chair jobs. He says the Law Centre saved his life. Julie Bishop, LCF Director

2 Law Centres Federation Annual Report 2009|10 Law Centres Federation Annual Report 2009|10 3 We developed independent, effective and sustainable

With the Law Centre’s help, they Law Centres put pressure on the council to help Maureen’s story them clean up the area Maureen lived on an estate in Maureen’s community spirit prompted London,where there were a series the Law Centre to suggest that of arson attacks she become a lawyer herself, and so she did.

The local council did nothing. So Maureen and the other residents went to Brent Community Law Centre

LCF’s Development and about running costs and salaries, purchase Consultancy and development support • Representation at all levels of government Support Team started the year of equipment, expansion of service delivery, to individual Law Centres and other decision-making bodies. mergers, restructuring and redundancy. • Support in writing bid proposals for pilot • Financial modelling. determined to ensure that projects including the many and varied • Performance management, for example, The Development and Support Team is Law Centres were best placed initiatives for young people and the on matching project targets to individual dedicated and experienced. It works with to maintain their sustainability. Asylum Appellate Project at Devon targets and income targets. This is Law Centres to ensure consistency of Law Centre. unique consultancy that is not readily information and sharing of knowledge. We wanted to make sure that Law Centres • Support and advice with Quality available elsewhere. A good example of the difference the could continue to offer expertise and support Mark applications. • Support to improve governance. Team makes is their work supporting Law to local communities as they have done • Support to each Law Centre during • Working with partners in law firms Centres in adapting to the Legal Services over the past 40 years. It is well recorded the Legal Services Commission to provide training and expertise in Commission’s Fixed Fee regime and that Law Centres assist those groups that tendering process. various areas of workforce development. subsequent tendering of legal aid contracts. are particularly hard to reach and that • Facilitation of meetings between successive governments both national and The Team had a key role and was best organisations, for example, the London local have failed to reach this section of placed to give voice to Law Centres’ interests Councils Mentoring project in which society through mainstream provision. and concerns in meetings with the Legal senior managers of Law Centres and Services Commission and to offer regular other advice agencies meet to share ideas. Law Centres’ sustainability relies mainly updates, template documents, briefings on two different areas of funding: Legal and training throughout the process. Services Commission contracts for the “ Can I add my thanks to others for the provision of legal aid and Local Authority The final outcome of the tendering process fantastic support that LCF has given funding ensuring legal advice is available is still unknown however we are aware that to local communities. These two core areas overall Law Centres have been successful in us in this tender process – it would have of funding are supplemented by charitable securing an increased number of contracts. been much more harrowing without the trust funding, funding for equalities and Despite this, we are concerned about some human rights work, and donations. Requests outcomes, and the loss of local community help that we have had.” for funding advice from Law Centres have relationships and the erosion of a quality Law Centre Manager increased significantly (upwards of 50 per service which puts the client at its heart. cent) in the past year and include enquiries

4 Law Centres Federation Annual Report 2009|10 Law Centres Federation Annual Report 2009|10 5 We developed independent, effective and sustainable

With the Law Centre’s help, they Law Centres put pressure on the council to help Maureen’s story them clean up the area Maureen lived on an estate in Maureen’s community spirit prompted London,where there were a series the Law Centre to suggest that of arson attacks she become a lawyer herself, and so she did.

The local council did nothing. So Maureen and the other residents went to Brent Community Law Centre

LCF’s Development and about running costs and salaries, purchase Consultancy and development support • Representation at all levels of government Support Team started the year of equipment, expansion of service delivery, to individual Law Centres and other decision-making bodies. mergers, restructuring and redundancy. • Support in writing bid proposals for pilot • Financial modelling. determined to ensure that projects including the many and varied • Performance management, for example, The Development and Support Team is Law Centres were best placed initiatives for young people and the on matching project targets to individual dedicated and experienced. It works with to maintain their sustainability. Asylum Appellate Project at Devon targets and income targets. This is Law Centres to ensure consistency of Law Centre. unique consultancy that is not readily information and sharing of knowledge. We wanted to make sure that Law Centres • Support and advice with Quality available elsewhere. A good example of the difference the could continue to offer expertise and support Mark applications. • Support to improve governance. Team makes is their work supporting Law to local communities as they have done • Support to each Law Centre during • Working with partners in law firms Centres in adapting to the Legal Services over the past 40 years. It is well recorded the Legal Services Commission to provide training and expertise in Commission’s Fixed Fee regime and that Law Centres assist those groups that tendering process. various areas of workforce development. subsequent tendering of legal aid contracts. are particularly hard to reach and that • Facilitation of meetings between successive governments both national and The Team had a key role and was best organisations, for example, the London local have failed to reach this section of placed to give voice to Law Centres’ interests Councils Mentoring project in which society through mainstream provision. and concerns in meetings with the Legal senior managers of Law Centres and Services Commission and to offer regular other advice agencies meet to share ideas. Law Centres’ sustainability relies mainly updates, template documents, briefings on two different areas of funding: Legal and training throughout the process. Services Commission contracts for the “ Can I add my thanks to others for the provision of legal aid and Local Authority The final outcome of the tendering process fantastic support that LCF has given funding ensuring legal advice is available is still unknown however we are aware that to local communities. These two core areas overall Law Centres have been successful in us in this tender process – it would have of funding are supplemented by charitable securing an increased number of contracts. been much more harrowing without the trust funding, funding for equalities and Despite this, we are concerned about some human rights work, and donations. Requests outcomes, and the loss of local community help that we have had.” for funding advice from Law Centres have relationships and the erosion of a quality Law Centre Manager increased significantly (upwards of 50 per service which puts the client at its heart. cent) in the past year and include enquiries

4 Law Centres Federation Annual Report 2009|10 Law Centres Federation Annual Report 2009|10 5 “ Thanks LCF. You’ve been brilliant, incredibly patient and unbelievable in terms of your response times whenever I’ve had a problem or just panicked.” London Admin and Finance Law Centre Manager Group Meeting

Partnerships for Young People’s Project Key achievements sustainable Law Centres London Councils Employment LCF’s Young People’s Project continues to • Law Centres are not only committed Working Together for Advice – in Tribunal Representation Project go from strength to strength. The London- to supporting young people with legal partnership with AdviceUK, Citizens Providing pan-London employment legal wide homelessness and education advice advice – they are also offering young Advice, Age UK, Youth Access and the advice and representation. Last year 13 projects are now embedded in their Law people life-changing opportunities. Advice Services Alliance (ASA), LCF Law Centres dealt with over 900 cases. Centres, supporting over 2000 young Streetwise Community Law Centre has participated in eight workstreams to Case study people each year. employed an administrator and a encourage collaboration across the advice casework support worker as young Tower Hamlets Law Centre helped Housing caseworkers have been working sector. Resources and toolkits are available apprentices. Tower Hamlets Law Centre a man get his job back after he was fired hard together with support from the Public on ASA’s website. www.asauk.org.uk/wtfa is employing local young unemployed for making a minor mistake. The man Law Project to take a strategic approach people to work in reception and support London Councils Policy and Voice – worked for a large retail chain. He had to young people’s homelessness. The been in his job for eight years. One day, administration. The three current young in partnership with AdviceUK London, Project is co-ordinating complaints he was accused of making a mistake on people have hit the ground running providing representation on behalf of to the Local Government Ombudsman. the till which cost his employer a very and are making a valuable contribution London Law Centres to local and national small amount of money. City Bridge Trust funding has been to the Law Centre. government and other decision makers. His employer treated this as an issue replaced by funding from the John • and Law Centre London Councils 2nd Tier – providing of gross misconduct and, following an Ellerman Foundation, the London Legal is running a new groundbreaking project one-to-one support on capacity building investigation and a disciplinary meeting, Support Trust, the Access to Justice for young asylum seekers refused legal aid. and assistance on monitoring systems dismissed him without notice. Foundation and Allen & Overy. This will • Harrow Law Centre has established using ICT. The man felt he had been treated allow the Project to continue and to expand a young people’s steering group. unfairly and went to Tower Hamlets Law outside London – many Law Centres are • Streetlegal, based at Law Centre, Big Lottery Fund BASIS Project – providing Centre hoping for help to get his job back. eager to respond to the increasing demand has received Children in Need funding training and one-to-one developmental The Law Centre advised him of his right from young people for support with social to expand its service in north London, advice and support to Law Centres’ trustees to claim unfair dismissal and wrongful welfare problems and involvement in our and is recruiting for another post. and management committees. This included dismissal and agreed to represent him. As services. Nabarro law firm gives • JustRights Campaign. We continue the design and production of a trustee a result, the man was reinstated in his job administrative support to caseworkers. to campaign for young people’s access to manual for Law Centres. and compensated for lost earnings. He is Freshfields Bruckhaus Deringer LLP justice with Youth Access, Howard League back at work and getting on with his life. supports our campaigns and policy work. and Children’s Rights Alliance for .

6 Law Centres Federation Annual Report 2009|10 Law Centres Federation Annual Report 2009|10 7 “ Thanks LCF. You’ve been brilliant, incredibly patient and unbelievable in terms of your response times whenever I’ve had a problem or just panicked.” London Admin and Finance Law Centre Manager Group Meeting

Partnerships for Young People’s Project Key achievements sustainable Law Centres London Councils Employment LCF’s Young People’s Project continues to • Law Centres are not only committed Working Together for Advice – in Tribunal Representation Project go from strength to strength. The London- to supporting young people with legal partnership with AdviceUK, Citizens Providing pan-London employment legal wide homelessness and education advice advice – they are also offering young Advice, Age UK, Youth Access and the advice and representation. Last year 13 projects are now embedded in their Law people life-changing opportunities. Advice Services Alliance (ASA), LCF Law Centres dealt with over 900 cases. Centres, supporting over 2000 young Streetwise Community Law Centre has participated in eight workstreams to Case study people each year. employed an administrator and a encourage collaboration across the advice casework support worker as young Tower Hamlets Law Centre helped Housing caseworkers have been working sector. Resources and toolkits are available apprentices. Tower Hamlets Law Centre a man get his job back after he was fired hard together with support from the Public on ASA’s website. www.asauk.org.uk/wtfa is employing local young unemployed for making a minor mistake. The man Law Project to take a strategic approach people to work in reception and support London Councils Policy and Voice – worked for a large retail chain. He had to young people’s homelessness. The been in his job for eight years. One day, administration. The three current young in partnership with AdviceUK London, Project is co-ordinating complaints he was accused of making a mistake on people have hit the ground running providing representation on behalf of to the Local Government Ombudsman. the till which cost his employer a very and are making a valuable contribution London Law Centres to local and national small amount of money. City Bridge Trust funding has been to the Law Centre. government and other decision makers. His employer treated this as an issue replaced by funding from the John • Hammersmith and Fulham Law Centre London Councils 2nd Tier – providing of gross misconduct and, following an Ellerman Foundation, the London Legal is running a new groundbreaking project one-to-one support on capacity building investigation and a disciplinary meeting, Support Trust, the Access to Justice for young asylum seekers refused legal aid. and assistance on monitoring systems dismissed him without notice. Foundation and Allen & Overy. This will • Harrow Law Centre has established using ICT. The man felt he had been treated allow the Project to continue and to expand a young people’s steering group. unfairly and went to Tower Hamlets Law outside London – many Law Centres are • Streetlegal, based at Islington Law Centre, Big Lottery Fund BASIS Project – providing Centre hoping for help to get his job back. eager to respond to the increasing demand has received Children in Need funding training and one-to-one developmental The Law Centre advised him of his right from young people for support with social to expand its service in north London, advice and support to Law Centres’ trustees to claim unfair dismissal and wrongful welfare problems and involvement in our and is recruiting for another post. and management committees. This included dismissal and agreed to represent him. As services. Nabarro law firm gives • JustRights Campaign. We continue the design and production of a trustee a result, the man was reinstated in his job administrative support to caseworkers. to campaign for young people’s access to manual for Law Centres. and compensated for lost earnings. He is Freshfields Bruckhaus Deringer LLP justice with Youth Access, Howard League back at work and getting on with his life. supports our campaigns and policy work. and Children’s Rights Alliance for England.

6 Law Centres Federation Annual Report 2009|10 Law Centres Federation Annual Report 2009|10 7 We strengthened the national network of Fortunately they heard about Chesterfield Law Centre, which was Law Centres Sandra and able to persuade the Home Office to Sandra and Robert met on the web and change their decision Robert’s Story hit it off. Sandra is American, while Robert is British and is quadriplegic When Robert’s carer died, Sandra decided to look after him, but the Home Office refused to extend her visa The Law Centre also helped to get Robert and Sandra permission to marry. They are now happily married and getting on with their lives.

One of LCF’s most important We researched and organised training Financial management Building capacity specific to public functions is to enable Law to look at developing advice for a particular We advised on financial modelling procurement by drawing in expertise client group, for example and and management, particularly to LCF has a long established relationship Centres to share their Law Centre’s network developing advice ‘new’ managers that have come from with big law firms. This has proved knowledge and expertise. for young people. another sector. LCF has expertise that invaluable over the past year because we is not readily available due to the complex have been able to draw on their expertise Development Consultants play a key Service development nature of legal aid work. In addition, and insight into competitive tendering. role in facilitating and encouraging this We assisted in commissioning and our consultants are able to draw For example, Allen & Overy has provided exchange. The co-ordinated and dedicated procurement of services including on other Law Centres’ knowledge. numerous pieces of advice on procurement, resource that capacity-building and interpretation of tender matters, commissioning, how to approach a project, We provided expertise on new developmental support brings is highlighted representation at high level so that Law and re-structure advice. We then use this environments of commissioning, drawn through our achievements below. Centres get accurate information, and learning in other situations. from knowledge and experience gained training. Bringing Law Centres together in earlier commissioning rounds. Networks and to train enables cross-fertilisation of partnership working ideas that would not happen without the We related the experience of different We developed our network and partnerships facilitation the Development and Support Law Centres, for example, of working to improve the efficiency of legal advice Team provides. through different funding approaches services. This is both at a local and national to re-structure finances in order to meet We provided information and advice on level and involves facilitation and ensuring new ways of costing. that the interests of Law Centres are forum strategy and the development and represented. Support varies from set-up governance needed to deliver effective The Development and Support Team is support to ongoing implementation support. working models, for example London able to find what has worked in one area Councils Employment Tribunal and apply it to a Law Centre with similar We facilitated meetings to explore Representation Project. needs or circumstances. collaboration between Law Centres North West Law Centre Network Meeting and other organisations, for example the Big Lottery Fund Advice Plus projects operating at a local level.

8 Law Centres Federation Annual Report 2009|10 Law Centres Federation Annual Report 2009|10 9 We strengthened the national network of Fortunately they heard about Chesterfield Law Centre, which was Law Centres Sandra and able to persuade the Home Office to Sandra and Robert met on the web and change their decision Robert’s Story hit it off. Sandra is American, while Robert is British and is quadriplegic When Robert’s carer died, Sandra decided to look after him, but the Home Office refused to extend her visa The Law Centre also helped to get Robert and Sandra permission to marry. They are now happily married and getting on with their lives.

One of LCF’s most important We researched and organised training Financial management Building capacity specific to public functions is to enable Law to look at developing advice for a particular We advised on financial modelling procurement by drawing in expertise client group, for example Avon and Bristol and management, particularly to LCF has a long established relationship Centres to share their Law Centre’s network developing advice ‘new’ managers that have come from with big law firms. This has proved knowledge and expertise. for young people. another sector. LCF has expertise that invaluable over the past year because we is not readily available due to the complex have been able to draw on their expertise Development Consultants play a key Service development nature of legal aid work. In addition, and insight into competitive tendering. role in facilitating and encouraging this We assisted in commissioning and our consultants are able to draw For example, Allen & Overy has provided exchange. The co-ordinated and dedicated procurement of services including on other Law Centres’ knowledge. numerous pieces of advice on procurement, resource that capacity-building and interpretation of tender matters, commissioning, how to approach a project, We provided expertise on new developmental support brings is highlighted representation at high level so that Law and re-structure advice. We then use this environments of commissioning, drawn through our achievements below. Centres get accurate information, and learning in other situations. from knowledge and experience gained training. Bringing Law Centres together in earlier commissioning rounds. Networks and to train enables cross-fertilisation of partnership working ideas that would not happen without the We related the experience of different We developed our network and partnerships facilitation the Development and Support Law Centres, for example, of working to improve the efficiency of legal advice Team provides. through different funding approaches services. This is both at a local and national to re-structure finances in order to meet We provided information and advice on level and involves facilitation and ensuring new ways of costing. that the interests of Law Centres are forum strategy and the development and represented. Support varies from set-up governance needed to deliver effective The Development and Support Team is support to ongoing implementation support. working models, for example London able to find what has worked in one area Councils Employment Tribunal and apply it to a Law Centre with similar We facilitated meetings to explore Representation Project. needs or circumstances. collaboration between Law Centres North West Law Centre Network Meeting and other organisations, for example the Big Lottery Fund Advice Plus projects operating at a local level.

8 Law Centres Federation Annual Report 2009|10 Law Centres Federation Annual Report 2009|10 9 We helped to build “ LCF plays an essential role in profiling the a fairer UK society outstanding work of Law Centres in helping to tackle inequalities and injustice and to promote social inclusion.” Sean Canning, Director, North Kensington Law Centre

The LCF Equality and Diversity EU-funded Progress Project: Developing Discrimination Project supports Law Centres • Law Centres acted as local delivery partners, delivering discrimination Advice Pro Bono Mentoring Scheme to deliver their equality awareness-raising sessions to local groups, As part of the Working Together for Advice initiatives and provides a forum local authorities, equality groups and Project, the Discrimination Workstream piloted for discrimination caseworkers members of the public. a mentoring scheme in conjunction with the Bar • The project tapped into Law Centres’ Pro Bono Unit where 15 advisors were matched to get support and share with 14 discrimination barristers who provided expertise by using Law Centres to deliver information and expertise them with personal development support. training to other colleagues, sharing Six of the 15 advisors were from Law Centres. on equality legislation. knowledge, expertise and experience. Gordon Quilty, Employment “When I first heard of the Developing and Discrimination Solicitor, Key achievements EHRC-funded project: Tower Hamlets Law Centre Discrimination Advice Pro Bono Mentoring Big Lottery-funded Working • Discrimination advisors benefited from Scheme over a year ago I thought it was an Together for Advice Project: a quarterly forum to facilitate exchange excellent idea and had no hesitation signing up • LCF led the Working Together for Advice of ideas, knowledge and receive legal as a mentee. My experience of the scheme since Project’s Discrimination Workstream. updates on discrimination law. In the last year, then has been very positive. • The Workstream piloted six • A second tier support service for It has provided me with an invaluable Law Centres opportunity to discuss some of my more discrimination advice referral networks discrimination caseworkers was handled over 4,100 challenging cases with my mentor, a QC with many across England. Two of the referral pilots established. The service is contracted years of experience in the discrimination field. were led by Law Centres. through Law Centre discrimination cases I believe that this sharing of knowledge and skills • These pilots provided an opportunity for and Cloisters chambers directly has enhanced my development as a practitioner. one of the Law Centres to widen the scope to discrimination advisors who are It has also contributed to the outcomes I am funded by the Equality and Human of its discrimination advice provision. The able to achieve for my clients, and helped achieve Rights Commission. pilots enabled both Law Centres to reach justice for the discrimination they have been further into their communities. subjected to at work. I am grateful to all those involved in the scheme for making this possible.”

10 Law Centres Federation Annual Report 2009|10 Law Centres Federation Annual Report 2009|10 11 We helped to build “ LCF plays an essential role in profiling the a fairer UK society outstanding work of Law Centres in helping to tackle inequalities and injustice and to promote social inclusion.” Sean Canning, Director, North Kensington Law Centre

The LCF Equality and Diversity EU-funded Progress Project: Developing Discrimination Project supports Law Centres • Law Centres acted as local delivery partners, delivering discrimination Advice Pro Bono Mentoring Scheme to deliver their equality awareness-raising sessions to local groups, As part of the Working Together for Advice initiatives and provides a forum local authorities, equality groups and Project, the Discrimination Workstream piloted for discrimination caseworkers members of the public. a mentoring scheme in conjunction with the Bar • The project tapped into Law Centres’ Pro Bono Unit where 15 advisors were matched to get support and share with 14 discrimination barristers who provided expertise by using Law Centres to deliver information and expertise them with personal development support. training to other colleagues, sharing Six of the 15 advisors were from Law Centres. on equality legislation. knowledge, expertise and experience. Gordon Quilty, Employment “When I first heard of the Developing and Discrimination Solicitor, Key achievements EHRC-funded project: Tower Hamlets Law Centre Discrimination Advice Pro Bono Mentoring Big Lottery-funded Working • Discrimination advisors benefited from Scheme over a year ago I thought it was an Together for Advice Project: a quarterly forum to facilitate exchange excellent idea and had no hesitation signing up • LCF led the Working Together for Advice of ideas, knowledge and receive legal as a mentee. My experience of the scheme since Project’s Discrimination Workstream. updates on discrimination law. In the last year, then has been very positive. • The Workstream piloted six • A second tier support service for It has provided me with an invaluable Law Centres opportunity to discuss some of my more discrimination advice referral networks discrimination caseworkers was handled over 4,100 challenging cases with my mentor, a QC with many across England. Two of the referral pilots established. The service is contracted years of experience in the discrimination field. were led by Law Centres. through Central London Law Centre discrimination cases I believe that this sharing of knowledge and skills • These pilots provided an opportunity for and Cloisters chambers directly has enhanced my development as a practitioner. one of the Law Centres to widen the scope to discrimination advisors who are It has also contributed to the outcomes I am funded by the Equality and Human of its discrimination advice provision. The able to achieve for my clients, and helped achieve Rights Commission. pilots enabled both Law Centres to reach justice for the discrimination they have been further into their communities. subjected to at work. I am grateful to all those involved in the scheme for making this possible.”

10 Law Centres Federation Annual Report 2009|10 Law Centres Federation Annual Report 2009|10 11 We demonstrated the value of Law Centres

Andrew, a young boy born in London After 21 months, the DNA evidence Andrew’s Story but returned to Ghana aged 4 was refused re-entry to the UK won the day and Andrew was Hammersmith and Fulham Law allowed to stay. Centre brought the first immigration case using genetic finger printing The Law Centre used the executive power of the local MP to prevent the child’s removal

This year, the LCF Campaigns, Researching value for money Access to justice in the EU “ Congratulations on Advocacy and Communications This year LCF commissioned a report on LCF co-hosted a high-level roundtable with how value for money can be achieved bringing together all these Team developed a more the European Commission, the UK Ministry within the legal aid budget and how Law of Justice and the Swedish EU Presidency, actors at what has become strategic communications Centres’ model of service delivery can help to develop an agenda for the future approach to help Law Centres to deliver this. Preliminary findings from regarding access to justice in the EU. the most pertinent time the research by nef consulting include: for justice across Europe.” raise awareness about the value Leaders from across the UK justice sector • The market alone cannot secure best and impact of their services. and the EU supported the EU’s role in Salla Saastamoinen, Head of Civil Justice, value for money in the provision of European Commission driving collective policy and promoting legal aid services. We did this by identifying the distinctive best practice, and noted the need for • One reason for this is that legal aid, unlike contribution of Law Centres’ expert, EU governments to engage all relevant a private good, is co-produced – it relies integrated services, and by exploring ministries in access to justice. NGOs on the consumer of the good to actively the value for money of Law Centres. requested strengthened EU support for participate in producing it. As a priority, we worked with people domestic and intra-EU initiatives. Leaders • Real value for money is derived from who have used Law Centres’ services agreed to principles to strengthen access the provision of a high-quality service to profile their stories to a more diverse to justice in the UK and across the EU. where the client, together with the range of print, broadcast and digital media, The UK Government and the European lawyer, co-produces a lasting outcome. and other audiences. Commission carried these to a summit of • Quality is not a luxury but an essential all European Justice Ministers meeting We also developed training materials and part of delivering effective legal aid. three days later as the EU Treaty came into delivered three workshops with Law Centres Quality is the means to ensure that Lord Bach, S. Saastamoinen force. LCF agreed to continue this work. (EC), N. Woolf, J. Backhurst on how to communicate more effectively government funds are well spent and (LCF) take stock of proposals with local communities and local decision- waste is avoided. makers. This all formed part of a new “ This is a coup! This is strategy we developed to communicate These findings strengthened conclusions a credit to all that Law from previous research on the socio- stories, evidence, and recommendations Centres aim to be.” from Law Centres to local and national economic benefits of Law Centres. government, in support of all four LCF goals. Lord Bach, Minister for Legal Aid

12 Law Centres Federation Annual Report 2009|10 Law Centres Federation Annual Report 2009|10 13 We demonstrated the value of Law Centres

Andrew, a young boy born in London After 21 months, the DNA evidence Andrew’s Story but returned to Ghana aged 4 was refused re-entry to the UK won the day and Andrew was Hammersmith and Fulham Law allowed to stay. Centre brought the first immigration case using genetic finger printing The Law Centre used the executive power of the local MP to prevent the child’s removal

This year, the LCF Campaigns, Researching value for money Access to justice in the EU “ Congratulations on Advocacy and Communications This year LCF commissioned a report on LCF co-hosted a high-level roundtable with how value for money can be achieved bringing together all these Team developed a more the European Commission, the UK Ministry within the legal aid budget and how Law of Justice and the Swedish EU Presidency, actors at what has become strategic communications Centres’ model of service delivery can help to develop an agenda for the future approach to help Law Centres to deliver this. Preliminary findings from regarding access to justice in the EU. the most pertinent time the research by nef consulting include: for justice across Europe.” raise awareness about the value Leaders from across the UK justice sector • The market alone cannot secure best and impact of their services. and the EU supported the EU’s role in Salla Saastamoinen, Head of Civil Justice, value for money in the provision of European Commission driving collective policy and promoting legal aid services. We did this by identifying the distinctive best practice, and noted the need for • One reason for this is that legal aid, unlike contribution of Law Centres’ expert, EU governments to engage all relevant a private good, is co-produced – it relies integrated services, and by exploring ministries in access to justice. NGOs on the consumer of the good to actively the value for money of Law Centres. requested strengthened EU support for participate in producing it. As a priority, we worked with people domestic and intra-EU initiatives. Leaders • Real value for money is derived from who have used Law Centres’ services agreed to principles to strengthen access the provision of a high-quality service to profile their stories to a more diverse to justice in the UK and across the EU. where the client, together with the range of print, broadcast and digital media, The UK Government and the European lawyer, co-produces a lasting outcome. and other audiences. Commission carried these to a summit of • Quality is not a luxury but an essential all European Justice Ministers meeting We also developed training materials and part of delivering effective legal aid. three days later as the EU Treaty came into delivered three workshops with Law Centres Quality is the means to ensure that Lord Bach, S. Saastamoinen force. LCF agreed to continue this work. (EC), N. Woolf, J. Backhurst on how to communicate more effectively government funds are well spent and (LCF) take stock of proposals with local communities and local decision- waste is avoided. makers. This all formed part of a new “ This is a coup! This is strategy we developed to communicate These findings strengthened conclusions a credit to all that Law from previous research on the socio- stories, evidence, and recommendations Centres aim to be.” from Law Centres to local and national economic benefits of Law Centres. government, in support of all four LCF goals. Lord Bach, Minister for Legal Aid

12 Law Centres Federation Annual Report 2009|10 Law Centres Federation Annual Report 2009|10 13 We shaped legal services for vulnerable people But with help he was able to end his 8 year addiction. His support worker suggested he volunteer at Jason’s Story a Law Centre Jason was addicted to heroin

He’d been out of work a long time Since then he has recieved a series of qualifications and has the confidence to look for paid work, he is now much happier.

LCF rolled out a new Strengthening the Law and diversity project in leveraging Law Developing key partnerships campaigns, advocacy and Centre movement Centres’ strategic casework, this evidence LCF linked the Law Centre movement will increasingly inform policy. communications strategy In order both to communicate the impact with the private sector, foundations and of Law Centres’ work and shape the future other not-for-profits. The Team played Evidence was submitted to policy processes to influence the future of legal services with the new Government, a key role in setting up the Justice for regarding the delivery of legal aid under of legal services, to profile LCF created a trustee Sub-Committee, All campaign across the legal and advice the new Government, the Comprehensive established and convened a stakeholder sectors and beyond, the JustRights the benefits of Law Centres Spending Review, the review of legal aid Campaigns, Advocacy and Communications campaign for children and young people, and the effectiveness of the led by Sir Ian Magee, the Bill on Rights Reference Group across Law Centres, and and the Alliance for Legal Aid. We Law Centre model, to develop and Responsibilities, the Access to Justice conducted five training workshops with organised debates at party conferences Review and the Welfare Reform Bill. a greater evidence base, and Law Centres. Law Centres across the UK with our partners and mobilised public 40 years’ of Law Centres’ expertise informed to promote equality, diversity lobbied in the run-up to the 2010 general support. LCF connected the voices from collective Law Centre “Calls to the new election, using campaign tools developed local action to national campaigns. and human rights. Government” providing recommendations by LCF and tailored to each Law Centre. and ideas for the new Government. The Campaigns, Advocacy and “ LCF issued a really clear Communications Team acts as a lever for Shaping legal services policy LCF gave evidence or assisted Law and persuasive call to the the voices of Law Centre clients and their LCF enhanced the credibility, legitimacy, Centres to give evidence, to the All Party communities to influence policy-makers. and in turn, independence of Law Centres, Parliamentary Group on Legal Aid, and new government that The Team does this by facilitating the Law so as to work with Government and to the Ministry of Justice’s Steering Group organisations could Centre movement to scale up their work Parliament to shape legal services and on Legal Aid at Local Level. We facilitated together. We also respond nimbly to new access to justice policy by drawing on local the development of access to justice gather around.” opportunities, gather evidence, strengthen evidence from dozens of Law Centres, principles for the UK and EU (see p.13). Matthew Smerdon, Deputy Director, Baring Foundation partnerships in the sector, and seek out including clients’ stories. Based on this, and Clients’ case studies had systematic media clients’ stories. This has meant that the using new processes, LCF galvanized the uptake, relating to the implementation of amplified voice of Law Centres increasingly movement ensuring endorsements from the Human Rights Act, non-discrimination, influences issues that matter to our clients, across all Law Centres to collective policy the protection of the rights of asylum and partners across the sector have statements to the Government. As the EHRC seekers, and the protection of children endorsed Law Centres’ proposals. continues to support the Team’s equality and young peoples’ access to justice.

14 Law Centres Federation Annual Report 2009|10 Law Centres Federation Annual Report 2009|10 15 We shaped legal services for vulnerable people But with help he was able to end his 8 year addiction. His support worker suggested he volunteer at Jason’s Story a Law Centre Jason was addicted to heroin

He’d been out of work a long time Since then he has recieved a series of qualifications and has the confidence to look for paid work, he is now much happier.

LCF rolled out a new Strengthening the Law and diversity project in leveraging Law Developing key partnerships campaigns, advocacy and Centre movement Centres’ strategic casework, this evidence LCF linked the Law Centre movement will increasingly inform policy. communications strategy In order both to communicate the impact with the private sector, foundations and of Law Centres’ work and shape the future other not-for-profits. The Team played Evidence was submitted to policy processes to influence the future of legal services with the new Government, a key role in setting up the Justice for regarding the delivery of legal aid under of legal services, to profile LCF created a trustee Sub-Committee, All campaign across the legal and advice the new Government, the Comprehensive established and convened a stakeholder sectors and beyond, the JustRights the benefits of Law Centres Spending Review, the review of legal aid Campaigns, Advocacy and Communications campaign for children and young people, and the effectiveness of the led by Sir Ian Magee, the Bill on Rights Reference Group across Law Centres, and and the Alliance for Legal Aid. We Law Centre model, to develop and Responsibilities, the Access to Justice conducted five training workshops with organised debates at party conferences Review and the Welfare Reform Bill. a greater evidence base, and Law Centres. Law Centres across the UK with our partners and mobilised public 40 years’ of Law Centres’ expertise informed to promote equality, diversity lobbied in the run-up to the 2010 general support. LCF connected the voices from collective Law Centre “Calls to the new election, using campaign tools developed local action to national campaigns. and human rights. Government” providing recommendations by LCF and tailored to each Law Centre. and ideas for the new Government. The Campaigns, Advocacy and “ LCF issued a really clear Communications Team acts as a lever for Shaping legal services policy LCF gave evidence or assisted Law and persuasive call to the the voices of Law Centre clients and their LCF enhanced the credibility, legitimacy, Centres to give evidence, to the All Party communities to influence policy-makers. and in turn, independence of Law Centres, Parliamentary Group on Legal Aid, and new government that The Team does this by facilitating the Law so as to work with Government and to the Ministry of Justice’s Steering Group organisations could Centre movement to scale up their work Parliament to shape legal services and on Legal Aid at Local Level. We facilitated together. We also respond nimbly to new access to justice policy by drawing on local the development of access to justice gather around.” opportunities, gather evidence, strengthen evidence from dozens of Law Centres, principles for the UK and EU (see p.13). Matthew Smerdon, Deputy Director, Baring Foundation partnerships in the sector, and seek out including clients’ stories. Based on this, and Clients’ case studies had systematic media clients’ stories. This has meant that the using new processes, LCF galvanized the uptake, relating to the implementation of amplified voice of Law Centres increasingly movement ensuring endorsements from the Human Rights Act, non-discrimination, influences issues that matter to our clients, across all Law Centres to collective policy the protection of the rights of asylum and partners across the sector have statements to the Government. As the EHRC seekers, and the protection of children endorsed Law Centres’ proposals. continues to support the Team’s equality and young peoples’ access to justice.

14 Law Centres Federation Annual Report 2009|10 Law Centres Federation Annual Report 2009|10 15 Statement of financial activities Independent auditors’ statement Balance Sheet as at 31 March 2010

These summarised financial statements Balance sheet (£) 2010 (£) 2009 (£) Independent auditors statement Basis of opinion contain information from both the Statement to LCF’s Executive Committee We conducted our work in accordance Tangible fixed of Financial Activities and the Balance Sheet assets We have examined the summary financial with Bulletin 2008/3 issued by the for the year ended 31 March 2010, but are Current assets statement for the year ended 31 March Auditing Practices Board. Our report not the full statutory report and accounts. Debtors 65 611 2010, which comprises the statement of on the organisation’s full annual financial financial activities and the Balance Sheet. statements describes the basis of our The full financial statements were Grants 84,400 opinion on the financial statements. approved by the Executive Committee receivable Respective responsibilities of the on 27 September 2010 and subsequently Trade debtors 22,905 – 21,346 Executive Committee and auditors Opinion submitted to the Charity Commission Cash at bank 336,930 – 388,535 The Executive Committee members are In our opinion the summary financial and to Companies House. and in hand responsible for preparing the summary statement is consistent with the full 444,299 – 410,492 financial statement in accordance annual financial statements and the The auditor has issued an unmodified report Deferred income 50,875 – 118,644 with United Kingdom law and the Executive Committee’s Annual Report on the full financial statements and on the Creditors: 157,704 – 113,875 recommendations of the charities SORP. of Law Centres Federation for the year consistency of the trustees’ annual report amounts falling ended 31 March 2010 and complies with with those financial statements. due within Our responsibility is to report to you our the applicable requirements of section one year opinion on the consistency of the summary Their report on the full annual financial 427 of the Companies Act 2006, and Net current – 235,720 177,973 financial statement with the full financial statements contained no statement under the regulations made thereunder. assets statements and Executive Committee’s sections 498 (2) (a), 498 (2) (b) or 498 (3) Net assets – 235,720 177,973 Annual Report, and its compliance with Sayer Vincent of the Companies Act 2006. Funds the relevant requirements of section 22 September 2010 Chartered Accountants & Copies may be obtained from the charity’s Restricted funds 427 of the Companies Act 2006 and Registered Auditors, London head office. In surplus – 93,900 84,143 the regulations made thereunder. Signed on behalf of the Executive Committee In deficit – (3,448) We also read the other information Sean Canning, Treasurer Unstricted funds contained in the Annual Report and 11 October 2010 Designated – – consider the implications for our report funds if we become aware of any apparent General fund – 145,268 93,830 misstatements or material inconsistencies Total funds 235,720 177,973 with the summary financial statement.

16 Law Centres Federation Annual Report 2009|10 Law Centres Federation Annual Report 2009|10 17 Statement of financial activities Independent auditors’ statement Balance Sheet as at 31 March 2010

These summarised financial statements Balance sheet (£) 2010 (£) 2009 (£) Independent auditors statement Basis of opinion contain information from both the Statement to LCF’s Executive Committee We conducted our work in accordance Tangible fixed of Financial Activities and the Balance Sheet assets We have examined the summary financial with Bulletin 2008/3 issued by the for the year ended 31 March 2010, but are Current assets statement for the year ended 31 March Auditing Practices Board. Our report not the full statutory report and accounts. Debtors 65 611 2010, which comprises the statement of on the organisation’s full annual financial financial activities and the Balance Sheet. statements describes the basis of our The full financial statements were Grants 84,400 opinion on the financial statements. approved by the Executive Committee receivable Respective responsibilities of the on 27 September 2010 and subsequently Trade debtors 22,905 – 21,346 Executive Committee and auditors Opinion submitted to the Charity Commission Cash at bank 336,930 – 388,535 The Executive Committee members are In our opinion the summary financial and to Companies House. and in hand responsible for preparing the summary statement is consistent with the full 444,299 – 410,492 financial statement in accordance annual financial statements and the The auditor has issued an unmodified report Deferred income 50,875 – 118,644 with United Kingdom law and the Executive Committee’s Annual Report on the full financial statements and on the Creditors: 157,704 – 113,875 recommendations of the charities SORP. of Law Centres Federation for the year consistency of the trustees’ annual report amounts falling ended 31 March 2010 and complies with with those financial statements. due within Our responsibility is to report to you our the applicable requirements of section one year opinion on the consistency of the summary Their report on the full annual financial 427 of the Companies Act 2006, and Net current – 235,720 177,973 financial statement with the full financial statements contained no statement under the regulations made thereunder. assets statements and Executive Committee’s sections 498 (2) (a), 498 (2) (b) or 498 (3) Net assets – 235,720 177,973 Annual Report, and its compliance with Sayer Vincent of the Companies Act 2006. Funds the relevant requirements of section 22 September 2010 Chartered Accountants & Copies may be obtained from the charity’s Restricted funds 427 of the Companies Act 2006 and Registered Auditors, London head office. In surplus – 93,900 84,143 the regulations made thereunder. Signed on behalf of the Executive Committee In deficit – (3,448) We also read the other information Sean Canning, Treasurer Unstricted funds contained in the Annual Report and 11 October 2010 Designated – – consider the implications for our report funds if we become aware of any apparent General fund – 145,268 93,830 misstatements or material inconsistencies Total funds 235,720 177,973 with the summary financial statement.

16 Law Centres Federation Annual Report 2009|10 Law Centres Federation Annual Report 2009|10 17 Income Expenditure 2009/10 2009/10

2010 (£) 2009 (£) 2010 (£) 2009 (£) 2010 (£) 2009 (£) 2010 (£) 2009 (£) Income Other Income Expenditure Other Expenditure Subscriptions from 102,744 99,841 Interest 540 1,695 Staff costs 536,071 450,309 Financial review – 3,784 Law Centre members CitA Progress1 0 2,927 Grant transfers 225,759 172,706 Insurance 1,464 1,521 Law firm donations 6,500 3,800 City Parochial 0 12,500 Communication 70,158 52,868 Bank charges 369 308 Legal Services 166,000 166,000 Foundation & office costs Commission Depreciation 800 1,230 Training fees 2,880 3,140 Legal and 66,274 28,886 London Councils 89,984 53,126 professional fees Housekeeping 656 – Policy & Voice London Councils 0 12,535 Transition Training and 49,128 24,708 Relocation 3,623 – London Councils 2 Tier 35,000 0 consultancy Sundry 20,214 15,129 Project costs 4,970 1,754 London Councils 233,128 168,952 Other staff costs 46,587 42,562 Recruitment costs 4,936 4,812 Employment Tribunal Total 23,635 47,926 Premises costs 43,788 32,042 Website development 2,100 251 Big Lottery Fund – Gifts in kind 36,662 37,107 Working Together 329,112 293,827 Total 18,919 13,659 for Advice Publications 31,633 26,754 City Bridge Trust 36,000 31,500 Management and 15,586 14,982 other meetings EHRC 27,000 35,666 Conferences 15,400 17,140 Gifts in Kind 36,662 37,107 Publicity 11,654 16,341 Annual conference 6,452 11,985 Bad debts expense 11,398 21,718 BLF BASIS 46,349 35,116 Audit and other fees 6,798 10,810 Baring Foundation 50,000 12,625 Sundry & Other Costs 18,919 13,659 EU Progress 2 54,997 31,850 Total resources 1,185,814 962,592 Sundry Other Income 23,635 47,926 expended Total 1,243,562 1,029,321

18 Law Centres Federation Annual Report 2009|10 Law Centres Federation Annual Report 2009|10 19 Income Expenditure 2009/10 2009/10

2010 (£) 2009 (£) 2010 (£) 2009 (£) 2010 (£) 2009 (£) 2010 (£) 2009 (£) Income Other Income Expenditure Other Expenditure Subscriptions from 102,744 99,841 Interest 540 1,695 Staff costs 536,071 450,309 Financial review – 3,784 Law Centre members CitA Progress1 0 2,927 Grant transfers 225,759 172,706 Insurance 1,464 1,521 Law firm donations 6,500 3,800 City Parochial 0 12,500 Communication 70,158 52,868 Bank charges 369 308 Legal Services 166,000 166,000 Foundation & office costs Commission Depreciation 800 1,230 Training fees 2,880 3,140 Legal and 66,274 28,886 London Councils 89,984 53,126 professional fees Housekeeping 656 – Policy & Voice London Councils 0 12,535 Transition Training and 49,128 24,708 Relocation 3,623 – London Councils 2 Tier 35,000 0 consultancy Sundry 20,214 15,129 Project costs 4,970 1,754 London Councils 233,128 168,952 Other staff costs 46,587 42,562 Recruitment costs 4,936 4,812 Employment Tribunal Total 23,635 47,926 Premises costs 43,788 32,042 Website development 2,100 251 Big Lottery Fund – Gifts in kind 36,662 37,107 Working Together 329,112 293,827 Total 18,919 13,659 for Advice Publications 31,633 26,754 City Bridge Trust 36,000 31,500 Management and 15,586 14,982 other meetings EHRC 27,000 35,666 Conferences 15,400 17,140 Gifts in Kind 36,662 37,107 Publicity 11,654 16,341 Annual conference 6,452 11,985 Bad debts expense 11,398 21,718 BLF BASIS 46,349 35,116 Audit and other fees 6,798 10,810 Baring Foundation 50,000 12,625 Sundry & Other Costs 18,919 13,659 EU Progress 2 54,997 31,850 Total resources 1,185,814 962,592 Sundry Other Income 23,635 47,926 expended Total 1,243,562 1,029,321

18 Law Centres Federation Annual Report 2009|10 Law Centres Federation Annual Report 2009|10 19 LCF Executive Our supporters Committee and staff

LCF Executive LCF staff Grants and Donations: For every £1 spent Committee Allen & Overy Noeleen Adams Cathy Gallagher Baring Foundation by Law Centres on Officers Director of Development Regional Development Big Lottery Fund and Support Consultant, North a typical housing Chair Nick Woolf City Bridge Trust [email protected] [email protected] Management Committee City Parochial Foundation case, £10 of ‘social 020 7842 0730 01706 814 396 Saltley and Nechells Law Centre Equality and Human Rights Commission Vice Chair Ruth Hayes Victor Adetiba Myles Kunzli European Union value’ is created Staff, Islington Law Centre Finance Worker London Development John Ellerman Foundation through benefits to Vice Chair Nick Whittingham [email protected] Consultant, London Legal Services Commission Staff, Law Centre 020 7842 0731 (until May 2010) London Councils the local community Treasurer Sean Canning Tigho Ayovuare Helen Raynsford Staff, North Kensington Law Centre Administrative Assistant Administrative Assistant We are also indebted to the and savings to the Secretary Maureen Vincent (until February 2010) (from August 2010) Staff, Brent Community Law Centre generosity of our supporters: government. [email protected] Jane Backhurst Access to Justice Foundation 020 7842 0732 Law Centres’ Management Director of Campaigns, AON Ltd Committee Representatives Communications and Policy Clare Rudebeck Berrymans Lace Mawer LLP Ruth Appleton [email protected] Communications Officer Berwin Leighton Paisner LLP Hackney Community Law Centre 020 7842 0736 [email protected] Charles Russell Reita Clarke MBE 020 7842 0723 Clifford Chance Jennifer Ball Cloisters Law Centre Training and Conference Stella Russell John Howard DLA Piper Co-ordinator Regional Development Eversheds Law Centre [email protected] Consultant, Midlands, South, (until March 2010) Freshfields Bruckhaus Deringer LLP 020 7842 0729 and Northen Ireland Garden Court North John Oke [email protected] Nimrod Ben-Cnaan Herbert Smith LLP Camden Community Law Centre 01179 523 367 Operations Manager Hogan Lovells International LLP Law Centres’ Staff [email protected] Vicki Storer The Honourable Society of Gray’s Inn Representatives 020 7842 0722 Project Assistant LLP (from April 2010) Legal Action Group Paul im Thurn Julie Bishop [email protected] London Legal Support Trust Cumbria Law Centre Director 020 7842 0728 Nabarro LLP Laura Melbourne [email protected] Law Centre Mandy Wilkins Alexandra Charles Kevin Miles Young People’s Administrative Assistant Brent Community Law Centre Project Manager (from August 2010) Special thanks go to Freshfields (co-opted in April 2010) [email protected] [email protected] Graham Partridge 020 7842 0725 Bruckhaus Deringer LLP and Avon and Bristol Law Centre 020 7842 0732 Flora Williams Clarissa O’Callaghan for our fabulous (co-opted in February 2010) Sarah Duvigneau Equalities and new office which has enhanced the Gillian Sharp Monitoring and Diversity Manager Luton Law Centre Information Officer support we provide to Law Centres. [email protected] Teresa Waldron [email protected] 020 7842 0735 Chesterfield Law Centre 020 7842 0727

20 Law Centres Federation Annual Report 2009|10 LCF Executive Our supporters Committee and staff

LCF Executive LCF staff Grants and Donations: For every £1 spent Committee Allen & Overy Noeleen Adams Cathy Gallagher Baring Foundation by Law Centres on Officers Director of Development Regional Development Big Lottery Fund and Support Consultant, North a typical housing Chair Nick Woolf City Bridge Trust [email protected] [email protected] Management Committee City Parochial Foundation case, £10 of ‘social 020 7842 0730 01706 814 396 Saltley and Nechells Law Centre Equality and Human Rights Commission Vice Chair Ruth Hayes Victor Adetiba Myles Kunzli European Union value’ is created Staff, Islington Law Centre Finance Worker London Development John Ellerman Foundation through benefits to Vice Chair Nick Whittingham [email protected] Consultant, London Legal Services Commission Staff, Kirklees Law Centre 020 7842 0731 (until May 2010) London Councils the local community Treasurer Sean Canning Tigho Ayovuare Helen Raynsford Staff, North Kensington Law Centre Administrative Assistant Administrative Assistant We are also indebted to the and savings to the Secretary Maureen Vincent (until February 2010) (from August 2010) Staff, Brent Community Law Centre generosity of our supporters: government. [email protected] Jane Backhurst Access to Justice Foundation 020 7842 0732 Law Centres’ Management Director of Campaigns, AON Ltd Committee Representatives Communications and Policy Clare Rudebeck Berrymans Lace Mawer LLP Ruth Appleton [email protected] Communications Officer Berwin Leighton Paisner LLP Hackney Community Law Centre 020 7842 0736 [email protected] Charles Russell Reita Clarke MBE 020 7842 0723 Clifford Chance Jennifer Ball Cloisters Luton Law Centre Training and Conference Stella Russell John Howard DLA Piper Co-ordinator Regional Development Eversheds Lambeth Law Centre [email protected] Consultant, Midlands, South, (until March 2010) Freshfields Bruckhaus Deringer LLP 020 7842 0729 Wales and Northen Ireland Garden Court North John Oke [email protected] Nimrod Ben-Cnaan Herbert Smith LLP Camden Community Law Centre 01179 523 367 Operations Manager Hogan Lovells International LLP Law Centres’ Staff [email protected] Vicki Storer The Honourable Society of Gray’s Inn Representatives 020 7842 0722 Project Assistant Irwin Mitchell LLP (from April 2010) Legal Action Group Paul im Thurn Julie Bishop [email protected] London Legal Support Trust Cumbria Law Centre Director 020 7842 0728 Nabarro LLP Laura Melbourne [email protected] Surrey Law Centre Mandy Wilkins Alexandra Charles Kevin Miles Young People’s Administrative Assistant Brent Community Law Centre Project Manager (from August 2010) Special thanks go to Freshfields (co-opted in April 2010) [email protected] [email protected] Graham Partridge 020 7842 0725 Bruckhaus Deringer LLP and Avon and Bristol Law Centre 020 7842 0732 Flora Williams Clarissa O’Callaghan for our fabulous (co-opted in February 2010) Sarah Duvigneau Equalities and new office which has enhanced the Gillian Sharp Monitoring and Diversity Manager Luton Law Centre Information Officer support we provide to Law Centres. [email protected] Teresa Waldron [email protected] 020 7842 0735 Chesterfield Law Centre 020 7842 0727

20 Law Centres Federation Annual Report 2009|10 Every eviction avoided by Law Centres is estimated to save the taxpayer over £34,000 Our supporters

Join in: www.lawcentres.org.uk

Law Centres Federation PO Box 65836 London EC4P 4FX Telephone: 0207 842 0720 Fax: 0207 842 0721 Email: [email protected]

Please contact us for a large print version

Law Centres Federation is a company limited by guarantee Company registered in England and Wales. Number: 2433492 Registered charity number: 1088588 Registered office address: 22 Tudor Street, London, EC4Y 0AY

Law Centre® is a registered trademark Design: www.playnedesign.co.uk Every eviction avoided by Law Centres is estimated to save the taxpayer over £34,000 Our supporters

Join in: www.lawcentres.org.uk

Law Centres Federation PO Box 65836 London EC4P 4FX Telephone: 0207 842 0720 Fax: 0207 842 0721 Email: [email protected]

Please contact us for a large print version

Law Centres Federation is a company limited by guarantee Company registered in England and Wales. Number: 2433492 Registered charity number: 1088588 Registered office address: 22 Tudor Street, London, EC4Y 0AY

Law Centre® is a registered trademark Design: www.playnedesign.co.uk