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The Tourism Sector in Mozambique: a Value Chain Analysis Volume I Draft- Not for Circulation THE TOURISM SECTOR IN MOZAMBIQUE: A VALUE CHAIN ANALYSIS VOLUME I Discussion Draft March 2006 Foreign Investment Advisory Service A joint facility of the International Finance Corporation and The World Bank Draft- Not for Circulation Foreword On behalf of the Government of Mozambique (GOM), the Centro de Promoção de Investimentos (CPI), and the Ministry of Tourism (MITUR) requested the Foreign Investment Advisory Service (FIAS) to conduct a study of the characteristics of the tourism value chain in Mozambique. The CPI and MITUR view the competitiveness of the tourism sector as a key pillar in the Government’s pro-growth and poverty-reduction policy agenda. The principal purpose of the study is to determine the salient features of the value chains in Mozambique’s tourism sector and to identify the opportunities and constraints that might keep the sector from fulfilling its economic and social potential. The study identified five different itineraries – originating either regionally or internationally to points in northern and southern Mozambique. For each itinerary, every major activity along the tourism value chain was analyzed to identify whether the industry performance specific to each itinerary is conducive to the Government of Mozambique’s (GOM) growth goals, and whether the service providers are competitive regionally and internationally. This study provides the GOM with analysis and benchmarking to highlight features of the itineraries from which the international competitiveness of the tourism sector is assessed and appropriate measures to improve the legal, regulatory and institutional framework are identified. The report is split into two Volumes I and II. Volume I contains the core analysis, policy recommendations and detailed value chain analysis of three itineraries. Volume II includes the value chain analysis of two road based itineraries and other reference material from which additional policy recommendations were drawn. The study was conducted by a core team led by Uma Subramanian (FIAS) and Andrea Goldstein (Organization for Economic Cooperation and Development) with Kristoffer Hvidsteen (FIAS) and Victor Abiola (FIAS) as core team members. Consultant Iain Christie provided technical inputs for the project. The team consulted with Gilberto de Barros (AFTPS), Irene Visser (CAFAF), Charles Schlumberger (TUDTR) on the study. In preparing this report the team used some inputs from field work conducted by consultants, Amit Sharma, Iowa State University and Shaun Mann. In addition, the team conducted extensive detailed interviews with key stakeholders (foreign and domestic investors, tour operators, travel agents, hotel operators and domestic trade and professional associations) to supplement the information. The team worked closely with officials from relevant ministries and agencies and received guidance, inputs and excellent cooperation from the CPI and MITUR. In the first half of 2006, the team will present its preliminary findings of the study at a Public-Private sector forum in Mozambique. Comments resulting from those discussions will be incorporated into the final report. The project was co-financed by the FIAS, the OECD Development Centre and the Swiss Agency for Development and Cooperation. i Draft- Not for Circulation ii Draft- Not for Circulation TABLE OF CONTENTS VOLUME I Executive Summary....................................................................................... vi Priority Issues and Action Plan Matrix........................................................................viii Chapter 1 - Introduction.................................................................................. 1 Background of the study: Recent Economic Growth ..................................................... 1 Context of the study........................................................................................................ 2 Chapter 2 - Tourism trends in Mozambique................................................... 5 International Arrivals and Receipts ................................................................................ 5 Types of tourists In Mozambique ................................................................................... 7 Mozambique’s position in international markets............................................................ 8 Summary.........................................................................................................................9 Chapter 3 - The Tourism Value Chain in Mozambique ............................... 11 3.1 The Value Chain Framework for Mozambique’s Tourism............................... 11 3.2 Mozambique Tourism Value Chain Assessment.............................................. 12 3.3 Lisbon - Maputo – Vilanculos/Bazaruto (Southern Leisure Market) ............... 14 3.3.1 Destination Analysis and Tourism Product Description.............................. 14 3.3.2 Mapping of Suppliers and Service Providers involved in the Vilanculos- Bazaruto Tourism Experience....................................................................................... 16 3.3.3 Assessment of Policy and Capacity Constraints Along the Tourism Value Chain for Lisbon-Bazaruto Travel Itinerary ................................................................. 18 3.3.4 International Air Transport Fares and Services ........................................... 21 3.3.5 Domestic Air Transport Fares and Airport Services.................................... 22 3.3.6 Hotels and Other Accommodation in Vilanculos-Bazaruto ........................ 24 3.3.7 Ground Transportation and Other Transfers................................................ 30 3.38. Ancillary Services and Activities: ................................................................ 31 Summary of Constraints to Growth of Tourism in Vilanculos-Bazaruto..................... 32 3.5. London - Johannesburg - Pemba - Quirimbas (Northern up-scale market) ..... 34 3.5.1 Destination Analysis and Tourism Product Description.............................. 34 3.5.2 Value Mapping of the Pemba-Quirimbas Tourism Experience................... 34 3.5.3 Assessment of Value Chain Components of the Pemba-Quirimbas Tourism Products for the South African & UK Market.............................................................. 36 3.5.4 Intermediaries and Distribution Channels ................................................... 37 3.5.5 International Air Transport Fares and Services ........................................... 39 3.5.6 Regional Air Transport Fares and Services ................................................. 39 3.5.7 Hotels and Other Accommodation................................................................ 40 3.5.8 Ground Transportation and Other Transfers................................................ 41 Summary for Constraints to Growth of Tourism in Pemba-Quilalea........................... 42 3.7 Business/Conference Tourism: Europe/USA - Maputo.................................... 44 3.7.1 Destination Analysis and Tourism Product Description.............................. 44 Management of Maputo’s Business Tourism Facilities................................................ 46 3.7.2 Value Mapping of the Europe-Maputo Urban/Business Tourism Experience 47 iii Draft- Not for Circulation 3.7.3 Assessment of Value Chain Components of Business Tourism in Maputo 49 3.7.4 Intermediaries and Distribution channels ..................................................... 49 3.7.5 International and Regional Air Transport Fares and Services...................... 50 3.7.6 Hotels and Other Accommodation............................................................... 51 3.7.7 Ground Transportation and Other Transfers................................................ 53 3.7.8 Ancillary Services:............................................................................................... 54 Summary of Constraints to Growth of the Business/Conference Tourism in Maputo. 55 Chapter 4 Constraints to Tourism Development in Mozambique: Implications for Policy.................................................................................. 57 4.1 Ease and Costs of Access to Destinations............................................................... 57 Policy Recommendations.............................................................................................. 59 High Priority ................................................................................................................. 59 Low Priority.................................................................................................................. 60 4.2 Hotels, Resorts and Alternative Tourism Accommodation and Utilities ......... 60 Policy Recommendations.............................................................................................. 62 High Priority ................................................................................................................. 62 Low Priority.................................................................................................................. 62 4.3 Tourism Institutions and Stakeholder Co-operation in Developing, Maintaining and Marketing Tourism Resources ............................................................................... 64 Policy Recommendations.............................................................................................. 67 High Priority ................................................................................................................
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