The implementation of services’ local experiences partnAberuzr zo ABRUZZO REGION: Mountain The “Sangritana” railway line runs parallel to the Fondovalle Sangro and connects the Adriatic railway line with that going to Community of “Medio Sangro” Castel di Sangro, Naples, Carpinone, Sulmona, Pescara and Rome. The towns included in the Mountain Community are the follow - The main public transport between the various communes in ing: Borrello, Civitaluparella, Fallo, Gamberale, Montenerodomo, the area and important destinations is provided by the Pizzoferrato, Quadri, Roio del Sangro, Rosello. Sangritana railway line and other rail and road transport by the following local companies which guarantee public transport The total surface area of the Mountain Community is 157.73 exclusively on the main routes going towards the Adriatic and km 2, equal to 6.10% of the territory of Chieti province, with a towards Molise. population density of 36.38 people per km 2, which is signifi - Individual communes and the Mountain Community are cantly lower than the provincial average of 148 inhabitants per equipped with their own means and integrate these services km 2. with school transport. For about five years, the Mountain Community has managed the transport of students attending Most of the 5,738 population in the Community, 70.08%, is res - schools in Quadri and Borrello and contributes towards the cost ident in the section at an altitude of between 500 and 1,000 of season tickets for students attending schools in Casoli, metres above sea-level, and the remaining 29.92% in the area Lanciano and Castel di Sangro. between 1,000 and 1,500 metres altitude, and is located not only in urban centres but also in small nuclei and individual homes throughout the area. The orography of the Mountain Community area is affected by aspects connected to the presence of precipitous torrents and the part of the Sangro river with the greatest difference in level, which characterises the territory in question. Tourism offers the possibility to develop the local economy. We have identified two fields of interest: the first is undoubtedly archaeological tourism, and the second environmental tourism. As regards the economic aspect of the Community, trade, cook - ing and catering registered the highest number of people involved. Industrialisation is very low in the area and confirm the low level of industrialisation among the residents in the Mountain Community. Even primary activities (agriculture and zootechnics) have become less significant in the economy of the towns in the Medio Sangro area since the 1950s, a profound transformation coinciding with the phenomenon of emigration. One important aspect of agriculture is the production of truffle products, which the Medio Sangro area is very rich in and sup - plies the domestic market with fresh products and processed and preserved products. From an infrastructures viewpoint, lthe main road route is the Fondo Valle Sangro, which connects the A14 Pescara-Bari- Bologna motorway to the East and the A1 Rome-Naples motor - Community Mountain of “Medio Sangro – Zone R” way to the West. The main connection between the nine urban centres in the nine Communes and the F.V. Sangro is the SP100, which can be subdi - vided into two sections: on the right-hand side of the Sangro river, it connects Quadri, Borrello, Rosello and Roio del Sangro; on the left-hand side of the river Sangro, it connects Quadri, Pizzoferrato, Gamberale, Montenerodomo, Civitaluperella and Fallo. On completion of the network described, there qill also be con - nections to the small centres and nuclei in the area. 90 ) Twist / Report partnAberuzrzo MS 2.4 e MS 2.5 - Analytical representation of the area Territory and road network under testing Socio demographic characterization Survey of the ordinary TPL services currently offered Twist / Report 91 ) partnAberuzrzo Local Diagram: AREAS SERVED ON-CALL TRANSPORT SERVICE MIXED TRANSPORTATION SERVICES TRANSPORTATION SERVICES WITH FIXED HOURS RESULTS OF EXPERIMENTATION 1. Development of the distance covered 2. Development of demand 1. distances in kilometres by fixed timetable services, from 1/07/2006 to 30/04/2007= 57,584 Km; Type of demand 3. distances in kilometres by on-call services, from 1/07/2006 to 30/04/2007 = 17.257 Km. 2. passengers transported by fixed timetable services, from 1/07/2006 to 30/04/2007= 15.521; passengers transported by on-call services, from 1/07/2006 to 30/04/2007 = 3.194. 3. number of requests received for on-call services from 1/08/2006 to 28/02/2007= 807; number of requests satisfied for on-call services from 1/08/2006 to 28/02/2007 = 3.194. 92 ) Twist / Report partnMearcrhe The Marche Region ates upstream to the traditional resources due to their role in the operational cycle of the system management. experience The dispatch center can be away from the main office of the trans - portation company that manages the service, has specific personnel to cover the reservation (a toll free number is available to the cus - tomers) and booking of the requests, uses specialized software to manage the full operating cycle. The collected data are processed by the dispatch center and are made available via internet to the drivers directly on board of the buses and to the main company office. The connection via internet allows to send these data to the server and the software will take care of publishing them . The on board hardware (MDT) is, in effect, a computer that can access these available data related the service and visualize them in a clear and useful way for the driver. This demand responsive transportation system can satisfy the needs of the users proving a service that is closer to its requests, covering areas that the traditional service do not and cannot cover. The demand responsive transportation system realizes the sustain - able mobility that in this context is fully achieved. The area The area of the Comunità Montane Alte Valli del Potenza e dell’Esino, Camerino and Monti Azzurri has been selected as exper - imentation area for the implementation for the TWIST (Transport With a Social Target) project. This area is well representative of the road system and conditions of the mountain part of the Marche Region. The project started with an analysis of the mobility demand and existing offer in the area of interest in order to define a demand responsive transportation system can be transferred to all areas with similar internal characteristics and low level of demand, in confirmation of the strong social aspect of the local public trans - portation system. On the basis of the information gathered, an evaluation of the actual level of service has been performed with the objective of widening the offer and increase efficiency and efficacy. It is evident that the morphology of the region does not allow the definition of a good level of public transportation system, making the use of private cars the preferred way of travelling. From an eco - nomical point of view, this project has the role of resource opti - mizer. The level of service is unchanged and no lines have been eliminated but they have been integrated. This integration required to analyze the various alternatives to the existing service. In addition to the introduction of a flexible service for the final users and the companies, the TWIST project represented an oppor - tunity of escaping from traditional way of providing service and thinking in an innovative way. This innovation is the synthesis of various activities already carried out in previous original projects. In planning and providing a demand responsive service a new actor plays a role of coordination of the resources already present in the local transportation companies (buses, drivers, depots, offices) : the technology. Various technological resources are nec - essary for a correct functioning of the system. These resource oper - The dispatch center Twist / Report 93 ) partnMearcrhe MS 2.4 e MS 2.5 – Analytical representation of the area Socio demographic characterization 1. 3. 1. Index of aging 2. Index of male precentage 3. Index of inhabitant density 2. 94 ) Twist / Report partnMearcrhe DRT graph network Results of the implementation 1. Development of the distance covered 2. Development of demand 1. distances in kilometres by fixed timetable services, from 3. Type of demand 1/07/2006 to 30/04/2007= 57,584 Km; distances in kilometres by on-call services, from 1/07/2006 to 30/04/2007 = 17.257 Km. 2. passengers transported by fixed timetable services, from 1/07/2006 to 30/04/2007= 15.521; passengers transported by on-call services, from 1/07/2006 to 30/04/2007 = 3.194. 3. number of requests received for on-call services from 1/08/2006 to 28/02/2007= 807; number of requests satisfied for on-call services from 1/08/2006 to 28/02/2007 = 3.194. Twist / Report 95 ) partnMeolir se TWIST PROJECT in Molise Another peculiar aspect is the communication strategy that was used to accomplish the target: next to a very simple and direct The local implementation of the experimental on-call transport communication system made available for all the users (through system in Molise started off on September 18th 2006 and con - leaflets and headline boards), a communication was made cluded positively this past February 28th on the regions made up ready, as to a way to say “trustworthy”, dedicated specifically to of ten Towns within the “Crater” area. elderly people, represented by people wherein they usually had The involved Towns from the project were Bonefro, relationships with and wherein doctors, pharmacists and parish Casacalenda, Colletorto, Larino, Montelongo, Montorio dei priests certainly trusted in it. Frentani, Provvidenti, Rotello, San Giuliano di Puglia, Santa It shall also be pointed out that the on-call experimental service Croce di Magliano, therein with a total area of 568 square kilo - was mainly used by women and elderly people with a weekly metres and a total number of residents equal to 27,663 units.