18TH ANNUAL
RETURNING TO AMSTERDAM IN 2019!
21 - 24 May 2019 Hotel Okura | Amsterdam
BRINGING THE GLOBAL MVNO COMMUNITY TOGETHER TO IGNITE INNOVATION
Find out more at: tmt.knect365.com/mvnos-world-congress @MVNOsSeries #MVNOSWORLD 2 MVNOs World Congress 2019
DEAR MVNO COMMUNITY MEMBER
Welcome to the 18th Annual MVNOs World Congress. This one and only MVNOs meeting, that aims to promote the further development of the MVNO sector by bringing together telco representatives from across the globe,
In our efforts to do just this, 2018 saw the inclusion of MVNOs in IoT alongside the already established e-SIM Connect and Wholesale as a ''MVNO Market Service tracks. This year, as a result of popular demand, we are size is set to incorporating dedicated blockchain, digitalisation and value added services exceed USD 120 streams as well. This four-day event has become a hub within where ideas billion by 2024'' are shared, where valuable business negotiations happen and where the (Global Market Insights, latest industry announcements are made. Inc., 2018)
In combination with the extensive amount of content, we have carefully engineered formal and informal networking features to give you every opportunity to speak with your peers. With everything from speed networking, VIP & Speaker Drinks and networking breaks, to the MVNOs Awards & Party, power hours, a networking App and the infamous MVNOs Run, you will always have something to do. JUSTYNA TOPCZEWSKA Meet senior executives, from top brands, all in one place. This global Portfolio Manager
gathering only happens once a year. If there is one event you cannot afford [email protected] to miss – it’s the one! +00 44 (20) 701 75418
We look forward to welcoming you to the event in Amsterdam, The MVNOs Team MVNOs World Congress 2019 3 YOUR EVENT EXPERIENCE IN 2019
NORTH AMERICA EUROPE 20% 46%
MIDDLE EAST 5% LATAM AFRICA ASIA & OCEANIA 8% 7% 14%
800 130 80 240 400 96 COMMUNITY+ SPEAKERS+ COUNTRIES+ MVNOS IN + COMPANIES+ IN HOURS OF MEMBERS REPRESENTED ATTENDANCE ATTENDANCE NETWORKING 4 MVNOs World Congress 2019 THE MOST RELEVANT A1 TELEKOM AUSTRIA GROUP • ACN EUROPE • ACTILITY • AINA • AISIDI • AMIVOX • AMM COMP • AUDIENCE, ALL GATHERED ANDORRA TELECOM • AXA HEALTH KEEPER • BIGLOBE INC • BLUEFON • BLUEFON MOBILE • BT WHOLESALE • CELITECH • CELLACT • CELLHIRE • CHANGI IN AMSTERDAM TRAVEL SERVICES • CHINA MOBILE • CHINA TELECOM • CHINA TELECOM EUROPE • CHINA TELECOM FRANCE • CHINA UNICOM EUROPE OPERATIONS • CJ HELLO • CONNECT ARABIA - FRIENDI MOBILE, OMAN • CONTAINED • CUBIC TELECOM • CYTA • DEUTSCHE TELECOM • DEUTSCHE TELEKOM • DEUTSCHE TELEKOM GROUP • DIGI SPAIN TELECOM • DIGICON TELECOMMUNICATION • DIME - JUIKER • DIME OVER 60% BUY-SIDE GLOBAL • DIXONS CARPHONE • EASYTELECOM INTERNATIONAL • EAZI TELECOM • ERNESTO BENEKE • FASTWEB • FENERCELL • FLEX • FOLX S.A. • FREEDOMPOP • GAMMA • GETFI NETWORK • GIGSKY • HOTSPOT NETWORK • HUTCHISON DREI AUSTRIA • INMARSAT GOVERNMENT • INTELSAT • INTERNET INITIATIVE JAPAN • ISMART GROUP • KAJEET • KOODO MOBILE • KPN • KPN WHOLESALE • KYMETA • LANCK TELECOM • LEBARA • LEBARA AUSTRALIA (VODAFONE HUTCHISON AUSTRALIA) • LEGOS • LG UPLUS • LIQUID TELECOM • LUNEX TELECOM • LYCAMOBILE • LYCAMOBILE UKRAINE • 64% 31% 5% MACQUARIE TELECOM • MAS MOVIL • MCN TELECOM • ME&YOU MOBILE • MEDIALOG • MEDION AG • MENDOLE • MIRACLE TELE • MMS-MOBIL TELEKOMMUNIKATIONS • MOBILCOM-DEBITEL • MONOGOTO • MTXMVNOs/MNOs CONNECT • NABACHU CONNECT • MVNO/MNO IN SOLUTION CONSULTANT/ NETPLUS.CH • NEXTIN • NOITEL ITALIA •IN O2/TELEFONICA • ONOFF TELECOM • ATTENDANCE PROVIDER ANALYST OOREDOO • OPTUS WHOLESALE • ORANGE • ATTENDANCE ORANGE SPAIN • P4 SP Z O O • PARSIAN FIXED COMMUNICATION PROVIDER • PHONEBOX • PJSC ROSTELECOM • PLUS MOBILE • POA! INTERNET • POSTEMOBILE • PROXIMUS NV • QBOCEL • RAKUTEN • RAYANFARAZCO • RED BULL MEDIA HOUSE • REDONE • REDPOCKET MOBILE • REPUBLICA MOVIL • RITESIM.COM • SAMANTEL • SCARTEL • SHINETOWN TELECOMMUNICATION • SIMYO • SION THE MOST SENIOR ATTENDEES • SKYMOND • SMART MOBILE • SMARTPLAY • SOFTBANK CORP • SONERA TELECOM • STANDARD BANK GROUP • SUOP MOBILE • SURF TELECOM • TDC WHOLESALE • TELE2 • TELE2 RUSSIA • TELE2 SVERIGE • TELECABLE • TELECALL • TELECO • TELECOM ITALIA • TELECOM NAMIBIA • TELEDEMA • TELEDIFUSORA S A • TELEFONICA • TELEFONICA DE ESPANA • TELEFONICA GLOBAL ROAMING • TELEMETEOR • TELENET BVBA • TELENOR • TELMORE / TDC GROUP • TELSTRA WHOLESALE • TELUS • TESCO MOBILE • TESCO MOBILE INTERNATIONAL • TESCO MOBILE IRELAND • TESTIME, HONG KONG • TEYF • TOP CONNECT OU • TRAVELSIM AUSTRALIA 66% 21% 13% • TUENTI • TUNISIE TELECOM • ULTRA IOT CONNECTED LAB • UNI-TEL • VEEK • VIRGIN MOBILE • VODAFONE ESPAÑA • VODAFONE ITALY • VODAFONEZIGGO • VOLARIS GROUP • VOO • XOX MOBILE • YOU MOBILE TELECOM C-LEVEL/MD HEAD OF/MANAGER EXECUTIVE SPAIN • YOUFONE • ZETCOM MVNOs World Congress 2019 5
S THE MOST POPULAR TRACKS RETURN IN 2019 DS PEAKE WAR R & V O A IP D VN RI MVNOs Wholesale M NK in IoT as a Service S
G IN K R V I WHAT TO EXPECT O P W S T E E R N V I D C E E E P x S 7 X
COMPREHENSIVE 2 AROUND TRACKS THE CLOCK
S NETWORKING G N I
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E x E 3 M M PRECONFERENCE V N S WORKSHOPS E O L P U A D R E T H Y C -S E R P 0 0 3x 9 FULL DAYS
P MV AP NO ING S RU ORK N NETW 6 MVNOs World Congress 2019
WE ARE PLEASED TO WELCOME THESE THOUGHT LEADERS SPEAKING FOR THE FIRST TIME Peter Keron Rosa Ziegelwanger, Greasley, Kim, Head of International Group CEO, Think Google Fi Business Wholesale, A1 Austria Mobile Group, Trinidad Development, Google Telekom Group, & Tobago Fi, USA Austria
Jess Olsen, Jignesh Dave, Kanaway Eugen Ahmed Cecile Rick Nassar, Co-Founder, Chief Commercial Yusingco, Comendant, Khattak, Euchenhofer, Ambassador/ Simplii, Mexico Officer, NextCellular, Blockchain, Tech Marketing Director, Founder & CEO, US Managing Director, Evangelist, South Africa start-up STO/ICO & FRiENDi Mobile, Mobile, USA Tchibo-Mobilfunk, Blockgeeks, Ireland Marketing, Uniquely Oman Germany Wired, UK
Mohamed Salvador Ravi Rishy- German Gerry Mubashir Justen Sameh, Abascal, Maharaj, Archila, van der Laan, Ahsan, Burdette, Chief Digital Officer, Co-Founder, Miio, Founder & CEO, Gigsky, Director of Projects, Head of Customer CEO and Founder, CEO, Mobi, USA Telecom Egypt, Egypt Mexico USA Comunicamos Mas, Service Team, SIMYO, Tazamobile, Greece Colombia the Netherlands
Aamer Noam George Chee Kheong Payman Sivakumar Kim Ejaz, Lando, Chesakov, Foong, Valeh, Kuppusamy, Juchem, General Manager, CEO, Webbing Hong CEO, Tinkoff Mobile, Head of Regulatory Branding Supervisor, CEO, Aerovoyce, COO, 1nce, Germany PTCL, Pakistan Kong Ltd., Hong Kong Russia Affairs, Axiata Group, Amin Teentaak, Iran Switzerland & India Malaysia MVNOs World Congress 2019 7
JOINING THEM ARE OUR ESTABLISHED WELL-KNOWN INDUSTRY EXPERTS David Chris Grazyna Danny Glickman, Tooley, Piotrowska-Oliwa, Sritharan, CEO, Ultra Mobile & CEO, Lycamobile, UK CEO, Virgin Mobile International Mint Mobile, USA Polska, Poland Expansion, Circles.Life, Singapore
Eleph Birkir Sebastiano Hurman Simone Sergio Boris Kwong, Marteinsson, Galantucci, Mok, Keglovics, Cozzolino, Velandia, Director, TesTime, Founder & CEO, CEO, Dime Global Innovative Business Senior Head of Innovation Department Head of Wholesale, Hong Kong Amivox, Iceland Group, UK Director, China Mobile Wholesale & – eSIM Ecosystem Telefonica, Mexico International, Regulatory, Drei, Project, Telecom Hong Kong Austria Italia (TIM), Italy
Alexey Jaime Miran Daniel Benjamin Ivan Nicholas Galperin, Pla, Meza, Neal, Grimm, Landen, Constantinopoulos, VP Business Founder, Soup CEO, MEGA M, CEO, Kajeet, USA Head of Carrier Chief Wireless Officer, CEO Europe, Development, Mobile, Spain Slovenia Relations & Offer Blue Wireless, FreedomPop, USA Cellact, Israel Management, Singapore mobilcom-debitel, Germany
Federico Futoshi Nick Andrei Bernard Innocenzo Ash Homberg, Sasaki, Wooten, Ivanov, Muteti, Genna, Saini, Head of Commercial Deputy General Manager, MVNO Director, BT Wireless Applications Director, Enterprise & Coop Voce & Vice General Manager, Roaming Business Strategy & Business Wholesale, UK Engineer, Telus, Wholesale Business, President, MVNO Lebara Mobile, Development, Development, Canada Airtel, Kenya Europe, Belgium Australia Deutsche Telekom, International Initiative Germany Japan (IIJ), Japan 8 MVNOs World Congress 2019 ENJOY ALL THE MVNOS RUN Wake up on the 22nd of May NETWORKING and take a scenic 5km run around the canals OPPORTUNITIES of Amsterdam.
DEDICATED VIP SERVICES SPEED NETWORKING How many business cards can you get in one hour? Find out with our speed networking where over 60 c-level executives take part to network with the industry's best. 1-2-1 MEETINGS MVNOS WORLD CONGRESS Let us take the work out of arranging NETWORKING APP meetings - tell us who you want to meet and we will make it happen. This powerful tool allows you network Last year our VIP manager weeks ahead of the event and arrange arranged 120 on-site meetings. on-site meetings. The earlier you book, the quicker you can start networking. MVNOs World Congress 2019 9
MVNOS AWARDS PARTY Thursday 23rd May, 2019 2019 MVNO Winners will be announced at the Party. The entries will open soon - keep an eye on your inbox. AWARDS Submit your application to [email protected] by the 15th of March 2019.
BEST MOST MOST MOST MOST SOLUTION SUCCESSFUL INNOVATIVE SUCCESSFUL INNOVATIVE PROVIDER MVNO WHOLESALER START-UP MVNO
BEST MVNO BEST e-SIM BEST IoT BEST BEST HOSTING PROVISIONING ENABLER MVNE MVNA OPERATOR PROVIDER
VIP & SPEAKER RECEPTION Wednesday 22nd May, 2019 FOR ALL VIP RECEPTION ENQUIRIES, PLEASE CONTACT Join us at the informal drinks reception to meet your peers and catch up with the industry's key players. MARK BENTLEY [email protected] 10 MVNOs World Congress 2019 JOIN THE CONVERSATION Learn about the latest developments in the industry by getting involved in the MVNO Series community and joining the discussions on our social media platforms:
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TELENOR GLOBAL SERVICES • LPTIC SERVICES • SINGTEL OPTUS • TELENET • EXPRESSO SENEGAL • TELECALL • OMANTEL WHOLESALE BUSINESS UNIT • OMANTEL • SWAG TECHNOLOGIES • SAUDI TELECOM COMPANY • HORMUUD TELECOM • PARSIAN FIXED COMMUNICATION PROVIDER • STC • INGENEO SAS • SMARTCOMM • TELENOR GLOBAL WHOLESALE • SYMSOFT • ACQUA TELECOM • EFFORTEL • TELECABLE • TELENABLER • CYTA • LYCAMOBILE • ISTELIA • SMARTCOM • INTERNATIONAL TELECOMMUNICATION UNION • DIGITALK • MAVENIR • TURKCELL ILETISIM HIZ • MOBILISE CONSULTING • TEXTME • PERFIL • TELEFONICA • TRANSATEL • PLAY P4 • TATA COMMUNICATIONS • ORANGE • STOUR MARINE • OPTUS • PARETEUM CORPORATION • IPASS • SIMALLIANCE •NETBYNET HOLDING •MTN •HANSEN TECHNOLOGIES •BGBG •TUNISIE TELECOM •MDS •ROAMABILITY •HUAWEI •ITALTEL FRANCE •MTT MULTIREGIONAL TRANSIT TELECOM • SIMULITY • TEL-CONSULT • SS7WARE • DEUTSCHE TELEKOM • TELERGYHD & MWARE SOLUTIONS • BLUESTEIN & ASSOCIATES • MVNO EUROPE • TRANSATEL • CORIOLIS • CONECTO • GINTEL • ASEL TELECOM GROUP • ENGHOUSE NETWORKS • AIRSNAP • TEL24 • WAVENATION • JSC TINKOFF BANK • PARTITIONWARE • UL TRANSACTION SECURITY • LEGOS • VIRGIN MOBILE LATIN AMERICA • SWISSCOM • SURE GUERNSEY • OPENET • ASPIDER-NGI •HUTCHISON DREI •RITESIM.COM •HUAWEI SOFTWARE •VODAFONE •INSIGHTFUL TECHNOLOGY •TELEFONICA GLOBAL ROAMING •GLOBALGIG •INTEROP TECHNOLOGIES • CENTILE TELECOM APPLICATIONS • MONACO TELECOM • TAISYS TECHNOLOGIES • SPARK NZ • PRIXTEL • TINKOFF MOBILE • LG UPLUS • DIME - JUIKER • TELECOM ARGENTINA • DLA PIPER • FREEDOMPOP • VOVERC • QUORTUS • TELEENA • INOVEDIA TECHNOLOGIES • CAPGEMINI • HUAWEI FRANCE • ACI WORLDWIDE • TURKCELL ILETISIM HIZMETLERI • ACM&S INTERNATIONAL • CARTESIAN • MASS RESPONSE SERVICE • TELEENA • BASE • MTN BENIN • BETV • AMAYSIM • FENERCELL • VIKINGCO POLAND • GLOBE TOUCH • PAID STRATEGIES • ELING PARTNERS • FALCON BUSINESS RESOURCES PVT • OUMOU LEADER DISTRIBUTION EQUIPMENT •MNF GROUP •EUROPEAN COMMISSION •NIGERIAN COMMUNICATION COMMISSION •TELENOR •SMARTPLAY • CHINA UNICOM EUROPE OPERATIONS • TRINITY COLLEGE • UNIVERSITY OF DUBLIN • RRD • RAMI LEVY COMMUNICATIONS • GEMALTO • OXYMA • VIMLA •OLSWANG •RIVADA NETWORKS •TECHNOLOGY SURVEY GROUP •CELITECH •TVO GROUP •EAS •MOBOLIZE •MANX TELECOM •FLEXINETS •TESCO MOBILE • ZETCOM • PROTEI • MAS MOVIL • POSTE MOBILE • VIVACTION • COMFONE • DIME - JUIKER • TELE2 TELECOMMUNICATION • IOT BILLING SOLUTIONS INTERNATIONAL • IFG CONSULTING • TDC WHOLESALE • ULTRA MOBILE • AREVOCOM • CIERTO • SCORECARD • TELE2 SVERIGE • REDPOCKET MOBILE • COMPANIES IN ATTENDANCE BLUEPHONE • DTTECH • 3 AUSTRIA • GRAYSTONE STRATEGY • ACROBITS • NEXGE • SBERBANK TELECOM • PORTAONE • TECH4PURPOSE • ECOTEC LTD • TRAVELSIM AUSTRALIA • SONUS NETWORKS • TUNETALK • NEUROCOM • READY WIRELESS • OOREDOO OMAN • TAISYS • HUAWEI TECHNOLOGIES DUESSELDORF • CHINA TELECOM (FRANCE) • MOBILE TECHNOLOGY CONSULTING • VODAFONE ROAMING SERVICES • Q TECHNOLOGIES • UNI-TEL • TELUS • OHHO • TELEDEMA • CHINA TELECOM GLOBAL • CHINA TELECOM • HUAWEI • VODAFONE ENABLER & SPAIN • AMDOCS • SAMSUNG ELECTRONICS • TELIA CARRIER •CIQUAL •SCORECARD SYSTEMS •SMSHIGHWAY •SDI •TELE2GROUP •TELE2 •MTC-AMOTEL •BH TELECOM •HUTCHISON DREI AUSTRIA •SPRINT • TURK TELECOM • CJ HELLOVISION • NETWORK IP • I-NEW • UROS UNI-FI ROAMING SOLUTIONS • NETNUMBER • FLEX MOBILE • NAKA MOBILE • ACHELOS • UROS • X-MOBILITY • SAMSUNG ELECTRONICS • NETFONE • SORACOM DK • VECTONE MOBILE • VTB BANK (PJSC) • COMPRION • HUTCHISON • BLUE WIRELESS • TIETO SWEDEN SUPPORT SERVICES • IQSIM • JSC INGENIUM • CHINA MOBILE INTERNATIONAL • TELEGEOGRAPHY • ELATEC • AUDIOCODES • REDTEA MOBILE • 263 MOBILE • ACN EUROPE • IMEX GROUP • HUE • VODI • TELENOR SVERIGE • HUTCHISON GLOBAL COMMUNICATIONS • CAIRON • JINI GURU •SUMMA NETWORKS •SICAP •@BLAH •TANGO TELECOM •SKY •SONORYS TECHNOLOGY •BANDWIDTHX •SWYTCH •CHINA MOBILE •POND MOBILE • SURF TELECOM • NEXTEL TELECOMUNICACIONES • BAZILE TELECOM • KLUCZ MOBILE • MULTI DIGITAL SERVICES • PLINTRON • A1 TELEKOM AUSTRIA • TESCO MOBILE IRELAND • AIRTEL • RAYAN FARAZ LOTUS DANESH • KAJEET • RAYANFARAZCO • SIMYO • TURKCELL • VENTA MOBILE • NIGERIAN COMMUNICATIONS COMMISSION • O2 (TELEFONICA UK) • INFOMARK • DNA • FCS • NOITEL ITALIA • EXALINKS • VODAFONE LIBERTEL • TELIASONERA DENMARK • OVUM • VIKINGCO POLAND • CUBIC TELECOM • MAMOUTH • VODAFONE FIJI • VIMLA • LANCK TELECOM • VTB GROUP • MEUNITY • TELECEL SOUTH AFRICA • SIMCORNER • ORANGE WHOLESALE • RAHBORD HOSHMAND SHAHR • THE PHONE COOP • RITESIM.COM • BEST WEALTH GLOBAL LIMITED • DIGITAL PRIVACY • TIRLA CONSULTING • CHOICE WIRELESS • TWEAKKER • AINA • TELEFONICA GERMANY • TOSEH HAMYAN SHAHR • TUENTI • INTERNET INITIATIVE JAPAN • KPN • EASYTEL • REDMILL • ASDA MOBILE • MULTIREGIONAL TRANSITTELECOM OJSC • AMDOCS OPTIMA • DIGITAL CLIPPER • MAXCOM • TOP CONNECT OU • RECYCLE LAND • ELISA CORPORATION • GAMMA • EAS TEST • ONOFF TELECOM • EQUITY GROUP • TRACE • POLKOMTEL PLUS • OASIS • TALKTALK • CISCO • A1 TELEKOM AUSTRIA • FLYMOTECH • NOKIA • MVNO EUROPE • CELLO • L-MOBI MOBILE • VODAFONE HUTCHISON • TEXTNOW • GSMA • ACROBITS • SIXTY • VIRGIN MOBILE • DRILLISCH NETZ • ACTS • MONACO TELECOM • LEBARA • TELECOMPAPER • ECORENEW • TELEFONICA MOVILES • ORANGE BELGIUM • BICS • VIRGIN MOBILE MIDDLE EAST AND AFRICA • FL1 SMART SIM • YUANTEL • EE • WESCOM • MOBILISE CONSULTING • FANAP ICT HOLDING OF PASARGAD FINANCIAL GROUP •INTENET INITIATIVE JAPAN INC•8F •CHINA TELECOM (FRANCE)•FON •GLOBALDATA •TRAVELSIM AUSTRALIA 12 MVNOs World Congress 2019 Pre-conference Workshops, Tuesday 21st May 2019
9.00- Blockchain 101 12.00- MVNO growth within Africa 11.00 Understanding blockchain technology - Its current applications within banking and finance sectors 14.00 Analysing the African telco market with specific case studies focusing on the growth regions. and how blockchain can help enhance security, authenticity and transparency. 15.00- The next big value added service Kanaway Yusingco, Blockchain, Tech start-up STO/ICO & Marketing, Uniquely Wired, UK 17.00 Find out what is driving subscriptions today and discuss the VAS of tomorrow. Rick Nassar, Ambassador/Evangelist, Blockgeeks, Ireland
Day 1, Wednesday 22nd May 2019
8.00 Registration opens
MVNOs Wholesale in IoT as a Service
9.00 Chairperson’s opening remarks: Whitey Bluestein, Corporate Development & Strategic Advisor in Mobile, 9.00 Chairperson’s opening remarks: Senior representative from KPN IoT and Cloud, Bluestein & Associates, USA
Finding your IoT niche Addressing market consolidation and increased competition
9.10 PANEL DISCUSSION: What are the “must haves” for MVNOs to be successful within the IoT space? 9.10 PANEL DISCUSSION: Consolidation vs new telco players in your market
• Outlining the advantageous characteristics of MVNOs as enablers and connectivity providers in IoT • What has changed over the last year – Which markets continue to consolidate, and which ones are growing? • Understanding the level of investment required to succeed in this space • How have these changes impacted MVNOs in those markets? • Discussing the five key resource offerings MVNOs must have: connectivity, provisioning, devices, reporting • How have/will the most recent mergers influence the market particularly in the USA, Singapore, Australia? and analytics • Reviewing previous mergers - Have MNOs been obligated to enable the MVNO/wholesale players in a merger? Daniel Neal, CEO, Kajeet, USA Simone Keglovics, Senior Head of Wholesale & Regulatory, Drei, Austria Kim Juchem, COO, 1nce, Germany Ash Saini, General Manager, Lebara Mobile, Australia Allan Ajuz, CEO, Telecall, USA Innocenzo Genna, Coop Voce & Vice President, MVNO Europe, Belgium Noam Lando, CEO, Webbing Hong Kong Ltd., Hong Kong
9.50 PRESENTATION: The USA Trio - their next steps and the wholesale implications 9.45 FIRESIDE CHAT: Setting up an IoT MVNO • Updates on a merger discussion between T-Mobile & Sprint - Which points of strength will be adopted from • How long does it take for an MVNO to become an IoT enabler? each of these MNOs? • What are the key segments that the IoT MVNO should be targeting? • What requirements has the FCC imposed for this merger and how does this differ from other global merger • Is enterprise IoT (agriculture, healthcare, financial services, retail) still the key focus or is there a significant agreements? market for MVNOs in the customer facing IoT (Wearable devices, smart home technology, and self-driving cars)? • How will the merger influence spectrum use, wholesale prices, technological advances (5G, eSIM, IoT), etc.? Ivan Landen, Chief Wireless Officer, Blue Wireless, Singapore • Will MVNOs benefit from the T-Mobile & Sprint merger? Douglas Gilmour, Managing Director, Mobius Networks, UK David Glickman, CEO, Ultra Mobile & Mint Mobile, USA Hui Xie, Deputy Director of Mobile Business Department, China Telecom (Europe) Limited, UK This fireside chat session is conducted as an onstage interview with our panellists. We invite our audience to 10.10 engage and to ask questions throughout the session. Questions can also be submitted via the networking App. PRESENTATION: How does Gamma see the overall market - focusing on B2B
• The imminent disruptive environment and the challenges for MVNOs 10.20 • How to win through collaboration & partnerships PRESENTATION: Why are MVNOs uniquely positioned to serve the enterprise IoT?
• Classical MVNOs and IoT MVNOs benefit from many synergies: Senior Representative Gamma - Technical - Business - Regulatory, as the same regulations apply in IoT • How the introduction of 5G will only reinforce these synergies in the future Jacques Bonifay, CEO, Transatel, France
10.40 Morning Break & Speed Networking (If you would like to participate, please get in touch with Mark at [email protected]) Day 1, Wednesday 22nd May 2019 MVNOs World Congress 2019 13
Enterprise vs consumer IoT offerings Wholesale strategies
11.40 PRESENTATION: What are the best practices and who are the main players? 11.40 FIRESIDE CHAT: Offering more than just voice and data
• Highlighting the industry achievements within connected cars, fleet tracking, smart warehousing, • Analysing the current wholesale offerings wholesalers need to offer agriculture, etc. • What additional services can MNOs provide and monetise as a wholesale offering? • Who are the main providers of connectivity in these spaces and where further opportunities lie for new entrants? • Discussing how to leverage smalls cells, WIFI hotspots, data analytics, security, etc for greater monetary gain • Which particular services do MVNOs need to offer to gain position in this market? • Where has this already been implemented?
Ivan Landen, Chief Wireless Officer, Blue Wireless, Singapore Matthew Bauer, CEO & Co-Founder, Sparrow Mobile, USA Damien Stephens, Director Product Management, Tata Communications, UK Birkir Marteinsson, Founder & CEO, Amivox, Iceland 12.00 PRESENTATION: The Enterprise IoT opportunity This fireside chat session is conducted as an onstage interview with our panellists. We invite our audience to engage and to ask questions throughout the session. • Discussing the challenges faced by traditional network operators • What do IoT enabled businesses need? • Identifying the key elements for success 12.10 PANEL DISCUSSION: How do operators view MVNOs in their overall wholesale strategy? Gary Bunney, CEO, MDS Global, UK • Discussing the wholesale market and the percentage of revenue generated by MVNO wholesale business 12.20 • Examining the varying levels of importance of MVNOs in each market – What strategies are in place to grow PANEL DISCUSSION: Exploring the opportunities outside of enterprise IoT the revenue generated from MVNOs? • Do future strategies include the deployment of b-brands/sub-brands? • How can MVNOs get involved in the Smart Cities growth? • Who connects airport, provide smart parking applications and connectivity, traffic control, smart lightning, Jess Olsen, Co-Founder, Simplii, Mexico smart waste management etc? Boris Velandia, Head of Wholesale, Telefonica, Mexico • How bespoke are those applications in relation to an organisation/city? Norbert Schuppler, Executive Director, EasyTel, Germany Evgenija Bavink, Senior Expert Business Development, Deutsche Telekom, Germany Joshua Gordon, CEO, Red Pocket Mobile, USA Regina Yip, Commercial Manager, China Mobile International, Hong Kong (tbc) Mohamed Sameh, Chief Digital Officer, Telecom Egypt, Egypt Hakan Demir, Founder and Managing Director, Fenercell, Turkey 12.50 FIRESIDE CHAT: Reducing wholesale costs and increasing revenue through strategic partnerships 13.00 PRESENTATION: "City as a Service" within the context of Smart Cities • Are competitors becoming “Frenemies”? • Outlining how operators are sharing resources by using one platform • Cities are the ultimate places for the perfect and full potential digital play • How are platforms and network resources leveraged and sold to MVNO partners and other operators as an • Smart not Sustainable extended service? • Services not Technologies; People not Government; Equitable not Affluent Birkir Marteinsson, Founder & CEO, Amivox, Iceland Hakan Demir, Founder and Managing Director, Fenercell, Turkey Mattias Karlsson, Head of Americas - Wholesale Roaming, Telefonica, Germany
13.20 Networking Lunch
14.20 14.20 PANEL DISCUSSION: Consumer IoT and the success stories to date FIRESIDE CHAT: Leveraging fixed network and mobile services for MVNO partners
• Discussing the opportunities within smart cities, smart homes, education, healthcare and wearables • Discussing the growing interest from cable operators to move into the mobile space • Understanding the difference in connectivity requirements for each of these sectors • Highlighting the competitive advantage of cable operators as MVNOs • Discussing the latest IoT developments in healthcare, education, sewers, etc. • Discussing how quadplay operators could expand their revenues by offering fixed-line and broadband service access to MVNOs Ahmed Khattak, Founder & CEO, US Mobile, USA David Glickman, CEO, Ultra Mobile & Mint Mobile. USA Nick Wooten, MVNO Director, BT Wholesale, UK Daniel Neal, CEO, Kajeet, USA
15.00 14.50 PRESENTATION: What is the application of IoT within health and elder care? PRESENTATION: Effectively testing the market with b-brands/sub-brands
• Discussing the IoT connectivity needs within the healthcare sector including medical facilities and at home • How many b-brands have been launched in the last 12-18 months? • How can IoT help monitor and remind patience to take their medication? • Explaining the difference between b-brands and MVNOs • How do MVNOs monetise this niche opportunity? • Have these proved lucrative? • What are the next steps and to what heights can this opportunity expand to? • How many have developed from test models into full mobile operator brands?
Douglas Gilmour, Managing Director, Mobius Networks, UK Paul Bassa, EVP Mobile Cloud, Digitalk, UK 14 MVNOs World Congress 2019 Day 1, Wednesday 22nd May 2019
IoT monetisation & business models Wholesale strategies
15.15 PRESENTATION: Disrupting IoT Connectivity: the inhibiting factors of IoT connectivity and how to 15.10 be truly IoT native PRESENTATION: Best practices of a b-brand • Innovation by recombination - Disrupting established business logics to truly be IoT native • Providing a consistent customer experience • Simplicity to drive adoption - One-stop-shop connectivity: Click – Pay – Ship • How to design experience for the always-on customers? How do their needs differ from the needs of other • Productization: Scaling up and down serving everybody with a long lifecycle pre-paid model to overcome customers? monthly fees Exporting good practices to a new market – Singapore launch Kim Juchem, COO, 1nce, Germany Ben Teh, Chief Sales Officer, RedOne, Malaysia
15.30 FIRESIDE CHAT: Connecting the right devices to solve a problem 15.30 PRESENTATION: Why do operators launch MVNOs as second brands? • Why do you need connectivity - Which devices/objects should be connected? • How will this IoT connectivity service be priced, packaged and sold in B2C and B2B markets? • Understanding why operators use MVNOs as innovation hubs/labs • Will consumers be required to buy in bulk, top-up or have monthly contracts? • How to conduct these test runs without damaging the customer experience • Understanding the logistics of accommodating different tariffs for each device, all under one profile • Which is more costly in the long run: acquiring an MVNO vs creating your own?
Hurman Mok, Innovative Business Director, China Mobile International, Hong Kong Peter Nussbaumer, CEO, i-New, Austria
16.00 Networking Break
Blockchain explained
16.30 DEBATE: Where does blockchain fit within the telco space?
• Who is blockchain really for and who should be investing in this technology - MNOs? Operators? Solution providers? • How is blockchain changing the entire ecosystem? • What are the advantages and benefits for operators to use it? • How can blockchain be applied to business processes and operations i.e. mobile payments, smart contracts, capacity selling, wholesale and increase autonomy?
Federico Homberg, Head of Commercial Roaming Business Development, Deutsche Telekom, Germany Kanaway Yusingco, Blockchain, Tech start-up STO/ICO & Marketing, Uniquely Wired, UK
17.00 ROUNDTABLE DEBATE: Why MVNOs should adopt blockchain technology
• How will this technology benefit MVNOs and their business model? How can it be used to increase margins? • Understanding how this technology will improve efficiency and reduce costs for operators • Discussing how blockchain can enable new VAS for B2B and B2C offerings • How does blockchain also provide an opportunity to propel business in developing markets?
The audience will be divided into groups. Each group will discuss one of the questions/points and present it back to the other groups.
17.30 End of Day 1
VIP & Speaker Party Join us for an informal drinks reception to meet your peers. Speaker and VIP registrations only Day 2, Thursday 23rd May 2019 MVNOs World Congress 2019 15
7.30 Registration opens
8.00 BUSINESS BREAKFAST FOR THE MVNO LEADERS CLUB & BUSINESS BREAKFAST FOR OPERATORS Invitation only An exclusive meeting place for the MVNO founders and leaders to discuss the most burning issues under Chatham House rules and to help each other to grow the MVNOs Business business. The meeting is modelled on the entrepreneurs’ business breakfasts that are gaining popularity across Europe. All participants will be encouraged to share their recent breakfast endeavours and ask their peers for recommendations or provide recommendations to them. Those two meetings will take place in separate rooms.
LEADERSIN SUMMIT: MVNO market changes overview
8.50 Chairperson’s opening remarks
9.00 DEBATE: Addressing the MVNO market consolidation 9.40 PRESENTATION: KPN’s view of the (Dutch) MVNO market 10.00 PRESENTATION: Google Fi and what we’ve learned as a and maturing customer centric & innovation focused MVNO • Has the MVNO market reached the peak of the maturity stage or is • Challenges & opportunities for M(V)NOs • Why Google invested in its own MVNO it still at the growth stage just at a slower rate? • How an MNO can support new business development • Achieving user happiness by focusing on customer support • Are new technologies driving the change in the telco ecosystem • Broadening the scope of business and UX (including IoT connectivity, blockchain and fintech) and reshaping Senior KPN Representative • Google Fi innovations that have been adopted by others in the the MVNO market enough to withstand the ongoing consolidation? mobile ecosystem, including eSIM and WiFi Speed Labels • What’s next for Google Fi Moderator: Dario Talmesio, Principal Analyst & Practice Leader, Ovum, UK Rosa Kim, Google Fi Business Development, Google Fi, USA Ash Saini, General Manager, Lebara Mobile, Australia Christopher Tooley, Group CEO, Lycamobile, UK
10.20 Morning Break & Speed Networking (If you would like to participate, please get in touch with Mark at [email protected])
MVNO MVNO Wholesale Innovators Disruptors as a Service
Service Differentiation – going beyond mobile Digital Innovation Wholesale regulations & roaming agreements
11.40 Chairperson’s Opening Remarks: Scott Allan, Former General Manager 11.40 Chairperson’s Opening Remarks 11.40 Chairperson’s Opening Remarks of Ting, Independent Consultant, USA
11.45 11.45 FIRESIDE CHAT: Discussing digitalisation constraints across PANEL DISCUSSION: Is there a need to revise global DEBATE: Service simplicity vs diversity 11.45 continents wholesale regulations?
• Focusing on making your offerings better or continuing to offer • What are the challenges in launching services in less digitalised • Reviewing the current wholesale regulations across the global markets more? markets • Which wholesale regulations are in need of review i.e. capacity, • Restricting the number of services for the right target audience • What are the first processes and features that should be digitalised? data and network agreements? • The fear of missed opportunities – can you afford not to offer a • Selecting the right MNO partner, overcoming logistical challenges • How should these be amended in order to promote further certain service? and regulatory constraints innovation and not stifle growth and competition? • How does the consolidation of services enable MVNOs to provide Moderator: Renato de Andrade Reis, CEO, Acqua Telecom, UK Moderator: Daniel Preiskel, Senior Partner, Preiskel & Co, UK better B2B and B2B2C plans? Gerry van der Laan, Head of Customer Service Team, SIMYO, the Netherlands Simone Keglovics, Senior Head of Wholesale & Regulatory, Drei, Austria Eugen Comendant, Marketing Director, FRiENDi Mobile, Oman This fireside chat session is conducted as an onstage interview with our Joerg Henkel, Senior Expert – Wholesale Business Development Miran Meza, CEO, MEGA M, Slovenia panellists. We invite our audience to engage and to ask questions throughout Manager, Deutsche Telekom, Germany German Archila, Director of Projects, Comunicamos Mas, Colombia the session. Questions can also be asked via the Networking App. Chee Kheong Foong, Head of Regulatory Affairs, Axiata Group, Malaysia 16 MVNOs World Congress 2019 Day 2, Thursday 23rd May 2019
Service Differentiation – going beyond mobile The evolution of connectivity services Exploring 5G opportunities
12.15 KPN's service differentiation case study 12.15 PRESENTATION: Transforming the customer journey through 12.25 PRESENTATION: Meeting the demand in an era of greater data “Personalized Mobile Video Messaging” consumption Senior KPN Representative • Taking customer engagement to a new level by leveraging a • Discussing the current wholesale data pricing and agreements combination of messaging, video and personalization • Analysing the significant increase in demand for data globally and 12.30 PRESENTATION: How can MVNOs boost sales with Unified • Use case across major US Wireless carriers what this data is being used for i.e. applications, VoIP, content communications and VAS? viewing, connected devices, etc. Matt Ramerman, CEO & Founder Vehicle, a CLX Communications • Segmenting the data requirements for each service and how this Group company • Leverage productivity with convergence of fixed and mobile data should be packaged and sold today communications • Unified communications based VAS 12.30 Speaker to be confirmed, please check tmt.knect365.com/mvnos- FIRESIDE CHAT: AI and service management – Is it becoming world-congress for the latest updates. • Advanced new services and possibilities a necessity or is it over hyped? • Why should an MVNO invest in AI? Matej Meza, CEO, MEGA M, Slovenia • Highlighting the key areas of investment when adopting AI 12.40 PANEL DISCUSSION: Will roaming always exist? Moderator: Gary Bhomer, Principal Consultant, Tel-Consult, Australia 12.45 PANEL DISCUSSION: Alternative and ‘light’ Triple and/or Cecile Euchenhofer, Managing Director, Tchibo-Mobilfunk, Germany • Discussing roaming’s inclusion in global mobile contracts Quadplay offerings Mohamed Fahmy, Senior MVNO Manager, iD Mobile, UK • How the inclusion of multiple countries within roaming agreements affects revenue • Discussing traditional triple and quadplay models 13.00 • How will MVNOs manage these additional costs and how can • Examining the possibility of alternative bundles which include KYC onboarding without conversion loss? - Yes, with artificial regulations help mitigate this? mobile and potentially ‘lighter’ offerings for utilities, insurance, intelligence, process simplification and fast response • Understanding how eSIM and Blockchain will influence global finance, news, and OTT subscriptions for customers roaming for MNOs and MVNOs • How have free energy days incentives and water conservation Frank S. Jorga, CEO & Rainer Basler, CSO, WebID, Germany efforts and rewards faired with customers? Moderator: Whitey Bluestein, Corporate Development & Strategic 13.15 Advisor in Mobile, IoT and Cloud, Bluestein & Associates, USA Moderator: Whitey Bluestein, Corporate Development & Strategic PRESENTATION: How AI has changed the game for MVNOs Chee Kheong Foong, Head of Regulatory Affairs, Axiata Group, Advisor in Mobile, IoT and Cloud, Bluestein & Associates, USA Malaysia Joshua Gordon, CEO, Red Pocket Mobile, USA • Getting to know TOM (Tchibo Online Assistant), but not Jerry Alberto Carro-Melero, Strategy & Market Development, Telefonica Norbert Schuppler, Executive Director, EasyTel, Germany • How to organise our way into AI Global Roaming, Germany German Archila, Director of Projects, Comunicamos Mas, Colombia Cecile Euchenhofer, Managing Director, Tchibo-Mobilfunk, Germany Innocenzo Genna, Coop Voce & Vice President, MVNO Europe, Belgium
13.30 Networking Lunch
14.30 14.30 FIRESIDE CHAT: Multiple virtualised services and hotspot 14.30 FIRESIDE CHAT: 5G - The race to be first FIRESIDE CHAT: Beyond quadplay services alternatives for connectivity everywhere • Mapping out the multiple connectivity alternatives available i.e. • Which operators are currently leading the way and who is the most • Highlighting the opportunities of VAS and strategic partnerships VoWifi, VoLTE and VoIP likely candidate to launch first? within insurance, energy, security, broadband, etc. • Reviewing the latest global hotspot successes • What are the determinant factors influencing this 5G release? • Discussing MVNO examples with these bundled offerings • Will 5G be regulated and only offered for specific use first i.e. Alexey Galperin, VP Business Development, Cellact, Israel Moderator: Simon Davies, Owner & Director, SD-Industries eurl., France agriculture, mining, and/or energy? Jaime Pla, Founder, Soup Mobile, Spain Senior representative from Three UK 15.00 PRESENTATION: Enabling global enterprise/SME connectivity and digital transformation This fireside chat session is conducted as an onstage interview with 15.00 MVNOs’ internal capabilities as a service our panellists. We invite our audience to engage and to ask questions • Can a B2B MVNO to be one stop shop provider for their customers? throughout the session. • Update on licensing digital capabilities to MNOs An example with the demand for Fixed-Mobile Convergence. • FreedomPop’s expansion and partnerships built over the last few years • Answering enterprise and SMEs’ need to be “always connected” – How will eSIM change this ecosystem? 15.00 PANEL DISCUSSION: Regulatory obligations for spectrum Nicholas Constantinopoulos, CEO Europe, FreedomPop, USA use, wholesale pricing and accessibility to the 5G network Jacques Bonifay, CEO, Transatel, France • Reviewing the current regulatory agreements for 4G and what will 15.15 15.20 change for 5G PRESENTATION: Enabling customers to use multiple Multiple virtualised services and hotspot alternatives for • How will 5G influence the wholesale business? payments methods connectivity everywhere • Could new spectrum aid competition and provide better opportunities • Are online, mobile and alternative payments methods facilities a • Mapping out the multiple connectivity alternatives available i.e. for smaller MNOs and MVNOs? necessity for an operator? VoWifi, VoLTE and VoIP Moderator: Daniel Preiskel, Senior Partner, Preiskel & Co, UK • How compatible are the new payment platforms with systems that • What is the impact on business? Churn prevention/new Chee Kheong Foong, Head of Regulatory Affairs, Axiata Group, Malaysia MVNOs use? subscribers etc? Danny Sritharan, International Expansion, Circles.Life, Singapore Senior representative from ACI Worldwide Mohamed Fahmy, Senior MVNO Manager, iD Mobile, UK Innocenzo Genna, Coop Voce & Vice President, MVNO Europe, Belgium Day 2, Thursday 23rd May 2019 MVNOs World Congress 2019 17
Service Differentiation – going beyond mobile The evolution of connectivity services Exploring 5G opportunities
15.30 15.40 PRESENTATION: Global WIFI – the competitive advantage Mobile Financial Services - Case Study - Sri Lanka Market 15.30 PRESENTATION: The 5G opportunities for MVNOs for MVNOs • How product offering satisfy the Customers • What are the advantages of having the access to a global Wifi network? • Are operators obliged to offer 5G to their MVNOs? • Overcome the regulatory barriers • How can offloading data to WiFi at both a local and international • Discussing the benefits for MNOs, should MVNOs have access to 5G • AML/KYC impact on mobile financial Services level reduce data access costs for MVNOs? Kushal Shah, MVNO Business Development Director, BT Wholesale, UK • Other fintech solutions • How will global WIFI improve retention and facilitate acquisitions?
Kalhara Gamage, Head of Mobile Money, Mobitel, Sri Lanka Christopher Tooley, Group CEO, Lycamobile, UK 15.45 WHOLESALER ROUNDTABLE DISCUSSION: What are the key issues/topics you learned about and what will help you 15.45 16.00 enhance your wholesale strategies for 2018/2019? PRESENTATION: Moving beyond Voice & Data for MVNOs PRESENTATION: Private LTE based on TD-LTE • How has greater consolidation influenced your wholesale business? • Discussing the standardisation of sXGP technology • What will be the impact of 5G? • Airtime as currency: Micro payment ecosystem • Offer mutual (domestic) roaming between Public LTE and Private LTE Steffen Oefner, Head of Mobile Wholesale Business Models, Deutsche • Roam free on both connectivity & payments • Understanding the primitive form of 'Heterogeneous Network' • Case study South African market Telekom, Germany Futoshi Sasaki, Deputy General Manager, Strategy & Business The audience will be divided into groups. Each group will discuss one of Jignesh Dave, Chief Commercial Officer, NextCellular, South Africa Development, International Initiative Japan (IIJ), Japan the questions/points and present it back to the other groups.
16.20 Networking Break
Fintech focus
16.40 17.50 PANEL DISCUSSION: Mobile money as a service – Explaining the technologies enabling Fintech PRESENTATION: MVNO as an Enabler of financial inclusion: Africa case study
• Analysing the market and the current billing options available i.e. money transfer, microloans, bills • Convergence between mobile and banking payments, remittances etc. • Launching a mobile banking MVNO • How to develop or add mobile money platforms? How integrated do they need to be with other platforms? • Competing and achieving success • How to provide secure mobile payments and prevent fraud Bernard Muteti, Director, Enterprise & Wholesale Business, Airtel, Kenya George Chesakov, CEO, Tinkoff Mobile, Russia Sebastiano Galantucci, CEO, Dime Global Group, UK Salvador Abascal, Co-Founder, Miio, Mexico 18.05 Sivakumar Kuppusamy, CEO, Aerovoyce, Switzerland & India End of Day 2 - Drinks Reception in the Exhibition: Get warmed up before the MVNOs Awards Party with some Bernard Muteti, Director, Enterprise & Wholesale Business, Airtel, Kenya drinks and informal networking in the exhibition.
17.20 19.30 PRESENTATION: Best practices for European Bank/Fintech MVNO
• When does it make sense for banks to launch MVNOs? • What is the demand and interest of telco customers in microloans, mobile banking, insurance etc? MVNOs PARTY & AWARDS • Discussing the role of Fintech in a changing banking landscape Liudvikas Andriulis, Chief Marketing Officer, Effortel Prepare for the largest MVNO Party of the year! The Party will also host our 17.35 2019 MVNO Annual Awards Ceremony and PRESENTATION: Fighting poverty through exponential financial and digital inclusion AWARDS celebrate the winners in 10 categories. • Discussing Fintech and mobile convergence • Understanding the social impact: Self-prosperity embedded MVNO • The abundance as a value proposition More details announced soon. Salvador Abascal, Co-Founder, Miio, Mexico 18 MVNOs World Congress 2019 Day 3, Friday 24th May 2019
8.30 Registration opens
9.00 Chair per son’s opening remark s 9.00 Chairperson’s opening remarks: John Devlin, Principal Consultant, P.A.ID Strategies, UK
MVNOs as one-stop-shop service providers eSIM adoption and its impact on the telco ecosystem
9.05 DEBATE: Expanding services beyond the traditional voice and data to become all in one service providers 9.05 INDUSTRY PANEL: How to avoid stunting eSIM development
• How has the MVNOs offering developed over the last couple of years and what is in store for the next two years? • What has the eSIM iPhone launch changed? • Assessing a one-stop-shop approach vs providing unique service to your customers – What is more important? • What are the remaining obstacles for wider deployment? Moderator: Renato Andrade, Independent Consultant Sergio Cozzolino, Innovation Department – eSIM Ecosystem Project, Telecom Italia (TIM), Italy Eugen Comendant, Marketing Director, FRiENDi Mobile, Oman Ahmad (Al) Fares, Founder & CEO, Celitech, USA Ravi Rishy-Maharaj, Founder & CEO, Gigsky, USA Senior representative from Transatel 9.35 PANEL DISCUSSION: How can full MVNO platforms help to deliver on customers’ needs in terms of new Dejan Rasuo, Consultant, Tata Communications, UK services and improve their experience? • What is the rationale behind developing a full MVNO model? Is it becoming a necessity? 9.45 FIRESIDE CHAT: Worldwide connectivity at reasonable rates • What are the global trends in terms of the full MVNO model development? Keron Greasley, Group CEO, Think Mobile Group, Trinidad & Tobago • How can eSIM and blockchain solve this? Justen Burdette, CEO, Mobi, USA • How will multi-IMSIs be positioned as an offering? Christopher Tooley, Group CEO, Lycamobile, UK Mattias Karlsson, Head of Americas - Wholesale Roaming, Telefonica, Germany Federico Homberg, Head of Commercial Roaming Business Development, Deutsche Telekom, Germany 10.15 PRESENTATION: The digital MVNO models of the future 10.15 PRESENTATION: The eSIM enabled smartphone experience • What does a fully digital MVNO look like? • How is eSIM deployment going to change the interaction with a customer and customer journey? • Examining customer experiences with eSIM and the uptake percentage in the last six months Gerry van der Laan, Head of Customer Service Team, SIMYO, the Netherlands • What additional revenue has been generated for MNOs i.e. more connected devices; increased data plans; etc.? Domenico Palomba, Business Partner Manager, Sunrise Communications, Switzerland
10.30 Morning Break & Speed Networking (If you would like to participate, please get in touch with Mark at [email protected])
MVNO MVNO e-SIM Innovators Disruptors Connect Growth markets and opportunities Enhancing digital buyer experience Technological advancements and alternatives
Chairperson’s Opening Remarks: Scott Allan, Former General Manager Chairperson’s Opening Remarks Chairperson’s Opening Remarks of Ting, Independent Consultant, USA
11.30 11.30 PANEL DISCUSSION: New/emerging MVNO growth markets PRESENTATION: Understanding eCommerce and online 11.30 PRESENTATION: Why should telco operators change their and the VAS trends generating new revenue? consumption “vote” in favour of eSIM technology? • How/Where are MVNO new markets opportunity evolving? • Analysing market trends and the growth of eCommerce • What will operators be missing out on if they do not support eSIM? • Discussing the importance of targeted campaigns and campaign • With the successful deployment of eSIM, how can the delayed George Chesakov, CEO, Tinkoff Mobile, Russia messaging to get the right data and the right leads adoption of this technology by some telco operators still prove Keron Greasley, Group CEO, Think Mobile Group, Trinidad & Tobago • Understanding what information to extract and how to segment successful? Sivakumar Kuppusamy, CEO, Aerovoyce, Switzerland & India your campaigns Matej Meza, CEO, MEGA M, Slovenia Noam Lando, CEO, Webbing Hong Kong Ltd., Hong Kong Jignesh Dave, Chief Commercial Officer, NextCellular, South Africa Aamer Ejaz, General Manager, PTCL, Pakistan Day 3, Friday 24th May 2019 MVNOs World Congress 2019 19
12.10 PRESENTATION: The MVNOs in a growing Market: Colombia 11.50 PANEL DISCUSSION: Making the UX easy for the customer - 11.50 PRESENTATION: The opportunities for eSIM in the IoT space case study The enhanced online experience • MVNOs vs big operators • Discussing the need for seamless onboarding experiences and • Understanding role of eS IM for IoT • How to package services - Triple play and Multi play services • Im plem entation of eS IM in IoT device • How many clicks does it currently take for your customer to • How it changes with 5G German Archila, Director of Projects, Comunicamos Mas, Colombia purchase a service? Andrei Ivanov, Wireless Applications Engineer, Tel us, Canada Speakers to be confirmed, please visit 12.30 PRESENTATION: Assessing mature telecom markets for tmt.knect365.com/mvnos-world-congress for further details. successful market entry 12.10 PRESENTATION: How choosing your operator from a list of others will work in practice? • Role of telecom providers in delivering value – telecom service and beyond How to retain customer loyalty in a digital era and • What will this list look like and how are customers made aware of • Extent of regulatory influence – wholesale support, retail keep their data secure plans/bundles from multiple MNOs? restrictions, freedom to move past just telco service • Which operator will be at the top of the list and why? Eugen Comendant, Marketing Director, FRiENDi Mobile, Oman 12.30 FIRESIDE CHAT: Leveraging customer loyalty for greater Senior representative from SIMLocal retention and customer acquisitions Enterprise opportunities and customer value • How to design customer loyalty programmes in a digital era • Do the traditional customer programmes/club cards still encourage 12.30 PANEL DISCUSSION: Is Dual SIM the gateway for eSIM greater customer engagement? What are the digital solutions that entry into mobiles? can replace them? 12.50 PRESENTATION: Why do B2B services present valuable • Outlining the functionality of dual SIM devices • How can this experience be transferred into a digital experience? opportunities for MVNOs? • Discussing current PC releases including eSIM and uSIM components • Are B2B customers higher value compared to B2C customers and why? Grazyna Piotrowska-Oliwa, CEO, Virgin Mobile Polska, Poland Ravi Rishy-Maharaj, Founder & CEO, Gigsky, USA • Discussing the business opportunities in the SMEs and enterprise Guyu, Operation Team Leader of Mobile Business Department, China Suresh Kumar, Senior Chief Engineer, Samsung Electronics, South Korea markets Telecom (Europe) Limited, UK
Alexey Galperin, VP Business Development, Cellact, Israel 13.10 PRESENTATION: Soft SIM and virtual SIM developments 13.00 PRESENTATION: Guaranteeing customer data security - Cloud and their place in the market 13.10 vs local storage PRESENTATION: Tailoring customer offerings for the • What are the main concerns attributed to these technologies? • Where should customer/company information be stored from a legal B2B sector • Security validation - Is it not just a matter of time until security for point of view? • What are the key differences in the applications and business soft SIM and virtual SIM is developed to the same standard of eSIM? • How to best protect your business from data infringements models for B2B and B2C clients? • How can soft SIM and virtual SIM developers secure their place in • Discussing the growing interest for all-encompassing B2B2C offerings Speaker to be confirmed, please visit the market? Mohamed Sameh, Chief Digital Officer, Telecom Egypt, Egypt tmt.knect365.com/mvnos-world-congress for further details. Suresh Kumar, Senior Chief Engineer, Samsung Electronics, South Korea
13.30 Networking Lunch
eSIM is finally here – How will it change your business?
14.50 FIRESIDE CHAT: eSIM - the break through MVNOs have been 15.10 16.30 CLOSING SURVEY & WORKING GROUP: What are the top PRESENTATION: How can MVNOs best prepare for eSIM? waiting for? issues/new topics you learned about or looked at differently at this event? What will your focus be in the coming years? • How can eSIM technology help MVNOs grow? • How are MVNOs preparing for eSIM i.e. strategies, business models, • What opportunities are created for MVNOs with the deployment internal processes, etc.? 1) Where are you looking to expend your business within the next 12 months? of eSIM? • Where are the key areas of investment for MVNOs with the roll out 2) Which technologies did you find to be the most interesting at this of eSIM – marketing, T&Cs, offering, coverage? year’s event? Moderator: Dario Talmesio, Principal Analyst, Ovum, UK • Why do MVNOs make for more agile partners within the eSIM 3) Which ones of these will you be implementing in your business? Eleph Kwong, Director, TesTime, Hong Kong ecosystem? 4) Which presentation/session did you find to be the most interesting across the last three/four days? This fireside chat session is conducted as an onstage interview with Ahmad (Al) Fares, Founder & CEO, Celitech, USA our panellists. We invite our audience to engage and to ask questions 5) Which of the following will you be focusing on moving forward – throughout the session. Blockchain, Fintech, eSIM and/or IoT? 15.30 Afternoon networking break 6) What additional topics or areas of interest would you like to see included in the 2020 MVNOs World Congress?
17.00 End of conference 20 MVNOs World Congress 2019 BRANDS CONFIRMED SO FAR
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EXHIBITORS 21 MVNOs World Congress 2019 18TH ANNUAL SECURE REDUCED HOTEL RATES!
Reduced rate accommodation has been secured for attendees of MVNOs World Congress 2019 Please visit 21 - 24 May 2019 | Hotel Okura | Amsterdam https://www.hotelmap.com/pro/MTUR3 GET IN TOUCH AND DISCUSS THE DIFFERENT to find out more about our discounts OPPORTUNITIES AVAILABLE
Intro Super Early Standard Rate Early Bird Bird Rate (Until 15 Feb) (Until 29 March) (Until 3 May) (From 4 May)
Sol ution prov id er €2,397 €2,546 €2,746 BO0K 3 Day pass €2,796 NOW TERMS & CONDITIONS PAYMENT TERMS: Informa Telecoms & Media’s state that Operator** payment of all delegate fees are due in full on booking. Failure €1,299 €1,349 €1,499 €1,549 to pay for your reserved place may result in the booking being 3 Day pass released. All fees include lunch, refreshments and conference documentation. Discounts: *early bird pricing offers are only available if payment is made at time of booking. If payment is not made at point of booking the standard price applies. Multi-booking discounts will only be valid for delegates from the same company when booked and paid for as a group at MVNO* the same time. €899 €999 €1,099 €1,149 3 Day pass CANCELLATIONS: If you cancel a conference registration before 13 April 2019 you will receive a refund less a cancellation charge of €200. We regret that no refunds can be made for cancellations received after this date. However, we welcome substitute delegates at any time. It may be necessary for reasons beyond the control of the organisers to alter the content and the timing of the programme or the identity of the speakers or the venue. This contract Pre-conference is subject to English law. €749 Day Workshop HOW TO PAY: You can book and pay online at https://tmt.knect365.com/mvnos-world-congress Alternatively please phone customer Services on +44 (0) 207 017 5506 and quote TAM2533, your company name and delegate surname(s). Please note these payments will also be processed via our secure and compliant payment system so your card details are never compromised.
*MVNOs are defined by Knect365 as a company whose primary business is MVNO and who does not offer solutions to any other MVNOs. Find out more at: **We define an Operator as being a company that sells access to network services to mobile tmt.knect365.com/mvnos-world-congress virtual network operators but does not provide any other solutions to the MVNO market. @MVNOsSeries #MVNOSWORLD